Kimkim Trip Reviews

Best experience with Marisa and the other Kim Kim colleagues!

The trip organised with Yuqqa turned out to be very well aligned with our family’s interests along with some key highlights from Bali and the Komodo islands. A few key highlights for us were the silvermaking class, the cooking class in a traditional Balinese home and our three days in the Komodo islands.
I really liked our interactions with Yuqqa prior to the trip, answering all the questions I had (high-level, but also fine details). The few calls we’ve had prior to the trip were also very helpful in preparing. I’m very grateful for this support!
We had the chance to be accompanied by Suparta, our driver for our time in Bali, who was very safe, always kind and a very authentic source of knowledge on the local culture. We had a great time with him!
Our guide Ray for the Komodo islands boat tour was also fantastic! Such great energy, open mind and great with our daughter to introduce her to snorkeling and to get her comfortable in these adventures.
Overall, I certainly highly recommend working with this team for a future trip to Bali and the Komodo islands.
FIVE STARS!

Hotel Reviews

Private cruise trip in Komodo National Park

Labuan Bajo, Indonesia

The crew on the Giona boat was awesome. Having this boat in private format for our family was really great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bayview Gardens Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The AC was insufficient, making the sleep difficult.

Puri Santrian

Denpasar

Authenticity & Character

Big resort but that is precisely what we wanted for that part of the trip.

Location

Staff

Cleanliness & Comfort

Arkamara Dijiwa Ubud

Bali

Authenticity & Character

Location

Loved the nature in this hotel!

Staff

Cleanliness & Comfort

Activity Reviews

Experience Sunset Local Boat Tour and BBQ

Indonesia

Silver class in Ubud

Ubud, Bali

This was our daughter’s trip highlight!

Experience Balinese Cooking Class

Indonesia

Experience Balinese day in Sidemen

Indonesia

My daughter joined my wife and I on our Costa Rica trip. Our trip planners, Holden and Serendipity Adventures tailored our visit to accommodate our special needs and schedule. We landed in San Jose and stayed at a hotel within a mile of the airport. Next day, Alex picked us up at the hotel for our trip to the Arenal Volcano area. Alex was much more than a van driver. He is an encyclopedia for Costa Rica! He gave us interesting facts about each small town we traveled through, pointed out interesting flora and fauna, and took us to his favorite Soda for an excellent Cost Rican lunch.
Our hotel, the Arenal Springs Resort, is a full service resort with multiple restaurants, swimming pools and excellent service. Our favorite restaurant was the swim-up in the hot springs swimming pool! The only negative for the hotel was its size. Our rooms were far from the central area and, since we had trouble walking, we needed to call for a ride every time we needed to do something. The rides arrived quickly, but were a little inconvenient.
From our hotel, Serendipity took us to a jungle walk, a river rafting trip (no rapids), and a coffee/chocolate tour. Lots of great photos and we are now experts on coffee and chocolate!
After 4 nights in Arenal, we journeyed to Monteverde, and the Cloud Forest Lodge, Our trip began with a short trip through the jungle to Lake Arenal, where we and our luggage boarded a boat for a sail across the lake to a landing about 45 minutes away. Our van was then loaded up and we learned about some of Costa Rica's very poor roads! 3 1/2 hours of pot holes, with a few newly paved sections to give us some hope! Next time we visit we hope that paving will be completed!
We only had 2 nights scheduled for the Cloud Forest Lodge, which was unfortunate. We could have stayed there much longer! The hotel is an eco-friendly facility with no TV, no pools, and no noise! Yes, you can hear birds singing and some animal calls from the jungle, and occasional thunder, but nothing else. We had never experience such an atmosphere and I thought I might get bored, but it was a wonderful experience. Thanks to Holden and Serendipity for finding this unique destination. Next time, we will spend a week at that lodge.
More kudos: My wife is gluten intolerant and when we had lunch that afternoon on the balcony overlooking the jungle, we informed the waiter of that. Her lunch was excellent and gluten free. When we went to dinners, lunches, and breakfasts thereafter, all the wait staff knew of her gluten intolerance and were careful to serve her only gluten-free dishes. Even the amuse bouche was separately prepared for her at the dinners. We have eaten at many Michelin-stared restaurants without that level of attention.
Our best tour of the week began the next day, a bird watching adventure in the cloud forest. Our guide, Andres (Andy), was an internationally recognized naturalist who is an incredible source of knowledge of birds, animals, trees, etc!

From start to finish planning my trip to Amsterdam was seamless with the support of Mieke. She crafted a custom itinerary that balanced the interests and needs of my 14yo son and 82yo mom. Most helpful was her availability and responsiveness while we were abroad. It’s such a comfort having someone in country to reach out to with questions or, for example, to modify an activity mid-trip when we realized my mom needed less walking. This is my third time using Kim Kim and I highly recommend!

Hotel Review

Dikker & Thijs Hotel

Amsterdam

Excellent location, friendly and accommodating staff, delicious breakfast, charming and clean rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Amsterdam - Van Gogh Museum

The Netherlands

A must see.

Amsterdam - Anne Frank House

The Netherlands

A must see.

Amsterdam - Muiderslot Castle by public transport

Amsterdam

We loved taking a walk back through time to the medieval history of Amsterdam. Beautiful grounds and restored castle. The town itself is beyond charming. A trip favorite for sure!

Quality of Experience

Guides, Drivers and Staff

Transport

Daytrip to Cheese Farm, Edam and Zaanse Schans

The Netherlands

The cheese farm was interesting, Edam was charming, and the driver Herman was lovely, but Zaanse Schans was insanely mobbed with tourists and felt more like a disney experience than an authentic glimpse into the architectural and engineering feats of the windmills (which were magnificent but better to know in advance that it is a bit of a tourist spectacle)

Amsterdam - Private canal cruise to Van Gogh Museum

The Netherlands

A trip favorite! Our guide was informative and funny and there is nothing like seeing the city from the water.

Amsterdam Dungeon

Amsterdam

My son and I really enjoyed this spooky theater that introduced us to the ghosts of Amsterdam's past. Beware, though, it is spooky and not for the faint of heart! Also requires a fair amount of walking and crouching so my 82yo mom was not able to participate.

Amsterdam - Private guided historic city walk

The Netherlands

Jan was friendly and knowledgeable

Public Transport Pass Amsterdam

The Netherlands

Easy to navigate, very clean, and enjoyed traveling like a local!

Gummi provided us with a very detailed and appropriate itinerary for a family of four adults that wanted to drive the ring road on their first ever trip to iceland. We got to see the highlights of the golden circle and see the beauty of the East Fjords and the Northern Coast. If you are looking to go off of the beaten path, I would recommend going along the Northern Coast and to the East Fjords. We went to Blue Lagoon, Forest Lagoon and Sky Lagoon. All places are lovely and packed full of tourists. The Ring Road was a wonderful, one land drive around the entire country and through some very unique mountain passes and tunnels. Seeing the different views of the Oceans and Mountains of Iceland was incredible. Iceland has unique geology and geographic features. We most enjoyed the puffins, the ice cave and Diamond Beach.

Most valuable was Gummi’s detailed daily itinerary. It made logistics a breeze by setting out each activity, giving step by step travel instructions, and telling us how much time to allocate for each activity. He kept us on time when we needed it. Gummi was always accessible to answer questions and make changes on the fly.

And now for something completely different: He’s a Monty Python fan. Perfect for us!

With fond memories,

The Rones Family

Hotel Reviews

Fosshótel Rauðará

Reykjavík

Small rooms that don’t seem to be set up correctly

Authenticity & Character

Location

Staff

Cleanliness & Comfort

not set up right

Fosshótel Reykholt

Reykholt

Busy chain hotel, with small rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sigló Hótel by Keahotels

Siglufjörður

Luxury hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Guesthouse Stöng and Cottages

Myvatn

A beautiful farm and guest house set up! They have handmade Icelandic Sweaters

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel 1001 Nott

Egilsstadir

Smaller hotel with large glass walls.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Núpar

Kálfafell

Super busy hotel full of other travelers. Provides the basics and is very nice, but very impersonal.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Vos

Hella

It is run by a local family. They are lovely and warm people.

Authenticity & Character

Location

It’s a few minutes off the Ring Road and right by a grazing field for horses

Staff

Cleanliness & Comfort

Center Hotels Skjaldbreið

Reykjavík

Great location, tiny rooms.

Authenticity & Character

Location

It’s in the heart of the walking center.

Staff

Cleanliness & Comfort

Activity Reviews

Whale Watching Experience by Traditional Boat

Iceland

Feels like a waste of resources. There are whales and we spotted some whales, but why are we crowding onto a motorized boat to see whales?

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Ice Cave Experience

Iceland

Awesome experience going into ice cave and hiking up a glacier. Our guide was fun and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an absolutely incredible trip to Costa Rica and it would not have been possible without the amazing team at Serendipity Adventures. From the very start, everything was thoughtfully planned, well-organized, and tailored to our family’s needs.

Holden, Wilman and the team were a joy to work with. Always responsive, friendly and professional. Every transfer, tour and accommodation was seamless and we felt supported at every step of our journey. The attention to detail made all the difference, allowing us to relax and enjoy Costa Rica’s beauty without any stress.

The experiences they arranged, from exploring rainforests at night to white water rafting, were unforgettable. It was clear how much care and passion went into crafting our itinerary.

Thank you, Serendipity Adventures, for the trip of a lifetime. We couldn’t recommend your team more highly to anyone considering a trip to Costa Rica.

Pura vida!

Our family had an amazing trip to Costa Rica! The trip planned by Kim Kim and the local tour group Serendipity Adventures was planned from beginning to end to perfection supporting our family’s interests and needs. Elena was wonderful in helping us plan the trip and Wilman supported us throughout our week on the ground. While we did our own self driving tour, it was nice to know that he and his team was just a text away to answer any questions we had. We visited Arenal with an exciting rafting trip and then a private hiking tour with Mariano that was so educational. Then it was on to Monte Verde for a night exploration of the Children’s Forest, fun ziplining and another educational coffee and chocolate tour. Finally, we ended in Manuel Antonio. We had the most amazing tour with Socio, who i think taught most of the other guides at the park. His knowledge and excitement about every single organism there was truly unmatched. We ended our journey to paradise with a boat tour where the kids got to unwind and swim in the ocean while we enjoyed some delicious seafood relaxing on our last day here. It was a full week that we will remember fondly

Hotel Reviews

Cloud Forest Lodge

Monteverde

Authenticity & Character

Location

incredible views and very secluded in nature

Staff

Cleanliness & Comfort

Arenal Springs Resort

La Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Mariposa

Manuel Antonio

Authenticity & Character

Location

overlooking the water and the park with beautiful views

Staff

everyone is incredibly friendly. Alan and reception and Fabian at breakfast were both lovely

Cleanliness & Comfort

Activity Reviews

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

We went for the ziplining and stayed the entire day checking out all of the other exhibits and activities. Our favorite was the 2 toed sloths , particularly Oprah who was very photogenic! The reptile and butterfly presentations were also really well done and the hanging bridges walk was a lot of fun. The ziplining is really well done and you get the adrenaline rush you are looking for, knowing that the equipment is all well maintained.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Night Walk at Children's Eternal Forest

Monteverde

Such an incredible night hike with Alan who found so many creatures and taught us about each of them as we spent this special time exploring the Children’s Eternal Forest. There was something truly magical about exploring the forest after dark and we all really enjoyed this experience so much. Of course, the highlight was the tarantula!

Quality of Experience

Guides, Drivers and Staff

Our driver was awesome. He spotted two night animals as well!

Transport

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Mariano was so well informed and so much fun to learn from. We ended up in the middle of a deluge on our hike but it still was a lot of fun and we learned a lot about the history of the area and the environment

Quality of Experience

Guides, Drivers and Staff

Transport

Whitewater Rafting Sarapiqui River (Class III-IV)

Costa Rica

Lots of fun for family with older kids

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip to Indonesia was truly memorable and allowed to experience a broad range of activities (cultural sites, a Balinese cooking class, and outdoor hiking activities to Mt Bromo and various trekking activities in both Bali and Java) that catered to our variety of interest. These activities allowed us to experience the culture of Java and Bali through a variety of activities that allowed us to interact with the local people with the help of our drivers ( Hendri in Yogyakarta and Bargus in Bali) and guides and experience the natural beauty of both Bali and Java.

We really appreciated the help of Yuqqa in helping to suggest some wonderful additions to our original itinerary ( e.g the Gilli Islands, and the Catarmaran Cruise) both of which were nice additions that allowed us to enjoy the beaches and unique snorkel opportunities present in Indonesia. The Gilli Islands also provide a nice change of pace and gave us some down time to relax and have some free days to explore on our own without any structured activities.

Hotel Reviews

Puri Santrian

Denpasar

Hotel had many amenities including spa and multiple swimming pools for guest and a direct access to the beach. Also, the breakfast buffet offered a nice selection of items including Dim Sum, traditional American breakfast items, plus cooked to order eggs and local Indonesian food items. Also, the hotels location offered easy access to many outside dining options that one could walk to in under 15 minutes.

Authenticity & Character

Hotel architecture and beach vibe.

Location

Access to the beach and short distance to evening dining options.

Staff

Staff was attentive and helpful.

Cleanliness & Comfort

Rooms are pretty spacious with balconies.

Tugu Malang

Malang

Really nice hotel with great amenities and spa. The decor of the hotel is unique with antique furniture pieces in both common areas and rooms. The breakfast buffet was great as there was a wide range of food available to suit all taste

Authenticity & Character

The furnishing and decor that fuse modern and early 20th century Java

Location

Centrally located to restaurants and night life in Malang

Staff

Staff was attentive to our needs.

Cleanliness & Comfort

The spa at this hotel is one of nice perks after a couple of days of rigorous hiking/ trekking activities

Activity Reviews

Experience Balinese Cooking Class

Indonesia

This was one of the best acclivities we did on Bali. Our instructor was very personable and we learned a lot about Balinese culture and cuisine talking to her and getting hands on instruction. The food which we prepared turn out to taste really good too.

Quality of Experience

Food

The opportunity to learn about and taste different seasonings and how to work with them in the kitchen

Guides, Drivers and Staff

Instructor was very personable

Transport

Gili Islands Snorkeling

Indonesia

The water a beautiful turquoise and clear which makes it possible to see many fish and some sea turtles. Depending on your preferences, it is possible to charter a private snorkeling adventure.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Madakaripura Waterfalls (En Route from Surabaya to Mount Bromo)

Mount Bromo, East Java

The trek to the falls is awesome. There are not many people on the trail so this makes the whole experience more serene and enjoyable

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Borobudur Temple, Pawon Temple, Mendut Temple, and Yogyakarta Market

Yogyakarta

Even though it was crowded, the system in place for tourist to visit the site has greatly made the experience more enjoyable

Quality of Experience

Guides, Drivers and Staff

Our guide was entertaining and made the explanation of the site history enjoyable.

Transport

Transport was extremely well organized to get to the site.

We enjoyed our itinerary a lot and each of the tours was very well thought out with *excellent* drivers (a BIG deal) and good tour guides for the most part. The Peru portion was noticeably better with much better coordination by the local agency Andes Tours.

The Argentina portion of our trip had a couple of mishaps with booking Montevideo (instead of Colonia) which was fixed last minute ($200 extra cost), and the San Telmo grill tour was just a lunch in Palermo (but the agency made it up to us with an excellent dinner in Cuzco!).

Every single driver on our entire trip was excellent. Every time the driver was early to pick us up, had a very comfortable van, and drove well. This is huge when you are in a foreign country and the roads/traffic are insane.

We had a very unfortunate case of food poisoning and our local guide Lisbeth did an amazing job of helping us when we needed her most. Thank you Lisbeth! Thank you Io!

Hotel Reviews

El Mapi by Inkaterra

Cusco

I was pleasantly surprised by our stay at Inkaterra Machu Picchu Pueblo. We were originally supposed to stay at El Mapi by Inkaterra, but we got an upgrade, and the hotel was just spectacular. The setting was beautiful and the service was exceptional. My wife unfortunately got food poisoned, but it wasn't from the hotel. Despite that hiccup, the stay was one of the highlights of our trip.

Hilton Garden Inn Lima Miraflores

Great hotel! Fantastic way to finish a long and exhausting trip.

Authenticity & Character

Location

Close to boardwalk, beach and the Cat Park!

Staff

Cleanliness & Comfort

Spotless, great showers!

Costa del Sol Wyndham Cusco

Cusco

Great location, staff and rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Esplendor by Wyndham Buenos Aires

Buenos Aires

Excellent location and nice staff. But Very loud night club next to our room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day excursion to Uruguay - Montevideo

Buenos Aires

Our day trip to Colonial del Sacramento was an unexpected highlight. Although there was initially confusion with the booking and we ended up paying extra due to a mix-up, the day turned out exactly as we had hoped. The rustic charm of Colonial and the overall experience made it memorable.

Shared Lima Fountains Tour

Lima

This tour is worth doing, but with very low expectations. The park is an odd cross between some water fountains and a children’s amusement park. The main event is an impressive fountain, visual show, but not worth driving across the city for.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Urban Bike tour in Lima

Lima

This was a really cool way to see Lima. It was much better than riding around in a van. Italo is a great guide!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Machu Picchu: Pachamanca Farm Experience & Transfer to Cusco SV

Peru

Quality of Experience

Guides, Drivers and Staff

Private tour to Chinchero, Moray, Maras & Ollantaytambo & Train to Aguas Calientes

Peru

This was truly an unbelievable day full of surprises and amazing Incan ruins. Probably our favorite activity of the entire vacation, which is really saying something.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Small Group Grill Tour in San Telmo

Buenos Aires

The local tour operator did not take us on a grill tour. This was very disappointing! He took us to a fancy lunch in a different neighborhood. So we just made the best of it.

Quality of Experience

Quality of Experience

Food

Food

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Buenos Aires city tour & Tango Show

Buenos Aires

Did not have a city tour. The tango spot was quite good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Erini was such a pleasure to work with. She answered all of my many questions along the way and everything came together seamlessly. They also provided great support and communication while I was on the trip. Highly recommend.

Activity Reviews

Horseback riding at the Black Sandy Beach

Santorini

The horseback riding at the Black Sandy Beach in Santorini was really good. The people running the activity were fantastic. Highly recommend this experience.

The Real Cretan Cooking Experience

Chania

The Real Cretan Cooking Experience in Crete was excellent. It was really well done, and stands out as a favorite activity from the trip.

Athens walking food tour

Athens

The Athens walking food tour was really good. We got to try all sorts of delicious food like Souvlaki, Gyros, and Baklava. It was a well-done tour with walks through different markets. Highly recommended.

Acropolis & Museum tour

Athens

Our guide for the Acropolis & Museum tour was outstanding. The tour was amazing and the guide was really knowledgeable.

Caldera morning cruise

Santorini

The Caldera morning cruise in Santorini was a bit of a disappointment. I was expecting a small group or private experience as described, but it seemed like a larger group activity. It did not match the description provided. They didn't go to the volcano area where we wanted to go, and the swimming was very limited. The whole experience felt very rushed and like mass tourism.

Our trip was wonderful, everything did not go without a hiccup but Jesse and the team were on top of it. All the recommended excursions were top notch. The trip planning with Jesse was easy and straightforward with a couple of chats. It was very helpful to be connected via WhatsApp during our trip which made support easier. Jesse and team were quick to respond and remedy all issues. My group would use kimkim again on future trips. This was our 2nd, Peru was our 1st and both were incredible and memorable.

Hotel Reviews

Hotel Solace

Providencia

Nice ambiance for a city hotel, not overly business like. Within walking distance of shopping and nice restaurants in a fun neighborhood.

Authenticity & Character

Nice roof deck views and cool vibes.

Location

Off the main street keeps things quiet and pleasant.

Staff

friendly and helpful

Cleanliness & Comfort

clean and comfy

Hotel Pascual Andino

San Pedro de Atacama

Wonderful boutique hotel with homey vibe.

Authenticity & Character

Hotel has enclosed outdoor space and lobby which makes it cool

Location

Not in the center, away from hustle and bustle

Staff

helpful and friendly

Cleanliness & Comfort

clean and even has water for cleaning sand in patio.

Apart Hotel Valle Exploradores

Puerto Río Tranquilo, Aysen

Only hotel in town with nice home cooked breakfast

Authenticity & Character

spacious and clean

Location

center of town

Staff

helpful and nice

Cleanliness & Comfort

clean and spacious

Hotel Vendaval

Puerto Natales

Clean hotel with no elevator and in center of town.

Authenticity & Character

nice layout with small courtyard

Location

in center of town

Staff

helpful and nice

Cleanliness & Comfort

quiet, clean and comfortable

Hotel Ilaia

Punta Arenas

Quaint hotel with a nice roof view of Puerto Arenas. Staff was nice and hotel was clean, wonderful breakfast.

Authenticity & Character

homey

Location

close enough to city center but not too busy.

Staff

nice, friendly, and accommdating

Cleanliness & Comfort

very clean

Activity Reviews

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Very hot day with amazing views.

Quality of Experience

Spectacular views

Food

amazing foods

Guides, Drivers and Staff

Wonderful staff, very knowledgeable and great hospitality.

Transport

Safe and clean

Valley of the Moon Tour

San Pedro de Atacama

Amazing eco system and learn about terrain. Great breakfast and amazing lunch. Enjoyed a spectacular day.

Quality of Experience

Simply amazing culture and land.

Guides, Drivers and Staff

Wonderful staff cooked breakfast outdoors and lunch was amazing.

Transport

Very safe and clean.

Boat Tour to Balmaceda & Serrano Glaciers

Chile

Nice to see glaciers up close and the lunch was a nice experience. Boat ride was amazing.

Quality of Experience

Nice boat ride to view surrounding areas.

Food

BBQ was tasty and yummy. Good to taste local food

Guides, Drivers and Staff

staff and guides were helpful and friendly.

Transport

Cruise was wonderful

Penguin Colony on Magdalena Island

Chile

Loved the penguins and Wildlife.

Quality of Experience

Guide was knowledge and helpful.

Guides, Drivers and Staff

Good hospitality and explained things well.

Transport

Ship was nice and transport was on time.

Fly from Punta Arenas to Balmaceda via Puerto Montt

Chile

Very nice drive with scenic stops along the route.

Quality of Experience

amazing views and changes in elevation

Guides, Drivers and Staff

Very safe, punctual and accommodating.

Transport

Very safe.

Colchagua Valley Vineyards Tour

Chile

Beautiful Wineries, lunch was wonderful at Montes vineyard. Montes wines were amazing, especially Angels.

Quality of Experience

vineyards were amazing and Months was a great highlight.

Guides, Drivers and Staff

Driver and guide was amazing. Guide explained the diverse micro climates and different regions.

Transport

Excellent driving.

Base Torres Hike

Chile

Pace was quite fast, could have started out an hour or two earlier. Got very windy in the afternoon.

Quality of Experience

Wonderful trek, would do it again.

Food

packed lunch was ok.

Guides, Drivers and Staff

Very helpful and knowledgeable.

Transport

Safe and good driving

Marble Caves Kayak Tour

Chile

Guide was excellent in getting perfect views and history of the caves. Wonderful experience, better than boat ride since you can get up close.

Quality of Experience

Peaceful and calm, with great pictures

Guides, Drivers and Staff

knowledgeable, friendly, and speaks English well

Transport

safe driving

Full-Day Tour of Torres del Paine National Park

Chile

Tour guide was amazing, great picture taking and loads of history.

Quality of Experience

wonderful time with great views

Food

Nice hot lunch, enjoyed the food.

Guides, Drivers and Staff

Great knowledge, wonderful hospitality and safe driving.

Transport

on time and safe driving

Stargazing Experience

San Pedro de Atacama

Terrible experience, went out of town for 20 minutes and arrived in a campsite that featured a telescope to look at stars. Had 4 kids run around ruining the experience. The telescope wasn't that good. Since there was a full moon, the tour outfitter should have offered options. Once we were at the site, made everyone stay for food and it was getting quite chilly. Not what I expected which was in a more secluded space further outside of town. Would not recommend even if it was not a full moon, too much light pollution to see stars. Very disappointing.

Quality of Experience

Location, poor tour guides, horrible guides with poor knowledge. Driver was on cellphone while he was driving. Very unprofessional tour.

Guides, Drivers and Staff

awful staff with terrible manners and no hospitality.

Transport

Driver was on cellphone when driving

Absolutely amazing experience right from the start! Paola was extremely responsive and generated a trip capturing everything I wanted for a last minute trip. In Ecuador we had the best tour guide we have ever had- Sebastian. This was an adventure packed, yet stress free trip all because of these two amazing people!

We had excellent service with Mar and she understood very well our interests in respect with personal fastes and overall budget. Our travel went smootly and everything was vert well planned

Hotel Reviews

Hotel 1904

Ålesund

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Havila Cruise

Fosnavåg

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Home Hotel Havnekontoret

Bergen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fretheim Hotel

Flåm

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thon Hotel Maritim

Stavanger

Authenticity & Character

Location

T

Staff

Cleanliness & Comfort

Axel Guldsmeden

Copenhagen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Food & Culture Walk

Bergen

Quality of Experience

Guides, Drivers and Staff

Private Floating Sauna Experience

Norway

Quality of Experience

Guides, Drivers and Staff

Summer Kayaking Excursion

Norway

Quality of Experience

Guides, Drivers and Staff

Tour to Borgund Stave Church & Stegastein Viewpoint

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Hygge Tour Copenhagen

Copenhagen

Theresa was great!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Copenhagen Card

Copenhagen

I planned our family trip to Ireland with Claire and from day one she realized all our needs and standards, and made sure to tick all the boxes. All the guides and drivers we had were brilliant, friendly and timely!

The places and activities Claire suggested were just the right ones to give us an incredible and unforgettable memories.

Everything was well organized and went smoothly, and even when we needed to add a last minute activity she was very accommodating and made sure it was all organized.

I will always highly recommend planning your trips with the Kim Kim team to be able to get the most of your travels.

Hotel Reviews

Powerscourt Hotel, Autograph Collection

Enniskerry

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Armada Hotel

Spanish Point

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Glenlo Abbey

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private transfer for 3 travelers to Dublin Airport on August 15th

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Free time in Dublin

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Irish National Stud & Gardens : The Irish Racehorse Experience

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Free time in Dublin

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Free time at Powerscourt Hotel

Enniskerry

Quality of Experience

Guides, Drivers and Staff

Transport

Private Adventure in Kilrush ( Cliff and Coast Safari or Scattery Island)

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)

Galway

Quality of Experience

Guides, Drivers and Staff

Transport

Cliffs of Moher Cruise from Doolin ( 50 min)

Doolin

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Doolin

Doolin

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Irish Homemade Baking Scones and Bread (Kilcolgan)

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer/Taxi

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Galway Food Tour

Galway

Quality of Experience

Guides, Drivers and Staff

Transport

Trinity College Library : The Book of Kells Experience

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Dublin Private Walking Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer for 3 travelers on July 31st

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel was excellent !! Extremely knowledgeable and thorough. Very pleasant and helpful. Full of ideas and insight .We will definitely recommend him.

Hotel Review

La Valise Tulum, member of Small Luxury Hotels

Tulum

The staff were very helpful, and polite. The room was beautiful. Spacious, clean and comfortable. We would definitely book again.

Authenticity & Character

The decor and furniture reflect the local culture

Location

Next to a great restaurant NU and calm and peaceful area.

Staff

Friendly, polite and helpful

Cleanliness & Comfort

The whole room was very comfortable. The natural mosquito repellent they provide is superb

Activity Reviews

Explore Coba by bike!

Cobá

Very interesting

Quality of Experience

Guides, Drivers and Staff

Transport

Look for spider monkeys in Punta Laguna

Nuevo Durango

Quality of Experience

Cenotes of Chemuyil

Chemuyil

Wonderful initiative by the community for the community!!

Quality of Experience

I

Guides, Drivers and Staff

Transport

As my husband doesn’t ride a bike they took us by car. Unfortunately apparently the agency did not let them know this beforehand

Explore Chichén Itzá: A Wonder of the Mayan World

Chichén Itzá

The guide Manuel has superb knowledge and answered all questions to link the site to current sociopolitical events

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the archaeological site of Tulum

Mexico

Manuel the guide gave us a very helpful history lesson about this site

Quality of Experience

Guides, Drivers and Staff

Transport

Always on time , comfortable car and climate inside the car

After filling out the questionnaire for our upcoming Italy trip, we were very specific on what we wanted to see and how those places/attractions should be teenage friendly. We heard nothing but good things pertaining to Kim Kim, especially since friends of ours have used KimKim many times. After going back and forth with Rita, she told me that she couldn't move forward with any other modifications until we committed to the trip. I was upset by this since I didn't feel like she was listening to what I was saying in regards to modifying the trip to be catered more to what I was asking her to do. However, we proceeded to pay the deposit. Once payed she seemed open to change a few other things, but was still not listening. We would get generic answers. After finally finalizing the trip, we ran into several issues once we were on the trip. Once the trip started, we never heard from Rita again. The number provided was for her helpers, and at one point, we couldn't even get a hold of anyone when we couldn't find our tour guide. What really upset us was when we were in Tuscany. I explained to Rita, prior to the trip, that we would need accommodations that had food service available. My husband and I were set for a private winery and lunch. The destination was 40 minutes from our hotel. Rita didn't plan correctly and when it looked like we were going to be 25 minutes late for the lunch, Rita's helper called to tell us that the time would be deducted from our tour and lunch. We were quite upset, especially since our driver showed up 20 minutes early and got us to the hotel early. It was still the error of Rita and her planning. On top of it, the hotel did NOT offer food service. On a positive note, she did plan a Venetian Mask class and a Pizza and Gelato cooking class that we all loved. All in all...we were greatly disappointed because we paid a lot of this trip and at several times throughout the trip, her lack of detail caused several unnecessary issues. I do believe that KimKim has many trip planners so as a whole I would still recommend the KimKim group to plan trips. We used a different guide for our Greece portion and Chris was absolutely stellar!

Hotel Review

Torciano Hotel Wine & Winery - Vecchio Asilo Agritourism

San Gimignano

The hotel was a boutique style and only had a few rooms. The view from our window was exactly what I envisioned Tuscany to look like. Rows and rows of rolling hills filled with grapes. It was beautiful and the hotel was quaint and clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Visit of Taormina with a Local

Italy

Our guide was FANTASTIC! Since it was a private tour, we were able to express our wants right from the start. She was super nice and her 'cliff note' information about Sicily was exactly what we asked for. We were able to move at our own pace and stop in stores for some shopping whenever we wanted. Sicily is absolutely beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Golf Cart Experience in Rome by Night

Rome

We had the best time! Our driver was young and very funny. Our group likes to laugh and have a good time and that is exactly what happened. Once our driver realized that we had already been to most of the places on his itinerary , he improvised and we loved it! B/c it was a private tour, we were able to adjust the tour for our needs and wants!

Quality of Experience

Guides, Drivers and Staff

Transport

Campo de’ Fiori, Jewish Ghetto and Trastevere Food Experience

Rome

This was a great way to experience food like the locals do. It was a small group experience, which was fun. The food and drinks were delicious and our guide was fun and easy to talk too!

Quality of Experience

Food

Guides, Drivers and Staff

Private Guided Visit of Vatican Museums & Sistine Chapel

Rome

We purposely booked this as a private tour so that we could get into the Vatican early before the heat and the large crowds. We informed our guide that we wanted brief descriptions of the important spots so that we could experience the Vatican before overly crowded. Our guide either didn't know how to shorten her tour information, or just didn't listen. She became upset with parts of our group when they began walking away after 10/15 minutes of standing in the same spot. We again, tried to let her know that we didn't need so much information, but it feel on deaf ears. By the time we made it to the Sistine Chapel it was packed and we were rushed to move through b/c of the crowds.

Quality of Experience

Guides, Drivers and Staff

Private Guided Visit of the Colosseum & Ancient City

Rome

The tour was a bit too long, but our guide was very knowledgeable. One thing we wish we would have done was to include the tour of the underground arena.

Quality of Experience

Guides, Drivers and Staff

Vineyard Lunch in Chianti

Italy

Once we arrived, it was like sitting in a picture! The views were absolutely STUNNING and the tour of the vineyard was perfect. The staff were top notch and the wine was flavorful and delicious. The winery also makes olive oil and honey on property. Our lunch wine pairing was DELICIOUS... literally some of the best ravioli I've ever eaten. The view from our quaint little table was so perfect, I didn't want to leave. The wine was so good that we have a case being shipped to our home in Texas in October.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pizza and Gelato Crafting Workshop

Florence

So fun and delicious! We all had a hands on experience and the food was delicious. Great family experience!

Quality of Experience

Food

Guides, Drivers and Staff

Private Guided Visit of Florence Including Michelangelo's David

Florence

Not sure what to say about this tour. I'm not sure if it was the tour or the tour guide that was disappointing. Our guide was nice and friendly, but after telling her our wants about keeping the historical information basic and not to go into too much detail (esp. since it was a private tour), we felt like she wasn't listening to us. We also felt that the places we walked to and that she went into the greatest detail on were. not what we saw as important highlights to Florence. However, the items like Michelangelo and the statue gardens, were just touched on and was literally a walk through. We were disappointed in the tour as a whole.

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Wine Tasting & Cicchetti Experience

Venice

We enjoyed this walking tour very much. It was a small group experience and we were excited to try all the local foods.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Privately Guided Visit of Venice: St. Mark's Basilica & Doge's Palace

Venice

Let me say this, it was extremely hot and there really isn't any air conditioning, so we were really hot. Our guide was friendly and knowledgeable, but at times, a bit boring. I think what we realized (esp. with a 13/15 year olds) is that we many need the cliff notes version of the guided tour, rather than the long drawn out version.

Quality of Experience

Guides, Drivers and Staff

Transport

Family Workshop: Decor Your Own Venetian Mask

Venice

This was SO FUN! Our family of 4, which includes a 13 &15 year olds) loved this. We all made our own masks and our teacher, Julia, was terrific!

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Navigation through the Grand Canal

Venice

Mateo was an amazing tour guide! He was full of knowledge and was easy to talk with . The views from our private water taxi were so pretty!

Quality of Experience

Guides, Drivers and Staff

Transport

Chris did an AMAZING job from start to finish. He listened to our needs and wants and implemented them perfectly. When we wanted to change something prior to our arrival date, he delivered our updated needs and communicated with the tour operators prior to our reserved dated. I would highly recommend him and his services.

Hotel Review

NYX Esperia Palace Hotel Athens

Athens

Amazing hotel, very modern, clean and the roof top restaurant gave us the perfect sunset view of the Acropolis.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Acropolis Guided Tour

Athens

Thanos was very knowledgable and easy to talk too. It was nice to take this tour in the evening b/c it was not nearly as crowded. The cruise ships disembark in the morning, thus making it less crowded later in the day. It was also cooler.

Quality of Experience

Guides, Drivers and Staff

Transport

Flavors of Athens Food Tour

Greece

Ilia was FANTASTIC! She was easy to talk too and showed us a real food tour where locals eat. The food was delicious and even though the tour was 4 hours in the heat, we didn't feel like it was that long because of the conversation, stops around the city and the various visits with local eateries.

Quality of Experience

Guides, Drivers and Staff

Transport

South Coast Of Mykonos: Dragonisi Island Half Day Cruise

Mykonos

Absolutely Stunning! We had the most amazing time and would highly recommend this tour to anyone that wants to experience Mykonos by boat.

Quality of Experience

Guides, Drivers and Staff

Transport

All Time Classic Santorini

Santorini

We loved Santorini and this tour was catered to our wants and the places we wanted to visit. Everything about Santorini is gorgeous, but it is extremely busy. Many of the go to spots were filled with so many tourists it became difficult to get around.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rita was amazing, but so were the other team members that would assist in after hours or in Rita's absence. I was very impressed and we enjoyed our trip. The two private tours we had while in Lisbon were 10 out 10. Amazing guides and we appreciated and enjoyed them both.

I wouldn't recommend the hotel in Lisbon though. Staff wasn't friendly and rooms/hotel were outdated and old. I would recommend finding another hotel near by. Amazing location though.

The hotel in Nazare struggled to get hot water to its shower. Other than that, it was great. They don't monitor who eats their breakfast though, so random folks can walk in off the streets and eat/dine for free.

Hotel Reviews

MeraPrime Gold Design Hotel

Lisbon

Hotel is old. Rooms are old and carpet was filthy. No creamer or sugar in room. Room was super small.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Praia

Nazaré

Shower wasn't hot. Breakfast wasn't monitored, so people off the street could come in and eat for free.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mondego

Coimbra

Room had zero amenities. No robes, slippers, lotion, tissue or washcloths. Rooftop bar was closed as staff didn't show up. I wouldn't recommend this hotel in the future. No water was offered in the room and the mini bar was practically empty.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Collection Porto Batalha

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was spectacular! Hakim was responsive in the planning process and adjusted the items I wanted changed quickly and accurately. The Riads we stayed in were gorgeous across the board. We felt safe, accommodated and well located. Every activity and itinerary plan was smooth and as expected. The real star of our vacation was our diver/guide/honorary family member Abdellatif Iggui. From the moment he met us at the airport he until he dropped us at the port eight days later he was a delight. Abdellatif was knowledgeable, friendly, accommodating and fun. He adjusted to our pace and rhythm, got to know us so he could better show us what we wanted, provided endless recommendations and guidance. He was genuinely invested in our experience and a fundamentally wonderful person. He was also tireless as our trip required hours of difficult driving, he remained safe, attentive and cheerful throughout. He handled six women from 15 to 82 for eight straight days through cities, desserts, mountains and gorges with grace and care. Having a guide who genuinely likes their job allowed us to fall in love with Morocco, making the travel easy and exciting. Thank you Abdellatif, we miss you!!!!!

Activity Review

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Abdellatif Iggui, our guide and driver went above and beyond to make us feel at home and exceeded all expectations.

Transport

We just got back from a two week honeymoon in the Lofoten and Vesterålen archipelagos and we could not have had a better time! Mathia did an amazing job gaining an understanding of our goals for the trip and planned the perfect vacation for us. We did variety of activities and loved each and every one including whale watching, sea kayaking, and rib boat fjord tours. He recommended some amazing hikes for our less structured days and even met up with us to take us on a beautiful hike in Hadseløya. All of our reservations for activities and accommodations went smoothly and the hosts knew to expect us when we arrived. We were impressed with Mathia's responsiveness during planning and while we were on vacation. He even went so far as to proactively reach out and assist rescheduling our whale watching trip to avoid cancellation due to bad weather. He definitely went above and beyond with that one!

All told, we had a wonderful trip and would be thrilled to work with Mathia again!