Kimkim Trip Reviews

We had a very nice trip to Ireland on a self-guided tour. Dean and his team handled all of the reservations. We were satisfied with the accommodations and the bookings they arranged. We really enjoyed the fly fishing and golf day in Killarney National Park. We decide not to cycle in Dingle as the roads were very narrow and the weather was rainy and windy on our scheduled days. We would certainly recommend Dean and his team for booking a tour in Ireland.

Hotel Reviews

St Jude's Galway B&B

Galway

Very nice and clean hotel with a good breakfast. I would highly recommend.

Authenticity & Character

Bigger than it looks. We had a quiet room and good breakfast.

Location

Just a 10 minute walk to the center of town.

Staff

Amazing twin brothers run the place. Good sense of humor and helpful with suggestions.

Cleanliness & Comfort

Clean and comfortable.

Churchfield Bed & Breakfast

Doolin, Co. Clare

Very nice and clean hotel with a good breakfast. I would highly recommend.

Authenticity & Character

Nice room with funky window in the bathroom. It was round!

Location

Very close to a lively pub with good food.

Staff

Very helpful with map and recommendations.

Cleanliness & Comfort

Clean and comfortable.

Abbey Lodge

Killarney Co Kerry

Very nice and clean hotel with a good breakfast. I would highly recommend.

Authenticity & Character

Nice room and breakfast

Location

Walking distance to the town.

Staff

Helped us with recommendations for dinner

Cleanliness & Comfort

Clean and comfortable

Lighthouse Bed & Breakfast

Very nice and clean hotel with a good breakfast. I would highly recommend.

Authenticity & Character

Great sitting room with view.

Location

Very nice view up on the hill.

Staff

Friendly and helpful with map and suggestions.

Cleanliness & Comfort

Clean and comfortable.

Activity Review

Blasket Island Boat Tour from Dingle

Ireland

This was canceled due to weather.

Quality of Experience

We enjoyed the self-guided tour and having the B&B booked for us. Driving was a little nerve racking with the narrow roads, but we liked the freedom.

Food

For the most part we found nice pubs and restaurants.

Guides, Drivers and Staff

We wished we had booked more private tours. We missed hearing stories and histories of the places we visited.

Transport

We had a nice rental car that was automatic. It was a little scary with the narrow roads.

Fabio put together a perfect trip for me, my husband and our grandson. It was just as we requested. We were very busy and saw all the fun and important sights. Everything went like clockwork.
All of our drivers were on time and very good. Some were friendlier than others but they all knew how to drive safely through the crazy, crazy Italian traffic. Our best drivers were Bruno who took us to Pompeii and then arranged a delicious pasta lunch at Cuomo’s in Gragnano and Stefano who took us to Volterra, and Gimgnano plus a lunch at an unique winery in a beautiful setting.
The Hotel Kraft in Florence with the swimming pool, beautiful rooftop terrace with views of Florence and superior breakfasts was the best. The CC Palace in Rome was very nice as well. The Hotel Mignon in Sorrento was charming inside but lacking in attention to detail on the terrace and breakfasts.
We had such a great time which was due in part to arrangements and timing for tickets, tour guides and drivers.

Fabio was always available for any questions or concerns and responded quickly. I really enjoyed working with him.

Hotel Reviews

CC Palace Hotel

Roma

Hotel was mostly located, the staff was very helpful and friendly, and the hotel and the rooms have been recently decorated and are very nice and comfortable and clean. Breakfast was good and the breakfast room was pleasant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mignon Sorrento

Sorrento

Centrally located but on a very noisy street. The room was bright and cheerful and very clean. The breakfast was ordinary and adequate. The deck outside the bedroom was dirty and neglected. Staff was very helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Kraft

Florence

Clean comfortable rooms nicely decorated. Fantastic views from the rooftop terrace with a swimming pool and five-star breakfast and service. Centrally located and quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Discover Pompeii Archaeological Park

Sorrento

Pompeii is fascinating.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Day in Capri Island | Ferry Tickets Included

Italy

The blue grotto and Anacapri were fun and worth doing. The crowds were awful which made the day more difficult.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of the Colosseum & Roman Forum

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Not applicable. We walked

St. Peter’s Basilica Tour with Dome Climb & Papal Crypts

Rome

The Vatican and the Vatican museums are so unique and beautiful that they should not be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Art Tour: Uffizi & Accademia

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Not applicable. We walked.

Tickets to Vatican Museums & Sistine Chapel

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included

Florence

Hilltop towns of Volterra and San Gimignano should now be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Sharon at Kim Kim Travel provided our family with an exceptional vacation experience. She planned an amazing tour from Fes through the Sahara and Marrakesh ending at the Mazagan Beach Resort. All of the accommodations were simply fantastic, extreme attention to detail was taken to ensure that every part of our trip was perfect. Our guide/driver, Sallam, was amazing. He is fun, knowledgeable, and knew the ins and outs of each part of our trip. He worked very hard to provide our family with the best experience possible all while considering our interests and needs. Sharon and Sallam are an A+ team. Notably, we had a medical issue during our vacation, Sharon and Sallam worked with us to ensure that our family member received much needed medical attention and Sharon and her husband met us at the pharmacy and assisted us with medications!!! I would highly recommend Sharon and Sallam for any travels to Morocco.

Hotel Review

Riad Nesma Suites & SPA

Medina, Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Morning Guided Tour of Marrakech

Marrakesh

Extremely knowledgeable national guide.

Quality of Experience

Guides, Drivers and Staff

Lacey was great! Her initial proposal had a lot of great suggestions and details, and she worked with me to revise it several times to meet our sometimes changing needs. I appreciated the clear pricing details and the photos and links to each hotel so we could look at exactly which room we'd be getting.

Each of the choices were fantastic. When we had a hotel issue you all jumped in to resolve asap. It was so appreciated!
We would use your company again!!

Serendipity Adventures (Sergio and Charlotte) were amazing! Building the custom itinerary to match our specific needs, and being available during the trip for questions and assistance.

The KimKim platform is excellent and super helpful during the planning stage, but there are a few things that can be improved during the trip itself when we wanted to look up our next destination and plan details:
1) accessing the trip details requires an active internet connection, which isn't always available.
2) There's no way to access the plan details directly, it requires several clicks and is quite annoying!
3) Especially for longer trips (ours was 24 days), because each time you have to load the trip details from scratch it's a pain to scroll through the itinerary to get to right place, it would be nice if the page opened on the current date :)
4) A dedicated app, or integration with another app (like TripIt) would be a super valuable feature!

We thoroughly enjoyed our trip to Spain! Since it was our first visit, I preferred to rely on the expertise of a professional travel planner. Alfonso did an excellent job, listening to our interests and adjusting plans accordingly. The tours were all excellent and I appreciated the careful attention to transfers and ground transportation. A stop in Pamplona was an unexpected highlight and we all fell in love with San Sebastián. Thank you!

Activity Reviews

Private Guggenheim Visit

Bilbao

Quality of Experience

Guides, Drivers and Staff

Sailing the coast

San Sebastián

Absolutely beautiful!

Quality of Experience

Guides, Drivers and Staff

Transport

Short Visit to La Sagrada Família

Barcelona

Beautiful! Worth the visit.

Quality of Experience

Guides, Drivers and Staff

Evening Tapas Walk in Barcelona

Barcelona

Our guide was knowledgeable and very helpful. I might suggest that he drop guests off at a restaurant at the conclusion of the tour and not feel obligated to sit through the meal. It was just a little awkward that we all sat and ate dinner while he watched.

Quality of Experience

Food

Guides, Drivers and Staff

Great organization. will definitely travel with this company again

This trip was planned pretty well! The tours were great, as were the guides and transport. We had a wonderful time. Gustavo was great at helping me customize a trio perfect for our tour.

A special shout-out to our white water rafting tour guides- Roberto, Eduardo. They were wonderful! As we’re the canyoning guides as well.

The only thing I would mention is the hours were not planned perfectly. Some days we had too much time to kill and wasted some hours we could have had filled. Maybe in the future, Kim Kim can provide better hour to hour information. But overall we had a fantastic time and a lot of fun. I would recommend any friend to use this service in the future!

Activity Reviews

Coffee & Chocolate Farm Experience

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Private Sloth Discovery Walk

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lost Canyon Waterfalls & Rappelling Adventure

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

The zip lines were amazing! Hanging bridge tour was a bit boring though

Quality of Experience

Guides, Drivers and Staff

Transport

Whitewater Rafting on the Pacuare River

Costa Rica

Wonderful guides and had an absolute blast! I just wish the times were more clear but had a wonderful time.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The trip was seem less as it pertains to the travel arrangements and punctuality of all of the transportation vans that were provided to us. All of the drivers were courteous and Proffesional.
We had many memorable moments. The hike to the volcano was beautiful and our guide Mariano was excellent. He was funny and engaging. He gave us many tips as to what to do and what to be careful of.
The River excursion was also memorable. Stopping and taking a break was fun while Mariano provided us with cut Pineapple and other fruit.
The beach at Manuel Antonio state park was amazing. The water was warm and had many places to take wonderful photo opportunities.
All in all it was a memorable trip. We will come back again and use Kim Kim as our service provider.

Activity Review

Canopy Zip Lining Tour, bridges, and Fauna Exihibitions at Selvatura

Monteverde

Super fun activity for all ages. The views are amazing. The ride was thrilling.

Quality of Experience

Guides, Drivers and Staff

Transport

All guides were great! John and I really enjoyed our first guide for the Madrid tour. She was very helpful, spent more than was scheduled, to guide us in not only Madrid, but with tips on places to see in Toledo as well. We wish we tipped her more than we did, but we were unaware of what was acceptable at the time.
Helena was there when we needed assistance.
Our daughter Amber initiated the trip planning and booking with our input as well since we were taking the trip together. She would be to the best person to describe the planning and booking experience.

Hotel Reviews

El Museo Living & Experience Club Apartments

Málaga

Very nice hotel. Location was great, but it was a bit crowded when the pull-out couch is in use, otherwise the rooms worked well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Suites Gran Via 44

Granada

Very nice hotel. It was a bit small for families. It had only the barest amenities such as coffee, etc. It was very nice, and the facilities were fantastic. It was just a bit small if the pull-out bed is in use.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Slow Suites Bellas Artes

Madrid

This hotel room was large, and we appreciated the individual thermostat controls in the bedrooms. The little touches like ice in the freezer and water bottle in the refrigerator as well as coffees, etc. was very nice and helpful. This hotel provided us with a map of Madrid to help us with our adventuring and exploring of the city. The beds were comfortable as well as the dining and living room furniture. The hotel was centrally located and very convenient for touring the city.

Authenticity & Character

Location

Easy to access the primary tourist attractions.

Staff

Cleanliness & Comfort

Activity Reviews

Sunset Sailing on the Mediterranean

Málaga

This was a really fun cruise!

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

We provided our own transportation, but I would recommend KimKim provide transportation for at least back to the hotel.

Transport

Hiking Excursion in the Andalusia Countryside

Spain

We highly recommend taking this tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide provided the transportation. Very good guide and transportation was comfortable.

Flamenco Show

Granada

Great experience

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit: Alhambra & Generalife Gardens

Granada

Great tour. Our tour guide was knowledgeable and able to supply the history of the areas we were visiting.

Quality of Experience

Guides, Drivers and Staff

Transport

We provided our own transportation to and from this tour. I recommend providing transportation to all guided tour locations.

Kids’ Journey Through Madrid with Activities & Snacks

Madrid

This was one of the most informative tours we had during our visit. Our tour guide was fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

We walked the whole way, but it was a nice walk, not too rushed or slow.

Tapas & Tradition: A Madrileño Evening

Madrid

The was a great tour, not recommended for families with small children, but our grandchildren were not able to make the tour so for the two remaining adults it was fantastic!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We did not get transportation to or from this tour and we got lost and had trouble finding out way back to our room. Transport back to the room would have been helpful. We later learned how to catch taxis/Ubers, but we could not get our phones to work to contact anyone and we had difficulty finding a taxi to flag one down in that neighborhood. This was a bit stressful.

Our trip to Norway was amazing!
I personally was happy with every detail and the ease with which we could contact everyone, ask questions and make adjustments or get advice.

I would like to say that Fenne also gets a 5-star rating for accommodating every request by our group - some were prone to expressing issues that required attention.
Juliana also has a 5-star rating, she was immediately there when I needed her.

It was an all around fantastic experience to travel with KimKim.

Cornelia Drees

Hotel Reviews

Radisson Blu Airport Hotel, Oslo Gardemoen

Gardemoen

Authenticity & Character

Location

Cleanliness & Comfort

Reine Rorbuer

Reine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Svinøya Rorbuer

Svolvær

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Terminus

Bergen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Park Hotel

Stavanger

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Radisson Blu Plaza Hotel

Oslo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

2-Hour Morning Or Evening Guided Kayak Tour (Reine Rorbuer)

Reine

Quality of Experience

Guides, Drivers and Staff

Transport

Arctic Horseriding Trip

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Trollfjord and The White-Tailed Sea Eagles

Svolvær

Quality of Experience

Guides, Drivers and Staff

Transport

Fjord Cruise to Rosendal

Bergen

we didn't do it because there were to many road trips and cruises while in Bergen - we wanted to see and do more in the city

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip to Nærøyfjord, Flåm and Stegastein

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in Lysefjord

Norway

Quality of Experience

Guides, Drivers and Staff

it would be nice to learn more about the geology and formation of the landscape as well as the flora and fauna

Transport

Lysefjord cruise and Pulpit Rock Hike

Stavanger

Quality of Experience

Guides, Drivers and Staff

Transport

The entire trip from start to finish was adventurous, exciting, and breath taking. The guides selected for the various tours were knowledgeable and kind. Thank you Lorena for preparing a great itinerary and Valee who helped coordinate while in Chile.

Olman was very informative and always available to answer our questions. Each part of the trip took place without any issues and the itinerary was great. Our guide for the Arenal Volcano Park hike, Mauricio, through Amazilia was AMAZING! He knows so much and the children learned many things about the plants, wild life, and history of the area. Fun was had by all!

Hotel Review

Hampton by Hilton San José Airport

Alajuela

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Arenal Volcano Extreme Zipline

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Our guide for the Arenal volcano hike, Mauricio, through Amazonia, was AMAZING! He knows so much and the children learned many things about the plants, wild life, and history of the area. He was patient and took the time to show all of us the different plants and how they can be used in everyday life. He was really great and we highly recommend getting him for the guided tour.

Quality of Experience

Guides, Drivers and Staff

Mauricio was Amazing and the driver was great!

Transport

San José - Arenal - Visit to La Paz Waterfall & Gardens

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

I won’t travel any other way. Lise spoiled us for future trips! Everything was perfect. Our guides were exceptional: Alex (food tour), Marten (Montemarte) and Raphaelle (Louvre and Versailles) were memorable and personable. I had been to Paris before and didn’t love it. THIS trip made all the difference. Now I see how people fall in love with this city! Take all my money! Book your trip with Lise. She is outstanding.

Had a great time in 100-115 deg. F heat. Our driver, Younes, was always available to help us, make great reservations, and ensure that we did not over-extend ourselves.

He was low-key and very professional, which was a welcome reprieve from the always-on bargaining of the Medinas.

Salah, our guide in Marakesh, was knowledgeable and able to discuss historical and societal differences, culture, and many other topics from a mix of experiential and studied aspects of Moroccan life.

This was the best holiday we have ever been on. We'd like to thank Emanuela and the team that worked with her to arrange this. Before the trip the service and responsiveness from Emanuela was excellent - she was quick to clarify options and to come up with suggestions and ideas based on our queries.
The itinerary was excellent and allowed us to see so much of this beautiful country. The accommodation was also top class - we loved virtually all of the places we stayed in. I have provided more detailed reviews below of the individual places where we stayed.
The car was perfect and WiFi device provided with the car was just superb. We were amazed by the Internet coverage even in remote areas of Iceland!
The activities proposed by Emanuela were also excellent and loved every one of them. Here are some details about our accommodation and experiences:
1. Foss Hotel Baron was excellent - our suite was large and comfortable and had a great view facing the sea. The bathroom was great, breakfast was good and the view facing the sea was also excellent. Location was not perfect as it was away from the centre of town… but that was OK and did not affect us much.

2. We enjoyed the amazing Sky Lagoon in Reykjavik - did not want to come out and spent several blissful hours there.... very unique experience! All our friends have seen the amazing pics on Facebook and now want to do the same!

We also did the Fly Over Iceland in Reykjavik - what an amazing experience! It was exciting and we really felt we were flying over Iceland... We all loved it - very well done and memorable. We visited the Whales of Iceland museum and again really enjoyed it with my 17-year old very interested in the guided tour where we learned so much. The huge life sized models of the whales were amazing and we spent a lovely couple of hours here. We also went to Perlan and again thought it was excellent.

3. We had two very enjoyable meals at Hlemmur Matholl. Very cool place that was walking distance from our hotel... and we also could not believe it was just a bus station in the past! The meal from Krost was excellent with some good wine and beer as well. Thanks for suggesting this!

4. Snorkeling in Silfra was the most unique experience of all. Very enjoyable and exciting. Our guide - Gabriel was our guide - he was top class and really made us feel comfortable. Some feedback for your information: The dive.is team at Silfra was very busy ... probably too busy - if you ask me they have too many people and our 11am dive eventually happened at 1pm - they were quite backlogged and I feel that they need to cut down on the number of people. But we were in no hurry and really enjoyed the unique experience. I will be writing to dive.is with some detailed feedback as I feel they are not equipped to handle the large volume of people that are being booked in summer.

5. The Kerid crater and the walk around it was wonderful and also a new experience for us to walk around a dormant volcano. It was beautiful and we got some beautiful pictures.
We missed out on Geysir and Gulfoss waterfall as the road was closed... and we did not have enough time to go around the other way.

6. Hotel Arnarstapi was a very special experience. We really liked the stand alone 2-bedroom suite - it was well designed and very comfortable for the three of us. The location was just spectacular as it was not far from the cliff walk. We did long walks along the cliffs and enjoying the sights of all the sea-birds roosting on the cliffs. The place had a wild beauty that we fell in love with... could not stop snapping pics!
The Snjofell restaurant on site was top class - a beautiful setting with excellent food and service. We had a memorable dinner there.

7. The VATNSHELLIR lava cave was also an interesting experience and our guide Irina was wonderful.

8. We were a little apprehensive about the Acco Apartment when we were standing outside in the street. But once we went in we were super happy with the beautiful and spacious apartment. It is beautifully located and has amazing views. It is comfortable with all of the amenities and really enjoyed the evening there. In fact my wife wanted to stay another night in the apartment - she liked it so much.
The breakfast in the Cafe Berlin was excellent - the best breakfast on the trip. The staff were super nice and very competent and professional. We'll be giving Cafe Berlin 5 stars on tripadvisor.

9. The Whale and Puffin tour was amazing - we ended up seeing 3 different humpback whales and all three of us were thrilled. We also saw dolphins and of course the puffins were wonderful. The guide - Victoria was wonderful and funny and did a great job. A very memorable experience and a first for us as we had not seen Whales before!
We had lunch in Húsavík at the Salka Restaurant - again an excellent meal that we all thoroughly enjoyed.
Later the Godafoss waterfall was lovely and we enjoyed the walk to and from it.

10. The Sel Hotel at Myvatn was just wonderful. I think it was my wife's favorite place. The rooms had beautiful views and we loved the surrounding area. The staff were very helpful and we enjoyed a good meal at the restuarant of the hotel. The Pseudocraters of Skutustadir were wonderful and we enjoyed walking among them and the lake area. In the evening we went to the Myvatn Nature Baths and very much enjoyed the experience and the views. We explored e DimmuBorgir rock formations and the Grjotagja cave with the hot water inside.
We had lunch at Vogafjos farm - another superb sugestion - the food was excellent and we enjoyed it very much.

11. The horseriding at Safarihestar, Safari Horse rental was a major highlight for me. They were truly wonderful and patient as my wife was very nervous and they handled her perfectly. The horses were beautifully trained and very obedient. I loved the landscape and the setting and took so many photos from horseback. Thanks for suggesting this wonderful experience.

We very much enjoyed the Hverir Bubbling Mud Pots... a truly unique experience that none of us had had before.

Móðir Jörð restaurant with its wonderful vegetarian food was probably our favourite restaurant in Iceland! We loved the food and setting and had our coffee in the greenhouse and loved wandering around the lovely area.

12. Hotel Egilsstadir was lovely as well. We loved the setting and the warm bar area was so nice - my wife and I stayed up until late having a couple of drinks. The staff were superb and very helpful and friendly.
We later visited Seydisfjordur - the drive to that village was beautiful and very memorable.

13. Hofn Inn guesthouse: The accommodation was spacious and it was clean and functional. It was comfortable for the few hours we spent there - but it was not our favorite. They had an unusual rubber floor instead of carpet which felt odd. But everything was comfortable and we are just being a bit picky as all the other accommodation was superb.

The amphibian boat tour was excellent and quite a unique experience. We saw some seals in the lagoon which was wonderful.

14. The snowmobile tour on Vatnajokull glacier was just out of this world. Sven our guide made it very enjoyable and put my wife at ease as she was quite nervous. Very special experience that we will not forget.

14. The Kria hotel in Vik was just superb. We loved our corner room - 101 - and the views of the mountain opposite. What a special location! We had dinner at the hotel restaurant which was excellent and the next day had lunch in Restaurant Suður-Vík - I had the best softest lamb dish here.

15. Finally the Ice Cave tour with our guide Maria was amazing - my wife bonded with her as she really lokked after my wife and held her hand through some areas where my wife was a bit apprehensive.

16. The last night at the Hotel Keflavik was also very nice. We expected a functional airport type hotel - but were very pleased with the quality of the hotel and the view toward the sea.

If we could give 6 or 7 stars to Emanuela we would! Thanks for a memorable experience which we will remember for the rest of our lives.

Activity Reviews

Vatnshellir Lava Cave Experience

Snæfellsnes Peninsula

The experience of going into the lava cave and learning all about it from our guide Irina was excellent. My 17-year old daughter was very interested in the details and kept talking about it afterwards. We really enjoyed the experience and found Irina to be excellent - she had great knowledge, was uncompromising about safety - but had a good sense of humor and made it fun.

Quality of Experience

Guides, Drivers and Staff

Whale and Puffin Watching Tour

Husavík

It was a phenomenal experience. Our guide Victoria was excellent - funny and informative and also very non-nonsense when it comes to safety etc. We were given thick waterproof overall to wear on top of our clothes - which was excellent - as it was quite windy and cold - but the overalls kept us warm throughout. The boat was not large and was a speedboat which is essential to be able to maneuver and quickly get to where the whales are. They also had a good system of keeping in touch through the radio with other boats / spotters so that they know in real time where to go to see the Whales. Before we saw the whales we really enjoyed the puffins! They are beautiful birds and we learned a great deal about them.... we saw hundreds of them which was amazing. We saw 3 different humpback whales on our tour - with one of them getting very close to the boat - on one occasion - only about 15 or 20 feet away. We saw the whales come up on multiple occasions and then dive down. It was an almost spiritual experience for me to see these huge but gentle animals so close. The experience was awesome and I would not miss it for anything.

Quality of Experience

The sight of a beautiful huge whale coming up right next to us and blowing and then diving down!

Guides, Drivers and Staff

Victoria was awesome and funny and very informative

Horseback on the Lake

Lake Mývatn

Is it possible to give an experience 6 or 7 stars? We just loved the horse riding in the unspeakably beautiful environs of Lake Myvatn - a big thank-you to Emanuela for recommending this! The people at Safarihestar, Safari Horse rental - were just awesome. My wife was very nervous and they handled her perfectly calmed her down and handled everything very professionally. The horses were superbly trained and just followed the lead horse. Although none of us were very experienced horse riders, we were comfortable all the time. We rode along the margin of the lake and then into the wild area. It was unspeakably beautiful and I could not stop taking photos whenever I had the opportunity. A superb experience - 7 stars - highly recommended!

Quality of Experience

The personal care, the well trained, gentle horses and the astounding scenery!

Guides, Drivers and Staff

Great care and patience. We always felt we were in good hands.

Silfra Snorkeling Adventure with Transport

Reykjavík

The most unique experience - very special to be snorkeling between two tectonic plates! Our guide Gabriel was excellent, caring, funny and very friendly. He did a great job and gave us an experience that we will never forget. When you are in the water and snorkeling between the tectonic plates, it feels very special and you feel like pinching yourself! I have not given 5 stars for this activity because I found that dive.is has taken on too many people and is not able to process this volume of tourists effectively. The expected 30-minute prep took 2 hours. Our 11am snorkel in fact started at 1pm. Our group of 6 people also had two issues with the equipment/dry-suits as two of them were leaking. There seems to be too much pressure on the guides to keep things moving and weight of numbers of tourists is too high. My strong recommendation is that dive.is review what is a realistic number of tourists and cut down a little bit. They should charge higher prices if need be but it is important to reduce the volume of people to keep it fun and enjoyable and safe.

Quality of Experience

Guides, Drivers and Staff

Gabriel our guide was just awesome. His sense of humour helped one of our party which was nervous to relax. He was professional and made it a special experience for us

Relax in Reykjavik and Sky Lagoon

Reykjavík

Nothing short of top class. The Sky Lagoon is magical and an amazing experience. The design of the lagoon is beautiful and the water temperature is wonderful. There is a beautiful pool bar and the changing facilities are first class. The seven step experience is amazing and must be done. The view from the dry Sauna is outstanding.

Quality of Experience

The beautiful design of the lagoon itself

Guides, Drivers and Staff

Staff are super helpful and friendly

Deborah and her team were amazing!

I have not used a travel agent for about 20 years. When I last did it was someone local to me who had been to the location 2-3 times at best, so was basically giving limited anectdotal experience or assempling reviews from the same sources available to me. But, having never been anywhere in Africa, I knew I needed some additional help with this trip - to Cape Town, the wine region, and a safari in Kruger. Even still, I approached the whole thing skeptically at first. But Deborah, Anna Marie, and the whole team were fantastic.

They asked a lot of questions about what I cared about in terms of accomodations, the experience in each of the locations, and the schedule I wanted to keep. The itinerary they put together, restaurants they recommended, and specific guides they made sure led the various tours were all top notch - including setting up a private 7 course lunch in the home of a famous South African chef to taste local flavors and cuisine and tour her gardens and listen to her stories cooking for rock stars around the world. Cape Town exceeded every one of my expectations. And then they found us the best cottage in Fraschoek, under the radar restaurants, and an awesome guide for our bike tour of the wine region. These are all things that you NEED a LOCAL to find you. They had been to all of the places they recomended - knew the people who worked there, and hadn't just visited Cape Town and the wine region, but LIVED there.

For the last, and most important stop, the safari lodge they found us was amazing. They offered a number of choices and we worked to arrive at one that was exactly what we were looking for (I told them I was willing to spend, but cared a lot more about the quality of the game drives than the quality of the sheets, and they found us a lodge where the owner is the main guide, and the tracker has been tracking and working in Kruger for more than 25 years). We saw everything - including three separate leopards; and learned so much from the two of them who had lived their entire lives in that portion of the reserve.

Finally, Deb and Anna Marie connected on WhatsApp in advance of the trip and checked in with us throughout to make sure everything was exceeding expectations. When we had United-related travel delays at the start of the trip, they made all necessary adjustments. And when we had a change of mind about a dinner - or spending longer somewhere - they were basically on call (in the same time zone!) to address and adjust everything as needed.

We could not recommend them any more highly! Absolutely amazing vacation!

I am very glad that I found kimkim when deciding to visit Norway. On my own, I believe it would have proven a daunting task to plan and organize the trip. Both Eline and Fenne were great to work with. They were able to craft a trip that focused on getting a little off the beaten path and experiencing Norway up close and personal. Some of the highlights for me were ziplining in Bergen, a fjord sauna experience in Flam and a rib boat cruise in Flam into some of the most beautiful fjords in all of Norway. We went in early July, and because the snow was still melting, we were able to see tons of waterfalls. Our guide was very knowledgeable and eager to share about how the fjords were formed, the culture and ways of living in some of the very small towns along the edge of the fjords, as well as little anecdotes about Norway in general. Another highlight was visiting a small town called Undredal, where they make the delicious brown cheese (as well as others) that is served all over Norway. It was also great that during the trip, Julia was available to answer any questions that we had. I would highly recommend kimkim.

Beautiful green Iceland brings you face to face with the power energy and beauty of nature at every step
Rinolda did an amazing job catering our itinerary to our hiking goals
The driving tips / plan for the day ,, restaurant Recommendations were on the dot
Hotels provided were great
Driving was easy
We had a flat once but got Immediate assistance from our rental car insurance
We had to postpone ferry tickets due to that and contact the emergency on call at Kim Kim —- great help and assistance provided

Glymur falls hike , Gulfoss,, thorsmok orange loop hike and day at Lanmanalaugar were our highlights
Looking for puffins in the rain and cold at westman island followed by dinner at Gotts and a hike up eldfell volcano with 360 view of ocean on all sides —- superb ethereal experience

Thank you !