Kimkim Trip Reviews

Tien Win and Nam were the most amazing guides we ever had! We felt their warmth and pride for their country. We enjoyed every second of our trip and discovered the beauty of Vietnam thru the Kimkim perfect operation .
Minh has been the main player of this trip as I will never been able to pull it off on my own . Thank you Minh for your expertise and promptness in setting up our trip . It was perfect and I will use your services again for our next trip to Japan!

Our Portugal Trip was well planned and coordinated by the Kim Kim Travel Team. The pre-planning and guidance provided byJoão and his team prior our trip was excellent. From the time we arrived in Lisbon till our departure from Porto, the Kim Kim Team was there to guide us through all stages of our travel itinerary. The Kim Kim Team from João, Pepe, Rafa, Ivo and Roberto et al were fantastic. They were on time, very knowledgeable and accommodated changes to our travel plans as we made our way by road from Lisbon to Porto. We felt very safe and comfortable on our road trips. We had a great time in Lisbon, Sintra, Alcobaca, Coimbra, Aviero, Duoro Valley and Porto. Our Duoro Valley River Cruise was very relaxed as we enjoyed the unusually warm spring weather.
The Kim Kim Team made our travels very relaxed and were there to meet any last minute requests. The team was on time and maintained our schedule efficiently. There was a very personal touch included as well when we had a home dinner arranged in Porto. Many thanks to Ivo and his team (and Ivo's parents). Holidays are not just about seeing new places and gaining new experiences but it is also about making new friends. We achieved all of this and much more on our Portugal Travels with Kim Kim. Well Done to the Kim Kim Team.

Hotel Review

Heritage Avenida Liberdade

Lisboa

Hotel was centrally located, quaint and our room was comfortable. Amenities were good and staff were very friendly. We were able to take our morning walks along the Avenida Liberdade and enjoy the vibes of Lisbon.

Authenticity & Character

Rooms were comfortable retaining much of of its original character.

Location

Centrally located and Avenida Liberdade provided great views.

Staff

Very helpful and forever smiling.

Cleanliness & Comfort

Rooms were clean and hotel service was efficient.

Activity Reviews

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Portugal

The Fado Dinner and Music was excellent. The location of the restaurant and the cozy environment added to the musical experience. The staff at the restaurant were efficient and friendly. The acoustics was also good and we were able to enjoy the music without too much background disturbance.

Quality of Experience

Fantastic musical experience. The musicians were very professional.

Food

The authentic cuisine and wines was very enjoyable.

Guides, Drivers and Staff

Driver was on time and friendly. Staff at the restaurant were friendly despite not locating our initial reservations.

Transport

Our car and driver was very prompt and delivered us at the Fado Reasturant on time.

Join Locals for Dinner & Uncover Porto's Hidden Coastal Gems

Porto

Our Home Dinner in a family environment was a fantastic experience. We were made to feel at home and become part of the family. We learned a little more about family life and values in Portugal. Home cooked meals are anytime more enjoyable than dining in restaurants. Sharing our experiences with Ivo and his parents was one of the highlights of our Portuguese experience.

From Start to finish Cory created a wonderful itinerary for our girls trip. Her choice of hotels were impeccable and so well situated. She was always responsive and helpful when we’d run into little bumbs. Based on her suggestions we truly had a memorable trip and loved every minute of it .

I was impressed all around. Lucie with Kimkim organized a fantastic itinerary. She was available for all our questions, she even participated in a WhatsApp Group with everyone on the trip and provided the itinerary highlights every day while we were in France. The local tour guides Lucie selected were fantastic. When something didn't go exactly as planned, the local tour guides and Lucie immediately resolved the situation.
We really appreciated Thomas and Julie in Reims, they were both very knowledgeable about the region, champagnes, grapes, and production.
Our local guides in Bayeux who brought us to Mont St Michelle and the Normandy Beaches knew so much WWII and American history. They brought the history to life for each of us.
We had many guides in Paris and they were each wonderful. I enjoyed the walking tours of Montmartre and Saint Germain, it is the best way to see Paris!

Hotel Reviews

Le 9Hotel Opera

Paris

Classy rooms and great location. Easy to navigate to the Metro, plenty of local restaurants and bars to enjoy near the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Continental

Reims

Best breakfast, nice rooms, great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Castel & Au Loup

Bayeux

We were in the Au Loup apartments. We loved that each was unique and offered gathering spaces. Breakfast was served at Le Castel, it was a nice 5 minute walk. Some of the drivers got confused about which address they were picking us up at.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit of Moet & Chandon Cellars - Signature Tour

France

We arrived late due to a timing miscommunication. Our drivers quickly resolved it and we ended up with a 3rd Champagne House with a small farmer/producer. We got an abbreviated tour of Moet & Chandon which was still amazing - their cellars are not to be missed! We ran out of time to truly enjoy the tasting experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of D-Day Sites

France

Our tour guides were amazing and shared so much information. They made the experience meaningful and memorable.

Quality of Experience

Guides, Drivers and Staff

Transport

An Immersive Champagne Experience: Cellar Visit, Tasting Class, and Gourmet Lunch

France

We LOVED this experience! We all had so much fun with the tour and activities and the tastings. The spaces were delightful to discover.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Mont-Saint-Michel

France

Beautiful. Amazing history. Loved the stories the guides told. Lunch was a bit chaotic. It was hard to know what to do.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Seine river cruise

Paris

This was such a cool experience! Alex our captain was knowledgeable and fun. Loved being on a pontoon while enjoying the sights of Paris.

Quality of Experience

Guides, Drivers and Staff

Alex made sure we had enough beer and wine for everyone!

Transport

Just returned from the trip of a lifetime to New Zealand—and I have to give a huge shoutout to our tour specialist, Monika. From start to finish, she absolutely nailed it. Every stop on the itinerary felt like a highlight: from the glowworm caves to the TranzAlpine train ride, from progressive food tastings in Christchurch to stargazing in Tekapo and a visit to Hobbiton. I would have to say, however, that our absolute favorite do-not-miss activity was our overnight cruise on Doubtful Sound!!! From eating freshly caught lobster and fishing/kayaking on board, to the delicious meals and peaceful waters of the Sound, it's truly not to miss.

Monika clearly knows the country inside and out—she chose the perfect mix of iconic sights and off-the-beaten-path gems, and her hotel picks were consistently top-notch (comfortable, well-located, and boutique style). While all of the hotels were great, we especially loved The Hermitage (Mt. Cook) and On the Point (Rotorua), where we had a 4 bedroom villa for our group that was absolutely perfect.

She struck the perfect balance between adventure and relaxation, cultural insight and natural wonder. We also thought the order in which we toured (started on South Island, finished on North Island) was perfect. While the driving was intimidating at first, our two drivers got used to it fairly quickly. BTW, one activity we did on our own in Rotorua was a visit to Wai Ariki Spa, which I HIGHLY recommend.

If you're thinking of visiting New Zealand, I can't recommend Monika enough. She crafted a thoughtful, personalized, and truly unforgettable experience for our group of eight friends.

Dean did an outstanding job developing our Ireland itinerary and finding great places to stay (with excellent breakfasts!). I loved having the various options laid out for each section of our trip. No glitches except the weather- which we were well prepared for and was quite normal for the Irish springtime. When my husband needed a doctor visit Dean’s team quickly gave us options for urgent care near our hotel and that worked very well.

Hotel Reviews

Ashling Hotel Dublin

Dublin

Great hotel, comfortable and very happy with breakfast included. Right by tram line, railway station, and hop on- hop off bus stop.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The River Lee Hotel

Cork

Excellent location, excellent breakfast, and quiet and comfortable room.

Authenticity & Character

Elegant and modern

Location

Staff

Cleanliness & Comfort

Great Southern Killarney

Killarney

Best hotel on our trip. Very elegant, with a spacious room . We loved the separate tub and shower and having two bathroom sinks. Lovely view of the springtime garden and terrific breakfast. Plus it’s in a great location and the National Park is stunning. The hotel restaurant was also great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Galmont Hotel & Spa

Galway

Apparently the spa is great, but we didn’t use those amenities. Our room was a tiring trek from the lobby, using two elevators, and difficult to drag our luggage on carpets. We asked to switch rooms because the first one had opaque windows that when opened looked out on a garbage area. The breakfast was good and the location was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vaughans Lodge Lahinch

This hotel was good, with a comfortable bed. The tub was so narrow it was hard to get out of it. The restaurant was closed one night. We had a bit of trouble getting the heat turned down. Nice staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Cliffs of Moher Cruise

Ireland

Nice one hour boat tour along the Cliffs of Mohr.

Quality of Experience

Guides, Drivers and Staff

Transport

Crowded tour

We booked the trip to Japan in April 2025 during cherry blossom season with Kimkim. Olivia did a great job helping us with the planing before and during the trip. She responses promptly whenever we had questions or issues to resolve.

Hotels in Tokyo, Hakone and Kyoto were nice and centrally located. Hotel in Osaka were below our expectation. I wish we could stay longer in the Hakone ryokan hotel as it was raining from the time we arrived in the afternoon until the next morning (not even one day) so we did not have time to view and enjoy the beautiful surrounding as well as to spend more time in the onsen.

It was a bit short of time to check in the hotel in Kyoto and then go for the tea ceremony right after that. Thanks Olivia quickly provided us with the driver so we could get there in time for the event. Much appreciated!

The guides were kind and friendly, however, I wish they could tell us more stories during the travelling to and at the historic sites like other guides we were with in the past. We had some minor communication issues with the drivers as well at the airport and in Kyoto. We heard that it is more difficult for Japanese to learn English than people from other nations.

Overall we had a great time . Thanks Kimkim and Olivia for helping us with our memorable family trip to Japan!

Activity Review

Tokyo Night Foodie Tour in Shinjuku

Tokyo

Excellent food tour, enjoyed the food and the city tour!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

All of the sites, hotels and tours that we did were great. Our driver was very skillful dealing with the Bali traffic. We would not recommend driving a car or motor bike in Bali especially in the more urban areas. Our guide was very knowledgeable and attentive. We could tell that he knows English well but his thick accent made it difficult for us to always follow his conversation. Overall a great well planed trip and a good value.

Activity Reviews

Visit Komodo Island

Indonesia

The visit to Komodo Island was a bit disappointing because I expected to see the Komodo Dragons in their natural habitat, but instead, it felt staged. It was part of an all-day trip, and while seeing the dragons was exciting, I wish it had been more authentic and in-depth.

Snorkeling in Kanawa Island

Indonesia

The snorkeling at Manta Point was not as impressive as I had hoped. The location just didn't live up to my expectations for a great snorkeling spot, but the surrounding islands were beautiful and cruising around them was quite enjoyable.

Sunrise Hiking at Mt. Batur

Indonesia

The sunrise hike up Mt. Batur was definitely a highlight of our trip. The climb was challenging, but the view from the top was worth every step.

Our trip to Morocco was terrific...we loved the diversity of venues, cities, and activities. Our driver/guide, Reda, was highly professional, informed, courteous, and caring. He went out of his way to ensure the highest quality trip possible.

Specific highlights include:

The quality of hotels was excellent and provided a genuine sense of the Moroccan culture.

Reda was incredibly sensitive to our comfort and drove with care and attention to our needs.

Local tour guides were competent and informative.

Overall, we found the people of Morocco to be culturally sensitive, historically informed, and curious about our own experiences.

Our vegan diet was accommodated quite well, and we were pleasantly surprised by the vegan options available throughout the country.

Hotel Reviews

Barceló Casablanca

Casablanca

This hotel was adequate. It was perfectly located for our needs given nearby access to two vegan restaurants and on hte walking route we had designed. The furniture is dated and in need of repair but it was fine. We did have a problem with no reservation on record for our first night but it all worked out.

Authenticity & Character

Unlike other hotels we stayed in, this seemed more corporate.

Location

Staff

Cleanliness & Comfort

It seems that comfortable furniture is at a premium in Morocco.

Dar Jasmine

Chefchaouen

I would recommend that Original Travel be clearer up front about the 150-step hike to the hotel. Reda did ask, but only when we were en route to the property. I understand that alternate arrangements would have been made if needed (fortunately, it wasn't) but that's something clients might want to consider well in advance of the drive. Once there, though, the property was lovely and the meals there exceptional. We did request a room change since the one assigned to us was essentially windowless.

Location

Staff

Cleanliness & Comfort

Riad Braya

FesfE

We loved all the riads since they offered authentic Moroccan tourist experiences.

Tiziri Luxury Camp

Merzouga

A perfect two nights in the desert! The size (just 8 tents) was great...the food was wonderful...and the service was exceptional.

Ksar El Kabbaba

Skoura

The perfect resort experience at the perfect time in the trip.

Location

Skoura was a quiet hamlet but quite peaceful

Staff

Very attentive to our vegan needs. Exceptional dinners and breakfasts!

Cleanliness & Comfort

Again....lack of comfortable seating in our room seems to be a norm in Moroccan hotels. The two chairs on the patio were unusable. But there was great seating around the pool.

Palais Sebban

Marrakech

We stayed at Elegancia... it was lovely as were the staff. The vegan breakfast prepared by their chef exceeded all others and they actually found almond and soy milks for us!

Riad Mimouna

Essaouira

Same comment about the uncomfortable seating in the room....otherwise great view of the ocean. At breakfast, they prepared dishes that we requested.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

We never stopped at Moulay Idriss. Not sure we missed anything. The quick visit to Meknes was interesting,

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

No camels for us... isn't the 'vegan' thing to do. The dates we bought in Erfoud are delicious!

Half-Day Guided Tour of Marrakech

Marrakesh

It was fantastic to have a female guide to get her perspective as a women in Morocco.

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

As expected...

Quick Tour of Casablanca with your Driver-guide

Morocco

Saw all the key sights....walked for a full afternoon as well. Half a day is adequate for Casablanca

Casablanca to Chefchaouen via Rabat

Morocco

Would loved to have spent more time in Rabat. Chefchaouen looks better from afar than within.

Guided Tour of Fez Medina

Fes

Good guide who seemed to know everyone and was very informed historically.

Desert Adventures around Merzouga

Merzouga

Our local guide never showed up and the last minute replacement wasn't very well prepared. But, it turned out ok... We enjoyed our dune buggy ride

Guided Tour of Essaouira

Essaouira

The least useful of the guides...mostly silent on our walk. He answered all questions but otherwise had little to say.

Guided Tour of Skoura Oasis and Lunch with a Local Family

Morocco

It wasn't really a lunch with a local family as billed. Our lunch was at a kasbah owned by a family but catering to tourists. The meal turned out fine after a mistaken beginning. We really loved the guided walk through the oasis.

Guided Tour of Majorelle Garden

Marrakesh

Not guided...self-guided

Antonia is outstanding!
The most organized tour with excellent attention to detail and careful thought to activities and local tours. Every hotel, driver and tour guide went above and beyond. Antonia gave us incredible insight into the overall culture while her local tour guides - Jake in Plitvike, Ivana in Split, Grgr in Hvar and Ivan in Dubrovnik - provided fascinating insights in history, local culture and challenges of present and future. The included meals were outstanding, giving us flavors of the regions, from veal and fish in Zagreb to Vila Velebita in Korenica to a seaside restaurant in Ston. As a nature lover, the tour of Plitvike and expedition to Hvar were my highlights. Our guide in Hvar went above and beyond in coordinating a lunch with fresh caught fish stew and then wine and homemade cookies and citrus wines at his family's home. The generosity of spirit was felt in each interaction.
I would highly recommend Alivia Travel run by Antonia. The most accommodating, friendly, kind tour guide I could have ever wished for. Thank you for the memories and all the experinces I am still processsing.

Hotel Reviews

Hotel Dubrovnik

Zagreb

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Time Boutique Hotel

Split

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Valamar Lacroma Dubrovnik Hotel

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Walking Tour of Plitvice Lakes National Park

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking Tour of Split

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Hvar Day Trip from Split

Croatia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Walking Tour of Dubrovnik

Dubrovnik

Quality of Experience

Guides, Drivers and Staff

Transport

Hector's advice and assistance planning the trip was spot on. The itinerary and excursions were excellent. The accommodations were very good and a couple exceeded expectations. I would definitely look to Kimkim and specifically Hector to plan future trips.

Hotel Reviews

Parador de Aiguablava

Begur

Loved this hotels location, room quality, beautiful view from the room and elswhere, lovely gardens, excellent restaurant

Authenticity & Character

Beautiful modern architecture and finishing.

Location

Ocean view

Staff

Cleanliness & Comfort

Everything was very clean.

ICON BCN by Petit Palace

Barcelona

The ICON BCN is a very nice boutique hotel The

Authenticity & Character

It has the unique characteristics of an older building with modern updates and decor. Nicely done.

Location

Very central. Walking distance to the historic districts in central Barcelona.

Staff

The staff was excellent. Very attentive and helpful. I arrived early after an overnight flight and they did there best to check me in early so I could get some rest before my evening excursion.

Cleanliness & Comfort

Everything was very clean.

Palafox

Zaragoza

A comfortable hotel in a good location. A little dated in its decor. Breakfast was excellent - similar to all the hotels we stayed at this trip.

Authenticity & Character

A basic downtown hotel. No view.

Location

The hotel has a convenient and central location. Walking distance to the historic districts.

Staff

Efficient and helpful - met expectations

Cleanliness & Comfort

Cleanliness was good but there were a few stains/watermarks on the bathroom tile floor indicating the floors may not have been washed in a while.

Els Jardins De La Martana

Besalú

The Hotel is right next to the historic Medieval town which we explored. This is the reason for visiting this place. The rooms are comfortable but since it is an old historic building I sense there are restrictions to how they can renovate. Having said that the bathrooms and HVAC are modern upgrades.

Authenticity & Character

The building is over 100 years old and the renos reflect the historic nature of the building. The bathrooms and HVAC in the rooms are modern.

Location

The Hotel is right next to the historic Medieval town which we explored. This is the reason for visiting this place.

Staff

The hostess was very nice and accommodating.

Cleanliness & Comfort

We requested two beds. They accommodated us with a sofa bed. The room was clean.

Activity Reviews

Tapas Walk in Barcelona

Barcelona

I would suggest this for anyone new to Spain/Barcelona. This was a small group and we were able to get to know each other as we walked between tapas bars. A very pleasant experience.

Quality of Experience

The Guide was excellent and knowledgeable. The group was very congenial. The guided walk was fun.

Food

Wine was great. The Tapas was good to great.

Guides, Drivers and Staff

The Guide was excellent and knowledgeable.

Wine Tasting and Tapas in the Ancient Town of Zaragoza

Zaragoza

This was an individual tour so we got to know and converse with our guide Marta who was great.I think a food and wine tour is a great way to get introduce to a new city.

Quality of Experience

Food

You get to choose the. They were quite good.

Guides, Drivers and Staff

Marta was friendly and knowledgeable.

Guided Visit of Barcelona & Sagrada Familia

Barcelona

Sagrada Familia is an amazing must see experience. It was busy so the excursion allowed the small group to skip the line. Our guide was excellent and the walking tour is a great introduction to the historic areas of Barcelona.

Quality of Experience

The Sagrada Familia may be the most amazing building I have seen.

Guides, Drivers and Staff

Our guide/driver was just right. Knowledgeable, friendly, not overbearing or intrusive

Transport

It was exactly on time

Our trip was fantastic and could not have been more perfect! Our guides, accommodations, and excursions were all wonderful! This was our second trip with kimkim and we are already looking forward to our next trip! Thank you so much!!

Hotel Reviews

Torel Palace

Lisbon

Authenticity & Character

Oh

Location

Staff

Cleanliness & Comfort

Costa D’Oiro Ambiance Village

8600-544

Authenticity & Character

Z

Location

lol

Staff

Cleanliness & Comfort

Activity Reviews

4WD Day Trip to Sintra & Cabo da Roca

Lisbon

Wonderful trip! Both guides were wonderful!!

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Food Walk

Lagos (Algarve)

This was a wonderful experience!

Quality of Experience

Food

Guides, Drivers and Staff

Pastel de Nata Pastry Class

Lisbon

This was wonderful! Diogo was excellent!!

Quality of Experience

Guides, Drivers and Staff

Ponta da Piedade by Boat Excursion

Lagos (Algarve)

Quality of Experience

Guides, Drivers and Staff

Transport

All the private guides were amazing. We really liked our time with them, usually they would pick a restaurant for lunch that included a local dish, which was very enjoyable.

Hotel Review

Hotel Fukinomori

We booked a private onsen under the stars... The authentic dinner experience was marvelous.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A Fun-Filled Cooking Class in Tokyo - Wagyu Beef and More

Tokyo

Excellent food and instruction

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Sagano Bamboo Grove & Arashiyama Walking Tour (Join-in)

Kyoto

We were unable to go on the boat ride, which took away a lot from the tour. Too many shrines and gardens

Quality of Experience

Guides, Drivers and Staff

Transport

One Day Miyajima Island and Hiroshima Tour

Japan

Really liked this island tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Rural Bike Tour

Takayama

Beautiful location to bike. Guide was very enjoyable to work with.

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, the trip was good. We found Mieke very responsive during the planning stage and when on the trip there was 1 hotel issue on a Sunday Kim Kim's 24 hour hotline worked well. I think the error was more on the hotel's side and was resolved reasonable quickly. We found Amsterdam extremely crowded due to its overall destination desirability, Tulip season and travel right before Easter. In hindsight would have spent 1 less day in Amsterdam and another in Belgium.

Hotel Reviews

Hotel des Arts

Amsterdam-Centrum

Overall good. Location is nice being on a canal, however that comes with a lot more noise. Staff at the hotel were very accommodating, breakfast was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel FranQ

Antwerp

Had an issue checking in which I believe was the hotel's system issue as reservations were booked around 9 months prior. Along with responsive communication with Kim Kim's team we were able to resolve the issue without wasting too much time. Nice location, lovely hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Pand Hotel

Bruges

Excellent location, friendly staff, nice breakfast,

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel des Galeries

Brussels

Only stayed for 1 night but was very nice. Excellent location but very poor signage meant it was difficult to find the hotel.

Authenticity & Character

Location

Right next to the Galeries, hence the name and just a couple blocks from the main square.

Staff

Cleanliness & Comfort

Activity Reviews

Ghent - Gravensteen - Castle of the Counts

The Netherlands

Bruges - Hans Memling Collection at Sint-Janshospitaal

The Netherlands

Quality of Experience

Public Transport Pass Amsterdam

The Netherlands

Very convenient, worked as expected.

Quality of Experience

Transport

Amsterdam - Canal cruise (join in)

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Transport

About a 25 minute walk from the hotel.

Amsterdam - Van Gogh Museum

The Netherlands

Ghent - Adoration of the Mystic Lamb

The Netherlands

This was perhaps the best experience of our trip. We had the high tech experience which was simply mind blowing, it was like having a personal art expert with you.

Quality of Experience

Amsterdam - Day trip to Haarlem

Amsterdam

Enjoyed the city much less crowded than Amsterdam. The flower garden was massively crowded, made Disneyland feel empty by comparison. Go early!

Quality of Experience

Transport

Better signage for the bike route.

Bruges - Halve Maan brewery visit

The Netherlands

Excellent quality beer.

Quality of Experience

Haarlem - self-guided cycling route to Keukenhof & through tulip fields

The Netherlands

Signage was poor.

Quality of Experience

Transport

Better signage.

Amsterdam - Rijksmuseum

The Netherlands

Quality of Experience

Transport

Close to the tram line.

Amsterdam - Walking Dinner private guided tour

The Netherlands

Excellent experience.

Quality of Experience

Guides, Drivers and Staff

Guide was great we enjoyed this experience a lot.

Amsterdam - Daytrip to Marken, Volendam, Edam and Zaanse Schans

Amsterdam

Enjoyed the drive and ferry crossing. Zaanse Schans was extremely crowded and felt like a tourist trap. Did enjoy the museum however.

Quality of Experience

Guides, Drivers and Staff

Transport

Bruges - Private guided walking tour

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Guide was overly focused on architecture, did not show us some of the churches.

Antwerp - Chocolate Nation

The Netherlands

Pretty much as expected, nice chocolate samples. Good experience.

Quality of Experience

Antwerp - Private guided walking tour

The Netherlands

Quality of Experience

Guides, Drivers and Staff

Guide was 15 minutes late.

Brussels card 48h

The Netherlands

Did not fully utilize. Actually converting the voucher to a card was somewhat difficult.

Quality of Experience

Brussels - Private guided walking tour: food

Belgium

Expected to hit more places for beer.

Quality of Experience

Guides, Drivers and Staff

Our guide Hamza, totally made this trip for us. He was interesting, thoughtful, steered us clear of any uncomfortable situations. Made good recommendations and always looked out for us. He is an excellent driver, careful and skilled. He shared much information about the country, its history and its culture. His English was great. He is warm , intelligent, and honest.

Mariana (McDermott's Travel) was amazing!

I am a self-planner for trips and this is the first time in decades I use a travel agency to plan a trip. Even further, this was a trip to my native country! My requirements were unique as I was combining a family visit with some tourism. Mariana suggested great ideas for local travel and she worked with me through multiple versions of a trip to Cataratas de Iguazu. The hotel she recommended was amazing and one of the best hotels I haved stayed at; all flights and transfers were flawless, and the private guide and adventure excursions were second to none.

The travel agency support was also spotless with immediate responses as needed.

I also would like to highlight the fact that when we had to make a last minute change in our schedule, Mariana was not only very responsive but also very creative in her solution which allowed us to work around the issue by re-arranging the tours without any cost impacts. We are so happy that she was able to do this for us, allowing us to enjoy our trip fully!

I look forward to booking my next trip to Argentina with Mariana!

Muchas Gracias!!!!!

Andres and Family

Activity Reviews

Tour to Iguazu National Park Argentina

Puerto Iguazú

Cataratas are Amazing. Leandro was a great private guide. We really enjoyed the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Safari in the jungle followed by a boat trip to the Devil's throat

Puerto Iguazú

This was quite a unique experience, which allowed us to experience Cataratas to the fullest!

Quality of Experience

Guides, Drivers and Staff

Transport

Absolutely magical! Our Christmas trip to Italy with KimKim was truly the experience of a lifetime. From start to finish, every detail was thoughtfully planned by Caterina and perfectly executed by Martina and all the team.
Gianni was our guide in Naples. It was the perfect balance between iconic sights and hidden gems. His knowledge in Naples and Pompeii made it so much more interesting. Stefano was our guide in Mt Vesuvius. He went far and beyond with our son Lukas, making it the experience of a lifetime for him!.
We were received by Beatrice in Rome and did the Colosseum with Livitaly. Maura was our guide for all the historical monuments and made the day a very special one.
Beatrice escorted us to the train and Marta was waiting for us in Florence where Martina guided us through this wonderful city showing her knowledge and experience. How can we forget our day with Alessandro in Pisa! He made it more interesting since he is originally from there and knew all the stories!
Our last stop was Venice, where Beatrice met us and escorted us to the espectacular hotel! She also went with us to Murano and Burano for a magical day. We met Alessia for a wonderful tour around the city and spent New Years with fireworks overlooking the water! What a wonderful way to enjoy the season!
I want to mention our drivers, Carmine, Flavio, Giulio for being so nice and professional.

We spent 11 wonderful days with wonderful people. Every guide we met was friendly, knowledgeable, and genuinely passionate about sharing their love for Italy. Special thanks to our drivers and guides-your enthusiasm, stories, and recommendations made each day unforgettable. The restaurants and gelato shop suggestions were spot on, and the private tours allowed us to skip the crowds and make the most of every moment.

What truly set this experience apart was the personal touch and flexibility. When we had a last-minute change or request, the team accommodated us with a smile, making us feel like family.

A heartfelt thank you to everyone involved-from the planners behind the scenes to our wonderful guides and drivers. You gave us a Christmas we’ll never forget and memories we’ll treasure forever. We can’t wait to return and explore more of beautiful Italy with you!

If you’re considering a trip, look no further, KimKim will make your Italian holiday dreams come true

Our trip to Spain was well planned and Coraima was very patient as we worked through many details. Our guides were outstanding and our hotels centrally located. The KimKim app was incredibly helpful and it made a huge difference for this trip. The only hitch we had was with the apartment rental in Granada. I would not recommend an apartment and unsure why we were booked into an apartment and not a hotel.
Thanks to Coraima and Lea for all their expertise and help.

Hotel Reviews

Hotel Mandarin Oriental Ritz

Madrid

A historical and luxurious hotel, centrally located. Staff was outstanding!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Áurea Convento Capuchinos by Eurostars Hotel Company

Segovia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

We requested a queen bed. They provided what they called a Double as two twin beds (made up as two separate beds) but then pushed together. I asked about to have a different guestroom but they said that was all they had left at our 4pm check in.

Hotel Abad Toledo

Toledo

Authenticity & Character

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Staff

Cleanliness & Comfort

Kimpton Vividora Hotel, an IHG Hotel

Barcelona

Authenticity & Character

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Staff

Cleanliness & Comfort

Las Casas de la Judería

Seville

Authenticity & Character

Location

Staff

Staff was not helpful and I noticed many other guests being frustrated with their requests. If you stay here don't expect the hotel to offer suggestions on where to eat.

Cleanliness & Comfort

Soho Boutique Palacio San Gabriel

Ronda

Authenticity & Character

Location

Staff

Cleanliness & Comfort

U-Sense Granada Catedral

Granada

We were put in an apartment with no information for check in or other logistics. Our driver could not drop us off close to the apartment. We had to walk a few blocks with our suitcases and once we found the door to the apartment, it was just that, a door. Through the KimKim app we quickly found the USense phone number to call, they walked us through and remotely helped us enter the apartment building. Our key was located in our unit! they also told us we would be charged an early check in fee. I thought that was odd, since KimKim knew we were arriving early and we had a tour at 2pm. The apartment was in a good location, but it wasn't necessary to have an apartment and unsure why an apartment was provided and not a hotel guestroom. The thermostat wouldn't work either.

Authenticity & Character

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Staff

Cleanliness & Comfort

Activity Reviews

Private Alhambra & Generalife Gardens with a Historian

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Private Flamenco & Tapas Experience

Granada

Quality of Experience

Guides, Drivers and Staff

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Private Day Trip to Ávila & Segovia

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Private City Walk & Royal Palace Experience

Madrid

The guide was great, but we were unsure if she knew what we booked. The tour ended much earlier than the KimKim itinerary stated. All we toured was the Palace.

Quality of Experience

Guides, Drivers and Staff

Private Ronda & White Villages Day Trip

Seville

Carlos was fantastic! He was passionate, fun and a great guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights of Toledo Walk

Toledo

Quality of Experience

Guides, Drivers and Staff

Transport

Private Gaudí Experience with La Sagrada Família & Park Güell

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Private History & Culture Walk

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Private Gothic Quarter Walk

Barcelona

Quality of Experience

Guides, Drivers and Staff

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Private Visit to Seville’s Cathedral & Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

I recently returned from a trip organized by Caterina, and I cannot recommend the service highly enough!
From the very first inquiry through my constant changes until the moment I returned home, the whole team provided outstanding service and attention to detail.

The planning process was seamless. Caterina listened carefully to my preferences and crafted an itinerary that perfectly matched my interests and budget. Every aspect was thoughtfully arranged. I especially appreciated the personalized touches, like restaurant recommendations and insider tips for each destination.

During the trip, everything went off without a hitch. We were met in Milano by our driver Alessandro and by Roberta who was always super responsive. Our tour guide Barbara was awesome! Her knowledge of the city and her personality made our day with her a very enjoyable one! Our transfer to Torino with our driver Michele was smooth and fast, same as the one from Torino to MIlano with our driver Francesco.

Transfers were punctual, guides were knowledgeable and friendly, and each activity exceeded my expectations. Once again It is clear that KimKim has strong relationships with local partners, which made the whole experience feel authentic and special.

I will definitely be booking my next adventure with them and recommending their services to friends and family!

Thank you for another unforgettable trip!

Activity Reviews

Private tour of Milan Highlights with La Scala theatre

Milan

Barbara was great! Lots of history and fun facts about the city.

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Guides, Drivers and Staff

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Private tour of Milan - Cleary Family

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Catherina, Esteban and their team did an almost superhuman job of organizing an incredible day trip from San Pedro on Ambergris Caye, Belize, to Guatemala's ancient Maya centers of Uaxactun and Tikal. Knowing that we were staying so far away and that we had only a day, they put together an itinerary that maximized the time we had on the ground by deploying planes, (almost trains), and automobiles...and a helicopter!!! Our chartered plane took us to the Belizean border, we were driven to customs, crossed over on foot, picked up by car and flown by helo to Tikal. Our plane pilot team--Trevor, Constantine, and Duane--were amazing. But best of all was our incredibly knowledgeable and personable guide, David Reyes. Able to speak to Maya history, archaeology, birding, ecotourism, and everything in between, it was a true pleasure to spend an afternoon with him at one of the most extraordinary places on earth. To stand on top of one of Tikal's pyramids and see temples piercing the jungle canopy, accompanied by forest sounds was something I'll never forget. Thank you!!!! It was a dream come true.