Kimkim Trip Reviews

4.8
Based on 17,480 ratings
Read 17,480 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

KimKim is great. I really appreciate Rita's help and patience ...
Italy | Jun 20 - Jun 29, 2024

Marcus
Marcus M.
Dallas, TX | Reviewed on Jul 29, 2024
I really appreciate Rita's help and patience while working with us. She gave us accurate information and made great suggestions for the types of activities that would make our trip to Italy a great success. Rita helped us stay within our budget while still giving us memorable private tours and much-needed transportation. If I am planning another trip to Italy, or to another country, I will definitely use KimKim to help create the best itinerary for us. Read more

I really appreciate Rita's help and patience while working with us. She gave us accurate information and made great suggestions for the types of activities that would make our trip to Italy a great success. Rita helped us stay within our budget while still giving us memorable private tours and much-needed transportation. If I am planning another trip to Italy, or to another country, I will definitely use KimKim to help create the best itinerary for us.

Hotel Reviews
Hotel Dei Dragomanni
Venice

Beautiful hotel. Great staff too. We had easy access to some of the best areas in Venice. The breakfasts were delicious. The room was very clean. I recommend this hotel for anyone wanting to spend a romantic vacation in Venice with their significant other.

Authenticity & Character
It's in the heart of Venice with an unassuming entrance that fits with the historical architecture and feel. Perfect.
Location
It's located very close to a private dock. It was very easy to get to our pickup location for our private water taxis.
Staff
The staff was helpful and accommodating. They were always available too, no matter what time of day (or night).
Cleanliness & Comfort
The rooms were clean and comfortable. The common areas were clean as well.
Kraft Hotel Florence
Florence

Beautiful hotel. Great staff too. It's located just a few blocks from the Arno river. The room was perfect. It had a balcony with a view of the surrounding neighborhood. The breakfast buffet was great. And, the view from the rooftop dining area was tremendous. I recommend this hotel for anyone wanting to spend a romantic vacation in Florence with their significant other.

Authenticity & Character
The architecture and layout of the hotel matched the surrounding area. It had a modern Florentine exterior with timeless style and decor.
Location
Close to the river. Great rooftop view of the city. Very close to the historic locations of central Florence, as well as the train station.
Staff
The staff was great. They made sure we had everything we needed.
Cleanliness & Comfort
Everything was clean - From the exterior to the interior. The beds also very comfortable.
H10 Palazzo Galla
Rome

Beautiful hotel. Great staff too. It's located just a few blocks from the Colosseum. The breakfasts were delicious. The room was very clean. And, the view from the roof was tremendous. I recommend this hotel for anyone wanting to spend a romantic vacation in Rome with their significant other.

Authenticity & Character
I fit in with the surrounding city.
Location
Located near the Colosseum and Roman Square.
Staff
Very helpful and friendly staff. They were great. They made sure we had transportation when we needed it.
Cleanliness & Comfort
The rooms were clean, and the bed was very comfortable.
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Aug 01, 2024

Dear Marcus, thank you so much for your kind words, I'm happy you had a great time in Italy!! It has been a real pleasure working with you and being a small part of your memorable trip🥹
Hopefully, we will keep in touch for your future adventure to Europe! All my best, Rita🥰

Fantastic Vacation in Southern Africa!
South Africa | Jun 2 - Jun 20, 2024

Tom
Tom B.
Kennewick, WA | Reviewed on Jul 29, 2024
First of all, our local specialist was Nadia Kahn, not "Lucy". For some unexplained and bewildering (to us) reason, Nadia was let go from the local provider, Salty Travel, just before our arrival in South Africa. We would have loved to interact with her during our vacation (both for support and to share the experience) but she was, by that time, out of the picture as far as Kimkim and Salty Travel were concerned. Fortunately, we have maintained contact with Nadia, independent of Kimkim and... Read more

First of all, our local specialist was Nadia Kahn, not "Lucy". For some unexplained and bewildering (to us) reason, Nadia was let go from the local provider, Salty Travel, just before our arrival in South Africa. We would have loved to interact with her during our vacation (both for support and to share the experience) but she was, by that time, out of the picture as far as Kimkim and Salty Travel were concerned. Fortunately, we have maintained contact with Nadia, independent of Kimkim and Salty Travel. It's only fair (in our opinion, at least) that she was able to share with our experience after the incredible job she did (and amount of time she spent) planning our vacation. She took a personal interest in finding the best options for us and filling in all the details. She seemed truly excited for us and for what she had "cooked up" for us. We were not disappointed. The trip was spectacular.

We spent the first few days in Cape Town. Although the weather was less than ideal (rainy and drizzly most of the time), we had a good stay. The dinner at the Gold Restaurant (highly recommended; it's SO much more than "just a dinner") and the full-day tour of Cape Peninsula were the highlights. The tour guides from Capey Tours were all out sick but they had a back-up, Michele Bakker (Just Mich, a private concierge), to fill in. She was delightful. A real plus was that it was just her and the two of us for all three day-tours (City Tour, Cape Winelands, and the Peninsula). The continuity of having just one guide for all three tours (and the friendship we developed) made a big difference.

Victoria Falls was spectacular, of course. We highly recommend the walking tour as well as the short (but expensive) helicopter ride. Two very different perspectives. Our lodging (the Palm River Hotel) was all we could ask for. Our top-floor "room" was half outside (covered, but open with a river view) and half inside. Being on the top floor, we also had cathedral ceilings, adding further to the opulence. We saw monkeys and warthogs from our room. The Zambezi Sunset cruise was great. The boat we were on had very few people (a plus) and the catering was top-notch (complementary drinks and substantial snacks). We got our first experience viewing African wildlife (including elephants and crocodiles) on this evening cruise. While we were in Victoria Falls, we also attended the Dusty Roads Dinner Experience (do it, it's great!) and the Wild Horizons Elephant Encounter. For the elephants, we were the first excursion of the day (6:30 am) and we had the whole staff to ourselves (only us and the driver in the Land Rover, plus the 10 or so elephant handlers). The walk with and the feeding of the elephants was magical. They are such magnificent animals. Standing next to them, feeling them, and giving them treats -- it doesn't get much better than this. There are other outfits that provide a similar experience, but I can't think of a way that Wild Horizons could have done a better job. This was definitely one of the (if not the) highlight of our whole vacation.

The rest of our trip was spent at three different safari "camps" (with one layover day in Johannesburg). But they were all so very different and all so very special in their own ways. The first was a couple nights on the Chobe River on a small four cabin houseboat. We could see wildlife in the water and on the shore from the houseboat but we also went out on smaller excursion boats to explore further. The staff on the Chobe Princess III houseboat was superb and the included meals were first class. The second was a safari tent camp (Kadizora Camp in the Okavango Delta). Yes, we did stay in a tent, but my-oh-my was it luxurious (no heat or A/C but still luxurious -- it got cold at night, but they provided the necessary means to stay warm). The common areas (bar/lounge, "living room", and dining area were all open-air, but covered. There was also a very nice communal fire pit and pool area. Most evenings we had dinner out under the stars. It was spectacular (the ambiance AND the food!). There were two game drives each day and they lived up to our expectations... and then some! Our driver and guide, Mr. Sparks, was great. Yes, we saw all the expected big animals, small ones, so many birds, and more. After spending two nights in Johannesburg, we ventured on to Lion Sands Game Reserve near Kruger National Park. The Lion Sands River Lodge was a true resort nestled in the wooded savannah. Our room (almost its own "lodge") was elegant, luxurious, and comfortable. We could see the river from our porch/balcony and there were often animals (e.g., antelope) sauntering past only a few feet away. The food was top-tier restaurant quality and the dining experience was, like the room, elegant and luxurious. Here there were also two game drives each day - early morning (starting before sunrise) and late afternoon (ending after sunset). This provided for spectacular lighting for viewing the wildlife (and the sunrises and sunsets). On the last full day our guides (Raymond and Amu) took just us on an hour-long bush walk which was special (no additional charge). They showed us some of their customs growing up in the bush. Since we were on foot, this wasn't intended to be a big-animal viewing experience, but we did see a whole group (a bloat) of hippos out of the water near the river shore. It was mesmerizing!

For the safari camps, we would recommend three nights (at least). Two nights would mean just one full day which just isn't quite enough. With three nights you'll get as many as six game drives (with maybe a bush walk thrown in!) which we found to be ample and sufficient.

All in all a fantastic vacation. We can't speak to the caliber of our local agency (Salty Travel) since the agent we worked most closely with (over months and months) is no longer with the company (for us, she was fantastic, and the logistics of the trip proceeded without a hitch, thanks to her planning). Salty Travel did provide an alternative contact who helped us with a few things (via WhatsApp) during the trip.

Kimkim provides an excellent platform for planning the vacation... conversing (in an on-line chat format) with the local agent to explore possibilities and fine tune the itinerary to your particular liking. The agent typically provides a "candidate" itinerary based on your basic desires, means, and objectives and then you both work together, as needed, to make it the vacation you're looking for. The local agent takes care of all the bookings (except international travel to and from your destination) and Kimkim does the billing, usually in two or three payments. Usually (at least for the four Kimkim vacations we've taken), breakfasts, tours, lodging, transfers, special pre-planned points-of-interest, and all other travel (getting from place to place) is all taken care of and included in the Kimkim payment.

Hotel Reviews
Lion Sands River Lodge
Skukuza

Beautiful property with separate buildings for various functions: reception (open air), restaurant (inside seating and outside seating on the HUGE patio overlooking the Sabe River), lounge and bar, gift shop, spa, exercise gym, and of course the individual rooms (each almost their own lodge, although some are adjoining for larger parties). Nothing is over one story high, so it is well hidden in the forest. The various buildings are connected by boardwalks. Just beautiful. We can see why Lion Sands was recently (July 2024) rated as one of the top 100 hotels (#73) in the entire world by T&L Magazine. (https://www.travelandleisure.com/wba-2024-hotels-world-8661177)

Authenticity & Character
Blends in so well with the surroundings.
Location
The common areas overlook the river. Our room (like all of them, I think) overlook the river as well, each with their own balcony to enjoy the scenery... including animals such as various types of antelope that we often saw sauntering by. For a while there was a crocodile sunbathing down at the river shore (a safe distance away) and during one dinner a hippopotamus was spotted maybe 50 yards away from the dining patio.
Staff
We had one lady who was in charge of servicing our room during our whole stay and we had one butler who was assigned to wait on us at all meals. These were both nice touches. Our game drive leader (Raymond) and our spotter (Amu) were delightful, so knowlegable, and so skilled at finding the animals (again, we had the same staff along for all our game drives and for our two-on-two bush walk).
Cleanliness & Comfort
See comments above. Everything about the property was superb.
The Peech Boutique Hotel
Johannesburg

We stayed here two nights during our "layover" in Johannesburg. This is a very pleasant, secure, hotel. The room we had was large, clean, modern, and very neat. No complaints whatsoever. The breakfast buffet provided LOTS of cold options and hot options could be ordered off the menu. We had two dinners at the hotel. The first was excellent (the chef came out and we acknowledged his fine work). Unfortunately the second dinner was a bit disappointing -- the meat entree was not a good cut and was not cooked the way we had asked for it. To their credit they did offer to redo it or remove it from the bill (we declined both offers).

Authenticity & Character
The main building appears to be a repurposed estate, which is quite charming. The reception area is very "home" like with sofas and chairs, a fireplace, bookcases, and the adjoining dining room. The buildings with the guest rooms are much more modern. The grounds are very beautiful -- like a manicured garden. There is also a very nice pool (although we did not use it). The hotel has it's own restaurant (where we ate our meals); it's really more of a dining room catering to the hotel guests. But adjacent to the hotel (in the same building) is the very upscale Basalt Restaurant (both use the same kitchen). The first night we were not aware of there being two restaurants and ate in the "dining room" (which was just fine). I had seen pictures of the Basalt Restaurant and was surprised that was not what this area (where we did eat) looked liked. Then we found out about there being the second restaurant. Unfortunately, our second day was a Sunday and the Basalt Restaurant was closed. (I wouldn't be surprised if a table needs to be booked well in advance anyway.) The Basalt Restaurant recently won the "Best Hotel Restaurant in South Africa" for 2024 (https://thepeech.co.za/haute-grandeur-award/).
Location
Very quiet and seemingly secure location. There is a park nearby and a small shopping area (including several restaurants) a block or two away. The vibrant Melrose Arch District is about a 15-20 minute walk away. Otherwise the area is quite residential.
Staff
Like virtually every lodging we encountered in southern Africa, everyone was very friendly and helpful.
Cleanliness & Comfort
See comments above. Absolutely nothing negative to say about the guest room, the grounds and the main building.
Palm River Hotel
Victoria Falls

Gorgeous location by the Zambezi River. We frequently saw wildlife between the walkway to our room and the river (and from our balcony). The room itself was remarkable -- half outside (but covered) and half inside. The room included a VERY well-stocked wet and snack bar (there was one both inside and outside). And all complementary with the room. We had all breakfasts, one lunch, and a couple dinners at the hotel. All were superb.

Authenticity & Character
The hotel is well suited for the environment it's in. It is modern, but blends in very well with the surroundings.
Location
Right by the river and quite secluded. Some people may prefer lodging that is a bit closer to the village of Victoria Falls, but the Palm River Hotel suited us perfectly.
Staff
Very good. We did have a little trouble exchanging money (no ATM and the front desk did not have much "change" in local currency). They were very helpful in getting us some medical help when we needed it. It was on the morning of our departure and we got everything taken care of (including a couple-hour visit to a local clinic) before our scheduled departure before noon.
Cleanliness & Comfort
The property (both the common areas, the grounds, and our room) were all very well taken care of. We have no recollection whatsoever of anything that was amiss or "ajar".
Kadizora Camp
Botswana Gunotsoga, Lobilos

Highly recommended. Your lodging is a tent, most definitely (no heat or A/C), but gorgeous furnishings (easy chairs, dressers, nice rugs, and full bathroom). One whole wall is floor-to-ceiling screens for viewing the savannah (the staff rolls down a canvas wall to cover these screens during evening turn-down. The common areas (bar/lounge, living "room", and dining area) are all outside but under cover. There is also a large fire-pit and a small pool. Very opulent for a "tent" camp, for sure. We loved it.

Authenticity & Character
Seemed to fit right in with the delta. Hardly visible until you get right up next to it.
Location
Right on the edge of the Okavango Delta. The game drives went far and wide, finding all kinds of animals along the way.
Staff
All very friendly, helpful and accommodating. I had some gastrointestinal issues on our arrival day (the flight from Kasane was really uncomfortable) and I had a rough time on our first evening game drive. Upon our return to camp, we asked Aidan, one of the camp managers, for some advice. He "prescribed" and provided several medications ("we see this a lot"). By the next morning, I was pretty much back to normal. We really appreciate their helpfulness and preparedness.
Cleanliness & Comfort
The tent was cold at night, but the big bed had a thick comforter and during the evening turn-down they put a heated water bottle (a "bush baby") between the sheets and comforter, which stayed warm all night. So did we. The bathroom was fully-appointed. I like to take hot showers - the water was a little on the cool side for me, but all things considered, it was just fine.
Chobe Princess - Overnight Cruise
Botswana

We were lodged on a 4-cabin houseboat for a two-night cruise on the Chobe River. Our cabin was in the front of the boat and had the only outside balcony (of the four cabins) which was on the front of the boat. The common areas (dining and lounge) were upstairs. The meals (all-inclusive) were terrific. The staff was always friendly and helpful. The cruise provided wildlife viewing from the houseboat as well as more "up close and personal" small boat excursions once or twice a day. When the wildlife was on the shore and we could motor up close in the small boat, we actually did get quite close (elephants and baboons). All in all, a delightful experience. We followed this cruise with a couple safari camps/lodges. This was a nice experience, but given the choice, we think we preferred the safari game drives as the wildlife was more diverse and more up close.

Authenticity & Character
The houseboat was small - only four cabins, but had a nice upper deck with the dining area and lounge (both inside) and outside deck with lounge chairs and a hot tub. For this kind of lodging, I'm not sure how "authenticity & character" applies.
Location
As noted above, this was a unique experience; quite different from an on-land safari camp or lodge.
Staff
Well staffed and quite attentive. We had some requests and they did their best to tend to them quickly (see below).
Cleanliness & Comfort
Our cabin was rather small (not unusual, I'm sure, for a houseboat), but it did have the balcony which was a treat. We did have some difficulty getting the AC/heating to work correctly. We notified the staff -- they were also unsuccessful getting it working (even with a call in to the main office for troubleshooting advice). But we made do -- the weather was pleasant so the heating/AC was not essential.
Dock House Boutique Hotel

Very small hotel (maybe five rooms), but our room was large, modern, and gorgeously furnished. The hotel is very close to the Victoria & Alfred Waterfront. The adjacent (and larger) sister hotel has the full service staff and a full bar and restaurant, but the Dock House has a small dining room (adjacent to our room) where they served breakfast (supported by the main restaurant) several of the days we were there. It was almost like having our own private dining room. The staff was VERY friendly, helpful, and accomodating. One of us came down will an illness that needed medical attention and they were so helpful in arranging for a "house call" by a local doctor (who arrived in less than 30 minutes!). We can't thank them enough for the help they provided.

Authenticity & Character
The building itself has its own history. The rooms are very modern with every convenience you would expect.
Location
Close to the waterfront, but still very quiet.
Staff
As noted above. Very helpful and friendly. Our waiter at Dock House dining room seemed to take a special liking to us (but maybe he is like this for everyone) and really showed his concern when one of us was feeling ill. The whole staff was exceptional in helping us get medical attention.
Cleanliness & Comfort
The room was emaculate and the evening turndown was very elegantly done.
Activity Reviews
Activities at Lion Sands Game Reserve
South Africa

I've covered the accomodations at Lion Sands River Lodge in the lodging section of these reviews. Spoiler - wonderful! The game drives (like Kadizora Camp that we visited earlier in this vacation) were two per day; one morning drive starting before sunrise and the second afternoon drive ending after dark. Each lasted for several hours. We had the middle part of the day to relax (have lunch, with options to visit the pool, gym, and/or the on-site spa); of course we had lunch but did not partake in the other activities. Our guides (Raymond as the driver an Amu as the spotter) did a terrific job. We were amazed how they were able to track down a single leopard (from tracks on the road and sounds from birds and other animals and where the sounds were coming from). The terrain is "wooded savannah" with lots of trees, gullies, rocky outcrops, and dry stream beds. This made for some fun Land Cruiser cross-country travel in search of the wildlife. The Lion Sands Game Reserve is adjacent to some other reserves. There were a couple times when we saw some wildlife on one of these adjacent reserves but could not get closer as our guides were not permitted to cross the boundries. Nonetheless there was plenty of wildlife for us to see and to get close to. Plenty! Like Kadizora Camp, we stopped for a mid-drive coffee, tea, juice, and snack break (mixed drinks for the afternoon drive!) that was served off the front of the Land Cruiser (a grate folded down to horizontal to serve as the table). This was always a nice experience. On our last afternoon drive, all the Land Cruisers for the lodge (six, I believe) met in one place for the break -- they had a nice buffet set up on folding tables with lots of appetizers... and, of course, the drinks. On our second full day (we spent 3 nights at the Lion Sands River Lodge, so we had a total of six game drives), we did a bush walk with our guides, Raymond and Amu, right after the morning game drive. It was just the two of us and Raymond and Amu. They drove us out to an area they considered "safe" for walking and we walked through the woods for about an hour. They showed us some of the tricks of the trade that they learned growing up in the bush; e.g., making a toothbrush from a plant stalk, playing a spitting game (like we do with watermelon seeds) with... uh... dried pellets of animal dung (I don't remember the animal), making fiber-fill from shredded leaves, etc. On the way back to the Land Cruiser we stopped to see a group (crash) of rhinos (including a couple babies!) out of the water (we had seen them on the earlier game drive, but then they were all in the water). It was a fun and very "personal" experience.

Quality of Experience
Wonderful drives through the bush in search of wildlife and, boy, did we see lots. Yes, there were some "dry" spells but, all in all, the experience most definitely exceeded our expectations.
Guides, Drivers and Staff
Raymond and Amu were first-rate. Their tracking skills were on full display. Raymond was the "lead" -- his English is very good and his knowledge of the wildlife was superb (e.g., my wife asked about lots of birds and he knew them all!). Amu's English wasn't quite so fluent, but we could communicate okay when needed. We met for each game drive (both morning and afternoon) in the lounge adjacent to the lodge's bar for coffee, tea or juice and snacks before heading to the Land Cruiser. Before departing for our afternoon drive, we could make requests for special drinks for the sunset drink and snack break on the drive. Raymond would make sure he had the necessary liquors (or whatever) and other ingredients along to fulfill our requests. A really nice touch.
Transport
Our Land Cruiser was in very good condition, ran well, and was clean. They provided blankets for the cold mornings and even a hot water (rubber) bottle to put in our lap until things warmed up after sunrise.
Tour of Jo'burg & Soweto
Tour of Jo'burg & Soweto
South Africa

Our detailed Kimkim itinerary stated: "After breakfast you will be collected from the hostel and shown around the sites of Johannesburg like a local. Start off with a visit to Soweto, South Africa’s biggest Township. Here you will have the opportunity to take some photos at the iconic Orlando Towers and Soccer City, home of the World Cup Final. You then head to a local food market where you can have a light lunch, shop for local arts and crafts and listen to some live music. After lunch, it's time to visit to Constitution Hill, home of our South African Democracy and an integral part of our history. You then end the tour with a walk through the park at Zoo Lake, a pleasant end to the day. " It did also say that the itinerary was flexible and could be changed according to our interests for the day. The Kimkim daily schedule stated "After breakfast, your private guide will pick you up for a half-day tour of Soweto and the Apartheid Museum. Following the tour, you'll enjoy an included lunch." What we actually got was the latter -- mostly Soweto and the Apartheid Museum, but no lunch. The guide took us to see a couple of Nelson Mandela's homes (mansions) that he lived in during his later years (not in Soweto). We just looked at them from the street and he told us a bit about them. He then took us to Soweto and drove us through a more upscale neighborhood -- we saw a bit of the mid-scale and lower-scale neighborhoods from a distance. We then stopped at the Mandela House for a tour. The guide for the house was very congenial and did a nice job explaining the history. Quite emotional. Our guide for the day then took us to the square where they were beginning to set up for the annual Youth Day commemoration of the Soweto Uprising that took place on June 16, 1976. (The day we visited was June 16th.) We then visited the Apartheid Museum where our guide showed us through some of the more significant exhibits. It is a huge museum; one could easily spend a day here. All in all, it was quite depressing and disturbing, but some aspects were rather joyful; for example, where they documented the formal end of apartheid in South Africa. This was the end of the tour; our guide drove us back to the hotel. Lunch was NOT included.

Quality of Experience
Our guide was knowledgeable about the history and a good resource. He lives in Soweto and the history is obviously very important to him. We wish the tour had included a bit of the rest of Johannesburg (besides just the drive from and to the hotel) and a lunch as was "promised."
Guides, Drivers and Staff
Our guide for the day knew his stuff. The young man who gave us the tour of the Mandela House was enthusiastic and friendly -- a very nice fellow.
Transport
Comfortable and roomy.
Kadizora Camp Activities
Kadizora Camp Activities
Okavango Delta

I've covered the wonderful Kadizora Camp in the lodging review. Our activities while at the camp included two game drives each day -- one on the day of our arrival and two on each of the full days were were there, so five in all. We had the option for one more drive the morning of our departure, but we stayed back at the camp to prepare for our late morning departure. The morning drive began before sunrise with tea, coffee and snacks in the dining area before loading up in the Land Rover. We were out looking for wildlife as the sun rose -- beautiful colors and lighting for photographs! The sunrises themselves were gorgeous. It was cold, but the camp provided fleece-lined ponchos. Our driver, Mr. Sparks, was very conversational and knowledgeable. He was really adept at tracking down the animals and was willing to go off road as needed to find them. It was a real adventure! The morning drive lasted until late morning -- almost four hours. Mid-morning we always stopped of a nice coffee, tea, juice and snack break (served off the front of the Land Rover). Midday activities included lunch and free time around the camp. There were options for helicopter rides. A couple of our Land Rover mates did take this flight (we didn't) and really enjoyed it -- they shared some really dramatic aerial photos of the Okavango Delta. The late afternoon wildlife viewing took several forms. The arrival day drive was in the Land Rover (similar to the morning drive). The next afternoon we went out in a small flat-bottom boat and explored some of the marshy areas of the delta. For our third (and final) afternoon activity, we took a ride in a Mokoro canoe (poled by a member of the camp staff). This was very calm and peaceful -- no big wildlife, but lots of birds - very peaceful and serene. All of these included stops at or near sunset where we enjoyed each other's company, watched the sun set, and indulged in some complementary drinks (of our choosing) and snacks. We then returned to the camp. The drives started about 3:30 pm and lasted until after dark. After returning to the camp we had a small break before congregating in the dining area for dinner.

Day 2 On board the Chobe Princess
Day 2 On board the Chobe Princess
Botswana

Today we had a pleasant day aboard the Chobe Princess III houseboat. The excursion for the morning was a trip to visit a local village. My wife and I opted to stay on the houseboat (she was feeling a bit under the weather). We're glad we did... First, a lone elephant was in the river and swam really close to the houseboat seeming to be working on a thorough bath. He/She passed by the houseboat and eventually climbed up on the shore and moseyed along. Second, the other guests who went to visit the village seemed to give it an overall rating of "meh". I went out on the afternoon/sunset game-viewing boat ride on the skiff (not feeling well, my wife stayed back but said she saw lots of interesting wildlife out the big windows in our room). From the skiff, we saw lots of interesting wildlife, too: elephants, warthogs, kudu, hippos, giraffes, baboons and, of course, lots of birds. From the houseboat earlier in the day we spotted a female lion (albeit way off in the distance). Back on the houseboat, the provided meals (breakfast, lunch, and dinner plus drinks) were excellent.

Quality of Experience
Lots of great wildlife from very comfortable accomodations (plus great food!), but from a bit further away than would be ideal.
Food
We really enjoyed all the meals. The kitchen provided very ample portions (with seconds or thirds if requested) and there were nice variations from meal to meal. Getting enough food to eat was definitely not a problem!
Guides, Drivers and Staff
The staff on the Chobe Princess III were professional, helpful and friendly. They didn't offer a lot of "extracurricular" activities (e.g., stories, evening activities, or prolonged discussions with the guests) but we were perfectly okay with the level of interaction.
Transport
Not really applicable here, except that the houseboat itself was very nice, well-kept, clean, and comfortable. The excursion skiff was very adequate -- nothing special, but it didn't need to be. Perhaps offering some snacks on the skiff excursions would be a nice addition.
Dusty Road Dinner Experience
Dusty Road Dinner Experience
Victoria Falls

We highly recommend this dinner experience. There may be nothing like it anywhere else. The venue is buried in a residential area of Victoria Falls (transfers were included with the booking; all part of the Kimkim package). It's partly indoors and outdoors, but all very peculiar (in a good way) and very funky. We started out by getting a tour of the property -- the various sources they use for herbs, spices, drinks, and the food itself. They are all obviously locally-sourced and I am sure authentic goods used by the locals in everyday cooking. They showed us the prep and cooking areas and some of the dwelling on the property (very uniquely decorated!). The furnishing were very distinctive and very fun (for example, one dining table had chairs made from cut up bathtubs). The dinner itself was an extensive "tasting" menu. Some were brought to the table as samplers (we tried everything and found them all very tasty) and for the main dinner we went up to the cooking areas and served ourselves right out of the pots on the stove. Everything was SO good! Even the very distinctive drinks. Okay, maybe the local beer (Utshwala) tasted a bit strange to me (very yeasty), but maybe it is an acquired taste. :)

Quality of Experience
So distinctive! Located in residential Victoria Falls. If you want the real "flavor" of Zimbabwe, this must come really, really close.
Guides, Drivers and Staff
The staff was really good about showing us their "style" -- the ingredients and the preparation as well as showing us around the grounds. They provided very helpful descriptions of the very distinctive foods they served.
Transport
The Kimkim package included transport to the venue and back to the hotel after the dinner -- all without a hitch.
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls

Spectacular! No wonder these falls are so famous! Our Wild Horizons guide took a small group (5 or 6 of us, I think) along the trail that borders the cliff opposite the falls so we were able to experience it from many different perspectives. Ponchos (provided) provided some protection from the mist, but we still got rather soaked (particularly lower legs and shoes) near the mid-section of the falls (it wasn't rain -- the skies were blue). The amount of mist is very wind dependent. For us, there was one section where we couldn't see the falls at all through the heavy mist. But it was very dramatic to see the fall appear through the mist as the wind let up and then disappear again as the breeze returned. The tour ends (before walking back to the car park) with a nice view of the old bridge that crosses the canyon downstream of the falls from Zimbabwe to Zambia. The guide has some interesting facts and stories about this bridge. The next day we took the helicopter ride over the falls (paid for out of pocket, not included in our Kimkim package). It was expensive, but well worth it! The views were spectacular.

Quality of Experience
It's breathtaking to see the grandeur of the falls so "up close and personal". It's rather emotional seeing (and hearing!) one of the wonders of the world with ones own eyes after reading about it for our whole lives. Any pictures (or videos) you've seen of Victoria Falls just don't do it justice.
Guides, Drivers and Staff
Our guide kept us moving along (to his credit). Nonetheless, the tour ended up taking longer than expected, but it was nice that he did not have to keep to a clock.
Transport
The transfers to the falls and back to the hotel (via our lunch at the Lookout Cafe) went without a hitch.
Full Day Boutique Winelands Tour
Full Day Boutique Winelands Tour
South Africa

The weather today continued to be poor (rainy and drizzly) and one of us was feeling under the weather (diagnosed as sinusitis the next day -- and treated) so today was a bit of struggle. We tried to make the most of it. Our wonderful guide did what she could to make the best of it. We visited two wineries: Waterford Estate Winery and Oldenburg Vineyards. The grounds for both these wineries were gorgeous (even in the rain!). The staff conducting the tastings were very friendly and knowledgeable. We did buy one dessert wine (and accompanying chocolate) at Waterford Estate Winery and we were really impressed with the tasting presentation at Oldenburg Vineyards (wonderful crackers, olives, and cheese). We visited Boschendal Wine Estate -- we chose not to participate in a wine tasting, but we did enjoy a very nice lunch in their restaurant. The grounds (especially the produce and herb gardens) were gorgeous. Michele, our guide, made a wise choice and recommended that we forego the final winery (we weren't really feeling up to it) and, instead, visit Babylonstoren Gardens. We spent about an hour or so walking around the exquisitely manicured and diverse gardens. The rain had let up some (although it was still gloomy) so we had a nice walk enjoying the multitude of flora. After Michele returned us to Cape Town, we went down to the waterfront and had a nice fish and chips (gourmet version!) at the Harbour House Restaurant.

Quality of Experience
Under other circumstances (better weather and better health), this could (and probably would) have been a superb experience.
Guides, Drivers and Staff
Our guide, Michele Bakker, chose the wineries we visited (we did not have our own "agenda") -- and the ones we ended up not visiting -- and we couldn't have asked for better choices. (Of course, we don't know anything about the wineries we didn't visit, but the ones she did pick were splendid.) Michele, our guide for yesterday (City Tour), today, and tomorrow (Cape Peninsula Tour), was well-informed, very conversational, and friendly. We really enjoyed her company for these three days.
Transport
Michele's van was very comfortable.
Depart Africa with a lifetime of Memories
Depart Africa with a lifetime of Memories
South Africa

Our departure from Lion Sands River Lodge, flight from Skukuza AIrport to Johannesburg, and evening departure for London (all in one day) went very smoothly. We had to arrange our international flights (Johannesburg to London to Seattle to Pasco, WA) ourselves but these meshed seamlessly with the connections that Nadia Kahn set up for us as components of our Kimkim itinerary. We can't thank Nadia Kahn (formerly with Salty Travel) enough for the flawless itinerary she set up for us. We had lots of back and forths to fine-tune this itinerary and we settled on what turned out to be a home run. Why Nadia is no longer employed by Salty Travel is beyond me. We wish her well in her future endeavors and hope she lands a job that values her skills as much as we do.

Quality of Experience
Lion Sands River Lodge provided a timely transfer to the Skukuza Airport. We even saw more wildlife on the way to the airport!
Guides, Drivers and Staff
The lodge staff was very helpful in getting us loaded and ready to go.
Transport
Our ride back to the airport was almost a mini-game-drive by itself.
On Safari
On Safari
South Africa

NOT APPLICABLE. Our itinerary did not include a visit to Kruger National Park proper, although the Lion Sands Game Reserve (where we did spend two partial and two full days), that I have reviewed separately, is nearby.

Arrival Day aboard the Chobe Princess
Arrival Day aboard the Chobe Princess
Botswana

This was mostly a travel day - getting from Victoria Falls to the Chobe Princess houseboat (for a two night stay). It involved an uneventful approximately one-hour drive from our hotel in Vic Falls, across the border into Botswana (where we switched to a new van and a new driver), then to Kasane Immigration (for entry into Botswana). We then took a small motorized craft on the Chobe River past the Chobe Princess houseboats (three of them) to the Namibia shore to go through Namibia immigration (the houseboats, although on the river, officially reside in Namibia). We then took the small motorized craft back to our houseboat. It was kind of a laborious process with lots of moving parts, but went pretty much without a hitch. Fortunately all these connections and transfers were included in the Kimkim bookings and our local agent, Nadia Kahn, arranged everything expertly. Once on the Chobe Princess III houseboat, we were shown to our cabin (a very nice and spacious room... for a houseboat) with its own balcony off the front of the boat (none of the other three cabins had balconies). The rest of the day included a wildlife viewing boat ride (on a small skiff) and a nice dinner on the houseboat. The upper level of the houseboat is a very pleasant common area -- dining area and lounge inside and a sundeck outside. For the meals, we all ate together at one table -- there were seven guests total. It was a nice communal experience with some very pleasant fellow travelers.

Quality of Experience
The trip from Victoria Falls, although a bit cumbersome with the van switches and skiff rides across the river and to our houseboat, went without a hitch. Everyone (drivers, border officials, immigration officers, and attendants at the boat docks) were all professional and/or friendly and hassle-free. Unlike the entry into Zimbabwe, there were no visa fees required.
Food
We arrived at the houseboat at about 2 pm and had a nice lunch on board followed by a game-viewing skiff ride and then a delicious dinner afterwards. The meals throughout the stay were based on a fixed menu (maybe with a couple options) served by the staff at the single guests' dining table. They were adaptable to dietary restrictions, but this is probably something they need to know about ahead of time (we didn't have any such restrictions). Everything was delicious and eating with our fellow guests at the same table was a fun experience.
Guides, Drivers and Staff
Everyone was friendly and did their jobs competently.
Transport
The transport to the Botswana border (about an hour in duration) was provided by Wild Horizons. Then another driver took us in his van to Kasane Immigration. Then, the Chobe Princess staff took us in a little skiff across the Chobe River to Namibia Immigration and then to the houseboat. All was orchestrated very well. We didn't have to arrange anything "on the fly." They were expecting us each step of the way.
Through the eye of an elephant
Through the eye of an elephant
Victoria Falls

NOTE: Our elephant encounter was with the Wild Horizons "Elephant Encounter", NOT "Through the Eye of an Elephant" -- apparently a competing, similar experience offered in Victoria Falls. This experience may have been the highlight of our entire vacation in Southern Africa -- it's a tough call, but it was right up there! We started early in the morning (a 6:30 am pick-up at the hotel) and were driven out to the Wild Horizons reserve. They have a small lodge there where we had morning tea, coffee, juice and snacks while we completed some paperwork and orientation. We were the only guests on this encounter (the first of the day) and we did not see any others until we returned to the lodge. Our guide (who was SUPERB!) loaded us up in the Land Rover and took us out to find the elephants. Along the way we saw other wildlife, including impalas and giraffes. When we got to the elephants (probably 7 or 8 of them) we were greeted by their handlers - a team of 10 men who stay with the elephants all day. We spent the next hour or so out of the Range Rover amongst the elephants while they rummaged for food (including knocking down a tree!). We were able to get as close as we wanted, touch them, and talk to them. Magical. We followed them (in and amongst them) on foot through the bush to a feeding spot where we gave them some treats (similar to rabbit food) -- either by tossing it directly into their mouths (they were obviously used to this routine) -- the "trunk up" method -- or by dumping it into their nostrils at the end of their trunk -- the "trunk down" method. So much fun. When the treats were gone, the elephants moved on (with their handlers). We followed them for a ways in the Land Rover before heading back to the lodge where we enjoyed a delicious and very generous breakfast with our guide (all included). After checking out their gift shop (yes, we made a few purchases), we were transported back to our hotel. What a special and unforgettable experience!

Quality of Experience
Perfect. We had the whole crew - guide, handlers, and elephants to ourselves. The early morning light made for some very nice photographs!
Guides, Drivers and Staff
Our guide -- I sure wish I could remember his name -- was so friendly and knowledgeable, not just about the elephants, but about the other wildlife (including the birds) found in the reserve. He is one the lead guides (or maybe "the" lead guide) for the Sanctuary. We had a very nice breakfast with him after the encounter.
Transport
The transfers to the venue and back to the hotel (included in the booking and also operated by Wild Horizons) went without a hitch.
 Lunch at Look out Cafe
Lunch at Look out Cafe
Victoria Falls

After our morning tour of the falls, Wild Horizons delivered us to the Lookout Cafe (and back to our hotel afterwards). Having a reservation (this lunch was included in our Kimkim package), gave us a table right at the railing overlooking the Zambezi River gorges. The restaurant wasn't crowded, but a group that was with us on the tour of the falls came to eat here without a reservation -- they were seated a ways back from the railing. The views were great and the lunch was delicious. The waitstaff was very attentive and very friendly.

Quality of Experience
Great view, casual, not crowded, and great food. The bees were a bit pesty, but the staff had a solution (see below)!
Guides, Drivers and Staff
Our waitress at the restaurant was very friendly and helpful. She even provided us with an improvised bee repellant (the bees were a bit of a nuisance) -- smoldering coffee grounds. It worked great.
Transport
Wild Horizons provided timely transport from the morning tour of the falls to the restaurant and then back to our hotel afterwards (all included in the Kimkim package). It's hard to characterize it as "amazing", but there was absolutely nothing to criticize.
Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls

On the evening of our arrival in Victoria Falls, we took a very pleasant couple-hour boat ride on the Zambezi River. To call it a "cruise" may be a bit of a stretch and being on the "Signature Deck" may be a bit misleading (there was only one deck). This was a smaller craft (just the one deck) -- which was nicer, I think, than the multi-deck boats we saw on the river. The boat was not crowded at all -- maybe ten travelers which made for a really pleasant, quiet, and laid-back experience. The staff on board were very attentive and helpful. We were served snacks, small bite appetizers (lots of different options -- all adding up to a full meal), and drinks (including alcoholic ones and some specialty mixed drinks). All were included in the base cost of the cruise (which, in turn, was included in the Kimkim package price). The craft was furnished very nicely with tables and comfortable chairs as well as nice potted plants to give a nice ambiance to the whole experience. Although the dock was really quite close (easy walking distance) to our hotel, transfers were provided. Probably a good thing, considering the wildlife we saw around the hotel. As sunset approached, we saw lots of wildlife including elephants, crocodiles, and hippos. The sun setting "into" the Zambezi River was gorgeous.

Quality of Experience
Not crowded. Delicious food and drinks (included). And, of course, the scenery and wildlife.
Guides, Drivers and Staff
Very friendly, attentive and helpful. The food and drinks were not "buffet style" -- we were served at our table. A nice bar/café with a nice view and attentive staff!
Transport
Even though our hotel was close to the boat dock, transfers (to and from the boat ride) were included and proceeded without a hitch.
Full Day Cape Peninsula Tour (Private)
Full Day Cape Peninsula Tour (Private)
Cape Town

The day started with a doctor visit at the hotel ("insisted" by the staff as well as our tour guide, Michele Bakker). Good advice. The doctor arrived within 45 minutes of the front desk calling in. She diagnosed my wife's condition (sinusitis) and provided medication on the spot, as well as prescriptions that we picked up later in the day (in Simon's Town before returning to Cape Town). This is neither here nor there with respect to today's tour, but it does speak well of the hotel staff and our tour guide. Both were sincerely concerned about my wife's illness. She started feeling significantly better after taking the provided medication. Now... the tour. Spectacular! Leaving Cape Town, the weather was still marginal (and stayed that way all day in Cape Town, apparently) but as soon as we got around Table Mountain and were heading south, the weather improved dramatically and we had very nice weather for the tour. There was a localized downpour as we were leaving the cape (heading for Simon's Town), but it was short lived. Dramatic scenery is the name of the game for today -- Hout Bay, Chapman's Peak Drive (wow, just wow!), Witsand Bay, Smitswinkel Bay, the Cape of Good Hope and Cape Point (and its lighthouses), and Boulders Beach (African penguins). -- this is NOT an exhaustive list. We saw lots of wildlife along the way... elands, ostriches, dassies, penguins, and many other birds. The day was topped of with a great dinner (included in the tour!) at Saveur Restaurant in the scenic seaside town of Simon's Town. All in all, a splendid, splendid day. If you're visiting Cape Town, don't miss a drive down to Cape Point. Our private tour with Michele Bakker was the perfect way (from our perspective) to experience the wonderful scenery.

Cape Town City Tour & Table Mountain
Cape Town City Tour & Table Mountain
Cape Town

It was a rainy day in Cape Town so our tour was not all it could be. Our tour guide, Michele Bakker (Just Mich), made the best of the crummy conditions. We did a short driving tour of the downtown area, visited the Diamond Works, The Company's Garden (it was a nice walk, in spite of the drizzle), Green Market Square, and the Bo-Kaap District (including the delightful Art du Cap Gallery). The tour was supposed to include the arial cable car ride up to the summit of Table Mountain, but it was closed due to weather (and remained closed for the next couple days). The weather did finally clear enough on our last full day in Cape Town for the summit to open and we dashed up. It was spectacular. Don't miss it, if the weather permits. One activity in Cape Town that was booked for us by Nadia (included in our Kimkim package) was dinner at the Gold Restaurant (transfers from and to the hotel included) for this evening of the first full day in Cape Town. Since there isn't a place to review this activity separately, I'll say something about it here. Bottom line... don't miss this experience (if you can get in). They have one seating per night and seat several hundred guests (and, apparently, are usually sell out well ahead of the date). It's an evening of music, dance, drinks, and (of course) food. The evening starts with a lesson in playing the drum (each guest arrives at their table with a drum sitting in their chair). This was so much fun! Hearing several hundred drums in unison (well, sort of) was incredible. There was a huge fixed tasting menu with dishes served over the course of an hour or two, intermixed with more music, dancing, and skits. They even offer complementary face painting (my wife took them up on the offer). The evening ended with some audience participation dancing on the stage. A really fun and unique experience. If you're in Cape Town, don't miss it!

Quality of Experience
The weather. The dinner at Gold Restaurant (not part of the city tour) was, indeed, amazing.
Guides, Drivers and Staff
Very friendly, very knowledgeable.
Transport
Comfortable van. Well-planned transfers were included for to and from the Gold Restaurant.
Private Transfer O.R Tambo Intl Airport to Hotel
Private Transfer O.R Tambo Intl Airport to Hotel
Johannesburg

We had a little mix-up with the transfer from the airport to our hotel in Johannesburg. Our flight from Maun was rescheduled (same times, but on a different carrier). Our travel agent (Salty Travel) was aware of this (and, in fact, notified us of this change) but failed to notify the driver that was picking us up at the airport. So... the driver thought the flight was cancelled or something and didn't know how to find us. We communicated via WhatsApp with our contact at Salty Travel and got it sorted out (they apologized for not informing the driver of the change). We hung out in the arrivals lounge until our driver found us. In all, it wasn't much more than a half hour delay. The drive from the airport to the hotel was uneventful. Johannesburg was really socked in with smog in the late afternoon during this drive. Our driver told us this was not unusual with a lot of wood and coal burning for heat. (We did not take any pictures of our arrival in Johannesburg or the of the drive to the Peech Boutique Hotel in Melrose.)

Quality of Experience
Better communication between our travel agent (Salty Travel) and the driver for our transfer to the hotel.
Guides, Drivers and Staff
The driver did his job. He wasn't too conversational, but the Johannesburg traffic needed his attention.
Transport
The van itself was fine -- comfortable and spacious.
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jan 17, 2025
Dear Tom, Thank you so much for your detailed and thoughtful review. We are thrilled to hear that your trip was spectacular and that you enjoyed the personalized service and seamless planning. Your kind words about the excursions and accommodations, such as the Palm River Hotel and the experiences with local wildlife, truly mean a lot to us. We appreciate your understanding and continued connection with Nadia, and we are glad the logistics went smoothly with our team. Your feedback about the... Read more

Dear Tom,

Thank you so much for your detailed and thoughtful review. We are thrilled to hear that your trip was spectacular and that you enjoyed the personalized service and seamless planning. Your kind words about the excursions and accommodations, such as the Palm River Hotel and the experiences with local wildlife, truly mean a lot to us. We appreciate your understanding and continued connection with Nadia, and we are glad the logistics went smoothly with our team. Your feedback about the unique highlights, like the game drives and cultural experiences, is invaluable. We're grateful for your recommendation and look forward to assisting you on future adventures.

Warm regards,
The SALTY Travel Team

Vikings and Legos!
Denmark | Jul 21 - Jul 27, 2024

M
Manoj I.
Chicago, IL | Reviewed on Jul 29, 2024
Wonderful trip to Denmark. Hit up all the big sites. The reservations were amazing and done to perfection. Not a single hiccup on the trip. Do wish we had included a tour of Copenhagen city that was curated to hit the highlights. Otherwise, the planning and execution was perfect. Miglé made wonderful recommendations and planned the trip perfectly. Would highly recommend and look forward to planning our next trip with Kimkim! Read more

Wonderful trip to Denmark. Hit up all the big sites. The reservations were amazing and done to perfection. Not a single hiccup on the trip. Do wish we had included a tour of Copenhagen city that was curated to hit the highlights. Otherwise, the planning and execution was perfect. Miglé made wonderful recommendations and planned the trip perfectly. Would highly recommend and look forward to planning our next trip with Kimkim!

Hotel Reviews
The Huxley Copenhagen, BW Premier Collection
Copenhagen

Great hotel. Amazing location. Smaller rooms, but workable. No A/C, which made it hot, but other wise, great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LEGOLAND Castle Hotel
Billund

Great to stay at with kids! A must do! Really neat setup. Kids loved it, including the treasure hunt. Awesome theme.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Knudsens Gaard
Odense

Great hotel. Like a little bed and breakfast. Great, friendly staff. Out of Odense city, so good if you have a car to use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Hotel
Copenhagen

Great hotel for kids. Very clean, lots of activities. Enjoyed our stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Live in Legoland!
Live in Legoland!
Billund

A must do with kids in Denmark. Great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Embark on a Timeless Journey at the Viking Ship Museum in Roskilde
Embark on a Timeless Journey at the Viking Ship Museum in Roskilde
Roskilde

Really neat experience. A must do!

Quality of Experience
Guides, Drivers and Staff
Transport
Canal Cruise from Nyhavn
Canal Cruise from Nyhavn
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Transport
The ultimate LEGO® experience!
The ultimate LEGO® experience!
Billund
Møns klint and Forest tower - A day tour from Copenhagen
Møns klint and Forest tower - A day tour from Copenhagen
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Miglé Mikenaite

Above and beyond, thank you!
Norway | Jul 19 - Jul 27, 2024

Anne
Anne V.
Dallas, TX | Reviewed on Jul 29, 2024
Kristiina was very helpful and knowledgeable, paid close attention to the kind of trip we were looking for in Norway, and did not disappoint! The itinerary was well planned out and detailed, so helpful to refer to during our trip. Fenne did a fantastic job making our reservations and making edits when we had questions or concerns. We were affected by the global IT outage and had our flight to Oslo disrupted as well as lost our baggage, but the emergency text line and Rufo were amazing! ... Read more

Kristiina was very helpful and knowledgeable, paid close attention to the kind of trip we were looking for in Norway, and did not disappoint! The itinerary was well planned out and detailed, so helpful to refer to during our trip. Fenne did a fantastic job making our reservations and making edits when we had questions or concerns. We were affected by the global IT outage and had our flight to Oslo disrupted as well as lost our baggage, but the emergency text line and Rufo were amazing! They were able to find us a hotel in Amsterdam at a lower price, notify our hotel in Oslo that we would be missing the first night and arriving very late the next day, as well as direct us to places to purchase clothing. They also switched the dates of our reservations for a kayak trip when we noticed that it was going to rain that day. Can't say thank you enough to them for their on-the-spot support! Highly recommend KimKim to any travelers, they are very professional and kind :)

Local specialist: Kristiina Taukul

Japan July 2024
Japan | Jul 14 - Jul 26, 2024

Stephen
Stephen L.
the United Arab Emirates | Reviewed on Jul 29, 2024
We were extremely happy with the planning / booking stage. We had lots of demands for what we wanted to cover and, for the most part, we got what we wanted.
In particular, my wife injured here foot a week before travel which significantly reduced her mobility. We had feared that we might have to cancel but Kate came through with organising additional private vehicles and guides plus access to a wheelchair. Without this, I am not sure we could have done the trip. We truly appreciate the...
Read more

We were extremely happy with the planning / booking stage. We had lots of demands for what we wanted to cover and, for the most part, we got what we wanted.
In particular, my wife injured here foot a week before travel which significantly reduced her mobility. We had feared that we might have to cancel but Kate came through with organising additional private vehicles and guides plus access to a wheelchair. Without this, I am not sure we could have done the trip. We truly appreciate the effort to make these accomodations at such short notice.
Just a few minor quibbles which, to some extent, I think we should or could have addressed had we been more on the ball. We had wanted an authentic Ryokan experience with a traditional onsen . I think, on reflection, doing this in Kyoto was not the best option. We should have looked at Hakone for this. To some extent, we should have realised this ourselves.
The other issue is with the local guides. For the most part they were all pretty inexperienced or new. They we all very helpful. We had Mori in Tokyo. He was supper supportive to my wife, ensuring we could access the sites on the itinerary and make our trip smooth. He, however, was not that knowledgeable about the places we visited.
In Kyoto we had Dione. Again she was helpful but her anxiety towards looking after my wife often meant that she would apply an abundance of caution to various places on our itinerary. She would often start out say something wasn't possible until we had Googled it ourselves and pointed out that accessibility was possible. She had only been in Japan 2 years herself and so had little or no knowledge of the places we visited. In fact, in most cases it was her first time to visit a place too. In Osaka we had Naoki - he was more experienced than our other guides and knew many of the places we were visiting. Again, he was really helpful. In general, I think a guide should be familiar with the places on the itinerary and provide context and insight on those places and on the country, people, history etc. In time I am sure that all our guides will gain this experience but I am not sure I would really call all of them guides (except Naoki) yet.
All that said, we enjoyed our trip to Japan very much and would certainly recommend Kate to anyone planning a trip to Japan.

Hotel Reviews
Cross Hotel Osaka
Osaka

The Cross Hotel in Osaka was centrally located, which was its best feature. However, the wheelchair provided with our tour vehicle was not the best, and the hotel wouldn't let us use their better wheelchair outside the premises. This was a bit inconvenient.

Kyoto Ryokan the Kinoe
Kyoto

The ryokan experience was nice, though it wasn't exactly what we were looking for. It had the traditional feel but lacked some of the authenticity we expected. This was partly our fault for not researching thoroughly.

Kyoto Tokyu Hotel
Kyoto

The Kyoto Tokyu Hotel was very accommodating, especially with providing a wheelchair for use during our stay. The rooms were clean and comfortable, making our stay quite pleasant.

Shiba Park Hotel
Tokyo

This was probably our favorite hotel of the trip. The rooms were clean and comfortable, and the service was excellent. The location was also very convenient for exploring Tokyo.

Local specialist: Kate Long
Kate
Kate Long
Local specialist in Japan | Replied on Jul 30, 2024
Hello Stephen, Thank you very much for taking the time to share your feedback on your recent Japan tour experience with us. I am delighted to hear that you were extremely happy with the planning and booking stage of your trip. We value each client's requests and strives to accommodate them to the best of our abilities. I am particularly grateful for your kind words regarding the efforts made to accommodate your wife's reduced mobility due to her foot injury. It was our pleasure to organize... Read more

Hello Stephen,

Thank you very much for taking the time to share your feedback on your recent Japan tour experience with us. I am delighted to hear that you were extremely happy with the planning and booking stage of your trip. We value each client's requests and strives to accommodate them to the best of our abilities.

I am particularly grateful for your kind words regarding the efforts made to accommodate your wife's reduced mobility due to her foot injury. It was our pleasure to organize additional private vehicles, guides, and wheelchair access to ensure your trip was not disrupted. I am pleased to know that these adjustments made a significant difference and allowed you to enjoy your time in Japan despite the unexpected challenge.

I appreciate your valuable insights regarding the Ryokan experience and the choice of guides during your visits to different cities. Your points about seeking a traditional onsen experience in Hakone and the varying levels of experience among our guides have been duly noted. We continuously strive to enhance the quality of our services, and your feedback will be essential for improving our future offerings.

I am glad to hear that Mori, Dione, and Naoki were helpful throughout your journey, despite the differences in their levels of experience and knowledge. Your comments about the importance of guides having thorough familiarity with the destinations and providing insightful context are well-received. I assure you that we will take steps to ensure that our guides receive further training and experience to better serve our clients in the future.

Your recommendation means a lot to us, and I am thrilled to know that you enjoyed your overall trip to Japan. It was a pleasure assisting you with your travel arrangements, and we look forward to welcoming you back for more memorable experiences in the future.

Thank you once again for your detailed review and for choosing us to plan your Japan tour. Please do not hesitate to contact us for any future travel needs or recommendations.

Kindest regards,
Kate

Great trip support
Scotland | Jul 19 - Jul 26, 2024

P
Paraj K.
Singapore | Reviewed on Jul 29, 2024

Kateryna was very helpful in planning and organising the trip. I appreciate her assistance and quick responses. I would be happy to recommend her to folks looking to organize a Scotland visit.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jul 29, 2024

Dear Paraj,

Thank you so much for your kind words. It was truly a pleasure to help plan and organize your trip. I'm delighted to hear that you had a wonderful experience and that my assistance was helpful. Your recommendation is incredibly meaningful to me, and I deeply value your support.

Take care and cherish the memories of your Scottish adventure!

Best,
Kat

Great trip to Portugal and Mallorca
Spain | Jul 9 - Jul 22, 2024

A
Alyssa F.
Mundelein, IL | Reviewed on Jul 29, 2024
All of our excursions were excellent. Our guide Celia for our Porto walking tour was so knowledge and had great recommendations. Pedro organized a private tour of the vineyard for us in the Douro Valley. Alex was an excellent walking tour guide, being flexing and showing us sights of Lisbon we would have missed on our own. Mannu gave us a great outing to Sintra and Cascais, even making a special stop on the way back for us to take an extra photo. The recommendations of places to eat and... Read more

All of our excursions were excellent. Our guide Celia for our Porto walking tour was so knowledge and had great recommendations. Pedro organized a private tour of the vineyard for us in the Douro Valley. Alex was an excellent walking tour guide, being flexing and showing us sights of Lisbon we would have missed on our own. Mannu gave us a great outing to Sintra and Cascais, even making a special stop on the way back for us to take an extra photo. The recommendations of places to eat and beaches from Kim Kim were very helpful. The hotels were all beautiful and centrally located.

Hotel Reviews
Puro Hotel Palma
Palma de Mallorca

This hotel was crazy. The room was so big! It had a tub and a shower. Location was great. Staff was great at providing recommendations and transportation options. We did not utilize the beach club but if we had an extra day we would’ve liked to try it.

Location
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon

This hotel was great, free shuttle to the airport was helpful. Room was nice, clean, and spacious.

Location
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

The hotel has a great view of the marina. The room was nice, had everything we needed. We loved the rooftop pool.

Location
Staff
Portugal Boutique City Hotel
Lisbon

This hotel was top of the line. The service was excellent, the room impressive. The location was great too.

Location
Staff
Cleanliness & Comfort
PortoBay Teatro
Porto

The location of this hotel was fantastic. Very walkable, safe. The room was comfortable and had everything we needed

Location
Cleanliness & Comfort
Activity Reviews
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Mallorca

Definitely better than some of the other boats we saw where they pack the boats full of travelers. The views were incredible. The staff were not the friendliest, and I understand they turn over the boat and work with the public all the time. I might opt for an even smaller, more intimate boat next time. There were about 50 people on the boat with us many off the cruise ship.

Quality of Experience
Food
Guides, Drivers and Staff
Bike Excursion along the Beautiful Ria Formosa
Bike Excursion along the Beautiful Ria Formosa
Spain
Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Mannu was great. Full of knowledge about Portugal, cares about responsible tourism and wants to show travelers the real Portugal. We would definitely recommend.

Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Alex was great. He was so knowledgeable and we learned so much of portugals history. He was flexible and adapted the tour to show us things we would never have found on our own.

Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Our guide was great, the views are incredible. He even arranged a private vineyard tour for us.

Quality of Experience
Guides, Drivers and Staff
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

Celia was fantastic. Learned so much and one of the highlights of our trip. I recommend this to everyone.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 30, 2024

Hi Alyssa! thanks so much for taking the time to write this wonderful and detailed review. I am glad to know that you and Bradley had a great time discovering Portugal and Mallorca and that everything we planned met your expectations 🤩 I have noted your feedback about the catamarran in Mallorca and me and the team will search for a reduced people experience to make it more memorable for our travellers. Thanks again! It was a pleasure working with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Gustavo created a perfect trip for us! Our fa...
Costa Rica | Jun 19 - Jun 28, 2024

Danijela
Danijela R.
San Jose, CA | Reviewed on Jul 28, 2024
Gustavo created a perfect trip for us! Our favorites were Paddle 9, Arenal hike, boat/car ride from La Fortuna to Monteverde, and not having to worry about any transportation. We felt comfortable and safe and were had so much fun. It was such a pleasant surprise to arrive to the airport and receive fun local gifts too, thank you! Read more

Gustavo created a perfect trip for us! Our favorites were Paddle 9, Arenal hike, boat/car ride from La Fortuna to Monteverde, and not having to worry about any transportation. We felt comfortable and safe and were had so much fun. It was such a pleasant surprise to arrive to the airport and receive fun local gifts too, thank you!

Activity Reviews
Full Day Waterfall Adventure
Full Day Waterfall Adventure
Costa Rica

Highlight of our trip! No words! It rained day before, entire night, and the day of the activity. We didn’t really want to go. Considered canceling or not going and taking a hit. So glad we went! It was all of our favorite adventure.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Visit to Manuel Antonio National Park
Self-Guided Visit to Manuel Antonio National Park
Manuel Antonio

We got a guide and we are glad we did. Would not have seen 85% of the wild life on our own. Beautiful place.

Quality of Experience
Self-Guided Manuel Antonio Beaches
Self-Guided Manuel Antonio Beaches
Manuel Antonio

My friends/family liked it ok. Not my favorite beach. It was nice.

Quality of Experience
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

Beautiful day! So happy to do zip lining in Costa Rica. Of all places we visited glad we did that at Monteverde. Guides were helpful and fun. Very adventurous. Two of us are scared of highs and we did great!

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Hike to La Fortuna Waterfall
Self-Guided Hike to La Fortuna Waterfall
Arenal/La Fortuna

Fun area! Wildlife on the walk down and up. Loved swimming in the water. Walked there from our hotel and coffee shop across the street was great!

Quality of Experience
Self-Guided Arenal Volcano & 1968 Reserve Hike
Self-Guided Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna

We loved it! So glad it was self guided, we did the long hike and it was perfect. What a beautiful place!

Quality of Experience
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Oct 03, 2024

These photos are amazing!!

Thank you so much for sharing these :)

Love to read and see that your time in Costa Rica was enjoyed to the fullest and hope to welcome you to another adventure to Costa Rica or other destinations in the near future 🇨🇷

12 hectic but wonderful days in Norway
Norway | Jul 16 - Jul 27, 2024

Lois
Lois S.
San Jose, CA | Reviewed on Jul 28, 2024
Mathia was just incredible in putting our trip together. We gave him what we wanted to do and he made it all happen. Our hotels were booked very strategically for our 1 and 2 nights in each place taking into consideration for very early train and ferry departures.
Our private guide, John, In Bergen was excellent and gave us a lot of interesting historical information. Our guide in Trondheim, Wanda, was beyond excellent. She showed us so much and was very informative with everything.
It...
Read more

Mathia was just incredible in putting our trip together. We gave him what we wanted to do and he made it all happen. Our hotels were booked very strategically for our 1 and 2 nights in each place taking into consideration for very early train and ferry departures.
Our private guide, John, In Bergen was excellent and gave us a lot of interesting historical information. Our guide in Trondheim, Wanda, was beyond excellent. She showed us so much and was very informative with everything.
It was unfortunate that the audio on the Gerainger excursion wasn’t working but other than that it was lovely.
We can’t say enough nice things about the quality of KimKims services and the expertise of Mathia.

Hotel Reviews
Quality Hotel Ålesund
Ålesund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zander K Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bristol
Oslo

Just fabulous Second best breakfast

Authenticity & Character
Location
Near every thing to see
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo

Close to the train for a 6:15 am departure and near the opera but not near the other sights we saw. It turned out that the Bristol was better located for all that we did our first 2 days. Aside from that, which has nothing to do with the hotel, our stay was very nice and we had arranged for a bag breakfast as we had to leave very early.

Location
Staff
Cleanliness & Comfort
Scandic Nidelven
Trondheim

Best breakfast buffet ever experienced. No compaints.

Scandic Kristiansund
Kristiansund

The hotel is old and tired looking as is Kristiansund. Our least favorite.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Trondheim Walking Tour
Trondheim Walking Tour
Trondheim

Excellent and informative. Wanda is one of the best guides ever anywhere.

Quality of Experience
Guides, Drivers and Staff
Full Day Geiranger Fjord Cruise
Full Day Geiranger Fjord Cruise
Ålesund

Unfortunately the audio wasn’t functioning so much was missed.

Quality of Experience
Guides, Drivers and Staff
Audio was non functional
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 03, 2024
Dear Lois,
Thank you very much for your lovely review.
You have been cooperative, kind, probably the best travel assistant I could get. Not only. Our conversation quickly went from specialist-to-customer to friend-to-friend. And I highly appreciated that. The best way to get things in the right direction, avoid misunderstandings, make our days lighter, and realize a nice itinerary for such an important trip with your daughter. Trust and patience are the keys. Like any other life-related...
Read more

Dear Lois,
Thank you very much for your lovely review.
You have been cooperative, kind, probably the best travel assistant I could get. Not only. Our conversation quickly went from specialist-to-customer to friend-to-friend. And I highly appreciated that. The best way to get things in the right direction, avoid misunderstandings, make our days lighter, and realize a nice itinerary for such an important trip with your daughter. Trust and patience are the keys. Like any other life-related stuff. I hope you will give me some news about you from time to time.
I wish you, Karyn, and your family, all the best. :)
Mathia

Norway is Beautiful
Norway | Jul 22 - Jul 27, 2024

Craig
Craig B.
Chicago, IL | Reviewed on Jul 28, 2024
Our local tour guides, Stig(Oslo), Tor(Belestrand) and John (Bergen) were great! They all had wonderful stories to tell and it was obvious they had great love for their cities. Thank you! Read more

Our local tour guides, Stig(Oslo), Tor(Belestrand) and John (Bergen) were great! They all had wonderful stories to tell and it was obvious they had great love for their cities. Thank you!

Hotel Reviews
The Hanseatic Hotel
Bergen

It was awesome to experience staying in such a well aged hotel that has lots of stories to tell over the decades. Great location to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balestrand Hotel
Balestrand

Loved having a balcony that overlooked the Fjord. Sauna and Fjord swim was an experience that we were glad we did.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oslo Guldsmeden
Oslo

Very well kept. Great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jul 29, 2024

Hi Craig, thank you so much for your review! I am really happy to read you had a nice time and enjoyed meeting our local guides! The best way to get to know a place, through the people. :-) I hope to see you and your family in Norway another time. Best wishes, Linda

Incredible trip!
Norway | Jul 7 - Jul 21, 2024

Katie
Katie C.
France | Reviewed on Jul 28, 2024

I usually plan all my travel by myself but was feeling a bit overwhelmed with figuring out where to go and what to do in Norway. Maria did a wonderful job tailoring the trip to our interests. We loved our kayak and hiking tour with Mads in Alesund. Kayaking in Geiranger was also a highlight. The accommodations were great and the distance between towns was perfect and allowed us to see breathtaking vistas but not have to drive all day. The entire trip went smoothly and we wouldn’t hesitate to use Kimkim again.

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 29, 2024

Dear Kelly.!

As I was reading your review I just couldn't stop thinking that this is the reason I do this. ! I just loooove that you enjoyed Norway as it is, that you get the chance to admire the views and greatest scenarios and most of all create everlasting memories with your family.!

Thank you for the trust and for letting me be part of this!
-Maria

Perfect Trip planned for us!!!
Norway | Jul 19 - Jul 26, 2024

Linda
Linda Z.
Chicago, IL | Reviewed on Jul 28, 2024
We loved our trip to Norway and working with Linda who lives in Norway. We usually plan our own trips, but we became unsure of where to go and how to get around. Linda had a plan for us within 24 hours. We loved the fjords, the quaint hotels, our kayaking and mountain bike/hike trips, the beautiful countryside and all the people we met. Linda checked in with us during our trip and was available if we had questions. Read more

We loved our trip to Norway and working with Linda who lives in Norway. We usually plan our own trips, but we became unsure of where to go and how to get around. Linda had a plan for us within 24 hours. We loved the fjords, the quaint hotels, our kayaking and mountain bike/hike trips, the beautiful countryside and all the people we met. Linda checked in with us during our trip and was available if we had questions.

Hotel Reviews
Hotel Brosundet
Ålesund

Larger upscale hotel that seems like it was the nicest in Alesund.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hustadvika Havhotell
Fraena

Comfortable lodging on the sea in a remote area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Storfjord Hotel
SKODJE

Luxury hotel that over looks the fjord and mountains in the distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sagafjord Hotel
Sæbø

Most beautiful views of fjord and mountains! Comfortable hotel that could use some updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
E-Bike and Hike with a Guide
Skodje

Fun morning mountain biking and hiking.

Quality of Experience
Guides, Drivers and Staff
Hjørundfjord Exploration: Kayak Tour
Hjørundfjord Exploration: Kayak Tour
Hjørundfjord

Most beautiful place to kayak!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jul 29, 2024

Thank you so much for your review, Linda. It was such a nice pleasure to work with you and plan the trip together. I really love to see your photos, so nice memories. Hope to see you back in Norway another time! Best wishes, Linda

Norway was Fabulous
Norway | Jul 20 - Jul 27, 2024

Claire
Claire S.
San Jose, CA | Reviewed on Jul 28, 2024
This trip was fabulous. Truly gorgeous scenery and we were able to do many of the things I hoped to when imagining this trip. I loved the area that we chose in conjunction with Mathia, because while we wanted to be busy and doing activities it was such a calming and serene place, we couldn’t help but relax. One thing I think as a company KimKim HAS to improve on is being explicit about what is and isn’t included. I thought the rental car was part of the package because we had discussed it... Read more

This trip was fabulous. Truly gorgeous scenery and we were able to do many of the things I hoped to when imagining this trip. I loved the area that we chose in conjunction with Mathia, because while we wanted to be busy and doing activities it was such a calming and serene place, we couldn’t help but relax.

One thing I think as a company KimKim HAS to improve on is being explicit about what is and isn’t included. I thought the rental car was part of the package because we had discussed it to often and it wasn’t part of the list of excluded costs and that was a big expense to swallow after already paying for everything else, and I only found this out after the fact when booking the rental car. Another tip for the company: when we talked to Mathia via zoom, it smoothed a lot of issues we were having (and many iterations of the itinerary). I would recommend setting up at least 2 calls to be sure everyone is on the same page, to start the process and to finalize plans.

Once in Norway, there were a few hiccups with tour operators shifting plans, and both Mathia and Tricia were able to help us navigate those changes pretty effectively, and refunded what I wasn’t able to do. Mathia sent along spectacular hikes for us to do in hours of the day where we didn’t have plans (there are lots of hours in summer in Norway!).

We loved staying at Skagakaia (so quaint and Lone who operates the inn kept us fed with really yummy Norwegian foods) and the hiking around it as well. We did a kayak tour of a fjord with Ian while staying there, and it was so neat to go in the evening as the sun was setting! We saw lots of wildlife and got some great pointers to improve our technique. We also took a trip to Litløya and loved the tour of the lighthouse as well as our walk around the island to see historical settlements and notable geographic features.

We went to Andenes next and did a whale watching tour where we were surrounded by a pod of pilot whales, and some of them even interacted with our boat. From there, we took Mathia’s suggestion to hike Måtind which I would highly recommend to anyone in the area looking for a challenging but breathtaking hike.

Next we drove to Stokmarknes and did the 4 summit hike with Robin. This was a beautiful hike, a little less challenging than some of the others we had done, but the other option he had for us was more technical and we didn’t necessarily want to get into climbing on rocks with steep drop offs. If we make it back, we’d probably give that other hike a try. We enjoyed Norwegian chocolate and explored fields of wild cloudberries and blueberries.

Our last day we were in Stokmarknes again and did a bike tour of the coast of the island with Robin. Both of us are very anxious bikers but the tour sounded so fabulous that we wanted to give it a go. Because we had a flight to catch that evening, the tour was shortened a bit, but we made it out to a gorgeous beach with the Lofoten islands in the distance. We spent some time there and considered swimming were the weather a little warmer. From there we road back a little ways to the most adorable little art gallery/ cafe that also has a beautiful hidden lake (?!). We canoed around the lake, and then returned to the cafe for lunch and coffee/tea. Even as a novice bike rider, this tour was accessible (if challenging) and I really loved it.

We then made it back and caught our flight back. Truly an amazing trip. The only knock I would have on the actual itinerary was we would have appreciated more activities on days when there was just one tour, because we were trying to pack in as much as possible on long days, and had communicated this in the planning process.

Hotel Reviews
Thon Hotel Oslo Airport
Gardermoen

Nothing special, hotel by the airport but it served its purpose. Note that the shuttle from here to the airport is available for a small fare.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Richard With
Stokmarknes

Nice hotel but kind of strange to have such a nice hotel in such a small town with not much to do around it. We had scheduled tours to do but on off times didn’t know where to go. The room itself was well laid out and not too small. The beds were comfortable and my friend loved the pillow so much she looked up the brand to buy it for herself. The bathroom was also really nice and modern. Random to note, but the hair dryer was the best I used in Norway. The included breakfast was quite extensive and satisfied both an American breakfast craving as well as Norwegian tastes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skagakaia

So quaint and really cute! Enjoyed exploring all the common areas and eating in the dining room. The views from the shared patio area were stellar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Narvik
Narvik

They canceled my reservation when I didn’t show up by 6pm, which I was never scheduled to do, then with flight delays ended up there at 9:45. But what the heck?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Marena
Andenes

Had a funny smell like body odor in the room, possibly sewage? But was clean and decently comfortable. Just not very impressive and the smell.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tour with Skagakaia Guide
Tour with Skagakaia Guide
Norway

We went kayaking with Ian! It was gorgeous, we saw eagles and lots of sea life and he let us tool around the fjord for about 3 hours. Loved this, and felt like my kayaking improved with his tips.

Quality of Experience
Guides, Drivers and Staff
Transport
He picked us up at the inn we were staying at but we drove ourselves.
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 06, 2024

Dear Claire,
Thank you very much for your kind and detailed review.
I will take good care of your advices and possible improvements for my next travelers visiting beautiful Vesterålen. I am happy you enjoyed the places, the activities, and the hiking trails I recommended based on my personal experience.
Best Regards
Mathia

Great time
Indonesia | Jun 29 - Jul 20, 2024

Robert
Robert F.
Allentown, PA | Reviewed on Jul 28, 2024
We had lots of "moving parts" in our custom vacation that was well coordinated with only some minor glitches. I don't think anyone could have done it better. Read more

We had lots of "moving parts" in our custom vacation that was well coordinated with only some minor glitches. I don't think anyone could have done it better.

Hotel Reviews
Sudamala Resort, Komodo, Labuan Bajo
Labuan Bajo

A bit isolated on the south side of town with very little withing walking distance. Needed to take the hotel shuttle to the downtown area. If you want to stay at a resort (with a respectable restaurant) and only go on day trips to the island, it is fine. I would have preferred a hotel in town to get more variety in restaurant options and have some shopping opportunities.

Authenticity & Character
Solid resort.
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Bali Ngurah Rai Airport
Denpasar

Predictable quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adiwana Bisma
Kabupaten Gianyar, Bali

Centally located. With our program, a driver picked us up and its location was a negative. Traffic in Ubud was terrible, so a hotwl outside of town would be better.

Authenticity & Character
No charm. Confusing room layout.
Location
Staff
Cleanliness & Comfort
Mimpi Resort Menjangan - CHSE Certified
Pejarakan

Hot springs are a nice twist to the resort experience. Went on the Menjangan snorkel tour from their dive shop. A bit disappointed how short it was with no visit to the island. I would pick another resort that is closer to the island with a better tour.

Authenticity & Character
The cleanest (and probably best) way to do hotsprings in Indonesia.
Location
Felt isolated. Everything onsite so that is okay.
Staff
Restaurant is very well managed with great food.
Cleanliness & Comfort
Large room with semi-outdoor bathroom was the best setup that we experienced. Complements to the archetect.
Kunang Kunang Tent Resort
Banyuwangi

For Glampers. Not a real outdoor experience.

Authenticity & Character
Location
A hotel in town would be better. This is hidden down some backroad. Only thing close is a mosque that loudly plays prayers at 4:30 in the morning. Ruins any outdoor vibe.
Staff
Room check when leaving took way too long.
Cleanliness & Comfort
Air conditioning good. Good amount of mosquitos. Restaurant food was surprisingly good, but the humid outdoor air and mosquitos detracted from the experience.
Jiwa Jawa Bromo

It gets cold up there.

Authenticity & Character
Location
Close to Bromo
Staff
Cleanliness & Comfort
Ndalem Kartowikoro 1835 Coffee & Eatery Hotel
Jawa Tengah

Why is this a "Coffee" place? My wife had to specially ask for a cup of coffee.

Authenticity & Character
Nice to get away from the hustle of the big hotels.
Location
Staff
Manager did not speak any English.
Cleanliness & Comfort
One of the few places with good TV and working WIFI.
Meliá Purosani Yogyakarta
Authenticity & Character
Location
Wish that we could have walked around. I think that it is in a good location, but not sure.
Staff
Cleanliness & Comfort
Great restaurants.
Hotel Anara Kualanamu
Sumatera Utara

Marginal airport hotel

Authenticity & Character
Meals boring.
Location
In the airport, fine. I would have preferred a nicer hotel 10-20 away.
Staff
Cleanliness & Comfort
Loud airline announcements through the night.
Tabo Cottages
Sumatera Utara

Wanted to stay another day to unwind.

Authenticity & Character
Well balanced clients
Location
Staff
Cleanliness & Comfort
Sinabung Hills Berastagi
Berastagi
Authenticity & Character
Resort for Indonesian travellers. Good place to relax. We did not use its potential, so probably not the best for an intermediate stop betweem Bukit Luwang and Lake Toba.
Location
Staff
Lack of English made getting meals challenging.
Cleanliness & Comfort
Ecolodge Bukit Lawang
Bukit Lawang
Authenticity & Character
Seemed like production line for European visitors.
Location
Staff
Cleanliness & Comfort
Small room. With such a modern design, one would expect air conditioning.
Camping Tent Bukit Lawang
Sumatera Utara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Its camping.
Terrario Tangkahan
North Sumatra

Best in the area, at least according to our trusted guide.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Food was made locally. Very authetic but a little sparse for us.
Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified
Medan

Centrally located. Large functional rooms. Great breakfast with the best coffee in our 22 day Indonesian trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
I Gusti Ngurah Rai International Airport (DPS) Departure Meet and Greet
I Gusti Ngurah Rai International Airport (DPS) Departure Meet and Greet
Ngurah Rai International Airport (DPS)

Very crowded airport. Took us straight to correct areas.

Guides, Drivers and Staff
Visit Komodo Island
Visit Komodo Island
Indonesia

We went two days to the islands at various stops. Nonstop A+ sites. Everybody is going out to the same places so get a big boat that is fast to allow you to spend more time at each site. The group from your boat will be mixed with 100 people from other boats when snorkeling, on the beach. Still it is possible to get a personal experience.

Guides, Drivers and Staff
Our DTour guide was the best. Everyone on our 25 people boat felt special.
Trekking at Rinca Island
Trekking at Rinca Island
Indonesia

Best place for dragons. We went in late afternoon and they were active. Watchout.

Visit Pink Beach
Visit Pink Beach
Indonesia

Really pink. Your photos will appear photoshopped.

Sunset in Kalong Island
Sunset in Kalong Island
Indonesia

Millions of boats waiting for the bats to come out. A party atmosphere.

Visit Rangko Cave
Visit Rangko Cave
Indonesia

More of a beach destination that is great for kids. Local boat ride takes you to the dock and a nice small beach with a stand selling food. Nice to hang out there and have a picnic. Going to the cave was pleasant, but an average experience. Its a short hike with sandals. Cave floor has been changed to "an ampitheater" with steps so that everyone (it was crowded) has space to leave their towels and shoes. Kids love it and splash around constantly in the salty water. The entrance is large enough that the cave pool is adquately lit. Humid and stuffy air. We limited ourselves to a 5 min swim but could not get a cave picture without a kid or a swimmer trying to get a selfie.

Visit Amelia Sea View
Visit Amelia Sea View
Indonesia

Good if you are a goat and love to climb every hill that you see. Very windy and dry. View was nice but nothing compared to the Komodo island views. I would skip unless you want to see a sunset.

Guides, Drivers and Staff
Nice guy. Drove very slow making this seem even more like a waste of time. Driver did take us to the seafood restaurant which was excellent choice.
Visit Mirror Stone Cave
Visit Mirror Stone Cave
Indonesia

Great dry cave. Its a small cave but fun since you need to put on a helmet and crawl a little. The local guide made it extra special.

Guides, Drivers and Staff
Local guide made it a custom experience.
Watch the Sunset at Tanah Lot Temple
Watch the Sunset at Tanah Lot Temple
Indonesia

Did not go since it would be high tide for our visit. Instead went to Goa Gajah Temple which was very interesting.

Guides, Drivers and Staff
Flexibity and knowledge.
Visit Tegallalang Rice Terrace
Visit Tegallalang Rice Terrace
Indonesia

If you like a manicured garden trails, ziplines and selfies, this place is for you. Not a realistic coffee plantation or a rice terrace farm. Go to a real rice terrace and coffee plantation and avoid this overly crowded place. Doesn't check any of my boxes.

Guides, Drivers and Staff
Guide should have known we would not have liked it.
Visit Sacred Monkey Forest Sanctuary
Visit Sacred Monkey Forest Sanctuary
Indonesia

If you want to see monkeys, go here. They are well fed, so not really very aggressive. Grounds and temples created a nice scene. Touristy, but worth it and definitely a highlight.

Guides, Drivers and Staff
Guide really made it easy for us. So many people there.
Visit Agung Rai Museum of Art
Visit Agung Rai Museum of Art
Ubud, Bali

Nice restful museum with some local and european transplants artists. Owner was there and was very passionate adding interesting stories. Grounds were nice too.

Visit Ubud Palace
Visit Ubud Palace
Indonesia

Interesting but the Jogya palace was better

Guides, Drivers and Staff
Transport
Experience Coffee Plantation Tour
Experience Coffee Plantation Tour
Indonesia

Cancelled this.

Visit Banyu Wana Amertha Waterfall
Visit Banyu Wana Amertha Waterfall
Indonesia

Did not go here. Went to Labuhan Kebo Waterfall instead which was awesome and was 5 stars. Less crowded, not touristy and you could go swimming. More famous Red Coral waterfall nearby (but didnt see). I recommend getting a hotel in the area and spending an entire day hiking the Munduk waterfalls and the surrounding clove farms.

Guides, Drivers and Staff
He was flexible enough to change to this excellent choice.
Witness the Blue Flame of Ijen Crater
Witness the Blue Flame of Ijen Crater
Indonesia

Ijen was closed. Driving there the day before, it was impressive to see from a distance. Driving through the coffee plantation on mountain was fun. You need a tour of a coffee plantation in the area (or just a stop at a very nice coffee resto). Make sure people have a backup plan for sites to see that day.

See Caldera of Semeru Tengger
See Caldera of Semeru Tengger
Indonesia

Went here in the dark to see the sunrise. Only a few people on the rim, so very nice. Since it was dark, we could see the red glow on the lava.

Guides, Drivers and Staff
I think it was his plan to switch the order. Great move. I would formalize this order as a tour option.
Go to Mountain Pananjakan Point
Go to Mountain Pananjakan Point
Indonesia

Did not do this at sunrise. There was a traffic jam going to the site and the jeeps were not moving. Instead, we went to King Kong hill later in the morning to see the panarama view. With only a few people on the platform it was much more personal. Worked for us and view still awesome.

Guides, Drivers and Staff
Driver/Guide was flexible. Definitely motivated to give us the best experience.
Visit Prambanan Temple
Visit Prambanan Temple
Indonesia

Like this even better than Borobodur.

Kota Gede Walking Tour
Kota Gede Walking Tour
Yogyakarta

Went to burial area, but it was closed. Put on traditional clothes just to see the few (very average) things that were open. Stetched out to 30 minutes with no real walking. Waste of time.

Guides, Drivers and Staff
I think we stopped here so the guide could drop us off and rest.
Visit Madakaripura Waterfall
Visit Madakaripura Waterfall
Indonesia

Motocycle ride to site was fun. The hiking past the splashing water of the falls was unique (at least for our trip). The 360 degree waterfall canyon makes it impossible to capture the awesome experience with a camera.

Guides, Drivers and Staff
Local guides great.
Snorkeling in Menjangan
Snorkeling in Menjangan
Indonesia

Snorkeling was great but it was a short tour (9am-3pm). Only two snorkeling events, which was plenty for the day, lasting 30-45 minutes each. Lunch on boat, boring. A much better tour would have include an island visit to stretch our legs and have lunch. Make it an 8am-4pm tour or start the tour from a closer hotel.

Guides, Drivers and Staff
Nice folks. Prefitting the equipment the day before was a nice, well organized, touch.
Transport
Start tour closer, or get a bigger and faster boat.
Visit Taman Sari Water Palace
Visit Taman Sari Water Palace
Yogyakarta

Part of the Joyja palace area. Probably the best part. See palace review for more details.

Visit Keraton Yogyakarta (Yogyakarta's Palace)
Visit Keraton Yogyakarta (Yogyakarta's Palace)
Indonesia

A must see. Park guide was awesome.

Guides, Drivers and Staff
Our guide was knowledgeable, but very slow moving and tired. Later we had health concerns about him.
Guides, Drivers and Staff
Our guide was knowledgeable, but very slow moving and tired. Later we had health concerns about him.
Visit Mendut Buddhist Monastery
Visit Mendut Buddhist Monastery
Indonesia

A great complement to Borobudur temple. Mendut temple is smaller but the environment and statue inside was nicer.

Guides, Drivers and Staff
Guide took us there but was hurried. He always felt like he was checking the box. Friendly and professional, though.
Transport
Visit Pawon Temple
Visit Pawon Temple
Yogyakarta

Did not go. Driver did not take us there. Went to Medut Temple instead. Did not have enough time to do everything on itinerary.

Guides, Drivers and Staff
Transport
Free Time in Menjangan
Free Time in Menjangan
Indonesia

Stuck at the Mimpi resort. Nice place to relax. Not really a place to explore like a local beach would be.

Visit Borobudur Temple
Visit Borobudur Temple
Indonesia

One of the big 3 must-sees in Jogja. Climbing up the temple is a must. The flow of people was well managed and you could get some alone time with the temple.

Guides, Drivers and Staff
Park guide was fine, but then we got lost from the group when climbing up. Maybe that was the point to explore on your own.
Visit Silimalombu Eco Village
Visit Silimalombu Eco Village
Samosir Island

Did not go to this place. Read about it online: it was a farm, mostly selling stuff with a tourist (Western food) buffet. We went to Sigurgur Beach for a nice relaxing lunch instead.

Visit the Ancient Tomb in Tomok
Visit the Ancient Tomb in Tomok
Samosir Island

Nice tomb. Guide also went to another tomb on the island (Museum Huta Bolon Simanindo) which was nice

Guides, Drivers and Staff
Adding a little more makes a big difference.
Watch Sigalegale Puppet Dance
Watch Sigalegale Puppet Dance
Samosir Island

Very touristy, but very entertaining. Seeing Indonesian tourists dancing with the puppets is priceless. Only one puppet was working, the other just shaked with no arm motions, so a minor let down. Everybody posing for selfies at the two puppets before the dance detracted from the overall vibe. They needed more puppets for selfies.

Visit The Execution Site of Ambarita
Visit The Execution Site of Ambarita
Samosir Island

Saw the Batak houses several places. This site was the most touristy and was fairly crowded. Guide showed the execution area was very knowledgeable. Other tourists listened in.

Guides, Drivers and Staff
Having our personal guide made a big difference.
Visit Efrata Waterfall
Visit Efrata Waterfall
Indonesia

Saw this from the distance. Looked okay. We wished that the driver stopped to get a nice view of Lake Toba. Seeing the Patung Yesus statue would have been nice. We saw it only from a distance.

Overnight in A Camping Tent in Bukit Lawang National Park
Overnight in A Camping Tent in Bukit Lawang National Park
Bukit Lawang, North Sumatra

Camping was great experience.

Quality of Experience
Jungle Trekking in Bukit Lawang National Park
Jungle Trekking in Bukit Lawang National Park
Bukit Lawang, North Sumatra

Orantatangs. Park guides are top notch and lead you straight to the wildlife.

Quality of Experience
Guides, Drivers and Staff
Very helpful and knowledgeable.
Experience Tubing and Visit the Buluh Waterfall
Experience Tubing and Visit the Buluh Waterfall
Tangkahan, North Sumatra

Saw a small waterfall near the river before having lunch on the river. Waterfall was okay but loaded with visitors, so not so special. Tubing ride on river was boring because the river was slow.

Visit the Elephant Sanctuary
Visit the Elephant Sanctuary
Tangkahan, North Sumatra

Fun washing the elephants and then going on a short trek through the jungle. The reason to go to Tangkahan.

Quality of Experience
Guides, Drivers and Staff
Great local guide
Visit Chinese Temple
Visit Chinese Temple
Medan, North Sumatra

Interesting, but small.

Visit Al-Mashun Mosque
Visit Al-Mashun Mosque
Medan, North Sumatra

Went early in morning and pretty much only visitors. Only mosque that we saw from the inside in all on Indonesia, so important because of that, but most mosques are usually empty inside. The burial area was a nice plus. Glad that we went.

Visit Maimun Palace
Visit Maimun Palace
Medan, North Sumatra

Building is obviously important. Important site with many Indonesian visitors. Throne room was crowded and main thing to see inside with not much more.

Visit State Museum of North Sumatra
Visit State Museum of North Sumatra
Medan, North Sumatra

Not very crowded but definitely worthwhile. Great overview of the cultures in Sumatra. Our guide was a great compliment.

Quality of Experience
Visit Tjong A Fie Mansion
Visit Tjong A Fie Mansion
Medan, North Sumatra

Great place to visit. Moderate crowds,

Quality of Experience
Kuala Namu International Airport (KNO) Arrival Airport Assistance
Kuala Namu International Airport (KNO) Arrival Airport Assistance
Indonesia

Airport arrival was pretty obvious, so help was probably not needed.

Quality of Experience
Guides, Drivers and Staff
Visit Ulun Danu Beratan Temple
Visit Ulun Danu Beratan Temple
Indonesia

Like a Disney Epcot site which is interesting, but is polished ultra-clean. Very kid friendly. Lots of places to take selfies. Temple is seen on all the Bali brochures.

Guides, Drivers and Staff
Guide took us to Mentari Buffet Restaurant. It seems that all the tourists go there for an efficiently run generic lunch. There must be more interesting places to eat.
Transport
Visit Sipisopiso Waterfall
Visit Sipisopiso Waterfall
Indonesia

Great looking waterfall and the most iconic ones in Indonesia. We went only halfway down since it was the afternoon and very hot. We don't know if it would be worth it going to the bottom because there are alot of steps and he view halfway is magnificent. Lots a tourist shops and the touristy selfie stations.

Sunrise Hike to Sibayak Volcano and Debuk Hot Spring
Sunrise Hike to Sibayak Volcano and Debuk Hot Spring
Berastagi, North Sumatra

Nice relatively easy hike. Sunrise and view was okay. A bit crowded.

Visit Fruit Market
Visit Fruit Market
Berastagi, North Sumatra

Did not do this. Annual Flower festival in town clogged all the roads. We got stuck in traffic and did not have time.

Visit Gundaling Hill
Visit Gundaling Hill
Berastagi, North Sumatra

Nice view. We had lunch at Acala Adhum Cafe on hill which was a very nice restaurant and good place to take in the view.

Visit Lumbhini Park
Visit Lumbhini Park
Berastagi, North Sumatra

Beautiful. Worth an hour visit

Take A Jungle Taxi in Bohorok River
Take A Jungle Taxi in Bohorok River
Bukit Lawang, North Sumatra

A much better tubing experience. The rapids were perfect: fun but not really dangerous.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Jul 29, 2024
Hi Bob, Thank you so much for taking the time to write us a very detailed feedback, it is highly appreciated! It is unfortunate that in remote parts (or less visited areas) of the country, lodgings are still very basic and the use of English is limited, even for people working in the hospitality sector. To answer your question about the Ndalem Kartowikoro Hotel in Solo, it is a local bed and breakfast (or in this case, cafe) type of lodging, where you didn't have to order a coffee. Perhaps... Read more

Hi Bob,

Thank you so much for taking the time to write us a very detailed feedback, it is highly appreciated!

It is unfortunate that in remote parts (or less visited areas) of the country, lodgings are still very basic and the use of English is limited, even for people working in the hospitality sector. To answer your question about the Ndalem Kartowikoro Hotel in Solo, it is a local bed and breakfast (or in this case, cafe) type of lodging, where you didn't have to order a coffee. Perhaps the lack of English skills that the manager had made it confusing. I had initially offered you another hotel as I was concerned, but it didn't give the Javanese vibe and architecture that you wanted. However, I'm glad that you enjoyed the authenticity and the quietness of the area.

I would like to thank you once again for trusting us and kimkim for your trip to Indonesia, I hope you had a great trip throughout :) We hope to meet you again some time in the future!

Warm regards,

Jessica

Not a care in the world!
Taiwan | Jul 13 - Jul 17, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Jul 28, 2024
Our trip to Taiwan was awesome! Kimkim set us up with a stellar tour company and fabulous guide! Our guide, William, took great care f us while we were there! I didn’t have to worry about a thing in a country where I didn’t speak the language or know the culture and customs! I would definitely recommend using Kimkim for all of your travel planning to get the best experience. And our guide, William, was top notch! If my daughter and I decide to visit Taiwan again for a longer stay, William is... Read more

Our trip to Taiwan was awesome! Kimkim set us up with a stellar tour company and fabulous guide! Our guide, William, took great care f us while we were there! I didn’t have to worry about a thing in a country where I didn’t speak the language or know the culture and customs! I would definitely recommend using Kimkim for all of your travel planning to get the best experience. And our guide, William, was top notch! If my daughter and I decide to visit Taiwan again for a longer stay, William is our guy! Can’t say enough good things about him. He took care of everything so we could thoroughly enjoy our time there and not be stressed,

Hotel Review
Just Sleep Ximending
Taipei

Great hotel! Friendly staff, great breakfast, nice and clean, many amenities and central location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Jul 29, 2024

Hi Jennifer,

Thank you so much for your kind words! We are happy to hear that you had an awesome experience in Taiwan with our tour guide, William. Your recommendation means a lot to us, and we look forward to the opportunity to assist you and your daughter with another fantastic adventure in Taiwan in the future. Please don’t hesitate to contact us if you have plans to visit Taiwan again!

Best regards,
Shirley

This trip was amazing....
Italy | Jul 20 - Jul 27, 2024

L
LuAnne V.
Florence-Graham, CA | Reviewed on Jul 28, 2024
This trip was amazing. Every detail was taken care of. We just need to enjoy the sights. Thank you for a wonderful trip. Read more

This trip was amazing. Every detail was taken care of. We just need to enjoy the sights. Thank you for a wonderful trip.

Activity Reviews
Private Tuscany Day Trip to Siena and San Gimignano
Private Tuscany Day Trip to Siena and San Gimignano
Italy

Love the winery and the tour of where the wine was stored. Good was amazing. Georgia was an excellent tour guide.

Quality of Experience
Family-Friendly Rome By Golf Cart
Family-Friendly Rome By Golf Cart
Rome

A great way to see the city. Guides were knowledgeable and fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

Amazing trip to CR!
Costa Rica | Jul 16 - Jul 27, 2024

Maryam
Maryam S.
Albany, CA | Reviewed on Jul 28, 2024

We just returned from an incredible trip to Costa Rica! It was superb—we got to check off everything on our bucket list (ziplining, scuba, white water rafting, hikes through the forests, animal and bird spotting). We spent 11 days and everything that Jessica and Gustavo planned for us was perfect, from the private transportation to the impeccable hotels to the activities. Thank you to them and to Kimkim! This is our second time using Kimkim and you better believe it won’t be the last!

Local specialist: Gustavo Camperos

Greece land tour
Greece | Jul 14 - Jul 20, 2024

E
Elizabeth K.
Peru | Reviewed on Jul 28, 2024
The trip was great, guides and accommodations were great. The only downside was the hotel location in Nafplio. With luggage, the road to walk in and out was treacherous and with no elevator, the stairs inside the hotel were brutal. I would not have been able to negotiate this hotel without my husband's help. Read more

The trip was great, guides and accommodations were great. The only downside was the hotel location in Nafplio. With luggage, the road to walk in and out was treacherous and with no elevator, the stairs inside the hotel were brutal. I would not have been able to negotiate this hotel without my husband's help.

Hotel Review
Amfitriti Palazzo Design Hotel
Nafplio

The location of this hotel was extremely challenging. If you have any mobility challenges, it is a non-starter. Cobblestones, stairs, a hill, and no elevator inside. Nothing wrong with the hotel once you get to it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hara Solakaki

Amazing experience!
China | Jul 19 - Jul 27, 2024

D
Dominic W.
United Kingdom | Reviewed on Jul 28, 2024

Our experience from start to finish was truly amazing. Our local specialist, Heidi, did a great job accomodating all our requests, including requirements from our 2 year old, and planned us an unforgettable experience. Both our guides for each city were very knowledgeable, friendly and accommodating. They went above and beyond for our needs. Thank you so much to all the team!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China,Thailand | Replied on Jul 29, 2024

Hi Dominic,
Greetings from Heidi , so happy you enjoyed your family trip in China.
On behalf of KK and all my team members, I extend our heartfelt gratitude to you. The door of friendship in China is always open to you. We hope that when EVE grows up, you will bring her to China again. Our sincerest blessings to your family; may you all be safe and well. Looking forward to seeing you on your next trip.
Best Regards
Heidi

Fantastic guide. Great tour
Scotland | Jul 25 - Jul 27, 2024

S
Steven B.
Ashburn, VA | Reviewed on Jul 28, 2024
John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!! Read more

John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!!

Activity Reviews
Explore The Isle of Skye
Explore The Isle of Skye
Scotland

One could spend a whole week or more on Skye. We had 2 days, which seemed like just enough. The Fairy Glen, Fairy Pools and Talisker distillery were particular highlights

Quality of Experience
Guides, Drivers and Staff
Transport
Inverness to Isle of Skye Private Transfer
Scotland

John took us to castles, lochs, towns and overlooks. Really great

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 28, 2024

Hi Steven,

Thank you for your superb feedback!

It’s great to know that John Patience was such good company during your three-day tour and provided an exceptional experience on the mainland and around the Isle of Skye. I’m happy to hear that you and your family enjoyed the journey. I'll be sure to pass on your kind words to John.
Wishing you more joyful explorations in the future!
Warmest regards,
Aleksandra

Why travelers love kimkim

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