Kimkim Trip Reviews

This was our second trip to Costa Rica and Randall did a great job of organizing exactly what we wanted this time around. There was only one glitch when a river rafting trip was cancelled at the last minute, but Jimmy Villegas immediately found and booked an alternative tour rappelling down waterwalls which turned out to be a real highlight of our vacation.

Amanda was great and our driver, Midhat, was also great and very patient.

Lena is an amazing trip organiser!

We worked closely together to create the perfect 3 day tour beginning in Amman and finishing in Aqaba. Lena is an amazing communicator and made sure all of our requests were met.
After I stuffed up some of the dates, Lena was quick to re-book everything smoothly without too many excess costs - seriously amazing!
We had a fantastic time in Jordan thanks to Lena and the convenience of Kim Kim personalized tours.
Great value, great service... I couldn’t recommend it enough!

My partner and I wanted somewhere warm to visit in November, with good views and lots to see and explore. Morocco certainly delivered and we couldn’t have organised the trip without kimkim and Morocco Immersion.
We’re busy working people and didn’t have enough time to independently research where to go, what to do in Morocco and investigate what’s feasible to achieve in one week. The process of booking the trip through kimkim was smooth and easy. Sharon, our tour organiser, was so helpful throughout and even when we changed our minds endlessly on what we could achieve in a week of visiting Morocco, she was incredibly patient and accommodating to our changing preferences. Sharon made sure the holiday was tailored to what we wanted and gave great advice on where we should visit and what we should do. Given Sharon was a real expert in the area, her suggestions were invaluable so that we got exactly what we wanted out of the holiday.
We decided on having 1 full day in Marrakech before moving on to explore the Atlas Mountains, Sahara Desert and surrounding areas for 4 days of travelling. The final 2 days of the tour would see us return to Marrakech for some ‘downtime’ so that we could explore the fascinating city in our own time.
We had a private driver for the duration of the trip, Hicham, who went above and beyond to ensure we had the best time possible without having to stress about what we were doing each day. In each location we visited, a local tour guide would greet us and take us on some incredible adventures. The organisation and transition to each individual tour was flawless. We’d arrive in a new location and within 5 minutes, we were whisked off to ride camels, walk through bustling markets, eat dates from palm trees and visit movie sets!
Morocco Immersion who gave us the tour were incredible. Hicham was so kind and considerate - he took us to all the best spots for great photos and was so careful not to impose, ensuring we still had alone time as well. Our favourite part of the tour was the night in the desert, which we travelled to by camel while the sun was setting. The sunrise the next day was simply stunning as well; a moment we’ll never forget admiring the sun rising only surrounded by the Saharan sand.

There was a lot of driving on the trip but it didn’t feel too bad as it was constantly broken up by regular stops and guided tours along the way. Marrakech can feel quite overwhelming as a tourist, however with a guide it’s far better. Through kimkim and Morocco Immersion, we really were provided with a truly immersive experience they promise, enabling us to learn about the culture, the history and fall in love with the beautiful country. Thank you for a brilliant experience, we cannot wait to return!

My son and I had a wonderful trip to Chile. We travelled from the Atacama Dessert to the Lake District and finally to Patagonia. Isla de Magdalena and Torres del Paine National Park! Thanks to Nicholas, the trip was planned perfectly. We had a lot to see but we also had our down time and time to tour on our own. Ending in Patagonia was awesome!

Such a beautiful country with wonderful people. We hope to return someday and see more of the National Parks!

Thank you NIcholas!

Our trip to Morocco was nothing short of amazing. We have never traveled with a guided tour and now I'm questioning why we haven't. Abdellah was awesome from the very beginning, communicating everything we needed to do in order to prepare for our trip. He was available anytime we needed him throughout our vacation as well which meant so much to us. I had left a precious luxury item at Tiziri camp which was rather far from where we were headed yet Abdellah and Karim made sure I had it in my hands before I left for the states. I can't say enough amazing things about this team as they made my family's trip very memorable. While Abdellah worked behind the scenes to ensure everything went smoothly, Karim executed everything beautifully and pretty much made our entire trip so memorable. If you decide to go to Morocco, staying overnight at Tiziri Luxury camp is a must, especially the camel trek to the site. The experience was surreal and unlike anything else. One thing I would change about our itinerary would be the hotel/riad accommodations. If you're used to luxurious, western hotel rooms, I would suggest staying at a riad for the experience 1-2 days then request a 5-star hotel the rest of the trip. Although the riads were stunning, I prefer hotels but hopefully next time (soon)! I would definitely book another trip with KimKim again! Thank you for your excellent customer service, Abdellah and Karim!

We just returned home from a 10 day trip to Argentina, visiting Buenos Aires, Bariloche, and Mendoza. From the beginning to end, starting with the planning, guides, accommodations, and even to our drivers who could not speak English but smiled trying, it was a memorable experience.
Thank you.

Very pleased with our tours and all the arrangements. It was a life time experience and loved our private tours. Highly recommend it.

I contacted KimKim for a much needed solo trip away and I was thinking about Norway. Julia was my specialist and she was fantastic! Not only did she listen to all of the things I wanted, but she was super fast in her response time. What most impressed me was that she would respond, day or night and at one location where they couldn't find the reservation she was available in real time. Additionally, she messaged me throughout the trip to see how it was going. She made my experience wonderful. Surprisingly, the additional add of Finland ended up being the highlight for me so I'm glad she was able to help me add that on.

The accommodations were super fantastic particularly the Lapland Hotels Bulevardi in Finland and Malangen Resort in Norway. Kakslauttanen Arctic Resort in Ivalo is worth doing but it's more about the destination and experience than the accommodations or food which aren't stellar. Everything was really great.

We had a specific requirement to accommodate our own tandem bike. Kimkim and Grasshopper Adventures were very attentive to that and made it happen.
Our trip was a chain of itineraries beginning in Bankok and ending in Hanoi, with the mix of companions changing as we went. At one time we were 16 (a bit over the promised limit of 15) but on the final leg we were the only travelers, making it a private tour with a guide, a passenger van and a service truck and two drivers! A bit much for a couple who ordinarily ride on their own. They were very attentive.
Accommodations were always 5 star if available and excellent in every case. The entire trip was well researched. We were impressed with Grasshopper Adventures' focus on patronizing local businesses and restaurants and seeking those which included a mission to help disadvantaged youth get training in the booming hospitality trade.
Early in the trip we were both had colds and the heat was debilitating, causing us to fall several times on the second day out and we had to ride in the van for the last few km. The guides, staff and our riding companions were all very attentive and supportive. At 76, we were at least a decade senior to all the others.
Guides and assistants who stood out were Sophat and Rong, in Cambodia, and Ky and Huong in Vietnam. We came to know Rong and Huong quite well because we were always last in and they were riding sweep. My only minor complaint is that they were too attentive and I kept having to remind them that "I can do it myself." There were two communication lapses which did not detract from our experience. On our arrival in Cambodia, Sophat was surprised by our tandem bike. He never let on to us and he managed it smoothly. And in Saigon we were sceduled for a foodie tour on Vespa motorbkes, but we did not know and had arranged for dinner with some departing companions that evening.
Our favorite experience was at Phong Nha national park with the Choy Lap Farm Stay, karst landscape, caves, waterfalls and scenic riding.

Valentina has been extremely accommodating throughout the entire process — from proposing an itinerary, to making late changes in our plans due to weather, to ensuring that our trip was going well. Our trip to Italy would not have been the same without her. I would definitely work with her again should I travel back to Italy in the future.

Must-do trip in north India to get to know important spots of Indian's history and get amused by the marvellous architectural accomplishments.
At the same time, it is a very touristic tour. One will be pushed to buy stuff by the guides (which for sure is normal and moves the economy but one should be given the option in advance).
Jaipur is a great city, walking around the city is an experience of its own.
Make sure to review (and change if you want) the hotels given by the agency before accepting the tour.
The agency provided a great driver

Our trip was wonderful. Our driver Faysal was by our side throughout the trip. Other than in Casablanca, all our hotels and Riads were exceptional. Riad Lina in Chefchaouen and Riad Passali were the best. Every day was planned well, with time to tour and rest. Faysal was very attentive and helpful. He knew the roads, ATM's well. His took us to a store to get scarves and water before the nights in the Sahara. Cannot thank him enough for everything he did for us.
This is one of the best trips we have had.

Hakim did a wonderful job planning our vacation. He was very responsive to our feedback and worked with us to create an itinerary that suited everyone's needs. A night in the Sahara was a highlight of the trip where we enjoyed a beautiful cloudless night of star gazing. Getting to the Sahara involved a lot of driving so we were happy to have the company of our driver, Said, who brought joy to our long van rides. We got to stop at many attractions along the way to break up the drive. Exploring Ait Benhaddou was tons of fun and I was glad to have stopped to take the studio tour in Ouarzazate (never would have thought to stop there without the help of kimkim). All of our accommodations were lovely, especially Dar Azam in Marrakech - Omar and Sana (employees or Dar Azam) were extremely welcoming.

We organized the trip through Olman, and communication was very smooth (quick replies to questions). Hotels and transportation was all very good (in particular the hotels in Arenal and Manuel Antonio areas).

What a fabulous introduction to Nepal my recent trip was. Whilst primarily visiting Nepal to attend a conference, I organised a 12 day tour to follow the conference using kimkim and their local Nepalese travel agent Sangita & Bipin and the team from HNB. “Wow” did I hit the jackpot, Sangita & Bipin were fabulous and put together a trip to encompass all my requirements of wildlife, natural and cultural sites along with an insight into to the cultural history of Nepal. From the first meeting Sangita was a true professional, continuity providing advise, updates on tour program and where needed calming words whilst I experience the frustrations of airport delays through out the length of the tour. In fact she went far and beyond when one of my travelling colleagues inadvertently left some expensive electronic items in her hotel room and didn’t realise till we were some two hours out of Kathmandu and could not contact the hotel by mobile phone - a quick WhatsApp message to Sangita and within five minutes the items had been located and placed in safe storage for pickup on return to Kathmandu. Sangita and her team use top rated guides, drivers and provided excellent accommodation during the length of my trip. A highlight was having breakfast on the balcony of the Sarangkot Mountain Resort overlooking Annapurna south mountain on what was an exceptionally clear morning. There were many trip highlights from the overnight trek to Australia camp with guide Bhim who is a top rate guide and certainly made the trek the fantastic experience it was, but the one highlight that will last a life time was the cultural tour of Kathmandu provided by Bipin, I can’t say enough about this experience-for me this was what the essence of what I wanted an insight into the cultural history of Nepal. Yes you can explore Kathmandu on your own with out a guide, but you don’t experience or receive the insight into the culture delivered by a local with an extensive knowledge and more so a passion for the history of his country - Bipin your in-depth tour will always be a lasting memory. So if you are planning a visit to Nepal for a multi- day trek or just to experience all it has to offer non trekking visitors I can highly recommend Sangita and Bipin and the HNB team they run a five star operation.
Wayne

I was very impressed with the kimkim platform and Dittmar Adventures! Erin was extremely helpful from the very first moment that I requested information, responded quickly, and worked with me to build a customized trip that fit into my budget and schedule. Not having to manage the logistics on my own made the planning so much easier.

Highly recommend the guided tours of Torre Del Paine, Perito Mereno Glacier, the Estancia and the guided hikes via Walk Patagonia (Pablo was great). All of these tours were very well run, and the guides provided very interesting information.

The one suggestion I have for the future- unfortunately, due to weather our Penguin tour in Punta Arenas via Solo Expediciones was cancelled. It is very important to have a plan B for this ahead of time, because it seems that the penguin tour is frequently canceled for weather and the “alternate Condor Tour” offered by Solo Expediciones was extremely disappointing.

Thank you to Erin and Julia for your responsiveness and for setting us up with a great trip!

My wife and I were unfamiliar with Costa Rica but she loves sloths so we selected this location for our honeymoon. With minimal details aside from sloths, Olman was able to plan a beautiful vacation for us. It included a romantic stay for a few nights at a resort as well as a multitude of excursions. Thanks to Olman, we had a great experience in Costa Rica with wonderful memories - we are now planning a trip to Hawaii because of our past experience with KimKim.

I had an amazing adventure in Australia. The in-country agents that kimkim set me up with were overall very good. Initially, I had to review everything quite closely and we made changes to a number of things on the itinerary, such as choice of hotels or upgrades to the hotel rooms. If I hadn't been so engaged I don't think the trip would have been quite as fun and satisfying as it was.

Peggy was very responsive to my requests and added a few nice touches, like private limo airport transfers, which I really appreciated.

All my stops were incredibly satisfying. Sydney was terrific. I did the Bridge Climb (pay the premium for the twilight option as you get afternoon light, sunset and night views) which was really fun. Swissotel was a fine choice — very central and make sure you choose the Executive Lounge option (thanks Peggy!).

Really enjoyed Adelaide and the Mayfair Hotel. About as central to city center as it gets. Wine tour of Barossa Valley was excellent. My two days of touring on Kangaroo Island was wonderful. Kangaroos, wallabees, koalas, sea lions, seals, dolphins, and more! My Inn, Wanderer's Rest, was a little downscale from my other hotels, but the owners and food were lovely. Next time I might splurge on Southern Ocean Lodge.

Cairns was really fun. Peggy suggested the Riley Hotel, which was an excellent choice. Great view of the sea and right on the promenade. Day of snorkeling the reef and the Sky Rail to and train from Kuranda were real highlights. Make sure to do the Gold Service on the train. Well worth the few extra bucks.

Ended my trip with three days at Uluru. I broke the bank staying at Longitude 131, which is the safari-inspired hotel with magnificent views (the only hotel with good views) of Uluru and Kata Tjuta. Food, room, everything was amazing. If you can afford to splurge when you visit Uluru, Longitude 131 is the only option, trust me.

In terms of negatives, I was concerned that when I called kimkim customer service about an issue, not only did no one pick up but there was no answering maching. Please upgrade!

Overall, I must give it a big thumbs up, as I had a truly wonderful trip. Having all of Peggy's logistical help was incredibly helpful.

My husband and were able to see five of eight Grand Canary Islands in the course of 11 days. Gilles came up with a great itinerary based on our suggestions of things we wanted to see or do on our trip. The first portion of the tour, visiting the Tenerife and Gran Canaria Islands Gilles arranged local guides for us. Both guides, Juan Miguel and 'Paco' had amazing knowledge of the history of each island and we thoroughly enjoyed our time and hikes with both of them! Gilles then accompanied us for the last three islands, Fuerteventura, Lanzarote and La Graciosa. Gilles is originally from Belgium but has made Lanzarote his home for 15 years. He has a great passion and love for his adopted home and has amassed a great knowledge of the history and the special features of the islands. Our days were full and some were long, but we enjoyed every minute of the experience. We met so many friendly people along the way and learned so much about the islands and the unique culture, landscapes and cuisines along the journey. We highly recommend Gilles and Grand Canary Islands!