Kimkim Trip Reviews

4.8
Based on 22,471 ratings
Read 22,471 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Travel to Paris, Bordeaux and Cassis in June, 2022
France | May 30 - Jun 10, 2022

M
Mark M.
Colorado Springs, CO | Reviewed on Jun 26, 2022
Joel did a great job helping us plan our trip to France in early June. We were a little late getting started and had a number of changes and complications on our end (adding my son and his friend to the trip mid-way through) and Joel was very helpful and patient with us. We hade great experiences in Paris, Bordeaux and Cassis. Joel arranged great guides and experiences and arranged the travel in a manner that worked perfectly. He seemed to think of everything and made the trip stress... Read more

Joel did a great job helping us plan our trip to France in early June. We were a little late getting started and had a number of changes and complications on our end (adding my son and his friend to the trip mid-way through) and Joel was very helpful and patient with us. We hade great experiences in Paris, Bordeaux and Cassis. Joel arranged great guides and experiences and arranged the travel in a manner that worked perfectly. He seemed to think of everything and made the trip stress free and wonderful!
Thanks to Kim Kim and especially to Joel!
Mark and Debi

Hotel Reviews
Best Western Aramis Saint Germain
Paris

Great location! Very helpful people at the front desk! Comfortable and they provide a very nice breakfast. Just steps away from the Metro stop and an easy walk to the Luxembourg Gardens (and just a little further to the river and Notre Dame.

Authenticity & Character
We had a small balcony where we could sit and watch people coming and going to work and school. Charming!
Location
Easy access to the Metro, and within walking distance of a lot of downtown Paris.
Staff
The people working at the hotel seemed very happy to be helpful.
Cleanliness & Comfort
Met or exceeded our expectations
Hôtel Majestic
Bordeaux

Great location, very nice rooms and a great breakfast. You really felt you were somewhere else while you were staying there (it was much more authentic that being at a standard chain-hotel). The room was very comfortable and just a short walk from the main square area of the town.

Authenticity & Character
Its not a chain-style place. The rooms have character and our was very large!
Location
Its just around the corner from the Opera House square - easy walk to the main parts of the town and the riverfront and the metro line.
Staff
Everyone was so friendly and helpful.
Cleanliness & Comfort
Met or exceeded our expectations
Une Terrasse sur la Mer
Cassis

Fantastic view! This is a private apartment, not a hotel, but the main room has fantastic views of the bay.

Tips for future travelers

It is located on a hillside above the town - which results in fantastic views but also some significant stairs/hillside walks.

Location
The views of the bay.
Activity Reviews
Paris Macaron Baking Class
Paris Macaron Baking Class
Paris

Just a fantastic experience! Fun, and instructive, and the other participants were all so friendly!

Quality of Experience
A nice break from the usual activities of a Paris vacation.
Guides, Drivers and Staff
Very friendly and also very informative!
Sainte Chapelle and Notre-Dame
Sainte Chapelle and Notre-Dame
Paris

Our guide was very pleasant and knowledgeable, and seemed very interested in sharing what she knew about the locations we visited.

Quality of Experience
We saw a number of things we would otherwise have missed, and learned a lot!
Guides, Drivers and Staff
Our guide was very knowledgeable and friendly.
Skip the line visit of the Louvre with audioguide (tickets only)
Skip the line visit of the Louvre with audioguide (tickets only)
Paris

Obviously any trip to the Louvre is fantastic, but calling this a "skip the line" visit is a bit of an overstatement. Even with these tickets there was a significant line, but it was much better that if we just tried to get tickets that day. We found the audio guide to be cumbersome at first, but that may just be our inexperience with this type of technology.

Landmarks of Bordeaux - Private Walking Tour
Landmarks of Bordeaux - Private Walking Tour
Bordeaux

Very pleasant and informative. Our guide was very knowledgeable and friendly. In just a few hours we learned so much about the city and its history! It really improved our whole stay in Bordeaux!

Quality of Experience
Our guide so knowledgeable and nice, and provided so much information on the city and its history.
Saint-Emilion Afternoon  Wine Tour
Saint-Emilion Afternoon Wine Tour
France

A wonderful tour of the Sant Emilion city and the surrounding vineyards and very nice stops at two Chateaus/wineries! Travel in a comfortable van with a very friendly and knowledgeable guide.

A kayak trip in the Calanques (inlets)
A kayak trip in the Calanques (inlets)
France

Beautify location! The experience of paddling into the calanques and taking a little swim in one of them was great!

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Jul 18, 2022

Hi Mark,
I realize I have not yet taken the time to thank you for your detailed and positive feedback on your trip in June with us. We've still been extremely busy for the last 3 months as many travelers continue to decide to visit France at the last minute. Not easy for us !
Your comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners. I'm sincerely glad that you enjoyed your trip with us !
Best
Joel

Incredible Greece!
Greece | Jun 18 - Jun 25, 2022

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Lauren B.
Somerset, MA | Reviewed on Jun 26, 2022
First of all Yvonne, with Curated Greece in Athens, was outstanding. Kim Kim put us in touch with her 2 1/2 years ago when we first planned our trip. Then Covid happened and everything stopped. Yvonne stayed with us through the delay and helped us prepare an amazing tour of Athens, Crete and Santorini, about a week total. She arranged all of the transfers, tours, hotels and flights/ferries while abroad. The last morning in Santorini there was a knock on our door and our luggage removed and... Read more

First of all Yvonne, with Curated Greece in Athens, was outstanding. Kim Kim put us in touch with her 2 1/2 years ago when we first planned our trip. Then Covid happened and everything stopped. Yvonne stayed with us through the delay and helped us prepare an amazing tour of Athens, Crete and Santorini, about a week total. She arranged all of the transfers, tours, hotels and flights/ferries while abroad. The last morning in Santorini there was a knock on our door and our luggage removed and boarding passes handed to me. Took all the worry away... We visited the Acropolis, the Temple of Poseidon, and Knossos Palace. Had a wonderful walking food tour in Athens as well as an outstanding authentic Cretan cooking lesson at a farm in the hills. Wine tasting in Santorini delicious, and our last maybe best day was spent on a sunset fishing trip where we ate the fish we caught right on board. Best vacation ever!

Local specialist: Yvonni Xenofontos

The really good. and not so good.
Iceland | Jun 11 - Jun 25, 2022

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Mark K.
Durham, NC | Reviewed on Jun 26, 2022
Everything was good. Recommended place were very good. The best: Waterfalls, Whale watching in Husavik, the canyons, Iceberg Lagoon, Jeep tour (terrific.) Also -- the Blue Lagoon. Touristy? Yes. But fun and worth seeing. Good experiene. Good way to start the trip. And.... Rejkavic restaurants..... Pricy, but very good. Skal, in partcular. Very good. The not so good: Geysir: Touristy and boring. Skip it. IcelandAir hotel by Rejkavik marina. Noisy and not so good.... Read more

Everything was good. Recommended place were very good.

The best: Waterfalls, Whale watching in Husavik, the canyons, Iceberg Lagoon, Jeep tour (terrific.) Also -- the Blue Lagoon. Touristy? Yes. But fun and worth seeing. Good experiene. Good way to start the trip. And.... Rejkavic restaurants..... Pricy, but very good. Skal, in partcular. Very good.

The not so good: Geysir: Touristy and boring. Skip it. IcelandAir hotel by Rejkavik marina. Noisy and not so good.

Service from Andres Ulfur: 5-star. Super. Responsive. Always available.

Overall: Very good. Expensive. But, if you can afford it, worth it.

Andres Ulfur service.

Hotel Reviews
Alda Hotel Reykjavík
Reykjavík
Tips for future travelers

Don't go there if you have a car! Otherwise, hotel is good.

Authenticity & Character
Hotel staff friendly, talkative, and helpful.
Location
Hotel is good. Location great. Could improve or make available PARKING. Many guests have cars!!
Staff
Hotel staff great. "Happy hour" staff terrible. Didn't know drinks. Came across as stupid and non-caring. Hostile, which was so unlike the normally friendly and helpful Icelander. The "hostess" should instead clean rooms. Job as a maid may be too difficult for such a person, but it may be only job she's qualified for.
Cleanliness & Comfort
"Happy hour." Overpriced crap. Poor service. So bad that hotel management should do something about it.
Fosshótel Mývatn
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell
Authenticity & Character
Location
Staff
Non-caring staff.
Cleanliness & Comfort
Hótel Lækur
Hella

Small, funky hotel with great staff.

Authenticity & Character
Location
Breakfast and overall service.
Staff
Staff talkative and friendly. Accomodating.
Cleanliness & Comfort
small rooms. But breakfast space good.
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Noisy, no parking. TV didn't work! Staff no help.

Authenticity & Character
Location
The bar.
Staff
No TV!!
Cleanliness & Comfort
Blow it up and start again.
Activity Review
Fjallabak Nature Reserve- Superjeep tour in the highlands
Fjallabak Nature Reserve- Superjeep tour in the highlands
Iceland

Jeep driver and guide.

Quality of Experience
Food
Guides, Drivers and Staff
The driver was great. "Tate" Ulfarsson. Friendly, knowledgeable, and brought us to unusual and awesome places. Only a Jeep could get there. Snow, waterfalls, hot springs. etc. Great day. Picked us up and dropped us off at hotel. From 9:30 to 4.. One of the highlights of the whole trip.
Transport
$-wheel drive vehicle with 48 inch wheels. Necessary for the places we went.
Local specialist: Andrés Úlfur Helguson
Andrés Úlfur
Andrés Úlfur Helguson
Local specialist in Iceland | Replied on Jul 19, 2022

Hello Mark

Thank you for all the kind words. Im happy that you enjoyed your tour in Iceland and happy to have met you and your wife during your travels.
All my best from me and the Iceland Unoutched team. If you ever plan to return to my beautiful island then feel free to contact me anytime. All my best to you and your family

Wonderful experience. Chris did a great job p...
Greece | Jun 15 - Jun 24, 2022

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Rachel A.
Darien, IL | Reviewed on Jun 26, 2022
Wonderful experience. Chris did a great job planning a trip for our family to Crete and understood the types of trips we like and lodging we like. Lina who gave us a tour of Knossos was excellent The hospitality at our lodgings in Archanes and Milia was superb. This is my first time using a travel agent. I usually plan all of our trips but due to my busy work schedule I used an agent for the first time which turned out to be a good thing. My husband had an injury hiking and this required a... Read more

Wonderful experience. Chris did a great job planning a trip for our family to Crete and understood the types of trips we like and lodging we like. Lina who gave us a tour of Knossos was excellent The hospitality at our lodgings in Archanes and Milia was superb. This is my first time using a travel agent. I usually plan all of our trips but due to my busy work schedule I used an agent for the first time which turned out to be a good thing. My husband had an injury hiking and this required a last minute change to travel plans (we rented a car with stick and my husband is only the only person who drives stick but was unable to after his injury). Irene from the travel agency promptly helped come up with a solution. I would have spent hours on the phone trying to make changes with a language barrier but fortunately she was able to make adjustments for me with a few texts exchanged between us. It was worth the use of travel agency.

Hotel Review
Milia Mountain Retreat Chania
Crete

Beautiful remote location. Fantastic food. The staff is beyond great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Leontopoulos

In a word.....PERFECT
Spain | Jun 19 - Jun 25, 2022

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Matt C.
Martinsburg, WV | Reviewed on Jun 26, 2022

Patricia put together an amazing trip! Everything was literally perfect. Every hotel was amazing, every guide was polite, knowledgeable, and punctual, and every excursion was an awesome experience.

I cannot give a stronger recommendation for her services.

What a trip!

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Jul 14, 2022

Hello Matt,

Thank you for your review, again it was a pleasure arranging this amazing trip for you, and I am sure you will always have good memories that will remind you of my beautiful country!
Best,
Patricia

Portugal was sensational and Beatriz was an amazing specialist!
Portugal | Jun 17 - Jun 24, 2022

E
eric b.
Sandalfoot Cove, FL | Reviewed on Jun 26, 2022
Beatriz was SENSATIONAL planning every part of the trip and no request was too difficult for her to accommodate...and she always did it with a smile. She stayed in touch with us via text throughout the trip and was able to make some helpful suggestions. She was always responsive to our questions and concerns. Most importantly, the tours she arranged were memorable and the team she established made the trip memorable. For example, the Fada experience in Lisbon was awesome and the restaurant... Read more

Beatriz was SENSATIONAL planning every part of the trip and no request was too difficult for her to accommodate...and she always did it with a smile. She stayed in touch with us via text throughout the trip and was able to make some helpful suggestions. She was always responsive to our questions and concerns. Most importantly, the tours she arranged were memorable and the team she established made the trip memorable. For example, the Fada experience in Lisbon was awesome and the restaurant gave us front row seats. The Lisbon walking tour with Maria was perfect-she was fully prepared, arrived on time and provided a fascinating history of the Jewish Portuguese experience that we had requested. Likewise, our guide Paula led us on a Portuguese food tasting tour that was so much fun with a few other couples. All the hotels Beatriz suggested were great, particularly the Penha Longa Ritz Carlton where we enjoyed a fabulous round of golf-and all the arrangements tee times, for clubs and cart were perfect. At the beautiful Yeatman Hotel, overlooking the Douro in Porto, we experienced first class treatment along with a tasting experience that was "beyond beyond. " We ran into some rain in Douro but our guide brought us inside to the winery where we had a wonderful learning (and drinking!) experience. Finally, Porto was both beautiful and charming and our guide Daniel was charming and knowledgeable about history and in particular, the history of the Jewish people in Porto. All in all, a fabulous and memorable experience and Bea was with us every step of the way. Obrigado! Eric and Susan

Hotel Reviews
Penha Longa Resort
Sintra, Linhó

Fabulous staff, beautiful rooms and gorgeous golf course.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palácio Ludovice Wine Experience Hotel
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MW Douro Wine & Spa by TRIUS Hotels
Santa Marta de Penaguião, Cumieira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Yeatman Hotel
Vila Nova de Gaia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal
Quality of Experience
Food
Food and wine!
Guides, Drivers and Staff
Our guides Maria, Paula, Daniel were outstanding. Rai was good but we had bad weather in Douro, no fault of his
Transport
Transport was fine. Our driver to pick up at the airport in Lisbon was a half hour late as was the driver who picked us up in Lisbon to go to Sintra.
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Foodie Experience
Lisbon Foodie Experience
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Arrival on time to our hotel in Lisbon to go to Sintra. Driver was a half hour late.
Guides, Drivers and Staff
Tour of the palace with a guide who is knowledgeable of the palace. our guide dropped us off at the park and we got somewhat lost on our way to the palace and. had no guide for the palace itself.
Transport
Transfer from {{start_location}} to {{end_location}}, via Belmonte
Transfer from {{start_location}} to {{end_location}}, via Belmonte
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jun 27, 2022

Eric and Susan, thank you SO much for your kind words to the entire team and for taking the time to write this amazing and detailed review! As I already mentioned to you, it's been truly a pleasure to work with you before and during this trip, you made it so easy and I'm so glad you enjoyed every part of your trip, that's definitely the best reward for us! Thank you again, and I really hope we can work on a future adventure soon :) Best regards! Bea

We had a great time on our trip! Our vacation...
the United States | May 20 - Jun 4, 2022

J
John S.
Fort Myers, FL | Reviewed on Jun 26, 2022

We had a great time on our trip! Our vacation guide was very well put together and was full of information. We really appreciated not having to worry about bookings.

Local specialist: Leo Cuesta of Uncharted Earth
Leo
Leo Cuesta of Uncharted Earth
Local specialist in USA | Replied on Jun 27, 2022

Hi John, I'm glad you guys had a great time! Thank you for working with me, it was a pleasure helping you put together your trip. Thank you for your review and for sharing the wonderful photos of your Southwest adventure!

Great hotel locations and suggestions — looki...
France | Jun 17 - Jun 25, 2022

A
Aparna W.
Santa Clarita, CA | Reviewed on Jun 26, 2022

Great hotel locations and suggestions — looking forward to the next one!

Local specialist: Ode Ledet

Rinolda at KimKim did a great job in planning...
Iceland | Jun 13 - Jun 24, 2022

G
Gaby A.
Port Washington, NY | Reviewed on Jun 25, 2022

Rinolda at KimKim did a great job in planning our trip. We had a wonderful trip because of the suggestions and the itinerary that Rinolda did for us, Hikes, restaurants, fjords, hot baths, ice lagoon in zodiac all were excellent. thank you Rinolda!

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Jun 28, 2022

I had a blast meeting you! Thank you for a wonderful review!

Eleni was amazing and responded to changes in...
Greece | Jun 15 - Jun 21, 2022

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Regina L.
Pittsburg, CA | Reviewed on Jun 25, 2022
Eleni was amazing and responded to changes in our itinerary even during our trip. She strongly recommended the Mythology Tour in Athens and our guide Alex was phenomenal. We made some great memories, ad really enjoyed our trip. Read more

Eleni was amazing and responded to changes in our itinerary even during our trip. She strongly recommended the Mythology Tour in Athens and our guide Alex was phenomenal. We made some great memories, ad really enjoyed our trip.

Hotel Review
The George Hotel
Mykonos

Gorgeous views and amazing service.

Authenticity & Character
beautiful scenery
Location
quick walk to the beach
Staff
excellent service
Cleanliness & Comfort
very clean and comfortable
Local specialist: Eleni Koropouli
Eleni
Eleni Koropouli
Local specialist in Athens | Replied on Jul 25, 2022

Dear Gina,
Many thanks for your polite words! Alex is indeed an amazing guide, bringing into life the myths about Ancient Greece! Hope to have the opportunity to accommodate you and your beautiful family soon in the future for more adventures & family moments in Greece!
Warmest regards,
Eleni

Our guided tour of the acropolis and the acr...
Greece | Jun 10 - Jun 20, 2022

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Dianne T.
East Naples, FL | Reviewed on Jun 25, 2022
Our guided tour of the acropolis and the acropolis museum was wonderful. Also enjoyed our time in Naxos with Speros hiking through some parts of the more remote parts of the island and seeing the marble mines. And, of course Santorini was very special even though we felt like mountain goats with all the steps. Our hotel at Above Blue Suites overlooking the caldera with our own private pool was fabulous. Read more

Our guided tour of the acropolis and the acropolis museum was wonderful. Also enjoyed our time in Naxos with Speros hiking through some parts of the more remote parts of the island and seeing the marble mines. And, of course Santorini was very special even though we felt like mountain goats with all the steps. Our hotel at Above Blue Suites overlooking the caldera with our own private pool was fabulous.

Hotel Reviews
Ava Hotel & Suites
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galaxy Hotel Naxos
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Above Blue Suites
Santorini
Authenticity & Character
Location
Location overlooking the Caldera!
Staff
Woman at front desk was very helpful.
Cleanliness & Comfort
Size of the Villa and the private pool.
Activity Reviews
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Very knowledgeable guide and since it was so warn out she paced the climb so it wasn’t quite so tiring. Of course the Acropolis museum was wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Delphi Day Trip from Athens
Delphi Day Trip from Athens
Athens

The Delphi experience was not something we expected. Such an interesting place.

Quality of Experience
Guides, Drivers and Staff
There was a mixup about where the guide at the museum was supposed to meet us. Just a short 15 minute delay.
Transport
Our son became sick on the drive back and our driver was very kind to stop every so often.
Hike & Cook in Naxos Villages
Hike & Cook in Naxos Villages
Naxos

We drove to the hiking area. The path was pretty rocky and my husband fell 2 times. The statues we saw still partially buried were very neat though. Just be prepared for the steep slippery trail.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sailing Tour around Naxos
Sailing Tour around Naxos
Naxos

We sailed in a catamaran around Naxos. Our teen age boys just loved it. It was the highlight of their trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Catamaran Caldera Cruise
Morning Catamaran Caldera Cruise
Santorini

This actually turned out to be a single haul vessel. But because of that we were able to get into some more shallow areas.

Quality of Experience
Food
It would have been nice to have something to nibble on earlier in the trip.
Guides, Drivers and Staff
Transport
Santorini Highlights & Akrotiri
Santorini Highlights & Akrotiri
Santorini

Could not take this tour because 3 people on our trip were I’ll.

Local specialist: Chris Leontopoulos

From beginning to end, KimKim did an amazing job
Greece | Jun 17 - Jun 24, 2022

Cathy
Cathy I.
San Jose, CA | Reviewed on Jun 25, 2022
From beginning to end, KimKim did an amazing job. Tasos was knowledgeable, helpful, patient (with my many questions), and spot on with his suggestions. He truly listened to our wants and provided much information. As soon as we were picked up from Athens, our journey began…and on time. Our drivers were always on time, and we had many. They were friendly on every island. Especially Manos in Santorini. The boutique hotels were great. NLH was comfortable and in a hip area. Antoni... Read more

From beginning to end, KimKim did an amazing job. Tasos was knowledgeable, helpful, patient (with my many questions), and spot on with his suggestions. He truly listened to our wants and provided much information.

As soon as we were picked up from Athens, our journey began…and on time. Our drivers were always on time, and we had many. They were friendly on every island. Especially Manos in Santorini.

The boutique hotels were great. NLH was comfortable and in a hip area. Antoni from Bay Bees, In Mykonos, was a fantastic host and extremely welcoming and helpful. The location was walking distance to the best beach. Kastro Suites had amazing views and welcoming staff. All hotels were clean with great views.

Our Athens Food Tour with Pavlina was spectacular. We tried many different foods and walked the many unique neighborhoods.

Tatiana and Thomas were the best Captains for the South Beach Cruise. Again, super friendly. They brought us to a few beautiful beaches. We swam as they cooked up a yummy Greek lunch.

We also had a highlight and wine tour in Santorini with Vasiliy. He was spectacular. It was like walking with a history guide, as he had so much knowledge and was so courteous and nice.

While we relaxed and played, the KimKim Greece 12 Travel Team worked behind the scenes. Answered our questions, sent our tickets to us and the hotel for printing. I never had to ask for anything, everything just appeared in my in box. One of our travelers was a day delayed due to a canceled flight and the KimKim team worked to get her transportation to pick her up and bring her to us!

I put all our trust in the KimKim team to create a memorable vacation and they did not let us down. They are truly the best and I will use their services again.

Cathy

Hotel Reviews
Bay Bees Suites and Homes
Mykonos

Antoni was the best host! So accommodating, friendly and helpful. The location was amazing! Walking distance to the best beach and many restaurants. The views were spectacular and our rooms were clean and comfortable! Great to have a kitchen! The air conditioner was strong and much needed!

Authenticity & Character
The hotel is built into the rock. It was amazing
Location
Views and distance to beaches
Staff
Antony was spectacular
Cleanliness & Comfort
Kastro Suites Santorini
Santorini

The staff is friendly and the location is central to everything in Fira. You can walk to the shops and the views are breath taking.

Authenticity & Character
Location
Views and shops
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens

Hotel staff was pleasant and helpful. Our room was clean and well setup for a family of 5. And the location was central to all we wanted to see

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tasos Mylonas
Tasos
Tasos Mylonas
Local specialist in Syros, Cyclades islands, Greece | Replied on Jul 03, 2022

Hello Cathy,

Thank you so much for your kind words and for the detailed review. I will make sure to pass on your stellar feedback to all guides and drivers, I know they will appreciate it!

I am very happy that your vacation was memorable and I look forward to hearing from you when it's time for Italy.

All the best,
Tasos

A most magical adventure!
Peru | Jun 6 - Jun 20, 2022

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Jen L.
Redwood City, CA | Reviewed on Jun 25, 2022
I'm deeply grateful to Anne for arranging our beautiful trip including a couple of extra-special homestay experiences while we traveled a fairly typical route through gorgeous Peru. We had wonderful local guides including Gaby who shared her passion and knowledge in the Sacred Valley. Eddy, in Machu Picchu was very accommodating to my bad knee, and patient as we navigated the terrain there. Richard, who was our guide on and around Lake Titicaca was also very thorough and passionate as a... Read more

I'm deeply grateful to Anne for arranging our beautiful trip including a couple of extra-special homestay experiences while we traveled a fairly typical route through gorgeous Peru.

We had wonderful local guides including Gaby who shared her passion and knowledge in the Sacred Valley. Eddy, in Machu Picchu was very accommodating to my bad knee, and patient as we navigated the terrain there. Richard, who was our guide on and around Lake Titicaca was also very thorough and passionate as a guide. Our drivers were all amazing--I always felt safe! One thing that stood out on this trip compared to others I've taken is that our guide was allowed and interested in participating in our adventures. I really appreciated and enjoyed that they broke bread with us, as I wanted to know our guides as much as the places they were teaching us about.

I would happily work with Peruvian Soul in the future! Thank you, Anne for showing up at midnight when we arrived in Lima to welcome us and make sure we made it to our hotel!

As a super-planner, I wish that especially toward the end there was daily communication about how plans were coming along. I was nervous at times as our trip was coming near and I wasn't sure if hotels or train were confirmed, for example. A bit of reassurance would have been helpful. That said, it all worked out, so I know I can trust Peruvian Soul going forward. :o)

There were some problems with the Kimkim platform sending me alerts that I had a new message which hampered communications with Anne, so I tended to rely on Whatsapp. I hope Kimkim can work through this bug/experience issue.

If I had one wish, I would wish that I had some guidance on shopping. I didn't ask for any upfront, so I don't know what information might have been offered, and as such it's not a ding on Peruvian Soul by any stretch. I learned the hard way that there are a lot of touts selling "original" art, that is not original. I also should have saved every bit of money to spend on Taquile island where there are gorgeous, authentic textiles at fixed prices. I see an opportunity for a shopping guide to be added to the other helpful guides provided for the trip.

Thank you for facilitating such a memorable trip! <3 <3

Hotel Reviews
Inkaterra Hacienda Concepcion
Puerto Maldonado

Beautiful. Considering the remote location, the experience was wonderful. We spent 3 nights and the food selection quickly became repetitive. The lack of electricity during certain hours wasn't a problem until the last day when it was pouring rain and as mostly had to sit in the dark. Our guide was stellar! And we had a small group of folks from around the globe who we bonded with and are connected with as friends. :o)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima

Serves it's purpose as an easy place to stay after a late-night flight arrival with an early morning departure. Staff was very friendly, especially considering how much turnover there is in folks staying there.

Staff
Cleanliness & Comfort
Andenia Sacred Valley
Calca, Valle Sagrado

Lovely, small hotel in the Sacred Valley. Gorgeous gardens! Rooms were clean and very comfy. Every morning the doves came to the tree outside our window presumably out of curiosity. So sweet. The staff was super friendly and accommodating. Dinner menu was limited, and understandably so, but some variety from night to night would be appreciated given there aren't other restaurants within walking distance. One caveat is to bring earplugs in case there's a concert across the street, which there was when we were there. With earplugs not a problem at all, but if I didn't have some, I would have had a hard time sleeping.

Authenticity & Character
Staff
Cleanliness & Comfort
Inkaterra Machu Picchu Pueblo Hotel
Machu Picchu

Swankity Swank! The nicest of the Inkaterra properties we stayed at. Worth a splurge if staying in Aguas Calientes FOR SURE. Built on a former tea(?) plantation, the location is gorgeous. We saw so many different types of orchids and birds. Take advantage of the free walking tours (tip your guide!). Dinner menu was extensive and delish.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Cusco Boutique Hotel
Cusco

Really lovely hotel super close to the main square. They have an amazing art collection. The rooms are gorgeously over the top with heated marble bathroom floors. We stayed in two rooms and neither have direct sunlight, but rather face into a corridor, but not the end of the world since we were generally waking up before dawn anyway. The restaurant is DELICIOUS! I don't understand why more people didn't dine in for dinner. Even when we were the only customers, the food was amazing and very reasonably priced. Honestly, better food than we had at the Inka Grill for example. Staff was wonderful. I'd stay here again in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Puno
Puno

Not sure how this place is rated a four-star hotel. I'd rate it a 2-star. The hotel is super well located for Lake Titicaca with a private pier making it excellent for embarking on a lake tour; but not close to anything else. Also, alpacas and wild guinea pigs grazing outdoors was pretty cool. Staff was super responsive, but also felt a little desperate for tips. The hotel rooms are meh. Concrete walls with outlets poorly situated for practical use. Tub didn't drain. Wall heater fired heat at one bed and not the other. The dining room completely lacked ambiance and smelled weird. Food was awful all around from breakfast to dinner. Had to pay for drinking water. Wouldn't stay here again unless I had no other options. Thankfully, it was only a 10 soles taxi ride into Puno proper for a yummy dinner, and staff was kind to call the cab for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Jul 07, 2022

Hi Jen,

Thanks a lot for this thoughtful and detailed review. I have shared it with my partners and suppliers. and we have made sure to take into consideration future travelers!

I was very pleased to meet you personally. If you decide to come back, please let us know!

Best,
Anne

All in all good experience.
Portugal | Jun 12 - Jun 17, 2022

R
Rebecca B.
League City, TX | Reviewed on Jun 24, 2022
All in all it was a good experience. The trip was all booked for me and all i needed to do was show up.
I liked the insider tips provided.
Read more

All in all it was a good experience. The trip was all booked for me and all i needed to do was show up.
I liked the insider tips provided.

Activity Reviews
The Craft Beer Side of Porto: Tastes & Surprises
The Craft Beer Side of Porto: Tastes & Surprises
Porto

Very good tour guide. Knowledgeable and passionate. Good tour

Quality of Experience
Service
Food
The places we went to
Guides, Drivers and Staff
Transport
Walking tour
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

Too many people on the tour

Quality of Experience
Guides, Drivers and Staff
Transport
The Ebike was not properly maintained. Seat too high for female rider
Explore Lisbon by Electric Tuk-Tuk
Explore Lisbon by Electric Tuk-Tuk
Portugal

Nice was to see Lisbon

Quality of Experience
Guides, Drivers and Staff
The lady driver was lovely however her English wasn’t good so I couldn’t understand her well
Transport
Sunset Sail on a Traditional Wooden Boat
Sunset Sail on a Traditional Wooden Boat
Lisbon

Couldn’t go on this trip due to rain and winds

Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

My personal guide Susana was fantastic.

Quality of Experience
Food
The guide cooked a Keto meal for me which was delicious
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jun 28, 2022

Hi Rebecca, thank you for taking the time to write the review. I am very happy to hear you enjoyed your time in Lisbon and I hope for better weather when you decide to visit Portugal again in the future. It was a pleasure to organize these activities for you and feel free to contact us for future adventures :)

My husband and I had an amazing trip to Greec...
Greece | Jun 11 - Jun 18, 2022

M
Molly S.
Greensboro, NC | Reviewed on Jun 24, 2022
My husband and I had an amazing trip to Greece. This was our honeymoon and we could not have been to a more beautiful destination to celebrate. We had a tour of the acropolis with our awesome guide, Alex who did a great job explaining the history of Athens to us. We did a food and wine tour in Santorini where our guide, Ana helped us cook traditional greek cuisine and explained the history of wine making on the Island. For a trip so far from home we only had a few hiccups. Our seats for both... Read more

My husband and I had an amazing trip to Greece. This was our honeymoon and we could not have been to a more beautiful destination to celebrate. We had a tour of the acropolis with our awesome guide, Alex who did a great job explaining the history of Athens to us. We did a food and wine tour in Santorini where our guide, Ana helped us cook traditional greek cuisine and explained the history of wine making on the Island. For a trip so far from home we only had a few hiccups. Our seats for both trips on the Ferry to and from Santorini were not next to each other, since we were on our honeymoon we were hoping to be together on such a long trip (6 hours), we also were late to one of our pickups for a tour, the time listed on our itinerary was 15 minutes later than the actual pick up time. This is not to take away from the other seamless transitions and pickups, which if we had planned this on our own would have been much more chaotic! Overall, we had a 10/10 experience and would go back and use Kimkim in a heart beat! Will definitely be using for future trips abroad!

Local specialist: Tasos Mylonas
Tasos
Tasos Mylonas
Local specialist in Syros, Cyclades islands, Greece | Replied on Jul 03, 2022

Hi Matt and Molly,

I am very happy to hear your honeymoon was a 10/10 experience!

I wish you all the best for the new chapter of your life together and I look forward to helping you plan your next visit .

Best
Tasos

Go For It!
Spain | May 28 - Jun 3, 2022

Laura
Laura W.
Jackson, MS | Reviewed on Jun 24, 2022
My mother wanted to see the Rolling Stones in Madrid. I stumbled upon kimkim online trying to figure out how many days to spend in Madrid if we decided to go. I was feeling overwhelmed with work and other commitments and did feel like I had time to plan a trip. I looked at the reviews and thought this sounds a little too good to be true. Then I looked at reviews of kimkim overall. I thought I'll fill out this questionnaire and see. Much to my surprise I got an immediate response from... Read more

My mother wanted to see the Rolling Stones in Madrid. I stumbled upon kimkim online trying to figure out how many days to spend in Madrid if we decided to go. I was feeling overwhelmed with work and other commitments and did feel like I had time to plan a trip. I looked at the reviews and thought this sounds a little too good to be true. Then I looked at reviews of kimkim overall. I thought I'll fill out this questionnaire and see. Much to my surprise I got an immediate response from Marina.
I appreciated Marina setting up 2 calls prior to the trip to discuss the itinerary and make some slight adjustments. The calls also helped clarify a couple of potential mistakes we might have made with regards to pick up points, trains, etc.
Our driver, Ivan reached out to me before we left the U.S. with details on where he would be in the airport to pick us up. I thought that was very nice.
We arrived at Hotel Oscar and the staff was so friendly and helpful. The hotel room was much larger than we expected. It was clean. The breakfasts were wonderful. It seemed to be in a great location. It was perfect for us.
We did a Tapa's tour the first evening. We had a bit of trouble getting to the meeting location. However, it was our first time in Madrid and in hindsight we should have taken a taxi. We were late, but between Marina and our fabulous guide, Lindsey we caught right up with the group. We had such a fun group. It was the perfect introduction to Madrid. Not only did we enjoy great tapas and drinks we got to visit with other tourists. Lindsey was full of useful information about Madrid. I feel like she really went out of her way to show everyone a good time.
We had the good fortune of being in Madrid the night Real Madrid became the champions!!!
The following day we had a walking tour of Madrid with Geza. Geza was outstanding. He was exceptionally knowledgeable and such a wonderful person. He told us about Saint Isidro, the Patron Saint of Madrid. Since it was a Jubilee Year marking the 400th anniversary of the canonization of the patron saint of Madrid his remains were on display in the Collegiate Church.
He said the lines to see him would be long, but he checked on them anyway. Much to our surprise the line was not bad, and we decided to go into the Cathedral and see him. This was such a treat and the last day he was to be on display. Later we walked upon a breathtaking procession for St. Isidro. It was something special. Geza suggested a restaurant for us that was wonderful at the end of the tour. Later that afternoon we were lucky enough to see The Real Madrid show the winning cup at Plaza Mayor. Geza told us they would be there later in the day. We did not think we would make it back there, but when we got out of Mass we were in the heart of the celebrations. It was very exciting.
The next day was our day trip to Toledo. We fell in love with our guide, Manuel. He was a wealth of information. Having grown up in Toledo he added a personal touch. I am glad we toured the Royal Palace and went to the Prado later in the week because Manuel’s history made those come to life when we went there. We did the zip line which I highly recommend.
We went to an olive grove for an olive oil tasting. Honestly, I expected this to be a small store with them “selling us” superior olive oils. The olive grove excursion could not have been more different. This is a truly authentic experience. Laura is amazing and we certainly have a greater appreciation for good olive oil now.
I sound like a broken record when it comes to our guides, but they were truly incredible.
Unfortunately, we could not make our trip to Segovia. We let Marina know and she invited us to a rooftop bar for a drink for my mother’s birthday. It was a beautiful evening, and we appreciate Marina’s thoughtful gesture. Marina also assisted us in insuring we got the right Covid tests to return to the U.S.
I could continue, but I will never get this posted.
I have recommended kimkim to friends and family. I look forward to returning to Spain and hopefully Portugal using kimkim.

Hotel Review
7 Islas Hotel
Madrid

We stayed at Roommate Oscar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit of Toledo
Guided Visit of Toledo
Spain

We had a wonderful day. Lunch was delicious. The Cathedral is a must if you are anywhere close to Toledo. See my full review for more commentary.

Quality of Experience
Guides, Drivers and Staff
Manuel is the best!!!
Transport
Private Tapas Experience in Madrid
Private Tapas Experience in Madrid
Madrid

Fun night out and great start to trip. Enjoyed learning about the different tapas and how to order them.

Quality of Experience
Food
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Geza was a delight! He is extremely intelligent and fun.

Quality of Experience
Guides, Drivers and Staff
Visit a Family Owned Olive Grove & Tasting
Visit a Family Owned Olive Grove & Tasting
Spain

This is an authentic working olive grove. We found it very interesting. We have a whole new respect for quality olive oil.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 29, 2022

Hi Laura, a big big thanks to you for your kind words!!! I enjoyed reading your trip review and I am pleased to hear that you had a great trip and was such a pleasure to work with you ladies. I'm really happy you both enjoyed this special trip and hope you created lovely memories. I will pass your kind words to our team and I hope you return soon to discover other areas of Spain or Portugal :)
Warmest regards, Marina

From Paris to Provence through Alsace and Burgundy
France | May 16 - May 29, 2022

M
Megan B.
Houston, TX | Reviewed on Jun 24, 2022
We had an amazing trip to France and are so glad we used KimKim to help plan. Joel took into account everything that we wanted to try to do while we were in France and planned a truly incredible trip for us. While we lost a day due to flight delays on the front end of our trip, we were able to get a wonderful taste of Paris and Versailles. Our favorite tour while in Paris was the Murders and Mysteries of the Louvre tour with David. The next stop was the Alsace region and we can’t stop telling... Read more

We had an amazing trip to France and are so glad we used KimKim to help plan. Joel took into account everything that we wanted to try to do while we were in France and planned a truly incredible trip for us. While we lost a day due to flight delays on the front end of our trip, we were able to get a wonderful taste of Paris and Versailles. Our favorite tour while in Paris was the Murders and Mysteries of the Louvre tour with David. The next stop was the Alsace region and we can’t stop telling people about how much we enjoyed the area. With Ana and Erik of Alsace Safari, we toured the adorable towns in the region along the wine road, tried some wine at a couple wineries, visited a castle, and drove up into the Vosges mountain range. The Alsace region is a must see! Dijon and Beaune were our next stops and we enjoyed trying the wines in the region, seeing the vineyards, and taking in the beauty of the area. Our final stop was Aix en Provence where we took part in an amazing cooking class experience with Gilles of Provence Gourmet and have been sold on trying cooking classes whenever we travel from here on out. We also loved seeing the villages and countryside in the Luberon region near France. This trip was filled with so many positive memories and we will not hesitate to use KimKim in the future.

Hotel Reviews
Hôtel Le Saint-Grégoire
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
James Boutique Hôtel
Colmar

The breakfast was excellent. The room was modern and comfortable. The hotel was walking distance to quite a bit in Colmar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Philippe Le Bon
Dijon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cezanne
Aix-en-Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Paris

We got stuck in traffic on the way there, so our half day was rushed. We also expected the tour to be a small group but it was more like 30 people. I enjoyed our guide. Knowing what I know now, I’d rather have done a full day at Versailles so that we could take our time on the grounds and in the town.

Quality of Experience
Guides, Drivers and Staff
Transport
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris

This was such a fun tour. David was an excellent guide. It was definitely a fast walking tour to the various spots within the museum, but we got to see a lot and David provided us with a lot of interesting and cool information.

Quality of Experience
Guides, Drivers and Staff
Walking tour in the old town of Strasbourg
Walking tour in the old town of Strasbourg
France

I enjoyed our walking tour of Strasbourg and we really were able to make the tour our own since it was just us and our guide. I enjoyed learning the history of Strasbourg.

Quality of Experience
Guides, Drivers and Staff
Iconic Full day Tour in Alsace from Colmar
Iconic Full day Tour in Alsace from Colmar
Colmar

Loved, loved, loved this tour. The towns along the wine road were incredible. I’d never seen a stork until we traveled to the Alsace region and they were everywhere. The castle was incredible and the wine tasting was fabulous. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Munster Valley Full-Day Tour
Munster Valley Full-Day Tour
Colmar

Fun day in the Vosges mountain range. We got to see the villagers in the area herd the cows up the roads of the Vosges Mountains. We enjoyed tasting wine and having cheese from the region.

Quality of Experience
Guides, Drivers and Staff
Transport
Exceptional wines & a stroll through Beaune (Passion Day)
Exceptional wines & a stroll through Beaune (Passion Day)
France
Quality of Experience
Guides, Drivers and Staff
Transport
Picturesque Villages & Countryside in Burgundy
Picturesque Villages & Countryside in Burgundy
Dijon
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles
Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles
France

Such a fun experience and I highly recommend it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luberon Markets & Villages
Luberon Markets & Villages
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Jul 18, 2022

Hi Magen,
I realize I have not yet taken the time to thank you for your detailed and positive feedback on your trip in May with us. We've still been extremely busy for the last 3 months as many travelers continue to decide to visit France at the last minute. Not easy for us !
Your comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners. I'm sincerely glad that you enjoyed your trip with us ! Enjoy your summer !
Best
Joel

Trip was wonderful. Christos picked great hot...
Greece | Jun 12 - Jun 17, 2022

Lisa
Lisa D.
Oregon, OH | Reviewed on Jun 24, 2022
Trip was wonderful. Christos picked great hotels with perfect locations. Drivers waiting for us made things so easy! Bike trip in Athens was very fun and we got to see so much! Read more

Trip was wonderful. Christos picked great hotels with perfect locations. Drivers waiting for us made things so easy! Bike trip in Athens was very fun and we got to see so much!

Hotel Reviews
Sweet Home Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ippokampos Beachfront Hotel
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Avra Hotel
Rafina, Attica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Athens Sunset Electric Bike Tour
Athens Sunset Electric Bike Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Jun 24, 2022

Dear Lisa
Thank you very much for your review! We are very happy that you had a nice trip.
Greetings from Greece
Christos

Amazing Trip
Ecuador | Jun 9 - Jun 17, 2022

E
Eric S.
San Jose, CA | Reviewed on Jun 24, 2022

I loved our trip to Quito! Our guide, Dario, and our driver, Ivan, were excellent and took good care of us. Jacqueline went above and beyond to help us have a safe and memorable trip.

Local specialist:
Jackeline
Jackeline V.
Ecuador | Replied on Jun 24, 2022

Dear Eric,
Thank you for your feedback on our services, guide, and transportation. I hope you return to Ecuador and have an even better time.
Have a wonderful time on your future tours.
Best wishes from Quito.
Jacky!

Jessica is a wonderful specialist with whom t...
Italy | Jun 14 - Jun 23, 2022

Gretchen
Gretchen C.
North Lauderdale, FL | Reviewed on Jun 24, 2022
Jessica is a wonderful specialist with whom to work. She was flexible, adaptable, knowledgeable, and planned a great trip. We had a whirlwind time in Italy--visiting 5 cities in 8 days--so a lot of the exhausting parts were based on our own desired itinerary, not something Jessica suggested. We lost a half-day in Venezia due to a late train out of Verona, so please be mindful of tight connections (we had a 22-minute window, but the train was 15 minutes late, meaning 7 minutes to de-train and... Read more

Jessica is a wonderful specialist with whom to work. She was flexible, adaptable, knowledgeable, and planned a great trip. We had a whirlwind time in Italy--visiting 5 cities in 8 days--so a lot of the exhausting parts were based on our own desired itinerary, not something Jessica suggested. We lost a half-day in Venezia due to a late train out of Verona, so please be mindful of tight connections (we had a 22-minute window, but the train was 15 minutes late, meaning 7 minutes to de-train and run through throngs of people, literally to the furthest possible platform away...train pulling away as we arrived). Cost an extra $250 to rebook a later train. Had a less than ideal tour guide for the Colosseum and Forum in Roma (hard to hear, very difficult to follow), but that is the fault of the tour company, not KimKim or Jessica. On our food tour of Napoli, we were asked to purchase food and drinks, which we did not even want. When doing KimKim tours previously in Greece and Croatia, the guides covered all expenses, including tips, so we hadn't planned for that in Napoli. The guide was good, and we had been delayed to meet her, so we didn't complain about paying for the food.

Best parts of Italia adventure were: (1) in Napoli, the Hop On Hop Off Bus is a great resource; the panoramic line is beautiful and takes you to a lot right next to the Nuevo Castle. Highly recommend taking a tour of the castle. We ate at Antonio y Antonio in Napoli and hadca fantastic experience. (2) Roma--the private tour of the Vatican was incredible, but be absolutely certain you report to the Museum area! We were responsible for finding transportation to the tour that started at 830AM that morning. We couldn't get a cab for almost 25 minutes and then were dropped off a full mile from where we were supposed to be...we were a full hour late to the tour, and thought we'd missed the opportunity, but fortunately, another guide was available. Our 87 year-old father is very mobility challenged, but the Vatican gave him a wheelchair and wonderful treatment, so he could experience his lifelong dream. Also, highly recommend a golfcart tour of Rome! We left at sunset, and saw the majestic city with a fantastic guide in the cool evening air, with the lights illuminating the hostoric sights. (3) Elba's Hotel Fabricia. Take a boat tour with Claudio and relax inside a secluded, lushly tropical, historic resort. Paradise once you arrive. But, please note that ferries are not ADA accessible and all luggage must be carried by passengers up and down multiple flights of stairs. This part of the trip was harrowing for the mobility-challenged member of our party and I ended up very injured by a terrible fall, trying to manage both the bags and my father-in-law. (4) Verona. Everything about Verona is magical. We managed our own tours while there and recommend the cathedral package which allows you access to several stunning historic buildings, including the Duomo. Dining at Osterio il Bertoldo with Italian family was the highlight of our stay. Also, the room at Hotel Mastino wss a superb choice for anyone traveling with a child(ren); they get their own room and TV in the suite. (5) Venezia- We were again responsible for making our own way to the Hotel Carnival Palace, which quite a way from the train station. A porter transited over bridges and cobblestone streets with our bags ($30), but for the mobility-challenged, water movement is easiest. We used water taxis and a gondola (both very costly ($70-180), but necessary) to do most sightseeing and to get to the airport.

All-in-all, a trip of a lifetime. Although sometimes harrowing, over-budget, exhausting, and while still sporting some serious bruises from my fall on the ferry, I would do it all again in a minute.

Hotel Reviews
Hotel Piazza Bellini & Apartments
Naples

Absolutely perfect for families. Our teen son had a loft with his own bathroom, table, fridge and AC. Our room had a large bed, bathroom and balcony. Breakfast was excellent. Location is not great. Would rather have been near the water, but overall lovely experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Windrose
Rome

Very average. Located right near the train station, the room was very small, bathroom was inadequate for three people's belongings, and AC leaked excessively. Breakfast was okay. Best part was the staff.

Tips for future travelers

If you are a couple or solo traveler, this might better suit your needs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fabricia
Portoferraio

If you don't have a car, plan to be here 24/7.

Tips for future travelers

You will have to eat all meals at the hotel. Budget accordingly. They have an exceptional laundry service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mastino
Verona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carnival Palace
Venice
Tips for future travelers

Not great for mobility-challenged unless water transport is booked

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
City Sightseeing in Naples - Hop-On, Hop-Off Bus
City Sightseeing in Naples - Hop-On, Hop-Off Bus
Naples
Quality of Experience
Guides, Drivers and Staff
Transport
Private Naples Walking Tour with Food Tastings
Private Naples Walking Tour with Food Tastings
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Mini Private Rome Tour in Golf Cart
Mini Private Rome Tour in Golf Cart
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour - Visit itinerary without barriers
Vatican & Sistine Chapel Tour - Visit itinerary without barriers
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Rome in a Day Tour with Vatican, Colosseum & Historic Center
Rome in a Day Tour with Vatican, Colosseum & Historic Center
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private excursion by boat
Private excursion by boat
Elba island
Quality of Experience
Guides, Drivers and Staff
Claudio was superb
Transport
Everything
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 24, 2022

Dear Gretchen & Family, thank you very much! It was a great pleasure to design your family trip throughout Italy :) Thank you for your feedback and, again, for choosing our company and for helping us to accomplish our goal to create truly wonderful experiences for all.

All best wishes to you and yours
Jessica

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.