Kimkim Trip Reviews

4.8
Based on 16,325 ratings
Read 16,325 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Nar Phu Trek
Nepal | Feb 26 - Mar 6, 2018

Anthony
Anthony A.
San Francisco, CA | Reviewed on Mar 08, 2018

Amanda (with Himalayan Trails) was very helpful throughout the trek coordination process. She had timely replies, good advice, and helped me suss through all the many options for my Nepal hiking experience. Plus, she made the time to meet me in Kathmandu before I left with my guide. I'll strongly consider booking my next trek with Himalayan Trails.

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Apr 11, 2018

Many thanks for the review! It was great to meet you in Kathmandu and very good to hear that you were happy with your guide Dawa and the changes he made along the way due to the weather. We look forward to seeing you again!
Cheers, Amanda

Colombia
Colombia | Feb 22 - Mar 4, 2018

C
Christine C.
Santa Cruz, CA | Reviewed on Mar 07, 2018

Nathalia was awsome. Very responsive to my particular requests, available for issues, great suggestions, knowledgeable about Colombia, and planned a trip that was very easy.

Local specialist: Nathalie Clavel
Nathalie
Nathalie Clavel
Local specialist in Colombia | Replied on Mar 08, 2018

Hi Christine!

Thank you for your feedback! Hope you will come back in the future!
Best wishes,

Nathalie

Tromsø | Winter Highlights in the North
Norway | Feb 26 - Mar 5, 2018

C
Christine S.
United Kingdom | Reviewed on Mar 07, 2018
We had a fantastic memorable holiday experience in Norway. Both Tromso and Malangen were stunningly beautiful. The trips and the guides were excellent; we loved the dog sledding and the overnight Sami experience. The holiday was both adventurous and cultural; learning about the Sami people was fascinating and the environment and scenery were amazing. We were lucky enough to see the Northern Lights on two occasions, both in Tromso., which is quite an experience! We are very grateful to... Read more

We had a fantastic memorable holiday experience in Norway. Both Tromso and Malangen were stunningly beautiful. The trips and the guides were excellent; we loved the dog sledding and the overnight Sami experience. The holiday was both adventurous and cultural; learning about the Sami people was fascinating and the environment and scenery were amazing.

We were lucky enough to see the Northern Lights on two occasions, both in Tromso., which is quite an experience!

We are very grateful to Linda, who arranged our holiday for us, she did a great job! The accommodation and food were first class.

We will be recommending kimkim to our friends. Thank you for a memorable experience.

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Mar 14, 2018

Hi Christine, thank you very much for your feedback. I am really happy to read you enjoyed your trip and got to see the Northern Lights! Hope to see you back in Norway at some point!

Winter trekking in Nepal
Nepal | Feb 12 - Feb 21, 2018

N
Norma G.
Irwin, PA | Reviewed on Mar 06, 2018
We took months to plan our trip and Amanda was patient and quick to reply to any question we had. Once we arrived in Kathmandu, everything was taken care of. Our guide and porter, father and son duo Mingma and his son Darje really went out of their way to take care of us during the entire trip. The Khopra Danda community Trek allowed us to visit many local villages, with Mingma and Darje explaining the local custom, we learnt so much about Nepal. We are very impressed with Himalayan Trails as... Read more

We took months to plan our trip and Amanda was patient and quick to reply to any question we had. Once we arrived in Kathmandu, everything was taken care of. Our guide and porter, father and son duo Mingma and his son Darje really went out of their way to take care of us during the entire trip. The Khopra Danda community Trek allowed us to visit many local villages, with Mingma and Darje explaining the local custom, we learnt so much about Nepal. We are very impressed with Himalayan Trails as a tour company, even the staff members who picked us up at the airport or hotel were very professional and friendly. If we decide to go on another trekking tour in the future, we will not hesitate to travel with them again.

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Mar 14, 2018

Hi Norma, thanks so much for your words, we all really enjoyed having you here and showing you around. We certainly hope to see you back here again! Cheers, Amanda

History and Culture of Petra, Amman and Environs
Jordan | Feb 28 - Mar 4, 2018

Vinita
Vinita N.
San Jose, CA | Reviewed on Mar 06, 2018

Mark and I had a great trip thanks to Carmen and the travel team she organized for our time in Jordan. Everything went as planned and the sights and schedule of activities exceeded our expectations.
I will definitely recommend Kimkim to my friends and will be using Kimkim for my upcoming trips.
Thank you very much!

Local specialist: Carmen Scholten
Carmen
Carmen Scholten
Local specialist in Jordan | Replied on Mar 06, 2018

Dear Vanita,

Thank you for your kind words! It was my utmost pleasure to organize your trip to Jordan!!

Carmen

Norway
Norway | Feb 18 - Feb 26, 2018

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Mandy M.
Gainesville, FL | Reviewed on Mar 06, 2018

Ingrid did an amazing job planning our trip and with our hike in Bergen. The hotels she picked were great - nice rooms, friendly service, and close to activities so that we could walk every where. She truly did a marvelous job. The companies she booked for the hike in Stavanger and the fjord tour and snow shoeing hike in Flam were great as well - professional, good equipment and full of information about the area.

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on May 08, 2018

Thank you so much again, Kathy and Mandy! I am so happy that you had such a good time and were so lucky with the weather and all your activities! I was an excellent time of year time visit Norway!

Welcome back anytime!

All the best,
Ingrid

Second try
Myanmar | Feb 15 - Feb 28, 2018

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Steven S.
Australia | Reviewed on Mar 06, 2018

I was set up with a very good schedule. Got to see some of what others do not get to see. This was a once-in-a-lifetime trip for me and it was important to get as many of the importantant sites seen before heading home. Kimkim did that.

Guides were fairly proficient in English. They may not have pronounced all the words correctly but I knew what they were saying. And all of them were very helpful. They tried to answer all my questions, provided extra services like gem and jewellry shopping, and were able to explain some of the quirkiness that is Myanmar.

Myanmar is a must see.

Local specialist: Wai Lin Tun
Wai Lin
Wai Lin Tun
Local specialist in Yangon | Replied on Mar 06, 2018
Hi Steven! Thank you for taking time to review our service. With this trip being planned out yet didn't get a chance to travel last year, I was worried that this time might not meet your excitement. All are good now when I hear that you have enjoyed the travel. Sorry that our guides' language skill is not so perfect. I will be more mindful to assign the guides with better English proficiency in the future. In the meantime, thank you so much for being considerate with them. Thank you for... Read more

Hi Steven!

Thank you for taking time to review our service. With this trip being planned out yet didn't get a chance to travel last year, I was worried that this time might not meet your excitement. All are good now when I hear that you have enjoyed the travel.

Sorry that our guides' language skill is not so perfect. I will be more mindful to assign the guides with better English proficiency in the future. In the meantime, thank you so much for being considerate with them.

Thank you for your referral to our country, Myanmar too! If you ever get a chance to visit here again, I would very much love to prepare a different side of Myanmar for you.

All the best from Yangon,
Wai Lin

Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches
Costa Rica | Feb 21 - Feb 27, 2018

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SHENG L.
Jersey City, NJ | Reviewed on Mar 05, 2018

Randall has been very responsible in tailoring our tour according to my request, with many back and forth. It’s been a great pleasure to work with him on putting the tour together.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 06, 2018

Dear Sheng,

Thank you so much for your review, it makes me so happy that you felt satisfied with the service received from me along this process and that at the end, you and your parents had a nice experience during your visit to my country, that was my main goal.

I hope to have the chance to welcome you again in a near future on a new adventure.

Best,
Randall

Colombia from top to bottom
Colombia | Feb 19 - Feb 28, 2018

J
Judy P.
Canada | Reviewed on Mar 05, 2018
My Guide in Bogota, Tatiana, my guide in the coffee region, Alejandro, my guide in Medellin,Joachim, were all fantastic. The guides in Cartagena,were Old School, Boring and not cool.-dont remember their names. All hotels were excellent Opera,Diez,Bantu, except the Hacienda in the coffee region.Bosques del Saman-the food was really mediocre and the front desk guy didnt speak English well and didnt communicate well. I was freezing at night and had to walk thru a big field to get to my room. The... Read more

My Guide in Bogota, Tatiana, my guide in the coffee region, Alejandro, my guide in Medellin,Joachim, were all fantastic. The guides in Cartagena,were Old School, Boring and not cool.-dont remember their names. All hotels were excellent Opera,Diez,Bantu, except the Hacienda in the coffee region.Bosques del Saman-the food was really mediocre and the front desk guy didnt speak English well and didnt communicate well. I was freezing at night and had to walk thru a big field to get to my room. The swimming pool area was not great. It was really a 3-31/2 star place- not 4-41/2 as requested. Setting was pretty.

All the drivers were great.
The cooking class and salsa classes were fun.
I went on a trip on my own -with a group to Guatape- from Medellin- that should be a must do-which was fantastic.
I hired a guide to take me out at night in Medellin to dance clubs - that was really fun.

I probably travelled a bit too much-for the period of time- next time I would cut out one place- but that was my request.

You need to emphasis to bring clothing for cold and rain- it rained everywhere except Cartagena.

On the whole I loved Colombia- the people, the country side and the cities so well organized and beautiful. I will definitely be back!!

Local specialist: Nathalie Clavel
Nathalie
Nathalie Clavel
Local specialist in Colombia | Replied on Mar 07, 2018

Hello Judy,

Thank you for your comments! We will take them into account. I am glad you loved Colombia and that you are willing to come back! Colombia is a wonderful country and there is so much to discover!

You are welcome back at any time,
Best wishes,
Nathalie

South Vietnam Feb 17th-24th
Vietnam | Feb 17 - Feb 24, 2018

Anthony
Anthony A.
San Francisco, CA | Reviewed on Mar 05, 2018
We booked with kimkim for our week in Vietnam, mainly for travel (car transport, mid-week airfare, lodging, etc.), as well as one full-day tour of the Mekong Delta. After a small hiccup in the communication during the trip planning, I have to say that everything went smoothly. Transport was on time, the lodging was excellent and had great locale, and our Mekong Delra tour guide, Lucy, was very good. It became clear that we were actually experiencing a local travel agency (that we gave a... Read more

We booked with kimkim for our week in Vietnam, mainly for travel (car transport, mid-week airfare, lodging, etc.), as well as one full-day tour of the Mekong Delta. After a small hiccup in the communication during the trip planning, I have to say that everything went smoothly. Transport was on time, the lodging was excellent and had great locale, and our Mekong Delra tour guide, Lucy, was very good. It became clear that we were actually experiencing a local travel agency (that we gave a review for, too), and that kimkim is actually more of a middle-man service, but that's no bother. I would book with kimkim again for their choice of agency and talented guides.

Local specialist: Andy Carroll

A first visit to Sri Lanka coupled with a relaxing and indulgent holiday
Sri Lanka | Feb 10 - Feb 22, 2018

Gordon
Gordon A.
Australia | Reviewed on Mar 04, 2018
We had a fantastic holiday in Sri Lanka. It is such a diverse country that it is hard to identify a single highlight, but the safari at Wilpattu, the luxury of Tea Trails at Hatton, and Galle were certainly memorable. Sigiriya, Kandy, and Trincomalee were also very enjoyable and interesting. Our driver, Rukan, was very good. Nothing was too much trouble and he got us where we needed to be safely and in good order. He was knowledgeable about everywhere we went and if he ever didn’t know where... Read more

We had a fantastic holiday in Sri Lanka. It is such a diverse country that it is hard to identify a single highlight, but the safari at Wilpattu, the luxury of Tea Trails at Hatton, and Galle were certainly memorable. Sigiriya, Kandy, and Trincomalee were also very enjoyable and interesting.

Our driver, Rukan, was very good. Nothing was too much trouble and he got us where we needed to be safely and in good order. He was knowledgeable about everywhere we went and if he ever didn’t know where he was going we didn’t notice.

The accommodation we booked was always close to what we expected and in some cases much better. Jungle Beach at Trincomalee was very comfortable and restful, Heritance Kandalama was fascinating architecturally, and Tea Trails at Hatton was wonderfully indulgent. We also enjoyed Fort Printers in Galle; it was centrally located and very comfortable.

Local specialist: Sandun Jayasundara
Sandun
Sandun Jayasundara
Local specialist in Colombo | Replied on Mar 05, 2018

Hi Gordon,

Thanks for your kind review. I'm really glad you had such a great time on our little island. I wish you best on your future trips!

Best Regards,
Sandun.

Trip to Finland
Finland | Feb 25 - Mar 2, 2018

Rebecca
Rebecca E.
Cookeville, TN | Reviewed on Mar 04, 2018

Elina and Gareth were so much fun and really did everything they could to make sure we had an enjoyable trip. Elina always answered all my questions in a very timely manner- so much that I wondered if she ever slept! I wouldn’t hesitate to book a trip with them again.

Local specialist: Elina Hutton
Elina
Elina Hutton
Local specialist in Kilpisjärvi, Finland | Replied on Mar 16, 2018

Thank you, Rebecca. It was really great to have you two as our guests. I wish you lots of fun adventures in the future and hope to see you again someday. Elina

Patagonia: Torres del Paine - 7 Days
Chile | Feb 15 - Feb 24, 2018

Sai
Sai M.
Brooklyn, NY | Reviewed on Mar 03, 2018
Bob and I had an incredible and very varied trip to Chile for our honeymoon. We spent the first 5 days of it in Patagonia, where we did the "W" route. Our guide, Camilla, was the perfect person to take me, and inexperienced hiker, from place to place. She took such good care of us, and her pacing was perfect to get us where we needed to go without making me totally work out. Her cheerfulness and enthusiasm were such a treat. After that we spent a day in Santiago and three days in... Read more

Bob and I had an incredible and very varied trip to Chile for our honeymoon. We spent the first 5 days of it in Patagonia, where we did the "W" route. Our guide, Camilla, was the perfect person to take me, and inexperienced hiker, from place to place. She took such good care of us, and her pacing was perfect to get us where we needed to go without making me totally work out. Her cheerfulness and enthusiasm were such a treat.

After that we spent a day in Santiago and three days in Cochagua Valley doing wine tours and eating unbelievably good food. Our guides for the wine tour, Jose and Fransisco, were a lot of fun and really knowledgeable. We enjoyed all of the tours and tastings we did and were grateful to meet everyone there.

The two highlights of the wine-touring part of our trip were lunch at Fuegos de Alpata, the restaurant at Montes vineyard. Both the food and views were unbelievable, and it took us several hours afterwards to be able to recover and for the haze to wear off. The second was our accommodation - Hotel Quinta Maria. The massive and colorful room in the middle of a gorgeous garden was pretty great, but the best part of the stay was the hospitality of the hotel's owner, Eduardo, who took great care of us and made us a multi-course breakfast, including home-grown fruit and eggs from his own chickens, each morning.

Overall, we couldn't have asked for a better experience and are very grateful for James and Mayra's planning and decision-making. They captured exactly what we wanted.

Local specialist: James M
James
James M
Local specialist in Cusco, Peru | Replied on Mar 04, 2018

Hi Sai, many thanks for your kind review. We're really pleased you had a great honeymoon, you chose the best destination for it. It was a pleasure planning your trip, logistically Patagonia is difficult but always worth the effort. The vineyard tour is amazing, I love your description of it. Hope you have some awesome memories and please keep in touch, best regards, James

Short trip in South India
India | Jan 8 - Feb 23, 2018

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Laure L.
New York, NY | Reviewed on Mar 02, 2018
Our trip to India was amazing! Everyone was very happy about everything, from accommodation, to transportation, guides, and activities.
Prashant was a really good guide in Goa and easy to get along with. Especially when everyone loves nature, as we hiked for a bit. The 2 others guides in goa were great as well (I unfortunately can’t remember their exact names.. :/ )
In Kerala, our driver Dileep was really great. He drove (frankly!) but carefully. And brought us to any places we wanted to...
Read more

Our trip to India was amazing! Everyone was very happy about everything, from accommodation, to transportation, guides, and activities.
Prashant was a really good guide in Goa and easy to get along with. Especially when everyone loves nature, as we hiked for a bit. The 2 others guides in goa were great as well (I unfortunately can’t remember their exact names.. :/ )
In Kerala, our driver Dileep was really great. He drove (frankly!) but carefully. And brought us to any places we wanted to go to, from temples sightseeing to shopping and eating in local places. He was very flexible with schedule and always was trying to please us. Thumbs up!
There was just a little confusion and misunderstanding in some part of the itinerary for the Kerala houseboat. But it all turned out well at the end.

Overall, it was a great trip and it seems impossible to choose a favorite place.

Thanks!

Local specialist: Angela Manrique

Iguazu Falls
Argentina | Feb 25 - Feb 27, 2018

Rene
Rene W.
Australia | Reviewed on Mar 01, 2018

We had a fantastic time on our trip to Iguazu Falls. Jacquie’s organization was perfect. Our guide at the Falls Solange was excellent as was our accomodation organized by Jacquie. A fabulous time. Thank you!!

Local specialist: Jacquie Cornet

Bernardo
Colombia | Feb 2 - Feb 26, 2018

B
Bernard R.
Santa Fe, NM | Reviewed on Mar 01, 2018
We've just returned from a wonderful four week trip to Colombia, and were extremely pleased with our local specialist, Marine, who was helpful during our detailed planning process and who was always in touch with us during our trip to make certain that everything went smoothly. All of our guides, Remy, Guillermo, et al, were excellent - well informed and a pleasure to have on our adventure. We covered a great range of places in Colombia, from the beginning of the Amazon region in the south... Read more

We've just returned from a wonderful four week trip to Colombia, and were extremely pleased with our local specialist, Marine, who was helpful during our detailed planning process and who was always in touch with us during our trip to make certain that everything went smoothly.

All of our guides, Remy, Guillermo, et al, were excellent - well informed and a pleasure to have on our adventure. We covered a great range of places in Colombia, from the beginning of the Amazon region in the south to the mountain town of Minca in the north. All of our drivers were excellent and always right on time, and we felt confident and comfortable throughout the trip.

In planning our trip, we emphasized that we were interested in archeological sites like San Agustín and Tierradentro, as well as doing some hiking and visiting some of the culturally important cities of Colombia, like Cartagena and Medellin. From swimming/floating down the Sarabando River to the hike in Las Nubes (the clouds), each day was filled with very pleasurable activities. Because we spoke Spanish, it was also fun to have Spanish speaking guides and go to less visited areas of Colombia.

Thanks, Marine, for helping us to organize such a terrific experience.

Bernard and Ann Rubenstein, Santa Fe, New Mexico

Local specialist: Marine Guérin
Marine
Marine Guérin
Local specialist in Sabaneta | Replied on Jun 15, 2018

Hello Bernard,

Thank you for this feedback - we are thrilled that you had a such a fantastic time here. As you know, it was a pleasure for us and for all of our guides to accompany you throughout the trip!
I wish you the best in your future trips!!

Marine

Spirit of Sri Lanka
Sri Lanka | Feb 20 - Feb 27, 2018

R
Robin K.
Australia | Reviewed on Mar 01, 2018

The trip was well organised and according to our specific requests. Our guide was a good and careful driver and responded well however we experienced some communication problems due to his limited English. Sandun (who took over from Ida) was great - very responsive and also flexible when we asked for an addition to our itinerary to see Geoffrey Bawa's Heritage Kandala hotel near Sigirya.

Local specialist: Ida Lindholm

Kathmandu Valley & Pokhara - 9-Day Tour
Nepal | Feb 14 - Feb 27, 2018

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Rachel T.
Bedford, NY | Reviewed on Feb 28, 2018
We had the best time on our honeymoon to Nepal, completely planned by Raj at his team at Socialtours. From our first interaction on KimKim, we knew we had found something special in Raj--he listened to us regarding our budget, activity level and timing. We loved that once we arrived in Nepal, everything was taken care of for us. They booked all our ground transportation, in-country flights and tour guides. All we had to do was show up with our passports. Raj and Socialtours were excellent... Read more

We had the best time on our honeymoon to Nepal, completely planned by Raj at his team at Socialtours. From our first interaction on KimKim, we knew we had found something special in Raj--he listened to us regarding our budget, activity level and timing. We loved that once we arrived in Nepal, everything was taken care of for us. They booked all our ground transportation, in-country flights and tour guides. All we had to do was show up with our passports. Raj and Socialtours were excellent with communication via KimKim and I could not thank them more for taking away all the stress of planning a vacation to an unfamiliar country and making it so fun! Highlights included a 4-day trek in the Himalaya with our wonderful guides Kancha and Badal, "Cook Like a Local" class at Socialtours, mountain flight to see the Himalaya, Jeep safari ride in Chitwan, tours of Bhaktupur and Kathmandu. Thank you Raj and Socialtours for a trip of a lifetime!

Local specialist: Raj Gyawali
Raj
Raj Gyawali
Local specialist in Kathmandu | Replied on Mar 13, 2018

Rachel and Chris, thanks for the wonderful review. I am so glad it worked out so well. Well, except the cycling bit, and I apologise for the problems in the equipment. Did not help that Chris is extra extra tall! :-)

Our entire ethos revolves around quality of delivery, and trying our best to exceed expectations, and when we hear such good reviews, it really makes our day! We just got back from our Team Retreat and this review is just like an icing on that retreat. I will share it with the team!

SiteSeeing and Hiking most of Costa Rica
Costa Rica | Feb 10 - Feb 24, 2018

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Bernie M.
Canada | Reviewed on Feb 28, 2018
Accomodation at Montechiari was very nice and the people were friendly with one exception. Management handled the exception very well.
The hike into the Hule Lagoon was great, Andre was an excellent guide.
He did at times seem to be in a bit of a rush. It was scheduled to be a four hour hike and we completed in just over three hours.
The pace was manageable but not leisurely. It was just the two of us, great.
The host family at the farm were wonderful and the food was awesome.
The mountain...
Read more

Accomodation at Montechiari was very nice and the people were friendly with one exception. Management handled the exception very well.
The hike into the Hule Lagoon was great, Andre was an excellent guide.
He did at times seem to be in a bit of a rush. It was scheduled to be a four hour hike and we completed in just over three hours.
The pace was manageable but not leisurely. It was just the two of us, great.
The host family at the farm were wonderful and the food was awesome.
The mountain biking was fun but we didn't get to see much and was not at the Volcano as expected. We rode out 16Km and stopped at the lake and were offered to ride back over the same route. We declined. Home by 10:20. It was a private tour with just the two of us, nice.
The guides were very nice , especially Brian who was in training.
The Tabacon Hotsprings was nice. The meal was buffet style but the food was excellent.
The guided tour at Manuel Antonio was a great experience overall and the guide was very knowledgeable. He also managed to get us out for lunch (I am diabetic) and back infor a swim on the same ticket .This was a large group of around 16 people so a bit unwieldy.
We had a private tour of Quepos and the Kids Saving the Rainforest with our guide William.
William was an excellent guide, very knowledgeable. Overall Iguana tours was excellent.
The accomodation at Tabulia Tree Hotel was quite nice and we were treated well.
The kayaking and snorkling was fun with an excellent guide and nice lunch afterward.
Monteverde was beautiful and the Fonda Vella Hotel was excellent. I believe we received a room upgrade as it was a very nice separate cabin.
The hanging bridges tour was very pretty views with a knowledgeable naturalist guide and some interesting sightings.
The coffee, cacao and sugar tour was enjoyable and informative.
Bosque del Mar at Playa Hermosa was very relaxing and the staff were very friendly and helpful.
A relaxing and enjoyable wind down.
The evening cruise was fun with a nice group of people. The snorkelling was a disappointment as we saw very little.
The trip was on a sailboat (OK but a catamaran was advertised.

Local specialist: Sylvia Jurado
Sylvia
Sylvia Jurado
Local specialist in San Jose, Costa Rica | Replied on Mar 01, 2018
Good morning Bernie & Kathleen! Greetings from sunny Costa Rica! We appreciate taking your time in sending a detailed trip review. This will help us to check with our suppliers and improve my services as travel designer! I am happy to learn that you liked the hotels where you stayed, considering that this was a last minute request when hotels were fully booked due to the high season! Bernie, I was not aware that you are diabetic, as in advance we inform our suppliers so they can take... Read more

Good morning Bernie & Kathleen!

Greetings from sunny Costa Rica!

We appreciate taking your time in sending a detailed trip review. This will help us to check with our suppliers and improve my services as travel designer!

I am happy to learn that you liked the hotels where you stayed, considering that this was a last minute request when hotels were fully booked due to the high season!

Bernie, I was not aware that you are diabetic, as in advance we inform our suppliers so they can take special attention on your meals and special requirements.

We will speak with Ecoterra regarding your hike to the Hule Lagoon and biking experience and review the descriptions in the itineary that I designed for you! My apologies that the biking experience was not what you had expected!

But in overall, what I understood is that you enjoyed all the activities that were recommended.

In regards to the evening cruise, our prefered supplier which is Marlin del Rey was not available on the dates that you were staying at Bosque del Mar, therefore we booked Kuna Vela which honestly I preferred as they handle smaller groups than the Catamaran with groups are more than 40 passengers. It was my fault not telling you that it was a sailboat not a catamaran! Snorkeling is unpredictable as depends on visibility of the day of the tour!

Thank you for choosing kim kim and Horizontes and I hope that you can visit us again in a near future and explore other destinations such as the exhuberant rainforest of Tortuguero, the amazing beaches at our southern Caribbean Coast and the remote Corcovado with time to go snorkeling at Caño Island which is the best diving site in the country!

Wishing you a nice day!

All my best,

Sylvia

Morocco
Morocco | Feb 16 - Feb 21, 2018

L
Laura T.
United Kingdom | Reviewed on Feb 27, 2018

Just back from a 5 day visit to Marrakech and Essaouira which was largely organised by the Kimkim team. We had a tremendous time; everyone was very helpful and the guides, drivers, riad staff, etc that we encountered were so friendly and professional, really knowledgeable. In many years of travelling, I had never previously used a company to arrange trips and transport in advance but i'm very glad I did. Kimkim removed the stress factor so that we could really relax and just enjoy the activities.

Local specialist: Ian Hardie
Ian
Ian Hardie
Local specialist in Scotland and Morocco | Replied on Mar 01, 2018

I am very pleased to read your review Laura. It sounds like you had a great time and that you felt very well looked after by all whom you met. I am happy to know that your Kimkim experience - along with Anzal Tours service - allowed you to really enjoy your trip with all the practicalities and logistics being taken care of for you so that you could truly be on holiday. Happy future travels. Ian.

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