Kimkim Trip Reviews

4.8
Based on 19,466 ratings
Read 19,466 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Canary Islands
Spain | Nov 2 - Nov 11, 2023

R
Rebecca B.
Mason, OH | Reviewed on Dec 05, 2023
We had a wonderful time on our trip to the Canary Islands. Marta, our travel agent, did an amazing job of planning the trip for us. We had flights to take, cars to rent, and tours to take and everything went very smoothly. Read more

We had a wonderful time on our trip to the Canary Islands. Marta, our travel agent, did an amazing job of planning the trip for us. We had flights to take, cars to rent, and tours to take and everything went very smoothly.

Hotel Reviews
La Palma Princess Hotel
Fuencaliente de la Palma

Very nice hotel. Took about 45 min to arrive at the hotel from the airport, but the drive was amazing along the coastline. The hotel was nice, clean, beautiful surroundings, and good food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Secrets Lanzarote Resort & Spa – Adults only
Puerto Calero

Amazing, adults only hotel. Beautiful hotel, good buffet, great drinks, great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
La Graciosa by Sea: Luxury Catamaran Cruise with Snorkel & Kayak
La Graciosa by Sea: Luxury Catamaran Cruise with Snorkel & Kayak
Lanzarote

This activity was a blast! We took a short ferry ride to La Graciosa were we were able to explore on our own for about an hour. Then we boarded a catamaran and sailed around the island, stopping for lunch and a swim. This was a perfect day that I will not forget!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Lanzarote Island's Volcanoes & Vineyards
Explore Lanzarote Island's Volcanoes & Vineyards
Lanzarote

Perfect day with our awesome, private tour guide. I would definitely recommend this tour. Our guide took us all over Lanzarote, and explained to us all about the volcanoes as well as the vineyards. He even stopped at a couple different beaches at the end of the tour so we could see those sights. He packed us a delicious, local to the Canary Islands, picnic lunch which we enjoyed in a lava tube!

Quality of Experience
Guides, Drivers and Staff
Transport
A Stargazing Excursion to Roque de Los Muchachos
A Stargazing Excursion to Roque de Los Muchachos
La Palma

Amazing tour! Would definitely recommend this tour to others. We saw the sunset above the clouds, and then we experienced stargazing like I've never seen it before. Definitely a once in a lifetime tour.

Quality of Experience
Guides, Drivers and Staff
Very steep, winding roads! The driver was awesome.
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Dec 05, 2023

Hi Rebecca, it has been a pleasure to help you with this incredible trip to La Palma and Lanzarote. Hope other travelers can explore these hidden gems from the Canary Islands too and this feedback will be of great guidance to them. Will pass your feedback to our team and hope we can work together on other trips in the future. All my best, Marta

FANTASTIC!!! That's the one word I would use ...
Jordan | Sep 30 - Oct 8, 2023

Anthony
Anthony J.
Los Angeles, CA | Reviewed on Dec 05, 2023
FANTASTIC!!! That's the one word I would use to summarize the service, the trip and the awesome KimKim team. My wife and I loved our Jordanian vacation and have dozens and dozens of photos to cherish the wonderful memories created from the experience. Ahmed made the undertaking of such a vacation manageable and easy. He answered all of our questions, tailored the package to exactly what we wanted and was always considerate of our request and needs. Fahad was our personal guide and... Read more

FANTASTIC!!! That's the one word I would use to summarize the service, the trip and the awesome KimKim team.

My wife and I loved our Jordanian vacation and have dozens and dozens of photos to cherish the wonderful memories created from the experience.

Ahmed made the undertaking of such a vacation manageable and easy. He answered all of our questions, tailored the package to exactly what we wanted and was always considerate of our request and needs.

Fahad was our personal guide and always made sure we arrived on time while educating us on Jordanian culture and traditions.

It truly was a magnificent trip that created wonderful memories we'll have for the rest of our lives!!!!!

Local specialist: Ahmed Alkhawaldeh
Ahmed
Ahmed Alkhawaldeh
Local specialist in Jordan | Replied on Dec 07, 2023

Hey Anthony,

Wow, thank you so much for the fantastic feedback! I'm thrilled to hear that you had such a wonderful time in Jordan. "Fantastic" is the best compliment we could ask for!

I'm delighted I could make the planning process smooth for you, and it's great to know that Fahad was an excellent guide, not just keeping you on schedule but also sharing insights into Jordanian culture.

Your kind words make our day, and we're overjoyed to have been part of creating lasting memories for you both. If you ever decide on another adventure, we'd be more than happy to help!

Cheers,

Chaing Mai is a great place to visit
Thailand | Nov 2 - Nov 30, 2023

June
June Z.
Costa Rica | Reviewed on Dec 05, 2023
Our first guide was Ping. Loved his enthusiasm and knowledge. I enjoyed the hotel in Bangkok definitely a 5 star place. Did not enjoy the Tree House place. I have issues with my knees so climbing once into the room was it. The room itself was fine and I was brought dinner. Enjoyed the National Park Lake and the bungalow. Got to see an elephant in the wild. Great spotting by our guide. Koh Phi Phi was nice place and enjoyed it. Boats were a challenge again due to my knees Phuket was... Read more

Our first guide was Ping. Loved his enthusiasm and knowledge. I enjoyed the hotel in Bangkok definitely a 5 star place. Did not enjoy the Tree House place. I have issues with my knees so climbing once into the room was it. The room itself was fine and I was brought dinner. Enjoyed the National Park Lake and the bungalow. Got to see an elephant in the wild. Great spotting by our guide. Koh Phi Phi was nice place and enjoyed it. Boats were a challenge again due to my knees Phuket was hot. There were a lot of walking tours so didn’t do them. Did visit some of the Buddahs. The Boathouse Hotel was great. Wonderful food. Saw a show “FantaSea” and had a great time there. The star of the trip however, was Chaing Mai. That city wss great. Saw the city gates and all the prep for their festival of lanterns and lights. Visited a silk factory and learned a lot as well as buying some silk. I think the best thing in Chaing Mai was Happy Elephant Home. Helping with and feeding the elephants was great. I would like to go back to Chaing Mai aagain.

Hotel Reviews
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai

Very quiet hotel with outdoor space to just sit relax and congregate as a group for planning group activities. Within the old city walls. Everyplace was walkable if you wanted or you could get a taxi, tuk tuk or uber like taxi. Right outside the doors there were shops. restaurants and massage places.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Boathouse Phuket
Phuket

Beautiful hotel. Wonderful food. The chef would come out to see if all was to expectation and just talk for a bit. No other hotel had this during our stay They gave us a tour of the hotel amenities as well. Also a first for us. Breakfast watching the beach day begin and supper watching people walk the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phi Phi The Beach Resort
Krabi

I enjoyed staying here. It was basically a rest break without a lot of dight seeing. Beach was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lanta Casa Blanca
Ko Lanta, Krabi

This place had beautiful rooms. The food was great. The sea was right there or the pool if preferred. The food was a buffet and delicious. The evening event was spectacular

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our Jungle Camp - Eco Resort
Tambon Klongsok, Ampur Panom, Suratthani

If you’re fit and able to climb stairs to your room it is great. We had asked for a lower room as I can’t climb stairs well. We ended up with a flight of stairs. I stayed in the room until the next day when we left for the National Park Service lake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
When asked for a room with zero to few stairs would appreciate compliance with request
Chatrium Hotel Riverside Bangkok
Bangkok

Beautiful place. Friendly helpful people. Super great food buffet. Close walking distance to city. Right on the river so able to watch the river traffic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Khao Sok National Park
Welcome to Khao Sok National Park
Khao Sok National Park

Beautiful park and lake. The boat tide takes you through and around the lake.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Spend a Day with Elephants in Chiang Mai
Spend a Day with Elephants in Chiang Mai
Chiang Mai

A great day spent with the elephants. We fed, washed, mudded and played with the elephants. All the elephants were rescues but the only eay to describe them is as gentle loving giants.

Quality of Experience
The elephants themselves
Food
Made our own soup with a little instruction
Guides, Drivers and Staff
Omo was great
Transport
Took a van from hotel to Happy Elephant Home
Cheow Lan Lake Explorer
Cheow Lan Lake Explorer
Khao Sok National Park

Saw a wild elephant! A highlight for the trip. Also saw some birds

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ayutthaya Historical City
Ayutthaya Historical City
Bangkok

We arrived about noon so those that rode bikes got them. I rode in a motor tuk tuk. As it was noon we asked the guide to feed us before going to the old city. He complied and took us to a wonderful restaurant (Trip review rated) Then we went yo the old city. A lot of ruins but still had a reclining Buddah.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canals of Bangkok & Temple Delight
Canals of Bangkok & Temple Delight
Bangkok

Saw many temples, a native craft center and all mostly by boat. Boats for me were a challenge but it was a fun day

Quality of Experience
Food
Small restaurant but quick service
Guides, Drivers and Staff
Ping was great
Transport
Not a fan of boats but all were helpful getting me in and out without falling
Local specialist: Emilie Khautisen

The quality of the tour guides really made th...
Chile | Nov 20 - Dec 2, 2023

Anne
Anne T.
Shively, KY | Reviewed on Dec 05, 2023
The quality of the tour guides really made this trip special. I had private or very small group tours, and this made for some amazing conversation and learning. My guide in Santiago and Valparaiso, Dominique, provided lots of knowledge and was simply fun to hang out with and talk about differences in Chilean and American culture. The private dinner was the highlight of the trip with fantastic food, wine, and conversation. The Andes hike was also a highlight with only the small group being on... Read more

The quality of the tour guides really made this trip special. I had private or very small group tours, and this made for some amazing conversation and learning. My guide in Santiago and Valparaiso, Dominique, provided lots of knowledge and was simply fun to hang out with and talk about differences in Chilean and American culture. The private dinner was the highlight of the trip with fantastic food, wine, and conversation. The Andes hike was also a highlight with only the small group being on the trail--we had the mountains to ourselves! There was a great snack served at the end. The wine tours were of course incredible with high quality wine and a beautiful hotel at Santa Rita. And Rapa Nui was a wonderful experience--I loved the personal touches especially breakfasts at Hotel Taara and the guide was excellent at changing the itinerary when the weather was not great my first day of touring. I loved having a week to spend on the island. The people there are friendly and welcoming and the ceviche the best I have had anywhere!

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 05, 2023

Dear Anne, I am super happy that this trip finally came true for you, after years of planning! I loved reading your comments and how it was a special adventure with many different experiences. I hope you will keep fond memories of Chile and our people. Our entire team wishes you many more fun travel adventures ahead.
All the best,
Lorena

Very Disappointed
Morocco | Nov 11 - Nov 26, 2023

Emre
Emre A.
Germany | Reviewed on Dec 05, 2023
Unfortunately our trip was not as excepted (or promised in the planning phase). First of all, our booking consisted a 14 people carrier, whereas we ended up with a 6 people carrier. Our driver was not as expected also. He was not very friendly, and he was very against air conditioning resulting us to sit in hot in the back since the car also didn't have any curtains.
But biggest surprise came when we reached to our accommodation, they booked 1 room less than what we paid for. Fortunately in...
Read more

Unfortunately our trip was not as excepted (or promised in the planning phase). First of all, our booking consisted a 14 people carrier, whereas we ended up with a 6 people carrier. Our driver was not as expected also. He was not very friendly, and he was very against air conditioning resulting us to sit in hot in the back since the car also didn't have any curtains.
But biggest surprise came when we reached to our accommodation, they booked 1 room less than what we paid for. Fortunately in the first one there was empty room, after talking in the phone for half an hour, it settled, and then ensured that this was a one time mistake that never happened before and will not happen again. But, in the next city it was the same thing but this time hotel was full. So 2 of us had to stay in other place which was 2 levels down that ours. This continue in next cities. Half of them had places so we stayed there. the other half did not, so they changed our hotels so that we can stay together. The most unpleasant thing was they make the changes as a gesture, an upgrade they say. But you can easily check the prices online, where we found out that new places were cheaper than our original agreed ones.

We could have than this trip ourselves for 25% cheaper price. but we didn't, because we wanted to have free mind, just have fun. But in the end, I had to deal with many problems on the way, and although Said solved them in a sense, I couldnt relax like I should. And because of this unnecessary stress, we coulnt get the best of our vocation. And whatever good parts were, they were shaded under these unforgivable mistakes and extra efforts we had to take to overcome them.

Hotel Reviews
Riad Braya
Fes Medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Zitoune Taroudant
Taroudant
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Lina
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Dar Dar
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Dec 06, 2023
Hi Emre, I am writing to extend our deepest apologies for the inconveniences and shortcomings you encountered during your recent trip with us. Your detailed feedback is immensely appreciated, and we deeply regret that your experience did not align with the standards of service and quality we strive to provide. We acknowledge and share your disappointment regarding the issues with transportation and accommodation. It was never our intention to deviate from the initially agreed-upon... Read more

Hi Emre,

I am writing to extend our deepest apologies for the inconveniences and shortcomings you encountered during your recent trip with us. Your detailed feedback is immensely appreciated, and we deeply regret that your experience did not align with the standards of service and quality we strive to provide.

We acknowledge and share your disappointment regarding the issues with transportation and accommodation. It was never our intention to deviate from the initially agreed-upon arrangements, and we deeply regret any discomfort or inconvenience caused as a result.

Regarding the unexpected change in the vehicle and the behavior of our driver Tarik, we are genuinely surprised as he is usually commended for his professionalism and excellent service. We apologize for the discomfort caused by the lack of air conditioning. I will personally reach out to Tarik to investigate this matter and ensure that such incidents do not recur.

As for the accommodations, despite our intention to secure 2 double and 2 single rooms at each location, a misunderstanding with the hotel booking manager has led to an unintended change in the number of rooms and accommodations in both Rabat and Chefchouen. This situation deviates from our standard operating procedures, and we extend our sincere apologies for any confusion or inconvenience caused by this oversight. We are actively working to rectify this issue and appreciate your understanding in this matter.

While we fully acknowledge the mix-up in room allocations, we do want to highlight that some of the changes were intended as genuine upgrades. For instance, in Marrakech, we upgraded your accommodation from a 4-star facility to a 5-star establishment. We genuinely believe that this enhancement was an added benefit to enhance your experience in that city.

Please be assured that we take your concerns seriously and are taking immediate steps to prevent similar issues from arising in the future. We deeply regret that these lapses overshadowed the otherwise enjoyable aspects of your trip and impacted your overall experience.

Once again, please accept our heartfelt apologies for the disappointment and inconvenience you encountered. Your satisfaction is of utmost importance to us, and we earnestly hope for an opportunity to regain your trust in our services in the future.

Warm regards,
Hamza

Fabulous Portugal Trip
Portugal | Sep 23 - Oct 1, 2023

P
Pamela D.
Ashburn, VA | Reviewed on Dec 05, 2023
Raquel and the KImKim team truly planned a wonderful trip of a lifetime for our family. Our accommodations were fantastic, our excursions were amazing and everything went seamlessly. Raquel was very helpful and informative during the planning process and was always responsive when needed. All of our guides were timely and friendly and very good. I would highly recommend KimKim and Raquel if planning a trip to Portugal. We couldn’t have been happier and were very pleased with the trip... Read more

Raquel and the KImKim team truly planned a wonderful trip of a lifetime for our family. Our accommodations were fantastic, our excursions were amazing and everything went seamlessly. Raquel was very helpful and informative during the planning process and was always responsive when needed. All of our guides were timely and friendly and very good. I would highly recommend KimKim and Raquel if planning a trip to Portugal. We couldn’t have been happier and were very pleased with the trip itinerary app which was so easy to use and informative during our travels. Thank you!

Hotel Reviews
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vincci Baixa
Lisbon
Authenticity & Character
Location
Easy to get to everything by walking.
Staff
Cleanliness & Comfort
Boutique Hotel Vivenda Miranda
Lagos

Beautiful accommodations and view was fantastic from our room. Restaurant was also superb.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Detailed walking tour with an informative guide. So much to see in Lisbon and our guide did a good job of hitting the major highlights.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Catamaran Boat to Benagil Cave & Carvoeiro Beach
Catamaran Boat to Benagil Cave & Carvoeiro Beach
Portugal

This was another favorite part of our trip. The views from the Catamaran were amazing. Best way to see the beautiful landscape, cliffs and caves from a water view. Also it was very relaxing and comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

One of our family’s favorite outings. Loved the river cruise and wine tasting with lunch in a private vineyard with the owner. Our host Rafael was wondeful and our driver Fernando was friendly and informative. Also, he went out of his way to make our outing special by stopping along the way to show us scenic overlooks, a dam, and a special port tonic wine tasting on the way home. Highly recommend this excursion. We can’t wait to get the wine we ordered while at the vineyard!!

Quality of Experience
Guides, Drivers and Staff
Transport
Experienced and friendly driver.
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal

Perfect way to end our trip with a wonderful night of authentic Portuguese food and music. Highly recommend.

Quality of Experience
Food
Loved the 3 course meal with wine.
Guides, Drivers and Staff
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

This walking tour was very good and our guide was informative and friendly.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Dec 05, 2023

Hi Pam and family, thank you so much for taking the time to write this wonderful review and for your feedback, which I will make sure to forward to our team of local guides, especially to Rafael who will be more than happy to hear that he contributed to your great experience! I'm so glad you and your family enjoyed this adventure and it was my pleasure to help you with this trip. Hopefully, we can get in touch again in the future. All the best for you, Bert and the kids. x Raquel

12 day Thailand trip
Thailand | Nov 22 - Dec 3, 2023

A
archana r.
Pittsburgh, PA | Reviewed on Dec 05, 2023
The trip itself was very good.we got to get the highlights of all places we visited.lily and Ning were spectacular.their knowledge of the area and history of the places we visited,their communication ,recommendations everything was spectacular. The few things that could have been better are ondays when we had just the driver with no guide, and the trip was lo g,we wished they could communicate in english.im sure that would have made the trip more enjoyable. We chose hotels in the 3 and 4... Read more

The trip itself was very good.we got to get the highlights of all places we visited.lily and Ning were spectacular.their knowledge of the area and history of the places we visited,their communication ,recommendations everything was spectacular. The few things that could have been better are ondays when we had just the driver with no guide, and the trip was lo g,we wished they could communicate in english.im sure that would have made the trip more enjoyable. We chose hotels in the 3 and 4 star categories. All hotels were decent but for the one in kanchanaburi. The walls and bathtub were all breaking apart. The hotel looks good in the reception area but really bad and dingy rooms. The lantern festival was awesome and what an experience! Tiger kingdom was not our cup of tea as it was difficult to see large tigers in small enclosures.on the whole we had a very good trip.Tina took care of all the needs and bookings for us accurately. The communicated regularly and checked in often to keep us posted of the schedule for next day etc.the local guides did that as well.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 06, 2023

Hi Archana,
Thank you for the review and detailed feedback.
I appreciate so much. It was my pleasure to help you through the trip.
Best,
Tina

Everyone of the drivers and guilds were amazi...
Vietnam | Nov 17 - Nov 28, 2023

S
Sibthain a.
Houston, TX | Reviewed on Dec 05, 2023
Everyone of the drivers and guilds were amazing. Read more

Everyone of the drivers and guilds were amazing.

Hotel Reviews
Doris Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palm Garden Resort - Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Dec 06, 2023

Dear Sibthain,

Thank you very much for taking the time to share your feedback. It's wonderful to hear that you had a positive experience, and we are thrilled that you were satisfied with our services. We aim to provide the best experience possible, and it's rewarding to know that we've achieved that with you. We look forward to the opportunity to serve you again in the future.

Warm regards,
Long

Trip of a lifetime to Thailand
Thailand | Nov 22 - Dec 3, 2023

Lorraine
Lorraine B.
Palo Alto, CA | Reviewed on Dec 04, 2023
Our trip to Thailand was spectacular. First, huge kudos to Lacey from Exotic Voyages who planned our two-week stay. She understood exactly the trip I was hoping for, and planned hotels and experiences that exceeded my already high expectations. I planned the trip for me and my adult daughter, and both of us loved every day of the trip. In a heartbeat, I will recommend Exotic Voyages and Lacey in particular to any friends going to Thailand - or Vietnam, Cambodia, etc. In part, what made the... Read more

Our trip to Thailand was spectacular. First, huge kudos to Lacey from Exotic Voyages who planned our two-week stay. She understood exactly the trip I was hoping for, and planned hotels and experiences that exceeded my already high expectations. I planned the trip for me and my adult daughter, and both of us loved every day of the trip. In a heartbeat, I will recommend Exotic Voyages and Lacey in particular to any friends going to Thailand - or Vietnam, Cambodia, etc.

In part, what made the trip so special were our guides (Ms. Oh in Bangkok, Ms. Parn in the Golden Triangle, and Ms. Mona in Chaing Mai). All of them were warm and friendly, taking the time to share Thai culture with us, answering our many questions and showing us their beautiful and serene country.

Beyond our guides, the experiences that Lacey planned for us were fantastic. Highlights included gorgeous temples, delicious food tours, walking with elephants, a wonderful cooking class (5-course meal!), snorkeling at Phi Phi Island, and because we were there for the holiday, Loy Krathong, lighting and releasing lanterns. We also really appreciated learning more about Buddhism and its meaning.

All of our hotels were top tier, with beautiful accommodations, friendly service, and delicious food.

Thank you again, Lacey, and to our guides (and drivers} who created memories that will last a lifetime.

Hotel Reviews
Anantara Mai Khao Phuket Villas
Phuket

This is an incredible property outside of busier Phuket, but still very well located. Our villa was incredible, large and comfortable with our own private pool! We also enjoyed the beach and pool area, including complimentary stand-up paddleboarding, kayaks, etc. Dining was great too. We found ourselves staying on the property to enjoy the restaurants there. I'm sure there's great dining nearby, but we didn't discover it ourselves. I would definitely recommend this hotel for couples and families. If someone wants to be closer to Phuket itself, they may want to choose a different property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Golden Triangle Elephant Camp & Resort

Enchanting! All of the rooms face the valley where the elephants roam, and the view is spectacular. The prettiest picture I took from our entire vacation was from the deck of our room at Anantara. The spa is also excellent; I loved the massage from Poy, and even went back to her a second time. The highlight of course is the elephants, though. It was a wonderful experience to walk the grounds with a small group, guide, and 3 elephants. No riding or petting allowed, which was good; the animals are very well protected and cared for. The only disappointment at Anantara was the Mekong River boat cruise. We were on a boat with a guide who spoke no English, so we weren't able to learn what we'd hoped to. The dining and property in general are top tier. The service at the restaurant - particularly by Kat and Morn - was excellent, and the food at every meal delicious. The infinity pool overlooks the valley with the elephants, an unbeatable view. p.s. let me know if you'd like me to email you the picture from our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Na Nirand Romantic Boutique Resort
Chiang Mai

The highlight of our stay at NaNirand was the Loy Krathong gala dinner. There was a delicious buffet, krathongs to put in the river, Thai entertainment, a professional photographer who subsequently sent us excellent photos, and someone to teach us how to make krathongs. It was a fantastic evening. Note - your materials called the evening "compulsory", but I think a better word would be "complimentary". Compulsory means we HAVE to go, which isn't what was meant, I believe. The room and property was also very nice, generally well located, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ariyasom Villa
Bangkok

A lovely oasis in the middle of bustling Bangkok, Ariyasom Villa is a beautiful, quiet property with lush greenery, a nice swimming pool, really nice rooms, and excellent service. The restaurant is also very good, with a vegetarian focus. Breakfast was a highlight; homemade bread and muffins accompanied delicious Thai food. Location also good, close to the skytrain (if interested).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Chiang Mai by tuk tuk
Explore Chiang Mai by tuk tuk
Chiang Mai

It was a wonderful way to end our stay in Chiang Mai. We saw another beautiful temple, which was peacefully quiet in the morning when we went, and then we visited a food market, which I loved. The visit was made all the better by our wonderful guide, Mona, who patiently explained Thai history and Buddhism to us.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Khantoke Dinner
Traditional Khantoke Dinner
Chiang Mai

It was really nice to learn more about the Lanna culture, and to meet the family who provided the meal. It felt very authentic, which we appreciated.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lantern Festival with local guide
Lantern Festival with local guide
Chiang Mai

We explored Chaing Mai a little saw the huge parade for Loy Krathong, and then drove outside the city to launch a lantern. It was a beautiful and memorable experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

Highly recommend! We loved going to the market to get the food to prepare, and then we spent several hours cooking five different courses. We loved learning about the ingredients and preparations, and then we loved eating what we'd prepared. Absolutely wonderful day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Krathong Theme Dinner at the hotel
Krathong Theme Dinner at the hotel
Chiang Mai

I really think the name of this needs to be changed. Compulsory suggests it's mandatory. Really, it was a "complimentary" - i.e., the dinner was included for all guests. And it was excellent! They had a delicious buffet, entertainment, krathongs to put in the river, someone to show us how to make the krathongs. It was truly a gala evening and a joy to attend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Monk Blessing at Doi Suthep
Afternoon Monk Blessing at Doi Suthep
Chiang Mai

This was one of the best activities we did. Amazing to be at the temple before sunrise, with no crowds at all, so we were able to appreciate the beauty and serenity of the temple. Watching the sunrise was beautiful too, and then being blessed by the monks is something I'll always remember. This is a must-do activity for anyone up for an early start to the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Anantara Golden Triangle - Day of exploration and relaxation
Anantara Golden Triangle - Day of exploration and relaxation
Chiang Rai

The property is spectacular, and what a privilege it was to spend time with the elephants. We signed up for two activities: 1) Walking with Elephants 2) Boat trip on Mekong River Walking with the elephants was moving and beautiful - I highly recommend it for any visitors. I don't think I'd recommend the Mekong River ride, however. We were on a boat with a captain who spoke no English, so we learned nothing except that we could see Myannmar, Thailand, and Laos from the boat. I would have liked to learn more about the Golden Triangle generally, and wasn't able to from this excursion. Instead, I'd recommend your guests sign up for a spa treatment instead. They have a beautiful spa which would be a much better choice than the river boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Great experience! Great food and fun exploring the city at night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

They were a bit touristy, but still really fun to see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

The Golden Palace and Wat Phraw Kaew were both spectactular.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bang Krachao Cycling Tour
Half Day Bang Krachao Cycling Tour
Bangkok

Loved the cycling and seeing the Bang Krachao area - a great way to get energized on our first day in Bangkok. Rating a 3 instead of 5 only because the guide didn't speak English, so our Exotic Voyages guide (Ms. Oh) was forced to come with us. Ms. Oh does not like cycling and ended up falling and hurting herself. In the future, it would be ideal for the guide to speak English to prevent an accident like this. Besides this, however, the ride was beautiful and relaxing and a wonderful introduction to Bangkok.

Quality of Experience
Food
Loved stopping along the way for local food
Guides, Drivers and Staff
As described above
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Dec 10, 2023

Dear Lorraine,
Thank you very much for your brilliant feedback which helps me and my team a lot in improving ourselves and do better in the future.
It was our pleasure to accompany you this time, and I hope to have a chance to welcome you to Vietnam in the next trip.
From Exotic Voyages team with thanks!

I worked with three different trip specialist...
Sri Lanka | Nov 24 - Dec 3, 2023

Kim
Kim M.
Newport News, VA | Reviewed on Dec 04, 2023
I worked with three different trip specialists (Ramith was at the very beginning), but as always, it was a simple process with a rewarding trip at the end. Loved Sri Lanka and loved the experience there! Read more

I worked with three different trip specialists (Ramith was at the very beginning), but as always, it was a simple process with a rewarding trip at the end. Loved Sri Lanka and loved the experience there!

Hotel Review
Flameback Eco Lodge
Weerawila

This place is a gem. Such a neat "glamping" experience with beautiful surroundings in a natural Sri Lankan setting. Wildlife galore, and the service was 10/10. We loved it!

Authenticity & Character
Just stay here, and you'll understand!
Location
You feel like you're off the grid, but you have all the amenities needed to be comfortable.
Staff
They think of things you'll need or want before you even think of them or want them. Top notch.
Cleanliness & Comfort
Very well kept, clean and comfortable.
Activity Reviews
Morning Safari in Yala National Park
Morning Safari in Yala National Park
Sri Lanka

Lots of great animal sitings! Got to see a rare siting of a sloth bear. :)

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Sigiriya Rock Fortress
Visit the Sigiriya Rock Fortress
Sri Lanka

Beautiful and a must see.

Quality of Experience
10/10 with sites, views and food
Guides, Drivers and Staff
We had the best driver who had a lot of knowledge and lots of great suggestions. Truly made the trip special for us and went above and beyond.
Transport
No dogs were killed which was all I was worried about. If you've been to this country, you'll understand! Lol
Local specialist: Ramith Karunaratne
Ramith
Ramith Karunaratne
Local specialist in Colombo, Sri Lanka | Replied on Dec 11, 2023
Hello Kim, Thank you so much for taking the time to share your fantastic feedback with us! We are absolutely thrilled to hear about your rewarding experience with Exemplary Voyages through Kim Kim. It's heartwarming to know that you enjoyed your trip to Sri Lanka and that our team who contributed to making it a memorable adventure for you. Your detailed review of Flameback Eco Lodge paints a vivid picture of a gem in a natural Sri Lankan setting. We're delighted that you found it to be a... Read more

Hello Kim,

Thank you so much for taking the time to share your fantastic feedback with us! We are absolutely thrilled to hear about your rewarding experience with Exemplary Voyages through Kim Kim. It's heartwarming to know that you enjoyed your trip to Sri Lanka and that our team who contributed to making it a memorable adventure for you.

Your detailed review of Flameback Eco Lodge paints a vivid picture of a gem in a natural Sri Lankan setting. We're delighted that you found it to be a neat "glamping" experience with abundant wildlife and top-notch service. It sounds like the perfect retreat for those seeking authenticity and character, we will pass on your valuable feedback with the property for sure.

Exploring Yala National Park and witnessing a rare sighting of a sloth bear must have been truly remarkable! We're glad our guides, drivers, and staff were able to enhance your safari experience, and it's heartening to hear about the 10/10 rating for the quality of your Sigiriya Rock Fortress visit. We always strive to provide exceptional service, and your kind words about our driver's knowledge and helpful suggestions make us proud.

Your witty note about the transport and the absence of any canine encounters brought a smile to our faces! It's these unexpected moments that make every journey unique, and we're delighted to have been a part of your worry-free adventure in Sri Lanka.

Once again, thank you for choosing Exemplary Voyages. We appreciate your trust, and we look forward to welcoming you back for more memorable experiences in the future in our beautiful island.

Safe travels!

Warm regards,
Ramith

Highly recommend Sangita for Nepal travel
Nepal | Sep 22 - Oct 8, 2023

Natalie
Natalie B.
Norwood, OH | Reviewed on Dec 04, 2023
Sangita was a wonderful travel planner. She was kind and easy to interact with. She listened and took care of all the details. She and her team made sure we had everything we needed. When our domestic flights were unexpectedly cancelled mid-trip, she quickly came up with a plan B to do the same thing in a different city that was closer and didn't require a flight. The various guides she set up for us in-country were lovely as well. I would especially recommend Rabin as a trekking guide. Read more

Sangita was a wonderful travel planner. She was kind and easy to interact with. She listened and took care of all the details. She and her team made sure we had everything we needed. When our domestic flights were unexpectedly cancelled mid-trip, she quickly came up with a plan B to do the same thing in a different city that was closer and didn't require a flight. The various guides she set up for us in-country were lovely as well. I would especially recommend Rabin as a trekking guide.

Hotel Reviews
Mountain lodge-Lukla

Such a lovely place to spend the night in after trekking without showers for nearly 2 weeks! The staff was friendly and helpful from the moment we arrived and exchanged our hiking boots for slippers. The rooms are small, but clean and nice. The shower and bathroom were clean and had hot water. I especially loved the dining room (gorgeous painted walls and ceiling!) and the sunroom/sitting room at one end of the building (great place to relax and read!).

Authenticity & Character
Architecture, art, and overall style were beautiful
Location
Away from the main area of town. Quiet and safe.
Staff
Helpful and kind
Cleanliness & Comfort
Hotel Everest View

This hotel was really fun but seemed a little dated for the price. Though after nearly 12 days of hiking, the room and especially the shower was a real luxury. The views were beautiful and the dining experience was wonderful because of the service and the super cool architecture (and fireplace!) and use of the mountainside as part of the building.

Authenticity & Character
Location
Unparalleled location high up on a ridge away from everything else.
Cleanliness & Comfort
Everything was clean, just slightly dated perhaps for the price you pay to stay here.
Kantipur Temple House
Jyatha, Kathmandu

I cannot say enough about this amazing place. It was like stepping into a different world. At once simple and luxurious, it was the perfect place to stay when we began and ended our time in Nepal. The staff are generous, helpful, kind, and so very friendly. The food/meals were delicious. The architecture was mesmerizing and you could spend hours studying the carved wood and intricate details of the brick and wood rooms. Every nook and cranny of this place has character. DO NOT MISS this hotel.

Authenticity & Character
Gorgeous old-world charm.
Location
Walking distance to great restaurants and shopping. Very safe.
Staff
Very kind and helpful with room service or anything else we needed.
Cleanliness & Comfort
Everything was crisp and clean.
Activity Reviews
Visit Pashupatinath Temple & observe evening Aarti Ceremony
Visit Pashupatinath Temple & observe evening Aarti Ceremony
Kathmandu

This is a must-do while in Nepal. Take your time soaking in everything with all your senses.

Quality of Experience
Trek from Gorak Shep to Kalapatthar to Pheriche (7-8 hours)
Trek from Gorak Shep to Kalapatthar to Pheriche (7-8 hours)
Pheriche

Do not miss Kalapatthar!! It is going to be tempting to sleep in when it's 4:30am and you don't want to get up in the literal freezing cold, but the views are breathtaking. This was my favorite day of the hike. Please do not pass it up!! Hike all the way to the top. Your guide will tell you about halfway up that the views are not all that different at the top, and that's mostly true, but they are actually different in that the top gives you a 360 view. If you are physically able to hike to the top, do it!

Quality of Experience
Guides, Drivers and Staff
Trek from Lobuche to Gorakshep to EBC & back to Gorakshep (8-9 hours)
Trek from Lobuche to Gorakshep to EBC & back to Gorakshep (8-9 hours)
Gorak Shep

This hike was nice and was THE DAY to get to EBC. It was what we had been waiting for. Totally worth it.

Quality of Experience
Trek from Namche to Tengboche(3867 m / about 4 hrs)
Trek from Namche to Tengboche(3867 m / about 4 hrs)
Tengboche

I think this is the hardest day of hiking. Lots of uphill, but you will make it and it will be so worth it! Tengboche is a unique place with beautiful views of the mountains!

Fly to Lukla. Trek from Lukla to Phakding (2,610 m/3-4 hrs)
Fly to Lukla. Trek from Lukla to Phakding (2,610 m/3-4 hrs)
Phakding

The flight and landing at the Lukla airport was unlike any other flight you'll ever take. It is a MUST DO. Loved it. Don't forget to stay around and watch other flights landing and taking off! Grab some tea in Lukla and then head out for the first day of hiking. It's an easy day and a good day to get used to hiking and the weight of your bag.

Trek from Tengboche to Dingboche ( 4,360 m/ 3-4 hrs)
Trek from Tengboche to Dingboche ( 4,360 m/ 3-4 hrs)
Dingboche
Quality of Experience
Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Dec 07, 2023

Dear Natalie,

Thank you for the wonderful review. It is an absolute pleasure to host your trip in our country Nepal and we are glad to know you had amazing travel experience with our team. We hope to welcome you back in Nepal soon .

Regards
Sangita and HNB Team

Lorena planned a wonderful two weeks in Chile...
Chile | Nov 17 - Nov 30, 2023

Minda
Minda H.
Maple Grove, MN | Reviewed on Dec 04, 2023
Lorena planned a wonderful two weeks in Chile for us. We experienced several exciting things in this diverse country. We enjoyed the funkiness of Valparaiso with a cooking class. The hike in the Maipo Valley with Sebastian was slightly challenging for us 71 year olds but enjoyable. We were always looked after.
Our time in the Atacama Desert did not disappoint. Highlights there included seeing flamingos at Chaxa Lagoon. We also loved the e-bike trip into the desert and the dune buggy...
Read more

Lorena planned a wonderful two weeks in Chile for us. We experienced several exciting things in this diverse country. We enjoyed the funkiness of Valparaiso with a cooking class. The hike in the Maipo Valley with Sebastian was slightly challenging for us 71 year olds but enjoyable. We were always looked after.
Our time in the Atacama Desert did not disappoint. Highlights there included seeing flamingos at Chaxa Lagoon. We also loved the e-bike trip into the desert and the dune buggy trip (both with On Safari Atacama).
The scenery in Patagonia is breathtaking. We had Anna as a terrific guide during an all-day tour in Torres Del Paine. The fjord cruise in Patagonia was very enjoyable. Highlights of the cruise included beautiful scenery, wildlife sightings, delicious lunch, and whiskey served with glacial ice!
Our only disappointment was the cancellation of our cruise to Magdalena Island in Punta Arenas (to see the penguins) due to the weather. It was a last-minute thing, and we were left to fill the day ourselves.
We have used KimKim many times for our trip planning. They did a great job with this one!

Hotel Reviews
Hotel HD Natales
Puerto Natales

The staff at this hotel is outstanding! The location is lovely, quiet and has great views. It is out of town and requires transportation into town. The rooms are tired and the whole hotel could use updating. The staff made up for the hotel's run down condition.

Authenticity & Character
Location
Great views, quiet
Staff
Everyone was great
Cleanliness & Comfort
Update and better maintenance
Hotel Alma Sur
Punta Arenas

Great breakfast. Staff not helpful.

Authenticity & Character
Location
Staff
Staff did not seem to care about customer service.
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

Great restaurant! It was nice to have filtered water available to refill our containers. There was also always coffee\tea available in the lobby. The front desk was very helpful too.

Authenticity & Character
Location
Quiet, but close to town.
Staff
Cleanliness & Comfort
Activity Reviews
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

Great guide, didn't like getting up so early. Not sure if it was as spectacular as I anticipated.

Buggy Safari Through the Desert
Buggy Safari Through the Desert
San Pedro de Atacama
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Chile

Loved our guide, Anna

E-bike to Lake Cejar
E-bike to Lake Cejar
San Pedro de Atacama
Hike from Sarmiento Lake to Amarga Lagoon
Hike from Sarmiento Lake to Amarga Lagoon
Chile
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Loved seeing the flamingos

Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile
San José Volcano & Andes Mountains
San José Volcano & Andes Mountains
Santiago

Great hike and guide. Especially liked the "treats" after the hike.

Guides, Drivers and Staff
Transport
Private Dinner Experience
Private Dinner Experience
Santiago

Great food, wine and conversation. It was lovely to spend time in a Chilean home. An authentic experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valparaíso Tour & Cooking Class
Valparaíso Tour & Cooking Class
Santiago
Quality of Experience
Loved the cooking class. It was nice to spend time with a Chilean native as well as make some good food.
Guides, Drivers and Staff
Driver seemed impaired? Guide seemed bored.
Transport
Our driver for this day was late arriving for pick up at the hotel as well as picking us up from the cooking class. We think he was either drunk or very hung over as he drove erratically at times and needed to stop at a wayside for over half an hour. We regret not reporting this earlier.
Santiago City Tour
Santiago City Tour
Santiago

Kind of lackluster for us but could have been the travel fatigue from redeye flights.

Quality of Experience
Not much depth
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 05, 2023

Hi Minda, I appreciate you taking the time to leave a detailed review of your trip to Chile! It was indeed a very diverse program to experience many sites and activities and I am happy to know it was an enjoyable time for you. I will follow up with each particular review so I thank you for that and wish you all nothing but the best!
Lorena

18-Day Cultural Tour in Bhutan
Bhutan | Oct 25 - Nov 11, 2023

D
d l.
Seattle, WA | Reviewed on Dec 04, 2023
I'm a very spontaneous solo traveler. I'm not used to booking a guided trip with a planned itinerary but rather buying a plane ticket and figuring out the logistics when I land. I reached out to several agencies with a two weeks prior to my trip and Mieke was the most prompt and accommodating to my travel needs. She planned out an itinerary and booked everything accordingly despite the short notice I gave her. I arrived in Bhutan and had THE MOST TRANSFORMATIVE EXPERIENCE! My driver,... Read more

I'm a very spontaneous solo traveler. I'm not used to booking a guided trip with a planned itinerary but rather buying a plane ticket and figuring out the logistics when I land.

I reached out to several agencies with a two weeks prior to my trip and Mieke was the most prompt and accommodating to my travel needs. She planned out an itinerary and booked everything accordingly despite the short notice I gave her.

I arrived in Bhutan and had THE MOST TRANSFORMATIVE EXPERIENCE! My driver, Jigme, and my guide, Tshering, provided to with a very adaptable and professional experience. Jigme always kept the car clean and shiny that I felt like a diplomat or celebrity everywhere I went. However it was Tshering's breadth of knowledge in his culture from history, traditions, and Buddhist teachings brought me into Bhutan's culture. By the end of my time, I started to feel like I could fit in like any other local. This has made me rethink how I solo travel and considering hiring a guide in my future travels for a more in-depth cultural experience.

In summary, if you are looking for a good cultural tour through Bhutan you can put your trust in Mieke and Windhorse Tours.

Hotel Review
Homestay in Tang Valley
Tang Valley
Authenticity & Character
Staff
Activity Reviews
Experience a homestay in Bhutan
Experience a homestay in Bhutan
Bhutan
Quality of Experience
Guides, Drivers and Staff
Transport
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on Dec 04, 2023

Hi Dharyll
Thank you for your kind words!! It surely was a last-minute thing, but we nevertheless but our hearts and souls in it to design you the best possible trip for your needs and wishes. I am very glad to hear that it turned out so well.
On behalf of Jigme and Tshering, and all Wind Horse family: it has been a pleasure hosting you here, and 'tashi delek' for the future!
Mieke

An enormous thanks to a fantastic team
Nepal | Nov 21 - Dec 3, 2023

Jude
Jude T.
Australia | Reviewed on Dec 04, 2023
From my first contact with Amanda I knew that I had found the ideal person to work with for my upcoming trek in Nepal. Amanda is an excellent communicator, friendly, quick to respond and worked efficiently to curate the perfect itinerary for my needs. Her enthusiasm for her role is obvious, allowing me to be certain I had found the right fit for me.
The trek itself ran very smoothly. Gelu, our guide, was exceptional - an intelligent, conscientious and professional gentleman whose knowledge...
Read more

From my first contact with Amanda I knew that I had found the ideal person to work with for my upcoming trek in Nepal. Amanda is an excellent communicator, friendly, quick to respond and worked efficiently to curate the perfect itinerary for my needs. Her enthusiasm for her role is obvious, allowing me to be certain I had found the right fit for me.
The trek itself ran very smoothly. Gelu, our guide, was exceptional - an intelligent, conscientious and professional gentleman whose knowledge and experience added greatly to our experience. Nothing was too much trouble for him. Sange, our porter, is a reliable, hardworking and caring soul whose frequent smiles were heartwarming.
All in all, our entire experience with Kimkim and Himalayan trails was way beyond our expectations. Many thanks to a fantastic team!

Local specialist: Amanda Delecca

Catherina and the gang were brilliant and we ...
Guatemala | Nov 18 - Dec 2, 2023

M
Mark B.
Ireland | Reviewed on Dec 04, 2023

Catherina and the gang were brilliant and we loved our trip to Guatemala. Thanks to all of you especially JJ for the 3 - 4days guiding, but all the guides were extremely knowledable.

There were a few hiccups but Catherina sorted it out very quickly. We were bound to have a few but overall it went very smoothly.

Would kave no trouble using them again of we went back in the futrue, would recommend.

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Dec 23, 2023

Dear Mark,

Such an honor to have shared our biggest passion with you, it is incredible how fast time flies away but it will always remain our memory of you two.

The team entirely loved having the opportunity to meet you and we loved your pictures soo much!
Wishing you simply the best as you deserve, keep in mind you have our forever friendship.

Maybe next time we can go to Panamá or Belize!

Absolutely fabulous planning and wonderful tr...
Peru | Nov 23 - Dec 3, 2023

Keith
Keith J.
Atlanta, GA | Reviewed on Dec 04, 2023

Absolutely fabulous planning and wonderful trip

Local specialist: Johanna Fabian

Amazing guided tour of Japan!
Japan | Nov 17 - Nov 27, 2023

Kathleen
Kathleen F.
Kirkland, WA | Reviewed on Dec 04, 2023
Ryoji Shimada, Yoshida Takehara, Jun Tanida, Yoshiko Yoshida, and our guide for the bar hopping were all exceptionally knowledgeable, cheerful, and accomodating. I always felt secure and comfortable and could not ask for more. The itinerary exceeded my expectations and I truly thank you for the cultural variety show in Gion. Happy to have experienced the subway, bus, trains, and of course the Shinkansen. The choice of hotels allowed us to do our own explorations of Shibuya and Kyoto. Enjoyed... Read more

Ryoji Shimada, Yoshida Takehara, Jun Tanida, Yoshiko Yoshida, and our guide for the bar hopping were all exceptionally knowledgeable, cheerful, and accomodating. I always felt secure and comfortable and could not ask for more. The itinerary exceeded my expectations and I truly thank you for the cultural variety show in Gion. Happy to have experienced the subway, bus, trains, and of course the Shinkansen. The choice of hotels allowed us to do our own explorations of Shibuya and Kyoto. Enjoyed the shopping and foods. I highly recommend booking travel through you. Thank you for making my first visit to Japan memorable. Arigato gozaimasu. Mahalo and Aloha.

Hotel Reviews
Shibuya Excel Hotel Tokyu
Tokyo

Excellent friendly and helpful service. Perfect location for shopping and travel to sites.

Authenticity & Character
Great buffet breakfast with views. Clean, green, helpful staff.
Location
Easy walking to shopping and travel connections.
Staff
Front desk gentleman was english speaking and was a tremenous help with our lost taxi driver.
Cleanliness & Comfort
Excellent bed. Very clean room. Appreciate the green theme.
Ryokan Aura Tachibana
Hakone

The location in the mountain village with views is serene.

Authenticity & Character
Rather small and has an old world ambiance.
Location
Beautiful views and enjoyed the private in-room onsen.
Staff
The dining room staff was excellent.
Cleanliness & Comfort
Overall clean.
Kyoto Tokyu Hotel
Kyoto

Great buffet breakfast. Beautiful, serene, and clean. The shuttle to/from the train station makes travel and shopping convenient.

Authenticity & Character
Beautiful lobby, garden, and staff.
Location
Shuttle to the train station makes walking to shopping convenient.
Staff
Cordial and helpful at all times.
Cleanliness & Comfort
The room is all around clean and comfortable.
Activity Reviews
Tokyo Bar Hopping Night Tour in Shinjuku
Tokyo Bar Hopping Night Tour in Shinjuku
Tokyo
Quality of Experience
Guides, Drivers and Staff
Full Day Nara Tour From Kyoto with Naramachi District
Full Day Nara Tour From Kyoto with Naramachi District
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour to Arashiyama Bamboo Grove
Full Day Tour to Arashiyama Bamboo Grove
Kyoto
Quality of Experience
9
Guides, Drivers and Staff
Transport
Full Day Tour with Tea Ceremony
Full Day Tour with Tea Ceremony
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Ashi Tour
Full Day Mt. Fuji and Lake Ashi Tour
Hakone

We had a beautiful clear day.

Quality of Experience
Clear skies, beautiful fall colors, and clear view of Mt Fuji.
Guides, Drivers and Staff
Most excellent.
Transport
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Tokyo

All sights were breathtaking. Enjoyed it all.

Quality of Experience
The history at the shrine and natural beauty of the falls and lake.
Food
Eating the little lake fish from head to tail. Yummy.
Guides, Drivers and Staff
Ryoji is very well versed on the travel sites and guided us to a great fish lunch, shopping, and has a very pleasant demeanor and happy smile.
Transport
The variety.
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

Amazing historical tour. Lots of walking and never felt rushed or anxious.

Quality of Experience
Tsukiji market!
Guides, Drivers and Staff
Our guide Ryoji was "first class".
Transport
Being able to travel the different venues with residents.
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Dec 06, 2023
Hi Kathleen, Greetings from Fei. Thank a lot for sharing your positive feedback and your enjoyable experience with us! We are thrilled to hear that you had a fantastic time with Ryoji Shimada, Yoshida Takehara, Jun Tanida and Yoshiko Yoshida. We are proud of them. They bring great happiness to our travelers like you. It brings us great joy to know that you enjoyed your time with the local culture and the natural beauty. Thank you for choosing our services. Should you ever decide to visit... Read more

Hi Kathleen,

Greetings from Fei.

Thank a lot for sharing your positive feedback and your enjoyable experience with us! We are thrilled to hear that you had a fantastic time with Ryoji Shimada, Yoshida Takehara, Jun Tanida and Yoshiko Yoshida. We are proud of them. They bring great happiness to our travelers like you. It brings us great joy to know that you enjoyed your time with the local culture and the natural beauty.

Thank you for choosing our services. Should you ever decide to visit Japan again in the future, we would be more than happy to assist you with your travel plans. There is always more to explore and discover in this beautiful country.

Wish you happy life now and future.

Best wishes from Japan,
Fei

Galápagos Islands were one of the best trips ...
Galapagos Islands | Nov 17 - Nov 27, 2023

Shari
Shari T.
San Diego, CA | Reviewed on Dec 04, 2023
Galápagos Islands were one of the best trips of my life! Everything exceeded my expectations. All the sightseeings, tours and tour guides were great. I was amazed by the wild life and marine life on the islands! The trip was filled with so much enthusiasm and excitement every day! The food was wonderful and so fresh. I highly recommend this trip to all nature enthusiasts and adventurers! So many things to see and places to explore! Read more

Galápagos Islands were one of the best trips of my life! Everything exceeded my expectations. All the sightseeings, tours and tour guides were great. I was amazed by the wild life and marine life on the islands! The trip was filled with so much enthusiasm and excitement every day! The food was wonderful and so fresh. I highly recommend this trip to all nature enthusiasts and adventurers! So many things to see and places to explore!

Activity Reviews
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

North Seymour was great! Loved every single moment of my hike on this island .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Treasure of Galapagos: Scuba Diving at Kicker Rock
The Treasure of Galapagos: Scuba Diving at Kicker Rock
Isla San Cristóbal

My diving experience was exhilarating and beyond belief. Thanks to the dive master for taking good care of us (3 divers at different skill levels) and showing us the best of Galápagos and kicker rock had to offer . I felt safe and enjoyed every moment of my diving experience. In addition, I got so many amazing underwater photos and videos which I will alway cherish and remember.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Dec 09, 2023

Hi Shari,

Thank you for the feedback. I am so happy all of you enjoyed this trip to the Galapagos Islands.
The team is very happy to meet people like you :)

I hope you can visit us again with friends or family! :)
Kind regards,

Lucía

My trip to Costa Rica was incredible! Brian a...
Costa Rica | Nov 20 - Dec 2, 2023

M
Mayra L.
East Rancho Dominguez, CA | Reviewed on Dec 04, 2023

My trip to Costa Rica was incredible! Brian and his team at Serendipity Adventures did an amazing job with planning and communicating once I arrived to the country. While the entire trip was absolutely amazing, surf lessons in Manuel Antonio was the highlight for me.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 04, 2023

Hola Mayra,

I'm delighted to hear that your trip was incredible! We are thrilled to know that the planning and communication were up to your expectations. It's wonderful that the surf lessons in Manuel Antonio stood out as a highlight for you. If you ever plan to return or have any more adventures in mind, feel free to reach out.

Pura Vida! 🏄‍♂️
Bryan

20 year anniversary trip to remember
Nepal | Nov 15 - Nov 29, 2023

Geneva
Geneva B.
Chicago, IL | Reviewed on Dec 03, 2023

Our trip was arranged by Sangita (logistics) and Bipin (city guide). Bipin did a wonderful job, showing us surround the cities of Kathmandu and Patan! Sangita did a fabulous job making sure our trip flowed well, tickets were purchased and drivers showed up on time. During our trek in the Himalayas, Rabin was our guide. He was an absolute superstar. He was endlessly patient, compassionate, extremely knowledgeable about the trek and surrounding region, and attentive to our needs. This trip far exceeded our expectations!

Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Dec 04, 2023

Dear Geneva,

Thank you for the wonderful review. It is an absolute pleasure to host your family trip in our country Nepal and we are glad to know you had amazing travel experience with our team. We hope to welcome you back in Nepal soon .

Regards
Sangita and HNB Team

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