Kimkim Trip Reviews

Rinolda was AMAZING! I took my 17 y/o niece on a 9 day adventure through Iceland. I shared my goals with Rinolda- I wanted to see as much as we could without overwhelming a teenager with too rigourous a schedule. She nailed it. And on extremely short notice! Everything was so well organized. I especially appreciated the drive plan she provided for each day. We knew exactly where were were going, how long each stretch was and she even had suggestions for stops along the way with interesting things to see and places to stop for snacks and meals. I can not say enough about how wonderful it was to have such a well planned and organized trip.

Each day felt like a new adventure and we LOVED taking in all the beautiful scenery! Highlights for us were the Arnarstapi-Hellnar Coastal Walk- the views were breathtaking! Truly spectacular. And the small hidden gem resturant at the end of the trail tucked in the hillside over a secluded beach topped off an already awe inspiring day. The fish soup was *chefs kiss*.

The Jokulsarlon glacier lagoon zodiac boat tour was spectacular. This blew my mind. Gorgeous, informative, the company had incredible guides and the views, including seeing the seals and being up close and immersed in the beauty of the Lagoon is definitely an experience that should not be missed.

I honestly can not say enough about the quality of the trip, the details, the planning and all of the suggestions. So happy we found KimKim and especially, Rinolda.

Our local specialist was Nick Jansen in Kuching, Sarawak. In a word, Nick is fantastic! He is with the tour operator, Borneo Transverse, and has extensive experience booking trips in all parts of Malaysia and was able to easily understand the trip we wanted to undertake, and provide a trip plan a couple days later. This was quite a challenge, because he had to accommodate the 14 people in our group into the rather small rainforest lodges we wanted to visit. His initial trip plan was very close to what we ended up with. After some conversations and adjustments, we finalized the trip plan less than a week later. Nick quickly set up a system for each couple to make their own payments. A couple of months before the trip we had to make some adjustments in our traveling group members. Nick was able to sort this out in a very satisfactory way.

The main thing that I want to say, is Nick and Borneo Transverse came through 100%. Everything that was specified in the trip plan was provided exactly as specified. We were a large group, and had plenty of luggage, so it was so nice to be confident that at each location we would be met with friendly personnel, who were able to get us to our destination easily. The hotels and the rainforest lodges all provided excellent accommodation. Our time on Lankayan Island was amazing.

Unfortunately, one of our team members suffered a serious medical emergency during the trip. This was rather frightening since we were at a remote location far from medical infrastructure. However, Nick and his staff and Sarawak staff were able to make appropriate arrangements, as well as to provide on-the-ground personal assistance.

Overall, I would have to say it was the trip of a lifetime. It was an expensive trip, but we felt we got full value for what we paid. If you ever go to Malaysia, especially, if you are traveling to Borneo, make sure Nick Jansen is making your trip arrangements. He is the best.

***NOTE***
This paragraph provides comments to the kimkim staff at kimkim headquarters. This was my fifth trip with kimkim and was surprised at how poorly our request was initially handled. Our trip request was misinterpreted to be a partial itinerary. My initial text/chat to clarify was ignored. After the five minute initial call with the kimkim team member, it took over a week to be assigned a local specialist. I got bounced around a with a couple of different people, and only got assigned to a local specialist after making a direct telephone call to kimkim headquarters.

Hotel Reviews

Danum Valley Rainforest Resort

Lahad Datu

This is the real thing. Not easy to get to, but extremely worthwhile. A rare opportunity to see unspoiled nature. The rooms are comfortable when the food is good. He had extremely qualified nature guides, Helen and Alex. We saw nature up close and personal. Lots of monkeys.

Authenticity & Character

This is the real thing. Architecturally fits in well with the rainforest.

Location

In the heart of primary rainforest. Untouched by loggers and far from palm oil plantations.

Staff

Full board, and the food was really good.

Cleanliness & Comfort

Hotel Grandis Kota Kinabalu

Kota Kinabalu

Nice hotel of fairly standard quality. Amazingly located and connected to a shopping mall. Everything could be found at this mall. We had fun checking out Malaysian KFC.

Authenticity & Character

“OK, but of fairly standard character. No special features with regard to authenticity.

Location

Perfect location adjacent to the historical quarter, shopping mall, seafood restaurants and night markets.

Staff

Cleanliness & Comfort

Casa Del Rio Hotel Melaka

Milaca is an interesting location, absolutely full of history. The Casa Del Rio Hotel has a perfect location to learn the history. The rooms are quite nice, but have some stairs leading into the bathrooms. Can be quite dangerous to navigate at night in the dark. Recommend some Night lights.

Authenticity & Character

An older property that fits in well with his location.

Location

Very central location to start from for historical walks.

Staff

Cleanliness & Comfort

Activity Reviews

Kinabalu Park & Poring Hot Springs

Malaysia

A long day, but really amazing. I have to say the Botanical Park, had the most amazing and varied selection of plants in a small area, absolutely authentic and we got to see Rafflesia. The canopy walkway was arduous, but interesting.

Guides, Drivers and Staff

Our guide Zee was the best. She took so many pictures, and shared them with the group. Very knowledgeable!

Kuala Lumpur City Tour & Batu Caves

Kuala Lumpur

A lot packed into a short amount of time, and an excellent introduction to KL.

Walking City Tour Melaka

Melaka

So interesting to learn about the complicated and varied history of Melaka.

Trip included Paris Marseilles Nice and Monaco
I enjoyed the trip. I can’t remember the names of the guides but they were all very knowledgeable for the walking tours. A memorable trip for my first visit to France. I especially enjoyed the custom perfume making.

Hotel Reviews

Hotel Florence Nice

Nice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Maisons du Monde Hôtel Marseille Vieux Port

Marseille

Authenticity & Character

Look

Location

Cleanliness & Comfort

Hôtel Lorette - Astotel

Paris

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full-day excursion to Monaco, Monte-Carlo & Eze

France

Quality of Experience

Guides, Drivers and Staff

Transport

Perfume Tour in Nice - Atelier découverte

Nice

Quality of Experience

We

Guides, Drivers and Staff

Transport

Half-Day Afternoon Cruise to Calanques National Park - small group

Marseille

Beautiful scenery of surroundings of the water Was expecting a calmer ride and I thought we were going to get off the boat without getting into water and thought was a landing to walk on after off the boat. I thought was going to be on a larger boat rather than a mother boat with know covering for a senior was a little choppy ride that distracted from enjoying the ride.

Quality of Experience

Guides, Drivers and Staff

Transport

Luxurious mediterranean dinner in Marseille Old Port

Marseille

Maybe the description luxurious sets the tone of much more lavish setting and food presentation The meal was good but I had higher expectations because of the term luxurious

Quality of Experience

Staff were nice and welcoming Engaging.

Food

Guides, Drivers and Staff

Transport

2-hour walking tour

Marseille

Description of type of walking path is rocky brick gravel any hills.

Quality of Experience

Guides, Drivers and Staff

Transport

Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

French Fashion, Fragrance and Fun in the Marais

Paris

A better more specific description for the Frenc fashion I was anticipating sometime of Actual fashion show or demonstration on how to wear certain items like accessories and design schools or methods. The walking tour did not include much fashion which is one of my interest since I lived to elsewhere and create Designs.

Quality of Experience

More variation types of shops in addition to the fragrance and soaps.

Guides, Drivers and Staff

Transport

Paris: Illuminations Seine River Cruise

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

This company says what they will do and does what they say
5 star

Jimena was wonderful! She listened to and understood what was most important to us, and she planned a great trip that met our wishes and preferences. When we needed to make a big, last minute adjustment, she handled it professionally and promptly, making it very easy for us to replan. Jimena was also very responsive throughout the process, answering my many questions. Once we arrived, everything went smoothly and according to plan! I also appreciated having Jimena and Jesus available to answer questions as they came up.

We had outstanding guides for each city we went to; they were extremely knowledgeable about the history and culture of their respective cities and regions - some of the best guides we have ever had on a trip. We thoroughly enjoyed the variety of places we went, from the green mountains and blue buildings of Chefchaouen, to the Roman ruins of Volubilis, the markets of Fez and Meknes, the desert in the South and ocean city of Essaouira, the remoteness and ruggedness of the High Atlas of Imlil, and of course the dynamic Marrakesh, just to name a few. We thoroughly enjoyed the Riyads that were selected by KimKim, and would love to go back and spend more time at tome of them. Even in Imlil, while the lodge was rustic, it had a certain charm. Hakim at KimKim was very attentive when a few issues came up, and they were quickly resolved to our satisfaction. My utmost praise for Khalid who was our driver. As we spent a fair amount of time in the van it is important to have a great relationship with your driver, and Khalid did not disappoint. He gave insightful comments about the towns and regions we were traveling through, and provided meaningful observations about the local people and their cultures, and answered all our questions. The tour would not have been as successful without him at the wheel. Some of fondest memories are driving through the almost deserted roads of Morocco, admiring the beautiful and ever-changing landscape, listening to the Moroccan singer Oum, Steely Dan, The Beach Boys, etc. - simply enchanting.

Hotel Review

Euphoriad

Rabat

All of the hotels and riyads we stayed at were great (with the exception of Eden Roc in Oualidia) and each was unique in their own respect, so I would love to give all of them high marks, but since we started in Rabat I would say the Euphoriad set the tone for the whole trip. The room we had was wonderfully furnished and with mirrors all around - understandable considering it is named after the Daffodil flower - Narjis in Morocco. Everything was very comfortable, and I especially enjoyed the bathrobe as it had a hood, just like on the djellaba; first time I have ever seen a bathrobe like that and I wanted to take it home! The hotel was a riyad with the center open area, and beautiful tilework and artwork throughout. The dining area was very nice and the included breakfast was great, and small enough that you could share stories with your fellow travelers. It is also very well situated and is a riyad and Rabat a city I would like to visit again.

Authenticity & Character

Beautiful tile work.

Location

Right near the beach and sea, and part of the old town.

Staff

Very attentive

Cleanliness & Comfort

All the furnishings were very comfortable, and the bathroom very clean.

Activity Review

Guided Tour of Volubilis

Morocco

Thoroughly enjoyed visiting these ruins and learning more about the history of this area of Morocco.

Quality of Experience

We had nice weather, and the guide was fantastic; I would highly recommend him in the future.

Guides, Drivers and Staff

The guide was extremely knowledgeable about the site and history.

Transport

Khalid is just the consummate driver.

Nathalie planned a flawless and thoughtful trip to France for us. It was so lovely and memorable! Just absolutely PERFECT. This was our third wonderful KimKim trip and we are so grateful for this service. Nathalie paired us with amazing tour guides and didn’t miss a beat with transportation or tickets. We had everything we needed and more the whole time. Our favorite hotel was Hotel Tardif in Bayeaux. I will mentally transport myself back as much as possible. One of the nicest places with the most helpful people. Our tour guides were so knowledgeable and phenomenal- Raphaelle, Mathias, Emma, and Gwen. The experiences were well tailored and personalized to our tastes!

I recently returned from a trip to Japan, and I can confidently say it was one of the most unforgettable experiences of my life—thanks in large part to Angel from Kimkim.

From the very beginning, Angel demonstrated exceptional professionalism, care, and attention to detail. The planning process was smooth and stress-free. Every aspect of the trip—from hotel selections to tours, transportation, and local experiences—was thoughtfully curated. Everything ran seamlessly, and I truly couldn’t have asked for a better itinerary.

Angel maintained consistent and timely communication throughout my entire stay in Japan. She followed up regularly to confirm each day's activities, ensuring that transportation and logistics were all in place. I felt incredibly well-supported at every step, which allowed me to fully enjoy the experience without any worries.

If you’re considering a trip to Japan and want it to be smooth, personalized, and truly memorable, I wholeheartedly recommend working with Angel. Her dedication and expertise made all the difference in turning a great vacation into a once-in-a-lifetime journey.

Hotel Reviews

Imperial Hotel Osaka

Osaka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Thousand Kyoto

Kyoto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gora Kansuiro

Hakone

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Imperial Hotel

Tokyo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit Mount Koya: the Ultimate Destination of the Pilgrimage

Osaka

Quality of Experience

Guides, Drivers and Staff

Transport

One Day Miyajima Island and Hiroshima Tour

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Osaka Castle,Shitennoji Temple,Umeda Sky Building and Shinsaibashi Tour

Osaka

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Nara City Tour from Kyoto

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour to Arashiyama Bamboo Grove with Gion Area

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Tea Ceremony with Kimono & KAISEKI Dinner

Kyoto

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Mt. Fuji with Lake Kawaguchiko Cruise and Arakurayama Sengen Park Tour

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Drive to Hakone by Private Car

Japan

Quality of Experience

Transport

Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Tokyo Discovery with Meiji Shrine, Shinjuku Gyoen, Gotokuji Temple & Shibuya Sky

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful experience with KimKim and Svetlana. She offered many different options for us as well as finding accommodations for us that were spacious and convenient. The excursions were fun and educational.

Hotel Reviews

Ballymascanlon House Hotel & Spa

Dundalk

very lovely and a bit formal. Make sure you reserve in ahead for dinner. The breakfast was very nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

family room we had was very spacious.

Sea Side Getaway

Portstewart

We loved how close it was to the city center. We were able to walk to dinner as well as coffee shops. The host was so nice and had coffee, wine and tea in the townhouse. There was shampoo and conditioner, as well as paper towels. As with all locations- no central AC- bring a portable fan if you need air circulation.

Authenticity & Character

Location

5 min to city center

Staff

Cleanliness & Comfort

Trim Castle Hotel

Trim

Such a lovely hotel, right across the street from Trim Castle. The family room was spacious. If traveling in the summer, be aware that there is no central air or fans- make sure to bring your own portable one!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Black Cab Tour

Belfast

Our driver was very knowledgeable

Quality of Experience

Guides, Drivers and Staff

Transport

Royal Hillsborough Castle and Gardens

Hillsborough

I had no idea this was a "working" royal residence before we went on our tour. So much history! The grounds were lovely!

Guides, Drivers and Staff

Transport

Prehistoric Newgrange & Knowth

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

My family and I had an incredible trip to Greece. Erica and Lea were there to address all our trip needs, from planning and during the amazing trip.

We had an amazing trip to Portugal planned by Kim Kim. The hotels in every city we visited were in the best areas of each city. We had an awesome food tour in Porto, and a great guide for our time in Lisbon. I would highly recommend Kim Kim to anyone who is looking for a stress free vacation.

Hotel Review

The Vintage House Hotel Douro

Pinhão

The Vintage House Hotel Douro was definitely a highlight of my trip. It's a beautiful hotel in an amazing location, even though it's a bit secluded in the area, but it stands out as quite the fabulous place to stay. I really appreciated the charm and tranquility of the place.

Activity Review

Dinner with Live Fado Music

Lisbon

The Dinner with Live Fado Music was an interesting experience. The place and the music were great, capturing the essence of Fado well, but the food didn't really meet expectations. However, we weren't expecting gourmet cuisine, so it was more about the experience overall, which was enjoyable.

I travelled to Iceland with my 18-year old son and we both had an amazing trip. The service from Hanna was exceptional. Every aspect of our trip was well planned, catered to our requirements and needs and followed a detailed discussion. Hanna suggested a couple of experiences we haven’t heard about before. And, she remained responsive even after everything was agreed and paid for and stayed in touch while we were in Iceland.
Definitely a Mum and Son trip to remember.

This was an amazing trip that was well organized. From the pick up at the airport to the food tour in Barranco to the dune buggy rides to the walking tour in Cusco and visiting all of the sites at the sacred Valley, as well as Machu Picchu it was a memorable an amazing trip that left me in love with Peru Willi our guide in couscous was amazing. He was very patient and took the time to explain every important detail to us. The walking food tour with Andrea was also awesome in our ride to Huacachina with Alavore was one of the best experiences ever.

I recently returned from a trip to Colombia organized by Michael, and I truly cannot find the words to encapsulate how wonderful the experience was and how grateful I am to the kimkim team and all of the guides they coordinated with to make this trip so meaningful and memorable. They were able to get my friend and I connected with staff from Tayrona Birding for a tour of Tayrona National Park, and each of the staff we interacted with were kind, professional, knowledgable, and warm. The lodging at the Senda Koguiwa hotel in Santa Marta was also so wonderful. The food was phenomenal, the grounds were beautiful, and the staff was so kind. I truly hope this review helps encourage anyone who is on the fence about booking with kimkim to move forward with it. I am already looking forward to booking future experiences with kimkim!

Hotel Review

Senda Koguiwa

Santa Marta

Friendly staff, delicious food, beautiful grounds, and comfortable rooms that kept us cool and safe.

Authenticity & Character

Location

Conveniently close to Tayrona National Park.

Staff

The staff were so kind and helpful, and they seemed to genuinely care about making the experience special.

Cleanliness & Comfort

The room was clean and kept at a comfortable temperature.

Activity Review

Hike Tayrona National Park

Colombia

The park itself is gorgeous with lots of breathtaking views and diverse wildlife housed within, but the thing that made it even more wonderful was the hiking guide and the experience he created based on his own knowledge of the park.

Quality of Experience

Guides, Drivers and Staff

Transport

Comfortable, on-time, and felt safe the entirety of the nearly 3-hour long transfer from Barranquilla to Santa Marta.

We loved our trip to Norway - Oslo, Flam, Bergen, Alesund, and then our add on to the Lofoten Islands. Alex did a great job laying out an itinerary that took into account all the things we wanted to see. He provided alternative suggestions when my ideas weren't the most practical and was open to feedback about our preferences. All our lodging was top-notch and conveniently located. The trip logistics couldn't have gone any smoother.

Hotel Reviews

Hotel Brosundet

Ålesund

Another perfectly located hotel, with lots of charm. The large gas fireplace in the center of the lobby, surrounded by lots of comfy couches and chairs, couldn't have been more welcoming. This hotel was just a 10 minute walk from where we met the day long fjord cruise to Geiranger trip and 15 minute walk from the Aksla trail.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Det Hanseatiske Hotel

Bergen

This hotel was perfectly located in Bergen! Just a stones throw away from the famous Bryggen buildings. While we loved the location and being on the upper floor, the one downside was we had to carry our luggage up one extra flight of stairs for our "attic" room. The room was spacious, with a HUGE bathroom - which had both a shower and a tub.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heimly Pensjonat

Flåm

We had a fabulous view of the fjord from our room at this simple but welcoming and low key hotel where dinner is included as part of the stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fretheim Hotel

Flåm

Right in the heart of Flam, this hotel feels grand but in a low key accessible way. The room was purposely designed to feel old, including a claw foot tub. Great breakfast too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Karl Johan Hotel

Oslo

This hotel is in the PERFECT location to explore Oslo. The rooms are modern and reasonably sized. Their Norwegian breakfast was one of the best of our trip.

Authenticity & Character

Location

Hop, skip and a jump away from everything.

Staff

Cleanliness & Comfort

Activity Reviews

Geirangerfjord Cruise & Day Trip

Norway

The day trip to Geiranger turned out to be one of the highlights of our trip. Not only was it a sunny day which made for extra special views of the fjord, one of the crew on the cruise was very friendly and shared helpful information throughout the journey, from the history of individual villages or homes we passed along the way, to things to do once we got to Geiranger, including to rent a mini Geiranger electric car, which had a GPS inside to direct you to a fabulous overlook just 15 minutes away. Once we got to the overlook for our perfect top of a fjord picture, we hiked a short bit in along a marked path and quickly got a way from most of the other tourists. We also enjoyed lunch and an ice-cream in town.

Quality of Experience

Walk up to Aksla Viewpoint

Ålesund

Enjoyed our walk up to the viewpoint. Great views of the city.

Quality of Experience

Fløibanen Funicular Ticket

Bergen

Great way to get to the top of Mount Floyen! Fun seeing the goats grazing amongst the visitors. We walked down on our own, which was fun but it does take a while to traverse all those switchbacks!

Quality of Experience

Explore Bergen

Bergen

Throughly enjoyed exploring Bergen on our own. We made it to the Fantoft Stave Church, which I'd recommend.

Quality of Experience

Ægir Viking Meal Experience

Flåm

This meal exceeded our expectations! Not only was the food very tasty and the beers perfectly matched, the atmosphere was fun and lively. We are not beer drinkers but couldn't believe how well each beer went with the corresponding dish.

Quality of Experience

Summer Kayaking Excursion

Norway

This was the one activity of the trip that I would definitely skip. There was nothing wrong with the excursion. The vendor did a fine job. But since we got to see the fjord from the water two other times as part of the RIB excursion later that day and then the next day from the "Norway in a Nutshell" ferry, I would have rather used that half day to go to the famous Stegastein overlook, walk to the Flam church, or go on another hike.

Quality of Experience

Not worth the time. Do something else instead.

Guides, Drivers and Staff

Explore Flåm

Flåm

Enjoyed walking around and exploring Flam, including a hike to the nearby falls. That was a highlight.

Quality of Experience

Full-Day Private City Excursion

Oslo

Our guide and driver helped create a convenient and efficient way to learn about and see Oslo.

Quality of Experience

Would have rated it a 5 but felt a little rushed.

Guides, Drivers and Staff

Transport

Explore Oslo

Oslo

Loved having a half day of free time once we arrived to explore the city on our own.

Quality of Experience

Our guide Joel in Lisbon was amazing . Professional and very knowledgeable . Hotels were great and everyone was friendly.

This was our first time working with a travel agency and we enjoyed the experience. We had a great time and we feel we saw a lot more with Adam’s itineraries than we would have if we planned the trip ourselves. The car and the hotels and apartments he picked for us were perfect and we felt really comfortable the whole trip, which says a lot since we had definite budget constraints. Highlights were Skaftafell Nature Preserve, Svinafellsjokull, Vik, the Westman Islands, and Olafsvik. We are grateful for everything and we will reach out again when we are ready to plan our next trip! Thanks!

Our Portugal trip was better than expected and we are looking forward to another visit to explore more. Margarida (spelling ?) was our walking tour guide in Lisbon and she was knowledgeable, friendly, and fun. She helped provide a balanced welcome into Portugal's history, culture, and food that made us appreciate our surroundings and the country.

Duarte was a friendly and knowledgeable driver/guide for Sintra and to/from Lagos. His unique background being a race car driver living in the Unite States and personal history and experiences made our time in the car feel special. He was safe, friendly and went above and beyond to ensure our comfort and a positive experience.

Rodrigo drove us for a day in Lagos and Algarve and introduced us to some of the most beautiful beaches we've been to! He was friendly and easy to communicate with.

Marcos was our friendly driver to and from the Afronation concert and he made sure we got to and from safely.

Hotel Reviews

Vila Galé Cascais

Cascais

The hotel was clean, large, and had a beautiful outdoor and pool area. It was located across from the water with easy walking access to the town for restaurants and shopping which was great. It was a bit dark in the hallways of the hotel leading to our room and the hotel is due for some updates overall, particularly in the rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Everything was clean and comfortable with ample space in the room to spread out. I liked the balcony/terrace; it was very relaxing and quiet.

Lagos Avenida Hotel

Lagos

I loved the decor and views at this hotel. It was very easy to walk to the shops, marina, and restaurants nearby.

Authenticity & Character

The modern beachy but laid back vibes. The style was great at the hotel overall although the bathroom/room combo with the curtain for privacy was a tad tricky and less practical at times.

Location

Staff

Breakfast staff was very friendly.

Cleanliness & Comfort

Everything was clean and breakfast was superb.

Hotel Britania Art Deco

Lisbon

I really liked the Art Deco decor and history of the hotel. The staff was very friendly and breakfast was delicious. The hotel was clean, quiet, easily walkable to local restaurants and shopping. I enjoyed the bath/body products in the hotel.

Authenticity & Character

Location

Staff

Staff was kind and personable with good recommendations for food nearby.

Cleanliness & Comfort

I liked the robe and slippers.

Activity Reviews

Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves

Portugal

I liked how it was personal. Jorge was knowledgeable with a good sense of humor. He made the ride feel more safe and calm even with the waters being rough that day. Loved the fresh fruit; it was sweet and refreshing.

Quality of Experience

Guides, Drivers and Staff

Transport

To Eat Suggestion: Honest Greens (Avenida)

Lisbon

Delicious healthy food that was less than 2 blocks from our hotel. the staff was friendly and the atmosphere was fresh, spacious, and comfortable.

Quality of Experience

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Sintra and the Villa/castle was beautful to see although it was very slow due to crowds. We stood a lot moving slowly through the property. A heads up on the microclimate could have been helpful as it was chilly at times.

Quality of Experience

Guides, Drivers and Staff

Our driver Duarte was friendly and knowledgeable throughout the tour. He also recommended a great seafood restaurant and pastries which we enjoyed. Glad we passed through Cascais on the way back to Lisbon as it was beautiful and sunny.

Transport

the care was clean, modern, comfortable and we felt safe. Thankful for the bottled water.

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings

Lisbon

I liked the food tastings. Our guide was very knowledgeable and friendly (Margarida). We handled the walking okay but the hills would have been very challenging if I came with my parents or other family members.

Quality of Experience

a nice mix of food, culture, history and lifestyle.

Guides, Drivers and Staff

Transport

a good walk but not easy in the heat or if hills or stairs are challenging.

Yuliana provided the perfect itinerary for our family - she listened to our concerns about having small kids and picked the best activities that they would enjoy.

We got a good mix of rainforest and adventure in La Fortuna and then beach and relaxing in Tamarindo. The hotels were beautiful and the excursions were on time, safe, and fun.

Everything on the trip went so smoothly and we never had to stress while in Costa Rica! Pura Vida!

Hotel Reviews

Tamarindo Diria Beach Resort

Tamarindo

Authenticity & Character

Location

Loved how everything was close by and multiple pools to choose from.

Staff

Cleanliness & Comfort

Hotel Los Lagos Spa & Resort

La Fortuna

Authenticity & Character

Great view and so much to see on property

Location

Staff

Cleanliness & Comfort

Loved the pull out beds for the kids. Rooms were clean and spacious.

Activity Review

Traditional Cooking Class - Dinner

Arenal/La Fortuna

Our favorite activity of the whole trip. Ended up being the only family on the tour and they were just so nice. They were so helpful to our kids and letting them try new foods and even help with the cooking! The dinner turned out muy delicioso!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Aww we

It was a great tour. Everything went smoothly. We loved the hotel Hare Nua on Rapa Nui. The staff was really wonderful, rooms were comfortable and it was nice to be in the center of town. We (I'm 70; my daughter is 19) both really enjoyed the trip and we are still enjoying our time in Chile -- in Santiago now, then to the mountains and finally a beach town north of Valparaiso. Thank you

Hotel Reviews

Hotel Hare Nua

Hanga Roa

We loved everything about this hotel -- the wonderful staff, the location in the middle of town, comfort of the rooms, great breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eco Boutique Bidasoa

Santiago

The hotel itself is very nice. I'd prefer to be in a more bustling walkable neighborhood but for one night it was fine.

Authenticity & Character

It's a lovely hotel.

Location

It just felt too isolated.

Staff

Everyone was very nice.

Cleanliness & Comfort

Activity Reviews

Morning Tour to Orongo

Easter Island

It was beautiful and informative ... and just long enough.

Quality of Experience

Guides, Drivers and Staff

Transport

Cramped seating but fine.

Horseback Riding to Teravaka

Easter Island

It was nice to get out and ride. The weather was pretty bad (fog and rain) so it is kind of hard to evaluate. I realize kimkim can't control the weather! I think it would be amazing on a clearer, drier day.

Easter Island Highlights Tour

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Chile

It's a lot to do immediately upon arrival after a flight but our guide and driver were great and it was nice to get a feel for the city.

Quality of Experience

Guides, Drivers and Staff

Transport