Kimkim Trip Reviews

4.8
Based on 16,139 ratings
Read 16,139 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Argentina was unexpectedly great.
Argentina | Apr 20 - May 5, 2025

Douglas
Douglas S.
Ashburn, VA | Reviewed on May 20, 2025

It was out first time in South America and we were not sure what to expect. It was great. Kimkim came up with a very good plan and the execution was flawless. Hotels were all excellent except one, guides were great, every pick up on time and communication through the Vamoos was good.
We thought Buenos Aires would be the high light, but Mendoza, Salta and Iguazu Falls were all better. Scenery was fantastic, wine was great and cheap, and the people were so friendly. Our one disappointment was the steak - sorry but Texas steak is better.

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on May 21, 2025

Hi Douglas,

I loved your photos!! :) I am glad to see that you had a great time in Argentina!

Thanks for your feedback, this really helps us to improve ourselves.

I hope to see you soon on a future trip, maybe to Patagonia? or Chile? Brazil? Peru? Just let me know, and I will be glad to help you organize it.

Warm Regards,
Mery

Amazing trip! We'll be back!
Indonesia | May 8 - May 17, 2025

McKenna
McKenna B.
Denver, CO | Reviewed on May 20, 2025
What an amazing trip!! Thank you for all of your help crafting such a memorable experience. The Klotok boat in Borneo was really special. We had an amazing crew and cook, the food was so good! Our guide, Deka was so knowledgeable and fun 😊 In Bali, the canoe and trekking day was definitely a highlight! It was great to learn more about the organization and learn more about environmental efforts happening in Bali. Our guide, Ojan (I think that was his name?) was so good!! He packed an... Read more

What an amazing trip!! Thank you for all of your help crafting such a memorable experience.

The Klotok boat in Borneo was really special. We had an amazing crew and cook, the food was so good! Our guide, Deka was so knowledgeable and fun 😊

In Bali, the canoe and trekking day was definitely a highlight! It was great to learn more about the organization and learn more about environmental efforts happening in Bali. Our guide, Ojan (I think that was his name?) was so good!! He packed an incredible, sustainable lunch that his auntie made us 😍 It was so fun to have a day where we got off the beaten path, we didn't see any other tourists during our adventure! So special.

The biking excursion was also really fun. Our guides took great care of us and it was really special to get to go back their home and learn more about the Bali culture after the ride. Loved the waterfall and canyon after the ride! A note: this biking was not good for beginner riders!

Our driver Made was also great!! He was very friendly and knew of great spots to show us along the way 😊

Hotel Reviews
Jakarta Airport Hotel
Jakarta

A simple, convenient option! Nothing special, but made our early morning journey doable! Also, I got the in room massage after my flight and it was reasonably priced and a great quality!

Authenticity & Character
Location
Right above the domestic terminal
Staff
Cleanliness & Comfort
Klotok Boat - Standard
Central Kalimantan

We had a great experience on the Klotok boat! We loved our entire crew and our guide was amazing. The food was delicious, exceeded expectations. We saw so many animals because we stayed on the boat! Definitely hot and buggy, but worth it for our incredible experience!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adiwana Suweta
Bali

This hotel was the definition of luxury. I loved our balcony to read in the afternoons between activities, the bathroom was luxurious, and the staff were incredibly accommodating. The free breakfast every morning was a great way to start the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kejora Suites Sanur
Sanur

This was a great hotel! We only stayed here one night, so a bit difficult to compare. But the restaurant attached was nice, it was a quick 5 minute walk to the beach, and our room was nice.

Authenticity & Character
Location
5 minute walk to the beach
Staff
Cleanliness & Comfort
Activity Reviews
Experience Borneo Cruise Day 1
Experience Borneo Cruise Day 1
Indonesia

So fun to go to the feeding stations! Deka, our guide, was amazing! He was so knowledgeable about the wildlife, the culture, and we really enjoyed getting to know him. Yuni was the best cook, every single meal was so delicious!! Our boat was clean and had everything we needed! It even had a flush toilet and a shower! The wildlife we got to see were truly amazing. 5 different kinds of primates and countless birds!! Deka was amazing in helping us identify the species for our species count 😊

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience Taman Beji Griya - Healing Experiences
Experience Taman Beji Griya - Healing Experiences
Indonesia

This was a really special cultural experience!! Our guide was great at the ceremony and the entire morning was amazing! I'm so grateful we got to experience this 💛

Quality of Experience
Guides, Drivers and Staff
Transport
Canoe & Trekking at Bratan Lake
Canoe & Trekking at Bratan Lake
Indonesia

Wow! This was a highlight for me. I loved the organization that we got to work with in this day. Our guide Ojan (I think?) was so sweet and knowledgeable about all of the plants. Loved that this truly felt off the beaten path, we hardly saw anyone else except for the people living in the village. Really great lunch we are in the forest, and a lovely canoe ride. The trek was really fun through the jungle.

Quality of Experience
Guides, Drivers and Staff
Transport
Cycling Tour through Tegallalang
Cycling Tour through Tegallalang
Ubud, Bali

This was another great experience for us. The guides were incredibly eager to help make our experience the best it could be. Note: the biking is not great for beginners, it helps to be comfortable on a bike! The lunch at the waterfall and canyon was beautiful! We loved getting to enjoy dessert in their home. That was really special to be able to learn about their culture and way of life. I also loved being able to make my own offering basket!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience Borneo Cruise Day 2
Experience Borneo Cruise Day 2
Indonesia

Same as first day

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience Borneo Cruise Day 3
Experience Borneo Cruise Day 3
Indonesia

See first day review

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yuqqa Macdalena

Highlights, Hiccups, and Magic in Morocco
Morocco | Apr 21 - Apr 30, 2025

J
Justin C.
Harrison, NJ | Reviewed on May 20, 2025
We had an amazing time in Morocco. The trip was full of highlights, but a few moments really stood out—exploring the old city in Fez (which we *loved*), watching the sunset in the Sahara, and soaking up all the local stories and history our guide shared along the way. The local knowledge really made the trip. It helped us appreciate what we were seeing on a much deeper level, and we learned a lot without ever feeling like we were in a classroom. One of the things we really appreciated... Read more

We had an amazing time in Morocco. The trip was full of highlights, but a few moments really stood out—exploring the old city in Fez (which we *loved*), watching the sunset in the Sahara, and soaking up all the local stories and history our guide shared along the way.

The local knowledge really made the trip. It helped us appreciate what we were seeing on a much deeper level, and we learned a lot without ever feeling like we were in a classroom.

One of the things we really appreciated was how flexible our guide was. We had an unexpected travel issue, and they were able to shift things around quickly so we could still fit in most of what we had planned. That kind of responsiveness made a big difference.

If we could do it again, we’d spend more time in Merzouga—it was absolutely stunning, and we wished we had an extra night there.

Overall, just a fantastic trip. Morocco is an incredible place, and we feel lucky to have experienced it the way we did.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on May 20, 2025
Hello Justine,
Thank you so much for your 5 Stars review.I’m absolutely thrilled to hear that you had such a fantastic time in Morocco! It’s wonderful to know that the trip was filled with memorable moments, and I’m especially glad that Fez, the Sahara sunset, and your guide’s stories stood out as highlights.
It’s great to hear how the guide’s local knowledge and flexibility enhanced your experience. We always aim to provide more than just sightseeing;a deeper connection to the culture and...
Read more

Hello Justine,
Thank you so much for your 5 Stars review.I’m absolutely thrilled to hear that you had such a fantastic time in Morocco! It’s wonderful to know that the trip was filled with memorable moments, and I’m especially glad that Fez, the Sahara sunset, and your guide’s stories stood out as highlights.
It’s great to hear how the guide’s local knowledge and flexibility enhanced your experience. We always aim to provide more than just sightseeing;a deeper connection to the culture and history truly brings Morocco to life, and I’m so glad that came through for you.
Your note about Merzouga is well taken;it's an extraordinary place, and we’ll definitely keep your feedback in mind for future trip planning. An extra night there sounds like a great idea!
Thank you again for traveling with us. It was a pleasure to be part of your journey, and we’d love to help you explore more of Morocco (or beyond!) whenever you're ready for your next adventure.
Warmest regards,
Majid

Excellent trip to Crete and Athens
Greece | May 11 - May 17, 2025

L
Laura C.
Denver, CO | Reviewed on May 20, 2025
We had an excellent trip to Crete and Athens. Working with KimKim was very easy, and everything went smoothly with transfers, tours, etc. Read more

We had an excellent trip to Crete and Athens. Working with KimKim was very easy, and everything went smoothly with transfers, tours, etc.

Hotel Reviews
Samaria Hotel
Chania Town

In general a nice hotel with excellent service. There was a mistake with our reservation (said one person instead of two) but they worked with us to sort it out. The rooms are small by US standards, normal by European standards. Breakfast was excellent. They also helped us arrange a rental car for a day -- super easy and convenient.

Authenticity & Character
Location
short walk to the main tourist part of Chania
Staff
super helpful and kind
Cleanliness & Comfort
Arcade Hotel Athens
Athens

This hotel is on a side street/alley, so feels quiet and secluded. One downside is that taxis cannot drive to the hotel entrance, so you will need to walk a short distance from the taxi to the hotel. The rooms are clean and comfortable. The decoration is a little spartan, so mine felt a bit like a dorm room, but it was cool, quiet, and dark (once I figured out how to turn off the display on the air conditioner). Breakfast was not as extensive as other hotels on this trip but was fine.

Location
short walk to the main sights of Athens. I liked that it was away from a busy street but others may not.
Staff
Cleanliness & Comfort
Room was immaculate, beds were comfortable, and the shower had good water pressure.
Activity Reviews
Day Trip to Apokoronas Villages
Day Trip to Apokoronas Villages
Chania

Enjoyable day, learned a lot about Cretan history.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Akrotiri Peninsula Visit & Boat Trip
Private Akrotiri Peninsula Visit & Boat Trip
Chania

This was an amazing day. Highly recommend. The boat ride (with snorkeling) and the trip to the monastery for wine and olive oil tastings were highlights.

Quality of Experience
Food
The wine and olive oil tasting at the monastery was fun. The dinner at the end of the day was ok, but the restaurant did not have great service (which our guide noticed, so I don't think he will take people there in the future). It did have a great view of Chania though.
Guides, Drivers and Staff
Roussos was a great guide
Transport
Ancient Athens Acropolis and Mythology Walk
Ancient Athens Acropolis and Mythology Walk
Athens

This was our least favorite of the tours we did. Our guide, Sophia, talked and moved VERY slowly, and so it felt like we spent most of the time sitting and listening to her, not seeing the sites. And I don't feel like I learned that much Athenian history from her.

Quality of Experience
Not sure if it was our guide or this tour in general, but I didn't learn or see as much as I had hoped.
Guides, Drivers and Staff
Local specialist: Gustavo Camperos

Amazing trip ! So my friend who was on the same trip - Steph...
Cambodia | May 4 - May 11, 2025

B
Beat M.
Switzerland | Reviewed on May 20, 2025

So my friend who was on the same trip - Stephen Woodward did an extensive review and we set the ratings up together. Basically it was a fantastic trip and i can only recommend it. If you want more details please look for his review

Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on May 20, 2025

Thank you, Beat.
Very happy to hear it was fantastic and it was a pleasure to meet you during the Siem Reap stay.

Overall a great experience once we got there....
Japan | Apr 4 - Apr 13, 2025

J
Joe R.
Seattle, WA | Reviewed on May 19, 2025
Overall a great experience once we got there. Some of it seemed too rushed. We should have selected a higher tier accommodation as the Tokyo and Osaka hotels were in less desirable areas, especially the Osaka Candeo Hotel, which was on a street strewn with garbage everywhere. The Tokyo hotel in Shinjuku was almost as bad. These were the only two areas in all of Japan that we visited where there was litter and garbage on the streets, but the Osaka one was by far the worst. It was disgusting. Read more

Overall a great experience once we got there. Some of it seemed too rushed. We should have selected a higher tier accommodation as the Tokyo and Osaka hotels were in less desirable areas, especially the Osaka Candeo Hotel, which was on a street strewn with garbage everywhere. The Tokyo hotel in Shinjuku was almost as bad. These were the only two areas in all of Japan that we visited where there was litter and garbage on the streets, but the Osaka one was by far the worst. It was disgusting.

Hotel Reviews
Cross Hotel Kyoto
Kyoto

The nicest hotel we stayed in in Japan. Very pleasant, but shocked to find there is no restaurant available after breakfast, not even a coffee shop, and no bar in the hotel. Its not a big deal as there are numerous restaurants and bars in the area, its just a little inconvenience when you're tired and want to just hang out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
Tokyo

Very small room, but super clean. The area was a mistake to choose as its somewhat sketchy.

Authenticity & Character
hard to get into the restaurant without a significant wait.
Location
its in a sketchy area with a lot of litter and dirty streets
Staff
We had the hotel forward our bags to a Yamato depot that the hotel staff assured us would be open on the Sunday we needed to pick them up It was closed and we had to leave on a cruise without our luggage. It cost $250 to have it forwarded to meet the ship almost a week later.
Cleanliness & Comfort
clean.
Candeo Hotels Osaka Namba
Osaka

dirty hotel, poor location

Authenticity & Character
seems like a fancy lobby but the hotel is dirty and unkempt. The "restaurant is actually a poorly run buffet cafeteria with terrible food and unhelpful staff. Our worst hotel experience in Japan.
Location
filthy streets and poor location.
Staff
Front desk staff OK, but severely overworked. This is a low end tourist hotel catering to the motorbus tour crowd.
Cleanliness & Comfort
filthy and uncomfortable. Tiny room with bed jammed against the wall. Tiny bathroom with the sink hanging over the toilet on one side and the small tub on the other. Barely room to sit down. Heat and A/C didnt work. Bathroom exhaust didnt work. The view out the window was of a concrete wall 1 meter away and exhaust stacks from the building next door. It was awful.
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on May 19, 2025
Hi Joe, Thank you so much for taking the time to share your feedback — I truly appreciate your honesty. 🙏 I’m really glad to hear that overall, you had a great experience once everything was underway. That means a lot to us! I’m sorry to hear that the pace felt rushed at times and that the locations of the hotels in Tokyo and Osaka didn’t meet your expectations. Your comments about the surrounding environment, especially near the Osaka Candeo Hotel, are very helpful — we take that... Read more

Hi Joe,

Thank you so much for taking the time to share your feedback — I truly appreciate your honesty. 🙏

I’m really glad to hear that overall, you had a great experience once everything was underway. That means a lot to us!

I’m sorry to hear that the pace felt rushed at times and that the locations of the hotels in Tokyo and Osaka didn’t meet your expectations. Your comments about the surrounding environment, especially near the Osaka Candeo Hotel, are very helpful — we take that seriously, and I’ll look into alternative options in better neighborhoods for future guests, or your next visit if you'd consider coming again.😊

Warm regards,
Shona

Fantastic trip with the help of Raquel and he...
Spain | Apr 28 - May 17, 2025

Kate
Kate F.
Chicago, IL | Reviewed on May 19, 2025
Fantastic trip with the help of Raquel and her colleagues. We had many moving parts with friends joining and leaving our trip at different points. Everyone came together seamlessly!😊
There was a wonderfully informative walking tour of Lisbon with Alix. The driver from Lisbon to Porto included wonderful sights like the town of Obidos, the surfing museum at Nazarre, and a lovely and tasty lunch spot.
Porto was great, starting with a Port tasting our first night. The Douro Valley tour with... Read more

Fantastic trip with the help of Raquel and her colleagues. We had many moving parts with friends joining and leaving our trip at different points. Everyone came together seamlessly!😊
There was a wonderfully informative walking tour of Lisbon with Alix. The driver from Lisbon to Porto included wonderful sights like the town of Obidos, the surfing museum at Nazarre, and a lovely and tasty lunch spot.

Porto was great, starting with a Port tasting our first night. The Douro Valley tour with Gustavo was amazing. We had a walking tour of vineyards and sights with Carlos who really made the area come alive. Gustavo made sure to learn what we like to eat and took us to just the right restaurant, and then on to a wonderful winery tour and tasting.

We had a wonderful tour of French Basque Country with Jaime, even getting to see the town in which he grew up. A walking tour with Geza in Madrid hit the highlights-there’s so much to see! And a guided tour of Toledo was incredible. Such an interesting city so near to Madrid nd so different. Plus our guide provided great shopping opportunities!

Rounding it all out was an amazing Flamenco show our last night. Our agent thought if so many experiences we would never have thought of ourselves. We have taken several other trips to Europe in the last few years. We often schedule excursions once we get there using various apps and websites. Kimkim’s variety and quality of experience far surpassed what we’ve put together ourselves.

Hotel Reviews
Portugal Boutique City Hotel
Lisbon

This is a lovely boutique hotel on the edge of the Baixa and the Old City. The staff is very helpful and friendly. They made me feel special, and tracked me down in the breakfast room when I was late for an excursion pickup (my fault). The breakfast was delicious and very fresh. At night the bar was a good place to have a glass of wine and chat with other guests. I would definitely stay here again!

Authenticity & Character
It is hidden away near a neighborhood and close to a Plaza. The street is quiet and there are neighborhood shops and small restaurants. Not a touristy location.
Location
Staff
Very friendly. Knew me by sight my second day. Found me when I was late for an excursion pickup.
Cleanliness & Comfort
7 Islas Hotel
Madrid

This is right off the Gran Via but it doesn’t feel that way. It has the look of an old property that has been tastefully updated with flare. Rooms are good-sized. Very clean. Wonderful breakfast and good bar serving drinks and lights fare in the evening. A relaxed and sophisticated atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Day Excursion to Douro Valley: Wine Tasting & Hiking Routes
Day Excursion to Douro Valley: Wine Tasting & Hiking Routes
Porto

Gustavo was a great driver and made sure to take good care of us. He asked what we wanted to see, foods we liked so he could get the right lunch reservation, and told us about the valley, the river, villages, and more. He worked well with our hiking guide as far as timing and drop off and pickup. When we took a little long in the hike, he easily adjusted so we got to lunch in time. Our hike with Carlos was astounding. Hiking down from the top of a hill through vineyards hundreds of years old is an incredible experience. There are beautiful old stone walls, slate supports for the vines, twists of plant material to secure the vines,. These are things we would have missed completely from a car. We walked by shelters for the workers to take their siestas-which they need working from dawn to dark. We were so glad we did this. The vineyard visit at the end of the day was great. It’s one of the few that still crushes some grapes by foot. It was fun to see the granite vats where that’s done. And the wine, of course, was incomparable. This was one of those perfect days from beginning to end. At the restaurant we even ran into a group celebrating a 65th birthday. They shared champagne with us and we sang Happy Birthday to the birthday girl.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on May 20, 2025

Hola Kate! Thank you so much for taking the time to share the feedback of your trip to Spain & Portugal. I am glad to know that you had a great time and that the trip exceeded your expectations😊 . It was a pleasure creating this experience for you and your group and hopefully, we get in touch again for future adventures. All the best, Raquel

I am just returning from a ten day trip to Cr...
Croatia | Apr 22 - Apr 28, 2025

P
Poppy K.
Boston, MA | Reviewed on May 19, 2025
I am just returning from a ten day trip to Croatia with nine amazing women and a top notch tour leader, Antonia.
Antonia listened to all our wishes for this journey and went over and above to make sure we each had something from our list on our trip. She provided us with private transfer to and from the airport . Our accommodations at the Boutique Hotels were all beautiful, the restaurants she had made reservations at were wonderful and included local dishes that were so yummy! We traveled...
Read more

I am just returning from a ten day trip to Croatia with nine amazing women and a top notch tour leader, Antonia.
Antonia listened to all our wishes for this journey and went over and above to make sure we each had something from our list on our trip. She provided us with private transfer to and from the airport . Our accommodations at the Boutique Hotels were all beautiful, the restaurants she had made reservations at were wonderful and included local dishes that were so yummy! We traveled in a spacious, comfortable, clean, air conditioned private vehicle that transported us down the coast from Zagreb to Dubrovnik. We had a private walking tour with another of Antonia's guides through the enchanting Plitvice Lakes National Park region with its' glassy emerald green lakes. From there we traveled to Split where we had a private walking tour, tasted local wines and took a ferry catamaran to the Croation island of Hvar where we toured the island with yet another wonderful guide who also shared with us his family-owned vineyard. We sipped on wine from his vineyard and delighted in his wonderful lavendar oils his family makes. The next day we traveled to Ston where we stopped and had lunch, then to Dubrovnik. Each stop we were given private tours that included history and stories of this beautiful country. Each of our guides were filled with wonderful stories and memories that and included history of their country that they shared with great pride. I wouldn't hesitate to recommend using Kimkim for any trip you may want to make and especially Antonia and her guides. They were professional and tuned in and committed to providing you with the best experience for your personal trip!

Activity Reviews
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia

spectacular! magical

Quality of Experience
great guides. engaging fun
Guides, Drivers and Staff
driver was awesome, guides were consistently wonderful. great stories very personable
Transport
Hvar Day Trip from Split
Hvar Day Trip from Split
Croatia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić Ljuština

I enjoyed exploring Amsterdam and Haarlem. Th...
The Netherlands | Apr 16 - Apr 20, 2025

Steven
Steven W.
Cambridge, MA | Reviewed on May 19, 2025
I enjoyed exploring Amsterdam and Haarlem. The art, tulips, the atmosphere and the people were all quite enjoyable. Read more

I enjoyed exploring Amsterdam and Haarlem. The art, tulips, the atmosphere and the people were all quite enjoyable.

Hotel Review
Hotel des Arts
Amsterdam-Centrum

Nice place . Helpful and friendly staff in a convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nadine Hikisch
Nadine
Nadine Hikisch
Local specialist in Huissen | Replied on May 20, 2025

Hi Steven and Kelly,
Thank you for sharing your wonderful experience here in the Netherlands. I’m glad you enjoyed exploring Amsterdam and Haarlem. We hope to see you again in the future.
With warm regards,
Nadine & Mieke

14 days of pure perfection in Italy!
Italy | May 1 - May 15, 2025

Jessica
Jessica M.
Denver, CO | Reviewed on May 19, 2025
I have nothing but great things to say about Arianna and Kim Kim. I am so happy I came across this company to help plan our 14 day trip to Italy. We started North and worked our way across the country to the South. From the first step to the last step Arianna was a dream to work with. She took into consideration every detail from budget, to our likes to dislikes, and making our time worth every second. The hotels were great location, clean, and friendly staff. Our excursions were perfect for... Read more

I have nothing but great things to say about Arianna and Kim Kim. I am so happy I came across this company to help plan our 14 day trip to Italy. We started North and worked our way across the country to the South. From the first step to the last step Arianna was a dream to work with. She took into consideration every detail from budget, to our likes to dislikes, and making our time worth every second. The hotels were great location, clean, and friendly staff. Our excursions were perfect for our needs. We aren't huge history fans but Arianna made sure we saw the most important ones and signed us up for tours that didn't take up to much of our time but informed us with the important details. She fit in the perfect time for down time for us to explore on our own. She had transportation set up perfectly weather it was a private transportation, a water taxi or high speed train we always knew exactly what time and where to meet and go. Arianna was great with giving us suggestions on things to do on our own during our free time and then places to eat as well. I also LOVED having the gently reminders everyday through the WhatsApp. They text you the night before with the plans of the next day along with the tickets if any are needed and the meeting points of the transportation or tours. The text line is great to have during the trip with any questions that may pop up during your trip, they always had someone to respond to my message. Like I have said from the beginning I have nothing but great things to say about this company and Arianna. I cant wait to work with them in the future on our next trip :)

Hotel Reviews
Maison Kalea
Sorrento

Staff wasn't the friendliest and the beds they only put two twins together but they didn't have a great bridging system to connect to two beds so they would easily split apart. Breakfast was good but kind of awkward as they sat there and watched you eat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
N4U Guest House
Florence

Great location! Staff was good but dont speak much English. The breakfast was good and room was very comfy and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naplesuite B&B
Naples

This hotel was great location, super friendly staff, and clean. Also loved the breakfast choices, you ordered the day before what food you wanted from the menu and they would deliver it to your room at the time you request.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca' Pozzo Inn
Venice

LOVED this hotel, great location, great breakfast, room was comfy and clean, and loved the set up of the hotel parts of it was outside just neat set up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bettoja Massimo d'Azeglio
Roma

Larger hotel but great location to train station but kinda far from the stores.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Naples Pizza Making Class
Naples Pizza Making Class
Naples

This was an okay class I didn't love it as we all had to make the same pizza you didn't get to customize the pizza.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

This was so informative and didn't realize we were the only ones in the group so it was nice that it was small and we got to ask all the questions. It was so nice to skip all the lines too!

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

Loved everything about this excursion. Make sure you bring cash or card to do the grottos

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour to Pompeii and Vesuvius from Sorrento
Full Day Tour to Pompeii and Vesuvius from Sorrento
Italy

This was a very cool experience to walk the active volcano Vesuvius but beware its not an easy hike at all.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Rome

This was a great experience but beware your mind will be mush at the end with all the information you are given.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

This is a very cool experience you must do! Lots of history given during this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Bologna City Center Food Tour
Bologna City Center Food Tour
Italy

Loved this food tour but the portions were huge so was very stuffed after and you feel bad leaving any food behind. It was a great tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Train Tickets Florence > Bologna and viceversa
Train Tickets Florence > Bologna and viceversa
Italy

Transportation was smooth and was able to do it on our just fine.

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Full Immersive Wine & Olive Oil Experience
Chianti Full Immersive Wine & Olive Oil Experience
Florence

Loved exploring all 3 wineries and learning about the olive oil process.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on May 20, 2025

Dear Jessica,
Thank you very much for taking the time to review your Italian trip.
We are glad to know you had an authentic, stress-free, and unforgettable Italian experience; this is exactly what we aim for! I’m especially happy to hear your appreciation for our support throughout the planning phase and during the trip, as well as for our guides and local partners, which we carefully select.
Until the next time!
Arianna & the Storywalking Team

Original travels made our Moroccan trip wonderful.
Morocco | May 2 - May 12, 2025

E
Emma P.
Portsmouth, NH | Reviewed on May 19, 2025
We loved working with Hamza, Said and everyone at Original Travels, which is based in Morocco. We were fortunate to be connected to them via KimKim. We learned so much about the history of Morocco from our wonderful driver Mustapha who beautifully navigated the country's driving craziness. We also really liked all the lovely accommodations that were selected for us. The team at Original Travels really listen to what we wanted and delivered 100%. Read more

We loved working with Hamza, Said and everyone at Original Travels, which is based in Morocco. We were fortunate to be connected to them via KimKim. We learned so much about the history of Morocco from our wonderful driver Mustapha who beautifully navigated the country's driving craziness. We also really liked all the lovely accommodations that were selected for us. The team at Original Travels really listen to what we wanted and delivered 100%.

Activity Review
Hammam Ino at Ksar El Kabbaba
Hammam Ino at Ksar El Kabbaba
Skoura

Ksar El Kabbaba is Luxury at the highest level at a price many can afford due to its location in the middle of nowhere between Marrakesh and Merzouga. Run, don't walk to stay here. The hamman is the best we have ever experienced. The cooking class under the 250-year-old olive tree is phenomenal. The pool is gorgeous. The staff is so nice.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on May 20, 2025
Hello Emma, Thank you so much for your beautiful words! It truly means the world to our team to hear how much you enjoyed your journey through Morocco with us. We’re so glad that Mustapha, our amazing driver and storyteller, made your travels smooth and memorable—and we completely agree, the roads can be an adventure of their own! It was such a pleasure designing this trip together and making sure it reflected exactly what you were looking for. We’re really happy you enjoyed the mix of... Read more

Hello Emma,

Thank you so much for your beautiful words! It truly means the world to our team to hear how much you enjoyed your journey through Morocco with us. We’re so glad that Mustapha, our amazing driver and storyteller, made your travels smooth and memorable—and we completely agree, the roads can be an adventure of their own!

It was such a pleasure designing this trip together and making sure it reflected exactly what you were looking for. We’re really happy you enjoyed the mix of accommodations, and yes, Ksar El Kabbaba always seems to steal the show! It’s one of those hidden gems we love recommending to our travelers.

Sending a big thank you from all of us here at Original Travels. We hope to welcome you back one day for more adventures!

Best regards,
Hamza

The itinerary made by Irenne was amazing, she...
Romania | May 9 - May 17, 2025

Abdelaziz
Abdelaziz A.
the United Arab Emirates | Reviewed on May 19, 2025
The itinerary made by Irenne was amazing, she understood what I wanted, and she made it for me. overall, I am very happy to work with her. Read more

The itinerary made by Irenne was amazing, she understood what I wanted, and she made it for me. overall, I am very happy to work with her.

Activity Review
 Turda salt mine and Cluj
Turda salt mine and Cluj
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irenne Mischie
Irenne
Irenne Mischie
Local specialist in Bucharest | Replied on May 20, 2025

Dear Abdelaziz,

Thank you so much for your kind words! I'm really glad we were able to tailor the itinerary to your preferences. It was a pleasure working with you, and if you ever plan to visit Romania again, I’d be more than happy to assist.

Greetings from Romania!

Great London Trip with Routescape and Kimkim!
England | May 8 - May 18, 2025

T
Tom W.
Ashburn, VA | Reviewed on May 19, 2025
Good news: Every guide, without exception was great- knowledgeable, friendly giving plenty of info, but not overdoing it. Kudos to all! The Athenaeum was superb. In retrospect, it would have worked out fine to stay there for the whole trip. The staff, especially the two concierges were great, and went out of their way to help us. I can't say the same for the Hoxton. Reception, which included the dining area, was very noisy. The room was small (not a "Roomy Room" as described an pictured... Read more

Good news: Every guide, without exception was great- knowledgeable, friendly giving plenty of info, but not overdoing it. Kudos to all!

The Athenaeum was superb. In retrospect, it would have worked out fine to stay there for the whole trip. The staff, especially the two concierges were great, and went out of their way to help us. I can't say the same for the Hoxton. Reception, which included the dining area, was very noisy. The room was small (not a "Roomy Room" as described an pictured in the photograph), no washcloths, no luggage stand. An electrical switch, which we brought to their attention, went unrepaired for the entire visit. On the last full day, the room was unattended, and we had to order towels. The reception staff was friendly and helpful, as were the wait staff in the restaurant.

One glitch - our name wasn't on the two Rabbie trios., but Nic's was. Took a bit to get that sorted out on the first trip, so we were prepared on the second one.

Time was a a scheduling problem on two occasions - we just couldn't fit in the Music Museum. We wish we had more time and energy when we went to Greenwich. Having Cutty Sark tour between the Maritime Museum and the Observatory didn't work, because of the walking back and forth. Perhaps the Maritime Museum and Observatory should have been back to bac, since they are close to each other.

Restaurants - we had incredible (but expensive) meals at Scotts, J. Sheekey, and the Seabird on the 14th floor at the Hoxton. Masons Arms was good. To ur regret, we were unable to go to the Swan, Lore of the Land, and Duck & Waffle - perhaps next trip.

All in all, Routescape/ KimKim was a great company to work with, and Alex and Nic did fantastic work. We would recommend you to any one. Great trip, and well planned!

Local specialist: Alex Rawson
Alex
Alex Rawson
Local specialist in Wales | Replied on May 20, 2025

Dear Tom,

Thank you so much for your thoughtful and detailed feedback.

We’re delighted to hear that you had such a positive experience with our guides and that The Athenaeum stood out so strongly during your stay.

We also appreciate your candid comments about the Hoxton and the Rabbie’s tours as this helps us continue refining every aspect of our trips. It’s great to know you enjoyed working with Alex and Nic, and we’re thrilled the overall journey was a memorable one.

We’d love to welcome you back anytime!

Amandine and the KimKim team created an incre...
France | May 9 - May 18, 2025

Kenneth
Kenneth B.
Chicago, IL | Reviewed on May 19, 2025
Amandine and the KimKim team created an incredible 10-day finish to our French trip this Spring. They led us from our starting point in Strasbourg to Lyon, Aix-en-Provence, Carcassone, Toulouse and wonderful places in between. Amandine keyed in to our traveling style and personal interests to craft a wonderful journey filled with history, art and food. Our connections and transfers were seamless, and the hotels were well matched to our active travel style. All of our hotels were located in... Read more

Amandine and the KimKim team created an incredible 10-day finish to our French trip this Spring. They led us from our starting point in Strasbourg to Lyon, Aix-en-Provence, Carcassone, Toulouse and wonderful places in between. Amandine keyed in to our traveling style and personal interests to craft a wonderful journey filled with history, art and food. Our connections and transfers were seamless, and the hotels were well matched to our active travel style. All of our hotels were located in center-city locations, walkable to everything.

We are especially grateful for Amandine's careful time management. Our trip was packed full of both private and small-group tours. Her scheduling of trains, and car transfers was spot on, allowing us to maximize our time enjoying France, and minimize time spent arranging and waiting for rides. All of her drivers texted us in advance, creating easy pick-ups at train stations and hotels.

Hats off to Amandine and her team. They took the stress out of our travel, leaving only good memories for us to savor. We'll be back!

Ken and Nancy Behles

Local specialist: Amandine Dumas

Fantastic trip thanks for wonderful planning and our INCREDIBLE guide!
Lithuania | May 2 - May 9, 2025

J
Julianna B.
Ashburn, VA | Reviewed on May 19, 2025
Our trip was fantastic thanks to the expert planning of kimkim's local specialist - Valdis, and our INCREDIBLE guide, Tomas. From a planning perspective, working with Valdis made organizing and planning our trip simple and easy, especially since he took care of almost all the details and was sure to incorporate our group needs/preferences into the itinerary planning. He also was responsive to changes in our itinerary when we decided to extend a day because we were enjoying our trip so much!... Read more

Our trip was fantastic thanks to the expert planning of kimkim's local specialist - Valdis, and our INCREDIBLE guide, Tomas. From a planning perspective, working with Valdis made organizing and planning our trip simple and easy, especially since he took care of almost all the details and was sure to incorporate our group needs/preferences into the itinerary planning. He also was responsive to changes in our itinerary when we decided to extend a day because we were enjoying our trip so much! Valdis was excellent at building a trip that was easy to take, easy to enjoy, and easy to relax on!

Most importantly though, Valdis chose an excellent guide to show us around Lithuania. Our guide Tomas went above and beyond to ensure our trip was a 10/10 experience. From a professional perspective, Tomas was an extremely thorough and effective guide. He was able to teach us so much about Lithuania and all that we were seeing and he showcased his extensive knowledge by being flexible with our interests and itinerary. Tomas also went above and beyond to acclimate us to every area we went to, having not only knowledge of the history and legacy, but also of great places to eat and locals only tips for seeing the best parts of the cities we visited. On a personal level, we really enjoyed spending time with Tomas on our trip! He was friendly, kind and a joy to have with us. His company on our trip was a highlight for the group! We could not have imagined a more perfect guide for us.

Hotel Reviews
Neringa Hotel
Vilnius

Great hotel! Modern, sleek and comfortable! A highlight was the breakfast and the rooftop terrace. Perfect location for anyone visiting Vilnius.

Authenticity & Character
Sleek, modern, comfortable hotel with great rooftop bar.
Location
Perfect walking distance to Old Town and main government sites.
Staff
Staff was friendly, professional and helpful!
Cleanliness & Comfort
Park Hotel Siauliai
Siauliai

Really enjoyed our stay at this hotel! In a quiet part of town just off of the city park -- making it a relaxing place to stay! We loved the breakfast and the hotel amenities, including the sauna! Rooms were comfortable, clean and spacious. A really relaxing hotel with great service and comfort. Of note is that there is no elevator and there are many stairs -- it was no problem for our group, but could be for others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Daugirdas Old City
Kaunas

Nice hotel with comfortable rooms! The rooms are a bit outdated but very spacious and comfortable. Great location once construction in the main square is finished.

Authenticity & Character
Location
There is construction in the main square that made it not as desirable, but when it is complete this hotel will be in the perfect location!
Staff
Cleanliness & Comfort
National Hotel
Klaipeda

Great hotel! Comfortable rooms and friendly staff. Love the made to order breakfast and full buffet that is included. Location is also great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Curonian Spit tour
The Curonian Spit tour
Neringa

By far one of our favorite days of the trip! Would not skip this excursion and would even go back to stay on the spit for longer. We really enjoyed exploring the diverse landscape, learning about the traditions of the spit, and enjoying the nature.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valdis Čeičs

Bergen and nearby fjords
Norway | May 3 - May 12, 2025

B
Bryan W.
San Jose, CA | Reviewed on May 19, 2025
We had an excellent time in Norway, touring the fjords around Bergen for about a week in early May 2025. We had asked for nicer, smaller hotels, small village culture, outdoor activities, and no driving. Mar and Fenne really delivered a well-organized, interesting itinerary! We stayed in Bergen, Flam, Solvorn, Balestrand, and back to Bergen. Highlights: a great walking tour in Bergen led by Sol. The funicular, the fish market, and the harbor in Bergen. The train to Flam. The RIB boat tour... Read more

We had an excellent time in Norway, touring the fjords around Bergen for about a week in early May 2025. We had asked for nicer, smaller hotels, small village culture, outdoor activities, and no driving. Mar and Fenne really delivered a well-organized, interesting itinerary! We stayed in Bergen, Flam, Solvorn, Balestrand, and back to Bergen. Highlights: a great walking tour in Bergen led by Sol. The funicular, the fish market, and the harbor in Bergen. The train to Flam. The RIB boat tour with Robbie at FjordSafari, the Waterfall Hike, and the Floating Sauna in Flam. Followed by a casual smash burger at the Garden Café at the Hostel. The bus and ferry to Sogndal and Solvorn. Dinner at the Walaker. The ferry to the Stave Church in Ornes. In Balestrand, the open-boat fjord tour and e-bike glacier ride with Captain Tor, and the Cider tasting/lunch were outstanding. Just walking and hiking in the area can be nice. And the long, beautiful ferry back to Bergen. The Opus VI in Bergen and the Walaker in Solvorn are particularly excellent hotels. We can also highly recommend the Italian restaurant Villani, on Skostredet in Bergen (near the Opus VI). All in all, KimKim set up a great trip for us.

Hotel Reviews
Opus XVI
Bergen

The Opus VI hotel was beyond compare. Great rooms, service, breakfast and bar/lobby. Maybe the best in Bergen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåmsbrygga Hotel
Flåm

Average at best. Poor service at the desk. Nice location.

Walaker Hotel
Solvorn

Solvorn and the Walaker are a must-see. Dinner was excellent. Hotel Service was outstanding. We had a chance to meet the current owner Walaker.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Cultural Walk with a Local
Cultural Walk with a Local
Bergen

Sol led us on a very nice walking tour of Bergen. Highly recommended tour and guide.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mar Quiñones

Wonderful time in Turkey .
Turkey | May 5 - May 11, 2025

D
David K.
Springfield, MA | Reviewed on May 19, 2025
We had a wonderful time in Turkey and Berat and team made it seemless and easy. Working with Berat to plan the trip was easy as she gave great suggestions, had timely responses, and was there to help when needed. The focus of our trip was Istanbul and Cappadocia and the tour guides we had in both locations were stellar. Informative, bringing historical perspective to life, not overwhelming us with too much information, and helpful in recommending local places to visit, we really enjoyed our... Read more

We had a wonderful time in Turkey and Berat and team made it seemless and easy. Working with Berat to plan the trip was easy as she gave great suggestions, had timely responses, and was there to help when needed. The focus of our trip was Istanbul and Cappadocia and the tour guides we had in both locations were stellar. Informative, bringing historical perspective to life, not overwhelming us with too much information, and helpful in recommending local places to visit, we really enjoyed our time with the guides. In Istanbul the highlights were the various mosques with historical context from Andrew and in Cappadocia the balloon ride was special as was the cooking class and walking tours through the various rock formations. Highly recommend this trip to others!

Hotel Reviews
Amira Hotel
Istanbul

Great location with very responsive staff. Breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Millstone Cave Suites

Loved this location and the embiance! Another great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul

A must do and Andrew was a fantastic guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
Public Boat Tour on the Bosphorus
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Urban Hiking Tour: Strolling around Old City Walls, Fener + Balat
Urban Hiking Tour: Strolling around Old City Walls, Fener + Balat
İstanbul

Really liked exploring this neighborhood. A more hip and modern side of Istanbul.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Tour at Sunrise
Hot Air Balloon Tour at Sunrise
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City
Kaymaklı Underground City
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class in Cappadocia
Cooking Class in Cappadocia
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 20, 2025

Dear David,
Many thanks for your review, we appreciate it! So glad to hear you had a great time in Turkey with us. We look forward to hosting you in the future for a second round!
Best,
Berat

Exceptional trip to Portugal
Portugal | May 12 - May 18, 2025

H
Holly B.
Ashburn, VA | Reviewed on May 19, 2025
Diana helped us develop a perfect itinerary. Our drivers, Samir Costa, Ricardo, and Ivo were professional and gave us so much information about the area. Bernardo gave an excellent walking tour in Porto. Margarida was a wonderful food tour guide in Lisbon. Highly recommend! Read more

Diana helped us develop a perfect itinerary. Our drivers, Samir Costa, Ricardo, and Ivo were professional and gave us so much information about the area. Bernardo gave an excellent walking tour in Porto. Margarida was a wonderful food tour guide in Lisbon. Highly recommend!

Hotel Review
Hotel Cascais Miragem
Cascais

Beautiful setting. Prime location. Five stars all around!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Bernardo was excellent!

Quality of Experience
Guides, Drivers and Staff
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Samir Costa was an excellent tour guide. He went above and beyond to meet our needs.

Quality of Experience
Guides, Drivers and Staff
Le
Transport
Flavors of Lisbon in a Premium &  Gastronomic Private Walking Tour
Flavors of Lisbon in a Premium & Gastronomic Private Walking Tour
Lisbon

Margarida made this tour so fun and interesting!

Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Ricardo was such an excellent driver and tour guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on May 19, 2025

Hello Holly,
I'm so happy to hear you had an amazing time in Portugal - especially with our drivers and guides, they truly delivered!
If you decide to come back, we’ll be here for your next adventure - there's still so much more of Portugal waiting to be explored!
Thank you again for the trust!
Your friend in Portugal - Diana

A week in Morocco
Morocco | May 9 - May 16, 2025

L
Lauren P.
| Reviewed on May 19, 2025
Hassan was not our local guide. We had a local guide in Marrakesh, Hamid, who was very knowledgeable. He did not feel well so we chose to cut our time with him a little short. Then Moha picked us up at the hotel and took care of us from there and he was fantastic! 5 stars for our time with him. Although our Riad in Fes was amazing, next time I would choose one that is closer to the Medina center and one that serves alcohol. Finally, when we were planning the trip, I would have loved for... Read more

Hassan was not our local guide. We had a local guide in Marrakesh, Hamid, who was very knowledgeable. He did not feel well so we chose to cut our time with him a little short. Then Moha picked us up at the hotel and took care of us from there and he was fantastic! 5 stars for our time with him. Although our Riad in Fes was amazing, next time I would choose one that is closer to the Medina center and one that serves alcohol. Finally, when we were planning the trip, I would have loved for you to suggest that we drive from Fez to Casablanca on the last day and fly to Madrid from there. There are no direct flights from Fez to Madrid so we had to leave our hotel at 4:50 am in order to catch our 7:25 am flight (which was delayed 5 hours). It connected through Casablanca. So if we would have driven to Casablanca in the morning, we could have gone to the mosque and then caught a nonstop afternoon flight to Madrid.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

Beautiful, location was fantastic and provided all necessary amenities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Xaluca SPA Aguelmame Sidi Ali
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Beautiful camp and beautiful experience getting to the camp. Food and accommodations were very good, but not exceptional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Lys - Luxury Riad & Spa
Fes

Absolutely gorgeous hotel but location could have been better and they had a very small restaurant that did not seem popular and did not have a bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Dades Paradise
Boumalne dades
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on May 19, 2025
Hi Lauren, Thank you for sharing your thoughts about your recent trip to Morocco. We're delighted to hear that both Hamid and Moha meet your expectations. We're sorry Hamid wasn't feeling well, but we're thrilled Moha was able to provide 5-Star Service
Regarding your Riad in Fez, Riad Lys is nestled within the ancient medina walls, offering an authentic experience within walking distance to the old city main attractions. We understand your preference for a Riad that serves alcohol; however,...
Read more

Hi Lauren,

Thank you for sharing your thoughts about your recent trip to Morocco. We're delighted to hear that both Hamid and Moha meet your expectations. We're sorry Hamid wasn't feeling well, but we're thrilled Moha was able to provide 5-Star Service
Regarding your Riad in Fez, Riad Lys is nestled within the ancient medina walls, offering an authentic experience within walking distance to the old city main attractions. We understand your preference for a Riad that serves alcohol; however, it's worth noting that not all Riads in Morocco serve alcohol due to local customs & regulations. This is why Moha arranged a visit to a liquor store during your stay.
Concerning your departure from Morocco, we apologize for the inconvenience caused by the flight delay in Casablanca. Although we ensured you arrived at the airport in Fez with ample time to spare, flight delays are unfortunately beyond our control.
We appreciate you choosing Under Moroccan Sun LLC and Kimkim to curate your Moroccan adventure. We hope to welcome you back soon.

Best wishes,
Hassan

We were glad we switched the private cusco to...
Peru | May 10 - May 18, 2025

Mariah
Mariah M.
San Jose, CA | Reviewed on May 19, 2025

We were glad we switched the private cusco tour to the first day...

Otherwise trip was great and a good blend of personal and tour time!!

Many thanks for being flexible and working around schedule changes.

Thanks! Mariah

Local specialist: Jessica Danker

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.