Kimkim Trip Reviews

We had some ideas of where we would enjoy visiting in Atlantic Canada and Ryan drew up a great itinerary which suited us very well. We especially enjoyed Peggy's Cove (complete with someone playing an Alphorn!).
Our food tour guide, Margaret, in PEI, gave us an in-depth and interesting history of the Island which accompanied our eclectic food samplings.
Getting out on the ocean for the whale watching and the tall ship tour was a plus - the air was wonderful. The restaurant recommendations were excellent (seafood galore).
We hope to visit NS again soon. What a gorgeous region of Canada!

It was one of the BEST trips I have been on!! I will definitely recommend Olman and this company to friends and family.

Hilda, did a fantastic job overall. We had several changes to our itinerary given we were traveling with an infant and she was able to accommodate them all. Additionally, she answered all questions we asked and was even responsive to questions during our time there. We had a great experience

We have used KimKim previously for a trip to Norway with success, and had high hopes for our trip to Scotland. Unfortunately, the trip was not planned well, and I feel that this service was mostly a waste of money, and it was a lot of money! We had emphasized at the start of this that we wanted a trip with a focus on nature and history, but ideally would like to avoid a bunch of churches and castles since those get repetitive. We were hoping for walks and museums, mostly.

In Edinburgh the initial old town private tour was very superficial with a focus on shopping locations and Harry Potter trivia rather than the history of the old town and culture of Scotland. It didn't help that it was given by a man who was new to the position and not a native to the area, so he was clearly giving info that he had just recently learned himself. The food tour had the wrong start location, and when we reported this to Tetiana our specialist, she reminded us that we could have checked the start location ourselves. We paid a ton of money so that we wouldn't have to double check all her work, so this was a frustrating response. Of note, our favorite visit in Ediburgh was the Surgeon's museum, which had great history and culture and demonstrated some of the impact that Scotland has had globally. This museum was one we picked ourselves on arrival, it was not suggested by Tetiana.

The Oban leg of the trip was fine, although this was the start of the difficulty with timing. Driving consistently took around 30% longer than our schedule had listed, and so we consistently had to remove one of the stops from each day from this point onwards. Calculating out the timing, we would have been getting back to the hotel between 7 and 9 PM nightly, which was not what we were looking for when the day also included 2-6 hrs of driving. Of note, the church we were supposed to visit in Glencoe on the way to Oban was closed, and it was just a local church for the town, not a destination from what we could tell. There was a war memorial nearby that might have been a better alternative to a closed local church.

Fort William was not very interesting, and when we ran into locals and mentioned this city, they were surprised we would even go there.

For the Isle of Skye, we stayed in Portree, and the museum suggested in the guide did not exist. There is nothing called the "Portree museum," and the closest thing was called the "Skye Museum of Island Life" which is a pretty different name! Especially when we emphasized wanting to get the history and culture of the area, I wish more care had been taken to make sure these museums existed.

The trip to Loch Lomond was fine, also, I have no major complaints.

While some issues with the trip I can blame on Scotland itself (such as the hot weather, lack of trees, lack of birds and small mammals, poor ability to consume the history outside of castles, apparently), many of the issues with the trip could have been avoided if a bit more care had been taken in planning the trip. I will not be using KimKim again, as it has proven itself too unreliable for my money!

Hotel Reviews

Cameron house

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Whispering Pine Lodge

Loch Lochy, Spean Bridge, Scotland, PH34 4DZ

Authenticity & Character

Location

Staff

Cleanliness & Comfort

No11 Boutique Hotel & Brasserie

Edinburgh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Seal Spotting Loch Linnhe Cruise

Scotland

Quality of Experience

Guides, Drivers and Staff

Transport

Vegan Scottish Food Tour

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

Edinburgh Castle & Old Town Private Tour

Scotland

Quality of Experience

Guides, Drivers and Staff

Transport

Treshnish Isles Wildlife Cruise and Staffa Trip from Oban

Oban

Quality of Experience

Guides, Drivers and Staff

Transport

Mathia was a huge help in planning my two weeks in Norway. First he helped me book just the exact right cruise out of Bergen on Havila when I was struggling to figure out how to do only part of the coastal route. When only an interior cabin was available, he monitored the bookings and secured a newly available cabin with window with no prompting from me.

Then he re-routed our rental car pickup in Lofoten to be there when we disembarked, saving us from expensive taxi rides.

And finally, he showed us around his home island of Vesterhålen when we realized how close we were. It was a treat to meet him after so much electronic correspondence, and even better to get a personal guide for a bit.

I would recommend Mathia to anyone planning a trip to Norway!

From the moment we stepped foot in Peru, everything was perfect. The communication was great. All the guides we had were amazing. They were very accommodating when it comes to changing tweaking the itinerary. Highly recommend KimKim for your trip to Peru.

Overall this trip was full of hassles. 1) Kimkim will not disclose tour costs so it is difficult to make choices about where you want to spend your resources. 2) I bought insurance and had flight issues which required us to miss some tours. These were not reimbursed. 3) When my bags did not arrive at the airport and I was filling out a missing bag form, I got a call to say that there would be a charge because the driver was waiting too long. 4) the actual itinerary was wrong multiple times (dates, people, etc).

I will say the local guides (Ale, Angel and Jennifer) were great. Friendly and knowledgeable.

Hotel Review

Client to Book Own Accommodation in Santiago

Santiago

Activity Reviews

Wine Tasting, Valparaiso and Viña del Mar- Private Tour

Santiago

Loved Valaparaiso. Great town and we really enjoyed walking around, hearing the history and shopping.

Quality of Experience

Guides, Drivers and Staff

Transport

Viña Santa Rita- Wine Tasting day

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting at Viña Cousiño Macul

Santiago

Great vineyard!!

Quality of Experience

Guides, Drivers and Staff

Transport

Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!

Chile

We had 2 older people in our group. The hike that was described as a gentle stroll was wet, full of rocks and too strenuous for them. The location was beautiful. The lunch stop was terrible

Quality of Experience

Guides, Drivers and Staff

Transport

Santiago City Tour

Santiago

Great tour. The cable car part of the tour was awesome.

Quality of Experience

Guides, Drivers and Staff

Transport

Kateryna did an amazing job planning our trip! I could have never done it without her. We packed in so many things in two weeks in Europe ! With all the complicated schedules and hours of the many places we wanted to see and go she fit it all in like clockwork.

THANK YOU SO MUCH!!!!

IT WAS A TRIP OF A LIFETIME

Entire trip was wonderful. Special shout out to our driver Hamdi,!!,!

We worked with Laurent to book a girls trip to southern Croatia, and I can't say enough great things about him and the process. There is no way we would have had the trip we did without him. He worked patiently with us beforehand to understand what we were looking for and came up with an itinerary that matched our interests, travel style, and budget and then made changes and adjustments till we got it just right. He booked everything for us and gave us all our trip information in the app as well as in a PDF for easy reference. But most importantly, he was extremely responsive when we were on the trip and needed help or had questions. For example, we were notified the night before that a whole-day tour we had booked was cancelled due to weather. We reached out to Laurent, he got on the phone with us to give us some options and by the next morning we were booked on a whitewater rafting trip that was a highlight of our trip! All of the hotels he booked and restaurants he suggested were a perfect match for what we were looking for.

Our time in Iceland was fantastic. A lot of the thanks goes to KIMKIM for setting every up for us. We tried to set up our Iceland trip ourselves and it was overwhelming. The itinerary for our trip was great we never felt rushed. Our hotel accommodations were very pleasant and we were very happy with them. The suggestions on where to eat were appreciated, we did eat at quite a few of the recommended places. We were set up with a WI-FI HOTSPOT to use so we were always able to research things as we were going. Having the hot spot also meant our navigation was spot on and we were able to drive around with ease. Our pre-planned trip was extremely enjoyable. Iceland is a beautiful country to visit. Everyday was like being in a post card.

We are a family of four (two adults and a teenage boy and girl) and all of us had an amazing time during our stay in Morocco, thanks to the thoughtful itinerary Maryem put together and everyone involved in making us feel so welcome. Ismail, our driver, deserves special mention: he made us feel safe on every journey, shared wonderful insights along the way, and was always thoughtful about the family's comfort, whether making quick stops or offering guidance on the best places to eat and shop.

One of the highlights of the trip was our cooking class. The preparation was outstanding, the family who hosted us was so welcoming, the food was delicious, and the dining room setting was stunning. We spent a beautiful afternoon sharing stories and learning together over a wonderful meal.

Our camping stay in the Agafay desert was stunning and exactly the right change of pace after a couple of lively days in Marrakech. And our time in Essaouira offered a perfect retreat of sea, sand, and culture at a more relaxed rhythm. Ismail's recommendations there were excellent, and we loved strolling along the beach each evening on our way back to the Riad.

The accommodations Maryem selected were wonderful — beautiful, clean, and perfectly sized for the whole family. Breakfast at every hotel and Riad was delicious and the perfect start to each day.

In short, our five days in Morocco were truly unforgettable. The locations, accommodations, activities, and people who made it all possible were absolute top class, and I'd highly recommend them to anyone planning a trip to this incredible part of the world.

I'll definitely trust Kim Kim again for future travels — whether back to Morocco or elsewhere. Thank you!

Hotel Reviews

Riad Chbanate

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alkamar Camp

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel & Ryads Barrière Le Naoura

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Cooking Class with local chef

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Everything was wonderful! We especially loved the guides - Katrina and Kristina. They were so nice and knowledgeable. Katrina (in Bergen) had a great list of restaurants, and we really loved the lunch spot, but the one we checked out for dinner sort of "shooed" us away. Maybe they were having a private event. It was a Norwegian restaurant with a hunting vibe. I don't remember the name of the restaurant.

The hotel in Bergen was so worth it! We hung out in the great lobby, and the bartender, Anders, was so friendly! We even checked out the sauna in the basement - my girls have never checked out the sauna.

The towns we visited were wonderful! Ålesund was beautiful and we enjoyed their art museum. The Art Nouveau buildings were fantastic! Thanks to your local contact here, we arranged to stay an extra day because we missed the Fjord boat - poor planning on our part. Geirangerfjord was so worth it - even though we had to buy another trip and another hotel night. Loved every minute of it!

I could probably have done without the giant Jet ski ride - would rather have kayaked. The guide though was a good driver and very friendly. I would add that the tourists in Alesund along with the locals did stare a lot at my daughter - she's from New York and an alternative dresser! - but I did read on Reddit that the smaller towns have a "staring problem", haha.

Oslo was a great city - enjoyed the Munch museum so much! (Nobody stared either) I think it is my new favorite museum! Kristina steered us to a less-traveled part of the main drag, and we found an amazing Italian restaurant. It was fun being there during the World Cup as well! We captured some amazing photos - both my daughters are wonderful photographers. I'll try to send you a link to my album!

Thanks for everything, Taylor! You did a fantastic job!

We had booked a 2 week trip to Jopan in June/July 2026. . We enjoyed the trips with the guides Ayumi San ( trip to Nikko ), Sunny San ( Kyoto ) , Yoshido San ( Nara and Osaka ) and Mayumi San ( Hiroshima) providing much needed background information on the place so we could get a broader perspective and have a richer experience.
A special thanks to Sandy who worked with us patiently, built and implemented an itinerary which worked for us. The accommodation, connectivity with trains and personal transports made the trip enjoyable so we could look forward to the places rather than logistics.

My weeklong trip to Croatia with two friends was spectacular! Everything about Croatia far exceeded our expectations and this was largely due to, Laurent, our KimKim travel agent. We were based in Split and spent several days touring the island of Korcula, as well as traveling to the Cetina river for an epic rafting adventure. We biked around Korcula, visited a local winery, and spent the day on Mjlet Island riding bikes around the stunning lake. Mjlet National Park is one of the most beautiful spots I've ever seen. Laurent made every aspect of our trip easy and stress free. From arranging all of the transportation logistics, making dinner reservations at delicious restaurants, booking us in amazing boutique hotels, arranging all of our activities, and being available to help us 24/7, Laurent was a true gift. I cannot say enough about what a fabulous experience we had with the KimKim team. Thank you for making our holiday so special!

Hotel Reviews

XII Century Heritage Hotel

Trogir

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Korsal

Korčula

This hotel is directly across the street from a gorgeous beach. The staff was incredibly friendly and helpful.

Authenticity & Character

The friendliest staff, gorgeous location, comfortable rooms, and excellent restaurant.

Location

Perfect location directly across from a beautiful beach on the outskirts of old town.

Staff

Everyone was so friendly!!

Cleanliness & Comfort

Hotel Agava

Split

Darling boutique hotel with a nice pool and great location.

Authenticity & Character

Beautiful rooms in a renovated building.

Location

Right in the old town of Split.

Staff

The staff was extremely friendly and helpful.

Cleanliness & Comfort

The beds were very comfortable and we had a beautiful view from our room.

Activity Reviews

Blue Cave, Vis & Hvar Excursion

Split

It ended up being too windy so the Blue Cave boat trip was canceled. We did a rafting trip on the Cetina River outside of Omiš as an alternative. It was amazing!

Quality of Experience

Incredible guides from all over the world. The river was gorgeous and the rapids very exciting. We swam through a cave.

Guides, Drivers and Staff

Ben from River Pirates was great!

Transport

Cycling & Wine Tasting Tour in Lumbarda

Korčula

We had the best adventure biking around Korcula. Our guide was very knowledgeable and helpful. We stopped at pristine beaches for swimming and visited a beautiful vineyard for wine tasting and charcuterie. It was the best way to see the island!

Quality of Experience

Our guide was outstanding and so kind!

Guides, Drivers and Staff

Transport

We loved mountain biking around Korcula.

We had the most amazing trip to Belgium and could not have done it without the planning and organization done by Lisa. We traveled with my mother-in-law (74) and daughter (8) and each activity was tailored to the group perfectly. The transportation set up to and from the Spa Grand Prix was exceptional, considering the amount of people. Highly recomend using them for any trip!

Activity Reviews

Bruges - Private guided walking tour

Belgium

Full of information and pictures to explain the history of Bruges. Was the perfect length for the group and kept the attention of all

Brussels - Private guided walking tour: food

Belgium

Tour guide was fun and full of information. Hit all the big food spots in 2.5 hours

Brussels - Belgian Chocolate Village

Brussels

We would probably skip this next time and just head to the chocolate shops :)

Brussels - Atomium

Belgium

Brussels - Waffle-making workshop

Belgium

Brussels - Day Trip to Bruges by public transport

Belgium

Caroline was fantastic in working with us and providing a once in a lifetime experience. I proposed to my girlfriend on the trip and Caroline and the team were wonderful in helping make sure the whole experience went smoothly. We saw and experienced things I would have never thought of, I highly recommend them.

Hotel Reviews

Westminster Hotel & Spa

Nice

Great location right across from the beach. Beautiful amenities and friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Bourdonnais - Tour Eiffel

Paris

Beautiful hotel with a view of the Eiffel tower. It is a great central location that made getting around the city easy. Also, they had AC which was a god send during the heat wave.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Moulin Rouge Evening Performance

Paris

The show was incredible.

Quality of Experience

Guides, Drivers and Staff

Transport

Seine River Gourmet Dinner Cruise with Live Music

Paris

A beautiful view of Paris and the food was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Antibes Heritage & Cannes Highlights Afternoon Adventure

Nice

Antibes was absolutely incredible. Unfortunately, we really didn't have much time to see Cannes.

Quality of Experience

Guides, Drivers and Staff

Our guide seemed a little uninterested and disengaged

Transport

Private French Riviera Sunset Electric Cruise

Nice

Such a beautiful way to end our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Cooking, Culture & Coastal Wines

Nice

This was probably the coolest experience we had. It was so much fun going to the market picking out our food and then cooking it together with one of the best views in Nice.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Taste of Old Nice: Market Stroll, Local Bites & Seaside Picnic

Nice

A great way to see old Nice. The food was awesome.

Quality of Experience

Guides, Drivers and Staff

Transport

Sea Life Secrets: Snorkel the French Riviera

Nice

Snorkeling in the french riviera was a dream. We saw a bunch of fish and a few jelly fish but just being there and relaxing in one of the most beautiful parts of nice was awesome.

Quality of Experience

Guides, Drivers and Staff

Transport

Saint-Germain-des-Prés Pastry & Chocolate Walk

Paris

We enjoyed the experience of walking around with RT our guide. She was knowledgeable and made walking around the city fun and interesting. It was a looooot of chocolate that ended up going to waste a little bit because we were so full by the end.

Quality of Experience

Guides, Drivers and Staff

Transport

Self Guided Experience of the Louvre Museum (Entrance Tickets Included)

Paris

It's the Louvre

Quality of Experience

As a first time traveler, the KimKim team worked to make our travel the most wonderful ever! Clothilde displayed great patience with me. I asked numerous questions and needed remedial explanations during each step of the planning process. I could not have imagined anyone better in helping me understand what to expect and what input was needed from me to make my trip exceptional. I appreciated the suggestions that she made, those suggestions enhanced the entire trip. I'm grateful for the assist that Gersende and Joel provided as well, especially when we needed to make changes.
We are so grateful to KimKim for making our first trip Amazing! We are already planning more travel.

Hotel Reviews

Royal Plaza Montreux

Montreux,

Authenticity & Character

Location

metropolitan look and feel at the entrance relaxing resort overlooking the lake at the rear.

Staff

Cleanliness & Comfort

Chateau d'Ouchy

Lausanne

Loved this hotel. Can't wait to return.

Authenticity & Character

beautiful view from the front and back side of hotel.

Location

On the lake. Great amenities.

Staff

amazing desk and breakfast staff.

Cleanliness & Comfort

Activity Review

Cheese, chocolate and wine tour in Gruyeres!

Switzerland

Loved every part of this tour. Learning of the cheese making process from early to current times was tremendously educational.

Quality of Experience

Guides, Drivers and Staff

Most amazing guide. Very knowledgeable of each area that we visited

Transport

We worked with kimkim and Claire to plan our honeymoon in Ireland. Kimkim made the process easy, I appreciated the questionnaire at the start of the process to get a better idea of our wants for the trip and I am glad we got to connect with a local specialist. Claire was lovely to work with, she was readily available for planning and she listened to our vision for our honeymoon. She provided an amazing itinerary within our target budget. When we were on the trip, we had no issues with any of the bookings/reservations that were made by Claire. We had some slight difficulties on our trip (due to no fault of kimkim or Claire) and we were able to use the on-call number for assistance and we received great support. Since we did a road trip, our itinerary felt pretty full but still had plenty of room for seeing things on a whim. I was hesitant to use a travel agency but I am so glad I did! I will definitely use kimkim again in the future. Our favorite parts of our honeymoon were horseback riding in Dingle and kayaking in Killarney. We loved that our trip was adventurous and Claire really understood our vision.

Hotel Reviews

BrookLodge & Macreddin Village

WIcklow

We loved this hotel! We had an amazing room, I have never seen a room like it. We loved the property so much that we spent the entire day lounging in our room or walking around the property. There are two restaurants on site and a cafe/pub. We loved that we were able to order room service for breakfast and dinner and did this twice. There is also a spa on site but they were booked full so we could not use it.

Authenticity & Character

Location

The property is beautiful but there was not much to do nearby

Staff

Cleanliness & Comfort

Imperial Hotel

Galway

The hotel was in a great location and had a great breakfast. We also dined at their restaurant for dinner and loved it! The room was fairly small but we did not spend much time inside

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hyatt Centric The Liberties Dublin

Dublin

This was a nice hotel and the location was decent. It had air conditioning which was nice and they had a great breakfast.

Authenticity & Character

Location

The location was fine, there was not much that we wanted to see near the hotel so we often had to walk far to get to where we wanted to be

Staff

Cleanliness & Comfort

Clayton Hotel Cork City

cork

The hotel was in a great location, it was very central but quiet. They had a great breakfast buffet. The entire hotel had a modern feel and it was clean and well-maintained.

Authenticity & Character

The hotel had a clean, modern feel but did not show much character

Location

Great location, it was right in the center of the city and we could walk to everything we wanted to see

Staff

The staff were helpful

Cleanliness & Comfort

We had an amazing room, it was sparkling clean and very comfortable

Crystal Springs B&B

We loved this B&B! It was on a gorgeous property by the river and had a lovely garden with seating. The breakfast was one of the best we had while in Ireland. The staff were friendly, especially Elaine. It was about 5-10 minutes drive to town or about a 30 minute walk. We walked most of the time and it was a very pleasant walk.

Authenticity & Character

The hotel was well decorated and felt very cozy

Location

It was about 5-10 minutes drive to town or about a 30 minute walk. We walked most of the time and it was a very pleasant walk. The hotel is right on the river and has a lovely garden.

Staff

Elaine was wonderful, she was very personable and cares a lot about the property and the guests. She is truly meant for this role

Cleanliness & Comfort

The room was very clean and comfortable and the entire property was cozy and well maintained.

Heatons Guesthouse

Dingle

We loved this hotel! The property was right on the shore of Dingle and about a 20-minute walk into town. The walk to town was pleasant although there was quite a bit of traffic on the main road. The bedroom was spacious and they had a delicious breakfast.

Authenticity & Character

The hotel is well-maintained and felt like a sophisticated place

Location

The hotel had great views of the water and was about a 20-minute walk into town

Staff

There were a lot of stairs at this property and it would have been nice to have staff assistance in carrying our bags to our rooms.

Cleanliness & Comfort

The bedroom was clean and the bed was comfortable. The bathroom was very clean

Ballinalacken Castle Hotel

This hotel was lovely! There was a castle on site and it and it had a fantastic restaurant for dinner and breakfast. The property was well-maintained and the rooms had an antique charm. We only stayed here for one night, but would have loved to stay longer. The only downside was that it was about 10 minutes drive from Doolin so we had to drive into town for food, shopping, and other excursions.

Authenticity & Character

There was a castle on the property and the rooms had a historic charm.

Location

The hotel is about 10 minutes drive from town

Staff

There were many stairs at the hotel and it would be helpful to have staff to assist in carrying bags to our rooms.

Cleanliness & Comfort

The rooms were clean but the shower head stream seemed like it was blocked and it was spraying out of only one side

Activity Reviews

Horse Riding trek in Dingle Peninsula

Ireland

The horseback riding was one of our favorite parts of the trip! We were a little nervous since the photos show people galloping on the beach. We have both ridden horses before, but were not comfortable with a ride like that. The horses were well-trained and calm. We had a peaceful ride through the mountains with amazing views. We enjoyed our guide and he gave us great recommendations for food in Dingle!

Quality of Experience

Guides, Drivers and Staff

Killarney Lakes Discovery by Kayak

Killarney

We loved this experience! It was a wonderful way to see the Killarney National Park. We had amazing views and wonderful weather. We got to paddle out to an island with ruins and get out and explore it on foot. Our guides were lovely. It was physically challenging but there were a good amount of rest breaks.

Quality of Experience

Guides, Drivers and Staff

Doolin Cliff Walk experience

Ireland

We loved this experience! Our guide, Murph, was very informative and taught us a lot about the Cliffs and Irish history. I was worried about being able to walk for 4 hours but the pacing was perfect and accessible for people of many different fitness levels. Because we were part of this tour group, we also got special access to private property for the iconic view of the Cliffs. There is only one other tour group that has this access.

Quality of Experience

Guides, Drivers and Staff

Transport

There was parking at the hotel where we met and we got to have transport back from the top of the cliffs to our car

Trinity College Library : The Book of Kells Experience

Dublin

We enjoyed learning about the Book of Kells and getting to see the library. It was nice to learn more about the Book of Kells and how it was made, but it was a tight space and very crowded.

Quality of Experience

It was pretty crowded and hard to read the exhibits

Guides, Drivers and Staff

This was self-guided and staff interactions were minimal

Transport

We walked here from our hotel

I took my 3 kids on the trip age, 18,16 and 14. They absolutely loved it. We went for 18 days, started in Hanoi and ended up in Saigon. We had plans almost everyday booked through Trang. Everyday was new and it seemed like everyday was better than the last. I have done 2 trips with KimKim, the other to Costa Rica and they were both brilliant. The kids enjoyed Vietnam more as it was more culturally interesting. Having the tours booked everyday , usually for about 5 hours and having the meal, breakfast and lunch included made it very easy. Otherwise i would have to be trying to book it all myself and it would ruin the trip and also the amount of logistics is staggering. The transportation was great and we had our private van everyday with driver. The country is long so sometimes we would be in the van for 1.5 hours each way but the kids enjoyed it as they listened to music, watched videos etc. I have to say Trang was excellent, There werent any issues, she came to meet us the first day and brought us welcome to Vietnam gifts. There was no standout place as they were all stand out. I highly recommend Vietnam and Trang as she was incredible. Thank you again KimKIm