Kimkim Trip Reviews

4.8
Based on 19,810 ratings
Read 19,810 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

14 Days in Spain in Autumn
Spain | Oct 17 - Oct 29, 2023

P
Pamela M.
Canada | Reviewed on Oct 31, 2023
Booking our 14 day Spain trip with KimKim and having Raquel as our specialist was a fabulous experience throughout the entire process, from planning then all the way throughout our trip. We gave Raquel our request and what we wanted to do and she planned, organized and booked our hotels, train tickets and tours. Raquel also made suggestions on what we might want to do while in that city. All the hotels were excellent quality and tours were highly reliable. When we did need assistance,... Read more

Booking our 14 day Spain trip with KimKim and having Raquel as our specialist was a fabulous experience throughout the entire process, from planning then all the way throughout our trip. We gave Raquel our request and what we wanted to do and she planned, organized and booked our hotels, train tickets and tours. Raquel also made suggestions on what we might want to do while in that city. All the hotels were excellent quality and tours were highly reliable. When we did need assistance, Raquel responded quickly and it was all resolved within minutes. I would highly recommend KimKim and specifically Raquel for your next trip.

Hotel Reviews
Palacio Mariana Pineda Hotel
Granada

Loved the character and uniqueness. Great breakfast. They even opened a few minutes early when they knew we were leaving early.

Authenticity & Character
Unique rooms and furniture.
Location
Staff
Cleanliness & Comfort
Sacristía de Santa Ana
Seville

Clean and cosy. Great location. The breakfast was excellent.

Authenticity & Character
Our guide told us that this was once a private residence but now a hotel. It is unique and very cozy. Our room overlooked the square and was nice to see and hear all the activity.
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

A quiet and modern hotel with a great location. The breakfast was included and food was excellent.

Authenticity & Character
Location
Very walkable to the old city and many of the attractions.
Staff
Very helpful staff.
Cleanliness & Comfort
Rooms were clean and quiet.
One Shot Palacio Reina Victoria 04 Hotel
Valencia

This is a beautiful hotel a fabulous city. Great location so you can walk to many parts of the old city.

Authenticity & Character
Location
Very walkable
Staff
Cleanliness & Comfort
Very clean and comfortable.
7 Islas Hotel
Madrid

Clean, quiet and great location. We did eat in the restaurant in evening and it was tasty.

Authenticity & Character
Very clean and quiet. A modern, minimalist decor.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Barcelona by E-Bike: Iconic Sights & Hidden Gems
Barcelona by E-Bike: Iconic Sights & Hidden Gems
Barcelona

Kinda disappointing! Bikes were old and not in best shape. There was no orientation, offerings of bike helmets, nor did the guide find out how experienced the riders were. This excursion is not for the inexperienced rider.

Quality of Experience
The route did highlight areas of Barcelona, but poor quality bikes and no helmets took away from the experience.
Guides, Drivers and Staff
Transport
Valencia by Tuk Tuk
Valencia by Tuk Tuk
Valencia

This was a relaxing and fun way to explore Valencia. Fiona loved her job and the city and she exuded positivity and excitement. It was a fabulous way to see the highlights of Valencia. I would have loved for our tour to be longer. I would highly recommend this tour to get a overview of Valencia.

Quality of Experience
Guides, Drivers and Staff
Fiona was positive, loved her city and this just made the entire excursion so much fun.
Transport
The location of meeting point is central, but can be a little difficult to find as signage on the historical buildings are not permitted.
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Excellent guide and provided overview of the city and its history. Andres also made recommendations on other places to visit in the city.

Quality of Experience
Guide had great knowledge of the history and the city and other sites to visit.
Guides, Drivers and Staff
Transport
Meeting us at the hotel just made it so easy to connect.
Private Transfer Hotel to Train Station, Train Seville to Córdoba, Privately Guided Visit of Córdoba, Train Córdoba to Seville, Private Transfer Train Station to Hotel
Private Transfer Hotel to Train Station, Train Seville to Córdoba, Privately Guided Visit of Córdoba, Train Córdoba to Seville, Private Transfer Train Station to Hotel
Seville
Quality of Experience
Guides, Drivers and Staff
Guide was knowledgeable and very helpful to arrange our transportation back to hotel earlier than the schedule.
Transport
The train to Cordoba was efficient and was easy to find our guide. Having a private drive back to Valencia was perfect, so we could just relax and even have a little siesta. When we did have difficulty finding our driver, I called the company and we quickly connected. One of our people got sick and we wanted to return early, so we called the transportation company and they were able to accommodate us. Excellent service!!
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

This was a fabulous show and the performers were excellent. It was especially interesting as it was located in one of the caves.

Quality of Experience
The performers were excellent.
Guides, Drivers and Staff
There were no guides nor did the production company speak english, so it was up to us to figure it out.
Transport
There was no problem getting a taxi to take us to the location (Sacramentoe Caves) but at the end of the show there was no communication on how to return to our hotel. It was late in evening and our hotel was a significant walk. Eventually a bus came along and we got on it to get down to the town where we eventually got off and grabbed a cab.
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Excellent guide and very knowledgeable of the history of Spain and influences. There were many guides in area to help identify which group you were assigned to.

Quality of Experience
Guides, Drivers and Staff
Our guide was extremely knowledgeable of history and architecture.
Transport
Taxi rides up to and back to the city centre were easy to access.
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

Our guide connected with us before the trip so we were able to stay in contact before arrival. Because it was raining, our guide and taxi driver took us to purchase umbrellas. Victor was extremely knowledgeable and also was able to convey the history through storytelling. We really enjoyed this tour and would recommend a trip to Toledo. We just wished we had better weather as many of the shops were closed due to the rain.

Quality of Experience
Guides, Drivers and Staff
Victor is a great guide and storyteller who is knowledgeable about history.
Transport
A quick train trip from Madrid to Toledo to meet our guide was excellent and easy way to travel. This was one of our first trips where we travelled by train and I would do it again. It is easy and stressfree.
Highlights Walk of Old Madrid
Highlights Walk of Old Madrid
Madrid

A great overview and introduction to Madrid. We were able to walk from our hotel.

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable and also took time to help us get a Sim card for our phones.
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

So much fun and great opportunity to meet other travelers.

Quality of Experience
Food
A great introduction to the world of tapas
Guides, Drivers and Staff
Transport
We took a taxi to the meeting place and walked to each of the restaurants.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Nov 15, 2023

Hi Pam! I really appreciate that you have taken the time to share your feedback and the highlights of your trip to Spain with us :) I am sad to hear about the bike tour, I will certainly get in touch with our guide and share your feedback so we can improve our future services for our travellers. It has been a real pleasure working with you to create this experience and hopefully, we will get in touch again for future adventures ;) I wish you all the best! x Raquel

Dimetrios was so helpful and went above and b...
Greece | Oct 17 - Oct 28, 2023

L
Linda F.
Newark, NJ | Reviewed on Oct 31, 2023

Dimetrios was so helpful and went above and beyond!! Very attentive

Local specialist: Dimitrios Mantelos
Dimitrios
Dimitrios Mantelos
Local specialist in Athens | Replied on Nov 10, 2023

Hello Linda,

Thank you so much for your nice words. I am sure you did enjoy the trip!
Please do not hesitate to contact me in the future for any assistance. I will be more than happy to help.

I also want to wish you a Happy Thanksgiving, as we are close to it.

Warm regards,

Dimitrios

Another Successful KimKim Travel Experience
Spain | Oct 7 - Oct 21, 2023

Phil
Phil R.
Pelham, AL | Reviewed on Oct 31, 2023
This was our third vacation in Europe using KimKim, and like the previous trips, they delivered! Our multi-city self-drive adventure in Andalucia was well coordinated. Our KimKim agent, Rita, arranged our rail and car transportation, secured professional walking guides, and made excellent recommendations for hotels, restaurants, and day excursions. Rita was a supportive partner in respecting our travel expectations and budget. Her thoughtful planning included unique experiences in... Read more

This was our third vacation in Europe using KimKim, and like the previous trips, they delivered! Our multi-city self-drive adventure in Andalucia was well coordinated. Our KimKim agent, Rita, arranged our rail and car transportation, secured professional walking guides, and made excellent recommendations for hotels, restaurants, and day excursions. Rita was a supportive partner in respecting our travel expectations and budget. Her thoughtful planning included unique experiences in Andalucia such as a tapas bar sampling, authentic flamenco, a Spanish guitar concert and a most memorable cooking experience. We look forward our next travel adventure with KimKim.

Hotel Reviews
Catalonia Ronda
Ronda

This was by far the best hotel of the trip. It felt luxurious and was in a fantastic location. I felt like I was living the high life staying here. Would highly recommend it to anyone.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Plaza Malaga Hotel
Malaga

The GPS had us going in circles trying to locate this hotel, as it was in a pedestrian-only zone. We ended up having to call the hotel for directions to a nearby public. Otherwise, it was a lovely hotel in a wonderful location. No complaints!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Puerta de Triana
Seville

This hotel was in a great location, right in the heart of everything. The parking situation was a bit confusing, as they had a garage that we didn't know about in advance. Some advance notice about the parking would have been helpful, but the staff was able to direct us to a public parking lot nearby

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hands-On Cooking Class in Granada
Hands-On Cooking Class in Granada
Granada

This was an unexpectedly delightful experience. Meeting the chef at a market and getting to shop for our ingredients was a fun twist. We ended up spending about six hours with her at her farm, which was more than we anticipated but didn't interfere with our plans. It was a great day, and I'd recommend it to anyone who loves cooking and doesn't mind spending a bit of extra time on it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Nov 03, 2023

Hi Phil, Meredith & Jennifer,
Thank you so much for your kind words!! It was a real pleasure for me to be a small part of your journey to Spain and I'm so glad you had such a wonderful trip. I will be more than happy to work with you again in the future for the next adventure! Best regards from the Espiritu Travel family! :) Rita

Crazy but beautiful country.Thanks you to T...
Vietnam | Oct 23 - Oct 29, 2023

G
Gary d.
Guernsey | Reviewed on Oct 31, 2023
Crazy but beautiful country. Thanks you to Trang for very efficient organisation and also Mr Sang who was a very enjoyable tour guide. Read more

Crazy but beautiful country.

Thanks you to Trang for very efficient organisation and also Mr Sang who was a very enjoyable tour guide.

Hotel Reviews
La Casta Cruise
Halong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Premium Hotel
Authenticity & Character
Rooms very dated. Cold shower.
Location
Staff
Cleanliness & Comfort
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-day Cu Chi Tunnels tour
Half-day Cu Chi Tunnels tour
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
I’m
Transport
Ben Tre Tour
Ben Tre Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Nov 01, 2023

Hi Gary,

Thank you much for your review. I hope to see you again on your next trip to Vietnam and South-East Asia

Hope you always healthy, lucky, and happy

Best regards
Trang

A must visit country to explore!
Croatia | Sep 18 - Sep 25, 2023

T
Taryn S.
| Reviewed on Oct 31, 2023
We had a wonderful time during our trip to Croatia. The country was beautiful, the people were kind, and the food was delicious. Our itinerary allowed for a good mix of rest and exploring. We enjoyed activities off the beaten path and some classic sites. The island of Korčula was our absolute favorite and would love to spend more time there. Our tour of the island with culinary tastes was amazing. We were so happy to visit Komparak and then have lunch in the country side. All hotels were... Read more

We had a wonderful time during our trip to Croatia. The country was beautiful, the people were kind, and the food was delicious. Our itinerary allowed for a good mix of rest and exploring. We enjoyed activities off the beaten path and some classic sites. The island of Korčula was our absolute favorite and would love to spend more time there. Our tour of the island with culinary tastes was amazing. We were so happy to visit Komparak and then have lunch in the country side. All hotels were clean, well located, and a joy to stay in. Our drivers were friendly and we much appreciated being driven around. We had a small issue with 1 ferry ride but Anna Maria was able to quickly resolve and we caught the ferry on time. Would highly recommend booking a trip!

Hotel Reviews
Hotel Lero
Dubrovnik

The rooms at this hotel are very spacious, modern and clean! The welcome cookies were delightful and the staff friendly. There isn't much nearby but don't let that deter you. The food and drinks at the Piano bar were flavorful and the breakfast buffet was huge. We also ate at the attached Taj Mahal restaurant which is an absolute must try. We took a bus back from the old city one day which was only a few minutes long and very easy to navigate.

Authenticity & Character
Attached to a traditional Bosnian restaurant (Taj Mahal) which is a must try.
Location
An easy, quick bus ride from old town. Nearby grocery store as well.
Staff
Cleanliness & Comfort
Very comfortable, modern and spacious rooms. Very clean hotel as well.
The Fabris Inn
Korčula

The staff here are SO friendly and helpful. The hotel is an easy walk from the ferry and well located in town. Due to it being a historic building, the rooms are quiet small and it can be noisy but each room is well laid out and earplugs are provided. Breakfast was yummy and the welcome gift of cookies were our favorite.

Authenticity & Character
Historic, old building with lots of character and charm
Location
Great location! Easy to walk to many places within town and to the ferry.
Staff
The kindest staff. One day it was raining and we were lent an umbrella
Cleanliness & Comfort
Very clean. The rooms and especially the bathroom are quite small but it was ok for our short stay and the hotel provided many accommodations to compensate for the historic building.
Amfora Hvar Grand Beach Resort
Hvar

Huge resort which is a bit of a change for us but we ended up enjoying very much. The room was very spacious, modern and clean. It had a nice balcony where we could see boats passing on the water. The pool area was very nice with a small beach nearby. The staff were very nice and helpful. It is a 10min walk from town but easy if you go around the hill (and not up & over it). As this resort is on a hillside there are a lot of stairs and levels. Poolside food and breakfast buffet were delicious and there is something for everyone.

Authenticity & Character
Location
It's a bit out of town but the location is beautiful. We didn't mind the walk.
Staff
Friendly and helpful staff
Cleanliness & Comfort
Hotel Camera Split
Split

Very spacious, clean and modern room. The host was incredibly kind and made huge, delicious breakfast each morning. The location felt very safe and allowed for quiet sleeping while still being within walking distance of many sites. We would stay here again!

Authenticity & Character
Location
Easy to walk to. Felt safe. Not on a loud street.
Staff
Our host was so kind. Wonderful woman.
Cleanliness & Comfort
So clean and spacious! Modern amenities. The beds were very comfortable.
Activity Reviews
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

We really enjoyed this private tour of the old city. Our host was incredibly knowledgeable and gave us an indepth look into the city, beyond what we could have learned simply walking around ourselves. She customized the trip to what we found interesting and gave us tips on where to grab lunch after and tour the city walls.

Quality of Experience
Customized in depth tour
Food
We didn't have any included food. We were given recommendations on where to grab lunch after.
Guides, Drivers and Staff
Our tour guide was the best! She was so kind, knowledgeable and friendly.
Transport
Our driver took us down to the old city and it was easy to walk around from there. The Dubrovnik Pass included bus transport so we could easily get back to our hotel
Konavle Wine Tasting Tour
Konavle Wine Tasting Tour
Dubrovnik

Fun tour tasting wine and experiencing the local culture. Small group was the perfect size and it was nice to meet others from around the world. All winery hosts were kind and inviting; excited to tell us about their culture and treat us to their products. The train ride between wineries was fun even when it started raining. This made our trip even more memorable and we were able to warm up with some spirits in addition to the wine. The bus picked us up and dropped us off directly at our hotel so that was very accommodating.

Quality of Experience
Guides, Drivers and Staff
Our host was friendly, knowledgeable and funny
Transport
Easy bus ride and comfortable transportation. The little train between vineyards was fun even when it started raining.
Day Trip to Krka National Park & Trogir
Day Trip to Krka National Park & Trogir
Split

The waterfalls are breathtaking! Our tour guide was friendly and allowed for ample time to explore the park and then take a short boat ride to Trogir. The park can become crowded so we were happy to have traveled on the edge of peak season and while not overwhelming warm. The walk is several levels but not difficult or too strenuous. The short boat ride was enjoyable and it was nice to explore another small town.

Quality of Experience
Guides, Drivers and Staff
Friendly and knowledgeable tour guide
Transport
Tastes of Korčula Island
Tastes of Korčula Island
Korčula

Hands down, our favorite experience during the trip! A short ride to Komparak allowed us to experience a private tour tasting honey, jam, olive oil and gin. Our host was welcoming, friendly, and knowledgeable. We purchased several products to take back home with us. Our driver then picked us up to drive into the countryside for lunch. The lunch was incredible - sitting outside near the garden when our lunch was grown. The staff were friendly, the food was amazing and we relaxed while enjoying the sites, smells and tastes. We took our time and then called our driver when nearing the end of our meal who promptly came to pick us up.

Quality of Experience
Absolutely worth it
Food
High quality, local and the tour was personalized to what we liked.
Guides, Drivers and Staff
Very friendly
Transport
Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Nov 02, 2023

Dear Taryn,

We are incredibly grateful that you took the time to leave us a 5 star review - we really appreciate it. It's great to hear that you enjoyed your vacation in Croatia, and we're happy that we helped make your trip memorable and enjoyable.

Kind regards
Tina

Great company!
Italy | Oct 17 - Oct 26, 2023

Tammy
Tammy N.
Canada | Reviewed on Oct 31, 2023
Can’t say enough good things about this company…they made our honeymoon vacation in Italy, seamless and stress free. Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed. The couple of hiccups during the trip ( a train strike and mapping error) were handled quickly and easily. We will certainly be using this service again again and highly recommend it to... Read more

Can’t say enough good things about this company…they made our honeymoon vacation in Italy, seamless and stress free. Emi, our consultant from Rome, created a wonderful itinerary for us with great tours and accommodations, car service when needed and a timeline that kept us entertained but not overwhelmed. The couple of hiccups during the trip ( a train strike and mapping error) were handled quickly and easily. We will certainly be using this service again again and highly recommend it to others!

Hotel Reviews
Nord nuova roma hotel Rome
Rome
Authenticity & Character
Location
Close enough to the train station to walk there. Also easy walking distance to many attractions.
Staff
Very helpful but not the most approachable
Cleanliness & Comfort
Clean, very comfortable and lots of little niceties thrown in
Hotel Ca' d'Oro
Venice

Great little hotel off the beaten path. Very clean and comfortable. Unfortunately we were only there for one night and had to leave early so didn’t get to take in the breakfast

Authenticity & Character
Location
Off the beaten path so was nice and quiet. Just over 20 minute walk to the train station
Staff
Very helpful
Cleanliness & Comfort
Hotel Cosimo de' Medici
Florence

Great little hidden away gem!

Authenticity & Character
Location
Super close to the train station and very convenient to many attractions
Staff
Cleanliness & Comfort
Pillows were very firm otherwise everything else was great
Unconventional Hotel Sorrento 3* Sant'Agnello
Sant'Agnello

Wonderful little hotel tucked away from the main hustle and bustle. Clean, nice view from our balcony, wonderful breakfast and very helpful and friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tuscan Cooking class and S.Lorenzo Market
Tuscan Cooking class and S.Lorenzo Market
Florence

So much fun!! A must do!!

Quality of Experience
Food
Guides, Drivers and Staff
Stefano and Thomas were awesome. Wonderful teachers and made the whole experience so much fun!
Accademia Gallery Tour
Accademia Gallery Tour
Florence

This was an interesting tour but sometimes difficult to hear or follow with all the information. Nice to see but not a must

Quality of Experience
Guides, Drivers and Staff
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento

Wonderful to have a day to wander and explore the area

Quality of Experience
Chianti colors and flavors: Tuscan countryside with wine tastings
Chianti colors and flavors: Tuscan countryside with wine tastings
Florence

Amazing!! This is a must do, even for a non wine drinker! Lol

Quality of Experience
Guides, Drivers and Staff
Our guide, Antonia ( I believe), was terrific! So informative, understandable and friendly
Transport
Amalfi Coast experience from Sorrento
Amalfi Coast experience from Sorrento
Sorrento

This area is a must see. Our guide was very informative. Wish we had more time in Amalfi

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emi Carletti
Emi
Emi Carletti
Local specialist in Rome | Replied on Nov 16, 2023

Thank you for choosing to book your trip with us! Planning your journey has been an absolute pleasure, and ensuring everything went seamlessly has been our goal. We deeply appreciate your kind review – it means the world to us!
We take pride in curating hidden gems for our travelers, ensuring an authentically Italian experience. Our aim is to unveil the lesser-known treasures that capture the true essence of Italy, creating unforgettable memories for our explorers.
Looking foeward to plan a new trip for you!! :)
Emi

Wonderful trip to Ireland!
Ireland | Oct 15 - Oct 22, 2023

A
Alexis F.
Chicago, IL | Reviewed on Oct 31, 2023
Wonderful trip to Ireland! The local team was great with checking in once in country. The itinerary provided offered wonderful selections of things to do and places to visit to fill our time. All restaurants and stops suggested were wonderful. The hotels lacked in some areas, but overall nice stays. We loved driving through the south end of the island and visiting the beautiful naturescapes of Ireland. Would definitely use again for future trips! Read more

Wonderful trip to Ireland! The local team was great with checking in once in country. The itinerary provided offered wonderful selections of things to do and places to visit to fill our time. All restaurants and stops suggested were wonderful. The hotels lacked in some areas, but overall nice stays. We loved driving through the south end of the island and visiting the beautiful naturescapes of Ireland. Would definitely use again for future trips!

Hotel Reviews
Harbour Hotel
Galway

Great location - updated hotel with very nice and functional rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dingle Skellig Hotel
Farran, Dingle

Beautiful area - hospitality lacking. Hotel was clean, room was spacious and practical; however, staff would not even make eye contact or answer questions upon check-in. Similar experience at check-out. Opted to spend time in town rather than use facilities of hotel.

Authenticity & Character
Location
Beautiful views from hotel room, but a walk to town.
Staff
Cleanliness & Comfort
The Brehon Hotel
Killarney

Grand hotel, though dated, with charm offering numerous amenities. Rooms were spacious and practical despite showing age. The restaurant facilities were nice; however, staff was not friendly at dinner and service was poor. Better to eat in town or elsewhere as dinner was like pulling teeth. Location wonderful as it provided easy access to so many wonderful spots in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Montenotte Hotel
Cork

Gorgeous location and design; however, completely dysfunctional hotel with poor service, poor layout, and poor bathroom facilities. Great to stop at for panoramic view of city, but not worth checking in!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Alex Hotel
Dublin

Great service, wonderful rooms, excellent food and drink! Staff could not be more accommodating or friendly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Nov 01, 2023
Hi Alexis Thank you for your kind words. We are glad you enjoyed the your trip with us around Ireland. Also we really appreciate the feedback about the hotels, I am very surprised about your experience regarding the The Montenotte Hotel, I stayed there myself over the summer for a long weekend and it sounds like totally different hotel you are describing. I will certainly pass this information on to the General Manager of the Hotel and I am sure he will message you personally to apologise... Read more

Hi Alexis

Thank you for your kind words. We are glad you enjoyed the your trip with us around Ireland. Also we really appreciate the feedback about the hotels, I am very surprised about your experience regarding the The Montenotte Hotel, I stayed there myself over the summer for a long weekend and it sounds like totally different hotel you are describing. I will certainly pass this information on to the General Manager of the Hotel and I am sure he will message you personally to apologise for your experience.

I am glad overall that your experience was an enjoyable one and hope to have the chance to welcome you back to Ireland in the future.

Kind Regards

Dean

Iceland, A Trip of a Lifetime with KIMKIM
Iceland | Oct 21 - Oct 29, 2023

S
Stuart S.
Visalia, CA | Reviewed on Oct 31, 2023
The Iceland Tour was an amazing trip, aided by the professional and competent KIM KIM team. A special recognition to Francesca, who has helped arrange this trip for over a year. The rental car, the itinerary, the accommodations were all taken care of. I highly recommend self driving as it gives one the freedom to set your own pace and to alter locations as desired. All of the excursions were worth the time and a special shout out to Arctic Adventures and their Super Jeep Aurora Tour. The... Read more

The Iceland Tour was an amazing trip, aided by the professional and competent KIM KIM team. A special recognition to Francesca, who has helped arrange this trip for over a year. The rental car, the itinerary, the accommodations were all taken care of. I highly recommend self driving as it gives one the freedom to set your own pace and to alter locations as desired. All of the excursions were worth the time and a special shout out to Arctic Adventures and their Super Jeep Aurora Tour. The accommodations were all good and were well located, usually a few miles toward the next day’s journey. A few minor issues during the course of the trip were quickly resolved by KIM KIM team member Preeti. Anyone considering a trip to Iceland should consider utilizing the services of KIM KIM. I feel that my nine day tour of the Golden Ring Road was just right. Every day was planned out with possible options. Excursions included many natural wonders, the animals, the Icelandic Horse, reindeer and whales. The hot spring spas, the ATV ride, the helicopter tour and of course, the Northern Lights.The following information is important to be aware of; food is expensive in Iceland, especially restaurant dinners. Our breakfasts were included with the hotels and for lunch, we saved money by buying sandwiches from the grocery store. Also, after you have arrived and are picking up the rental car, be sure to purchase the auto damage insurance. Windy days and close parking can result in expensive dings. Finally, if Iceland is on your Bucket List, go now! It’s a beautiful country with miles of empty roads and unbelievable wild scenery. But the pressure of uncontrolled tourism is bound to forever change the country and the quality of your adventure. Make reservations and go. Your memories of Iceland will remain long after the cost is forgotten.

Hotel Review
Hotel 1001 Nott
Egilsstadir

Beautiful location with a lakeside view and excellent dinner. Very welcoming hosts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Preeti Bhide

Hanoi
Vietnam | Oct 15 - Oct 23, 2023

I
ii suhandi T.
Singapore | Reviewed on Oct 31, 2023
Tommy n Jun are good guides. The drivers are all friendly, eventhough we could not communicate. We like Jun more, he is very kind n sincere. We didn't have a chance to see the museum in Hanoi since the museum is closed every Monday. Read more

Tommy n Jun are good guides. The drivers are all friendly, eventhough we could not communicate. We like Jun more, he is very kind n sincere. We didn't have a chance to see the museum in Hanoi since the museum is closed every Monday.

Activity Reviews
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Onboarding Cruise To Lan Ha Bay (Orchid Cruise)
Ha Long Bay

Must go.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam

Must go.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa

We didn't like it, nothing to see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

Must go.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Hanoi
Quality of Experience
Food
Bun Cha n nem
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 01, 2023

Dear Suhandi,
Thanks so much for your review! We’re really glad to know that you enjoyed your recent trip in general. Your feedback is highly appreciated, as it enables us to further develop our products and services!
Thank you again for trusting kimkim and our company. We hope to see you again!
Best,
Long

76 day trip to Australia and New Zealand
Australia | Aug 19 - Oct 29, 2023

L
Lynda D.
Canada | Reviewed on Oct 31, 2023
This trip was amazing. It was a 76 day trip to see both Australia and New Zealand. My Specialist Liz Neal was amazing and fantastic. She worked with me for almost a year to organize everywhere I was going to go and the day trips and I also wanted to make sure that I had drivers to pick me up from the Airport and for the daily outings and they were there. The booklets that she sent me with all the daily information of all the outings and plane information was a fantastic idea. I carried... Read more

This trip was amazing. It was a 76 day trip to see both Australia and New Zealand. My Specialist Liz Neal was amazing and fantastic. She worked with me for almost a year to organize everywhere I was going to go and the day trips and I also wanted to make sure that I had drivers to pick me up from the Airport and for the daily outings and they were there. The booklets that she sent me with all the daily information of all the outings and plane information was a fantastic idea. I carried it everywhere and will use it when I do my photo album.

The only thing is that I need to keep some days off for myself. I was so excited about this trip and I wanted to see everything that I booked something every day. Liz tried to get me some time off from visiting but I just wanted to experience everything. In hindsight, some time off would have been good to actually do things I wanted to do but had no time like either sleep, shop or just walk around. Something to keep in mind for my next trip.

It is too bad that Liz is an expert only on Australia and Zew Zealand. I would love to have her as my agent for all my next trips.

Thank you for this amazing experience.

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Oct 31, 2023

Dear Lynda,
What a thoughtful review. I really really appreciate your words. It was an ABSOLUTE pleasure to work with you and plan this very long trip. You had so much enthusiasm to explore everything !! All my suppliers had wonderful things to say about you and enjoy hosting you. And although I don't "specialize" in other destinations I travel a lot and I will always be happy to be a sounding board for you with any destinations. It really was a pleasure!

Liz

My recent trip to Greece with my friend, Richard
Greece | Oct 10 - Oct 24, 2023

H
Helen O.
New York, NY | Reviewed on Oct 31, 2023
My recent trip to Greece with my friend, Richard, was wonderful in all aspects. Mariliza devised an itinerary of really worthwhile tours, mythological & archaeological, also cultural, food & wine. The trip plan also allowed for free time so that we could further explore areas on our own. We had a fantastic guide, Magda, for our tour of the Acropolis. For Delos, we had Pantelias who was really passionate about history, mythology and culture. In Naxos, Yiota highlighted life in medieval times... Read more

My recent trip to Greece with my friend, Richard, was wonderful in all aspects. Mariliza devised an itinerary of really worthwhile tours, mythological & archaeological, also cultural, food & wine. The trip plan also allowed for free time so that we could further explore areas on our own. We had a fantastic guide, Magda, for our tour of the Acropolis. For Delos, we had Pantelias who was really passionate about history, mythology and culture. In Naxos, Yiota highlighted life in medieval times there. And on Santorini, we were fortunate to have Panos for 2 tours wherein we were able to discuss local foods and wines, and of course sample both!
All of the places (Athens, Mykonos, Delos, Naxos, Santorini, Crete) we visited had their own unique/different features and I loved them all equally.
I would like to give special mention to our driver in Athens (Pascal??) who ensured our safety and got us to our destinations stress-free. And thank you to all the other drivers who willingly shared local knowledge.
Thank you again Mariliza!

Hotel Reviews
Cyano Suites
Naxos

Located a short walking distance from town. Beautiful view from hotel.

Authenticity & Character
Location
Staff
Family run hotel with very nice ambience.
Cleanliness & Comfort
NLH Monastiraki
Athens

Our first room happened to be in a part of the hotel that is adjacent to a nightclub that was open until 0400. Needless to say we had a sleepless night. We were changed to another room for the following night.

Authenticity & Character
Location
Location is within walking distance of attractions, restaurants, eyc
Staff
Cleanliness & Comfort
SanSal Boutique Hotel
Chania

Great location, walking distance to Old Town.

Authenticity & Character
Location
Easy walking distance to attractions, restaurants.
Staff
Cleanliness & Comfort
Xenones Filotera
Imerovigli

The views from the hotel are spectacular!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Myconian Kyma Design Hotel
Mykonos

Beautiful hotel with wonderful amenities.

Authenticity & Character
Location
Located a short walking distance from town
Staff
Cleanliness & Comfort
Activity Reviews
Athens Highlights / Mythology Tour
Athens Highlights / Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Free afternoon in Athens
Free afternoon in Athens
Athens
Quality of Experience
Greek Food & Wine Tasting
Greek Food & Wine Tasting
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Medieval Citadel, Private walking tour
The Medieval Citadel, Private walking tour
Naxos
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the UNESCO's archaeological site of Delos, Guided Tour
Visit the UNESCO's archaeological site of Delos, Guided Tour
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Santorini, Semi-Private Tour
Discover Santorini, Semi-Private Tour
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mariliza Chatzelli
Mariliza
Mariliza Chatzelli
Local specialist in Athens | Replied on Oct 31, 2023

Dear Helen,
Hi! Thank you so much for this great review and your lovely comments! The AFEA team is delighted that you had a fantastic time in Greece, and we hope to see you again in the future!
Our Best regards to Richard too! :)
Take care and Safe travels!
Mariliza

Review: Marrakech, Desert Tour & Essaouira
Morocco | Oct 15 - Oct 23, 2023

M
Marina M.
Annandale, VA | Reviewed on Oct 30, 2023
Said was very helpful with organizing and coordinating the logistics of the trip. I was traveling with a friend for a birthday trip. There was a lot of flexibility with the tour and we were able to make it our own, however after going to the Sahara and Essaouira and speaking to some of the locals, I wished we had an extra day at each location. The locals had recommended we should have booked an extra day in the desert and an additional day in Essaouira. In hindsight, I would have... Read more

Said was very helpful with organizing and coordinating the logistics of the trip. I was traveling with a friend for a birthday trip. There was a lot of flexibility with the tour and we were able to make it our own, however after going to the Sahara and Essaouira and speaking to some of the locals, I wished we had an extra day at each location. The locals had recommended we should have booked an extra day in the desert and an additional day in Essaouira. In hindsight, I would have appreciated some recommendations from Kimkim since our dates were pretty flexible and also that we spent a lot of time driving to places from Marrakech. Either way, we made the most of it and enjoyed every minute of our trip and would book with Kimkim again.

Soufiane from Original Tours was our driver for the trip. He did a fantastic job driving us around for over a week and was very knowledgeable about the areas we visited. He was very helpful with informing us on what was/wasn't acceptable culturally. He also recommended things to try while different areas in Morocco. We felt safe and he stopped at all the viewpoints we wanted to see along the way. I would definitely recommend him as a driver.

Hotel Review
Tiziri Luxury Camp
Merzouga

This camp was absolutely amazing. Upon arrival, we were introduced to Yousef who drove us to the desert where we were greeted by our camels and guide. We rode into the desert and saw the sunset (not to mention Algeria which was only 50km away). Then we rode under the stars to our tents. The setting was like an oasis. All of the staff spoke English and were so nice and helpful. We received a tour the camp and our tent. We were amazed at our cozy our room was. Everything was clean and we had a regular shower and toilet. The hot water took some time to warm up, but it eventually got hot. After settling in, we had dinner in one of the larger tents - no complaints at all, all the food was delicious! Next, we were gathered outside around a fire and were entertained with music and dancing. We wish we had more time in the desert but enjoyed every minute that we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Nov 10, 2023
Hi Marina, Thank you for your outstanding feedback, and we're delighted that you chose to travel with us! Your feedback means a lot to us, and we're thrilled to hear that you had a fantastic trip in Morocco. We understand your wish for more time in the Sahara and Essaouira. However, we'd like to mention that our itineraries are thoughtfully crafted to encompass all the must-see destinations within the constraints of limited durations. This ensures that you don't miss out on any of the... Read more

Hi Marina,

Thank you for your outstanding feedback, and we're delighted that you chose to travel with us! Your feedback means a lot to us, and we're thrilled to hear that you had a fantastic trip in Morocco.

We understand your wish for more time in the Sahara and Essaouira. However, we'd like to mention that our itineraries are thoughtfully crafted to encompass all the must-see destinations within the constraints of limited durations. This ensures that you don't miss out on any of the incredible experiences that Morocco has to offer. Regrettably, this is why we couldn't include an extra day in the Desert, as we aimed to provide you with a well-rounded and comprehensive travel experience.

We're delighted that you enjoyed your journey with Soufiane, and we'll be sure to pass on your kind words to him. Your safety and satisfaction are of paramount importance to us, and we're committed to making your future travel experiences even more extraordinary.

Thank you once again for choosing Kimkim, and we can't wait to welcome you back for another incredible journey!

Said,
Original Travels!

Spanish speaking only tours
Argentina | Oct 9 - Oct 18, 2023

Bonnie
Bonnie S.
Canada | Reviewed on Oct 30, 2023
We spent a month in Argentina and 10 days we were on a kimkim tour. Our tour started in Salta. Our itinerary said that our tour operator was Signature Tours, but in fact it was Altiplano Travel. This was the start of the errors with our kimkim tour. We were picked up from our hotel for a tour to Salinas Grandes and Purmamarca. The tour leader only spoke Spanish and we triple checked that we were on the correct tour. We were assured that we were on his list. So, for about 2 hours we listened... Read more

We spent a month in Argentina and 10 days we were on a kimkim tour.

Our tour started in Salta. Our itinerary said that our tour operator was Signature Tours, but in fact it was Altiplano Travel. This was the start of the errors with our kimkim tour.

We were picked up from our hotel for a tour to Salinas Grandes and Purmamarca. The tour leader only spoke Spanish and we triple checked that we were on the correct tour. We were assured that we were on his list. So, for about 2 hours we listened to Spanish, which we didn’t understand and missed all of the information about the area.

We took a 4 hour Salta city tour one day that was also all in Spanish, so we didn’t learn anything. We had a young man accompany us as an “interpreter”. He was a nice kid who was still in high school and knew conversational English and was totally lost with translating. Our Spanish guide spoke and we got a 1-2 word translation. Again we had no information. I’m not sure why they even put us on the tour!

We then went on a 12 hour Spanish speaking tour to Cafayate with our “translator” who wasn’t able to translate. This section of road has been described as an “epic once in a lifetime road trip”, which we were not able to learn about! Super frustrating!! Kimkim did not deliver the English speaking guides that were promised and by this omission, left us unable to learn about the places we had flown so far to see!

Our tour Hornocal (14 Colors Mountain) was great when we were provided with and English speaking guide. We stopped at little villages along the way and the guide helped us order a delicious meal. The mountain was amazing!

We next went to Iguazu to stay at the Mercure Iguazu Hotel. When we arrived at the hotel we were told that our hotel had not been prepaid. The confirmation number we had from kimkim meant nothing and we had to pay again. Thank goodness we were set up to be able to do that! We received an apology from kimim for their error and eventually received a refund on our card.

The tour of Iguazu was great with a very good guide. We walked the upper and middle trails and then went on an exciting boat ride to the falls. The next day we visited the Brazilian side.

Argentina was our third kimkim tour. Myanmar and Colombia tours were 5 star excellent, but this one missed the mark by a long way!! I was very disappointed with this trip!

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Nov 02, 2023
Dear Bonnie,
We are deeply saddened to hear about the challenges you faced during your recent trip to Argentina. We have thoroughly investigated the issues you encountered, and our local team has provided us with a detailed explanation of the circumstances that led to the unfortunate situations.
For the tours in Salta, according to our vendor, there was an unexpected health issue with the designated English guide for your regular excursions, which prompted the last-minute arrangement of an... Read more

Dear Bonnie,
We are deeply saddened to hear about the challenges you faced during your recent trip to Argentina. We have thoroughly investigated the issues you encountered, and our local team has provided us with a detailed explanation of the circumstances that led to the unfortunate situations.

For the tours in Salta, according to our vendor, there was an unexpected health issue with the designated English guide for your regular excursions, which prompted the last-minute arrangement of an additional translator. Regrettably, due to the busy season and prior commitments of the other English-speaking guides, the options were limited. We acknowledge that the translator did not meet your expectations, and we understand the frustration this must have caused. Our local team should have informed us of this change so that we could have checked in with you to make sure you were okay with it.

Since no concerns were expressed at that time, our local team assumed it was alright. We apologize for the inconvenience this caused, and we agree that had we been made aware of the issues earlier, we could have taken immediate action to rectify the situation and ensure a more fulfilling experience for you.

We greatly value your feedback and have taken your comments into serious consideration. Please accept our sincere apologies for any inconvenience caused during your trip.

Thank you for bringing this to our attention, and we hope to have the opportunity to make amends and provide you with a more seamless and enjoyable experience in the future.

Johanna

Columbia-travel made easy!
Colombia | Oct 18 - Oct 28, 2023

C
Chris M.
Chester, NJ | Reviewed on Oct 30, 2023
Felipe and team were very communicative and in touch the entire time. They picked great places for dinner and set up wonderful guides. David in Bogata was very knowledgeable and had a great background in history. Diego in Medellín was a lot of fun and shared very interesting context to the places we visited. Carolina in Cartegena had great energy and provided some additional local places to grab a beer and good eats. Felipe put together a trip that was exactly what we wanted with tours and... Read more

Felipe and team were very communicative and in touch the entire time. They picked great places for dinner and set up wonderful guides. David in Bogata was very knowledgeable and had a great background in history. Diego in Medellín was a lot of fun and shared very interesting context to the places we visited. Carolina in Cartegena had great energy and provided some additional local places to grab a beer and good eats. Felipe put together a trip that was exactly what we wanted with tours and all of our dinner reservations. We just showed up to enjoy!

Hotel Reviews
The Artisan D.C. Hotel, Autograph Collection
Bogotá

The Artisan D.C. Hotel was great with a fabulous location. The service was top-notch and we felt very taken care of.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Patio del Mundo
Medellín

Beautiful location and small hotel. You feel like a guest in a wonderful home.

Authenticity & Character
Location
Walking distance to great restaurants
Staff
Cleanliness & Comfort
Activity Reviews
Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena

Very educational and fun. Trying 8 rums with chocolate.

Quality of Experience
Guides, Drivers and Staff
Transport
 Guatavita Lake Tour and Usaquén
Guatavita Lake Tour and Usaquén
Bogotá

The Guatavita Lake Tour was interesting and the dinner at Artisanal Crepes & Waffles was great. The only issue was the altitude, which could be a problem for some people.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Colombia!
Welcome to Colombia!
Colombia

The welcome to Colombia was fabulous. Felipe and his team were absolutely amazing, setting up a WhatsApp and communicating with us all the time.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Medellín City Tour Highlights (with Comuna 13)
The Best of Medellín City Tour Highlights (with Comuna 13)
Colombia

The walking tour is a must, the fruit tour was okay, but the rum tour is an absolute must-do. It was amazing! The one downside was the restaurant Marea, which was the worst meal we had in Colombia.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Coffee Farm Tour
Half-Day Coffee Farm Tour
Medellín

The coffee tour was intriguing but I'm mixed about whether I would recommend it to someone else. It felt like it was something that could be skipped if you were pressed for time.

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Bogotá

Our Bogota guide, David, was super knowledgeable. His depth of knowledge was impressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on Oct 30, 2023

Dear Chris,

It has been a pleasure meeting you, and thank you and Ray for making us a part of your trip! Thank you as well for visiting Colombia and for trusting us.

I will shared your feedback with David, Diego and Carolina, and we really appreciate that you took the time to write a review and send us your feedback.

It is great to hear you had a great time and enjoyed your trip, and sending you my very Best Wishes!

Muchas Gracias,
Felipe

Our trip to Austin and New Zealand was absolutely amazing. The guides a...
Australia | Oct 3 - Oct 28, 2023

Ed
Ed S.
Scottsdale, AZ | Reviewed on Oct 30, 2023
Our trip was absolutely amazing. The guides and drivers that we were pair with were all top notch. Our Local Specialist Connie was amazing, we had some last minute changes that were need for some things and she was able to take care of everything for us flawlessly. Read more

Our trip was absolutely amazing. The guides and drivers that we were pair with were all top notch. Our Local Specialist Connie was amazing, we had some last minute changes that were need for some things and she was able to take care of everything for us flawlessly.

Hotel Reviews
Regent of Rotorua
Rotorua

Small boutique hotel located right in the heart of the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Auckland
Auckland

Very nice hotel on the Harbor with beautiful views of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hyatt Melbourne
East Melbourne
Authenticity & Character
Location
A bit of a walk from the center of the city but the free tram system makes moving around the city easy.
Staff
True 5 star service
Cleanliness & Comfort
Sails In The Desert
Yulara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

Short walk to the center of town as well as 4 mile beach. Great pool and service for a nice relaxing day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
QT
Sydney

Very nice upscale hotel in a great location. Walkable to everything in the city.

Authenticity & Character
Location
Walkable to everything
Staff
Cleanliness & Comfort
Hotel St. Moritz
Queenstown

On a hill a a top the downtown area with unbeatable views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in South Florida and New Zealand | Replied on Oct 30, 2023

Hi Ed,
Thank you for taking the time to write this wonderful review. It was a pleasure to put this trip plan together. I am very lucky to have sampled all the iconic places you visited and I loved to share those with you and your wife.
We would love to help you to put together another wonderful trip. We have an extensive number of destination we service and we will be delighted to assist you again.
Thank you again!
Connie

Best Trip Ever to Peru with the Best Planning by KimKim, Peruvian Soul and Anne!
Peru | Oct 10 - Oct 23, 2023

Rachita
Rachita A.
Harrisburg, PA | Reviewed on Oct 30, 2023
The entire trip was planned so well by Anne and the entire Peruvian Soul company. My tour guides Nancy and Daniel were super friendly and knowledgeable about the different parts of Lima, Ollyantaytambo, Machu Picchu and Cusco. It was so nice to have the trip planned out with different excursions and plans already made, including all the transfers in super comfortable shuttles with great drivers, tons of leg room and space to spread out. Anne even came to the airport pickup to help me... Read more

The entire trip was planned so well by Anne and the entire Peruvian Soul company. My tour guides Nancy and Daniel were super friendly and knowledgeable about the different parts of Lima, Ollyantaytambo, Machu Picchu and Cusco. It was so nice to have the trip planned out with different excursions and plans already made, including all the transfers in super comfortable shuttles with great drivers, tons of leg room and space to spread out. Anne even came to the airport pickup to help me acclimate and answer any questions along the way to the first hotel. The hotel's chosen by Peruvian Soul were the perfect hotels! From Luxury in Lima at Hotel B, to a convenient stay at Sumaq in Aguas Calientes and the centrally located Wnydham in Cusco, I enjoyed every stay.

Peruvian Soul was also very on top of the communication throughout the entire trip. I had multiple points of contact whom I could ask questions to or get any updates during my stay. The best part of working with Peruvian Soul, Anne and KimKim was the flexibility. I wanted to make a change to the itinerary during the trip and they were able to cancel a tour and get me into a different experience, literally overnight. So responsive and everything was run on time and super smoothly. I would highly recommend using KimKim and Peruvian Soul for anyone planning a trip to Peru.

Muchisimas gracias a todo los personas que me ayudan durante este viaje!

Hotel Reviews
Costa del Sol Wyndham Cusco
Cusco

Very well located right near the main Plaza de Armas in Cusco city. Beautiful property with an inner courtyard to sit and enjoy the ambiance. Breakfast buffet was nice and full with an assortment of Peruvian and American specialities. While the room was a bit on the smaller side, it was well appointed and functional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sumaq Machu Picchu Hotel
Machu Picchu

Great one night stay at this luxurious hotel. Recieved a welcome drink as I checked in and the bed was just so comfortable. Dinner at the restaurant was a gourmet three course experience and breakfast buffet the next day was also delicious. I loved the marble bathroom with the amazing rain shower and Locitaine products. Highly recommend staying here for a night or two during your Machu Picchu visit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel B
Lima

Beautiful boutique hotel in the bohemiam Barranco neighborhood. Close to many restaurants, stores and art galleries. Great beds and water pressure in the bathrooms. Beautiful and delicious breakfasts included as well as afternoon tea and snacks every day. Great bartenders and food at the on-site restaurant. Very nice rooftop bar with a view to the Pacific Ocean as well. Definitely stay here for luxury, ambience, service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cusco Walking City Tour with San Francisco Church
Cusco Walking City Tour with San Francisco Church
Cusco

I really enjoyed the walking city tour of Cusco. Being a private tour, we were able to tailor the day to my interests which included visiting an additional cathedral and shopping for specific souvenirs. The flexibility and personalization of this tour were top-notch.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Visit to Machu Picchu
Morning Visit to Machu Picchu
Peru

Machu Picchu was a memorable experience, although I wished for a bit more history or explanation of the site from the guide. The one-on-one tour was great, but it felt a bit impersonal. It could have been improved with more engagement from the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Chuncho Restaurant
Lunch at Chuncho Restaurant
Peru

I really enjoyed the lunch at Chuncho Restaurant. The food was delicious and the atmosphere was pleasant.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Peru

I enjoyed this whole day, even though the guide was a bit delayed due to traffic. The driver was accommodating and we met up with the guide shortly after. I loved the lunch in Ollantaytambo and the tour of the Inca ruins, although it was a bit of a hike. I felt a little underprepared for the physical exertion, but overall, the day was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Must sees in Lima
Must sees in Lima
Peru

I had a great time on this tour with my guide, Nancy. We had plenty to talk about and see, and I felt like I really got to understand the city better. Nancy was personable and chatty, which made the day even more enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking food tour at Barranco
Walking food tour at Barranco
Lima

This was much more than a food tour as we visited art galleries, historical sites and shops as well as eating different traditional Peruvian foods along the way. I enjoyed my day with Nancy learning about the history of Barranco and it's food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Oct 30, 2023

Hello Rachita,
Thanks for taking the time to leave a review. It was lovely to meet you and help you plan this memorable trip to Peru and to know that you had a great time throughout all your stay it's priceless.
It's always good to know you had a great time with your guides, they are always happy to receive these comments. Regarding last-minute changes, we are always there and try to help as much as we can!

I wish you the best in your future trips, and hopefully, we meet again!

Bucket list hiking holiday in Patagonia
Patagonia | Oct 14 - Oct 28, 2023

Lindsay
Lindsay S.
Canada | Reviewed on Oct 30, 2023
We had a great trip, and couldn't have done it without the help of Kimkim. Read more

We had a great trip, and couldn't have done it without the help of Kimkim.

Hotel Reviews
Hotel Lago Grey
Torres del Paine
Refugio Grey
Torres del Paine National Park
Refugio Paine Grande
Puerto Natales, Chile
Refugio Frances
Hotel Las Torres Patagonia
Torres del Paine
Hotel Kosten Aike
El Calafate
Hotel Boutique Le Reve
Santiago
Hotel Boutique La Yegua Loca
Punta Arenas
Urban Suites Recoleta
Buenos Aires
Hosteria El Puma
El Chalten
Activity Reviews
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

Then dancing was glorious, but the whole event was clearly catering to tourists. Felt very rote, and although the elegance of the property has been preserved, some of the guests were wearing shorts and running shoes... Kind of sad, really.

Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Patagonia

The boat was full of boozed up tourists looking for the perfect selfie... But still fun! We didn't realize there would be quite a long windy walk from the boat to the hotel with our big packs on. Not a problem for us, but not sure how some of the other folks fared.

Kayak to Grey Glacier
Kayak to Grey Glacier
Patagonia

Our experience was cut short because of the windy conditions which was disappointing. Our guides, however, were very capable.

Santiago City Tour
Santiago City Tour
Santiago

Our guide was excellent -- extremely knowledgeable and enthusiastic. Unfortunately, I had my gold necklace grabbed from around my neck while walking!

Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Patagonia
Perito Moreno Glacier Mini-trekking
Perito Moreno Glacier Mini-trekking
El Calafate

A full day activity, but really fun!! Our guide for the actual walk was particularly great.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 30, 2023

Thanks, Lindsay. We appreciate your kind words and we are so happy Patagonia was an enjoyable adventure for both of you. Here's to wishing you many more fun trips to come!!
All the best,
Lorena and the Kimkim team

Kimkim made a bucket list trip fantastic
Peru | Oct 18 - Oct 23, 2023

K
Keshigaa P.
Canada | Reviewed on Oct 30, 2023
I first heard about Kimkim from a friend who used them to book a trip to Peru. She spoke highly of both Kimkim (and Cusi travel who was the local agency Kimkim set both of us up with while in Peru). Take it from both of us who've gone through the experience, the extra cost is 100% worth the money to book a private tour via Kimkim. Kimkim and Jessica were fantastic in helping create a Peru trip on such as short time frame as we had about 2.5 months to plan the entire trip. Jessica was... Read more

I first heard about Kimkim from a friend who used them to book a trip to Peru. She spoke highly of both Kimkim (and Cusi travel who was the local agency Kimkim set both of us up with while in Peru). Take it from both of us who've gone through the experience, the extra cost is 100% worth the money to book a private tour via Kimkim.

Kimkim and Jessica were fantastic in helping create a Peru trip on such as short time frame as we had about 2.5 months to plan the entire trip. Jessica was always quick to respond back to our replies, make changes to our itinerary and provide suggestions that suited what we were looking for. We went through quite a few itinerary changes as our dates shifted slightly along with working with our flights and she she was always on top of it all. We left heading to Peru with a wonderful itinerary and no worries at all.

Our trip to Peru focused on Cusco and the Sacred Valley due to time constraints but the entire trip was wonderful. The entire group left feeling as if we had seen the key places and not once did we feel rushed by our tour guide or group (even when timing was getting tight and we started worrying, not once did our guide make us feel like we needed to rush and we were always on time). Our main tour guide was Valeriano from Cusi travels and he was fantastic. He was able to answer all our questions, always kept a pace with us when the altitude impacted our physical abilities and you could see his passion for the Incan civilization. He also never made us feel like we had to buy something if we stopped at a stall/store like other guides outside of Kimkim made us feel, he was always punctual and he always knew the next day's itinerary and was great about sharing it with us so we never were uncertain. He was super knowledgeable, with great English. Even our drivers were great, encouraging us and always jumping out to help us with bags or holding something so we could safely and easily get in/out of vehicles.

The hotels we stayed in were great, with helpful staff, clean rooms and free breakfasts. The Cusco hotel was better than the smaller towns which is to be expected but at no point did we feel unsafe, felt like the rooms could be cleaner or that we weren't getting our money's worth. They also all had safe to eat at restaurants built in or very close by so we never had to worry about not finding safe food in the area.

Overall for having such a short time span we loved our Peru experience and are super happy we went with Kimkim. There wasn't a single complain amongst the group except that we wished we were able to go longer. I highly recommend Kimkim and Cusi travel for any Peru trips.

Hotel Reviews
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

The hotel is clean, comfortable and not too far from the train station (technically it's right outside the station but because of where the entrance/exit is it's more like a 5 minute walk from the station). The staff were helpful in answering any questions as well as helping with our bags. They do luggage storage as well. There's an on-site restaurant which doubles for breakfast which is handy. Our rooms were clean, of decent size and comfortable. We had an issue with our key cards that was very quickly fixed with no problems at all. Because our room faced the train station there was the train horn and noise but it's far enough down the street that general tourist noises aren't a concern. There's lots of small shops nearby to buy snacks/water if need be.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pakaritampu
Ollantaytambo

The hotel is clean with decent sized rooms. It does seem a bit older than our Cusco hotel but it still quite a comfortable stay. There are individual buildings so do anticipate having to go outside to get to the front desk or restaurant. Our building also had a 2nd floor via stairs and I didn't see an elevator although there may have been one in another part of the building. The floors also squeak but this noise didn't bother us at all. The internet was quite spotty for us in the room. The hotel is located about 10 minutes downhill from the main plaza of Ollantaytambo (close to the train station) as well as the closest markets to buy water. It didn't bother us much but it could possibly be an issue if going up a semi-steep incline is a challenge. The lobby does sell water at a markup if you prefer. The restaurants is tourist friendly and we had no issues after eating there. It's also where a great breakfast is served. If you have time, climb the terraces behind the hotel (on their property) to get a great view of the Ollantaytambo ruins and to enjoy some fresh air. We greatly enjoyed staying at the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Standard Cusco Plaza
Cusco

We booked a 3 person room for both stays (starting and ending our trip). The staff were always welcoming, and happy to answer our endless questions for help. The luggage storage is very secure, the rooms were clean (our 2nd came with a balcony that let us enjoy some fresh air) and the rooms are a decent size. There's extra bedding which came in handy for when we got cold. The location is fantastic being a minute walk from the main Cusco plaza and surrounded by lots of stores, great restaurants and amenities. It's a bit busy and there's firecrackers that can cause some noise but it didn't bother us. It does take about 30 minutes or so to get to/from the airport depending on traffic but it's a high tourist area and there was lots of police presence around so we never felt unsafe. The breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Cusco Tour
Half Day Cusco Tour
Peru

The Cusco city tour covers a lot of the immediate ruins outside of Cusco such as Saqsayamun and well as the Sun temple in Cusco - essentially places that are hard to get to by yourself. It doesn't cover as much within the city itself but most of that can be discovered by yourself walking around. It was a nice easy tour to wrap up our stay in Cusco with our international flights later in the afternoon. It's less physical than the rest but do keep in mind that the parking lots and the actual ruins can require some walking. There's lots of stalls along the way to buy any last minute souvenirs although they are pricier than buying at San Pedro market in Cusco. We opted to visit the textile workshop and feed llamas which was enjoyable and got a quick workshop on how to tell fake from real Alpaca wool. There was also the option to buy products (without any pushback on that) which was nice because we got some great gifts at cheaper cost. Overall we greatly enjoyed the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Cusco Day Hike
Cusco Day Hike
Cusco

We got really lucky and were able to see an end of the school year church celebration on our way out of the city which Valeriano stopped to let us film and enjoy even though it definitely delayed us. The hike starts with climbing a fair amount of steps to get out of the city with some great views. It does pass through some local and farming areas as well as follow parts of the Inca trail and we got to have some frequent stops along the way because the altitude does get to you. It was definitely way more strenuous than we expected for being a 4 hour hike but it was worth it to see the ruins around Cusco. It's also less visited than other ruins so there weren't many others there even though it was a weekend. One part of the trail has you going down a slightly steep hill were we did have a few tricky areas. Our tour guide did stop and buy us snacks and water before we met up so there's a brief snack break/picnic on some ruins to let you rest which was enjoyable. From there the rest of the hike isn't as challenging but we were definitely tired by the end of it. Be prepared for a heavier workout than you'd expect.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering the Treasures of Machu Picchu
Discovering the Treasures of Machu Picchu
Aguas Calientes/ Machu Picchu

This was the main point of our Peru trip and a bucket list item. It was fantastic and breathtaking no matter how many times you see the iconic photo. The line up to get on the bus that takes you up can be crazy long and it took us about 20 minutes to board a bus but the buses were always coming and we got to Machu Picchu about 10 minutes after our entry time with no delay entering the ruins. There's a decent amount of steps to start circuit 1 and 2 which covers most of Machu Picchu so be prepared for that and there's going to be lots of people. Our guide was able to get some fantastic shots of us from angles that hid a lot of the people so definitely trust your guide. It also helps bring the entire city to perspective having someone knowledgeable talk about it. It started chilly but all the walking definitely makes you feel warm so layers is key as well as a raincoat as no umbrellas are allowed. Because of how late we booked our trip we got a later entry time but didn't feel rushed when we had to make it back for our afternoon train (Valeriano was a fantastic guide despite the time constraints). And at no point did we feel like we missed out on anything by the time we left. We did have to skip lunch but we stopped for snacks both before heading to Machu Picchu and before catching the train (if you are on the Vistadome train they provide a small snack box) which tided us over until dinner.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Mountainview
Lunch at Mountainview
Peru

The food at Mountainview was great although it did take some time for each course to come out (our driver and guide were done their main courses before our main courses arrived and we had already started on our appetizers before they had ordered) and because of the ATV tour delays we felt like we had to rush the dessert part to make our train despite our tour guide not making us feel rushed. The area is quite clean and the view is definitely fantastic. The eating area is indoors but there's lots of space to wander outdoors and take pictures. The food was fantastic and we greatly enjoyed it. It was also quite a bit of food so we were all quite full when done. I

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Moray & Maras, and ATV Tour
Moray & Maras, and ATV Tour
Peru

The morning drive to Moray took us through a less used road which was actually really nice because it gave us a chance to see the path the locals often take as well as unique views of the Sacred Valley. It also did allow us to pull over and get lots of photos as needed. The salt flats were amazing to see as were the Moray terraces. The ATV tour with Mountainview Experiences was probably the weakest link in our entire tour. It took a bit of time for them to get us organized (which is abnormal as everything else on this was super smooth). One of us then ran out of gas fairly early on and we got stuck for a while waiting for someone to bring us more gas; another ATV group came across us and the tour operator made us switch ATVs with the other group so we could continue on...only for us to run into the other group still stuck on our loop back which made us feel awful ( we assumed they were done and hence the switch but that seems less likely now). A bit more time stopping to see the views and take pictures would have been nice but it seems this didn't happen due to the previous delays and us having to catch a train. The instructions on how to ride the ATVs were mostly clear and outside of the delay/issue it was an enjoyable experience otherwise. The salt flats were nice and our guide took us to a stall where we were able to try some chocolates with no pressure to buy anything. They even pulled over so we could get some nice shots of the flats before we made it all the way down.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour the Sacred Valley: Cusco - Pisac - Ollantaytambo
Tour the Sacred Valley: Cusco - Pisac - Ollantaytambo
Peru

This was a great tour to see the main sites of the Sacred Valley as well as an introduction to Incan Civilization. It's all driven with different viewpoints and Incan ruins. We greatly enjoyed it as a slower start while we acclimatized to the altitude. It does include a lunch at a buffet serving common Peruvian cuisine which was a great way to try some popular and different dishes before fully committing to a whole plate at a different restaurant. The ruins are great but anticipate a lot of walking and stairs (as well as sun). You'll also drive to lots of different little towns and get a bit of the vibe of what it's like to live there. The roads are bumpy so anticipate that. There is a typical tour stop in a silver store where a employee talked to us about the different designs and types of silver in jewelry - to be honest he talked so fast no one in the group understood him beyond 1 or 2 points and then you are invited to walk around the store; there's no pressure to buy anything at all and we just briefly glanced around before leaving with no issue but it wasn't something we were expecting and would rather have skipped.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Nov 01, 2023

So glad to hear you had such a great time! Thank you as well for such a detailed review. It is super helpful for me and the providers. It was a pleasure helping you plan this trip and I hope you created many memories along the way.

Our travel experience with Kimkim was superb!
Spain | Oct 17 - Oct 29, 2023

Edith
Edith M.
Canada | Reviewed on Oct 30, 2023
Raquel Aceituno, travel specialist with Kimkim did an amazing job organizing the entire Spain trip that we wanted to do with another couple. We were amazed at her attention to detail, the hotels, the tours, the transportation she booked, all the recommendations for places to see and where to dine were great! The Trip Plan App that she set up for us was so easy to follow. We highly recommend the Kimkim company and will use them again in the future. Many thanks Raquel! You made our trip go so... Read more

Raquel Aceituno, travel specialist with Kimkim did an amazing job organizing the entire Spain trip that we wanted to do with another couple. We were amazed at her attention to detail, the hotels, the tours, the transportation she booked, all the recommendations for places to see and where to dine were great! The Trip Plan App that she set up for us was so easy to follow. We highly recommend the Kimkim company and will use them again in the future. Many thanks Raquel! You made our trip go so smoothly and we loved every thing that was planned.

Hotel Reviews
Palacio Mariana Pineda Hotel
Granada

This hotel was in a fabulous location. However, the rooms were not well insulated in terms of being able to hear people talk in the next room. Overall, I enjoyed my stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

The breakfast was fantastic at this hotel and there was a very quaint Cheese Place- Tapas Bar across the street

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Our guide was wonderful and we were able to visit the Airy Ancient Bath's which we highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Valencia by Tuk Tuk
Valencia by Tuk Tuk
Valencia

The Tuk Tuk Tour was a great way to see many sites in a few hours. We wished we would have spent more time in Valencia!

Quality of Experience
Guides, Drivers and Staff
Transport
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

We loved the Flamenco Show and highly recommend this to anyone visiting Spain!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona by E-Bike: Iconic Sights & Hidden Gems
Barcelona by E-Bike: Iconic Sights & Hidden Gems
Barcelona

The bikes were a bit old and it wasn't an E-bike, but Barcelona was easy to navigate around on a regular bike. The small group was an advantage as it was easier to get taxis and make suggestions to the guide

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

A must-visit place in Grenada. Also visited the airy, ancient bath, which was a wonderful addition!

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

A fantastic start to my trip. A great way to experience the local food and customs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Nov 15, 2023
Hi Edith! Thanks so much for taking the time to write this wonderful review. I am glad to know that you and the group had a great time discovering the different regions of Spain and that everything we planned met your expectations. I will pass your words on to our local guides, they will be happy to know that they have contributed to your special trip. Happy to hear that you had fun exploring Barcelona with the bikes even if they were not electric, it is indeed a reachable city :) It was a... Read more

Hi Edith! Thanks so much for taking the time to write this wonderful review. I am glad to know that you and the group had a great time discovering the different regions of Spain and that everything we planned met your expectations. I will pass your words on to our local guides, they will be happy to know that they have contributed to your special trip. Happy to hear that you had fun exploring Barcelona with the bikes even if they were not electric, it is indeed a reachable city :) It was a pleasure creating this experience with you and Pam and hopefully, we get in touch again for future adventures :) All the best, Raquel

The people of Morocco are peaceful, welcoming and warm!
Morocco | Oct 12 - Oct 25, 2023

Beth
Beth K.
Allentown, PA | Reviewed on Oct 30, 2023

Our driver and guide, Samir, is a warm, caring, knowledgeable professional. He made our trip truly amazing. He not only got us from point to point timely and safely, he got to know us as individuals and provided guidance and care. The itinerary was diverse and truly captured the authentic essence of Morocco. The accommodations were outstanding and the local guides were awesome. An overall 5 star experience!!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 02, 2023
Hi Beth, Thank you so much for sharing your wonderful review! We're thrilled to hear about your exceptional experience with our driver and guide, Samir. It's clear that he went above and beyond to make your trip memorable. Samir's warm, caring, and knowledgeable approach is indeed a testament to our commitment to providing top-notch service. It's fantastic to hear that he not only ensured your timely and safe travel but also took the time to understand your needs and offer personal guidance... Read more

Hi Beth,

Thank you so much for sharing your wonderful review! We're thrilled to hear about your exceptional experience with our driver and guide, Samir. It's clear that he went above and beyond to make your trip memorable.

Samir's warm, caring, and knowledgeable approach is indeed a testament to our commitment to providing top-notch service. It's fantastic to hear that he not only ensured your timely and safe travel but also took the time to understand your needs and offer personal guidance and care.

We take pride in crafting diverse and authentic itineraries that showcase the true essence of Morocco, and we're delighted to hear that you found the itinerary to be both diverse and true to the culture of the region. The outstanding accommodations and local guides are essential components of the experience, and we're pleased that they added to the overall enjoyment of your trip.

Your 5-star rating means the world to us, and it inspires us to continue delivering exceptional experiences to our travelers. We hope to have the pleasure of welcoming you back to Morocco in the future for more incredible adventures. Thank you for choosing us for your travel, and we appreciate your kind words!

Best Wishes,
Abdel

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