Kimkim Trip Reviews

My sister and I had an amazing adventure driving all around Iceland. We are sure to come back as there is so much to see in this beautiful country.

The attention to details that Alessandro provided prior to the trip as well as each day of the actual trip was exceptional.

Hotel Reviews

HOTEL ISOLA SACRA

Very quiet setting near airport. Only negative was bed pillows were paper thin and should be improved

Authenticity & Character

Location

Staff

Cleanliness & Comfort

CASTELLUCCIO PALUSSE

Città della Pieve (PG)

Authenticity & Character

Furnishings are very old, offering limited comfort

Location

Staff

Cleanliness & Comfort

Villa Petriolo

Cerreto Guidi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Turin Palace Hotel

Turin

Great location to see the city, plus just across the street from the train station

Authenticity & Character

Location

Central to everything

Staff

Cleanliness & Comfort

Activity Reviews

UMBRIA: CITTA’ DELLA PIEVE 2,5-HOUR TOUR WITH A PRIVATE GUIDE

Città della Pieve

TOSCANA: LUCCA HALF-DAY TOUR FROM VILLA PETRIOLO

Cerreto Guidi

It was raining all day, but guide was able to focus on inside options including a beautiful government building that isn’t routinely open to tourists

Quality of Experience

Food

Guides, Drivers and Staff

Transport

VILLA PETRIOLO: PASTA & PIZZA CLASS AT VILLA PETRIOLO (ACTIVITY SHARED WITH MAX.10 PAX)

Cerreto Guidi

Personal attention from chef (Michael) was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

TOSCANA: WINERY TOUR (ACTIVITY SHARED WITH OTHER PEOPLE) & DINNER

Cerreto Guidi

Actual winery operations is not on site

Quality of Experience

Food

Guides, Drivers and Staff

Transport

TORINO: LANGHE WINE REGION FULL-DAY TOUR

Turin

Beautiful location with excellent staff. Best winery tour I’ve ever had.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

TORINO: LEISURE DAY IN TORINO

Turin

Royal Palace Turin was amazing and should be a priority

Quality of Experience

Overall, we had a great time in Morocco covering the imperial cities and the desert. Details below:

Online planning - Said and Abdel from Original Travels made it effortless to put together a schedule covering places and activities that we were looking for. They were very responsive and provided the right balance of options and flexibility in choosing places, hotels, activities, etc. This was our first time booking a packaged tour online, and we were very happy with the process. Said and Abdel put together an itinerary that allowed us to cover a lot of places and still give us sufficient time to explore places by ourselves.

The trip - The trip was amazing, covering the imperial cities with stopover in the desert and Atlas mountains. The itinerary and hotels/Riads selected by Original Travels were great - particularly the camp in the desert and the Riad in Marrakech. The local guides from Hafid in Fes to Hannan in Marrakech were knowledgeable, friendly, and ensured that we learned about the history and culture of the great cities. We were able to cover quite a bit of ground thanks to their encyclopedic knowledge of the amazingly complex Medinas.

But if we had to single out one individual who made our trip a success, it would be Faissal - a tour de force combination of driver, fashion icon, food critic, guide, and overall great guy! First and foremost, he provided safe and comfortable transportation getting us to places on time. But he was so much more than just that. He provided us with a lot of information about each place we drove through, picked out amazing places for meals, and would always point us to the best places for views and pictures. He kept us engaged and entertained, and was focussed on ensuring a great experience for us. He even saved the day by managing to retrieve my iPods that I had left behind in a hotel a hundred miles away. We highly highly recommend him!

Hotel Reviews

Palais Sebban

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Xaluca Dades

Boumalne

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Odyssee Center

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hammam & Spa Experience Marrakech

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Majorelle Gardens

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Marrakech via Roses Valley, Ouarzazate, Aït Benhaddou & Atlas Mountains.

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Dades Valley via Todra Gorges

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing 12 days tour in Ecuador. the beautiful landscapes around the highlands of the Andes, the adventure in Amazon rainforest basin and also the wonderful close look at diverse societies. we stayed 4 days 3 nights in La Selva Lodge, it is a nice place , suitable for most of travelers who are interested in adventure in Yasuni national park. From Quito to Cuenca, we visited some famous Catholic churches and most of the great places like Cotopaxi national park, Quilotoa Lake, the ruins of Ingapirca and Cacha, a small town in Chimborazo province. Our guide Danny is very knowledgeable, he introduced everything in detail and explained clearly, it left a strong impression us on us about the lives of the indigenous people. all accommodation we stayed were so fantastic with delicious meals, tasty beverage and nice views. we'd like to say thank you to Mathias, he's so helpful, and help us made this trip unforgettable. we will appreciate KIMKIM to connect travel specialist, local tour guides and independent travelers together, and make travelling around world so easy.

Hotel Reviews

Casa de las Peñas Siglo XXI

Guayaquil

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique Santa Lucía

Cuenca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hacienda Abraspungo

Guano

Authenticity & Character

Location

Staff

Cleanliness & Comfort

the room is super clean, the staff is very friendly and the meal is delicious.

Hacienda La Cienega

Cotopaxi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

historic hacienda, worth to stay and take around and enjoy the great views

La Selva Eco-Lodge & Retreat

Yasuní National Park

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Casona de La Ronda

Quito

the room is clean, the staff is very friendly, the breakfast and dinner is so delicious.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Cajas National Park, Transfer to Guayaquil

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Cacha - Ingapirca - Cuenca

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Community of Cacha

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

Visiting Quilotoa Lagoon & Transfer to Riobamba

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Cotopaxi National Park

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Last rainforest activities, Transfer to Coca & Arrival to Quito

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Parrot Clay Lick, Indigenous Community & Jungle Hike

Yasuni National Park

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Observation Tower, Garza Cocha Lake & Night Walk

Yasuni National Park

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arrival to Coca, transfer to rainforest lodge, rainforest hike

Ecuador

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cooking Class

Quito

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Quito City Tour

Ecuador

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Milan. We decided fairly last minute to take a trip and Sonia was able to arrange a great itinerary for us. We were only in Italy a few days, but were able to do and see a lot. Our flight was delayed arriving, but Barbara Fussotto met us at the airport and ensure our transport was waiting. She was there to answer questions throughout the trip and was a great help. Our tour of the city center with Ester Ghezzi was a highlight. It was informative and enjoyable and Ester was a delight. Our side trips to Langhe and Como were great and the transport arranged made it so easy for us. Sonia's planning made it easy for us to just enjoy our time in Italy!

Hotel Reviews

Albergo Terminus

Como

We only stayed here one night, but the room was very comfortable. The building was beautiful and right on the lake.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Uptown Palace Milan

Milan

Rooms are small, but generally nice. There is currently construction outside the hotel making it harder to access, but will be in an even more prime location once the Metro expansion is complete. The breakfasts were good and staff friendly.

Authenticity & Character

Location

Walking distance from lots of things and easy access to the Metro

Staff

Cleanliness & Comfort

Activity Reviews

Private wine tour: Barbera and Nebbiolo

Italy

Enjoyed the tour and tasting.

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour of Milan Highlights

Milan

Ester Ghezzi was an incredible guide. Truly enjoyed our tour and the sights we were able to see. She had all the tickets we needed which made things easy. She was very knowledgable

Quality of Experience

Guides, Drivers and Staff

I loved my trip around the country of Morocco. KimKim proved to be a wise choice when I was thinking of traveling independently, yet wanted backup coordination. Through them I connected with Original Travels based in Morocco. Mohamad was excellent and his choices of accommodations were perfect. The entire team there at Original Travels were always so helpful in answering any question I might have. Very responsive.

While I enjoyed much of Morocco, my time in the desert at the Azalai Desert Camp was amazing! Just what I needed. Ayaub was so wonderful. He cooked and attended me as if I were family. A very thoughtful and kind man. All three guys overseeing the camp were great, but a special thanks to Ayaub!

Azalai Desert camp is something very special, very cool. Loved it.

My absolute favorite of all things about my trip was my most amazing, kind and capable driver Soufian. It was such a joy to see him every day. He is a natural, capable driver and I could not have asked for a better match. He and I. I loved his company and he totally took care of whatever need I had. Soufian arrived each morning with a smile and always right on time. He is the best! A perfect driver and a special man. A special new friend for sure. He MADE my trip amazing. Thank you so so so much Soufian!

Thank you all.

Kent Wood. Santa Rosa, California.

Hotel Review

Hotel Dar Mounir

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer from Agdz to Erg Chegaga via Zagora & M'hamid El Ghizlane

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

lol

Guides, Drivers and Staff

Transport

Erg Chegaga Desert Adventure

Morocco

Very very cool. Beautiful. Sunrises, sunsets. The stars, bonfires after sundown. Wonderful meals. Peaceful. Comfortable. Magical. Perfectly attended by Ayoub.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our 10 day tour around Morocco was amazing! What a beautiful country with incredibly nice and gracious people! Our tour itinerary - in summary: Tangier-Chefchaouen-Fes-desert camp at Erg Chebbi-Ait Ben Haddou-Marrakech-Casablanca. I want to give a special shout-out to our guide and driver Ahmad - who was with us the whole time. Not only did he have lots of useful and interesting information about all our tour stops, he was with us the whole time and was forever flexible and available to our changing needs as we went. He worked incredibly hard to make our trip special and was always perfectly pleasant, prompt, and professional! I would say the desert experience at Erg Chebbi/Merzouga area was the most unique of the trip - but all of our stops were memorable and all of our tour guides deserve special mention as well. Thank you Morocco and Kimkim!!

GREECE was a DREAM COME TRUE

Our experience in Greece was perfect, sure there were a couple hiccups here and there but for the most part we were very pleased.

Athens
* Sweet Home Boutique hotel was very small. Didn't really feel like a honeymoon stay. It was a tad bit underwhelming. We did have a nice view of the parthenon from our room so this definitely made up for the space. Also, we ran out of hot water the first night so that was a bummer. Otherwise this hotel was super cute and Aphrodite was a great hostess. Breakfast in the morning was delicious.

* Anastacios our tour guide was very pleasent! He took us through the Acropolis and was very informative. He did go off on a couple tangents and he mentioned how influencers just want to come and take pics so we felt a bit weird asking for a photo. We didn't get a chance to go to the museum. He asked if we still wanted to go but we opted not to since the Acropolis tour took so long.

*Ivis 4 Boutique Hotel - was definitely very fancy and probably the honeymoon stay we were expecting. We didn't have a nice view of the parthenon but otherwise it was very nice. It would have been nice to stay here a couple more nights.

Santorini
* Blue Dolphin was AMAZING. This definitely felt like the honeymoon stay we were hoping for. Since the moment we arrived in Santorini we were welcomed with such hospitality.

* Trail Guide Artemius, was AMAZING. He took us to Oia and took us to the Blue Domes. He asked if we wanted photos and even went as far as to take videos. All along the trail he told us about Santorini and its history. He told us about him and his family. He was such a pleasure!

* The Cruise was so much FUN. George and George were very nice!!

* Luxury Travel - i think this was the name of the driver company who took care of picking us up and dropping us off throughout our stay . Again sooo very nice and very reliable.

Hotel Reviews

Ivis 4 Boutique Hotel

Athens

Definitely the fancy hotel we stayed at in Athens. Very nice!

Authenticity & Character

Location

near the Acropolis and The Placa

Staff

Cleanliness & Comfort

Blue Dolphins Hotels & Villas

Firostefani, Santorini

Blue Dolphin was AMAZING. This definitely felt like the honeymoon stay we were hoping for. Since the moment we arrived in Santorini we were welcomed with such hospitality. The view from our room was unreal!

Authenticity & Character

everything was soo sweet

Location

Perfect view every morning.

Staff

Very hospitable

Cleanliness & Comfort

Very clean!

Sweet Home Hotel

Athens

Sweet Home Boutique hotel was very small. Didn't really feel like a honeymoon stay. It was a tad bit underwhelming. We did have a nice view of the parthenon from our room so this definitely made up for the space. Also, we ran out of hot water the first night so that was a bummer. Otherwise this hotel was super cute and Aphrodite was a great hostess. Breakfast in the morning was delicious.

Authenticity & Character

Location

how close we were to the Acropolis and The Placa

Staff

Aphrodite and everyone else was super nice.

Cleanliness & Comfort

we ran out of hot water. Otherwise very clean and nice.

Activity Reviews

Reservation at Oia Gefsis (no meal included - only a reserved table)

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Ancient Athens (Acropolis & National Archaeological Museum)

Athens

Quality of Experience

Guides, Drivers and Staff

Didnt get to go to Archeological museum

Transport

LS Catamaran Cruise ECNM

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hiking at the Edge of Caldera 2025

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pros: Our driver, Satish, was incredible and one of the best parts of the trip. He was always punctual, helpful, kind, and gave good advice. He was a careful and attentive driver, and I always felt safe though the driving conditions were very unusual for me.

The guides who led the spice tour and the Munnar hike were our favorites from the trip. Both were very friendly and their knowledge level was impressive. Also the spice tour guide did recommend his brother's shop to us and the prices were very reasonable.

Favorite activities were the cooking demonstration, the martial arts demonstration, both the jungle and mountain hikes, and the house boat. The destinations were all beautiful and interesting, and the hotels in Periyar and Marari were both wonderful.

Cons:
Though our tours in Cochin were all very informative and interesting, it was clear that our guide had some arrangement with the shops and tuktuks that he recommended. The interactions were uncomfortable and the prices very high (70 USD/5700 INR for a simply made skirt). After the first store, I was put off from shopping during the rest of the trip.

I felt unprepared with regard to tipping, as it seems a very complicated issue in India. There was no information on what to bring/how to dress, and so we were also unprepared for leeches and the more rugged hikes.

The Thattekad Bird Sanctuary is not worth stopping unless you arrive in the early morning, and the hotel in Munnar was challenging with regard the smell/cleanliness and lack of AC.

Overall it was a wonderful experience, and I plan to return to India in the future.

Hotel Reviews

Abad Turtle Beach Resort

Mararikulam, Alappuzha, Kerala

This resort was amazing. There was a beautiful, private beach and many amenities. While we were there, almost everyone from our group tried the spa and it was fantastic as well. The food was also good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Deshadan Cliff & Beach Resort

Kerala

The hotel was nice and the restaurant had a large menu. The staff here was incredible.

Authenticity & Character

Location

Closer to the beach

Staff

The staff were all very accommodating and helpful. Any and all requests were fulfilled immediately.

Cleanliness & Comfort

Royal Riviera Hotel

The hotel was beautiful but amenities and cleanliness were not on a level with some of the other hotels we visited.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clouds Valley

Munnar, Kerala

This hotel was the dirtiest that we experienced, with a strong sewage smell permeating the room. There was visible mold all over the bathroom ceiling and no AC.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Install AC in some rooms, improve ventilation in the bathrooms, remove the existing mold.

Abad Dutch Bungalow

Kochi, Kerala

This was a nice, clean hotel with a good restaurant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel PepperVine

Thekkady, Kumily, Kerala

The hotel and grounds are gorgeous, and the restaurant was one of the best we experienced while in India. They also serve beer and wine, which was not usual according to our experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Marari to Cochin and Departure Tour Concludes (Departure at 7:55 PM)

Cochin

Again, the driver was one of the best parts of our trip. He was always very punctual and kind, and seemed a very careful and attentive driver.

Quality of Experience

Guides, Drivers and Staff

Transport

Free Day at Marari Beach

Marari

Quality of Experience

Guides, Drivers and Staff

Transport

Free Day in Varkala

Varkala

Varkala was nice, but I felt like shopping was limited and would have preferred to have less time here overall.

Quality of Experience

Guides, Drivers and Staff

Transport

Drive to Varkala

Varkala

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Kumarakom

Kumarakom

Quality of Experience

Guides, Drivers and Staff

Transport

Jungle Walk in Periyar National Park

India

We saw many interesting plant and animal species. The guide was knowledgeable and kind.

Quality of Experience

Guides, Drivers and Staff

Transport

Munnar to Periyar

Periyar

Scenery along the drive was nice and we were able to stop for some really nice photos.

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Hike to Sevenmalai Hills - Tea Museum Tour

Munnar

The hike was incredible, with some of the best views we saw throughout the trip. The tea museum was okay but not as interesting as other tours.

Quality of Experience

Guides, Drivers and Staff

The guide who did the hike brought along fruit for all of us to try and was very knowledgeable about the local plants and the life of the tea collectors.

Transport

Visit to Thattekad and Drive to Munnar

Munnar

At the time we visited the bird sanctuary, not many birds or other animals were active. It was just a hot hike and we had to pick leeches off of our skin at the end. It didn't seem worth the time spent.

Quality of Experience

Guides, Drivers and Staff

Transport

Cochin Sightseeing

Cochin

Cochin was amazing and our guide was clearly very knowledgeable about the city. All tours were very informative, and he even pointed out interesting plants, trees, and landmarks as we walked around the city.

Quality of Experience

The tours were very interesting and the guide was very well informed.

Guides, Drivers and Staff

It was clear that our guide had some arrangement with the shops and tuktuks that he recommended. The interactions were uncomfortable and the prices very high ($70 for a simple skirt). After the first store, I was put off from shopping during the rest of the trip.

Transport

Arrival Cochin (Arrival at 9:05 AM)

Cochin

It was very easy to find our driver, and he waited patiently for our friends to arrive and for us to have a cup of coffee. There was no stress involved.

Quality of Experience

Guides, Drivers and Staff

Transport

Varkala - Marari

Marari

Quality of Experience

Guides, Drivers and Staff

Transport

Hello...Let me start off by saying that we had the best time. I was very apprehensive about going to Guatemala and had a bad experience with the transfer I had booked. And so i decided to look for a service that will give me end to end experience and I found Catherina. She was amazing in understanding my requirements as we were a family with 2 young kids. she understood the requirements and also our dietary needs and planned an itinerary that will work perfectly. We went back n forth on the requirements and once the itinerary was nailed down I booked it. When we landed in hotel, the next day our Guide JJ arrived and picked us at the hotel for the wonderful flower festival. I must say that our trip would not be half as successful if we didnt have JJ as our guide. He was very prompt, always on time, helped interact with kids, made sure we enjoyed the activity we were doing, always gave recommendations that were perfect. Also all our transport were private...be the chicken bus, the boat or the car...all to our ourself :) which made the whole expereince very private and personal. Thank you to Columbus Travel, Catherina and JJ for your awesome service ! Bravo !!!!!

Activity Reviews

Walk Antigua Like a Local

Antigua

We had the lovely flower festival on this day and so it added to the whole experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Pacaya Volcano Hike & Picnic, Private.

Guatemala

The hike to Pacaya is a must. The hike is steep , but we all could do the hike. The lunch provided was so yum and added to the whole experience.

I have to give a tremendous thank you for Natalia. She made the planning process very easy for our trip from Buenos Aires to Bariloche, to Ushusaia the best. She was great at being flexible with changes that we made to our trip plan and she listened to what our interests were and planned
excursions that fit us to a tee. Everyone from the tour guides to the people that helped transfer us to the airports and hotels were absolutely delightful and made everything so easy. A special shout out to Juan Martin Lahore our tour guide in Bariloche. The best tour guide ever!!! We truly enjoyed out time with him. He was very knowledgeable about area and taught us so much about the history and took us on a hike with the most beautiful views. In Ushuaia the hike was beautiful as well and our guide Ezekiel was also very insightful on the history of the native people and we enjoyed learning of their history. I have to say everything about this trip was perfect!!! Thank you so much Natalia for everything. This was a trip of a lifetime and you made it absolutely AMAZING!!!!! I will definitely work with you again and will recommend your services to anyone I know planning a trip like this.

I loved all the guides we had. Each one was so unique and different. Most of them went out of their way to give us a very special experience. And each of the places were so memorable and special. I especially liked seeing Torres del Paine, Camp Grey and Glacier Grey. Ditmar did a great job of coordinating all of the transportation and the excursions.

If I were to plan again, I would spend less time based in Santiago and I would try to increase my chances of not having activities canceled due to weather. Hotels were great, service was good and we found super wine and food. Seeing penguins outside of Punta Arenas and getting up close with glaciers were priorities for me and neither happened. More flexibility, more time, different time? Not sure what but would research it fully. Ana was good, Clementina was great. Service in Patagonia was mixed ie our schedule kept changing and only once of the three times were we notified. Drivers and guides were timely and good except for the one incident from San zpedro to Calamari, which we have already reported. Now we are waiting for refunds for our two canceled excursions. I love travel, I have travelled many places, rich and poor, alone and it groups. This was a good trip but there definitely still are challenges out there and some disappointments. Hope this is helpful. Please reach out to me if you have any questions

Emi was wonderful! We had the most incredible trip to Buenos Aires and Mendoza. She was patient and full of wonderful suggestions. Thank you!

Activity Reviews

Food walking tour -Palermo

Buenos Aires

Tons of food! Great way to eat your way through BA

Half day City Tour - Private service with English speaking guide

Buenos Aires

Loved our time with Fernando

Guides, Drivers and Staff

Transport

Mendoza - Private wine tour

Mendoza

Quality of Experience

Christina was very accommodating from the start. Despite time constraints and limited period to prepare, she crafted an amazing itinerary for me and my husband. She replied to our queries, she was available when we needed help and offered alternatives when activities were cancelled due to lack of snow. We were blessed to see the Aurora Borealis twice in a row, and the fjords left me crying in awe. Christina went the extra mile to make our Norway experience an amazing one. We cannot thank her enough. Thank you, Christina! Thank you, KimKim!

Hotel Reviews

Radisson Blu Airport Hotel, Oslo Gardemoen

Gardemoen

Classy hotel, good location for airport access. Good food, wish there could be more selection, though.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thon Hotel Polar

Tromsø

Good food, central location. I just wish their pillows are not so soft, had a hard time sleeping.

Authenticity & Character

Location

Staff

Wish the staff could be more accomodating. When the taxi was not sending a message, staff said it was her first time to encounter that. Did not help

Cleanliness & Comfort

Wish the towels could have fresher odor.

Comfort Hotel Bergen Airport

Bergen

A little hard to walk since it is outdoors and very cold. Good food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bergen Børs Hotel

Bergen

Good room, good breakfast selection. Classy hotel

Authenticity & Character

Location

Staff

Gave wrong directions to Torget

Cleanliness & Comfort

Flåmsbrygga Hotel

Flåm

Very quaint hotel with good breakfast spread.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

A little more cleaning

Thon Hotel Terminus

Oslo

Good breakfast spread. First time was in a small room and they agreed to give us a bigger room when we returned. Thank you.

Authenticity & Character

Location

Staff

No leeway for late checkout

Cleanliness & Comfort

A little more cleaning and fresh odor for towels please

Activity Reviews

Oslo City Walk with a Local

Oslo

He was late so we cancelled. We refused a resched. It's fine as long as we are refunded.

Quality of Experience

Guides, Drivers and Staff

Transport

Reindeer Feeding & Northern Lights Experience

Tromsø

Wish the guide was more interesting and also offered to take our pics when Aurora appeared. Sebastian was especially accommodating and helped us take pics and talked to us.

Quality of Experience

Food

Guides, Drivers and Staff

Sebastian was an exception

Transport

Husky Dog Sledding

Tromsø

Was happy but pitied the dogs too. I will not do it again because I feel for the dogs. The staff were very kind, helped me get into the suit and understood me when I was slow in walking. The guy even offered a tissue paper because my nose got runny. Staff took pictures of us.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided walk in Tromsø

Tromsø

Guide was accomodating and fetched us when we got lost. She was very informative. She gave us wrong directions, though, as to where to alight going to the cable car.😀

Quality of Experience

Guides, Drivers and Staff

Transport

Bergen Walking Tour With a Local Guide

Bergen

John had a good grasp of Bergen and was eager to show us more, but we got tired.

Quality of Experience

Guides, Drivers and Staff

Transport

Train between Oslo and Flam

Norway

I think it would have been better in spring or fall when the trees had brighter colors.

Quality of Experience

Guides, Drivers and Staff

Transport

Fantastic tour, could not dream of doing this tour without Wonderlust tours. Megan is fantastic , responds promptly & efficiently. Our driver, Aliza is the best! He was professional & caring. He & my husband bonded so great! Our guides, Ali, Kamael Abdo are knowledgeable, fun & very flexible. Special thanks to Zahedan, our Sahara desert camel guide & Paradis staff. They are indeed assets that made our tour truly memorable.

Lorena and all the trip coordinators were amazing. They helped me plan the most amazing trip and engagement!! Thank you so much

Hotel Review

Hotel La Casa de Don Tomás

San Pedro de Atacama

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Valley of the Moon Tour

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

My wife and I had the most amazing trip to Iceland, and that was because of KimKim and our specialist Terry.

Having never travelled to Iceland, I contacted KimKim to help us with our travel. I could not have been more pleased. They assigned us our very own specialist (Terry) and she was communicative, eager to help, professional, and super, super nice. I gave Terry some broad-stroke ideas about the types of things we wanted to do as well as the parameters (like days there, activity levels, and other logistical ideas), and Terry took those ideas and provided me with a fantastic draft plan.

Terry was very willing to work with me on refining the plan, and the end result was absolutely phenomenal.

We traveled for five days, four nights, staying two nights apiece at Hotel Ranga and Hotel Apotek. We saw a lava tunnel, stunning waterfalls, craters, geothermal areas, gorgeous landscapes, the city Reykjavik, and a couple spas. All of it was perfect. The two highlights were the ice cave near Vik and Sky Lagoon in Reykjavik.

More so, the planning done by Terry and KimKim was SO smart. The driving directions Terry provided us with ensured our travels were not only full of adventure but also smartly designed. This was actually the key to KimKim's success on our trip - they planned everything to my design and desire and set my wife and I up for success with a smartly designed plan.

I will admit was a little hesitant to do a self-guided tour (KimKim has other options too), but KimKim made it so easy and so wonderful that those fears and anxieties of being in a new country were immediately resolved.

Anytime I travel, I'm going to use KimKim. One of the top trips in my entire life. And, my wife was thrilled (:

Hotel Reviews

Hotel Rangá

Hella

PHENOMENAL hotel!! Super friendly, professional, and terrific facility. Restaurant was out of this world, but you do need a reservation (can be made early in day). My wife and I found out the hard way and there were no seats available until later in the evening, but the staff immediately rallied and served us dinner upstairs. I could not believe the service. Best hotel staff I've ever experienced. In addition to the staff, the hotel has a service where you can be alerted to Northern Lights when they appear, increasing your odds of seeing them! I would recommend Hotel Ranga to anyone. Phenomenal.

Authenticity & Character

Location

great opportunity to see northern lights

Staff

Phenomenal staff - best I've ever experienced.

Cleanliness & Comfort

Apótek Hótel by Keahotels

Reykjavík

Hotel Apotek has the perfect location in Reykjavik - right in the center of downtown, walking distance to everything. Very friendly staff and GREAT rooms. Be aware, because Hotel Apotek is downtown, the parking can be very tough (no parking garage or lot). That said, the staff was willing to help me with figuring out Iceland's parking app and even brought my bags up to my room while I searched for parking. Hotel Apotek has a restaurant, and the breakfast buffet is the best I've ever had. Great choices to fill us up before exploring the city. No uber in Iceland, but the staff of Hotel Apotek helped us whenever we needed a taxi.

Authenticity & Character

Location

Perfect location. Right in the middle of everything.

Staff

Super friendly and helpful staff

Cleanliness & Comfort

Cleaning crew for the hotel was outstanding.

Activity Reviews

Iceland Thermal Bath Experience

Iceland

This was the best spa I've ever experienced in all my world travels (we've been to 15+ countries). The staff are super friendly and professional. Definitely recommend the Sky package. This is where we saw the Northern Lights. Perfect for us on our last night in Iceland. Because Sky Lagoon is on a peninsula outside Reykjavik, it's a great way to see the Northern Lights.

Quality of Experience

Unbelievable experience

Guides, Drivers and Staff

Very friendly staff

Transport

Secret Ice Cave

Iceland

This was the best tour we did in Iceland, and perhaps one of the best we've done in the world (rivals a nature tour we did in Costa Rica). The guides are PHENOMENAL. The views are unreal. It feels like it is totally different planet than Earth. Absolutely loved this tour.

Quality of Experience

Unbelievable tour. One of the two best activities I've done on holiday in the world.

Guides, Drivers and Staff

Best tour operators / guides of every activity we did in Iceland

Transport

Fun super jeep travel to get out to the glacier! My wife has motion sickness, and the ride was bumpy, but the team put her (and another tourist) in the front row and both were ok.

Lava Tunnel Tour

Iceland

Good stop! Very cool to see. Guide was phenomenal. Tour was very good.

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Lagoon

Iceland

Was a great first stop in Iceland! Arrived in Iceland at 6a and headed straight there. Was super dark and cold and miserable outside, but the lagoon itself was warm. Staff not overly friendly, but the amentities were nice.

Quality of Experience

Guides, Drivers and Staff

Transport

Amazing trip organized by Lorena. This was my fifth time down to Chile but first on an organized trip.

First, we got up high in the Andes with knowledgeable and friendly guide Sebastien…and even snuck in a hot springs visit! Then down south to rio tranquilo. 4x4 truck was the perfect rental as some of the washboards/ potholes were pretty rough on route 7. Great stay and food at “el mirador de guadal” ( cabins are highly recommended) with the chance to get up on exploradores glacier with Felipe. Marble caves were underwhelming but it was good to be out in a kayak and guide Rodrigo was great and let us go exploring.

Then down to puerto natales and into Torres del Paine national park. Great trekking. Trails well marked and easy to navigate. ( Park rangers were on strike, but didn’t affect the trip) Modified W trek with a bit of reverse O. Got onto glaciers, lakes, snow at John Garner pass. A bit of wind and some showers but great hiking weather. All self guided. Stayed at the Refugios. Just bring some snack and clothes and you’re set!
A day of rock climbing on great conglomerate near lake Sofia with fantastic guide Chalo from Boulder Natales to finish it off.
Then a bus to punto arenas and a chance to see penguins before flying back.
All connections/ flights and transfers went very smoothly. The only hiccup was the park ranger strike but really didn’t affect us and Lorena was able to alter the trip when one excursion had to be canceled.
High recommendation for Lorena and her team in Santiago. Sure you pay a bit extra but all we really had to do was show up! Thanks again!

Hotel Reviews

Hotel Alma Sur

Punta Arenas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Paine Grande

Puerto Natales, Chile

Refugio Grey

Torres del Paine National Park

Hotel Sir Francis Drake

Puerto Natales

Hotel was clean. Nothing outstanding but good place to stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mirador del Guadal

Puerto Guadal

Amazing location and wonderful hosts. Cozy warm cabins. Great food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ladera

Providencia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Penguin Colony on Magdalena Island

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Rock Climbing in Patagonia

Puerto Natales

Chalo was fantastic. Catered a wonderful day on the rock. Met some locals and worked up 5 or 6 routes. Highly recommended.

Quality of Experience

Guides, Drivers and Staff

Transport

Base Torres Hike

Chile

Self guided hikes. Fantastic park. Great scenery. Will be back.

Ice Hike to Glacier Grey

Chile

Marble Caves Kayak Tour

Chile

Rodrigo was great as a guide but the marble caves were a bit blah. Neat area but more enjoyed the kayaking and exploring beyond the caves.

Quality of Experience

Guides, Drivers and Staff

Ice Trekking in Exploradores Glacier

Chile

Guide Felipe was knowledgeable and made the day fantastic. Good instruction. Funny.

Quality of Experience

Guides, Drivers and Staff

Transport

San José Volcano & Andes Mountains

Santiago

Sebastien gave a great trip and accommodated special request. Moved at our pace and gave good background. Fantastic day that made me want to explore more! Found easy access to ski 6100m peaks!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago City Tour

Santiago

Typical city tour. Worth learning a bit about Santiago. Guide friendly and well spoken but perspective somewhat jaded from his background. Enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

I was nervous to use kimkim and now we are complete sold. We traveled to Barcelona, Madrid, and Mallorca for 9 days. Yuri, our travel specialist, is absolutely wonderful. He was quick to correspond and when I was nervous he reassured me on the processes. My husband didn’t know what everything we were doing on the trip. After trains, plains, and shuttle services, he said it was one of the best experience he’s ever had and grateful for this vacation. Everything was taken into consideration, and I was able to have meetings with Yuri when I had questions. He helped when we were lost on one excursion. It was our mistake, but he was able to connect us. We had shuttles, hotels, and excursions all set up for us and I was able to pick out the hotels around the areas we wanted to explore.

The hotels were in ideal locations and we walked everyplace to eat and explore. Everyone at the hotels were beyond accommodating to our needs. They made the guest experience unforgettable. We appreciate everyone's kindness to help make this trip a memorable one.

Excursions: Tapas tour (Mirko), Gothic Tour (Ann Marie), Iberico Ham class (Santi), Paella Cooking Class, and Wine Tasting. Beyond our expectations and sincerely delightful to learn from all these brilliant instructors.

Thank you again. We hope other people get to experience a wonderful vacation like this.

Hotel Reviews

H10 Madison Hotel

Barcelona

H10 was perfect for our first stop in Barcelona. We liked the location it was close to the Gothic Quarter. It was quiet but close to businesses if you wanted it. The morning breakfast was delicious and lots of choices. The wait staff always had a smile on their face and helped us through the menu. They entire team met us with such kindness, explained where to explore on the map, helped us with some laundry that needed to be done, and gave us recommendations on where to have some local wines. We couldn't have asked for a better place.

Authenticity & Character

Hotel was clean, bright, and so much character.

Location

We love that it was quiet but close to everything.

Staff

Everyone was wonderful! I wish I knew everyone's name. From the wait staff to the front desk (Alberto ?). No one made us feel less because we didn't speak english and they had a lot of patience.

Cleanliness & Comfort

Fresh and clean. I am very particular about this and they did a fantastic job.

Hotel Regina

Barcelona

This was towards the last part of our stay. It's a beautiful hotel in downtown Barcelona. It's a great hotel and is super busy. They have a great bar and room service and if you need anything such as groceries are right across the street. The room was a little hot so having the balcony door opened helped. What I learned is that when the AC is on in a hotel it's on for everyone. So when it's turned off and it's winter the heat is on. You can't regulate your own room. This is on all the hotels I stayed in. With that said, then you have a window open. If the noise of outside doesn't bother you then you are fine. I can sleep like that and most people can. This hotel had a great and friendly staff. You can go outside and get anything you need. Everyone is super friendly.

Authenticity & Character

Such a cool and historic hotel.

Location

Close to everything. Reminded us of New York.

Staff

They were super welcoming. Received a note and some fruit upon our arrival. The room service was delicious.

Cleanliness & Comfort

Clean and beds were comfy!

Boutique Hotel Posada Terra Santa

Palma de Mallorca

LOVE the hotel! This was towards the end of our Spain tour and what a surprise. The beautiful architecture of the hotel, the sauna, and the roof top terrace were just some of the perks in this hotel. Watching the sunset while having a glass of wine before heading to dinner was one of the most memorable times of our trip. The staff was absolutely kind and helpful. We loved talking to them and they helped us through every part of our stay. We only wish it would have been longer.

Authenticity & Character

The decor and architect with the court yard of the hotel is such a treat.

Location

Perfect for walking around the area but also quietness.

Staff

So accommodating and they make you feel heard and important.

Cleanliness & Comfort

Everything was so clean and spotless. It smelled clean and great beds.

7 Islas Hotel

Madrid

Loved 7 Islas Hotel. It's in a location that is easy to walk around and lots of fun tapas restaurants. They gave us great recommendations for places to eat and would call ahead for reservations for us. This place has little clutter and minimalist which was perfect for us. The downstairs bar had fantastic drink and our bartender who works all the time was so kind to us. If you have a chance, try the apple crumble dessert with a cappuccino (so yummy).

Authenticity & Character

Unique and different from the other hotels and I love that it wasn't a replica of other places.

Location

This was a little more busy than our other stay but the hotel was quiet when we came in so it was perfect. Close to shopping and dining.

Staff

Absolutely fantastic. There was one restaurant they recommended that had the best dinner (pork, mushrooms, and sweet potatoes dish) and wine out of our entire stay in Madrid.

Cleanliness & Comfort

Clean and comfortable.

Activity Reviews

Wine Tour of Mallorca's Famous Fincas

Mallorca

Tucked away at a beautiful estate, is a little slice of heaven. We tried different wines, walked around a beautiful estate, and learned about their new wines and projects. This family has been making wines for decades but did it for trade. They made the wines to barter and trade on their island they live on. Now, this is newer and they are bottling their wines. It's just a serene time with yummy tapas and wine.

Quality of Experience

That it's family owned and they care about what happens to their wine and estate.

Guides, Drivers and Staff

Everyone was so kind and knowledgable about the history of Mallorca and wine.

Transport

They came and picked us up at our hotel.

Paella Cooking Class with Market Visit

Madrid

This was such a great class! We thought it was a private class and it ended up being a group class which ended up being a blast! Our instructor, Angel was so knowledgeable and an excellent teacher. We took a trip to the market and learned about what to buy for our paella, dessert, and also Sangria. We all worked together but also made some delicious food that we can try and recreate at home. Delicious food, conversation, and drinks! They also send you home with the recipes.

Quality of Experience

We had so much fun and learned so much! The food tasted so good we can't wait to try it again.

Guides, Drivers and Staff

Angel was fun, always keeping it interesting and he was prepared for us too!

Transport

We walked. It was about a 20 min. walk from our home.

Jamón Ibérico Workshop

Madrid

Santiago (Santi) was such a great instructor! We learned so much and had the best Iberico ham tasting. The quality of pigs, how they are raised and how you will have different taste from the same pig. We learned that this is an art and it takes years of experience to understand. We learned that this is only from Spain and which one to choose next time we are out dinning. Such a great experience.

Quality of Experience

Lots of fun. Loved that it was a private class so we could ask questions and interact more. Great wine and ham.

Food

Absolutely the best ham.

Guides, Drivers and Staff

The staff was kind and let us have our class while others had lunch.

Transport

We walked to restaurant. 15 min. walk from hotel.

Private Gothic Quarter Walk

Barcelona

Ann Marie was a perfect guide! She showed us all around The Gothic Center and much more. We were able to go into stores, museum, and the chapel. She accommodated our request for tour and adjusted as needed. She is a wealth of knowledge and we didn't know how much history was surrounding us until we were done. What's cool is we weren't expecting to get what we received and it was a lot of unexpected history and information that we are grateful to learn and appreciate the culture a lot more. We had so much fun and learned so much.

Quality of Experience

Everything. Ann Marie was such a pleasure to learn from.

Guides, Drivers and Staff

Transport

We walked from our hotel. 5 min. walk.

Evening Tapas Walk in Barcelona

Barcelona

Loved our tapas event. Mirko was a great tour guide. Our first thought was to go out eat, drink, and watch flamenco dancing. We were so tired from our trip and he adjusted to our energy. We saw places we would have never visited and wen't back another time too because we loved it so much. We went to three different restaurants and learned about the different types of food, culture, and how the area is divided up. We were so glad to meet him and he was the start of our 9 day trip.

Quality of Experience

Everything was set up ahead of time. They had a table when we arrived. If we needed anything, Mirko helped us or got it for us. He would call ahead before the next restaurant so they would be ready for us. We learned about what we were eating and what was a common dish in the area. Such a great treat!

Food

The food was delicious. We went from authentic dishes to the new.

Guides, Drivers and Staff

Mirko was absolutely wonderful.

Transport

We walked everywhere.