Kimkim Trip Reviews

4.8
Based on 16,844 ratings
Read 16,844 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent planning and support for our 2 week Japan trip
Japan | Jun 15 - Jun 28, 2025

Caroline
Caroline K.
San Jose, CA | Reviewed on Jul 05, 2025
I will start out by saying that this was by far the most we have ever spent on a 2 week family vacation, not including the airfare to and from Japan. However, the itinerary looked great and covered 5 locations in total, so we decided to go for it. I can now say that I have zero regrets and feel like we got a lot of value out of working with Kimkim, and in particular with our travel specialist, Eleanor. As background, My family lived in Tokyo for 6 months back in 2017, and I lived in Kobe... Read more

I will start out by saying that this was by far the most we have ever spent on a 2 week family vacation, not including the airfare to and from Japan. However, the itinerary looked great and covered 5 locations in total, so we decided to go for it. I can now say that I have zero regrets and feel like we got a lot of value out of working with Kimkim, and in particular with our travel specialist, Eleanor.

As background, My family lived in Tokyo for 6 months back in 2017, and I lived in Kobe for a few years back in the mid 90's, so I speak Japanese and we are familiar with the culture, getting around, etc. We started our planning several months ahead of time, corresponding with Eleanor over chat. For our trip in mid-June, we wanted to visit familiar spots in Tokyo, and also stop by Kansai (Kyoto or Osaka), Hiroshima, Koyasan, Hokkaido (for the cooler climate), and Okinawa. We ended up dropping Okinawa because we would be too rushed and the flights would be a challenge.

We made some adjustments to the initial itinerary to reduce the cost, but Eleanor had wisely recommended against public transportation in some cases due to the extreme heat and humidity in June, and because it would be challenging in some cases to get a taxi for 4 people plus a guide. In some locations, it was easier to book 2 hotel rooms instead of a single room that fit all 4 of us, and we were comfortable doing that with our 12 and 15 year old boys since we knew Japan was very safe compared to the US. While we were sorting out trip details, we booked our flights to Japan, taking into consideration airline and timing advice that Eleanor provided. Once we had all the major parts in place, we made our deposit!

In the months before the trip, Eleanor checked in periodically, and gave us updates as she reserved trains (Shinkansen/bullet train) and domestic flights. We also make some minor adjustments to itinerary before our departure due to unforeseen circumstances and, Eleanor also caught a discrepancy between the itinerary and our return date. We really appreciated her professionalism and flexibility during those moments!

When we finally started our trip, we really understood the benefits of working with a Kimkim travel specialist - their extensive local knowledge and excellent service! It was a luxury to have private transfers to and from the airports. We had 2 larger suitcases for the adults and the kids each had a smaller carry-on sized bag, but we also each had backpacks. Spaces tend to be tighter in general in Japan, so it was nice to not have to wrangle our luggage onto trains to get around. Eleanor also strongly recommended car service from Kyoto to Koyasan. While I have been to Koyasan a few times before and always took trains and buses, it made things much easier and more relaxing.

Eleanor checked in with us regularly, and we were able to make some other small changes to our itinerary after getting to Japan, such as adjusting pickup and train times. We also had a minor issue with the included breakfasts at one hotel that Eleanor promptly resolved.

The private tours were all very good - we had guides who spoke very good English and were well-prepared to tell us about the sites they took us to. In some cases we had a private car, and in other cases we took public transportation, and the guides took care of purchasing train, bus, and ferry fares as well as entry fees to attractions. The only part that wasn't included was lunch in the middle of the day, but our guides recommended places to eat based on our preferences. A highlight for us was the Moss Canyon (or Corridor, aka Koke no Kairo) and Lake Shikotsu tour. The hike was relatively easy and short, but the ecosystem in Moss Canyon was magical - we saw many different types of moss, spider, mushrooms, snails, etc. It was a chance to be more mindful and present during a busy trip. In retrospect, I would have had days with shorter itineraries as we were often more tired than expected due to the hot and humid weather, but worth noting that while Hokkaido was still pretty warm, the air was more dry, similar to what we're used to in California.

All of the accommodations were also good, though each had their pros and cons. We had a few places with laundry facilities onsite, and almost all had breakfast included. They were always within walking distance of restaurants and shops, though some were in more industrial areas. The standouts were Umekoji Kadensho in Kyoto -- which was entirely shoes-free and had both private and public onsen baths -- and Rengejoin, a buddhist temple in Koyasan. I had stayed there before a few times, but this time we stayed in the stunning Himalaya suite.

All in all, we had a fabulous trip and were so grateful for the planning and support throughout from Eleanor!

Hotel Reviews
Shiba Park Hotel
Tokyo

Conveniently located near Tokyo Tower and Daimon station. There are many convenience stores just steps away, and plenty of restaurants, izakaya, and bars within easy walking distance. That said, it's a fairly quiet neighborhood, so if you are looking for lots of excitement and nightlife, it may. not be the best location. We stayed here with our 2 kids, 12 and 15. They had their own room, but we felt like it was very safe. The room was clean and well-stocked with eco-friendly amenities. We actually stayed here twice -- at the beginning and end of our trip -- it was close to some stores and restaurants that we wanted to visit in Roppongi and Azabujuban. The staff is friendly and attentive, always willing to help to call a taxi. There are refreshments and coffee in the front lobby as well as a lovely library lounge stocked with a variety of books. We enjoyed the healthy breakfasts with plenty of Japanese and western foods. The only small snag we had was that we were supposed to have breakfast included for all of us (4 people, 2 rooms) and initially we were told only one room included breakfast. We had help from our travel specialist to correct this but the internal hotel system and process were a bit inefficient in handing the situation. There were coin-operated (and IIRC they might have also accepted credit card payment) laundry machines on the 4th floor (both washer and dryer) but it sometimes takes some patience and planning as there were only two machines for the entire hotel.

Authenticity & Character
Location
Easy walk to Tokyo Tower and Daimon station.
Staff
Cleanliness & Comfort
Kyoto Umekoji Kadensho - Private Bath Facility

This place was amazing - our favorite stay during our 2 weeks in Japan. When you first walk in, you are greeted by staff who take your luggage and direct you to put your shoes in lockers (2 people per locker). The locker keys are kept at the front desk in exchange for your room key. The entire facility has tatami mats, which felt so nice and cool under our feet. On the way to our room, we passed an area where we could pick from 4 or 5 different types of pillows (buckwheat, double fold, etc.) The room itself was quite spacious - we had 4 futons on raised platforms. I pushed two together as a makeshift king bed for hubby and me. The fridge was stocked with bottled water. There were pajamas that you could wear throughout the facility in the rooms, and you can exchange them at the front desk if you need another size. Near the lobby there is also an area where you can pick out a yukata (cotton kimono robe) and obi (belt) in assorted sizes and colors. Other amenities include a lounge where you can get probiotic drinks, filtered water, popsicles, and noodles, selection depending on the time of day. In the welcome lounge, there were cold teas and sake, plus a sweet treat in the evening. One of the highlights of this hotel was the public and private baths. We were feeling modest, so we opted for the private bath - there are 5 rooms available on a first come, first serve basis. Often there was no wait, and when we did have to wait, it was a fairly short time. There are no showers available in the bath facility as guests are asked to shower in their rooms before bathing. The private baths were beautiful - each one had a different shape and there was a lovely but secluded outdoor space. The breakfast buffet was outstanding. The selection included different types of traditional Japanese foods, but also some western, Korean, and Chinese dishes plus a salad bar, cereals, and desserts. It was almost overwhelming! If you go during peak periods you may have to wait for a table, but the turnover was fairly quick. Last but not least, there are onside massages available. We went for massages twice during our stay, and my favorite was the foot massage - perfect after a long day of walking in the extreme heat and humidity. It was pretty easy to get a same day appointment, and prices were very reasonable. This is truly a special place that I hope to visit again if I'm ever in Kyoto.

Authenticity & Character
Modern facilities with a traditional feel. Amazing amenities.
Location
Right next to a train station that is one stop away from Kyoto station. In the immediate area, you can find restaurants, conbini, and drug stores, but it's a pretty industrial area.
Staff
Some are more knowledgeable than others, but all are courteous and professional.
Cleanliness & Comfort
Immaculate!
fav HIROSHIMA HEIWAODORI
Hiroshima

This was probably my least favorite accommodation on our trip. It was fairly conveniently located, but the front desk staff was unfriendly at check-in, and the included breakfast only had 2 choices (yogurt with granola and an egg sandwich) that you had to select ahead of time. We ended up just getting breakfast for our kids at a nearby conbini. There wasn't much in the immediate neighborhood, but you could walk to Hondori fairly easily, though that mean passing through a red light district. It never felt unsafe, but there were a lot of signs with provocative pictures of young women, and when we walked through with our tour guide she was a little embarrassed. The room was well appointed with a mini kitchen and in-unit washer dryer, which we made good use of. Not a bad stay, but I wouldn't choose to stay here again.

Authenticity & Character
Location
Convenience store nearby, and walkable to Hondori, but the immediate area seemed like a red light district with a lot of hostess bars, love hotels, and massage parlors. Short taxi or bus ride to Hiroshima station.
Staff
The person at the front desk when we checked in was not friendly, so they didn't leave us with a good first impression of the hotel.
Cleanliness & Comfort
Decent sized room with a washer/dryer in the bathroom
Koyasan Rengejo-in

I have stayed at this temple a few times before, starting with a couple of hiking trips in the mid 90s. At that time, we took the train partway and then hiked up to the mountain top. We had basic tatami rooms with several futons and not much else, which was perfect for my budget at the time. I remembered the shojin ryori made with mountain vegetables and koya-dofu as well as a sesame tofu. Then I brought my husband to Rengejo-in during his first trip to Japan in 2008, and he fell in love with it too. In fact, we came straight here from Kansai International. On that trip, we also woke up early to join the 6 am chanting ceremony. The food was delicious and generous in portion. I remember that the doorways were all lined with paper --very traditional -- and we could faintly hear other guests coughing in the distance. Not a problem, but part of the rustic nature of staying in a Buddhist temple. This time, we brought our 2 kids, 12 and 15, with us. We got a ride directly there from Kyoto. Our room, booked by our Kimkim travel specialist, was the beautiful and luxurious Himalaya Junior Suite. It was truly stunning, with a beautifully decorated large tatami room with closets and private bathroom with floor to ceiling windows overlooking a garden. We had a small table with a teapot and snacks, and a mini-fridge and safe. The room was also stocked with yukata and a short jacket that you could wear over it for cooler weather (not necessary in June!) The bathroom was very modern, with a washlet (and lid that opens and closes automatically), beautiful shower and bathtub, and two sinks! The cherry on top: a fancy hairdryer and skin care products. To be honest, I saw how pricey this room is to book, and I'd never choose it for myself, but I am grateful that Eleanor chose this to give us an unforgettable stay. It's worth noting that there are standard rooms in the shokubo with a shared bathroom that are much less pricey. After a quick trip to Family Mart (about 20 minutes away on foot) to stock up on extra snacks for the kids, we adults joined the 5 pm meditation, which started with a brief explanation in English and Japanese, followed by about 40 minutes of meditation. I've gone to a meditation center a couple of times, so it wasn't too bad to sit for 40 minutes. Then we enjoyed our sumptuous dinner in a private dining room, which was served on 2 raised trays with several small dishes (different types of tofu, rice, pickles, vegetables, mushrooms, tempura, soup), and they brought in a third tray with more dishes after we sat down on our cushions. The meal looked like a work of art and we loved it, but our kids filled up mostly on rice --one prefers meat and the other is still picky about vegetables. Luckily we were supplied with an extra large bowl of rice and a pot of green tea for refills. There isn't much to do otherwise, but you can walk around the gardens, and there is a small common room with a TV. We ventured out for a walk and found several other temples and shokubo very close by, as well as a pagoda and children's park. We also discovered an izakaya (Ima-chan) nearby on the opposite side of the street as well as several vending machines with hot and cold beverages and snacks, but we were still full from dinner (I ate some of my kids' food too because it was so tasty and healthy). There are baths for men and women, but the men's bath was already full so we used the bath in our suite instead. The next morning, we checked out and left our luggage near the front for a few hours while we took the bus (about 10 min walk from the temple) to Okuno-in. Another lovely and memorable stay at the beautiful Rengejo-in!

Authenticity & Character
I've been coming here since almost 30 years ago. A lot of deep Japanese Buddhist tradition with some modern updates.
Location
Short walk from the bus stop and many other temples nearby.
Staff
Kind and helpful.
Cleanliness & Comfort
Mitsui Garden Hotel Sapporo West
Sapporo

This is a nice no-frills hotel with a public bath and very convenient location just a block from Sapporo station. You can choose amenities from the lobby. We had two rooms for our family of four, with our kids across the hall from us. We saw a lot of Asian tourists, and very few Westerners. On the second floor there is a restaurant that has free drinks and snacks available in the evening (though the desserts had always run out when we checked), plus some vending machines, and ice machine, and men's and women's baths with one coin-operated washer dryer in each. The room was very clean but pretty compact, and every day we got 2 bottles of water and fresh pajamas from housekeeping. The breakfast buffet wasn't huge but had a more-than-adequate selection of Japanese and western foods and a chef who prepared the crepe of the day. The front desk staff were always very courteous and helpful. I missed the opportunity to take advantage of this, but the breakfast tickets could also be used at Kitano Gurume, a seafood market and restaurant that offers a free shuttle for both pick-up and drop off (reservation required). We don't eat much breakfast, so next time I'll definitely save my ticket to use at Kitano Gurume instead! In addition to Sapporo station, there were a few department stores and underground shopping areas nearby, as well as plenty of restaurants, izakayas, and sake bars on nearby streets. It was a 15 or 20 minute walk to Ramen Alley and Tanukikoji shopping arcade. Because Sapporo is not humid like the places we visited in Honshu, it was quite pleasant to walk around in the city, especially in the evening.

Authenticity & Character
Location
Close to Sapporo station, department stores, restaurants, conbini, izakaya, and bars. Easy walk to Tanukoji shopping arcade.
Staff
Cleanliness & Comfort
Activity Reviews
 Lake Shikotsu Moss Corridor Hiking Tour
Lake Shikotsu Moss Corridor Hiking Tour
Sapporo

The Lake Shikotsu Moss Corridor Hiking Tour was a beautiful and not too strenuous outdoor adventure. The scenery was breathtaking, and since it was at the end of our trip, it was the perfect relaxing way to wind down.

Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

The Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park tour was well-organized and our guide was fantastic. However, we realized we don't enjoy very touristy and crowded places. It was more of a personal preference as we couldn't see much due to the crowds.

Day Trip to Furano from Sapporo
Day Trip to Furano from Sapporo
Sapporo

The Day Trip to Furano from Sapporo was mostly well-coordinated, but there was a misunderstanding about the start time due to lack of prior communication, which led to our guide waiting for us. It was resolved, but could have been avoided with clearer communication.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Jul 08, 2025

Hi Caroline,

Thanks so much for your high-score review! This detailed and authentic feedback is really helpful for us to know about the pros (like the hotels and the tours) that we can be more confident to arrange for our future travelers, and the cons of the entire trip, and improve all these (such as shorter itineraries for hot and humid days). I should say I'm more than grateful for being part of this wonderful trip with all of you together! Great appreciation!

All the best,
Eleanor

The organisation & planning of the trip was g...
Norway | Jun 25 - Jul 4, 2025

P
peter r.
South Africa | Reviewed on Jul 05, 2025
The organisation & planning of the trip was great & the guides excellent
My only critique would be that apart from Oslo the hotel rooms were very small although the hotel staff everywhere were excellent
Read more

The organisation & planning of the trip was great & the guides excellent
My only critique would be that apart from Oslo the hotel rooms were very small although the hotel staff everywhere were excellent

Activity Reviews
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo
Quality of Experience
Guides, Drivers and Staff
Ko
Transport
Oslo Dinner Cruise
Oslo Dinner Cruise
Oslo
Quality of Experience
Food
Transport
Waterfall Hike & Stegastein Viewpoint
Waterfall Hike & Stegastein Viewpoint
Norway

The guide was great the weather very poor

Quality of Experience
Guides, Drivers and Staff
Fjord Safari Taste
Fjord Safari Taste
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Boat Trip to Fjærland
Scenic Boat Trip to Fjærland
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 06, 2025

Dear Peter and Gael,
Thank you very much for your kind review.
I appreciate your kind words—and I completely understand the challenges you faced with the smaller rooms. This is a standard size for many double rooms throughout the country, and I’m grateful for your thoughtful feedback.
It has been an absolute pleasure having you both on board. I hope I will have the chance to welcome you back for another adventure in this beautiful country.
I wish you and your families all the best. :)
Mathia

Visiting Japan, a country none of us had ever...
Japan | Jun 24 - Jul 2, 2025

J
JP S.
San Jose, CA | Reviewed on Jul 05, 2025
Visiting Japan, a country none of us had ever visited before, was a little daunting. Angel made excellent suggestions that enabled us to fulfill specific requests while also having memorable experiences. We were very happy with the expertise of our guides, which was first noticed as we navigated public transportation (trains, subways, buses, etc.). The guides answered all of our questions about local landmarks and provided good suggestions for modifying or augmenting our tours. We walked... Read more

Visiting Japan, a country none of us had ever visited before, was a little daunting. Angel made excellent suggestions that enabled us to fulfill specific requests while also having memorable experiences. We were very happy with the expertise of our guides, which was first noticed as we navigated public transportation (trains, subways, buses, etc.). The guides answered all of our questions about local landmarks and provided good suggestions for modifying or augmenting our tours. We walked a lot of steps and endured a lot of heat, which is to be expected in June. The rain wasn't too bad, and in truth, we appreciated the guides popping into air-conditioned shops/stores as we moved about the cities.
Tokyo was a large area, and we crisscrossed the city via subway, seeing multiple shrines and temples, but also museums and eating locations. There was a lot more green in each city than we expected, and walking through gardens and greenbelts was helpful to counteract the heat. We had a good experience riding the bullet train (shinkansen) and had oversized luggage seats (which we probably didn't need since we only had a carry-on and backpack each). There were many last-minute questions that we asked of our local specialist (Angel), and she answered them all very quickly. I was happy to feel like we had some flexibility to alter our itinerary (during our tour days) on the recommendation of our guides, with the intent to avoid crowds or remain cool during the hot part of the day. Overall, each of our guides had excellent English and demonstrated very good local knowledge. We were able to answer most of the questions about Japan's history and some of its significant cultural aspects due to a thorough explanation from the guides prior. We remained in awe of the order and control of the society/country as a whole and remarked that we would return, as there were many areas that we didn't see. We were very happy with the KimKim experience and would use them again to build our itinerary on a future vacation.

Activity Reviews
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Tokyo

Learning about Sumo and watching the family participate was amazing. The sumo wrestlers were excellent - gracious and humble. We enjoyed their personalities and the lunch was very good. Finding and arriving on time was a little stressful as this was our first experience in Japan, but we persevered and had a great time. Having someone in the family to cheer for was an important part of the event. Photos were priceless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Learning about Ninja/Samurai history and getting a chance to feel and touch the weapons (take pictures with) was fun. The tea ceremony with kimono was amazing - so much history and culture wrapped up in that event. My family very much enjoyed the matcha tea, and we found we loved the mochi (especially the cinnamon flavor). The host was very good at explaining the ritual but also at ensuring the customs were understood (and practiced).

Quality of Experience
Guides, Drivers and Staff
Kyoto Night Foodie Tour
Kyoto Night Foodie Tour
Kyoto

Walking around at night gave us a different view of Kyoto and we appreciated the local food and drink. Our guide (Nami) was very accommodating and friendly. We were supposed to have another couple join us, but they cancelled so this became a defacto private tour. The food difference between Tokyo and Kyoto were noticeable - our guide explained why. Great experience on our last day in Japan.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 08, 2025

Dear JP,
Reading about your adventure brought smiles to our entire team! We're truly grateful for your trust in Kim and me to navigate your first Japan experience. It was a pleasure to help plan it, and I hope we'll have the chance to work together again in the future.
Best,
Angel

Not great
Iceland | Jun 17 - Jun 28, 2025

Jennifer
Jennifer B.
San Jose, CA | Reviewed on Jul 05, 2025

I feel like Rinolda was over-worked or overwhelmed or something; she was slow to get back to us, a little snappy, and repeatedly did not listen/ absorb what we were saying about our arrival dates being staggered. I wouldn't use the service again; we spent more time going back and forth with her than we would have actually planning it ourselves.

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Jul 06, 2025
Dear Jennifer, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience did not meet expectations. It was never my intention to cause frustration, and I sincerely apologize if my communication felt delayed or dismissive at times. I understand how important it is to feel supported and understood during the planning process. Your trip involved unique elements, including home exchange accommodations and personal transportation, which are a bit outside... Read more

Dear Jennifer,

Thank you for taking the time to share your feedback.

I'm truly sorry to hear that your experience did not meet expectations. It was never my intention to cause frustration, and I sincerely apologize if my communication felt delayed or dismissive at times. I understand how important it is to feel supported and understood during the planning process.

Your trip involved unique elements, including home exchange accommodations and personal transportation, which are a bit outside the usual scope of our full-service model. I did my best to adapt and assist with all the moving pieces, but I recognize that this may have created delays and challenges on both ends.

Please know that I take your comments seriously, and I’m using them to reflect and improve how I manage complex itineraries in the future. I genuinely appreciate your honesty and the opportunity to learn from this experience.

Wishing you all the best in your future travels.

Warm regards,
Rinolda J.

Yes to France!
France | Jun 16 - Jun 26, 2025

R
Rita T.
Ashburn, VA | Reviewed on Jul 05, 2025
Every guide we had was outstanding! Marlene who was our guide/driver for Versailles was a spirited, well-informed, humous and marvelous guide! Sin Se was a lovely guide for our tour on/in Montmartre! Camille, our guide for the castle tours and winery in the Loire Valley was simply outstanding! She was fun, funny, accommodating, and knows how to pivot when things are not quite right, or requests are made. Her Dad ended up our driver the next day to take us to the Tour train station and he... Read more

Every guide we had was outstanding! Marlene who was our guide/driver for Versailles was a spirited, well-informed, humous and marvelous guide! Sin Se was a lovely guide for our tour on/in Montmartre! Camille, our guide for the castle tours and winery in the Loire Valley was simply outstanding! She was fun, funny, accommodating, and knows how to pivot when things are not quite right, or requests are made. Her Dad ended up our driver the next day to take us to the Tour train station and he was kind enough to stop at the Cathedral in tour for us to get a quick glimpse. Normandy Sightseeing Tour guide Emma was phenomenal for our beaches and cemetery experience. We had great drivers, including Hischam, who managed our rides and luggage for the Mont St. Michel. There were many highlights of the trip, but near the top were Versailles, the Louvre, cruise down the Seine, stay in the castle at La Tortiniere, tour of the Normandy beaches, the castles in Loire Valley (Amboise and Chenonceau), the town of Bayeux, Mont St. Michel and being up in the Eiffel Tower. AND, the French people were consistently LOVELY!

Hotel Reviews
Hôtel Lorette - Astotel
Paris

Although there only one night, the rooms were lovely, clean. The area was very cool. The food/drink spread they have in the lobby for guests was unbelievable and fabulous! The staff was lovely.

Authenticity & Character
The refreshments in the lobby, the beautiful decor, the lovely staff... just terrific!
Location
Very cool area of Paris. Would have liked to explore it more if we'd had the time.
Staff
The night staff desk clerk was super helpful in giving us bags to put our soaking wet clothes (caught in the storm). The hotel had take-out breakfast bags for us which was so lovely since we were leaving so early in the morning.
Cleanliness & Comfort
Spotless!!!!
Auberge Saint-Pierre
LE MONT-SAINT-MICHEL

Super tight quarters!!! Centrally located on the rock which was nice.

Authenticity & Character
Total character - no ac, seagulls and pigeons who could enter one's room since there were no screens on windows!
Location
Room was tight for three.
Staff
Very little by way of dealings with staff. They were kind enough to allow us to leave our luggage in the dining area while we did a tour just before we left.
Cleanliness & Comfort
Maybe screens on the windows. Realistically, any place on the rock has its understandable limitations.
Le Bayeux
Bayeux

The hotel was perfectly situated... close enough the the center hub for an easy walk, and distance enough to not have the night noises of people celebrating.

Authenticity & Character
Space in the rooms.
Location
Close enough to walk everywhere, but enough distance to not hear nighttime revelers.
Staff
Each shifts' staff was friendly, helpful and accommodating!
Cleanliness & Comfort
Very clean!
Domaine de la Tortinière
Veigne

I would ABSOLUTELY recommend this place to stay!!! It was a beautiful setting and the staff could not have been more accommodating and nice. The woman who greeted us who expressed sincere enthusiasm that we were there, the gentlemen (I think Andre was his name) who managed all our luggage, the staff who helped us figure out how to turn our shower on [;)], all seemed to want to provide a great stay for us, and they succeeded!

Authenticity & Character
To be able to stay in a chateau as beautiful, clean and lovely was a treat! The breakfast spread was fabulous!!!!
Location
It had STUNNING views and we LOVED having a pool to unwind after four fun-filled but hectic days in Paris.
Staff
The staff were so friendly and gracious!!!
Cleanliness & Comfort
Spotless!!!
Activity Reviews
Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

Our driver was on time and pleasant.

Quality of Experience
He got us on time and dropped us off perfectly.
Guides, Drivers and Staff
He was pleasant and helpful.
Transport
Perfect!
Full-day Tour of D-Day Sites
Full-day Tour of D-Day Sites
Bayeux

This tour was chock full of information I did not know and wanted to know! It was amazing to be on the actual beaches where so much history occurred! It was moving, but the American cemetery and being present while the flag was being lowered and 'Taps' being played had me teary-eyed. THANK YOU France for honoring our fallen soldiers! I am SINCERELY filled with GRATITUDE!

Quality of Experience
To know that France honors so many countries who allied with them to fight evil... just so moving!
Guides, Drivers and Staff
Emma was outstanding! She had her information broken down in such a marvelous, digestible way! She was gracious and kind.
Transport
See above!
Arrival in Bayeux
Arrival in Bayeux
France

The truth is, we could have walked from the train station to our hotel as it was that close, and we saw others who had done it. We didn't know so, no regrets.

Quality of Experience
I loved staying in Bayeux. It had so much to offer by way of shopping, dining, and having a lived-in experience in such a small village.
Guides, Drivers and Staff
Our driver to/from the train station was friendly and lovely! Our guide, Emma, for the Normandy beaches was outstaning!
Transport
Our driver for the train station and then to Mont St. Michel was lovely. Emma, our guide and driver for the Normandy beaches was TERRIFIC!
Chateaux Day Tour: Chambord and Chenonceau - Full-day
Chateaux Day Tour: Chambord and Chenonceau - Full-day
Tours

These were two very beautiful castles to take in and learn about. I really enjoyed this! The only drawback to the day was the winery where they were not prepared for our visit. The staff pivoted well and they set up a nice tasting and charcuterie boards.

Quality of Experience
The castles were a sight to see!! The settings were stunning!
Guides, Drivers and Staff
Camille was probably my favorite of all our guides! She has a great sense of humor, was able to navigate some bumps (the winery not being prepared for us) with great grace, and she was just flat out fun to be with.
Transport
Camille was a confident and great driver and guide!
Guided Family Tour of Montmartre
Guided Family Tour of Montmartre
Paris

SinSe' was a terrific guide. It was an unexpected treat to see exactly where so many famous artists lived and painted. The stories those cobbled streets and hills own...amazing!

Quality of Experience
I enjoyed the history of the area - the artists, the martyr stories,...
Guides, Drivers and Staff
Sin se' did a great job! Getting to meet up with him via the Metro was a mess.
Transport
See above about navigating the Metro for this particular trip.
Half-day Versailles & Gardens private tour
Half-day Versailles & Gardens private tour
France

Can one really put into words how spectacular this place is?! It was BEAUTIFUL! Our guide could not have done a better job of navigating the crowds while simultaneously providing a wealth of information on the history. She also made sure she took pictures with all of us (7).

Quality of Experience
What a stellar piece of history that is being preserved and also providing such beautiful history.
Food
We got sandwiches and baked goods at our local bakery back near our Air BNB.
Guides, Drivers and Staff
Marlene was a FABULOUS guide!! Her humor, her ability to navigate the crowds and the wealth of information she had was incredible.
Transport
Marlene navigated getting us in/out of Paris in crazy traffic while simultaneously pointing out historic places on the way out and back into the city.
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris

I loved this! It was such an incredible treat to be able to say that I was able to cruise down the Seine. I liked having the guide point out various sites, but she didn't overdo it! This ride was a highlight for me.

Quality of Experience
It was a great way to end a long day of walking and touring.
Guides, Drivers and Staff
The guide we had was well-versed and did not overdo on all she knew about what she was pointing out.
Transport
We had learned to navigate the Metro quite well!
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jul 06, 2025
Hi Rita, Thank you so much for taking the time to share this lovely message — it truly made our day! We're absolutely delighted to hear that each of your guides and drivers left such a positive impression. Marlene, Sin Se, Camille, Emma, Hischam, and even Camille’s dad will be thrilled to know how much you appreciated their efforts and energy. It's always a pleasure to work with people who genuinely care, and it's wonderful to see that it came through so clearly during your trip. We're... Read more

Hi Rita,

Thank you so much for taking the time to share this lovely message — it truly made our day!

We're absolutely delighted to hear that each of your guides and drivers left such a positive impression. Marlene, Sin Se, Camille, Emma, Hischam, and even Camille’s dad will be thrilled to know how much you appreciated their efforts and energy. It's always a pleasure to work with people who genuinely care, and it's wonderful to see that it came through so clearly during your trip.

We're also happy that so many moments stood out — from Versailles and the Louvre to the Normandy beaches and your castle stay at La Tortinière. It sounds like it was a beautiful blend of history, culture, and unforgettable experiences.

And thank you for your kind words about the French people — it means a lot.

We hope these memories stay with you for a long time, and we’d be thrilled to welcome you back whenever you're ready for another adventure.

Warm regards,
Sebastian

Fabulous experience in Tanzania in spite of local specialist's lack of assistance
Tanzania | Jun 17 - Jun 27, 2025

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Pamela W.
Leander, TX | Reviewed on Jul 05, 2025
My son already wrote you about our disappointment regarding our trip planning experience with Peter. He also told you about changes with respect to some of our lodgings without our knowledge. NOTE: Someone from kimkim personally reached out to and spoke with my son. This was my 3rd trip arranged through kimkim and the first, and hopefully last one, to have a negative experience with the planning part of the trip.
However, on the flip side, we were so very blessed to have Eli as our full...
Read more

My son already wrote you about our disappointment regarding our trip planning experience with Peter. He also told you about changes with respect to some of our lodgings without our knowledge. NOTE: Someone from kimkim personally reached out to and spoke with my son. This was my 3rd trip arranged through kimkim and the first, and hopefully last one, to have a negative experience with the planning part of the trip.
However, on the flip side, we were so very blessed to have Eli as our full time guide and driver!!! He has 15 years experience and willingly shared so many wonderful facts about his country, the animals, birds, etc. Anyone who has Eli as their personal guide is truly blessed. He is a gem!!!! We were able to see the "big 5" and had so many closeup opportunities with numerous species of wildlife. My son shot over 2,000 photos and 75 videos.
Our lodgings were very nice and the food was quite tasty. We were surprised that almost all of the food served was geared to American tastes. The Tanzanian people are very welcoming and always had lovely smiles.

Local specialist: Peter Mwanja

Fabulous tours
Australia | Jun 12 - Jul 1, 2025

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Sallie C.
Denver, CO | Reviewed on Jul 04, 2025
Ruth helped us with our trip. I already had some things organized and wanted to include my son who is on vacation work visa. It was not easy to cobble around all of that. But she was patient and it all worked out brilliantly. Every tour we went on was a unique experience and we enjoyed them all tremendously. The bike tour of Sydney was fantastic, the nightime glow worm adventure in Byron bay was amazing and so was kayaking with dolphins. Another fabulous experience was the river float on... Read more

Ruth helped us with our trip. I already had some things organized and wanted to include my son who is on vacation work visa. It was not easy to cobble around all of that. But she was patient and it all worked out brilliantly. Every tour we went on was a unique experience and we enjoyed them all tremendously. The bike tour of Sydney was fantastic, the nightime glow worm adventure in Byron bay was amazing and so was kayaking with dolphins. Another fabulous experience was the river float on Mossman river up by Port Douglas. I never thought I would enjoy tours so much.
Cheers to Ruth! Thank you for making that all possible. We would have missed so much without your guidance.

Hotel Review
Own Accommodations Arranged

The Four Seasons in Sydney is amazing. Great service and as an American, rather reasonable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jul 07, 2025

Thank you so much Sallie. It was wonderful working with you and I am so glad that you enjoyed everything so much! I am delighted! Makes my job a joy!
Ruth

Paula planned the perfect trip for our family...
Australia | Jun 20 - Jun 29, 2025

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Karen T.
Richardson, TX | Reviewed on Jul 04, 2025
Paula planned the perfect trip for our family to see a little bit of everything that we asked to do! We made wonderful memories that I will cherish forever! Read more

Paula planned the perfect trip for our family to see a little bit of everything that we asked to do! We made wonderful memories that I will cherish forever!

Hotel Reviews
Novotel Newcastle Beach
Newcastle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ibis World Square
Sydney
Authenticity & Character
Location
Staff
Very friendly and helpful!
Cleanliness & Comfort
Mercure Welcome Melbourne
Melbourne

It is tucked away in the middle of Chinatown- fun location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Loved the location and style- great place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

the perfect length- 1 hour- to get a lot of fascinating information.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Barrier Reef Cruise (Snorkeler)
Full Day Outer Barrier Reef Cruise (Snorkeler)
Australia

This whole excursion was such a well organized, planned out trip. The boat ride over had a very informative talk given by one of the marine biologists and the staff was all positive and happy. The lunch was great. While on the floating station, not crowded, and again the staff was helpful and informative, The views underneath of the coral reef were beautiful and stunning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Great Ocean Road Tour with Lunch
Full Day Great Ocean Road Tour with Lunch
Melbourne

A long day, but completely worth the views and the walk through the rainforest. A bonus stop at a little chocolate shop along the way with beautiful choices.

Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Airport to Cairns Hotel
Cairns Private Transfer Airport to Cairns Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Best of Fitzroy Island
Full Day Best of Fitzroy Island
Cairns

It was not a crowded excursion which was nice. I think going in winter helped! Felt like we were on our own private beach at Nudey Beach

Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Cairns Hotel to Airport
Cairns Private Transfer Cairns Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Australia

Highlight of our time in Melbourne! There is nothing cuter than watching these little penguins come in! The animal sanctuary was fantastic as well- we pet so many kangaroos and wallabies.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Dinner Cruise Window Seat (from Circular Quay Wharf)
Sunset Dinner Cruise Window Seat (from Circular Quay Wharf)
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Melbourne Private Transfer Airport to Hotel
Melbourne Private Transfer Airport to Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Loved the farm visit along with the gorgeous views up in the mountains. The Botanical Garden was a nice way to end the day as well.

Quality of Experience
Food
My husband loved the meat pie he ordered for lunch!
Guides, Drivers and Staff
Our guide was a perfect mix of info and a funny character!
Transport
Sydney Private Transfer Hotel to Airport
Sydney Private Transfer Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Melbourne Private Transfer Hotel to Airport
Melbourne Private Transfer Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams

Our trip planned with Ruth was perfect! Queen...
New Zealand | Jun 29 - Jul 3, 2025

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Karen T.
Richardson, TX | Reviewed on Jul 04, 2025
Our trip planned with Ruth was perfect! Queenstown was a beautiful city and the excursions that we went on were just right! The gondola and luge tickets were just right for the day we arrived. The Milford Sound day tour was amazing- it is a long day but so worth it!! It was a bright sunny day and our tour guide was informative and fun! The Walters Peak Farm and BBQ lunch was a great way to spend our last afternoon- leaving room for some last minute shopping in town and enjoying the beautiful... Read more

Our trip planned with Ruth was perfect! Queenstown was a beautiful city and the excursions that we went on were just right! The gondola and luge tickets were just right for the day we arrived. The Milford Sound day tour was amazing- it is a long day but so worth it!! It was a bright sunny day and our tour guide was informative and fun! The Walters Peak Farm and BBQ lunch was a great way to spend our last afternoon- leaving room for some last minute shopping in town and enjoying the beautiful weather!

Hotel Review
Millennium Hotel Queenstown
queesntown
Authenticity & Character
Location
It is up on a steep hill so easy to walk down to town (~10minutes), but a tougher walk home up the hill.
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Milford Sound Glass Roof Van/CruiseVan
Full Day Milford Sound Glass Roof Van/CruiseVan
Queenstown (NZ)

Breathtaking!

Quality of Experience
Our driver, Tommy! He was awesome! And we really lucked out with beautiful weather.
Food
Guides, Drivers and Staff
Transport
Van was perfect size- loved the small group verses a large bus group.
Walter Peak Farm and Gourmet Barbecue Lunch
Walter Peak Farm and Gourmet Barbecue Lunch
New Zealand

BBQ Lunch was great- so many options and loved some of the unique offerings. The farm setting is just quaint and beautiful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Queenstown Private Transfer Airport to Hotel
Queenstown Private Transfer Airport to Hotel
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Queenstown Private Transfer Hotel to Airport
Queenstown Private Transfer Hotel to Airport
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jul 07, 2025

Hi Karen
I am delighted that you enjoyed your time in New Zealand! It was fun working with you on this part of your journey! It was fun working with you!
Ruth

Shout out to KimKim!
Iceland | May 24 - Jun 4, 2025

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Kelly K.
Seattle, WA | Reviewed on Jul 04, 2025
The entire trip was amazing. The itinerary set up very well. All of the tours and guides were fantastic. The glacier walk was very interesting and the kayaking beautiful. We especially enjoyed the whale watching trip. The guide and Captain were both exceptional and made it very fun. We loved how close we were able to get to the whales We were lucky to enjoy good weather on all the tour days as well. One of our favorite spots was the Við Lónið Guesthouse, and the town of Seyðisfjörður. ... Read more

The entire trip was amazing. The itinerary set up very well. All of the tours and guides were fantastic. The glacier walk was very interesting and the kayaking beautiful. We especially enjoyed the whale watching trip. The guide and Captain were both exceptional and made it very fun. We loved how close we were able to get to the whales We were lucky to enjoy good weather on all the tour days as well. One of our favorite spots was the Við Lónið Guesthouse, and the town of Seyðisfjörður.

The only issue we encountered was the Torg GuestHouse. Once we got it, the room was so small that there was barely any space for our luggage or to walk around. There was also construction going on around the square so it just didn't have a good feel.

All the other hotels were great to nice and we enjoyed our stay at each - especially the ones that had pools to lounge in.

Hotel Reviews
Hótel Grímsborgir by Keahotels
Ásborgir

It is a very spread out property, rooms were large, hot tub available and the breakfast was fantastic.

Authenticity & Character
Beautiful setting and guest room buildings were spread out over the property.
Location
Centrally located to everything we were scheduled to see in the Golden Circle
Staff
Very proper and polite
Cleanliness & Comfort
Hótel Jökulsárlón - Glacier Lagoon Hotel
Hofn

Beautiful property!

Authenticity & Character
Beautiful property with a lovely patio with views and two hot tub pools that many guests, including ourselves enjoy.
Location
Staff
Very helpful
Cleanliness & Comfort
Hótel Húsafell
Húsafell, Borgarbyggð

Beautiful property! Enjoyed the hot tub pools. Restaurant was top notch. Great hiking around there if you have time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Við Lónið Guesthouse
Seyðisfjörður

It was a fun property!

Authenticity & Character
Old historic building converted into guestrooms.
Location
The views were amazing! Right in town - walk to everything.
Staff
No staff on property but the communication was great!
Cleanliness & Comfort
Very comfortable.
Hotel Holt—The Art Hotel
Reykjavík

Older property. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn

Hotel was nice. Rooms were smaller but had a good view.

Authenticity & Character
Just standard looking property
Location
Staff
Cleanliness & Comfort
Torg GuestHouse
Akureyri
Authenticity & Character
The room and bathroom were so small - barely fit our luggage and bathroom was hard to move around in
Location
Location was good but some construction going on and hard to access.
Staff
No staff on site - could not access the room upon arrival as we never received a code for the door.
Cleanliness & Comfort
Activity Reviews
Explore Djúpivogur
Explore Djúpivogur
East Fjords

4 star only because we had bad weather that day and couldnt see see anything.

Gullfoss Waterfall
Gullfoss Waterfall
Iceland

First waterfall we saw and it was spectacular.

Quality of Experience
Geysir Geothermal Area
Geysir Geothermal Area
Iceland
Quality of Experience
Glacier Walk & Kayaking Experience in Vatnajökull National Park
Glacier Walk & Kayaking Experience in Vatnajökull National Park
Iceland

Very interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Þingvellir National Park
Þingvellir National Park
Iceland
Quality of Experience
The tectonic plates and hiking around. Not difficult but beautiful and interesting.
Geothermal Bakery Experience
Geothermal Bakery Experience
Golden Circle
Quality of Experience
The bread you tasted at the end was fresh out of the "oven" and delicious!
Guides, Drivers and Staff
Laugarvatn Fontana Spa
Laugarvatn Fontana Spa
Golden Circle

First "spa" experience. Didn't spend a ton of time there becuase we still had some sights to see. It was lovely with beautiful views and very relaxing.

Quality of Experience
Explore Vík
Explore Vík
Iceland

Beautiful town with black sand beaches.

Seljalandsfoss & Gljúfrabúi Waterfalls
Seljalandsfoss & Gljúfrabúi Waterfalls
Iceland
Quality of Experience
Skogafoss Waterfall
Skogafoss Waterfall
Iceland
Quality of Experience
Reynisfjara Beach & Reynisdrangar Columns
Reynisfjara Beach & Reynisdrangar Columns
Iceland
Quality of Experience
Dyrhólaey Arch and Cliffs
Dyrhólaey Arch and Cliffs
Iceland
Quality of Experience
Jökulsárlón Glacier Lagoon and Diamond Beach
Jökulsárlón Glacier Lagoon and Diamond Beach
Iceland

Simplu stunning!

Quality of Experience
Explore Seyðisfjörður
Explore Seyðisfjörður
Iceland

beautiful little spot. one of our favorites.

Quality of Experience
Dettifoss, Selfoss, and Hafragilsfoss
Dettifoss, Selfoss, and Hafragilsfoss
Iceland

Every waterfall unique and beautiful

Quality of Experience
Goðafoss Waterfall
Goðafoss Waterfall
Iceland

Just when you think you have seen them all you come across Godafoss waterfall. Stunning.

Quality of Experience
Explore Reykjavík
Explore Reykjavík
Reykjavík
Quality of Experience
Whale Watching RIB Boat
Whale Watching RIB Boat
Iceland

Absolutly amazing experience with a supberb guide and caption.

Quality of Experience
Guides, Drivers and Staff
Transport
Forest Lagoon Pool Experience
Forest Lagoon Pool Experience
Iceland

Beautiful spa experience.

Quality of Experience
Sky Lagoon Experience - Saman
Sky Lagoon Experience - Saman
Reykjavík

Absolutely amazing way to end our trip. The best spa/pool experience!

Quality of Experience
Explore Akureyri
Explore Akureyri
Iceland

We preferred the remote places as opposed to a city in Iceland.

Quality of Experience
Grabrok Crater
Grabrok Crater
West Iceland

4 stars becuase we hit it on a very windy day and was difficult conditions. Good experience though.

Quality of Experience
Explore Reyðarfjörður
Explore Reyðarfjörður
Iceland
Quality of Experience
Grjotagja Cave
Grjotagja Cave
Lake Mývatn

Cool place expecially if you are a Game of Thrones fan. Don't need much time there.

Quality of Experience
Geological Wonders of Lake Myvatn
Geological Wonders of Lake Myvatn
Iceland
Quality of Experience
Hraunfossar
Hraunfossar
Iceland

Another beautiful unique waterfall.

Quality of Experience
Kolugljúfur Canyon
Kolugljúfur Canyon
Iceland
Quality of Experience
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Jul 07, 2025

Thank you for your wonderful words, Kelly! You were so much fun to work with and I’m glad your trip turned out so well. We really appreciate all feedback, both good and bad, so we can take it into account for future travelers. I also recently stayed at Við Lónið and I'm glad you enjoyed the fjord views as much as I did. What a charming village 😊 I will be so excited to work with you when you're ready for a return trip to this magical land!

A Trip of a Lifetime!
Japan | Jun 19 - Jun 29, 2025

Sherri
Sherri Z.
Ashburn, VA | Reviewed on Jul 04, 2025
We just returned from an amazing 10 days in Japan to celebrate our daughter's high school graduation. From our first contact with KimKim and Greg, our trip planner, the process was smooth and efficient. Greg asked great questions and listened to our wishes to plan our itinerary. His knowledge of Japan helped us immensely! He took care of so many things for us - airport pickups, Wifi devices delivered to our outstanding hotels, train tickets with “Fuji view” seats and reservations for... Read more

We just returned from an amazing 10 days in Japan to celebrate our daughter's high school graduation. From our first contact with KimKim and Greg, our trip planner, the process was smooth and efficient. Greg asked great questions and listened to our wishes to plan our itinerary. His knowledge of Japan helped us immensely! He took care of so many things for us - airport pickups, Wifi devices delivered to our outstanding hotels, train tickets with “Fuji view” seats and reservations for dinners and experiences. Some of our favorites were small group activities to make our own chopsticks, learn calligraphy from an expert, eat new foods with a local guide and participate in a tea ceremony in kimonos. His guidance was invaluable and his communication was thorough and timely. When we had an issue with tickets for an event, it was solved within 10 minutes of sending a WhatsApp message. We would definitely use KimKim and Greg if we are ever lucky enough to visit Japan again!

Local specialist: Greg Varga
Greg
Greg Varga
Local specialist in Tokyo, Japan | Replied on Jul 06, 2025
Thank you so much Sherri for the wonderful review. I’m so happy to hear you had such an amazing time in Japan and that Margaret’s graduation trip turned out to be so special. It was a real pleasure planning this journey with you, and I loved putting together all the little details to make it feel just right for your family. It’s great to know you enjoyed the experiences and activities — those hands-on moments really make a trip memorable. I’m especially glad we could help make everything... Read more

Thank you so much Sherri for the wonderful review. I’m so happy to hear you had such an amazing time in Japan and that Margaret’s graduation trip turned out to be so special. It was a real pleasure planning this journey with you, and I loved putting together all the little details to make it feel just right for your family.

It’s great to know you enjoyed the experiences and activities — those hands-on moments really make a trip memorable. I’m especially glad we could help make everything smooth along the way. If Japan ever calls you back, I’d be thrilled to help you plan another adventure. Thank you!

A life time Aftrican Safari-Kenya & Tanzania
Tanzania | Jun 11 - Jun 25, 2025

Marur Dev
Marur Dev D.
Newark, NJ | Reviewed on Jul 04, 2025
We had used Kim Kim lin 2024 for the tour of Brazil so we used KimKim again in June 2025 to experience the incredible diversity of African wildlife in their natural habitats in Kenya and Tanzania. The itinerary included visit to Amboseli National park with Majestic snow capped Mount kilamanjaro in the background and Maasai Mara reserve, Nakuru Reserve and Lake Naivasha in Kenya and world famous Serengeti National Park and Ngorongoro Caldera in Tanzania. To rest and recharge, we stayed at... Read more

We had used Kim Kim lin 2024 for the tour of Brazil so we used KimKim again in June 2025 to experience the incredible diversity of African wildlife in their natural habitats in Kenya and Tanzania. The itinerary included visit to Amboseli National park with Majestic snow capped Mount kilamanjaro in the background and Maasai Mara reserve, Nakuru Reserve and Lake Naivasha in Kenya and world famous Serengeti National Park and Ngorongoro Caldera in Tanzania. To rest and recharge, we stayed at beautiful lake Victoria in Tanzania. Jospeh worked very well with us to complete the itinerary to our satisfaction.

This is a truly an unforgettable trip of lifetime. June weather was perfect with cool breeze, and partly cloudy conditions helped us throughout our tour. Our Tanzanian guides Festo and Godbless and Kenyan guides George and Sano ( Stanley)
were so special that they made the entire trip an informative and fun. The places to see picked were unique and gave greater insight first hand to life of many beautiful animals in their natural habits to find food and survive in the wildlife . Kudos to KimKim for making the itinerary so that we could see lions, lionesses , and their cubs, cheetahs, leopard, elephants, Buffaloes , giraffes, Rhinos, Hoppos, gazelles, impalas, Zeebras, wothhogs . Despite the change in the rain patterns, we did see a part of Wildebeests migration in Serengeti . Hot Balloon ride over Masai Mara Reserve was awesome.

The sound smells, and the side of African bush will stay with us forever, along with amazing people with the warm and open hearts. Spending a night at the Maji Moto Maasai Cultural camp (Kenya), on traditional leafy beds under the stars in sleeping bags (provided), with the protection of warriors throughout the night is a once in a life time experience.

The range of emotions that we experienced in Safari has always been refreshing for me and to witness as well as share the emotions that are being exhibited by others in the safari vehicle is satisfying to me. Being out in nature for hours, watching raw African wildlife as it unfold in front of our eyes, unedited unscripted unplanned can never be replicated anywhere else. A place where mother nature plays for her role in every outcome.

Only blemish we experiennced in the tour was no hotwater in Serengeti Heritage Luxury Tented Camp. It was challenging to navigate two nights without running hot water or flushable toilets. KimKim should work with Heritage Camp to resolve these issues so that the future traverls will not have challening experiences.

Thank you KimKim for our making dream come through. We are using Kim Kim for our next tour of New Zealand.

Marur Dev,

Hotel Reviews
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.
Authenticity & Character
Location
Isolation and Tranquility
Staff
Very helpful
Cleanliness & Comfort
Kibo Safari Camp
Amboseli

It is simply stunning Logde nestled in wooded lot located near the entrance to Amboseli National Park with majstic snow capped mount Kilamnanjoro in the view. Tented accommdation is excellent and staff os fanstatic. Chief Chef was marvelous. Food varies (both vegeratian and non vegetarian) were amazing and were delicious

Authenticity & Character
Location
Conveniently located near the entrance to Amboseli National Park and ambiance, restuarant and bar settings have a lot of charm
Staff
Staff is very professional, polite, kind and attentive. Staff provided reserved dinining table for two days and remembered our group after the first meeting. Surprise birthday celebrations to one of our tour member was electric.
Cleanliness & Comfort
Speke Bay Lodge
Bariadi

The lodge is simply a beautiful with spacious living room and a bathroom and a loft on the 2nd floor. The staff were friendly and attentive. Phenominal service and food.

Authenticity & Character
All lodges are round shaped with a thached roof which gives an authenticity to the setting, like rusting appears inside the forest.
Location
The Speke Bay Lodge is situated at the bank of Lake victoria with a stunning view of the water and sunn setting. The location is amazing and view from the room is stunning.
Staff
Simply exceptional! Everyone similing all the time and ready to help. Chef cooked amazing vegeration food for our group. Hats off to manager Mr. Noel.
Cleanliness & Comfort
Exteremly clean and amzingly comfortable.
Ashnil Mara Camp
Maasai Mara

This camp is located inside Maasai Mara National Reserve. The lodge nestled inside a dense forest with a picturesque setting and wildlife proximity. The entire lodge site is fenced in and no danger of wild animals entering the property. The wood firepit in the lounge area provided a rustic experience under the cool night air. The close proximity to wildlife, we were able to see many wild animals in one and half days of stay there.

Authenticity & Character
Lodges were built with tent materials with masonry foundation walls that are coverec by tent material. Interior was spacious and authentically decorated. Even the bathroom coutertops and frame around the mirrorw were natural wood. Pavers for the walkways blend with the surrounding vegetation. Bar and firepit are located pefectly to enhance the romantic experience.
Location
The lodge is situated on the bank of Mara River with a majestic view of the flowing water from the lounge. Roaming hippos in the water and sun bathing crocs on the bank were visible from the lounge area which is a unique experience
Staff
Friendly, helpful and awesome
Cleanliness & Comfort
Tumbili Lodge
Olasiti, Arusha

A well designed lodge by passionate owners, with wife being a horticulturist and husband being a chef. The entire lodge is nesteled inside amzing gardens and a cool pool area. Each lodge has beautiful archituctural details with well decorated rooms.

Authenticity & Character
Tranquil and relaxing oasis.
Location
Tranquil and gated and coveniently located near Arusha and Ngorongoro Conservation area. .
Staff
All area helpfull and professional.
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

The camp as good as it was advertised to depict the true nature of Maasai tribes. The hotwater system to the comminity shower from a natural hotwater springs is simply authentic, hence the name Maji (water) Moto (hot), hot water in Swahili laungu. The lodge its self built with natural material such mud wall and thatched roof and an open porch in the front is authentic as it can be.

Authenticity & Character
A visit to hot springs, to widow village with local traditional life with bead making and manyatta homes, and to a comminuty school provided us a window to the authencity of the Maasai Culture and tradition. A trek on the mountain slope to a forest bush campsite, spending evening with Maasai warriors around the bonfires and sleeping on maasai built leaves bed with sleeping bags and blanket under the night stars and watchfull eyes of Maasai guard is truly an authetic experience. Enjoyed the songs, stories and blessings by the Warriors and elders around the campfire was an eyeopener. Locally brewed Maasai beer with alacia roots, honey and herbs was as good as it can be. .
Location
The camp is beautifully situated inside a 200 acre of forested Maasai land /mountains to experience the Maasai Culture in an authentic setting.
Staff
Friendly, humble and helpful.
Cleanliness & Comfort
Sarova Lion Hill Hotel
Nairobi

Fabulous hotel nestled inside the Nakuru National Park. A well designed place near the Lake Nakura. Ambiance in and around the property is fantastic. Friendly staff and wide range of food options. Room were clean . Although it was not an issue for us, it may be challening for some people to climb up the numerous steps to reach rooms from the dining area or reception. Directional signs could be placed at thes stragetic locations and could be well illuminated

Authenticity & Character
Location
Easy access to game drives and provided ample opportunity see Rhinos at close proximity. Drive around the Lake Nakuru provided glimses to numerous birds livnig in the lake.
Staff
Cleanliness & Comfort
Embalakai Authentic Ngorongoro Camp
Karatu

The tent strucctures of the Camp were set up nicely on the slope of a mountain valley with an imperssive view of the sun setting over the valley. Although I loved walking up and down hill from the reception/dining strucure to the our tent, it may be challening to others to walk up the hill. Since the staff was quick to move our luggage from the safari vehicles to and from the tents, we found it very helpful. The product quality was consistently outstanding and exceeded our expectations.

Authenticity & Character
The entire setting fits the geogrphy of Ngorongoro Conservation area with numerous girafes roaming the forest around the tents and we were able to hear the Hynea calls in the night.
Location
The view of the mountail valley with lush green coverage from the porch of each tent is amazing.
Staff
The staff was professional and very helpful. Many of the employees are from Maasai Tribes who have compteletly imperssed us with their professionalism and cutomer service. Many of them walk 30 kilometers to go back to their homes during the holid ays and return to workplace . They are highly dedicated , hardworking and impressive.
Cleanliness & Comfort
Serengeti Heritage Luxury Tented Camp

As I indicated in my intitial review of KImKim, one of the biggest disspointments of this place was the lack hot water shower and flushable toilets which did not work properly during our stay. Staff was not helpful in resolving the hot water issues and flusable toilets . One of the reasons for lack of hot water is a single solar powdered water tank supplying hot water to two tents. With occupants in one tent used the water first, the occupants in the second tent will have no hot water. In addition, cloudy days excesbrated the sitution as the solar panel was not able to heat the water to higher temperature. Also, there seems to an issue to pump system due to lack of vacuum breaker in the water supply lines. Water flow apepars to stop whenever vacuum is created in the water supply pipes. You will need a qualified plumber to resolve these issues.

Authenticity & Character
The location is truly authentic where we we would awakened by hyneas calls or roaring of lions in the early mornings as they pass by our tents. We felt completely safe as we were escorted by a Maasai warriors to and from the tent to the Lounge / dining hall in the night. The presence of Maasai warriors was unique experience to us.
Location
Location is magnificient with all tents built inside the Serengetti park with no fence. The camp is situated in a stunning parot of Serengti and tent settling allows Giraffes walking right next to the tents and monkeys play around the tents.
Staff
Staff was excellent and supportive (except for hot water issue)
Cleanliness & Comfort
See comments on hot water shower and flusable toilets.
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jul 04, 2025
Dear Marur Dev, Thank you so much for taking the time to share your detailed and heartfelt feedback on your June 2025 safari through Kenya and Tanzania. We are truly honored that you chose KimKim again after your Brazil trip, and thrilled to hear how unforgettable this experience was for you. Your vivid description — from the breathtaking views of Mount Kilimanjaro and the spectacular wildlife sightings in the Maasai Mara, Serengeti, and Ngorongoro, to the special night at Maji Moto Maasai... Read more

Dear Marur Dev,

Thank you so much for taking the time to share your detailed and heartfelt feedback on your June 2025 safari through Kenya and Tanzania. We are truly honored that you chose KimKim again after your Brazil trip, and thrilled to hear how unforgettable this experience was for you.

Your vivid description — from the breathtaking views of Mount Kilimanjaro and the spectacular wildlife sightings in the Maasai Mara, Serengeti, and Ngorongoro, to the special night at Maji Moto Maasai Cultural Camp — is exactly what we hope our travelers will carry with them. We are delighted that Festo, Godbless, George, and Stanley made such a positive impression and enriched your journey with their knowledge and warmth.

It is wonderful to know the weather, the carefully chosen locations, and the authentic wildlife encounters met and exceeded your expectations, including witnessing a portion of the wildebeest migration and enjoying the unforgettable balloon ride over the Mara.

We do, however, sincerely regret the inconvenience you faced with the hot water and toilet facilities at Serengeti Heritage Luxury Tented Camp. Your feedback is invaluable, and we will work closely with our partners at Heritage Camp to address these issues, ensuring future guests have a more comfortable experience.

Thank you again for trusting us to help make your dream safari a reality. We are excited to assist you with planning your next adventure to New Zealand, and we look forward to helping create more lifelong memories for you.

Warm regards,
Joseph

Robert & Staff are TOP NOTCH
Croatia | Jun 24 - Jul 3, 2025

A
Ardon S.
Chicago, IL | Reviewed on Jul 04, 2025

Robert did an excellent job of organizing this trip and was always very prompt with responses to questions and issues we raised. All the guides and drivers were very timely, came to our assistance very effectively, despite the crowds and our limited knowledge of travel practices and helpful with expected activities. The assistance was always friendly and knowledgeable. The facilities and associated activities we were always top notch, with appropriate support information.
Reservations were timely and modified as required.

Local specialist: Robert Pinčević

Alex and Nick planned a great trip.
Norway | Jun 27 - Jul 3, 2025

Emily
Emily P.
Dallas, TX | Reviewed on Jul 04, 2025
Alex and Nick planned a great trip. Communication was easy, timely, and useful. Only minor hiccups, but they were handled quickly. The next time I need travel booking help, I will use kimkim. Read more

Alex and Nick planned a great trip. Communication was easy, timely, and useful. Only minor hiccups, but they were handled quickly. The next time I need travel booking help, I will use kimkim.

Hotel Reviews
Scandic Grand Tromsø
Tromsø

Hotel offered exactly what we needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nordis Suites
Svolvær

Beautiful view of the harbor.

Authenticity & Character
Location
Be sure to have the taxi drop you off near the Nordis restaurant. We were dropped off at the wrong location, but it was only a short walk to the correct place. Building is close to everything in town.
Staff
We did not interact with staff except to call and get our apartment code. It would be helpful if they had What'sApp.
Cleanliness & Comfort
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Tromsø
Welcome to Tromsø
Tromsø

Tromsø is a wonderful small city. Beautiful views. Very easy to each airport bus to city center.

Quality of Experience
Midnight Sun Cruise
Midnight Sun Cruise
Tromsø

Beautiful views. The guide on the boat was really funny and knowledgeable about the local area. She was great.

Quality of Experience
Locals Guide to Svolvær
Locals Guide to Svolvær
Svolvær

Small town, but one of the most beautiful places I've ever seen.

Quality of Experience
Husky Puppy Training Visit
Husky Puppy Training Visit
Tromsø

So much fun. Really nice facility. Beautiful views on hike.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Arctic Cathedral Visit
Self-Guided Arctic Cathedral Visit
Tromsø

Such a beautiful church.

Quality of Experience
Explore Tromsø
Explore Tromsø
Norway

Nice, walkable city.

Quality of Experience
Private Lofoten Floating Sauna Experience
Private Lofoten Floating Sauna Experience
Svolvær

Really nice sauna. Try the polar plunge at least once.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked and did not use transport. It is a short walk from the main harbor area.
Trollfjord Cruise by Electric Boat
Trollfjord Cruise by Electric Boat
Svolvær

Incredibly beautiful even though it was raining and cold. Guides were very knowledgeable, friendly, and nice.

Quality of Experience
Local specialist: Alex Mottler

Stress free trip to Norway!
Norway | Jun 18 - Jun 27, 2025

Jennifer
Jennifer W.
Dallas, TX | Reviewed on Jul 03, 2025
Our trip to Norway was planned out in steps with Alex who asked us questions and planned a trip tailored to our likes.
The trip was stress free! It was all planned with some down time in between the bigger events.
The app was easy to use and we enjoyed our tour of Norway!
I would highly recommend using KimKim!
Read more

Our trip to Norway was planned out in steps with Alex who asked us questions and planned a trip tailored to our likes.
The trip was stress free! It was all planned with some down time in between the bigger events.
The app was easy to use and we enjoyed our tour of Norway!
I would highly recommend using KimKim!

Hotel Reviews
Scandic Byporten
Oslo

Great location and nice hotel.

Authenticity & Character
Charming
Location
Central to Oslo and by the train station
Staff
Asked twice to have our safe reset so we could use it. They didn’t get to it
Cleanliness & Comfort
Very clean
Dragsvik Fjordhotell
Balestrand

Stunning hotel, family run and very friendly. Don’t miss out on their amazing dinner! The views were amazing and the rooms were roomy and clean.

Authenticity & Character
Run by a local family with locally sourced food and decor
Location
Staff
Cleanliness & Comfort
Wangen Apartments by Fjord Resort
Aurland

Amazing location with an outstanding view of the fjord. Clean rooms and comfortable

Authenticity & Character
Location
Cleanliness & Comfort
Scandic Torget
Bergen

Nice hotel in the city right off of the pier. Small rooms but clean and comfortable.

Local specialist: Alex Mottler

A lovely 2-week vacation in The Netherlands
The Netherlands | Jun 12 - Jun 24, 2025

Nancy
Nancy A.
North Atlanta, GA | Reviewed on Jul 03, 2025
Had a lovely 2-week vacation in The Netherlands, primarily in Haarlem and The Hague. This was my second trip to the Netherlands and my husband's first. Every time I go, I fall more in love with the Dutch way of living! Our travel specialists, Nadine and Bas, were amazing and always helpful when we needed them. I would definitely recommend them whether you want a very organized, fully packed trip or a more laid back, open ended one. They really take good care of you! Read more

Had a lovely 2-week vacation in The Netherlands, primarily in Haarlem and The Hague. This was my second trip to the Netherlands and my husband's first. Every time I go, I fall more in love with the Dutch way of living! Our travel specialists, Nadine and Bas, were amazing and always helpful when we needed them. I would definitely recommend them whether you want a very organized, fully packed trip or a more laid back, open ended one. They really take good care of you!

Hotel Reviews
Boutiquehotel Staats
Haarlem

My favorite hotel in all of The Netherlands! Each room is unique and fanciful. The breakfast is delicious and the staff could not be more friendly and welcoming.

Authenticity & Character
Creative and unique
Location
Just 2 blocks from the train station and 3 blocks to the historic district
Staff
Kind and welcoming
Cleanliness & Comfort
Hotel des Arts
Amsterdam-Centrum

Building dates back to the 1700s. Charming and quaint, it is in a great location. About one block from the (spotless) metro. Convenient to seeing many sites in Amsterdam. Friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mai Amsterdam
Amsterdam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Beijers
Utrecht
Authenticity & Character
Beautiful! Each room is unique in it's own way.
Location
Staff
Cleanliness & Comfort
Due to the historic nature of the hotel, there is no AC. Probably not an issue for some, but just know this when you are making your plans.
Activity Reviews
Public Transport Pass Amsterdam
Public Transport Pass Amsterdam
The Netherlands

Can't live without this! Makes travel within the country so easy!

Haarlem - cycling to the beach
Haarlem - cycling to the beach
The Netherlands

The bike culture in the The Netherlands is the envy of the world and for a good reason!

Quality of Experience
Local specialist: Nadine Hikisch
Nadine
Nadine Hikisch
Local specialist in Huissen | Replied on Jul 07, 2025

Hi Nancy and James,
Thank you for taking the time to review your trip and for sending us valuable feedback. We are glad you enjoyed exploring Haarlem and The Hague. We welcome you back to the Netherlands anytime:))
With warm wishes,
Nadine & Bas

Our interactions with the team including Cath...
Ireland | Jun 17 - Jun 27, 2025

K
karen h.
Boston, MA | Reviewed on Jul 03, 2025
Our interactions with the team including Cathy and Stephen were most positive. Stephen provided wonderful support in the planning and he and Cathy were most helpful in trouble shooting when we had issues.
Our walking tours were exceptional in Dublin, Kinsale and on Achill Island. The tour guides were extremely open to questions and in engaging with us. We learned so much from them.
Read more

Our interactions with the team including Cathy and Stephen were most positive. Stephen provided wonderful support in the planning and he and Cathy were most helpful in trouble shooting when we had issues.
Our walking tours were exceptional in Dublin, Kinsale and on Achill Island. The tour guides were extremely open to questions and in engaging with us. We learned so much from them.

Hotel Reviews
Castle Hotel
Dublin

This hotel was more than adequate and in a great location. The breakfasts were amazing and the staff helpful

Authenticity & Character
Older hotel but well preserved
Location
Easy to walk around the city
Staff
Cleanliness & Comfort
The room was a little crowded and warm but we had a fan.
Granville Hotel

Lovely older hotel

Authenticity & Character
Nice older hotel. Large rooms and very comfortable
Location
Close to everything we planned to explore
Staff
One of the managers went out of his way to help
Cleanliness & Comfort
Very comfortable
The Montenotte
Cork

The hotel looks wonderful. When we arrived we were welcomed by staff. However the room was a disappointment. We could hear the band playing and I called the desk after 11 and they responded in a way that was not very helpful. Also the room was obviously a smoking room and had a strong cigarette smell. We were moved the second night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Designate smoking rooms, deal with the noise from the music late at night
Foley's Townhouse Killarney
Killarney

Great location, comfortable room and friendly staff

Authenticity & Character
Location
You can walk to restaurants and music. Great parking on premises
Staff
The people were helpful and friendly
Cleanliness & Comfort
Wyatt Hotel Westport
Westport

Great location in the center of town. Easy to walk to the Westport house

Authenticity & Character
Well run , comfortable rooms
Location
Staff
Front desk staff. Very short stay for ud
Cleanliness & Comfort
7 Cross Street Boutique Hotel
Galway

This was a bad experience. When we were shown the room I noticed ear plugs and when I asked about the noise issue the response was that it should be ok for a Wednesday night. The yelling on the street and the music was so loud and did not end until after2. The street cleaners started at 5:45 AM

Authenticity & Character
The rooms were so tiny and uncomfortable
Location
Do not book a room
Staff
Cleanliness & Comfort
Cleanliness fine- lacked comfort
Activity Review
The Colony Tour on Achill Island
The Colony Tour on Achill Island
Ireland

The Colony Tour on Achill Island was excellent. However, it was scheduled for two hours but ended up taking over three, which was longer than anticipated. Nonetheless, the experience on the island was great, and we appreciated the depth of the tour.

Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Jul 07, 2025

Hi Karen,

Thank you so much for your kind review, it truly means a lot! We loved supporting you throughout your trip to make sure you had the best possible experience.

I’m so happy to hear that you learned so much from our wonderful, trusted guides!

I’d be delighted to help you plan another adventure in the future whenever you're ready.

Warmest wishes,
Cathy

Amazing Trip
Peru | Jun 19 - Jun 29, 2025

Phillip
Phillip W.
Atlanta, GA | Reviewed on Jul 03, 2025
Luis was exceptional. He gave us his undivided attention every moment of every day we were with him. His knowledge of the history and culture of the Cusco/Sacred Valley region facilitated extremely education experiences, and his energy kept us active and ensured days full of adventure. Though we spent less time with them, our guides in Lima and the Altiplano were wonderful too. Read more

Luis was exceptional. He gave us his undivided attention every moment of every day we were with him. His knowledge of the history and culture of the Cusco/Sacred Valley region facilitated extremely education experiences, and his energy kept us active and ensured days full of adventure. Though we spent less time with them, our guides in Lima and the Altiplano were wonderful too.

Hotel Reviews
Terra Andina Mansion Colonial
Cusco

The breakfasts and staff were very good. Unfortunately, the accommodations left quite a lot to be desired. The room was very cramped, had no windows or other means of ventilation, and was way too warm at night. There was no room for unpacking luggage. The bathroom smelled of sewage. The hot water was unreliable. And, the soap and shampoo dispensers remained empty, despite our requests that they be refilled. The building has a beautiful interior, but we would opt for a Motel 6 over such an uncomfortable facility.

Authenticity & Character
Beautiful colonial interior
Location
Close to main square, market, and other attractions
Staff
Cleanliness & Comfort
Cramped. Sewage smell. Hot at night. No window or other means of ventilation.
Urubamba Ava Valle Sagrado Spot
Urubamba

Beautiful rustic hotel with great staff. Unreliable hot water and no bathroom ventilation.

Authenticity & Character
Pleasantly rustic
Location
Close to town and restaurants
Staff
Great staff
Cleanliness & Comfort
Very comfortable except for lack of hot water and bathroom ventilation
Sonesta Posadas del Inca Puno
Puno

Beautiful view, great staff, good restaurant, comfortable room. More modern than our other accommodations while in Peru.

Authenticity & Character
Location
Lakefront with mountain view
Staff
Very helpful
Cleanliness & Comfort
Tierra Viva Miraflores Larco
Lima

The accommodations were comfortable, and the locations was convenient. There was no electricity or hot water the first night.

Authenticity & Character
I'm not sure what's meant here by authenticity. This is a modern boutique hotel without a lot of character, but it was comfortable. The breakfast was good.
Location
Close to restaurants and a short drive to Barranco.
Staff
The staff were courteous.
Cleanliness & Comfort
The room was comfortable, but the lack of electricity the first night was a little inconvenient. The room was clean.
Tierra Viva Machu Picchu
Machu Picchu

Beautiful hotel in a great location. Close to all the in-town attractions. Very friendly staff.

Authenticity & Character
Modern but with a lot of character. Spacious room. Welcoming entrance atrium with an interesting glass door elevator.
Location
Close to everything in Aguas Calientes.
Staff
The staff were very helpful.
Cleanliness & Comfort
The accommodations were clean and comfortable.
Activity Review
Walking food tour at Barranco
Walking food tour at Barranco
Lima

Ceci was a great guide. The tour was very informative, and we got to try quite a lot of different foods. Most of the food was prepared in front of us with the chefs explaining the process as they went. Barranco is beautiful. A must-do tour.

Quality of Experience
Great guide, beautiful area, great food, and helpful demonstrations and explanations.
Food
All the food was great.
Guides, Drivers and Staff
Ceci told us about her and her families experiences and customs with particular foods and drinks. This helped us to understand the food within the greater context of the local culture. All the chefs and hosts were courteous and eager to provide detailed explanation.
Transport
It was a walking tour, which suited us and made for a more relaxing experience.
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Jul 04, 2025
Hi Phil! Thank you so much for your nice review. We’re really happy to hear that you had a wonderful trip overall and that each of your guides made the experience memorable for you and Melyssa. I also appreciate your honest feedback about the hotels. I’m glad you loved Sonesta Posadas in Puno and had a good experience with the staff at Ava Valle and Terra Andina. I’m sorry that the cleanliness and comfort at those two hotels didn’t fully meet your expectations. Wishing you all the best in... Read more

Hi Phil!

Thank you so much for your nice review. We’re really happy to hear that you had a wonderful trip overall and that each of your guides made the experience memorable for you and Melyssa.

I also appreciate your honest feedback about the hotels. I’m glad you loved Sonesta Posadas in Puno and had a good experience with the staff at Ava Valle and Terra Andina. I’m sorry that the cleanliness and comfort at those two hotels didn’t fully meet your expectations.

Wishing you all the best in your future travels. And if you ever plan to come back to Peru, I’d be very happy to help you again!

Best,
Jime

Fun in Greece
Greece | Jun 18 - Jun 29, 2025

M
Margaret M.
Newark, NJ | Reviewed on Jul 03, 2025
Athens- problems w Gatsby hotel but kimkim issues a partial refund which was great. Mythology tour of acropolis with Michael was stellar. Hotel in chania was so unique, great hospitality and delicious breakfast. Cretan cooking class was way too long and food not so tasty. Samaria gorge and guide was fantastic. Should have told us to bring flip flops for beach at the end because sand was very hot. Knossos and guide fantastic. Added wine tasting since not much else to do in Archanes. Loved... Read more

Athens- problems w Gatsby hotel but kimkim issues a partial refund which was great. Mythology tour of acropolis with Michael was stellar. Hotel in chania was so unique, great hospitality and delicious breakfast. Cretan cooking class was way too long and food not so tasty. Samaria gorge and guide was fantastic. Should have told us to bring flip flops for beach at the end because sand was very hot. Knossos and guide fantastic. Added wine tasting since not much else to do in Archanes. Loved hotel and the restaurant below in Naxos. Loved e-bike tour. Overall loved this trip.

Hotel Reviews
Manili Boutique Suites & Villas
Archanes

Nice rooms but the ones facing the street are loud.

Authenticity & Character
Pool nice but not enough seats
Location
Not much in town or nearby.
Staff
Cleanliness & Comfort
Domus Renier Boutique Hotel
Chania, Crete

Great view and amazing breakfast.

Authenticity & Character
Historical
Location
View
Staff
Cleanliness & Comfort
Avgoustos Suites
Naxos

Amazing room and deck with daybed and chairs. Hot tub was too hot for the weather.

Authenticity & Character
Location
Near beach and restaurant below was great
Staff
Got chairs on the beach. Prompt service.
Cleanliness & Comfort
Activity Reviews
Private Hike to Samaria Gorge
Private Hike to Samaria Gorge
Chania

Challenging but well worth it! One of our best days.

Quality of Experience
Guides, Drivers and Staff
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Loved it! Guide was fun and sang for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Cretan Cooking Experience
Traditional Cretan Cooking Experience
Chania

6 hours and not much cooking. Wine tasting was a few sips of wine and no details. Hosts were charming but food was bland. We had to sit through 45 min history lesson. I was a bit perplexed.

Local specialist: Siena Mueller

Best trip of our life! Sarah was thoughtful,...
Croatia | Jun 20 - Jun 26, 2025

Kate
Kate P.
Seattle, WA | Reviewed on Jul 03, 2025
Best trip of our life!
Sarah was thoughtful, responsive, and thorough. With only a few brief conversations, she totally nailed planning the perfect, customized trip for my husband and I. I’d you are headed to Croatia, you need to talk to Sarah!
Read more

Best trip of our life!
Sarah was thoughtful, responsive, and thorough. With only a few brief conversations, she totally nailed planning the perfect, customized trip for my husband and I. I’d you are headed to Croatia, you need to talk to Sarah!

Hotel Reviews
Villa Split Heritage Hotel
Split

The feel of a bnb at a hotel. Everything was clean, updated, and the staff went above and beyond. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Neptun Dubrovnik
Dubrovnik

If you are looking for an over the top resort, this is it.

Authenticity & Character
Big, resort style feel. Not friendly and warm like every other place we stayed in Croatia.
Location
3.5 mile walk into the old town and far from any local shops or restaurants.
Staff
Unfriendly and boarder line rude. Our key did not work multiple times and we continued to have it replaced. They dismissed our concerns and said it was because we put it next to our cell phone (we didn’t.) The ATM in their lobby stole €50 from us and they were unhelpful. They did not greet us or smile and seemed constantly annoyed if we had questions.
Cleanliness & Comfort
Very clean and full of anything you could possibly need. You can certainly find anything your heart desires at the breakfast, as well.
Heritage Hotel Dea
Hvar

Everything was just perfect about this place! The staff were kind, the breakfast was delicious, the amenities were beautiful, and it was so clean! We can’t wait to return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Korsal
Korčula

Excellent stay here while we were in our honeymoon. The staff was so kind, the location is an easy walk to the downtown, and the view was lovely. The amenities were clean and updated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Kayaking Excursion
Half Day Kayaking Excursion
Korčula

Boris was amazing!!

Korcula to Dubrovnik (via the Peljesac Peninsula & Ston for wine and oysters!)
Korcula to Dubrovnik (via the Peljesac Peninsula & Ston for wine and oysters!)
Korčula

Our driver, George, Dobo the oyster man, and the vineyard family were some of our favorite people on the trip. So kind, we learned so much, and enjoyed each experience. **I would not recommend this for anyone that gets car sick.

Local specialist: Sarah Cosic

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.