Kimkim Trip Reviews

So glad we used this service! COVID had really taken a lot of the fun out of planning trips since there was so much uncertainty and so many restrictions to keep track of. Rafaja's team made it so easy. We knew very little about Colombia coming in to the trip planning and Rafaja was so patient as we honed in on what we wanted and made recommendations that we never could have come up with on our own. A great example was when we went to the Pacific coast and people kept asking us how we found out about the place since they never see people from the United States there. In addition to all the planning assistance, everything was seamless as we were traveling as well and it was easy to continue communication with Rafaja's team. With all the ideas and resources Rafaja provided we could easily do many more trips to Colombia!

Planning a trip to Costa Rica on my own was confusing and frustrating. There are so many amazing places and I didn't know where to start. I found kimkim online and gave it a shot. I was very pleased with the response I got. Diego was attentive and listened to my requests. It was easy, I told him what I wanted to do and he made it happen. I didn't need to manage anything and I didn't have to at all. He booked transportation, lodging, and excursions for me. All of the planning was flawless. We were picked up at the airport on time and had a pleasant ride to the first resort, the Hotel Hacienda Guachipelin. It was a beautiful resort with delicious food. All of the excursions were done right at the activity center on the property. Johnny took us on a hike in the national park where we saw monkeys and geothermic anomalies. The zip lining was exciting and well organized. The guides made it so enjoyable. They were fun and personable. Horse back riding and tubing was so fun! Canyoning is something I never thought I'd do. So glad Diego booked it.
We were transported to Tamarindo beach in an air conditioned van. The drivers were very cautious and we felt very safe. We stayed at the Dira resort. The pools and beach are beautiful. Diego booked us a catamaran sunset cruise with Marlin Del Rey company. The guide, David, was engaging and the cruise was 5 hours long. It was excellent.
I was impressed with kimkim and Diego. I have recommended their services to others and I will use them again.

Hotel Review

Hotel Hacienda Guachipelín

Liberia

This is jungle resort at the base of the national park that sits on over 3,000 acres. It's a working rach and farm. It also hosts the adventure center on the grounds, which is super convenient. The food is delicious. The only downside is that every restaurant has the same exact menu for lunch and dinner. We did all of the excursions offered and we hiked to all the waterfalls. We loved our trip! The best adventure for us was tubing. The staff is friendly, the rooms are nice and clean, the views are beautiful. I would definitely stay here again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Canyoning at Victoria Waterfall

Rincón de la Vieja

Very unique experience. I would combine this adventure with something else that day.

Quality of Experience

Guides, Drivers and Staff

Transport

Charlotte did an amazing job working with our group to plan a wonderful trip to Costa Rica. We were able to do all the adventures we planned without missing a beat. She took the guess work out of everything and having a personal driver was the best. Andres was an excellent driver and companion on our trip.

Will definitely be using KimKim in the future for other vacations.

Hotel Review

Studio Hotel

San José

The hotel was nice and about 20 mins from the airport. The breakfast was good and the hotel is very close to many places to eat that are within walking distance.

Tips for future travelers

Clean and quite hotel. I enjoyed the local artwork that was displayed throughout the hotel.

Authenticity & Character

The local artwork.

Location

20 mins from the airport.

Staff

Cleanliness & Comfort

Activity Review

Arenal ATV Adventure

Arenal/La Fortuna

Really enjoyed the trail and the guides.

Quality of Experience

Guides, Drivers and Staff

Definitely made the atv trail fun.

Transport

Due to Covid, this trip was booked last minute due to several iterations. Karin made it possible and was even available during the trip in spite of a personal situation. She is the best to work with.

My 16 year old daughter & I took a trip to Cartagena, Colombia this past summer. I was a little nervous about a trip like this with just us , but the help planning & the tips that I was given from Rafaja made the trip amazing.

Rafaja helped us arrange a walking tour of the city with our amazing guide Will, a trip to Rosario Islands, a mother-daughter photography session in our favorite part of town(Getsemani) and a fishing trip that we couldn't go on due to my food sickness. Our favorite part was the walking tour as Will was knowledgeable & passionate about his city, and he was also friendly & funny. I highly recommend the photographer Rafael that was arranged-he captured some fabulous images.

Because our experience was so good, I'm currently in the process of arranging my second Mother-Daughter trip with KimKim-as much as I'd love to visit Colombia again, we are heading to Nicaragua this time.

Thank you to Daniel and Jacky for helping us plan an amazing trip to mainland Ecuador and to Galapagos. They helped make travel as easy as possible during these uncertain times! They were so accessible and even met us a few times in Quito which was awesome. Dario was our guide for the majority of the time and he was so knowledgeable and fun to be around! We started off with a city tour of Quito, made it to Cotopaxi, Quilotoa Crater, had an adeventure filled couple of days in Banos, checked out the main market two hours outside of Quito and then spent several days exploring some islands of Galapagos! All tours were on time and all covid tests were negative which made for a fantastic trip! Thanks again for a memorable trip!

My husband and I had the privilege of spending three weeks in Costa Rica and Alberto and the Kim Kim team made this trip a complete dream come true! I was a bit nervous about all the excursions and accommodations and travel plans as we stayed at 6 different spots and rented a car in a country we don't speak the language on (and Murphy's law is something is bound to happen) but NO! Everything was organized to perfection and by the most friendly people ever! We did not have a single issue and nothing was even 5 minutes behind schedule - this vacation truly operated flawlessly! When I did have questions, Alberto responded in a matter of minutes (seconds even sometimes, I am not kidding!!!) Highly recommend letting Alberto plan your trip to Costa Rica as we had a once in a lifetime experience and stayed at some of the nicest resorts I have ever been at.

Our favorites.....
1. The Caribbean side! You must visit this part of the country - Puerto Viejo & Limon region were spectacular!
2. Monteverde El Establo Resort - truly a magical place and you MUST go horseback riding at Equus Farms : https://www.monteverdetourscr.com/trip/monteverde-equus-horseback-riding-tour/
3. Diria Tamarindo Resort - we will be back here for sure!
4. Tortugero Evergreen Lodge - the windows are screens, not glass and you are living in a jungle sound machine! SOOO many animals here!

Tips for travelers....
1. Drink bottle water only! We both got sick
2. Rent a car - the roads were really easy to drive and the car had GPS
3. Fly in and out of different airports so you can see more of the country... next time we are going to fly into Limon airport and then fly out of Liberia so we can spend more time on the beach as San Jose is not great and you should try to spend as little time there as possible to maximize the fun.
4. You can book much cheaper excursions with the hotels you are staying at. You would save a lot of money doing it this way and they have more options to choose from and you can decide day of what you want to do instead of being locked into a schedule.

Seriously, Alberto was amazing and so communicative from start to finish! GO TO COSTA RICA, you won't regret it!

Pura Vida!

Our trip to Costa Rica was one of the best trips I've ever been on, and it's all thanks to the wonderful people at GWA. This is the first time we've let a tour company plan basically our entire trip and we couldn't have been more pleased with the results!
Our contact was Alberto who was knowledgeable, polite, friendly and very accommodating of all our tweaks and changes. It really felt like the success of our trip was important to both Alberto and the rest of the staff at GWA. Alberto worked with us to plan all sorts of activities/tours as well as picked all but one hotel with our approval.

Once we arrived we were met by Felipe, our main driver for the trip and a clean and private van transport to our San Jose hotel. When we arrived at the hotel Felipe gave us a lovely welcome bag with thoughtful goodies inside. The bag itself is designed by women at a women's shelter for domestic violence which we thought was so cool of them to support. They also included a nicely printed itinerary, a commemorative plaque/certificate of our visit, and two metal water bottles with their logo! Felipe went through our itinerary with us and patiently answered all of our questions.

The next day Felipe picked us up after breakfast and took us to our next location in La Fortuna, an approximately 3 hour drive from our first hotel in San Jose. Felipe shared his knowledge with us along the way and he was very kind and helpful when I revealed that I suffer from motion sickness. He recommended his favorite restaurant in the area Don Rufino which we took his advice on later, it was excellent! The hotel was fairly rustic with little cabins set up on a lovely garden trail. The wi-fi did not extend to our room and there was only soap in the shower but the grounds were very nicely maintained and the staff were so friendly and warm. Alex from reception did not speak English and with our limited Spanish it was difficult to communicate with him but he went out of his way to point out sloths in a nearby tree despite how frustrating it must have been that we did not understand. Eventually we figured it out and were able to spot sloths twice with Alex's help right there outside the reception! I also saw a toucan and many other beautiful birds on the property.
It was very quiet and peaceful and one morning we had breakfast and it was just us and Alex and the cook and a lovely woman who took our breakfast order the night before and I think may also have been the one who cleans the rooms. Jon played their old organ for them and we all enjoyed the music together.

That first night a driver named Otto from Desafio Adventure Company took us to the Paradise Hot Springs which was way less rugged than what we were expecting. We had drinks at the hot springs bar and lounged until dinner. There were lockers and showers on site and the springs themselves are located within a hotel. On the way back we told Otto about our need for shampoo/conditioner and Otto graciously accompanied us to a local supermarket where we were able to procure what we needed.

The next day we went on another tour with Desafio Adventure company with our wonderful guide Carlos and driver Alex. First we visited the Arenal Hanging Bridges which was pretty amazing and so beautiful! With Carlos's help we were able to see so many wonderful things that we would have missed alone, including Red-eyed tree frogs, White-nose Coatis, Howler Monkeys, Anoles, and even a Purple-Crowned Fairy! He was very knowledgeable about the many plants and trees that we encountered as well, and even their uses by indigenous societies. From the hanging forest we went to La Fortuna waterfall and went swimming near the falls in beautiful water with small fish. The walk back up the steps was pretty brutal, everyone told us a different number of steps, was it 600 or 800? Either way with frequent pauses and shaky calves we eventually made it to the top!
We then went to Desafio's base of operations and had a delicious buffet style lunch and coffee and rested for a bit. The final expedition of the day was to Arenal volcano, Carlos unfortunately was not feeling the best so we hiked up by ourselves to allow him a chance to rest. The view from the top was beautiful and it rained a bit which was very refreshing. We even found some colones up there! When we got back to the rest shop Carlos brought out some fresh fruit they got for us, they'd even gone out of their way to get a papaya for me because I wanted to see if it was way better in Costa Rica and it is! David expertly prepared the fruit for us and we ate to our heart's content. We then stopped by a natural hot springs by the road side and then stopped to take photos of a sloth that Carlos had spotted earlier since we hadn't managed to get a good photo the day before. I would recommend all of these tours and Desafio was great, GWA picks great tours!

Our next hotel was in Rincon de Vieja at Rinconcito Lodge. On the drive there Felipe taught us about Arenal Lake and took us to a delicious restaurant called the Macadamia Cafe. We thought we would see Felipe again but sadly this was the last day we saw him. Once we arrived at the hotel we were given a welcome drink of tasty watermelon juice. The bungalows at this hotel are lovely, we had sliding glass doors out to a balcony with two beautiful wooden rocking chairs and a nice view. The trek to our room was a bit much, especially with bags but thankfully we had Felipe to help us on the way up. They have a lovely pool which never had anyone else in it, horses and a trail on site and thankfully a restaurant because we were without transportation. I think having a car would have been useful here, as everything seemed to be at least 30 minutes by car and when we attempted to walk to Las Pailas we quickly realized it would take 3-4 hours! It's a nice location with many birds and butterflies and we would definitely stay again if we had available transportation. We mostly relaxed during this time except for the last day where there was some confusion on our part and we scheduled a hike during our pickup time at the hotel. We were coming back from a 12km trek to La Cangreja Waterfall when we realized our mistake. It's a really lovely waterfall with hot spring water but it took me days to recover from all the sun exposure! When we got back to the lodge, David was there patiently waiting. We felt terrible about the misunderstanding but David was very kind about the whole thing.
After our rough start our drive with David quickly became enjoyable, he had many interesting stories and . We stopped in Liberia I think to get some juice/gingerale for my car sickness which I really appreciated. We chatted all the way to the next hotel, Nambu Bungalows at Samara. This hotel is by far the fanciest that we stayed at, and we somehow got upgraded to a Master suite. This means you are on the top floor with a hot tub and there are no elevators which thankfully wasn't an issue for us. We loved sitting in the hot tub watching the sun set!
We had one delicious but expensive dinner at the hotel, the barkeeper was excellent and you can have drinks and coffee by the picturesque pool. The second day at Nambu we were supposed to go on a kayaking expedition but unfortunately I was still feeling unwell so we had to cancel. We spent the day relaxing at the beach and in the room. The restaurants in the area are not that plentiful but we really enjoyed the food at Hula Jungla which was maybe 2 minutes walk from the hotel. We tried two of the other local restaurants but Hula Jungla is the one we kept returning to.
We also did horseback riding in Samara with Rene from Paraisos de Caballos. The horses were brought right to the hotel and it was just us and Rene! We rode by the beach and on a lovely loop through the forest and up a hill with a gorgeous view of the mountains and shoreline. We saw Howler monkeys again and white-faced monkeys and were able to get quite close to the Howlers! We also saw many beautiful birds and Blue Morphos butterflies before taking photos near the beach of a stunning sunset. Rene was very knowledgeable just like all our guides and we enjoyed talking with him. I would definitely recommend Rene and all our other wonderful tour guides/drivers!

Our last day our driver had car trouble and we were given a generous credit to spend on drinks/foods while we waited pool side. They managed to find a different driver and Roberto soon showed up to take us back to San Jose. This was another 3 hour drive and Roberto was yet another pleasant conversationalist, he even stopped for us at a big mall so we could grab a bite to eat before returning to our hotel, as we were concerned nothing nearby would still be open. We walked all over the food court and Roberto was so patient with us. After we arrived at the hotel at almost 9pm our trip was basically finished. We got massages the next day and ate twice at Moose, which Felipe had recommended on our first day and got Covid tests at the mall located conveniently nearby. The following day we were picked up and taken to the San Jose Airport. We were sad to leave this beautiful country and our friends at GWA. Everything was so wonderful, all the people and places and activities, it really exceeded all of my expectations. I would book again with GWA with full confidence, they are professional, responsive, kind and all around a wonderful company to work with. You can't go wrong booking your trip to Costa Rica through them! Thank you to the entire GWA team for making our trip so memorable and fantastic!

Hotel Review

Country Inn & Suites by Radisson, San Jose Aeropuerto

San José

Convenient hotel location with plenty of amenities. Room was kind of loud (thin walls?) But the location was nice for proximity to stores/restaurants/etc

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike

Arenal/La Fortuna

First we visited the Arenal Hanging Bridges which was pretty amazing and so beautiful! With Carlos's help we were able to see so many wonderful things that we would have missed alone, including Red-eyed tree frogs, White-nose Coatis, Howler Monkeys, Anoles, and even a Purple-Crowned Fairy! He was very knowledgeable about the many plants and trees that we encountered as well, and even their uses by indigenous societies. From the hanging forest we went to La Fortuna waterfall and went swimming near the falls in beautiful water with small fish. The walk back up the steps was pretty brutal, everyone told us a different number of steps, was it 600 or 800? Either way with frequent pauses and shaky calves we eventually made it to the top! We then went to Desafio's base of operations and had a delicious buffet style lunch and coffee and rested for a bit. The final expedition of the day was to Arenal volcano, Carlos unfortunately was not feeling the best so we hiked up by ourselves to allow him a chance to rest. The view from the top was beautiful and it rained a bit which was very refreshing. We even found some colones up there! When we got back to the rest shop Carlos brought out some fresh fruit they got for us, they'd even gone out of their way to get a papaya for me because I wanted to see if it was way better in Costa Rica and it is! David expertly prepared the fruit for us and we ate to our heart's content. We then stopped by a natural hot springs by the road side and then stopped to take photos of a sloth that Carlos had spotted earlier since we hadn't managed to get a good photo the day before. I would recommend all of these tours and Desafio was great, GWA picks great tours!

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip, planned with Chris's help, was fantastic from start to finish! We asked Chris to help us plan a low key adventure on Crete. From helping us make air arrangements, to private transfers to and from our hotels, everything went smoothly. The hotels (GDM Megaron in Hiraklio and Veneto in Rethymno) were both amazing. The Megaron was close to everything we wanted to do and the view of the seaside was beautiful. The Herakleion Archaeolgical Museum and Knossos were our first big day events and really started our Cretan adventure off wonderfully. Instead of actual guides, we chose self-guided audio tours for both and were very satisfied. We were able to go at our own pace without need of meeting up with people at specific times. Walking through the fortress to just exploring the streets and shops in Rethymno made for perfect days.
Rethymno and Chania were our main locations of adventure. The staff at the Veneto were very helpful and everything felt so safe in these uncertain pandemic times. Restaurants that are musts include Oinoa in Chania; Dounia Taverena in Keramion, which was quite an adventure to find, but well worth the beautiful drive in the countryside on narrow winding roads; and, Hasika in Rethymno for wonderful local fine dining! Looking forward to our next Kimkim guided trip!

We had a great experience using KimKim. They helped us create the perfect itinerary. This was our first time using any sort of agency to plan a trip and we would definitely use them again. Highly recommend. Especially Erin and Laura - they were the best!

Hotel Review

Hotel Lunajuim

El Chalten

We loved our stay at Lunajuim! The staff was super friendly and helpful! We would absolutely stay here again if we ever return to El Chalten. Highly recommend

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Kayak Lago del Desierto

El Chaltén

Quality of Experience

Guides, Drivers and Staff

Transport

Hi Adriana thank you for arranging what was a wonderful vacation in Costa Rica. The hotels were great. Good facilities, helpful staff, good locations. We were amazed by our hotel in Monteverde the view from our room was beyond Amazing!! The tour guides were friendly and knowledgable and the tours ran to time. Shuttles were also good. You did a great job arranging this trip for us and we would definitely recommend you and Kim Kim.

Hotel Review

Parque del Lago Boutique Hotel

San José

Friendly and helpful reception. Good rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

El Silencio Volcano Hike & Visit to La Fortuna Waterfall

Arenal/La Fortuna

Great tour guide very knowledgeable we learnt a lot. Great group and tour. Definitely worthwhile.

Quality of Experience

Food

Guides, Drivers and Staff

knowledge of guide; drive was on time and friendly

Transport

Thank you Margoth, Felipe, Martin, Juan Carlos, Jaruen, Jose, Maria, and drivers for a fantastic trip to Colombia. Thank you for sharing your beautiful country with us. Margoth put together a wonderful trip fitting in everything I asked for at a busy time of year. Our trip included Cartagena, Santa Marta, Rosario Islands, Tayrona, Minca, Medellin, Guatape, Rio Claro, Tabio, and Bogota. The guides were very passionate about their cities and taught so much about the places and culture. They were also very patient with our kids (8 and 12). Thank you for the gifts, help with a sick child, dinner reservations (yum), and transfers. Our trip exceeded our expectations and we definitely plan to return. Margoth and Felipe kept in touch and made sure everything went smoothly.

Hotel Review

Movich Hotel Cartagena de Indias

Cartagena de Indias

Location was great. Breakfast delicious. Great vibe with rooftop pool and bar. The people managing the front desk of the hotel were outstanding.

Authenticity & Character

Location

Staff

Front desk especially, but everyone was great

Cleanliness & Comfort

Activity Review

Suggested Sunset Drinks at Café del Mar

Cartagena

Great location with spectacular sunset views and good drinks.

Quality of Experience

Guides, Drivers and Staff

Transport

This is our first trip with KimKim and Charlotte. We could not have asked for anything better. Charlotte collaborated with us to customize the entire trip per our requirements and budget and took care of all planning, bookings, events, guides including vaccine testing during a peak travel season. Charlotte is very knowledgeable about Costa Rica and helped us explore, enjoy Costa Rica at our pace and liking, and managed to organize, fulfill some unique requirements for our family. she is super nice and easy to work with was an only text away and was super flexible to add something along the way if needed.

We are very pleased with KimKim as a platform, Charlotte, and the team as local experts. They took all the stress/guesswork out of the way and saved us time and risk. Could not have asked for anything better. I think a KimKim APP would be even better but not a big deal.

All our future travel/vacation will be with Kimkim and their team of local experts!

What a wonderful 8 days in Costa Rica for our family of 4 (including 2 teenage girls)! Because of the impeccable planning and support provided by Adriana, the actual trip turned out to be so much better even as compared to what we had anticipated.

Planning the trip took multiple back & forths with Adriana over a few weeks - given our specific interests, constraints as well as the changing COVID situation. But Adriana was always patient, resourceful and prompt in getting all the questions answered to our satisfaction. The trip plan that she arrived at, after all the iterations, based on our feedback was just perfect. Even after arriving at a perfect plan, we needed to move the dates by a couple of days, requiring Adriana to redo some of the planning and booking - but that did not deter her! A few timing changes during the trip were also accomodated by the Amazilla team. Wilson, Mr. Gonzalez and other drivers did an excellent job shuttling us between destinations and providing vivid commentary. Our guides Franklin (at Arenal), Jason/Jon Carlos (White Water Rafting), Allen (Manuel Antonio) were all very knowledgable and made the activities so much more interesting!

This was a memorable 8-days for all 4 of us. CR's beauty is alluring and captivating. And the local expertise and diligence provided by Adriana and the rest of the crew made it very seamless and delightful. Thanks everyone! Pura Vida!

Hotel Review

El Establo Mountain Hotel

Monteverde

Stayed here for 2 nights - Great Views specially if you drive up the property - Vegetarian food options were somewhat limited. But still manageable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Whitewater Rafting on the Balsa River Class II & III

Arenal/La Fortuna

Level 2/3 White Water Rafting - This was on our bucket list. Had a small incident (since I do not know swimming and started panicking when the raft capsized and I fell in the river). But Jason (our guide) handled it professionally and strongly! Truly amazed

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Hike

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

El Silencio Volcano Hike & Visit to La Fortuna Waterfall

Arenal/La Fortuna

Franklin (as our guide) was very knowledegable - Making the hike a very interesting and learning experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Selvatura Park Self-Guided Hanging Bridges & Zip Lining

Monteverde

Ziplining over the Cloud Forests was amazing! Some climbing and fair amount of walking required

Quality of Experience

Guides, Drivers and Staff

Transport

Selvatura Park Self-Guided Hanging Bridges & Zip Lining

Monteverde

Ziplining over the Cloud Forests was amazing! Some climbing and fair amount of walking required

Quality of Experience

Guides, Drivers and Staff

Transport

We booked a trip to Costa Rica through KimKim using Randall. He was amazing, and the process of setting up and managing the trip was great. We made several changes to our group and our itinerary throughout the process - including while we were in Costa Rica - and Randall handled everything professionally and quickly.

We did a river nature tour on Cano Negro, which was amazing - although it helped that we were the only people on the tour. Our driver for the day, Daouren, was also a tour guide and very knowledgeable.

We also loved our hanging bridges walk in Fortuna, our night jungle walk in Manuel Antonio and surfing lessons with MASS in Manuel Antonio.

On the downside, we didn't have a great time in the actual Manuel Antonio park. We were there on New Year's Eve day and it was packed. We saw very little wildlife and when we did it was often waiting with a group of 20 or 30 people to look through a spotting scope.

Our first hotel - Montana Del Fuego in Fortuna - was okay, except that our rooms were right off of the main road. It was very noisy and felt more like being in New York City than in Costa Rica.

All in all we'd recommend working with Randall if you are trying to book a trip to Costa Rica and need some help!

We had an AMAZING time in Chile & Patagonia - Lorena (our kimkim local specialist) got us started with the highlights and helped us customize the trip to a perfect fit. With her guidance we were able to squeeze in spectacular stargazing in the Atacama Desert, living like a local in Santiago, rock climbing and breathtaking views in Patagonia. Whenever we hit small bumps, Lorena was there to smooth things out, making course corrections and ultimately saving us days on our trip. We never could have done all this (three weeks of constant adventure) without the planning and help provided. We've never booked though any sort of travel agent before — and while it was initially a little scary to have someone else in the driver's seat, the ultimate trip was one of the best we've ever done. 🎉🎈💯

WOW! A truly special and personalized trip to a beautiful and diverse country. From start to finish, this experience with the Colombia kimkim team made every detail easier and unique. Special thanks to Felipe, Margoth, and the whole team at Aracanto for paying attention to all my special requests, detailed questions, and connecting me to guides/excursions to fit my interests.

The kimkim team were attentive to detail and knew the logistics of each day to the minute. I felt safe, listened to, and even surprised by extra gifts the team setup. They made my visit to Colombia a memorable one. Thank you for sharing your country with me. ¡Fue un viaje bastante bacano!

Hotel Reviews

The Click Clack Hotel Medellín

Medellín

Authenticity & Character

Location

Staff

Cleanliness & Comfort

AC Hotel by Marriott Santa Marta

Santa Marta, Magdalena

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day trip to Nature Reserve Cerro Bravo

Medellín

This hike was SO fun because it was hard & challenging, but the summit was WORTH every hard step of the amazing view of Fredonia/Cerro Bravo. Even more so, my guides (Pablo and Luis) were fantastic. I felt like I was hiking with 2 mates, rather than 2 tour guides. 13K feet climb! Then to finish, a beer together in Fredonia to celebrate!

Quality of Experience

Guides, Drivers and Staff

Transport

Minca Tour and Cacao Farm and Coffee Farm

Colombia

Este dia fue mi favorito de todos vacacciones. I felt like I was visiting with an old friend instead of a tour guide. The coffee farm and coffee demonstration was educational and the location in the mountains of Cierra Nevada was amazing. But my favorite was the lunch spot where me, my tour guide (Diva), and my driver (Sr. Juan) enjoyed delicious food together overlooking the view. Diva and Sr. Juan shared stories with me, and we even practiced my salsa dancing!

Quality of Experience

Guides, Drivers and Staff

Transport

Eduardo and team provided an exceptional experience during our visit. Everything from transportation to/from the airport to required COVID testing was taken care of. Would certainly reach back out to Eduardo before planning my next trip!

Planning my trip to Ecuador and the Galápagos Islands was a daunting task. Luckily I found kimkim and especially Mathias to guide me on a fantastic journey. Mathias worked closely with me to customize the perfect itinerary for all the things I wanted to do and see. Not only this, but Mathias gave me great advice ranging from packing lists to to restaurants to how to split up my time across locations. He also scheduled things like airport/hotel pickups, taxi boat fees and Covid testing which made my life so much simpler. It’s also great that kimkim has a chat tool that let us communicate throughout the whole process.

What put Mathias and this service beyond 5 stars is that after booking, the support didn’t stop. We had frequent communications each day of the trip, ensuring I had a good time on the excursion and was ready for the next day. And each event was top quality, often with private guides!

I was beyond impressed with Mathias and the kimkim service. I 100% recommend the use of the service for a complicated trip like Ecuador and the Galapagos.

Hotel Review

Tambopaxi Cotopaxi Lodge

Parque Nacional Cotopaxi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Kayaking & Snorkeling at Las Tintoreras

Galapagos Islands

So great to get some exercise in the kayak and explore where a boat cannot go. Swam with marine iguanas and sea lions, and saw penguins too!

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip exceeded our expectations. The attention to each transfer, quality of guides and the places we visited were fantastic.