Kimkim Trip Reviews

4.8
Based on 20,123 ratings
Read 20,123 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Exciting 5 day trip to Morocco!
Morocco | Mar 29 - Apr 3, 2023

A
Amy S.
Spain | Reviewed on Apr 07, 2023
My mother and I booked through Kim Kim to travel to Morocco together and we are beyond grateful for all of Kim Kim’s service! We had such an adventure and it was truly a trip of a lifetime! My mother and I adore driving and seeing new landscapes so our tour was perfect because it included 3 days of traveling by car through the Atlas Mountains and Moroccan dry lands and desert! *if you get carsick easily however, this trip itinerary is not for you haha, but if you enjoy winding roads you NEED... Read more

My mother and I booked through Kim Kim to travel to Morocco together and we are beyond grateful for all of Kim Kim’s service! We had such an adventure and it was truly a trip of a lifetime! My mother and I adore driving and seeing new landscapes so our tour was perfect because it included 3 days of traveling by car through the Atlas Mountains and Moroccan dry lands and desert! *if you get carsick easily however, this trip itinerary is not for you haha, but if you enjoy winding roads you NEED to visit Morocco! KimKim booked us excellent accommodations, they were comfortable, clean and welcoming, and perfect places to rest after a day of exploring and recharge for the next day. KimKim always responded promptly to any of our questions and the customer service overall was good. Thank you KimKim for everything! We will be sure to return to Morocco!

Local specialist: Sharon Louthian

Family Southern Africa Trip
South Africa | Mar 19 - Mar 26, 2023

M
Mackenzie M.
Evanston, IL | Reviewed on Apr 07, 2023
The trip was a 10/10 experience. Deb really took the lead on planning everything for us because we came in with limited knowledge. We got to do everything and had the greatest of times. All the staff was extremely accommodating. Having all of the drivers planned out made the trip carefree and seamless. Read more

The trip was a 10/10 experience. Deb really took the lead on planning everything for us because we came in with limited knowledge. We got to do everything and had the greatest of times. All the staff was extremely accommodating. Having all of the drivers planned out made the trip carefree and seamless.

Hotel Reviews
Cresta Mowana Safari Resort & Spa - Kasane
Chobe, Kasane

This is a very secluded and peaceful experience. The food was great and authentic. However there was a large fly problem while eating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ilala Lodge
Victoria Falls

The lodge was a great location to walk to the falls. The service was extremely accommodating. Food was delicious. Our driver for the majority of the trip, Frank, was amazing! Extremely informative and kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chobe Game Lodge
Serondela

Extremely nice facility with amazing food, views, and people. Being able to get into Chobe earlier allowed us to see a family of lions without any other trucks blocking our view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Last morning at Chobe Savanna Lodge
Last morning at Chobe Savanna Lodge
Chobe River - Namibia Side

We did a bird viewing cruise in the morning and got to see hippos out of the water as well as some elephants drinking water. Also a lot of baboons on the water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day at Chobe Savanna Lodge
Full day at Chobe Savanna Lodge
Chobe River - Namibia Side

This is a very peaceful resort with limited visitors. The staff is extremely accommodating and the food was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arrival at Chobe Savanna Lodge
Arrival at Chobe Savanna Lodge
Chobe National Park

You need to take a very small boat with all of your luggage to this location which was a surprise. The guide that took us Felix was very nice and informative!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Game Drives in Chobe National Park
Game Drives in Chobe National Park
South Africa

Getting to be the first ones out into the park allowed us first access to seeing all the morning animals. We got to see a whole family of lions without having to compete with any other cars for the best photos ops. The lunch provided had a lot of food in it and was very filling. We really got to see almost every animal in the park and the guide, Ellie, did a great job spotting out exotic birds and plants.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive at your lodge in Chobe National Park and First Game Drive
Arrive at your lodge in Chobe National Park and First Game Drive
Chobe National Park

Although it started pouring rain, it was still amazing since they provided really nice and heavy ponchos. These rides are extremely enjoyable just to see all the views. We also got to see a family of elephants which was really exceptional.

Quality of Experience
Guides, Drivers and Staff
Transport
The Exclusive Black Rhino Conservation Experience
The Exclusive Black Rhino Conservation Experience
Victoria Falls

This luxury lodge was a great treat for the evening. Our safari guide, Michael, was extremely passionate about his job and made the tour very fun for us. He really put the effort in to make sure we saw as many animals as possible especially the black rhinos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mukuni Village Tour
Mukuni Village Tour
Victoria Falls

This was a very unique experience. The guide was great and the villages were extremely kind. We wish we knew prior to bring some clothes to donate. Got to purchase some great souvenirs here straight from the people who make it. Also needing another visa to get back into Zimbabwe and to pay for everything in cash is important info.

Quality of Experience
Guides, Drivers and Staff
Transport
Dusty Road Township Lunch/Dinner Experience **highly recommended by our team
Dusty Road Township Lunch/Dinner Experience **highly recommended by our team
Victoria Falls

This was definitely a highlight of our trip. The food was delicious and the entire experience of learning about all the ingredients was very interesting. The entire ambiance of the place was amazing and could not be replicated elsewhere. We even purchased the owners cookbook. Staff was great!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Cruise & Riverside Dinner
Sunset Cruise & Riverside Dinner
Victoria Falls

We had a private cruise with a full staff. The guide got us really close and allowed us to take as many pictures of the hippopotamus. The dinner course was unexpected and really amazing. Drinks and pretty views made this excursion very relaxing and wonderful. They provided rain ponchos which were very helpful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flight of the Angels over Vic Falls
Flight of the Angels over Vic Falls
Victoria Falls

The 15 minute duration trip was plenty. The guide explained everything we were seeing and sights were amazing. Really good safety briefing as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Apr 14, 2023
Hello Mackenzie It was SUCH a pleasure to plan this trip with you and I am so happy that your parents decided to join in the end to share it with you.
Thank you so much for taking the time, not only to write a review of us but also of all your activities and accommodation. I will be sure to pass this on and it makes my heart sing to hear the smaller details. We try our best to make your trip as memorable as possible by adding the little surprises that makes it a little different. I love...
Read more

Hello Mackenzie

It was SUCH a pleasure to plan this trip with you and I am so happy that your parents decided to join in the end to share it with you.
Thank you so much for taking the time, not only to write a review of us but also of all your activities and accommodation. I will be sure to pass this on and it makes my heart sing to hear the smaller details. We try our best to make your trip as memorable as possible by adding the little surprises that makes it a little different. I love that you remember so many of the guides names!
I will definitely make a note to advise guests to bring old clothes if they have some space left in their suitcases coming here.
There is actually this lovely initiative "Pack for a Purpose" that informs people of what they can bring and also what not (:
This link is to a friend's hostel in Livingstone and what they request - purely for interest sake. Or for when you come back to Southern Africa - which I'm pretty sure you are planning to to already!
https://www.packforapurpose.org/destinations/africa/zambia/jollyboys-backpackers-camp/

Again, thank you so much for trusting me with your trip!

Have a wonderful rest of 2023!

Deb

10 day trip to Greece with 3 generations (kids, parents, grandparents)
Greece | Mar 23 - Apr 3, 2023

E
Elizabeth B.
Germany | Reviewed on Apr 07, 2023
I was in charge of planning a trip to Greece with/for my family, including grandparents. I was overwhelmed about where to visit with just 10 days while being careful to not overwhelm the grandparents. I signed up for KimKim just to see what it was and suddenly we (Christos and I) were off planning a 10 day trip to Greece. I found the budgeting and pricing to be uncomfortably unclear. I set a budget and the initial cost came in 3K over what I wanted. We continuously replanned the itinerary... Read more

I was in charge of planning a trip to Greece with/for my family, including grandparents. I was overwhelmed about where to visit with just 10 days while being careful to not overwhelm the grandparents. I signed up for KimKim just to see what it was and suddenly we (Christos and I) were off planning a 10 day trip to Greece.

I found the budgeting and pricing to be uncomfortably unclear. I set a budget and the initial cost came in 3K over what I wanted. We continuously replanned the itinerary and cut out activities in order to come back down to my (high end) of the budget. This took a lot of time and communication. When you google the prices for the hotels and tours, you realize you are paying way more than what you could have planned yourself. Of course, we need to pay the cost of the travel advisor, the private drivers and (what I later learned) is a 24/7 travel assistance service on the ground in Greece that you may or may not need assistance from. I think an itemized invoice would help deliver customers more peace of mind in how they are spending their money.

Overall I am extremely pleased by the destinations, hotels and tours recommended by Christos. I feel like we saw most of the important places in Greece with our 10 days. The pace was relaxing but full of interesting things to do.

I was disappointed with the driving services but only because it was described as "your private driver will happily provide details of the area while you're on your scenic route" over and over again. We ended up laughing at this extravagant and false description of services every time we got into a new driver's car because they hardly spoke any English at all. The scenic routes were also along the highway, unless you count the time the car got a flat tire at a toll booth or we got lost in an orange grove and had to turn around. I also had no idea if we would have to pay extra for quick stops at the grocery store, or staying longer somewhere because it was virtually impossible to communicate with the drivers because of this language barrier. Don't get me wrong, I don't travel to foreign countries and expect everyone to speak English. However, when it was clearly stated over and over again in our itinerary that we're getting a mini tour guide in transit, and we can't even communicate with the driver about what we're doing next, I find that a bit ridiculous. Also, because the financing was not clear, I had no idea what this driver had been paid to do. Was he available for us for the day? For four hours? Only from here to there? Did gas for extra stops come out of his pocket? We wanted to be mindful of his time and expectations as well as not racking up extra costs for ourselves.

Overall, and most importantly, we found the drivers to be always on time and very professional.

The tour guides Christos booked for us were fantastic! They were extremely passionate about what they were showing/telling us and really made the trip. We could also tell they weren't just tour guides with a memorized spiel - they were anthropologists with lots of experience working in the field. We learned so much and have so much respect for the Greek culture, history, and people. They were also extremely flexible and accommodating.

The bike tour said it was starting at 6 years old - this is absolutely not possible. The bikes were mountain bikes with huge tires. Despite sending our measurements 2 days prior, neither of my kids, nor my mother (grandma) could touch the ground with even their toes. They felt extremely uncomfortable and my 10 year old got on the bike and immediately crashed and scraped up her knee. My mother and youngest daughter ended up skipping all the biking because they could not provide suitable bikes for their size/comfort. This said, the tour guide went above and beyond making sure he could include them in as much of the itinerary as possible, as well as organized a taxi (which his company paid for) to take them back at the half way point. He was sooooo thoughtful, friendly, and full of interesting information. My mom and youngest daughter were happy to go back early and shop, and the rest of us finished off the tour. Everyone was happy and the day was a success! But also, please don't send any small kids on this tour unless they have mountain biking experience.

The acropolis tour was AMAZING. Our tour guide just captured our attention and hearts. She even gave us a little gift at the end. She was extremely considerate of my mom the entire tour. 4 hours was long for the kids but they were well behaved and made it through just fine.

The tour at Epidauraus was also amazing! Wonderful tour and guide and the perfect length.

Aegina Island was a bit of a disappointment. Our driver, who was supposed to give us a "2 hour guided tour" again, hardly spoke English. He did manage to brokenly explain the myth of the Temple of Aphaia, but he got the facts wrong, or maybe it was the language barrier. We ended up googling everything we needed to know. We also felt is was WAY to long to be on the island, but because we didn't book the tickets ourselves, we were stuck waiting two hours for the boat to come and take us home. Also, it would have been great to know you needed a mask to go on the boat. We didn't have masks and we ended up paying a guy selling masks near the waiting line money for masks.

Overall it was a fantastic trip. We loved Athens and all the shopping a food options. We found the hotels to be very nice. The country, food and people are amazing! We're so glad we went.

Hotel Reviews
Impero Nafplio Hotel & Suites
Nafplio

Very nice hotel and nice staff in a great location. - the breakfast was a bit disappointing. There was no fresh fruit or vegetables. On our last day they kindly put out some pineapple, which we thought was considerate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Ermou Athens Hotel
Athens

This was very nice. We liked it a lot. Breakfast was amazing! - Jacuzzi was closed for the season - It was very hot at night and the air conditioning didn't cool the room. The street was too loud to leave the windows open.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Private Bike Tour, Beach & Picnic
Private Bike Tour, Beach & Picnic
Nafplio
Quality of Experience
Guides, Drivers and Staff
Private Epidaurus Guided Tour
Private Epidaurus Guided Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Apr 09, 2023

Hi Liz
Thank you very much for your detailed review, it is certainly very useful for us, in the process of our continue improvement.
Greetings from all the team.
Christos

The holiday was excellent
Vietnam | Mar 28 - Apr 5, 2023

Gerard
Gerard D.
the United Arab Emirates | Reviewed on Apr 07, 2023

The holiday was excellent, Minh planned a great trip for me and Sarah.

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Apr 13, 2023

Thanks a lot for sharing Gerard! Hope to welcome you both once again at Kimkim!

What a wonderful trip to Greece. EVERYTHING w...
Greece | Mar 29 - Apr 5, 2023

S
Shona G.
Gurnee, IL | Reviewed on Apr 07, 2023
What a wonderful trip to Greece. EVERYTHING was so well planned for my husband and I. We were greeted at the airport with an amazing driver who took us all around Athens. We even saw the changing of the guards!!! Such an experience!!!
Our guide, Yota, for the Acropolis was an expert!!!
Our driver in Santorini, Takas, was very kind, patient and knowledgeable of the island. Our guide for the wine tasting, Castatino, was patient and willing to share his experiences with us.
And last but...
Read more

What a wonderful trip to Greece. EVERYTHING was so well planned for my husband and I. We were greeted at the airport with an amazing driver who took us all around Athens. We even saw the changing of the guards!!! Such an experience!!!
Our guide, Yota, for the Acropolis was an expert!!!
Our driver in Santorini, Takas, was very kind, patient and knowledgeable of the island. Our guide for the wine tasting, Castatino, was patient and willing to share his experiences with us.
And last but not least, our host on Santorini island, Maria and Sonny were exceptional. They made us feel at home and very welcoming.

I would 1000%, yep that’s a 1,000%, recommend Kim Kim Tours!!!! Cheers

Hotel Reviews
Lithies Traditional Homes
Thíra

Amazing host Maria and Sonny

Authenticity & Character
Location
Staff
Cleanliness & Comfort
3Sixty Hotel & Suites
Nafplio

Beautiful hotel. Great location!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Home and Poetry
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Santorini Wine Tour
Private Santorini Wine Tour
Santorini

The three wineries were amazing!! The wine museum was very interesting and SUPER cool!!! Bravo

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Cooking Class in Nafplio
Private Cooking Class in Nafplio
Nafplio

Beautiful facility. Our chef and his wife were personable, warm. And our good we created was AMAZING

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Acropolis & Flavors of Athens
Acropolis & Flavors of Athens
Athens

Very interesting

Quality of Experience
Food
Drank Greek coffee for the first time
Guides, Drivers and Staff
Love our guide. She was a doll
Transport
Local specialist: Tasos Mylonas

Camellia and our Tour Guide was very responsive to all our requests!
Vietnam | Mar 23 - Mar 26, 2023

Paul
Paul M.
Canada | Reviewed on Apr 07, 2023

Camellia was very responsive to all our questions and very easy to work with. Our trip in the loop was fantastic! Our guide Pho was knowledgable, flexible, personable and made my wife and I feel very comfortable during the 4 - 5 day tour. The scenery was breathtaking, and the local communities and it's people were welcoming. We'll definitely be using KimKim again.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Apr 07, 2023

Dear Paul,

Many thanks for your feedback and great to hear that you had a nice trip with our team. I will pass your kind words to them. Hopefully we can support you in upcoming trips to Indochina.

All the best!

Sunny regards,
Camellia

Paris, Normandy and so much more!
France | Mar 27 - Apr 4, 2023

Mark
Mark S.
Los Angeles, CA | Reviewed on Apr 06, 2023
PLANNING: Before meeting and working with the Kimkim team, I had originally planned on spending all of my time in Paris and doing day trips out to Normandy to see Mont St Michelle and the WW II sites. Instead, I began working with and iterating on a using those days for a stay in Normandy. Being experts in the region, they proposed the day tours, where to stay based on the items I wanted to see. It was fun working working Isabelle, Clement and Stephen. Each contributed to... Read more

PLANNING: Before meeting and working with the Kimkim team, I had originally planned on spending all of my time in Paris and doing day trips out to Normandy to see Mont St Michelle and the WW II sites. Instead, I began working with and iterating on a using those days for a stay in Normandy. Being experts in the region, they proposed the day tours, where to stay based on the items I wanted to see. It was fun working working Isabelle, Clement and Stephen. Each contributed to the itinerary I settled on more than six months in advance, because I was coming to Paris to do the marathon which I had booked 11 months in advance!

THE ACTUAL TRIP: Exceeded all expectations. The lodging, the trains, day excursions, were all exceptional. They picked the place in Bayeux which was fantastic. The town wasn't even on my radar and appreciate them having me stay there as it was so enjoyable.

THE RATING SHOULD ACTULLY BE 6 STARS: Because when I booked so far in advance, I had no way of knowing the social unrest, protests and strikes would be taking place within France during my actual trip. I was entering Paris during the newsworthy pension reform protests. Our train was delayed. Clement and team were available at all hours to help rebook trains, car transfers and everything which I was being impacted by. All of my issues I was experiencing because of items outside of my control at the time, they were able to correct in near real time. All I had to do text them and make them aware of my current status. That was a real feeling of luxury and safety in a country where I didn't speak the language. My wife and I felt special and knowing they were there and genuinely cared about us and wanted to ensure our trip was the best it could be. That is simply awesome! Thanks to the entire team.

Hotel Review
Le Petit Matin
Bayeux

Terrific basecamp for Normandy sight seeing and day trips.

Authenticity & Character
Old historic building with character, but modern conveniences. Best of both worlds.
Location
Fantastic location. Walkable to everything, even the train station.
Staff
Our host was gracious and I found out he baked the some of the world's greatest croissants for breakfast each morning himself.
Cleanliness & Comfort
So quite and comfortable. Excellent breakfast and coffee to start the day. Comfortable bed and linens to end the day.
Local specialist: Isabelle Gay

Second trip with Terry was wonderful!
Iceland | Mar 23 - Mar 30, 2023

Christine
Christine C.
Bristol, CT | Reviewed on Apr 06, 2023
Terry did a great job guiding our not quite winter and not quite spring trip. We loved being in the northern part of the country for a time- soaking and going dog sledding. In the south we had terrific winds so our glacier experience was cancelled but the natural beauty along the coast did not disappoint. Our itinerary was ambitious and Terry really helped map it all out and helped us get to all the places we wanted to see. One small critique- Europ-Car did not have the Wi-Fi... Read more

Terry did a great job guiding our not quite winter and not quite spring trip. We loved being in the northern part of the country for a time- soaking and going dog sledding.

In the south we had terrific winds so our glacier experience was cancelled but the natural beauty along the coast did not disappoint.

Our itinerary was ambitious and Terry really helped map it all out and helped us get to all the places we wanted to see.

One small critique- Europ-Car did not have the Wi-Fi rental at the rental desk both times we rented from them and we had to take additional time to go to another office to get it. Both locations saw that it was on the reservation but did not bother to bring the device to the airport to give to us.

It was also not clear that we have limited Wi-Fi with the pucks they use. This was not a problem but it would have been nice to know that there was a limit on the number of GB we could use.

Activity Review
Dog Sledding
Iceland

The highlight of our trip- would love to hang out more the them and learn about their craft!! We highly recommend this!

Quality of Experience
All of it!
Guides, Drivers and Staff
The owners and their staff are so personable and friendly- they treat you like family!
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Apr 07, 2023

Thank you so much for your wonderful review, Christine. And the critique about Europcar - very helpful and we'll, of course, relay these issues to them. The wild weather in the south was unfortunate, especially since it meant one of your tours was cancelled, but I'm so happy that you had snow in the north for your dogsledding experience. What fun you had! Thanks again for booking this second trip with me. Perhaps a third!? LOL Best wishes, Terry

Good Planning from Olman for Interesting Costa Rica Trip!
Costa Rica | Mar 21 - Mar 29, 2023

N
Nancy A.
Schenectady, NY | Reviewed on Apr 06, 2023
Olman provided very helpful planning for an interesting visit to Costa Rica. We especially appreciated the insights on motels and the private transfer arrangements (to/from airport and other locations). Roberto was an excellent driver. I do like to get my details farther ahead of time than was Olman's usual practice, but the assurance of having an agent who spoke the language to help with any needs that came up, was worth it. The weekend at the Mawamba Lodge provided a relaxing and... Read more

Olman provided very helpful planning for an interesting visit to Costa Rica. We especially appreciated the insights on motels and the private transfer arrangements (to/from airport and other locations). Roberto was an excellent driver. I do like to get my details farther ahead of time than was Olman's usual practice, but the assurance of having an agent who spoke the language to help with any needs that came up, was worth it.

The weekend at the Mawamba Lodge provided a relaxing and beautiful surroundings with very tasty food, in addition to the wildlife tour by boat with sightings of monkeys, birds, and crocodiles. I only wish we were visiting during turtle season as I would have loved to see the turtles there to lay their eggs. In the area of LaFortuna I recommend the Hanging Bridges outing as it is so unique with good views.

We had a lovely trip and recommend this KimKim agent... you will be in good hands!

Hotel Reviews
Parque del Lago Boutique Hotel
San José

Room was nice enough and we enjoyed the hotel breakfast and dining room later for happy hour. Centrally located, but not a great area right around it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

The room was nice with a good view of Arenal from the rocking chairs on the porch. The hot springs were the best, though they sometimes get crowded. Unfortunately we found the food to be lacking (don't recommend the burger or steak at all). So if you plan to eat off-site because you have a rental car or will Uber, then great - enjoy the room and hot springs. :-)

Authenticity & Character
Better food.
Location
If you don't have a rental car or aren't on a tour it's hard to get around (remote).
Staff
Very nice people.
Cleanliness & Comfort
Room was very clean with nice, large towels.
Mawamba Lodge
Tortuguero

The food was the best selection of anywhere we went in Costa Rica! Just know that the included package does not include drinks (not even soda) and you will need to select a dinner reservation time. Kind staff and interesting garden walk. The pool and poolside bar were fun and relaxing. The room itself was a little bare bones, but fine - thank goodness for the ceiling fan! Loved that it was close enough to walk the path to town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 18, 2023

Hello Nancy,

Thanks for your review.
I am so happy to know you had a terrific time in Costa Rica.
Unfortunately, it was not turtle season in Tortuguero, but I am sure you enjoyed the time you spent in the protected area.

Let's hope you will be able to visit the tropics again to continue exploring new destinations.

Pura Vida,
Olman

Amazing Trip
Morocco | Mar 26 - Apr 4, 2023

Morgan
Morgan J.
Ashburn, VA | Reviewed on Apr 06, 2023
This trip was absolutely amazing. My friends and I had the best time and we learned so much. Having a private driver was key to a wonderful, personalized experience and Samir took great care of us. I would definitely recommend KimKim to friends and family and I hope to be able to book with them again! Read more

This trip was absolutely amazing. My friends and I had the best time and we learned so much. Having a private driver was key to a wonderful, personalized experience and Samir took great care of us. I would definitely recommend KimKim to friends and family and I hope to be able to book with them again!

Hotel Reviews
Riad Pachavana
Marrakech

Riad Pachavana was in a great location in Marrakech. About a 10-15min walk to the main square and not too noisy at night. The inside of the riad was beautiful and the staff was so friendly and welcoming. We made some great friends here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

We loved staying at Dar Rihana! The staff was so friendly and helpful when we had a mishap with our tour. The food here was delicious (I recommend the strawberry juice) and the views on the terrace of the garden are absolutely beautiful. They also provided us with the best welcome tea of our trip. We wish we could have stayed here longer than just one night!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

This Riad was absolutely beautiful and very comfortable. The staff was very welcoming and we loved our visit here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

The location of Dar Mounir was great and close to the square. Unfortunately, we were only in Chefchaouen for one night, but if we had been able to stay longer, we would have been happy to stay here longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Staying at Tiziri Camp was such a unique and fun experience. We absolutely loved staying in the desert, riding camels, watching the sun rise, learning about Berber culture around the firepit, and riding ATVs. The staff was so friendly and helpful and the food was some of the best we had on the whole trip. I recommend this experience for anyone thinking about going to the Sahara!

Authenticity & Character
Location
Staff
Everyone was very friendly and helpful.
Cleanliness & Comfort
Activity Reviews
Day trip from Marrakech to Essaouira
Day trip from Marrakech to Essaouira
Marrakesh

Essaouira was beautiful and we are so glad that we were able to include this is the trip. I was nice to see the coast and experience a smaller city.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Marrakech via Roses Valley, Ouarzazate,  Aït Benhaddou & Atlas Mountains.
Transfer to Marrakech via Roses Valley, Ouarzazate, Aït Benhaddou & Atlas Mountains.
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking and local family lunch in Dades valley
Hiking and local family lunch in Dades valley
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes
Quality of Experience
It was not made clear to us what exactly we would be seeing that day. There were some things we would have liked to have skipped to make time for other sites. It also lasted a full day so we didn't have much time to explore on our own.
Food
Guides, Drivers and Staff
Transport
Samir was amazing, as always!
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dine with a Local Family
Dine with a Local Family
Morocco

This was one of our favorite experiences of the whole trip. The Aloui family treated us so well and the food was amazing. We had so much fun dancing, getting henna, drinking tea, and chatting. Would definitely recommend getting dinner with a local family!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Apr 06, 2023

Hi Morgan,

Thank you for sharing your positive experience with us! We're thrilled to hear that your trip was amazing and that you and your friends had the best time.

We're also glad to hear that Samir took great care of you during your trip. We work with experienced and professional drivers who know the area well and can provide valuable insights to our guests

We appreciate your recommendation of KimKim to your friends and family, and we look forward to helping you plan your next trip.

Best Wishes,
Abdel

Brazil: Exceeded Expectations.
Brazil | Mar 19 - Mar 30, 2023

A
Angela C.
Canada | Reviewed on Apr 06, 2023
All our guides were excellent and very knowledgeable.
All the airport pick ups and transfers went very smoothly as did the tours.
We were very happy with our itinerary and any concerns we had about having to take internal flights were not justified. The country is just so huge that there weren't any other viable options and it was definitely worth it.
All the hotels were very comfortable and everyone we encountered couldn't have been nicer.
Read more

All our guides were excellent and very knowledgeable.
All the airport pick ups and transfers went very smoothly as did the tours.
We were very happy with our itinerary and any concerns we had about having to take internal flights were not justified. The country is just so huge that there weren't any other viable options and it was definitely worth it.
All the hotels were very comfortable and everyone we encountered couldn't have been nicer.

Hotel Reviews
Pousada do Principe
Paraty

beautiful hotel with lovely communal spaces and pool. great location just a few minutes walk from the old town. Rooms at the from suffer a bit from street noise, so try and get a room around the pool. Breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Aguapé
Aquidauana

located about 70 km down a dirt road, you are surrounded by farmland and wetland. it is beautiful and teeming with wildlife. The hotel is very comfortable and welcoming, the food is great. If you are lucky enough to be there on a Saturday night there is a live band and Parilla. Activities are very well organised.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Olho d'Agua
Bonito

Lovely peaceful hotel with wildlife all around. You stay in a bungalow in the grounds and we often had monkeys in the trees around us. Very friendly, helpful staff. The restaurant food was very good, we had dinner there one evening, and the included breakfast was varied and tasty. It is located outside the town, which means you are surrounded by nature and it's quiet but you will need to get a taxi to get to Bonito (not at all expensive)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Águas do Iguaçu Hotel
Foz do Iguaçu

Very clean and comfortable. Good location with a choice of restaurants nearby. Included breakfast had a good selection. Swimming pool was a nice spot to relax at the end of the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jeep Tour Regular
Jeep Tour Regular
Paraty

If we hadn't already been to Iguassu and Bonito these falls would have been quite impressive! Learning about and tasting Cachaca was great. Sliding on the natural waterslide was great fun, definitely recommend doing this.

Quality of Experience
Guides, Drivers and Staff
Transport
Regular Boat Tour around Paraty Bay
Regular Boat Tour around Paraty Bay
Paraty

Comfortable boat and friendly staff. Multiple stops at beaches and to swim. Follows a common path with many other boats but seems to be well organised sonly 1 or 2 boats are at the same place at the same time. Certainly gave a nice overview of the surrounding beaches. Definitely take your own lunch. Whilst the manioc fries were great the rest of the food was terrible.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
South Pantanal
South Pantanal
South Pantanal

We did a boat trip, jeep safari, walking tour, horse ride and night safari. We saw the most amazing wildlife including armadillos, capybaras, toucans, egrets, cockatoos and a giant anteater.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boca da Onça
Boca da Onça
Bonito MS

Beautiful location. Lovely hike through the jungle and the waterfalls are just spectacular

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Buraco das Araras and Rio da Prata snorkeling
Buraco das Araras and Rio da Prata snorkeling
Bonito MS

Really fun activity. Like swimming in an aquarium

Quality of Experience
Guides, Drivers and Staff
Transport
Argentinian Side Falls Tour regular
Argentinian Side Falls Tour regular
Foz do Iguaçu

It was just fantastic. Lunch here was also one of the best meals we had!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Parque das Aves - Birds park
Parque das Aves - Birds park
Foz do Iguaçu

Very interesting and lovely to see the birds up close. They are doing great conservation work

Quality of Experience
Guides, Drivers and Staff
Transport
Macuco Safari
Macuco Safari
Foz do Iguaçu

Being on a boat at the bottom of the falls was fantastic but this safari seemed to be very focused on selling you photos that they'd taken. There was no option to swim (as was in our itinerary description), we only were taken to one set of falls and they pulled up at the side of the river and spent about 5 minutes taking Photos of the groups on the boats. The small boat also meant that from most seats you had no view up the river, all you could see was the bow of the boat and the worker who was taking photos. Being driven into the water of the falls however was a LOT of fun. The boat from the Argentinian side seemed to be better, it went to 2-3 sets of falls and also drove into the water. So, if your itinerary allows, this would be better.

Quality of Experience
Guides, Drivers and Staff
Transport
Brazilian Side Falls Tour regular
Brazilian Side Falls Tour regular
Foz do Iguaçu

The falls are amazing from both sides. Saw lots of coatis here.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Daria Beretta
Daria
Daria Beretta
Local specialist in Rio de Janeiro | Replied on Apr 07, 2023

Hi Angela,

Thank you for your feedback! I am very glad to hear that you had a great trip. It was a pleasure to have you and your family here in Brazil, and we hope to welcome you again to discover new destinations!

Best,
Daria

Great 8 day trip
Cambodia | Mar 22 - Mar 30, 2023

N
Nick O.
United Kingdom | Reviewed on Apr 06, 2023
Everything went incredibly smoothly. Our guide Pech was delightful, helpful and informative and our drivers made us feel very safe. We had fun in Phnom Penh doing the sites and had a great base at the Palace Gates Hotel. Kampot was less hectic. We enjoyed staying at the Columns hotel - quite simple but very clean, good breakfast and charming owners. The pepper farm trip very enjoyable as was the rearranged boat trip up the river - a small boat and an excellent contrast to the Phnom Penh... Read more

Everything went incredibly smoothly. Our guide Pech was delightful, helpful and informative and our drivers made us feel very safe. We had fun in Phnom Penh doing the sites and had a great base at the Palace Gates Hotel. Kampot was less hectic. We enjoyed staying at the Columns hotel - quite simple but very clean, good breakfast and charming owners. The pepper farm trip very enjoyable as was the rearranged boat trip up the river - a small boat and an excellent contrast to the Phnom Penh sunset cruise.

We had a great time at both the Cardamom Tented Camp and the Canvas & Orchids hotel. Both great getaway places for peace & nature ( although wildlife not very keen to show itself!)

All in all a wonderful taste of Cambodia

Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Apr 07, 2023

Thanks Nick for your kind words. I'm glad all went well, even if the wildlife was hiding (!). It's quite unusual for travellers to only pass through Southern Cambodia, most are doing the temples in the north as well. However, I do find the south so relaxing, and it sounds like you did too. I will thank guide Pich at the next opportunity.
When you are planning your next trip please contact Kimkim and I'm sure they will have a local expert in your chosen destination.

Focusing on the Trip
Vietnam | Mar 31 - Apr 5, 2023

Kimberly
Kimberly H.
South Korea | Reviewed on Apr 06, 2023
Lucy was helpful but I stressed about my trip because of not knowing to book flight, hotel, in a certain order. Also visa was costly for me due to me ordering 3 visas.
However, once I got to Vietnam the stress of getting here was pretty much non existent.
Read more

Lucy was helpful but I stressed about my trip because of not knowing to book flight, hotel, in a certain order. Also visa was costly for me due to me ordering 3 visas.
However, once I got to Vietnam the stress of getting here was pretty much non existent.

Hotel Reviews
Silkotel Hoi An
Hoi An

This hotel was very tropical looking. I immediately had to photograph each view leading up to my room which ended with a short winding flight of stairs. Plants aligned but sides and my room was also beautiful. I regret not taking time to sit on the balcony. Looks like I'll have to go back.

Authenticity & Character
The hotel was picturesque and the staff were good.
Location
Right across from my tailor shop and a short walk from the riverfront where the lanterns glow at night time.
Staff
I like that if there was a question there was a very knowledgeable supervisor available.
Cleanliness & Comfort
Adora Art Hotel

Hotel was ok. They had dinner menus at the entrance and near the elevators but I never saw the kitchen open or diners there eating.

Authenticity & Character
Quiet place in the center of a crowded bustling town.
Location
In the heart of the city.
Staff
Desk staff were kind of nice.
Cleanliness & Comfort
Appearance was enviting
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Apr 18, 2023
Dear Kimberly, Thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future. I regretted that you got stress about arrangement the tour and logistical. However I would like to explain more about this situation: 1. Regarding international flight, I wish I should let you know that the price excludes any international flights eventhough it was mentioned in the pricing details. 2. Visa: I sent you an... Read more

Dear Kimberly,

Thank you so much for your valuable feedback. I highly appreciate the details you shared with me about areas where we can improve better in the future.

I regretted that you got stress about arrangement the tour and logistical. However I would like to explain more about this situation:

1. Regarding international flight, I wish I should let you know that the price excludes any international flights eventhough it was mentioned in the pricing details.

2. Visa: I sent you an official link to apply for evisa to Vietnam and you got some issues with payment so I offered our assistance but you said that you would go with another visa company. Before the trip started, I also had asked for a copy to double check and it turned out that you filled in an incorrect name compared to your passport. At that time it was not enough time to reapply it. And finally, we offered you an urgent visa to enter Vietnam without a supplement because I supported this amount. What a pity that in the end, you were not happy about it.

Thank you again for choosing our service, I am sure that we won't stop enhancing our services to offer you a perfect trip that could be a good fit for your travel requirement in the near future.

Best regards,
Lucy

We experienced Portugal’s amazing beauty and hospitality
Portugal | Mar 21 - Mar 30, 2023

Janna
Janna F.
Seguin, TX | Reviewed on Apr 06, 2023

In Porto, our group of 3 ladies had a great trip to the Douro Valley with Bruno. We learned so much about the history and practices of the area, enjoyed a traditional meal, and sampled some great wines.
In Sintra, Teresa provided an amazing palace tour and winery stopover, while adding a surprise visit to a breath-taking mountain vista.
In Lagos, the bicycle tour, the cave tour, as well as the mountain, beach, and sunset tour left us feeling as if we had truly experienced Portugal’s best!

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Apr 11, 2023

Hi Janna, thank you so much for your kind words to your guides! I have sent them your feedback and we are all so glad you got to discover and enjoy Portugal in the best way :) Best regards! Bea

A true taste of New Zealand
New Zealand | Mar 21 - Apr 1, 2023

Laura
Laura H.
De Pere, WI | Reviewed on Apr 06, 2023
Our first trip abroad was nothing short of amazing thanks to the excellent planning of our local specialist, Vickie. She called us ahead of our trip to ask questions and help us through some details as this was our first time traveling abroad. Once we arrived in Auckland and throughout our visit everything went smoothly. Our accommodations were perfect. When we arrived at 6:30 AM our first day, we were given complimentary early check-in at the reception. Throughout our 12 day stay we truly... Read more

Our first trip abroad was nothing short of amazing thanks to the excellent planning of our local specialist, Vickie. She called us ahead of our trip to ask questions and help us through some details as this was our first time traveling abroad. Once we arrived in Auckland and throughout our visit everything went smoothly. Our accommodations were perfect. When we arrived at 6:30 AM our first day, we were given complimentary early check-in at the reception. Throughout our 12 day stay we truly got to experience a wide variety of places and activities on both the North and South islands. Vickie wove together an itinerary that flowed well and allowed us to do something special and uniquely New Zealand every day. The only thing I would change if we have the opportunity to visit again is to stay longer! There still is so much more to see and do! We felt we easily could have stayed 2-3 days more in the cities we visited.

Hotel Reviews
Sudima Lake Rotorua
Rotorua

Our lodging was spacious and comfortable.

Authenticity & Character
It is a normal hotel environment.
Location
Located right near the geothermal lake and also walking distance to anything downtown. Once we had our car parked and were checked in we were able to do everything there by foot.
Staff
Everyone was friendly, kind and helpful.
Cleanliness & Comfort
Copthorne Hotel & Resort Queenstown Lakefront
Queenstown

A nice place to stay. Accommodation is average.

Authenticity & Character
It has a lovely open reception area.
Location
Close to downtown and a park walking/running trail.
Staff
They responded kindly and curiously.
Cleanliness & Comfort
Rainforest Retreat
Franz Josef Glacier

A very unique place to stay. It truly is in the rainforest. They had a kitchenette in the room with Keurig coffee maker, hot water heater, electric frother and toaster available.

Authenticity & Character
It has a feel of being in the forest but still having our comforts and conveniences.
Location
It is walking distance to everything in Fraz Josef.
Staff
Cleanliness & Comfort
The room was welcoming upon arrival.
Clearbrook Motels Wanaka
Wanaka

This place is truly a home away from home. Everything was clean and welcoming. Having a washer and drier was perfect as we were midway through our trip.

Authenticity & Character
It was a very relaxing place and we loved the loft and high windows.
Location
Located walking distance to the city center and around the corner from the food trucks.
Staff
Cleanliness & Comfort
The Hermitage Hotel
Mount Cook Village

Being able to look out our window to see Mt. Cook was nothing short of amazing. The sky windows are awesome for experiencing sleeping under the breath taking night sky. We stayed in the motel that had a full kitchen for making your own meals. However we did not do that for our single night stay. We had breakfast and dinner up at the lodge. The timing was such that we had the buffet meals. The food was delicious with a wide variety of choices. The wait staff was outstanding!

Authenticity & Character
Modern comfort in the middle of natural beauty!
Location
Being right in Mt Cook National Park is spectacular. We could fit in a hike before dark.
Staff
Cleanliness & Comfort
Our lodging had heated towel racks. Everything was spotless and welcoming.
Scenic Hotel Cotswold
Christchurch

We stayed here for a total of three nights on our visit to the South Island. One night before we departed to tour the island and then for two before we caught our flight home. Our accommodation was roomy for 3 traveling adults. We loved having separate bedrooms with the living area to share. The heated bathroom floor was an added bonus! What ended up being the best we’re the e-bikes they have available for rental. We used them on our free day to explore Christchurch. Hagley park is located close by and has lots of trails to enjoy. Plus the botanical gardens is just over a mile walking distance away. All of the people working reception were kind, courteous, and welcoming.

Authenticity & Character
The place has the look and character of a little village.
Location
Close to amazing restaurants, Hagley Park and botanical garden.
Staff
Everyone is very friendly.
Cleanliness & Comfort
Our room was very clean and looks as though it was recently remodeled. Their weight and exercise room and bathroom is hopefully their next place to update.
M Social
Auckland

M Social was our first accommodation when we arrived to New Zealand at 6:30 in the morning. When our driver dropped us off at the hotel they had a room available for us and we were given complimentary early check-in. That was such a welcomed delight after 20 hours of travel! Everything was clean and the breakfast buffet had a wide variety of tasty offerings. The staff was pleasant and welcoming. I would definitely stay here again.

Authenticity & Character
Everything was modern and the room had encouraging sayings on the walls. The sliding bathroom wall was unique.
Location
It was located downtown and right on the harbor.
Staff
Everyone was kind and welcoming.
Cleanliness & Comfort
Activity Reviews
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

Kayaking in the moonlight makes this adventurous! We were able to experience seeing the glow worms in a few different caves. Another highlight was the beauty of the night sky! Our guides did a great job leading us in the darkness. This is a unique New Zealand experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Auckland Whale & Dolphin Safari
Auckland Whale & Dolphin Safari
Auckland

This was a great experience to get out on the waters near Auckland. However on our tour we did not see any whales or dolphins. But we did get a lifetime voucher to come back anytime to try again.

Quality of Experience
It was great to experience the water, but would be better if we saw whales or dolphins. However this is something you have to realize when you take these tours. The wildlife doesn’t show up on command or our schedule.
Guides, Drivers and Staff
They stayed positive and were very kind and tuned into the needs of the passengers.
Transport
We felt safe and comfortable under their expert handling of the cruise ship.
Hobbiton Tour
Hobbiton Tour
New Zealand

This is a must for LOTR and Hobbit fans! And even if you aren’t this setting is like stepping into a magical fairytale land! It is something everyone who visits New Zealand should take in! Ending the tour having a drink at the Green Dragon is an opportunity to meet and talk with other travelers from all over the world if you so choose.

Quality of Experience
It was fun! Our guide was enthusiastic and this made the tour extra fun!
Guides, Drivers and Staff
Transport
The bus ride was comfortable going out and the video does a nice job setting the tone for the experience.
TSS Earnslaw Farm Tour & Dinner
TSS Earnslaw Farm Tour & Dinner
Queenstown (NZ)

This was a wonderful farm to table experience. The sheep shearing and sheep herding demonstration is amazing for those of us unfamiliar with this environment.

Quality of Experience
Food
I highly recommend the sticky date pudding! It’s like a bit of heaven!
Guides, Drivers and Staff
All of the staff were top notch. Positive atmosphere and all were friendly.
Transport
The boat ride makes the experience special. However I can’t give it a 5 star because the sound system on the boat needs an upgrade or update. We couldn’t understand what was being said as it was all muffled.
Te Pā Tū Māori Feast & Performance
Te Pā Tū Māori Feast & Performance
Rotorua

The entire evening is a delightful experience. The event is designed to make friends with the Māori village and fellow travelers. We learned much about the history and culture of the Māori people and enjoyed taking part in activities, listening to their music and enjoying superior hospitality for dinner. This is a must for a North Island visit to New Zealand. Added plus, they pick you up from your accommodation to take you to the village.

Quality of Experience
Food
Guides, Drivers and Staff
Our hostess in the drive to and from did an awesome job making everyone feel welcome and did an excellent job explaining things. Plus she has a beautiful singing voice!
Transport
Milford Sound Coach/Nature Cruise ex ZQN + Lunch
Milford Sound Coach/Nature Cruise ex ZQN + Lunch
Queenstown (NZ)

This day trip is nothing short of amazing! It is a must see for everyone visiting New Zealand South Island! Having a bus ride in allows for everyone to enjoy the view of the twisty turny drive to Milford Sound.

Quality of Experience
We were very fortunate to have some rain the day we visited. It made for spectacular waterfalls!
Guides, Drivers and Staff
Brian, our driver was extremely knowledgeable about everything on this tour. He shared a wealth of information in a very interesting and entertaining way. Plus he definitely is an expert driver handling all the difficult motorways there!
Transport
Wanaka Bike Tours - Hawea to Wanaka
Wanaka Bike Tours - Hawea to Wanaka
Wānaka

This bike ride was one of the highlights of our visit. The trail was beautiful as it followed the path of the river.

Quality of Experience
Guides, Drivers and Staff
Our driver dropped us off after giving us a brief rundown of the trail. He gave us his phone number and was available for questions if we needed anything.
Transport
Okarito Lagoon Guided Kayak Trip
Okarito Lagoon Guided Kayak Trip
Franz Josef Glacier

We were blessed to have a clear beautiful calm day! The whole experience was relaxing and magical. Our guide, native of Ohio, did a wonderful job sharing the history of the area and educating us about the environment and wildlife of the area.

Quality of Experience
Guides, Drivers and Staff
We really enjoyed our guide. He was personable and very energetic. He seems to enjoy what he is doing.
Transport
It was a very short ride from town to the lake.
Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on May 22, 2023

Hi Laura,

Thank you so much for your review. I know traveling abroad for the first time can be a daunting experience so I am so happy you felt comfortable and cared for. I certainly had a blast working with you. And your photo's WOW! Really reminds me why I love my job so much.

Wishing you all the best

Vickie

KimKim did an excellent job planning our 1-month NZ trip
New Zealand | Feb 22 - Mar 23, 2023

C
Connie A.
Greenwood Village, CO | Reviewed on Apr 05, 2023
KimKim did an excellent job planning our 1-month NZ trip. Lydia organized our days with a variety of activities, such as biking, hiking and tours. When we had questions or concerns about our agenda Lydia was very prompt with responses and resolutions. The trip was well planned and we won’t hesitate to use KimKim in the future. We LOVED our trip, thank you! Read more

KimKim did an excellent job planning our 1-month NZ trip. Lydia organized our days with a variety of activities, such as biking, hiking and tours. When we had questions or concerns about our agenda Lydia was very prompt with responses and resolutions. The trip was well planned and we won’t hesitate to use KimKim in the future. We LOVED our trip, thank you!

Hotel Review
Powderhorn Chateau
Ohakune

Beautiful accommodations and lovely views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lydia Ford

Check this one off the bucket list!
Norway | Mar 21 - Mar 29, 2023

Darin
Darin K.
Phoenixville, PA | Reviewed on Apr 05, 2023
Check this one off the bucket list! My wife and I have wanted to get to Scandinavia for a while - hunt for the Aurora Borealis, see Reindeer, stay at an Ice Hotel, be a 'musher' on a Dog Sled, etc . This trip to Norway, with the help of KimKim / Ezdi exceeded all expectations. All the things we wanted to do, we did... and more! Oslo was beautiful; we stayed at a 5-Start hotel: The Thief - for our 1st few days in Norway. The staff was MAGNIFICENT …. the dining SUPERB! The area is... Read more

Check this one off the bucket list! My wife and I have wanted to get to Scandinavia for a while - hunt for the Aurora Borealis, see Reindeer, stay at an Ice Hotel, be a 'musher' on a Dog Sled, etc . This trip to Norway, with the help of KimKim / Ezdi exceeded all expectations. All the things we wanted to do, we did... and more! Oslo was beautiful; we stayed at a 5-Start hotel: The Thief - for our 1st few days in Norway. The staff was MAGNIFICENT …. the dining SUPERB! The area is on a man made island and includes museums, galleries, businesses, restaurants, shops and more. Everything you need is within walking distance. .. even the Nobel Peace Center, the HQ for Helly Hansen, and the Royal Palace - residence to the King and Queen of Norway.

Then, we head north, inside the Arctic Circle - an hour and 45 minute flight to Tromso. After landing, we took a 10 minute bus ride through the mountains via a tunnel to Tromso city and our hotel: Scandic Ishavshotel - right at the marina. Views were spectacular. Tromso is a cute 'village' with wonderful and ample shopping, restaurants, site seeing, and, oh yes, The Troll Museum!! We used the Scandic as sort of our 'home base' as we ventured out on day and overnight trips to places like Camp Tamok for a night stay in the Tromso Ice Domes (Brrrrrr), snow shoeing, dig sledding, and hunting (WITH SUCCESS) the Northern Lights... and a night stay at Lyngen North and their Glass Igloos - this time with heat and unparalleled views of the Lyngen Fjord and Lyngen Alps through our floor to ceiling AND ceiling windows! Also, another beautiful night to soak in the Northern Lights! The staff at both Camp Tamok and Lyngen North were wonderful! ... Oh, I can't forget the reindeer we saw at Camp Tamok and the moose at Lyngen North.

A Holiday of a lifetime!

Hotel Review
The Thief
Oslo

The Thief - a fabulous property on a man made island, in a quaint part of Oslo City with one of the best breakfast buffets I've ever seen - ANYWHERE!... and a chef that will blow your palate away for dinner! The connecting SPA includes everything: pool, steam room, massages, facials, full gym, and more. My wife and I also enjoyed a number lattes at the Apent Bakeri, across the street from The Thief. The staff was exceptional - they were always welcoming and helpful regardless of the ask. From storing our extra luggage we didn't need for our trip to Tromso to getting taxi's anytime asked.. and putting together a boxed breakfast as we had a very early flight back to the states. HIGHLY RECOMMENDED - only note would be that it is more for adults, not families with young children... just my opinion.

Authenticity & Character
Location
What wasn't to like. The area was clean, crisp, beautiful architecture on a mand made island with everything you could possibly need within walking distance!
Staff
Cleanliness & Comfort
Local specialist: Ezdi Trejo
Ezdi
Ezdi Trejo
Local specialist in Kristiansand | Replied on Apr 07, 2023

Hi Darin, thanks a lot for the nice review! I am glad that you had a great time and that you enjoyed it up in Northern Norway!

All the best from Southern Norway!
Ezdi

All the guides were wonderful except the guid...
Chile | Mar 20 - Mar 27, 2023

J
Jane P.
Danville, KY | Reviewed on Apr 05, 2023
All the guides were wonderful except the guide for the stargazing tour in the Atacama Desert. She spoke 90% of the time in Spanish and gave little information to her English customers except answering their questions. Read more

All the guides were wonderful except the guide for the stargazing tour in the Atacama Desert. She spoke 90% of the time in Spanish and gave little information to her English customers except answering their questions.

Hotel Review
Hotel La Casa de Don Tomás
San Pedro de Atacama

Only drawback was a location a little far from the main eating and shopping district— but still walkable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 05, 2023

Thanks, Jane. I am glad you enjoyed the majority of the tours while in Chile. I reached out to the stargazing provider to give them your feedback so that in the future English-speaking clients will receive a better experience.
Best always,
Lorena

Amazing Road Trip in Portugal
Portugal | Mar 17 - Apr 2, 2023

T
Tina G.
Canada | Reviewed on Apr 05, 2023
The itinerary that James put together for us did not disappoint. From Lisbon to Sintra to Cascais, to Evora, to Coimbra, to Douro Valley and finally to Porto. All accommodations were unique and above par, absolutely no complaints. I can't say enough great things about the tours and the guides that were booked. All of the guides were professional, knowledgeable and fun! The drivers were all exceptional. Overall, the trip was amazing. Thanks, KimKim! Read more

The itinerary that James put together for us did not disappoint. From Lisbon to Sintra to Cascais, to Evora, to Coimbra, to Douro Valley and finally to Porto. All accommodations were unique and above par, absolutely no complaints. I can't say enough great things about the tours and the guides that were booked. All of the guides were professional, knowledgeable and fun! The drivers were all exceptional. Overall, the trip was amazing. Thanks, KimKim!

Activity Review
Explore Lisbon with a Private Walking Tour
Explore Lisbon with a Private Walking Tour
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Apr 18, 2023

Hi there Tina, Wonderful to hear this and thank you for your kind words. It was a pleasure to plan it all out with you and especially such a long time in advance, which gave us plenty of time to fit all together nicely. We're thrilled you enjoyed seeing some classic and 'other' parts of Portugal! Un abrazo, James

Overall we enjoyed the trip thoroughly. ALL t...
Colombia | Mar 26 - Apr 3, 2023

P
Philip F.
Boynton Beach, FL | Reviewed on Apr 05, 2023
Overall we enjoyed the trip thoroughly. ALL the staff including Wendy, Andrea, Andreas, Martin, and, everyone were knowledgeable, kind, caring and very attentive to our special needs. Aside from the physical strains of walking hills where unavoidable, we have no complaints. The hotel in Bogota (Sofitel) was a gem and we loved it. However, the same cannot be said for Park 10 (Medellin). This was one of the WORST places I have ever stayed. It was exactly the opposite of what we had requested.... Read more

Overall we enjoyed the trip thoroughly. ALL the staff including Wendy, Andrea, Andreas, Martin, and, everyone were knowledgeable, kind, caring and very attentive to our special needs. Aside from the physical strains of walking hills where unavoidable, we have no complaints. The hotel in Bogota (Sofitel) was a gem and we loved it. However, the same cannot be said for Park 10 (Medellin). This was one of the WORST places I have ever stayed. It was exactly the opposite of what we had requested. These people were very kind and tried to help, but have no idea how to operate a hotel. We had NO hot water most of the time, no one could adjust the A/C so that we were not cold all the time, no one could get the TV (Direct TV) to produce anything but Spanish speaking channels, numerous technical issues which never were resolved, etc. The original hotel would have been great except the brochure does not mention that most rooms could only be accessed by long, steep, dangerous stairways with no railings. When none of the rooms we were supposed to get were available they were of no help in accommodating us. Really ruined a good part of our stay in Medellin.
So after this long litany of complaints, let me conclude by thanking your entire organization for providing us with a wonderful memory of our anniversary in your beautiful country, with its kind people and welcoming spirit.

Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Apr 06, 2023

Hi Dear Philip & Jo Ann,
Thank you for your feedback which is very important to us!
Your visit was a treasure for us and we are really grateful that you choose us to be with you on the trip and celebrate your anniversary.
We know that you make a big effort and thank you!
Thank you for doing the activities which we talked about by phone, thank you for your patience, and thank you for everything.
I am sorry to hear about the hotel in Medellín. Your feedbacks are really important to us and we will keep working to give our travelers a good experience.
Have a great night,
Best,
Wendy

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