Kimkim Trip Reviews

4.8
Based on 16,476 ratings
Read 16,476 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Yorkshire
England | May 10 - May 17, 2025

E
Elizabeth M.
Ashland, MA | Reviewed on May 29, 2025

We had booked KimKim for guides in York, England and the Yorkshire area. Tatiana, our English contact, provided us with knowledgeable local people who were wonderfully responsive to our interests. It was a great time for us. Thank you, KimKim.

Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Jun 02, 2025

Dear Elizabeth!
Thank you so much for your kind words! I'm truly glad to hear you had a wonderful time in York and the Yorkshire area. It was a pleasure planning this journey for you, and I’m so happy it turned out to be a memorable experience. Wishing you many more fantastic adventures ahead!

Freaking awesome!
Scotland | May 17 - May 26, 2025

K
Kent M.
Chicago, IL | Reviewed on May 29, 2025
Simply put, we will never travel abroad again without using KimKim. Aleksandra was extremely helpful in the planning of the trip, coordination of everything and even during the trip when we had questions. Once you try KimKim you will never travel any other way. Read more

Simply put, we will never travel abroad again without using KimKim. Aleksandra was extremely helpful in the planning of the trip, coordination of everything and even during the trip when we had questions. Once you try KimKim you will never travel any other way.

Hotel Reviews
Corriegour Lodge Hotel
By Fort William, Letterfinlay

Absolutely love this place. Former hunting lodge turned boutique hotel run by a mother and son duo. If you stay here, do not dine anywhere else other than at the lodge. The food was not only the best meal we had in Scotland, but one of the best I have had in the last year, and we dine at many high-end restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hootananny
Inverness

Rooms were very nice and clean. Checking in was a bit strange, not real front desk, etc. Many other hotels in same area that I would probably opt for if I went back to Inverness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Another Place, The Machrie
Port Ellen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Virgin Hotels Edinburgh
Edinburgh

Never stayed in a Virgin hotel in the past. Will seek them out going forward. Perfect room. Perfect service. Perfect location. Perfect bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iveagh Gardens Hotel
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room2 Belfast Hometel
Belfast
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Belfast Food Tour
Belfast Food Tour
Belfast

Just not what it was described. Guide was interesting but showed up with very little planned. Led with well this restaurant is closed, and that one is closed. Kind of like he was winging it as we went along. Told us we were ending with ice cream which I envisioned would be in a nice shop/creamery. Literally went into a convenience store where we got scoops from the attendant. Ice cream was fine, just not what you would expect on a "Food Tour".

Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Private Scotch Whisky & Artisan Food Tasting Tour
Private Scotch Whisky & Artisan Food Tasting Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva

Let’s start with the good. The visit to Osti...
Italy | May 19 - May 28, 2025

Bob
Bob B.
Flagami, FL | Reviewed on May 29, 2025
Let’s start with the good. The visit to Ostia Antiqua was amazing. Our guide was the best and very engaging. We also very much enjoyed the trip to San Gimignano, Siena and Chianti was enjoyable with the wine tasting. Here are areas of improvement:
The level of information provided on exactly what we were getting or not getting at each site was not sufficient.
More detail on timing of events was needed.
Getting the some details of our trip more than 2-3 weeks before departure would have...
Read more

Let’s start with the good. The visit to Ostia Antiqua was amazing. Our guide was the best and very engaging. We also very much enjoyed the trip to San Gimignano, Siena and Chianti was enjoyable with the wine tasting.

Here are areas of improvement:
The level of information provided on exactly what we were getting or not getting at each site was not sufficient.
More detail on timing of events was needed.
Getting the some details of our trip more than 2-3 weeks before departure would have enabled more planning.

Our plane was delayed in arriving to Rome and we missed our first train ride to Florence and had to purchase new tickets for $444.35 . I felt like we should have been advised to wait to purchase the train ticket to Florence upon arrival. Instead we had a significant unexpected expense at the beginning of our trip.

The hotels we stayed at were good but not outstanding. Probably the one in Assisi was the best. Our reservations were incorrect in two of the hotels as they had the reservation as all one queen beds when one of the rooms were 2 twin beds. The shower in our room in Rome did not work correctly.

We did not have enough information on how to get back from Ostia Antiqua nor how long the trip would last.

Not having the English guide for the Vatican gardens nor the Scavi tour at St. Peter’s scheduled were disappointments as planning a year in advance, I would have expected those could have been arranged.

We did appreciate having other items offered to compensate for not getting what we had been planning for, but when paying a premium for travel services we would have expected more.

Hope these comments can be accepted as constructive feedback.

We enjoyed Italy very much and in the end had a wonderful trip.

Hotel Reviews
Hotel Ginori al Duomo
Florence

Nice mid-level hotel. Images over stated the

Authenticity & Character
Location
Staff
Very helpful
Cleanliness & Comfort
Il Palazzo
Assisi

Great location but need to know that it takes effort to walk there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trevi Palace Luxury Inn
Rome

Road was a bit too crowded. Shower had mold in our room.

Authenticity & Character
Location
Staff
Very helpful
Cleanliness & Comfort
Shower to work correctly and no dirty moldy grout in shower
Activity Reviews
Uffizi Gallery and Accademia Gallery
Uffizi Gallery and Accademia Gallery
Florence

Great but crowd control is over whelming

Quality of Experience
Private tour in San Gimignano, Siena and Chianti
Private tour in San Gimignano, Siena and Chianti
Italy

Enjoyed this trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free afternoon in Assisi
Free afternoon in Assisi
Assisi

Enjoyed going to Basilica. Sam Domiano, and walking from tops of hill down to the Basilica

Quality of Experience
Assisi Walking Tour
Assisi Walking Tour
Assisi

We did this on our own

Local specialist: Grazia Greco

Amazing Family Trip to Greece
Greece | May 18 - May 27, 2025

Toby
Toby B.
Chicago, IL | Reviewed on May 29, 2025
We had an unforgettable experience in Greece! Angela planned such a great trip for us. She was always available and helpful in planning all the details. The hotels were beautiful and perfect locations. The excursion to Dilos was a favorite of ours and her recommendation to do the Caldera hike in Santorini was a hit! All of the people we met were so welcoming and hospitable. Our favorite guide was George in Mykonos! He was instantly engaging and passionate about sharing his home and all the... Read more

We had an unforgettable experience in Greece! Angela planned such a great trip for us. She was always available and helpful in planning all the details. The hotels were beautiful and perfect locations. The excursion to Dilos was a favorite of ours and her recommendation to do the Caldera hike in Santorini was a hit! All of the people we met were so welcoming and hospitable. Our favorite guide was George in Mykonos! He was instantly engaging and passionate about sharing his home and all the special places. We would recommend Angela to our friends and family if they ever decide to travel to Greece!

Hotel Reviews
Ava Hotel & Suites
Athens
Authenticity & Character
Location
Right in the heart of everything
Staff
Attentive and friendly
Cleanliness & Comfort
Absolute Mykonos Suites & More
Mykonos
Authenticity & Character
Location
Staff
So friendly and welcoming
Cleanliness & Comfort
Sole d'oro Luxury Suites
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Happy Cretan Suites
Malevizi, Crete
Authenticity & Character
Location
Staff
Most welcoming and friendly , so hospitable
Cleanliness & Comfort
Activity Reviews
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Mykonos Island Tour - Like a Local!
Mykonos Island Tour - Like a Local!
Mykonos

Our guide made this experience amazing George was so engaging and shared he love of his home with us. He was so genuine and enthusiastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Rhenia & Delos day cruise
Rhenia & Delos day cruise
Mykonos

Really loved going to Delos It was enough time to walk and hike the island and enjoy the history The boat ride was fun and the staff was very welcoming

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on May 29, 2025

Yeia sou Toby,

I am so happy to know that you enjoyed your time here in Greece with us!
I deeply appreciate that you would recommend me to your friends and family. Your trust means a lot to me. 🙂🙏
I would love to see you come back and show you more of my amazing country. 😀

My best to you and the family,
Angela - the GA Trips team

Good balanced itinerary with knowledgeable, responsible and flexible guides
China | May 14 - May 26, 2025

Vitaliy
Vitaliy V.
Ashland, CA | Reviewed on May 29, 2025
Planning trip: Kimi did great job helping us to create interesting itinerary and as real itinerary execution showed, it was good balanced itinerary with efficient usage of our travel time. Unfortunately, Kimi started working on Tibet permit very late and it made us very nervous. We arrived in Chengdu without knowledge and confirmation if we have Tibet permit . Only Sophie's ( Sophie is probably Kimi's coworker) good and clear emails during first days of our trip clarified all necessary... Read more

Planning trip: Kimi did great job helping us to create interesting itinerary and as real itinerary execution showed, it was good balanced itinerary with efficient usage of our travel time. Unfortunately, Kimi started working on Tibet permit very late and it made us very nervous. We arrived in Chengdu without knowledge and confirmation if we have Tibet permit . Only Sophie's ( Sophie is probably Kimi's coworker) good and clear emails during first days of our trip clarified all necessary details .
After all payments were finalized Kimi stated that she missed flight from Lhasa into Xi'an to include in trip price. Now they asked to pay extra money through PayPal. Not sure how valid this request.
We worked with 3 guides : Michael ( Chengdu -Rilong with hiking) , Gelek - Tibet, and Jerry - Xi'an. All 3 guides were knowledgeable, responsible and flexible. They did great job

Hotel Reviews
Tibet Hotel Chengdu
Chengdu

This hotel has everything what you need. Their breakfast exceeded all my expectations. 10-20 dishes, juices, tea, coffee, pastries , all was super.

Authenticity & Character
Location
Close to river, shopping malls, no problems with taxi
Staff
Cleanliness & Comfort
Siguniang Shan Hotel
Rilong

Hotel's rooms had multiple problems like temperature thermostat were broken ( I had 28-30C in my room 4 nights and reception was not cooperative to fix it ). Breakfast had limited number choices , no juices and terrible coffee.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tangka Hotel
Lhasa

Comfortable rooms with good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Qomo Langzong Hotel
Shigatse

Everything worked there and breakfast had multiple selection with good quality food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Noble Hotel Xi'an

It is truly luxury hotel where you enjoy your stay. Breakfast was awesome with everything what you even can't imagine

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shuangqiao Valley Hiking
Shuangqiao Valley Hiking
Rilong

Unique place, great hike

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Changping Valley Hiking
Changping Valley Hiking
Rilong

Great Hike. No luck with weather, it was drizzling 90% of hike time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wolong Gengda Panda Research Center + Dengsheng Gorge Hiking (3 hours)
Wolong Gengda Panda Research Center + Dengsheng Gorge Hiking (3 hours)
Wolong

Wolong Gengda Panda Research Center is amazing. We saw multiple Pandas and place was not very crowded. Dengsheng Gorge Hiking was not prepared. Stairs were destroyed by recent flooding and we had to turn around . It was muddy with crossing couple of local creeks. It is not a problem for our group if we knew in advance and put proper hiking shoes and proper hiking clothes. But we expect easy hike and were not prepared to actual trail conditions

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Tibet Highlights Tour: Explore Norbulingka, Drepung Monastery, and Jokhang Temple
Full-Day Tibet Highlights Tour: Explore Norbulingka, Drepung Monastery, and Jokhang Temple
Lhasa

It was absolutely unique tour with very knowledgeable guide Gelek.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Haizi Valley Hiking
Haizi Valley Hiking
Rilong

It was challenging hike with multiple muddy sections . Surrounding views are fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Essence of Tibet Tour: Explore Potala Palace and Stroll Through Old Barkhor Street
Full-Day Essence of Tibet Tour: Explore Potala Palace and Stroll Through Old Barkhor Street
Lhasa

Gelek's tour of Potala Palace was fantastic. Instead of Stroll Through Old Barkhor Street we attend Jokhang Temple

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Xi'an Highlights: Ancient City Wall, The Terracotta Warriors and Horses
Full Day Xi'an Highlights: Ancient City Wall, The Terracotta Warriors and Horses
Xian

Terracotta Warriors and Horses is absolutely unique archeology museum only it was too crowded. Ancient City Wall was very interesting addition

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lhasa – Shigatse| The Stunning  Palcho Monastery, Yarlung Tsangpo Canyon, Karuola Glacier
Lhasa – Shigatse| The Stunning Palcho Monastery, Yarlung Tsangpo Canyon, Karuola Glacier
Lhasa

It was long day with exploring nature jewels : Yamdrok Lake and Karuola Glacier. Yarlung Tsangpo Canyon is far away from our route, not sure why it was included.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shigatse–Lhasa | Enjoy the rest of your day in Lhasa
Shigatse–Lhasa | Enjoy the rest of your day in Lhasa
Lhasa

It was primary drive with visiting Shigatse Monastery.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kimi Huang
Kimi
Kimi Huang
Local specialist in Guilin, Guangxi, China | Replied on Jun 04, 2025
Thank you for your feedback and comments. We truly appreciate you taking the time to share your experience. Regarding the Tibet permit, we understand your concerns. The permit process can only begin about two weeks in advance. Our team promptly collected the necessary China visa copies and coordinated with Emmett and Yuanzheng for supplementary documents. Rest assured, everything was under control, and your tour guide informed your group as soon as the permit was obtained. We apologize for... Read more

Thank you for your feedback and comments. We truly appreciate you taking the time to share your experience.

Regarding the Tibet permit, we understand your concerns. The permit process can only begin about two weeks in advance. Our team promptly collected the necessary China visa copies and coordinated with Emmett and Yuanzheng for supplementary documents. Rest assured, everything was under control, and your tour guide informed your group as soon as the permit was obtained.

We apologize for any confusion regarding the missing flight cost from Lhasa to Xi'an. It was our understanding that all group members agreed to the additional payment of at least $150 before the trip. We appreciate your understanding and cooperation.

I'm glad to hear that most of the hotels met your expectations. We apologize for any inconvenience at the Siguniang hotel. Due to its remote location and limited options, it remains the best choice for hiking travelers aiming to maximize their time in the area.

Thank you again for your feedback, and we're delighted you enjoyed the guidance from Michael, Gelek, and Jerry. They are indeed excellent at ensuring a memorable experience.

We visited Chiang Mai, Krabi and Bangkok. Ov...
Thailand | May 20 - May 28, 2025

A
Alex W.
Boston, MA | Reviewed on May 29, 2025
We visited Chiang Mai, Krabi and Bangkok. Overall, Kim Kim did an outstanding job booking our itinerary. Hoa Tran was our trip designer. Hoa and the rest of the team did an outstanding job. We researched different agencies comparing different cities, hotels and excursions to fit into our budget and our goals for the trip. Kim Kim / Exotic Voyages was not the lowest cost option, but they presented the best hotel options and offerings. Hoa was very patient with us throughout the process.... Read more

We visited Chiang Mai, Krabi and Bangkok. Overall, Kim Kim did an outstanding job booking our itinerary. Hoa Tran was our trip designer. Hoa and the rest of the team did an outstanding job.

We researched different agencies comparing different cities, hotels and excursions to fit into our budget and our goals for the trip. Kim Kim / Exotic Voyages was not the lowest cost option, but they presented the best hotel options and offerings. Hoa was very patient with us throughout the process. We went through at least 8 iterations of our itinerary before settling on the final plan and decision. Hoa was helpful and responsive throughout the process.

We started our trip at Chiang Mai. We were greeted at the airport by our local guide, Ms. Kanyavee (Mona), and the driver. The team promptly took us to our hotel and made sure that we were settled in. Mona was clear in guiding us through our the plan for the Doi Ithanon excursion. At Doi Ithanon, we saw a few waterfalls, saw how local villagers lived, and had a chance to enjoy a very nice lunch during the trip. At the end of our trip to Chiang Mai, Ms. Mona made sure that we got through our check-in for our next flight. She was super helpful with making sure that our luggage passed the inspection process.

After Chiang Mai, we spent three days in Krabi. On one of the days, we went to Hong Island on a speedboat. The speedboat ride was amazing. In terms of snorkling, the water was nice and warm. However, we only saw small fish, sea urchins and sea anemones. Our hotel had amazing food. On our last day, we asked to see if the driver can come a little later so that we could grab breakfast before we left for Bangkok. Hoa was accommodating and helped us make the change.

Our last visit was to Bangkok. We arrived around 1 PM. Despite that, our local guide, Ms Ae, got us checked in early. While our excursion into Chinatown wasn't supposed to start until 5 PM, Ms Ae took us to visit the local mall. We got in a quick bite, haircut, and shopping before our excursion. Make sure that you add Terminal 21 to your list of places to visit. The food court had a broad offering of food for ridiculously low prices. We ate for a party of 4 for about 500 bahts. Ms. Ae then took us to visit Chinatown. Our visit included two stops at Michelin starred restaurants. The noodle at the restaurant was one of our favorite dishes.

We visited the floating market and train market the next day, along with a visit to the Wat Pro temple in the afternoon. The markets were a treat. Wat Pro was also great. On our third day in Bangkok, we visit the temples at Ayutthaya. It was a nice excursion, but it was a 90 minutes ride from Bangkok. If we had known that you can visit an elephant sanctuary and ride elements, we would have added that to the itinerary. Note that the elephant sanctuary at Chiang Mai is about a 5 hours excursion. You can do a much less intensive event at Ayutthaya for less time.

On our final day, we were on our own. We wanted to keep one day for shopping in Bangkok before our departure. We also squeezed in dim sum at Sui San restaurant. Our tour guide then picked us up at the hotel to take us to the airport. Ms Ae made sure that we got through the check-in process, helped us with our VAT registration and directed us to the right gates before she left. Note that Ms Ae called the hotel manager on our behalf to allow us an extra 2 hours before check-out to give us time to shop in the morning.

Our local tour guides were phenomenal. If we could give them a 6 rating, we would. They not only provided us with incredible insights into the culture and history, but went out of their way to make sure that our stay was comfortable. They intervened with local businesses when we needed help communicating with them. Our trip would not have been as fun without them.

Finally, Hoa checked in with us constantly throughout our trip. She made herself available to us to help with anything we needed.

The Kim Kim team was incredible. We would highly recommend them. We will use them for future trips.

Hotel Reviews
De Chai The Colonial Hotel & Spa
Chiang Mai

De Chai The Colonial Hotel & Spa has some nice features such as the Koi pool that greets you when you get there. The hotel is close to outside laundry services, hotels and shops. The downstairs restaurant was clean and provided good breakfast. The staff were courteous, friendly and helpful. The rooms were clean, however, there are a few quirks that require some getting used to. As it is common with Thai hotels, the bathroom and hallways were not air conditioned so the temperature in those spaces were much warmer than the rest of the rooms. The walls to the bathroom were glass with wallpaper covering. This means that if someone goes to the bathroom in the middle of the night and turns on the lights, you get a glow from the wall. Finally, some of the lights and the AC were controlled by a control panel that took some getting used to. Given the cleanliness, location and the overall condition of the unit, I would recommend this hotel to travelers.

Authenticity & Character
Location
The hotel is close to multiple restaurants and shops.
Staff
Cleanliness & Comfort
The rooms were clean, but the control panel to control the lights and AC took some getting used to.
Solitaire Bangkok Sukhumvit 11
Bangkok

Our room was small and musty. Overall, it wasn't a comfortable living experience. Additionally, the hotel TV didn't have access to many cable channels. It also didn't have access to Netlix or other streaming services; therefore, we ended up using our laptop to watch TV. The hotel restaurant offers a variety of food options. However, while there was a lot of food, the quality wasn't great. The Asian "baos" din't taste fresh. The orange juice tasted like Tang. The other fruit juices weren't better. The pancake machine cooked up pancakes that had a rubbery texture. The gym offered decent equipment, but the room is way too warm.

Authenticity & Character
City hotel that is close to amenities
Location
About 10 minutes walk to the Sumkhivit subway. There are 3 7-elevens within 100 meter of the hotel. There are lots of bars and restaurant options nearby.
Staff
Staff were friendly and helpful
Cleanliness & Comfort
Room was small and musty. Additionally, they need to upgrade their TV options.
Varana Krabi Hotel

The Varana Krabi hotel provides a luxury, fitness oriented, and a beach front experience for anyone traveling to Krabi. The SALA restaurant offers a great breakfast food option. In fact, we would come back to this hotel in our future trips to Krabi.

Authenticity & Character
The hotel provides great fitness options.
Location
The hotel is right across from the beach. It's easy to take advantage of the water. It also offers a 50 meter pool so you have good options for swimming.
Staff
The staff were very helpful in making sure that we received what we needed. When our snorkeling tour vendor was late, they went out of their way to offer to call locally to make sure that our trip was going as scheduled. On our final day, we asked the hotel staff to bring our luggage to the front desk to facilitate the check-out process. The bell person not only did that, but loaded our luggage into the van that was taking us to the airport while we were eating our breakfast. The bell person drove his golf cart to the restaurant to pick us up to take us to the front desk for our check out. We didn't call for the service, but he heard our schedule and made sure that we were taken care of.
Cleanliness & Comfort
Rooms were clean and comfortable.
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on May 29, 2025
Dear Alex,
Thank you so much for your incredibly kind and detailed review—reading about your journey through Chiang Mai, Krabi, and Bangkok truly made my day😍!
I'm especially happy to hear how well everything went on the ground. Ms. Mona and Ms. Ae are true stars, and it’s wonderful to hear they went above and beyond to take care of your family. I surely pass your compliments to them and believe they will be very happy.
Thank you also for your helpful feedback on the elephant experience in...
Read more

Dear Alex,
Thank you so much for your incredibly kind and detailed review—reading about your journey through Chiang Mai, Krabi, and Bangkok truly made my day😍!
I'm especially happy to hear how well everything went on the ground. Ms. Mona and Ms. Ae are true stars, and it’s wonderful to hear they went above and beyond to take care of your family. I surely pass your compliments to them and believe they will be very happy.
Thank you also for your helpful feedback on the elephant experience in Ayutthaya—that’s incredibly valuable for future planning, and I’ll be sure to share it with other travelers.
Most of all, thank you for your trust. I’m thrilled that you will recommend us and use Kimkim again for future trips.
Wishing your family many more joyful journeys ahead!
Hoa

Both our tour guides for Thailand were wonder...
Thailand | May 20 - May 28, 2025

J
Judy W.
Boston, MA | Reviewed on May 29, 2025
Both our tour guides for Thailand were wonderful. We really appreciated AE who took us around Bangkok. She really went the extra mile to show us how to get around and gave us helpful info when we were on our own. Read more

Both our tour guides for Thailand were wonderful. We really appreciated AE who took us around Bangkok. She really went the extra mile to show us how to get around and gave us helpful info when we were on our own.

Hotel Reviews
De Chai The Colonial Hotel & Spa
Chiang Mai

This hotel was centrally located where we could walk to many restaurants. The room was clean but did have some quirks like the TV was to the right of the bed and in front of the bed. It was also difficult to keep the room temperature to where we were comfortable.

Authenticity & Character
Location
Walking distance to many restaurants
Staff
Cleanliness & Comfort
Varana Krabi Hotel

Although it rained during our time in Krabi, the Gym and Olympic size pool were excellent.

Authenticity & Character
Location
Not as many restaurants near this hotel.
Staff
The staff was very accommodating.
Cleanliness & Comfort
Rooms were very clean and well maintained. There were a lot of mosquitoes since we were on the 1st floor.
Solitaire Bangkok Sukhumvit 11
Bangkok

The ventilation was not good at this hotel. Rooms smelled musty and felt damp.

Authenticity & Character
Location
We were able to get around easily from this hotel but traffic was horrendous at all times of the day.
Staff
Staff did not seem very friendly.
Cleanliness & Comfort
Rooms felt old and the TV did not offer connection to Netflix.
Activity Reviews
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hong island by joining speedboat (S)
Hong island by joining speedboat (S)
Krabi

We visited multiple islands but it felt rushed. There was not much to see when snorkeling.

Quality of Experience
It would have been better if we didn’t go during rainy season.
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

We loved all the food that was recommended to us. The pork satay and crispy roast pork in a noodle soup were so delicious!

Quality of Experience
Food
All the food was delicious
Guides, Drivers and Staff
Transport
First time riding in a tuk tuk. It was a bit scary at times as we weaved in and out of traffic at high speeds.
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

We enjoyed seeing the train pass by but the people there were incredibly friendly which made the experience even better.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

The reclining Buddha is a must see. It is difficult to imagine how big it is until you see it in person.

Quality of Experience
Guides, Drivers and Staff
Transport
Back to The Glorious Days of Ayutthaya Kingdom
Back to The Glorious Days of Ayutthaya Kingdom
Bangkok
Quality of Experience
The head of a Buddha that was inserted into the tree.
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on May 29, 2025

Hi Judy & Alex,
Thank you so much for taking the time to share such thoughtful feedback on every part of your journey—it truly means the world to us❤️
I'm absolutely thrilled to hear that your family had a wonderful time. It was such a joy helping you plan this adventure, and I hope we’ll have the chance to welcome you and your girls back for another unforgettable experience in Southeast Asia.
Wishing you all the best until then!
Warm regards,
Hoa

Ashley kept us very informed and planned a gr...
Vietnam | May 22 - May 28, 2025

M
Mark O.
Rosemont, CA | Reviewed on May 29, 2025

Ashley kept us very informed and planned a great trip. Guide KC was amazing. Friendly, knowledgeable. Our driver was very safe. Had an amazing trip.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 30, 2025

Dear Mark,

We are thrilled to know that you enjoyed the trip with us. I hope you can share your great time with your friends and family so they know how beautiful Southeast Asia is.

Thank you again for your kind words and for being such a lovely traveler!

Take care and we are looking forward to welcoming you back ❤️
Ashley and Realistic Asia team

The trip was amazing, the booking experience ...
Greece | May 9 - May 18, 2025

D
David R.
Chicago, IL | Reviewed on May 28, 2025
The trip was amazing, the booking experience was easy and Erica understood what we wanted to see and arranged everything. The tour of the monasteries in Meteora were incredible, great tour guide. The hiking trip to Pan's Cave was equally memorable with another wonderful guide. The food tour of Athens was a major highlight as well. Read more

The trip was amazing, the booking experience was easy and Erica understood what we wanted to see and arranged everything. The tour of the monasteries in Meteora were incredible, great tour guide. The hiking trip to Pan's Cave was equally memorable with another wonderful guide. The food tour of Athens was a major highlight as well.

Activity Reviews
Sunset Monasteries & Hermit Caves Excursion
Sunset Monasteries & Hermit Caves Excursion
Meteora

The monasteries are just incredible, our tour guide was knowledgeable and energic

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Corycian Cave Hike
Half-Day Corycian Cave Hike
Delphi

Great experience, our guide was fun and knowledgable, worth the walk

Quality of Experience
Guides, Drivers and Staff
Evening Neighborhood Food Walk
Evening Neighborhood Food Walk
Athens

Definitely one of the highlights of the trip. The guide was amazing, she was charming, energetic, and super knowledgable. The food was fantastic and getting to know the background really made it special

Quality of Experience
Guides, Drivers and Staff
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Jun 05, 2025
Thank you so much for the kind words, David! I’m really glad to hear your father-son trip through Classical Greece was such a great experience. It was a lot of fun putting it together, and I’m so happy it all came together just the way you wanted. Meteora is such a stunning place—I’m glad your guide made it even more special! And I love that the hike to Pan’s Cave and the Athens food tour stood out as highlights too. Sounds like the perfect mix of history, adventure, and amazing... Read more

Thank you so much for the kind words, David! I’m really glad to hear your father-son trip through Classical Greece was such a great experience. It was a lot of fun putting it together, and I’m so happy it all came together just the way you wanted.

Meteora is such a stunning place—I’m glad your guide made it even more special! And I love that the hike to Pan’s Cave and the Athens food tour stood out as highlights too. Sounds like the perfect mix of history, adventure, and amazing food!

Thanks again for choosing Kimkim! We’d love the chance to help you plan another incredible trip down the road.

An amazing tour of Switzerland
Switzerland | May 11 - May 24, 2025

Laura
Laura H.
De Pere, WI | Reviewed on May 28, 2025
Our trip to Switzerland was nothing short of AMAZING! We worked months in advance with a planner who helped us come up with a custom made itinerary full of adventure and to fit our budget. As our travel time approached the original planner had left the company, but Valentine made a smooth transition helping us make small tweaks and answering all our questions. We were so grateful for being set up with the Swiss Travel Pass as it allowed us to travel freely by train, boat, bus, cable cars and... Read more

Our trip to Switzerland was nothing short of AMAZING! We worked months in advance with a planner who helped us come up with a custom made itinerary full of adventure and to fit our budget. As our travel time approached the original planner had left the company, but Valentine made a smooth transition helping us make small tweaks and answering all our questions. We were so grateful for being set up with the Swiss Travel Pass as it allowed us to travel freely by train, boat, bus, cable cars and even gave us free admission to museums in Zurich as well as Chateau de Chillon in Montreux. Valentine provided us with the special vouchers we needed for certain things that were not included in the pass, such as our visits to Schilthorn, Rochers-de-Naye and for priority seating on the Gornergrat panoramic train to visit the Matterhorn. A highlight of the trip was our E-bike tour of Lauterbrunnen and Valley of 72 Waterfalls. Cuba was our tour guide for the day and he did an excellent job taking us along on the bike paths at a pace that allowed us to enjoy the stunning views of the valley and mountains. Seeing the Trummelbach Falle as part of this tour was an added delight! Each day we built in enough time to really enjoy the places we were visiting and exploring. Hiking was spectacular coming down Rigi Kulm to Weggis and hiking up above Oeschinen Lake. We also decided to hike from Stechelberg to Lauterbrunnen after visiting Schilthorn -Piz Gloria. This hike was very easy on a paved trail. Another fun excursion we experienced was riding the Chocolate Train out of Montreux. The day featured tours of cheese, a castle, and chocolate at Cailler factory. I highly recommend having a cup of hot cocoa at Cailler! It was the best I ever had even after all the chocolate samples! We enjoyed having all our lodging close to train stations on travel days and each place was close restaurants, stores and a Coop was always near by for picking up snacks for hiking. Every place had friendly people working reception, were clean, comfortable and provided breakfast. Switzerland is a beautiful country with lovely people. We are so grateful to have visited and will treasure the memories.

Hotel Reviews
Boutique Hotel KARL
Luzern

The staff at reception were friendly, knowledgeable and willing to help us with exploring the area on our first days in Switzerland. Our room was very clean and the breakfast was perfect for starting our days.

Authenticity & Character
It’s located along side the river and has a small boutique feel.
Location
It’s walking distance to everything you need in Lucerne.
Staff
Very friendly and welcoming.
Cleanliness & Comfort
Our room was spotless upon our arrival.
Hotel Weisses Kreuz
Interlaken

As a family of three adults traveling together our lodging was spacious and provided all the room we needed.

Authenticity & Character
It has an old world charm to its setting.
Location
It is located in downtown Interlaken close to both train stations. We got to experience seeing the paragliders from our balcony.
Staff
They were friendly and kind.
Cleanliness & Comfort
Hotel Ambassador Zermatt
Zermatt

A great place for a family of 3 adults to stay. We had plenty of room. Seeing the Matterhorn from our balcony was an added bonus!

Authenticity & Character
It is a very comfortable place and the swimming pool, sauna and whirlpool felt like a spa day!
Location
It was basically across from the train station. Very easy to access on our arrival and departure.
Staff
They were very kind and offered ideas of places to visit in the village.
Cleanliness & Comfort
Our room was clean and the beds comfortable.
Hotel La Rouvenaz
Montreux

This was a nice hotel located close to the lake and walking trail. As a family of 3 adults we had to checkout two rooms, but this worked out fine for us.

Authenticity & Character
It has old world charm and character.
Location
Very close to reaching everything you need to from here.
Staff
Very polite, kind and helpful.
Cleanliness & Comfort
Very comfortable and meet our needs.
Swiss Night by Fassbind
Zurich

Located on a quiet street and still close to walk to downtown and lake area.

Authenticity & Character
Everything is themed with farm cows. There was a beautiful light design on the ceiling that gives the room added charm.
Location
On a quiet street.
Staff
The lady who welcomed us was extremely nice and helped us understand the bus system in Zurich.
Cleanliness & Comfort
Well kept and comfortable for our needs.
Activity Reviews
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

A great way to tour and experience Interlaken and Lauterbrunnen!

Quality of Experience
The whole tour was amazing!
Food
The picnic lunch was perfect! Healthy too!
Guides, Drivers and Staff
Cuba did a nice job telling us about the area and rode at an easy pace so we could enjoy the views!
Transport
The bikes were all in great working order.
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Our travel pass helped us travel Switzerland with ease. It’s great because the travel pass is more than just a train pass. It includes access to ride boats, buses, trams and visit museums. It also gives you discounts for other activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Switzerland

We were blessed to visit in a clear beautiful day. The views hiking from the top of Rigi to Weggis were spectacular!

Quality of Experience
The beauty of Mt Rigi , the spring flowers and glacier blue water.
Guides, Drivers and Staff
Ease of using Swiss travel pass
Transport
It was fun to experience a boat ride taking us to tram from Mt Rigi.
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jun 04, 2025

Hi Laura,

Thank you so much for your sweet review, we are really happy that you enjoyed your trip and the beauty of the Swiss mountains!

It was a pleasure to take over your trip organisation, and it was also very helpful to get your day by day feedbacks.

See you soon maybe in France or Germany?

Have a lovely Spring and Summer,
Valentine

First Time Kim Kim User for the Win
Portugal | May 4 - May 20, 2025

A
Alyson P.
Lewisville, TX | Reviewed on May 28, 2025
This was our first time using Kim Kim and based on our experience I would definitely use them again. All the tours and guides they set up for us were great. We enjoyed all the tours we did. All the drivers were professional, had clean cars and were on time. Honestly no complaints over all. Obviously this being the first time I used them, there are things I would do different next time. Just knowing how they work and set things up is helpful for the next time. If you are thinking of using... Read more

This was our first time using Kim Kim and based on our experience I would definitely use them again. All the tours and guides they set up for us were great. We enjoyed all the tours we did. All the drivers were professional, had clean cars and were on time. Honestly no complaints over all. Obviously this being the first time I used them, there are things I would do different next time. Just knowing how they work and set things up is helpful for the next time. If you are thinking of using them. Make sure you tell them exactly what kind of hotels you like, if you like group or private tours, private or public transport. They will help you get exactly what your are looking for. Adam and Lea did a great job and even when we had a little glitch while we were on the trip, Lea immediately responded and took care of it quickly.

Hotel Reviews
PortoBay Flores
Porto

This was one of my favorite hotels of whole trip. Perfect location for Porto and so European and charming but very high end in service and feel. Would highly recommend and I would definitely stay there again.

Authenticity & Character
Location
Right on the walking street of Flores and super close to walk to all things
Staff
Cleanliness & Comfort
The Wine House Hotel - Quinta da Pacheca
Lamego

The property was definitely a 5 star property and the setting beautiful. We stayed in the wine barrel room and I would not do that again if I went back. The majority of the hotel are normal rooms and I do not know what they were like because we didn't see one, But the wine barrel room while a beautiful setting and a cute idea was just very small. I think for a younger couple or for only one night it would be ok. But we were there three nights and are a bit older and used to a bit more luxurious room and we just didn't love it. There was nothing wrong with it, just not my thing. Hotel was beautiful though, restaurant great, staff great. Sitting out by pool with a spritzer in the afternoon was divine. I will say it's a bigger hotel for the area and a big winery so it gets a lot of bus tours or tours doing winery tours. So I think now that I've been to the area, if I went back I would choose something smaller that didn't have so much traffic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palácio Ludovice Wine Experience Hotel
Lisboa

We got upgraded to a suite when we arrived and it was beautiful, This hotel was top notch, highly recommend. It was up on one of hills so if you don't like to go back up the hill to your hotel then it wouldn't be good. But we loved the location and could walk to everything. The breakfast was fabulous and the bar was great in the evening. Loved everything about this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quinta das Lágrimas
Coimbra

The hotel is on the opposite side of the river from the town, so it is a bit of a walk to town to get to tours or to see anything. If you don't mind being out a bit more in the outskirts then it's beautiful old hotel that has a lot of history and character to the property. Definitely explore the gardens and property if you stay in this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

The setting of this hotel above the cliffs in Lagos was stunning and nice. It did feel a bit dated and needs a little refresh. We had an ocean view suite and I'd say the decor was very basic at best. But clean and completely satisfactory. There were very few chairs around pool which I found odd. It wasn't crowded so it wasn't hard to get a chair necessarily so maybe they bring more out as it gets closer and closer to high season. But there was definitely things broken here and there and the golf course looked completely neglected. But honestly the two things that made it so I would not choose to stay there again were the fact that there were zero plugs in either of our bathrooms for a curling iron or hair appliance. Nor were there any by any mirror anywhere in our large suite. That was so odd to me. And the other things was they had the thermostats in rooms locked so you could only lower your a/dto like 21 degrees. I just feel like a 5 star hotel that I am paying quite a bit of money to stay at should allow their guests to set the room at what temperature they like. This is definitely a family oriented hotel. Seemed like lots of small families from the UK on long weekend there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sintra Day Trip with Visit to Pena Palace
Sintra Day Trip with Visit to Pena Palace
Lisbon

I believe Philipa was our guide. She was great. We had 7 people in our group and had a great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Lamego Day Trip
Private Lamego Day Trip
Portugal

Pedro was awesome. I honestly wasn't sure about what there could be interesting to see in Lamego, But he showed us so many great things in this small quaint town. We found out he is a sommelier and he does a lot of wine trips and since there was a sparking wine producer close in Lamego we ended up stopping there an d it was so cool. Highly recommend Pedro for curated wine days

Quality of Experience
Guides, Drivers and Staff
Transport
Local Food Walk
Local Food Walk
Porto

Joao was a great tour guide. It said we were in a small group, but it was just us. We ate so much food and he took us so many places and was delightful. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Joanina Library & University of Coimbra Visit
Private Joanina Library & University of Coimbra Visit
Coimbra

Eva was our guide for this and the Coimbra food walk. She was so cute and spoke such great English. We enjoyed both tours with her so much. I'd say if people are short on time, skip the food tour and just do the library and university and a general city tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley & Wine Estates Day Trip
Douro Valley & Wine Estates Day Trip
Portugal

Andreia and her husband gave us a great wine tour. We saw the valley and got to go to two small wineries that was fun since we were staying at one of the bigger ones. She took us on a boat tour down the Douro River and the lunch was so huge. We completely enjoyed our day with her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Benagil Cave Visit by RIB
Benagil Cave Visit by RIB
Lagos (Algarve)

I was unsure what to expect from this RIB boat trip. But I was so glad we were on a small boat and not a big catamaran or something. Definitely worth it to get in to smaller spaces. We got lucky because sea was so calm on the day we went so no bumpy ride. Loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

We had a great time thanks largely to all of ...
Spain | May 13 - May 25, 2025

D
Dory F.
San Jose, CA | Reviewed on May 28, 2025
We had a great time thanks largely to all of your work. All of the hotels were really nice and we particularly liked the one in Seville (our fave) and the one in Barcelona (our 2d fave). The locations were great and the staff at each one was very helpful.
The tour guides were all at least very good and some were excellent! The drivers showed up on time and often gave us their own version of the city tour! I would say that the pick up at the train stations were not as smooth as some of the...
Read more

We had a great time thanks largely to all of your work. All of the hotels were really nice and we particularly liked the one in Seville (our fave) and the one in Barcelona (our 2d fave). The locations were great and the staff at each one was very helpful.
The tour guides were all at least very good and some were excellent! The drivers showed up on time and often gave us their own version of the city tour! I would say that the pick up at the train stations were not as smooth as some of the others, but our last driver called and told us exactly where he was going to be, and we met him there. If the other drivers could be asked to do that, I think future travelers would find things that much easier.
Truly, we talked often about what a great job you and your team had done for us and except for those few “ hiccups,“ it is hard to imagine how things could have gone any better. Thank you for making our first trip to Spain so much fun!

Local specialist: Coraima Yañez

Review and comments on trip to Scotland May 2025
Scotland | May 14 - May 23, 2025

donald
donald h.
Manhattan, NY | Reviewed on May 28, 2025
Review and comments on trip to Scotland May 2025
From Donald Hamburg and Jan Prokop
May 28, 2025
Dear Kim and Alex:
From our very first correspondence and in all our contacts with you, we advised you that the principal purpose of this trip was landscape photography, generally in the Highlands. That goal was often repeated. As it turned out, the very first landscape photo was taken on day 7 on the Isle of Skye. Poor planning on your part and our inadequate review of the itinerary you proposed...
Read more

Review and comments on trip to Scotland May 2025
From Donald Hamburg and Jan Prokop
May 28, 2025
Dear Kim and Alex:
From our very first correspondence and in all our contacts with you, we advised you that the principal purpose of this trip was landscape photography, generally in the Highlands. That goal was often repeated. As it turned out, the very first landscape photo was taken on day 7 on the Isle of Skye. Poor planning on your part and our inadequate review of the itinerary you proposed created unnecessary problems with our trip. Comments below:
Day 1 and Day 2 in Edinburgh were sufficient. Day 3 not necessary at all. The Bonham was very good.
Day 4 Allen, our driver/guide was very good. The tour of St Andrews golf course was very intersting and the guide was excellent. Pine Trees hotel in Pitlochry was very good. The manager was very helpful and a delight. He offered to drive us to the restaurant, but said it would be a hike to walk back to the hotel. Had to cancel the dinner reservation as there was no transportation from the restaurant. We dined at the hotel. What was your reasoning for us to stay in Pitlochry? We could have taken the train from St. Andrews straight to Kyle.
Day 5 the train to Inverness was ok but the first-class tickets and reserved seats were not honored. The conductor told us our seats were taken and that there were no seats in Coach A. We managed to get seats in Coach C. We will send you the reserved seat tickets if you need them to get a refund for the first-class seats.
The two nights in Inverness were totally wasted. No need to go there at all. The Lock Ness cruise and visit to Urquhart Castle were an unnecessary diversion. We could have travelled from St Andrews straight through to Kyle. The Kitchen restaurant was very good in Inverness, tho service was very slow.
Day 7 the train to Skye was fine. The Marmalade Hotel was too far from town and there were NO taxis. We could not keep the dinner reservation because there was no transportation.
Days 8 and 9 were basically the whole trip. The guide, Neil MacLeod, was fabulous. The Talisker tour was a waste of time. It was all about getting us into the gift shop. The trip through Trossachs National Park became redundant. Neil tried to make it as interesting as he could, but mile after mile of barren hills with not much to photograph was a disappointment. Day 9 should not have ended in Loch Lomond. Another 32 miles and we would have been in Glasgow. Why did you make a dinner reservation the Cameron Grill 17 miles away from the hotel when there was no transportation and after we had spent 8 hours in a car with Neil? Neil could have taken us to Glasgow or he could have left us off in the village of Luss and a new driver could have taken us to Glasgow. No need to stay at the Loch Lomond Arms hotel. We dined at the hotel – again.
Day 10. The Kimpton hotel was fine. We spent the day on a sightseeing bus and got to see a lot of Glasgow.
Since we knew very little about the geography of the Scottish Highlands, we had no knowledge of the distance between towns or the distance between our hotels, the restaurants, and the towns. In all, much too much down time and the purpose of the trip (landscape photography of Scotland’s fabulous scenery) was not fulfilled.
Donald and Jan

Local specialist: Alex Rawson
Alex
Alex Rawson
Local specialist in Wales | Replied on Jun 02, 2025
Dear Donald and Jan, Thank you for your detailed feedback. We’re glad to hear you enjoyed elements of the trip, particularly your time with Neil MacLeod, St Andrews, and several of the accommodations and restaurants but we also take on board your concerns about the overall structure and how well it supported your landscape photography goals. It's a shame that you felt your itinerary had too much time spent in areas that didn’t align with your photographic priorities, and it's clear that... Read more

Dear Donald and Jan,

Thank you for your detailed feedback.

We’re glad to hear you enjoyed elements of the trip, particularly your time with Neil MacLeod, St Andrews, and several of the accommodations and restaurants but we also take on board your concerns about the overall structure and how well it supported your landscape photography goals.

It's a shame that you felt your itinerary had too much time spent in areas that didn’t align with your photographic priorities, and it's clear that the routing could have been more direct and efficient. Your notes on logistical challenges, especially around transportation and dinner arrangements, are also well taken and will be reviewed with our local partners to improve future planning.

Thank you again for taking the time to share your feedback. Should you wish to revisit Scotland with a tighter focus on landscape photography, we’d be delighted to build a more efficient itinerary for you.

A most memorable mother/daughter trip to France
France | May 12 - May 21, 2025

Kim
Kim R.
Newark, NJ | Reviewed on May 28, 2025
I travelled to France with my 23-yr-old daughter and we had a most memorable experience. I went to Italy & Greece last year with the amazing help of KimKim and have to credit that positive experience for my getting to return to Europe again so soon! Liz helped me curate an itinerary that was respectful of my budget, our time, and our interests. All excursions, from the tour guides involved to the locations and the experience, were top quality. Our budget allowed for the moderate hotel... Read more

I travelled to France with my 23-yr-old daughter and we had a most memorable experience. I went to Italy & Greece last year with the amazing help of KimKim and have to credit that positive experience for my getting to return to Europe again so soon! Liz helped me curate an itinerary that was respectful of my budget, our time, and our interests. All excursions, from the tour guides involved to the locations and the experience, were top quality. Our budget allowed for the moderate hotel accommodations and all were great. They were centrally located and easily accessible to all we wanted to see. We were ESPECIALLY pleased with the location of our Nice hotel.
We enjoyed Paris, Aix En Provence, and Nice. We were somewhat pleasantly surprised to love Paris as much as we did. The only thing we wish were different was that we had more time to spend there. The Eiffel Tower did not disappoint! We enjoyed casual meals in the outdoor spaces of various cafes, we took an hour boat ride down the Seine, We enjoyed the gardens of Luxembourg Palace, shopped the Champs Elysses (where my daughter enjoyed a luxury purchase experience that she had looked forward to), experienced the Louvre, and went on 2 arranged excursions/tours: A chocolate and pastry making tour and a tour of the Champagne region. Both were excellent. The chocolate/pastry tour was a private walking tour that enabled us to see other neighorhoods in Paris. Led by Aude, a very pleasant, professional, and educated young woman, It lasted about 3 hrs and was perfect for us. The Champagne tour was a full (10 hr) day led by Enzo who taught us so much. We loved this small group experience.
In Aix, we stayed a bit "off the beaten path" in a hotel with a lovely pool. We went into town for some shopping and dining but, our "main event" was going on a day trip to a fisherman's village, Cassis. This is likely our favorite part of the trip. What a beautiful small village with incredible views of the bluest waters! Led by Camille, a TERRIFIC guide, we enjoyed a boat ride to the Calanques, free time to have a lovely lunch of fresh caught fish and shopping. We also took a short ride up the mountain to see the views from above. The day ended with a wine tasting at a quaint winery.
Our time in Nice was NICE! We really loved how centrally located we were. Our arranged excursions were: a private boat ride on a small, solar powered catamaran and a perfume making class. The boat ride was in the evening. It was serene and scenic on the waters between Nice & Monaco. The perfume making class was a bit quick but well done and in a lovely perfumery with a long history. Everything else we did was "self guided" but KimKim took the time to make suggestions, give directions, etc. even though this was the case. We spent a full day at a beach club, took a day trip to Monaco/Monte Carlo (where we had a very "hoity toity" cocktail and luncheon experience), shopped in an area called Old Town, and just enjoyed shopping and dining.
In addition to the excursions and accommodations arranged by KimKim, our train transfers to Aix and Nice were flawlessly prearranged my KimKim, as were our rides to and from the airports.
We couldn't have wished for a better time together. KimKim gets high praise!

Hotel Reviews
Hôtel A la Villa des Artistes
Paris

Small/boutique style. Centrally located in the 6th "district." We did not have the breakfast as part of our arrangement but could see it was quite nice. They have a small outdoor courtyard that was lovely. Overall, a "no frills" hotel but was all we needed for the amount of time we were spending there (most of our time was spent "out & about). I had asked KimKim to keep me on a lower floor and the hotel accommodated that easily. The room was clean and quiet. The beds comfortable. There was construction on the street so there were times the street was closed to cars, making it a little tricky for uber, etc. I would recommend it!

Authenticity & Character
Location
Staff
Of note: our interaction with them was quite limited but all positive
Cleanliness & Comfort
Escale Oceania Aix-en-Provence
Aix-en-Provence

This hotel did not feel as centrally located as we expected. A ride into the center of town was quick and not a problem, however. They have a nice pool area that we made use of any chance we could. They have a restaurant/bar that was open for dinner the night we arrived (Thursday) but, oddly, not on the second night we were there. We ordered food to be delivered from an outside source when the restaurant was closed and, even though they have indoor/outdoor dining seating, we were told we had to eat it in our room. They also have a nice breakfast buffet. The rooms were clean and comfortable, with good temp control. We had a nice window with a view overlooking the pool

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Nice Promenade des Anglais
Nice

Great location on a central corner of The Promenade. We had a spacious room on a lower floor (per request) that was quiet and comfortable. We had been told to expect a "Sea View" room but, unfortunately, did not receive. KimKim was accessible and responsive to us promptly. This hotel had an ice machine (something that I found to be GREAT and not common) and ready access to water coolers. They had a beautiful space for their expansive breakfast buffet that was open to outside. All we had to do was walk out the main entrance in any direction to start seeing the sites, shops, and restaurants/cafes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Aix-en-Provence

IF I had to pick, this would be the favorite outing of the trip. What a beautiful day. Camille, our tour guide (we had a small group of 6), was wonderful. She was personable, informative, timely, etc. The village was perfection. Quaint, scenic, walkable, great (fresh) seafood, and so much more. We spent approx an hour on a small catamaran to see the Calanques. Gorgeous! It was a cloudy day so we couldn't see the full beauty of the blue water UNTIL we were driven to the mountain top and looked down. WOW! The views from up there! In between these two things, we enjoyed shopping/strolling to a perfumery and praline shop. We had time on our own for more shopping and to have lunch. Camille recommended several places and we were glad to have taken her up on her suggestion. We had a terrific lunch by the water. After done enjoying our time there (I'd love to return to stay overnight and take day trips from there), we went to a local, family owned winery (Bodin) for a wine tasting. LOVED this day trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Private French Riviera Sunset Electric Cruise
Private French Riviera Sunset Electric Cruise
Nice

This was a private boat tour that lasted an hour along the shoreline of the Riviera, between Nice and Monaco. Our guide (Wiliam, in English) was so kind. The catamaran was small and nice. It is solar powered and VERY quiet as a result. The whole area & experience was very peaceful and serene. The views were spectacular from the water. MANY ornate villas perched in the cliffsides and yachts in the water. It was just a very relaxing hour after a full day. We really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
We took an uber to our meeting point and it was the most scenic, beautiful Uber drive ever! As for the catamaran, so nice. Simple, small, quiet, and private
Perfume Workshop
Perfume Workshop
Nice

This workshop was pretty quick for the amount of people involved (14). The staff member was quite capable and helpful but it felt like we could have benefited from a bit more time. We learned alot about making a perfume that is a scent based on many scents we prefer. We left with a full bottle of our personal creation and had an opportunity to shop in the perfumery after (without feeling like we HAD to). We enjoyed it so much!

Quality of Experience
Guides, Drivers and Staff
Transport
n/a. It was in walking distance from our hotel.
Seine River Cruise with Audio Guide
Seine River Cruise with Audio Guide
Paris

This was relaxing and nice. 3 stars may be a bit "unfair" as we were SO tired from travel. It was convenient in that a boat leaves every hour. Although our ticket came with a time, we weren't pressured to be there at a specific time. There was plenty of room aboard for anyone/everyone to have a coveted outdoor seat. I think, because of something we misunderstood (?), we did not have access to the audio portion. However, we were able to hear some of the highlights and, just seeing the beautiful landmarks all around was great. We were able to walk over to the Eiffel Tower from the dock once finished, which was an added bonus.

Quality of Experience
Guides, Drivers and Staff
No real interactions with guides/staff
Transport
Entrance Ticket: Louvre Museum + Reserved Access to Mona Lisa
Entrance Ticket: Louvre Museum + Reserved Access to Mona Lisa
Paris

We were not interested in spending our limited time inside museums all day but definitely wanted to experience the Louvre and some of its highlights. This tour was just right for us. We started spending some time on the exterior grounds, which were very impressive! A group of approx 15 of us were then led through the VERY busy and hectic entrance (and we went through a "secret" entrance that wasn't even as crowded) to an area where the guide explained what we would be seeing on our way to the Mona Lisa. We had been prepared by many a person to have low expectations re seeing the Mona Lisa. I am glad we had fair warning because it was exactly what we were prepped for: CROWDED, small, and no time to stay and admire. Having said that, we wouldn't have missed the chance to see her. After, we were given the opportunity to spend time on our own vs reconvene for a tour through a few more areas. We chose to wander on our own. We saw an exhibit of Haute Couture which was new and fabulous.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A. We arrived on our own in this case.
Marais Pastry & Chocolate Tasting Experience
Marais Pastry & Chocolate Tasting Experience
Paris

This was (unexpectedly & pleasantly) a private tour. We met our tour guide (Aude) for a walking tour of the 4th Arrondissement, which is a nice neighborhood that has a Jewish history and is LGBTQ friendly/dominant today. We learned alot about the history of the neighborhood and visited a Jewish memorial in addition to learning interesting facts and history about chocolate and pastry! The locations for chocolate and pastry tasting each had a story and their samplings were delicious. Aude was a great tour guide!

Quality of Experience
Guides, Drivers and Staff
Transport
N/A. We arrived on our own and all was on foot
Visit the Champagne region for the day!
Visit the Champagne region for the day!
Paris

We loved this day! We learned so much about how Champagne is made and saw examples of a small winery and a large/industrial one. Our tour guide, Enzo, was very engaging and informative. We loved the small group (6) aspect. There was time to walk around the small town of Epernay to shop and have lunch. We also had the opportunity to tour a beautiful cathedral. At end of day, Enzo took us to the tomb of Dom Peringnon and to a most beautiful overlook of an expansive winery for photos. A very well done and much enjoyed experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist

We really enjoyed our 6 day trip to Santiago,...
Chile | Apr 29 - May 4, 2025

Carolyn
Carolyn K.
Atlanta, GA | Reviewed on May 28, 2025
We really enjoyed our 6 day trip to Santiago, the Atacama Desert, and Mendoza, Argentina. All the hotels we stayed in were wonderful, all of the guides were great. In Atacama, we really enjoyed seeing volcanoes, geysers, beautiful mountains. We had a private Astrology tour of the heavens, absolutely amazing. Our guide, Katrina, was so knowledgeable and excited to share her knowledge and interest in the stars. Now I can find Scorpio and the Southern Cross! Just be sure to bring really warm... Read more

We really enjoyed our 6 day trip to Santiago, the Atacama Desert, and Mendoza, Argentina. All the hotels we stayed in were wonderful, all of the guides were great. In Atacama, we really enjoyed seeing volcanoes, geysers, beautiful mountains. We had a private Astrology tour of the heavens, absolutely amazing. Our guide, Katrina, was so knowledgeable and excited to share her knowledge and interest in the stars. Now I can find Scorpio and the Southern Cross! Just be sure to bring really warm clothes. The desert gets very cold at night. Our driver and guide, Cote, actually gave me the coat off his back when he saw how cold I was, and had me keep it for a day before he picked it up at our hotel. So kind!
Francisco and Pam were great at helping us pick from all the great tours, since we had limited time. They reminded us of when we would be picked up, made suggestions for restaurants, picked great neighborhoods for hotels, and lined up all of our transportation needs. Definitely a start to finish complete package. I just wish we had planned a longer trip, Next time!

Hotel Review
Hotel Castillo Rojo
Santiago

This is a very cool hotel in a very fun neighborhood, with lots of restaurants and bars in walking distance. The hotel is beautiful, an old castle, very tasteful decorations, and they have a free happy hour with Chilean wine every day, and we met several super nice travelers. The only downside is there is no elevator, since it's a historic building, and there are 4 floors, although the front desk person was insistent at carrying our bags up for us. I would definitely stay again if I am in Santiago.

Authenticity & Character
100+ year old castle, beautiful, well appointed furnishings.
Location
lots of restaurants and bars in walking distance. Very safe neighbor hood.
Staff
Front desk gentleman gave us recommendations for restaurants and a map. Very nice.
Cleanliness & Comfort
Bed was very comfortable. Bathroom, larger than most hotel bathrooms.
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on May 28, 2025

Hi Carolyn,
Thanks so much for this beautiful review! :)
The team and I are happy that you had such an amazing time in Chile and Argentina! Whenever you're ready for your next adventure, I would be more than happy to help with a new unforgettable experience.
Best wishes from the longest country in the world,
Francisco

Caterina did a great job with the planning of...
Italy | May 22 - May 26, 2025

L
Lisa C.
Purcellville, VA | Reviewed on May 28, 2025

Caterina did a great job with the planning of our trip. I had to make many changes along the way due to constantly changing family schedules, etc, and she was very flexible. all of our drivers for our excursions and transfers were great and communicated really well with us. This is our 4th time using Kimkim and we have referred many friends to your company who have in turn been happy with their trips. We will definitely use Kimkim again for our future travel!

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on May 28, 2025

Ciao Lisa,
Thank you very much for your kind words! It was truly a pleasure to support you throughout the planning of your special journey, even with all the changes along the way. I'm so glad that everything went well, and I can’t wait to help you plan your next adventure.
Warmest regards to the whole family!
Caterina

Outstanding service from Kimkim for European tour!
France | May 11 - May 21, 2025

T
Tina J.
Atlanta, GA | Reviewed on May 28, 2025
My husband and I just returned from a 12 day trip to France, booked by Kimkim local specialist, Liz. Our trip was amazing! We have been to Europe several times and normally book most of it ourselves, but this time, we wanted to take a bit of the stress out of the planning and reached out to Kimkim. What a great decision that was! Our trip started in Paris where we took in the Eiffel Tower, a wine and cheese tasting, a dinner cruise along the Seine River and a Louvre Tour (our guide was... Read more

My husband and I just returned from a 12 day trip to France, booked by Kimkim local specialist, Liz. Our trip was amazing! We have been to Europe several times and normally book most of it ourselves, but this time, we wanted to take a bit of the stress out of the planning and reached out to Kimkim. What a great decision that was! Our trip started in Paris where we took in the Eiffel Tower, a wine and cheese tasting, a dinner cruise along the Seine River and a Louvre Tour (our guide was fantastic!!). We stayed at a cute boutique hotel near a metro stop which was perfect for us to get around without relying on taxis for the most part. From there we took the train to Leon where we took in an amazing culinary tour with another fantastic guide. We moved on to Avignon from there and had an amazing experience of a tour of the vinyards and wine and olive oil tasting at the nearby Château d'Estoublon (maybe my favorite experience of all!). We ended our trip in Nice. All of our hotel stays were wonderful with free breakfasts to die for! Transfers to and from airport and trains were booked for us so we didn't have to arrange any of that ourselves. We had one tour in Nice that we weren't happy with and Kimkim immediately responded and refunded part of our payment. I can't say enough about how professional our specialist, Liz and her team were, and how responsive they were to whatever questions we had before and during our trip. We will book again with Kimkim without hesitation!

Hotel Reviews
Hotel West End
Nice

This hotel was lovely and overlooking the Riviera next to the famous Hotel Negresco. It was in a great location near restaurants and shopping. The hotel is beautiful with a red carpet leading from the outside in. Our staff was friendly and helpful and greeted us at our car to help take our bags to our room and recommended a wonderful place to eat as we were hungry when we arrived. Our room was beautiful with a convenient bathroom and nice tub/shower, however, the tub was very high to step in to and my husband has some physical limitations due to an accident a few years ago. He had a bit of trouble stepping into the tub but we managed ok. We did not ask about changing rooms. The hair dryer was a bit different and got very hot as I was drying my hair due to the way it was made so that was a bit inconvenient. Also, we noticed several times when we were in the lobby that there were times that there was no bellhop to help people with luggage as they were getting out of the car and they were lugging it up the stairs themselves.

Authenticity & Character
This hotel is beautiful with a red carpet leading in. The lobby is large and has several nice sitting areas with coffee and water most always available.
Location
Across the street is the promenade by the Riviera. Walking distance to restaurants and attractions.
Staff
Staff was very friendly and helpful although we noticed no bellhop on duty at times when people were arriving.
Cleanliness & Comfort
Our room was clean and beautiful. Tub was a bit high to step into and hair dryer was awkward and got hot when drying my hair. Bed was comfortable and the breakfast was amazing!!
Hôtel Joe M
Paris

This hotel was adorable and in a great location near a convenient metro stop. The staff was welcoming, friendly and helpful and spoke English. The buffet breakfast was amazing with most anything we wanted! The hotel was very clean and within walking distance to the Grand Boulevards metro stop as well as several good restaurants. My only complaint was that our standard room was a bit small and difficult to organize with our luggage. The shower stall in the bathroom was almost too small for my husband who is 5'10" to comfortably shower and wash his hair. And I found the hair dryer very inconvenient as a button had to constantly be pressed for it to work.

Authenticity & Character
Cute and authentically Parisian!
Location
Near a convient metro stop
Staff
Friendly and helpful
Cleanliness & Comfort
Clean but a bit small. Would have to upgrade to a larger room next time!
Hôtel de l’Horloge
Avignon

This hotel was adorable and couldn't be any more central in the heart of Avignon. It is basically near anything you want to see! The staff was friendly and helpful and spoke English with us. Our room was small but fine for the two of us and the bathroom was convenient. The only issue we had was that there were two steps leading down to the bedroom as you walk through the door. My husband has some physical limitations due to an accident a few years ago and found it a bit difficult to navigate those steps. The staff immediately responded and said they would change our room, if needed. We decided that since our stay was short we would stay in the room we were in but appreciated their immediate response to our concern. The buffet breakfast was amazing!! Would definitely stay here again!

Authenticity & Character
Cute hotel with lots of character! Nice breakfast area with amazing breakfast!
Location
You can't get more central than this hotel!
Staff
Friendly, helpful and responsive!
Cleanliness & Comfort
Very clean!
Hotel Carlton Lyon - MGallery Hotel Collection
Lyon

This hotel was absolutely beautiful, clean, and in a perfect location! The staff was friendly and spoke English and gave us recommendations for dining along with a helpful map. Our room was beautiful with a large bathroom and huge shower. It was within walking distance of the Old City which is where we spent most of our time. We would definitely book here again!

Authenticity & Character
Beautiful hotel! Lovely bar and cute elevator leading to all the floors.
Location
Near the Old City and lots of great restaurants!
Staff
Friendly and helpful and spoke English with us.
Cleanliness & Comfort
Nice large standard room with beautiful bathroom and large shower!
Activity Reviews
Small Group Guided Tour of the Louvre
Small Group Guided Tour of the Louvre
Paris

This was a perfect tour for my husband and I on our trip to Paris. We only had 3 days in Paris before moving on to another place in France so we needed something that was fairly brief but gave us a good overview of some of the best things to see in the Louvre. Our guide was Anaïs and she was perfect! My husband has some physical limitations due to an accident a few years ago and she was most attentive to his needs while directing our small group of 8 to some favorite sights. Would definitely recommend and do this one again!

Quality of Experience
Guides, Drivers and Staff
Wine & Cheese Tasting Experience
Wine & Cheese Tasting Experience
Paris

Something got mixed up with our tour so we were expecting something else so this was a bit less than what we expected but still enjoyable. We tasted three Parisian wines and two cheeses with one other couple which we enjoyed. This was held in a wine shop so our host was also the owner and had to stop to wait on customers during our experience. However, we took this time to get to know the other couple we met and enjoy the wine and cheese. If you are looking for a serious wine and cheese tasting experience this may not be your ticket, however, if you want to relax and enjoy good wine and cheese with other tourists, this one was nice.

Dinner Cruise in Lyon: A Culinary Journey
Dinner Cruise in Lyon: A Culinary Journey
Lyon

This experience was ok but we would rather have had dinner at one of the wonderful Leon restaurants in town. The food was only ok and the wait staff seemed inexperienced. We had a difficult time even finding the boat as there was nothing really to show where we were supposed to meet. The greeting on board was lukewarm and the narration throughout the boat ride was muffled and hard to hear. I would unfortunately not recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

This experience was truly amazing! From the time we stepped on board, we were taken care of. We were handed champagne, dinner orders were taken, and wine was poured. The wait staff was obviously experienced and checked on us frequently to make sure our experience was going well. The singer on board was wonderful and really added to the ambiance and the food was excellent! We loved it start to finish!

Quality of Experience
Food, service and entertainment were wonderful and the sights along the river were amazing!
Food
Guides, Drivers and Staff
Monaco Day Trip via Èze & La Turbie
Monaco Day Trip via Èze & La Turbie
France

This was a truly disappointing experience. The description we were given said we would have a guide that would take us around Monaco to see the sights, including the Prince's Palace and the casino. We basically had a driver that dropped us off in Monaco and told us he would pick us up in 1 1/2 hours. We had no idea where to go or what to do and didn't have time to get on a tour bus. We went to the casino, saw a small harbor and walked back to the van. Very disappointing as this was something we were really looking forward to. I don't even know what La Turbie is because we didn't actually go there. We went to a perfume factory and had a very quick tour then the driver took us to Èze, dropped us off, and said he would pick us up in 40 minutes. We barely had time to walk up the hill and back down. Not sure what happened here but it was definitely a waste of time and left us very disappointed.

Quality of Experience
Not what was advertised
Guides, Drivers and Staff
Driver gave no information, dropping us off without any direction of what we could see.
Transport
Driver sped along curvy roads which felt a bit unnerving.
Culinary Walk in Lyon Old Town
Culinary Walk in Lyon Old Town
Lyon

This activity was a favorite of our 12 day tour of France! Our guide, Shirine, was excellent and took great care of our 10 person group. The stops we made throughout the tour were perfect. The meats and wine, followed by the cheese and wine, amazing! Shirine told us a lot of history of Leon throughout the tour. Three hours passed by very quickly! I would definitely recommend this tour!

Quality of Experience
Guides, Drivers and Staff
Private Château Wine & Seasonal Food Pairing
Private Château Wine & Seasonal Food Pairing
France

My husband and I were on a 12 day tour of France with Avignon being one of the cities we visited. This chateau was about 30 minutes away by taxi. It was one of the best and most memorable activities of our trip! We went in mid-May which was before wedding and high tourist season started so the chateau and gardens were open to us. Normally, they are closed off if someone has the chateau booked for a wedding event so I would recommend going during low-tourist times. Our guide took us all around the gardens, olive groves and vineyards and gave us some history. She was wonderful! We then went into the chateau for our wine and olive oil tastings. This was a beautiful experience! We decided to stay for lunch which was outside under a magnificent, old tree and the food was excellent, definitely worth the splurge! I would recommend this tour for sure and would do it again!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Liz Chreist

Scottish Highlands May 2025
Scotland | May 10 - May 18, 2025

Katherine
Katherine W.
Westminster, MD | Reviewed on May 28, 2025
Rachel was so helpful in curating our Scottish Highlands tour! She was very responsive and addressed all concerns we had. From transportation and hotel check-in as well as local guides, logistics went smoothly and we had some excellent guides explaining the history and landscapes. Will definitely use KimKim again in future trip planning and High Point Holidays for UK travel. Read more

Rachel was so helpful in curating our Scottish Highlands tour! She was very responsive and addressed all concerns we had. From transportation and hotel check-in as well as local guides, logistics went smoothly and we had some excellent guides explaining the history and landscapes. Will definitely use KimKim again in future trip planning and High Point Holidays for UK travel.

Hotel Reviews
House Of Juniper
Broadford

Cabins were perfect for an extended stay. Bed wasn't the most comfortable but cabin was clean and kitchen had all appliances that were needed.

Authenticity & Character
Location
More outside of center of Portree but worth the trek to be in a location that is more peaceful with better views.
Staff
Cleanliness & Comfort
Blackfriars Hotel
Inverness

In an older building but has lots of character and unique decor in each room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Market Street Hotel
Edinburgh

Very clean and spacious room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Perle Oban Hotel & Spa
Oban

Great location right in the midst of all activity in Oban. Rooms are smaller but clean. Good view of the harbor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer
Private Transfer
Scotland

Seamless airport pick-up and friendly driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Oban Distillery Tour
Oban Distillery Tour
Oban
Quality of Experience
Guides, Drivers and Staff
Private guided tour with driver/guide in Skye
Private guided tour with driver/guide in Skye
Scotland

Keith was a very knowledgable driver and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Cruise of Mull, Iona and Staffa Islands
Cruise of Mull, Iona and Staffa Islands
Scotland

We missed the ferry from Mull to Iona and Staffa as directions were not clear on what bus to get onto when we got off the ferry at Mull. We ended up on the opposite side of Mull in Tobermoray but it was a pleasant day regardless.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rachel Long
Rachel
Rachel Long
Local specialist in Wales | Replied on Jun 03, 2025

Dear Katherine and Oriana,
Thank you so much for reviewing your trip to Scotland! It was a pleasure working with you both and I am delighted that you had a great trip to the Scottish Highlands. Reading that everything went smoothly and that your guides were excellent, is wonderful news. I am so pleased that your will definitely use our services again!
I look forward to the opportunity to work with you both again in the future!
All the best,
Rachel

Fantastic trip to Morocco! Had a really gre...
Morocco | May 15 - May 24, 2025

joshua
joshua p.
Orlando, FL | Reviewed on May 28, 2025
Fantastic trip to Morocco! Had a really great experience with Sharon and her team. As an overall experience, I would say she listened to my wants and needs, and planned our trip accordingly. She was also amendable to working with our pre existing accommodations and tailoring the tour around that. From start to finish, everything ran smoothly. Her hotel recommendations were spot on.., perfectly located and really luxurious! I also felt that the nights and times she recommend were perfect.... Read more

Fantastic trip to Morocco!

Had a really great experience with Sharon and her team. As an overall experience, I would say she listened to my wants and needs, and planned our trip accordingly. She was also amendable to working with our pre existing accommodations and tailoring the tour around that. From start to finish, everything ran smoothly. Her hotel recommendations were spot on.., perfectly located and really luxurious! I also felt that the nights and times she recommend were perfect.

Our driver, Rachid, was outstanding and provided excellent service. He was never late and kept us on a perfect schedule. Most of our private tours were great and I really enjoyed them….

I previously was working with another planner for this trip and I felt he didn’t understand my style of travel. After switching to sharon, the trip really came together.

Hotel Review
Riad Madu Premium Camp
Merzouga

Nice camp if you’re ok with basics… luxury by tent standards… but there are better camps we noticed along the way that are better maintained and offer better amenities.

Authenticity & Character
Location
Staff
Just ok service
Cleanliness & Comfort
In need of repair
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jun 10, 2025

Hi Joshua,

Thanks for the great review! We are so happy that you were pleased with your trip. I'm just sorry that I didn't get to meet you both in person as planned... Maybe next time!

Thanks for trusting us with your trip and keep in touch!
Sharon, Abdou, Rachid, and the rest of the Morocco Immersion family

All of the guides were very professional, pro...
Spain | May 16 - May 26, 2025

Lisa
Lisa G.
Littleton, CO | Reviewed on May 28, 2025
All of the guides were very professional, prompt and helpful. The accommodations were great. The app was very helpful for reference and we loved the itinerary that was exclusively made for us from our interests. Read more

All of the guides were very professional, prompt and helpful. The accommodations were great. The app was very helpful for reference and we loved the itinerary that was exclusively made for us from our interests.

Hotel Reviews
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Amazing views from the cliffs
Staff
Very helpful
Cleanliness & Comfort
Villa Oniria
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms needed repairs and deep cleaning
H10 Corregidor Boutique Hotel
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Alba
Madrid
Authenticity & Character
Unique decore
Location
Close to everything
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Culinary Food Experience
Lisbon Culinary Food Experience
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Private Half Day Excursion to Nazaré
Private Half Day Excursion to Nazaré
Lisbon

Our driver was very knowledgeable and also took us to another stop on the way back to Lisbon. He was very accommodating.

Quality of Experience
Guides, Drivers and Staff
Transport
Lagos & Ponta da Piedade Bike Tour
Lagos & Ponta da Piedade Bike Tour
Spain

Views were amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Madrid
Quality of Experience
Food
Guides, Drivers and Staff
Our guide was great!!
Transport
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Loved the cooking class and enjoyed the authentic paella!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Seville City Bike Visit
Seville City Bike Visit
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Spain

Loved the hike thru the canyon!

Quality of Experience
Guides, Drivers and Staff
Our guide was exceptional! He grew up in the canyon and gave wonderful insight to his experiences.
Transport
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on May 28, 2025

Hi Lisa, thank you for taking the time to provide detailed feedback on your travels! I am glad to hear that you and your group had a wonderful time discovering Portugal and Spain!🤩 I will pass your kind words to our team, drivers and guides and accomodation providers as they will be more than happy to know that they have contributed to your experience. All the best, Raquel

Why travelers love kimkim

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