Kimkim Trip Reviews

Robert (Robi) took time to understand our travel preferences and build multiple itineraries for our consideration. Once we landed on a 7-day plan that took us from Zagreb down to Dubrovnik, he kept us well informed of the steps leading up to the trip. During the trip, we received daily messages about the towns we’d visit, restaurant suggestions and detailed instructions on where/when to meet our guides. All of the guides Robi connected us with were spectacular - Mario in Zagreb, Borna in Plitvice, Pero in Split, and Antea in Dubrovnik. Happily, we also spent the better part of a day with Robi, visiting the town of Ston, exploring local wineries, and getting a thorough history lesson on Croatia.

We have always had a great experience with Kim Kim and this is no exception. Thanks to Robi and his network of exceptional guides/historians, we had an incredible adventure in this beautiful country, Croatia!

Ben was the most amazing specialist. He was incredibly helpful and worked with us to craft a trip that was perfect for us. He chose wonderful sights for us to visit. The guides were all so friendly and knowledgeable. Even while we were on the trip Ben was right there when we needed help or had any questions. Everything went so smoothly and we can't thank Ben enough for his help and dedication to making our trip the best it could be.

Amazing trip. Was able to see and do so much. Highly recommend

Hotel Reviews

Phoenix Hotel

Zakynthos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Doupiani House

Meteora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arion Athens Hotel

Athens

nice room. good breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Manos Small World Santorini

Santorini island

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Sea Trip to Kefalonia

Zakynthos

Was ok. Would not do again in the future.

Private Sunset Hermit Caves Hike

Meteora

Was able to see some cool areas, He changed the hike based on having our 8 year old.

Sunset Monasteries & Hermit Caves Excursion

Meteora

Nice tour. Very nice guide. Was able to visit and see a lot

Private Panoramic Views Experience

Santorini

Amazing tour. Was able to really see the town and explore

Transfer to Meteora with en route Activity to Delphi Archeological Site

Greece

Nice to have a private driver. Was able to see a ton and had a great tour at Delphi

Private Shipwreck Beach & Blue Caves Swim & Sail Adventure

Zakynthos

Amazing tour. Was able to really experience the town

Lucie helped organize the most perfect family vacation to Germany! She was very helpful with incorporating our many suggestions and changes we asked for. Thank you for specizing the trip to us; it turned out everything we hoped for. We very much like the Cold War and Berlin history walking tour. Kiran was awesome! We even had folks want to join the tour with us he did such a wonderful job. Of course they will likely book their own tour in the future. The trip organized to Neuschwanstein castle was also fantastic. Everything was taken care off from, the bus to the castle, tickets, free time to look around on our own and trip back. The tour guide was from South Africa and his English was very easy to understand! He also even included time for potty breaks on the bus. ride. They thought of everything; all we needed to do was show up and enjoy! Lucie at KimKim did a great job at finding us family friendly hotels that absolutely fit our needs. This is not the easiest for a family of 5. Since we had a multiple night stay in Munich, Lucie was able to arrange a apartment like suite with small kitchen and even a washing machine, which turned out to be a great bonus I didn't think I would use but it was oh so helpful!!. Out hotels were organized to in the city centers so being able to use and experience the German rail system like we hoped was a plus.

Hotel Reviews

Novotel Suites Berlin City Potsdamer Platz

Berlin

Great place for families. Very close to many attractions and breakfast buffet was awesome!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

JUFA Hotel Kronach – Festung Rosenberg

Kronach

Who wouldn't want to stay in a castle?? This out of the way spot was really great. Sleeping in a castle but with all the modern conveniences. The breakfast buffet was awesome and they even personalized it by making table name plates for each family. Hotel guests with kids also have an outdoor play area that has many "knight" in training obstacles to run and play on. Awesome for families. There is also a castle tour and museum right on the property. So cool!!

Authenticity & Character

Location

A little off the beaten path but located in quaint small German town.

Staff

Cleanliness & Comfort

Adina Apartment Hotel Frankfurt Neue Oper

Frankfurt am Main

Very nice hotel with possibly to have 2 bedroom suite. Very much accomodating for larger family

Authenticity & Character

Location

Staff

Cleanliness & Comfort

ARABEST Aparthotel

Munich

Great location and accomodations for a family. This suite has small kitchen with fridge AND freezer as well as a washing machine. Lots of space.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Berlin Highlights & History Tour

Berlin

Kiran lead such a great tour of Berlin. He is so knowledge and able to answer all the questions.

Quality of Experience

Guides, Drivers and Staff

Neuschwanstein Castle Full-day tour

Munich

Awesome your. Didn't have to plan a thing. Just show up and everything is taken care of. Even free time to explore what interested us the most.

Quality of Experience

Guides, Drivers and Staff

Transport

24/7 assistance in case of emergency

Germany

They really mean call if anything is amiss and work to fix it right away. We couldn't find out transportation for m the airport and With massaging with KimKim we got everything worked out. Had to go to plan B ( just grabbing a taxis at the airport) since we never did find our driver. But KimKim folks were on the ball and very much tried to help. We even received reimbursement for the added expense before we returned home!

There were no places we didn't love. Mathia was an indispensable before during and after our trip. He made the the absolute best itinerary.

Hotel Reviews

Hotel Norge by Scandic

Bergen

Great location in the middle of the city. Walking close to everything.

Authenticity & Character

Much more upscale than we're used to.

Location

Central to all the best Bergen sites.

Staff

Cleanliness & Comfort

Strand Fjordhotel

Ulvik

Small but clean and in the center of the village.

Authenticity & Character

Staff

Cleanliness & Comfort

Visnes Hotel Stryn

Stryn

Right on the water in the village center.

Authenticity & Character

Staff

Cleanliness & Comfort

Vangsgaarden Gjestgiveri

Aurland

Authenticity & Character

Location

Staff

Very welcoming.

Cleanliness & Comfort

Bestebakken

Hafslo

Very quaint and the owner was more than helpful in planning our local day trips.

Authenticity & Character

Staff

Breakfast and dinner were near gormet quality.

Cleanliness & Comfort

Amerikalinjen

Oslo

Another upscale big city hotel. Absolutely has the biggest breakfast offerings.

Authenticity & Character

Location

Again, right next to the train station in city center.

Staff

Concierge very helpful in planning our half day in Oslo.

Cleanliness & Comfort

Activity Reviews

Round Trip on the Flåm Railway: Flåm - Myrdal

Norway

The views were phenomenal.

Quality of Experience

Transport

Bergen Walking Tour With a Local Guide

Bergen

Quality of Experience

The scenery and the people.

Guides, Drivers and Staff

Cider farm guide was local and was actually part owner of our hotel.

Transport

Explore a Cider Farm in Hardanger

Ulvik

Only a short walk to the farms. We didn't think we'd like cider, but now we're big fans.

Quality of Experience

Guides, Drivers and Staff

Visit Stegastein Viewpoint

Norway

We drove up the one lane road. Not for the faint of heart. There is also a bus.

Quality of Experience

Guides, Drivers and Staff

I was the driver.

Transport

Nærøyfjord Cruise & Viking Valley Tour

Norway

Great ferry cruise to the valley. The captain ever went near shore so we could get close to a large waterfall.

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Valentine planned a spectacular trip of a lifetime for us. She took the time to understand the kinds of activities and places we enjoy, many of which we would never have discovered on our own. One of our favorites was our walking tour with Roberta through Gandria, who gave us a personalized tour of this beautiful village near Lugano.

Hotel Reviews

Walter au Lac Hotel

Lugano

Location is perfect. We had a beautiful balcony overlooking the lake, which made our stay very memorable. We highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Jnterlaken

3800

Hotel Interlaken was probably our overall favorite accommodation. The decor was modern and clean, and every room had a balcony with a great view. The location was superb, with restaurants and grocery stores just down the street, and a bus stop right outside. A delightful surprise was our access to play tennis at the Interlaken Tennis Club's clay courts, something very unique to us. It added a fun and unexpected activity to our stay!

Romantik Hotel Wilden Mann

Lucerne

The Romantik Hotel Wilden Mann in Lucerne was a highlight of our trip. Despite being an older hotel, its location was incredibly convenient, less than ten minutes from the train station, which is essential as we traveled everywhere by train. While the week was warmer than usual and the air conditioning was limited, this is understandable in Switzerland. The breakfast was a standout feature with options like champagne that made it feel extra special. This was my wife's favorite hotel!

Activity Reviews

Welcome to Lugano

Lugano

The walking tour in Lugano was hands down our favorite activity of the week. Roberta did an outstanding job guiding us and sharing insights into daily life there. Walking through the picturesque village and experiencing the Italian-speaking culture was an absolute delight. This was an experience we wouldn’t have discovered on our own, and we’re so grateful to have done it.

Summer Kayak Tour Lake Brienz

Switzerland

The Summer Kayak Tour on Lake Brienz in Interlaken was enjoyable, but there was a bit of confusion about beach access afterward. We misunderstood and thought access to the beach was part of the package, which led to some miscommunication. However, the kayaking itself was fun, and the views were stunning.

We had a fantastic time. Highlights were the two day kayaking trip and the overnight Trolltunga hike. We were also very impressed with the transportation throughout. Seamless transfers and really nice trains and busses. We walked around Oslo and Bergen and enjoyed our urban experience. Great time all around.

Our trip to Iceland was amazing. Our planner and local specialist, Guðmundur Óli “Gummi” was so helpful and put together an amazing itinerary for our family. He guided us on our ice cave adventure and he was so knowledgeable and personable! We will definitely be using the KimKim app again for our next adventure and recommend Gummi as the Iceland planner and guide of choice! Thank you, Gummi!!!!

Clair was absolutely fantastic in planning our trip! She took the time to truly listen to our concerns and expectations, ensuring every detail was thoughtfully arranged. Her patience and dedication in arranging and rearranging plans made the entire experience seamless and stress-free. Thanks to her expertise and commitment, we had a truly wonderful trip. We couldn’t have asked for a better planner—highly recommend Clair for anyone looking for a perfectly curated travel experience!

Our drivers and guides were lovely and helpful and always on time. They helped us to see and do nearly everything we wanted to see on a short time frame. Although our full day in Tokyo was raining, we still saw a lot and loved the sumo stable experience, the fish market, and the TeamLab Planets which was a perfect end to the day! We also enjoyed the Tokyo Skyview which was a perfect way to get a birds eye view of the city (we did this on the first day before the rain thankfully!) The Shinkansen train to Kyoto was a nice interlude. Although we didn't see Mt Fuji on the way out due to clouds, we did get some nice pictures on the way back to Tokyo. We LOVED Kyoto. I especially loved the guided tour of Kyoto and the bamboo forest area and temples, as well as the tea ceremony and the beautiful Hotel Yuraku Kyo Yasaka . The food was amazing everywhere! We were really happy with everything and made some wonderful family memories.
Our local specialist, Katsu, was so great about making wonderful recommendations, figuring out the logistics for getting from one place to another on time, and providing details that helped make our trip smooth and enjoyable. Thank you so much!

Activity Reviews

Tokyo: Sumo Morning Practice Viewing Tour

Tokyo

See sumo wrestlers conducting training with their coach was an incredible experience, especially for my husband and son who are both wrestlers. They want to come back again to see a sumo competition!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Vehicle with English-Speaking Guide for 8 Hours in the Tokyo Area

Tokyo

There is sooo much to see and do in Tokyo! Highlights for our family included the sumo stable, Tokyo Skyview, TeamLab Planets, the fish market, capybara cafe, Meiji shrine, Hamarikyu Gardens, and Takeshita Street.

Quality of Experience

Guides, Drivers and Staff

Transport

Arashiyama: A Journey Through Kyoto’s Timeless Treasures by private vehicle

Kyoto

Wow, Kyoto is so beautiful and peaceful especially compared to bustling and vibrant Tokyo! We loved the Arashiyama with the bamboo forest trail and gardens. We also enjoyed visiting the many beautiful temples. We loved participating in the Traditional Tea Ceremony wearing kimonos. And we visited Nijo Castle in the center of town. And our traditional hotel, or ryoku, was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Japanese Tea Ceremony at Camellia Flower (Group Experience)

Kyoto

This was definitely a highlight of our trip. The kimonos, the ceremony, the guide's explanations, and the tea preparation itself were all incredibly special and something unique to Japan that we highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

We visited CR for 8 days and traveled to La Fortuna/Arenal, Monteverde and Manual Antonio. Creating the itinerary was very easy. Transfers to and from every location were on time with friendly drivers/guides.
Hotel in La Fortuna (Lomas del Volcan) was beautiful and amazing. Grounds were lovely and food was wonderful. Loved the hot springs and Wildlife Refuge Boat Safari. The hike up to the volcano (El Silencio hike) was not impressive and not as described. This was the only guide the entire trip who seemed like he didn't want to be there.
Enjoyed the Rainforest chocolate tour - it exceeded our expectations.
Shuttle and lake crossing to Monteverde = lake was beautiful, but roads were tedious.
Hotel & Spa Poco a Poco: not as nice or roomy as first hotel. Nice staff, decent breakfast, clean.
Night Excursion at the Wildlife Refuge in Monteverde: nicely run and enthusiastic guide. Just rained so hard that we didn't get to see much.
Selvatura Park Self-Guided Hanging Bridges & Zip Lining: very unique zip lining adventure - beautiful and well run. The zip lines were very long and high above the tree tops, and also had a "Tarzan" swing. Great guides. Hanging bridges were lovely.
Hotel Playa Espadilla in Monteverde was pretty standard, small room, just ok food, clean. Staff was friendly.
Catamaran Adventure with Snorkeling in Manual Antonio was on a huge boat with about 50 other people. Enjoyed the ride and swimming. No snorkeling because there was no visibility due to rain/sediment issues which was disappointing. Had to eat lunch back at the marina because waves were too choppy. Nice and professional staff.
Transfers to and from San Jose airport were on time, comfortable with experienced drivers.

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My daughter and I had a wonderful trip to Greece. I’m so glad Sienna and Leah sent us to Naxos. It was a beautiful island that wasn’t overcrowded and we had the best time!

Hotel Reviews

NLH Monastiraki

Athens

Great location within walking distance to food and sightseeing.

Authenticity & Character

Very modern

Location

Easy access to the sights.

Staff

Cleanliness & Comfort

The a/c was fabulous considering the temps were in the high 90’s!

Galaxy Hotel Naxos

Naxos

Great location. Close to the “town” but far enough away to be quiet. We loved the local beach.

Authenticity & Character

Great breakfast!

Location

Staff

Cleanliness & Comfort

Activity Reviews

Self-Guided Local Markets Visit

Athens

Fun area that we would not have walked to without kim kim.

Quality of Experience

Delos & Mykonos Day Trip by Cruise

Greece

This was a long hot day. We loved Delos and Mykonos but an added reminder to bring food for the day would have helped. We didn’t realize lunch wasn’t on the itinerary until almost 2:00. The ferry was super efficient but I did not realize that would be our transportation. When I saw small group tour I thought it would be a small boat for just our group. We still had a lovely day and enjoyed learning the history.

Quality of Experience

Guides, Drivers and Staff

Transport

We enjoyed the ferry but thought we would be on a small tour boat.

Ken West of Kerry Coaches did a fantastic job guiding and driving us. One thing that could have been better was we were never quite sure what specific activities we had paid for, and whether that included Ken's lodging. It was a pleasure planning the trip with Joe, though we know he is no longer with kim kim
Mike & Stacy O'Rourke

Good day New Friends!

Our trip was beyond amazing and so well-orchestrated from beginning to end. The patience and guidance in planning is perfect for family traveling (such as us) or just someone who needs support visiting new countries. And they were able to meet all of our requested tours within our limited days in country! With 3 teenagers all with different interests and being the first international travel adventure for 2 of them, that is an accomplishment in itself.

Duje (spelling may be off but our driver from Zagreb) was the family favorite. He shared the rich history of your country, was able to answer all our questions, was engaging, sharing off the beaten path insight into cities and parks, and provided the insight into Croatia and its people we were looking for.

Each day of our trip was made stress free by the seamless coordination of the drivers, guides, hotel staff, and Nikola's fast answers to any questions we had. Sarah ( Dubrovnik) and Jo ( Zagreb) were our in city tour guides that your cities should be proud of. Both provided sites unknown and off the typical tourist track we visited on our own with our free time. As we spent one day in Zagreb without Jo then were able to tour with her on our last day, I can tell you SO worth it. She turned the city alive with her excitement and fun little-known facts/hidden secrets- it was such a memorable day about Zagreb!

Food recommendations met all our needs and if you don't put your recommendation of Dvor on your regular recommendation list, you are crazy! Great view, great service, so unique - one of my entire family's favorite meals.

A once in a lifetime trip only made better by having your support!

We had an amazing trip. We had a wonderful time in Sun City doing a self drive Safari in Pilanesberg, The palace and the breakfast were fantastic. Our early morning balloon ride was such a beautiful experience.
Sabi Sands was amazing. We went straight to a leapord kill upon arrival. Our guide Peter was amazing and actually tracked a pride of Lions for us.
Victoria Falls was beautiful. We went when the water was high so there was a lot of mist making it hard to see the entire falls, but it was still amazing. The Victoria Falls River lodge was incredible. We had an amazing cook and our Butler David was awesome. Overall the trip was amazing and everything went smoothly with Lize taking care of everthing for us as we traveled from place to place.
We will use Kimkim again in the future. Thank you so much for an amazing trip!!!

This was a 10 day trip to London and Paris with my 12 year old grandson who has intense interests in history in general, and world war I & II especially. We had specific sites of interest that a normal group tour do not cover. I engaged Kim Kim for a customized itinerary. Jane was able to make an itinerary that covered all the places we specified within the time frame of our travel in a reasonable pace.
The private pickup to and from airports and train stations were extremely helpful. The drivers were ontime, communicated ahead, and friendly, both in London and Paris. The daily itinerary including local tours were arranged very well, especially for most that the meeting point was only 5-10 min from the hotel.
The hotels were the quality we expected, the breakfasts were good, and the location ok. One thing about the hotel in London (Georgian House) that we did not realize while checking the website is that it is a hotel without elevators. We were also given a 'Harry Potter' theme room in the basement. The window cannot be open. It is charming in its decor that fits the period. It would have been a fun stay for a day or two, but being there for 5 days we felt very crammed, and sort of inconvenient. My grandson was NOT a Harry Potter fan, which I thought I mentioned in our planning conversation as well. But it worked out. The AC hotel in Paris was by comparison much more comfortable :)
The Normandy tour was the reason we detoured to Paris at the end of the trip. In the description on the roadblock, it mentioned it was a group tour, 15 people or less. The tour we were on was a huge group of 55-60 people. It was a bit overwhelming for the 12 year old to hear the narration in the big coach. Not sure how it was changed.
I really appreciate your team, Jane and Gabrielle (?) for your quick action in securing us the Leeds/Dover/ Canterbury tour which was canceled the last minute so we did not lose a day.
All in all, this was a memorable trip that we saw everything we planned to see (including the Notre Dame Cathedral in Paris) . The trip went smoothly other than the two of us getting turned around by google map directions a few times. The 12 year old usually saved the day:)
Thank you Jane, Romane, and KimKim for a great job in helping out the logistics and clear communication.

Activity Reviews

Entry tickets to The Churchill War Rooms

London

The museum was very well planned, and interesting. It's well worth a visit if you are interested in Churchill's role in WWII and how he played it out.

Quality of Experience

Flexi Fast Track Pass - London Eye entry tickets

London

The Flexi Fast Track pass is a very convenient way to get to London Eye without a specified time.

Quality of Experience

Best of Royal London - including Tower of London and Westminster Walk

London

It was fun to see the changing of the guards. We wish we had more time to visit the White Tower, which is very interesting for people with interest in military history, more so than the Crown Jewels. Wish the guide would point that out rather than giving the impression that it was a 11the century tower, seems nothing much to see. The walking tour or West Minister etc was a bit disappointing that we did not get to go inside the grounds.

Quality of Experience

Guides, Drivers and Staff

Transport

The boat ride on the Thames was fun, though short.

Windsor, Stonehenge & Bath from London

London

Another rainy day. We were not able to see the changing of the guards in its full gala. The castle itself was impressive. Wish we could take pictures inside to remember it. The Roman Bath was a great learning experience for my grandson to experience how it was built, used, and preserved. He got a kick out of drinking Bath water at the end. Bath is another charming town to stroll around. Stonehenge was one of the highlights of our visit. It's amazing experience to see it up close.

Quality of Experience

Guides, Drivers and Staff

Very entertaining stories and anecdotes that made time pass during the long coach rides.

Transport

the coach does not have a back pocket at its seats, not very practical for long road trips.

Leeds Castle, Canterbury, Dover & Greenwich River Boat Ride

London

The weather had a lot to do with the tour. It was a dreary day to visit Dover, so the White Cliff was not as impressive as we imagined. The Leeds castle was a beautiful place which we would not have visited had we not joined this trip. The Canterbury Cathedral is amazingly beautiful, even my 12 year old grandson was impressed. The city of Canterbury is charming, a nice town to walk around, window shopping and have some lunch or snacks. We did not join the tour that had the Greenwich River boat ride. The tour was canceled at the last minute. Not sure how often this happens. We were able to join a similar tour at the last minute thanks to the agent.

Quality of Experience

Guides, Drivers and Staff

Guide was well organized and performed his duties efficiently.

Transport

comfortable coach.

Tickets to British Museum

London

We would go back anytime. Wish we could spend more time there.

Quality of Experience

Private transfer to your destination

England

The driver was on time (early), but very quiet and was not communicative in terms of giving more tips on navigating the train station. He also parked quite a bit from the actual train station, we weren't even sure if we were walking to the right building . He might not be able to park close because of parking restrictions. Not sure.

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer in Paris

Paris

the driver texted me a day ahead to assure me of time and place of pickup. The reassurance was very nice. He was right where we expected him, and answered my questions re getting around in Paris on public transport. Very helpful and friendly. His name is Thomas, I think.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Normandy Beaches and taste some cider from Paris

Paris

This trip was what my grandson wanted to do. Thus we made the trip to Paris so to join the tour. It was very an eye opener and something one would remember. The tour covered all the places in the itinerary. We just wished we could spend more time in Omaha Beach and visit the museum as well. We understand it's logistically not feasible. The lunch provided was good, at least we did not have to go find lunch on our own. The American Cemetery was a very poignant experience. The veterans there (cause of D-Day anniversary ) added to the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Very crowded coach.

Majid was great to work with. His suggestions for our trip included length of time visiting each city as well as which order to best see them in. We changed our plans and dates a couple of times and Majid was always there to help!

Our guide/driver, Khalid, was the BEST! He has a vast knowledge of Morocco, its people, and the culture. We spent 10 days with him, visiting many of the must-see places in Morocco. We even got to visit an Amazigh family in their (cave) home, which wasn't on our itinerary. We learned so much from Khalid; our trip was definitely enhanced by him and wouldn't have been nearly as cool without him. He takes his job very seriously and ensured our comfort every step of the way!

Hotel Reviews

Mövenpick Hotel Casablanca

Casablanca

We stayed only stayed one night at this hotel for our super-quick layover in Casablanca. It is a great hotel! Modern and clean. We enjoyed dinner on their rooftop bar, which includes panoramic views of the city and a pool. The included breakfast buffet was well stocked with many options.

Cleanliness & Comfort

Riad Lina

Chefchaouen

What a cute hotel! The staff was nice and accommodating. The decor was in-line with "the blue city". We only stayed here one night, so didn't have a chance to use many of the amenities, but the breakfast in the morning was wonderful. Also of note...outside was hot, but we were more than cool once in the hotel.

Authenticity & Character

We loved the blue decor and Moroccan-style tile details.

Staff

Cleanliness & Comfort

Riad Hanael Garden & Spa

FES

This Riad was only open for about a month at the time of our 2-night stay. What a lovely place. It is family owned and run by a mother-daughter team. They are so proud of what they have created and have thought of so many details (I'll mention a cute surprise for your comfort when you enter your room, but don't want to ruin the surprise! ;) ) If interested, they are more than happy to tell you the story from purchasing, years of remodeling to finally realizing their dream of opening. The courtyard is beautiful, complete with a fountain, pool and 3 turtles (we could only find one, but he was out for a while milling around!) There are plenty of dining room options, from indoors to out and even from the rooftop patio. We could tell the furnishings had been chosen with care. The service was great as all staff really is so excited to please. We really enjoyed staying here and would definitely visit again on our next trip to Fes.

Authenticity & Character

Cute, quaint, quiet. Hearing the birds chirping from the courtyard was nice.

Location

Near the tanning district and close to parking (for medina standards)

Staff

Always eager to please!

Cleanliness & Comfort

Our room was clean and the bed was comfortable.

2Ciels Boutique Hotel

Marrakech

A nice, up-scale hotel and spa with all of the accommodations one would expect. Rooms were clean, beds were comfortable, the restaurant has a great breakfast buffet and equally delicious dinner. We tried our first hamam here and did not leave disappointed.

Tiziri Luxury Camp

Merzouga

What a fun experience and so different from staying at a hotel or riad. These are well-adorned tents, complete with private sinks, showers and toilets. The decor is darling and in-line with what the local nomadic Amazigh people would use. There is a heater for the winter months and a fan for the summer months. All electricity (including water pumps) are solar powered, so expect to use as little electricity as possible (iPad, phone, laptop to your heart's content, but no hair dryers allowed as it will blow the entire system). It also should be noted that there is no A/C. We stayed 2 nights towards the end of May and it was getting hot. Generally speaking, you're out seeing other things, away from camp, during the day when temperatures peak, so the heat wasn't a problem for us, but one may just want to be aware to set expectations. We definitely made use of open windows and the fan during the evening and slept like babies. The staff here was eager to please and very proud of their service level. They are also very excited to play traditional Amazigh music for everyone at night for entertainment. We tried sandboarding (with success!!) a couple of times using the board they offered on site. We enjoyed breakfast and dinners during our stay and did not walk away hungry. Star gazing for days (nor nights I guess I should say) We would definitely stay here on our next trip to Mergouza.

Authenticity & Character

Location

Out in the middle of absolutely NOWHERE!!

Staff

Friendly, helpful and eager to please!

Cleanliness & Comfort

I can see the necessity for an A/C during the summer months, but we were quite comfortable during the non-heat of the day.

Dar Rihana Dades

Douar Aït Ouffi

This riad was nice, but needs a little updating (VERY worn towels, patio/pool area furniture outdated/worn, etc). If you don't choose to stay here, though, you should DEFINITELY eat at the adjoining restaurant that is run by the same brothers. The chef is incredible, especially if you need a little break from typical Moroccan food. We ate combinations not thought imaginable and asked our waiter for at least 3 of the recipes (and we only stayed 1 night!). We lost count of how many courses there were for dinner. And breakfast was equally as delicious.

Activity Review

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

We really enjoyed the opportunity to view the mosque even though we aren't muslim. We appreciated learning about the religion, how ablution works and about the architecture of the site.

Quality of Experience

Guides, Drivers and Staff

Our family of 4 with 2 teenagers had the most amazing time! I originally was unsure about using a travel agent, thinking I could plan everything myself but I am so glad we decided to go with Kim Kim. They organized everything perfectly and found us wonderful hotels with plenty of room. They also gave us great restaurant suggestions and very detailed links with info for the transportation systems which decreased much stress in planning. Amandine and Lucie were so easy to work with and responded quickly when I had any questions before and during out trip. I would definitely use them again for future travel.

Hotel Review

Leipziger Hof Innsbruck

Innsbruck

I left my backpack on the train prior to getting to the hotel. I was very stressed about this. The man at the desk called the station and rode his bike to retrieve my backpack. This was so nice, I still can't believe he did that for me!

Authenticity & Character

very unique and cool

Location

Walking distance to train and restaurants/shopping

Staff

Man at desk, I wish I remembered his name

Cleanliness & Comfort

room, very clean

Activity Review

24/7 assistance in case of emergency

Germany

They always replied quickly when we needed anything or had questions

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great trip to Japan. Our itinerary was detailed and the availability of drivers and guides was very useful. It made a big trip very approachable.

We had Kim Kim Plan a trip to Portugal for us. It was excellent. I answered the questionnaire. I got everything I asked for private drivers, private tours, beautiful hotels. Every driver we had was accommodating and showed us extra little secret places to visit and took us. It was absolutely amazing and it was totally hasslefree. They texted us every day with an itinerary and always checked in on if we needed anything
I would totally use them over and over