Kimkim Trip Reviews

KimKim is a very good group to book with. We started working with Ali and had good written and verbal communications with him.
Our trip was then turned over to Said, and he was easy to work with, and responded promptly when we reached out to him before and during the trip. In one city our tour guide didn’t show at our hotel. We contacted Said and he was going to quickly have a replacement, but we didn’t want to wait. He compensated by arranging for a guide on a different day, at a different site.

We were happy with the accommodations they booked for us through Original Travel. We were treated extremely well by everyone at all 6 locations.

The best decision we made was to travel by private car and driver. Our driver/guide was Mustapha and he was GREAT!
Mustapha was professional, friendly, and very accommodating. He did all the driving, handled all the luggage, and knew all the best places to stop for food, photos, shopping, and clean bathrooms. We felt very comfortable and safe with him. He provided a lot of information about the cities, the country, and its history. The trip would not have been the same with out him.
Steve and Lorraine. N.Y.

Hotel Reviews

Hotel Dar Mounir

Chefchaouen

The hotel is well located. The breakfast is OK. We did run into a small problem of our own making, and the young man and woman at the front desk went well out of their way to help us. They could not have been any nicer as they spent an hour of their time helping us. We were so grateful! Cars can not pull up to the hotel, and so the hotel sent an employee out to help us with our luggage. All of the hotel staff treated us very well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The room and bed was adaquate.

Orient Desert Camp

Merzouga

Said the owner made us feel very welcome. The men serving our meals were great. They made us a special dinner the 2 nd night. One of the men in particular had a great sense of humor, and had us laughing several times. The tents and beds were comfortable and had showers and private bathrooms. The driver who took us out for the day, Ramadan, spoke a little English, and he took great care of us, and brought us to a great restaurant for lunch.

Authenticity & Character

Location

In the Sahara but not to far from the local sites. If you have the time go for the ATV ride in the desert.

Staff

We were treated incredibly well. Thank you Said and the men who work there!

Cleanliness & Comfort

It exceeded our expectations.

Riad Braya

FesfE

Beautiful Riad. Staff is amazing. We were very pleased. Breakfast was exceptional.

Authenticity & Character

Location

It’s in the Medina. We did not go out at night. Our guide met us at the hotel.

Staff

We were treated like Royalty. Everyone is so nice and accommodating.

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Really nice property. We arrived late and left early. Wish we had more time to enjoy it.

Authenticity & Character

Location

Very close to the Kasbah and everything else.

Staff

The staff in the dining room were very accommodating. They serve a large dinner buffet, but it was late and we only wanted a small meal. They went out of their way to allow us to only eat what we wanted, for less than the full price, which was reasonable priced anyhow.

Cleanliness & Comfort

Riad Bayti

Marrakech

We had a very nice room, and the staff was great. We were treated incredibly well.

Authenticity & Character

We were very happy with our room.

Location

Easy to get to the local square and market place. Many restaurants and shopping close by.

Staff

The staff was great. The manager, the wait staff, everyone is so nice and treated us very well.

Cleanliness & Comfort

Activity Review

ATV Ride in the Dunes of Merzouga

Merzouga

The guide who took me out was very friendly and helpful. He took pictures and video of me on his phone and sent them to me.

Quality of Experience

Guides, Drivers and Staff

Transport

I've never traveled overseas, and KimKim gave me the help and confidence I needed to get past my concerns of traveling internationally (all the unknowns!) in order to make the trip actually happen. Audrey was very helpful and answered many, many questions. I recommend KimKim to first time international travelers especially. There were a couple of minor issues, but Audrey was very prompt with her support.

Hotel Reviews

Apartements du Louvre - Le Marais

Paris

Location was great and the room was nice. The apartment was clean. The balcony was cute and such a nice Parisian touch. The location was near a grocery store and subway station. Had some trouble with the dishwasher and the washing machine had a learning curve (the directions provided didn't match the unit). I would recommend this accommodation.

Authenticity & Character

Parisian balcony!

Location

Close to subway and grocery store. Charming area.

Staff

A little confusion about the prepayment with the travel agent, but everyone was kind.

Cleanliness & Comfort

It was clean and had enough fresh towels.

Vancouver Studio

London

Friendly staff, regular housekeeping, lots of space for the family. Appreciated having a kitchen in the unit as well.

Authenticity & Character

The private garden for our room was a nice touch.

Location

Close to a grocery store and subway.

Staff

Everyone was helpful and we enjoyed the candy dish!

Cleanliness & Comfort

Loved the daily offer of housekeeping in an apartment setting. It was nice to have fresh towels and beds made.

Activity Review

Seine river cruise

Paris

We couldn't find where this tour started. We tried on two different occasions. We spoke with a representative at the address we were given by our travel agent who told us to "walk 15 minutes that way and cross the bridge." We walked for a long time and never found it. It was very disappointing. Never got on a boat. We also couldn't find a schedule to try to time our arrival (not that we could find the boat anyway).

Quality of Experience

Guides, Drivers and Staff

A specific address and time of rides.

Transport

Our trip was very well arranged and all the guides and drivers and vehicles were excellent..we ran into rainy weather in Sapa, but entire trip was very enjoyable.

This is the 2nd trip we've booked through KimKim. It allowed us to access the best of the best in local companies. We considered a few different tour companies, but KimKim's connection to Morocco Immersion Tours & Adventures won out, and we can't be happier about it.

Leaving Morocco after just 10 short days was incredibly difficult! We’ve traveled the world extensively, but this trip, meticulously crafted by Morocco Immersion Tours & Adventures, stands out as one of our most cherished experiences.

Before embarking on this journey, KimKim allowed us to Zoom with owners, Sharon and Abdou, and coordinator Nihad. We exchanged ideas and expectations, and the trip they organized exceeded our wildest expectations. Nihad kept us updated throughout the planning process, making adjustments and ensuring that we had everything we needed for our private two-couple vacation.

We travelled all over Morocco - Casablanca to Rabat to Meknes to Fes, Merzouga to Boumalne Dades, and finally onto Marrakesh, with so many places in-between. We even crossed the Atlas Mountains twice.

Morocco is a unique and intricate country, but our trip truly came alive thanks to our exceptional driver and guide, Abdelhadi Oulaid (Abdel). His care, attention to detail, humor, and knowledge made this experience unforgettable. Sharon and Abdou aptly describe their company as a family enterprise, and while Abdel may not be blood, he made the four of us feel like part of his family.

All the hotels and riads we stayed in, carefully selected by Morocco Immersion, were magnificent, especially the Eden Boutique Hotel in Dades.

Throughout our Morocco Immersion trip, their hand-picked, specialized guides led us on an enriching journey of learning and discovery. Exploring with these guides and Abdel, we were introduced to a vibrant tapestry of Moroccan culture and people. The Amazigh, the indigenous Berber people, exude warm hospitality, kindness, and generosity.

Choosing highlights is an arduous task, but the golden sands of the Sahara, the chaotic yet captivating allure of Fes and Marrakech, the tranquil beauty of the Atlases and Dades Valley, and Abdel’s infectious humor and genuine care all stand out. Owner, Abdou, met us in Dades with a heartfelt embrace and personally guided us through the bustling market. He led us on a winding, historical walk through an old kasbah and brought us to a private home where we were warmly welcomed with tea and lunch. Our hosts, two sweet Amazigh women, used our market purchases, and prepared the most delectable couscous of our entire trip.

Despite the vast distances we covered and the numerous places we visited, Abdel’s exceptional care and attention to detail ensured that our trip was an absolute delight. He went above and beyond, escorting us to evening activities, fulfilling every request, and ensuring our safety and well-being at all times.

Morocco Immersion truly excels in providing an immersive experience. Sharon and Abdou’s expertise, extensive connections, and remarkable ability to coordinate complex activities seamlessly throughout a tight itinerary are truly impressive. Thank you, KimKim for partnering with them!

Hamza and Said were very helpful and quick to respond both before and during our trip across Morocco. We reached out to Kimkim at the last minute to plan a trip and they did a wonderful job.

Ayoub was our guide/driver for the full trip and he was everything we could have hoped for. His positive attitude always added to the day. Ayoub helped us see unique sights along the journey and even made our long travel days engaging and interesting. It was genuinely wonderful to have everything scheduled and outlined for us. We felt like we could turn our planning brains off and just enjoy the sights and culture of the regions.

Our city guides, Sharif in Fes and Sellam in Marrakesh, were knowledgeable of the history and showed us around to many of the local hot spots. It was great having an official guide for half day tours.

We had a great time and thank everyone involved in the trip!

Working with Beatriz to plan this very special trip was an exceptionally easy process. She responded quickly to my questions and offered suggestions for itinerary items that aligned with my goals for this vacation. Each element of our trip was carefully and thoughtfully planned and executed flawlessly by the team of local individuals. From the moment we arrived in Italy we were made to feel welcomed and prioritized. Our transportation providers were friendly, safe, on-time and efficient. The hotels were clean, well-staffed and offered high quality drinks and food. The LivTours guides were awesome! Elizabetta (Vatican), Francesco (Colosseum), Liia (Pompeii), Priscilla (Basilicas), Clelia and Chef Gabriel (Pasta making), and Francesca (St Marks) were fantastic - all provided extremely engaging history facts throughout the guided tours. Also, our final guide in Venice / Murano (I am regretfully forgetting his name?) and tour lead Massimo at the Murano glass factory - both so wonderful!! All of the transport vehicles were beautiful Mercedes black vehicles in exceptional exterior condition and clean and comfortable inside. We learned so much. Angelo made our day trip to Positano go perfectly as planned. Everyone made us feel like VIP - truly wonderful hosts, I cannot say enough how pleased I am with this entire experience. Thank you to everyone who was a party of our Mom & Son adventure!
Sincerely,
Jessica

Activity Reviews

Guided Visit: Vatican Museums & Sistine Chapel

Italy

Excellent small group activity guided by Elizabetta. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City

Italy

Excellent small group activity guided by Francesco. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pompeii & Amalfi Coast Day Tour from Rome

Rome

Angelo was fantastic - he made our drive down the coast and back so enjoyable! Excellent private tour activity at Pompeii guided by Liia. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Major Basilicas of Rome

Rome

Excellent private tour activity guided by Priscilla. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Italian Cooking Class at a Local Ristorante

Rome

Clelia and Chef Gabriel were the highlight of our time in Rome. We were invited in like old friends and treated like family! Extensive knowledge of the history of the Jewish Ghetto and truly a happy and fun experience I will always remember!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Walking Experience: St Mark’s & Gondola Ride

Venice

Excellent private tour activity guided by Francesca. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Authentic Murano Glass Experience

Venice

Excellent private activity. Guide had fantastic knowledge of history and was able to answer all questions. Met us at hotel and rode with us on private boat taxi and introduced us to Massimo who guided us through the glass experience. We were treated like VIPs this day - absolutely wonderful experience in Murano. Highlight of our trip and very personal. We loved this as our final activity for our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

My wife and I had an unforgettable 8-day stay in India, and we’d like to thank everyone who helped make it so special.
First, a big thank you to Ravi, who did a fantastic job organizing everything from start to finish.

Our journey began on a high note when we arrived at our hotel in New Delhi and were surprised to find traditional outfits waiting for us—ones we would later wear during the Holi festival in Jaipur. Celebrating Holi was an absolute highlight—throwing colored powder, dancing to traditional music, and being surrounded by so much joy and energy was an experience we’ll never forget.

We felt safe and well taken care of the entire time, thanks to our driver Arvind.
We were also fortunate to have knowledgeable and passionate guides in each city—Varun in Delhi, Manish in Agra, and Vinod in Jaipur. Each of them brought the history and culture of these incredible places to life in their own unique way.

Of course, seeing the Taj Mahal was a dream come true, but another deeply memorable moment was visiting Gurudwara Sis Ganj Sahib, where we had the opportunity to help serve free meals to visitors. It was a humbling and rewarding experience that left a lasting impact on both of us.
India welcomed us with warmth, color, and kindness. We return home with full hearts and unforgettable memories.

Monika was extremely helpful in ensuring we had a wide-ranging, fantastic experience on both the North and South Islands of New Zealand. Whether it was horseback riding, hiking, and overnight cruises through the Fiordland; movie studio tours, and winery excursions, and whale watching; and everything in between, we were always paired with tour providers and accommodations that were clearly high quality and dedicated to providing meaningful and memorable experiences. In the infrequent times where there were any logistical hiccups, Monika was immediately responsive to get us back on track. All told, our three weeks were absolutely memorable and magical.

Katsu Okada-San of KimKim helped to create lasting memories on our first trip to Japan.

This was our first visit to Japan; my ancestors are from Kumamoto-Ken. I daydreamed about Japan for years, cherry blossoms, Mt. Fuji-san, sashimi and being enveloped by the culture.

The experience changed my life and my family’s lives, and I owe this to Katsu Okada-san. He tailored our needs with definite care and excellent communication needed for a family traveling across the ocean to unfamiliarity.

Upon arrival at Kansai airport in Osaka, he arranged for a driver to take us to our hotel. He helped to arrange guides in Osaka, Kumamoto, Kyoto, Hakone and lastly, Tokyo. Detailed instructions were sent by email and tickets sent to our hotels in advance with handwritten, step-by-step itinerary to travel to and from places. He set us up with lovely Japanese-native, mostly English-speaking guides in each city. Here are their names and memories of them:

Sachi Oguchi-san in Osaka - she was kind, patient and flexible, and took us off course to the Osaka Natural History Museum. She encouraged us to try the foods Osaka is known for.
Noboru Narukawa-san in Kumamoto – He was the kindest and sunniest person; he reminded me of my Japanese family in Hawaii. We communicated with Google Translate.
Akiko Tonomura-san in Kyoto - She was just as wonderful as the other guides, fun, enjoyable to learn from and kind, kind, kind.
Eriko Ishiguro-san in Tokyo - So filled with tender care for our family and really got to know us personally. She helped us to get familiar with Tokyo’s transportation system; I’m envious of its efficiency.

Through continued correspondence with Okada-san before, during and after Japan, I got to know him almost as a friend, sharing stories and emotions evoked by them. That’s the part of this writing I wanted to emphasize, how someone so far could have so much impact across the miles.

Thank you, Okada-san, from my and my family’s heart, for doing what you do so well and for helping to change our lives and viewpoints of the world.

Rita was wonderful to work with for our trip to Italy! She was extremely responsive and open to any/all suggestions and questions I presented. Working with Rita and the kimkim team made our vacation abroad seamless and stress free.

Activity Reviews

Italian Cooking Class at a Local Ristorante

Rome

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Gondolier wasn’t interactive and it was obvious he didn’t want to take our family.

Quality of Experience

Guides, Drivers and Staff

He was quiet and didn’t interact at all

Transport

Guided Visit of Florence Including David and Duomo

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Gelato Making Class

Florence

This was my daughter’s favorite activity of our trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit: Vatican Museums & Sistine Chapel

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Visit of the Colosseum & Ancient City

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

We had a lovely time in Costa Rica — saw so many animals and got to really experience the culture! Gustavo suggested some amazing dining spots in Monteverde and Manuel Antonio and we thoroughly enjoyed the tours that he picked based on our preferences. The drivers and guides were always on time, courteous, and helpful! Would definitely go again :)

However, we had a very disappointing start to our travels. When we’d arrived in Monteverde after a long day (several flights and a 3-hour drive), the hotel we’d booked was fully closed and locked — no staff member was there. We tried calling the hotel, but no one was picking up.

KimKim and I called the hotel the day before just to make sure they kept our room open late and were present to greet us, so them not having the room and staff prepped was definitely on them.

However, it was quite disturbing that KimKim did not have an active emergency line to help us find accommodations. It was 11pm in a sleepy mountain town where we did not speak the language.

We called the only assistance number we had from KimKim, but the agent could only take a message and get us in contact with someone on the KimKim team the following morning (which obviously was not helpful at the time).

If it weren’t for our incredibly helpful driver, who spoke great English and Spanish, happened to know a security guard who worked for multiple hotels, and got us a spot at a different hotel, my mom and I would’ve been totally stranded in a foreign country.

Though KimKim did comp two hotel nights and a birthday dinner — which was very generous and much appreciated — it was still a scary experience. The team at KimKim has let us know that they are looking to work with their third-party emergency line provider to make sure this doesn’t happen again and we hope it doesn’t.

Hotel Review

Hotel Playa Espadilla

Manuel Antonio

Lovely and helpful staff - super clean and pleasant!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Walk at Curi-Cancha Reserve

Monteverde

Axel was super knowledgeable about birds and other wildlife in Monteverde. We especially liked how he’d take pictures with our phone over the scope he brought - they turned out great! Even though we didn’t see as many animals on this tour as we did in Manuel Antonio, it was still well worth it to hear all about the history of Costa Rica and the Curi Cancha reserve. We still did see a bunch of birds, a tarantula, butterflies, agoti, and coates, which was exciting! Thank you, Axel for a great tour :)

Quality of Experience

Guides, Drivers and Staff

Transport

Ocean Kayaking Adventure

Manuel Antonio

Saw a ton of fish (parrotfish, puffer fish, tons of others) and lobsters snorkeling! We had a little bit of a struggle kayaking in the ocean, though.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee, Chocolate & Sugar Cane Experience

Monteverde

Though he told us he was newer to this job, Jorge was a pro! His English was excellent and we had a wonderful and educational tour. Really interesting to hear about the coffee roasting process, drink the traditional cocoa people used to back in the day, and eat some great chocolate and sugar cane juice samples. Would definitely recommend going on this tour!!

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Nature Hike

Manuel Antonio

This was our FAVORITE tour. Ariel had great energy and an even more positive mindset — and we saw a TON of amazing animals on his tour. He pointed out 2 types of monkeys, 2 types of sloths, a rare anteater, tons of lizards/basilisks, crabs, bats, deer, birds, you name it. He was such a fun, funny, and informative guide and we would highly recommend doing a tour with him!!

Quality of Experience

Guides, Drivers and Staff

Transport

It was a truly memorable trip for all three of us. We especially enjoyed the cooking class with Chef Dominique. He was very informative and great letting us all have a chance to participate. Also special was the view of the Eiffel tower from our room on the 6th floor of our hotel. We watched it lit up every night! Saw the usual iconic landmarks, the tower, the Louvre, Notre Dame and the cathedral with the beautiful stained glass windows. Some of us saw King Louie's castle and were underwhelmed with the Hall of Mirrors but were really wowed with Claude Monet's home and gardens. All in all a great trip. First time in Paris had to see all the major attractions. Lines were long even though we had timed tickets. Some of the venues (the Eiffel tower in particular) did not have signs to direct you where to go. We were trying to get to the second floor restaurant for lunch and had to walk totally around the building to find the access. Thanks to KimKim for all their help in getting this trip together. Will definitely use your services again if we make another European trip. I don't think we contacted Valentine while we in Paris although she was very receptive to our requests to organize the itinerary.

Hotel Review

Hôtel Lorette - Astotel

Paris

We stayed in an apartment on the 6th floor and could see the Eiffel Tower from our skylight. What a bonus! Enjoyed the treats in the lobby and the beverages in the room. Breakfast was great,,,plenty to choose from. (Would have liked soft boiled eggs.) Clean establishment with beds made and clean towels every day. Good working elevator which was important to me as I have a breathing problem and do not do stairs well. Would highly recommend this establishment.

Authenticity & Character

Location

Close to Metro stop and cafes.

Staff

Cleanliness & Comfort

Activity Reviews

French Cooking Class

Paris

We really enjoyed this activity. Chef Dominique was great in explaining everything and letting all of us have a chance to contribute to the meal. It was delicious. I would recommend this activity to any travelers over the age of 10.

Quality of Experience

Food

Guides, Drivers and Staff

Palace of Versailles & Giverny Day Trip

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Siena and Lea were amazing through out the entire planning of this trip. They were very professional, flexible and took all our requests into account when planning our trip. We had the best time in Thessaloniki and Athens, where the local tour guides were amazing!
Thank you both for the thoughtful planning and for answering every question in a timely manner.

Our we have used KimKim on several trips and it's a very easy process, the local companies they partner with are very knowledgeable, friendly, and helpful. On this latest trip to Italy Melanie and her team were nothing short of AMAZING. Our family was quite large (11 to 19, depending on which day) Melanie was attentive and accomodated our request to breakdown prices per person amongst other things. We had some seasonal challenges travelling to the Amalfi Coast but Melanie provided alternatives that worked out very well. She listened to our requirements and we were able to really enjoy the trip without having to stress of what to do next. Everyone from the driver to our guides were incredible. We had some elderly family members that they accomodated and paid extra attention to. Knowledge of local restaurants and the wines... OMG... this was a memorable trip because of Melanie and her team!

Hotel Review

Art Hotel Galleria Umberto

Napoli

The location of this hotel was great. Close to shopping and restaurants and it is inside the Galleria Umberto. Unfortunately the room quality is not really 4 stars.

Authenticity & Character

Its inside Galleria Umberto

Location

Close to all the action

Staff

Small staff, friendly.

Cleanliness & Comfort

Rooms felt dated and was not maintained well.

Activity Reviews

Naples walking food and historical tour

Italy

It was raining! But our guide was able to accomodate and was able to lead us through it.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Pompeii Walking Tour

Italy

The site itself is amazing, but it was our local guide that made this place even better. We were able to navigate the ruins in the rain and the entire group was engaged the whole time because of how the guide shared the site's history and highlights.

Quality of Experience

Guides, Drivers and Staff

Transport

Napoli Pizza Making Class

Naples

This was a highlight... who does not LOVE Napoli Pizza??? Learning how its made from scratch in Napoli is a great experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Full day excursion along the Amalfi coast with private driver

Italy

There are no words that can describe the beauty and charm of the Amalfi Coast. Our guide and driver were locals that knew the areas very well and knew the spots to visit. It was a wonderful day excursion, we will be back to stay in the Amalfi Coast.

Quality of Experience

Guides, Drivers and Staff

Transport

We actually visited Dubai and Jeab was our specialist. It was a great trip. Dubai is an amazing place with a mix of modern and old cultures. Our dinner cruise, city tour and desert safari gave us an insightful and inspiring introduction to Dubai. I wish we had more time.

We had a very diverse adventure that started in Hanoi for a few days and then proceeded to Ba Be, Cao Bang, and Lang Son. Victor Tran was our guide for the north along with a very careful driver. Victor did is best to be flexible and do what we wanted to do and provided significant insights into the culture. We did an outing to a tea farm, cooking and walking and visited the street food scene in Hanoi along with the Temple of Literature and a general tour of Hanoi. This leg required a lot of time in the car to reach remote areas but the landscape with the karst mountains was amazing sometimes hidden in the mist and a bit of rain. Driving to Ba Be and doing an outing on the lake in the same day meant that the outing was limited since we got a bit of a late start. The Ban Gioc Waterfalls were enjoyable, and we considered the Nui Thung- God eye Mountain very impressive and should not be missed. We were less impressed with Lang Son though the hotel was very nice. One of the highlights of the trip was the Dragon Legend Cruise on Bai Tu Long Bay with cruising the iconic limestone islands, kayaking, beach lunch and visit to the floating village. The boat, rooms and food were superb. The visit to Ninh Binh, though it is a very tourist-oriented town, the boat trips through the caves and hills was pleasurable and the LeClos Du Fil hotel was excellent. Also, the Cuc Phuong park was steamy but the visit to the primate center was memorable. From there we proceeded by air to Phong Nha to visit the amazing cave there, another very memorable experience along with a walk in the Botanic Garden with waterfall. Hue and the Imperial City tour, Tu Doc Royal Tomb, lagoon visit and staying at the incredible Ancient Hue Garden Houses hotel. The last stop was Hoi An, exploring the city, visit to My Son and the incredible dance group performance. All the guides were great, some better than other but very professional and very knowledgeable.

Great Itinerary and and we really enjoyed the trip. Eleanor was really helpful throughout our trip and could always rely on her to respond to any questions or queries we had.

Our experience was exceptional. From beginning to end. It was clear, right from the start that Anna Maria had paid very close attention to details. Our first day we toured Zagreb with Doro, brilliant. Her knowledge of the city was detailed and she had many personal stories that made our experience even better! From Zagreb, we drove, we were driven, we ferried and we flew. Along the way we stayed in amazing hotels, had incredible guides and ate some of the best food I’ve ever had. Croatia is a beautiful country with friendly people. I loved it.

Our Zagreb, Croatia native consultant, Anna-Maria, was intelligent, friendly, helpful, thorough, patient and always willing to answer questions concerning our trip through Croatia, Slovenia, Montenegro, and Bosnia.
We felt very prepared for our trip, as our consultant Anna-Maria was a great travel consultant—a local who was knowledgeable of the counties we wanted to visit.
Communication with her was top notch prior to the trip and during! She designed a great itinerary and the booking process was seamless!
We were so happy with our accommodations, tour guides, rental car, and appreciated all of her suggested activities during our first trip to these countries. We stayed in some lovely hotels, very conveniently located and that provided some very nice breakfasts. Her itinerary allowed us the flexibility of visiting sights along the way, or taking diversions and exploring areas. The itinerary was filled with plenty of activities to do, but with time to rest. The activities she scheduled were well planned and timed. We did not feel rushed at anytime as she insured we had a good balance between activities and free time. Her Itinerary provided such beauty and diversity around every turn. Anna-Maria and all the tour guides she booked at each location were extremely helpful and prompt at answering our emails/texts and providing us with answers to any of our questions.
Our trip was a success from the moment we arrived. We did not have one issue at all with our time in these countries. Our trip was educational, fun and memorable.
We will definitely be using KimKim in the future for any travel they offer to other various locations that interest us.

The trip was amazing! We wish we had more time. The highlight was Mu Cang Chai - definitely want to return during the rice harvest. The Garry Mu Cang Chai was a fabulous place to stay. We also loved the Hanoi Market and Street Food tour. Our guide Truang was fantastic and we loved spending time with him in Mu Cang Chai.

Lucy was exceptionally responsive and tailored our tour to give us a flavour of the many different people and places to see. Thank you!