Kimkim Trip Reviews

4.8
Based on 17,220 ratings
Read 17,220 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

KIM KIM is top notch. This was our second vac...
Spain | Jun 28 - Jul 11, 2023

Liz
Liz S.
Massapequa, NY | Reviewed on Aug 22, 2023
KIM KIM is top notch. This was our second vacation planned by this excellent company and it will not be our last. The individual service and attention to detail Is amazing. LIUS at Hidden in Spain was with us every step of the way an a true professional. I can’t say enough good things about this company and their service. Read more

KIM KIM is top notch. This was our second vacation planned by this excellent company and it will not be our last. The individual service and attention to detail Is amazing. LIUS at Hidden in Spain was with us every step of the way an a true professional. I can’t say enough good things about this company and their service.

Hotel Reviews
H10 Villa de la Reina
Madrid

Beautiful charming boutique hotel in Madrid. Which we could have stayed longer

Authenticity & Character
Simply lovely, charming comfortable yet updated
Location
Great central Location to all Madrid has to offer
Staff
Cleanliness & Comfort
Hotel Maisonnave
Pamplona

In the heart of old City and the center of all The action during the San Fermin festival

Authenticity & Character
Very modern, quiet and well staffed. Restaurant was delicious
Location
Could be any better. Great location in the center of old town Pamplona
Staff
Super patient, helpful and well staffed
Cleanliness & Comfort
Considering all the running of the bulls festivities. This hotel Was like a little sanctuary while still being the center if it all
Abba San Sebastián Hotel
San Sebastian

Great location and great hotel With rooftop bar

Authenticity & Character
More modern but very European
Location
Walking distance to everything
Staff
So lovely and friendly all around
Cleanliness & Comfort
Room was spacious and comfortable
Hotel Carlton
Bilbao

Amazing hotel in the heart of biboa

Authenticity & Character
Room was huge and had a sumptuous bathroom
Location
Walking distance to everything
Staff
Lovely and helpful
Cleanliness & Comfort
Hotel del Oso
Camaleño Cantabria

Picture perfect with beautiful nature all around you

Authenticity & Character
This hotel has amazing amenities and grounds. The food in The dinning room is amazing and the staff is lovely
Location
Close enough to town yet located in a beautyful natural setting
Staff
Super friendly and helpful
Cleanliness & Comfort
What a view from our super comfortable room
Hotel Don Paco
Llanes

Beautiful boutique hotel in a lovevly part of Llanes walking distant to everything

Authenticity & Character
Old convent converted into love hotel with great amenities
Location
Walking distance to everything
Staff
Super friendly and helpful
Cleanliness & Comfort
Activity Reviews
Tapas in Malasaña
Tapas in Malasaña
Madrid

Soo informative and delicious. Agustin was an amazing tour guide.

Quality of Experience
Variety of delicious Tapas in authentic settings
Food
So varied and all delicious. Great roof top Drinks at the end
Guides, Drivers and Staff
Transport
Great walking tour through the city with tasty stops
Balcony for the bulls running
Balcony for the bulls running
Pamplona

Unforgettable Bucket list experience. The city of Pamplona really know how to party. We had the best balcony view of the running of the bulls You could ask for. It could not have been any better

Quality of Experience
I have never experienced anything like this and I’m a New Yorker 🤣
Guides, Drivers and Staff
Never felt unsafe and always felt Well Supported by the staff and people Of Pamplona
Rioja Premium Wine Tour
Rioja Premium Wine Tour
Spain

Two beautiful wineries and a stop in a charming town♥️

Quality of Experience
Everyone couldn’t be nicer or more knowledgeable
Food
Our lunch in the vineyard was so delicious and in a beautiful setting
Guides, Drivers and Staff
Our driver and guide was very knowledgeable and comfortably to be with
Transport
Hiking the Camino de Santiago Trail
Hiking the Camino de Santiago Trail
San Sebastián

Beautiful day and hike on the Camino de Santiago

Quality of Experience
Our tour guide was amazing and we had the best day
Food
Lovely lunch at the end of our hike
Guides, Drivers and Staff
Pintxos Tour
Pintxos Tour
Spain

The most delicious tour and our tour guide was amazing

Quality of Experience
The variety of foods and locations
Food
Delicious, varied and authentic
Guides, Drivers and Staff
Transport
Great walking tour I. The old Part of San Sebastián
From San Sebastián to Bilbao (or viceversa) along the Basque Coast
From San Sebastián to Bilbao (or viceversa) along the Basque Coast
Spain

Cannot say enough about our guide Andy. He was super sweet, knowledgeable and we had the best day of touring and travel

Quality of Experience
Top notch tour guide
Guides, Drivers and Staff
Transport
Guggenheim tickets (and guide)
Guggenheim tickets (and guide)
Bilbao

Amazing modern architecture and art

Quality of Experience
Loved this museum
4WD Car Tour in Picos de Europa
4WD Car Tour in Picos de Europa
Spain

Fun and adventitious day in the gorgeous mountains of northern Spain. Just the right amount of touring and hiking. We would have never been able ToCover so Much ground in One day without this tour .

Quality of Experience
Guides, Drivers and Staff
Our driver was fun, informative and knowledgeable
Transport
Super comfortable with the skill Of This driver in some rough terrain
Bike tour: the coast of Asturias
Bike tour: the coast of Asturias
Llanes

Super nice company with great equipment

Quality of Experience
The beautiful northern Spain coastline
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Aug 22, 2023

Good morning Liz,

I have just read your feedback about your trip and I'm really glad to know you enjoyed every small piece of it. We invest a long time in creating and adapting a trip to your requests and are happy to know each of the activities and experiences booked as well as the selection of hotels was good for you. Thanks a million for taking the time to share your experience with others. I'd love to hear back from you when a new trip to Spain or Portugal comes to your mind.

My best wishes,

Luis

Rinolda planned a wonderful anniversary trip ...
Iceland | Jul 30 - Aug 8, 2023

E
Erika H.
Albuquerque, NM | Reviewed on Aug 21, 2023

Rinolda planned a wonderful anniversary trip for us back to Iceland. She answered all of our questions and worked hard in a timely manner to book our full itinerary during a very busy time to visit Iceland. Plus, it was fabulous to meet Rinolda in person on our glacier boat tour. Rinolda is very knowledgeable and a pleasure to work with. I highly recommend her.

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Aug 22, 2023

Hi Erika,

I am glad to hear you enjoyed the trip! It was very nice to meet you all, too! See you in 15 years :)

Excellent trip to Argentina!
Argentina | Aug 6 - Aug 19, 2023

Ford
Ford D.
Bartlesville, OK | Reviewed on Aug 21, 2023

Excellent trip to Argentina! Fran with KimKim was excellent in planning our itinerary and made changes when needed due to changing conditions in the country. I will definitely use KimKim again!

Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Aug 25, 2023

I'm happy to hear that you had an excellent trip to Argentina and that you appreciated the flexibility of our itinerary planning. It was a pleasure assisting you and making sure your travel experience was smooth despite changing conditions. I'm thrilled to know that you're considering using KimKim again in the future. Feel free to reach out whenever you're ready for your next adventure—I'll be here to help create another memorable journey for you!

Belize and Guatemala - great holiday
Belize | Aug 5 - Aug 10, 2023

Justin
Justin W.
United Kingdom | Reviewed on Aug 21, 2023
Belize and Guatemala were new to me and we had one specific week in mind, at fairly short notice. Kimkim found us an amazing local agent, Eduardo, who suggested an itinerary including hotels, activities and transfers, and it was anbsolutely fantastic. The added challenge came when AA cancelled our flight and we had to find another way to make it all work - which Eduardo did with considerable creativity. Our tour included an amazing jungle hotel, Tikal, Xunantunich on horseback, San... Read more

Belize and Guatemala were new to me and we had one specific week in mind, at fairly short notice. Kimkim found us an amazing local agent, Eduardo, who suggested an itinerary including hotels, activities and transfers, and it was anbsolutely fantastic. The added challenge came when AA cancelled our flight and we had to find another way to make it all work - which Eduardo did with considerable creativity.

Our tour included an amazing jungle hotel, Tikal, Xunantunich on horseback, San Ignacio, cave tubing and Caye Caulker. All in 6 days. I wish we could have stayed longer but sadly we couldn’t.

.would very highly recommend Guatemala, Belize, Eduardo and Kimkim.

Hotel Reviews
La Isla Resort
Cayo District, Belize

Disappointed that the restaurant was shut when we were there so there was no opportunity to sit on the hotel’s beach space and order a rum punch. But the rooms were fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean but several bits of minor maintenance needed: loose tiles, door not closing easily.
The Log Cab Inn Resort
San Ignacio

A very comfortable stay in a family room. The swimming pool makes it work. Handy for San Ignacio which is a shot can ride away. Very friendly and helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten

This is an authentic jungle experience. It’s just amazing. Basic but comfortable rooms, an excellent bar and restaurant, and wildlife all round. A really special place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bear in mind that this is a jungle venue so it isnt going to be the Ritz, but for where it is, it is amazing
Activity Reviews
Cave tubing tour
Cave tubing tour
Belize

Just completely awesome. Not remotely scary. Majestic is the word I’d use.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horse Backriding Tour of the Xunantunich Maya Ruins
Horse Backriding Tour of the Xunantunich Maya Ruins
Belize

Brilliant experience. Wonderful horses even for an old fatty like me!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Tikal National Park
Explore Tikal National Park
San Ignacio

Amazing event with a great local guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Aug 21, 2023

Justin,
It is amazing to see that you were captured in a wonderful week in Guatemala and Belize. We specialized in working in these two countries and we hope you have a second chance in the future to visit these countries once again and discover more of what they have to show!
Sincerely,
Eduardo

Veronika is incredible! I couldn’t have ask...
Norway | Jul 11 - Jul 30, 2023

K
Krissy S.
Denver, CO | Reviewed on Aug 21, 2023
Veronika is incredible! I couldn’t have asked for better. Such attention to detail. She perfectly planned out a challenging trip for me and my dog. I was incredibly impressed by her for many reasons. She was very knowledgeable and thoughtful in the planning of our trip. I can’t thank her enough. I would use her over and over. This has been an incredible experience because of Veronika. Read more

Veronika is incredible! I couldn’t have asked for better. Such attention to detail. She perfectly planned out a challenging trip for me and my dog. I was incredibly impressed by her for many reasons. She was very knowledgeable and thoughtful in the planning of our trip. I can’t thank her enough. I would use her over and over. This has been an incredible experience because of Veronika.

Hotel Reviews
Radisson Blu Royal Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Christiania Teater
Oslo
Authenticity & Character
Location
Staff
I
Cleanliness & Comfort
Thon Hotel Lofoten
Svolvær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ice Bar in Tromso
Ice Bar in Tromso
Tromsø
Quality of Experience
Guides, Drivers and Staff
Scenic Oslofjord Sightseeing Cruise
Scenic Oslofjord Sightseeing Cruise
Oslo

Incredible!!!!! One of my favorite parts of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Arctic Panorama: The Cable Car Experience
Arctic Panorama: The Cable Car Experience
Tromsø
Quality of Experience
Guides, Drivers and Staff
Transport
Oslo European Green Capital Tour & Food Tasting
Oslo European Green Capital Tour & Food Tasting
Oslo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Aug 22, 2023

Hey Krissy!

Thank you for such nice words! It means the world to me!

It was my pleasure to meet you both and have literally the best day in the city! :) Hugs for you and hopefully see you in the future! <3

Wishes,
Veronika

Listen
United Kingdom | Aug 9 - Aug 19, 2023

Gary
Gary M.
Gilbert, AZ | Reviewed on Aug 21, 2023
Due to our local specialists' screw up, the initial hotel planned on for Edinburgh (close in and walk-able to most everything) was replaced by a country club far from the city center. As a result, we ended up spending time and money on taxis. Edinburgh Castle was interesting and the Afternoon Tea was an amazing experience. The Highlands bus tour was long. There were mechanical difficulties on the bus so we got canned dialog - we missed out on information/explanation the driver could have... Read more

Due to our local specialists' screw up, the initial hotel planned on for Edinburgh (close in and walk-able to most everything) was replaced by a country club far from the city center. As a result, we ended up spending time and money on taxis.

Edinburgh Castle was interesting and the Afternoon Tea was an amazing experience.

The Highlands bus tour was long. There were mechanical difficulties on the bus so we got canned dialog - we missed out on information/explanation the driver could have given us. The short Loch Ness cruise was informative and fun.

We specifically asked not to include walking tours due to my wife's inability to walk long distances. The only event booked in Glasgow - a walking tour.

We feel like consideration was not given to drive times. We had no time to explore Ambleside or Morton-in-Marsh. We spent the days driving and arrived in Ambleside and Morton-in-Marsh after everything closed, and had to take off early in the morning without seeing anything. Both hotels were lovely.

The London hotel was pretty far away from anything. We did not like this hotel but it served its purpose. Again, the changing of the guard was a 2 hour walking tour - we ended up bowing out of that event.

tl;dr It took 5 iterations to put together our itinerary and still we were not listened to. Would we use kimkim again? Probably not but we did appreciate the overall structure of the planning process.

It would have been nice to have received a text from kimkim during the trip asking how we were doing.

Hotel Review
The White Hart Royal Hotel, Moreton-in-Marsh, Gloucestershire
Gloucestershire

Amazing ambiance and character. Great service and food. Their mattress left a little to be desired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day trip from Edinburgh to Loch Ness & A Taste of the Highlands
Day trip from Edinburgh to Loch Ness & A Taste of the Highlands
Edinburgh

Driver had no mic to communicate.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 23, 2023
Dear Gary and Maria Thank you for the detailed review from your summer vacation road trip in Scotland & England. We are really happy to receive comments of all sorts, as they help us improve. We are aware that you traveled during the Edinburgh festival and the initial guesthouse that was quoted the Mackenzie Guesthouse https://www.mackenzieguesthouse.co.uk/ was indeed SOLD OUT just after you confirmed with us. It was indeed an error on our side for not purchasing this hotel immediately... Read more

Dear Gary and Maria

Thank you for the detailed review from your summer vacation road trip in Scotland & England. We are really happy to receive comments of all sorts, as they help us improve.

We are aware that you traveled during the Edinburgh festival and the initial guesthouse that was quoted the Mackenzie Guesthouse https://www.mackenzieguesthouse.co.uk/ was indeed SOLD OUT just after you confirmed with us. It was indeed an error on our side for not purchasing this hotel immediately after your confirmation. We do know that the high season in Scotland means hotels are tough to secure, and in this instance it became unavailable just afterwards. We replaced for no extra charge with a 4-star luxury hotel https://www.dalmahoyhotelandcountryclub.co.uk/ but we do know that the constraint is the distance from Edinburgh. We are sorry that that memory of the first location quack caused disappointment.

When it comes to the driving times, I am sorry if we were not clear with the distances, and I will check back to see how we can improve. I am happy you loved the hotels as havens in those two rural locations.

We are sorry that the small group tour in Glasgow was not adapted to you and have just gone and refunded you. Small groups are a little difficult to tailor to all levels.

Thank you again for choosing us, and for this 4-star review.

regards
Stephen

It's so much more fun with a local guide!
Croatia | Jul 15 - Jul 25, 2023

Madeline
Madeline L.
Canada | Reviewed on Aug 21, 2023
We had an incredible family vacation for 11 days in Croatia. Bruno was fantastic: so helpful and knowledgeable about what my children (9 and 10 years old) would enjoy. He arranged everything for us and we were thrilled: local guides, family-run restaurants and the most gorgeous scenery. We spent time in Dubrovnik, Korcula and Split, with a day trip to Krka National Park. We were welcomed at all our transfers, which made arrivals worry-free and let us get right to the fun parts. The... Read more

We had an incredible family vacation for 11 days in Croatia. Bruno was fantastic: so helpful and knowledgeable about what my children (9 and 10 years old) would enjoy. He arranged everything for us and we were thrilled: local guides, family-run restaurants and the most gorgeous scenery. We spent time in Dubrovnik, Korcula and Split, with a day trip to Krka National Park.

We were welcomed at all our transfers, which made arrivals worry-free and let us get right to the fun parts. The accommodations recommended by Bruno were excellent, and the kids enjoyed the city tours with our wonderful, engaging guides Marijana and Victoria. (Great orientation to the history and culture of Croatia without the kids getting bored reading the guidebook!)

Unforgettable experiences arranged by Bruno included a day with super-friendly, Croatia expert Robi on his boat, with gorgeous views of Dubrovnik city walls and swimming at the blue cave that the kids LOVED; fresh oysters caught for us with wine provided by a local fisherman and the most excellent lunch (thanks to our wonderful guide Goran); wine tasting at a family vineyard; and the trip to Krka National Park, where we enjoyed lunch with a waterfall at our feet. Jure was an excellent guide for that day. He took the time to stop at look-outs along the way, and the kids enjoyed that tour a lot.

The food was excellent. My husband and I love seafood, but my son is allergic. Everyone was very kind about ensuring his food was cooked separately, or he had a special order. We were grateful.

We especially liked the Lacroma Hotel in Dubrovnik, where we could hear live music every night from our balcony.

We hope to be back one day, and for now have lots of great memories of our first family vacation in Europe.

Whole-heartedly recommend Bruno and his team for a trip to Croatia! Thank you for everything.

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Aug 22, 2023

Dear Madeline,

Thank you so much for the kind words.

It was a real pleasure to organize the trip for your family.

I am always happy to hear travelers are happy!

Hope to stay in touch!

Many regards from Croatia!

Best
Bruno

Mathia did a great job planning us exactly th...
Norway | Aug 6 - Aug 12, 2023

N
Nick J.
New York, NY | Reviewed on Aug 21, 2023
Mathia did a great job planning us exactly the trip we wanted. He was responsive and easy to communicate with, and was on top of everything. He was also a great resource during our trip, as there was a huge storm which disrupted our plans. He was ahead of the game and quickly took care of changing our rental car reservation and getting refunds for things we had to miss. He also helped us change hotels on short notice when we arrived at one hotel that was not what we expected, and dealt with... Read more

Mathia did a great job planning us exactly the trip we wanted. He was responsive and easy to communicate with, and was on top of everything. He was also a great resource during our trip, as there was a huge storm which disrupted our plans. He was ahead of the game and quickly took care of changing our rental car reservation and getting refunds for things we had to miss. He also helped us change hotels on short notice when we arrived at one hotel that was not what we expected, and dealt with that hotel on getting us a refund. Overall he gets an A+ and we would absolutely do a trip with Mathia again in the future.

Hotel Reviews
Flåm Marina
Flåm

We arrived and saw our room and decided to stay at a different hotel in town. The room was pretty dingy and had a somewhat moldy smell, along with some fragrance presumably meant to cover up the moldy smell. Location was amazing, right on the water, but not nearly as nice as the Fretheim hotel in town, or even the Flaamsbrygga, both of which were more expensive but not by a that much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Union
Geiranger

Amazing spa! Very good restaurant with a great breakfast spread and a good option for dinner (although maybe not quite as good as a couple other places in town). Rooms were nice but a bit dated. The headline is the spa - the first couple days of our trip it rained all day long, so we couldn't really do any of our planned outdoor activities, and we were happy as clams hanging out in the spa! Staff wasn't always the most helpful but overall the service was fine. Would stay here again

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 22, 2023

Dear Nick,
Thank you very much for your nice review. :)
I am happy to hear you appreciated my help during your journey.
Yes, the storm tried to ruin the whole plan, but our communication and your flexibility made the difference and avoided any kind of trouble.
I would definitely be your travel designer again, so why don’t you start thinking of a new adventure in Northern Norway?
Thanks again for your feedback and trust.
I wish you and your family all the best.
Mathia

Robert ("Robi") is an incredible host in Croa...
Croatia | Jul 21 - Jul 30, 2023

H
Hunter B.
Durham, NC | Reviewed on Aug 21, 2023
Robert ("Robi") is an incredible host in Croatia. He is flexible, super friendly and knowledgeable about all things Croatia (history, food, wineries -- everything!). He is the first guide I have had in a long time that took time to LISTEN to what we wanted and adjusted the tour based on our needs. He took us on several hikes and bike trips that were well thought out, off the beaten path and very "local". Robi was always on time, well organized and always had a smile on his... Read more

Robert ("Robi") is an incredible host in Croatia. He is flexible, super friendly and knowledgeable about all things Croatia (history, food, wineries -- everything!). He is the first guide I have had in a long time that took time to LISTEN to what we wanted and adjusted the tour based on our needs. He took us on several hikes and bike trips that were well thought out, off the beaten path and very "local".

Robi was always on time, well organized and always had a smile on his face. He owns the tour company and it shows - he has new equipment and he is incredibly proud of his organization. I would give 10 stars if I could. One of the best trips we have ever taken.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Aug 22, 2023

Hi Hunter,
it is a pleasure to read such nice feedback. Thank you very much!
I am happy to hear we were able to help you to have a good time in Croatia!
We always try to do our best, and what's in our power to do, and we care for everyone to be happy.
THANK YOU!

Best

Robi

We had some challenges during our trip due to...
Norway | Aug 12 - Aug 19, 2023

maureen
maureen l.
Canada | Reviewed on Aug 21, 2023
We had some challenges during our trip due to the flooding and train cancellations. The backup support by Julia was fabulous. So responsive and helpful. Otherwise everything was smooth and well organized. Thank you. Read more

We had some challenges during our trip due to the flooding and train cancellations. The backup support by Julia was fabulous. So responsive and helpful. Otherwise everything was smooth and well organized. Thank you.

Hotel Review
Hotel Christiania Teater
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Aug 21, 2023

Dear Maureen,
Thank you for your kind words for the team and for this great feedback! We are so happy you had a great trip to Norway and enjoyed your time here despite the bad weather.
It was a pleasure working with you!
My very best,
Mar

Do Finland with KimKim!
Finland | Jul 22 - Aug 2, 2023

Sara
Sara A.
United Kingdom | Reviewed on Aug 21, 2023
This is my second trip using KimKim and I could not be happier! Our local guide Moonika knocked it out of the park for our 11 day long Girls Trip! By the time we decided on the final trip, I believe we were on our 4th itinerary. Moonkia really listened to what we wanted and it turned out SO good. All the transport (busses, taxis, trains, walking) was seamless and easy. During the trip Moonika was easy to get ahold of though WhatsApp and answered all our questions as they came up.
Our...
Read more

This is my second trip using KimKim and I could not be happier! Our local guide Moonika knocked it out of the park for our 11 day long Girls Trip! By the time we decided on the final trip, I believe we were on our 4th itinerary. Moonkia really listened to what we wanted and it turned out SO good. All the transport (busses, taxis, trains, walking) was seamless and easy. During the trip Moonika was easy to get ahold of though WhatsApp and answered all our questions as they came up.
Our trip was a great mix of culture and outdoor pursuits with a day in Helsinki and a day in Turku to learn about the old and new capitals. The evening bike tour and sauna was super fun. Our guide Philipe took us all around town and we ended up at a sauna overlooking to harbour and a cold dip pool in the Baltic Sea. We loved the train travel and the overnight train to Lapland was a unique experience. The third bunk was pretty high up there!
In Lapland we were booked in with a company called Yllas Experiences. We had a half day canoe trip with Jana who was an excellent guide and knew heaps about the surrounding nature. The next day we went on an overnight walking trip with Jussi. He was an allstar guide, cook, game player, and language teacher. Our breakfast of porridge with cloudberries and reindeer salami melt sandwiches was epic. We had awesome weather the the views of the fells of Lapland were stunning. Yllas experiences had very good quality equipment which was much appreciated!
Our trip finished with a visit to a reindeer farm where we got to pet, feed, and even kiss reindeer. The final stop was a lakeside sauna. Thank you again Moonika for one of the best trips I have ever had!
The two best tips I can think of are: First, ignore what people say about the mosquitoes. They can be not bad at all at certain times. Second, sauna as much as you can! Almost every hotel has a sauna and it it where you get some of the most intimate Finnish experiences.

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Aug 21, 2023

Hello Sara,

It was a pleasure to organize this trip for you and I'm very glad to hear you had a great time. All our guides said they also very much enjoyed your company and sent back kind words about you:)
I hope to have you as our guests again in the future!

Best,
Moonika

Excellent Two Weeks in Indonesia!
Indonesia | Aug 5 - Aug 18, 2023

Jason
Jason S.
Manhattan, NY | Reviewed on Aug 21, 2023
Indonesia is a beautiful and incredible country. Myriam was quick, knowledgeable, responsive, and kind at every portion of this experience. She made it simple to plan a long and distant vacation for six people and was incredibly helpful throughout the trip as well. The trip itinerary was excellent overall and the drivers were all willing to adapt and change minor details to adjust for how we were feeling in the moment. There were some minor hiccups along the way, but none of them were... Read more

Indonesia is a beautiful and incredible country. Myriam was quick, knowledgeable, responsive, and kind at every portion of this experience. She made it simple to plan a long and distant vacation for six people and was incredibly helpful throughout the trip as well. The trip itinerary was excellent overall and the drivers were all willing to adapt and change minor details to adjust for how we were feeling in the moment. There were some minor hiccups along the way, but none of them were Myriam’s fault nor the fault of her travel agency. In fact, Myriam was instrumental in helping us through these hiccups as they came about. If I was traveling to Indonesia again, I would be sure to reach out to her to plan another itinerary.

Hotel Reviews
Sudamala Resort, Komodo, Labuan Bajo
Labuan Bajo

Not a unique hotel in any respect, but exactly what we needed before our flight to relax, repack, and collect ourselves before we left Indonesia. Staff is excellent and the hotel was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Private cruise trip in Komodo National Park
Labuan Bajo, Indonesia

Best part of the trip hands-down. Amazing activities, amazing food, amazing crew, and an overall unbelievable time. If you get seasick bring Dramamine but otherwise this will be the most relaxing and adventurous part of your trip at the same time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kaamala Resort
Ubud

After waiting a week to write this review to reflect on my experience, my opinion of the Kaamala Resort is unchanged. If I could give this place 0 stars I would. Day 1/Night 1: We arrived at around 6:30 PM after a long day of driving. We were then escorted to our three hotel rooms, which smelled so bad that a pile full of dead animals would have helped mask the foul stench. We kindly asked the hotel to investigate the smell, as we had to make a 7:30 dinner reservation. The receptionist assured us that it would be fixed and that we would have rooms to stay in. Nearly four hours later, we got back from dinner and the receptionist escorted us back to our three rooms. Not only was the smell not gone, but it had gotten even worse. At this point, we asked to be moved to alternative rooms for the evening so that we could get sleep, as it was clear that the smell in the other room was not going to go away. The next three hours could not have been more stressful and frustrating. At various points, the hotel told us that they had no rooms, that they had one room, that they had no cots, that they had two cots, and everything in between. Ultimately, we settled down for the night at 2 AM. After we carried our luggage back and forth between the rooms several times (the staff did not help), we dragged two cots and piles of linens across the hotel premises. At the end of the night, we squeezed four people and three beds into one room, and two of us were forced to sleep in the spa on massage tables. We understand that hotels sometimes make mistakes and have slip ups. What made this hotel despicable, however, was not the smell or the difficulty getting situated; it was the staff’s subsequent response. Day 2/Night 2 The next morning, we went to speak with the manager about what had happened and we kindly requested that our three rooms be refunded for the previous night (because all three were uninhabitable). After informing us that the rooms that we were supposed to stay in smelled because the sewage system leaked into them, the manager told us that they have a strict no refund policy. Even after explaining the situation to him and the staff’s assistance—or lack thereof—he still would not budge. The manager said point blank that, even though we did not get any of the rooms that we paid for and even though there was sewage in those rooms, a refund was not an option. We continued to share our experiences and frustrations, and the manager assured us that he would figure out an alternative way to compensate us to our satisfaction. What followed could only be described as a game of “deal or no deal.” Frustrated because of the situation, the lack of sleep, and the fact that we had missed several morning activities due to the problems, we told the hotel that if they were not going to refund us for the rooms, we wanted a dinner comped by the hotel and spa appointments for the four of us who wanted them. All of these things together would still not even reach the price of the three rooms that we did not get, not to mention the time we lost and the stress that the hotel cost us. Over the next hour, the receptionist continually called my room and offered new “deals” that the manager was proposing. After each, she tried to convince us that it was enough to make us happy. First, she offered a free breakfast. This offer meant nothing to us since we had already paid in advance for included breakfast at the resort. Over several other phone calls, the receptionist, acting as a middle man between us and the manager, offered us spa appointments and 15% off one dinner, then spa appointments and one main course each, and then spa appointments, one main course and one non-alcoholic beverage each. After being bothered so many times with counteroffers and justifications of why we should not be frustrated, I told the hotel to please leave us alone. We constantly reiterated that all we wanted was a meal where we could relax and forget about all the inconveniences that the Kaamala Resort had caused us. All we wanted was to forget what happened and enjoy our limited time in Ubud. Despite this, the receptionist continued to call with new deals. It got to the point where I had to tell them to please stop calling and offering us new things because the constant pestering was ruining our vacation. At the outset, all we wanted was a place to sleep that was habitable. While on the second night they finally provided that to us, the discomfort that the hotel continued to impose on us for the remainder of our stay continued to be quite absurd. First, we felt like we were being watched, as every staff member asked us for our room numbers everywhere we went. By way of example, one of us went to use the bathroom at breakfast and the hostess stopped him to ask him his room number. Second, the hotel continued to tell us how we were allowed to enjoy our stay. When I told the hotel that we were leaving at 8 am and that we did not have time for breakfast one morning, they told me that they want us to get to breakfast at 7 so that they could compensate us with a free breakfast (which, by the way, we had already paid for). Further, when we sat down to dinner on our second evening, the waitress began by giving us a limited pre-set menu and insisting that we could not order off the complete menu. Then, after we asked several times for the full menu, she told us that we were each only allowed to order one main course. When we told them we planned to order whatever we wanted and not worry about anything, they continued to give us pushback. Additionally, the hotel continued to slip up and respond poorly for the remainder of our stay. For example, at this same dinner, after agreeing that we could order what we wanted to, the restaurant then forgot to serve us four of the dishes we ordered. The waitress insisted that we had not ordered those things and then told us that the kitchen was closed. Despite us reminding them that we were missing plates and despite two of us not eating enough, the dishes were never brought out and the restaurant closed. Although some of us were still hungry, we went to bed to try and rest up for the day ahead. Day 3/Night 3: The next day, we left first thing in the morning to avoid any more complications with the hotel. After spending the entire day away from the hotel, we began to prepare for our departure the following morning. On the eve of our last night in Ubud, we looked forward to leaving the Kaamala resort and to doing so, hopefully, on a high note. We got back to the hotel after a terrific dinner elsewhere and told the hotel that we were being picked up by our driver at 5:30 AM to go to the airport. We met the gentleman who would be responsible for bringing our bags to the front of the resort the following morning via golf cart and confirmed no less than four times that he would be at our rooms at 5:15 AM ready to take us to the front. We went to bed with assurances that the hotel would help keep our check out smooth. Day 4: The next morning, we had a storybook ending to our stay at the Kaamala resort. For the first time in our nearly two week trip, it was pouring rain. Sure enough, nobody was at our room to pick up our luggage. We dragged our bags through the rain for the 10 minute trek to the front of the resort only to be greeted by the gentleman who promised us that he would be at our rooms in the morning. When we asked him where he was, he said that we should have called him this morning to tell him to pick us up. I have been to over 20 countries and to hundreds of different hotels, resorts, hostels, inns, motels, etc. in my life. Never have I stayed at a place where the customer was this wrong. To say I do not recommend this hotel is an understatement. The way they treated us provides a new meaning to the word inhospitable. Further, the fact that we were not refunded for even one room on one night for our experience is nothing short of robbery. Please ensure that NOBODY comes here again.

Authenticity & Character
Location
Only good thing about this hotel.
Staff
Could not have been less hospitable.
Cleanliness & Comfort
Margo Utomo

The hotel was not as nice or upscale as the other accommodations. The rooms were basic and small and the resort was nothing special. However, the staff was incredibly nice and the rooms were satisfactory. Additionally, the hotel runs the tours to the plantation and that tour was spectacular. I would not stay here unless I am going on those hotel tours, but I am glad we had this experience.

Authenticity & Character
The hotel was very authentic and Indonesian.
Location
Location was perfect for the coffee and agricultural tour we were doing the next day.
Staff
The staff was very nice and accommodating.
Cleanliness & Comfort
It was very very basic. Some of the showers weren’t working great, the beds were small, and the hotel was akin to a resort-style hostel. I would not stay here for more than one night but it is worth the stop for the agriculture tour if you are in East Java heading to Bali.
Sumberkima Hill Private Villa Retreat
Pemuteran

Like paradise on earth. This resort was maybe the nicest place I have stayed in my entire life. We had three three-story villas for six people that overlooked all of northeast Bali. We could watch both sunrise and sunset from our roof and we could text a WhatsApp chat with all the staff from the hotel in it if we needed anything at all. This place was unbelievable and I could stay for weeks at a time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jiwa Jawa Bromo

This hotel is gorgeous. Our only regret is not staying here longer. The staff was beautiful and the view was beautiful. It was a short trip to the peak of the volcano which makes the location ideal, although difficult to get to.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
Yogyakarta

Hotel was perfect. Staff was lovely, location was lovely, rooms were perfect, and the breakfast buffet was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
FM7 Resort Hotel Jakarta
Tangerang, Banten

The hotel itself was exactly what we needed after 36 hours of traveling. The rooms were solid (nothing special), but the facilities (spa, steam room, sauna, etc.) were perfect for us to reset our batteries. The one major red flag with the hotel was their ability to help us with transportation. The airport pickup was not smooth, the hotel struggled to find us adequate transportation to our dinner for the one night we were there, and they struggled to get us to the airport in the proper shuttle for our flight out the following morning. Next time, I would try as hard as possible to avoid spending a night in Jakarta at all because the air quality is so poor. However, if I had to spend a night in Jakarta, it is worth it to stay near the airport at the FM7 and I would recommend figuring out some form of alternative transportation (not through the hotel) if you want to go to dinner or do some sort of activity.

Authenticity & Character
Nothing special
Location
Right near the airport
Staff
Some staff was good, but there were some language barriers (more so than in other places) and the transportation situation was quite challenging
Cleanliness & Comfort
Activity Reviews
Liveaboard Cruise - Departure Day
Liveaboard Cruise - Departure Day
Indonesia

Same as above.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Liveaboard Cruise: Komodo dragons, beaches, snorkelling and manta rays
Liveaboard Cruise: Komodo dragons, beaches, snorkelling and manta rays
Komodo Island

Same as above! Unbelievable three days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Liveaboard Cruise: Discover Flores & Komodo
Liveaboard Cruise: Discover Flores & Komodo
Komodo Island

Best part of the trip. My only regret is that we did not have another day on the boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Indonesia

One of the best things we did the whole trip! Great cooking class and great group of travelers that we cooked with. The chef sends you home with a recipe book as well!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jatiluwih Rice Paddy Fields by eBike
Jatiluwih Rice Paddy Fields by eBike
Indonesia

The biking was too difficult for me and I could not do it. More like mountain biking. The paths are very steep and narrow so come prepared. You also have to bike on the main road for a portion and that part is easier than the part through the rice fields. The rice fields themselves were beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling around Menjangan Island
Snorkeling around Menjangan Island
Indonesia

Very cool experience!

Quality of Experience
Food
Food was very basic but got the job done.
Guides, Drivers and Staff
Transport
Exploring the Local Plantations
Exploring the Local Plantations
Indonesia

Such a great experience. The raw sugar cane tasted unbelievable. The coffee part came at the end not the start so don’t come in expecting to get many different cups of coffee. Also bring cash to buy the coffee, chocolate, etc. to take home.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise from the Mount Bromo Caldera
Sunrise from the Mount Bromo Caldera
Indonesia

Unbelievable day, but plan on being up at 2:30 AM and hiking a lot before getting back to the hotel at 9 AM. Worth every second of it though.

Quality of Experience
Guides, Drivers and Staff
Transport
Prambanan: Indonesia’s Largest Shivaite Temple Complex
Prambanan: Indonesia’s Largest Shivaite Temple Complex
Yogyakarta
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Traditional Javanese Villages
Explore Traditional Javanese Villages
Indonesia

Easily one of the best activities we did. Our village guide Robi was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Borobudur: A UNESCO World Heritage Site
Borobudur: A UNESCO World Heritage Site
Yogyakarta
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Myriam Benmhaya
Myriam
Myriam Benmhaya
Local specialist in Bali, Indonesia | Replied on Aug 21, 2023

Thank you very much to all of you!
It will be a pleasure to organize another trip to discover some other parts of Indonesia! So many more places to discover :)
I wish you all a nice end of summer.

Best,
Myriam

Smooth coordination and pleasant experience w...
Iceland | Jul 29 - Aug 12, 2023

A
Ai Zhia C.
Singapore | Reviewed on Aug 21, 2023

Smooth coordination and pleasant experience with Silvia and the drivers / guides who

Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Aug 30, 2023

Hi Ai Zhia! We're stoked to hear you had a smooth ride with us and our team. Can't wait for you to get your hands on that photo book and relive the adventure! 📸

Cheers,
Silvia & Halldór

Pura vida -- Costa Rica -- Love the Kimkim Experience
Costa Rica | Aug 12 - Aug 19, 2023

Kelly
Kelly C.
San Mateo, CA | Reviewed on Aug 21, 2023
I normally like to plan my own trip. Because it is my first time in Costa Rica and not speaking any spanish, I decided to use a travel agent. I am so glad that I found Kimkim. Kimkim's approach of connecting me with a local specialist - Gustavo made a whole thing work and worry free. First there are lot of pre-curated tour information to give me some general ideas to work with Gustavo, then he sent me some initial choices which allows me to start to ask questions. He was always very... Read more

I normally like to plan my own trip. Because it is my first time in Costa Rica and not speaking any spanish, I decided to use a travel agent. I am so glad that I found Kimkim. Kimkim's approach of connecting me with a local specialist - Gustavo made a whole thing work and worry free.

First there are lot of pre-curated tour information to give me some general ideas to work with Gustavo, then he sent me some initial choices which allows me to start to ask questions. He was always very prompted with my questions, we were able to refine and make quick decisions. It only took us a few days from start to finish to determine our trip, versus, it would have taken me months if I would do it on my own.

Second, some of the boutique hotels Gustavo found for me, I don't image that I would be able to find it on my own. I was very impressed by Rio Perdido Hotel and Thermal River recommendation. It is in the middle of no where has to go through some very bumpy road. Gustavo took care of booking all the transportation in and out which made it worry free. The other boutique hotel Tierra Magnifica is not even listed on Expedia. I am grateful that Gustavo picked out those hotels for us which made the whole trip experience unique and magnificent. As those hotel small as it, they offer very unique environments and yet with great restaurants, I can just take my camera and walk around grounds, I will see magnificent birds and animals.

Third, Gustavo picked some awesome tours with very early start time (6:30am, 6:45am). I didn't start to appreciate until I get there which only a local specialist can call it out. As the weather in August, it often rains hard in the afternoon, early morning tours guarantee better weather. The tour options are great, met with my family's interests. We had a great time with all of them. The planned timing is also great for example going to hot spring on the first day after the long flight and car ride. Our favorite activity is the Rafting on Rio Tenorio

As for feedback, I wish I didn't book a tour ahead of time during my stay at Rio Perdido -- as there are so much to do within the resort. I have to say the waterfall expedition tour would be a great option if the transportation to the Hotel Hacienda Guachipelin didn't take up that much time (1.3 hr one way)

There was one small hiccup at the last day. On my itinerary it listed 9:00AM pick up from the hotel, however, the driver is confirmed as 11:00AM. Didn't cause any issues, but want to mention it for completeness.

Overall, the trip was a great experience for my family. I would recommend Kimkim to my friends and will definite use it again.

Hotel Reviews
Tierra Magnifica
Nosara

It is a very small boutique hotel (14) rooms. Free laundry service is also great. The view of the hotel is magnificent.

Authenticity & Character
Location
Hotel has a great view. It would be a little hard to get to on your own. Recommend transportation service.
Staff
Cleanliness & Comfort
Lomas del Volcán
Fortuna

From our bungalows, there is a great view of Arenal. The ground is amazing, we didn't use any of the pool facility as we were busy with the activities. The menu of the onsite restaurants is on the pricy side.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Río Perdido Hotel & Thermal River
La Fortuna

This is a very unique hotel, right next to a Thermal River. We had a center bungalow and an east bungalow. The bungalow is nested in the jungle. It has a rustic feel outside, however, once you get in, everything is ultra model. There are windows along 3 sides of the room. The outdoor rain shower is super cool. Center bungalow gives a more unique experience with the out-door shower.

Authenticity & Character
Location
Onside thermal river and hot-spring is a nice
Staff
Cleanliness & Comfort
Activity Reviews
Private Sloth Discovery Walk
Private Sloth Discovery Walk
Arenal/La Fortuna

It was a nice day walk. The guide told us due to the rain, the sloth went up high and curled into a ball. We were lucky enough to catch a 2 toe-sloth in a slight lower position. Was able to see a red frog, lizzard and few other birds.

Quality of Experience
Guides, Drivers and Staff
Guides and driver are very nice. They even prepared fresh Pineapple, juice and water at the end of the trip.
Mangrove Kayak & Standup Paddle Board Adventure
Mangrove Kayak & Standup Paddle Board Adventure
Nosara

The guide is knowledgeable about the animal. We were able to see a lot of water birds and crocodiles. The fresh coconut water is very refreshing.

{{start_location}} to {{end_location}} Rafting on Río Tenorio (Class 3-4)
{{start_location}} to {{end_location}} Rafting on Río Tenorio (Class 3-4)
Costa Rica

This is our favorite activity of the trip. It has the right balance of thrill and easiness. It was our kids first time rafting, the level 1-2 rapids are good learning ground. The river is warm and beautiful, there were good swimming spots a long the way. As the end, there were 3 level 3 and 1 Level 4 which adds the thrill.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-day Waterfalls Expedition
Full-day Waterfalls Expedition
Rincón de la Vieja

Maybe it is during the low season, it is like a private tour. There were no other people around the first 2 waterfalls, it was a bonus.

Quality of Experience
Food
It is the standard buffet style food.
Guides, Drivers and Staff
Although the transportation is long, my driver is very helpful. He prepared water for us, he told us about the surroundings.
Transport
The transportation is a bit long from my hotel to this activity. My hotel Rio Perdido offers very similar Hot-Spring, guided hike. If I knew this ahead of time, I might trade to take the activity at the hotel.
The Springs Hot Springs
The Springs Hot Springs
Arenal/La Fortuna

The springs resort is beautiful, the spa setting is beautify. I am glad that Gaustavo picked the activity here for us to enjoy the view and food without needing to pay the exorbitant hotel room.

Quality of Experience
Food
Guides, Drivers and Staff
Lost Canyon Waterfalls & Rappelling Adventure
Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna

The activity is super cool and something to brag about. Love the man-made Dam effect, got a really cool video out it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

A wonderful and fun trip to France
France | Aug 5 - Aug 19, 2023

I
Indhu S.
Sri Lanka | Reviewed on Aug 21, 2023
We had a super experience! Valentine was very helpful, knowledgable and accomodated all our requests during the planning and booking of the trip. Everything was organised in a very short time period (7 to 10 days before the trip). Also, we really appreciated that she was available to us throughout our trip in France and we were able to reschedule some private transfers and one tour. The tour guides were very knowledable and interesting. The travel including private transfers, internal flight... Read more

We had a super experience! Valentine was very helpful, knowledgable and accomodated all our requests during the planning and booking of the trip. Everything was organised in a very short time period (7 to 10 days before the trip). Also, we really appreciated that she was available to us throughout our trip in France and we were able to reschedule some private transfers and one tour. The tour guides were very knowledable and interesting. The travel including private transfers, internal flight and train rides were all well organised. Perhaps one area of improvement would be that we would have liked a little more transparency with the costs of the individual tours and private transfers. Overall, we had a great expereience! Thank you.

Hotel Reviews
Renaissance Aix-en-Provence Hotel
Aix-en-Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
B&B Domaine de l'Isle
Civray-de-Touraine

It was a very pretty and charming place but located a little far from restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Saint-Germain-des-Prés Pastry & Chocolate Walk
Saint-Germain-des-Prés Pastry & Chocolate Walk
Paris

This was quite an interesting experience and in addition to being introduced to some of the better pastry and chocolate shops, the guide also took us to some of the churches in the area. Sampling the pastries and chocs was also grerat!

Quality of Experience
Guides, Drivers and Staff
Private Tours of the French Riviera
Private Tours of the French Riviera
France
Quality of Experience
Guides, Drivers and Staff
Transport
Chenonceau Castle: entrance tickets
Chenonceau Castle: entrance tickets
France

Good audio guide

Quality of Experience
Guides, Drivers and Staff
Canoë under Chenonceau Castle
Canoë under Chenonceau Castle
France

Great views of the Chenonceau castle and it felt good to do something active

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Vouvray Wine Tasting Experience
Afternoon Vouvray Wine Tasting Experience
Amboise

Very informative guides and enjoyed the scenic drives!

Quality of Experience
Guides, Drivers and Staff
Transport
Louvre Private Family Adventure
Louvre Private Family Adventure
Paris

Guide was very good and made it interesting for the kids.

Quality of Experience
Guides, Drivers and Staff
Disneyland Paris: One Park Entrance Tickets with Premier Access Pass
Disneyland Paris: One Park Entrance Tickets with Premier Access Pass
France
Quality of Experience
Guides, Drivers and Staff
Driver was very friendly and accomodating
Skip-the-Line Eiffel Tower Summit Tickets
Skip-the-Line Eiffel Tower Summit Tickets
Paris

Amazing views of Paris from the Summit. Also, felt great to reach the top of one of the most famous structures in the world. Guide was also interesting and fun.

Quality of Experience
Guides, Drivers and Staff
Seine River Cruise with Audio Guide
Seine River Cruise with Audio Guide
Paris

The boat was very crowded but we saw the basic highlights of Paris. It was sometimes difficult to follow the audio guide

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Aug 23, 2023

Bonjour Indhu,
Thank you very much for your review!
All your remarks are very important and helpful for us, in order to improve our services.
We hope you enjoyed your family trip, it was a pleasure to organize it quite last-minute.
See you soon in Europe,
Valentine

10 days in beautiful Chile
Chile | Aug 5 - Aug 14, 2023

N
Nik K.
Lutherville, MD | Reviewed on Aug 21, 2023
Lorena planned a great trip! Even more important, flight changes required us to change our itinerary just a few weeks before the trip, and Lorena remade the plan without missing a beat. Vendors for the excursions/adventures she arranged were all fantastic: reliable, informative and fun. Lorena was a great communicator before and during the trip. We need to go back to Chile to explore the parts of this beautiful country we didn't get to on this trip! Read more

Lorena planned a great trip! Even more important, flight changes required us to change our itinerary just a few weeks before the trip, and Lorena remade the plan without missing a beat. Vendors for the excursions/adventures she arranged were all fantastic: reliable, informative and fun.

Lorena was a great communicator before and during the trip. We need to go back to Chile to explore the parts of this beautiful country we didn't get to on this trip!

Hotel Review
Hotel Cumbres San Pedro
San Pedro de Atacama
Authenticity & Character
Location
About a 20 minute walk to town, but hotel shuttle was reliable
Staff
Cleanliness & Comfort
Activity Reviews
Valle Nevado Ski Resort
Valle Nevado Ski Resort
Santiago

Rentals were very easy in Santiago before heading up to the mountain. The ride up and down can be a little stomach-churning with all the hairpin turns and the sometimes impatient drivers! The mountain was nice but only some trails were open. We spent a day skiing, which was enough - there wasn't enough open to spend any more time than that on the mountain (for reference: we are fairly experienced skiers - black/double black in the Rockies), but we definitely got a kick out of being able to ski in August!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

Don't worry: getting up EARLY in the morning to head out to the geysers is worth it! They're almost other-worldly and they're absolutely beautiful rising in the cold air and as the sun rises in the morning. The tour company was great and prepared a delicious breakfast for us on the way back!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maipo Valley Wine Experience
Maipo Valley Wine Experience
Santiago

Four stars only because the second winery - Santa Ema - wasn't quite as fun/informative as the first, Santa Rita. I think Santa Rita does a LOT more tours, so they seem to have the whole experience better planned. Santa Ema's guide was friendly but not as informative about the wines, the terroir, etc. Having said that, it's a beautiful winery (as is Santa Rita) and drinking wine on a nice, sunny day is never a bad thing....

Quality of Experience
Guides, Drivers and Staff
Transport
Buggy Safari Through the Desert
Buggy Safari Through the Desert
San Pedro de Atacama

JP was a great guide for multiple excursions with him. We had a great time on the stargazing and buggy ride in particular. The buggy ride let us explore parts of the desert landscape that just weren't accessible by car.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Aug 21, 2023

Hola Nik, a big thanks to the family for allowing me to plan this fantastic trip with you! Portillo would be a great place to spend some time skiing with exhilarating double-black slopes... when we have a better snow season. Easter Island and Patagonia will also be waiting for you.
Best always,
Lorena

Iceland was a spectacular trip.
Iceland | Aug 7 - Aug 16, 2023

Joanne
Joanne O.
Lancaster, PA | Reviewed on Aug 20, 2023
Iceland was a spectacular trip. Janel gave us lots of good tips on places to see while in Iceland and mapped out everything great. There were a couple map points which were a little off but we figured it out. Everything was breathtaking. Our favorites were the Glacial Lagoon and Ice Cave Tour. Both highly recommended and not to be missed!! Read more

Iceland was a spectacular trip. Janel gave us lots of good tips on places to see while in Iceland and mapped out everything great. There were a couple map points which were a little off but we figured it out. Everything was breathtaking. Our favorites were the Glacial Lagoon and Ice Cave Tour. Both highly recommended and not to be missed!!

Hotel Reviews
Vík Apartments
Vik I Myrdal

Great location in the amazing town of vik. Beautiful view of the mountains and short walk to the black sand beach.

Authenticity & Character
Location
great great view.
Staff
Cleanliness & Comfort
Gljufurbustadir Holiday Homes
Hveragerði

Was a little disappointed that we had to fill and empty the hot tub ourselves but otherwise was great. Nice location near the Viking Restaurant and a cute little town as well as places to hike. Comfy beds and plenty of room. Watched a great sunset from our porch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

Our guide Maria (from Greece) was amazing. Super helpful and fun. It rained when we went but it didn’t take away fro the magic at all. To walk in the glacier and see the enormity of it was breathtaking!!

Quality of Experience
Simply stunning. Well worth it.
Guides, Drivers and Staff
Maria was amazing!
Transport
Nice view on drive out.
Hjalparfoss
Iceland

Stunning like all of the waterfalls we saw. Lots of cool rocks to climb around on to see from a different view.

Quality of Experience
The Secret Lagoon
The Secret Lagoon
Iceland
Vatnshellir lava cave tour
Vatnshellir lava cave tour
Iceland

Our guide was friendly, knowledgeable and helpful.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Janel Doyle
Janel
Janel Doyle
Local specialist in Iceland | Replied on Sep 04, 2023

Hi Joanne,
It was a pleasure working with you and I am so happy to hear that you had such a wonderful time! Thank you for uploading photos of your holiday! Looks amazing. I really look forward to assisting you again should you plan on exploring other parts of the country.

A hectic trip with some complications, but Kimkim handled every detail perfectly.
Greece | Aug 6 - Aug 17, 2023

Eric
Eric L.
Cortlandt Manor, NY | Reviewed on Aug 20, 2023
We planned a family trip. Mom's 80th. Post COVID revenge travel. To Greece. About which we knew next to nothing. For a big group (6 adults) with complicated logistics. We found KimKim on-line. Used their tool to assess our needs. And Irene put together a trip that matched our interests and met our needs. We chose Thessaloniki for its importance in Jewish history. The tour was quite good. Though note to tour guide Dina, less emphasis on Jews' perceived wealth would have been okay. The... Read more

We planned a family trip. Mom's 80th. Post COVID revenge travel. To Greece. About which we knew next to nothing. For a big group (6 adults) with complicated logistics.

We found KimKim on-line. Used their tool to assess our needs. And Irene put together a trip that matched our interests and met our needs.

We chose Thessaloniki for its importance in Jewish history. The tour was quite good. Though note to tour guide Dina, less emphasis on Jews' perceived wealth would have been okay. The one remaining synagogue is poignant. And the museum is well done. The waterfront and neighborhood around the hotel is beautiful. At the last minute we added a side trip to Pella. Kimkim made it happen promptly and smoothly. (That's the theme: Kimkim handled all of our requests and all of our needs smoothly, promptly and effectively.) The museum at Pella is fabulous. And empty. The actual dig site is not really developed to be tourist friendly. Perhaps if we had a do-over, we'd skip Thessaloniki and spend time at the Athens Jewish museum.

Athens is beautiful. Like the postcards. And mom climbed the acropolis. Don't miss the acropolis museum. Don't miss the archeology museum.

And when mom needed hearing aid repair, Kimkim found us a great audiologist.

Chania was our favorite. Less over-run by tourists. Lots of history. Don't miss the archeology museum (which we discovered on our own but which Kimkim should encourage). The wine tasting and olive oil tour was a fun day. But there was also a wine tasting on Santorini with better wine. (Sorry, Crete) We arranged a visit to Friday night services at Etz Chaim. Wonderful, warm and inclusive service. Glad it is an active synagogue rather than a museum to a lost community.

The beach day on Crete was beautiful. But mom and I missed it. Mom tested positive for COVID and we spent the day at the hospital trying unsuccessfully to obtain Paxlovid. Apparently, it is reserved for EU citizens and no mechanism to get it for Americans. They offered to admit mom for remdesivir, which she did not need. The rest of the family said George, their guide, showed them a great day.

Fortunately, mom never had more than a sore throat which passed quickly. Unfortunately, she spent the rest of the trip in quarantine. Kimkim nimbly made alternate travel and hotel arrangements to accommodate our new needs. And got her VIP handling at the airport for her trip to Athens then home.

Kimkim set us up with cars to travel from Chania to Heraklion. The trip was beautiful. Spectacular vistas. But if we went to the lake, we should have swam. Or not gone. And we didn't find the recommended waterfall though we did find picturesque restaurants in the vicinity

Impossible to overstate Knossos. Don't miss it. Better than acropolis. Our guide was unhappy that the museum was not on our itinerary. (And maybe I'd have preferred that to the wine tasting day. But our large group has other interests than just mine.)

Do not drive in Heraklion.

Car drop-off, ferry to Santorini went smoothly. When pick up at ferry was not smooth, a call to Kimkim fixed it.

Santorini is gorgeous. Magnificent. And so packed with tourists that it's unpleasant. I have no need to go back. The wine is better. Akrotiri is very impressive. And possibly important (But the remains of the third Minoan settlement appeal more to me than to others in the group.) The private catamaran trip around Santorini was a lovely way to end a hectic trip. The Galaxy S9 phone says waterproof. But died after the water.

We had too many travel days. And too many flights but much of this was of our own devising since we wanted to make the trip all encompassing. But Kimkim made the entire experience smooth and handled every situation that came up. They did an excellent job!

Hotel Reviews
City Hotel Thessaloniki
Thessaloniki

Nice room, nice location, nice breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

Santorini is gorgeous in large part due to the challenging terrain. Many of the roads are windy and single lane though allow for two way traffic. Had a short but challenging walk from where we were dropped off by our driver to the hotel. Took us a while to locate the hotel office. Once there, while i was signing the group in, the inn keeper made a nasty comment about my unseen but heard (grown) "children"who were trying to get all of our luggage down the steep ramp onto the hotel property. There were some laughs but nothing disruptive. Bathroom was nothing special (it was impossible to shower without flooding the bathroom, the tile in the entire bathroom/shower was slippery when wet). Though reported by the innkeeper that the breakfasts were "award winning," we found them to be nothing special. In fact, of all the places we stayed, it was the worst. Breakfast is delivered to your room in 15 minute increments. The innkeeper also complained that our 9:30 AM tour was messing up the breakfast schedule since they don't start delivering breakfast until 8:30 AM, can only delivery to one room every 15 minutes and the earliest times were already booked. As a concession, he agreed to serve us cold options at 8 AM.

Authenticity & Character
Very pretty.
Location
Busses are within walking distance and got us where we wanted to go more reliably than a taxi.
Staff
Paul was very uptight but warmed a bit with time.
Cleanliness & Comfort
The room was clean and bed comfortable. The bathroom left much to be desired. Innkeeper (Paul) could be friendlier and more welcoming to guests arriving tired and weary, even if it is 12:30 PM.
Olive Green Hotel
Heraklion

Really nice room. Shower, toilet and sink were each located in a different part of the room so more than one person could be doing their thing without preventing a roommate to access the other things.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kriti Hotel Chania
Chania, Crete

Nice hotel. Located across the street from a venue that had late evening shows and concerts. Glass doors and windows kept much of the sound out but was still audible in the rooms. Apparently one show did not end until midnight. Luckily we were so tired that it did not keep us awake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Several of the rooms contained two twin beds. We were a large enough group that we were able to trade with one of our sons who had a king all to himself. My other son and his girlfriend called the front desk an they handled it by moving furniture and pushing the beds together.
Sweet Home Hotel
Athens

Lovely rooms with tall ceilings. Inn keeper and staff could not be nicer.

Authenticity & Character
Beautiful. Felt very European.
Location
Was a short walk to the places we wanted to go.
Staff
At breakfast offered to fill out water bottles with ice water!
Cleanliness & Comfort
Activity Reviews
Useful Information
Greece

There was no time to experience Heraklion.

Quality of Experience
Transport
Private Santorini Driving Panorama
Private Santorini Driving Panorama
Santorini

We saw much of the island. Oia is so overcrowded that an hour there seemed like forever. And yet we went back for dinner. Akrotiri is spectacular. But I am in danger of making this an archeology tour. Wine tasting was nice. And better wines than Crete. A little uncomfortable with the lack of choice in restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
Palace of Knossos Private Tour
Palace of Knossos Private Tour
Greece

Fabulous guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable we drove ourselves. An adventure for a different section.
Balos & Falassarna Beach Tour with Lunch
Balos & Falassarna Beach Tour with Lunch
Chania

Gorgeous

Quality of Experience
Food
Guides, Drivers and Staff
Loved George
Transport
Olive Routes and Villages Around Chania
Olive Routes and Villages Around Chania
Chania

Pleasant and fun day. Three wine tastings and an olive oil factory.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Old Town of Chania guided walk
Private Old Town of Chania guided walk
Chania

Great knowledgeable friendly. Could have taken us to the excavations just a block or two away. But we made it back there on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Local Transfer in Athens
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Fabulous. And fabulous museum. Time for the Brits to return the Elgin marbles

Quality of Experience
Guides, Drivers and Staff
Transport
Pella & Vergina Guided Tour
Pella & Vergina Guided Tour
Thessaloniki

Museum is outstanding. And the guide who met us at Pella was extraordinarily knowledgeable. The actual site is not well developed for tourists. A few mosaics in a field.

Quality of Experience
Guides, Drivers and Staff
Transport
Salonica Jewish Heritage Tour
Salonica Jewish Heritage Tour
Thessaloniki

Our guide was knowledgeable and informative. A little too much about Jewish wealth. (That stereotype breeds resentment and ultimately causes anti Semitic violence.) And so sad that the synagogue is a monument to people who are gone rather than a functioning congregation. The museum is excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Santorini Caldera Cruise
Private Santorini Caldera Cruise
Santorini

Excellent way to end a tiring but amazing vacation.

Quality of Experience
Food
The two person crew prepared a delicious Greek meal for us with pasta, grilled fish and yummy sides.
Guides, Drivers and Staff
Christopher and Anastasia were warm, friendly and eager to make us comfortable.
Transport
The young driver who picked us up at our hotel drove the van backwards down a narrow windy road like a pro. Very impressive (this was done since there is little room to turn around at the drop off, near the water). ie We were ery mna aiwentptOur
Local specialist: Irene Lappa

Excellent service, especially if you need help planning!
Vietnam | Aug 1 - Aug 8, 2023

Steven
Steven P.
Mequon, WI | Reviewed on Aug 20, 2023
This trip was incredibly well done! The website is very easy to use to plan and customize a trip. I frankly didn’t know quite how or where to start, and Camellia did an excellent job generating an agenda and tailoring it to our needs. The hotels were wonderful and activities perfect. Thank you! Read more

This trip was incredibly well done! The website is very easy to use to plan and customize a trip. I frankly didn’t know quite how or where to start, and Camellia did an excellent job generating an agenda and tailoring it to our needs. The hotels were wonderful and activities perfect. Thank you!

Hotel Reviews
Hotel Majestic Saigon
Ho Chi Minh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aira Boutique Hoi An Hotel & Villa
Hoi An

Truly excellent and comfortable rooms!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai

You can even get massages onboard!

Authenticity & Character
Nice, spacious rooms
Location
It’s a ship!
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi

Great location, nice amenities, very gracious people! Even gave us a going away gift.

Authenticity & Character
Location
Staff
Such nice, welcoming people!
Cleanliness & Comfort
Activity Reviews
Ho Chi Minh Departure Transfer
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mekong Delta Day Trip
Mekong Delta Day Trip
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City

This is fascinating. If you’re claustrophobic you might not want to actually go in the tunnels. But the overall experience is quite interesting nonetheless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly to Ho Chi Minh City
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Tra Que Village & Hoi An City Tour
Visit Tra Que Village & Hoi An City Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bai Tu Long - Hanoi - Flight to Danang then Hoi An
Bai Tu Long - Hanoi - Flight to Danang then Hoi An
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi -Bai Tu Long Bay welcome on board
Hanoi -Bai Tu Long Bay welcome on board
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Really appreciated the nice air conditioned suvs!
Hanoi Street Food Tour
Hanoi Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Very fun people! And drove us safely even in the rain.
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Sep 18, 2023

Dear Steven,

Thanks for the 5 star review.

I am so happy that you had such an amazing trip It was my pleasure to assist you with your trip. !

Best regards,
Camellia

Exceeded all of our expectations
Portugal | Aug 11 - Aug 19, 2023

K
Karen Y.
Basking Ridge, NJ | Reviewed on Aug 20, 2023
We loved our trip to Portugal both in Lisbon and Algarve. Pedro was fantastic. He was fast to support and quickly understood our interest of both active and relaxing vacations. We enjoyed all our actives and hotels were great ! His restaurant recommendations were spot on and really gave us a sense fro different locations to experience. Everyone loved the Cave Kayaking in Lagos as our best experience but it was all excellent. Pedro also checked in with us daily to ensure we had a great time... Read more

We loved our trip to Portugal both in Lisbon and Algarve. Pedro was fantastic. He was fast to support and quickly understood our interest of both active and relaxing vacations. We enjoyed all our actives and hotels were great ! His restaurant recommendations were spot on and really gave us a sense fro different locations to experience. Everyone loved the Cave Kayaking in Lagos as our best experience but it was all excellent. Pedro also checked in with us daily to ensure we had a great time and remind us on what the next adventure would be. I literally didn’t have to think which is what I liked best. We will definitely return to Portugal where the weather was spectacular and the people were so friendly .

Hotel Reviews
Pestana Cidadela Cascais
Cascais

So cute and very Artsy! It was a great stop on our last night. Staff was very helpful and friendly. So many places to explore in the hotel and the art work was so great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palmares Beach House Hotel - Adults Only
Lagos

Beautiful view of the ocean (just note you can’t walk to it). Restaurant was fantastic and service was very helpful and attentive. We got a shuttle to the beach and rented beach beds for the day and it worked out well. Dinner at this restaurant was our favorite on our entire trip. Very quiet and peaceful.

Authenticity & Character
Location
A bit far so you need a car or Uber but it balances the bush with quiet
Staff
Cleanliness & Comfort
The One Palácio da Anunciada
Lisbon

Beautiful hotel and very close to everything but quiet and serene. Breakfast was awesome in the beautiful outside garden.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Very crowded so just be prepared. Our driver was great and recommended a great restaurant for lunch which was outstanding over the ocean and away from the crowds of Sintra. Hiking in the Pena Palace was our favorite and I would recommend if the lines are too long explore all the outside area and gardens and you could skip the inside if you don’t want to give up too much time on your day. Outside is beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon

Excellent guide and walk. He adjusted our walk based on what we had seen the day before which we loved. The wine tasting was a great way to end the walk and we covered a lot of ground.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Lisbon's Riverside on a E-Bike Adventure to Belém
Exploring Lisbon's Riverside on a E-Bike Adventure to Belém
Lisbon

Beautiful bike ride. And great views over the water and monuments.

To Eat Suggestion: Baía do Peixe
To Eat Suggestion: Baía do Peixe
Cascais

Very good. Friendly staff and overlooking the water. Excellent seafood

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

The Fado as amazing once they started but they took a long break after 3 songs so why it goes for a long time into the night. Food is not worth it. We were told that was the case so all fine . I would suggest find a place to drink and listen to Fado so your not disappointed before the music starts.

Quality of Experience
Food
Explore the Enchanting Ponta da Piedade Grottoes on a Thrilling  Kayaking Expedition
Explore the Enchanting Ponta da Piedade Grottoes on a Thrilling Kayaking Expedition
Portugal

Excellent guide and amazing way to see the caves. It was fun, easy going and beautiful. Blue fleet did a great job.

Quality of Experience
Guides, Drivers and Staff
Transport
To Eat Suggestion: Luca´s Rooftop Restaurant
To Eat Suggestion: Luca´s Rooftop Restaurant
Portugal

Food was great, view beautiful and staff friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Boat Voyage to the Spectacular Benagil Grottoes
Private Boat Voyage to the Spectacular Benagil Grottoes
Portugal

Highly recommend. It’s so beautiful and cool to see the caves.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Aug 20, 2023

Hello Karen,
Thank you so much for spending some time writing this feedback - Your positive experience and comments really mean a lot to me.
Looking forward to welcome you, your friends and family in the future :)
Your friend in Portugal - Pedro

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