Kimkim Trip Reviews

4.8
Based on 17,307 ratings
Read 17,307 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Good trip but a few problems.
Australia | Jul 29 - Aug 7, 2025

D
david W.
Tallahassee, FL | Reviewed on Aug 08, 2025

our trip to Australia went very well, with a couple of administrative problems. The pickup locations were sometimes wrong or contradictory. I opted out of Kata Juta but my sister marian was removed instead. our booking for the wine wildlife waterfall tour in sydney was made in gregs name, not us. But overall the excursions, tours, boat trips were very good. Hotels were fine. Car pickups all good.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Aug 14, 2025

Thank you for sharing your feedback, David! I’m so glad to hear you and Marian enjoyed your excursions, tours, and boat trips, and that your hotels and car pickups went smoothly. I’m sorry to hear about the administrative hiccups with pickup locations, the Kata Juta swap, and the Sydney tour booking name. After you let us know of these issues during your trip, we immediately worked with our partners to remedy them for future travelers. Your input helps us improve, and I’m happy that overall you had a great experience exploring Australia. 🇦🇺

Summer trip to Norway
Norway | Jul 26 - Aug 2, 2025

P
Paul D.
Ashburn, VA | Reviewed on Aug 08, 2025

Had a wonderful time in Tromsø and Svolvær. A big thank you to Anders, Finne, and Riccardo for all of their support throughout the planning process and during the trip!

Local specialist: Anders Westlund
Anders
Anders Westlund
Local specialist in Kristiansand | Replied on Aug 11, 2025

Hi Paul,

Thank you so much for your kind words! 😊 I’m glad to hear you had such a wonderful time in Tromsø and Svolvær. It was a pleasure working with you, and I’ll be sure to pass your thanks along to Finne and Riccardo as well.

Wishing you many more great adventures ahead — and hopefully we’ll see you back in Norway one day!

Best regards,
Anders

KimKim Does Greece
Greece | Jul 29 - Aug 7, 2025

Eric
Eric K.
Newark, NJ | Reviewed on Aug 08, 2025
The KimKim team built an itinerary that matched exactly what my family and I were looking for! The excursion experiences were perfect and their guides/ providers were nothing short of amazing.
They were communicative, listened to our needs, and worked with us when we needed to make alterations real-time. Excellent experience all around.
Read more

The KimKim team built an itinerary that matched exactly what my family and I were looking for! The excursion experiences were perfect and their guides/ providers were nothing short of amazing.
They were communicative, listened to our needs, and worked with us when we needed to make alterations real-time. Excellent experience all around.

Hotel Review
NLH Fix Hotel - Neighborhood Lifestyle Hotels
Athens

Spacious quarters, located a short walk from the Plaka, the Acropolis, and Arch of Hadrian.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Delos & Mykonos Day Trip by Ferry
Delos & Mykonos Day Trip by Ferry
Greece

The immersion of this experience on Delos was peak Ancient Greece and our guide Kristos brought it to life!

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis Sunset Discovery Walk
Acropolis Sunset Discovery Walk
Athens

Two-hour tour was perfect amount of walking up the slopes of the Acropolis. Our guide Calliope was wonderful.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Aug 14, 2025

Yay, Eric!! I'm so happy you loved your trip! Thank you so much for taking the time to write a review! It was such a joy planning your trip and I know Lea really enjoyed working with you and your family, as well! I hope we can help you all with future family trips! ✨

A Magical Trip to Naxos, Greece!
Greece | Jul 29 - Aug 7, 2025

Elura
Elura K.
Newark, NJ | Reviewed on Aug 08, 2025
Siena and the entire Kimkim team were fabulous!! They answered all our questions so quickly, even when we were already overseas. Thanks to their great planning, our family’s first trip to Greece was just perfect from start to finish. The activities they suggested were awesome, and the information they gave us about our location was super helpful. We would absolutely use Kimkim again!! Read more

Siena and the entire Kimkim team were fabulous!! They answered all our questions so quickly, even when we were already overseas. Thanks to their great planning, our family’s first trip to Greece was just perfect from start to finish. The activities they suggested were awesome, and the information they gave us about our location was super helpful. We would absolutely use Kimkim again!!

Hotel Review
NLH Fix Hotel - Neighborhood Lifestyle Hotels
Athens

This hotel was very basic, but our room was HUGE, which was very helpful for our family of 4. Excellent location, right near the Acropolis and Acropolis Museum. Walkable to tons of restaurants and cafes. One thing to note: the hotel has no lobby and has only a very tiny elevator. As there is no common space, overseas travelers will need to find someplace to rest while waiting for an afternoon check in.

Authenticity & Character
Hotel didn’t have much character. Very basic.
Location
Walkable to everything!
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Experience at Village Farm
Traditional Cooking Experience at Village Farm
Naxos

A thousand stars for Katerina and Maria!! This was such an incredibly special experience for our family. We made a DELICIOUS Greek meal, swapped stories, and feasted with these wonderful women. It was a way to truly connect with some local people and we loved every second of it. We will treasure the memories and recipes for a lifetime!

Quality of Experience
Katerina was wonderful at teaching and the food was so delish!
Food
Omg everything
Guides, Drivers and Staff
Transport
Delos & Mykonos Day Trip by Ferry
Delos & Mykonos Day Trip by Ferry
Greece

Delos was incredibly interesting— it’s an active archeological site. However, I wouldn’t recommend this for small children or for anyone who can’t be in the sun for several hours. It was super enjoyable but exhausting and very hot. Our guide Christos knew SO much and so loved listening to his explanations and especially loved sitting at the Greek theater! Mykonos felt short— just enough time to grab lunch and do some shopping. Perfect for someone who wants to just get a sampling of the island but not enough to really experience it.

Quality of Experience
Guides, Drivers and Staff
Chris is amazing and we liked the Gerry!
Transport
Private Villages & Countryside Foodie Day Trip with Lunch
Private Villages & Countryside Foodie Day Trip with Lunch
Naxos

Loved our private walk through this adorable village! It was beyond quaint and we were the only people walking around. Our guide Christos was super knowledgeable and interesting and we loved spending the day with him! The olive oil press was so cool and everything was delicious! Would highly recommend!

Quality of Experience
Walking through the villages was so enjoyable, especially with our guide’s commentary!
Food
Omg! That galactaboureko!!!
Guides, Drivers and Staff
Christos was FABULOUS!
Transport
Extremely comfortable and efficient! Friendly driver!
Acropolis Sunset Discovery Walk
Acropolis Sunset Discovery Walk
Athens

We LOVED this tour! Kaliope was a fabulous guide and gave us so much interesting information about the temples, the theaters, the history, and the myths. This is exactly the right way to experience the ancient ruins!

Quality of Experience
Guides, Drivers and Staff
Kaliope was AMAZING!
Self-Guided Neighborhoods Walk
Self-Guided Neighborhoods Walk
Athens
Quality of Experience
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Aug 14, 2025

Elura, thank you so much for your kind words and detailed feedback! I’m thrilled your family’s first trip to Greece was such a success and that the activities, guides, and local tips helped make it memorable from start to finish. I loved hearing about your highlights, from exploring Naxos’ villages with Christos to cooking with Katerina and Maria, and I appreciate your honest notes about the hotel in Athens and Delos/Mykonos Day trip. It was such a pleasure to help plan this special trip, and I’d be delighted to work with you again whenever your next adventure calls! 💙

Ungorgettable Trip to Iceland
Iceland | Jul 14 - Jul 21, 2025

Tara
Tara Z.
Denver, CO | Reviewed on Aug 08, 2025

Gummi helped plan us the most incredible trip to Iceland! Somehow, each day things got a bit more extraordinary! Each accommodation, each restaurant, each tour...was perfectly curated for what we told Gummi was important to us. I keep telling friends who ask that our itinerary was quite literally perfect. Wouldn't have changed a single thing. We are so grateful to KimKim and to Gummi for helping us make those memories.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 09, 2025

Thank you for the super kind words Tara. It really made my morning reading this and knowing that you had such a great time in Iceland!
I do hope we see you back here again :)

Amazing trip to Argentina to see the Falls and the Whales
Argentina | Jul 28 - Aug 4, 2025

Joyce
Joyce C.
San Mateo, CA | Reviewed on Aug 08, 2025
I had an amazing trip to Argentina. The guides were wonderful: Sandra, Carlos, Timothea, Marciano, Lucas - were all just fantastic. The hotels were in great locations with all of the rooms above par with great service. Everything was what I expected it to be. I loved the tours of the Falls both from the Brazil and Argentina side. The bird park was fantastic. The Peninsula Valdes is just so special. Loved the whale watching boat tour and watching the whales from the beach. I came... Read more

I had an amazing trip to Argentina. The guides were wonderful: Sandra, Carlos, Timothea, Marciano, Lucas - were all just fantastic. The hotels were in great locations with all of the rooms above par with great service.

Everything was what I expected it to be. I loved the tours of the Falls both from the Brazil and Argentina side. The bird park was fantastic. The Peninsula Valdes is just so special. Loved the whale watching boat tour and watching the whales from the beach. I came home with thousands of pictures.

Hotel Reviews
Dazzler by Wyndham Puerto Madryn
Puerto Madryn

Fantastic location and great restaurant. The room was clean and comfortable.

Authenticity & Character
Location
Right across the street to the beach.
Staff
Cleanliness & Comfort
Rayentray ‍Puerto Pirámides
Puerto Piramides

I only spent one night here and did not have a lot of time to explore, but loved that it was on the water front nestled in the cute little town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Reserva Virgin Lodge de Selva by DON
Puerto Iguazú

Very large comfortable room in the heart of the jungle.

Authenticity & Character
Location
Loved being in the jungle
Staff
Cleanliness & Comfort
Mine Hotel Boutique
Buenos Aires

This is a special hotel in a great neighborhood. The room was great and the staff was wonderful. I enjoyed the hotel breakfast.

Authenticity & Character
Location
Close to great restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Kayak with sea lions
Kayak with sea lions
Puerto Madryn

This was a very special activity that took me very close to the sea lions. I was a fantastic tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovering Doradillo beach with walking tour
Discovering Doradillo beach with walking tour
Puerto Madryn

Loved being able to see the whales from the beach!

Quality of Experience
Guides, Drivers and Staff
Transport
Península Valdés & Whales watching tour
Península Valdés & Whales watching tour
Puerto Madryn

Can't say enough great things about this tour. The Peninsula is so surprising with its diversity of wild life. My guide made sure I saw what the Peninsula had to offer.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina

The Falls are so unbelievable. Argentina has done a good job of making them accessible for up close viewing. My guide was attentive and informative. He made the experience one to remember.

Quality of Experience
Guides, Drivers and Staff
Transport
Bird's Park
Bird's Park
Argentina

Loved the bird park. I was up close and personal with many of the birds, birds I most likely would never see in the wild,

Quality of Experience
Guides, Drivers and Staff
Transport
Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina

The visit to the Brazil side of the falls was not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires

Sandra was very informative about the City and took me to places that interested me most.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Aug 10, 2025
Hola Joyce! I'm so happy to read your message! It truly means a lot to know that you enjoyed your trip to Argentina and that everything met or even exceeded your expectations.
The guides you mentioned will be thrilled to hear how much you appreciated their work, and I'm glad to hear the hotels and services were up to par as well. The Falls, the bird park, Peninsula Valdés... such incredible places! Coming back with thousands of photos is definitely a sign of an unforgettable trip.
Thank you...
Read more

Hola Joyce!

I'm so happy to read your message! It truly means a lot to know that you enjoyed your trip to Argentina and that everything met or even exceeded your expectations.
The guides you mentioned will be thrilled to hear how much you appreciated their work, and I'm glad to hear the hotels and services were up to par as well. The Falls, the bird park, Peninsula Valdés... such incredible places! Coming back with thousands of photos is definitely a sign of an unforgettable trip.
Thank you so much for taking the time to share your experience.
On behalf of the entire Mater Sustentable family, it was a real pleasure to be part of your journey and we’ll be here whenever you feel like exploring again!

Our week in Norway was nothing short of magic...
Norway | Jul 27 - Aug 4, 2025

Kaitlin
Kaitlin F.
Atlanta, GA | Reviewed on Aug 08, 2025

Our week in Norway was nothing short of magical! Working with Mar, Fenne and the KimKim team made our planning and reservations stress free. We loved the itinerary they suggested for us and they worked so well to tweak it to our specific family needs and to fit in the places we wanted to see. Every stop on our trip was a highlight. Bergen with its historic sites and fantastic food, Balestrand was it quiet peaceful atmosphere, Flåm with its breathtaking views and incredible outdoor activities and then Oslo with its city vibe and atmosphere. We had a wonderful time!

Local specialist: Mar Quiñones

Incredible Two Weeks in Greece
Greece | Jul 9 - Jul 23, 2025

Nicole
Nicole T.
Denver, CO | Reviewed on Aug 08, 2025
Erica and the whole kimkim team did a fantastic job of planning our trip to Greece. We had several stops on the itinerary, with drivers, tours, and multiple hotels. We did not have a single hiccup. Having all of the info in the kimkim app was invaluable. We always knew exactly where we needed to be, and who to contact. Every driver made us feel like great friends by the end of the rides. The hotels were lovely, with helpful staff, delicious breakfasts, and suggestions for things to do. ... Read more

Erica and the whole kimkim team did a fantastic job of planning our trip to Greece. We had several stops on the itinerary, with drivers, tours, and multiple hotels. We did not have a single hiccup. Having all of the info in the kimkim app was invaluable. We always knew exactly where we needed to be, and who to contact. Every driver made us feel like great friends by the end of the rides. The hotels were lovely, with helpful staff, delicious breakfasts, and suggestions for things to do. Everyone let us practice our Greek with them, which we appreciated. The whole trip felt like one long highlight, but two really stand out: the Majo Hotel in Naxos is incredible. Ioanna and her son have created a slice of heaven, with their beautiful rooms, private pools, and homemade breakfasts. It's a place I would return to again and again. Our other highlight was Solon and Maria from Hello Thessaloniki tours. Their hospitality and knowledge of the city perfectly kicked off our trip. We could have spent all day with them learning and laughing. Overall, it was an amazing vacation. Thank you so much to Erica, Lea and Summer for taking care of us so we could relax and enjoy our trip!

Hotel Reviews
Azure Villa Santorini
Santorini

I was not satisfied with the Azure Villa Santorini. While it was spacious, it had issues like cockroaches in the kitchen, mildew and mold in the bathrooms, and a water leak. For the cost, it was not a pleasant stay. It also didn't serve breakfast, which was something we missed.

Athenian Riviera
Vouliagmeni

The Athenian Riviera was a wonderful stay. Although we only had one night there, it was a beautiful place with friendly staff and a nice restaurant area.

Athens Manor Houses
Athens

Athens Manor Houses were great. The accommodations were lovely, making our stay in Athens very enjoyable.

Vanoro Hotel
Thessaloniki

We were super happy with the Vanoro Hotel. The stay was comfortable and met all our expectations.

Majo Suites Hotel Naxos
Naxos

The Majo Suites Hotel in Naxos was definitely our favorite during the trip. The experience there was just perfect, and we loved everything about it.

Activity Reviews
Sunset Caldera Catamaran Cruise
Sunset Caldera Catamaran Cruise
Santorini

The Sunset Caldera Catamaran Cruise was wonderful. We had a great crew and pilot. It definitely made the experience amazing.

Private Morning Old Town Walk with Museum, Castle & Portara
Private Morning Old Town Walk with Museum, Castle & Portara
Naxos

We did a tour in Naxos that we really liked. It was a great experience exploring the Old Town with the museum, castle, and Portara. Really enjoyable.

Private Classic Sightseeing Tour of Thessaloniki
Private Classic Sightseeing Tour of Thessaloniki
Thessaloniki

The Private Classic Sightseeing Tour of Thessaloniki with Hello, Thessaloniki and Maria was fantastic. We had the greatest time ever learning and touring with them, and could have easily spent more days doing so.

Local specialist: Erica Gerakos

Outstanding!
Portugal | Jul 29 - Aug 5, 2025

Aditya
Aditya N.
Sterling, VA | Reviewed on Aug 08, 2025
Overall, the booking experience was seamless as always. Tiago, our local specialist did an outstanding job organizing all the elements of the trip, which was no small feat considering we were a large group of 17 people across 4 families. During the booking process, Tiago was on top of all the timings, made sure we were aware of those so that we were able to finalize our key hotel locations. He was also flexible in changing our arrangements e.g. our family were supposed to leave a couple of... Read more

Overall, the booking experience was seamless as always. Tiago, our local specialist did an outstanding job organizing all the elements of the trip, which was no small feat considering we were a large group of 17 people across 4 families. During the booking process, Tiago was on top of all the timings, made sure we were aware of those so that we were able to finalize our key hotel locations. He was also flexible in changing our arrangements e.g. our family were supposed to leave a couple of days early, but then decided to stay longer, which he was quickly able to accommodate.

During the trip, Tiago was excellent in coordinating all our visits - across Tile Painting, to connecting us with a Surfing Lessons company, to the Fado music, to cooking classes etc. He was also a wealth of knowledge on Portuguese history, which we found extremely valuable and interesting. It kept the bus ride from Cascais to the Duoro valley, and then from there to Porto a lot of fun.

Out other local guide in Cascais - Gustav - was also great. He was funny, authentic, passionate and made our stay there a lot of fun. The highlight were the visits to Praia das Azenhas do Mar, and then the lunch at a local seafood place which was out of this world!

The hotel locations (The Albatroz in Cascais and Quinta del Vacaria) were outstanding! The Infante Sagres in Porto was also nice, but the hotel rooms had some issues (e.g. there was water leaking from an AC vent over our toliet), but nothing big to spoil the experience. The food tour in Porto was another highlight!

Overall, we had great time and Tiago played a huge role in enabling that for us. We would highly recommend folks to consider Kimkim and Tiago for your next Portugal trup.

Hotel Reviews
Infante Sagres
Porto
Authenticity & Character
Location
Right in the heart of Porto!
Staff
Cleanliness & Comfort
We had an AC vent that was dripping over our toilet seat.
The Albatroz Hotel
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Torel Quinta da Vacaria - Douro Valley
Peso da Régua, Vila Real District
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food Tour
Food Tour
Porto

Absolutely amazing and fun experience. Got to experience food from a true local lens, and were able to visit a couple of spots that we would have never found out about.

Quality of Experience
Guides, Drivers and Staff
Transport
Azulejo Tile Workshop
Azulejo Tile Workshop
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Tourism Tram Ride in Lisbon
Tourism Tram Ride in Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 08, 2025

Dear Adi,

Thank you so much for your words. They mean a lot, especially when taking into account the thorough review that you wrote! Thank you so very much!!

It was a great pleasure having you here and you were a great group - and I mean polite, interested, funny, easy going ! I need to thank you for that because that reflects your personality and made our task much easier.

Best Regards,

Tiago

HAD A BLAST
Thailand | Jul 23 - Aug 1, 2025

T
Titid C.
Newark, NJ | Reviewed on Aug 08, 2025

Me and my family had an amazing time. My favorite person during our trip was Mrs. Anita. She did an amazing job showing us around. It was like she was visiting Thailand as well but knew about Thailand already. Our stay was amazing. Overall it was the best experience ever.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Aug 18, 2025

Dear Titid,

Thank you so much for your kind words! I’m truly delighted to hear that you and your family had such an amazing time in Thailand. It makes me so happy to know that Mrs. Anita made your trip even more special — she will be thrilled to hear your lovely feedback.

It was a pleasure arranging this journey for you, and I hope Thailand will always hold a special place in your hearts. We look forward to welcoming you again for more memorable adventures.
Best
Bella

Thanks to Erica at KimKim, our trip to Greece...
Greece | Jun 15 - Jun 28, 2025

C
Chrisie C.
Ashburn, VA | Reviewed on Aug 07, 2025
Thanks to Erica at KimKim, our trip to Greece was absolutely AMAZING!! It would take me days to fully describe all the highlights of our 14 day trip, but here are just a few. I enjoyed the “Off the beaten path” excursions as they provided the opportunity to see and learn about Greek island history and culture. We did, unfortunately, miss a walking tour in Naxos b/c gps misguided us, but I believe we were compensated. The boating and wine tour excursions were very enjoyable. We found the local... Read more

Thanks to Erica at KimKim, our trip to Greece was absolutely AMAZING!! It would take me days to fully describe all the highlights of our 14 day trip, but here are just a few. I enjoyed the “Off the beaten path” excursions as they provided the opportunity to see and learn about Greek island history and culture. We did, unfortunately, miss a walking tour in Naxos b/c gps misguided us, but I believe we were compensated. The boating and wine tour excursions were very enjoyable. We found the local wines to be outstanding. Both excursions are a Must-Do! Our accommodations exceeded our expectations as did the service and friendly staff. Each hotel was ideally located and within walking distance to beautiful cities, towns and harbors. Everything about our trip was beyond anything we could have hoped for, and I would highly recommend Erica and KimKim to friends and family wishing to plan the trip of a lifetime! Special thanks to our favorite tour guides: Demetrius, Sandra, Elle, Adonis.

Local specialist: Erica Gerakos

We had a wonderful time on our trip to Norway...
Norway | Jul 22 - Aug 4, 2025

M
Marci D.
Ossining, NY | Reviewed on Aug 07, 2025
We had a wonderful time on our trip to Norway. The hotels were excellent (although in some cases a bit noisy) and the various transfers all worked out well. We particularly enjoyed the walking tour guide in Oslo (Marja), the train to Flam, the activities from Aurland, the fjord excursion from Alesund, and the Grieg concert in Bergen. However, there were a few things that, in retrospect, could have been changed: 1. We were under the impression that the Oslo dinner cruise would include... Read more

We had a wonderful time on our trip to Norway. The hotels were excellent (although in some cases a bit noisy) and the various transfers all worked out well. We particularly enjoyed the walking tour guide in Oslo (Marja), the train to Flam, the activities from Aurland, the fjord excursion from Alesund, and the Grieg concert in Bergen. However, there were a few things that, in retrospect, could have been changed:

1. We were under the impression that the Oslo dinner cruise would include views of the fjords, but it did not go very far away from the port, so we would not have taken that cruise.

2. The food and culture tour in Bergen did not offer enough of either category, so we would not have taken that tour.

3. Although we did enjoy the cable car ride, we wound up spending too much down time in Andalsnes, waiting for the bus to Dombas.

4. Had we known that almost all retail establishments and museums in Trondheim are closed on Sunday, we would have tried to alter our itinerary so that we would have spent an extra day in that city.

Local specialist: Mar Quiñones

Scotland 2025
Scotland | Jul 24 - Aug 6, 2025

Annette
Annette F.
New Zealand | Reviewed on Aug 07, 2025
Tania was so very efficient and made great recommendations for activities and accommodation. She always replied quickly to any questions we had . We would certainly recommend her for travel advice Read more

Tania was so very efficient and made great recommendations for activities and accommodation. She always replied quickly to any questions we had . We would certainly recommend her for travel advice

Hotel Reviews
The Lodge On Loch Lomond Hotel
Luss

Really modern, great location right beside the Loch with a private beach

Authenticity & Character
Really modern, lovely deck outside our room
Location
Right beside the loch
Staff
Cleanliness & Comfort
Lovely room, great bed and bathroom. Good food and bar
Lime Tree An Ealdhain
Fort William

Helpful staff and a great location

Authenticity & Character
Old but renovated, lovely bedroom overlooking the Loch
Location
Walking distance into town
Staff
Helpful and friendly
Cleanliness & Comfort
Bed was comfortable, very clean. Good sized room with a great view
Bracken Hide Hotel
Portree

Good location with excellent views

Authenticity & Character
The chalets are really cute, bathroom is small but very nice. The buggy rides up the hill are really appreciated
Location
Great view and located pretty much in the middle of Skye
Staff
Always available and nothing too much trouble
Cleanliness & Comfort
Very clean and warm. Bed was very comfortable
Ferry Inn
Stromness

We arrived at the end of shopping week in Stromness and had a good time mingling with the locals

Authenticity & Character
But watch for the stairs!
Location
So close to the ferry terminal
Staff
Always helpful
Cleanliness & Comfort
The bedroom had been refurbished so we were very happy
Glenmoriston Townhouse Hotel
Inverness

Hotel and staff were great. Location was excellent for getting in and out of the city

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Walking Kirkwall Tour
Private Walking Kirkwall Tour
Scotland

We had a tour with Ebenezar to Skara Brae, it was incredible. . The best thing was his knowledge and passion of the area. Cannot recommend him highly enough

Quality of Experience
Guides, Drivers and Staff
Ebenezars knowledge and passion
Transport
Very comfortable van with a very safe driver
Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Aug 12, 2025

Dear Annette,

Thank you kindly for your thoughtful feedback! I’m so pleased to know you enjoyed the recommendations and felt supported throughout your planning. It was a real joy to work with you, and I’m grateful for your trust in me.

I truly appreciate your recommendation and hope our paths cross again for another wonderful journey in the future.

Best wishes,
Tania

Amazing Help Planning New Zealand/Fiji Trip
New Zealand | Jun 22 - Jul 10, 2025

W
William H.
Dallas, TX | Reviewed on Aug 07, 2025
Monika helped our family with a once in a lifetime trip to New Zealand and Fiji. After sharing activities we were interested in, she was able to put together an itinerary for us to approve. If we wanted to change anything, she was very responsive, made changes, and fulfilled our wishes. She planned all elements of transportation to and from all venues, making transitions easy and without stress. We didn’t have any glitches and had an amazing time in New Zealand. Our accommodation s and trip... Read more

Monika helped our family with a once in a lifetime trip to New Zealand and Fiji. After sharing activities we were interested in, she was able to put together an itinerary for us to approve. If we wanted to change anything, she was very responsive, made changes, and fulfilled our wishes. She planned all elements of transportation to and from all venues, making transitions easy and without stress. We didn’t have any glitches and had an amazing time in New Zealand. Our accommodation s and trip to Fiji lived up to our expectations. Her suggestion to stay at a quiet island resort was just what we needed. We ended our vacation in such a relaxing and beautiful place that helped us replenish our energy and be ready to head back to reality. Thank you for such an amazing trip!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Aug 07, 2025

Dear Bill and Julie,
It was such a pleasure helping you and your family put this trip together. I love that the final days in Fiji gave you the perfect chance to relax and recharge before heading back to reality.
I’m really glad you had such a great experience, and I truly appreciate you trusting me with your travels. If you ever start thinking about your next adventure (or know someone who is!), I’d love to help again. Regards from Queenstown, Monika

A seamless and most enjoyable trip!
Japan | Aug 2 - Aug 6, 2025

Tina
Tina M.
Chicago, IL | Reviewed on Aug 07, 2025
Cory planned a seamless trip for us and was available to fix any hiccups along the way. We had a short tour of three cities and we feel we saw the best highlights of all three. The information given beforehand was helpful setting up the best plans. I will use this service again! Read more

Cory planned a seamless trip for us and was available to fix any hiccups along the way. We had a short tour of three cities and we feel we saw the best highlights of all three. The information given beforehand was helpful setting up the best plans. I will use this service again!

Hotel Reviews
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western
Kyoto

Very clean and comfortable with helpful staff. The only drawback is that there is no restaurant service after breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gora Onsen Setsugetsuka Bettei Suiun

A great place to relax. Professional staff provide a top notch experience

Authenticity & Character
Peaceful surroundings
Location
Close to the train station
Staff
Courteous and attentive
Cleanliness & Comfort
Spotlessly clean
Local specialist: Cory Varga
Cory
Cory Varga
Local specialist in Tokyo | Replied on Aug 07, 2025

Thank you so much, Tina. I'm really happy to hear that everything went smoothly and that you felt like you got to experience the best of all three cities in such a short time. I really enjoyed planning this trip with you and making sure everything stayed on track along the way. I’m so glad the pre-trip info helped with your planning too. Looking forward to helping you again on your next adventure!

would absolutely use again
Croatia | Jul 26 - Aug 4, 2025

G
Gayle L.
Atlanta, GA | Reviewed on Aug 06, 2025

Appreciated that we were taken care of every step of the journey, with immediate replies from Bruno when we had questions.

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Aug 07, 2025

Hi Gayle,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Overall we had a nice trip, We were only di...
Norway | Jul 13 - Jul 29, 2025

Tom
Tom M.
Casas Adobes, AZ | Reviewed on Aug 06, 2025
Overall we had a nice trip, We were only disappointed by the room grades in some of the stays, they seemed secondary to what was available.
A few times when I asked to upgrade to better room the hotel staff told me this was not doable because of the booking grade that was made by Kimkim?
Mar was pretty much non communicative once the payment for the trip was made, and she never responded to my last message while on the trip?
Jacob on the other hand did an outstanding job at customer...
Read more

Overall we had a nice trip,

We were only disappointed by the room grades in some of the stays, they seemed secondary to what was available.
A few times when I asked to upgrade to better room the hotel staff told me this was not doable because of the booking grade that was made by Kimkim?

Mar was pretty much non communicative once the payment for the trip was made, and she never responded to my last message while on the trip?
Jacob on the other hand did an outstanding job at customer service and always responsive and available!

The first hotel drive from Oslo was extremely long (8 hours, 10 with rest stops and fueling ) I feel should be shortened since it was just driving not very scenic at all, or maybe train to Bergen from Oslo to begin the road trip would be a lot more relaxing ? ( electric vehicle charging proved to extremely difficult to get to work with American credit cards until finally the car rental company explained the situation) might want to alert your staff?

The silent cruise trip in Oslo was boring and the food quality was not great, I would eliminate this unless you are looking for a senior night out?

On the positive side overall hotel choices and locations were outstanding!

The itinerary itself was very nice and made for a wonderful trip

Thank you for the trip and we will give Kimkim another try for a upcoming trip I’ll just be more specific about the room locations.

Hotel Reviews
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel
ÅNDALSNES
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Utsikten
Geiranger

The best hotel of the stay- charm, Amazing views, great restaurant, and friendly staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loenfjord hotel
Loen
Authenticity & Character
Pretty vanilla
Location
Staff
Cleanliness & Comfort
Nice river view
Hofslund Fjorhotel
Sogndal

Terrible hot upper attic room that felt dated and weird!! Top attic floor rooms were extremely hot as well! Couldn’t wait to leave

Authenticity & Character
Location
Staff
Not very flexible about room change, I feel they very pretty much rude , I also noticed other guests complained about some conditions
Cleanliness & Comfort
Hotel Aurlandsfjord
Aurland

Great food, we had an attic room that was very hot and with a view of the backyard with a house overlooking you, nice hotel but only if you have the lake view!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Det Hanseatiske Hotel
Bergen

Wonderful and outstanding location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Victoria
Stavanger

Horrible room condition initially with views of a construction site that started working very early

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Christiania Teater
Oslo

Loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Romsdalsgondolen - Romsdalen Cable Car (round-trip)
Romsdalsgondolen - Romsdalen Cable Car (round-trip)
Åndalsnes

Short and sweet! Nice hike ontop

Quality of Experience
Transport
Geiranger Skywalk Visit
Geiranger Skywalk Visit
Geiranger
Quality of Experience
Geraingerfjord Safari by RIB
Geraingerfjord Safari by RIB
Geiranger

Fun !

Quality of Experience
Faster!!
Guides, Drivers and Staff
Transport
Cider Tasting with Food Pairing
Cider Tasting with Food Pairing
Balestrand
Quality of Experience
Food
Amazing
Guides, Drivers and Staff
Transport
Summer Kayaking Excursion
Summer Kayaking Excursion
Norway

Did not provide supports for seating so whole time your back is being dug into by rim of kayak, at least three people were complaining and guide never took breaks. Very uncomfortable experience

Quality of Experience
Guides, Drivers and Staff
Equipment
Transport
Na
Flåm Railway Round-Trip Experience
Flåm Railway Round-Trip Experience
Flåm
Quality of Experience
Guides, Drivers and Staff
Transport
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Food & Culture Walk
Food & Culture Walk
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Preikestolen cruise & hike - Summer
Preikestolen cruise & hike - Summer
Stavanger

Outstanding

Quality of Experience
Guides, Drivers and Staff
Transport
Oslofjord Dinner Cruise
Oslofjord Dinner Cruise
Oslo

Boring and couldn’t wait to get off!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mar Quiñones

Thailand review (Chiang Mai and Krabi)
Thailand | Jul 25 - Aug 4, 2025

L
Luke B.
Flagami, FL | Reviewed on Aug 06, 2025
My family took an 11-day trip to Thailand. The planning and execution were excellent. The communication from Bastien and Elizabeth was superb - very attentive, clear and reliable. They did a nice job tailoring the trip to our preferences, and, for the most part, the excursions and activities were high quality. Read more

My family took an 11-day trip to Thailand. The planning and execution were excellent. The communication from Bastien and Elizabeth was superb - very attentive, clear and reliable. They did a nice job tailoring the trip to our preferences, and, for the most part, the excursions and activities were high quality.

Hotel Review
500 Rai Floating Resort
Surat Thani

Very poor experience at 500 Rai Floating Resort. One a scale of 1:10, with 1 representing a "flea bag motel" and 10 representing a "luxury resort", I would rate it as a 2. The staff was very nice (Thai people are exceptionally lovely and kind people, in general, and the staff at the resort was no different), but the quality of the resort just sucks. We stayed in "Deluxe Family villa," which was dirty and rickety, as well as detached from the rest of the resort, which meant we needed to call a barge every time we wanted to leave. There was no refrigeration or ice in the room, so no cold water, no basic amenities (such as a hair dryer), there was one kayak assigned to the room (even though there were four of us staying, including 2 x teenage boys). The beds were old and lumpy. The shower was broken (for the first hour, we had a tech in the room fixing a showerhead that we spraying water straight upward). It was lousy. Biggest annoyance: The resort allows for one hour/day of complimentary wi-fi for each guest. While I appreciate that the resort fancies itself on being a nature-focused getaway, the remoteness of the area results in significant downtime.....for which, naturally, guests would like an opportunity to research the web, upload photos, email friends, etc. Of course, the resort offered an "all day" package....for $45 USD per person. For a family of 4 (including 2 x teenagers), we would have been charged $200/day for our family to have access to WifI. You simply don't expect this kind of blatant, cheap upsell tactic from a high-end resort. The food at the resort was also atrocious. Thai cuisine is famously good (and we enjoyed tremendous meals in everywhere else in Thailand), but the food at 500 Rai was cafeteria-caliber slop. They obviously struggle with getting ingredients to the resort (given the remote location, I'm sure) but, again, for high-priced accommodation, you expect decent chow. For breakfast, I ordered a "croissant with fresh fruit plate" - I received a cold croissant (straight from the fridge) with no side of butter (or jam), along with 2 x cubed fruit pieces (literally a chunk of watermelon and a bit of pear). It was laughably bad.....yet very indicative of the standard of 500 Rai. The resort is obviously capitalizing on the nature beauty of the park. It only exists because of it. But they are taking advantage of it, assuming that guest will be so dazzled by the natural surrounding that they will overlook the substandard quality of the resort. But, candidly, the shoddy standard of the resort detracted from the overall experience. I left feeling that they are the ones who are taking the beautiful park for granted. Do not waste your time or money on 500 Rai.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything. It was filthy
Local specialist: Bastien Desonneville
Bastien
Bastien Desonneville
Local specialist in Thailand | Replied on Aug 08, 2025

Dear Luke,
We are more than happy to read your words aand thank you for choosing us!
You've been so kind with us and our team that i cannot thank you enough! It’s been a pleasure organizing your family trip across Thailand!
As you mentioned we are always here for our traveler before, during and after the trip! We are happy that you are appreciated our work and commitment.
We are here next time you need us for your next trip to Europe or Asia!
Best
Bastien & Elizabeth

Wonderful Father/Son trip to Ireland!
Ireland | Jul 27 - Aug 2, 2025

Brian
Brian C.
Newark, NJ | Reviewed on Aug 06, 2025
So happy with our experience in Ireland! With so many potential options and itineraries it was so helpful to have local recommendations and options to consider. I even threw a curveball when I wanted to focus our trip in the west but adjusted my trip to catch the All Ireland final in Dublin, but the itinerary was adjusted to make it happen. Definitely recommend Achill Island and a hike in Connemara National Park! Locations of all our lodging were great and the local guide’s phone app provided... Read more

So happy with our experience in Ireland! With so many potential options and itineraries it was so helpful to have local recommendations and options to consider. I even threw a curveball when I wanted to focus our trip in the west but adjusted my trip to catch the All Ireland final in Dublin, but the itinerary was adjusted to make it happen. Definitely recommend Achill Island and a hike in Connemara National Park! Locations of all our lodging were great and the local guide’s phone app provided many options to visit with driving directions and access to bookings, making getting around so much easier. Finally, Nenad checked in with me regularly to see if there were any questions or challenges so I knew I could always get support when I needed. I’d recommend the experience to anyone!

Hotel Reviews
The Galmont Hotel & Spa
Galway

The Galmont Hotel & Spa had a fabulous location and was great for our itinerary in Galway. However, it was quite loud at night due to a live music pub nearby. Though we couldn't enjoy the pub since my son was underage, we could hear the music just fine in our room. Despite the noise, the hotel itself was decent, and the staff were very accommodating.

Ashling Hotel Dublin
Dublin

The Ashling Hotel Dublin was our top pick during the trip. Its location was outstanding, being near a major transportation hub which was perfect for our travel needs. The breakfast was great, the beds were exceptionally comfortable, and the staff was very welcoming and attentive. Overall, we had a fantastic experience here.

Activity Review
Explore Achill Island
Explore Achill Island
Ireland

Exploring Achill Island was an unexpected delight! I didn't know much about it beforehand, but it quickly became one of our favorites. The island's beauty was breathtaking, and I wish we had more time to spend there. It's a spot I'd highly recommend to anyone visiting that area.

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Aug 08, 2025
Hi Brian Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had such a great experience in Ireland and that the itinerary worked well—even with the last-minute pivot to catch the All-Ireland Final (what a great way to experience the local culture!). Achill Island and Connemara National Park are truly special places, and we’re so glad they stood out as highlights for you. It’s also great to hear that the app and lodging locations helped make your... Read more

Hi Brian

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had such a great experience in Ireland and that the itinerary worked well—even with the last-minute pivot to catch the All-Ireland Final (what a great way to experience the local culture!).

Achill Island and Connemara National Park are truly special places, and we’re so glad they stood out as highlights for you. It’s also great to hear that the app and lodging locations helped make your travels smooth and enjoyable.

Nenad will be especially happy to hear your feedback—he’s always dedicated to making sure travelers feel supported throughout their journey.

Thank you again for recommending us—we’d love to help you explore even more of Ireland (or beyond!) in the future.

Kind Regards

Dean

Well-organized, meaningful, and family-friendly Italian adventure!
Italy | Jun 15 - Jun 29, 2025

Krista
Krista T.
Canada | Reviewed on Aug 06, 2025
I was looking for a memorable and economical Italy trip for our family of five (kids aged 16, 13, and 11) — all planned on a relatively short timeline during high season. Martina and Lorenzo from Authenticus Italy took all of that into thoughtful consideration and created a seamless, personalized itinerary that exceeded our expectations. Every detail was well arranged — from smooth airport and hotel transfers to beautiful accommodations and great tours. Our hotel in Maiori was a standout —... Read more

I was looking for a memorable and economical Italy trip for our family of five (kids aged 16, 13, and 11) — all planned on a relatively short timeline during high season. Martina and Lorenzo from Authenticus Italy took all of that into thoughtful consideration and created a seamless, personalized itinerary that exceeded our expectations.

Every detail was well arranged — from smooth airport and hotel transfers to beautiful accommodations and great tours. Our hotel in Maiori was a standout — peaceful, scenic, and the perfect place to finish our trip.

The InRome cooking class was the highlight for our family — an air-conditioned kitchen on a scorching day in Rome, hands-on cooking, and a delicious shared meal. It created lasting family memories and is an experience I’ll seek out again in future travels.

The Pompeii and Vatican tours were excellent, while the Colosseum tour was our least favourite due to the large group size. Still, the overall experience was unforgettable. Having the logistics fully handled made it easy to relax and enjoy.

Highly recommend Martina and Lorenzo for a well-organized, meaningful, and family-friendly Italian adventure!

Hotel Reviews
Hotel Club Due Torri
Maiori (SA)

This was the most memorable hotel of our trip, largely thanks to the incredible breakfast buffet overlooking the Amalfi Coast—it was absolutely stunning. The breakfast itself was extraordinary, featuring some of the best pastries we had during our stay in Italy. The room was simple but comfortable: two rooms, each with a queen-size bed, and one shared bathroom. Both rooms opened onto a beautiful terrace with breathtaking views of the coast. On our final night, we even had a front-row seat to a fireworks display from our terrace—an unforgettable experience. We especially want to thank the breakfast and dinner staff, who made us feel so welcome during our 4-day stay. Their warmth and hospitality truly stood out. A special shout-out to our favourite server, who not only provided excellent service but also shared great local tips—including recommending his favourite cake, Peccato di Gola, from Sal De Riso in Minori. It was absolutely worth the trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aparthotel Trianon Borgo Pio

Initially, we weren’t sure about this location, but it turned out to be a great choice. It was within walking distance to both the Vatican and Trastevere, which made exploring very easy. The room was the largest of our trip, with a master bedroom and ensuite, two additional bedrooms and a bathroom for the kids, plus a small kitchen. We especially appreciated the large fridge and freezer for storing snacks and drinks. Breakfast on the 7th floor had a huge variety of options, and everyone in the family found something they liked. Overall, it was a very comfortable stay and a good fit for our family of five.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Martellini Residenza d'Epoca
Florence

While this hotel suited our needs, it had a few quirks. The staircase up three flights was very dark, and the shared room for our family of five, though spacious, had only one bathroom. Breakfast was limited and started later than we would have liked. That said, the location was excellent, and it served as a convenient base for exploring the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Vitturi
Venice
Authenticity & Character
Lovely espresso prepared by the staff and delivered to the table as needed.
Location
Central location close to St. Marks and ready to find our way.
Staff
Cleanliness & Comfort
Activity Reviews
Train service and private transfer from {{start_location}} to {{end_location}} with visit of Pompeii
Train service and private transfer from {{start_location}} to {{end_location}} with visit of Pompeii
Italy

Thank you for sharing your love of Pompeii with our family today. We absolutely loved learning about the city, and even in the scorching heat 🥵, it was incredible to explore a small part of such a well-preserved and fascinating place.

Quality of Experience
Guides, Drivers and Staff
Transport
Pasta cooking class
Pasta cooking class
Rome

We took a cooking class with Alessandro today—my husband and I plus our three kids (16, 13, and 11)—and it was an absolute hit! We were joined by one other guest and spent three wonderful hours learning and cooking together in a calm, air-conditioned space (a perfect escape from the heat wave!). Alessandro was welcoming, knowledgeable, and great with both adults and kids. We made cacio e pepe, amatriciana, and homemade gelato (coffee and Nutella was the crowd favourite). Highly recommend this experience—fun, delicious, and memorable. Fingers crossed our cacio e pepe and gelato turn out just as good at home!

Quality of Experience
Food
Guides, Drivers and Staff
Late Entrance Tour of the Vatican Museum & Sistine Chapel
Late Entrance Tour of the Vatican Museum & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Guided Visit to the Colosseum, Palatin Hill and Roman Forum
Guided Visit to the Colosseum, Palatin Hill and Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Local specialist: Martina Venturi

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.