Kimkim Trip Reviews

4.8
Based on 16,835 ratings
Read 16,835 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Family Trip to Costa Rica, 10 travelers
Costa Rica | Jun 15 - Jun 22, 2025

B
Brian R.
Los Angeles, CA | Reviewed on Jun 26, 2025
overall, we had a fantastic trip. But, since you are asking, i will provide some feedback....
1. Bus transfers from Airport to Hotel Manoa, from Hotel Manoa to Captain Suiza Hotel and from Captain Suiza back to Airport: Drivers were great, friendly, and safe. Busses were clean and comfortable, and, the wi fi was a nice touch. My only comments on the transfers is that they should really have some waters and trash receptacles or bags for trash. But, otherwise, the transfers were...
Read more

overall, we had a fantastic trip. But, since you are asking, i will provide some feedback....
1. Bus transfers from Airport to Hotel Manoa, from Hotel Manoa to Captain Suiza Hotel and from Captain Suiza back to Airport: Drivers were great, friendly, and safe. Busses were clean and comfortable, and, the wi fi was a nice touch. My only comments on the transfers is that they should really have some waters and trash receptacles or bags for trash. But, otherwise, the transfers were great.

2. Hotel Manoa: the grounds were immaculate, the staff friendly, we loved the swim up bars in the pools and their daily happy hours. The rooms were really not great. very dated and beds were not very comfortable. The rooms really need a "refresh". and, the spa had no working jets.
3. Hotel Capitan Suiza: we loved these rooms, the grounds, and, the staff were very nice. Based on what we saw of other hotels in our area, this hotel seemed to look the nicest.
4. KimKim: was a pleasure working with your team, the calls we had prior to departure were helpful and informative.

Local specialist: Adam Gomez

Serendipity Adventures in Costa Rica - A1 Service!
Costa Rica | Jun 15 - Jun 19, 2025

Rob
Rob B.
Miami, FL | Reviewed on Jun 26, 2025
Serendipity Adventures in Costa Rica was awesome. My contacts, Bryan, Nancy and Wilman were there every step of our adventure and made sure our travels were the best they could be. I took a father-son trip with my 19 year old who is heading off to college this summer. The memories we made while whitewater rafting, kayaking, riding ATVs, ziplining and hiking in the Arenal/La Fortuna area of the country will last a lifetime. All of the excursions were planned without any hiccups and the... Read more

Serendipity Adventures in Costa Rica was awesome. My contacts, Bryan, Nancy and Wilman were there every step of our adventure and made sure our travels were the best they could be. I took a father-son trip with my 19 year old who is heading off to college this summer. The memories we made while whitewater rafting, kayaking, riding ATVs, ziplining and hiking in the Arenal/La Fortuna area of the country will last a lifetime. All of the excursions were planned without any hiccups and the hotel accommodations were fantastic. On the day the weather did not cooperate, Wilman made last minute changes to our itinerary to make sure we were able to enjoy our top priority excursions. I could not have done it without them! Thanks so much Seredipity Adventures! Robert Babb

Hotel Review
Paradise Hot Springs Thermal Water Resort
La Fortuna

The staff was very friendly and accommodating. They went the extra mile whenever we needed. Great location for the many excursions we did in the Arenal/La Fortuna area.

Authenticity & Character
The thermal springs were a great way to wind down after a busy day.
Location
Great views of the Arenal volcano and close to La Fortuna
Staff
Always willing to go the extra mile. The restaurant staff, front desk staff , pool staff and cleaning staff were exceptionally friendly and willing to assist.
Cleanliness & Comfort
All good!
Activity Reviews
Kayaking on Lake Arenal
Kayaking on Lake Arenal
Arenal/La Fortuna

Our guide, Freddy, a local business owner, was incredible. We were able to go at our own pace and enjoy the breathtaking scenery. He seemed to care that we had a good experiece!

Quality of Experience
Freddy was awesome!
Guides, Drivers and Staff
All good
Transport
All good
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

One of the best whitewater rafting excursions I have been on. The guides were super helpful and the river eas a blast. It had rained the day before which made the water especially fun for rafting!

Quality of Experience
Overall experience was outstanding
Food
I have a picky son, but we were able to find great food wherever we went.
Guides, Drivers and Staff
All of our drivers were on time, friendly and fun to be around.
Transport
Our transporters were fantastic
Arenal ATV Adventure
Arenal ATV Adventure
Arenal/La Fortuna

This was a fantastic excursion in the backcountry of Costa Rica. The scenery and trails were perfect for this adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

The best ziplining experience I have ever had. Beautiful views and friendly staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jun 26, 2025

Hola Rob!

Thank you so much! It was a true pleasure to help you and your son create such special memories in Costa Rica.

We're honored to have been part of your journey—wishing you both all the best! And whenever you're ready for a second adventure, we’d love to help you explore more of our beautiful country. Just reach out!

Pura Vida!
Bryan Leon

Kimkim Did Not Disappoint!
Portugal | Jun 16 - Jun 23, 2025

MARY
MARY C.
Nicetown-Tioga, PA | Reviewed on Jun 26, 2025
Kimkim did an amazing job planning our very pleasurable trip to Portugal. The activities and guides were lovely. The lodging was perfect for each location and they were easy to reach whenever we needed help. We told everyone on our travels how exceptional Kimkim had been to work with from start to finish. This trip was the perfect blend of adventure, culture, food, wine, and leisure. We were so impressed that we already logged onto the site to see other destination spots they service so... Read more

Kimkim did an amazing job planning our very pleasurable trip to Portugal. The activities and guides were lovely. The lodging was perfect for each location and they were easy to reach whenever we needed help. We told everyone on our travels how exceptional Kimkim had been to work with from start to finish. This trip was the perfect blend of adventure, culture, food, wine, and leisure.

We were so impressed that we already logged onto the site to see other destination spots they service so that they can help us with next year’s excursion.

We appreciate their attention to detail and personalization. They listened to all of our desires and helped create an itinerary with the perfect blend of adventure (hiking, biking, kayaking), food, wine, and culture. We HIGHLY recommend Kimkim and our exceptional planner, Giorgia.

Local specialist: Giorgia Torre

Mathia was outstanding in helping us plan an amazing 24 day trip to Norway
Norway | Jun 2 - Jun 25, 2025

Celia
Celia B.
San Jose, CA | Reviewed on Jun 26, 2025
Mathia was outstanding in helping us plan an amazing trip with activites and fjord trips. We were on all the major fjords including the UNESCO Geirangerfjord and twice on the Naeroyfjord. I had no idea there would be so much support DURING our travels. Mathia sent us messages regularly, and when he wasn't working, we were helped by Tom and Katie. The only thing that I wish was different, would be that the communication wasn't website based. For me, it would be better through texting... Read more

Mathia was outstanding in helping us plan an amazing trip with activites and fjord trips. We were on all the major fjords including the UNESCO Geirangerfjord and twice on the Naeroyfjord.

I had no idea there would be so much support DURING our travels. Mathia sent us messages regularly, and when he wasn't working, we were helped by Tom and Katie.

The only thing that I wish was different, would be that the communication wasn't website based. For me, it would be better through texting on WhatsApp or a similar platform. Due to international plans through my cellular carrier, I had disabled email. So I was unaware of chats that were web based early on... Then, when I went to the kim kim web chat portal, getting the web page to refresh properly on my phone led to delays in me seeing messages through the kimkim chat portal.

But everything Mathia suggested and arranged worked wonderfully! I have recommended kimkim to many of my friends.

Hotel Reviews
Vangsgaarden Gjestgiveri
Aurland

Charming family owned run hotel in beautiful Aurland. We had the best room overlooking the Aurlandsfjord. It was at the top front of the 2nd floor, I believe room 201. Staff and breakfast was great,

Authenticity & Character
The original buildings have been preserved to look authentic, but updated beautifully with an abundance of electrical outlets; great shower; heated bathroom floors and beautiful furnishings.
Location
Aurland is a gorgeous town and the origional hotel site dates back to the 1700s.
Staff
Friendly and interested in talking to us.
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Very pleasant hotel in Oslo. Great location. Excellent restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Strand Fjordhotel
Ulvik

Nice, family owned hotel next to the fjord in the tiny town of Ulvik.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bike and Hike Ålesund
Bike and Hike Ålesund
Ålesund

The bike and hike trip in Ålesund was fantastic. The equipment provided was top-notch, especially the ebikes which were the best I've ever ridden. The hike to Sukkertoppen was challenging but incredibly rewarding. It was one of my favorite parts of the trip.

Trondheim Walking Tour
Trondheim Walking Tour
Trondheim

Exploring Trondheim on a walking tour with a local guide was an amazing experience. The guide was knowledgeable and took us through the rich history and culture of Trondheim, making it a highlight of our trip.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jun 26, 2025
Dear Celia and Marion,
Thank you very much for your kind feedback.
The whole planning process was an absolute pleasure, and I’m so grateful for the trust you placed in my expertise and recommendations. Throughout the nearly three weeks of your travels, you were not only kind and open-minded but also so brave and enthusiastic with everything I had arranged.
Seeing the happy moments you shared through your photos made me feel incredibly fulfilled – it’s wonderful to know you enjoyed your time...
Read more

Dear Celia and Marion,
Thank you very much for your kind feedback.
The whole planning process was an absolute pleasure, and I’m so grateful for the trust you placed in my expertise and recommendations. Throughout the nearly three weeks of your travels, you were not only kind and open-minded but also so brave and enthusiastic with everything I had arranged.
Seeing the happy moments you shared through your photos made me feel incredibly fulfilled – it’s wonderful to know you enjoyed your time here so much.
I truly hope you’ll keep in touch or think of me again for any other adventures.
I wish you and your family all the best. :)
Mathia

This is my first experience using Kim Kim. I ...
Italy | Jun 21 - Jun 25, 2025

J
Justin S.
Los Angeles, CA | Reviewed on Jun 26, 2025
This is my first experience using Kim Kim. I have to say this is by far has been one of the best vacation experiences I have had. Our travel consultant, Irene. Was truly amazing. She went out of her way to make sure we had everything for the trip we needed and experienced the best of Rome that we could in our short period of time. She had to work with a timeframe that was around a preplanned cruise. In addition she had to work with dietary restrictions my wife had due to celiac disease. This... Read more

This is my first experience using Kim Kim. I have to say this is by far has been one of the best vacation experiences I have had. Our travel consultant, Irene. Was truly amazing. She went out of her way to make sure we had everything for the trip we needed and experienced the best of Rome that we could in our short period of time. She had to work with a timeframe that was around a preplanned cruise. In addition she had to work with dietary restrictions my wife had due to celiac disease. This made activities, particularly eating in Rome, somewhat of a difficult problem however she handled this with amazing care and success. Everything went so smooth and we experienced all the highlights of Rome. I cannot wait to use Irene or Kim Kim again! I also can not thank Irene enough!! I would highly recommend for any of your vacation needs. I will definitely be using them in the future.
Dr Justin Sherfey.

Hotel Review
Eitch Borromini Palazzo Pamphilj
Rome

This hotel was in the central part of the city next to an amazing plaza. This made walking to everything very easy. Though he’ll tell itself was full of good amenities, including a rooftop bar. Felt very safe at this hotel as well. Would highly recommend.

Location
Pop
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa

They just got home and had an incredible time...
Scotland | Jun 16 - Jun 25, 2025

L
Lori G.
Los Angeles, CA | Reviewed on Jun 26, 2025

They just got home and had an incredible time. The activities like the Thurso Tour and accommodations were incredible with Forss Hotel being a favorite! You did a great job making sure all the details were in place. You were extremely helpful tailoring the trip for them!
We will use you again!

Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Jul 01, 2025

Dear Lori,

I’m absolutely delighted to hear that Roger and Sam had such a wonderful time! It was truly a pleasure helping you plan such a meaningful journey for your husband and son, and I’m so glad to know that everything came together just as you’d hoped.

Thank you for your kind words—it means a lot.

I’d be honored to help you again whenever the next adventure calls!

Warmest regards,
Tetiana

Adam put together an amazing itinerary for ou...
Iceland | Jun 15 - Jun 21, 2025

BARBARA
BARBARA M.
Newark, NJ | Reviewed on Jun 26, 2025

Adam put together an amazing itinerary for our 7 day trip to Iceland. A few of our favorite things included descending 700 feet into a dormant volcano, walking behind a waterfall, the Blue Lagoon, Diamond Beach, a Zodiac Boat tour and getting close enough to puffins to get fabulous pictures! Mr. S was a wonderful guide showing us everything on our itinerary and more! Adam was incredibly patient answering all of my questions as we prepared for the trip. I highly recommend a trip to Iceland planned by Adam!

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jun 26, 2025

Thanks Barbara! Working with you during the trip planning stage was great; together we prepared an itinerary customized to your needs. I'm glad you had a great time with Mr. S, who is an excellent and experienced guide.

GREAT trip to Croatia!
Croatia | Jun 18 - Jun 20, 2025

Ethan
Ethan A.
Kalamazoo, MI | Reviewed on Jun 26, 2025
We had a GREAT trip in Croatia! Bruno was really helpful in setting up all of our experiences and being flexible with our schedules. It's not easy to coordinate two families and he was really patient in the process. This was a family trip and it was a great blend of city, small towns, and excursions. We couldn't ask for more! Read more

We had a GREAT trip in Croatia! Bruno was really helpful in setting up all of our experiences and being flexible with our schedules. It's not easy to coordinate two families and he was really patient in the process. This was a family trip and it was a great blend of city, small towns, and excursions. We couldn't ask for more!

Activity Review
Elafiti Islands by Private Speedboat
Elafiti Islands by Private Speedboat
Dubrovnik

Definitely the highlight of our vacation. This boat ride was super relaxed and our guide was fantastic. We had a leisurely ride around the area. He allowed us to take our time in exploring and was just fun to be with. Thank you Ivo!!

Quality of Experience
Highlight of our trip.
Guides, Drivers and Staff
Ivo was knowledgeable , friendly, and overall fantastic!
Transport
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 26, 2025

Hi Ethan

I'm glad to hear that you had a great time on the boat with Ivo.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.

It was a pleasure to arrange the trip for you.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Amazing Trip
Colombia | Jun 9 - Jun 23, 2025

J
Jheeva S.
United Kingdom | Reviewed on Jun 26, 2025
Thank you Cristina and team for a well organised trip. We had an amazing trip and wish we had more time in Colombia! Thank you for all your help during the trip. I would highly recommend Chaska Tours to anyone visiting Colombia. Read more

Thank you Cristina and team for a well organised trip.

We had an amazing trip and wish we had more time in Colombia! Thank you for all your help during the trip.

I would highly recommend Chaska Tours to anyone visiting Colombia.

Activity Reviews
Fruits of Colombia Food Tour
Fruits of Colombia Food Tour
Bogotá

It was an ok tour. Nice to see the local market but not essential.

Quality of Experience
Guides, Drivers and Staff
Transport
Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
Bogotá

Unfortunately the Church was closed, therefore we could not enter. It was a shame.

Quality of Experience
Guides, Drivers and Staff
Transport
Cocora Valley & Salento
Cocora Valley & Salento
Colombia

Amazing place to visit and Carlos the guide was great too. Beautiful scenery and very serene.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Tour of Nevado del Ruiz
Panoramic Tour of Nevado del Ruiz
Manizales

The place was amazing to visit but unfortunately it was a bit cloudy (unlucky for us) and visibility was low but it was a great tour which ended up in the hot spring and seeing the hummingbirds.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the indigenous community of Katanzama
Visit the indigenous community of Katanzama
Tayrona National Park

Great experience. Martin, the tour guide was great and the visit was very eye opening. Nice lunch by the beach at the end of the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Observation Tour
Wildlife Observation Tour
Colombia

Unfortunately we did not spot any wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Jun 26, 2025
Hi Jheeva, Thank you so much for your kind words and valuable feedback. There’s nothing more rewarding for us than knowing our travelers are happy with their journey and truly enjoying their time to relax and explore the beautiful destinations in our country. We know that sometimes unpredictable weather or other circumstances can affect the plans, but please rest assured we always do our best to ensure that your experiences are enjoyable and unforgettable. I truly appreciate you trusting us... Read more

Hi Jheeva,

Thank you so much for your kind words and valuable feedback. There’s nothing more rewarding for us than knowing our travelers are happy with their journey and truly enjoying their time to relax and explore the beautiful destinations in our country. We know that sometimes unpredictable weather or other circumstances can affect the plans, but please rest assured we always do our best to ensure that your experiences are enjoyable and unforgettable.

I truly appreciate you trusting us with your trip, and we would be delighted to welcome you again in the future. Colombia has so much to offer, and each corner of this land reveals something special and unique about our country.

Best Wishes,
Cristina

Kenya and Tanzania tour
Tanzania | Jun 11 - Jun 25, 2025

T
Thimmaiah T.
Newark, NJ | Reviewed on Jun 26, 2025

We had a excellent experience. Thank you for planning our itinerary. Day we transferred from Tanzania to Kenya could have been coordinated and communicated better. Overall it is a great experience. Accomodations and food was excellent all along our tour. Guides were very caring, educative. They took care of us like their own family. Thank you.

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jun 26, 2025
Hi Thimmaiah, Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you had an excellent experience and enjoyed the accommodations, food, and the care provided by our guides—it means a lot to us that you felt well looked after throughout your journey. We also appreciate your comments regarding the transfer day from Tanzania to Kenya. We’re sorry for any confusion or inconvenience and will certainly review this with our team to ensure better... Read more

Hi Thimmaiah,

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you had an excellent experience and enjoyed the accommodations, food, and the care provided by our guides—it means a lot to us that you felt well looked after throughout your journey.

We also appreciate your comments regarding the transfer day from Tanzania to Kenya. We’re sorry for any confusion or inconvenience and will certainly review this with our team to ensure better coordination and communication in the future.

Thank you again for choosing to travel with us, we hope to welcome you back again someday for other experiences.

Thanks,
Joseph

Melanie was fantastic, a dream to work with. ...
Italy | Jun 3 - Jun 18, 2025

Heather
Heather M.
Lakeside, CA | Reviewed on Jun 26, 2025
Melanie was fantastic, a dream to work with. I am looking forward to planning a trip with her again. As with any normal trip, there were some bumps and bruises with a couple of the excursions, due to the tour/guide themselves, not Melanie or KimKim, but overall it was a phenomenal trip and we had a truly fantastic time. I can't thank Melanie enough. Read more

Melanie was fantastic, a dream to work with. I am looking forward to planning a trip with her again. As with any normal trip, there were some bumps and bruises with a couple of the excursions, due to the tour/guide themselves, not Melanie or KimKim, but overall it was a phenomenal trip and we had a truly fantastic time. I can't thank Melanie enough.

Hotel Reviews
Hotel Gardena Venezia
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doria Palace Boutique Hotel
Rome
Authenticity & Character
Location
Staff
They were truly wonderful, friendly, and helpful. Took great care of us!
Cleanliness & Comfort
If you like AC control you need to tell the front desk. A lot of stairs, only one person can fit in the elevator.
La Residenza Fiorentina
Firenze
Authenticity & Character
Location
Across the street from the train station so the front view is not beautiful, but the location in terms of getting everywhere is pretty fantastic.
Staff
Cleanliness & Comfort
Issue with the AC not working in one of the rooms due to construction.
Central Wellness Hotel Sorrento
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Accademia Gallery tour - skip the line
The Accademia Gallery tour - skip the line
Florence
Rome Food Tour
Rome Food Tour
Rome
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Pompeii Walking Tour with driver half day
Private Pompeii Walking Tour with driver half day
Italy
Quality of Experience
Guides, Drivers and Staff
Andrew was fantastic!
Transport
Historical Rome walking tour and Colosseum guided Tour
Historical Rome walking tour and Colosseum guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private Venice Walking and Gondola Tour
Private Venice Walking and Gondola Tour
Venice

Giovanni was fantastic!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Florence cooking class and market tour - private tour
Florence cooking class and market tour - private tour
Florence

One of our favorite parts of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat tour: Fishing and lunch on board
Boat tour: Fishing and lunch on board
Sorrento

Angela and Luigi are a truly beautiful people, we had the best day with them. They customized the experience for us, interacted with us, cooked amazing food for us, we all felt like old friends when we left them at the end of the day. It was an extraordinary experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking tour to discover the local artisans workshop experience
Walking tour to discover the local artisans workshop experience
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 27, 2025
Hi Heather,
thank you so much for taking the time to leave your lovely review.
Helping you plan your family trip was fun from the first email, it felt like we were always on the same track and we definitely worked on this together. I'm so pleased it worked out and you all had a fantastic holiday!
Regarding the Florence artisan tour our guide informed us that there weren't any real artisans open during the tour and instead of going to the ''fake ones'' which are just tourist traps, she...
Read more

Hi Heather,
thank you so much for taking the time to leave your lovely review.
Helping you plan your family trip was fun from the first email, it felt like we were always on the same track and we definitely worked on this together. I'm so pleased it worked out and you all had a fantastic holiday!
Regarding the Florence artisan tour our guide informed us that there weren't any real artisans open during the tour and instead of going to the ''fake ones'' which are just tourist traps, she prefered to go to a pottery artisan as at least he was a genuine local artisan. Again, I'm sorry this wasn't the tour you expected and next time we will just stick to the local activities; I'm sure Angela and Luigi would love to have you all back!

I can't wait to plan your next trip to Italy Heather and thanks again for booking this trip with me.

A presto,
Melanie

10/10 Trip to Japan with KimKim!
Japan | Jun 9 - Jun 23, 2025

Mallory
Mallory A.
New Orleans, LA | Reviewed on Jun 26, 2025
This was our second trip with KimKim, and once again, it was an absolute 10/10 experience. Our agent, Shona, crafted the perfect 16-day itinerary for our journey through Japan, hitting all the right notes—from four vibrant cities with centrally located (but not overly luxurious per our request) hotels, to a thoughtful mix of landmark tours, delicious food experiences, time in nature, and authentic cultural encounters that deepened our appreciation of Japan. We went on 8 tours and all of the... Read more

This was our second trip with KimKim, and once again, it was an absolute 10/10 experience. Our agent, Shona, crafted the perfect 16-day itinerary for our journey through Japan, hitting all the right notes—from four vibrant cities with centrally located (but not overly luxurious per our request) hotels, to a thoughtful mix of landmark tours, delicious food experiences, time in nature, and authentic cultural encounters that deepened our appreciation of Japan. We went on 8 tours and all of the guides chosen were highly experienced and made our trip better. Shona was attentive throughout the planning process, incredibly helpful during the trip, and even provided daily previews to keep us excited and informed. It was seamless, memorable, and exactly what we had hoped for. We can’t recommend KimKim—and especially Shona—highly enough!

Hotel Reviews
Mitsui Garden Hotel Ginza Premier
Tokyo

Great location, nice rooms, good breakfast options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

Authentic Japanese Experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto

Our favorite! Everything is a 10/10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Osaka Premier
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shibuya Stream Excel Hotel Tokyu
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Must do! So fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Tokyo

Sounds like it’s seldom Fuji can be seen, so I’m not sure it should be a must-do.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

Could have been a little shorter. Train ride was fun, but it took a while after a long day.

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Tokyo
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

Wonderful guide and experience, but we would have preferred a small group to talk with people.

Kyoto Bar Hopping Nightlife Tour in Pontocho
Kyoto Bar Hopping Nightlife Tour in Pontocho
Kyoto

Wonderful guide and experience, but we would have preferred a small group to talk with people.

Enjoy a Full Day Tour in Nara
Enjoy a Full Day Tour in Nara
Nara
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Osaka

We were hoping for a sake tasting at the end of museum and to learn more about different types of sake. It was just a small taste of 2.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Jul 03, 2025

Hi Mallory,

Reading your kind words just made my day—truly! ☺️ I'm absolutely delighted that your second adventure with KimKim lived up to every expectation.
It warms my heart to hear how much you enjoyed the guides, hotels, and daily previews!I’ll be sure to share your praise with our guides and the entire team,looking forward to our paths crossing again in the near future!

All the best,
Shona

Amazing Family Vacation!
Costa Rica | Jun 13 - Jun 19, 2025

K
Katie P.
Newark, NJ | Reviewed on Jun 26, 2025
Amazing Family Vacation! Our trip to Costa Rica was amazing! Yuliana did a great job of planning out great excursions while giving us plenty of time to relax and explore all while staying within our budget. We spent 3 night in LaFortuna at the Arenal Country Inn. It was a beautiful property. The rooms were nothing fancy but we loved being walking distance to the town and the breakfast was delicious! While there we did a zip lining tour. There are so many different adventure parks... Read more

Amazing Family Vacation!

Our trip to Costa Rica was amazing! Yuliana did a great job of planning out great excursions while giving us plenty of time to relax and explore all while staying within our budget.

We spent 3 night in LaFortuna at the Arenal Country Inn. It was a beautiful property. The rooms were nothing fancy but we loved being walking distance to the town and the breakfast was delicious! While there we did a zip lining tour. There are so many different adventure parks that we passed that all offer zip lining but Yuliana set us up with one that I think has to be one of the best with views of the waterfall and the ability to swim near the waterfall. We also did a volcano hike and went to the hot springs. This was a good excursion but the weather didn’t cooperate for us.

After this we traveled to Playa Hermosa and spent 3 night at Bosque Del Mar. This hotel was amazing! Right on the beach and very small. No having to get up early to save beach chairs. It was quiet and peaceful. If you’re looking for bars or party scene, this is probably not the right place but for our family vacation it was great for us. While there we did a catamaran tour/sunset cruise with snorkeling. The trip with Marlin del ray tours was great - awesome food and drinks.

All transportation that Yuliana arranged arrived on time. I really like how we didn’t have to travel too far for any of the activities. Our catamaran tour that was scheduled for Tuesday was moved to Wednesday- no issue. Kimkim sent me a message and also notified the hotel of the change and they informed us as well.

I’m so happy I used Kimkim. It took all the stress out of planning and I’m sure I could not have planned a better trip. I had 3 very happy teenagers which says a lot!

Hotel Reviews
Arenal Country Inn
La Fortuna

Great little hotel. For the price, this place is beautiful and the breakfast is delicious. Rooms are basic. There’s a decent sized pool with amazing views of the volcano. It’s by no means luxurious but it’s adequate and clean and the location is great for walking to town .

Authenticity & Character
Beautifully maintained grounds
Location
Just a 10-15 walk to tons of restaurants!
Staff
Cleanliness & Comfort
It was clean. Beds were a kind of hard. Not the best for sleeping but the air conditioning was great - kept the room cool but not noisy
Hotel Bosque del Mar
Playa Hermosa

This hotel was beautiful. Service and staff were amazing. Great happy hour drink specials. It’s right on the beach. It’s a small hotel so getting to beach was a very short walk down a pathway.

Authenticity & Character
It was like being in a rain forest. We saw monkeys from our room!
Location
Staff
Very helpful and attentive
Cleanliness & Comfort
Activity Reviews
Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

The Catamaran cruise was a pleasant experience. Due to a date change, there were fewer people on board, which made it more spacious and comfortable. We really enjoyed the snorkeling and appreciated the good food and the unlimited open bar. My family had a great time on this excursion.

Zip Lining & Visit to La Fortuna Waterfall
Zip Lining & Visit to La Fortuna Waterfall
Arenal/La Fortuna

The zip lining and visit to La Fortuna Waterfall was probably our favorite activity because it was something new for us. The adventure park offered a great location for zip lining, and although reaching the waterfall was more self-guided, it suited us just fine.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 30, 2025

Hello Katie,
Thank you so much for your lovely message
I am so happy to hear you had a great time and that everything went smoothly. It was a pleasure helping you plan this special trip, and I am thrilled your family, especially the teenagers, enjoyed the experience.
Wishing you all the best, and hope to help you again for the next adventure in Costa Rica.
Pura Vida!
Yuliana

Our 50th Wedding Anniversary Italy road trip. KimKim has certainly exceeded our expectation...
Italy | Jun 11 - Jun 25, 2025

Jeff
Jeff W.
Los Angeles, CA | Reviewed on Jun 26, 2025
KimKim has certainly exceeded our expectations! Eirini had a tough job because we came to her after we had picked dates, bought flights and booked a rental car. We had a rough outline of what we wanted and she filled in all the blanks. The tours she booked were all awesome and the accommodations were perfect. I really appreciated the daily reminders that Annalisa provided once we were in Italy. All arrangements with both guides, hotels, and transportation were seamless and thoughtfully... Read more

KimKim has certainly exceeded our expectations! Eirini had a tough job because we came to her after we had picked dates, bought flights and booked a rental car. We had a rough outline of what we wanted and she filled in all the blanks.

The tours she booked were all awesome and the accommodations were perfect. I really appreciated the daily reminders that Annalisa provided once we were in Italy. All arrangements with both guides, hotels, and transportation were seamless and thoughtfully selected. Can’t say enough good things about your service. You made our dream vacation a reality!! WELL DONE!

Hotel Review
Charming Bellagio Boutique Hotel 
Bellagio

Charming says it all. Not just the accommodation and location but the sweet lady who checked us in. We were unable to stay for our included breakfast so she made us some lunches to take with us. So thoughtful!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 26, 2025

Dear Jeff, Thank you so much for your kind words! It truly means a lot to hear that the trip exceeded your expectations. It was a real pleasure working with you and creating this special trip, and I’m so glad we were able to fill in the blanks and include all the places you wanted to see. I’m also happy to hear you enjoyed the tours, the accommodations, and the support from Annalisa while in Italy.
Should you ever wish to return to Italy, we’ll be thrilled to welcome you back!

Arrivederci from the whole Storywalking team!

Working with Kim Kim was so easy!...
Costa Rica | Jun 14 - Jun 25, 2025

Margaret
Margaret S.
Seattle, WA | Reviewed on Jun 26, 2025
Working with Yuliana was very easy. She listened to my needs and we worked around my husband’s limited mobility to still have a great vacation. Every pick up, whether it was for a transfer or an activity arrived just when Yuliana told me it would. We were very impressed with the organization and coordination of our vacation from start to finish! Read more

Working with Yuliana was very easy. She listened to my needs and we worked around my husband’s limited mobility to still have a great vacation. Every pick up, whether it was for a transfer or an activity arrived just when Yuliana told me it would. We were very impressed with the organization and coordination of our vacation from start to finish!

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Very basic, but comfortable. Big property, too spread out. Long walk to front desk for excursion pick up. Food okay.

Authenticity & Character
Very basic
Location
We would have liked to be closer to town
Staff
Friendly, but communication gap
Cleanliness & Comfort
Hotel Locanda Samara Beach
Samara

This was our least favorite hotel. The room was dark and damp. There was really nowhere to go and sit during the rain storms other than our room. The dining area had so many flies that it was hard to enjoy our meals. Our room 2B didnt have a safe. My husband had $160 taken from his wallet on our last day there while we were at breakfast. The hotel was in a great location but i wouldn't recommend it for future guests. The horsebackriding excursion on the beach and thru the jungle was the best one that o have ever taken. The hotel excursion gal was super helpful in helping us plan this.

Authenticity & Character
Location
Great walking distance to other places to eat that were close by.
Staff
Very slow service in dining area.
Cleanliness & Comfort
More places to sit, other than in our room during rain storms. There was a lot!
Hotel & Spa Poco a Poco
Monteverde

Great hotel! Very cute decor. Nice pool with a swim up bar and hot tub area. There was still some construction at this property but it wasnt a problem. Good breakfast and menu for lunch, snacks or dinner.

Authenticity & Character
The decorations. The cute area that we could hang out and watch the NBA game without being stuck in our room.
Location
Great location. Lots of places to eat other than the hotel right across the street
Staff
The pool waiter. I dont remember his name
Cleanliness & Comfort
Everything
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

Pretty hotel, very comfortable. Great location. Lots to do nearby.

Authenticity & Character
Not much character. Just an upscale place to be before heading home
Location
Great places to eat nearby.
Staff
Very helpful with recommendations
Cleanliness & Comfort
Clean, quiet and within walking distance of resturants and sights
Activity Reviews
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

Great guide on the river. Pointed out a lot of wildlife and helped us get good pictures on our cameras. Very knowledgeable!

Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

Very knowledgeable guide, she was funny and made the tour special. Many different station to see , feel and taste the coffee process.

Quality of Experience
Very organized
Guides, Drivers and Staff
Friendly, funny and knowledgeable
Transport
On time, AC and clean.
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

Beautiful place, amazing setting to have a cocktail and chat with fellow travelers from around the world. Good buffet dinner afterward.

Quality of Experience
Lovely setting
Guides, Drivers and Staff
Transport
On time! Very nice
Horseback Riding to La Fortuna Waterfall
Horseback Riding to La Fortuna Waterfall
Arenal/La Fortuna

The two men that led the horseback ride were very good about keeping a close eye on everyone and make sure we were safe. Bratiful ride to the waterfall through the jungle. The walk to the waterfall and back was too strenuous for us to do.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 30, 2025

Hello Margaret,
Thank you so much for your kind words!
It was truly a pleasure working with you. I’m so glad to hear that everything went smoothly and that you and your husband were able to enjoy a wonderful vacation together. Making sure the trip fit your needs was very important to me, and I’m happy we could make it both comfortable and memorable.
Wishing you all the best, and I would love to help you again in the future!
Warm regards from Costa Rica,
Yuliana

A fantastic adventure in beautiful Croatia
Croatia | Jun 12 - Jun 21, 2025

Nancy
Nancy A.
Boston, MA | Reviewed on Jun 26, 2025
I'm not one who gives out 5 stars loosely. This absolutely was a 5-star trip to Croatia. Our specialist Bruno was professional, attentive to our requests, quick to reply and very patient. We spent 9 nights in Croatia with 3 nights each in Dubrovnik, Korcula and Split. Bruno was able to balance our days with tours and activities but also enough down time to relax at a beach or freshen up for a nice meal and evening. We had walking tours in both Dubrovnik (with Ana) and Split (with Mia).... Read more

I'm not one who gives out 5 stars loosely. This absolutely was a 5-star trip to Croatia. Our specialist Bruno was professional, attentive to our requests, quick to reply and very patient. We spent 9 nights in Croatia with 3 nights each in Dubrovnik, Korcula and Split. Bruno was able to balance our days with tours and activities but also enough down time to relax at a beach or freshen up for a nice meal and evening. We had walking tours in both Dubrovnik (with Ana) and Split (with Mia). Both young ladies were extremely knowledgable about their country's history but also willing and able to answer any questions we had be them history related or not. We were thrilled to hear that Mia would also be our guide for a trip to Krka National Park. Mia's energy and personality is both refreshing and enviable. George, our tour guide on Korcula took us around the island and was a delight. We really enjoyed his stories. We took the ferry over to Hvar one day and had a driving tour with Venko. We had some very interesting conversations with him. All of them were flexible with weather-related changes and all were very professional. We also had a great day on a boat ride to a number of islands. While Steve drove the boat Marin took great care of us--a very fun day. Bruno planned wine, olive oil, oysters and mussels tastings, hikes, a bike ride and I'm sure I'm missing some other things. Bruno coordinated all connections with ferries, guides and cars with no issues. I will definitely be recommending Bruno to friends who are planning trips to Croatia and I was so impressed with him and KimKim that I am using them for our next trip to Japan.

Hotel Review
Hotel Korsal
Korčula

Hotel Korsal is in a perfect location. It is easily walkable to the ferry or the town. There is a beach right in front of the hotel with paddle boards and kayaks for rent. Breakfast is delicious and plentiful with tables both indoors and out. We also had a delicious dinner there. The waitstaff and reception staff are probably the nicest group of hotel workers we have ever met. There is nothing they wouldn't do for you and always with a smile. They notice if you have a favorite drink or like a particular table. The area is very quiet at night. We had a suite with a very comfortable bed, a spacious living area and a balcony overlooking the water.

Authenticity & Character
Good spots to relax with a cover option from sun.
Location
Walking distance to the town and the ferry/boat taxi.
Staff
Very attentive and so friendly.
Cleanliness & Comfort
Great bed, spotless room.
Activity Reviews
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik

Ana was so knowledgable about Croatia's history and explained it in such a way that it was easy to remember. She took us through the whole city and showed us some special places to return to the next day.

Pelješac penisula and Ston  + wine tasting
Pelješac penisula and Ston + wine tasting
Dubrovnik

There was so much to do on this excursion. The salt flats were interesting. We watched a short movie and walked around the area. It's not a big place but we found it quite interesting. It was very hot that day but we still walked the path from Ston to Little Ston. It is A Lot of steep steps and in the heat it is difficult. It took much longer than anticipated. We have been on a number of winery tours in the US and Europe and we still learned new things form this tour. The wines were very good and it was the only winery we went to that shipped to the US.

Quality of Experience
Quite challenging in the heat.
Guides, Drivers and Staff
George was a lovely person. He was very entertaining throughout the day.
Transport
Very comfortable van for the six of us.
Private boat trip to Lastovo
Private boat trip to Lastovo
Korčula

This was a really long but very fun day. The boat was very spacious with space for both sun and shade. We snorkeled in a couple of places, went swimming in beautiful coves, Marin told us about each island, took a bike ride on Lastovo and had an amazing lunch.

Krka National Park- 1 days trip from Split
Krka National Park- 1 days trip from Split
Split

The park is beautiful with some gorgeous waterfalls. There are crowds-the later it gets the worse it gets. The hike is easy to navigate. Bring lots of water.

Quality of Experience
It's just very crowded-nothing you can do about hat but leave as early as possible.
Guides, Drivers and Staff
Mia walked us the opposite way most of the people were walking (it's huge circle) which actually made our experience better.
Transport
Mia arrived right on time and drove the van very well. She is an energizer bunny.
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 26, 2025

Hi Nancy,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

France trip / Question value of KimKim fees
France | Jun 10 - Jun 19, 2025

D
Darcy J.
Newark, NJ | Reviewed on Jun 26, 2025
Overall KimKim - Sebastian was helpful/easy to work with and super nice. All logistics went well. Thanks, we had fun. That said, I would not book again with KimKim without transparency on the fees. Other companies share more details on the discounts they get from hotels, cars, etc and their fee structure. I did the math and not sure it was worth what I assume the fee is we paid to KimKim. Other friends who have used you are feeling the same. Hotel in Paris - great location, nothing fancy... Read more

Overall KimKim - Sebastian was helpful/easy to work with and super nice. All logistics went well. Thanks, we had fun.

That said, I would not book again with KimKim without transparency on the fees. Other companies share more details on the discounts they get from hotels, cars, etc and their fee structure. I did the math and not sure it was worth what I assume the fee is we paid to KimKim. Other friends who have used you are feeling the same.

Hotel in Paris - great location, nothing fancy at all ... but clean and convenient. Nice breakfast and friendly staff.

Le Cep - I requested this and it was lovely. Property is aging a bit but they were SUPER helpful, set up a wine tasting, cocktails were great (and wine) and breakfast is fabulous. Rooms are nice and huge bathrooms, can walk to village center, market etc

Chateau in Carpentras was AMAZING. Sandrine's home is gorgeous ... rooms lovely, pool amazing and a nice casual breakfast. LOVED it. BUT ...... it is not for everyone. It's basically a room in her house and there are no services on site, nothing nearby, Sandrine is in and out. So long as guest know what to expect, all good. It was perfect for us.

The bike shop that Sebastian used was terrific - fun and easy, nice bikes, etc. All good,

Cassis - Jardine du Cassis Hotel. Clean, neat, nice pool. LONG STEEP walk to town. NO one should stay there that is not able to handle a substantial walk. We are in GREAT shape and hike/walk a lot and it was steep and long. They market it as close to town but it's not. It was fine for us but so that you are aware.

Kayak trip was FANTASTIC. Vincent, the owner, did our private tour. We are super experienced so he took us on a great adventure. Picnic provided was delicious ( simple but good - from a local business).

Hotel Reviews
Hôtel Les Jardins de Cassis 3*
Cassis

Clean and nice pool. LONG STEEP walk to the town - not as close as they market it.

Authenticity & Character
Location
near Cassis but LONG STEEP walk
Staff
Only place we went with snarky staff
Cleanliness & Comfort
Château des Cinq Cantons
Carpentras

This is the owner's home - she has 2 rooms, 3 cottages. AMAZING pool and in the middle of vineyards. It is not really a hotel - no services on site except a lovely breakfast and it's not super close to a town. It was PERFECT for us - quite, relaxed, the owner is lovely and her mom!! We sat at the pool for hours. But good for travelers to be aware of location, etc.

Authenticity & Character
Location
Cleanliness & Comfort
Hotel le Cep
Beaune

Vintage France

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Timhotel Le Louvre
Paris

great location - super nice staff. Not fancy but perfect place to stay close to everything. Nice breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayak in Calanques National Park
Kayak in Calanques National Park
France

FANTASTIC - Private tour with Vincent, one of the owners. We are experienced so he took us on a fun adventure. Nice picnic that we had requested in advance.

Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jun 26, 2025
Hi Darcy, how are you? Thank you so much for taking the time to share your detailed feedback. I’m really glad to hear that the logistics went smoothly and that you had fun overall. It was a real pleasure working with you! I truly appreciate your honest comments regarding pricing transparency. I understand how important it is to feel confident about the value and structure behind a service. While our current model focuses on delivering a seamless and personalized experience, I hear your... Read more

Hi Darcy, how are you?

Thank you so much for taking the time to share your detailed feedback. I’m really glad to hear that the logistics went smoothly and that you had fun overall. It was a real pleasure working with you!

I truly appreciate your honest comments regarding pricing transparency. I understand how important it is to feel confident about the value and structure behind a service. While our current model focuses on delivering a seamless and personalized experience, I hear your point and will definitely pass this feedback along to the Kimkim team. Improving transparency is something we take seriously, and your insight will help us do better.

Thank you as well for the thoughtful notes on each part of the itinerary — especially your comments on the hotels, the chateau experience in Carpentras, and the Jardins de Cassis. These kinds of firsthand impressions are incredibly helpful, both for us and for future travelers.

I’m especially happy that the bike experience and the kayak adventure with Vincent hit the mark — he’s fantastic, and it’s great to know you enjoyed the outing and the local picnic.

If you ever decide to explore France again or anywhere else, I’d love the chance to assist — with even more precision, now that I know your preferences better.

Wishing you all the best on your next adventure,
Warm regards,
Sebastian

Scotland tour
Scotland | Jun 16 - Jun 21, 2025

C
Cheryl S.
Canada | Reviewed on Jun 25, 2025
Kate planned and organized a wonderful itinerary of Scotland for our group of 6. Throughout the planning and travelling, Kate was upbeat, highly knowledgeable, and really worked to tailor the trip for us. When we had any questions or requests, she responded very quickly, even while we were traveling so that we felt well supported. We chose to travel between towns/cities via private drivers and Kate selected outstanding drivers. They really enhanced our whole experience with their expert... Read more

Kate planned and organized a wonderful itinerary of Scotland for our group of 6. Throughout the planning and travelling, Kate was upbeat, highly knowledgeable, and really worked to tailor the trip for us. When we had any questions or requests, she responded very quickly, even while we were traveling so that we felt well supported. We chose to travel between towns/cities via private drivers and Kate selected outstanding drivers. They really enhanced our whole experience with their expert driving and engaging stories - and it was just easy and comfortable. I would highly recommend Kate at KimKim and wouldn't hesitate to work with her again.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jun 25, 2025

Cheryl,

Thank you so much for your kind words! It was an absolute pleasure to work with you and your group from the very first message to the last!

I’m so happy that the trip turned into such a special and unforgettable experience for all of you. Tailoring this lovely journey was truly a joy, and hearing that it created such wonderful memories makes it all the more rewarding.

I’m sending my best wishes to the whole group 😘

Warmly,
Kate

Amazing family Scotland trip
Scotland | Jun 12 - Jun 24, 2025

K
Karen P.
Chicago, IL | Reviewed on Jun 25, 2025
We had a wonderful trip! Aleksandra took care of every detail and was available the whole time! We are a family of 4, 2 adults and two young kids. Scotland was so beautiful and we can't wait to go back! Read more

We had a wonderful trip! Aleksandra took care of every detail and was available the whole time! We are a family of 4, 2 adults and two young kids. Scotland was so beautiful and we can't wait to go back!

Hotel Reviews
Virgin Hotels Edinburgh
Edinburgh

Location is amazing. Close to everything and walkable. I will say the "family" room was actually two hotel rooms next to each other that didn't physically connect, so my husband and I each split with a kid. For 3 nights this was no big deal and we were so close to everything it was worth it. I will say although friendly to kids here I wouldn't bring any kid less than 4 years old

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Newhall Mains
Inverness

Beautiful, amazing staff. Full kitchen and laundry but not near anything you are pretty stuck at the hotel if you don't have a car. We made due with taxi services. Meals are pretty set time wise so I would make sure you have snacks etc for kids to have on hand.

Location
Remote and beautiful
Staff
Cleanliness & Comfort
Inverlochy Castle Hotel
Fort William

This was hands down amazing. I wish we had more nights there. My kids were treated like royalty! The grounds are stunning. We did falconry with them and it was a one of a kind experience.

Authenticity & Character
The history was spectacular
Location
Staff
Cleanliness & Comfort
Our room was the top floor and got very hot. The staff helped with fans but would have preferred a lower floor with more air flow.
AC Hotel by Marriott Glasgow
Glasgow

Great location. My only complaint was that the family room we booked didn't have air conditioning and was on a high floor, so we were sweltering. The staff helped with some fans but I would not suggest staying here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Air conditioning needed there desperately
The Clermont London, Charing Cross
London

I want to go back. Ending here at this hotel was amazing because it was the best one of the whole trip. Location is stellar. We walked everywhere. Staff was amazing. Breakfast was great and dinner as well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Taxi to Your Hotel
Taxi to Your Hotel
Inverness
Alnwick Castle Tour – The Real Hogwarts from Harry Potter
Alnwick Castle Tour – The Real Hogwarts from Harry Potter
Edinburgh

Loved this. It was a bit far from Edinburgh. Unfortunately we didn't get to do broomstick flying due to weather. I also highly recommend Lillidorei playground which is attached on the grounds. My kids would have stayed there an entire day

Quality of Experience
Guides, Drivers and Staff
Transport
Taxi
Taxi
Scotland
Hairy Coo Safari
Hairy Coo Safari
Inverness

Worth it for sure. Up close and personal with the coos! Felt very intimate because they only take 8 guests at a time.

Quality of Experience
Guides, Drivers and Staff
Isle of Skye Tour including the  Eilean Donan Castle, Portree and other attractions
Isle of Skye Tour including the Eilean Donan Castle, Portree and other attractions
Inverness

Great day. Our driver was very flexible and we let him make suggestions of what to do and where to go!

Quality of Experience
Guides, Drivers and Staff
Transport
Taxi to the Bus Station
Taxi to the Bus Station
Inverness
Jacobite Steam Train
Jacobite Steam Train
Scotland

Of course we had to do this as Harry Potter fans! It's a lot of riding but beautiful views! It was HOT. There is no AC on the train. Bring lots of water and a fan if possible.

Quality of Experience
Taxi to Your Glasgow Hotel
Taxi to Your Glasgow Hotel
Glasgow

Our hotel was about 1 block away which we didn't realize. But the ride was fine.

Private Transfer from Glasgow to Glasgow Airport
Glasgow

Leave earlier than you think. We nearly missed our flight due to the security line was so long.

Heathrow Airport Transfer
Heathrow Airport Transfer
London
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva

Fascinating Trip to Morocco
Morocco | Jun 9 - Jun 17, 2025

K
KURIEN A.
Chicago, IL | Reviewed on Jun 25, 2025
We returned to the US last week after one of the most memorable travel trips to Morocco. The cities we visited between Casablanca, Rabat, Fez, Marrakech and everything in between from the Roman ruins at Volubilis, through the Atlas Mountains to the Sahara Desert, were a unique and fascinating experience. Morocco had everything to offer from the unique local culture and people to its ancient history, historical buildings, architecture, fossils, great food and friendly locals. The guides at all... Read more

We returned to the US last week after one of the most memorable travel trips to Morocco. The cities we visited between Casablanca, Rabat, Fez, Marrakech and everything in between from the Roman ruins at Volubilis, through the Atlas Mountains to the Sahara Desert, were a unique and fascinating experience. Morocco had everything to offer from the unique local culture and people to its ancient history, historical buildings, architecture, fossils, great food and friendly locals. The guides at all the locations were excellent and knowledgeable. The Riads were stayed in were very different from anything we have experienced, starting with their location in narrow, winding streets, to the unique architecture and their friendly, prompt service. This is a country we will return to at some point in the future.

A special mention of our driver Muhammad who stayed with through the entire trip. He was outstanding in every respect. He is an excellent driver, always followed all road rules, was courteous to other drivers, and always positive and enthusiastic. He was always attentive to our needs, showed us numerous sites along the travel route, and was friendly, courteous, extremely respectful to us and always made sure we were well taken care of. We came to know him and his family through wonderful conversations throughout the trip which especially made days with long drives, go by quickly. With local friends he has in every stop along the way, he is a great ambassador to Morocco explaining various aspects of the culture, language, food habits which really gave us a sense of the country and its people, beyond just visiting the typical tourist places. We would highly recommend him to any future visitors to Morocco.

Hotel Review
Riad Sayeda Alhora
Fes

The decor and the ambiance of the Riad Sayeda Alhora were beautiful, with lovely decorations and gorgeous lamps. However, the bathroom needed a little updating, as there were minor drainage issues. While our overall experience at the riad was pleasant, this small inconvenience stood out.

Activity Reviews
Overnight in the Sahara Desert with Sunset Camel Ride
Overnight in the Sahara Desert with Sunset Camel Ride
Morocco

The overnight in the Sahara Desert with a sunset camel ride was an unforgettable experience. It was one of the highlights of our trip. The serene beauty of the desert combined with the magical sunset made it a memorable adventure.

Chellah Ruins and the Phoenician Trading Emporium
Chellah Ruins and the Phoenician Trading Emporium
Morocco

Exploring the Chellah Ruins and the Phoenician Trading Emporium was a fascinating experience. These historical sites were impressive and added to our understanding of Moroccan history and culture.

Local specialist: Yassine Echcherki

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.