Kimkim Trip Reviews

4.8
Based on 18,275 ratings
Read 18,275 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Italy review from Sharon Miller
Italy | Oct 10 - Oct 25, 2025

S
Sharon M.
Newark, NJ | Reviewed on Oct 27, 2025
Bea and Team! Firstly I am sorry to be a bit tardy but after being away for an extended period of time, life has beckoned us and we are now juggling home and work life which all require attention since we have been away. I would like to go back and be more specific with details, but for this moment I simply don't have the time. The trip was great with only one snafu which was the double booking of Bari leaving us without a reservation. It could happen to anyone, but one thing that... Read more

Bea and Team!

Firstly I am sorry to be a bit tardy but after being away for an extended period of time, life has beckoned us and we are now juggling home and work life which all require attention since we have been away. I would like to go back and be more specific with details, but for this moment I simply don't have the time.

The trip was great with only one snafu which was the double booking of Bari leaving us without a reservation. It could happen to anyone, but one thing that would have helped is to have a driver or tax pick up all our luggage to transport to the next place so we didn't have to carry many piece of luggage and gifts many blocks which was nearly impossible. Again, that is the only thing that wasn't perfect! I will use Bea and KimKim in the future!

Local specialist: Beatriz De Pablo Rocha

Our trip to Costa Rica was absolutely wonderf...
Costa Rica | Oct 11 - Oct 19, 2025

Kelley
Kelley S.
Dallas, TX | Reviewed on Oct 27, 2025
Our trip to Costa Rica was absolutely wonderful, thanks to Yuliana’s exceptional planning and attention to detail! She took the time to really understand our interests and budget, and made thoughtful adjustments along the way to ensure everything was just right. The entire itinerary was seamless — every pick-up and drop-off went exactly according to plan. We stayed at four different hotels in various regions, which gave us the perfect balance of relaxation and adventure. Each excursion was... Read more

Our trip to Costa Rica was absolutely wonderful, thanks to Yuliana’s exceptional planning and attention to detail! She took the time to really understand our interests and budget, and made thoughtful adjustments along the way to ensure everything was just right.

The entire itinerary was seamless — every pick-up and drop-off went exactly according to plan. We stayed at four different hotels in various regions, which gave us the perfect balance of relaxation and adventure. Each excursion was a highlight, and all our interactions with drivers, guides, and hotel staff were professional and pleasant.

One tip for future travelers: if your itinerary includes travel up and down around the volcano areas, we recommend bringing Dramamine — the roads are winding, and it can make the trip much more comfortable.

We couldn’t have asked for a smoother or more enjoyable experience. Thank you, Yuliana, for creating such a perfectly organized and memorable Costa Rican adventure!

Hotel Reviews
Crowne Plaza San Jose La Sabana by IHG
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shana by the Beach Resort
Manuel Antonio

I loved seeing the Capuchin and squirrel monkeys!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Absolutely gorgeous!! The food was fantastic!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Our guided hike through Manuel Antonio National Park was an unforgettable experience! The park is absolutely stunning — lush, vibrant, and full of wildlife at every turn. Our guide was fantastic, helping us spot so many animals we would have easily missed on our own. We saw several sloths, along with a variety of other fascinating creatures, from colorful birds to playful monkeys. The trails led us to some truly beautiful beach areas, where we could relax and take in the breathtaking coastal views. Travel tips: bring plenty of water, comfortable walking shoes, binoculars if you have them, and an extra couple of dollars. We purchased ice-cold coconuts on our way out, and they were perfect for the occasion! This tour was the perfect combination of nature, wildlife, and relaxation — highly recommend it to anyone visiting Costa Rica!

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Damas Island Boat Tour
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Guided Hanging Bridges & Zip Lining
Selvatura Park Guided Hanging Bridges & Zip Lining
Monteverde

We started our day at Selvatura Park with a guided nature walk, and it was such a fascinating experience! Our guide was incredible — he pointed out animals and creatures we never would have noticed on our own, like bats resting inside a hollow tree and orange-knee spiders hidden among the plants. Note to future travelers: this walk is quite long and can be challenging for those who aren’t used to a lot of walking or uphill terrain. It’s absolutely worth it, but it helps to build up your stamina beforehand so you can fully enjoy the experience. After the nature walk, we continued to the zip line adventure with Sebastian and Carlitos, and it was amazing from start to finish! They were so patient and kind, especially with my 80-year-old mom, who needed a few walking breaks along the way. They never made us feel rushed — instead, they turned each stop into part of the adventure, pointing out the scenery and keeping everything fun and relaxed. I’m usually afraid of heights, but both Sebastian and Carlitos helped me feel safe and confident the entire time. Their encouragement made the adventure unforgettable — full of excitement, laughter, and stunning views. And don’t miss the Tarzan Swing at the end — it’s the perfect way to wrap up an incredible day at Selvatura Park!

Quality of Experience
Guides, Drivers and Staff
Sebastian and Carlitos were wonderful guides.
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River Class II & III
Whitewater Rafting on the Balsa River Class II & III
Arenal/La Fortuna

Our whitewater rafting adventure with Jiro was an absolute highlight of our trip! He took excellent care of us from start to finish — making sure we were safe, comfortable, and having a great time throughout the entire experience. Jiro’s energy and expertise made the trip both exciting and enjoyable. He explained everything clearly, kept the group laughing, and made even the more challenging rapids feel fun and manageable. If you’re considering this excursion, don’t miss it — it’s an unforgettable experience and Jiro is fantastic!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna

It was a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Oct 28, 2025
Hello Kelley,
Thank you so much for your kind words! I am so happy to hear that your trip to Costa Rica was such a wonderful experience and that the itinerary felt just right for your interests and pace. It was a pleasure to work with you and make adjustments along the way to ensure everything flowed smoothly.
I really appreciate your tip about the winding volcano roads, so helpful for future travelers! I’m also glad to hear that your interactions with drivers, guides, and hotel staff were...
Read more

Hello Kelley,
Thank you so much for your kind words! I am so happy to hear that your trip to Costa Rica was such a wonderful experience and that the itinerary felt just right for your interests and pace. It was a pleasure to work with you and make adjustments along the way to ensure everything flowed smoothly.
I really appreciate your tip about the winding volcano roads, so helpful for future travelers! I’m also glad to hear that your interactions with drivers, guides, and hotel staff were enjoyable.
It means a lot to me that your trip was memorable and stress-free. I would be thrilled to help plan another adventure for you anytime!
Pura Vida!
Yuliana

Majid (our tour planner ) and Mustafa (our to...
Morocco | Oct 8 - Oct 18, 2025

Teresa
Teresa T.
Ashburn, VA | Reviewed on Oct 27, 2025
Majid (our tour planner ) and Mustafa (our tour guide and driver) were excellent! They were good
Planners and
Communicators. Majid was
Excellent at planning events and locations and
Hotels that fit our desires and needs. Mustafa was our
Constant
Companion. He is a superb driver. He is well versed in all
Things Moroccan and was an excellent tour guide as well. Mustafa was very aware of and sensitive
To our needs and preferences and
He accomplished
Keeping all
Of us happy. He is...
Read more

Majid (our tour planner ) and Mustafa (our tour guide and driver) were excellent! They were good
Planners and
Communicators. Majid was
Excellent at planning events and locations and
Hotels that fit our desires and needs. Mustafa was our
Constant
Companion. He is a superb driver. He is well versed in all
Things Moroccan and was an excellent tour guide as well. Mustafa was very aware of and sensitive
To our needs and preferences and
He accomplished
Keeping all
Of us happy. He is responsible
And friendly and trustworthy. We have
No hesitation at all in highly recommending Majid and Mustafa for your Moroccan tour and adventure. They are the best!!

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 27, 2025

Hello Teresa,
Thank you so much for your thoughtful and detailed review! I’m truly delighted to hear that you had such a wonderful experience with me and Mustafa. It’s fantastic to know that the planning, guiding, and personal care met your expectations and helped make your Moroccan adventure memorable.
I’ll be sure to share your kind words with Mustafa . I am sure he be thrilled to know he made your trip so special.
We deeply appreciate your recommendation and hope to welcome you again soon for another unforgettable journey in Morocco!
Best,
Majid

All our guides were wonderful. We especially ...
Spain | Oct 5 - Oct 15, 2025

Carol Ann
Carol Ann L.
Ashburn, VA | Reviewed on Oct 27, 2025
All our guides were wonderful. We especially enjoyed the tours with Enrique in Madrid and Ruth in Barcelona. It was a smooth and seamless trip despite all the cities involved. Hotels were great. We loved Spain. We have already recommended Kimkim to others. You guys did a wonderful job in putting this memorable trip together for us. Read more

All our guides were wonderful. We especially enjoyed the tours with Enrique in Madrid and Ruth in Barcelona. It was a smooth and seamless trip despite all the cities involved. Hotels were great. We loved Spain. We have already recommended Kimkim to others. You guys did a wonderful job in putting this memorable trip together for us.

Hotel Reviews
Hotel & Spa Plaza Mercado
Valencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Andante Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fontecruz Sevilla Seises
Sevilla

Great location and very beautiful decor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid

Fabulous breakfast. Good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona
Quality of Experience
Guides, Drivers and Staff
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona
Quality of Experience
L000
Food
Guides, Drivers and Staff
Cook Paella like a Valenciano
Cook Paella like a Valenciano
Valencia
Quality of Experience
Food
Paella experience was fun. Guillermo was wonderful
Guides, Drivers and Staff
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Taste Seville: Where Locals Eat Tapas, Drink, & Live
Taste Seville: Where Locals Eat Tapas, Drink, & Live
Seville
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 28, 2025

Hi Carol, I’m so happy to hear you had such a great time in Spain and that everything went just as we planned! I will make sure to pass your feedback to Enrique and Ruth! Thank you as well for recommending us, it means a lot! Hope to plan another adventure with you soon 😊 I wish you all the best, Anita

Great trip
Croatia | Oct 14 - Oct 23, 2025

Mary
Mary H.
Seattle, WA | Reviewed on Oct 27, 2025
Sarah did a great job booking our trip. All of our guides were excellent very knowledgeable. They all know the history do well. We learned so much and saw the most incredible things. Read more

Sarah did a great job booking our trip. All of our guides were excellent very knowledgeable. They all know the history do well. We learned so much and saw the most incredible things.

Hotel Reviews
Hotel Neptun Dubrovnik
Dubrovnik

Beautiful Hotel!

Authenticity & Character
Location
Amazing views
Staff
Cleanliness & Comfort
Amfora Hvar Grand Beach Resort
Hvar

Super view from our room!

Authenticity & Character
Views
Location
Easy walk to town
Staff
Very nice
Cleanliness & Comfort
Clean and neat
Heritage Hotel Santa Lucia
Split

Super hotel. The people here were so helpful and kind.

Authenticity & Character
History
Location
Close to Dioclation Palace
Staff
Excellent customer service
Cleanliness & Comfort
Activity Reviews
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

Best way to go from Split to Hvar. The only problem was our weather that day was not great. But you cannot predict that.

Quality of Experience
Guides, Drivers and Staff
Very friendly and knowledgeable.
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Super informative and great host. Learned so much.

Quality of Experience
Local specialist: Sarah Cosic

18 days in Italy without the headaches..
Italy | Oct 8 - Oct 24, 2025

Matt
Matt W.
Ashburn, VA | Reviewed on Oct 27, 2025

The confidence and security provided by the KimKim platform was outstanding... The passion and experience of Arianna (Storywalking partner of KimKim) was very evident in the selection of Hotels, Tours and pacing of the itinerary... The entire process went together like a new set of LEGOS.... Location of Hotels that provided walking access to scheduled tours and restaurants... Drivers that were on time or earlier... Daily communications with mobile tickets for Trains and Tours was all seamless... Travel is typically stressful... KimKim eliminated so much of it... We highly recommend.

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Nov 03, 2025

Dear Matt and Kathe,
Thanks a lot for your review!
We’re thrilled to hear that your trip went so smoothly and that you felt confident and supported throughout the entire journey. We are also pleased to know our careful planning, hotel selections, and itinerary pacing made your experience seamless and enjoyable. And that you appreciated our daily communication and reliable drivers who helped make your travels stress-free.
It was a pleasure creating this adventure for you, and we hope to welcome you back to Italy soon!
Arianna & the Storywalking Team

If you are looking to create your own vacatio...
Greece | Oct 10 - Oct 23, 2025

B
Bonnie C.
Chicago, IL | Reviewed on Oct 27, 2025

If you are looking to create your own vacation, kimkim is the company you want. They were superb in planning exactly what our small group wanted while at the same time providing truly wonderful drivers and professional guides for each day. Everyone was friendly and eager to please while also providing recommendations for restaurants and other activities. Kimkim was perfection!

Local specialist: Siena Mueller

The trip of a lifetime went flawlessly!
Italy | Oct 14 - Oct 24, 2025

Jennifer
Jennifer V.
Ashburn, VA | Reviewed on Oct 27, 2025
Our recent trip to Italy from Venice, Florence, and Rome to Positano went better than I ever could have imagined! My mother and I planned this trip with Eirini’s expert help. She provided invaluable experience and suggestions. I found her to be very thorough and quick to reply when I had questions. Every tour, accommodation and transfer met or exceeded our expectations! Even more important than the pre-trip planning, I found the responsiveness during our trip the best part. Each day, I was... Read more

Our recent trip to Italy from Venice, Florence, and Rome to Positano went better than I ever could have imagined! My mother and I planned this trip with Eirini’s expert help. She provided invaluable experience and suggestions. I found her to be very thorough and quick to reply when I had questions. Every tour, accommodation and transfer met or exceeded our expectations! Even more important than the pre-trip planning, I found the responsiveness during our trip the best part. Each day, I was sent a message with the itinerary for the next day with links to each ticket we might need. When I had questions or concerns, my messages were answered immediately and expertly. I would not hesitate to use this service again and wholeheartedly recommend them!

There are a few outstanding people and tours I want to specifically mention. First, our tour guide in Venice was absolutely amazing! Sarah was so friendly and hospitable. We felt like family by the time we were finished! We came to love Venice thanks to her unique insight. She was top notch!

Next, our tour guide in Florence—Elena from Walks Italy—did an excellent job. Even better was our cooking class with Alberto! This was probably the highlight of the trip and most definitely one of our best meals. We so thoroughly enjoyed this experience and loved our interaction with him!

In Rome, we considered ourselves so fortunate to meet Linda from Liv Tours, the tour guide for the Vatican Museums, the Sistine Chapel and St. Peter’s Basilica. She was phenomenal and gave a tour with the perfect balance of humor, personality and information. I felt like the size of this group was perfect (only 6 of us).

In Pompeii, our tour guide was also incredible, although his name eludes me. We loved our time in Pompeii!

Last but not least, our suite in Positano was absolutely amazing! I was dubious about it since I had had my heart set on a really upscale hotel that I couldn’t afford. But the Imperati Suites exceeded every expectation I had. It was the cutest place I’ve ever stayed with the most amazing view, the most relaxing shower and a breakfast that blew us away. As if that were not enough, the host, Katia, made it even better. She was so attentive and helpful throughout our stay. I can not sing the praises of this place enough. And the little restaurant nearby (Mediterranio) was our favorite of the whole trip, so we went twice! I am so grateful that Eirini recommended this accommodation as a more budget friendly option. I can’t imagine we would have enjoyed anywhere else as much as we enjoyed our stay here!

As I said before, each transfer and train ride went flawlessly and we were so appreciative that we had all those logistics worked out ahead of time! Thank you so much for providing excellent service and clear communication throughout so we were free to enjoy every moment of this spectacular trip! We will treasure our time in Italy forever!

Hotel Reviews
Imperati Suites
Positano

Absolutely the star of the trip in terms of accommodations! So cute, incredible views, amazing breakfast, and wonderful hostess, Katia. My mom said it was the best shower she’s ever had! We could’ve stayed here all week!

Authenticity & Character
Charm galore!
Location
10 minute stroll into town with cute shops along the way. Our favorite restaurant right outside.
Staff
Katia was amazing and so lovely!
Cleanliness & Comfort
Five star breakfast!
Casa Montani Hotel
Rome

This room was nice, bigger than expected and very clean. The breakfast was lovely and we found the host to be exceptionally kind and informative. We appreciated the elevator and would not have enjoyed lugging our suitcases up those steps! The location was perhaps the only drawback, as it was a good 40-45 minute walk from both the Colosseum and the Vatican. I’m not sure if there is a better location, but we ended up needing taxis and Ubers several times.

Authenticity & Character
Location
Something slightly more centrally located
Staff
Cleanliness & Comfort
Ca' dei Proverbi Suites
Venice

This was probably our least favorite accommodation, although there was nothing too much to complain about. The staff were very friendly and helpful and the breakfast was delicious! The breakfast attendant/housekeeper was so friendly and we enjoyed her hospitality. The steps up to the suite were a challenge and the room was a little stuffy and warm. That necessitated we open the windows, which let in some insects that bit me during the night. I had a 8 bites on my hand and two on my face. I didn’t feel like it was a big deal, it a fan could’ve helped a bit instead of leaving the windows open. We asked for a fan but never got it. We liked the location and the shower. Felt the room decor was just blah. All in all, just not our favorite, but not bad either.

Authenticity & Character
Location
It felt like it was in an authentic location, and not in the touristy part of the city
Staff
They were friendly and helpful
Cleanliness & Comfort
Activity Reviews
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Italy

Our driver and tour guide were both top notch. I have forgotten our guide’s name (I want to say Mario, but I’m not sure).

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

We loved our guide, Linda! She was amazing at her job. So funny, informative and kept us at a great pace the whole time. Would definitely do a tour with her anytime!

Quality of Experience
Guides, Drivers and Staff
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome

This was our least favorite tour. I don’t want to be harsh because it was mostly due to a crisis back home we were dealing with. We really could t enjoy the tour or focus on it bc we were so consumed with worry about the crisis at home. Filomena was super knowledgeable and accommodating to our needs. We found her accent sometimes hard to understand and it required a lot of attention and effort to keep up. We enjoyed our time, it just was a bad day for us.

Quality of Experience
Guides, Drivers and Staff
Uffizi Gallery Skip the Line Entrance Tickets
Uffizi Gallery Skip the Line Entrance Tickets
Florence

We enjoyed the gallery. I downloaded an app that provided information which we enjoyed and I thought enhanced the visit since we didn’t have a guide.

Quality of Experience
Guides, Drivers and Staff
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Florence

We really enjoyed this tour! Elena was a great guide. She was informative and insightful. The group was a bit too large for our taste, but now we know!

Quality of Experience
Guides, Drivers and Staff
Cooking Class with Dinner in the heart of Florence
Cooking Class with Dinner in the heart of Florence
Florence

This was the highlight of the trip! We had our chef, Alberto, all to ourselves and made the most delicious and authentic meal. We will treasure this experience but years to come!

Quality of Experience
Food
Guides, Drivers and Staff
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

Sarah was an exceptional guide! We felt like family by the time it was over and fell in love with Venice

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

Easy to find, lovely and enjoyable ride. There wasn’t any narration provided but it was fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Oct 31, 2025
Dear Jennifer, Thank you so very much for your wonderful and detailed review! It truly warms my heart to know that your journey through Venice, Florence, Rome, and Positano was everything you dreamed of, and more. It was such a joy helping you and your mother plan this special trip, and I’m delighted to hear that each part of your experience exceeded your expectations. I’m especially happy that you enjoyed meeting so many of our amazing local partners, from Sarah in Venice to Elena and... Read more

Dear Jennifer,

Thank you so very much for your wonderful and detailed review! It truly warms my heart to know that your journey through Venice, Florence, Rome, and Positano was everything you dreamed of, and more. It was such a joy helping you and your mother plan this special trip, and I’m delighted to hear that each part of your experience exceeded your expectations.

I’m especially happy that you enjoyed meeting so many of our amazing local partners, from Sarah in Venice to Elena and Alberto in Florence, Linda in Rome, and the wonderful hosts in Positano. They each take such pride in sharing their love for Italy, and it means so much to hear how deeply their hospitality touched you.

Thank you as well for your kind words about the daily support and communication during your travels. Knowing that you felt fully cared for throughout your journey is the best reward I could ask for.

We will all treasure your kind feedback and look forward to welcoming you back to our beloved Italy. Until then, grazie mille and arrivederci!

Honestly, I would not change one thing that A...
Scotland | Oct 15 - Oct 24, 2025

M
Mary G.
Ashburn, VA | Reviewed on Oct 27, 2025
Honestly, I would not change one thing that Aleksandra set up for us. The trip was perfect and all the accommodations and tours were great. Read more

Honestly, I would not change one thing that Aleksandra set up for us. The trip was perfect and all the accommodations and tours were great.

Hotel Review
Hotel du Vin & Bistro Edinburgh
Edinburgh

Loved this boutique hotel and all the lovely people who work there. The food was superb too!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Oct 27, 2025

Dear Mary,

Thank you so much for your wonderful feedback! I’m absolutely delighted to hear that everything went perfectly and that you enjoyed all of your stays.

I’m so happy to know your trip met — or even exceeded — your expectations, and I truly hope we can create another memorable journey together in the future.

Warm regards,
Aleksandra

Awesome trip plan and execution!!
Greece | Oct 15 - Oct 25, 2025

S
Stephen W.
Denver, CO | Reviewed on Oct 27, 2025
Kimkim took the pain out of organizing all the little details for a wonderful trip. All of their guide selections were amazing. They provided additional perks as the trip continued (not that I would expect that in the future, but really nice touch!) One outing was to be a boat ride around a Greek island but the weather forecasts looked horrible. Late afternoon we asked if we could reschedule to to THE NEXT DAY. Kimkim reached out and we were rewarded with a marvelous afternoon on the water.... Read more

Kimkim took the pain out of organizing all the little details for a wonderful trip. All of their guide selections were amazing. They provided additional perks as the trip continued (not that I would expect that in the future, but really nice touch!) One outing was to be a boat ride around a Greek island but the weather forecasts looked horrible. Late afternoon we asked if we could reschedule to to THE NEXT DAY. Kimkim reached out and we were rewarded with a marvelous afternoon on the water. And, yes, lighting and rain happened on the originally scheduled day and would have cancelled the trip.
Thanks Kimkim for so many wonderful memories.

Hotel Reviews
Kymothoe Elite
Zakynthos

We had one all day rainy day on the trip. Here. And the room with balcony view made the day vey relaxing. Nice poolside amenities.

Authenticity & Character
Architecture fits well in the Mediterranean area.
Location
View of the Ionian Sea simply breathtaking.
Staff
We hit the season end but still were provided with great help from the owner, food staff and cleaning staff.
Cleanliness & Comfort
Perfect.
Tsikeli Hotel Meteora
Meteora

Wonderful lodging, new and comfortable. Food was awesome.

Authenticity & Character
A bit more modern that the location it is built in but very nicely done.
Location
Close to the monasteries and shoping.
Staff
Staff very helpful with early checkin and to go breakfast provided for early departure
Cleanliness & Comfort
Very clean and comfortable.
Sweet Home Hotel
Athens

Lovely helpful staff and great breakfast buffet. Location close to main attractions. And awesome bakery just outside their door!

Authenticity & Character
The boutique hotel keeps the charm of the old with nice decorations.
Location
Walking distance to all major tour spots
Staff
Friendly, helpful and just a joy to chat with
Cleanliness & Comfort
Clean, comfy beds but by American standards, small. But that is the old Europe way.
Activity Reviews
Private Marathonisi, Turtle Spotting & Keri Caves
Private Marathonisi, Turtle Spotting & Keri Caves
Zakynthos

Kimkim nudged Serene Private Cruises to move our tour forward on day to miss forecasted rain. It happened! We were met at the ferry from the mainland and taken directly to our boat. Most relaxing excursion we had.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Monasteries & Hermit Caves Excursion
Sunset Monasteries & Hermit Caves Excursion
Meteora

To see the monasteries, some still working to day, tucked into amazing mountain structures was astounding. For those who love geology and geomorphology this place is MUST.

Quality of Experience
Would do this again. And spend a few days here.
Guides, Drivers and Staff
Transport
Athens Byzantine Path: Christian Museum & Byzantine Churches Tour
Athens Byzantine Path: Christian Museum & Byzantine Churches Tour
Athens

George from Greek Travel Tellers did an awesome job connecting art to how it told the Christian story to illiterate church attendees.

Quality of Experience
One of the most fun excursions we did.
Guides, Drivers and Staff
George was very educated and new how to share the knowledge.
Transport
 From Olive Groves to Vineyards: A Culinary Journey Through the Peloponnese
From Olive Groves to Vineyards: A Culinary Journey Through the Peloponnese
Athens

Private driver was awesome. Learned a lot from Marianna about Olive Oil and Malina's meal was wonderful. Wine tasting was fun.

Quality of Experience
Guides, Drivers and Staff
Kimkim has found great teams of drivers
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Pantheon without the scaffolding! Amazing. Guide was awesome and spoke great English. This walk is a must!

Quality of Experience
Guides, Drivers and Staff
Transport
My feet did great. Group was not rushed.
Local specialist: Gustavo Camperos

Wonderful Patagonia trip!!!! Marcela help us...
Patagonia | Oct 13 - Oct 24, 2025

M
Maite Q.
Flagami, FL | Reviewed on Oct 27, 2025
Wonderful Patagonia trip!!!!
Marcela help us prepare a great itinerary, she listened to all our requests and help us find the perfect itinerary options for us.
Marcela and the team of travel agents of Turismo Milodon were amazing. Always in communication with us and anticipating our needs trough out our travels. They answer all our questions promptly and even went out of their ways to help us get a hat that I left in a remote hotel.
We got all our tickets and vouchers few days in...
Read more

Wonderful Patagonia trip!!!!
Marcela help us prepare a great itinerary, she listened to all our requests and help us find the perfect itinerary options for us.
Marcela and the team of travel agents of Turismo Milodon were amazing. Always in communication with us and anticipating our needs trough out our travels. They answer all our questions promptly and even went out of their ways to help us get a hat that I left in a remote hotel.
We got all our tickets and vouchers few days in advance and all activities went very well.
We loved our time in the Chilean and Argentine Patagonia.
Thanks!!!

Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Oct 27, 2025

Thank you so much for your wonderful feedback, Maite! I’m happy to hear that you enjoyed your Patagonia adventure and that everything went great. It was a pleasure helping you plan your trip and making sure all the details were taken care of.

I’ve already passed your kind words to the entire Turismo Milodon team. It means a lot to know that you loved both Chilean and Argentine Patagonia and we hope to help you plan your next unforgettable adventure soon!

All the best,
Marcela

Southern Spain
Spain | Oct 11 - Oct 26, 2025

Suzanne
Suzanne C.
Seattle, WA | Reviewed on Oct 27, 2025
Bea, Rachel, Maria, etc were all extremely helpful. Our favourite stops were Madrid, Cordoba, and especially Granada. Granada is amazing! We would have preferred a bit more input on the car rental and timeline in Mallorca and a suggestion to stay in Malaga or Granada longer with a shorter stay in Mallorca. The departure transfer time from Madrid was too early due to a time change so another day in Madrid at the end may have been better. Read more

Bea, Rachel, Maria, etc were all extremely helpful. Our favourite stops were Madrid, Cordoba, and especially Granada. Granada is amazing! We would have preferred a bit more input on the car rental and timeline in Mallorca and a suggestion to stay in Malaga or Granada longer with a shorter stay in Mallorca. The departure transfer time from Madrid was too early due to a time change so another day in Madrid at the end may have been better.

Hotel Reviews
Hotel Palacete de Alamos
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palau Sa Font
Palma

Location and cleanliness was top notch

Authenticity & Character
Location
Staff
Everyone went out of their way to our stay supported
Cleanliness & Comfort
Room Mate Alba
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Corregidor Boutique Hotel
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Francisco I
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada

Loved this hotel. The only downfall is no elevator but otherwise stunning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Spain

Super windy day but clear skies and views. This is a must do for anyone who loves the outdoors and how nature shapes our landscape with human history thrown in.

Quality of Experience
Great outdoors
Guides, Drivers and Staff
Driver dropped and picked us up at entrance and exit. Guide was super friendly and passionate
Transport
Private car was clean, gave water and offered stops for toilet or food
Sierra Nevada by Bike: From Peaks to Valleys
Sierra Nevada by Bike: From Peaks to Valleys
Granada

This was a much needed form of exercise with incredible views and bikes. The guides were professional, experienced and helpful to everyone. We loved this excursion.

Quality of Experience
E-bikes in great order, owner shared photos
Guides, Drivers and Staff
Photos! Professional guides
Transport
Van up with great views and bike back to town. Accurate timing.
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

It’s okay but a bit too crowded. The dancers and musicians are very good

Transport
A long walk or shuttle back
The Art of Andalusian Cooking & Visit Traditional Market
The Art of Andalusian Cooking & Visit Traditional Market
Seville

Leo and Louis (in training as guide) were entertaining and informative. We thoroughly enjoyed the market and learning about Spanish cuisine. Highly recommend

Quality of Experience
The food and educational aspects
Food
Drinks and all courses
Guides, Drivers and Staff
Staff was amazing
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

This tour was so amazing! Our guide and everything about it is memorable

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha

Our family trip to Taiwan was amazing and hon...
Taiwan | Oct 20 - Oct 26, 2025

Laura
Laura G.
Pleasant Grove, UT | Reviewed on Oct 27, 2025
Our family trip to Taiwan was amazing and honestly, we could not have gotten by without having an English tour guide and a driver to drive to the places that we ended up going to. We started in Taipei and did tours up the north and then hopped in the van and drove all the way down the East Coast to the southern tip of the island then back up to the gorgeous mountains. James‘s driving skills were so safe and perfect on crazy tight roads. I just felt so safe with him in his gorgeous van that... Read more

Our family trip to Taiwan was amazing and honestly, we could not have gotten by without having an English tour guide and a driver to drive to the places that we ended up going to. We started in Taipei and did tours up the north and then hopped in the van and drove all the way down the East Coast to the southern tip of the island then back up to the gorgeous mountains. James‘s driving skills were so safe and perfect on crazy tight roads. I just felt so safe with him in his gorgeous van that we could stand up in and it was so clean and well taken care of. Belynda’s English was amazing and she was so easy to understand and have conversations with. She was there for us on so many details from picking food to knowing exactly where to go when we did not choose all the major tourist cities. Kimkim helped make the itinerary for us with things that I honestly would’ve never chosen planning things on my own, and they turned out to be so fun and unique as we kind of traveled through. Stops along the way that I would’ve never known were there. Taiwan is definitely a country that as a family I would highly recommend having a private driver and tour guide if you want to see the outskirts. We will definitely be using Kimkim again in the future because it turned out so perfectly and let us kind of just sit back and relax instead of being so stressed about train schedules, and timing of everything. Thank you again for all you did for us.

Activity Reviews
Mr. Brown Avenue and Hot Spring
Mr. Brown Avenue and Hot Spring
Taidong

it was so gorgeous riding through the Rice fields and it was just so peaceful green and just the most beautiful mountain back. My family absolutely loved this site.

Quality of Experience
lol
Transport
Sun Link Sea Day Tour
Sun Link Sea Day Tour
Taiwan

This was my favorite place. We went to. It was so gorgeous. It was like from a movie. I highly recommend anyone going to Taiwan to take a tour down to this gorgeous waterfall.

Quality of Experience
Guides, Drivers and Staff
No
Transport
Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Oct 27, 2025
Hi Laura, Thank you so much for taking the time to share such a wonderful review of your family trip to Taiwan. I’m truly delighted to hear that you had such an amazing experience exploring the island. It means a lot to know that James and Belynda took great care of you throughout the journey. I’ll be sure to share your kind words with them. I personally do love Sun Link Sea as well. It’s such a hidden gem in Taiwan. I’m also so glad that the itinerary worked out perfectly and allowed your... Read more

Hi Laura,

Thank you so much for taking the time to share such a wonderful review of your family trip to Taiwan. I’m truly delighted to hear that you had such an amazing experience exploring the island. It means a lot to know that James and Belynda took great care of you throughout the journey. I’ll be sure to share your kind words with them. I personally do love Sun Link Sea as well. It’s such a hidden gem in Taiwan. I’m also so glad that the itinerary worked out perfectly and allowed your family to relax and simply enjoy Taiwan’s beauty, food, and unique experiences along the way.
It was a real pleasure helping you plan this trip, and I hope to have the opportunity to assist your family again in the future!

Best regards,
Shirley

Morocco rocks!
Morocco | Oct 14 - Oct 20, 2025

Linda
Linda W.
Oregon City, OR | Reviewed on Oct 27, 2025
Our trip to Morocco was wonderful on many levels. The front-end services that were coordinated through KimKim went smoothly, even though our point person changed right before we left for Casablanca. The local guides and our driver, the intrepid Hashim, were drawn from a tour group called Immersive Morocco, I think. They were all knowledgeable, professional and enthusiastic about the culture and different regions of the country. We stayed inside the walls of the old city in both Fes and... Read more

Our trip to Morocco was wonderful on many levels. The front-end services that were coordinated through KimKim went smoothly, even though our point person changed right before we left for Casablanca. The local guides and our driver, the intrepid Hashim, were drawn from a tour group called Immersive Morocco, I think. They were all knowledgeable, professional and enthusiastic about the culture and different regions of the country. We stayed inside the walls of the old city in both Fes and Marrakech, which were unique and authentic! The camel camp in the Sahara was a real treat, too. I recommend doing it all!! We also stayed in a renovated casbah. What an experience! It was a lengthy road trip but Hisham knew all the spots to stop, where the cleanest restrooms were located and was able to point out interesting facts along the way. Having a private driver is definitely the way to go!

Hotel Review
Riad Madu Premium Camp
Merzouga

My goodness, we were not expecting a king sized bed, hot water and full-on plumbing in this remote location. Very quiet, comfortable, we were well taken care of. Would have had great night views only the evening was completely overcast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Not to miss. A bucket list item i got to check. Camels are not a particularly comfy way to travel but it was only for an hour-ish and a once in a lifetime experience.

Guided Tour of Fes
Guided Tour of Fes
Fes

We visited all the points of interest! Couldn't have weaved our way through all the alleyways without our guide!

Quality of Experience
Just the two of us with one guide made the experience very special!
Guides, Drivers and Staff
Transport
Hicham was 10/10! Navigated traffic well - super confident and friendly, helpful.
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Oct 27, 2025
Hi Lindy, I just wanted to take a moment and thank you for the great review. We are so happy to hear that you had a wonderful time in Morocco. Although we regret that Maryem left prior to your trip, but the rest of the team here at Morocco Immersion Tours & Adventures managed all the behind the scenes arrangements in addition to executing your tour in Morocco. We are happy to hear that it was seamless! And we are happy that you enjoyed your time with Hicham. We know that he is great (and he... Read more

Hi Lindy,

I just wanted to take a moment and thank you for the great review. We are so happy to hear that you had a wonderful time in Morocco. Although we regret that Maryem left prior to your trip, but the rest of the team here at Morocco Immersion Tours & Adventures managed all the behind the scenes arrangements in addition to executing your tour in Morocco. We are happy to hear that it was seamless!

And we are happy that you enjoyed your time with Hicham. We know that he is great (and he also happens to be my brother-in-law), so we knew that you were in good hands!

Thanks for trusting us with your trip!
Sharon, Hicham, and the rest of the Morocco Immersion family

Jordan highlights
Jordan | Oct 19 - Oct 26, 2025

S
Sarah W.
United Kingdom | Reviewed on Oct 27, 2025
Our trip took in Amman, Petra, Jerash, Wadi Rum and the Dead Sea. Our driver Bassam was excellent and all of the transitions went really smoothly. Hotels on the whole were great..Dead sea not our thing, but the csmp in Wadi rum was eonderful with zmzxing food. Local guides were fine, this introduces lots of stops to meet bedouin people, who are constantly asking you to buy things. Our highlights were Petra and Jerash for sure. Read more

Our trip took in Amman, Petra, Jerash, Wadi Rum and the Dead Sea. Our driver Bassam was excellent and all of the transitions went really smoothly. Hotels on the whole were great..Dead sea not our thing, but the csmp in Wadi rum was eonderful with zmzxing food. Local guides were fine, this introduces lots of stops to meet bedouin people, who are constantly asking you to buy things. Our highlights were Petra and Jerash for sure.

Hotel Reviews
Petra Moon Hotel
Wadi Musa

Really comfy and quiet at night. Nice pool on the roof to jump in after a hot day.

Authenticity & Character
Food
Location
Close to Petra unescorted site
Staff
Welcoming
Cleanliness & Comfort
Sun City Camp
Wadi Rum

Amazing food, super comfy Martian pod.

Authenticity & Character
Food and it's presentation
Location
In the middle of wadi rum
Staff
Great staff at camp. Tour guide on jeep tour less so.
Cleanliness & Comfort
Beds and bathroom
Activity Reviews
Amman half day City tour
Amman half day City tour
Jordan

Our driver Bassam did the tour ad was great.

Quality of Experience
Guides, Drivers and Staff
Bassam was flexible and easygoing.
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Wadi Rum (2-3 Hrs Jeep ride)
Jordan

Camp itself was excellent with amazing food and fantastic accommodation. Again, the jeep tour wasn't quite what we wanted, the bedouin driver kept stopping to get henna done, or for a coffee stop, or to have a cigarette. Didn't appreciate that we had come to see the desert scenery. If they want to do henna etc this can be offered back at the camp, not wasting our time in this beautiful desert.

Quality of Experience
Guides, Drivers and Staff
Younger driver, more desert driving.
Transport
Wasn't really a jeep, was an old truck.
Full Day Petra (With Site local Guide or private guide)
Full Day Petra (With Site local Guide or private guide)
Jordan

Excellent site, really breathtaking

Quality of Experience
Guides, Drivers and Staff
Guide was good but kept introducing us to Bedouins inside the site (he told us he had to do this to keep the peace), so we were constantly being interrupted on our tour.
Transport
Jarash
Jarash
Jordan

Guide was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan

Really quick and efficient

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Oct 30, 2025

Hello Sarah
I am so happy that we participated in making a pleasant holiday for you.
Hope to see you and your friends again in Jordan. we are always at your service for anything you need.
Be well and Happy :)
Sam

JJ in the first part of our trip was an outst...
Madagascar | Oct 11 - Oct 26, 2025

G
George H.
La Vista, NE | Reviewed on Oct 27, 2025
JJ in the first part of our trip was an outstanding guide. He was charming, easy going and astonishingly knowledgeable. I can’t recommend him highly enough. Read more

JJ in the first part of our trip was an outstanding guide. He was charming, easy going and astonishingly knowledgeable. I can’t recommend him highly enough.

Hotel Reviews
Masoala Forest Lodge

Excellent. Rustic and expensive but how they manage to maintain the offer in such challenging conditions is astonishing.

Anjajavy Lodge

Very expensive but very very good and astonishing for where it is located.

Le Soleil des Tsingy
Palissandre Côte Ouest
Morondava
Relais des Plateaux & Spa

Don’t buy the inclusive dinner for travellers. It’s a poor second to the full menu which is not expensive in any event.

Relais de Mantadia
MAISON GALLIENI
Antananarivo
Intercontinental Johannesburg O.R Tambo Airport
Johannesburg

About as good as an airport hotel can be (which are so often deeply disappointing)

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Oct 28, 2025

Hi George, thank you so much for your review and the feedback. We are thrilled to hear you had a wonderful time in Madagascar and will be sure to pass on your compliments to the guides and lodges!

6 Days in Peru in October
Peru | Oct 16 - Oct 22, 2025

Anisha
Anisha L.
Mead Valley, CA | Reviewed on Oct 27, 2025
great 6 day trip visiting Cuzco, Machu Picchu, Lake Titikaka and Lima! We got a taste of the country and loved every bit of it! Read more

great 6 day trip visiting Cuzco, Machu Picchu, Lake Titikaka and Lima! We got a taste of the country and loved every bit of it!

Hotel Reviews
Belmond Sanctuary Lodge
Machu Picchu

The sanctuary Lodge is magnificent! The location is second to none and is well worth the cost. Service was impeccable. The accommodations were lovely and the view was spectacular. The activities the hotel offered were really fun as well. We did a potato tasting and an alcohol tasting, which were very enjoyable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Titilaka Lodge
Puno

This hotel far exceeded all of our expectations. It’s about 45 minutes away from Puno town, but was worth it for the serene surroundings and incredible service. They also offer all of the excursions directly from the hotel so there’s no need to go back to the city for anything. The service was impeccable. The food was Michelin level. The staff was friendly and accommodating at every turn.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmond Hotel Monasterio
Cusco

The hotel is beautiful and historic. The location is perfect and conveniently located near the main Square. The service was impeccable. Nothing was left to chance. The food the restaurant was really good. We definitely enjoyed our time there and would highly recommend it. I only wish we had more time to spend in the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lima Food Tour - (PM Tour)
Lima Food Tour - (PM Tour)
Peru

This food tour was a highlight. We heard that Lima has become a top foodie destination and there’s so many choices. But since we had such a limited time, we wanted to maximize our food exploration with a tour. The lima gourmet company was exceptional!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Puno

Uros floating islands was a really cool experience. There’s nothing like it and the people were warm and friendly. It’s a business though and they want us to buy their goods. They have us a ride in one of their boats which was fun. We also went to their little main island with a few restaurants. It’s a very different way of life and neat to see. Taquile island wasn’t very interesting. It took 1.5 hours to get there from Uros and there wasn’t really anything special except to see the native people and eat lunch. They had beautiful clothing but other than that I didn’t really get anything else out of it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
PeruRail Titicaca Train: A Scenic Journey from Cusco to Puno
PeruRail Titicaca Train: A Scenic Journey from Cusco to Puno
Peru

The train ride through the Andes was magical! Everything from the staff, comfort of the cabin, food and drinks, and entertainment were exceptional. This leg of our trip was definitely more about the journey than the destination. We were only in Peru for a short time so utilizing one whole day to travel by train for 10 hours was a calculated decision that paid off. We thoroughly enjoyed our time on the train and would highly recommend it to other others. It was a great way to see a part of the country that isn’t easy to access.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Cusco Tour
Half Day Cusco Tour
Peru

I appreciated that this tour was a combination, walking tour and driving tour. There’s a lot to see that can’t be covered by just foot. But there are several locations within the town that are more easily accessible by walking. I would have liked to include walking into the town Square and seeing the main cathedral as part of the tour. I think that could’ve been a quick add on before getting into the car. We didn’t really have that as part of the tour though. Once we were in the car and driving around, I liked the first stop at Saqsaywaman. However, there were two other ruins that seemed redundant and less important. I don’t feel like those were added value. Instead, we asked our tour guide if there were other things we could see, and he was able to pivot and take us to a llama farm. That was a highlight! We saw a llamas, alpacas, vicunas, guinea pigs and condors. We happen to get there around feeding time so we were able to feed them and interact. We thoroughly enjoyed that part of the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Belmond Hiram Bingham trains to Aguas Calientes
Belmond Hiram Bingham trains to Aguas Calientes
Peru

This train ride to watch peachy was the most exquisite experience. Everything from start to finish was five star. The staff were friendly, the food was Michelin worthy, the accommodations were impeccable, and the drinks were delicious! The train was on time the entire way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovering the Treasures of Machu Picchu
Discovering the Treasures of Machu Picchu
Aguas Calientes/ Machu Picchu

We visited circuit one and circuit three and had an amazing experience. Our tour guide Ray was very knowledgeable and helped to paint the picture of what Machu Picchu was like in it prime period. The weather was amazing and made for a mystical and magical experience.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Oct 27, 2025

Hi Anisha,

Thanks so much for taking the time to share your experience and feedback. I’m so happy to hear you loved your trip and got to enjoy a little bit of everything. It was such a pleasure helping you plan this adventure. Hope we get to plan another one together soon.

Thanks again!
-Kristy

Great mother-daughter trip
Brazil | Oct 14 - Oct 20, 2025

Kaitlin
Kaitlin K.
United Kingdom | Reviewed on Oct 27, 2025
Bruno planned a great itinerary for us. He was very responsive to my messages and was able to accommodate all of our requests for our itinerary. He checked on us throughout the trip to ensure we were having a great time (and we did!). Our tour guide in Rio, Marcelo, was incredible. He was so knowledgeable about the city, made sure we saw everything we wanted to see, and was so friendly. The weather on our first day was suboptimal to see Christ the Redeemer so Marcelo and Bruno worked hard... Read more

Bruno planned a great itinerary for us. He was very responsive to my messages and was able to accommodate all of our requests for our itinerary. He checked on us throughout the trip to ensure we were having a great time (and we did!).

Our tour guide in Rio, Marcelo, was incredible. He was so knowledgeable about the city, made sure we saw everything we wanted to see, and was so friendly. The weather on our first day was suboptimal to see Christ the Redeemer so Marcelo and Bruno worked hard to move our ticket to the following day. I’m not sure if you can request a guide or not, but Marcelo was top notch.

Our guide for the Argentinian side of Iguazu Falls, Leandro, was also great. I don’t know how he manages to walk 6 miles almost every day around the falls and still love his job, but he does.

A word of caution- double check ticket prices prior to booking an activity through your guide. We, unfortunately, were scammed $20 USD per person by our final tour guide for a boat ride on the Brazilian side of the falls. He told us the cost was $90 per person when it was actually $70 per person. Bruno, again, was very responsive to the situation. We were refunded $40 by KimKim for the issue quickly.

I definitely recommend using Bruno for your trip to Brazil!

Hotel Reviews
Windsor Plaza Copacabana
Rio de Janeiro

The room was tiny but for the most part clean. The bathroom had some mold in the shower area. The staff was very friendly. We loved having dinner at the pool bar.

Authenticity & Character
Location
Quick 5 minute walk to the beach
Staff
Cleanliness & Comfort
Viale Cataratas
Foz do Iguaçu

Clean rooms and friendly staff. We both really enjoyed having a buffet dinner option.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A visit to Foz de Iguacu Falls / Brazilian Side
A visit to Foz de Iguacu Falls / Brazilian Side
Foz do Iguaçu
Quality of Experience
Guides, Drivers and Staff
Unfortunately our tour guide overcharged us for the boat tour. We were told it cost $90 USD per person when in reality it cost $70 USD per person. The situation was handled promptly by Bruno and KimKim.
Transport
Visit to the Argentine side
Visit to the Argentine side
Foz do Iguaçu
Quality of Experience
Guides, Drivers and Staff
Transport
Half day Tour in Rio 6h
Half day Tour in Rio 6h
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Sugarloaf Mountain & Old Town Tour
Sugarloaf Mountain & Old Town Tour
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Oct 27, 2025

Hi Kaitlin
Thank you very much for your trust.
I wish you and your family all the best.
Bruno

Amazing Africa Journey
South Africa | Sep 17 - Oct 11, 2025

Ron
Ron B.
Canada | Reviewed on Oct 27, 2025
Follow up to second rating above: we met Esther on WhatsApp at the beginning of our trip, mid-Sept this year after arrival in South Africa. All of our messages with Esther over the next ~6 weeks were met with quick and supportive responses.
Importantly for us, Liz and Tshepo were two local specialists who spent most of the last 12 months planning this trip. The itinerary they helped plan was overall perfect for us. Communication via messages was prompt, clear, helpful and friendly. Changes we...
Read more

Follow up to second rating above: we met Esther on WhatsApp at the beginning of our trip, mid-Sept this year after arrival in South Africa. All of our messages with Esther over the next ~6 weeks were met with quick and supportive responses.
Importantly for us, Liz and Tshepo were two local specialists who spent most of the last 12 months planning this trip. The itinerary they helped plan was overall perfect for us. Communication via messages was prompt, clear, helpful and friendly. Changes we suggested were made.
We had the trip of a lifetime. From minute one, any concerns we had about arrangements disappeared. Escorts, drivers and transfers at airports and activities were consistently flawless. We felt cared for and secure.
Overall, from Day 1, the trip got better and better. We discovered Tshepo and Liz had included activities in each spot that went above and beyond what we thought we wanted. We soon realized where our money was going! The accommodations and excursions exceeded our expectations, e.g., Ocean View House in gorgeous Camps Bay, Marine Big 5 tour, a 25 minute helicopter flight over Victoria Falls and more!
Our biggest unexpected issue was a delayed flight resulting in missing connecting flights to Uganda gorilla excursion. From the moment about 1150pm that we messaged Liz, she pulled out all stops to rearrange this tour which was so important to us. By the following morning, she had a new itinerary for us which was again perfect.
We were fortunate all around.

Hotel Reviews
Sultan Sands Beach Resort

Very nice resort on the Indian Ocean. Spectacular location. Staff were lovely. Very friendly and accommodating. Unfortunately can't remember the name of a few special staff. Food met expectations. We upgraded to all inclusive - were a little confused as the all inclusive had exclusions. Evening entertainment was very good. Room/cabin on the beach was very nice. The food at the Indian restaurant was spectacular.

Mara Simba Lodge

The lodge was not fenced so wildlife such as monkeys and antelope could wander through which was fun. Location on a river was great. Waiter, Daniel took us under his wing. Service was excellent. Buffet food was good. Jane at the front desk was very helpful. Internet service could be improved. Our driver Sam was great taking us on game drives. Extremely knowledgeable about the wildlife, very experienced guide and it showed. We were very fortunate to have him as our private tour guide for our 5 days in Kenya. We would love to go back to Mara Simba.

Lake Nakuru Lodge
Nakuru

Thanks to Sam, our dedicated driver and guide from Nairobi to Maasi Mara, we thoroughly enjoyed our introduction here. A scenic setting with good food and accommodation that Sam made into a great introduction to Kenya safari drives. Thanks to all the helpful staff*****. The lodge seemed older compared to other accommodations?

Tamarind Tree Hotel
Nairobi

Good for our brief overnight stay after airport arrival. Good for sleep, shower and breakfast. No time to check out other amenities. Please provide water as necessary in a liberal way - namaste.

Ichumbi Gorilla lodge

How can a lodge in such a remote, difficult access spot get 5 stars?! Well, because of how extraordinarily service-oriented they are! Fabulous people. They cleaned our boots post gorilla-extravaganza when we would have been unable to; they went above and beyond with food, drinks and service for dinner, breakfast and bar, despite being in a rural situation. They saved my (Rosella) life with a post- gorilla trek deep tissue massage in our room - thanks 'Maria', I know that's not quite right - sorry.

Protea Hotel by Marriott Entebbe
Entebbe

We ended up being here for a whole day and night instead of a couple hours as a result of a missed flight to Bwindi and a revision of our itinerary. Scenic location with good amenities - we took advantage of the downtime and sat by the pool after walking around the site, which was under renovation. The room, the balcony, the Lake Victoria view, the restaurant and the bar were perfect. We would go back in a minute - Immaculate*, please be there to help us - you are a treasure! Ronald, you're also a rock star - thanks for your assistance with storing some luggage for us while on restricted transport - that was so helpful and kind.

Old Drift Lodge
Victoria Falls

Once again, we did not expect the magnitude of what we received. Superlative site for luxury stay in a scenic environment with wild animals and unique birds in their natural habitats. Four excursions were included in our two nights - a sunrise and a sunset river bird game cruise, a Falls guided walk, and a land game and bird drive. OMG! We somehow won the lottery to get Jeremiah for all 4 excursions! We benefitted from his vast knowledge, experience and attitude to safari living as well as to life in general. Thank you. The food and staff were extraordinary - so friendly and helpful and interested in their clients. The added breakfast at their associated restaurant on the gorge - wow! Luckily, or maybe not, no elephants drank from our pool while we were in it!!

Camp Shawu

Camp Shawu in Kruger was our first safari camp ever - how lucky were we to be here for our initiation into game drives and safari camp life!! The people**** wow! Steven, Sifiso, Bellinah, Harold and the fabulous cook were extraordinary beings. Steven the camp manager could not have done more to make our stay amazing - above and beyond! Sifiso was like an animal in another life with how in tune he was with so many animals in the vicinity. He was connected and knowledgeable and understood their behaviour and life - this allowed us some fascinating experiences. Thank you Bellinah:) Thank you Cook for local meats for our inaugural tries. Harold, you also are connected at a deep and spiritual level with your role - wow! We would stay anytime we could.

Rickety Bridge Manor House
Franschhoek

Sadly, it was short and sweet. The building, site, room, and furnishings were world class. Wine tasting was outstanding; recommended restaurant was superlative. Thanks to the owners for going above and beyond.

Harbour House Hotel
Hermanus

Perfect although short at one night. We would definitely go for longer. Gorgeous scenery and walks. Good welcome wine:)

Ocean View House
Cape Town

Good location, helpful friendly staff, good facilities, great breakfasts. We wanted to live there!

Authenticity & Character
The gardens! The room. The view! The balcony! The pools!
Location
Short Uber ride to downtown Capetown. Camps Bay is walkable and gorgeous.
Staff
We are sorry we did not write down names of the staff members because we thought we could never forget how much they helped us. Huge thank you to the office and service staff and gardeners.
Cleanliness & Comfort
At risk of overusing the word perfect, it was!
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Oct 28, 2025

Thank you SO much for the wonderful review. It was an absolute pleasure for all of us to plan this trip with you and 'travel along' (in spirit and via WhatsApp) with you. Also a big thank you for doing the individual reviews on the hotels and guides. This is incredibly valuable for us and we will definitely pass on your feedback to them.

Amazing Costa Rica adventure
Costa Rica | Oct 12 - Oct 22, 2025

Christine
Christine F.
Atlanta, GA | Reviewed on Oct 27, 2025
Adam and the Kim Kim specialists did an amazing job planning and organizing our Costa Rica vacation. All guides were excellent and knowledgeable- all drivers were timely, courteous and good drivers (which says a LOT) considering the poor road conditions in many areas due to rainfall etc. we thoroughly enjoyed every day and highly recommend this hassle free vacation service!! Read more

Adam and the Kim Kim specialists did an amazing job planning and organizing our Costa Rica vacation. All guides were excellent and knowledgeable- all drivers were timely, courteous and good drivers (which says a LOT) considering the poor road conditions in many areas due to rainfall etc. we thoroughly enjoyed every day and highly recommend this hassle free vacation service!!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.