Kimkim Trip Reviews

My 5 days trip to Morocco can be best described as hits and misses.

Pre trip notification and prompts are spot on. We get reminders a few days before our trip on things to watch out for and contact details. We give credit for that.

The driver assigned to us throughout the entire trip is very good. His name is Karim from Original Travels. Very service orientated, soft spoken and gave us good insight before each point of interest. He cleaned the car every day, drove safely and has good temperament.

The licensed guide assigned to us at Fes (as part of our package) on the other hand, is disappointing to say the least. He is more interested to get us to shop (I guess he gets a commission) rather than giving us the details of each place of interest. Through our half day tour, we have to stop many times, waiting for him to finish his conversation with friends he met along the way and at one point in time even to wait for him to pay his personal bills. I don't think he has respect for our time as tourists there. He asked for our tips even before we started our tour! Clearly unprofessional! We went back to our hotel at 1400hrs, clearly disappointed with our experience at Fes.

We stayed a night at Odyssee Center Hotel at Casablanca, 2 nights at Riad Braya (Ambassador Suites), 1 night at Dar Jasmine and finally a night at Riad Mokhtar Tanger. Brief comments on each hotel as follows (based on the rooms that we were assigned):

Odyssee Center Hotel: I will rate this hotel at most 2 stars (out of 5). Water pressure from shower head is weak and irregular with intermittent bouts of cold and very hot water. Towels came with patches of yellow stains. Very dim room, facing a dilapidated abandon office building, Not a comfortable stay.

Riad Braya: Service staff at this hotel is excellent. Very friendly and prepared to roll up their sleeves to serve their guests. The Ambassador Suites that we stayed is large but not ostentatious. We were disappointed that TV is not working and despite the service staff best efforts, it was blacked out throughout our 2 nights stay. Fortunately, we have Netflix to watch on our ipad! I will rate this riad at 4 star. Bed is comfortable, water pressure is good and breakfast is tasty.

Dar Jasmine: The best room (even though we were given a normal room) we had throughout the 6 days trip. The hotel staff are all out to please and impress their guests! View is breath taking and everything looks new and works in the room. Breakfast is excellent and plentiful. I will highly recommend this hotel at Chefchaouen. A 5 star experience!

Riad Mokhtar Tanger: Unfortunately we ended our trip with a 2 star experience. Given a very dim room with dirty carpets and worse of all, air conditioner is not working. Toilet flush doesn't work properly too. Wanted to change a room but front desk lady went back home right after handing us the keys. Fortunately, we can draw some cool air by opening our windows (at the expense of noise coming from adjoining streets). Cannot imagine staying in this room in the middle of summer!

Ioannis was an excellent resource throughout this trip. We found plenty of fun activities and places to visit in Chania and Heraklion with their help.
Every minor hiccup with quickly resolved by Ioannis for us which made everything stress free!
Thank you, Ioannis for an amazing experience and I am sure I will be using you as a resource again the next time I visit Crete and Greece!

Hotel Reviews

Elma's Dream Apartments

Chania

Very nice hotel, a longer walk from the central city but very close to nice clean beaches and very helpful staff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Capsis Astoria Heraklion

Heraklion – Crete

Perfect hotel for a visit to Heraklion, very walkable to all the food sites and food in the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hike to Samaria Gorge

Chania

This is the second time I have hiked the gorge and It is always an amazing and breathtaking experience. Having the help of getting out there and back through this trip was a huge help.

Quality of Experience

Guides, Drivers and Staff

Transport

Vineyard Visit with Wine, Olive Oil, Honey Tastings

Chania

The Chania wine tour was a must! We had a lot of fun with our guide and the small group tasting local olive oil and wine!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Palace of King Minos and the House of Minotaur

Heraklion

Our guide was amazing and was a wealth of information about Crete during the Bronze age! Knossos and the museum are a must-see in Heraklion.

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Catamaran Cruise

Greece

Perfect way to end your trip to Heraklion with an amazing day cruise to Dia! The water was incredible and the staff was friendly and amazing. Overall very fun and relaxing trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The professionalism and hospitality of all the staff from Active India Holidays, including tour guides, driver and itinerary designers are top notch and exceeded my expectations. I felt treated like royalty everyday with the utter most consideration and care. Ravi and Priya planned an unforgettable two weeks Golden Triangle - Rajasthan tour for me that allowed me to gain a deep appreciation and admiration for India's rich history and cultural contribution to our humanity! They were were also very flexible and accommodating with providing me professional photographers at major sight seeing spots and left me with great memories both in the mind and in print! The tour guides were all very knowledgeable and did their best to ensure I had an amazing time.
Finally I had the best driver Venud who took such good care of me every day and enjoyed our conversations from long drives from city to city.
I highly recommend Active India Holiday to anyone planning a trip to India, whether for their first time or return visits. I myself will be planning more trips with them!

Our trip to Italy was booked on Kimkim through Ina, who ensured that my requests were taken care of as they arised during the planning process. For the actual trip, everything was seamless - the drivers, tours, and hotel accommodations. I especially recommend checking out the Amalfi coast and Pompeii! You won’t regret the nurturing assistance of Kimkim’s booking agents.

Hotel Review

Arcadia Hotel Venice

Venice

A charming hotel in Venuce with ultra-polite staff and the most amazing breakfast served in an elegant room!

Authenticity & Character

The dining room is superb!

Location

Easy walking distance to restaurants

Staff

Very courteous staff

Cleanliness & Comfort

Everything you want in a hotel room in historic Venice!

Activity Review

Amalfi Coast Driving & Ferry Boat Tour From Sorrento

Sorrento

Very knowledgeable driver to usher us to our ferry to see the breathtaking Amalfi coast.

Quality of Experience

Guides, Drivers and Staff

Transport

Entire trip met our expectations regarding hotel quality, logistics and service by Marina and The Espiritu team.

Our issues were all with booked events.
The coordinator, Carlos, for the Alhambra tour directed us to stand alone at the wrong meeting point without asking a question. Then he failed to look for us while we stood only 15 meters away. Luckily, we found Edo in the Alhambra and had a great experience.
The flamenco show started 30 minutes before our scheduled time.
The tapas tour started 30 minutes after our scheduled time.

This was an absolutely incredible trip. Soukina, our driver, was among the best I've ever had. She was affable, resourceful, funny, flexible, and always punctual. The trip organizer, Saïd, went above and beyond to make this a memorable trip. For example, while in Merzouga, he responded to my last-minute request to stay with a Berber nomad family that night, and somehow he was able to make it happen! He also arranged for us to stay with a lovely host family in Dades for a couple of nights. The local guides, particularly in Marrakech, were knowledgeable, flexible, and worth spending time with. Our local food tour in Marrakech was special. Thank you so much, Saïd and Soukina, for your professionalism, skill, and efforts, which made this terrific every day we were there!

Activity Review

Marrakech private food tour

Marrakesh

Our guide on this trip made this such a memorable experience. She's smart, affable, and clearly passionate about her work. She was able to help us to try everything we had on our list, including stuffed spleen and steamed sheep head, finding us some of the best places in Marrakech that we had ever tried. Thank you!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rome: 1. Our private walking tour guide was extremely knowledgeable, attentive and very flexible to our wishes. She spent extra time with us and guided us back to our hotel so we wouldn't get lost. 2. Our Colosseum and Forum Liv Tours guide was also knowledgeable, attentive and funny! The most memorable point of interest was St. Peter's Basilica. The Navona Colors hotel has a great location, wonderful staff and well appointed rooms.

Bologna: Our food tour guide was sweet and, as a native, was very knowledgeable about all things Bologna. She provided us with local specialties in a uniquely local setting. She also guided us back to our hotel. Our local travel specialist, Andrea, went out of his way to procure a last minute dinner reservation on a busy Sunday night at a local's restaurant which proved to be delicious! Our hotel, The Hotel Touring, has a great location, wonderful staff, nice bar and spacious rooms.

Venice: 1. Our hidden Venice walking tour and cicchetti experience was disappointing. The guide seemed rushed and distracted and our food was unappetizing and not very special. Also, she left us quite a ways away from our hotel with vague directions on how to find our way back. 2. Our Doge's Palace and St. Mark's Basilica tour guide was very enjoyable and knowledgeable, although we would have preferred a smaller group or private tour. The Hotel Flora was quaint and offers a beautiful courtyard and dining room. All staff was friendly, helpful and very attentive. Andrea again was immediately available to reschedule our airport transportation when our flight time was changed. Walking around the more quiet areas, getting ourselves lost and found again, marveling at the architecture and enjoying the local wines was our favorite thing to do in Venice.

Malissa did a wonderful job working with us to put together a fantastic itinerary for our ten-day trip through Japan (Tokyo > Hakone > Kyoto > Osaka). During the planning phase, she provided numerous options based on interests and budget and was quick to respond to questions. The itinerary documentation was detailed and allowed us to focus on enjoying our experiences. We had friendly and knowledgeable guides: Jared was welcoming when we arrived rather jet lagged and helped get us situated, Harold took us on unique activities and Seiho gave us lots of ideas for our free time. We loved soaking in the onsen baths at Hakone Kowakien Ten-y and making sushi at Cooking Sun Osaka.

Activity Reviews

Tour of Hakone

Hakone

Quality of Experience

Guides, Drivers and Staff

Transport

Tea Ceremony in Kyoto

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Sushi-making Experience

Osaka

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Kyoto

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Rickshaw Ride in Arashiyama

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

I booked our trip to Croatia through KImKim, a Company that we had never used. We were assigned to Anna-Maria to arrange our trip. She worked diligently and put together a terrific itinerary (Hotels, Cars, Guides etc). We booked our trip through her. I was under the impression that we would take the trip and that was it. I was wrong. Anna-Maria was in contact with us the entire trip. Any question, problems, changes, etc. were handled efficiently with personal contact via email or text or by phone. If you want to tour Croatia, Bosnia, etc. she arranges everything with efficiency and terrific local knowledge. I highly recommend Anna-Maria, without reservation !

Activity Review

Fairytale castles & delicious wine

Zagreb

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights:
- Our driver
- Sigiriya guided tour
- Traditional meal in Dumballa
- Tea factory tour and tasting in route to Sri Padya
- Guided sunrise hike up Sri Padya
- Free time in Galle
- Hotel Welligama

Recommendations:
- Better communication regarding travel duration (too much time in car)
- More transparency regarding how trip fee is being used (hotels, guides, activities, food, etc.)
- Ensure drivers know best route between destinations (fewer kilometers does not always mean fastest route)

Liz did and amazing job providing us some amazing and memorable experiences! The heli cruise heli trip to Milford Sound was incredible, as was the PurePod stay, the Akarao nature cruise (where we saw both the world's smallest penguin and the world's smallest dolpin), and the glacier boat experience at Mount Cook!

Hotel Reviews

PurePod Port Levy, Banks Peninsula (Pohue)

Pohue

Extraordinary experience with amazing views and excellent food! Must be in good shape for the uphill hike to the accomodation.

Authenticity & Character

Location

Very secluded hilltop near Banks Peninsula with amazing views!

Staff

Cleanliness & Comfort

The Rees Hotel

Queenstown

Our fave hotel of our 14 day trip. Beautiful hotel, unbeatable views and excellent, friendly, helpful staff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Waitomo Glowworm Caves Guided Tour

New Zealand

Quality of Experience

Guides, Drivers and Staff

Welcome to Rotorua

Rotorua

Quality of Experience

Guides, Drivers and Staff

Mitai Cultural Experience & Dinner

Rotorua

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Whirinaki Forest Walk with Lunch

Rotorua

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Te Ra Guided Experience (90 minutes)

Rotorua

Quality of Experience

Guides, Drivers and Staff

Full Day Arthurs Pass with Train

Christchurch

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Two Hour Akaroa Harbour Nature Cruise

Akaroa

Quality of Experience

Guides, Drivers and Staff

Glacier Boat Trip -

Aoraki / Mount Cook Village

Quality of Experience

Guides, Drivers and Staff

Transport

Mt Cook & The Glaciers

New Zealand

wow, just wow! Flying over the snow capped mountain was unbelievably beautiful! Ben was a great heli pilot. Very calming for our first ever heli trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Milford Heli Cruise Heli

Queenstown (NZ)

One of the best experiences of our lives. The heli views were incredible and the boat ride through Milford Sound was beautiful with lots of waterfalls and amazing views. Ben was an incredible heli pilot for first time heli passengers.

Quality of Experience

Guides, Drivers and Staff

Transport

Onsen Hot Pools - 1 hour Indoor Soak.

Queenstown (NZ)

Quality of Experience

Guides, Drivers and Staff

Half-Day Macetown 4WD Tour

New Zealand

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Funyak Safari Trip with Jetboat & Lunch (Shared Tour)

Queenstown (NZ)

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sharon did a fine job helping us plan our trip. Our driver, Sallam, was great. The culture and cities we visited were everything we expected. However, we were not prepared for the types of roads we would be travelling on for long hours on this trip. All four of us are 70+ years old and the vehicle used was not very uncomfortable in the back two rows of seats. My wife and our friend Karen were bounced around almost continuously. Plus the back of the seat was tilted back making it impossible to sit upright. The nine hour ride to the desert was especially difficult as the road was often rough, winding with tight curves. The road down the mountain into Marrakech was under construction which caused us to drive on temporary roads which were very rough.
Our room at the hotel in Rabat was dangerous. It had what we called the "pit", which was a sunken area with steps less than 5 feet from the foot of the bed with no guard rails. Our room in Chefchaouen was in need of repair as the walls had cracks and chunks of plaster had fallen off in the bathroom. A lamp had fallen over and couldn't be made to stand back up. The stairs up to our room on the third floor were narrow and treacherous. Our companions were on the ground floor and were subjected to loud music and noise from the town square until past midnight.
However, the hotel in Boumalne Dades was a pleasant surprise. Excellent, friendly service made our stay there very enjoyable. The hotels in Fes and Marrakech were outstanding.
The visit to the Sahara and the tent camp, which we were looking forward to, was not worth the two days on the road (one going and one returning).
Overall the trip would have been more enjoyable with a better vehicle and less driving.

There is so much good to write about that made our trip to Scotland a really fun adventure. We appreciated so much the easy to navigate planning process that allowed so much personalization of what we wanted to see and experience.
Our suggestions would be to include some sort of up front notice of the distance to travel from chosen hotels to the town/city or destination being visited. What we were unaware of was how far some of our expeditions were from our hotels. We ended up needing to miss two such days since there was so much travel involved. We would have made different choices on those days to save travel time.
We had a personal driver/guide for two days. It was well worth the extra cost involved to sit back and enjoy as well as spend this time with a local resident and get to know the area from his perspective.
Aside from one meal at a hotel, the food was all top notch. Scotland should take pride in their quality of food and how it's prepared and presented.
We will look to Kim Kim planning again when we are planning our next vacation adventure.

Hotel Reviews

Tigerlily

Edinburgh

A great location within Edinburgh to use as a place to eat, rest up. The overall décor was quite exotic. The hotel was very clean and well staffed. The restaurant was quite good and the breakfast service is a nice feature.

Authenticity & Character

Location

Easy access to public transportation and walkable to want to see parts of the city

Staff

Cleanliness & Comfort

Isle of Eriska Hotel and Spa

Oban

a hard to find location, but so worth the travel. A beautiful building set on an island. Amazingly quiet and restful. We did not stay in the main building, but one of the remote cabins. I would rate this as the most unique part of our trip. The staff were so helpful and made us feel welcome.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Double Tree By Hilton

Ingliston,

A total surprise being located near the airport. We could walk from our hotel to the tram that connects to Edinburgh. This allowed us an extra day to get back to the city for additional exploration.

Authenticity & Character

A nice, American style hotel

Location

Staff

Cleanliness & Comfort

Activity Review

Jacobite Steam train

Fort William

The train was comfortable. The ride was a bit simplistic. It was difficult to fill in two hours in the town of Mallig.

Quality of Experience

Guides, Drivers and Staff

Transport

Rita Chaves was so knowledgeable and professional. I learned so much. I felt she was a great friend after our wonderful time with her. All the drivers were great. Special shout to Leonardo. We had an eight layover and a lot of luggage -heavy also. At one am he helped is take the bags up the street and give flights of narrow streets.
The Fada was so special and memorable.
Sofia was so flexible and accommodating. Loved her fun personality.
Mario was a great driver and fabulous guide.
Catarina was so helpful so and thorough. And very very patient!!
There’s no way our fabulous time in Portugal could’ve been done without all of the wonderful people. Please forgive me for the names I can’t remember,
I am looking forward to my next trip!

Kim Kim easily connected us with a local agent in Greece. With our input, Amalia planned an amazing 8 days for us in Athens, Paros and Santorini. While we would have liked to have hadthe final itinerary a little bit sooner so we could possibly make some scheduling changes, I understand they need to protect their resources so people don't cut them out and go directly to the source. Having said that, all of the excursions we did were amazing. All of our drivers showed up on time and were very nice. And when there was one issue, Julia, our on-call emergency person, resolved it quickly and fairly. And with all of the info in one convenient place on an app, it was easy to track where to go and what do do next.

Activity Reviews

Cruise around Antiparos and Despotiko

Paros

Fantastic from start to finish! Demetrius and staff were fun, courteous, and cooked an amazing meal!

Quality of Experience

Guides, Drivers and Staff

Santorini Wine & Food Tasting

Santorini

Thoroughly enjoyed our tour! Our guide Elsa was fun, knowledgeable, and did a great job. The wines were delicious. We particularly enjoyed the second winery, in an art museum, and LOVED our guide there. The food at the restaurant was fantastic (though a sunset view would have been better, in this case it didnt matter because it was overcast!) We had a blast.

Quality of Experience

Guides, Drivers and Staff

Transport

Athens Highlight Tour

Athens

We enjoyed this tour very much and our guide, Vickie, was extremely knowledgeable. This is a very specific type of tour- it's a mythology tour, limited to the acropolis, Olympian Zeus temple and the Agora. For us we would have preferred perhaps 2.5 hours of the mythology behind these sites and then a walking tour of some Athens neighborhoods as we didn't know the city at all.

Quality of Experience

Guides, Drivers and Staff

Vickie was extremely knowledgeable and kind

Feel like a local

Paros

I don't know what "feel like a local" is but I assume this is our Organic Farm tour? IF so, this was fantastic!! The farm is absolutely stunning and impressive. Alkis, the farmer, was so much fun to talk to and unbelievably knowledgeable and impressive in what he does. The porch on which we had lunch was stunning, the views spectacular, the and food to die for! Could not have been better!!

Quality of Experience

Guides, Drivers and Staff

Angela was very helpful in coordinating our trip. I would rate the trip an 8 out of 10. Angela was always available to check in on us and to fix our hotel in Tinos. The hotel in Santorini was spectacular. From that perspective, Angela did more than our other trip planners for other countries.

The reason that I rate Angela as a 4 is not entirely her fault. My two main issues were the hotel in Tinos, and the number of islands we visited, which I now think was too many. We should have visited Santorini and one other island. Perhaps the second island would have been larger so we could spend more time there. One lesser issue was the hotel in Naxos, which was too small, so we booked an additional room. Additionally, that hotel was less than expected and the "spectacular" view was of a back street.

Angela helped us find an alternate hotel in Tinos. The comment on visiting too many islands is from the extensive time we spent on ferries: four trips and several hours. The ferries were typically late, so that we would spend most of the day in transit or waiting for a ferry. Making three trips would have been better than the four we took.

We have travelled in Germany, France, Spain and Greece in recent years, using a tour planning service in the last three trips. I planned the Germany trip on my own, and we had problems with moving around the country, and some of the hotels were not great. The reason we use a service like yours is to avoid the transit and hotel mishaps that we had in Germany and Greece. In that sense, we were a little disappointed.

Hotel Reviews

Coocono Villas

Tinos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Polis of Naxos Boutique Hotel

Agios Georgios, Naxos Chora, Naxos, Greece

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Too small. We had to book an additional room.

Armeni Luxury Villas

Santorini

Authenticity & Character

Location

Staff

Cleanliness & Comfort

xenodocheio Milos 5*

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tinos Resort

Tinos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ivis 4 Boutique Hotel

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Athens Highlights Mythology Tour

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Athens to Meteora day trip by scenic train ride!

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Long train ride.

Tinos Full Day Tour

Tinos

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Sunset Cruise

Santorini

Quality of Experience

Food

The food was basic, but that's to be expected on a small boat. There was plenty to eat and drink.

Guides, Drivers and Staff

Transport

Exo Meria Sunset Tour

Tinos

We didn't do the sunset tour. Based on our preference, we did a daytime tour, seeing the part of the island we didn't see on the first day. We had lunch at a fishing village and had a great time.

Quality of Experience

Guides, Drivers and Staff

Transport

Naxos Culinary Tour

Greece

Very fun. Alex was a great guide and we enjoyed the cooking class. The next day we rented a car to see some of the towns we didn't visit on the tour, and agreed that the towns we saw on the tour were better.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Local tastings 2024

Greece

The cooking class and winery were great. The lunch was very good.

Quality of Experience

Food

Guides, Drivers and Staff

Our guide didn't say much of interest. He didn't add much to our tour. The most important part was the transportation to the winery.

Transport

Pedro made our first trip to Portugal beyond memorable. Working with him was very easy. He was responsive and his excellent communication continued through the entire trip. His choice of experiences were perfect for our group. Tours were well rounded in variety and all guides were fantastic. Our fado dinner at Mesa do Frades felt intimate, unique, and local. It was a stand out! As was a beautifully scenic tour to the Duoro Valley. Lunch and tasting at Quinta do Pacheco was another highlight. This was a well curated wonderful vacation! Thank you Pedro!

Pedro did an amazing job in planning and executing our vacation details. Everything was planned and carried out as expected. We did not have to worry about anything. The choice of hotels were wonderful. The guides for the walking tours in Lisbon, Porto and Evora were so well versed and full of information. We will recommend this company to all our friends

Hotel Review

Hotel Britania Art Deco

Lisboa

The location of this hotel is fantastic. Close enough to walk to all you want to see and yet off the main street for privacy and quiet. The most amazing aspect of this hotel is the staff. they are so friendly and make you feel as if you were family. the rooms were so nicely decorated and kept.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private Historic Odyssey Walking Tour of Lisbon

Lisbon

Ricardo was so friendly and so well informed about this city . He answered any and all questions we had about Lisbon and Portugal. This is a must for all who want to really understand what they are experiencing in Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Great team - very responsive to all my questions and even called when there was a last minute change required. Would definitely work with them again on another trip!

Hotel Reviews

Crowne Plaza Berlin - Potsdamer Platz

Berlin

Great location - easy access to public transit and walking to all the museums. Rooms were clean, comfortable and well maintained.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mercure Munich City Centre

Munich

easy access to the old town and the train station. Rooms were clean, well maintained and comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided tour of Berlin

Berlin

Very well informed tour guide - learned so much while walking around town! Got great ideas of what to go see after the tour - really appreciate the time and effort put in!

Quality of Experience

Guides, Drivers and Staff

Transport

bring water - lots of walking!

Reichstag Rooftop tour

Berlin

Didn't appreciate how easy it would be to see all of downtown from the rooftop - great idea. Audio tour while walking around was very informative and worth the time to listen.

Quality of Experience

Guides, Drivers and Staff

Transport

Neuschwanstein Castle

Germany

fun drive on the autobahn to get out to the castle. Castle views were breathtaking. Wish I had more time to see the other castles in the area, but this was a great stop!

Quality of Experience

Guides, Drivers and Staff

Transport

I’m most happy to have chosen KimKim and Francesca for my first trip to Iceland. All of the accommodations were really great. It would be hard to choose one above the others. The weather was an issue and forced cancellation of a few activities but it was no problem getting a new plan and refunds for cancelled ones. The Silfra Snorkeling was amazing and such great staff, I felt totally safe the whole time (and I’m 72yrs old.) All of the food I ate while in Iceland was amazing!!!!