Kimkim Trip Reviews

4.8
Based on 20,203 ratings
Read 20,203 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We were so amazed at the level of service fro...
Vietnam | Feb 24 - Mar 7, 2025

Bill
Bill H.
Los Angeles, CA | Reviewed on Mar 08, 2025

We were so amazed at the level of service from Camilla and the Kim Kim team! Traveling outside of the country can be very stressful
But the Kim Kim team was with us every step of the way. Every driver was on time and every guide that was provided was amazing! We will definitely use Kim Kim again ! Thank you so much!

Local specialist: Camellia Nguyen

Amazing 60th Birthday trip to Morocco.
Morocco | Feb 20 - Feb 28, 2025

Lorna
Lorna A.
Canada | Reviewed on Mar 08, 2025
Our Morocco trip was amazing. Nihad planned a fantastic itinerary incorporating lots of places and events that matched the type of travel we requested. I really liked how flexible it was to customize the trip to exactly what we wanted. Our guide and driver Hicham was so helpful and organized. We appreciated having him help us not get lost in the souks. We also felt very safe with him driving in the sometimes chaotic cities as well as mountain roads. Being able to experience both the... Read more

Our Morocco trip was amazing. Nihad planned a fantastic itinerary incorporating lots of places and events that matched the type of travel we requested. I really liked how flexible it was to customize the trip to exactly what we wanted.

Our guide and driver Hicham was so helpful and organized. We appreciated having him help us not get lost in the souks. We also felt very safe with him driving in the sometimes chaotic cities as well as mountain roads.

Being able to experience both the city and countryside gave us a great overview of the beauty and diversity of Morocco and its people.

Our favourite days were cooking with a local family, riding camels and camping in the Sahara. We also really enjoyed meeting the different artisans like weavers, potters, artists and carpet makers.

All the Riyads and Palaces we stayed at were fantastic.

We will definitely return to Morocco and stay longer next time.

We’re so glad we found this travel company, it made the whole trip very easy and relaxing.

Our sincere thanks to everyone involved for making my 60th birthday so special.

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

Great location in the centre of everything. Great rooftop view of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga

This is the only way I’d want to camp. Such comfortable beds, cosy and warm and the shower was excellent, we really didn’t expect that. Watching the stars at night and listening to the drummers was so fun. Arriving to the camp by camel was a highlight of our trip.

Authenticity & Character
Location
Easy to see the sunrise in the mornings.
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna

What a unique place. The owner is an absolute treasure and has amazing stories. She makes you feel like you’re old friends coming to visit. The hotel is a beautiful renovation and food was great.

Authenticity & Character
Such a unique place. You feel like you’ve gone back in time.
Location
Great location to explore the local area.
Staff
Such a lovely lady who has really embraced life in Morocco. It was so interesting to talk to her.
Cleanliness & Comfort
Very clean and comfortable 4 poster beds.
Palais Tara & Spa
Marrakech

From the peppermint tea and cookies at arrival to the beautiful rooms we really liked this place. Great location right on the edges of the souk.

Authenticity & Character
Location
Close to everything.
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

Everyone was so friendly and kind, especially Fatima on reception and the staff at breakfast. Because it was my birthday they gave me a rose at breakfast and even delivered a cake to my room including a birthday serenade. They really know how to make you feel special. I would return to this hotel again and again.

Authenticity & Character
Stunning beautiful hotel. So many details of mosaics and tile work everywhere. Small touches like the tiny library was lovely.
Location
Walking distance to the souk. Excellent views of the whole city from the patios.
Staff
Very kind, friendly and helpful. Also very professional. Nothing is too much trouble.
Cleanliness & Comfort
Very comfortable beds and large rooms.
Activity Review
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Marrakesh was our first city so having a guide really helped us get used to the city and understand the Houston’s culture, and as we’re only there for a short time was saw a lot.

Quality of Experience
Guides, Drivers and Staff
Hicham was a great guide and knows the city really well.
Transport
comfortable vehicle with lots of space.
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Mar 15, 2025
Hi Lorna, Thank you for taking the time to write this incredible review! We're so thrilled to hear that you had an unforgettable adventure in Morocco with Hicham. It's a pleasure to know that you loved the accommodations, too—they're a big part of what makes the experience so memorable. We are glad to hear that the camp in the desert exceeded your expectations. We are so happy to hear that you had a special birthday. We're always here and happy to help you plan your next visit to Morocco.... Read more

Hi Lorna,

Thank you for taking the time to write this incredible review! We're so thrilled to hear that you had an unforgettable adventure in Morocco with Hicham. It's a pleasure to know that you loved the accommodations, too—they're a big part of what makes the experience so memorable. We are glad to hear that the camp in the desert exceeded your expectations. We are so happy to hear that you had a special birthday.

We're always here and happy to help you plan your next visit to Morocco. Thanks again for trusting us with your trip!

Keep in touch,
Nihad, Hicham, and the rest of the Morocco immersion family.

Fun times in Costa Rica. We covered a lot of ...
Costa Rica | Feb 22 - Mar 1, 2025

Neil
Neil M.
Philadelphia, PA | Reviewed on Mar 08, 2025

Fun times in Costa Rica. We covered a lot of ground in a eeek and everything was well laid out.
Everyday was a new adventure. Costa Rica is beautiful and the people are extremely friendly

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 10, 2025

Hello Neil,

So happy to hear you had such a great time in Costa Rica! It is an amazing place, and I am so glad you made the most of your week with all those adventures. The friendly people and beautiful landscapes make it special.

Thanks for sharing your experience, I hope you get to come back for more fun someday!
Best,
Yuliana

12 Days in Australia
Australia | Feb 22 - Mar 6, 2025

M
Matt P.
Ashburn, VA | Reviewed on Mar 07, 2025
We spend a week and a half in Australia (Sydney, Port Douglas, and Melbourne) and everything was great. Our local specialist Vicky did a fantastic job. Our hotels were excellent. In one case, she reached out to us to let us know that the hotel we had originally booked was undergoing some construction and she suggested that we move. Her proactive work was much appreciated. Vicky also arranged city tours, a barrier reef excursion, a tour of the rainforest, and wine and nature tours for us.... Read more

We spend a week and a half in Australia (Sydney, Port Douglas, and Melbourne) and everything was great. Our local specialist Vicky did a fantastic job. Our hotels were excellent. In one case, she reached out to us to let us know that the hotel we had originally booked was undergoing some construction and she suggested that we move. Her proactive work was much appreciated. Vicky also arranged city tours, a barrier reef excursion, a tour of the rainforest, and wine and nature tours for us. The vendors she chose were all great. Basically, everything went seamlessly and we had a great time. I would highly recommend Vicky for planning an Australia trip.

Activity Reviews
Sunset and Sparkle Sydney Harbour Cruise
Sunset and Sparkle Sydney Harbour Cruise
Sydney

This was a nice way to see the city from the water. Very relaxing on a nice night. It is not a must do, but it was a cool way to see the city and the harbor.

Quality of Experience
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

We had a nice drive out to the blue mountains. There are some amazing views, but I am not sure that they were worth the time it took to get out there.

Quality of Experience
Guides, Drivers and Staff
Our driver was very nice, but she did not provide a lot of information. We had much better luck on that front on our other tours in Australia.
Transport
Yarra Valley Winery Private Car Tour
Yarra Valley Winery Private Car Tour
Melbourne

We visited four wineries. We also asked to visit a dairy farm and the tour company made that happen (it was nice to have a cheese break from the wine). We finished with a visit to the chocolate factory. It was a great trip.

Quality of Experience
Food
Lunch at the Rochon winery was excellent
Guides, Drivers and Staff
Russell, our guide, was terrific, and as noted, he added the dairy farm visit at our request.
Transport
Phillip Island Private Experience
Phillip Island Private Experience
Melbourne

We saw the penguin parade, as well as the Koala habitat and pyramid rock. Our guide, Adam, did a great job taking us to the right places and spotting the local wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Port Douglas

The reef speaks for itself, but the crew on the boat was amazing. They really looked out for everyone and made the trip special. One of the best snorkeling experiences we've had.

Quality of Experience
Guides, Drivers and Staff
Daintree Rainforest,Cape Tribulation,Mossman Gorge -PRIVATE TOUR from Port Douglas
Daintree Rainforest,Cape Tribulation,Mossman Gorge -PRIVATE TOUR from Port Douglas
Port Douglas

Terrific trip with great guide. The nature beauty of the landscape was amazing. And our guide Chris did a fantastic job.

Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Port Douglas

What a tremendous experience. We learned a lot, and the direct encounters with the animals exceeded our expectations. Importantly, these interactions were managed in a way that put the animals health and safety first.

Quality of Experience
Guides, Drivers and Staff
Enrique did a great job
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 08, 2025

Hi Matt
Thanks so much for your feedback. I am so glad you guys had a great time and enjoyed the accommodations and experiences. The wildlife habitat in Port Douglas is super special and I am especially pleased you had a great day on the reef and in the Daintree.
Thanks again for trusting me with your trip
Take care and All the Best
Vicky

Amazing experience
Vietnam | Mar 2 - Mar 6, 2025

Koji
Koji E.
Japan | Reviewed on Mar 07, 2025

I was happy to see the ancient sites and nature in Vietnam. I also enjoyed the regional meals provided by the cooking class

Local specialist: Huyen Nghiem

Travel for 5 people to Tokyo and Kyoto. We love both places!
Japan | Feb 23 - Mar 4, 2025

Rhonda
Rhonda M.
Makakilo City, HI | Reviewed on Mar 07, 2025
Travel for 5 people to Tokyo and Kyoto. We love both places! Best parts of the trip were:
Hotel Accommodations & Car Service: Excellent!
- Blossom Hibaya in Tokyo
- Hotel Higashiyama in Kyoto
- Car Service from and to airport, and to Disney: excellent drivers. On time and friendly.

Best Venues: Would recommend!
- TeamLab Borderless n Tokyo
- Tokyo Disney
- Nintendo Museum in Kyoto
Self guided tours of Temples - would have been better with knowledgable tour guide to help educate &... Read more

Travel for 5 people to Tokyo and Kyoto. We love both places!

Best parts of the trip were:
Hotel Accommodations & Car Service: Excellent!
- Blossom Hibaya in Tokyo
- Hotel Higashiyama in Kyoto
- Car Service from and to airport, and to Disney: excellent drivers. On time and friendly.

Best Venues: Would recommend!
- TeamLab Borderless n Tokyo
- Tokyo Disney
- Nintendo Museum in Kyoto

Self guided tours of Temples - would have been better with knowledgable tour guide to help educate & appreciate it.
Self guided tour of Kyoto Shrine: 3 mile walk was too long. Tori gates are beautiful. . Guide would be helpful.

Guided food tours: Interesting. Knowledgable tour guides. Probably only needed to do one.

Travel supplies:
-Bullet train tickets and directions - well done
-Tokyo metro tickets and directions - missing one ticket for 5th person. Directions were helpful.
-eSims not used. Not needed. Returned in envelopes provided. Mailed from hotel on last day.

Restaurant suggestions: very helpful
Shopping information: very helpful

Venues that needed additional info or cautions:
- Kyoto Tour Guide Max was wonderful! Highly recommend him.
-Travel to/around Bamboo forest - slippery, uneven rock steps. Caution for older or disabled travelers
-Bamboo forest itself was beautiful!
- Iwatayama Monkey Park - steep, uneven, slippery climb up a mountain. Caution elderly or disabled travelers.

Art museums; Multiple museums. In Tokyo and Kyoto. Variable size, content and interest.

General issues:
- Payment for 5th person at Blossom Hibaya in March missed. Direct payment made to hotel. Reimbursement coming.
- Nintendo Museum ticket errors (wrong name listed). Delay at gate as name had to be changed to match ID.
- Thank you for Shellfish Allergy info translated into Japanese for restaurants.

Local specialist: Greg Varga
Greg
Greg Varga
Local specialist in Tokyo, Japan | Replied on Mar 25, 2025
Thank you so much for sharing your thoughtful review. I’m really glad to hear you had such a great time in Tokyo and Kyoto, and that you loved the hotels, car service, and experiences like TeamLab, Disney, and the Nintendo Museum—those are always special highlights. I appreciate your honest feedback on the self-guided tours. It sounds like having a guide would have added a lot to your experience, especially at the temples and shrines. I would have been more than happy to arrange additional... Read more

Thank you so much for sharing your thoughtful review. I’m really glad to hear you had such a great time in Tokyo and Kyoto, and that you loved the hotels, car service, and experiences like TeamLab, Disney, and the Nintendo Museum—those are always special highlights.

I appreciate your honest feedback on the self-guided tours. It sounds like having a guide would have added a lot to your experience, especially at the temples and shrines. I would have been more than happy to arrange additional guided tours if I’d known you were interested.

Thanks also for pointing out the areas that might be tricky for travelers with mobility concerns, like the Bamboo Forest and Monkey Park. That’s really helpful insight for others planning similar trips.

I’m sorry to hear about the small mix-ups with the Tokyo Metro ticket and the Nintendo Museum entry, but I’m glad everything was sorted out in the end.

All in all, it sounds like a memorable trip with some great takeaways. Thank you again for taking the time to share your experience—it really means a lot. Should you decide to visit Japan again, I’d love to help plan your next adventure.

Our trip was fabulous. The planning was fast ...
Colombia | Feb 25 - Mar 6, 2025

Carrie
Carrie T.
Ashburn, VA | Reviewed on Mar 07, 2025
Our trip was fabulous. The planning was fast and efficient and the execution of the plan was almost flawless (perfection is boring so this is a good thing). We had wonderful drivers and guides. Our experiences were very well thought out, fun and educational. We learned a great deal about the people and culture of different parts of Colombia. Michael and his team were available and responsive when we had questions and/or concerns that needed to be addressed. Usually, I do the majority of... Read more

Our trip was fabulous. The planning was fast and efficient and the execution of the plan was almost flawless (perfection is boring so this is a good thing). We had wonderful drivers and guides. Our experiences were very well thought out, fun and educational. We learned a great deal about the people and culture of different parts of Colombia.

Michael and his team were available and responsive when we had questions and/or concerns that needed to be addressed. Usually, I do the majority of planning and logistics for myself and anyone that I travel with. It usually turns out well, but it is a lot of work. This is my first time using a service like this and I am now spoiled by having the professionals do it for me. I highly recommend KimKim and Michael and his team.

Activity Reviews
Walking Tour & Street Food
Walking Tour & Street Food
Cartagena

Great tour of the city with a fun and knowledgeable guide. Eddie brought the walled city to life for us and tried to educate us about the wonderful street food. Unfortunately, both of us were off of food at the moment so could not partake in too much of it.

Quality of Experience
Guides, Drivers and Staff
Transport
Market Visit & Cooking Class
Market Visit & Cooking Class
Cartagena

The market was a bit rough (took off one star for that-but my travel companion LOVED the market part) but Gloria (our chef) was no nonsense and knew exactly what she wanted and helped us to select wonderful ingredients with which she helped us make a feast. The food she taught us to prepare was one of the best meals of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Drum & Dance Safari at the Beach of La Boquilla
Sunset Drum & Dance Safari at the Beach of La Boquilla
Colombia

It was just us on the evening we attended so we had a private experience at the beach. The beautiful young people taught us how to use three different drums and to dance. They were fabulous. A great experience for sure.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Hike Tayrona National Park
Colombia

This was a full day of hiking with a wonderful beach and dip in the sea in the middle. We saw sloths and howler monkeys and capuchin monkeys and snakes (non poisonous) and birds of all sorts. Our guide was very knowledgeable and fun. Eating at the beachside restaurant was lovely and the food was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena

My travel companion and I are not great at just sitting on a beach and relaxing. We did kayak for a while, but it just was not to our taste. We were ready to leave about two hours before the boat was ready to take us back. If you can relax, this would be a great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fruits of Colombia Food Tour
Fruits of Colombia Food Tour
Bogotá

This is a must do when in Bogota. We tasted so many amazing fruits and learned so much from our guide. There are 433 types of fruit in Colombia and even through we only tried 20 or so, we learned how important diversity is to the overall health and sustainability of our food. After this tour, my travel companion and I said that we would have been completely satisfied with the trip if it had to end right then. It would have been worth the time and effort to get there to experience just this.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Dinner - Top Chef Private Dining
Traditional Dinner - Top Chef Private Dining
Bogotá

Maria arranged for a wonderful dinner in her home. The chef and her team allowed us to try our first Colombian food and we loved it. We also had a great educational discussion with Maria about sustainability and her company's mission to educate travelers about it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 08, 2025

Dear Carrie,
Thank you for your wonderful review! We’re so happy to hear that your trip to Colombia was fabulous and that you enjoyed the experiences & guides.
We appreciate your detailed feedback on each activity - especially your highlights like the fruits tour and your honest thoughts on the Rosario Islands. Every traveler has their own pace, and we love tailoring trips to fit personal preferences.
We’d be thrilled to plan another adventure to Colombia for you in the future!
Best wishes,
Michael & the Chaska Tours Team

Nepal. Our guide, Patriska, was just wonderful. Sh...
Nepal | Feb 16 - Feb 24, 2025

Carina
Carina S.
Flagami, FL | Reviewed on Mar 07, 2025

Our guide, Patriska, was just wonderful. She was so informative, and knowledgeable , we all loved her. She made sure that all our activities were on schedule and she checked out extra activities that we wanted to do. The drivers were great drivers and it was nice to speak with Raj about all the details of our trip.
I would highly recommend KimKim to my friends for their future trips.
Thank you for making this an amazing trip!!

Local specialist: Amanda Delecca

Excellent experience with KimKim in Vietnam
Vietnam | Feb 15 - Feb 28, 2025

A
Anne S.
Newark, NJ | Reviewed on Mar 07, 2025

All the guides and drivers were very prompt in meeting us at the airports and hotels. I never worried that we would be on our own, and they took great care of us. My favorite experience was riding on a scooter in Ho Chi Minh City on a food tour. I never thought I would get to do that! The most beautiful city, for me, was Hoi An. We had a wonderful time bike riding in the countryside with our guide, Long, All in all, a most memorable trip to a beautiful and complicated country.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Mar 10, 2025

Dear Anne,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
With my best regards from Hanoi,
Huyen Nghiem (Ms)

Phuket vacation from vacation
Thailand | Feb 27 - Mar 3, 2025

David
David W.
Minneapolis, MN | Reviewed on Mar 07, 2025
Mint was always incredibly responsive; I wondered if she worked 24/7! She suggested a great itinerary to begin with and then quickly addressed/adjusted to our wants. Read more

Mint was always incredibly responsive; I wondered if she worked 24/7! She suggested a great itinerary to begin with and then quickly addressed/adjusted to our wants.

Hotel Review
Oceanfront Beach Resort
Phuket

We enjoyed everything about this hotel except the location. The room was wonderful as was the service, the pools, the breakfast. Regarding the location, it’s about 1.4 km to the bleach and the action of Patong, a nice walk except that the road is very busy and there are stretches with no sidewalk. Consequently we ended up eating at the hotel restaurant 2 nights. The food was good but we would have liked more options.

Authenticity & Character
Location
See comments above
Staff
Cleanliness & Comfort
Activity Reviews
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

One of the highlights of our 6 week trip to SE Asia. A slower, but much smoother ride out to the islands. The ride around James Bond island was probably sufficient; didn’t need to actually stop. Then the best part: the trips through the sea caves by inflatable kayaks piloted by a crew member to the various hidden lagoons! What an experience! Then to have an entire beach to just our boat (~25 people) was fun. Lastly the dinner and Loy Kratong prep and ceremony was special.

Traditional Thai Cooking Class with Market Tour!
Traditional Thai Cooking Class with Market Tour!
Phuket

Wow, that was a lot of fun! Jim made it an educational and fun experience right from the start, with the visit to the market. He really focused on the ingredients and what each brought to the four dishes that we prepared. Once at the school, everything went like a well oiled machine as we prepared the various ingredients, then cooked and ate our delicious meal. We had attended another cooking class in north Thailand on another tour; this was more fun and we really liked that we got detailed recipes should we want to try and replicate at home.

A visit to Elephant Jungle Sanctuary in Phuket
A visit to Elephant Jungle Sanctuary in Phuket
Phuket

Really enjoyed this, more than we expected. Going in we were concerned about the ethics of these elephant preserves, but once we learned that all the elephants are “rescues” from lives of hard labor and unable to be returned to the wild, and we saw how they are treated, we relaxed and enjoyed the interaction with these incredible creatures and learning more about them and the Preserve.

Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phuket

The islands are beautiful. The downside is the long run by speedboat which was pretty bumpy and the number of people also visiting. The first stop (Maya Bay) in particular was just dense with people. We spent more time in line getting back to the boat than we did at the Bay.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mint Pham
Mint
Mint Pham
Local specialist in Thailand | Replied on Mar 10, 2025

Hi David,
Thank you for a lovely review... Hope to see you and Roberta again :)

Stress Free
Vietnam | Jan 12 - Feb 4, 2025

B
Brett S.
Canada | Reviewed on Mar 07, 2025

This was an amazing trip. Having everything so well planned out and all of our guides made this experience truly amazing. Even when we did have an issue with a train ticket not being sent, our agents were able get it sorted out quickly to make our train and its really made what could have been a bad situation horrible. It was great having someone we could constantly ask questions too throughout our trip and took so much of the stress that would have come with planning a trip like this stress free.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Mar 17, 2025

Hi Brett,
Thank you so much for your kind words! I'm thrilled to hear that you had an amazing trip and that everything was well-planned for a stress-free experience. I appreciate your patience with the train ticket issue, and I’m glad we could resolve it quickly for you. It was a pleasure assisting you throughout your journey, and I’m so happy you had a wonderful time.

If you ever plan another adventure, I’d love to help again!

From Thailand with love
Thailand | Feb 11 - Mar 3, 2025

Vladimír
Vladimír S.
Czechia | Reviewed on Mar 06, 2025
Hoa was caring and very helpful support all the time. Her planning was perfect.
Of all the guides we met Rodjana was outstanding. I believe she was hired by Exotic Voyages.
Read more

Hoa was caring and very helpful support all the time. Her planning was perfect.
Of all the guides we met Rodjana was outstanding. I believe she was hired by Exotic Voyages.

Hotel Review
Our Jungle Camp - Eco Resort
Tambon Klongsok, Ampur Panom, Suratthani

Our stay at the Jungle Camp was overall pleasant. The accommodation matched the natural setting of the National Park, and while we didn't expect luxury, it was comfortable. The only downside was that the local guides organized for us by the hotel didn't speak English, which was a bit of a barrier, especially when noticing that other groups had guides fluent in English. Still, it was a minor glitch in an otherwise good experience.

Activity Reviews
Golden Triangle - Chiang Rai Sightseeing & Art
Golden Triangle - Chiang Rai Sightseeing & Art
Chiang Rai

The Golden Triangle – Chiang Rai Sightseeing & Art tour was good. The guide was knowledgeable, and the tales of history and stories about the Golden Triangle were fascinating. Even though there's nothing spectacular to physically see, the stories made it worthwhile.

Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

The Railway Market & Floating Market tour was good despite being crowded. The bustling markets are a must-see, and even though the crowds can be overwhelming, the experience is worth it.

Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

The Night Street Food Tour After Dark by Tuk Tuk was perfect. We had a fantastic guide named Rodjana, who made the experience enjoyable. She was perhaps the best guide we had in Thailand, making the tour a highlight of our trip.

Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 07, 2025

Hi Vladimír,
Thank you so much for sharing your experience. Your kind words mean a lot to me and the entire team. We’re honored to have been part of your journey and hope to welcome you & Hana on another SE Asia adventure in the future🥰
Take care and keep in touch!
Hoa

11 days and barely scratched the surface
Iceland | Feb 18 - Feb 28, 2025

Laura
Laura O.
Denver, CO | Reviewed on Mar 06, 2025
Where to begin? KimKim helped us plan an 11-day ring road trip and we hardly scratched the surface of this beautiful place. Lodgings: Eric and his team did a great job finding us off the beaten path places to stay within our budget. We especially loved Frost & Fire in Hveragerdi - cute room, great view, nice restaurant and their own hot springs tubs on the side of the hill. We also loved Gistihsid Lake Hotel in Eglisstadir - really nice rooms, views, great restaurant too. They had an... Read more

Where to begin? KimKim helped us plan an 11-day ring road trip and we hardly scratched the surface of this beautiful place.

Lodgings: Eric and his team did a great job finding us off the beaten path places to stay within our budget. We especially loved Frost & Fire in Hveragerdi - cute room, great view, nice restaurant and their own hot springs tubs on the side of the hill. We also loved Gistihsid Lake Hotel in Eglisstadir - really nice rooms, views, great restaurant too. They had an indoor spa/hot tub too. Also of note were the Stracata apartments near Kirkjubæjarklaustur - it was an adventure arriving in the dark to discover the next morning that we were in a lava field filled with pools of water. It was raining that night so hard to tell where we were. Would be fantastic for Northern Lights! Also, the Mork Cottage in Hvammstangi was so cute, only 1.7 km from town but felt like it was in the middle of nowhere. We wished we could have stayed there a few days - the Northern Lights over the fjord were amazing. We would have liked to explore this part of Iceland more. The other lodgings fit our budget but were more standard hotels, met our needs, and had comfortable beds.

Excursions: We did 3 guided excursions. Horse back riding at Eldhestar stables outside of Hveragerdi, Glacier hike with Arctic Adventures on Sólheimajökull, and a crystal blue ice cave super keep/hike with Blue Iceland. Riding 2 hours in the rain was an experience in itself. We are glad we went - the horses are wonderful and the scenery beautiful even in the rain. The glacier hike was great too. We learned a lot about glaciers and climate change from our guide, Tin. Finally, the Ice Cave tour was beautiful. We went late in the day and had the cave to ourselves. It wan’t a sunny day but the blue in the cave was gorgeous. We would recommend spacing excursions out (we had one each of our first 3 days) - this felt rushed to us, but they did fit within the schedule.

Maps, Sites, Options - the maps were fantastic and linked right to google. The hardest part was letting go of all the things we could see but didn’t have time. The final trip plan contained 50-60 pages of site descriptions, recommended sites, and optional activities. Some of the most memorable - the South Coast Lighthouse trail on our first day, Hveralaug wild hot springs afterward. Skaftafoll Nature Reserve and Svartifoss waterfall (2.5 m hike). All of the East Fjords drive & Stokkanes beach (we missed the South black sand beach because the wind was crazy when we arrived). We also loved Húsavík and Akureyri.

Hot Springs - we asked Eric & team for a hot spring almost everyday. We had hot tubs at many of our lodgings. We visited Fontana Nature baths near Gullfoss, Geosea in Husavik, Lake Mývatn Nature Lagoon, and Forest Lagoon. All were wonderful - Forest lagoon was probably our favorite.

Food - Amazing! We tried it all. 3-4 different tasting menus including ending with Michelin Guide restaurant Matur of Drykkar in the Saga Museum. Also, hot dogs, burgers, tomato, mushroom and Icelandic soup. Most days we made sandwiches for lunch because they gave us flexibility to eat in the middle of nowhere.

Our car was great. Enough 4x4 to get us over gravel roads, puddles, pits, and snow.

Fortunately, we did not need to flex schedule because of weather. We just did everything in whatever weather we got. We saw the Northern Lights twice! The biggest gift of Iceland to us.

Thank you Eric & team!

Activity Reviews
Forest Lagoon
Forest Lagoon
Iceland

Gorgeous, new, and very quiet at 2 pm.

Quality of Experience
Guides, Drivers and Staff
GeoSea Geothermal Baths
GeoSea Geothermal Baths
Iceland

Again, super windy. Great view.

Quality of Experience
So windy no one stayed long.
Guides, Drivers and Staff
Earth Lagoon
Earth Lagoon
Lake Mývatn

Super windy. These pools are heated through rocks and gravel under foot - warmer/cooler depending on where you stood. They are also expanding so view wan’t quite as good as it could be.

Quality of Experience
Great facilities. Construction so not as pretty/wild. Got a free drink for Women’s Day!
Guides, Drivers and Staff
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

So beautiful!

Quality of Experience
Guides, Drivers and Staff
Crazy driving the super jeep where we did!
Transport
Crowded
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Perfect for what we wanted (easier hike). Great guide.

Quality of Experience
Guides, Drivers and Staff
Fontana Geothermal Baths
Fontana Geothermal Baths
Iceland

Lovely. We were there late 7:30 pm, so didn’t get to really see the lake, but the pools and facilities were top notch.

Quality of Experience
Horse Riding
Iceland

I’m only giving it a 4 because it poured rain. Horses were great, scenery was wonderful and they waited for us when we took a wrong turn and ended up 15 minutes late

Quality of Experience
Nice facilities, great location, beautiful horses.
Guides, Drivers and Staff
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Aug 27, 2025

Hi Laura!

Wow, thank you for sharing such a thorough and thoughtful review! I’m thrilled you enjoyed the mix of off-the-beaten-path lodgings, excursions, and hot springs, and that the maps and itinerary made your Ring Road trip smoother. It’s fantastic to hear you got to see the Northern Lights twice, what a memorable highlight! I really appreciate your detailed feedback and recommendations, as they help us keep updated and improving in what we do.

All the best,
Èric

Very enjoyable trip.
Colombia | Feb 13 - Mar 5, 2025

Terence
Terence C.
Canada | Reviewed on Mar 06, 2025
Very enjoyable trip, except for the excessive heat in Cartagena. All guides, except one were great and that one needs some maturing when dealing with people. Read more

Very enjoyable trip, except for the excessive heat in Cartagena. All guides, except one were great and that one needs some maturing when dealing with people.

Hotel Reviews
Sofitel Legend Santa Clara Cartagena
Cartagena
Authenticity & Character
Location
Staff
Went out of their way to accommodate. Even celebrated my wife's Birthday
Cleanliness & Comfort
The room we ended up with was at the further point away from the centre of the hotel. Dungy, noisy and musty. An old part?? Needs renewal.
El Cielo Hotel
Medellin

Great hotel and menu, on-the-ball staff.

Authenticity & Character
Only odd thing about it was that the reception was on the 5th Floor!!!! Not something I like.
Location
Staff
Cleanliness & Comfort
Hotel Boutique Sazagua
Pereira

Once upon a time this would have been quite the spot; but it's worn and not kept well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cobwebs hanging from high ceilings, Worn wall paper. Needs a total renewal
Reserva Natural Sazagua Valle del Cocora

Rustic, situated in aforested and hilly area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Artisan D.C. Hotel, Autograph Collection
Bogotá

Top notch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Colombia
Depart Colombia
Colombia
Guides, Drivers and Staff
Transport
Overall great co-ordination on all our flights and getting us there.
Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena
Quality of Experience
Food
Great instruction via translator by the chef. Work tables could be more solid/stable.
Guides, Drivers and Staff
Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Cartagena
Quality of Experience
Good food.
Guides, Drivers and Staff
Great young waiter.
City Tour of Cartagena Highlights with Food Tasting and Graffiti Tour
City Tour of Cartagena Highlights with Food Tasting and Graffiti Tour
Cartagena
Quality of Experience
Too long, too Hot for 5 hours
Guides, Drivers and Staff
Alvaro is young ,energetic and friendly. But Alvaro was like a robot having to get through all his memorized items and descriptions. Had to tell him twice that 5 hours in the heat was too much and let's cut it off and head back. He'd be a great guide with the proper tutelage.
Transport
Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Guatape and El Peñol
Guatape and El Peñol
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Medellín Highlights (with Local Market)
City Tour of Medellín Highlights (with Local Market)
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class and Dinner
Private Cooking Class and Dinner
Colombia
Quality of Experience
Food
Thermal Waters Santa Rosa de Cabal
Thermal Waters Santa Rosa de Cabal
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Coffee Farm Visit and Meeting a Local Family
Authentic Coffee Farm Visit and Meeting a Local Family
Colombia

Quite the experience and more so by meeting with the family and learning about their small business

Quality of Experience
Food
Thorougly enjoyed the excessive meal cooking by the owner's wife
Guides, Drivers and Staff
Transport
Colombian Drinks and Cocktail Tasting Experience
Colombian Drinks and Cocktail Tasting Experience
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Cocora Valley,  Salento, and Filandia Coffee Town
Cocora Valley, Salento, and Filandia Coffee Town
Colombia
Quality of Experience
Colourful and entertaing.
Guides, Drivers and Staff
Transport
Aguardiente Tasting (Local Colombian drink)
Aguardiente Tasting (Local Colombian drink)
Colombia
Quality of Experience
Guides, Drivers and Staff
The general manager of the hotel did the experience. Quite a funny and off-the-wall person
Transport
Short Local Cooking Class: Learn about the Arepa
Short Local Cooking Class: Learn about the Arepa
Colombia
Quality of Experience
Kind of a hodgepodge of grinding and making varioos arepas
Guides, Drivers and Staff
Transport
Street Art, Tejo Game and Chocolate Activity in Bogota
Street Art, Tejo Game and Chocolate Activity in Bogota
Bogotá
Quality of Experience
Enjoyed playing Tejo. Chocolate experience was interesting but more appropriate for a professional blind taste test. Rather than do the test; just a tasting with explanations is more appropriate
Guides, Drivers and Staff
Transport
City Tour of Bogota with Gold Museum!
City Tour of Bogota with Gold Museum!
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Monserrate Hill with Transportation
Monserrate Hill with Transportation
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Local Fruit Market and Street food Tour
Local Fruit Market and Street food Tour
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Colombia!
Welcome to Colombia!
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Mar 06, 2025
Dear Terence, Thank you very much for taking the time to write a review and share your detailed and valuable feedback with us. We are truly passionate about what we do and care deeply about our travelers and our country. Your comments help us improve and ensure we continue offering memorable, unique, and outstanding experiences in Colombia. They also motivate us to keep showing how incredible and unique Colombia is, while recognizing that there is room for growth and improvement. We’re so... Read more

Dear Terence,

Thank you very much for taking the time to write a review and share your detailed and valuable feedback with us. We are truly passionate about what we do and care deeply about our travelers and our country. Your comments help us improve and ensure we continue offering memorable, unique, and outstanding experiences in Colombia. They also motivate us to keep showing how incredible and unique Colombia is, while recognizing that there is room for growth and improvement.

We’re so glad to hear that you had a wonderful time overall and enjoyed your travels throughout Colombia. We really appreciate the positive feedback you shared, particularly about the Artisan DC Hotel in Bogotá and El Cielo Hotel in Medellín—both of which aim to excel at providing fantastic experiences for their guests. We’re also thrilled to hear how much you enjoyed the authentic coffee farm experience in the Coffee Region, especially the chance to meet the local family and learn about their small business.

It is great to hear you had fun with activities like playing Tejo, the cooking class in Cartagena, the Aguardiente tasting and the City Tour in Medellín. We’re especially happy to hear that your dinner at the Jardin Restaurant at the Sofitel was a memorable experience! We’re also pleased to hear that your time in Cocora Valley was great, and that the transportation arrangements worked smoothly throughout your trip.

That said, we sincerely apologize for the issues you encountered in Cartagena. The heat can certainly be intense, and we understand how that impacted your experience. We are constantly working to advise our travelers on how to stay comfortable and manage the weather while enjoying their time in the city.

Regarding your experience with the guide in Cartagena, we truly appreciate your constructive feedback and will work with the guide to ensure they continue to develop in their approach and interactions with travelers. Our goal is always to provide professional and engaging guides, and we’re sorry that this was not the case on this occasion.

As for the hotel in Cartagena and Sazagua in the Coffee Region, we are sorry to hear that they did not meet your expectations. We take your feedback seriously and will review the services and facilities with both properties to ensure they align with the high standards we strive to maintain.

Thank you once again for trusting us with your journey in Colombia. It was a pleasure meeting you and Mary Arlene, and we truly appreciate you both for sharing your feedback with us. We’re also grateful for the time you spent immersing yourselves in our local culture and exploring Colombia’s unique experiences!

Kind regards,
Margoth and the Aracanto Colombia Team

Great trip
Morocco | Feb 21 - Mar 1, 2025

V
Virginie d.
Newark, NJ | Reviewed on Mar 06, 2025
Trip was fantastic. The hotels were fine (not luxurious but not bad), the guides were terrific, and the driver Houcine was exceptional. He was so professional, kind, helpful, and he was the best driver. We felt very safe with him. Read more

Trip was fantastic. The hotels were fine (not luxurious but not bad), the guides were terrific, and the driver Houcine was exceptional. He was so professional, kind, helpful, and he was the best driver. We felt very safe with him.

Hotel Reviews
Riad Mimouna
Essaouira

FAbulous

Authenticity & Character
Location
Ocean views are amazing. A bit far from where our bus dropped us off.
Staff
Cleanliness & Comfort
excellent place. Would gladly return here.
Riad Imilchil Marrakech
Marrakech

Fine place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Fine place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Oasis Camp Merzouga
Taouz

Great tents! Pleasant atmosphere. Great camel rides. Beautiful dunes. Beautiful sunset. Food ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

Fine place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca

Fine place. Nothing exceptional, but clean and safe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Essaouira – Oualidia – Casablanca ( 5 Hour Drive)
Essaouira – Oualidia – Casablanca ( 5 Hour Drive)
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Guide was so-so.
Marrakesh Medina & City Tour
Marrakesh Medina & City Tour
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Rosewater Workshop in Boumalne Dades
Rosewater Workshop in Boumalne Dades
Boumalne Dades

Very touristy

Quality of Experience
Guides, Drivers and Staff
Dades  Gorge –  – Ait Benhaddou – Telouet – Marrakech (  5 Hour Drive)
Dades Gorge – – Ait Benhaddou – Telouet – Marrakech ( 5 Hour Drive)
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Dades Gorge
Merzouga to Dades Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Hike Through Todra Gorges & Oasis for 1 Hour
Hike Through Todra Gorges & Oasis for 1 Hour
Morocco
Quality of Experience
Guides, Drivers and Staff
Guide's english was very basic
Transfer to Essaouira & Argan Oil Tour
Transfer to Essaouira & Argan Oil Tour
Morocco
Quality of Experience
Transport
Camel trek to your camp
Camel trek to your camp
Merzouga
Quality of Experience
Food
Transport
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes walking guided tour : No drive
Fes walking guided tour : No drive
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis

Rained!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Mar 06, 2025

Hello Virginie,

Thank you so much for your wonderful feedback! We're glad you found the hotels to be satisfactory and the guides to be terrific. However, it's Houcine, your driver, who truly stole the show! We're delighted to hear that he exceeded your expectations with his professionalism, kindness, and exceptional driving skills. Your safety and comfort are our top priority, and we're happy to know that Houcine made you feel secure and at ease throughout your journey.

Thank you again for choosing us, and we look forward to serving you on your next adventure!
Best regards,

Colombia - one season for 375 days
Colombia | Feb 13 - Mar 5, 2025

M
Mary Arlene W.
Canada | Reviewed on Mar 06, 2025
Local guides/drivers were prompt, pleasant and anxious to please. Tourism and hospitality is recognized as essential to improve quality of life. Our program included Bogotá, Salento, Pereira, Medellin, Guatape and El Penol, ending in Cartagena. Enjoyed all of the activities and hotels with the exception of our room in Cartagena which was at the end of a long corridor, dark and musty...not a great image for a tourist given the rest of the hotel. Improvement with guide in Cartagena to... Read more

Local guides/drivers were prompt, pleasant and anxious to please. Tourism and hospitality is recognized as essential to improve quality of life. Our program included Bogotá, Salento, Pereira, Medellin, Guatape and El Penol, ending in Cartagena. Enjoyed all of the activities and hotels with the exception of our room in Cartagena which was at the end of a long corridor, dark and musty...not a great image for a tourist given the rest of the hotel. Improvement with guide in Cartagena to better know the needs of their clients...very hot city and a walk about for 5hrs is not sensible nor was it fun...excessive details about the fort etc., was way too much. Other guides were knowledgeable, fun and genuinely cared about their jobs and their clients. The Colombian people are generous, pleasant, quick to smile and proud of their country. Language in hospitality needs to include more English for an easier rapport and better understanding of what is being requested. Our program provided me with a better understanding of this interesting country and am very happy to have visited.

Hotel Review
Sofitel Legend Santa Clara Cartagena
Cartagena

The hotel looks beautiful and has lovely food...unfortunately we did not have a nice room...at the end of a long corridor on main level , dark and musty.

Activity Reviews
Depart Colombia
Depart Colombia
Colombia

A tour guide arrived at our VBRO, same young chap we had met before......he waited with us until the driver arrived...we were not aware a guide was to accompany us...and off we went to the airport where we were dropped off outside....every other guide that we had accompanied us inside the terminal to ensure a smooth transition, and that's when we tipped....without meaningful service, no tipping. The driver was new to us and the seat belts were non workable in the rear and when we pointed this out we were advised that the car had been cleaned and they hadn't pulled the clips back through....whatever the reason, the client should not be put in that position.

Private Cooking Class and Lunch
Private Cooking Class and Lunch
Cartagena

A very well spoken knowledgeable chef taught us lots about the cuisine and how to actual tackle some items that were new for us. We enjoyed all of the dishes that we made and have a much better understanding of the work and effort that goes into some of the Caribbean dishes. Loved the aprons that were easy for me to get home...great memory jogger of a fun time.

Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Dinner Reservation at Jardin Restaurant (Sofitel Santa Clara)
Cartagena

Many kind wishes were sent my way for my BD celebration....even the hotel dining staff had a lovely dessert for me and sang happy birthday. The meal was delicious, beautiful presented and we enjoyed. There seems to be the thought that if you remove a plate as soon as finished it is efficient...not so when you are eating with another person ... my question which never has been answered is why does Colombia mark up their price of wine so significantly? If tourism is the goal, expect wine drinking goes with that....we were able to find delicious wines in the local grocery for a reasonable amount.

City Tour of Cartagena Highlights with Food Tasting and Graffiti Tour
City Tour of Cartagena Highlights with Food Tasting and Graffiti Tour
Cartagena

Felt our guide was inexperienced, not well organized and didn't seem to know how to relate to the client. As senior clients walking about in 41 degree weather for 5 hours is not OK....we ended our walking tour before seeing the market or taste testing. Our introduction to Cartagena was not a positive lasting impression. Our hotel room was not up to the standard of the other places we had enjoyed. The overall impression of the hotel is most positive, beautiful grounds, pool dining areas but our room was at the end of a long corridor on the main floor and it was dark, dingy and needed refurbishing...the picture over the bed was a frame only. Our dining experiences were all positive.

Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena

Cartagena takes a little time to get oriented ... our guide walked us to this event which was essential for us as it was an evening event. The owner and presenter of the event was friendly and fun and enjoyed his job. We enjoyed learning about the different flavour profiles and how they were created and the little tapas to aid with the palette were delicious. On our walk back to the hotel we were able to see the party buses and how night life lives in this city.

Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Music and Colombian Afro Flow Tour - Cultural Immersion at a Comuna
Medellín

Essential to experience this neighborhood in order to better understand the massive changes that have taken place by those living in very poor dangerous conditions.

Guatape and El Peñol
Guatape and El Peñol
Colombia

Other than the rain, we enjoyed getting to the area as well as learning about La Piedra rock. No pressure to climb and didn't.

City Tour of Medellín Highlights (with Local Market)
City Tour of Medellín Highlights (with Local Market)
Medellín

Enjoyed the exhibition of sculptures by Botero. Our guide shared comical information which kept the history fun and memorable.. the wonderful metro cable up to Santo Domingo was enjoyable and knowledgeable and an amazing method to move people through this massive city in a cost efficient manner.

Quality of Experience
Private Cooking Class and Dinner
Private Cooking Class and Dinner
Colombia

Well organized with an interpreter and set up efficient for us to easily manage the steps. Enjoyed the class, the chef, the gift of columbian pots and the experience.

Thermal Waters Santa Rosa de Cabal
Thermal Waters Santa Rosa de Cabal
Colombia

We enjoyed taking the path with our guide at a leisurely pace to see the thermal waters. Quite a stunning area of natural beauty.

Authentic Coffee Farm Visit and Meeting a Local Family
Authentic Coffee Farm Visit and Meeting a Local Family
Colombia

One of the best activities and learning experiences in Colombia. From costume setting, to picking the beans and walking through the fields and learning about the many steps that are taken to produce this bean was amazing. The lady of the manor prepared drinks and snacks and then a sizeable lunch for all of us to enjoy. Language wasn't difficult with a fluent guide and gestures and smiles all added to the enjoy,ent.

Colombian Drinks and Cocktail Tasting Experience
Colombian Drinks and Cocktail Tasting Experience
Colombia

Relaxed, fun and playful experience.

Cocora Valley,  Salento, and Filandia Coffee Town
Cocora Valley, Salento, and Filandia Coffee Town
Colombia

Amazing valley and seeing these magnificent palms was awesome....our guide was very knowledgeable about the area and shared this with us in an easy to understand discussion. He was happy to accommodate a request to show me an avocado tree and took the time to explain the growth etc. Both Salento and Filandia were colourful and easily walkable locations.

Aguardiente Tasting (Local Colombian drink)
Aguardiente Tasting (Local Colombian drink)
Colombia

Very generous manager and chef introduced us to your national drink. We had lots of laughs and can see why this is such a social beverage.

Short Local Cooking Class: Learn about the Arepa
Short Local Cooking Class: Learn about the Arepa
Colombia

Enjoyed my time with the chef learning about the different corns and how they are treated. With the help of his kitchen staff, the final presentation was delightful.

Street Art, Tejo Game and Chocolate Activity in Bogota
Street Art, Tejo Game and Chocolate Activity in Bogota
Bogotá

Colourful, insightful and fun...enjoyed the street art. Most fun for us was playing tejo accompanied by a mulatto local beer...chocolate pairing made us feel like we were in a lab doing a very detailed taste tasting...far too much technical stuff for regular tourist...this program needs to be delivered in a more relaxed fun manner.

City Tour of Bogota with Gold Museum!
City Tour of Bogota with Gold Museum!
Bogotá

The museum was delightful...our guide told us about a few key issues and then we took whatever time we wanted to look at the various exhibits.

Monserrate Hill with Transportation
Monserrate Hill with Transportation
Bogotá

Enjoyed the cable car ride up the hill and learning about how it was developed. The site at the top was beautiful and we carefully maneuvered the slippery paths...rainy day ..

Local Fruit Market and Street food Tour
Local Fruit Market and Street food Tour
Bogotá

Many fruits are new to the tourists and it is nice to be able to try them. The arepas made by a special lady were the best I ate compared to the many I tasted through out Colombia. The flower market was colourful and nice to see .... wasn't too sure the vendors were too happy with us walking through as they were getting ready to close....might we worth considering talking with a vendor to learn more about the business and even receive one flower as token....

Welcome to Colombia!
Welcome to Colombia!
Colombia
Guides, Drivers and Staff
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Mar 06, 2025
Dear Mary Arlene, Thank you very much for taking the time to share your detailed feedback with us. We really appreciate it. We are very happy to hear that you had an overall positive experience with our local guides and drivers, and that you enjoyed the various destinations and activities on your itinerary. We appreciate your kind words about the Colombian people and your recognition of the importance of tourism and hospitality in improving the quality of life. Your comments about the room... Read more

Dear Mary Arlene,

Thank you very much for taking the time to share your detailed feedback with us. We really appreciate it. We are very happy to hear that you had an overall positive experience with our local guides and drivers, and that you enjoyed the various destinations and activities on your itinerary.

We appreciate your kind words about the Colombian people and your recognition of the importance of tourism and hospitality in improving the quality of life. Your comments about the room in Cartagena and the guide's approach are noted, and thank you for bringing this to our attention. We apologize for the inconvenience and will speak with the Sofitel Santa Clara hotel to address these areas for improvement. Your suggestion regarding the inclusion of more English in hospitality for better communication is very valuable as well, and we are working with other companies and local communities to address this.

Thank you very much for your valuable feedback and for helping us enhance our services. And thank you for visiting Colombia! It has been a pleasure having you and Terence in Colombia!

Kind regards,
Margoth

Best investment for planning Thailand vacation
Thailand | Feb 18 - Mar 4, 2025

Ann
Ann B.
Granbury, TX | Reviewed on Mar 06, 2025
I found exotic voyages through the kimkim platform and I’m so glad I did. Although I enjoy travel planning, Thailand is a tricky trip to plan as there are planes, cars, trains and ferries to get you around. It is complicated! Lacey at EV had all our transfers lined up and organized, taking all the stress out of our travel days. Her people were terrific, always there on time with a smile- no snafus! That helped me make the most of our time in this beautiful country. Communication was always... Read more

I found exotic voyages through the kimkim platform and I’m so glad I did. Although I enjoy travel planning, Thailand is a tricky trip to plan as there are planes, cars, trains and ferries to get you around. It is complicated! Lacey at EV had all our transfers lined up and organized, taking all the stress out of our travel days. Her people were terrific, always there on time with a smile- no snafus! That helped me make the most of our time in this beautiful country. Communication was always easy through Kimkim as Thailand is 13 hrs ahead! She also directed me to the best hotels for us, and arranged all our internal air. I couldn’t have done this trip without her!

Hotel Reviews
Nysa Hotel Bangkok Sukhumvit 11
Bangkok

This hotel is even prettier in person. The decor is fresh and modern. Lovely breakfast, nice location. Pool area is a sanctuary from busy Bangkok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twin Lotus Resort and Spa - ADULT ONLY
Krabi

Our beachfront bungalow was quiet, clean and well appointed. The breakfast was lovely, and the beach stunning. We could walk to beachfront restaurants, or take a tuktuk to more local spots.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SAii Phi Phi Island Village

Lovely hotel with rustic luxury bungalows. Please note that you arrive by boat and you must be able bodied enough to climb out of the speedboat, into the water and to walk through the water to the shore. The food is average, but there is a fun local village on the backside of the resort we enjoyed in the evenings. We scuba dived here at the resort and had a good experience. Pool is lovely.

Authenticity & Character
Location
Away from backpacking crowd
Staff
Cleanliness & Comfort
LA VIDA Samui
Koh Samui

Room had a lovely balcony and view over pool to beach. I would not stay in any room except this highest level as they faced the run down neighboring properties. Room was clean, cold and quiet. Breakfast was wonderful. Exterior and hallways of this hotel are in terrible condition. Pretty beach, but beach vendors and weed smokers were overwhelming. Location was good for walking to restaurants, but the many weed stores attracted an unsavory crowd. I would stay in an area of koh samui different from Cheweng beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hyatt Regency Bangkok Suvarnabhumi Airport
Samut Prakan

Hotel is old and musty. Proximity to the airport is its strength.

Authenticity & Character
Needs complete renovation
Location
Close to airport
Staff
Cleanliness & Comfort
Room was clean and cold
Activity Reviews
Bangkok Best Eats Midnight Food Tour by Tuk Tuk (Joining excursion)
Bangkok Best Eats Midnight Food Tour by Tuk Tuk (Joining excursion)
Bangkok

Definitely do this! We saw parts of the city we wouldn’t have otherwise, and really experienced local food, restaurants and Bangkok culture. So fun to be with fellow travellers from other countries!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day Klong Tour
Half day Klong Tour
Bangkok

We only had a 1 hour canal tour, and returned on the train.

Quality of Experience
Guides, Drivers and Staff
Transport
Koh Lanta Beach Stay
Koh Lanta Beach Stay
Thailand

Beautiful beach free of beach vendors.

Quality of Experience
Guides, Drivers and Staff
Transport
Healthy Samui Coco Life - Biking in Samui
Healthy Samui Coco Life - Biking in Samui
Ko Samui

We really enjoyed getting out of Cheweng and seeing the countryside.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Sanctuary Koh Samui - Afternoon visit - Joining activity
Elephant Sanctuary Koh Samui - Afternoon visit - Joining activity
Ko Samui

We enjoyed this day. Some might find it objectionable that guests can feed, bathe and touch the elephants. Guide was very difficult to understand. Tie-dying and cooking activities were very fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Long drive around island to pick up and drop off many guest. Private taxi would have been better.
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 07, 2025

Dear Ann,
Thank you very much for your wonderful feedback, which helps us improve our service a lot. Your fantastic experience in Thailand is a great encouragement for my team and me. I do hope to have a chance to accompany you in the future trips.
From Exotic Voyages team with thanks!

Phenomenal trip down under
Australia | Jan 18 - Feb 16, 2025

D
David C.
United Kingdom | Reviewed on Mar 06, 2025
Wow what a trip. This has been on the bucket list for some time, and we are so glad that we found Paula and KimKim. We explained to Paula what we'd ideally wanted to see in the time we had (2 weeks prior to a New Zealand cruise), and boy did she deliver. The hotels, transfers, trips and guides were all first class and aligned exactly with the type of things we explained we wanted to see. Highlights were Blue Mountains (long day!), Ocean Road trip with Fred (what a character), and... Read more

Wow what a trip. This has been on the bucket list for some time, and we are so glad that we found Paula and KimKim.

We explained to Paula what we'd ideally wanted to see in the time we had (2 weeks prior to a New Zealand cruise), and boy did she deliver. The hotels, transfers, trips and guides were all first class and aligned exactly with the type of things we explained we wanted to see.

Highlights were Blue Mountains (long day!), Ocean Road trip with Fred (what a character), and Uluru (Ayers rock). We also did Cairns but the weather at the time of year was Ugh but we did know that before we went.

All of the flights and transfers went like clockwork, and the hotels were spot on. Clean and in great locations. Thank you again Paula. Your communication and attention to detail is refreshing and we wont hesitate to reach out again.

Hotel Reviews
The Hotel Britomart
Auckland

Really nice hotel with a great onsite restaurant and in the middle of the city. Clean rooms and attentive staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Flynn
Cairns

Great hotel in the middle of the action. I imagine this hotel and location will be jumping at the right time in the season. Really helpful staff, and a lot of bars and restaurants nearby.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Quite a basic hotel (more like a Motel) but I dont think in this location you'll be spoiled for choice. In any case it was spotless and the whole point of being here is to experince the outback and be outside. Nice restaurant on site and there is a small 'town square' with a few shops and Cafes. We loved Uluru.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
voco Melbourne Central by IHG
Melbourne

Lovely hotel and in a great spot. A bit difficult to find at times when out and about so take a map! Roms were very comfortable and modern, and staff were very friendly and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Grace Hotel
Sydney

Great hotel in a superb spot in the heart of the city. 15 min walk to Syd Opera House, 10 Min walk to darling quay. Small coffee shop on site and an italian next door

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia

Like going back in time. Jurassic Park and king Kong rolled into one trip. We were incredibly lucky and saw the ultra-rare cassowary, plus all sorts of spiders (as big as my hand), wild birds, crocodiles, etc. A fantastic insight, in the oldest rainforest in the world (180m years old).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great Barrier Reef Snorkeling Day Trip
Great Barrier Reef Snorkeling Day Trip
Australia

Poured with rain when we were there which kinda limited visibility but we could still snorkel the reef and see fish, giant clams etc. Was a really good day out to an amazing place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Uluru Sunset
Afternoon Uluru Sunset
Uluru

You cant get too close to Uluru nowadays but this is as good as you'll get. A nice photo op of an iconic and significant landmark.

Quality of Experience
Guides, Drivers and Staff
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

A real one off. Dinner, drinks all included and a talk by an astronomer. As there is very little light polution, the skies are magical, and the desert is qo quiet. We'd go back tomorrow if we could. An exceptional visit to an exceptional location.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip on the Great Ocean Road
Day Trip on the Great Ocean Road
Melbourne

We had Fred as our guide. Really interesting and funny guy who helped pass the time as this is a long drive, but the scenery and locations are stunning. You must do this this trip in this location.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City & Mornington Peninsula Day Trip
Private City & Mornington Peninsula Day Trip
Melbourne

Long day but to get a feel for the location, you have to push on a bit. We were pretty tired afterwards but it was a great day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

This is a full day and its a long one, but its really worth doing as the scale and sights are breathtaking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 06, 2025
G'day David, Thank you so much for taking the time to share your feedback about your recent trip with us. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience. It was great to work with you in helping plan your vacation to Australia and New Zealand. Your review means a lot to me, and it helps continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable,... Read more

G'day David,

Thank you so much for taking the time to share your feedback about your recent trip with us. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience. It was great to work with you in helping plan your vacation to Australia and New Zealand.

Your review means a lot to me, and it helps continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

You have my email address so please do keep in touch and I look forward to assisting you with your next adventure in the South Pacific.

With gratitude and thanks,
Paula

Australia/NZ
Australia | Feb 1 - Mar 5, 2025

A
Anna F.
East Amherst, NY | Reviewed on Mar 06, 2025
Vicky was wonderful.. there when we needed her to help and to update ..truly made our trip much more enjoyable
The places we stayed and the overall itinerary was a great experience!
We would highly recommend Vicky and KimKim to anyone that wants a wonderful experience with less stress..all the particulars taken care of and a resource on the ground that is there when you need it!
Kudos to Vicky and your company! Already planning our next trip with you and have recommended you to a number of...
Read more

Vicky was wonderful.. there when we needed her to help and to update ..truly made our trip much more enjoyable
The places we stayed and the overall itinerary was a great experience!
We would highly recommend Vicky and KimKim to anyone that wants a wonderful experience with less stress..all the particulars taken care of and a resource on the ground that is there when you need it!
Kudos to Vicky and your company! Already planning our next trip with you and have recommended you to a number of our friends!
Thank you

Activity Review
Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Hobart

What a wonderful experience. Our guide was amazing! The vistas were spectacular

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Very knowledgeable
Guides, Drivers and Staff
Very knowledgeable
Transport
Bikes were comfortable and safe
Transport
Bikes were comfortable and safe
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 06, 2025
Bill and Anna,
Your kind words truly mean the world to me! It was such a pleasure being part of your journey, and I’m so glad to hear that the itinerary and accommodations made for a great experience. Knowing that I could help make your trip smoother and more enjoyable is exactly why I love doing what I do.
Thank you for your trust, for recommending me and KimKim to your friends.
I also really appreciated our phone call and the personal feedback you shared—it helps so much and makes such a...
Read more

Bill and Anna,
Your kind words truly mean the world to me! It was such a pleasure being part of your journey, and I’m so glad to hear that the itinerary and accommodations made for a great experience. Knowing that I could help make your trip smoother and more enjoyable is exactly why I love doing what I do.
Thank you for your trust, for recommending me and KimKim to your friends.
I also really appreciated our phone call and the personal feedback you shared—it helps so much and makes such a difference in creating the best experiences possible.
Wishing you many more incredible travels ahead!
Thanks again
Warmest regards,
Vicky

Our entire planning process was very helpful....
Vietnam | Feb 17 - Feb 28, 2025

D
Deval S.
Chicago, IL | Reviewed on Mar 06, 2025

Our entire planning process was very helpful. Our local guides in Cambodia and Hanoi were knowledgeable, and helpful. OVerall, it was a great experience. Highly recommend this team.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 06, 2025

Hello Deval,

Thank you so much for taking your time to send us a review regarding the trip in Vietnam & Cambodia.

I am over the moon to hear that you had a great time with your mother and daughter. It was my honor to accompany you on this trip.

Thank you once again for choosing us. I wish your family a lifetime of happiness and many more amazing trips ahead.

From Vietnam with love ,
Hien

Why travelers love kimkim

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