Kimkim Trip Reviews

4.8
Based on 15,927 ratings
Read 15,927 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

OMG, that is the best way to described your s...
Greece | May 15 - May 24, 2023

R
Robert M.
Milton, GA | Reviewed on May 25, 2023
OMG, that is the best way to described your services and our vacation, Your team made our vacation unforgettable I have so much positive to say about all the work your team put together for us there is not enough space on this comment section to writhe them all!!!! I don't know how you did it but we thank you, Chris you are the BOMB!!! Read more

OMG, that is the best way to described your services and our vacation, Your team made our vacation unforgettable I have so much positive to say about all the work your team put together for us there is not enough space on this comment section to writhe them all!!!!

I don't know how you did it but we thank you, Chris you are the BOMB!!!

Hotel Reviews
Adorno Beach Hotel & Suites
Mykonos

Amazing staff!!!! beautiful beach and great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

This one was one of our least favorited, although in a great location the bathrooms had a lot to be desired, very small showers

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abruzzi Hotel Rome
Rome

Place was in one of the best location, super easy to get to all of the attractions

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pendini
Florence

Again a great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casanova Venice
Venezia

This was probably one of the best hotel we stayed in, which we had had a bit more time here

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athens Manor Houses
Athens

Also a great place, great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Jul 30, 2023

Robert,
Thank you sooo much for your warm review and kind words!
I've never thought of myself as "the bomb" but it sounds exciting!
I'll take it!

It was great planning your trip for you Robert,
All the best!

Chris

Wonderful Mother Daughter trip to Greece
Greece | May 9 - May 17, 2023

Olivia
Olivia S.
Durham, NC | Reviewed on May 25, 2023
The planning in advance of this trip was great. Irene answered all of my questions and made me feel super comfortable with the plans that we made. My suggestions and whims were taken into account which made me feel heard. My mom had never gotten a passport or traveled out of the country and was nervous but are itinerary and detailed schedule made her feel a lot more comfortable. Our tour guide of Acropolis, Michael, was so knowledgeable and friendly. A great person to me at the start of our... Read more

The planning in advance of this trip was great. Irene answered all of my questions and made me feel super comfortable with the plans that we made. My suggestions and whims were taken into account which made me feel heard. My mom had never gotten a passport or traveled out of the country and was nervous but are itinerary and detailed schedule made her feel a lot more comfortable. Our tour guide of Acropolis, Michael, was so knowledgeable and friendly. A great person to me at the start of our trip. He took photos for us and taught us so much about Greek history. The first hotel that we went to was also lovely. I really appreciate that they held my mom's passport when she forgot it. Another great reason to use a travel agent - communicating and resolving the issue with our travel team made it an easy fix. I'm so grateful for the expertise of our travel team. Renting a car was so scary but so worth it for the day trips we got to have and landscape we got to see. The suggestion to stop at the Corinth Canal on our way to Nafplio was so great! A sight I definitely would have missed on my own. Our time in Nafplio was lovely. Our hotel was immaculate. The town is so beautiful and peaceful. I was glad for recommendations by the concierge at the hotel. I was able to make a last minute appointment for a manicure and my mom got a massage. The private chef was amazing! Costas and his wife were so friendly and the food was absolutely delicious. It was a treat to learn about Greek food and wine. I also really enjoyed our cooking class. It was so intimate to go into Katarina and her mother's home to make recipes that are so close to their heart. An experience I won't forget. We also go to sample olive oil nearby which was a treat. Our flight to Naxos was so seamless. I was also so pleased to find that we had lounge access before our flight. Every person who picked us up from an airport was also so kind and helpful. Yanis at our hotel in Naxos was amazing!! He helped us in so many ways and I really appreciated his service. Ippokampos is such a lovely hotel. All the amenities were perfect for our time there. Sitting under those umbrellas is a great way to spend the day. Sailing was also so fun and breathtaking. A beautiful way to see the sea and landscape of Greece. The snacks and food on the trip were lovely. The other guests with us were all so lovely. We were even able to make some friends. My only small improvement would be around the ferry ride back. Our tickets wouldn't download on my phone so I had to go to the ticket office on the island and it was somewhat unclear where/ how to get on. Once we were on the ferry was no problem. The hotel near the port was a great choice. Very convenient for our day of traveling and to have a shuttle to the airport the next day. Overall this was one of the best vacations my mom has ever taken in her life. It was such a blessing to be able to spend time with her and get to see and learn about Greece. I'm so grateful for the support of Irene and our travel team to create this magical experience for her. Can't recommend y'all's service highly enough!

Hotel Reviews
Athens Cypria Hotel
Athens

This hotel is super clean and the staff are all very friendly and helpful. I loved the view from our balcony of the city. The rooftop bar was amazing for a great view of the Parthenon at night. They also were so accommodating when my mom accidentally left her passport in our room.

Authenticity & Character
Location
This hotel is right in the center of everything a brief walk to acropolis. Near to a lot of shopping and great food.
Staff
Cleanliness & Comfort
I bet here was super uncomfortable. Everything else was very clean and modern and comfortable
Impero Nafplio Hotel & Suites
Nafplio

This hotel is so lovely. It is clean. It has charm. It's close to the center of town. The view from the balcony is beautiful. The staff are so helpful and willing to give suggestions or help make a reservation. The breakfast is delicious and has so many options. Our room was very comfortable and spacious. There is a lot of space for parking close by.

Authenticity & Character
This hotel is a very charming. It's modern but still has rustic touches that make it feel warm and welcoming. There's also a pleasant scent that lingers in my memory.
Location
Very close to the center of town + lots of restaurants and shops
Staff
One of the concierges helped us make a reservation for a manicure at the last minute. I was so grateful for the recommendation and the manicure was lovely.
Cleanliness & Comfort
This bad was extremely comfortable. The bathroom has a very fancy shower with lots of options. I really enjoyed how spacious our room was and the access to outdoor space to see the view or sit and have privacy.
Ippokampos Beachfront Hotel
Naxos

This hotel was amazing. Similar to many beachfront resorts in the best ways. Our room had a fabulous view of the sea. This hotel is located just on the edge of the center of town which makes it quiet and pleasant but also easy to navigate from. You get a discount on the chairs with umbrellas as a guest. They have complimentary beach towels for you. They clean your room every day so no need to worry about sand everywhere. This room was not super spacious but it didn't need to be as we were out exploring the island at all times.

Authenticity & Character
Very charming hotel with modern touches. The breakfast everyday is amazing.
Location
Close to shops and restaurants. Amazing view of the sea.
Staff
Yanis is amazing and goes above and beyond to support your request. He helps schedule a taxi for us helped us drop off our laundry helped us rent an umbrella. All the staff was kind and accommodating.
Cleanliness & Comfort
Avra Hotel
Rafina, Attica

Very close to the port and very convenient for a one-night stay before our flight in the morning. The breakfast here was not as great or impressive. The staff were very direct and kind but not warm.

Authenticity & Character
Location
Just a 5 to 10 minute walk from the port. Was a bit of a challenge with our luggage but nothing we couldn't handle.
Staff
Cleanliness & Comfort
DeSoto was clean. The room is very small. The bed was somewhat comfy. There were some bugs in our shower.
Activity Reviews
Acropolis Afternoon Tour
Acropolis Afternoon Tour
Athens

Michael was amazing! Can't recommend him highly enough. Having grown up in Athens and having a master's in history made him an amazing tour guide. He answered all of our questions and some. He took photos of us. He was extremely friendly and would highly recommend a tour with him. It was also easy to find our meeting point.

Quality of Experience
Guides, Drivers and Staff
Transport
Walked and found the meeting point easily.
Private Chef experience in Nafplio
Private Chef experience in Nafplio
Nafplio

Costas is amazing! It was so great to learn about Greek food from such a masterchef. Both he and his wife were so friendly. I loved the wine tastings with dinner. I love talking to them about Greek food and history. I had a really lovely time. It's also so impressive that he cooked nearly all the food in front of us. Everything was so delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sailing Tour around Naxos
Sailing Tour around Naxos
Naxos

Very fun adventure! This was a lovely excursion. It was fun too swim to lounge to eat the snacks food and wine that they brought. To chat with other travelers.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class in Naxos Villages
Cooking Class in Naxos Villages
Naxos

We really enjoyed getting to know Katarina and her mom. It was such a treat to be learning in their home which felt intimate. The food was amazing obviously. It was great learning about their lives and customs around food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jun 10, 2023

My dear Olivia,
I cannot describe how happy I am to hear that you had such a lovely time on your trip to Greece with your mom! I am deeply touched by your kind words and grateful that I had the opportunity to work with you!
Thank you so much for your trust to kimkim, our local team in Greece Travel 12 and me personally and I wish this was just a great start for your mom traveling abroad and for you many more great travels to follow that will fill your heart with fascinating images and happiness!!
With all my best for a wonderful summer season,
Irene

Travel with confidence and ease!
Portugal | May 13 - May 23, 2023

Lezlie
Lezlie M.
Mount Pleasant, SC | Reviewed on May 25, 2023
The experience with KinKim was amazingly great. From the very first contact with Pedro we were pleased and satisfied completely with the planning, personalization of our trip, and the quality of hotels , drivers and the local guides and vendors. We could not have had a better i experience
. You won’t be disappointed if you use KimKim. Definitely will use them again. Abrigada!
Read more

The experience with KinKim was amazingly great. From the very first contact with Pedro we were pleased and satisfied completely with the planning, personalization of our trip, and the quality of hotels , drivers and the local guides and vendors. We could not have had a better i experience
. You won’t be disappointed if you use KimKim. Definitely will use them again. Abrigada!

Hotel Reviews
NH Collection Porto Batalha
Porto

This a nice hotel and had a friendly staff.

Authenticity & Character
Location
Good central location .
Staff
Cleanliness & Comfort
Hotel Baia
Cascais

Room are small or at least ours was bur friendl staff a great view of water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa

Small delightful hotel with the perfect location for Lisbon. The staff was so helpful and the breakfast delicious!

Authenticity & Character
The decor is intriguing and its smallness makes it comfortable!
Location
Right on the the avenue and easy to to places of interest!
Staff
Cleanliness & Comfort
Very clean!
Activity Reviews
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Lisbon

Wonderful guide and driver

Quality of Experience
Guides, Drivers and Staff
All were topnotch and personable.
Transport
Right on time.
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Very authentic it seemed. Don’t miss it

Quality of Experience
Food
Guides, Drivers and Staff
The ambience. Food also good.
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Amazing meal. Best we had.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver and staff for lunch.
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal
Quality of Experience
The good weather added to the enjoyment
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

It was great but there was not much to the Gastronomical side of tour.

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 15, 2023

Hey Lezlie,
Thank you very much for your super kind words :)
I'm really glad you enjoyed your trip and my beautiful country.
Your friend in Portugal - Pedro

Thank you KimKim!
Italy | May 11 - May 20, 2023

E
Elizabeth J.
Clemmons, NC | Reviewed on May 25, 2023

The KimKim Team was great to work with in planning our Athens/Rome/Florence vacation - our family of 4 was me and my husband and our 20 and 23 year old children. They booked some wonderful tours with experienced guides and all the hotels were centrally located so we walked to almost everything. It gave us great comfort knowing we could reach out to the KimKim team during our visit but everything went so smoothly we had no issues. We highly recommend this company for planning trips. Thank you!

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 25, 2023

Ciao Elizabeth, first of all I want to thank you for taking the time to leave a review about your travel experience using our services. We're very happy to know that you and your family enjoyed traveling with us us to Europe visiting two beautiful countries!
We truly appreciate your kind words and hope to help you planning your future trips to Italy or Greece :)

Best regards,

Maria Grazia

Wonderful service , I never used to book thro...
South Africa | May 17 - May 24, 2023

Y
yousef a.
the United Arab Emirates | Reviewed on May 25, 2023

Wonderful service , I never used to book through an agency but Lucy really changed that for us… the recommendations the support and service all throughout our travels was on the highest levels and worth every penny paid..

Highly recommended

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on May 25, 2023

Hi Yousef and Mona

WOW, thank you. I really appreciate this wonderful review!
I am so happy you loved every minute of your time with us.

Thank you again for taking the time to write a review.

Spring Trip to Spain - Morocco, Binkley
Spain | May 11 - May 21, 2023

Cassandra
Cassandra B.
Delaware, OH | Reviewed on May 25, 2023
Our twelve day trip was simply amazing. Helena and team were wonderful to work with. Especially since we started planning our trip in 2019 and then had to delay it due to COVID. So this was a much anticipated trip. The team was responsive, friendly and helpful with all our questions and thought through even the smallest details. Once we told them a little bit about what we thought we'd like to do, they planned a fantastic itinerary. We had the perfect balance of busy tours to enough "free"... Read more

Our twelve day trip was simply amazing. Helena and team were wonderful to work with. Especially since we started planning our trip in 2019 and then had to delay it due to COVID. So this was a much anticipated trip. The team was responsive, friendly and helpful with all our questions and thought through even the smallest details. Once we told them a little bit about what we thought we'd like to do, they planned a fantastic itinerary. We had the perfect balance of busy tours to enough "free" time to wander and explore on our own. From tickets to museums and trains to city tours, everything was just perfect.

Regarding the tour guides, they were all wonderful in their own way. Our Madrid walking city tour guide was very knowledgeable about the city, and during our private tour was able to share lots of history that I don't think we would have gotten from a standard tourist tour. He was patient, loved answering our questions and shared information about local habits. We had a day trip to Toledo and our private guide, Sonia, was perfect. She had a passion for the city, because she lives there and was a history major in college, was incredibly knowledgeable about the city's history and how today is a reflection of that history. Sonia was so delightful, she seemed like a genuine friend. We had another private tour in Granada, with our day trip to Las Alpujarras Mountains. Marta was our guide here and again, she had a background in history and a deep love of this mountain and the many communities. She was also able to pivot easily because while we came prepared for a hike, she had to explain that our time would be spend driving from village to village with some walking at each place, not an actual hike with an easy or hard route as was stated in our Trip Plan. We didn't mind it either and because the villages were so steep, we still got in some hiking! :-)

We had another tour guide, this time it was a small group tour in Sevilla. The guide was wonderfully knowledgeable about the city history and our fellow tourists were delightful and we really enjoyed their company. We also had a lovely tour guide in Tangiers, Morocco. All of the tour guides we had were simply amazing and the highlight of our trip. Well done with selecting these professional tour guides.

Other highlights were the flamenco show in the cave. That was an amazing and spiritual experience, something where we thought we just be entertained, but the performance was way beyond that. This experience surprised us both and we loved it.

Lastly, a note about our hotels. We stayed in four different hotels and they were all great. The staff at the Granada hotel and the tower room was probably the most unique stay with great hotel staff. And of course the staff at Hotel Alcazar in Sevilla were wonderful as they worked with you to get my bag back that was left on the train. Thank you for the upgraded room! The balcony room was simply stunning - looking out over the park across the street. It was amazing and we could have stayed there forever.

Thank you thank you thank you!

Hotel Reviews
Petit Palace Posada del Peine
Madrid

Great location in the middle of lots of activities. Hotel staff was fine. Our 1st floor room was clean and neat, though very small. A large person would struggle using the toilet room as it was very narrow.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gar Anat Hotel Boutique
Granada

The history of this inn alone was amazing. The staff was super friendly and helpful, warm and engaging. We stayed in the tower room which had views of the Alhambra.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alcázar
Seville

Great location near lots of things to do and see. our 6th floor room had an large balcony that faced a city park. Perfect for sitting with a glass of wine and watching the activity go by. The room was large and very comfy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Only You Hotel Atocha
Madrid

Fantastic room and rooftop restaurant. Staff was very friendly and location was near lots of activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Our tour guide was great and chose 4 places to visit, carefully explaining the differences at each.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Jul 30, 2023

Hello Cassandra and Paul,

Thank you so much for your detailed comments about your trip.
It was a lovely pleasure to plan it with you and my reward is that you are happy and enjoyed it.
I will pass on your kind words to the guides and hotels.
I don't know if we will work together again, for another trip to Spain or even Portugal, but it would be a great pleasure.

Warmly,
Helena

People
Morocco | May 8 - May 18, 2023

J
Joel H.
Chicago, IL | Reviewed on May 25, 2023
People: Driver Mohammed was very good. Also guides in Fes and Marrakech. People were friendly and helpful when we got lost in the medinas. Read more

People:

Driver Mohammed was very good. Also guides in Fes and Marrakech. People were friendly and helpful when we got lost in the medinas.

Hotel Reviews
Riad Kalaa
Rabat
Authenticity & Character
Location
Convenient to walk to a recommended restaurant.
Staff
Helpful with directions.
Cleanliness & Comfort
Riad Mazar Fes
Fes
Authenticity & Character
Location
Within walking distance of good restaurants.
Staff
Staff friendly and helpful with directions through medina and miscellaneous minor difficulties.
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

Camel ride to the camp was great experience.

Authenticity & Character
Location
Edge of Sahara desert.
Staff
Cleanliness & Comfort
Luxurious for a tent.
Caravane
Ouarzazate

Good hotel in isolated area.

Authenticity & Character
Location
Away from noisy city.
Staff
Cleanliness & Comfort
Riad Tiwaline
Marrakesh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Anfa Casablanca
Casablanca

Good modern hotel.

Authenticity & Character
Location
OK I guess, but we weren't there long enough to walk around.
Staff
Cleanliness & Comfort
Activity Reviews
Overnight in the Sahara Desert
Overnight in the Sahara Desert
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ourika Valley: Hike to a Waterfall
Day Trip to Ourika Valley: Hike to a Waterfall
Morocco

Did not do this. Went to an alternative location that was recommended. This survey is too long. I will not go further.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on May 29, 2023

Hi Joel, Thank you for your review! I'm glad to see that you liked your accommodations so much and that you enjoyed your time with your driver and guides. Stay in touch and let us know if you ever plan to return to Morocco!

Couldn't have done it without you
Costa Rica | May 13 - May 20, 2023

D
Debra B.
Fruit Cove, FL | Reviewed on May 25, 2023
Never would have been able to put this together myself. When I tried to determine where to go/what to do on my own I just got overwhelmed, but Yuliana put together an unforgettable trip. We had a great time with Mauricio (guide) and Fernando (transport). Really appreciate the expertise of all involved in planning and execution of this trip. Thanks so much! Read more

Never would have been able to put this together myself. When I tried to determine where to go/what to do on my own I just got overwhelmed, but Yuliana put together an unforgettable trip. We had a great time with Mauricio (guide) and Fernando (transport). Really appreciate the expertise of all involved in planning and execution of this trip. Thanks so much!

Hotel Reviews
Hotel Lomas del Volcán
Fortuna

Loved the atmosphere and the individual cabins. Walking the hills to the cabins was the only drawback, when you were already sore from hiking.

Authenticity & Character
Loved the atmosphere and the individual cabins
Location
seemed pretty centrally located to the activities that were planned
Staff
all were very kind and helpful
Cleanliness & Comfort
were very clean, beds creaked a little and the hills to walk to the cabins were a little steep when sore from hiking
Parador Nature Resort & Spa
Manuel Antonio

Was everything you wanted in a vacation stay -- food, drinks, pool, beach access, central to other places you might want to visit

Authenticity & Character
It was very comfortable even for a large "upscale" environment
Location
Central to area places to visit
Staff
Very kind and helpful
Cleanliness & Comfort
Very clean and comfortable
Parque del Lago Boutique Hotel
San José

Cute little hotel for an overnight stay. Didn't get the opportunity to explore the area, so unable to report anything outside of rooms, receptions, and restaurant. Rooms were a little small for the amount of furniture in the room, but not a significant negative, just an opinion. Dinner in the restaurant was REALLY GOOD!!

Authenticity & Character
Staff
kind and helpful
Cleanliness & Comfort
Had a good night sleep and was clean
Activity Reviews
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna

This was my favorite feature although the steps to get there and return were intimidating, it was worth it!

Quality of Experience
Guides, Drivers and Staff
The amount of knowledge of the area and the history....it was an educational experience
Transport
Fernando our driver
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

The hot springs were awesome and relaxing, especially after 2 days of hiking. Was less impressed with the Arenal 1968 Hike, if I had know what it was fully, I would not have opted to do it, but thought it was a "had to do" activity....spent most of the time watching my steps to make sure I didn't slip and fall so even if there was a lot to see (which I don't think there was) I wasn't seeing anything but my feet. One of the younger member of our group did fall

Quality of Experience
Hot Springs was fun; 1968 Hike, not so much
Food
Dinner was good, but wasn't fully ready for a 6pm dinner (we had not eaten since breakfast) and some items were not at a proper temperature.
Guides, Drivers and Staff
Mauricio and Fernando were great!
Transport
Catamaran Adventure with Snorkeling
Catamaran Adventure with Snorkeling
Manuel Antonio

Always love these...so relaxing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to Costa Rica Animal Rescue Center
Visit to Costa Rica Animal Rescue Center
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Although it is stated that drivers may not be bilingual, if the tour group is not bilingual, would be great to try to be sure there was a way to communicate. Makes it difficult to know what is going on when you can't converse with the person driving you to and from locations.
Transport
There was a mishap with the transport from the hotel where we were ready to go at the designated time and got picked up 45 minutes later. I had the hotel call to find out what was going on and had we known we could have stayed in the air conditioned room vs waiting in the open air (pretty warm) reception area. That transport took us to the Rescue, then we changed to another transport that was unmarked -- a little creepy when neither driver was biligual and we were not, so we really didn't know what was going on.
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on May 25, 2023

Hi Debra,
I hope you are well.
Thanks for your time and leave us these important comments and experiences you had with us. Will be helpful to continue growing and give our best service to our travelers.
I was more than glad to assist you during this time, and I hope you and your family had a good time here.
Maybe you could visit Costa Rica in the future again. :)
Best regards from Costa Rica,
Yuliana

Paradise
Ecuador | May 4 - May 18, 2023

J
james s.
Blue Springs, MO | Reviewed on May 25, 2023
Our 15 day cruise was amazing! We enjoyed many islands and an abundance of wildlife. Birds, tortoises, sea lions, iguanas, lizards, whales, dolphins, penguins. Our naturalist, Pablo, was an encyclopedia of information. Excellent English, and very personable. The crew on the Monserrat always had a smile on their faces, and were very helpful. Most crew spoke Spanish only, which did create some communication breakdowns at times. The meals were delicious with a lot of variety. Our boat did... Read more

Our 15 day cruise was amazing! We enjoyed many islands and an abundance of wildlife. Birds, tortoises, sea lions, iguanas, lizards, whales, dolphins, penguins. Our naturalist, Pablo, was an encyclopedia of information. Excellent English, and very personable. The crew on the Monserrat always had a smile on their faces, and were very helpful. Most crew spoke Spanish only, which did create some communication breakdowns at times. The meals were delicious with a lot of variety. Our boat did have a bug problem however. (Roaches) Never having been on a Galapagos cruise, we do not know if this is common on most boats. Our local specialist, Tamer, with KimKim, seemed to be available 24/7. He was always very responsive with answers to our questions. Tamar did a fantastic job keeping us informed each step of the way with our planning. We would highly recommend the services of KimKim . We cannot emphasize enough the beauty of the Galapagos Islands. It is definitely a large piece of paradise.

Hotel Review
M/Y Monserrat
Quito

The crew always had a smile on their faces, and were very personable. Most crew spoke Spanish only, which made communication challenging at times. The food was excellent. We had a great variety of meals during our 15 day cruise. The bar service fell a little short. Cold beer at times was hard to come by. They seemed to wait until they ran out before replenishing supply. Not that anyone was partying, but a cold beer tastes really good after a day of hikes and snorkeling. They also ran out of white wine for 4-5 days. There was a roach problem. We had them in our bathroom, and on our bed pillow. The roaches were also in the dining area. I little disturbing watching roaches climbing up and down the walls and across your table while you are eating. Never having been on a Galapagos cruise before, we do not know if this is common on all boats. Doors and drawers did not fit properly. The boat is in need of maintenance. There is a nice upper deck which provides great views. I would have a difficult time recommending the Monserrat cruise.

Staff
Very friendly and personable.
Cleanliness & Comfort
New furnishings. Existing furniture is dirty. The seating in the dining area is uncomfortable. I don't think the floor in our cabin was swept at all during our 15 day cruise. You need to get control of the roach problem.
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on May 25, 2023
Cindy & Jim,
Thank you so much for your valuable feedback. We are so happy here at KimKim to know that you enjoyed the charming Galapagos Islands and their fascinating nature and wildlife; we knew since the early stages of planning this trip that this was our goal, and I'm so glad that Galapagos didn't disappoint :) I'm also happy that to know that the guide rose to the occasion, and positive comments regarding the boat staff will be duly conveyed. It was great meeting you in person, we...
Read more

Cindy & Jim,
Thank you so much for your valuable feedback. We are so happy here at KimKim to know that you enjoyed the charming Galapagos Islands and their fascinating nature and wildlife; we knew since the early stages of planning this trip that this was our goal, and I'm so glad that Galapagos didn't disappoint :) I'm also happy that to know that the guide rose to the occasion, and positive comments regarding the boat staff will be duly conveyed. It was great meeting you in person, we enjoyed a nice meal I must say :) Yet as I mentioned to the group before when we met in JW Marriott, we have worked with the boat operator and I assure you that they have taken all the corrective measures to maintain the boat; the humidity of the ocean and the tropical environment can be a reason behind the unpleasant existence of those little creatures, but applying the right procedures and fumigation on time will make sure no future travelers experience the same.
I thank you again, and we apologize for any inconvenience.
Best,
Tamer

Thanks for amazing week in Portugal!
Portugal | May 13 - May 20, 2023

Melissa
Melissa S.
Galena, IL | Reviewed on May 24, 2023
This was such an amazing trip! We really enjoyed the hotels in both Lisbon and Evora. The staff in each were friendly and accommodating. Every tour guide was incredible. They were all willing to share about themselves and their culture, making each one truly special. We had Gisella for the walking tour. We really connected with her, and she showed us a TON of Lisbon. She gave us tips and ideas for food and drink that we used during our free time. She was friendly, and easy to... Read more

This was such an amazing trip!

We really enjoyed the hotels in both Lisbon and Evora. The staff in each were friendly and accommodating.

Every tour guide was incredible. They were all willing to share about themselves and their culture, making each one truly special.

We had Gisella for the walking tour. We really connected with her, and she showed us a TON of Lisbon. She gave us tips and ideas for food and drink that we used during our free time. She was friendly, and easy to understand.

On Monday, we had Vitor for the day. He added a lot of personal details, and took us to some of his favorite spots near Setubal. He gave us a great intro to Evora as well. He was super friendly and accommodating.

Telma gave us a very informative walking tour through Évora. She really knew her stuff, and it was wonderful to learn about the area through her knowledge and experience.

Daniella on the Food Tour in Lisbon was captivating. She has such a way about her, and gave us so much more info and history about the area AND the food/drink. We wish we had more time with her. She made a small group tour seem super friendly, and encouraged connection between the other guests.

We really enjoyed getting to know Nuno on our Sintra/Cascais day trip. He was so much fun, and shared not only info about the amazing areas we were visiting, but about himself and his family. There was a great connection there as well. He was a lot of fun, and gave us great suggestions.

We spent our last night in the home of Sofia and Carlos in Lisbon. That was such a fantastic way to end this trip. They were warm, funny, and the food/drink was incredible as well. While it’s hard to pick a favorite thing for the week, getting to spend time with them in their home was something we will never forget.

Beatriz was very easy to work with through all of it, and super responsive. We always felt like we had our own, personal team working to make this trip a fantastic experience before and during the week. She planned such great things for us, we would absolutely use the service again.

Hotel Review
Dear Lisbon - Gallery House
Lisbon

Great location, amazing stuff, comfortable rooms, delicious breakfasts. We stayed at the hotel for 4 nights total, 2 blocks of 2 nights, 2 separate rooms. The rooms are comfortable and clean, maybe a bit beat up here and there (walls, corners), but that wasn’t an issue. About the only thing I’d want would be a bit more light in the bathrooms of both rooms. A makeup mirror/lamp would take care of that. The staff was friendly and helpful, making it easy for us to enjoy our time there. The breakfasts were delicious, and I’m missing them now that I’m at home. The location is great - you can walk a lot of places quite quickly, or you have a tram stop right by the hotel. We’d absolutely stay here again.

Authenticity & Character
Location
Close to most everything, easy access to transport.
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 25, 2023

Hi Melissa! Thank you so much for your amazing feedback! I'm so happy to know you really enjoyed the time with your guides showing you around the different locations and sharing amazing stories. I hope you created lovely memories for a lifetime discovering Portugal, its gastronomy, and its people! It's been a pleasure to work with you on this amazing trip :) Best regards, Bea.

We had an excellent trip to Lisbon, Coimbra, ...
Portugal | May 13 - May 21, 2023

L
Laurence C.
Denver, CO | Reviewed on May 24, 2023

We had an excellent trip to Lisbon, Coimbra, and Porto. Carmen was very helpful, professional, and easy to communicate with. If you prefer not dealing with trip planning, feel more comfortable having someone taking care of connections and logistical details, or need someone to coordinate with multiple parties, Carmen and her team will do a great job in both putting together your trip and supporting you while traveling.

Local specialist: Carmen Herranz
Carmen
Carmen Herranz
Local specialist in Madrid, Spain | Replied on May 25, 2023

Hi Laurence,

Thanks so much for taking the time to write this wonderful review! ;)

I am glad to know that you and your family had a great time in Portugal and that everything we planned met your expectations.

I noted all your comments and check everything, and I will pass your words on to our local guides, who are also happy to know that they have contributed to your special trip and to enjoy Portugal.

It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures :)

All the best,
Carmen

A great taste of Morocco for our family of 6 ...
Morocco | Apr 28 - May 6, 2023

D
Don W.
Seaside, CA | Reviewed on May 24, 2023
A great taste of Morocco for our family of 6 adults. All aspects of the trip were good. Particularly memorable were: (1) our stay and morning walk with Salam at the riad Kasbah Roseville who took us through the roses and around town, (2) our cooking class and visit to a home in the Valley of the Roses where we cooked and enjoyed Berber pizza on a wood-fired oven in the with the family, (3) touring Fez with our extraordinary guide Said, and (4) our riad in Fez was a beautiful place and great... Read more

A great taste of Morocco for our family of 6 adults. All aspects of the trip were good. Particularly memorable were: (1) our stay and morning walk with Salam at the riad Kasbah Roseville who took us through the roses and around town, (2) our cooking class and visit to a home in the Valley of the Roses where we cooked and enjoyed Berber pizza on a wood-fired oven in the with the family, (3) touring Fez with our extraordinary guide Said, and (4) our riad in Fez was a beautiful place and great guys with an extensive breakfast.

Hotel Reviews
Kasbah Roseville
Kalaat M'Gouna

Fantastic. The host Salam is a wonderful and gracious human. He took us on a lovely walk through the roses, countryside and about town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Al Makan
Fès
Authenticity & Character
Very beautiful place.
Location
Right where you want to be.
Staff
Consumate hosts that helped with everything and prepared extraordinary breakfasts!
Cleanliness & Comfort
well-appointed recently remodeled place
Activity Review
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
The alleys and markets of Fez are extraordinary, particularly when paired with our most excellent guide Said.
Guides, Drivers and Staff
Said was the best guide ever. Extremely articulate, thoughtful and informative.
Transport
Local specialist: Sharon Louthian

Florin is at the top of his profession as a tour guide!
Hungary | May 12 - May 19, 2023

William
William B.
Atlanta, GA | Reviewed on May 24, 2023
9 fantastic days with Florin! Travels through Bulgaria , Romania and Hungary were very spacious & comfortable in his large passenger van, we named “Bluey!” Florin is very knowledgeable with the history of the castle & citadels & the beautiful cities we got to explore. We began to feel like he was more a friend / younger brother than tour guide! We shared dinners together, stories of places we’ve traveled & yet to visit! He was mindful of my getting carsick, stopped at all the best gas... Read more

9 fantastic days with Florin! Travels through Bulgaria , Romania and Hungary were very spacious & comfortable in his large passenger van, we named “Bluey!” Florin is very knowledgeable with the history of the castle & citadels & the beautiful cities we got to explore. We began to feel like he was more a friend / younger brother than tour guide! We shared dinners together, stories of places we’ve traveled & yet to visit! He was mindful of my getting carsick, stopped at all the best gas stations for restroom, coffee, & a coke! Oh and lots of stops if I wanted a photo of flowers!!! Also, found me the best asiago cheese bread for snacks on the road trip between cities!
Florin is the “BEST TOUR GUIDE” in our experience! We hit 71 while on this trip. Already talking with him about our next adventure! He only works with top notch drivers & local guides if he needs someone with more expertise of a city than he.

Hotel Reviews
Yantra Hotel
Veliko Tarnovo

The Yantra Hotel was in the heart of Veliko Tarnovo and was very luxurious. We loved our stay there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Noblesse Boutique Hotel
sibiu

Florin booked us at the Noblesse Boutique Hotel which was very clean. We enjoyed our stay there and had no problems.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Tresor le Palais
Timisoara

The Hotel Tresor le Palais in Timisoara was extremely nice and upscale. We had a great stay there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bucharest to Brasov with Peles Castle, Bran Castle and Brasov walking tour
Bucharest to Brasov with Peles Castle, Bran Castle and Brasov walking tour
Hungary

Florin heard me say I collect rock everywhere we go, especially ones that are shaped like a heart! When we came down from exploring the castle, he handed me a rock that had a heart on the rock!

Quality of Experience
Guides, Drivers and Staff
Transport
 Bucharest city tour
Bucharest city tour
Bucharest

Florin took us on a city tour of Bucharest and specifically catered to our interests in the communist history of the country. We even visited Ceausescu's mansion which was fascinating!

Quality of Experience
Guides, Drivers and Staff
Transport
On the way from Brasov to Sibiu visit the Bran Castle  Sighisoara Citadel
On the way from Brasov to Sibiu visit the Bran Castle Sighisoara Citadel
Hungary

Florin took us to Sibiu and we were amazed by the beautiful, storybook-like village. We really enjoyed our time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from the airport and Sofia tour
Transfer from the airport and Sofia tour
Hungary

Florin picked us up from the airport and gave us a tour of Sofia. He was very attentive and informative, making it a great start to our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
 Marvel at the Citadel of Veliko Tarnovo
Marvel at the Citadel of Veliko Tarnovo
Hungary

The Citadel of Veliko Tarnovo was fabulous! The town is built into a mountain and is full of quaint stores and restaurants. We really enjoyed our time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Florin Preda
Florin
Florin Preda
Local specialist in Bucharest | Replied on May 26, 2023

Dear Michelle and Threy (William ),

It was a pleasure to meet you and thank you for your kind words.
It means a lot to me coming from you (after 71 private tours)
Hopefully, we are going to meet again sometime in the future.

Have a great summer,
Florin

Great tour of Galapagos and Ecuador!
Ecuador | Apr 28 - May 12, 2023

X
Xavier M.
Bulgaria | Reviewed on May 24, 2023
Alvaro was great in the organization of the trip. The team on the ground was very attentive, committed and pretty well organized (albeit some Latin American habits never change like not being on-time for your fist meeting :) ) and showed us how great is Ecuador. The Galapagos are fantastic and highly recommended - make sure you spend enough time there and book the right visits. Thank you! Read more

Alvaro was great in the organization of the trip. The team on the ground was very attentive, committed and pretty well organized (albeit some Latin American habits never change like not being on-time for your fist meeting :) ) and showed us how great is Ecuador. The Galapagos are fantastic and highly recommended - make sure you spend enough time there and book the right visits. Thank you!

Hotel Reviews
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
the staff tried to put us in a very badly located room next to a swamp....although there were many other, nice r rooms available..
Hotel Las Plazas
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Floresta
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
EB Hotel by Eurobuilding Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito

simple yet nice location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 24, 2023
Hello Xavier!
Thank you so much for sharing your incredible experience! I am absolutely thrilled to know that your trip was truly unforgettable. It is always our mission to put our hearts into organizing every detail and ensuring you had a fantastic time.
Understanding that cultural differences can sometimes lead to variations in punctuality, and we appreciate your understanding regarding this matter.
And oh, the Galapagos Islands! They're absolutely breathtaking, aren't they? I’m thrilled...
Read more

Hello Xavier!
Thank you so much for sharing your incredible experience! I am absolutely thrilled to know that your trip was truly unforgettable. It is always our mission to put our hearts into organizing every detail and ensuring you had a fantastic time.
Understanding that cultural differences can sometimes lead to variations in punctuality, and we appreciate your understanding regarding this matter.
And oh, the Galapagos Islands! They're absolutely breathtaking, aren't they? I’m thrilled that you got to witness the unparalleled beauty and wonder of this extraordinary destination. Your recommendation to spend ample time there and carefully select the right visits is spot on. It truly allows you to delve deep into the magic of the Galapagos.
I am incredibly grateful that you chose Ecuador for your journey, and I genuinely appreciate your kind words. I will be overjoyed to have the opportunity to welcome you back on another marvelous adventure soon. If there's anything else I can do for you, please don't hesitate to reach out.
Hugs to the entire family from the middle of the world!
Alvaro

We had a great experience working with Maria....
Italy | May 11 - May 22, 2023

C
Catherine H.
Houston, TX | Reviewed on May 24, 2023
We had a great experience working with Maria. Our trip was amazing!! This was our first time overseas and Maria and her team made the trip easy and seamless. They scheduled all our private transfers, train tickets, hotels and tours. We added some additional private transfers while in Italy and had no problem getting in touch with their local contact. I'd highly recommend Maria and will use KimKim again for any other trips we take. Read more

We had a great experience working with Maria. Our trip was amazing!! This was our first time overseas and Maria and her team made the trip easy and seamless. They scheduled all our private transfers, train tickets, hotels and tours. We added some additional private transfers while in Italy and had no problem getting in touch with their local contact. I'd highly recommend Maria and will use KimKim again for any other trips we take.

Hotel Reviews
Kraft Hotel Florence
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Aminta
Sorrento

Great hotel with friendly and helpful staff!

Authenticity & Character
Location
Cleanliness & Comfort
The Independent Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Top Tuscan E-Bike Tour
The Top Tuscan E-Bike Tour
Italy

This was the favorite part of our trip. Our guide was very knowledgeable of the local area. He answered all our questions about the region and made the trip fun. HIGHLY recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Early Morning Vatican Tour
Private Early Morning Vatican Tour
Rome

Amazing tour! Our guide was very informative on all areas of the Vatican. Can't imagine visiting the Vatican on our own. We would have missed so much of the history.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 26, 2023

Dear Catherine, thank you so much for this wonderful review! It has been great planning your trip to Italy and we're very happy to know that everything went smooth and you had a lot of fun while visiting Italy with our local guides.
If you ever decide to come to Italy again and need some help, we'll be glad to help you planning your second trip to our beautiful country :)

I wish you all the best,
Maria Grazia

Monday-Friday Barcelona
Spain | May 15 - May 20, 2023

Emilie
Emilie S.
Santa Rosa, CA | Reviewed on May 24, 2023
Thank you Raquel for a well planned itinerary- we enjoyed everywhere we went, hotel was in a safe neighborhood with excellent amenities and fabulous buffet breakfast including gluten free and vegan options. We knew it would be a super busy 5 days but easily got to our timed destinations. We started with going on our own to Montejuic funicular before La Sagrada Familia. Loved Parc Guell and Casa Batlló, the gold ticket was wonderful. We loved the private tour of the Gothic area with Albert, he... Read more

Thank you Raquel for a well planned itinerary- we enjoyed everywhere we went, hotel was in a safe neighborhood with excellent amenities and fabulous buffet breakfast including gluten free and vegan options. We knew it would be a super busy 5 days but easily got to our timed destinations. We started with going on our own to Montejuic funicular before La Sagrada Familia. Loved Parc Guell and Casa Batlló, the gold ticket was wonderful. We loved the private tour of the Gothic area with Albert, he was fantastic. Our long day trip with Matt to Girona and Figueres to see the Dali museum was excellent and especially enjoyed our hike to Montserrat with Jordo, he was very informative and got us down the mountain before it rained!! Wonderful trip to the Algarve, it was sunny during the day and rained in late afternoon and evening in spots. We are now on Lisbon. Thanks for all your help. We will recommend and use Kimkim again, best, Emilie

Hotel Review
Radisson Blu 1882 Hotel, Barcelona Sagrada Familia
Barcelona

Great Breakfast, safe neighboorhood

Authenticity & Character
Great modern amenities, gym, fabulous breakfast
Location
La Sagrada Familia within walking distance
Staff
Cleanliness & Comfort
Great beds and pillows
Activity Reviews
Private Visit of Barcelona’s Gothic Quarter
Private Visit of Barcelona’s Gothic Quarter
Barcelona

Albert was so knowledgeable in history and language, very personable from his hometown, Barcelona. Went to Picasso museum afterwards!! Bonus

Quality of Experience
Guides, Drivers and Staff
Day trip to Medieval Girona & Dali Museum in Figueras
Day trip to Medieval Girona & Dali Museum in Figueras
Barcelona
Quality of Experience
Guides, Drivers and Staff
Matt was wonderful driver and had so much more information about Girona and especially about Dali!
Transport
Clean, 8 people were all comfortable
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 07, 2023

Hi Emilie! Thanks so much for taking the time to share the highlights of your trip to Barcelona with your daughter. I'm so pleased that you had a wonderful trip! I will pass your words on to our guides, who will love to hear that they have contributed to a memorable trip. I wish you and your family all the best and hopefully, we can plan another adventure together in the future ;) Raquel

Spain
Spain | May 16 - May 20, 2023

M
Monica A.
Bayonne, NJ | Reviewed on May 24, 2023
Thank you KimKim for making my life easier when it came to travel planning! I wanted to gift my mom a trip to Spain for her birthday and after months of planning, I really had no idea where to start. A lot of the package tours I came across online either didn’t have the dates I wanted for my trip or already had a pre-planned itinerary that didn’t suit my interests. I came across KimKim travels on Instagram and I was so surprised how easy planning a trip can be when I saw how customizable it... Read more

Thank you KimKim for making my life easier when it came to travel planning! I wanted to gift my mom a trip to Spain for her birthday and after months of planning, I really had no idea where to start. A lot of the package tours I came across online either didn’t have the dates I wanted for my trip or already had a pre-planned itinerary that didn’t suit my interests. I came across KimKim travels on Instagram and I was so surprised how easy planning a trip can be when I saw how customizable it was. What I enjoyed about booking with KimKim was that depending on the interests/sites you want for your trip, you can easily adjust the price of your trip as well. Big thanks to Yuri and Adam, they were very clear when it came to addressing my questions and concerns. They both really helped me a lot with organizing my Spain trip from start to finish and everything worked out perfectly. Both my mom and I were in Spain for 5 days around Barcelona and Girona regions and although our stay wasn’t for very long, we surely did a lot within those days and had an amazing time. I highly recommend KimKim for those who don’t know where to start when booking their trip, their formula will help you save so much time, stress and money. Can’t wait to use KimKim again for my next destination.

Hotel Review
Hotel Regina
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full Day of Barcelona's Highlights
Full Day of Barcelona's Highlights
Barcelona

Both my mom and I did this tour on our very first day in Barcelona. Originally, we wanted to stick to just Sagrada Familia and Park Guell but this highlights tour was so much more worth it because we were able to see and do so much more within the city. Besides Sagrada Familia and Park Guell, we were able to see the Gothic Quarter, Barcelona Cathedral, El Born District and Montjuic Hill. Shoutout to our tour guide Marlon! He did an excellent job assisting us tourists within the city and was very knowledgeable on the places we went to. He even gave us free time to explore on our own and also gave us enough time to take pictures :) I highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Portugal is truly amazing!
Portugal | May 9 - May 19, 2023

Patricia
Patricia F.
Auburn, MA | Reviewed on May 24, 2023
Our recent trip to Portugal was amazing and exceeded our expectations! The trip started in Porto, and our hotel was nice, our city/culinary tour with Angela was great! We enjoyed the market, oldest restaurant in Porto, and all the food and knowledge that Angela shared with us. Emanuel was a great follow up and shared his perspective of the city , allowing us to explore on our own afterwards. Wilson and the Douro Valley tour was a true highlight with lunch at Maos vineyard. We can hardly wait... Read more

Our recent trip to Portugal was amazing and exceeded our expectations! The trip started in Porto, and our hotel was nice, our city/culinary tour with Angela was great! We enjoyed the market, oldest restaurant in Porto, and all the food and knowledge that Angela shared with us. Emanuel was a great follow up and shared his perspective of the city , allowing us to explore on our own afterwards. Wilson and the Douro Valley tour was a true highlight with lunch at Maos vineyard. We can hardly wait for our wine to be shipped!
Marina really listened to what we wanted and the Portugal Boutique Hotel was a pleasure to stay in. Tony took us to Fatima on the way which we really appreciated. While in Lisbon, we had a great tour of the city, explored on our own, and were taken by Marta to the castle, stopped to look at cork trees, and finished the day at a roadside restaurant for a delicious lunch. With Marta, we felt as if we were with a friend showing us her country.
Final trip to Lagos in our rental was without incident, and we marveled at the landscape. Our final hotel was just gorgeous and we could not have been happier! Food, wine, and catamaran trip just highlighted the beautiful country of Portugal.
Final review? This trip was absolutely beyond our expectations on all levels! It checked all the boxes for us and we were sad to leave! Thank you to Marina for making it happen for us!

Hotel Reviews
The Editory House Ribeira
Porto

Nice minimalistic hotel. Very helpful staff.

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Portugal Boutique City Hotel
Lisbon

Great large room with all the comfort of home!

Authenticity & Character
Location
One block from square. Near everything.
Staff
Helpful, prompt!
Cleanliness & Comfort
Vivenda Miranda
Lagos

What a beautiful hotel and perfect location!

Authenticity & Character
Great good, great service, beautiful rooms!
Location
The views were incredible!
Staff
Cleanliness & Comfort
Hotel Melia Lisbon Airport
Lisbon

Walkable from airport, nice quiet room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto

No need for dinner after this experience. Wonderful, great tour all around!

Quality of Experience
So much to see, do, eat and drink !
Food
Guides, Drivers and Staff
Angela was a great guide and took really good care of us. She shared life experiences and was very knowledgeable!
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Nelson was a lot of fun and knowledgeable. He changed our Douro River Cruise to happen prior to our tastings which was fine but the boat was full and we had to sit inside. Still great views though. Our tastings were wonderful and lunch at Maos Vineyard was beyond expectations! The owner Rafael joined us in his dining room and the food and wine was excellent! Can’t say enough about the whole experience! Fantastic!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Great trip to Peña Palace, Sintra and lunch at roadside cafe!

Quality of Experience
Food
Guides, Drivers and Staff
Marta was excellent, very knowledgeable about the towns, the surrounding area. She shared her life story with us, made us feel like friends, and made stops along the way to look at cork trees, visit a fire station, and enjoy a regional lunch. Great day!
Transport
Catamaran Trip to Benagil Caves
Catamaran Trip to Benagil Caves
Portugal

Nice ride, attentive crew, great views of the caves from the ocean. Little bit too cold for us to swim but others took advantage.

Quality of Experience
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

We changed the stop and visited Fatima instead. Tony was a good driver who was very agreeable!

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Good walk about in Lisbon with a stop to taste some Eduardino!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 01, 2023

Hi Patricia, thank you so much for taking the time to write this fantastic review and include your trip pictures! It has been a real pleasure working with you on the design and planning of your trip to Portugal and I am delighted to hear you have enjoyed every moment of your trip. I will pass your kind words to all the team :) Again, thank you SO much for this impressive feedback on your trip, I will be more than happy to work with you again in the future for the next adventure! Warmest regards, Marina

We had a super trip, thanks to our brilliant ...
Nepal | Apr 29 - May 10, 2023

Jo
Jo W.
Singapore | Reviewed on May 24, 2023
We had a super trip, thanks to our brilliant guide, Pemba Sherpa and of course Ngima who pulled the trip together for us! The planning was easy, as all we wanted was a straightforward trek into Lantang Valley, but Ngima also organised an excellent day’s outing in Kathmandu for us. The airport pickups and drop-offs were flawless and Ngima’s recommended choice of hotels in Kathmandu worked really well. On the jeep ride to Langtang Valley, the car had a small mechanical problem, but within... Read more

We had a super trip, thanks to our brilliant guide, Pemba Sherpa and of course Ngima who pulled the trip together for us!

The planning was easy, as all we wanted was a straightforward trek into Lantang Valley, but Ngima also organised an excellent day’s outing in Kathmandu for us.

The airport pickups and drop-offs were flawless and Ngima’s recommended choice of hotels in Kathmandu worked really well.

On the jeep ride to Langtang Valley, the car had a small mechanical problem, but within the hour a replacement car had arrived and we were back on our way, with hardly any time at all lost.

Pemba proved to be a great guide on the trek- very accommodating to small changes in the itinerary, very patient and caring with the slower walker of the team and with a great sense of humour. We stayed in lovely tea houses and he made sure that we were as comfortable as we could be, with spare blankets to keep us warm and a steady flow of black tea to keep us going! Our porter, Nyima was also good company and a very steady chap.

We were super-lucky with the weather and hit a fantastic "window" on the day we wanted to walk up Kyanjin Ri- great photos, great scenery! Maybe next time we'd do this trek, we'd plan in an extra day at Kyanjin Gompa, so we could see a little more of the fascinating valley.

We’d be delighted to use the crew again in future trips and we’ve already recommended them to our friends and family!

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on May 26, 2023

Hi Jo W.,
We NMMT family are really grateful and appreciate you taking the time to write a review and share your experience with us. Happy to hear that you had a memorable trekking experience here in Nepal. Thank you for your commitment and we look forward to welcoming you again to Nepal in the near future for your next trip.

Best regards,
Ngima ( NMMT family)

Most Amazing Travel Consultant Ever
Galapagos Islands | May 4 - May 21, 2023

Patte
Patte B.
Lansdale, PA | Reviewed on May 24, 2023
Tamer is the most amazing travel consultant I have ever worked with for a trip - I've been to over 60 countries and I have to say, hands down, Tamer ensured ever aspect of the trip was covered. He asked questions before we had an opportunity to think about the topic. Thank you so much for making our retirement trip a dream come true! Read more

Tamer is the most amazing travel consultant I have ever worked with for a trip - I've been to over 60 countries and I have to say, hands down, Tamer ensured ever aspect of the trip was covered. He asked questions before we had an opportunity to think about the topic. Thank you so much for making our retirement trip a dream come true!

Hotel Reviews
JW Marriott Hotel Quito
Quito

The staff at the JW made our experience even more memorable - thanks to Giss and everyone!

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Kapari Natural Lodge & Spa
San Miguel de los Bancos

thank you to both Jose's and the staff for making our stay a memorable experience!

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Wish there were larger beds, the double for a large man doesn't work especially when the reservation states Queen!
Wyndham Quito Airport
Quito

Great location, great food, great buffet and great spirits= thank you!

Authenticity & Character
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Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on May 24, 2023

My dear Patte :)
I can't be thankful enough! Your kind words and testimony mean the world to us here in Kimkim and to me personally. I can't wait to be part of your future trip. Having the honor of meeting you, John, and the group, in person was the highlight for me. So happy you enjoyed your special retirement trip :)
Yours,
Tamer

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