Kimkim Trip Reviews

4.8
Based on 20,223 ratings
Read 20,223 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing trip to Tuscany
Italy | Oct 7 - Oct 14, 2023

D
Deb B.
Manhattan, NY | Reviewed on Oct 19, 2023
The kids really enjoyed the Florence city tours, the Artisan Workshop tour was great, and the hotel was good. All the restaurants throughout the trip that we used KimKim recommendations for were great! Our Montepulciano driver was amazing, as was the winery and truffle hunt. I would not recommend the Dimora nel Corso hotel.
The hotel was good in Rome.
We would definitely book through Kim Kim again. Lorenzo is awesome. Thank you. Read more

The kids really enjoyed the Florence city tours, the Artisan Workshop tour was great, and the hotel was good. All the restaurants throughout the trip that we used KimKim recommendations for were great!

Our Montepulciano driver was amazing, as was the winery and truffle hunt. I would not recommend the Dimora nel Corso hotel.
The hotel was good in Rome.

We would definitely book through Kim Kim again. Lorenzo is awesome. Thank you.

Hotel Reviews
Raffaello Hotel Rome
Roma

Hotel Raffaello in Rome was good. It met our expectations of a three-star hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Hotel Il Guelfo Bianco was great. We didn't want any luxury as we needed to get three rooms for the kids, and this hotel met our expectations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cheese farm visit and tasting in Pienza area
Cheese farm visit and tasting in Pienza area
Italy

The cheese farm visit and tasting was okay. It was interesting, but not as engaging as the other activities. The farm was crowded that day, and we didn't get to see the vegetable gardens. The tasting was great, but overall, it wasn't a highlight.

Quality of Experience
Guides, Drivers and Staff
Transport
Truffle Hunt and Cooking Class in Tuscany Countryside
Truffle Hunt and Cooking Class in Tuscany Countryside
Italy

The truffle hunt and cooking class was a definite highlight. The family running the farm were warm and friendly. The dog was great, and the pasta we made was delicious. We had a beautiful lunch on the terrace with a stunning countryside view. It was a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Oltrarno Artisan workshops guided walk (private guide)
Oltrarno Artisan workshops guided walk (private guide)
Florence

The Oltrarno Artisan workshops guided walk was a standout experience. It was less touristy and gave us a unique look into the local culture. We really enjoyed this.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence bike tour (small group)
Florence bike tour (small group)
Florence

The Florence bike tour was a unique and fun way to explore the city. My kids were able to see many sights that we wouldn't have found on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk
Florence private guided walk
Florence

The private guided walk through Florence was a great experience. I wasn't able to make it but my kids enjoyed exploring the city with our guide and learned so much about its rich history.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorenza Cannarsa

Our trip to Portugal was great. We four had ...
Portugal | Oct 9 - Oct 18, 2023

S
Sue B.
Bossier City, LA | Reviewed on Oct 19, 2023
Our trip to Portugal was great. We four had a guide with us for all we did including walking tours or trips with our drivers. Any question we had were immediately answered by Pedro. Our hotels were great, our drivers wonderful and our trip perfect. I would have no hesitation using this service again. Sue Ballard Read more

Our trip to Portugal was great. We four had a guide with us for all we did including walking tours or trips with our drivers. Any question we had were immediately answered by Pedro. Our hotels were great, our drivers wonderful and our trip perfect. I would have no hesitation using this service again. Sue Ballard

Hotel Review
Hotel Britania Art Deco
Lisbon

We like small hotels and this was perfect.

Authenticity & Character
Location
Staff
They know you after being there a short time .
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 20, 2023

Dear Sue,
Thank you so much for sharing your feedback on your overall experience in Portugal. I am so glad to know that you have enjoyed your trip to Portugal and that everything went smoothly. It was a big pleasure for me to organize your holidays. Thank you again for trusting Across Portugal.
Your friend in Portugal - Pedro

Scotland planned and executed in under 3 weeks!
Scotland | Sep 12 - Sep 22, 2023

C
Cindy B.
Mercer Island, WA | Reviewed on Oct 19, 2023
Our trip to Scotland was a wonderful experience filled with beautiful scenery and many memories. Our specialist Kat at Kim Kim was a great resource and very helpful in the planning of our trip. The time difference between the USA and Europe did cause some issues with booking(s). However we planned and executed the trip in less than 3 weeks. From that aspect it was very helpful having someone book excursions and hotels. Read more

Our trip to Scotland was a wonderful experience filled with beautiful scenery and many memories. Our specialist Kat at Kim Kim was a great resource and very helpful in the planning of our trip. The time difference between the USA and Europe did cause some issues with booking(s). However we planned and executed the trip in less than 3 weeks. From that aspect it was very helpful having someone book excursions and hotels.

Hotel Review
Virgin Hotels Edinburgh
Edinburgh

We extremely enjoyed the Lounge Bar next to the entrance. An amazing bartender on staff there. Very knowledgeable and creative. The hotel beds were very comfortable, and the location to EVERYTHING was amazing.

Authenticity & Character
Location
Close to everything.
Staff
Cleanliness & Comfort
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 19, 2023

Cindy, thank you for your kind words and feedback. I'm delighted that I could assist you with your trip planning and that you enjoyed the beautiful scenery and memories created in Scotland. Working with you was my pleasure!

We loved everything about our trip to Portuga...
Portugal | Oct 9 - Oct 18, 2023

Judy
Judy L.
Bossier City, LA | Reviewed on Oct 19, 2023
We loved everything about our trip to Portugal! Pedro was in constant contact with us and took good care of us!
A very special trip was had by all! Thank you Pedro and KimKim for all the planning. We would recommend Pedro an KimKim to everyone. Thank you so much!
Read more

We loved everything about our trip to Portugal! Pedro was in constant contact with us and took good care of us!
A very special trip was had by all! Thank you Pedro and KimKim for all the planning. We would recommend Pedro an KimKim to everyone. Thank you so much!

Hotel Reviews
NH Collection Porto Batalha
Porto

Large hotel with nice restaurant,

Authenticity & Character
Nice and clean but more modern.
Location
Very centrally located.
Staff
Very helpful and nice.
Cleanliness & Comfort
Rooms were cleaned every day and had nice views.
Hotel Britania Art Deco
Lisbon

Small boutique hotel with large rooms and very nice personnel,

Authenticity & Character
Extremely helpful and nice!
Location
Very close to the main center!
Staff
They were very attentive and even dried some clothes for us!
Cleanliness & Comfort
Very clean and nice!
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 20, 2023

Dear Judy,
Thank you very much for your warm appreciation towards our service during your trip to Portugal. It's so great to hear that you were very well taken care off and that you definitely recommend our services to more travelers :)
Thank you so much.
Your friend in Portugal - Pedro

Bhutan - A Wish Come True!
Bhutan | Oct 7 - Oct 13, 2023

Susan
Susan S.
Gilbert, AZ | Reviewed on Oct 19, 2023
Bhutan has been at the top of my Bucket List for a while now, and I can easily say the trip FAR exceeded my expectations! The planning was superb - Mieke, you were so communicative and allayed all my 'fears' regarding visas, flights, paperwork, etc. It couldn't have gone any smoother. From the moment we set foot in Bhutan, things were perfect. The hotels Uma Punakha, Uma Paro, and Druk Hotel were outstanding - comfortable, welcoming, everything I could ask for. The country is stunningly... Read more

Bhutan has been at the top of my Bucket List for a while now, and I can easily say the trip FAR exceeded my expectations! The planning was superb - Mieke, you were so communicative and allayed all my 'fears' regarding visas, flights, paperwork, etc. It couldn't have gone any smoother. From the moment we set foot in Bhutan, things were perfect. The hotels Uma Punakha, Uma Paro, and Druk Hotel were outstanding - comfortable, welcoming, everything I could ask for. The country is stunningly beautiful, the people are so nice and friendly, and the food was fantastic. Our guide and driver Yonten and Dorji were SUPER! - so accommodating and flexible. Even though I wasn't always able to do some of the visits (due to my age and some health issues with walking up hills), I saw more than enough - and enjoyed every moment! And the fact that we ended up staying an extra day says how much we enjoyed the country - and we appreciated all the extra legwork you had to do to make that happen at the last minute! I can't thank you enough!

Hotel Reviews
Druk Hotel KK
Thimphu

Great location - right in the center of everything in Thimphu! Easy to walk to city sights - Textile museum, clock tower, artisan markets, etc. Clean and comfortable - great food, wine, and service.

Authenticity & Character
Great Bhutanese style
Location
Best location in Thimphu
Staff
Everyone was so nice!
Cleanliness & Comfort
Comfortable and quiet rooms
Uma Paro
Paro

Absolutely Stunning! From the beautifully maintained grounds with the colorful prayer flags in the front, to the organic garden on site used for hotel meals, to the staff who cheerfully accommodated every need or wish (including arranging for us to stay an extra day - visa extension. flights, room, transportation, etc.), to the beautiful Como villa we stayed in with the beautiful garden views, to the wonderful views out the dining room windows as we enjoyed the superb food and wine. To the friendly manager who happened to be the friend of a friend of my traveling partner, but who chatted with and welcomed every guest. I couldn't have asked for anything more! It was so good we stayed in Bhutan an extra day just to relax at the hotel!

Authenticity & Character
The beautiful grounds with colorful prayer flags and benches we could sit at and just enjoy the surroundings
Location
High atop a hill overlooking the beautiful valley and town below!
Staff
So accommodating and always smiling and genuinely wanting us to enjoy our stay
Cleanliness & Comfort
The Como Villa was stunning - clean, comfortable, modern, and inviting!
Uma Punakha
Punakha

Absolutely stunning! Loved every moment there - from the courtyard doors opening the moment we arrived, to the stunning reception terrace with the beautiful view of the valley and the Buddha on the hill, to the terrace on my valley view room looking down over the river and valley - and being able to go to sleep listening to the sounds of the river, to all of the warm and friendly hotel personnel who always greeted us with smiles, to the beautifully appointed and very clean and comfortable room with everything you could need or want, and the wonderful food and wine served expertly. Absolutely First Class and more!

Authenticity & Character
The exceptional Bhutanese furnishings
Location
the beautiful views of the valley
Staff
So many smiles, and their sincere wish to make our stay as lovely as they could!
Cleanliness & Comfort
Modern, clean, beautiful. Couldn't ask for anything more!
Activity Review
Thimphu - Changangkha Lhakhang
Thimphu - Changangkha Lhakhang
Thimphu

Beautiful place once you get across the cable bridge and up the hill. We happened to be visit this along with a group of Bhutanese students and it enhanced the experience.

Quality of Experience
Beautiful place right by (and over) the river.
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on Oct 23, 2023

Dear Susan, thank you for taking the time to write a review about your experiences. So cool that you have decided to add another day to the trip - that says enough about how you liked the trip and the country. It's an honor begin a small pat of making this happen. You have been wonderful guests and I am glad you have enjoyed so much!
Wishing you all the best!
Mieke

Fabulous 10+ Days Across Norway
Norway | Oct 5 - Oct 16, 2023

Matthew
Matthew E.
Gaithersburg, MD | Reviewed on Oct 19, 2023
We worked with Mar to book an amazing 10 day Norway journey that was virtually perfect - great itinerary, great properties, amazing assistance throughout our trip. We started in Oslo and headed west to Bergen with nights in Heilo, Odda, Eidfjord and Bergen before flying up to the Lofoten Islands with 2 nights in Svolver and 2 nights in Hamnoya/Reine — just amazing — and ending back in Oslo. We could not be more pleased with the recommendations, accommodations, guides and everyone else who... Read more

We worked with Mar to book an amazing 10 day Norway journey that was virtually perfect - great itinerary, great properties, amazing assistance throughout our trip. We started in Oslo and headed west to Bergen with nights in Heilo, Odda, Eidfjord and Bergen before flying up to the Lofoten Islands with 2 nights in Svolver and 2 nights in Hamnoya/Reine — just amazing — and ending back in Oslo. We could not be more pleased with the recommendations, accommodations, guides and everyone else who jumped in to help. Fenne and Meree were always available if we needed assistance during our trip and even after hours. The properties we stayed at were also great - especially since we traveled in October offseason.

We will absolutely use KimKim and hopefully work with Mar, Fenne, and Meree on a future Norway trip.

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Oct 20, 2023

Dear Matt,
Thank you so much for this amazing feedback and your kind words for the whole team! I'm truly delighted to hear that you had a fabulous time here in Norway!
Our team is absolutely thrilled to know that you'll be using KimKim for your future trips too! We would love to welcome you again and I'll be right here and more than happy to assist you!
It was truly a pleasure working together with you :).
Thanks once again for entrusting us with planning your dream holiday in Norway.
My warmest regards,
Mar

We had a great trip to Northern Italy. The t...
Italy | Oct 6 - Oct 12, 2023

Neil
Neil S.
Ewing, NJ | Reviewed on Oct 19, 2023
We had a great trip to Northern Italy. The trip included 2 nights in Florence,Bologna,and Venice.
We traveled between these cities on rail. The transfers from train to our rooms were flawless.
The Tuscany day trip including wine tasting and meal, visit to Siena and San Gimignano were terrific and our tour guide Stephanie was remarkable and made the whole experience so memorable.
Our next stop in Bologna featured a whole day tour to Parma. Again, transfers were flawless and the tour to...
Read more

We had a great trip to Northern Italy. The trip included 2 nights in Florence,Bologna,and Venice.
We traveled between these cities on rail. The transfers from train to our rooms were flawless.
The Tuscany day trip including wine tasting and meal, visit to Siena and San Gimignano were terrific and our tour guide Stephanie was remarkable and made the whole experience so memorable.
Our next stop in Bologna featured a whole day tour to Parma. Again, transfers were flawless and the tour to Parmigiano,Prosciutto, and Balsamic factories were informative and well hosted by very knowledgeable tour guide.
Last stop was Venice and featured a half day walking tour to many of the major sights but more interesting were the side trips thru the winding, narrow alleys of Venice . Our tour guide Rita was so knowledgeable and shared her own personal experiences of her hometown of Venice.

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 31, 2023

Dear Neil,

Thank you very much for taking some time to write a review also for your trip to the northern part of Italy. My team and I are glad hearing that you also loved the areas you have visited in the northern part and I hope that you left with a luggage full of nice and unforgettable memories!

Best wishes,
Harris

Chile/Argentina Adventure
Chile | Sep 21 - Oct 1, 2023

L
Lindsey G.
Center Conway, NH | Reviewed on Oct 19, 2023
Lorena and Valentina were absolutely fantastic! They answered all my questions (from silly to logistics) quickly and helpfully. Lorena especially ensured my trip was unique to my interests and found fantastic guides and tours. She also built in rest days, which I appreciated. My KimKim experience felt very catered and the specialists were invested in me having a great time! I would highly recommend - especially for any solo female travelers. Read more

Lorena and Valentina were absolutely fantastic! They answered all my questions (from silly to logistics) quickly and helpfully. Lorena especially ensured my trip was unique to my interests and found fantastic guides and tours. She also built in rest days, which I appreciated. My KimKim experience felt very catered and the specialists were invested in me having a great time! I would highly recommend - especially for any solo female travelers.

Hotel Reviews
Hotel Lunajuim
El Chalten

The hotel staff were so kind and helpful in providing recommendations!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

A quiet oasis - the food was also fantastic.

Authenticity & Character
Location
Staff
The staff were extremely helpful
Cleanliness & Comfort
Activity Reviews
Perito Moreno Glacier Big Ice Excursion
Perito Moreno Glacier Big Ice Excursion
El Calafate

A must do

Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

This was enjoyable, but prepare yourself for it to be very cold and it goes much longer than I expected

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to the Summit of Toco Mount
Hike to the Summit of Toco Mount
San Pedro de Atacama

Brian was an amazing guide and super knowledgeable of the area and mountain

Quality of Experience
Guides, Drivers and Staff
Brian was an engaging guide I highly enjoyed
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 23, 2023

Hola Lindsey, it is immensely gratifying to hear your adventure in Chile and Argentina was stress-free and enjoyable! I am super happy you were brave enough to travel alone to new places, and I hope you will continue to explore the world, coming across new cultures and landscapes. All the best to you!
Lorena

A good trip with a possibility to improve
Bolivia | Oct 11 - Oct 16, 2023

P
Polina S.
Germany | Reviewed on Oct 19, 2023
We loved our Bolivian trip, it was perfect.
Chilean part was a bit disappointing, as we didn’t realize it’s gonna be every day a half day trip from the hotel. We sort of expected the same customized trip with a small group where we could ask to stop somewhere and spend almost all the time outdoors.
Our first trip in Chile was as boring as possible and on the trip to Puritama Canyon the guide didn’t even speak English.
Read more

We loved our Bolivian trip, it was perfect.
Chilean part was a bit disappointing, as we didn’t realize it’s gonna be every day a half day trip from the hotel. We sort of expected the same customized trip with a small group where we could ask to stop somewhere and spend almost all the time outdoors.
Our first trip in Chile was as boring as possible and on the trip to Puritama Canyon the guide didn’t even speak English.

Activity Reviews
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

The tour guide was very nice and friendly, he explained a lot. You could see he loves this place and this makes you appreciate even more.

Quality of Experience
Guides, Drivers and Staff
Transport
The car was a bit old, at the back seat no airconditioning arrived.
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

An interesting tour. The place was a bit overcrowded, but it still was nice to see the difference between this one and Sol de Mañana.

Quality of Experience
We would have loved visiting it at another time of the day
Food
Guides, Drivers and Staff
Transport
We didn’t like the orange windows. They change the color perspective, so you can’t really make any photos
Explore Yerbas Buenas & Rainbow Valley
Explore Yerbas Buenas & Rainbow Valley
San Pedro de Atacama

This was a nice trip. Our guide was super friendly and very animating us all to enjoy! The driver was funny too.

Quality of Experience
Guides, Drivers and Staff
Transport
We didn’t like the orange windows. They change the color perspective, so you can’t really make any photos.
Puritama Canyon Trek
Puritama Canyon Trek
San Pedro de Atacama

The guide didn’t speak english. The tour was supposed to start at 2-2:40. We departed at 3pm and then on our way the car broke. So we had to drive back and change the car and the new one wasn’t a lot better. At the end we departed for Puritama Canyon an hour later so when we arrived to the pools there were the last shades of sun left. 15min later it was completely in shadow.

Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

The guide has a very boring way to explain actually very interesting stories. We were 15 people and you could see that 10 of us were very bored. On each question his answer was at least 15min in Spanish and then 15min in English. And after 2 of these minutes we were just not able to listen any more

Quality of Experience
Guides, Drivers and Staff
Transport
From the Uyuni Desert to the Atacama Desert
From the Uyuni Desert to the Atacama Desert
Chile

Everything was well timed, we loved this whole experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Eduardo Avaroa Reserve
Eduardo Avaroa Reserve
Uyuni

Great trip, we saw sooo many animals and this nature is stunning.

Quality of Experience
Guides, Drivers and Staff
Transport
Incahuasi Island and Uyuni Salt Flats
Incahuasi Island and Uyuni Salt Flats
Bolivia

Very interesting, the day was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 23, 2023
Dear Polina and Federico,
It is good to know you had a good time in Bolivia, as we arranged private tours for you with lots of flexibility. In the Chilean desert, tours were shared with other travelers, so definitely not the same level of flexibility or personalization. I am sad you did not contact me with the issues you were experiencing in Chile, as I could have made some changes. I only found out after the trip.
In any case, rest assured that we will no longer offer this provider for... Read more

Dear Polina and Federico,
It is good to know you had a good time in Bolivia, as we arranged private tours for you with lots of flexibility. In the Chilean desert, tours were shared with other travelers, so definitely not the same level of flexibility or personalization. I am sad you did not contact me with the issues you were experiencing in Chile, as I could have made some changes. I only found out after the trip.

In any case, rest assured that we will no longer offer this provider for the stargazing tour and have reached out to the local contact for an explanation of why an English-speaking guide was not available for the tour to the canyon. I thank you for your feedback and wish you both many new adventures to come.

All the best,
Lorena

Amazing Adventure to Morocco and the Sahara
Morocco | Oct 11 - Oct 16, 2023

C
Claire J.
United Kingdom | Reviewed on Oct 19, 2023
We were a party of two woman who wanted to celebrate our key milestone birthday with some adventure in the desert.
We were looking for certain things that were not on the suggested itineraries and Megan helped us pull together a bespoke plan that met our needs and was augmented with her experience and suggestions.
The result was exactly what we had hoped for. Our driver, Mohammed, was an absolute star making sure we were taken care of, checking in on us, ensuring each evening that we ran...
Read more

We were a party of two woman who wanted to celebrate our key milestone birthday with some adventure in the desert.
We were looking for certain things that were not on the suggested itineraries and Megan helped us pull together a bespoke plan that met our needs and was augmented with her experience and suggestions.
The result was exactly what we had hoped for. Our driver, Mohammed, was an absolute star making sure we were taken care of, checking in on us, ensuring each evening that we ran through the program and timings for the next day and acting as a guide as well. We certainly felt we benefitted from his local knowledge, especially in Merzouga which was his home town.
The accommodation and food were all great. All in all despite the long drives our trip was full of stops at interesting places and meeting interesting people and we felt we really got a feel for the culture and the people of Morocco. The highlights for us were certainly the hike in the desert, the walk in Toudra Gorges and Ait Ben Hadou.
Thank you.

Activity Review
Trek into the Dunes
Trek into the Dunes
Erg Chebbi Dunes

This was the highlight of our trip. Our guide, Said, collected us after breakfast from our overnight camp and we walked with him through the desert and back to our hotel. We had to learn how to walk up dunes - Said in his flip-flops and us in our hiking boots! We had a mixture of dunes and a bit of the road. Said showed us how to spot where water was found, milk plants, wells, the camel parking lot, and a desert spring that fed the town's central garden/crop area. Walking in the desert was just the best experience - cresting the dunes to look for the town in the distance only for it to disappear and feel like we were in the middle of nowhere. The walk was 3 hours long and just enough for us, ending up at the Riad for a swim and a shower was sublime.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

I love Vietnam!
Vietnam | Oct 5 - Oct 12, 2023

Marissa
Marissa B.
the Philippines | Reviewed on Oct 19, 2023
Minh, Nguyen, and Vantuan were a great team from pre-planning to arrival and departure to and from Vietnam. I will never forget the cruise we took in Ha Long, the kayaking we did off the cruise, the bike rides in Hanoi, and the hotel staff's hospitality, and Minh being on top of the visa process for Vietnam. Truly an unforgettable experience! Read more

Minh, Nguyen, and Vantuan were a great team from pre-planning to arrival and departure to and from Vietnam. I will never forget the cruise we took in Ha Long, the kayaking we did off the cruise, the bike rides in Hanoi, and the hotel staff's hospitality, and Minh being on top of the visa process for Vietnam. Truly an unforgettable experience!

Hotel Reviews
Hotel Icon Bangkok
Bangkok

Although the breakfast and location were great, I would say that there's room for improvement.

Authenticity & Character
I wouldn't say there's anything that stood out to me as uniquely authentic or characterized as a hotel that I would return to. I think there are better options all around.
Location
Walkable distance to street vendors, restaurants, etc.
Staff
The staff in general were nice but I don't think they went out of their way to provide excellent customer service.
Cleanliness & Comfort
The beds were not that comfortable; however, the cleanliness was good.
Banthai Village
Chiang Mai

Great staff, swimming pool, bar/restaurant! The breakfasts included was also delicious and fresh daily!

Authenticity & Character
The friendly staff! The beautiful (2!) swimming pools. The huge rooms and bathrooms and nature all around inside the hotel.
Location
Although it was a great location for the sake of seclusion, it was a taxi ride away from the local night market so it wasn't a walkable location especially because the streets leading to the hotel were not always well lit at night.
Staff
Lots of hospitality, always attending to guests' needs, great customer service!
Cleanliness & Comfort
The hotel was very clean; however, the beds were not comfortable (not for me at least) but if you like a firm mattress, then it's for you. The housekeeping staff always ensured to make everything spick and span so the 3 stars have to do with the mattress, not the cleanliness (5 stars).
Swan Cruise

I really enjoyed my one-night stay on the Swan Cruise! The staff was extremely friendly, waving upon arrival from the charter boat, constantly providing step-by-step instructions and the daily agenda, which was helpful to know what to expect. Throughout the trip, the staff always asked for feedback: were we comfortable, did we have warm showers, were the beds comfy, was the food good, etc. This attention to feedback and immediate responses made me feel very welcomed.

Authenticity & Character
It was my first time on a cruise so I didn't know what to expect other than what I had read online. For a first-time experience, I really enjoyed the fact that all staff could communicate expectations and be attentive. When staff couldn't communicate, translators were involved. The one thing that was most memorable for me was the chef's art pieces made out of food and the story-telling of the history of the cruise, the company, and Vietnam in general.
Location
The proximity to the activities we did off the boat - the kayaking, the Pearl store on the water, and arrival and departure from the main terminal/docks made everything accessible.
Staff
The tour guide on the cruise coordinated everything really well.
Cleanliness & Comfort
Most cabins to my understanding are small; however, me and a friend fit comfortably in a 2-bed cabin with a shower, space for luggage, and a vanity mirror so one of us could use the restroom's mirror and the other the vanity mirror to get ready each morning.
Hanoi Pearl Hotel
Hanoi

Hanoi Pearl was one of my favorite hotels because the hotel staff was always kind, friendly, and helpful. I will definitely want to return to this hotel in the future!

Authenticity & Character
The fact that it feels like you're downtown but away from all the noise from the hustle and bustle. The breakfast buffet was ample and the architecture of the building really just beautiful.
Location
The location was perfect surrounded by tons of restaurants, and nearby the lake to walk around and visit the weekend market where tons of vendors converge on the lake. Laundry services are available at the hotel charged per piece or across the street charged per kilo.
Staff
Hotel staff went out of their way to be helpful upon arrival and departure, great hospitality!
Cleanliness & Comfort
The room we stayed in and the common areas were always very clean and comfortable. The first floor bathroom was always clean too.
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Oct 23, 2023

Hi Marissa and Gina,

Thank you for sharing your feedback with us. My team and I are very excited to read your kind words! Your feedback motivates us to strive for excellence every day, and we appreciate it very much. We look forward to welcoming you, your family, and your friends back to Vietnam soon!

Best regards,
Minh.

All my best,
Minh.

The trip to Iceland was amazing!
Iceland | Oct 11 - Oct 16, 2023

SRIRAM
SRIRAM R.
Omaha, NE | Reviewed on Oct 19, 2023

The trip to Iceland was amazing! Guðmundur Oli, our local specialist was outstanding. He made the entire trip planning process very smooth and was extremely responsive at all times. The tailor-made trip itinerary couldn’t have been better. The trip plan included all the details that one needs for an enjoyable stress free trip. The choice of hotels, rental car etc was perfect. Guðmundur’s alacrity and vast knowledge of Iceland’s attractions was remarkable. Would definitely consider using Kim and Kim for our future vacations.

Local specialist:
G
Guðmundur P.
Iceland | Replied on Oct 20, 2023

Thank you so much for the nice words, my friend. I am so happy that you enjoyed the trip and seeing some of your videos definitely brought a smile to my face and warmth in my heart!
I really hope to see you in Iceland soon again!
Gummi

Dean did an exceptional job. Every detail wa...
Ireland | Oct 3 - Oct 12, 2023

R
Russ S.
Rock Hill, SC | Reviewed on Oct 19, 2023
Dean did an exceptional job. Every detail was covered. Read more

Dean did an exceptional job. Every detail was covered.

Hotel Review
Fiddle & Bow
Doolin

Perfect location and accommodations. Walked a short distance to a great pub for dinner. Woke up to cows grazing on the hill nearby. Truly amazing setting.

Authenticity & Character
Reception and greeting at the front desk was welcoming and personal.
Location
Interwoven with natural beauty of Irish landscape.
Staff
Friendly and helpful.
Cleanliness & Comfort
Spacious room exceptionally clean and comfortable.
Activity Review
Belfast & Giants Causeway Day tour from Dublin
Belfast & Giants Causeway Day tour from Dublin
Dublin

Landscape along the trip made you forget about any concerns about the time required. Black cab tour was very educational and a good opportunity to see Belfast.

Quality of Experience
The green landscape, sheep and Cattle grazing, and the pasture layout were all amazing. Never seen anything so welcoming and breathtaking at the same time.
Guides, Drivers and Staff
Friendly, personable, welcoming and most of all, relaxed and caring.
Transport
Renting a car and following the tour route at our pace was perfect.
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Oct 23, 2023

Hi Russ

Thank you for your kind words.

I am pleased to hear you enjoyed your trip.

We hope to have the chance to welcome you back to Ireland in the future.

Kind Regards

Dean

Phenomanl trip. Highly recommend.
Morocco | Oct 5 - Oct 14, 2023

Tom
Tom H.
Jollyville, TX | Reviewed on Oct 19, 2023

We had a phenomenal trip to Morocco. Louis designed a thorough itinerary for our ten days. Our driver, Youniss, was an excellent informal guide as well as driver. Perhaps the highlight of the trip was spending the day in Fez with Zara, our guide. Her enthusiasm and pride in her city, as well as her friendship with so many in the souk, made for a memorable trip. Even the long drive out to the desert was relaxing, with stops along the way. Highly recommend for any first-time or experienced Morocco visitor.

Local specialist: Louis Shannon

A great travel resource
Norway | Oct 2 - Oct 18, 2023

Dottie
Dottie I.
Santa Fe, NM | Reviewed on Oct 19, 2023
Kimkim is a great resource. Maria and team did an excellent job of organizing a variety of fun and unique activities across Norway, including experiences on land, sea and air. The highlight of our trip was the time we spent in the Lofoten Islands, one of the most beautiful places we've ever seen. All the logistics were expertly organized and went without a hitch. When we asked to switch hotels in Bergen, it was swiftly adjusted. A few of activities were too touristy/not good enough... Read more

Kimkim is a great resource.

Maria and team did an excellent job of organizing a variety of fun and unique activities across Norway, including experiences on land, sea and air. The highlight of our trip was the time we spent in the Lofoten Islands, one of the most beautiful places we've ever seen.

All the logistics were expertly organized and went without a hitch. When we asked to switch hotels in Bergen, it was swiftly adjusted.

A few of activities were too touristy/not good enough quality or too tightly scheduled for our taste, but that is bound to happen when you're traveling with a pre-set itinerary.

Overall, we were very pleased with all aspects of our trip and would definitely use kimkim again. We want to especially thank Fenne for her support day to day.

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Oct 23, 2023

Dear Dottie!

Thanks for your kind review! It was a pleasure to work with you and Monica.

We hope you enjoy your time here and take the best of Norway back home!

All the best..!

kim kim exceeded all of our expectations and I will book with them again.
Spain | Sep 26 - Oct 5, 2023

A
Amber B.
Canada | Reviewed on Oct 19, 2023
What a Fantastic service kimkim provided for our group of 4 ladies when we travelled to Spain at the end of September 2023. If you want a stress-free experience, give these people a call. We were picked up from the airport and delivered to our hotels in a limousine and treated like royalty. The hotels were all amazing and we had delicious breakfast/brunches at all of them.
kim kim did a beautiful job of preparing an itinerary based on what we told them we would like to do. Any changes we...
Read more

What a Fantastic service kimkim provided for our group of 4 ladies when we travelled to Spain at the end of September 2023. If you want a stress-free experience, give these people a call. We were picked up from the airport and delivered to our hotels in a limousine and treated like royalty. The hotels were all amazing and we had delicious breakfast/brunches at all of them.
kim kim did a beautiful job of preparing an itinerary based on what we told them we would like to do. Any changes we wanted were quickly dealt with in an efficient and professional manner. It felt like we were being taken care of at all times, which allowed us to just relax and enjoy ourselves.
We told many other tourists we met along the way about kimkim and they were so impressed and a little envious of the wonderful experience we were having as compared to their own.
I would never consider any other travel agency after having had such a positive and fun experience.
kimkim, you knocked it out of the ball park! Well Done and Thank You!!

Hotel Reviews
Hotel Astoria
Barcelona

The Astoria was a lovely place to stay. The continental breakfast was good but pretty basic. The first room seemed a little small but we moved into a bigger room a couple days later and it was lovely. The staff were helpful. What I liked about Hotel Astoria was it's location and outside restaurants everywhere. I would stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Silken Al Andalus Palace
Seville

Hotel Silken was a beautiful place to stay. Their continental breakfast was second to none! The rooms were lovely and clean. The only thing that might have been lowered the rating was that you were away from the downtown area so would need to take a taxi or catch a bus. Overall, a lovely stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Posada del Peine
Madrid

If you want to go back in time with history all around you and in the hub of Madrid, this is the hotel. Staff were wonderful, the breakfast was absolutely delicious and the cook was so passionate about her job. The rooms were very clean and cozy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Park Güell & La Sagrada Família Experience
Park Güell & La Sagrada Família Experience
Barcelona

What an experience and our Guide was amazing. Park Guell & La Sagrada Familia was breath taking. I would go back again to see the work of Antoni Gaudi. The church was amazing and it is not finished yet. I have no words to explain the beauty and architecture in both place. It is a Must See!

Quality of Experience
Guides, Drivers and Staff
Transport
Prado Museum & Cultural Walk with Lunch at Botín
Prado Museum & Cultural Walk with Lunch at Botín
Madrid

This is a must when you are in Madrid. Our guide was fabulous and we learned so much from her. The museum was beautiful and then we walked to a pub to have Vermouth, which was a very neat experience. We then walked to have lunch at Botin. You Cannot miss this. The oldest restaurant in the world!! The food and service was amazing. The wine cellar was so very interesting to see as well. Do Not miss this experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

If you like great food and learning about the Spanish culture and cuisine, this is what you need to sign up for. Our chef and guide was wonderful and so knowledgable. We started going to the market which was a treat in itself. I could have stayed there just looking around for the morning. The cooking class itself was awesome. There were 12 of us and we each help prepare the tasty dishes. Do Not Miss Out On This Opportunity. It was the Best!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Walking Tour of Seville
Self-Guided Walking Tour of Seville
Seville
Quality of Experience
Day Trip to Madrid Wineries
Day Trip to Madrid Wineries
Madrid

We went to three wineries and the hosts were wonderful. It was very interesting as was the shuttle that took us out into the countryside. Each winery provided us with food to eat as we tasted their wine. It was just long enough and a pleasant time was had by all.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Book Bas for Belgium!
Belgium | Oct 13 - Oct 18, 2023

Annette
Annette F.
New Zealand | Reviewed on Oct 19, 2023
We had a wonderful 5 days in Belgium . BAs arranged excellent accommodation in Antwerp and Brussels that had perfect locations for walking to attractions and food and drinks.
Our guide in Antwerp, Dave, was knowledgeable, friendly and really loves his city. Even though it poured with rain during most of our tour he persevered and we didn’t feel that we had been short changed at all. He was also our guide the next morning when the sun was out and showed us some more of his beautiful...
Read more

We had a wonderful 5 days in Belgium . BAs arranged excellent accommodation in Antwerp and Brussels that had perfect locations for walking to attractions and food and drinks.
Our guide in Antwerp, Dave, was knowledgeable, friendly and really loves his city. Even though it poured with rain during most of our tour he persevered and we didn’t feel that we had been short changed at all. He was also our guide the next morning when the sun was out and showed us some more of his beautiful town.
Janne was our lovely guide in Ghent for the morning and we thoroughly enjoyed her view of her city. Very knowledgeable and funny and such a good guide, we learnt a lot about Ghent and its place in the old world.
We had a couple of easy tours on our own one to a chocolate factory and museum and another to a beer brewery.
The whole experience dealing with kimkim agents has been only positive and we’ve already booked our 3rd one for next year.

Hotel Reviews
Hotel des Galeries
Brussels

The location is great for wandering around the older parts of the city and through the Galleries passages. The rooms are clean and surprisingly large by European standards.

Authenticity & Character
In some ways it’s a very simple hotel with a few quirks. All good quirks though
Location
Perfect for wandering around, very safe and lots of beautiful Belgian chocolate shops close by.
Staff
The staff really make this place special, really helpful with tips on where to eat and drink away from the tourist traps. Always friendly and willing to help sort any problems out
Cleanliness & Comfort
Very clean and comfortable but I found it odd that the room didn’t contain a small fridge of any kind. Coffee and tea were provided but no milk or creamer, and no way of keeping milk cold. There was also no electric jug in the room making tea. Staff were always willing to bring a teapot of hot water or a jug of milk to the room but it was a bit odd.
Hotel FranQ
Antwerp

Fabulous staff, great location, clean and very welcoming

Authenticity & Character
It’s a little bit quirky in its interior design and very comfortable. Some of the original features are still in place
Location
Really close to lots of historical sites and excellent bars and eateries
Staff
Would have to be one of the best assets of this hotel. Very welcoming and helpful always
Cleanliness & Comfort
The best bed!
Activity Reviews
Antwerp - De Koninck Beer Brewery Tour
Antwerp - De Koninck Beer Brewery Tour
Belgium

Well worth a visit but the entry process is a bit of a shambles. One person selling tickets, pouring beers and checking those ticket holders who purchased on line. The whole place felt a little understaffed

Quality of Experience
Antwerp - Private guided walking tour
Antwerp - Private guided walking tour
Belgium

Dave also took us on this tour and I can’t recommend him enough.

Quality of Experience
Antwerp - Private guided Evening walking tour
Antwerp

Dave is a passionate and lovely guide, we immediately felt comfortable with him. And we felt really sorry for him because it rained quite heavily on our tour but he was such a trooper that we kept going! The next day was a lot better and we had a really good tour of old town. We tried amazing chocolate s and a really smooth liqueur. He showed us covered canals and all sorts of things that we would never have found on our own or maybe missed by being part of a larger group

Quality of Experience
Local specialist: Bas Naus
Bas
Bas Naus
Local specialist in Nijmegen, Netherlands | Replied on Oct 25, 2023

Dear Annette, delighted to hear you had a great time during your stay in Belgium and that you appreciated our help in hosting this trip. Glad to hear also tha you already booked a new kimkim trip for next year. Enjoy! Warm regards, Bas.

Exhilarating trip to Java/Bali/Komodo islands
Indonesia | Sep 17 - Oct 7, 2023

D
David C.
Canada | Reviewed on Oct 19, 2023
From arranging the destinations to solving the minor issues through the trip, Ana has been helpful and responsive. We probably should have taken her advice and took advantage of the free/rest days in between ... While we're seniors in relatively good shape, the hikes to Bromo / Ijen are strenuous ones. It might be a good idea to give future participants a heads up, e.g. set expected arrival times for various stops up Ijen so they would know if they could make it on time to see the blue... Read more

From arranging the destinations to solving the minor issues through the trip, Ana has been helpful and responsive. We probably should have taken her advice and took advantage of the free/rest days in between ... While we're seniors in relatively good shape, the hikes to Bromo / Ijen are strenuous ones. It might be a good idea to give future participants a heads up, e.g. set expected arrival times for various stops up Ijen so they would know if they could make it on time to see the blue flames.

Saiful was great for the portion around Yogyakarta - helpful, informative and courteous.

Nyoman went all out - including the birding trip to West Bali NP and the attendance at a Ngaben. From taking us to the laundromats to retrieving the glasses from the monkey at Uluwatu, Nyoman is attentive and more than helpful. And he takes the time and effort to explain the Bali culture and attractions. My wife and I are more than pleased with his assistance!

Revan was simply great throughout the Komodo cruise. He is knowledgeable and goes out of his way to help us - whether it's trekking up the hills or guiding us during the snorkeling trips.

Trip to Nusa Penida was a complete waste of a day - poor infrastructure, average snorkeling, no sightings of Rays after a long rough ride and finally had to turn back from the beach because of traffic. And the communication from the drivers/guides were lacking ...

VW day was less than satisfying - after getting over the initial excitement of riding open top, we're sucking fumes the whole day. The guide speaks little English and provides no explanation of the attractions. Could have used our own driver/car to go to all those destinations.

The Balinese day provides varieties and was a lot of fun.

The long stay at a relatively isolated hotel in Ubud was a bit inconvenient. But the staff and the services provided at the hotel are more than adequate.

Hotel Review
Arkamara Dijiwa Ubud
Bali

The hotel was great, but the location was too secluded. We couldn't easily walk to restaurants or explore the local area. It was nice for peace and quiet, but not convenient for exploring.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Nusa Penida snorkeling- Manta Point + Mangrove tour
Experience Nusa Penida snorkeling- Manta Point + Mangrove tour
Indonesia

This was a disappointing experience. The ferry ride was chaotic with tons of people waiting and multiple ferries departing. The drivers did not speak English well and the location was overwhelmed with tourists. The roads were congested, narrow, and bumpy, making the trip uncomfortable. The snorkeling was supposed to include a manta ray sighting, but the rays were a no show that day.

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Snorkeling in Menjangan
Experience Snorkeling in Menjangan
Pemuteran, Bali

Snorkeling was a great experience, but the equipment was subpar. Despite the equipment issues, the variety of things to see, the high visibility, the warm water makes snorkeling at Menjangan a superb experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Trek to Mount Bromo
Sunrise Trek to Mount Bromo
Mount Bromo, East Java

The trek was challenging, especially for our group in our 60s. Our guide was optimistic about our abilities, but we had to start at 3 a.m. and some of us couldn't make it in time to see the blue flame. I wish our guide would have managed our expectations better or suggested an earlier start for those of us who are slower.

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Balinese day in Sidemen
Experience Balinese day in Sidemen
Indonesia

This was a fantastic experience. We spent the day learning about the local culture, visiting rice fields, and more. It was a great way to immerse ourselves in Balinese life.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Oct 24, 2023

Dear David,

Thank you so much for your wonderful feedback!

I hope to see you again in Indonesia, Malaysia or Singapore on one of your future adventures!

Best,
Ana

Wonderful Experience
Bhutan | Oct 5 - Oct 12, 2023

M
Marc C.
Canada | Reviewed on Oct 19, 2023

We had an incredible trek organized by Himalayan Kingdom expedition. It was very well organized from the start to finish and all members of the trek (guides, cooks, horsemen etc) worked extremely hard to make the journey a wonderful and safe experience. Couldn't recommend this company enough.

Local specialist: Vishal Pradhan
Vishal
Vishal Pradhan
Local specialist in Paro, Bhutan | Replied on Oct 19, 2023

Dear Marc,

Thank you for the chance to organize this adventure with your friends. These accolades are a source of inspiration for our team to do better. We look forward to you returning back for another adventure soon. Till then take care. Team Himalayan Kingdom Expedition.

Barbara and Massimo truly went above and beyo...
Italy | Oct 7 - Oct 16, 2023

L
Lorie B.
Kalamazoo, MI | Reviewed on Oct 18, 2023
Barbara and Massimo truly went above and beyond what we expected. They were constantly in contact with us and resolved any questions or issues we had. I would highly recommend them in planning your next trip. Read more

Barbara and Massimo truly went above and beyond what we expected. They were constantly in contact with us and resolved any questions or issues we had. I would highly recommend them in planning your next trip.

Activity Review
Lake Como Food experience
Lake Como Food experience
Italy

Valentina and her family were so warm and kind. It was really a unique experience to go into their home to cook. My only advice might be to improve on the menu selection a bit.

Local specialist:
Barbara
Barbara Rebella
Local specialist in Kirkland WA | Replied on Oct 19, 2023

Dear Lorie and Kevin.
Thank you very much! Your kind words melt our hearts!
So happy to help you celebrate your wedding anniversary with this trip!

Wish you both all the best, and maybe we will "meet again" for your next trip to Italy!!
Warm regards.

Barbara

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.