Kimkim Trip Reviews

4.8
Based on 19,997 ratings
Read 19,997 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Everything was just as we had hoped. Chiara o...
Italy | Aug 29 - Sep 2, 2025

Erin
Erin B.
Kansas City, MO | Reviewed on Sep 03, 2025
Everything was just as we had hoped. Chiara on what’s app was a great resource and responded quickly. Read more

Everything was just as we had hoped. Chiara on what’s app was a great resource and responded quickly.

Hotel Review
Hotel Palazzo Squarcialupi
Castellina in Chianti

Medieval castle charm with modern amenities and wonderful staff

Authenticity & Character
Location
Perfect for Italy off the beaten path
Staff
Cleanliness & Comfort
Activity Reviews
Terrace Lunch with Vineyard View and Wine Tasting
Terrace Lunch with Vineyard View and Wine Tasting
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Winery tour in Chianti Area
Winery tour in Chianti Area
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting with Tuscan Meal
Wine Tasting with Tuscan Meal
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Driver at disposal in Tuscany
Driver at disposal in Tuscany
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 03, 2025

Ciao Erin,
Thank you so much for taking the time to share your kind words! I’m delighted to hear that you enjoyed your trip and that everything went smoothly. It was such a pleasure helping you plan this journey, and I’m so glad it created wonderful memories for you.
I look forward to helping you plan your next adventure whenever the time feels right.
Warm regards,
Maria Grazia & Storywalking team

A dream vacation in the Land of Fire and Ice
Iceland | Aug 12 - Aug 19, 2025

Harmit
Harmit M.
Seattle, WA | Reviewed on Sep 02, 2025
Adam's planning of our Iceland adventure was truly exceptional, exceeding expectations at every turn and demonstrating an unparalleled attention to detail. Impeccable Organization: Every aspect of our journey was meticulously arranged, from the seamless car rental process right at Keflavík International Airport to the thoughtfully curated hotel bookings and restaurant suggestions throughout the trip. There was not a single hiccup with any reservation — each confirmation matched perfectly,... Read more

Adam's planning of our Iceland adventure was truly exceptional, exceeding expectations at every turn and demonstrating an unparalleled attention to detail.

Impeccable Organization: Every aspect of our journey was meticulously arranged, from the seamless car rental process right at Keflavík International Airport to the thoughtfully curated hotel bookings and restaurant suggestions throughout the trip. There was not a single hiccup with any reservation — each confirmation matched perfectly, check-ins were smooth, and the accommodations exceeded expectations in comfort and service. Our idiosyncratic requests, like a bathtub for one of our guests, were accommodated and taken care of; it would have taken hours for us to arrange all this, and even then, it would be anxiety-provoking about what we were actually going to get. Adam took all the anxiety out of the trip.

Thoughtful and Comprehensive Itinerary: The itinerary crafted by Adam made it easy to immerse ourselves in all the stunning natural beauty Iceland offers. Each day was carefully balanced: iconic sights like the Blue Lagoon, Seljalandsfoss, Skogafoss, and Jökulsárlón Glacier Lagoon were complemented by local experiences, hidden gems, and handpicked restaurants. We never felt rushed, yet every day was full of discovery, whether hiking to Svartifoss, admiring black sand beaches in Vík, or exploring the dramatic Snæfellsnes Peninsula.

Flexibility and Local Insights: Adam truly shone in his understanding of Iceland’s unique rhythm. Extra insurance options and practical advice (like checking the wifi device and using the Parka app) showcased a level of care that put us at ease. The itinerary included enough flexibility for spontaneous stops and local flavor, but also made sure we didn’t miss out on must-see experiences like the Zodiac boat tour on the glacier lagoon and whale watching in Olafsvik or going cave exploring in Vidgelmir.

Seamless Logistics and Personal Touch: From the first moment to the last, Adam @ Kimkim made us feel supported and informed, resulting in a worry-free experience. Directions were crystal-clear, driving plans and distances were provided for each segment, and suggestions for sightseeing and dining were always spot-on. We had very few quibbles with our trip. Even the smallest details, like museum recommendations or convenient parking tips, contributed to a flawless journey.

Conclusion: Adam delivered a superb, immersive, and beautifully choreographed tour of Iceland, allowing us to truly engage with the country’s landscapes, culture, and cuisine. With every detail so thoughtfully covered, all we had to do was enjoy the breathtaking wonders around us — and we will be raving about this trip for years to come. This was our first time using a travel specialist and we were a bit worried about the cost. However, when we realized all the hotel room costs (and breakfasts) and different activities, we realized that this was a very good decision in hindsight. While this is our first experience with Kimkim, it certainly will not be our last. We hope all their advisors are as helpful as Adam was.

Hotel Reviews
Hótel Búðir
Búðir

Amazing location. From a postcard

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CenterHotel Midgardur
Reykjavík

Excellent location. Very helpful staff. Don't miss the hotel restaurant; its a gem.

Location
Very close to the sights and to restaurants
Staff
Very helpful suggestions. We reached a bit before our checking time but were checked in. Loits of suggestions about parking and sights
Cleanliness & Comfort
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Sep 06, 2025

Thank you for your positive and detailed review Harmit. I’m very happy to hear that you had a great time in Iceland and that, thanks to our team’s planning, your trip was both stress-free and exciting. We appreciate your trust and the smooth cooperation!

Our trip was absolutely amazing. Transportati...
Spain | Aug 24 - Aug 31, 2025

Staci
Staci H.
Newark, NJ | Reviewed on Sep 02, 2025

Our trip was absolutely amazing. Transportation was seamless, our hotels were gorgeous and the cities that were selected for us to visit was perfect for us. Can’t thank k you all enough. My 50th birthday was an amazing experience thanks to your thoughtful planning!

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Sep 10, 2025

Staci, thank you so much for trusting my team at kimkim with your 50th birthday trip! It was so great meeting you and working with you throughout the planning process; it makes me so happy to read about your seamless experience with your itinerary. What a special occasion this trip was!! I hope to see you again at kimkim in the future!
Coraima

Amazing Galápagos Trip
Galapagos Islands | Aug 22 - Aug 29, 2025

S
Stephanie K.
Janesville, WI | Reviewed on Sep 02, 2025
Alvaro made the planning process very easy and quickly answered all our questions. We had an amazing trip and absolutely loved all the hiking, snorkeling, boating, and great food! We took hundreds of photos and made lots of great memories. We especially loved our hotel in Santa Cruz and hearing the story of the owner and her family- she greeted us with iced tea and cold towels to cool off and we had a delicious breakfast on the rooftop with views of the harbor each day of our stay. Read more

Alvaro made the planning process very easy and quickly answered all our questions. We had an amazing trip and absolutely loved all the hiking, snorkeling, boating, and great food! We took hundreds of photos and made lots of great memories. We especially loved our hotel in Santa Cruz and hearing the story of the owner and her family- she greeted us with iced tea and cold towels to cool off and we had a delicious breakfast on the rooftop with views of the harbor each day of our stay.

Hotel Reviews
Isamar Hotel
Puerto Villamil, Isla Isabela

Helpful staff and great location right in beach

San Jose de Puembo Quito Airport, an Ascend Hotel Collection
Puembo, Quito

Beautiful hotel and delicious food at restaurant

Plaza Luna Suites
Puerto Ayora

Amazing hotel! Owner was super sweet and told us all about her family history. We lived the breakfast in the roof, the little garden, and the great staff! Would recommend to anyone going to Santa Cruz!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome Back to Quito
Welcome Back to Quito
Ecuador
Welcome to Ecuador: Let Your Adventure Begin!
Welcome to Ecuador: Let Your Adventure Begin!
Ecuador
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

Best way to end the trip- peaceful and scenic boat ride to North Seymour with lunch, free wine, fresh fruit and great views. We loved seeing all the wildlife including flamingos! Had a great time snorkeling as well! Reccomend renting wetsuit day before

Hiking the Sierra Negra Volcano (AM) & Speedboat to Santa Cruz Island (PM)
Hiking the Sierra Negra Volcano (AM) & Speedboat to Santa Cruz Island (PM)
Galapagos Islands

Beautiful hike- challenging if you aren’t in shape though. It is 10 miles in rough terrain. Recommend bring own meal as meal is not as good as food in rest of trip (missed my vegetarian note so I only had oranges to eat). We love hiking and this had great views and a fun climb so would reccomend!

Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Puerto Villamil

Great wildlife in this tour- recommend renting your own wetsuit in town ahead of time

Afternoon Bay Tour in Santa Cruz
Afternoon Bay Tour in Santa Cruz
Puerto Ayora

We lived the boat ride and animals we saw- lots of baby blue footed boobies! We enjoyed snorkeling as well.

Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

Loved the lava cave tour and the tortoise ranch. Had a delicious meal and lots of great photos

Snorkeling at Tortuga Bay
Snorkeling at Tortuga Bay
Puerto Ayora

Loved the hike and kayaking in the bay- saw lots of sea turtles! Bring cash to rent your own kayak

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Sep 08, 2025
Hello Stephanie, What a joy to read this—thank you! I’m so happy the planning felt easy and that the hiking, snorkeling, boating, and (very important) great food all hit the mark. The Santa Cruz hotel team will be so excited to hear your kind words; iced tea, cool towels, and those harbor-view rooftop breakfasts are exactly the welcome we hope our travelers remember. If you’re happy to share a couple of your favorite photos, I’d love to pass them along to the hotel family and (with your... Read more

Hello Stephanie,

What a joy to read this—thank you! I’m so happy the planning felt easy and that the hiking, snorkeling, boating, and (very important) great food all hit the mark. The Santa Cruz hotel team will be so excited to hear your kind words; iced tea, cool towels, and those harbor-view rooftop breakfasts are exactly the welcome we hope our travelers remember.

If you’re happy to share a couple of your favorite photos, I’d love to pass them along to the hotel family and (with your permission) feature them on our channels. And whenever you’re ready for round two—Isabela’s penguins, San Cristóbal’s sea lions, or a mainland mix of Andes + Amazon—I’m here to help you plan it.

Thanks again for trusting us with your trip and for the wonderful review!

Best regards,
Alvaro

Stunning Trek through Pati Valley, Chapada do Diamantina
Brazil | Aug 9 - Aug 19, 2025

Matt
Matt W.
United Kingdom | Reviewed on Sep 02, 2025
The 6 day trek through the Pati Valley was stunning and exceeded our expectations. Landscape was beautiful and varied. The bathing in the waterfall pools was divine. We felt privileged to see and enjoy the Park. Our guide Jeorge was first rate, attentive and helpful. We were impressed with his knowledge of the area and his English was excellent. Even down to making us wonderful coffee each day during the hike. Read more

The 6 day trek through the Pati Valley was stunning and exceeded our expectations. Landscape was beautiful and varied. The bathing in the waterfall pools was divine. We felt privileged to see and enjoy the Park. Our guide Jeorge was first rate, attentive and helpful. We were impressed with his knowledge of the area and his English was excellent. Even down to making us wonderful coffee each day during the hike.

Hotel Review
Bahiacafe Hotel
Salvador

Great location, excellent breakfast. Room comfortable and quiet. Staff very helpful. Very secure luggage storage (we had been told by KimKim that the hotel did not have any).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 HD Panoramic tour of Salvador*
HD Panoramic tour of Salvador*
Salvador

We didn't seem to do this tour (we did parts at the lower town between the elevator and inclined plane) ? We were quite tired after our trekking and enjoyed having a quiet wander around Pelourinho so didn't mind too much and didn't bother chasing it up. Not sure what happened.

Historical tour of Salvador*
Historical tour of Salvador*
Salvador

We had only one tour in Salvador which seemed to cover both Pelourinho and the area at the bottom of the elevator. We were very happy with this tour, felt we had seen quite a bit of the historical part of Salvador

Quality of Experience
Guides, Drivers and Staff
Yan was our guide
FROM THE PATI VALLEY TO ANDARAÍ - LENÇÓIS - day 6
FROM THE PATI VALLEY TO ANDARAÍ - LENÇÓIS - day 6
Brazil

A very early start to climb out of the valley and cross a more barren, rocky area to Andarai. Very interesting geologically and also evidence of historic mining activities.

Quality of Experience
Guides, Drivers and Staff
Transport
CROSSING THE VALLEY – PATI DE BAIXO - day 5
CROSSING THE VALLEY – PATI DE BAIXO - day 5
Brazil

An easier day with swimming in a couple of wonderful pools Homestay at Donna Lindo-probably the most basic but charming and feels like it hasn't changed much in the last hundred years!

Quality of Experience
Guides, Drivers and Staff
FUNIS WATERFALL AND CASTLE CAVE - day 3
FUNIS WATERFALL AND CASTLE CAVE - day 3
Brazil

Steep ascent to viewpoints on the castle-one of our favourite days. Amazing views on this walk from two viewpoints on the castle. The cave entrance was also impressive even if you can no longer go through it. Swim in the river in a deep pool-lovely. Home stay at Raquels-probably the best homestay, room and food

Quality of Experience
Guides, Drivers and Staff
WATERFALL FROM ABOVE - day 4
WATERFALL FROM ABOVE - day 4
Brazil

Steady ascent to the plateau then across this to spectacular views. Return the same way. Night in home stay-not very good bed in this one.

Quality of Experience
Guides, Drivers and Staff
FROM CAPÃO TO PATI VALLEY - day 2
FROM CAPÃO TO PATI VALLEY - day 2
Brazil

A short, hot ascent, across a plateau to spectacular views. Night in homestay. Nice swim in pools on the way

Quality of Experience
Guides, Drivers and Staff
Transport
CACHOEIRA DA FUMAÇA day 1  - ROTEIRO TREKKING VALE DO PATI
CACHOEIRA DA FUMAÇA day 1 - ROTEIRO TREKKING VALE DO PATI
Brazil

Very good walk to viewpoints and return the same way. As expected -very little water in the waterfalls-nevertheless spectacular

Quality of Experience
Guides, Drivers and Staff
Transport
GENERAL INFO - Trekking Vale do Pati 1 week
GENERAL INFO - Trekking Vale do Pati 1 week
Brazil

An excellent trek crossing the Pati Valley Pick up and hotel arrangement were all good.

Quality of Experience
Food
Guides, Drivers and Staff
Jorge was a brilliant guide
Transport
Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Oct 21, 2025

Hi Matt! It was a great pleasure following the planning of your trip to Bahia and this adventure in Chapada!
Congratulations on your trek!
Thank you for your trust and preference!
Greetings from the other side of the world.
Sara

Experience with Dean and KimKim was incredible
Ireland | Aug 24 - Sep 1, 2025

K
Karyn L.
Ashburn, VA | Reviewed on Sep 02, 2025

Experience with Dean and KimKim was incredible. We missed our connecting our flight to Ireland and they were able to contact our hotel to let them know we would flying in the following morning who allowed us to shower/freshen up and east breakfast before we started our our trip.

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Sep 03, 2025

Hi Karyn

Thank you so much for your kind words! We’re really glad we could step in and help when your travel plans hit a bump. Travel delays can be stressful, so it’s great to hear that you felt supported and were able to start your trip refreshed and ready to enjoy Ireland.

We truly appreciate you taking the time to share your experience, and it means a lot to know our efforts made a difference. If you ever plan another adventure, we’d love to help make it just as smooth and memorable.

Wishing you all the best on your future travels!

Warm regards,

Dean

Absolutely Magical!
South Africa | Aug 14 - Aug 26, 2025

Meghan
Meghan D.
Newark, NJ | Reviewed on Sep 02, 2025
From the moment I hit "send" to be connected with an agent to touching back down at home, this entire experience went above and beyond anything I could have ever imagined. Working with Janneke and Anna Marie helped put me at so much ease and they had so much patience with me when I asked a thousand questions about the process. We didn't really know what to expect from visiting South Africa and Zimbabwe and since we've been home we've been recommending this trip to everyone we know. Thank... Read more

From the moment I hit "send" to be connected with an agent to touching back down at home, this entire experience went above and beyond anything I could have ever imagined. Working with Janneke and Anna Marie helped put me at so much ease and they had so much patience with me when I asked a thousand questions about the process. We didn't really know what to expect from visiting South Africa and Zimbabwe and since we've been home we've been recommending this trip to everyone we know. Thank you SO much Janneke and Anna Marie for giving us the experience of a lifetime!

Hotel Reviews
Pioneers Lodge Victoria Falls
Victoria Falls,

We loved Pioneers and we know if we ever get to go back to Zimbabwe, we would absolutely stay here again and bring the kids. The room was great, the grounds are gorgeous and well cared for, the food was delicious and the staff were really friendly and helpful (especially with a luggage issue we had to deal with). I would definitely stay here again and recommend it to everyone.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bambuu Lakeside Lodge
Hazyview

This hotel was fine for our one night stay. The food was ok but the room was lovely and the staff were very kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Walkers Plains Camp
South Africa

The absolute best. We absolutely loved this hotel and everything about it. The private deck and pool were perfect places to wind down in between drives. The hotel staff were amazing and we can't say enough positive things about our guide and tracker Tristan and Chris. They were so funny and smart and really got to know us to make the game drives as meaningful and memorable as possible. I would absolutely recommend this hotel to anyone and everyone. We wish we could have stayed longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Intercontinental Johannesburg O.R Tambo Airport
Johannesburg

We only stayed here for a night but the room service food was fantastic and the staff were so kind and helpful in getting us to the airport the next morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rovos Rail
Foreshore

We absolutely loved this experience. The staff goes above and beyond to make you feel at home and cared for. The ride was smooth and staff made sure that our room was as comfortable for us as it could be. We also loved the excursions that Rovos offered and loved the opportunity to learn about the people and culture around us. Once we learned about Rovos, it became a non-negotiable part of the itinerary and we are so happy we did it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Romney Park Luxury Apartments
Cape Town

Perfect for us as a couple! The room was spacious, everything was clean and the staff was very friendly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrive at Your Lodge in Kruger & First Game Drive
Arrive at Your Lodge in Kruger & First Game Drive
South Africa

We loved our driver from the airport! Then, we showed up at the lodge after brunch was served and dinner wasn't scheduled for a few hours. The chef very kindly made us delicious sandwiches which was so necessary after a morning of travel. We were so grateful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Day in the Kruger Bush with Two Game Drives
A Day in the Kruger Bush with Two Game Drives
South Africa

I can't say enough about our experience with Tristan and Chris. They were truly the best. They were both so smart and so engaging and happy to answer any and all of our questions about their work, the game drives and the animals.

Quality of Experience
Food
They even had a mini bar and snacks for break time!
Guides, Drivers and Staff
Transport
PANORAMIC ROUTE
PANORAMIC ROUTE
South Africa

We are SO glad we did this! It's a long day but we felt like we really got to see so much of the beauty of South Africa.

Quality of Experience
Guides, Drivers and Staff
Transport
Victoria Premium River Safari Sunset Cruise
Victoria Premium River Safari Sunset Cruise
Victoria Falls

This was lovely! The sunset was even better than advertised and we got a chance to see even more wildlife that we hadn't seen yet on the trip. The staff was lovely and the food was so delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Dusty Road Township Lunch/Dinner Experience **highly recommended by our team
Dusty Road Township Lunch/Dinner Experience **highly recommended by our team
Victoria Falls

An absolute must do! It was the perfect way to end our trip. I couldn't recommend this enough. The food was outstanding and we got to try so many new flavors.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Experience on Rovos Rail: Nambiti & Spionkop
Full Day Experience on Rovos Rail: Nambiti & Spionkop
South Africa

We chose the game drive at Spionkop and we were so glad we did! It was our first game drive so helped give us a head's up as what to expect. Friends we made on the rail who did the history tour said they learned more on that trip than they did in years of school so I don't think you can go wrong either way. We loved our guide at Nambiti and by the time we finished those two game drives, we saw 4 out of 5 of the big 5!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at GOLD Restaurant
Dinner at GOLD Restaurant
Cape Town

This place is definitely meant for tourists but if you can embrace that, you will have a great time. We were exposed to lots of new and delicious foods, traditional dance and song and the drum lesson in the beginning was so fun.

Quality of Experience
Food
Guides, Drivers and Staff
Bo-Kaap Walking Tour
Bo-Kaap Walking Tour
Cape Town

Zaki is the best and it felt so important to us to do this tour with someone from the community. There is such important work happening all the time and we loved learning about the history and vision for the future. We would recommend this to everyone.

Quality of Experience
Guides, Drivers and Staff
Lunch at Crofter's Kitchen
Lunch at Crofter's Kitchen
Cape Town

This is a must do! The food was incredible and we loved taking a mid meal break to walk around the garden.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cape Peninsula & Penguins
Cape Peninsula & Penguins
South Africa

Andrew was the best! He taught us so much and brought us to some of the most beautiful places I've ever seen. We really enjoyed his company and we felt like this was a great day to help us see and experience so much of the Cape.

Quality of Experience
Food
Guides, Drivers and Staff
Loved Andrew!
Transport
Local specialist: Janneke Van Schalkwyk
Janneke
Janneke Van Schalkwyk
Local specialist in Garden Route | Replied on Sep 03, 2025

Hello Meghan,

Thank you so much for taking the time to write such a beautiful review and share your valuable comments. We’re so happy to hear that you had such an amazing holiday! It was an absolute pleasure from the very start to plan this trip for you and Sergio.

Kind regards
Janneke

Some constructive feedback
Mongolia | Aug 8 - Aug 17, 2025

K
kajal b.
India | Reviewed on Sep 02, 2025

Zara was an excellent guide. The trip was really well managed. However, we feel that the itinerary could have been better managed- For eg. we could have done places closer to Ulaan Batar towards the end of the trip instead of the beginning especially as there was a lot of driving towards the second half of the trip. Further, it would have been helpful if we were informed about the fact that there were ensuite accommodation available as well.

Local specialist: Crystal Batdorj
Crystal
Crystal Batdorj
Local specialist in Ulaanbaatar, Mongolia | Replied on Sep 02, 2025
Dear Kajal,
Thank you for your kind feedback. I’m so glad to hear that the trip was well managed and that Zaya made a great impression — I’ll be sure to pass that along to her. I appreciate your suggestion regarding the itinerary. Your point about rearranging the route to minimize long drives later in the trip is well taken and will be considered in future planning.
Just to clarify, en-suite Gers were offered during the planning phase, and after discussing the options with Aakanksha, the... Read more

Dear Kajal,
Thank you for your kind feedback. I’m so glad to hear that the trip was well managed and that Zaya made a great impression — I’ll be sure to pass that along to her. I appreciate your suggestion regarding the itinerary. Your point about rearranging the route to minimize long drives later in the trip is well taken and will be considered in future planning.

Just to clarify, en-suite Gers were offered during the planning phase, and after discussing the options with Aakanksha, the current version was selected. However, I understand how that detail may not have come through clearly — I’ll make sure to communicate such options more effectively moving forward.

Thanks again, and I hope to welcome you on another journey soon with Kim Kim.

Best regards, Crystal

Jesse was very responsive but not a personalised tour
Chile | Aug 25 - Sep 1, 2025

Kirsty
Kirsty L.
Kenya | Reviewed on Sep 02, 2025
Jesse was very responsive and provided a tour as requested but it didn't feel personalised. The tours arranged were more expensive than prices on getyourguide and the tours were the same. The hotel in Rapa Nui was not booked and the hotel owners were very rude, made me call Jesse myself using international roaming and sat over me until the room booking issue was sorted out. That hotel (Inaki Uhi) not recommended at all - close to town but opposite a late opening bar, room walls are paper thin... Read more

Jesse was very responsive and provided a tour as requested but it didn't feel personalised. The tours arranged were more expensive than prices on getyourguide and the tours were the same. The hotel in Rapa Nui was not booked and the hotel owners were very rude, made me call Jesse myself using international roaming and sat over me until the room booking issue was sorted out. That hotel (Inaki Uhi) not recommended at all - close to town but opposite a late opening bar, room walls are paper thin and there was no hot water throughout my stay. The tours on Rapa Nui were large (20-30 people), expensive and the guides were average in terms of knowledge. I ended up cancelling them and rebooking on the island for local guides and had a great experience. The site is convenient, with nothing to book, but doesn't provide great service or anything over and above what you could book yourself. I have never used a site like this before and perhaps as an independent traveller I expected more local knowledge and added value for the price I paid.

Hotel Reviews
Inaki Uhi Hotel
Pascua Island

The booking was not on their system despite a confirmation and the hotel management were quite rude. Two men turned up to my room asking me to go to reception and made me make a call with international roaming to the agent to sort it out. Not ideal. No hot water during my stay. Central location but opposite a bar that had music quite late.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
room not cleaned on the first night of my stay
Hostal Quinta Adela
San Pedro de Atacama

Very friendly but as it was off-season there was work going on at the time of my stay. However, owners were lovely to their only guest.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Tour to Orongo
Morning Tour to Orongo
Easter Island

The guide was fine, but dealing with the agency was tricky. had to find their whatsapp number to try and sort out a the pick up they missed. The company did send someone to take me to join the group but quite disorganised. I cancelled other trips and went with a local guide who was much cheaper and better.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama
Quality of Experience
Food
no food provided
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
large number of people meant pick up took ages
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Sep 04, 2025
Hi Kirsty, Thank you so much for sharing your honest feedback. I’m really sorry to hear about the problems you experienced during your trip, especially with the hotel booking and the tours in Rapa Nui. I completely understand how stressful and disappointing that must have been, and I truly apologize for the inconvenience. I appreciate you letting me know about the hotel and tour experiences since this helps me see where I need to do better. I’ll be reviewing the providers I work with so... Read more

Hi Kirsty,

Thank you so much for sharing your honest feedback. I’m really sorry to hear about the problems you experienced during your trip, especially with the hotel booking and the tours in Rapa Nui. I completely understand how stressful and disappointing that must have been, and I truly apologize for the inconvenience.

I appreciate you letting me know about the hotel and tour experiences since this helps me see where I need to do better. I’ll be reviewing the providers I work with so that future travelers have more reliable arrangements, better value, and the kind of personal, high-quality experiences they deserve.

I also hear your point about personalization and added value. That’s something I take seriously, and I’ll be working on ways to make sure travelers feel more supported and cared for throughout their journey.

Once again, I’m very sorry your trip didn’t feel as smooth or as special as it should have. I’m grateful you took the time to share your experience, because it gives me the chance to improve and make things better for other travelers in the future!

Kind regards,
Jesse

Highly recommend this family-friendly tour of Colombian culture and wildlife
Colombia | Aug 13 - Aug 27, 2025

Madeline
Madeline L.
Canada | Reviewed on Sep 02, 2025
We went as a family of four (2 kids, 11 and 12) this past August. We loved all our tours and are very grateful to Kimkim and Michael and the Chaska Tours team for an incredible experience. Starting with the tour of Bogotá with artist Luís, we were captivated by the street art, the culture and the food of Colombia.
A high point for the kids was seeing pink dolphins and grey dolphins in the Amazon river. My daughter's dream realized! We also loved Leticia and the park with the parakeets and...
Read more

We went as a family of four (2 kids, 11 and 12) this past August. We loved all our tours and are very grateful to Kimkim and Michael and the Chaska Tours team for an incredible experience. Starting with the tour of Bogotá with artist Luís, we were captivated by the street art, the culture and the food of Colombia.
A high point for the kids was seeing pink dolphins and grey dolphins in the Amazon river. My daughter's dream realized! We also loved Leticia and the park with the parakeets and swallows. We enjoyed the ecotourism projects of the local people, especially supporting conservation efforts with sloths and monkeys. Our dedicated and engaging guide Sergio made our time in Amazonia unforgettable, including a night hike to see weird and rare caterpillars and spiders!
My husband and I especially enjoyed the vibe in Comuna 13 in Medellín, which we toured with our knowledgeable and friendly guide Valeria. The incredible transformation of this neighbourhood inspired hope and admiration. We then went on to visit a flower farm and learned about Silletera culture (such a lovely host at the Casa de las Flores), and a family-run coffee farm (another wonderful welcome) along with a the colourful town of Guatapé.
On to Cartagena, where we had a fascinating tour of the lively Getsemaní neighbourhood and the colonial part of the city with our wonderful guide Gustavo. My son loved fishing for crabs and cooking them up for us. Everyone was so gracious and welcoming. The day concluded with young people singing and drumming in celebration of the Afro-Caribbean culture of that part of Colombia. I danced to embarrass my children.
A few days to recharge on Isla Baru were a great end to the holiday. We enjoyed the ocean and delicious seafood.
We loved everything about this trip.
All the drivers and guides were excellent: always so caring, engaging and fun. Michael did a great job of tailoring our tours to our interests and those of our kids. We also loved the accommodations arranged for us.
Highly recommend our tour with Chaska to everyone interested in cultural diversity, art, ecotourism and family time!

Hotel Reviews
Hotel Isla del Encanto
Cartagena

Hotel Isla del Encanto was a perfect getaway at the end of our trip. We did nothing but relax for a few days, enjoying the beautiful resort. The seafood was especially amazing, and my husband and I loved our dinners there. It was a wonderful place to unwind and enjoy the serene island atmosphere.

Waira Suites
Leticia

Waira Suites was an especially sweet place. It's family-run, and the staff were incredibly kind, going out of their way to accommodate my kids' meal restrictions. The environment was beautiful, surrounded by nature, which added to the charm of the stay. It truly stood out among the accommodations we visited during our trip.

Activity Reviews
Coffee-Culture Tour
Coffee-Culture Tour
Medellín

The Coffee-Culture Tour was wonderful. We were greeted with delicious cake and coffee, and the people running the tour were lovely. They shared insightful stories about the land, which was truly inspiring. It was a great experience for both adults and kids, and my son particularly enjoyed planting a coffee plant. A highly recommended experience.

Daytrip: Silletera Culture in Santa Elena & La Piedra de Guatapé
Daytrip: Silletera Culture in Santa Elena & La Piedra de Guatapé
Medellín

The Casa de la Flores tour was one of my favorite activities in Medellín. Our guide Valeria was fantastic, and the person who led us through the tour was incredibly engaging, especially with the kids. The family's achievements in the flower fair were impressive, and the whole experience was both informative and enjoyable. I highly recommend it.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Sep 02, 2025
Hi Madeline,
thank you so much for your wonderful feedback! I’m truly delighted to hear how much you and your family enjoyed your journey through Colombia. It sounds like you were able to experience a great mix of culture, nature, and local hospitality — exactly what makes this country so special.
It was a real pleasure to tailor the trip to your family’s interests, and I’m very glad to know that both the kids and the adults found highlights to enjoy along the way. I’ll make sure to pass your...
Read more

Hi Madeline,
thank you so much for your wonderful feedback! I’m truly delighted to hear how much you and your family enjoyed your journey through Colombia. It sounds like you were able to experience a great mix of culture, nature, and local hospitality — exactly what makes this country so special.
It was a real pleasure to tailor the trip to your family’s interests, and I’m very glad to know that both the kids and the adults found highlights to enjoy along the way. I’ll make sure to pass your kind words on to our guides and partners.
On behalf of the whole Chaska Tours team, thank you again for trusting us with your adventure. We would be delighted to welcome you back to Colombia anytime in the future!
Warm greetings from San Agustín,
Michael & The Chaska Tours Team

Greg was also a great person to be in contac...
Costa Rica | Aug 18 - Aug 26, 2025

E
Erika F.
Ashburn, VA | Reviewed on Sep 02, 2025

Greg was also a great person to be in contact with through the planning- He helped me during an issue that arouse because of a travel time issue- but he fixed the problem and made it go smoothly for my clients - I hope to work with him again

Local specialist: Gustavo Camperos

We were so grateful to find Kim Kim and Jane ...
Ireland | Aug 21 - Aug 26, 2025

Angelina
Angelina Y.
Ashburn, VA | Reviewed on Sep 02, 2025
We were so grateful to find Kim Kim and Jane who planned our trip for us. I provided what we were looking for in small details and just in a week we had our trip planned with all the details possible. We were driving through Ireland ourselves, but the directions that were included for us were so precise that we never had any problems finding places we wanted to visit. Accommodations that were booked for us were very comfortable for the family of 4. We will definitely use Kim Kim to plan our... Read more

We were so grateful to find Kim Kim and Jane who planned our trip for us. I provided what we were looking for in small details and just in a week we had our trip planned with all the details possible. We were driving through Ireland ourselves, but the directions that were included for us were so precise that we never had any problems finding places we wanted to visit. Accommodations that were booked for us were very comfortable for the family of 4. We will definitely use Kim Kim to plan our next adventure.

Activity Reviews
Connemara Sheepdog Demonstration
Connemara Sheepdog Demonstration
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Horse riding - 1 hour trail ride
Horse riding - 1 hour trail ride
Clifden
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 02, 2025

Hi Angelina

Thank you for taking the time to review your recent trip. This is a lovely read and your kind words are very much appreciated.

The team and I are delighted that we were able to help create those special family memories.

Look forward to working with you again as it was an absolute pleasure.

All the best, Jane, Flore & The KimKim Team

Trip to Norway.
Norway | Aug 12 - Aug 21, 2025

Terry
Terry C.
Atlanta, GA | Reviewed on Sep 01, 2025
Kim Kim, our itinerary was really good. I found my most dreaded part, kayaking; was a favorite. I had never kayaked before and at 70 it was a new first. I enjoyed all aspects of our trip but I wish we had had better views in a couple of places. The apartments would have been great if they’d been easier to access, at least for luggage and better views. They had limited provisions. I did not have any personal contact with your agency but would recommend for others. Read more

Kim Kim, our itinerary was really good. I found my most dreaded part, kayaking; was a favorite. I had never kayaked before and at 70 it was a new first. I enjoyed all aspects of our trip but I wish we had had better views in a couple of places. The apartments would have been great if they’d been easier to access, at least for luggage and better views. They had limited provisions. I did not have any personal contact with your agency but would recommend for others.

Activity Review
Glacier Kayaking Excursion
Glacier Kayaking Excursion
Norway

Great guides, Lucien and Maria. Despite our initial concerns with weather, sleet, rain, thick fog, we were able to end our day with lots of history, beautiful scenery and a wonderful place to view a glacier. Awesome trip. To imagine the mountains and the tremendous glacier in all their glory.

Quality of Experience
Guides, Drivers and Staff
Transport
Must drive the mountain following the team.
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Sep 03, 2025

Hi Terry!

Thank you so much for your thoughtful feedback! We're thrilled to hear that kayaking turned out to be a highlight for you—what a fantastic first at 70! We appreciate your notes on the accommodations and views, and we’ll certainly take that into account for future planning. Thank you for recommending us, and we hope you’ll consider traveling with us again!

Warm regards,
Kadri

An Outstanding experince
Norway | Aug 16 - Aug 31, 2025

P
paolo c.
Italy | Reviewed on Sep 01, 2025

thanks to the team we have enjoyed an outstanding experience. the specialist were always ready to answer question, and to assists and support. furthermore more, both le location that have been selected and the initiatives proposed has been consistent with our high expectations. a particular mention to the Oslo guided tour, that, thanks to the assistance and contribution of our fantastic guide (Lina) we enjoyed a very lively and interesting morning. we definitely plan to use kim kim service again and again.

thank you so much

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Sep 21, 2025

Dear Paolo!

We are so glad to read that you have enjoy our beautiful country and all the proposed initiatives we have had for you! Thats what we are here for !!

We truly appreciate your kind words about the Oslo guided tour — Lina will be thrilled to hear them when we tell her :D

For the whole team has been a pleasure to make this happen for you!
Be

Best regards!

Exceptional Service & Unforgettable Journeys
England | Aug 12 - Aug 26, 2025

Anne
Anne M.
Seattle, WA | Reviewed on Sep 01, 2025
I had an excellent experience working with Tetiana for my Europe trip. She went above and beyond with all of the bookings and recommendations for activities, making the entire journey smooth and stress-free. Every hotel she arranged was in the heart of the city, close to major attractions and within easy walking distance of the metro—perfect for exploring. Tetiana was incredibly helpful and always quick to respond if I had any questions or needed assistance, even with something as simple... Read more

I had an excellent experience working with Tetiana for my Europe trip. She went above and beyond with all of the bookings and recommendations for activities, making the entire journey smooth and stress-free. Every hotel she arranged was in the heart of the city, close to major attractions and within easy walking distance of the metro—perfect for exploring.

Tetiana was incredibly helpful and always quick to respond if I had any questions or needed assistance, even with something as simple as finding the meeting spot for a small group tour. Her professionalism, attention to detail, and personal touch made my trip unforgettable.

I highly recommend Tetiana to anyone planning their travels—she’s truly outstanding!

Hotel Reviews
NYX Hotel Dublin Christchurch
Dublin

Clean hotel with an excellent breakfast and a fantastic location within walking distance of many attractions. A convenient and comfortable stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kimpton Charlotte Square Hotel, an IHG Hotel
Edinburgh

Outstanding staff—always welcoming and attentive. The room was clean and comfortable, and the breakfast was excellent. A fantastic stay in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sanctuary House Hotel
London

Perfectly located in the heart of the city’s attractions. The room had a wonderful bathroom with a bathtub—ideal for soaking tired muscles. Excellent complimentary breakfast with very welcoming staff at the pub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Petit Beaumarchais
Paris - France

Hotel Le Petit Beaumarchais is in a fantastic central Paris location, close to the metro and main attractions. The room was basic but clean and comfortable, and the staff were friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Dublin Airport to Dublin
Private Transfer from Dublin Airport to Dublin
Dublin

We had a private transfer from Dublin Airport to the city, and our driver was friendly, punctual, and professional. The ride was comfortable and stress-free, making for a smooth start to our trip. Highly recommended for anyone looking for a hassle-free transfer.

Quality of Experience
Guides, Drivers and Staff
Transport
Ultimate Edinburgh Bike Tour
Ultimate Edinburgh Bike Tour
Edinburgh

We had an excellent Ultimate Edinburgh Bike Tour! Our guide shared lots of great stories, and the tour included fantastic stops at key sights, letting us see some of the best places in the city. Fun, informative, and highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
The Vaults Tour
The Vaults Tour
Edinburgh

We had an excellent Vaults tour! We explored Greyfriars Kirk with lots of spooky stories, then ventured into The Vaults, where our guide was fantastic—she even dressed the part like a witch! We learned so much and had a thrilling, memorable experience. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Edinburgh Castle & Old Town Private Tour
Edinburgh Castle & Old Town Private Tour
Edinburgh

We had an amazing private tour of Edinburgh Castle and the Old Town with Adrian. He was exceptional—friendly, knowledgeable, and full of fascinating stories that brought the city’s history to life. His passion and insights made the tour both engaging and unforgettable. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
One Day Trip Canterbury & Dover Cliffs
One Day Trip Canterbury & Dover Cliffs
England

Fantastic Canterbury & Dover Cliffs day trip with Kevin! Friendly, knowledgeable, and attentive. We explored Canterbury at our own pace and enjoyed breathtaking views at the Dover Cliffs. Kevin made the day smooth, enjoyable, and memorable—highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Stonehenge and Bath
Stonehenge and Bath
England

Our day trip to Stonehenge and Bath with Tony was fantastic. Tony was knowledgeable, friendly, and made the experience seamless and enjoyable. At Stonehenge, we learned fascinating history about the stones and their mysterious origins. In Bath, Tony took us on a walking tour, sharing stories about the Roman Baths and pointing out the stunning Georgian architecture and hidden gems throughout the city. His insights brought the history and character of Bath to life. The tour was well-organized, comfortable, and allowed plenty of time to explore both locations. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

An unforgettable experience! The Beefeaters were hilarious, engaging, and incredibly knowledgeable, making the history of the Tower come alive. Seeing the Crown Jewels in person was absolutely breathtaking. We spent the entire day exploring the grounds, the towers, and the exhibits—it was immersive, fascinating, and well worth the money. From the medieval architecture to the stories of kings and queens, every moment was captivating. I would highly recommend this tour to anyone visiting London!

Quality of Experience
Guides, Drivers and Staff
Transport
Hop-on hop-off sightseeing bus
Hop-on hop-off sightseeing bus
London

A fantastic way to see all the main sights and get oriented in London. The headphones provided interesting commentary about the history and significance of each location, which made the tour both fun and educational. Being able to hop on and off allowed us to explore at our own pace, and it made navigating the city on our own afterward much easier. Highly recommended for first-time visitors!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Oct 14, 2025

Hi Anne!
Oh wow — thank you so much for your incredibly kind words!

I’m truly so happy to hear that your trip went so well and that you enjoyed every moment of it. It sounds like you had a wonderful adventure, and I’m really glad everything came together smoothly so you could simply relax and enjoy exploring.

It was a real pleasure to help with the planning, and hearing that the journey was memorable for you makes me genuinely happy.

Wishing you many more amazing travels ahead — and I hope our paths cross again on another great adventure!

Warm regards,
Tania

My family had an amazing time in Brazil
Brazil | Aug 18 - Aug 27, 2025

Sathees
Sathees R.
Canada | Reviewed on Sep 01, 2025
My family had an amazing time in Brazil.
Camille was amazing at understanding our needs and coming up with an exciting itinerary. She also made herself available in a short notice many time during planning to answer all our questions. We had a great time in Amasonia and South Paternal (we even saw a Jaguar kill). Thanks so much Camille and team!!
Read more

My family had an amazing time in Brazil.
Camille was amazing at understanding our needs and coming up with an exciting itinerary. She also made herself available in a short notice many time during planning to answer all our questions. We had a great time in Amasonia and South Paternal (we even saw a Jaguar kill). Thanks so much Camille and team!!

Hotel Reviews
Intercity Cuiabá
Cuiabá
Pousada Piuval
Pocone

Very good hotel. Especially common grounds were well maintained.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santa Rosa Pantanal Hotel
Poconé

Room we got was dark and was not very clean. Wifi is very poor. But food is delicious, very friendly staff and very beautifully maintained common grounds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Food is great. Hotel room should be modernized.
Amazon Premium Lodge
Manaus

Really good stay. We enjoyed a lot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day of adventures in Pantanal
Day of adventures in Pantanal
Brazil
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Jaguar Safari & Transfer to Northern Pantanal Lodge
Morning Jaguar Safari & Transfer to Northern Pantanal Lodge
Brazil
Transfer & immersion at the rainforest
Transfer & immersion at the rainforest
Brazil
Food
Adventures in the Jungle Lodge (AP- Days 2 & 3)
Adventures in the Jungle Lodge (AP- Days 2 & 3)
The Amazon

Piranha fishing and Amasonia jungle walk were amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Jaguar Safari Tour in Porto Jofre
Full-Day Jaguar Safari Tour in Porto Jofre
Brazil

Boat driver and guide were amazing. We saw a Jaguar kill and lots of birds. We saw Giant River Otter

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer & immersion in the rainforest (AP - Day 1)
Transfer & immersion in the rainforest (AP - Day 1)
Brazil

We got an opportunity to try the temperature difference between two kinds of water the point if merginf.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camille Terra
Camille
Camille Terra
Local specialist in Brazil | Replied on Sep 01, 2025

Hi Sathees,

Thank you for your kind words! We’re so glad your family enjoyed the Amazon and Pantanal and what an unforgettable moment to see a jaguar in action! It was a pleasure planning your trip, and we’d love to welcome you back to Brazil someday.

Until next time,
Camille

Great planning by the local specialist and th...
Italy | Aug 24 - Aug 31, 2025

Brian
Brian L.
Newark, NJ | Reviewed on Sep 01, 2025
Great planning by the local specialist and the op support team on the ground! Really catered to what our needs are and provided an authentic locally guided experience! Read more

Great planning by the local specialist and the op support team on the ground! Really catered to what our needs are and provided an authentic locally guided experience!

Activity Review
Private guided tour of Rome in Golf Cart
Private guided tour of Rome in Golf Cart
Rome

Our guide who gave the tour was amazing!

Quality of Experience
Our guide who gave the tour was amazing!
Guides, Drivers and Staff
The small group and the n owl she of the guide who made it fund and memorable
Transport
Golf cart can be a bit better
Local specialist: Eleonora Arrigoni
Eleonora
Eleonora Arrigoni
Local specialist in Milan | Replied on Sep 11, 2025

Hi Brian!
Thank you so much for writing this wonderful review, I truly appreciate it!
It was really a pleasure for us to assist you in planning this amazing trip and making it come to life. I truly hope the memories of this journey will stay with you and that you’ll come back to visit our beautiful Italy soon—maybe even with us again, who knows!
Warm regards,
Eleonora

Thank you Gummi!
Iceland | Aug 26 - Aug 31, 2025

Jessie
Jessie S.
Ashburn, VA | Reviewed on Sep 01, 2025
Gummi was wonderful in helping us plan our perfect trip to Iceland. 🇮🇸 We especially appreciated the site-to-site Google maps he provided and the tips for each site, such as where to park and how much time to spend at each site. We especially enjoyed the stop for ice cream at a dairy farm, the lava cave tour, visiting the black sand beaches and horseback riding in Vic. Thank you Gummi for your thoughtful assistance in helping our have a truly fabulous trip! Read more

Gummi was wonderful in helping us plan our perfect trip to Iceland. 🇮🇸 We especially appreciated the site-to-site Google maps he provided and the tips for each site, such as where to park and how much time to spend at each site. We especially enjoyed the stop for ice cream at a dairy farm, the lava cave tour, visiting the black sand beaches and horseback riding in Vic. Thank you Gummi for your thoughtful assistance in helping our have a truly fabulous trip!

Hotel Reviews
Alda Hotel Reykjavík
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir
Authenticity & Character
Location
Beautiful views
Staff
Cleanliness & Comfort
Activity Reviews
Horse Riding on Black Sand Beach
Horse Riding on Black Sand Beach
Iceland
Quality of Experience
Guides, Drivers and Staff
Lava Tunnel Activity
Lava Tunnel Activity
Iceland

The tunnel itself was very cool to see. I appreciated the history of the tunnel and geology lesson.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 01, 2025

I am really happy to read that everything went so well and that you were happy with the trip!
Honestly, how good is that ice cream, right? :D

I do hope we'll see you in Iceland soon again :)

Our Ireland trip August 23 to August 31
Ireland | Aug 24 - Aug 29, 2025

Joanne
Joanne A.
Ashburn, VA | Reviewed on Sep 01, 2025
Kimkim travel agent was amazing very easy to use! You just explain what you are looking to do during your vacation and they do the rest!!! Cathy was awesome always quick to reply to any questions that I had!! The whole thing was so easy the planning, the payment. Then the Roadbook wow I can’t even begin to explain how amazing all the details they provided us!! The google maps links from one location to the other the time it will take to get to one location to the other the schedule that they... Read more

Kimkim travel agent was amazing very easy to use! You just explain what you are looking to do during your vacation and they do the rest!!! Cathy was awesome always quick to reply to any questions that I had!! The whole thing was so easy the planning, the payment. Then the Roadbook wow I can’t even begin to explain how amazing all the details they provided us!! The google maps links from one location to the other the time it will take to get to one location to the other the schedule that they set was perfect to go from one tourist destination to the other! All the tickets were provided that we would need for entrance for our stops!!! But what we are most grateful for was the hotels they chose! They were amazing! With comfortable rooms and beds to amazing breakfast! The attractions that they chose for us were wonderful!!! I can’t say enough about how pleased we were with Kimkim (Cathy)
Thank you so much for your time and for planning such a wonderful vacation that we will remember for ever!

Hotel Reviews
George Hotel Limerick City
Limerick

The hotel is lovely but no parking on site so hard with luggage

Authenticity & Character
Location
It was in a city so traffic and no parking
Staff
Cleanliness & Comfort
Blarney Woolen Mills Hotel
Blarney, Ireland

Steps away from the Blarney Stone! Very clean Nice staff

Authenticity & Character
Lots of shops at the hotel location
Location
Just seconds away from the Blarney castle
Staff
Cleanliness & Comfort
Bathroom and rooms were clean
Killarney Heights Hotel
Killarney

Very lovely clean and beautiful

Authenticity & Character
Clean and comfortable beds
Location
Easy to get to and close to our attractions
Staff
Very kind
Cleanliness & Comfort
Bathroom in lobby clean hotel rooms very clean
Fiddle & Bow
Doolin

This hotel was so cute and charming very bohemian. The workers were very helpful to any information that we asked about! Gave us great recommendations on where to go eat and any extra sightseeing that we must do!

Authenticity & Character
Every detail in that hotel was amazing definitely Bohemian style, which we loved!
Location
In such a cute town with pubs and cows all around!
Staff
Vladimir gave us amazing insight on places to go
Cleanliness & Comfort
The beds were so comfortable!!!
The Connacht Hotel
Galway

Lovely hotel, beds very comfortable breakfast was wonderful!!! Very nice workers and it was very clean!

Authenticity & Character
Had very nice charm
Location
Easy to get to, lots of parking around back
Staff
Very helpful and kind
Cleanliness & Comfort
Lobby bathrooms were clean and hotel rooms were lovely
Activity Reviews
Welcome to Limerick!
Welcome to Limerick!
Limerick

More of city living, lots of traffic rather be back in Dingle for sure. But have to make our way closer to Shannon Airport!

Quality of Experience
Transport
Hard to find parking had to use parking garage a block and half away from hotel! Very hard with all your luggage! But it was a clean city!
Rock of Cashel
Rock of Cashel
Ireland

All up hill. But beautiful

Quality of Experience
All up hill but beautiful to see
Welcome to Cashel!
Welcome to Cashel!
Cashel

Lovely little town

Quality of Experience
Killarney National Park Jaunt - From Park to Castle
Killarney National Park Jaunt - From Park to Castle
Ireland

The hour long ride was lovely.

Quality of Experience
We had a beautiful sunny day
Guides, Drivers and Staff
Kyle was a young 18 yr old driver that was very kind and informative.
Transport
The horse carriage ride was clean and very smooth
Harrow  : Authentic dining experience
Harrow : Authentic dining experience
Killarney

Lovely little restaurant in town.

Quality of Experience
Food was delicious!!!!
Guides, Drivers and Staff
Staff was wonderful
Ring of Kerry & Skellig Ring Private Day Tour
Ring of Kerry & Skellig Ring Private Day Tour
Ireland

Lots of Ireland information! Aodan catered the trip around our abilities to be able to walk or climb and our likes and what we would really like to see!

Quality of Experience
5 stars our driver Aodan was great to work with!
Guides, Drivers and Staff
Very informative
Transport
Drove those windy roads gracefully
Afternoon tea at Dromoland Castle
Afternoon tea at Dromoland Castle
Doolin

5star experience first class all the way!

Quality of Experience
The food and desserts were delicious
Guides, Drivers and Staff
The staff was delightful
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

The staff was wonderful the have golf cart to take the handicap or elderly up to the top!!

Quality of Experience
We had a beautiful day with the sun out so we could see the cliffs perfectly!
Guides, Drivers and Staff
The golf carts were amazing to help older people!
Transport
Very kind and helpful with the walker!!!
Welcome to Doolin
Welcome to Doolin
Doolin
Quality of Experience
Guides, Drivers and Staff
Traditional working sheep farm and Sheepdog demonstration
Traditional working sheep farm and Sheepdog demonstration
Ireland

One of our favorite things that we did! Very interesting and informative. Loved watching Rex handle the sheep. So glad we did it worth seeing for sure!

Quality of Experience
Just fascinating to watch and beautiful scenery all around!
Guides, Drivers and Staff
The owner was very nice and answered lots of questions
Kylemore Abbey
Kylemore Abbey
Ireland

A must do attraction! The garden s there were amazing

Quality of Experience
The tea shop at the garden had amazing hot soups and sandwiches to warm up!
Guides, Drivers and Staff
A staff told us the history of the Abby because my mom couldn’t walk the steps to where the briefing was at.
Transport
Yes they have a bus to drive you back and forth from garden to Abby and a shelter out of the rain while waiting for the bus!
Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Sep 05, 2025

Hi Joanne,
Thank you so much for your wonderful feedback! It was such a pleasure working with you on this special family trip to Ireland. I really appreciate all the thoughtful details you shared, and your photos are just fantastic!

Warmest regards,
Cathy

10 days in Spain
Spain | Aug 21 - Aug 31, 2025

Michael
Michael S.
Chicago, IL | Reviewed on Sep 01, 2025
Hector was very responsive in creating our great trip to Barcelona, Madrid and Mallorca.
During the planning phase, he responded very quickly to any questions and the suggestions and plans that he made were very enjoyable
Nadia and Natalia from the Support team real quick to respond to any comments or questions. I feel totally supported throughout the trip.
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Hector was very responsive in creating our great trip to Barcelona, Madrid and Mallorca.
During the planning phase, he responded very quickly to any questions and the suggestions and plans that he made were very enjoyable
Nadia and Natalia from the Support team real quick to respond to any comments or questions. I feel totally supported throughout the trip.

Hotel Reviews
Barcelona Airport Hotel
El Prat de Llobregat

Nice hotel. Really not that close to the airport. It’s a bit rundown, one elevator was broken, the pool area needs some attention. Other than that, it was pretty comfortable. The shuttle is very predictable.

Authenticity & Character
Really needs an upgrade. A bit rundown, but clean.
Location
Staff
Cleanliness & Comfort
Pure Salt Port Adriano Hotel & SPA—Adults Only
El Toro, Mallorca

The hotel was beautiful, the people were so nice. Was very well located near restaurants and a beach. The free breakfast was fantastic. I guess the only criticism we had is that the rooms don’t get cool enough. But then again we are Americans and we expect freezing cold rooms. LOL

Authenticity & Character
The rooms are sizable. The staff is wonderful. Really nice view of the port. The pool is fantastic. The breakfast is are really good.
Authenticity & Character
Location
Very close to the beach and good restaurants. You really don’t need to leave the area.
Location
Very close to the beach and good restaurants. You really don’t need to leave the area.
Staff
Everyone was very friendly and helpful
Staff
Everyone was very friendly and helpful
Cleanliness & Comfort
The rooms were a bit warm at night, but not terrible
Cleanliness & Comfort
The rooms were a bit warm at night, but not terrible
Activity Reviews
A Day on the Mediterranean: Catamaran Cruise from La Palma
A Day on the Mediterranean: Catamaran Cruise from La Palma
Mallorca

A beautiful trip around the coast. Certainly should be included in the itinerary of Mallorcan visitors.

Quality of Experience
Food
I think that they’re very good job with the food on board
Guides, Drivers and Staff
Transport
I gave it to you only because we drove and I just wanted to make you guys aware that the parking situation for these catamarans is really challenging
Inside the Prado: A Private Experience
Inside the Prado: A Private Experience
Madrid

Absolutely a fantastic two hour experience. We’re not that into art museums but the tour guide was so fantastic that she made it very interesting and we learned a lot.

Quality of Experience
A fantastic guide who didn’t try and jam in 200 paintings, but focused on a few of the painters and gave us in depth discussion on them.
Guides, Drivers and Staff
Transport
It was a walking tour
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Madrid is a beautiful city and our tour guide gave us a pretty good tour.

Quality of Experience
Guides, Drivers and Staff
I think our tour guide was OK, but it’s hard to compare him with the guy that gave us a tour of Barcelona.
Transport
It was a walking tour
Montserrat & Penedès: Nature, Devotion & Cava
Montserrat & Penedès: Nature, Devotion & Cava
Barcelona

Montserrat is a fantastic site to see. We certainly enjoyed seeing the area. Most of it was self guided, and we took the train to the top and hiked which was interesting.

Quality of Experience
The tour of Montserrat was amazing, but I think if it was a day when the boys choir was there, it would’ve been a lot better.
Guides, Drivers and Staff
As I mentioned before, there was another group that had a Spanish speaking only person, and therefore the tour was done, mostly in Spanish with occasional translation for English.
Transport
See above
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

The guide was fantastic. Very knowledgeable. We started with a walking tour went to the Palau music hall. He loved music and was very enthusiastic making that tour great. And then of course go out. Familiar is always fantastic to see.

Quality of Experience
The enthusiasm of the guide and the knowledge.
Guides, Drivers and Staff
See above.
Transport
It was mostly a walking tour and we took a taxi.
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Enjoyable. The guide was very knowledgeable. Plenty of food and plenty enough to drink.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
It was a walking tour
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 01, 2025

Hi Michael,
Thank you so much for taking the time to share your experience! I’m truly delighted to hear that you enjoyed your trip to Barcelona, Madrid, and Mallorca, and that the planning process felt smooth and responsive.
It was a real pleasure working with you and tailoring the trip to your preferences. I’m very glad the suggestions and recommendations added value to your experience. I look forward to helping you plan your next adventure.
All the best,
Héctor

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