Kimkim Trip Reviews

Our guide the first day was very good and responsive to our requests, however she said that we could not go to Sacre Coeur as it was too far out for that tour. She did help us buy our passes for public transportation that day which was helpful and took us to a very nice ice cream place near Notre Dame for scrumptious ice cream before heading out to our hotel. The luncheon cruise on the Seine was very nice. The later visit to the Eiffel Tour was set for 6:30 pm and probably could have been made for an earlier time as the luncheon cruise was over about 3:30 pm. We were not allowed to enter the tower until our time, and it was cold and windy that day with not many options for waiting inside in a warmer place. We did not spend much time at the tower once it was our turn to go up. Wednesday was a tour to Giverny and Versailles with lunch included. I do not know much about what might be available to book from where we were staying at the Marriott Village Disney, but it seems it would have made more sense to book us a tour that left from near our hotel rather than one leaving from Paris at 8:15 am requesting us to be there 15 minutes early. We decided we needed a driver to pick us up at 6 am from our hotel rather than using the public transportation to get there on time. He got us there in plenty of time. We even had time to go to a nearby cafe and have a drink and some food. The booking place was not too impressive. No one was there even after our cafe visit, and we had to stand around on the sidewalk until someone got there who unlocked the door. There were several people also waiting, and each group was given a different color card to designate what van they would take. Our driver was OK, but we encountered a detour that went quite a bit out of the way, so we were late to the restaurant for lunch, and the food (chicken) was very dry. Then the van did not start right away after lunch, but he got it going and we headed to Versailles. The tour of the palace was OK but lots of other tourists and crowded. He told us some things different from what our tour guide three years ago told us. The afternoon was rainy and cold, so we did not go into the gardens. There was not much of a place to get a warm drink and wait out the time until we were to meet at the van. Then we got back to the booking company (Paris Trip, I think was the name. It was located in a small store front.) and no driver to take us back to our hotel was waiting. We had thought we had booked a driver for to and from the hotel, but evidently that is not what Lucie had understood, so my niece got us an Uber which was 100 Euros. Thankfully he was close and got there quickly. Overall, it seemed that Lucie and her colleagues were not as responsive to our needs as the KimKim representative we had 3 years ago was when my sister and I visited Paris.

We stayed in San Jose, La Fortuna, and Tamarindo. Each accommodation was exactly what I was looking for, it had local flare but enough accommodations and food choices for my children. I saw lots of wildlife, had great guides, the transports were on time and friendly, everything was as I expected. The kimkim team was very easy to work with and had great recommendations to guide me to what I wanted. It was a great planning experience with Kat in particular, she revised our plan like 6 times until it was exactly what I wanted!

The trip was fabulous. The local team (Storywalking) and the drivers were fabulous. Leslie could have communicated a little better about the itinerary change. We found out in the middle of the trip that our itinerary had changed and for a reason that wasn't true. I didn't ask for that change. When I asked Leslie to show me the message where I had asked, she could not provide it. Was a little disappointed with Leslie.

Hotel Review

Grand Hotel Capodimonte

Sorrento

Fabulous!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Capri Boat Tour and Blue Grotto

Italy

PHENOMENAL!!!!!! Boat driver was excellent

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour Amalfi Coast: Positano, Amalfi and Ravello

Italy

We could have been given a little more time in each city - Positano, Ravello and Amalfi. Felt a little rushed.

Quality of Experience

Guides, Drivers and Staff

Transport

The veiled mistery of Naples: inside the Sansevero Chapel

Italy

Very good

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pompei & Vesuvius Experience from Sorrento

Italy

Excellent!! Guide was good!!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour to Paestum and Mozzarella Tasting

Italy

This was ok. We didn't need to spend the whole day here.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Review: Exceptional Service with One Major Location Flaw
I recently completed a trip to India organized through kimkim, and I wanted to share my feedback on the experience.

The Highlights: Transport, Guides, and Dharamshala
Overall, the logistics were excellent. The midday pickups and the long-distance transfers—including the drive to the Taj Mahal in Agra—were very comfortable and well-managed. The guides were professional and friendly throughout the journey.

However, I want to give a special mention to the team in Dharamshala. The taxi driver and the guide, both named Sono, there truly went above and beyond. Their efforts to ensure I was comfortable exceeded all expectations. Not only were they incredibly competent, but they were also genuinely kind and attentive. They made that part of the trip unforgettable.

The Accommodations
The hotel in Dharamshala was fantastic—it had a beautiful atmosphere and a stunning view. I felt completely at home there.

Regarding the hotel in Delhi, the property itself was good in terms of facilities and breakfast. However, the location was a major issue. After an exhausting 18-hour journey, I was checked into a hotel on a main road in an area that felt very unsafe for a solo Western woman to walk around. There was no possibility of stepping out for a meal or a short walk. I felt "locked in." There are many wonderful areas in Delhi where a tourist can safely walk around, and I was disappointed that such an inconvenient location was chosen for my arrival.

Breakfast and Planning
One point of frustration was the breakfast logic. Although it was discussed otherwise, I missed breakfast for two days because of early departures (e.g., leaving for Agra at 6:00 AM). Instead of being provided with a lunch box—which is standard practice in many other countries like Turkey, Egypt, etc., I was told we would "stop on the way," where I then had to pay for my own meal. I expected better coordination regarding included meals during early excursions.

Final Verdict
The human element of this trip—the guides and drivers—was a 10/10, especially in Dharamshala. If the company improves its hotel selection in Delhi regarding safety and walkability, and fixes the "breakfast box" logistics, it would be a perfect service.

Hotel Reviews

Surya Mcleod, Mcleodganj,

The Experience My stay in Dharamshala was wonderful. The room was absolutely beautiful and very tastefully decorated. What truly took my breath away was the fantastic view of the nature surrounding the hotel—it was truly amazing and made me feel completely at ease. I felt very comfortable and at home throughout my stay.

Authenticity & Character

The hotel is very well-located, providing a peaceful atmosphere while still being accessible. It was the perfect place to relax.

Location

What truly took my breath away was the fantastic view of the nature surrounding the hotel—it was truly amazing and made me feel completely at ease

Staff

Service and Dining The staff were incredibly friendly and welcoming. I also want to highlight the breakfast, which was excellent. There was a very generous variety of options, and everything was delicious and high quality. The Location The hotel is very well-located, providing a peaceful atmosphere while still being accessible. It was the perfect place to relax.

Cleanliness & Comfort

Beautiful room and breathtaking views – a wonderful stay The Room and View The room was absolutely beautiful and very tastefully furnished. I felt incredibly comfortable there. The highlight was definitely the fantastic view of the nature; it was breathtaking and created such a peaceful atmosphere. Service and Breakfast The staff were exceptionally friendly and helpful. I was also very impressed with the breakfast—it was a huge spread with a great variety of delicious options. It was a perfect start to each day. The Bathroom (Areas for Improvement) The only real downside was the bathroom. It didn't quite match the high standard of the rest of the hotel. Some of the fixtures were broken, and the toilet was very low, which made it a bit uncomfortable to use. Overall, the bathroom lacked the comfort and quality that was so evident in the living area and the rest of the property. Conclusion The hotel is very well-located and offers great hospitality. If the bathrooms were updated to match the beautiful rooms, it would be a 10/10 experience!

Deventure Sarovar Portico

Here is a review for the Delhi hotel: Great facilities and staff, but a difficult location for solo travelers Rating: 3/5 stars (Recommended for the interior, not the location) Pros: Amenities: The hotel itself is well-maintained. The rooms are well-equipped, and the overall decor and facilities are of a high standard. Breakfast Quality: When I was able to eat there, the breakfast was excellent with a good variety of options. Cons: Location: This was the biggest drawback. The hotel is situated on a busy main road in an area that does not feel suitable for tourists. After an 18-hour journey, I wanted to be able to walk around or find a local spot to eat, but it felt unsafe and inaccessible for a solo Western woman. I felt "locked in" and unable to explore the neighborhood at all. Logistics/Service: I was disappointed by the lack of flexibility regarding early departures. Despite leaving at 6:00 AM for excursions, the hotel did not provide a packed breakfast or a lunch box. In my experience traveling to other countries, this is standard service. Having to buy my own breakfast on the road because the hotel couldn't provide a box was quite frustrating. Final Thought: If you only need a place to sleep and will be picked up at the door by a driver, the hotel is very nice. However, if you value walkability and a safe-feeling neighborhood to explore on foot, I would recommend looking elsewhere.

Authenticity & Character

Great facilities and staff

Location

Location: This was the biggest drawback. The hotel is situated on a busy main road in an area that does not feel suitable for tourists. After an 18-hour journey, I wanted to be able to walk around or find a local spot to eat, but it felt unsafe and inaccessible for a solo Western woman. I felt "locked in" and unable to explore the neighborhood at all.

Staff

Great facilities and staff

Cleanliness & Comfort

The hotel’s interior and room amenities were excellent. The bathroom was perfectly fine—clean, modern, and everything functioned well. The room itself was very well-equipped and comfortable. However, I found the mattress to be far too soft. While bed preference is subjective, it was quite difficult for me as I have back issues and require more support.

Activity Reviews

Arrival Dharamshala and transfer to Mcleodganj

Dharamshala

Quality of Experience

Guides, Drivers and Staff

Transport

Half-day tour of New Delhi and visit Humayun’s Tomb, a UNESCO World Heritage Site

India

Last Day in Delhi I am unable to provide a review for my final day in Delhi because I never got to experience it. My flight from Dharamshala back to Delhi was canceled without a replacement. As a result, I had to be driven four hours to a different airport and did not arrive back at the hotel until very late in the afternoon. Because of these travel complications, I had no time left to see any of the city before my departure. It was a shame to miss out on the final part of the itinerary due to these logistical issues.

Free Day to visit The Monasteries

Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to BhagSunag Temple and Waterfall

Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip to Agra

India

The Drive & Logistics The trip to the Taj Mahal was a comfortable drive, and the transportation was high quality as usual. However, the start of the day was frustrating. After an 18-hour journey from Germany and arriving late the previous afternoon, I had to leave at 6:00 AM without any breakfast. Even though it was planned differently, no breakfast box was provided. The Experience at the Monument The Taj Mahal itself is beautiful, but the experience was a bit exhausting. I was approached constantly by people wanting to take photos. While I am perfectly capable of saying "no" myself, after the 100th time, it becomes draining. I would have appreciated it if the guide had been more proactive in shielding me from these interruptions so I could enjoy the monument in peace. The Food Situation I want to clarify that I handle heat and spicy Indian food very well—I ate street food in Dharamshala with no issues at all. In Delhi, I was told I should eat at the hotel because the food "outside" is too spicy, yet the restaurant I was taken to after the Taj Mahal served food that was nearly inedible due to the spice level. It felt like a test rather than a meal. I prefer to choose where I eat myself, as I know my own limits best. Final Thoughts While it was a nice excursion and a comfortable trip, it simply did not compare to the magic of Dharamshala. It was a good experience to see the Taj Mahal, but the logistical hiccups and the food situation made it less than perfect.

Quality of Experience

Guides, Drivers and Staff

Transport

Kora Walk- Visit to Dalai Lama Temple

Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience

Guides, Drivers and Staff

Transport

Dharamshala/McLeod Ganj Sightseeing!

Dharamshala

Dharamshala was an experience I will never forget for the rest of my life. Everything we did there was absolutely magnificent. The temples, the local villages, the breathtaking views of the Himalayas, and the Kora walk—it was all simply spectacular. I have captured so many wonderful photos, but the memories are even better. This part of the trip was perfect in every single way; it was a true highlight that I will cherish forever.

Quality of Experience

Guides, Drivers and Staff

They were amazing

Transport

Comfortable ,clean car with climatic.

Free Time in Delhi

India

Feedback on "Free Time": Regarding my free time in Delhi, it was unfortunately impossible to utilize or enjoy. Due to the hotel's location, I felt completely restricted. The hotel was situated directly on a chaotic and dirty main road with no sidewalks or pedestrian access. Stepping out meant being immediately in the middle of heavy traffic and pollution, which was an absolute imposition. As a result, I could not leave the hotel at all during my free time. I had hoped to explore the local area or walk to a nearby restaurant, but the surroundings were not suitable or safe for a solo tourist to walk around. I ended up spending my entire free time confined to the hotel. I have since learned that there are many beautiful hotel complexes, especially near the airport or in other districts, that offer safe green spaces and walkable surroundings. I am very disappointed that I was placed in an area that made it impossible to experience the city during my downtime. It felt like a missed opportunity to see Delhi.

Quality of Experience

Guides, Drivers and Staff

The transportation throughout the trip was excellent and very professional. The cars provided were modern, high-quality, and equipped with great air conditioning, which made the long drives very comfortable. It was also very important to me that there was always fresh water available in the car. The drivers were wonderful and very respectful of my space; when I was tired and wanted to sleep, they let me rest in peace instead of making forced conversation. I want to give a special mention to my team in Dharamshala—my driver and my guide, both named Sonu. They were absolutely fantastic, incredibly friendly, and went out of their way to accommodate all my wishes. They gave me brilliant tips for my free day, and their competence and kindness truly exceeded all my expectations.

Transport

Regarding the transport, every effort was made to get me from A to B in total comfort. I was very impressed and truly enjoyed the experience

This is my second time using the KimKim service for my family vacation. Cannon was very responsive to all our questions and had provided many activities and planned free days where the whole family was able to enjoy. We really liked the hotels picked and convenience of locations for all of them. The itinerary went very smooth and fell in love with the country. I definitely would love to visit again.

Our driver/guide was very professional, helpful and friendly. He helped make the trip great.

We came to kimkim to get the guessing work out of planning. Hamza was able to curate an intricate itinerary that fully incorporated the must-see places within our dates and budget perimeter, without feeling rushed. The process was efficient and seamless. Our driver, Soufian, did a remarkable job in keeping us on schedule and having all our needs met. Those long drives, in 12 Days, became a major highlight of our trip. The memories will be unforgettable. I will be back!

Hotel Reviews

Barceló Casablanca

Casablanca

First and only 'hotel' during our 12 Day journey, enjoyed the modern comforts and extensive services/amenities. Very comfortable stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nila

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Braya

FesfE

Authenticity & Character

Location

Staff

we were spoiled when a staff member personally escorted us to the nearby restaurant on our first night in Fes.

Cleanliness & Comfort

Orient Desert Camp

Merzouga

Took glamping to another level, with the backdrop of the Sahara! What an experience...had the most breathtaking sunset and sunrise during this stay. Evening drumming/dancing made the desert nights cinematic!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Tranquil mountainside retreat that provided a big contrast to the hustle of Medina. Stunning place, amazing views, gourmet meals. Their special blend of aromatic tea was a personal favorite.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Diamond of Marrakech

Marrakech

Gorgeous property, very centrally located. Comfortable stay. LOVED our welcome mint tea and homemade cookies!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer from Fez to Chefchaouen via Meknes and Volubilis

Morocco

THE best drive of my life. The landscape during this section of the drive is breathtaking. Our driver made a rest stop along the way for lunch, a worthwhile experience in and of itself.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

ATV Ride in the Dunes of Merzouga

Merzouga

The ride through the dunes on a motorized vehicle is like nothing else on earth. Liberating and exhilarating!

Quality of Experience

Guides, Drivers and Staff

Transport

Sand-Boarding in Erg Chebbi (Free of Charge)

Merzouga

Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani

Morocco

Quintessential activity while in Morocco, did not disappoint. Our guide ensured our safety and comfort. Definitely one of the most unforgettable experience of a lifetime.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Marrakech to Boumalne Dades: Through Atlas Mountains, Aït Benhaddou & Rose Valley

Morocco

Valuable stop in Ait Benhaddou for its history and cinematic accreditation. Our driver Soufian made the 6hr drive as enjoyable as having coffee with an old friend!

Quality of Experience

Guides, Drivers and Staff

Transport

Hike through Berber Villages

Morocco

Best hike of my life! Having tea with a nomad in a cave, enjoying a meal in the home of Berber family (one of the best tajines in Morocco), hiking through the different terrain of the mountain, feeling the spirit of the mountain and the people....It touched my soul.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech Evening Food Tour

Marrakesh

We tried foods we otherwise wouldn't have attempted or been aware of. Everything we tried were 10/10.

Visit Majorelle Gardens

Morocco

The bookstore is worth exploring!

Half-Day Guided Tour of Marrakech

Marrakesh

Guided tour became essential when we had limited time in Marrakech. Our guide took us thru the various sections of the medina, gave great recommendations to restaurants and shopping tips. The history lesson at the mosque was a highlight.

We had such a wonderful time on spring break in Italy! Luca was a pleasure to work with and did an amazing job arranging our tours. His communication was perfect and timely when we were planning. Everything was perfect, and we didn’t have a single issue on our travels. He booked some great hotels, and the kids had a blast while everyone was fully engaged on all the tours. It was truly an experience of a lifetime! This was our 4th trip with KimKim, and will certainly use them again. It makes traveling so easy!

Hotel Reviews

Hotel Continental

Sorrento

Great hotel with amazing views. So close to main Sorrento. Very comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Quirinale

Rome

Great location. Great rooms for family. A little dated, but still very comfortable. Huge rooms for European hotels.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Capri self guided day-trip with hydrofoil tickets

Sorrento

Great experience. A little more info in navigating Capri to get to the top of the mountain on the chairlift would've been helpful, but it was still easy to figure out.

Quality of Experience

Transport

Amalfi coast discovery tour with Positano, Amalfi, and Ravello

Italy

We went early in the season, so I feel we missed some of the beauty, especially with the weather. The tour guides were ok, not the best, not the worst

Quality of Experience

Guides, Drivers and Staff

Transport

Pasta and Tiramisù lovers workshop

Rome

Lots of fun. Great experience. Lots of fun had by all. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Vatican & Sistine Chapel - Small Group Tour

Rome

Great tour with a great guide. Great history and explantation. Wish it included St. Peter's Basilica since we had come so far, but that was an extension on our own.

Quality of Experience

Guides, Drivers and Staff

PANTHEON SMALL GROUP GUIDED TOUR

Rome

Quality of Experience

Guides, Drivers and Staff

Colosseum, Roman Forums and Palatine Hill

Rome

We got delayed by other members of the tour who showed up late, which then delayed our tours. We then got stuck in line for security. Wish there was a skip the line option. This then made us cut short our experience in the Roman Forums.

Quality of Experience

Guides, Drivers and Staff

GOLF CART TOUR ROME (Rome Highlights)

Rome

lots of fun, a great way to see Rome and move around the city quickly. Our guide Patrick was great. We covered a lot of Rome in a short period with great views

Quality of Experience

Guides, Drivers and Staff

Transport

The trip planning process was very easy. I liked the modular aspect which allowed me to be guided but independent, then the back and forth with Ali was smooth to have questions answered and adjustments made. He was very helpful. Three star rating is because there was a big scheduling snafu where somehow my request for 8 days in April 2026 was altered to 9 days in April 2027. I didn't catch that but thankfully Said (or someone) did as the hotel etc bookings were being finalized. In the end it worked out fine but it could have a disaster!

on arriving in Morocco Rachid our driver was very friendly and helpful and knowledgeable. Unfortunately, he had car trouble at beginning of day 2 which he thankfully took in to address before starting our journey but it cost us a 3 hour delay. Said arranged a new driver, Farid, who took us on the rest of the trip and he was fantastic - a great and patient driver, and immensely kind and friendly. 10 stars!

Mixed reviews on the guided tours. Fes is super interesting but the tour stops were clearly all tourist shopping destinations. Pottery/mosiac stop was excellent and very informative. The leather making area information was brief, the adjoining shop had nice products, though I think we got hoodwinked on 2 jackets we bought (they made it like they were going to custom alter them for us, make a show of coming to the hotel at 10pm, saying he had worked all afternoon to make my son's jacket and insisting we try them on in the lobby. The jackets were beautiful but fit exactly the same as what we tried on in the shop; I think they just brought us 'inventory'. Rugs overview was also interesting to see the different local/native styles but felt trapped when they had laid 15+ on the floor. Prices expensive relative to other rug shops we later saw. Scarfs overview ok, prices expensive as well. Would have rather had more organic milling around the souk, and have the guide explain things we were seeing along the way (e.g, interesting foods, etc) but he was on a mission to lead us to each tourist stop. Would also prefer if he asked what type of meal we wanted vs taking us to a touristy, expensive (but delicious) restaurant.

Marrakech guide was our favorite and the ancient school in the medina is a must-see. We also had a lovely lunch at the secret garden. Disappointed he took us to his "friend's shop" bc my son wanted a silver necklace; they claimed it was 725 silver but later at the silver school in Essoira, we learned it wasn't silver at all. Stop at his other friend's spice shop was a big hit, tho.

Amal Center was the highlight - we all enjoyed learning about the school and doing our cooking. The food tour in Marrakech was also good. We ate well!! Guide a little low energy - he'd just come from a week with another group and I think he was tired.

Both Riads - Fez and Marrakech - were gorgeous and also a different style from each other which was nice. Bfast at Marrakech riad was outstanding!

Overnight in the desert was amazing and a terrific break from the cities. However, we didn't care for the entertainment - it was too long and loud and not that great. It seems like all the hotels in the area have a caravan of performers that cycle through each resort throughout the nite. We would have much preferred sitting around a quiet fire and enjoying the stars. (But, even if that was the case at our hotel, you could hear noise and see flashing lights from the surrounding hotels.)

Essoira was lovely, we were tired by then and didn't feel much like touring much and our guide graciously shortened our tour. Again disappointed that he took us to an expensive restaurant (though lovely), walking past the restaurant my daughter had found online and requested. If you want the carved wood and silver, buy them here.

Many criticalities in above for future improvement, but all in all Morocco is a fantastic country to visit and we had a terrific time.

We had an amazing time in Costa Rica experiencing so much wildlife and different places. It was very daunting planning the 2 week trip ourselves with so much we wanted to pack in so we are very grateful we used kimkim to help. Yuliana put together a great plan and we worked through some options to make it even better. Responses were very fast including last minute adjustments during the trip. Will definitely use kimkim again!

My friend and I have incredible memories from the wonderful places and experiences we had in Japan, thanks to Leny and her team! From Tokyo walking tours to cooking class in Takayama to Jun driving us from Kanazawa to a small mountain village with 400 people, to the beautiful cherry blossoms at the Bamboo Forest and a garden built by a famous actor from the 1920s, then onto the beautiful Riverwalk OMG so gorgeous! Leny and her team even found a lovely Reiki person to provide a session for me last minute! The dinner with Maiko at a private upstairs room was remarkable. Osaka tour brought us to the Times Square of the city. So many people, great shopping-bought my first vintage bag there! Overall a fantastic time! Thank you Leny and team!

We had a great experience booking our trip to Japan with Yeny and her team. With two teenagers in the mix we had a wide range of interests to satisfy. Yeny and team were able to provide a balanced schedule.. meeting all our must sees! From riding in a drifter car through Tokyo and winding up at a car meet, to wandering around all the anime, manga, and arcade places you could ever want, to MASTERING the train systems in Japan (thanks to the excellent instructions from Yeny and team), to Sumo wrestling, Cup Noodle museum, hiking up a mountain to feed monkeys in Kyoto, to everything else that was strategically placed into each day…. We so enjoyed our time… and plan to book again.

They even helped us find restaurants that catered to our dietary restrictions.

The only thing that we felt was missing.. was planned transportation to the airport when leaving. Although I am sure others would have enjoyed the flexibility to spend every last minute in Japan.. I wished we would’ve talked through the last day.. check out time.. transportation to the airport, luggage storage.. etc.

I had no interest in being herded around on a group tour on and off buses and being told where and when to eat and shop yet needed guidance as this trip would have taken hundreds of hours to plan properly. Kim Kim was the perfect compromise. The trip was customized for us after an initial conversation and then a two hour zoom with Leny. We had 5 private guides in different areas each one better than the next. We were reminded each day of our next day’s plans with specific instructions if we wanted to take the train. For full day tours the guides picked us up at our hotel. The cooking class with Bob in Takayama was so great and authentic, as was the tea ceremony and the dinner with Maiko who is like a Geisha in training. We also got amazing deals on vintage designer bags in the Namba area of Okasa which is like a combination of Times Square and the San Genaro feast on steroids. We ran the gamut with a visit to Mt Koya to be in touch with our spiritual side. This was a trip of a lifetime and we could have never done it without Leny and her team who were on call and immediately responsive throughout the entire trip when we had questions or needed clarity. Absolute kudos to them. I cannot recommend them highly enough.

Lucy was wonderful, and helped us plan a trip that was perfect for us. She was available during the trip as well for quick answers to questions that came up.

This was truly amazing. Zehra organized the most perfect trip. Everything was seamless, from the airport pickup to flight arrangements. I could have never put together a trip with this many moving parts so flawlessly. Zehra was always quick to respond and incredibly patient, no matter time of day or how spastic/indecisive I was. And a special shout out to our amazing guides: Eda, Uraz, Ghokan & Tolga. Brilliant guides & I feel like I made new friends. Will be using KimKim again!!!!

Everything went as planned. Drivers were courteous and always waiting for us on time. Whitewater rafting was great, our guide, Alejandro was fun. The waterfall rappelling was something I don't think any of thought we would do. It was really cool. All the hikes around Arenal were great. Manuel Antonio is a bit confusing at first, we ended up getting a guide to get into the park. It was worth it though since they knew where the animals are. The night walk was fun too.

Thanks for all the work setting the trip up.
Shane

Hotel Reviews

Hotel La Mariposa

Manuel Antonio

Unbelievable view

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Luna Hotel & Spa

La Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Morning Catamaran Adventure with Barbecue

Manuel Antonio

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio Jungle Night Walk

Manuel Antonio

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Manuel Antonio Beaches

Manuel Antonio

Manuel Antonio park is a bit confusing at first since we hadn't book out entrance fee before hand and had to get a guide to get in.

Quality of Experience

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano & La Fortuna Waterfall Hike with Lunch

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Río Balsa Whitewater Rafting Adventure (Class II-III)

Arenal/La Fortuna

Quality of Experience

L

Food

Guides, Drivers and Staff

Transport

Lost Canyon Waterfalls & Rappelling Adventure

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip was amazing!! Monika did such a fabulous job. Every detail was thought through and planned meticulously. She recommended and booked the most fabulous accommodations for us across the North and South islands- our favorites were Delamore Lodge on Waiheke Island, Opito Bay Lodge in Coromandel and Hulbert House in Queenstown! The service was incredible across the board and we are already wanting to go back. Monika took the stress out of planning a trip across the world- she was so great to work with and I can’t recommend her enough! It was the trip of a lifetime!

Hotel Reviews

Olive Rabbit B&B

Turangi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Hotel Britomart

Auckland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Headwaters Eco Lodge - Glenorchy

Glenorchy

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hulbert House

Queenstown

Authenticity & Character

Location

Staff

Cleanliness & Comfort

On The Point

Rotorua

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Opito Point Lodge

Whitianga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Delamore Lodge

Waiheke Island

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Milford Sound heli/cruise/heli express (helicopter flights plus cruise)

New Zealand

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wai Ariki Spa "Chiefly Waters" restorative experience

New Zealand

Quality of Experience

Wai-O-Tapu

New Zealand

Quality of Experience

Glowworm Kayak Tour

Rotorua

Quality of Experience

Guides, Drivers and Staff

Transport

Kimkim organized an Amazing trip to Iceland for us. We had lots of input and even had a zoom call with Noga and our own Travel Agent.
From the moment we got on our plane to the moment we landed back home everything was Perfect.
What was most perfect was our Tour Guide Gummi. Kimkim matched us up perfectly. Gummi made a couple of unexpected stops that only added great moments to our trip.
We loved every hotel and the food was very fresh.

Hotel Reviews

The Retreat at Blue Lagoon Iceland

Grindavik

Well we got to see the Northern Lights while we were there. The staff directly alerted us. Made it fun.

Authenticity & Character

Beautiful spa with geothermal baths.

Location

Staff

Friendly

Cleanliness & Comfort

Very comfy robes and slippers and all the incidentals in the room

Hotel Rangá

Hella

Very Uniy

Authenticity & Character

Unique

Location

Great location to view the Northern lights

Staff

Friendly

Cleanliness & Comfort

Food was fresh and unlike other hotel in the way of decor.

The Reykjavík Edition

Reykjavik

Centrally located. Clean and all the employees were very friendly.

Authenticity & Character

It was on the water

Location

Central

Staff

Everyone was friendly

Cleanliness & Comfort

All

Activity Reviews

Private Northern Lights Experience in Super Jeep

Reykjavík

I can only say our guide through Sarah truly tried to find spots in the sky hoping to see a glimpse of the Northern Lights. I for Mother Nature had its own ideas.

Quality of Experience

Guides, Drivers and Staff

Transport

The Retreat Spa at Blue Lagoon

Iceland

If you like a spa retreat this is highly recommended. Extremely relaxing.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Lava Tunnel Activity

Iceland

This was a great experience. Our guide through the tunnel made it special

Quality of Experience

Guides, Drivers and Staff

Transport

Private Sólheimajökull Glacier Walk

Iceland

This glacier walk was one of our favorites. Exhilarating

Quality of Experience

Guides, Drivers and Staff

Transport

Brúarfoss

Golden Circle

This was a favorite. Very Blue clear water

Quality of Experience

Just an amazing place!

This trip was amazing. I was not sure what to expect going through KimKim and the local specialist, Serendipity Adventures, but was thoroughly pleased with everything. Our tour guide during the Turrialba Volcano Hike, Gloriana, was amazing, well informed and an absolute delight to hike along side. Living in the community brought real stories and experience to our hike. She was most accommodating. We had a tour of the National Monument with Manuel and he was extremely knowledgeable as well. He informed us of the history and brought his scope and found a sloth for us to see. I was so excited as I have never seen a sloth up close. Our next adventure was a night tour at Catie Botanical Gardens. I was amazed at the amount of Costa Rican wildlife. Jorge and Gato were exceptional guides. Our accommodations were outstanding and all the support staff were friendly and most spoke English. We moved from Turrialba to San Geraldo de Dota and had amazing views at the Dantica Cloud Forest Lodge... loved the weather. Early in the morning we went birdwatching with Carlos, an extraordinary guide, who grew up in the area. His knowledge about birds was amazing and he knew the Quetzal patterns which allowed us to see our first Quetzal. The horseback riding is a must to the waterfalls. We are avid riders and loved every minute. Our last visit was to Uvita.... the weather was just like Louisiana, hot and humid but we're very used to it. The view from Tiki Villas Rainforest Lodge and Spa was breath taking. We added spa treatments for us 4 and it was incredible. Tired after 7 days of hiking, horseback riding and tours, we were soooo happy the Mangrove & Wildlife tour was in a boat. It was so peaceful and we were able to see all the birds we wanted to. Exceptional as well.

Booking through KimKim and Serendipity was the BEST decision we ever made and will most assuredly be recommending this group to everyone. As a retired military member, I like order and punctuality and that is exactly what we had... no hiccups. The only way to visit going forward. I can't wait to book my next country visit with them.

Hotel Reviews

Tiki Villas Rainforest Lodge & Spa

Uvita

EXCEPTIONAL!! Amazing view, massages in room when purchased and great ambiance.

Authenticity & Character

Fantastic pool and view..... EXCEPTIONAL.

Location

Very close to tours and beaches.

Staff

Friendly and accommodating.

Cleanliness & Comfort

Excellent king size beds and very cool outside shower and bath. MUST STAY AGAIN.

Dantica Cloud Forest Lodge

Copey

Amazing views, wonderful spa bathtub and great restaurant.

Authenticity & Character

Incredible views and walking paths.

Location

Location near our tours which was awesome and a great cafe for birdwatching and a pizza cafe too.

Staff

Fabian and Selena were fantastic.

Cleanliness & Comfort

Great support staff and very clean.

Casa Turire

Turrialba

Great lodging, friendly staff and wonderful location

Authenticity & Character

Lush landscaping

Location

Beautifully tucked away but close to the city.

Staff

Very friendly

Cleanliness & Comfort

Clean and spacious.

Activity Review

Private Hike Turrialba Volcano

Costa Rica

Our guide was Gloriana who lived around the tour area which made the hike even more interesting as she was able to share her childhood experiences along the way. The hike was the perfect amount of exertion and exercise and the view was amazing.

Quality of Experience

Knowledgeable tour guide

Guides, Drivers and Staff

Gloriana was exceptional.

Our one week trip to Dublin and Northern Ireland was amazing! In Dublin, the Jeanie Johnston Famine ship was very interesting and the Celtic Nights show was the perfect first night activity. Newgrange and Giant's Causeway were absolutely incredible and I cannot recommend them enough. Additionally, our stop in Bushmills (both the distillery and the town) was a perfect way to spend a rainy afternoon. It was such a relief to have all of our tickets taken care of and not have to worry about managing booking times. One of the restaurants recommended in our guide for Belfast - Mourne Seafood Bar was AMAZING! The seafood was so fresh, the staff was kind and accommodating, and the atmosphere was great. Adrian was very helpful and open to feedback, and made sure to incorporate our must see's!