Kimkim Trip Reviews

4.8
Based on 19,802 ratings
Read 19,802 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Used kimkim to customize a 12 day trip to Pe...
Peru | Sep 1 - Sep 12, 2023

T
Terry W.
Pearland, TX | Reviewed on Oct 29, 2023
Used kimkim to customize a 12 day trip to Peru with time in Lima, Paracas, Sacred Valley, Aguas Calientes/ Machu Picchu, Cusco, and Puno and loved every minute of it. Anne organized every transfer, guide, ticket, hotel, etc… and everything went perfectly. As a well seasoned traveler who usually does all the organizing and bookings myself, kimkim saved us hours (if not weeks) of work on this trip. All our guides were fantastic - kind, professional, intelligent - and made sure we were taken... Read more

Used kimkim to customize a 12 day trip to Peru with time in Lima, Paracas, Sacred Valley, Aguas Calientes/ Machu Picchu, Cusco, and Puno and loved every minute of it. Anne organized every transfer, guide, ticket, hotel, etc… and everything went perfectly. As a well seasoned traveler who usually does all the organizing and bookings myself, kimkim saved us hours (if not weeks) of work on this trip. All our guides were fantastic - kind, professional, intelligent - and made sure we were taken care of at all times. Most notably, we spent a good amount of time with Gabrielle and Sondro in Cusco (they were exceptional!). Eddie at Machu Picchu and Willy in Puno also took great care of us. Kimkim made great hotel choices - excellent locations, services, and amenities and their suggestions on activities in Peru were spot on! Would definitely use kimkim again! Love love love!! Thank you for the wonderful holiday!❤️

Hotel Reviews
Sonesta Posadas del Inca Yucay
Urubamba

This place was beautiful! It’s a former monastery surrounded by mountains with a chapel and courtyards and grounds so pretty and flush with flowers, I think I must have taken 500 pictures here alone! It is peaceful and serene here, just lovely! There are several restaurants, a cafe/ice cream shop, bar, etc… location is great for seeing sites in and around Sacred Valley.

Authenticity & Character
La Hacienda Bahía Paracas
Paracas

This resort is really a special place… we were only there for one night but I wished it was for more. It was beautiful to start, right on the ocean and the nature preserve which includes the bird sanctuary but the grounds alone were stunning. Seems there’s something for everyone- water activities, playground, spa, a gym, fine dining, and a fantastic museum!!

Authenticity & Character
Location
Easy access to town but stunning surroundings what can I say, this place is special…
Staff
Cleanliness & Comfort
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Oct 30, 2023

Hello Terry,
I am so happy to read that your experience went perfectly and you had a great time in Peru with us. All our team here always do their best with the details, and the guides we work with are very knowledgeable and excellent people. I am glad to know that you ended up enjoying our hotel recommendations. If you ever come back to Peru, maybe you could stay longer in Paracas. Thanks again for trusting us with your trip. We wish you and your sister the best!

Loop from Marrakech to Casablanca, via Sahara Desert, Fes & Chefchaouen.
Morocco | Oct 16 - Oct 23, 2023

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Helga V.
Bethesda, MD | Reviewed on Oct 29, 2023
Our driver/ guide Yassine Taibine was excellent: friendly, calm, informative without being intrusive. He drove with skill and great attention to safety and comfort. We enjoyed his company very much. Read more

Our driver/ guide Yassine Taibine was excellent: friendly, calm, informative without being intrusive. He drove with skill and great attention to safety and comfort. We enjoyed his company very much.

Hotel Reviews
Hotel Odyssee Center
Casablanca

Modern hotel, but past its prime. Built with nice finishes, but not well maintained.

Dar Meziana
Chefchaouene
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mazar Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga
Ksar Sultan Dades
El Hart

Nicely decorated and clean rooms but poor noise insulation. Could clearly hear neighboring showers in use, and other guests’ children running around. Fortunately things quieted down at bedtime. Hotel is set on a hilltop, reached by a gravel road. Wonderful views. Walking to restaurants in town would have been tough, but dinner (set menu) and breakfast were served onsite.

Staff
Activity Reviews
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes
Quality of Experience
Food
We were steered into a restaurant recommended by our local guide. Food was good, but would have appreciated a few options.
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert with Sunset Camel Ride
Overnight in the Sahara Desert with Sunset Camel Ride
Morocco

Seating pavilion next to the camp was not in use, yet brightly lit, detracting from the night sky. Suggest changing this to allow for easier Milky Way viewing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Nov 27, 2023
Dear Helga, I'm delighted to hear that you had such a positive experience with our driver/guide, Yassine. Your feedback is truly appreciated, and it's wonderful to know that Yassine's friendly and informative approach, coupled with his skillful and safe driving, contributed to an enjoyable and comfortable journey for you. At MOBT Global and KimKim, we take pride in providing exceptional service, and your kind words about Yassine's professionalism and demeanor reinforce our commitment to... Read more

Dear Helga, I'm delighted to hear that you had such a positive experience with our driver/guide, Yassine. Your feedback is truly appreciated, and it's wonderful to know that Yassine's friendly and informative approach, coupled with his skillful and safe driving, contributed to an enjoyable and comfortable journey for you.

At MOBT Global and KimKim, we take pride in providing exceptional service, and your kind words about Yassine's professionalism and demeanor reinforce our commitment to customer satisfaction. I will make sure to pass along your compliments to Yassine, as I'm sure he will be thrilled to hear about the positive impact he had on your experience. Thank you for choosing to travel with us. We look forward to the opportunity to serve you again in the future and provide another memorable travel experience.

Loved Everything About Morocco
Morocco | Oct 14 - Oct 20, 2023

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Hanna G.
Dominican Republic | Reviewed on Oct 29, 2023

We had an incredible trip that left us in love with the country and people. Hakim, our trip agent from Orión Trek, was very easy to work with and organized exactly the trip we wanted. His customer service is unparalleled. Othmane, our driver, was the star of the trip. He was always on time, happy to share details about the country while we were on the road, friendly and helpful. We enjoyed all of the tour guides as well. We look forward to visiting Morocco again.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Nov 01, 2023
Hi Hanna, Thanks a lot for the time you dedicated to leaving your precious review! It has been a great pleasure working with you and Lewis during the past months. The exchange with you has always been positive and fun. I'm glad to hear your experience was full of beautiful memories and that everything went as planned and expected. It's also great to hear you enjoyed Othman's services. He's definitely one of our best drivers and we strongly recommend his services and appreciate his... Read more

Hi Hanna,

Thanks a lot for the time you dedicated to leaving your precious review!

It has been a great pleasure working with you and Lewis during the past months. The exchange with you has always been positive and fun. I'm glad to hear your experience was full of beautiful memories and that everything went as planned and expected. It's also great to hear you enjoyed Othman's services. He's definitely one of our best drivers and we strongly recommend his services and appreciate his professionalism too.

We can't wait to welcome you again, Hanna. Hopefully, we'll be able to work with you in the near future and provide another unforgettable experience around the country.

Best,
Hakim

A great success
Italy | Oct 19 - Oct 28, 2023

Anthony
Anthony L.
Newark, NJ | Reviewed on Oct 29, 2023
Planning and arrangements were very easy and flexible. Giulia our specialist was fantastic and very helpful. We could not have done this trip as well without her. Our trip was a great success for the most part. Rainy weather is never great but we have enjoyed ourselves none the less.
We experienced significant travel delays on the high speed train from Florence to Naples (3 hour delay which nearly caused us to miss Pompei entirely). Thanks to Kimkim, this did not happen. In fact, we...
Read more

Planning and arrangements were very easy and flexible. Giulia our specialist was fantastic and very helpful. We could not have done this trip as well without her.

Our trip was a great success for the most part. Rainy weather is never great but we have enjoyed ourselves none the less.
We experienced significant travel delays on the high speed train from Florence to Naples (3 hour delay which nearly caused us to miss Pompei entirely). Thanks to Kimkim, this did not happen. In fact, we never felt alone or abandoned. They were always just a What'sAp message away and they responded quickly to whatever we had going on. Really top notch.

We had a nearly two hour delay traveling from Naples to Florence, which caused us to make our prescheduled Vatican tour within about ten minutes of the start time. Kudos to our drive and Kimkim for working with us as the delays mounted and for providing great assistance. We did not miss anything because of their attention to detail and staying in touch. Remember to download What'sAp--this was critical during challenging events.

I was, however, deeply disappointed with our tour guide on the day trip to San Gimignano and Volterra . Her driving was very fast and uneven, At least two or three of us were "car sick" from the style and type of driving--one of the more unpleasant car trips I have had in a long time. She was very efficient and we arrived and ended on time, but she was also very impatient, handled questions badly and was much too bossy. Not rude exactly, but not the temperament I would expect from someone running a tour.

Our hotel in Sorrento, Grand Hotel Aminata, was also a bit musty and probably the worst of the places we stayed. It had an excellent view of the harbor though which we loved. We are not fussy people, but our room had a slight, but distinct, smell that we did not like. Otherwise, the accommodations were excellent and well placed. The La Maison du Sage in Florence was particularly excellent and deserves special mention. Our stay at The Regency in Rome was also excellent (though we booked this directly).

Antonio, our driver (and guide) for the Sorrento and Amalfi Coast portion of our trip was excellent. He could not have been more courteous and friendly. He helped us deal with the delayed train and abbreviated Pompeii tour, and he drove us around the Amalfi Coast in style and comfort. P.S. Our guide Rafael at Pompeii was also excellent and we enjoyed his tour very much-if only it could have been longer but that was unavoidable.

We also highly recommend the EBIKE tour we took in Rome. Our guide Irina was excellent. Do this early in your stay if you can as it was a great way to survey the city and find points of interest.

Hotel Reviews
Grand Hotel Aminta
Sorrento

This hotel was a bit of a letdown. The room had a musty odor, and it was lackluster. However, the food was fantastic, and the shuttle service was convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison du Sage
Florence

This place was absolutely fantastic. The ambiance was so enchanting that we even bought a diffuser that smelled like the hotel. They brought us breakfast in our room, and everything was just perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Florence Food Tour
Florence Food Tour
Florence

This trip was a bit of a letdown. Our tour guide was a bit rude and drove crazy. It was so bad that we had to stop to let people out because they were feeling sick. The guide wasn't very pleasant, and it felt like she didn't let the whole experience breathe.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rome: E-Bike Evening Tour with Italian Dinner
Rome: E-Bike Evening Tour with Italian Dinner
Rome

The bike tour was one of the best things we did. Although we wished we had done it sooner in Rome to get a good feel for the city and then backfill the rest.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

This tour was fantastic! Our guide was great and managed to get us through as much as possible despite our delayed train.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Nov 03, 2023

Dear Anthony,
thank you so much for this wonderful review!
It was my pleasure to work with you on the crafting planning of your perfect trip!
I am thrilled to know that your trip was amazing and that even if something didn't go exactly as planned because of the train delays, you were able to find the necessary support with our experienced team.
I love also the wonderul pictures that you shared, thanks so much!!
I will be looking forward to welcome you back in beautiful Italy,
until then, I wish you all the best!
Giulia

Amazing holiday in Greece
Greece | Oct 19 - Oct 28, 2023

Denise
Denise W.
Singapore | Reviewed on Oct 29, 2023

Eleni and Mariliza were wonderful and patient in shaping an itinerary that suited my daughter and myself. We visited Athens, Naxos and Santorini, 3 days at each place. We were looked after each step of the way. The location and standard of hotels were good and we never had to worry about transportation as that we taken care for us. Mariliza checked in on us regularly to see how we were doing. Overall a memorable and enjoyable holiday!

Local specialist: Eleni Koropouli

Fuss-free planning to Morocco (good for first-timers)
Morocco | Oct 11 - Oct 20, 2023

Sarah
Sarah C.
Singapore | Reviewed on Oct 29, 2023
The entire process of planning and booking of the entire trip was effortless and stress-free thanks to Ali and Said! They are quick to respond to our queries before and during the trip. Said was also quick to help us secure tickets to an attraction in Marrakech when we had issues paying for the tickets online using our credit card during the trip. We would like to thank the local guides - Cherif (for Fez) and Hanaan (for Marrakech) - as they showed us around the local markets and shared... Read more

The entire process of planning and booking of the entire trip was effortless and stress-free thanks to Ali and Said! They are quick to respond to our queries before and during the trip. Said was also quick to help us secure tickets to an attraction in Marrakech when we had issues paying for the tickets online using our credit card during the trip.

We would like to thank the local guides - Cherif (for Fez) and Hanaan (for Marrakech) - as they showed us around the local markets and shared much with us about local culture and experiences. This was one of the highlights of the trip for us!

Lastly, not forgetting our driver for the whole trip - Rachid! He drove us through the whole of Morocco tirelessly for 10 days. Although he was not familiar with our itinerary at times (and we had to remind him), he was able to adjust the itinerary to accommodate our requests during the trip. For that, we are thankful for his help!

Hotel Reviews
Riad Le Pèlerin
Marrakech

Clean and comfortable place to stay. Located near the secret garden and medina, which made it easier for us to explore the medina ourselves at our own time.

Authenticity & Character
Location
near the medina.
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

This hotel appeared run-down which we wondered if it was due to the recent earthquake in September 2023. The lights in the room were flickering throughout the night and the rooftop jacuzzi was closed for renovation.

Authenticity & Character
Location
Our driver had difficulty finding this place. Perhaps clear signages along main road will be helpful.
Staff
very accommodating
Cleanliness & Comfort
Walls were cracked at many places, lights were flickering and dim in the room.
Tiziri Luxury Camp
Merzouga

Tiziri camp is a luxury camp because it provides a toilet and a shower facility within each room, which is certainly a luxury in the middle of a desert. The comfort of staying at this campsite is not to be compared to comfort of staying at a hotel in a city. Nonetheless, this campsite is comfortable to stay at for 3D2N and it has several activities that allow you to understand more about the desert and the nomads living there. Thanks to the enthusiastic and approachable staffs at this campsite, we really enjoyed our stay in the desert and learnt so much about the Berber culture. Would recommend this campsite to all first timers to the desert!

Authenticity & Character
Location
Will need to take 4x4 or camel to the campsite! Highly recommends the 2 hour camel ride.
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Gorgeous hotel decorations and spacious hotel rooms. Staffs are very friendly and approachable as well. Would highly recommend this place to anyone who wants to experience staying in a Riad!

Authenticity & Character
Love the hotel main hall, poolside and room decorations. Would suggest to give the rooftop a miss though.
Location
Located inside the medina which meant that cars are not allowed to park there. Will need to drag your luggage to the riad for a short distance.
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Nice and quiet hotel with great view of Chefchaouen.

Authenticity & Character
Location
Has a great hilltop view of whole of chefchaouen. Was a little hard for the driver to find.
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Service is great but the hotel and room decorations are fairly old. Would be good if towels can be changed as they seemed overused.

Authenticity & Character
Location
Staff
Staffs are approachable and very helpful
Cleanliness & Comfort
bath towels could be changed
Activity Reviews
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco
Quality of Experience
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga
Quality of Experience
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Enjoyed the medina tour with local guide Hanaan who shared with us about the history of the palace and also helped us with our souvenir shopping.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

We are thankful for our driver being our guide at Ait Ben Haddou. We did not visit Telouet (that was listed in the itinerary) as it was closed for repair after the recent earthquake in September.

Quality of Experience
Guides, Drivers and Staff
Transport
From Merzouga Desert to Aït Benhaddou
From Merzouga Desert to Aït Benhaddou
Morocco

This was a fairly long drive with multiple stops in between - ie fossil factory, desert rose shop, Todra Gorge and silverware shop. Our driver became our guide for this segment as this was his hometown.

Quality of Experience
Guides, Drivers and Staff
Transport
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

Definitely a highlight of this trip! First was the 2 hour camel ride to the camp site at sunset/under night sky. We had campfire at night under the gorgeous night sky while listening to Berber music performance by the staffs. On the following day, we visited a nomad tent to learn about the nomadic way of life, visited Gnawa House, tried Berber pizza for lunch and ended the day with sandboarding at sunset. The staffs at the camp site were very hospitable and approachable, which made the whole experience very enjoyable. Would recommend this to all first timers to the desert!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco

The entire journey took around 8 hours (even without much stops in between). It was not possible to stop for the stops recommended in the itinerary as we had to reach Merzouga Desert before sunset. We ended up exploring Erfoud (fossil factory) after returning from the desert.

Quality of Experience
Food
Guides, Drivers and Staff
This journey must have been tough for the driver and we appreciated his efforts.
Transport
Dine with a Local Family
Dine with a Local Family
Morocco

Enjoyed this activity as we got to learn more about the education system and food culture in Morocco from a local family.

Quality of Experience
Food
Guides, Drivers and Staff
our guide did not know about this activity and we had to remind him about it. We really appreciated the hospitality shown by the host and her family members.
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Great experience in the medina with local guide Cherif! Learnt a lot about moroccan history and culture. Shopping can be quite pricey though as you will be brought to the cooperative shops (where you will be paying for the guaranteed quality).

Quality of Experience
Guides, Drivers and Staff
Cherif was very patient in introducing the different segments of the market and also shared a lot about the Moroccan history and culture.
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

The visit was Volubilis was enjoyable with the help of a local guide to explain the sites to us. Otherwise, we would have been totally lost as there weren't much signages around to explain what we were looking at. We did not visit Moulay Idriss (at the advice of the driver) and only drove through Meknes (as it was under construction).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco

The local guide certainly helped us to better appreciate the mosque and its interior designs.

Quality of Experience
Guides, Drivers and Staff
Shared guide with other tour groups
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

This was cut short as we had to visit the mosque and to rush to Chefchaouen by sunset after that.

Quality of Experience
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 30, 2023
Hi Sarah, Thank you for taking the time to share your feedback and experiences from your recent trip to Morocco. We are thrilled to hear that you had such a wonderful and stress-free journey, and we're pleased that we played a significant role in making your trip planning and booking effortless. It's truly heartwarming to know that Cherif and Hanaan, our local guides in Fez and Marrakech, left a lasting impression on your journey. Their passion for showcasing the local culture and... Read more

Hi Sarah,

Thank you for taking the time to share your feedback and experiences from your recent trip to Morocco. We are thrilled to hear that you had such a wonderful and stress-free journey, and we're pleased that we played a significant role in making your trip planning and booking effortless.

It's truly heartwarming to know that Cherif and Hanaan, our local guides in Fez and Marrakech, left a lasting impression on your journey. Their passion for showcasing the local culture and experiences is indeed one of the highlights of traveling, and we're delighted that you had the opportunity to explore the markets and learn more about the rich tapestry of Morocco through their guidance.

We also appreciate your kind words about Rachid, your dedicated driver throughout the 10-day adventure.

Your feedback is invaluable to us, and we'll make sure to share your compliments with the entire team. We hope your memories of Morocco continue to bring you joy and inspiration, and we look forward to the possibility of assisting you on your future travel adventures.

Warm regards,
Ali

Unforgettable 12-day trip
Colombia | Oct 10 - Oct 18, 2023

J
Jake S.
Seattle, WA | Reviewed on Oct 28, 2023
Margarita put together a 12-day trip that concentrated on the interior and by my choice, no coastal areas. Two full days was enough for the highlights of Bogota and surroundings. Two and one-half days covered the main features of La Macarena, an amazing place well worth the struggle with heat and humidity. Don't sell yourself short on Medellin. I used all of my five days and was taken to something new each day. Make Comuna 3 your priority, and not Comuna 13. Too crowded and no longer genuine.... Read more

Margarita put together a 12-day trip that concentrated on the interior and by my choice, no coastal areas. Two full days was enough for the highlights of Bogota and surroundings. Two and one-half days covered the main features of La Macarena, an amazing place well worth the struggle with heat and humidity. Don't sell yourself short on Medellin. I used all of my five days and was taken to something new each day. Make Comuna 3 your priority, and not Comuna 13. Too crowded and no longer genuine. Margarita and her agency provided what was probably the most detailed and personalized service I have received from any tour agency. Two thumbs up!!

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Nov 02, 2023

Hola Jake!

It was such a pleasure meeting you here in Bogotá, Organizing your trip was truly a joy for us.
Thank you so much for your kind words. The entire team was thrilled to help make your journey memorable. We genuinely value feedback like yours.

Remember to keep warm this winter with a cup of Colombian coffee. It would be wonderful to see you again, maybe on your next adventure in Colombia or just a catch-up in Bogotá. Take care and keep in touch!

Un Abrazo,
Margarita

Hakim was wonderful to work with planning our...
Morocco | Oct 16 - Oct 26, 2023

Charles
Charles M.
Menlo Park, CA | Reviewed on Oct 28, 2023
Hakim was wonderful to work with planning our trip. His communication was always clear and prompt. He has a can-do attitude and was willing to accommodate any/all changes we wanted both before and during the trip. We had the good fortune of having Hakim along for the ride for our 10 day adventure across the country. Our national guide, Hanyn, was amazing knowledgable and very "plugged in" across the country. He always seemed to know the folks around us and was secretly providing gifts... Read more

Hakim was wonderful to work with planning our trip. His communication was always clear and prompt. He has a can-do attitude and was willing to accommodate any/all changes we wanted both before and during the trip. We had the good fortune of having Hakim along for the ride for our 10 day adventure across the country.

Our national guide, Hanyn, was amazing knowledgable and very "plugged in" across the country. He always seemed to know the folks around us and was secretly providing gifts to folks that helped us along the way. He was also very focused on our safety as our trip was shortly post the Hamas attach of Israel. We always felt safe and he exercised solid judgment.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Nov 02, 2023
Dear Charles, Thank you so much for your valuable review! I'd like to say once again "Thank you for your trust"! It has been a great pleasure working with you but most of all, traveling with you all together with Hanyn, exploring the country and all the cities included in your trip. It's an honor! I'm glad to hear that you enjoyed the country and that your experience was just as expected. It has been more than a pleasure to serve you all and assist you during your time in Morocco. Hanyn... Read more

Dear Charles,

Thank you so much for your valuable review!

I'd like to say once again "Thank you for your trust"! It has been a great pleasure working with you but most of all, traveling with you all together with Hanyn, exploring the country and all the cities included in your trip. It's an honor!

I'm glad to hear that you enjoyed the country and that your experience was just as expected. It has been more than a pleasure to serve you all and assist you during your time in Morocco. Hanyn sends his greetings and his appreciation too on your valuable review and recommendation. We can't wait to welcome you again in the near future.

Wishing you all the very best!

Best,
Hakim

All was organized well we enjoyed everything ...
Ireland | Oct 11 - Oct 24, 2023

Barbara
Barbara B.
Canada | Reviewed on Oct 28, 2023
All was organized well we enjoyed everything and everywhere we stayed! Read more

All was organized well we enjoyed everything and everywhere we stayed!

Hotel Review
Ashling Hotel Dublin
Dublin

Excellent location and breakfast! All stays were good but band B tramore bed too small for two larger people. Also be good to make travellers aware of chance of pick pocket as we were on our tour in city center

Authenticity & Character
Location
Across street from bus to inner city to connect with other means
Staff
Cleanliness & Comfort
Local specialist: Claire Monfray

Our trip was wonderful. Said planned a great...
Morocco | Oct 14 - Oct 21, 2023

N
Nirali S.
Carmel, IN | Reviewed on Oct 28, 2023
Our trip was wonderful. Said planned a great trip - made it seamless and handoff on our end. Ayub was amazing. By the end of our trip we had become friends. He would get us cold water bottles when he knew we were about to go on a long walk. He showed us fun paths, he explained what he could. His background of living in the mountains and the live of Berbers was interesting and brought a depth of experienced knowledge to our trip. We enjoyed his company. Hid driving was great and he... Read more

Our trip was wonderful. Said planned a great trip - made it seamless and handoff on our end.

Ayub was amazing. By the end of our trip we had become friends. He would get us cold water bottles when he knew we were about to go on a long walk. He showed us fun paths, he explained what he could. His background of living in the mountains and the live of Berbers was interesting and brought a depth of experienced knowledge to our trip. We enjoyed his company. Hid driving was great and he knew where to stop for what.

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

WOW!!! Everything about this place - the welcome tea and cookies, the outdoor patio, the decor, the locations in this sweet town, the dinner and breakfast - oh my, ALL PERFECTION!!!!!

Authenticity & Character
Perfection!!!!
Location
Perfection!!!!
Staff
Perfection!!!!
Cleanliness & Comfort
Perfection!!!!
Tiziri Luxury Camp
Merzouga

What a fun little place. They staff took pride in this camp. We had a wonderful time. Never camped or glamped before - we were happy!

Authenticity & Character
Location
nothing but stars for miles!
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

We did not enjoy this stay. The rugs were gross, the bath/shower/sink faucets did not work. There was hardly any light to light the room. It felt very dirty. I would have rather stayed at the Hotel we could see from the top of the old palace where we climed to to the top (just past the game of thrones entry). There was a hotel there - we could see the pool. We would have loved to have stayed in this part of town beause we could leave our hotel and wander the area. The location we went to had nothing to wander - we just stayed in our hotel room before and after dinner and watched a movie - but we would have loved to have shopped and walked around and bought tea and cookies.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just so dirty feeling - our floors were not cleaned when we arrived. But then they came and told us they wanted to clean the balcony, but they must have noticed it was not cleaned, so they quickly mopped up the place.
Riad Le Pèlerin
Marrakech

We loved this place. The staff was nice and the breakfast was good. After the first breakfast they kept track of what we liked or requested and these items were available for them the next day. We learned, although breakfast was amazing, it was a slow breakfast. Knowing this BEFORE our first morning would have been great : "Rian Le Pelerin has a beautifully set slow breakfast that comes to you fresh - so make sure you come down earlier if you plan to enjoy all they offer"

Authenticity & Character
Modern yet had lots of character
Location
pop out to shop and back in to rest
Staff
Kind and thoughtful
Cleanliness & Comfort
the main living spaces in the entry foyer were amazing. contatly cleaned between guests.
Activity Reviews
Hiking and local family lunch in Dades valley
Hiking and local family lunch in Dades valley
Morocco

A intimate look at the lives of those who live in the green pastures we kept seeing from our view points and long drives. It brought a deeper understanding of how these areas look up close and the people who work and walk them.

Quality of Experience
Guides, Drivers and Staff
Such a sweet and kind old man with lots of energy and the sweetest smile.
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga

There was only 1 board. For a family of five, this meant a lot of waiting. T

Quality of Experience
Too slow with only 1 board
Guides, Drivers and Staff
Transport
we walked up the hill. Having an ATV giving us rides bakc up would have ben nice and FUN!
Private Transfer from Ait Benhaddou to Merzouga Desert
Private Transfer from Ait Benhaddou to Merzouga Desert
Morocco

The camel ride was great. This was our first time doing this.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Ait Benhaddou
Private Transfer from Marrakech to Ait Benhaddou
Morocco

Surprisingly the kids loved this walk/hike!

Quality of Experience
Food
Was there food?
Guides, Drivers and Staff
Ayub is the best!!!
Transport
Quad/ATV adventure in Marrakech palmeraie
Quad/ATV adventure in Marrakech palmeraie
Marrakesh

So much fun! Kids enjoyed this activity a lot!

Quality of Experience
Guides, Drivers and Staff
Transport
Family Cooking Class at Amal Non-Profit Center: Cooking with Purpose in Marrakech
Family Cooking Class at Amal Non-Profit Center: Cooking with Purpose in Marrakech
Marrakesh

This place was special. We took off a star because i think Said signed us up for 5 veggie tajins. We probably should have had 2 cous cous and 3 veggie tajins. By the end of all of that cooking, had nothing but veggies to eat over an over again. I think you mau have signed up up for 2 cous cous and 3 veggie tajine - but we didnt know, so when we told them we were veggie they put us in the 5 veggie tajin spots. I think the other large party must have had one veggie tajin and they took our cous cous. the kids and i were hungry and sad after this experience. eveyry other gorup had 2 or 3 different items to dine on and we had just veggies.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´
Marrakesh

This was the slow but informative pace we needed after a long travel in. Our guide was kind and spoke to the history and architecture and kept our kids engaged.

Quality of Experience
Guides, Drivers and Staff
She was the kindest and sweeted soul - we enjoyed her company and welt a warm welcome!
Transport
Ayub for the win!
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Oct 30, 2023
Hi Nirali, Thank you so much for sharing your wonderful review of your trip, which sounds like an unforgettable experience. We're thrilled to hear that I planned an excellent trip that was seamless and stress-free for you. It's clear that Ayub went above and beyond in making your journey truly special. His attentiveness, from providing cold water bottles before your long walks to guiding you on exciting paths, added an extra layer of comfort and adventure to your trip. Ayub's insights into... Read more

Hi Nirali,

Thank you so much for sharing your wonderful review of your trip, which sounds like an unforgettable experience. We're thrilled to hear that I planned an excellent trip that was seamless and stress-free for you.

It's clear that Ayub went above and beyond in making your journey truly special. His attentiveness, from providing cold water bottles before your long walks to guiding you on exciting paths, added an extra layer of comfort and adventure to your trip. Ayub's insights into the mountain life and Berber culture undoubtedly enriched your experience, providing you with a deeper understanding of the region. The personal connection you formed with him, where he felt more like a friend than a guide, is a testament to his exceptional service.

It's great to know that Ayub's driving skills and knowledge of the best stops along the way added to the overall enjoyment of your trip. Your feedback reflects the type of experience we aim to provide, and we're delighted to have played a part in your memorable journey. We hope to welcome you back for more adventures in the future.

Best Wishes,
Said

Minh is was knowledgeable of the area and pro...
Vietnam | Oct 7 - Oct 17, 2023

Phillip Salvador
Phillip Salvador L.
Canada | Reviewed on Oct 28, 2023
Minh is was knowledgeable of the area and provided great recommendations.
The food tour he hosted was fun!
He was always friendly, accommodating and punctual
Read more

Minh is was knowledgeable of the area and provided great recommendations.
The food tour he hosted was fun!
He was always friendly, accommodating and punctual

Hotel Reviews
Swan Cruise

Great experience. Rooms were lovely and spacious. Upper deck was very spacious, clean and had great 360° views of Ha Long Bay. Service was superb. The food was okay, didn't seem as authentically Vietnamese. Drinks are expensive as all pricing is in USD.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silkotel Hoi An
Hoi An

Location was excellent. Staff were very friendly and helpful. Rooms were very clean and spacious. Breakfast was excellent when many food options. Umbrella rental service was great especially due to the torrential rain.

Authenticity & Character
Location
Close to the main center of Hoian
Staff
Friendly and helpful
Cleanliness & Comfort
Sapa Charm Hotel

Spacious rooms with a lovely view of the mountain and valleys of SaPa. Only thing I found a bit of a nuisance was the wooden bathtub in the shower took up a lot of room.

Location
More quiet and not too far from the city center of SaPa.
Staff
Very accommodating and friendly.
Cleanliness & Comfort
Anatole Hotel Hanoi

Location was perfect, just a few steps away from the bustling Old Quarters in Hanoi. Service and service staff were very friendly, attentive, prompt and bilingual. Room were very clean and comfortable. Breakfast was delightful with an array of fresh fruits and vietnamese and western style breakfast available. Amenities were phenomenal with the rooftop pool/bar along with the steam, sauna and whirlpool.

Authenticity & Character
Location
Not far from the Old Quarters and Hoan Kiem Lake Park.
Staff
Friendly
Cleanliness & Comfort
Extremely clean and presentable
Activity Reviews
Hoi An Free Day
Hoi An Free Day
Hoi An

Great place to visit and indulge in the local culture, cuisine and shops. Easy to get around town once you get familiarized with the area.

Quality of Experience
Food
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An

A nice way to immerse yourself in the day to days of a local fisherman. Having the opportunity to cast the fishing nets and learning how to repair it was cool. But most of all having the opportunity to sit down and ask them questions about how Hoian has changed and how global warming and tourism has impacted the community both from a positive and negative aspect. Food tour in HoiAn was phenomenal, lots of great and tasty street food options. Our local guide was awesome and knew all the cool places to eat both touristy and off-the-beaten-path

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fansipan Peak - Cat Cat Village - Limousine bus back to Hanoi
Fansipan Peak - Cat Cat Village - Limousine bus back to Hanoi
Vietnam

Day 2 in SaPa with our lovely tour guide. Great experience walking from our hotel to the next village. Experiencing the local people, culture, folk music and day to days was lovely. Fansipan park later in the day was another great way to top off our experience. Seeing the world's highest situated Buddah statue in the world was phenomenal.

Quality of Experience
Guides, Drivers and Staff
Transport
Lao Cai - Sapa - Y Linh Ho - Lao Chai - Ta Van - Sapa
Lao Cai - Sapa - Y Linh Ho - Lao Chai - Ta Van - Sapa
Sapa

A great way to experience the local cuisine and life of habitats in the region. Do note, comfortable hiking shoes and rain gear is always recommended as you'll be doing a lot for walking down uncharted terrain where you can really experience the beauty of the countryside. Our guide was friendly, knowledgeable and accommodating.

Quality of Experience
Please see review.
Food
Food at our lunch-stop was so delicious. Lovely view of the rice fields while indulging in local cuisine
Guides, Drivers and Staff
Transport
Accommodating
Hanoi - Ninh Binh: Tam Coc - Mua Cave
Hanoi - Ninh Binh: Tam Coc - Mua Cave
Hanoi

Great experience. The views are spectacular however just wear comfortable hiking shoes. The Eco Park was phenomenal followed by the bost tour along the water and into the caves. The food we had (lunch) in between activities was okay, quality was not the best.

Quality of Experience
Something different to experience.
Guides, Drivers and Staff
Overall kind, courteous and accommodating
Transport
Clean and accommodating
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

Great overall experience with our guide. Some of the food places were okay, we did find a few places that were much better on our own.

Quality of Experience
Food
The particular place with the chicken feet was not as enjoyable as l thought.
Guides, Drivers and Staff
Very friendly, informative and patient
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Oct 31, 2023

Hi Philip,

Thank you so much for leaving such a wonderful feedback! I saw Jen's as well. I'm glad that you had a great time in my beautiful country and I'm sure it will be even better next time. This comments would help us a lot in improving our work and I look forward to welcoming you and Jen again!

All my best,
Minh.

Great trip…suggestions for improvement
Italy | Oct 11 - Oct 21, 2023

Paul
Paul M.
Scranton, PA | Reviewed on Oct 28, 2023
Kimkim Feedback 10/10-10/21/23
Reggio, Calabria and Sicily
Paul and Esther Mackarey
We have used kimkim twice and recommend you to many friends, two of whom use you for Portugal recently. We like your service but thought you might want to know how to make it better. Overall it is as a great trip. Our visit to my mother’s and grandparents home town of Martirano, Catanzaro, Calabria was special. Our driver, Fabri, went out of his way to ensure that we found the town and met some of the... Read more

Kimkim Feedback 10/10-10/21/23
Reggio, Calabria and Sicily
Paul and Esther Mackarey

We have used kimkim twice and recommend you to many friends, two of whom use you for Portugal recently. We like your service but thought you might want to know how to make it better.

Overall it is as a great trip. Our visit to my mother’s and grandparents home town of Martirano, Catanzaro, Calabria was special. Our driver, Fabri, went out of his way to ensure that we found the town and met some of the locals who knew my family. The overall itinerary, drivers, and walking tour guides were very good.
Special thanks for an exceptional job by:
Fabri. Driver in Reggio, Catanzaro and Messina
Francisco. Driver Mt Etna
All walking tour guides were very good… especially Marilu in Palermo

However, I do need to provide some feedback regarding accommodations. This information may prove to be valuable for your future travelers. While my wife and I are relatively fit, we are 65. And, while we don’t need to be pampered, a few conveniences are needed that White Rooms could not provide.

White Rooms in Reggio
I understand that Reggio is not a big tourist attraction but …
The B&B was under construction and all on the second floor to a landing, through a common staircase that serves another unrelated apartment, then into a small bedroom. It was good location but it was very noisy at night and at 6 am with garbage and street cleaning. It offered no breakfast onsite. A voucher for coffee and a biscuit was issued for a bar across the street. I think it is more appropriate for backpackers and short stays for those under 50/55

Khalisah in Palermo was very good and the location was easily accessible to the historical area.
It was clean, interesting decor and friendly staff. However, it is important to consider the age and physical conditions of the travelers carrying luggage up three floors … it was difficult. And, with self check in, no one was available to assist.

Additional information would be helpful For those renting cars and driving in Sicily:

Forewarn drivers about the difficulty parking. Especially when visiting Taormina (need to park just outside city in designated parking areas before entering). Google maps takes you through the old town and you will get a ticket. Similar in Cefalu, google takes you directly in the old town but parking just outside the old town, parking can be found but google will direct you into town. In Catania the streets are open to traffic but parking difficult. Parking guidelines (white, blue, yellow) would be helpful.

Hotel Reviews
Best Western Hotel Rome Airport
Fiumicino

Perfect for the night before a flight home

Authenticity & Character
Location
Staff
Cleanliness & Comfort
B&B Khalisah
Palermo

Interesting theme and decor. Good staff and location but… we were in the 3rd floor and checked in after 5 (so had a self check in). It was difficult to get our luggage up 3 steep and narrow flights of steps and no staff on site. It is not a good place for older travelers unless they get a first or second floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was clean but not comfortable because of the 3 flights of stairs to our very very small room.
B&B A tonnara
Cefalu

Beautiful view of the sea. Good location but must be able to walk distances.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palace Catania | UNA Esperienze
Catania

Beautiful. Clean. Great service and amenities. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Rooms
Reggio Calabria

Under construction/renovation. Very noisy in am. 2-3 floors and difficult with luggage. Good access to town and water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Palermo Private Walking Tour
Palermo Private Walking Tour
Palermo
Quality of Experience
Guides, Drivers and Staff
Marilou was excellent.
Transport
Taormina Highlights Walking Tour
Taormina Highlights Walking Tour
Italy

The walking tour guide was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
We rented a car and drove… our mistake. Parking was difficult.
Ortigia Walking Tour: The Heart of Syracuse
Ortigia Walking Tour: The Heart of Syracuse
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Mount Etna Guided Jeep Tour
Private Mount Etna Guided Jeep Tour
Italy

Francisco was outstanding

Quality of Experience
Guides, Drivers and Staff
Transport
Catania Tour - City Highlights Walk
Catania Tour - City Highlights Walk
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Driver at disposal - Private group
Full day with Driver at disposal - Private group
Italy

Fabri. Same As on Oct 11

Private Transfer from Reggio Calabria to Catanzaro
Private Transfer from Reggio Calabria to Catanzaro
Italy

Fabri was excellent. He helped us locate the village were my mother and grandparents were born in Martirano, Catanzaro, Calabria, Italy

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Nov 11, 2023

Hello Paul,
I truly appreciate your thoughtful review. It brings us great joy to hear that you had a wonderful experience visiting your family's home town going back into your ancestors' roots, with the mindful guidance of our local suppliers and experienced guides. We have taken your comments into consideration, and have been working on new tools to provide even more memorable and seamless traveling experiences! See you next time, arrivederci from the Storywalking team!

Enchanting Morocco
Morocco | Oct 19 - Oct 26, 2023

Betsy
Betsy V.
Troy, NY | Reviewed on Oct 28, 2023
Hamid, our driver was excellent! He was very enthusiastic, prompt and full of great information. All of our guides were terrific…with a special shout out to our guide in Volubilis. And, of course, Majid did a great job…especially when we wanted to change plans on the fly. We enjoyed all if Morocco. Especially Chefchaouen, our beautiful hotel in the Atlas Mountains (The Widiane) and our day in Essaouira, We do have a few suggestions:
- We spent an awful lot of time in the car. ...
Read more

Hamid, our driver was excellent! He was very enthusiastic, prompt and full of great information. All of our guides were terrific…with a special shout out to our guide in Volubilis. And, of course, Majid did a great job…especially when we wanted to change plans on the fly.

We enjoyed all if Morocco. Especially Chefchaouen, our beautiful hotel in the Atlas Mountains (The Widiane) and our day in Essaouira,

We do have a few suggestions:
- We spent an awful lot of time in the car. Perhaps we could have been presented with other options for some of the travel - flying or train. Or, at least have had a bigger car.
- We would have liked a little time in the modern parts of Morocco. We saw a lot of the history, but also would have liked to see how the country has developed.
- Lastly, we would have liked some different food options - at least a couple of lunches/dinners more upscale.

All and all - it was a great trip!

Hotel Reviews
Opera Plaza Hotel Marrakech
Marrakech

The only reason it is not 5 stars is because only one restaurant was open.

Authenticity & Character
Location
We actually enjoyed staying outside the Medina and would have liked this for more than one night.
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Did not feel it was as accessible as we would have liked.
Staff
The staff was amazing…the most hospitable of our whole trip!
Cleanliness & Comfort
Widiane Suite And Spa
Bine El Ouidane

This was a great break from the Riads. Would have liked a full day here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

A great insight into Riads.

Authenticity & Character
Location
It was very accessableu
Staff
Cleanliness & Comfort
Activity Reviews
Day trip from Fes To  Chefchaouen
Day trip from Fes To Chefchaouen
Morocco

This was our favorite city. We liked that we had the afternoon on our own (no guide) so we could get away from the souk and explore some streets off the beaten path.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Long trip!
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes

This was a wonderful addition to the trip. The family who hosted us was lovely. It was especially interesting to see the family dynamics.

Quality of Experience
Food
Authentic food made special for us!
Guides, Drivers and Staff
Transport
Explore the Roman Ruins of Volubilis
Explore the Roman Ruins of Volubilis
Fes

Guide was fantastic - ruins are amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Ouzoud Waterfalls hike for 2 hours
Explore Ouzoud Waterfalls hike for 2 hours
Marrakesh

Lovely hike - perfect break from dtiving! Too many beggers and shops along the way.

Quality of Experience
Would have liked a choice of where to eat lunch.
Guides, Drivers and Staff
Transport
A day  Trip to  Essaouira  from Marrakech
A day Trip to Essaouira from Marrakech
Marrakesh

Loved it! A very different side of Morocco!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

Didn’t do it - we were exhausted and overwhelmed

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day Walking tour of Marrakech
Half day Walking tour of Marrakech
Marrakesh

The Medina was very interesting, but we didn’t need that much time there…it became a little overwhelming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Needed a larger car for all the driving we did
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Very much enjoyed seeing things outside the Medina

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 29, 2023
Dear Betsy,
Thank you very much for taking the time to share your valuable feedback about your recent trip to Morocco with us. I am glad to hear that your assigned driver/guide, Hamid, went above and beyond so you could cover the significant key site/attraction of the cities given the limited time of the overall trip, which appears to have resulted in long hours in the car, as for Riads stay, the latter are uniquely Moroccan. We highly recommend them to our guests for a better Moroccan...
Read more

Dear Betsy,
Thank you very much for taking the time to share your valuable feedback about your recent trip to Morocco with us. I am glad to hear that your assigned driver/guide, Hamid, went above and beyond so you could cover the significant key site/attraction of the cities given the limited time of the overall trip, which appears to have resulted in long hours in the car, as for Riads stay, the latter are uniquely Moroccan. We highly recommend them to our guests for a better Moroccan experience, rather than staying in big corporate hotels. Thank you again for your review, and I hope you can come back in the future to a different part of the country,
Best wishes,
Majid

Kanchenjuna was fantastic
Nepal | Sep 27 - Oct 23, 2023

John
John F.
Woburn, MA | Reviewed on Oct 28, 2023
Our guide, Bire, was the very best--experienced, supportive, and great company. The itinerary was challenging (as we expected) but worth the effort. Himalayan Trails isn't a discount organization--it's a SERVICE business and their service is exemplary. Top marks. We can't wait to come back. Read more

Our guide, Bire, was the very best--experienced, supportive, and great company. The itinerary was challenging (as we expected) but worth the effort. Himalayan Trails isn't a discount organization--it's a SERVICE business and their service is exemplary. Top marks. We can't wait to come back.

Hotel Review
Hotel Manaslu
Kathmandu

Great service and staff. Excellent services. It's a classic hotel with a wonderful feel that shows it's age in little ways, which totally worked for us.

Authenticity & Character
Location
It's a little bit off the tourist paths.
Staff
Cleanliness & Comfort
Local specialist: Amanda Delecca

We highly recommend this travel agency and th...
Japan | Oct 14 - Oct 24, 2023

Rhonda
Rhonda M.
Makakilo City, HI | Reviewed on Oct 28, 2023
We highly recommend this travel agency and the team of professionals organized by Fei. Before leaving on our 11 day trip to Japan, Fei helped us develop an exciting itinerary for visits to Tokyo, Kyoto, and Osaka. She arranged all our accomadations for the hotels, events, train schedules and drivers - this was very well done and made the trip even more enjoyable. Our 3 tour guides (Yukari, Seiya, and Sachicko) are fantastic! Very informative, personable and caring people. They were... Read more

We highly recommend this travel agency and the team of professionals organized by Fei.

Before leaving on our 11 day trip to Japan, Fei helped us develop an exciting itinerary for visits to Tokyo, Kyoto, and Osaka. She arranged all our accomadations for the hotels, events, train schedules and drivers - this was very well done and made the trip even more enjoyable.

Our 3 tour guides (Yukari, Seiya, and Sachicko) are fantastic! Very informative, personable and caring people. They were flexible and had great restaurant recommendations - delicious local food! Our drivers have also been very good and helpful. Thank you all for a wonderful adventure!
10/10 Would Recommend!🌟

Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Oct 30, 2023

Hi Rhonda,
Thanks a lot for your positive feedback! We are so pleased to know that you had a fantastic vacation in Japan, especially delighted to hear that you have wonderful time with our guides, like their recommendation for the local restaurants and enjoy our local food.
Thank you for choosing our services and it’s my great honor and pleasure to play a part in customizing your trip to Japan.
Wish you a happy life and welcome back to Japan again in the future.
Warmest regards,
Fei

An Amazing Country
Croatia | Oct 6 - Oct 21, 2023

Thomas
Thomas B.
Canada | Reviewed on Oct 28, 2023
If Bruno liked Vodka instead of a good red wine he would be in the 10 out of 10 category.
Can’t say enough good stuff about this guy.
Right from the planning stage to when we arrived in Croatia every thing went very smoothly. There was only one glitch on the entire trip of 14 days that wasn’t Bruno’s fault, but he handled it very quickly, and professionally I would say.
WhatsApp is wonderful.
WTG Bruno.
All the guides were great.
Very knowledgeable and easy to talk to in...
Read more

If Bruno liked Vodka instead of a good red wine he would be in the 10 out of 10 category.
Can’t say enough good stuff about this guy.
Right from the planning stage to when we arrived in Croatia every thing went very smoothly. There was only one glitch on the entire trip of 14 days that wasn’t Bruno’s fault, but he handled it very quickly, and professionally I would say.
WhatsApp is wonderful.
WTG Bruno.
All the guides were great.
Very knowledgeable and easy to talk to in English.
No favourite guide, they were all on their game and very willing to share their way of living with us.
Wise choices on your part Bruno/KimKim, don’t miss place their phone numbers.
The only thing that would have enhanced this trip would be for us to a have chance to interact more with the local people and absorb more of the present day culture of this amazing country.
The accommodations were for the most part very nice. Didn’t like the two big hotels much, but they were very nice. Impersonal, but of a high standard.
All in all a holiday to remember.
One of those trips that you will never forget. Many thanks Bruno and KimKim.

Activity Reviews
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

Was a pleasant walk and was nice to see the city from above.

Quality of Experience
We were on our own, no guide.
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split

Our guide Ivana gave us a very detailed tour of the palace. I didn’t realize that the Roman Emperor Diocletian had his head quarters at this palace in Split and not in Rome.

Quality of Experience
Guides, Drivers and Staff
The guide was very easy going.
Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia

This had to be the highlight of the trip. A boat ride and then….. A ton of walking (14,770 steps on the ole pedometer that day), but every corner was like a postcard picture. The ducks on the waterfall were neat to watch as they fed on something. Never did figure that one out. The second part of the trip in the park was “The Cave”. The stairs were a bit of a challenge but we made it in stages, a 100 steps and then a little break, then 100 more. 517 steps in total. I counted every one and agreed with their count. BTW I’m 79.

Quality of Experience
It was every personally formatted for our desires.
Guides, Drivers and Staff
Other than being very knowledgeable they laughed at my silly jokes.
Transport
Being able to drive unsupervised.
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Oct 30, 2023

Hi Thomas,

Thank you very much for your feedback! I am happy to hear that we are able to fulfill your wishes.
It was a pleasure hosting you and your daughter.
Hope you took some lifelong memories from Croatia!
Hope to stay in touch!

Many regards.

Bruno

Australia trip
Australia | Oct 16 - Oct 27, 2023

Kolla
Kolla S.
India | Reviewed on Oct 28, 2023
The total trip was very well organised by Gary and his team Jess and Kerrie.Especially I shoud thank Kerrie a lot,she was with me right from the start of planning ,suggesting the best activities,planning the minute details,answering my every query and concern in real quick time,even when she was on leave with some health issue ,Kerrie did a great job which made our total trip a great hit with smooth flow from one activity to another day after day.She is a definite asset to your team Gary.The... Read more

The total trip was very well organised by Gary and his team Jess and Kerrie.Especially I shoud thank Kerrie a lot,she was with me right from the start of planning ,suggesting the best activities,planning the minute details,answering my every query and concern in real quick time,even when she was on leave with some health issue ,Kerrie did a great job which made our total trip a great hit with smooth flow from one activity to another day after day.She is a definite asset to your team Gary.The Mount Kosi guide Rohan was amazing,the spear fishing guides Loretta were amazing ,the bridge climb ,the transfers and all others were perfectly planned.Very impressed with Kimkim that I started planning my trip to Japan in March with a Kimkim specialist now.Thanks Kimkim team for a great holiday

Hotel Reviews
A by Adina
Sydney

In the heart of cbd,walking distance to all the city s attractions

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Canberra Airport
Canberra

Right next to airport 2mins walk

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rydges Horizons Snowy Mountains
Jindabyne

Great place to stay with lovely views of the lake

Authenticity & Character
Location
Scenic n picturesque locale
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Australia

A special tour as both my wife and opera house were celebrating their 50th.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Sydney Sights & Sydney Harbour Lunch Cruise
Panoramic Sydney Sights & Sydney Harbour Lunch Cruise
Sydney

Covered the main sights of sidney,sort of orientation tour of the city

Quality of Experience
Guides, Drivers and Staff
Transport
Oz Jetboat
Oz Jetboat
Sydney

Experienced Adrenaline rush with jet boat

Quality of Experience
Guides, Drivers and Staff
Transport
BridgeClimb Summit - Twilight
BridgeClimb Summit - Twilight
Australia

Amazing experience with Shannon our guide who took all the care for an enjoyable experience

Quality of Experience
Guides, Drivers and Staff
Transport
YOUR Wildlife Habitat
YOUR Wildlife Habitat
Australia

The guide was too good.His love for the birds and animals in the habitat was exceptional and explained about each bird very clearly

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree Dreaming – Traditional Aboriginal Fishing
Daintree Dreaming – Traditional Aboriginal Fishing
Australia

Was an amazing experience with Loretta and dont remember the name of the guy.He was very good with spear fishing ,fished few crabs ,fishes and even a sting ray which we left back into the waters .He took us to his place and cooked us a tasty meal with our catch,awsome guy

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Outer Great Barrier Reef Cruise
Outer Great Barrier Reef Cruise
Australia

Neatly organised trip,loved snorkelling in the reef

Quality of Experience
Guides, Drivers and Staff
Transport
Reef Heli tour from Agincourt Reef
Reef Heli tour from Agincourt Reef
Port Douglas

Amazing aerial views of the reef from the chopper

Quality of Experience
Guides, Drivers and Staff
Transport
Phillip Island Penguin Parade Ultimate Eco tour
Phillip Island Penguin Parade Ultimate Eco tour
Melbourne

Loved the cute little penguins and their walk back to the island

Quality of Experience
Guides, Drivers and Staff
Transport
Bike Tour - Classic Melbourne City
Bike Tour - Classic Melbourne City
Melbourne

The tour guide took us on bikes to all the major attractions in Melbourne and explained about the history of Melbourne clearly.The place he took us for lunch was great- The najed Satan!

Quality of Experience
Guides, Drivers and Staff
Transport
Great Ocean Road Classic Tour
Great Ocean Road Classic Tour
Melbourne

Very scenic drive,the guide was exceptional

Quality of Experience
Guides, Drivers and Staff
Transport
Mt Kosciuszko professional guide to assist in summit climb - via Jindbyne
Mt Kosciuszko professional guide to assist in summit climb - via Jindbyne
Jindabyne

Rohan our guide was very helpful and guided us well.Doug briefed us clearly a day before about the trek.Had a great trek

Quality of Experience
Guides, Drivers and Staff
Pick up your rental car at the Airport
Pick up your rental car at the Airport
Australia

Pick up was a breeze and enjoyed driving on Australian roads

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gary Topic

zurich to taormina oct3’23 to oct 20’23
Italy | Oct 3 - Oct 20, 2023

celi
celi d.
Costa Mesa, CA | Reviewed on Oct 28, 2023

zurich, lucerne, interlaken, zermatt, saint moritz,, bellagio, milan, palermo, taormina and catania!!!!! 18 days of unforgettable experience thanks to fabio who arranged it all! excellent service and assistance of all the tour guides and drivers as well! i highly recommend kimkim specifically fabio💕
i’m looking forward to my next trip with you😁

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Oct 28, 2023

Buongiorno Celi,
Thank you so much for your wonderful review! It's been an absolute pleasure arranging your 18-day adventure through beautiful Switzerland and Italy. I'm thrilled to hear that you had an unforgettable experience! Wishing you all the best, and many more exciting adventures in the future! 🙂
Arrivederci,
Fabio

All the guides I had in Japan were awesome. ...
Japan | Oct 14 - Oct 27, 2023

Robert
Robert A.
Bethesda, MD | Reviewed on Oct 28, 2023

All the guides I had in Japan were awesome. My favorite part of the tours we’re going to the shrines and temples. The nature adventures were awesome too.

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Oct 31, 2023

Hi Robert,
Greetings from Angel.Thanks a lot for your trust to choose kimkim to customize your trip to Japan.It's our great pleasure to do this.So happy to know you have wonderful experience with all your guides.There are various beautiful shrines and temples with local culture and welcome you back again in the near future.Meanwhile, thanks a lot for the photos you shared with me and you are so prepared and friendly.

Best wishes from Japan,
Angel

Spain one bite at a time.
Spain | Sep 27 - Oct 10, 2023

E
Elizabeth R.
Seattle, WA | Reviewed on Oct 28, 2023
This was such a treat for us. Not having to do all the research was great because there were so many stunning surprises to behold, people to 8ntersct with and tons of great photos. San Sebastion and Basque Countryside was a highlight, as out tour guide, Diego, drove us all around showing off his slice of the world. Amaia was super informative in San Sebastian taking the time to answer all our questions, and Sara was super fun to go pintxos hopping with us.
Madrid was magic. Segovia...
Read more

This was such a treat for us. Not having to do all the research was great because there were so many stunning surprises to behold, people to 8ntersct with and tons of great photos. San Sebastion and Basque Countryside was a highlight, as out tour guide, Diego, drove us all around showing off his slice of the world. Amaia was super informative in San Sebastian taking the time to answer all our questions, and Sara was super fun to go pintxos hopping with us.
Madrid was magic. Segovia stunning. Montserrat breath taking. Barcelona is such a lively city. Our tour with Ann-Marie could nit have been better, getting to know the mind of Gaudí. Such a great time. Thank you Spain!

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Nov 15, 2023

Hi Elizabeth! Thanks so much for taking the time to share the highlights of your trip to Spain. I'm so pleased that you had a wonderful trip! I will pass your words on to our local guides Diego, Amaia, Sara and Ann Marie, who will love to hear that they have contributed to a memorable trip. I wish you and Erik all the best and hopefully, we can plan another adventure together in the future ;) Raquel

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.