Kimkim Trip Reviews

Traveling with KimKim has always been seamless! This was our second trip and everything was amazing! We had a great trip and it was so nice to have the guidance from Johanna!

Hotel Reviews

Costa del Sol Wyndham Lima Airport

Lima

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Mapi by Inkaterra

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Abittare Hotels

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

StarDome Lodge

Ollantaytambo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Souma Hotel, Vignette Collection by IHG

Lima

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Valerio and Alex were great!

Transport

Sacred Valley Tour: Chinchero - Maras - Moray - Lunch at MV

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day Cusco Tour

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Lima Food Tour

Peru

We had a great time learning about the food culture of Peru!

Quality of Experience

Food

Guides, Drivers and Staff

Their knowledge of Lima!

Transport

This was the best trip ever!

I found KimKim through a search engine. Reviews were good and so I sent a message asking for information. From the beginning Adam was amazing. He put together a trip and then changed it multiple times as we added and subtracted. Although we never spoke, his good nature was visible throughout the entire process and much appreciated. Even during the trip itself, Adam and others answered emails quickly and humored our endless need to make adjustments.

The first day was rough but we pushed through and we were glad that we did. We saw the Northern Lights our first night in Budir and the trip got better from there. Other high points? Snowmobiling, eating at the Tomato Farm, hiking a glacier (thank you Sara!), soaking in the sky lagoon, dinner at Dill and so many frozen waterfalls. It was cold and dark but we had a magical trip. What made the trip a success besides the fabulous country? The trip was seamless. KimKim provided a travel plan that was perfect. Each day the driving route was provided with stops posted along the way with descriptions that added to the magic. We never felt lost because travel plan was perfect! Okay, one day a road was closed because of snow but it was Iceland in winter and to be expected. Every hotel and activity was set and went off without a hitch.

Cannot wait to use them again!

Our entire trip was incredible! Katie designed a trip that included a variety of activities, as well as free time for us to explore. She has been so easy to work with, very responsive to every question, full of exactly the information we needed. I have so many great memories from this trip. I would like to return to Norway some day and hope Katie is still doing this work at that time.

The guides were great, the cities visited were beautiful and fun. The weather was a little chilly but not so much as to hinder my family's good time.

Let me start with the food provided by hotels Matilda and Laluna Hoi An: awesome breakfast especially Laluna! We enjoyed it very much. The food on the cruise to Bai Tu Long Bay were amazing too.

I feel the 2nd day of cruise at Bai Tu Long Bay should have more content. There was 2 hours of downtime on the smaller boat where there was no activity.

The Lantern boat ride on Hoai River was disappointing. It was really a 30 minutes activity but we had to meet up with the tour guide way too early. We then put paper lantern with a candle onto the river—it pollutes the environment. I would not recommend this activity.

For Mekong Delta, we only went to 2 islands. There was really not much to see in either island so I don’t recommend this activity either.

Overall, a great trip and thanks to Tina for her planning and prompt responses.

Hotel Reviews

M Village Hotel Ton That Dam

Ho Chi Minh

Centrally located with free washer and dryer

Authenticity & Character

Newer hotel

Location

Close to everything in District 1

Staff

Cleanliness & Comfort

The extra bed is uncomfortable. We had to ask for an extra padding. We don’t like the see-through bathroom glass—you can see everything when someone is showering.

Laluna Hoi An Riverside Hotel & Spa

Hoi An

Great location and awesome breakfast

Authenticity & Character

Location

Centrally located to everything

Staff

Cleanliness & Comfort

The extra bed is not comfortable though

Signature Cruise

Hanoi

Great food provided by the cruise. The extra bed is not very comfortable. The activity on the 2nd day is a bit boring—could plan something for exciting like speed boating.

Authenticity & Character

Location

Staff

Very helpful and courteous

Cleanliness & Comfort

Bathroom has a smell that lingers

Hanoi Matilda Hotel

Hanoi

Good breakfast and great location. There must be karaoke bar close by so it is loud at night until 10:30pm.

Authenticity & Character

Location

In the middle of old quarter-close to everything

Staff

Cleanliness & Comfort

Not super and we don’t like the glass wall and door so you can see the people in the bathroom

Activity Reviews

Ho Chi Minh Departure Transfer

Vietnam

Driver was on time for 4am transfer to the airport

Quality of Experience

Guides, Drivers and Staff

Transport

Vietnamese Cooking Class in Saigon!

Ho Chi Minh City

Chef was very knowledgeable. The food we cooked tasted very good

Quality of Experience

Food

All 3 dishes were very tasty

Guides, Drivers and Staff

Transport

Exploring the Mekong Delta!

Ho Chi Minh City

Very far away and not educational at all. 1 part was to eat fruit and listen to some people singing. 2nd island we went had nothing to see. This one is not worth our time. The whole thing took 10 hours…

Quality of Experience

Could be more educational such as focusing more on agriculture

Guides, Drivers and Staff

Transport

The tour took us 10 hours——very bad traffic

Cu Chi Tunnel visit

Ho Chi Minh City

Very educational

Quality of Experience

Guides, Drivers and Staff

Guide was very knowledgeable

Transport

Driver seems to brake quite much but I understand it might be necessary

Bana Hill Tour

Vietnam

Too foggy to see much.

Quality of Experience

Guides, Drivers and Staff

Transport

Lantern boat ride on Hoai River

Hoi An

The whole thing should be only 30 min but the guide asked us to meet up too early. I don’t recommend this activity because putting a paper lantern with a candle in the water is pollution the environment.

Quality of Experience

Only needs 30 min and boat ride is not worth it

Guides, Drivers and Staff

Transport

Cruising at Bai Tu Long Bay - Day 3

Bai Tu Long Bay

Again, amazing food

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cruising at Bai Tu Long Bay - Day 2

Bai Tu Long Bay

The trip on the smaller boat is lacking content. There were 2 hours of downtime after lunch and all of the senior family members were very bored and fell asleep on the chair. Wish there were more exciting activities such as speed boating

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cruising at Bai Tu Long Bay - Day 1

Bai Tu Long Bay

Awesome food! The extra bed is not very comfortable

Quality of Experience

Food

Food were abundant and tasty!

Guides, Drivers and Staff

Transport

Hanoi City Tour with Food Tasting!

Vietnam

Guide was flexible and asked what types of food we would like to try.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

To start out, I had 10 people for our travel group! Who really wants to book for everyone single-handed????? NOT I. I’ve never traveled with a “tour” Itinerary and Was Hesitant to book it initially. Our coordinator Tina (a Thailand based travel agent) with Kim Kim went above and beyond my requests.
I had an idea of what I wanted to do with the group and Tina helped me arrange everything and then some.
We started in Bangkok, Thailand and ended in Ho Chi Minh City, Vietnam. For the amount of US dollars we spent for the entire trip (a little under $2100 US dollars per person) it included 14 nights lodging, 15 breakfasts, three in-country local flights, airport transfers, and 9 excursions with pick-up+drop off from the hotel!!! Crazy affordable for American standards!
The service staff in all places went above and beyond! Not only were they so prideful about their jobs, but they were happy to provide the services that the job required of them. From the airport greeters to the hotel concierge to the tour guide guides etc, everyone had big grins on their faces when in contact with us. Those were greatly appreciated after a long day of traveling. Whenever I had questions about/before/during the trip, I was put at ease with Tina’s answers and solutions. I 98% trust Kim Kim for my future group travels (there’s always a little window for margin of errors LOL) and will use them again. Again, THANKS TINA!!!

I would only recommend spending a little more money for lodging in Hanoi and Ho Chi Minh City when going to Vietnam. Their 4-star ratings do not compare to our American 4-star ratings. The Veranda Lodge in Hua Hin, Thailand, The LaLuna Hotel/Spa in Hoi Anh, Vietnam and The Signature Cruise Line for Bai Tu Long Bay, Vietnam were cute, spacious, and located centrally for easy access to eateries and shopping. Those three lodgings had the most amazing breakfast buffets! All very convenient when having 10 people in your group! For hotels, I Google map searched the location and viewed most recent reviews. That definitely helped with deciding on which hotel to stay with if I hadn’t agreed to whatever Tina had chose for us.

Hotel Reviews

Veranda Lodge Hua Hin

Hua Hin

The Veranda Lodge in Hua Hin was really nice, cute, and quaint, almost like a mom-and-pop hotel. It wasn't corporate-owned, and the service was top-notch.

M Village Hotel Ton That Dam

Ho Chi Minh

This hotel has a great location, but because it is in the heart of HCMC, it is very loud. WE ONLY GOT 2 TO 3 HOURS OF MILD CITY NOISE FOR SLEEP and that is with my earplugs in. The buffet is more of a “deluxe continental breakfast” for American Standards. The hotel staff were excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lots of space in the room, but could definitely use more storage amenities.

Signature Cruise

Hanoi

We did the 2-Day. It was nice to have an extra day of relaxing, but pretty much the same landscape everywhere. The one day excursion was definitely a great experience. The first night’s dinner was amazing! The second night’s dinner was horrible, not edible whatsoever- A lot of not fresh squid and overcooked barbecue ribs (weird combo for sure).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hanoi Matilda Hotel

Hanoi

Very small rooms. The breakfast buffet was below mediocre with little seating room. Awesome location, and five star to service staff.!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Vietnamese Cooking Class in Saigon!

Ho Chi Minh City

The Vietnamese cooking class was wonderful. Our chef was phenomenal, and everyone provided excellent service. There were no complaints at all, and it was a delightful experience.

Hanoi City Tour with Food Tasting!

Vietnam

The Hanoi city tour with food tasting was a great experience. Although we weren't expecting a historical walking tour, it was informative and our guide was wonderful. The food tour part was also impressive.

Cruising at Bai Tu Long Bay - Day 3

Bai Tu Long Bay

The three-day cruise could have been better done in two days. The first two days offered kayaking and hiking, but the third day was mostly repetitive with little to do. The second night's dinner was disappointing and not edible, despite a fantastic dinner the first night.

Exploring the Mekong Delta!

Ho Chi Minh City

The Mekong Delta tour felt more like a marketing scheme than an authentic experience. We expected to visit countryside farms but were met with a series of sales pitches. The fruit also wasn't freshly harvested like we expected.

Lantern boat ride on Hoai River

Hoi An

The lantern boat ride in Hoi An was disappointing. The river was already nasty so adding more pollution with paper candle lanterns seemed pointless as they just sink and pollute further. Although people were sweet and kind, this wasn't an activity we would repeat.

Timing of events was not ideal even though we gave our information ahead of time. We had to pay for additional items that were supposed to be included. Tour guides were great and reliable.

I have planned several trips through kimkim and this by far was the worst. the communication was poor. here are some examples
1. we never got an updated itinerary with exact times
2. we did not received contact info about the driver or tour guides
3. the tour described by the agent were not the same as what was provided
4. we were supposed to go directly to the dessert from the airport. instead we were taken to the hotel through dense traffic and one hour late for our tour
5. our trip to burj khalifa was booked during a scheduled dinner
6. we ended up paying for several things which were supposed to be provided: burj khalifa and monorail tickets

based on this experience, we are not sure if we willl use kimkim again

Hotel Review

JW Marriott Marquis

Dubai

love the hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dubai full day tour with Entry ticket to Burj Khalifa at the Top

Dubai

Quality of Experience

Guides, Drivers and Staff

Transport

Red dune Desert safari without dinner & with camel ride

Dubai

Quality of Experience

Guides, Drivers and Staff

Transport

Katie was a great travel agent for our family and planned a great trip for us! Katie was very responsive and incredibly helpful. Her local knowledge allowed her to pick great accommodations and activities. Our trip exceeded our expectations in everyway (except that we didn't get to see the northern lights in 8 nights - but Katie nor Kim Kim can control the weather!). I would highly recommend Katie to a plan a trip for those who are comfortable driving and doing outdoor activities.

Hotel Reviews

Thon Hotel Tromsø

Tromsø

This was my least favorite hotel we stayed at on the trip, and in my opinion was not as good as the Scandic Grand we stayed at. The location is slightly worse, there is no loading zone in front of the hotel, the room was smaller, and the staff wasn't as friendly. It is a fine stay however and I wouldn't avoid it - but I would book the Scandic Grand over it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hamn i Senja

Skaland

We stayed 3 nights in a 2-bedroom apartment here and thoroughly enjoyed our stay. The hotel's staff were all very friendly and helpful, and greatly added to the experience of our trip. The activities they offer are great and we enjoyed the boat tour. The surrounding area has amazing views and this was a great home base to explore the beautiful area from. The 2 bedroom apartment was a great space for a family, however I would not describe the accommodation ass well-appointed or upscale at all. It is a very comfortable and serviceable apartment, but after the previous hotels we stayed at it felt a bit down-market. That said, I would stay here again for the views, location, staff, restaurant, and activities. The main challenge we faced was finding where to check in. There are no signs from the road as to were reception/check in was and it was also very hard to find where to park. They could improve by adding signage.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Malangen Resort

Skutvik, Meistervik

We were upgraded to a junior suite and it was an absolutely incredible room. The furnishings, the lighting, the floor to ceiling windows, and space was all amazing. It all felt quite premium and upscale. The hotel's restaurant served great food, and the included breakfast was well appointed. The activities provided by the resort are extensive and truly great experiences. Our tour guide on the night time snow shoeing (Elisa) was wonderful and gave us an incredible experience. I would recommend staying here!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Grand Tromsø

Tromsø

We enjoyed our stay at the Scandic Grand Tromso and would stay here again. First, the location is great and cannot be beat in Tromso (only matched at best). It is unique in the area (from what I saw) that there is an area for taxis or cars to pull over to so they are not in the road, and it serves as a great loading/unloading zone. The hotel's breakfast was great and had a huge selection of food and coffees, appealing to many different backgrounds. The rooms were comfortable and appointed well. We stayed in a corner room on the upper floor with floor to ceiling glass windows which provided scenic views of Tromso and the surrounding area. I really enjoyed our stay here. We also visited the bar and the bar tender was great - the space is also great for hanging out in. The only reason I give it 4 stars instead of 5 is that they do not have a hot tub.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Aurora Dinner Cruise

Tromsø

We really enjoyed this activity but unfortunately had bad weather. The food was good, and the staff was very fun and friendly. On a good weather night this would be a 5 star activity. On bad weather it was a nice meal on the inside of a ferry boat. The staff was great and had interesting information about the area and Norway.

Quality of Experience

Food

Guides, Drivers and Staff

Wildlife & Fjord Safari by boat

Senja

This was a great way to see the beauty of the surrounding area, the various fjords, mountains, and towns. They took us through the archipelago near Hamn and we were able to see wild seals, sea eagles, and other birds. The views were simply stunning, and the guide was amazing. He provided great information about the area and was very friendly and helpful. It was the right length of time and was one of the highlights of our stay.

Quality of Experience

Guides, Drivers and Staff

Transport

Snowshoeing Under the Evening Sky

Norway

This was an INCREDIBLE experience, we were able to snowshoe through a foot of fresh snow and the snow was continuing to fall. The guide (Elisa) was great, and it turned out that we had a private tour as there were no other guests on the activity. The guide shared knowledge about the plants, animals, tracks we saw, the area, and more and really made the experience even better. The hike itself was really fun and was long enough to feel worth it. My 68 year old father (who is in decent shape) was able to complete it (with several breaks) and as a fit & active 30 year old I felt it was an easy hike overall. The area itself was beautiful and we enjoyed the campfire we made in the snow and roasted some sausages and marshmallows. I would do this again and highly recommend it!

Quality of Experience

Guides, Drivers and Staff

Transport

Quang was a great guide and very knowledgeable!

Hotel Reviews

Dragon Legend Cruise

Hon Gai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tam Coc Boutique Garden

Ninh Binh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Homestay

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The bed was very very firm and I found it very uncomfortable I would bring a camping foamy. 1 St home stay was only cold water in the shower. Second home stay had hot showers

Hanoi Boutique Hotel

Hanoi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Our room only had a tub, no shower. Was so small, difficult to sit in, and I am 5 ft 11, weighing 185 lbs

Activity Reviews

Further explore the Bay / On Dragon Legend Cruise

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trang An Grottoes Boat Trip

Ninh Binh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pu Luong Natural Reserve - Ninh Binh

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hidden trails of Pu Luong - Hieu Village

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi - Mai Chau - Pu Luong Natural Reserve

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Rural Villages nearby Hanoi city (Half Day)

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tree top walk was extremely difficult for someone our age especially with the heavy rain and wind at the time.

The Coffee/Chocolate Tour was excellent. A mix up in the schedule made our check out at the hotel trying.

The Safari River Tour was also great.

Hotel Reviews

The Royal Corin Thermal Water Spa & Resort - Adults Only

Fortuna

Excellent hotel with great staff, food and lovely rooms.

Authenticity & Character

The staff was fantatic!

Location

Close to town

Staff

Awesome!

Cleanliness & Comfort

Rooms very clean.

El Establo Mountain Hotel

Monteverde

Nice room with a great view. Because of multiple unit levels getting around was time consuming as you had to wait for van transport. Dining room good and food tasty. Staff very polite.

Authenticity & Character

Nice modern design.

Location

Close to some shops.

Staff

Very polite.

Cleanliness & Comfort

Room nice but decorated very plainly.

Activity Reviews

Río Peñas Blancas Safari Rafting Experience

Arenal/La Fortuna

Very enjoyable with much to see.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

Great guide.. extremely interesting tour.

Guides, Drivers and Staff

Transport

Day at Selvatura including Hanging Bridges and Fauna Exhibitions

Costa Rica

Raining too heavily and difficult walk for someone my age.(75)

Guides, Drivers and Staff

Very polite!

Transport

Good drivers and very safe

Cristina was a wonderful planner!

She was a great communicator and handled all our questions and changes beautifully.

We really appreciated having the service available to us. It’s great to know you have someone you can reach out to for questions and help with planning. Makes the trips that much more relaxing.

Hotel Reviews

Minca Ecohabs

Minca

Interesting experience, like sleeping outdoors.

Authenticity & Character

Location

Staff

People were great, however, the breakfast we arranged didn’t get prepared and delivered.

Cleanliness & Comfort

No hot water and low water pressure

Tay Beach Hotel

Santa Marta

Nice property right on the beach. Rooms were spacious and clean. Restaurant had pretty good food. Nice pool and bar areas

Authenticity & Character

Location

Staff

lol

Cleanliness & Comfort

No hot water and power went out twice, however, we heard that is common for the area, not just hotel.

Casa Mara

Cartagena

The rooms were ok. Our first room didn’t have much water pressure. There were a lot mosquitoes in the lobby. There were stains on the sheets.

Authenticity & Character

Location

Walking distance to the main streets and attractions

Staff

Cleanliness & Comfort

Our first room didn’t have much water pressure. There were a lot mosquitoes in the lobby. There were stains on the sheets.

Activity Reviews

Rosario Islands Day Trip

Cartagena

Trip to the island not as pictured. You needed to rent a private boat once you arrived on the main island to go to the beach with the turquoise waters.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Nature, Waterfalls & Coffee Farm in Minca

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Hike Tayrona National Park

Colombia

Quality of Experience

Guides, Drivers and Staff

lol

Transport

Cartagena City Tour

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, our trip to Colombia was fabulous! The experience of working through Kim Kim and our local specialist was so easy. The teams were responsive, and they put together a custom vacation that appealed to all of our preferences. We're quirky in that we like both rugged outdoorsy experiences and high-end dining and hotel stays. This trip was the perfect marriage of the two. Our guides for the city tours spoke impeccable English and were highly knowledgeable of the culture and history of the region. The only item on the agenda that we probably would have skipped in retrospect was the Tango experience - food was lackluster and while the performance was nice, we left halfway through as it had been a long day.

Hotel Review

The Charlee Hotel

Medellin

Luxurious and fun! The ideal way to end our trip.

Authenticity & Character

Location

Right in the heart of the Poblado.

Staff

Cleanliness & Comfort

Activity Review

Trekking in Los Nevados National Park (2D1N)

Colombia

What a special trip! This landscape is beautiful, and our guide Paula was outstanding.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our driver was excellent. The drive times were poorly predicted - both much longer than it said on our itinerary.

Our driver Cameron with Bass Transportation was fantastic & has become a good friend to us. We plan on keeping in touch with him. Umaya Resorts in Placenia: the room was great. The main restaurant’s food wasn’t that good. Service there wasn’t the best. However the pizza restaurant was fantastic. There is a Bistro about a ten minutes walk away that had excellent food. Our fishing tour with Pinky was a lot of fun. Pinky & the boat driver were professional, friendly & brought humor & entertainment to the day. Nim Li Punit Mayan Ruins & Spice Farm Tour With Ian was a great tour. We enjoyed all of it. Ian is very knowledgeable. In San Ignacio the Falling Trees Lodge was quaint but very clean. Their restaurant had fantastic food & service. Lamanai tour & boat ride with Brenda our guide was the best tour we had. Brenda had grown up in Lamanai so was very knowledgable. She served the best tour lunch with fresh corn empanadas made by a group of ladies from the Lamanai town. Our next tour at Xunantunich Maya Ruins Tour with Daryl was also fantastic. Cave Tubing was our next adventure. Cameron drove us there & waited while we did the cave. It is a very easy tour with very little rapids, but we still enjoyed it. We then took the ferry to San Pedro. Ramon’s Village was our best room overlooking the ocean. We spent a lot of time sitting on the balcony watching the ocean. The Hol Chan/Shark Alley with our guide Guimerro from Ramon’s was excellent. This was the best tour. Unfortunately on the Manatee Swim/Coral Garden we didn’t find any manatees & the Coral Garden didn’t have many fish at it to see. Returning back to BelizeCity & seeing the zoo. The zoo was okay but I could of skipped it. The Best Western Bitlmore: our room was okay but it was located near the pool & open court yard. From 9 to about 10:30 there was children screaming & adults talking very loudly. I was about to call the front desk to complain when someone opened up their door & told them to be quiet. A room away from all this would be better. The food we had at their Bistro was terrible & the service was not good at all. We went to the Cafe in the morning & it was much better there. Overall we had a fantastic trip full of good memories.

Hotel Reviews

Best Western Bitlmore Plaza

Belize City

Noisy in evening. Our room was near the pool & open courtyard. I would ask for a room away from this.

Authenticity & Character

Location

Close to airport.

Staff

Cleanliness & Comfort

Ramon's Village Resort

San Pedro

Loved the location & grounds of the resort.

Authenticity & Character

Rooms were like huts on the outside.

Location

Right on the ocean

Staff

Cleanliness & Comfort

Falling Leaves Lodge

San Ignacio

Very quaint but clean rooms. Love the garden area.

Authenticity & Character

Location

Close to ruins

Staff

Friendly, helpful & gave great service

Cleanliness & Comfort

Umaya Resort & Adventures

Placencia

Food wasn’t that great.

Authenticity & Character

Location

On the ocean & lagoon.

Staff

Restaurant service was slow. Servers mixed up orders.

Cleanliness & Comfort

Cleaning staff kept room clean & tidy

Activity Reviews

Zoo in Belize

Belize

It more like an animal rescue then a zoo as it is in a natural setting of the forest. Animals are hard to find in the enclosures.

Quality of Experience

Transport

Bass Transport took us there.

Caye Caulker Manatee Experience from Ramon's Village

San Pedro

We didn’t see any manatees, which they can’t guarantee for you to see. Coral garden wasn’t that great to snorkel at. Hardly any fish there.

Quality of Experience

Guides, Drivers and Staff

Transport

Hol Chan/Shark Ray Alley - from Ramon's Village

Belize

Best snorkelling trip on San Pedro from Ramon’s Village.

Quality of Experience

Guides, Drivers and Staff

Ramon’s dive staff are fantastic.

Transport

Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route

Belize

Cave tubing is very easy with not a lot of rapids. Good for any age.

Quality of Experience

Guides, Drivers and Staff

Transport

Xunantunich Maya Ruins Tour

Belize

Tour is not very long but still interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Lamanai Tour

Belize

Favorite of all our Mayan Ruins tours. The boat ride there adds to the adventure. Best lunch we had on all our tours.

Quality of Experience

Guides, Drivers and Staff

Brenda was amazing.

Transport

Nim Li Punit Mayan Ruins & Spice Farm Tour

Placencia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Local Area Boat Tour with Optional Activities

Placencia

Tour guides were fantastic.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip to Costa Rica was an absolute dream come true, all thanks to the outstanding planning and support provided by Serendipity Adventures through the KimKim platform. From start to finish, their team ensured that every detail was perfectly tailored to our needs, and their expertise made our experience nothing short of extraordinary.

A special shoutout goes to Bryan, Nancy, and Wilman from Serendipity Adventures. Bryan and Nancy did an incredible job organizing an itinerary that captured the very best of Costa Rica—combining breathtaking natural beauty, thrilling activities, and cultural immersion. Every recommendation and arrangement felt thoughtful and personal, making us feel like valued guests rather than just tourists.

Wilman, our go-to guy during the trip, went above and beyond to make our journey smooth, fun, and memorable. His dedication to ensuring we had the best time was unparalleled.
Serendipity’s meticulous planning ensured we could relax and immerse ourselves in Costa Rica's magic without a single worry.

We’re deeply grateful to Serendipity Adventures and KimKim for creating an unforgettable journey. If you’re looking for an adventure that’s perfectly curated, filled with personalized touches, and guided by the most wonderful people, we wholeheartedly recommend them!

Pura Vida! 🌴✨

My family and I enjoyed many parts of our trip to Morocco beginning with the original city center in Rabat, the Andalusian Gardens and Chellah Necropolis.
Charif, a licensed tour guide, a very welcome addition to our tour joined us in Fes. The Roman ruins of Volubilis , tour of Fes and dining experience with a local family in Fes were both interesting and valued experiences. We did not have the dining experience at L'Amandier Palais Faraj.

The Tiziri Luxury Camp was a unique and thoroughly enjoyable experience. Staff there were cheerful and helpful but it would have been an asset to have Charif with us (there were no accomondations available for him) .

Marrakesh was an interesting city and the Secret Gardens were delightful. The food tour coming at the end of our trip was less interesting as it consisted almost enrtirely (snails excepted) of items we had sampled many times before. The dinner at the end of the food tour was up two steep flights of stairs to a mediocre setting where we were served the poorest meats of the trip - dry and overcooked.

The accommodations were beautiful and comfortable, an experience in and of themselves.

I will take some responsibility for not being explicit enough regarding my limitations but I see no indication that Said read or took seriously any of my requests or comments as we planned this trip. His description of Rachid as a driver guide who could provide us with knowledge of sites, culture and history was frankly preposterous. He did add Charif on Day 3 and we all appreciated his expertise.

The pacing of the trip was not good with too many hours riding in the van and not enough time to explore the sites we were in. Said's travel time estimates were universally off. This was epitomized by the trip to Chefchouen where we arrived at 8:00 PM and the hotel was still a 1/2 mile steep climb from the street (I got a ride with the luggage but the rest hiked it). The itinerary showed a number of interesting sites but no time to see any of them. We delayed our departure the next morning to noon but there were only two people of the group willing and able to hike up and down that mountainside. I would eliminate that stop from the itinerary unless it was a two night stay and although the hotel was lovely and the staff wonderful it was not an appropriate choice for us.

The Casablanca Hotel and Merzouga were the only sites where we were transported to the entrance; several other hotels involved walking 5-10 minutes from the van to the accommodation. A statement by Said that the van would be available at all times, even during walking tours proved quite inaccurate. There were many place the van simply couldn't go. On the last day my daughter and I got a ride from the Secret Gardens to the van via a motorbike cab, a welcome accommodation I would gladly have paid for during the entire tour.

I expected to sit by at points during the tour as I recognize my limitations but it was disappointing to realize that Said didn't attend to that or our desire for a competent tour guide from the onset.

None of these criticisms is meant to indicate that the trip was a bust for I did enjoy seeing this beautiful country with my family that had been on my wish list for some time. I'm sure most or all of them would rate the experience highly and I invite you to ask them directly. Their perspective is certainly different from mine. I know we all appreciated Charif.

Morocco is truly a magical place. The magic we experienced was carefully and thoughtfully planned by Majid and perfectly delivered by our driver/spirit guide/new family member Mouad. From the initial itinerary planning through the all-too-soon drop off at the airport to return home, our every request and interest was catered to. We cannot thank Majid and Mouad enough for sharing their country, culture, history, homes, and most of all themselves with us.
Majid crafted a perfectly tailored experience based on our requests. He did this quickly, affordably, and with great communication. He included every highlight we dreamed our Moroccan trip could include: the narrow ancient streets of the Medina in Fes, the other worldly dunes of the Sahara on camel back, the awe inspiring mosque in Casablanca, the frenetic square in Marrakech, and so much more. The best highlight though was our private driver Mouad. Not only did he work incredibly hard as our driver (getting us to our destinations safely, comfortably, and calmly), but he truly went above and beyond making stops along the way to share hidden gems, teaching us about life in Morocco, looking out for our safety and comfort, and even inviting us to his family home in the desert. He anticipated our needs (snacks!) and comfort making adjustments on the fly. For example, he anticipated that we would be too cold in our luxury desert tent (January nights get very cold in the desert) and was able to secure us accommodations in a sister luxury hotel for the evening. Speaking of which, the Sahara is an absolute must part of a trip to Morocco and we recommend giving yourself a few days in the area to experience as much as you can.
We would absolutely go back to Morocco, and if that opportunity arises, we will absolutely be calling Majid and Mouad again.

Hotel Reviews

Kasbah du Toubkal

lmlil

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Maison Bleue And Spa

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nila

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel & Spa Le Doge

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Maison Arabe Hotel

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hammam Spa & Massage in Marrakech 3 PM Session

Marrakesh

Cooking Class La Maison Arabe Marrakech 10 AM session.

Marrakesh

Marrakech Food Tour

Marrakesh

Private Tour of Marrakech, the "Red City"

Marrakesh

Guided Hike in Imlil Valley

Imlil

Guided Tour of Aït Benhaddou

Morocco

Merzouga to Aït Benhaddou via Alnif

Morocco

4WD Dunes Tour & Sandboarding

Merzouga

Merzouga Area Desert advanture

Merzouga

Camel trek to your luxury camp

Merzouga

Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud

Morocco

Fes Food Tour

Fes

Fes: Exploring the Imperial City

Fes

Explore Chefchaouen with your local guide

Chefchaouen

Explore the Blue City

Chefchaouen

Casablanca to Chefchaouen via Rabat

Morocco

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

This trip was a much needed trip for us and Tiago really listened to us and made it truly memorable.
We got a very deep understanding of Portuguese history and Tiago made it come alive for us. Other than the usual sights we saw, he also took us to the Benfica and sporting stadiums that made the trip more personal for us. And last but not least …. He took us to the best places to eat and we had the most amazing variety of Portuguese food. We enjoyed it so much, one of the fist things we did when we got back was google, “best Portuguese food near us”
Loved every moment of our time in Lisbon and Porto and all the places we saw in between.

Hotel Reviews

Jardim da Batalha Boutique Hotel by Shiadu

Porto

Authenticity & Character

Had a garden and you got home made cookies in the front desk

Location

Close to everything in town.

Staff

So helpful and extremely nice.

Cleanliness & Comfort

Large rooms and everything was clean.

Empire Marquês Hotel

Authenticity & Character

Location

Walking distance to a lot of places.

Staff

Cleanliness & Comfort

Activity Reviews

Port Wine Tasting Tour

Porto

The guide was very knowledgeable… but spoke too fast to understand her.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Porto (Half-Day Guided Walking Tour)

Porto

Porto is such a vibrant city… was really nice to see it on foot. We crossed bridges, went in boats and even took the cable car! Was a great experience

Quality of Experience

Guides, Drivers and Staff

Transport

Óbidos visit

Portugal

I loved óbidos. Such a cute little town. It was like being in a fairy tale. The cherry wine in chocolate cups…. So fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Lisbon

Lisbon

We saw everything in one day…. And more!! Tiago is an amazing guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Cascais & Sintra Guided Visit

Portugal

We started by meeting Tiago and got going! It was so fun and beautiful and enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Cruise of Lisbon

Lisbon

Was the first thing we did in Lisbon… and it was a great way to get to know the city and enjoy the easy going trip

Quality of Experience

Guides, Drivers and Staff

Transport

This trip was actually to Sri Lanka --

Jay and his crew at Bespoke India Holidays put together another wonder trip. They are easy to work with -- tell them what you are interested in and they can make it happen, including things like what you are interested in, but did not know about.

Ngima and his team organised a magnificent trip for us allowing us to see the highlights of Nepal as casual trekkers/adventures.

With a mixture of well-trodden paths and roads less traveled from Kathmandu to Pokhara, the foothills of the Annapurna to the jungle of Chitwan and the amazing geography and culture in between - it was a trip for people of all ages and abilities.

Always looked after and shown the best places by our super experienced guide Furo Sonom Sherpa with plenty of freedom to explore the city or countryside on down days - if you're looking for a guided trip in Nepal or your not the most confident overseas traveler, this is the way to go.

Ngima was so patient and flexible and making our trip a reality and does everything with a personal touch.
You cannot put a foot wrong in Nepal with this mob :)