Kimkim Trip Reviews

4.8
Based on 20,630 ratings
Read 20,630 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Almost all the activities were amazing except...
France | Apr 23 - May 11, 2026

Kevin
Kevin A.
Seattle, WA | Reviewed on May 13, 2026
Almost all the activities were amazing except the boat ride in Marsalie. That event should have been canceled. Very heavy wind and rocky boat. Everyone was soaking wet. Not enjoyable and we went back to shore early. Also, whoever books the tours is not putting our names down. Problem on boat trip as well as dinner in Lyon. The guide in Marsaie for walking tour was a highlight as well as trip to Eze and Monaco. All the drivers were excellent. We enjoyed all three wine tours. We also enjoyed... Read more

Almost all the activities were amazing except the boat ride in Marsalie. That event should have been canceled. Very heavy wind and rocky boat. Everyone was soaking wet. Not enjoyable and we went back to shore early. Also, whoever books the tours is not putting our names down. Problem on boat trip as well as dinner in Lyon. The guide in Marsaie for walking tour was a highlight as well as trip to Eze and Monaco. All the drivers were excellent. We enjoyed all three wine tours. We also enjoyed the cooking class in Aix. She was tremendous 5 star performer.

Hotel Reviews
La Villa Nice Promenade
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maisons du Monde Hôtel Marseille Vieux Port
Marseille
Authenticity & Character
Location
Ok
Staff
Cleanliness & Comfort
Hotel de Cambis
Avignon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Collège Hotel
Lyon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cezanne
Aix-en-Provence

Terrific boutique hotel. Just what we expected.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
E-bike tour in Lyon
E-bike tour in Lyon
Lyon

We did not do this activity. Too difficult to operate e-bikes.

Half-Day Afternoon Cruise to Calanques National Park - small group
Half-Day Afternoon Cruise to Calanques National Park - small group
Marseille

Started out with tour operator not showing our reservation. Reservation made in name of tour coordinator with no reference to our names. Should have been an indicator. Very windy and boat rocky. Could not get to areas we were supposed to go. Should have been canceled.

Quality of Experience
Guides, Drivers and Staff
Transport
Provençal Market Visit & Cooking Workshop
Provençal Market Visit & Cooking Workshop
Aix-en-Provence

Fantastic! Highlight of the trip.

Quality of Experience
Food
Restaurant | Food & Wine Pairing in Aix en Provence (4 dauphins menu)
Restaurant | Food & Wine Pairing in Aix en Provence (4 dauphins menu)
Aix-en-Provence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlight of Provence : Chateauneuf du pape & Luberon with wine tasting
Highlight of Provence : Chateauneuf du pape & Luberon with wine tasting
Avignon
Quality of Experience
Guides, Drivers and Staff
Transport
Full-day guided tour to Nimes, Uzes and Pont du Gard
Full-day guided tour to Nimes, Uzes and Pont du Gard
Avignon

Uzès was incredibly beautiful. Loved it. Monte Carlo was terrific. Enjoyed a James Bond martini and saw the racetrack.

Quality of Experience
Guides, Drivers and Staff
Transport
Bistronomic diner in Avignon
Bistronomic diner in Avignon
Avignon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day Wine Tour - Northern Rhone Valley
Half-day Wine Tour - Northern Rhone Valley
France
Quality of Experience
I’m
Guides, Drivers and Staff
Transport
Local Bouchon Lyonnais Diner
Local Bouchon Lyonnais Diner
Lyon

Kim Kim agent did not put reservations in our name so we did not enjoy experience on day scheduled. We did work it out with restaurant and had an amazing meal.

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on May 25, 2026
Hi Kevin, how are you? Thank you for taking the time to share your feedback — we’re very glad to hear that you enjoyed most of the experiences, especially the walking tour in Marseille (Ezequiel, the guide, is my personal friend!), the day in Èze and Monaco, and the wine tours. It’s also great to know that the drivers were consistently reliable throughout your trip. I’m truly sorry about the boat experience in Marseille. Given the weather conditions you describe, this should indeed have... Read more

Hi Kevin, how are you?

Thank you for taking the time to share your feedback — we’re very glad to hear that you enjoyed most of the experiences, especially the walking tour in Marseille (Ezequiel, the guide, is my personal friend!), the day in Èze and Monaco, and the wine tours. It’s also great to know that the drivers were consistently reliable throughout your trip.

I’m truly sorry about the boat experience in Marseille. Given the weather conditions you describe, this should indeed have been reassessed locally. Your comfort and safety are a priority, and we will follow up with the operator to understand why the departure was maintained in those conditions.

Your feedback is very valuable to help us adjust and improve the experience on the ground.

Thank you again for your trust, and we hope to have the opportunity to welcome you again for a future journey in France.

Warm regards,
Sebastian

This is a first call company for travel arrangements.
Iceland | May 7 - May 12, 2026

D
Doug K.
Chicago, IL | Reviewed on May 13, 2026
I was very pleased with the effort given by Gormunder and the Kimkim team to not only plan a very organized and thoughtful trip but they also adjusted to last minute flight changes to re-set portions of the schedule. The restaurant recommendations were excellent, the hotels selected offered a wonderful experience, the itinerary and time of driving was super helpful, and insight of where to park and what activities you could do after the main stops was insightful and added dimensional joy to... Read more

I was very pleased with the effort given by Gormunder and the Kimkim team to not only plan a very organized and thoughtful trip but they also adjusted to last minute flight changes to re-set portions of the schedule. The restaurant recommendations were excellent, the hotels selected offered a wonderful experience, the itinerary and time of driving was super helpful, and insight of where to park and what activities you could do after the main stops was insightful and added dimensional joy to the trip. I would certainly book with them again. Shoutout to Gormunder for being present and available with any questions we had. His responses were very timely and helpful.

Hotel Reviews
Hótel Lækur
Hella

One of our favorite hotels we stayed at, the rooms were neat and well prepared, their attached restaurant was wonderful. We enjoyed walking the property and seeing the sheep. Family run business, loved being there.

Authenticity & Character
Everything about this place was charming. From the exterior colors of the buildings to the cozy dining area.
Location
It was a perfect getaway during our driving. Just off our main route, wonderful rolling landscape with a working farm surrounding the hotel.
Staff
They were very helpful and present when we needed anything.
Cleanliness & Comfort
All was very clean
Arnarstapi Hotel
Snæfellsbær

Good experience, attached restaurant is very convenient. Take quick showers as they are not geothermal. Note - if you have to leave early, the reception doesn’t open until 8:00am.

Authenticity & Character
New and modern ‘pod’ rooms. Very clean aesthetic.
Location
Easy access to walking/hiking trails.
Staff
Staff was very helpful and friendly.
Cleanliness & Comfort
Room was very neat, I helped repair a sliding door issue that provided privacy for the bathroom.
Fosshotel Baron
Reykjavík

We had a great experience in this hotel. It met our families needs and we thoroughly enjoyed the included breakfast. Highly recommended and conveniently located for our travel.

Authenticity & Character
U
Location
Staff
They were attentive and helpful with check-in and helped us with areas to park.
Cleanliness & Comfort
The room was well prepared, and there was ample room for our needs.
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on May 13, 2026

Thank you for the kind review Doug, I am so happy to read that everything went well and I do hope you'll visit us in Iceland again :)
All the best
Gummi

Loved the hotel and its location to really co...
France | Apr 21 - Apr 24, 2026

M
Michael R.
Chicago, IL | Reviewed on May 12, 2026
Loved the hotel and its location to really cool places in France! The pickups were also great and weather was beautiful! A few suggestions for others: The walk to Tower from Latin quarter was more like 1hr-30 minutes, we took uber back. We’re in great physical shape to do it except we almost missed our scheduled time slot. Also, meet up with our guide for Luve tour was a miss and could’ve been improved. Another tour-guide saved the day and got on the phone to help us get to... Read more

Loved the hotel and its location to really cool places in France! The pickups were also great and weather was beautiful!

A few suggestions for others:

The walk to Tower from Latin quarter was more like 1hr-30 minutes, we took uber back. We’re in great physical shape to do it except we almost missed our scheduled time slot.

Also, meet up with our guide for Luve tour was a miss and could’ve been improved. Another tour-guide saved the day and got on the phone to help us get to proper location.

We did not get to tour the steps up to Notre Dame towers, this could’ve been arranged if we had been more informed of our options.

Perfect hotel, perfect location, more casual “local” restaurants recommendations next time. We loved ARTABAN restaurant just steps away from hotel.

The City Tour was the highlight of our trip- we loved it! Finally, the drivers from train station and to Airport were excellent!

We will use Kimkim again!

Thank You,
Mike/Cathy

Hotel Review
Hôtel Jardin de Cluny
Paris

Perfect location great staff and rooms!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on May 13, 2026
Dear Mike and Cathy, Thank you very much for your message — we’re really glad to hear that you enjoyed your stay and that the hotel, its location, and the transfers all worked well for you. It’s also great to know the city tour was a highlight of your trip. We truly appreciate you taking the time to share such detailed feedback. It’s very helpful. We’re also very happy to hear your recommendation for ARTABAN — This is very much in line with how we like to shape our itineraries, and we’ll... Read more

Dear Mike and Cathy,

Thank you very much for your message — we’re really glad to hear that you enjoyed your stay and that the hotel, its location, and the transfers all worked well for you. It’s also great to know the city tour was a highlight of your trip.

We truly appreciate you taking the time to share such detailed feedback. It’s very helpful.

We’re also very happy to hear your recommendation for ARTABAN — This is very much in line with how we like to shape our itineraries, and we’ll refine this further.

Thank you again for your trust. It was a pleasure organising this trip for you, and we would be delighted to assist you again for another journey through the French regions.

Cheers,
Sebastian

Alfonso was responsive and helpful with plann...
Spain | Apr 24 - May 5, 2026

D
Daniel s.
Oxon Hill, MD | Reviewed on May 12, 2026
Alfonso was responsive and helpful with planning the trips. Gabriella a d Marta, the guides for the Alhambra and Ronda respectively, were really fantastic. There was some contradictory and outdated information in some descriptions in our final itinerary that led to some confusion while on the trip, but Alfonso and his team were responsive in answering our questions and providing clarity. Read more

Alfonso was responsive and helpful with planning the trips. Gabriella a d Marta, the guides for the Alhambra and Ronda respectively, were really fantastic. There was some contradictory and outdated information in some descriptions in our final itinerary that led to some confusion while on the trip, but Alfonso and his team were responsive in answering our questions and providing clarity.

Activity Reviews
Private Walk in Ronda
Private Walk in Ronda
Ronda

Marta, the tour guide, was fantastic!

Quality of Experience
Guides, Drivers and Staff
Guided Alhambra & Generalife Visit
Guided Alhambra & Generalife Visit
Granada

Gabriella, the tour guide, was really great!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on May 25, 2026

Dear Daniel.
It was a pleasure taking care of you while traveling with us.
We hope to see you again.
Warm regards.

Colombia with pleasure
Colombia | Apr 27 - May 5, 2026

Lynne
Lynne R.
Newark, NJ | Reviewed on May 12, 2026
We had very few ideas of what we could or should visit in Colombia. Margoth, the local specialist, helped us work out a most satisfactory experience and even made it easy to visit a friend in her home outside Medellin. We had a great time, felt well taken care of always and enjoyed getting to know more about this beautiful and friendly country. We had a specific driver and guide for each area we visited and each was knowledgeable and helpful. The trip could not have gone more smoothly! Read more

We had very few ideas of what we could or should visit in Colombia. Margoth, the local specialist, helped us work out a most satisfactory experience and even made it easy to visit a friend in her home outside Medellin. We had a great time, felt well taken care of always and enjoyed getting to know more about this beautiful and friendly country. We had a specific driver and guide for each area we visited and each was knowledgeable and helpful. The trip could not have gone more smoothly!

Hotel Reviews
Hotel Capellan de Getsemani
Cartagena de Indias

There was a lot of city road work going on while we were there, but Hotel Capellan served as an oasis from that, cool, comfortable, right in the heart of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Watapuy
Santa Marta

A piece of paradise right outside Tayrona National Park. A pleasure to visit in its own right.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Cielo Hotel
Medellin

Beautiful hotel in the heart of a beautiful city - clean and attentive!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Colombia
Depart Colombia
Colombia
Walking Tour of Cartagena Highlights (Old City)
Walking Tour of Cartagena Highlights (Old City)
Colombia
Tayrona National Park Tour
Tayrona National Park Tour
Colombia
Welcome to Colombia!
Welcome to Colombia!
Colombia
Rum Tasting with Chocolate Pairing
Rum Tasting with Chocolate Pairing
Cartagena
Half-Day Coffee Farm Tour
Half-Day Coffee Farm Tour
Medellín
The Best of Medellín City Tour Highlights (with Comuna 13)
The Best of Medellín City Tour Highlights (with Comuna 13)
Colombia
Minca Tour with Local Cacao Farm and Marinka waterfalls
Minca Tour with Local Cacao Farm and Marinka waterfalls
Colombia

Loved getting to see the farm and the view was spectacular. A true gem.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on May 12, 2026
Dear Lynne, Thank you so much for your detailed and incredible review.
All your feedback is very helpful for us, and we truly appreciate you taking the time to write and share your experience.
It was such a pleasure helping you plan your journey through Colombia. It means so much to hear that you felt well taken care of throughout your travels and that you were able to enjoy and connect with the beauty, warmth, and hospitality of the country. Our passion and purpose is to make our travelers... Read more

Dear Lynne,

Thank you so much for your detailed and incredible review.
All your feedback is very helpful for us, and we truly appreciate you taking the time to write and share your experience.

It was such a pleasure helping you plan your journey through Colombia. It means so much to hear that you felt well taken care of throughout your travels and that you were able to enjoy and connect with the beauty, warmth, and hospitality of the country. Our passion and purpose is to make our travelers feel truly welcomed in Colombia and allow them to enjoy their time here, along with all the incredible experiences, people, culture, and landscapes the country has to offer, without having to worry about anything.

Thank you as well for your kind comments about the guides, drivers, and hotels. I will be very happy to share your words with our team and partners.

It was truly wonderful having you and John here, and I hope Colombia leaves you with many beautiful memories for years to come. You will always have friends in Colombia, and we send you both our very best wishes.

Muchas gracias!

Warmest wishes,
Margoth and the Aracanto Team

Great experience!
New Zealand | Apr 16 - May 5, 2026

M
Michael M.
Miami, FL | Reviewed on May 12, 2026
We enjoyed our interactions and the service provided by KimKim and our local specialist, Kathrin for our New Zealand adventure. Kathrin was able to plan a great trip for us, within our budget, and was very responsive when we needed to contact her before and during our trip. KimKim kept us notified of how to contact them during the time their offices would be closed due to a national holiday during our stay.
Highlights of our three week trip were the Newton Heights B & B in Akaroa, where...
Read more

We enjoyed our interactions and the service provided by KimKim and our local specialist, Kathrin for our New Zealand adventure. Kathrin was able to plan a great trip for us, within our budget, and was very responsive when we needed to contact her before and during our trip. KimKim kept us notified of how to contact them during the time their offices would be closed due to a national holiday during our stay.
Highlights of our three week trip were the Newton Heights B & B in Akaroa, where we were treated very well by hosts Gail and Brendan in their beautiful and well appointed B & B, The Starlight Gourmet Kayak Tour - Glowworm Caves - our guide, Aaron, was knowledgeable, friendly and helpful, and the time we spent in Aoraki, which included the Tasman glacier terminal lake cruise - the Glacier Explorer staff were all professional, friendly. informative and helpful.
The longest time we stayed in any one place was two nights. We wanted to see as much of the country as we could during the time we had. The only thing we would do differently would be to stay longer in a few of the locations.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on May 13, 2026

I’m so grateful for your thoughtful feedback and thrilled to hear you enjoyed your time in New Zealand. Planning your trip was a pleasure, and I’m glad the experiences and accommodations resonated with you. It’s wonderful to know you felt supported before and during your travels. Thank you again for letting me be part of your adventure.

Trip through Italy
Italy | May 1 - May 10, 2026

William
William M.
Newark, NJ | Reviewed on May 12, 2026
After using Anita to help us book our Portugal/Spain trip last year, I knew we had to use her again for our Italy trip this year. I told her the different cities that we wanted to visit and she made a customized itinerary to fit our trip. This was especially difficult since we had four families and one infant. After a few iterations, she was able to put the perfect trip together. The app was extremely helpful because it told us where we needed to be, at what time, and who was going to pick us... Read more

After using Anita to help us book our Portugal/Spain trip last year, I knew we had to use her again for our Italy trip this year. I told her the different cities that we wanted to visit and she made a customized itinerary to fit our trip. This was especially difficult since we had four families and one infant. After a few iterations, she was able to put the perfect trip together. The app was extremely helpful because it told us where we needed to be, at what time, and who was going to pick us up. I don’t think we will be booking another trip without KimKim and Anita.

Hotel Reviews
Be Mate Apartments
Rome

Really beautiful apartment with plenty of amenities. The only thing that took away from this place was that they are building a metro station right outside and they were doing construction around 6 am every morning besides the weekend.

Authenticity & Character
Location
A lot of construction happening across the street. Woke us up at 6 am every morning.
Staff
Very responsive host
Cleanliness & Comfort
Horto Convento Florence
Firenze

This was a great location. We could get to every place within 15-20 minutes of walking.

Authenticity & Character
Location
Away from the crowded parts but close enough that we could walk to wherever we needed to go
Staff
Cleanliness & Comfort
Hotel Canada Urban & Chic

Cozy and close to the airport which is what we needed for our quick stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hands-On Roman Pasta Cooking Class in the Historic Jewish Quarter
Hands-On Roman Pasta Cooking Class in the Historic Jewish Quarter
Rome

This was such a fun class! Our instructor was amazing and we loved all of the food we made. I would highly recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Beneath the Eternal City: A Journey Through Rome’s Catacombs & San Clemente
Beneath the Eternal City: A Journey Through Rome’s Catacombs & San Clemente
Rome

The most surprising tour for me. I didn’t know about the catacombs and it was such an interesting tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome

One of the most impressive tours we did in all of Italy. It is truly incredible how big the colosseum is. The ancient city was also a great addition to this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Vatican: From the Museums to the Sistine Chapel
Discover the Vatican: From the Museums to the Sistine Chapel
Italy

This was another tour that could have easily been a whole day. There were so many pieces to see and there were rooms upon rooms of amazing artwork.

Quality of Experience
Guides, Drivers and Staff
Transport
Masters of the Renaissance: A Journey Through the Uffizi
Masters of the Renaissance: A Journey Through the Uffizi
Florence

I wish we had more time on this tour. It was so good and there are so many things to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Tuscany:  Chianti Winery Visit & San Gimignano
Excursion to Tuscany: Chianti Winery Visit & San Gimignano
Florence

Such a fun trip. One of my family’s favorites. We had two stops which was plenty. We learned a lot about the vineyards and sampled so many types of wines.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
Florence

It was worth the trip but it is about two hours away. We felt a little pressed for time in each town. I think it would be better if we only visited two places instead of three

Quality of Experience
Guides, Drivers and Staff
Transport
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

The best tour you can do in Florence!

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Milan Guided Walk
The Best of Milan Guided Walk
Italy

This was perfect for us since we only had an an afternoon in Milan.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on May 13, 2026

Thank you so much, William! It was a pleasure helping you plan this trip, and I’m happy to hear that you and the whole group had a great time!! Planning a trip for four families (and a little one!) definitely came with a few moving parts, so I’m really glad we were able to create an itinerary that worked well for everyone.
It means a lot to know that you trust me with your family’s travels, and I’m already looking forward to helping you plan the next adventure whenever you’re ready. I wish you all the best, Anita 😊

Emabarking On Our Greek Adventure!
Greece | Apr 19 - May 4, 2026

S
Suzanne T.
Ashburn, VA | Reviewed on May 12, 2026
We hit the ground with enthusiasm and excitement and were not disappointed. The accommodations were perfect for us with The Niche in Athens being our favorite. The reception and staff at all of our stays made us feel warmly welcomed and well supported. Hiking the Imbros Gorge on Crete was a stunning experience and we enjoyed eating, shopping and exploring the charming town of Chania. On to Santorini! We loved Hotel Keti and the staff. The many steps kept us in shape for our long walk... Read more

We hit the ground with enthusiasm and excitement and were not disappointed. The accommodations were perfect for us with The Niche in Athens being our favorite. The reception and staff at all of our stays made us feel warmly welcomed and well supported. Hiking the Imbros Gorge on Crete was a stunning experience and we enjoyed eating, shopping and exploring the charming town of Chania. On to Santorini! We loved Hotel Keti and the staff. The many steps kept us in shape for our long walk from Fira to Oia. It was a challenge but we would to it again! Santorini Sea Kayak provided us with a wonderful and entertaining day of paddling and spectacular views along the coast. Adonis and Nolan were the best guides ever! We were also treated to a homemade lunch.

Naxos was a treasure and a sweet change of pace. Although the winds were gusty and it was a bit chilly we stilled loved the island. One of our favorite tours was with Natural Cultural Tours. Our guide Christos was over the top fun, knowledgeable, and entertaining. Sadly we said goodbye the Greek Islands as we headed back to Athens and our long journey home. Thank you Kim Kim for giving us this opportunity!

Activity Review
Private Countryside Walk: Naxian Villages & Local Food
Private Countryside Walk: Naxian Villages & Local Food
Naxos
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on May 18, 2026

Thank you so much for this wonderful review, it was such a joy to be part of this trip for you all! I love hearing that The Niche in Athens was a standout, it really is a special property. And I couldn't agree more about Naxos, it is such a gem and one of my favorite islands in Greece. You all did so much on this trip and I am really happy your truly felt the Greek hospitality. Thank you for trusting us with your adventure!

Best Trip Ever!!
Greece | May 2 - May 11, 2026

L
Liz K.
Miami, FL | Reviewed on May 12, 2026
I can’t say enough about how incredible our trip to Greece was — and a huge part of that was thanks to Siena and the entire team at KimKim. From start to finish, everything felt seamless, thoughtful, and so well planned. Even the rainy weather during our Acropolis & Mythology Walk in Athens couldn’t dampen the experience. Our guide, Michael, was hilarious, engaging, and incredibly knowledgeable. Our Delphi day trip was equally memorable, and the lunch stop on the drive home — arranged by... Read more

I can’t say enough about how incredible our trip to Greece was — and a huge part of that was thanks to Siena and the entire team at KimKim. From start to finish, everything felt seamless, thoughtful, and so well planned.

Even the rainy weather during our Acropolis & Mythology Walk in Athens couldn’t dampen the experience. Our guide, Michael, was hilarious, engaging, and incredibly knowledgeable. Our Delphi day trip was equally memorable, and the lunch stop on the drive home — arranged by our driver Chris — ended up being one of the highlights of the entire trip.

In Chania, our History & Foodie Tour was absolutely delicious (and VERY filling), and our guide Aria was genuinely lovely. We were also lucky enough to have Nikos as our guide for both the Milia Mountain wine & olive oil tasting and the Balos Lagoon/Falassarna Beach tour — and he was truly exceptional. He had such a warm, welcoming energy that he made both excursions feel relaxed and personal. We also met wonderful people on each of our small group tours, which made the experience even more special.

Eva at the Alcanea Boutique Hotel was beyond kind and accommodating. The suite was beautiful, and the location honestly couldn't have been more perfect.

One thing I especially appreciated was how supported we felt the entire time. Having contacts for every transfer and knowing KimKim was available if anything went wrong made traveling abroad feel easy and stress-free.

I would HIGHLY recommend KimKim to anyone planning a trip. We made memories we’ll never forget — and I know we’ll absolutely use them again in the future.

Hotel Reviews
Niche Hotel
Athens

The team at the Niche Hotel had a sweet welcome for us when we arrived - with rose petals all over our room and making a heart with the word "love" spelled out on our bed. It was such a sweet way to start our engagement trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A for Athens
Athens

O.M.G. I asked Siena at KimKim for the best suite she could find for the final night of our engagement trip to Greece and she ABSOLUTELY delivered!! We stayed in a suite with the view of the Acropolis, that also had a balcony and overlooked the bustling city of Athens. Since we were only staying one night, we bought pizza and a bottle of wine and just took in everything right from our amazing room. Couldn't have asked for anything better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alcanea Boutique Hotel
Chania Town

Eva was absolutely the kindest and most accommodating host you could ask for. And the location at the city center of Chania was amazing!! Wouldn't wanted to have stayed anywhere else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on May 13, 2026

Liz, it was such a pleasure designing this trip with you!! I was able to share my favorite hotels, guides, and locations, and it makes me so happy to hear you loved them all as much as I do! I love that so many of the people along the way helped make the experience feel personal and welcoming. Your final night overlooking the Acropolis with pizza and wine sounds like a magical experience, and I’m so grateful we could be a small part of those memories! I hope to plan your honeymoon trip in the future! 💛✨

5 stars! ⭐️
Slovenia | Apr 30 - May 11, 2026

Madelaine
Madelaine K.
Kansas City, MO | Reviewed on May 12, 2026
Laurent set up the most incredible trip for us! All of the accommodations he booked were top tier. He put together a trip that was truly tailored to our interests and what we wanted to do, all while staying within budget and still providing luxury experiences. We loved the private tours that were set up for us to learn about history and cultures of the towns we were in. We also had the best time at our glamping experience in Lake Bled. Truly the best trip! Read more

Laurent set up the most incredible trip for us! All of the accommodations he booked were top tier. He put together a trip that was truly tailored to our interests and what we wanted to do, all while staying within budget and still providing luxury experiences. We loved the private tours that were set up for us to learn about history and cultures of the towns we were in. We also had the best time at our glamping experience in Lake Bled. Truly the best trip!

Hotel Reviews
Hotel R Palazzo
Dobrota, Kotor
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lapad
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ribno Alpine Resort - Luxury Glamping
Bled
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sanje ob Soči
Bovec
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mrak 4*
Ljubljana
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat trip in Kotor's Bay
Boat trip in Kotor's Bay
Slovenia
Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Laurent Fontaine
Laurent
Laurent Fontaine
Local specialist in Zagreb, Croatia | Replied on May 14, 2026

Thank you, Madelaine and Eric, for your kind feedback and the lovely pictures!

It was a real pleasure to help with your trip, and I’ll be more than happy to welcome you back to the Balkans anytime.

Best,
Laurent

The best way to travel with a group in Japan
Japan | Apr 19 - May 1, 2026

Catalina
Catalina G.
Flagami, FL | Reviewed on May 12, 2026
Planning a pilgrimage as meaningful and complex as the 88 Temple Pilgrimage in Japan requires extraordinary coordination, care, and expertise — and our travel specialist Angel, exceeded every expectation. From the very beginning, every logistical detail was handled with precision and professionalism. The itinerary was thoughtfully organized, transportation was seamless, hotel arrangements were comfortable and perfectly located, and every reservation — from temple visits to dinners — was... Read more

Planning a pilgrimage as meaningful and complex as the 88 Temple Pilgrimage in Japan requires extraordinary coordination, care, and expertise — and our travel specialist Angel, exceeded every expectation.

From the very beginning, every logistical detail was handled with precision and professionalism. The itinerary was thoughtfully organized, transportation was seamless, hotel arrangements were comfortable and perfectly located, and every reservation — from temple visits to dinners — was flawlessly executed. The timing throughout the journey was exceptional, allowing our group to experience the pilgrimage deeply without ever feeling rushed or overwhelmed.

What truly made this experience unforgettable was the incredible team assigned to accompany us. Every member of the support staff was attentive, knowledgeable, kind, and deeply committed to ensuring our group felt supported throughout the pilgrimage. Their cultural understanding, patience, and ability to anticipate our needs created a sense of ease and trust that allowed us to fully immerse ourselves in the spiritual and personal aspects of the journey.

The dinner experiences were another highlight — beautifully selected venues that introduced us to authentic Japanese cuisine while also accommodating the needs of our group with care and thoughtfulness. Every day reflected an extraordinary level of preparation and attention to detail.

Coordinating a large group on a pilgrimage of this scale is no small task, yet everything felt effortless because of the dedication and excellence behind the scenes. We are profoundly grateful for the care, professionalism, and heart that went into creating this once-in-a-lifetime experience.

I would recommend this agency and Angel as the best team without hesitation to anyone considering a pilgrimage or group journey in Japan. Their expertise transformed an already meaningful trip into something truly extraordinary.

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on May 18, 2026

Thank you so much for your incredibly kind words and thoughtful feedback. It truly means a lot to us.

We are honored to have been part of your meaningful 88 Temple Pilgrimage journey, and I’m delighted to hear that the itinerary, arrangements, and support team helped make the experience so special and memorable for your group.

Your appreciation will be shared with the entire team, and it was genuinely our pleasure to assist you throughout this spiritual journey in Japan.

Thank you again for your trust and recommendation. We hope to welcome you back to Japan again in the future.

we had a great trip to Guatemala and Belize. ...
Belize | Apr 27 - May 5, 2026

B
Beat M.
Switzerland | Reviewed on May 12, 2026
we had a great trip to Guatemala and Belize. What two lovely countries with som much culture. Definitely worth a trip. Antigua (with the various day tours), Tikal and also Xunantunich and Caye Caulker in Belize. The local travel agents, did a fantastic job, were always available and responded to our needs and requests. When we didnt like a hotel (as it just didnt look as advertised) they found an alternative.. If there is one thing i would wish for it is that there were better hotels -... Read more

we had a great trip to Guatemala and Belize. What two lovely countries with som much culture. Definitely worth a trip. Antigua (with the various day tours), Tikal and also Xunantunich and Caye Caulker in Belize.

The local travel agents, did a fantastic job, were always available and responded to our needs and requests. When we didnt like a hotel (as it just didnt look as advertised) they found an alternative..

If there is one thing i would wish for it is that there were better hotels - which were never offered to us (we had originally said we prefer 4 star but ended up largely with what i would call mid to lower end 3 star. We did on our own when there see better hotels and would have loved to book them (some were the same price eg., in caye caulker) or at least have the option.

Hotel Reviews
Tropical Paradise Hotel
Caye Caulker

The hotel is perfectly located but there is no charm and the rooms are very basic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Maya
Flores

It is ok but definitely a 3 star not a 4 star. there is really no character

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Antigua
Antigua

It is really very narrow and not what I would expect a parador to be. We were able to change to a better hotel so thank you for that but there were definitely still better options

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sofía Barrios

Wonderful Service from Start to Finish
Galapagos Islands | Apr 27 - May 11, 2026

Susan
Susan M.
Hinckley, OH, USA | Reviewed on May 12, 2026
Everything from start to finish was wonderful. Ariel helped us plan our trip and he was very responsive to our questions and requests! His communication with us throughout our trip was excellent. We began our trip in Quito. Our driver, Cristobal, was very helpful. He gave us suggestions for things to do in the city, and types of Ecuadorian foods to eat. More significantly, he walked us through the airport to get us to the Galapagos - customs, check in, and location of the security gate for... Read more

Everything from start to finish was wonderful. Ariel helped us plan our trip and he was very responsive to our questions and requests! His communication with us throughout our trip was excellent. We began our trip in Quito. Our driver, Cristobal, was very helpful. He gave us suggestions for things to do in the city, and types of Ecuadorian foods to eat. More significantly, he walked us through the airport to get us to the Galapagos - customs, check in, and location of the security gate for our flight. Once in the Galapagos we had outstanding guides and Kimkim boots on the ground help. In San Cristobal, Ian made sure we were at the right places and on time. In Santa Cruz, Viviana gave us an outstanding Highland Tour. We’d highly recommend this tour as you can get up close to the giant tortoises in their natural environment. Scuba Iguana was an outstanding dive outfit. Our dive guides, Gabby and Kike, were awesome. We’ve dove in multiple places around the world and we’d say that Scuba Iguana was the best thus far - and we thought the others were good too! Staff is friendly and fun. They make a point of knowing your name, comfort level, and help every step of the way. We felt spoiled. While in Santa Cruz, my husband came down with a bad bacterial and viral infection that left him very dehydrated. We couldn’t have navigated this issue without the help of Kimkim boots on the ground. Many thanks to Diego, Veronica, and Tatiana for helping with Spanish translation, rearranging our stay, and ensuring we were well taken care of throughout a stressful situation. I will definitely work with Kimkim again on future trips.

Hotel Reviews
La Isla Hotel
Puerto Ayora

Clean and comfortable. Breakfast each morning was very good. Centrally located with many attractions within walking distance. Staff was very helpful and friendly. Loved the shower - it’s huge!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galapagos Sunset Hotel
Puerto Baquerizo Moreno

Centrally located and close to many attractions

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casona de La Ronda
Quito

Small boutique hotel with outstanding service. Clean and comfortable, friendly staff. We had a great breakfast at the hotel and dinners were wonderful too!

Authenticity & Character
Loved the architecture
Location
In the heart of the historic district and walking distance to many sights.
Staff
Cleanliness & Comfort
Activity Reviews
Discover Isla Pinzón & Playa La Fé
Discover Isla Pinzón & Playa La Fé
Puerto Ayora
Scuba Diving - Another day to dive in Santa Cruz
Scuba Diving - Another day to dive in Santa Cruz
Galapagos Islands
Scuba Diving - Another day to dive in Santa Cruz
Scuba Diving - Another day to dive in Santa Cruz
Galapagos Islands

Hammerheads!!

Scuba Diving - Day Trip from Santa Cruz
Scuba Diving - Day Trip from Santa Cruz
Galapagos Islands

Scuba Iguana is a top notch dive outfit. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Gabby and Kike were super! The captain of the boat, Enrique, was very good. Jose helped out with dive gear, snacks and lunch- outstanding.
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands

Fun to see the giant tortoises in their natural environment.

Quality of Experience
Food
Outstanding!
Guides, Drivers and Staff
Viviana was very knowledgeable.
Transport
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands
Quality of Experience
Certainly not the fault of the guides - visibility was not great. Make sure you don’t go when there’s a full moon. Apparently it impacts what you can see.
Food
Guides, Drivers and Staff
Transport
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on May 21, 2026

Dear Susan and Brian,

Thank you so much for the wonderful review! It was truly a pleasure helping you plan your journey from Quito to the Galapagos. I’m so glad to hear that Cristobal, Ian, Viviana, and the rest of the team made you feel well-supported every step of the way, especially Diego, Veronica, and Tatiana during such a difficult moment. We’re thrilled your husband is doing better and that you enjoyed the tortoises and your dives with Scuba Iguana.

All the best,
Ariel

Spain and Portugal: Bucket List Must Sees
Spain | May 1 - May 18, 2025

Lisa
Lisa C.
Santa Rosa, CA | Reviewed on May 11, 2026
This review comes a year post trip but it was an unforgettable experience in that it was my husband's and my 70th Birthday celebration vacation. Helena, our KimKim coordinator was fantastic. We made 6 major changes in our plans and she was patient and perfect throughout. The trip was very customized in that my son traveled with us through Spain- Madrid, San Sebastian and Barcelona-and then it was just my husband and me in Portugal (Porto, Lisbon & Lagos). The domestic transportation,... Read more

This review comes a year post trip but it was an unforgettable experience in that it was my husband's and my 70th Birthday celebration vacation. Helena, our KimKim coordinator was fantastic. We made 6 major changes in our plans and she was patient and perfect throughout. The trip was very customized in that my son traveled with us through Spain- Madrid, San Sebastian and Barcelona-and then it was just my husband and me in Portugal (Porto, Lisbon & Lagos). The domestic transportation, international connections, tours (cultural, food & wine) were amazing with no glitches whatsoever. We not only traveled to the major cities, listed above, but also small neighboring fishing villages, monasteries, walled cities with palaces, wineries and churches. Antoni Gaudi"s Basilica de la Sagrada Familia has got to be my favorite church of all that I've visited.

Hotel Reviews
Portugal Boutique City Hotel
Lisbon

A lovely , clean and spacious centrally-located hotel. We were given pasteis de nata the evening before we checked out!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Praktik Bakery
Barcelona

The highlights of this hotel were the amazing early morning aromas of baking breads and pastries and the breakfasts served. The negative is the teeny, tiny rooms with no place to put clothes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hooks or racks to put clothes
Zenit Convento San Martin
San Sebastián

The Zenit Convento San Martin was one of our favorite hotels- a remodeled convent-spacious, good breakfast, bar and was 2 blocks away from La Concha Beach and about 10-15 min away from the Old Town where delicious pintxos abound.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto

More beautiful blue tiled buildings in Pinhao, a winery tour and tasting at Croft, a panoramic river cruise topped off by a delicious traditional Portuguese lunch of cured meats and cheeses, grilled fish, and a moist, multilayered cake with a light syrup sauce....and, of course, wine! Oh and then there was another wine tour at Veira de Sousa and another Pastel de Nata before calling it a day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner With Locals: A Homemade Portuguese Experience
Dinner With Locals: A Homemade Portuguese Experience
Lisbon

This experience was cancelled and replaced with a dinner at a restaurant that had several Prado singers. The dinner was great and the music was wonderful. We never figured our why the dinner with locals was cancelled but we made the best of what we were given.

Food
Explore Porto’s Hidden Gems with a Local Guide
Explore Porto’s Hidden Gems with a Local Guide
Porto

Porto has a lot of hills so my favorite part of this tour was the boat ride on the Douro River, a good way to get a perspective of Porto and Vila Nova de Gaia. In the evening that we had to ourselves we had reservations to dine at Tapa Bento, in the train station. The tapas were fantastic especially the oxtail dumplings and steamed clams. On the way we stopped for another Pastel de Nata.

Quality of Experience
Guides, Drivers and Staff
Transport
Taylor’s Port Wine Experience with Tasting
Taylor’s Port Wine Experience with Tasting
Porto

The morning before the tour we had some time to ourselves and went to a second breakfast at the majestic Majestic Cafe. Beautiful restaurant with lots of mirrors, glass, marble and a French toast treat called a Torrija. Crispy, sweet, eggy and delicious. After walking in the neighborhoods we stopped to try Ginjinha, a cherry liqueur in a dark chocolate cup. Yummm! The lady helping us was so friendly. For lunch we tried the soft and tasty pork sandwich, the Bifana at Conga, Casa das Bifanas. So we were prepared, somewhat ,for our Port tasting experience... Man did we drink a lot of Port at Sandeman! Our server served us 5 types of port and I could not finish most of them. Possibly because port tends to be sweet and has a higher alcohol content but, technicalities aside, the wines were delicious and she was very informative about the process of making Port wine.

Quality of Experience
Guides, Drivers and Staff
Inside Benagil Caves by Boat
Inside Benagil Caves by Boat
Portugal

It was fun sitting on the saddle-like seats on the speed boat and seeing the coast from the water side.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Montserrat Mountain & Explore Penedès Wineries
Hike Montserrat Mountain & Explore Penedès Wineries
Barcelona

Beautiful drive through vineyards. Our tour of Albet i Noya Penedes winery was perfect. Delicious wines, tasty charcuterie plate and gorgeous green hillside vistas. The Montserrat Monastery was imposingly perched on the side of the mountain and the views into the nearby valleys were spectacular. Although we did not get to see the Black Madonna up close, she was still beautiful from afar.

Quality of Experience
Guides, Drivers and Staff
Transport
From Market to Table: Cook Authentic Spanish Dishes
From Market to Table: Cook Authentic Spanish Dishes
Barcelona

Visiting market places is one of my favorite things to do to really see how the locals live and eat. The chef who toured us through the market and then brought us to her kitchen, overlooking the plaza was a well-prepared and knowledgable cook. We made a Spanish tortilla, seafood paella and creme catalan. The wine flowed freely and there were snacks of meats and cheeses to keep us student cooks fortified.

Quality of Experience
Guides, Drivers and Staff
My adult son is a quiet person and the chef kept trying to draw him out, to the point where she was a bit obnoxious. Some people just aren't comfortable yakking it up and after 1 or 2 attempts at getting him to open up, she should've let him be.
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

I had read about the history of Antoni Gaudi's Basilica de la Sagrada Familia before coming to Barcelona but to see it in person...whoa!...It was an experience of a lifetime. The sculptures and decorative detail both inside and out, the way it was positioned to use the rise and fall of the sun to create sunrise and sunset colors within the church. What an amazing sight!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of San Sebastian
Guided Visit of San Sebastian
San Sebastián

The guided visit of San Sebastian was helpful in that it made getting around San Sebastian easier so that we could spend our free time sightseeing and visiting our favorite Pintxo bars with confidence. We especially enjoyed the views of the bay, central San Sebastian and the tour of the Church of St Vicente Martir.

Quality of Experience
The Pintxos
Guides, Drivers and Staff
The guides and staff were very knowledgable, accommodating and friendly.d
Transport
Toledo Highlights Day Excursion
Toledo Highlights Day Excursion
Madrid

I thought the train ride to Toledo from Madrid was a nice way to travel. Our guide was born and raised there and was very proud of "his town." The small alley ways, stone streets, the expansive courtyards were very visually appealing. The ornate and imposing Cathedral of St Mary of Toledo stood out in my mind because there were burial sites with the bronze plaques on the floor for several Cardinals and suspended above each of the sites was the cardinal's hat.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

I think visiting the central market was eye-opening with all of the meats, cheeses and fresh shell fish. There's so much history compared to our homeland, the US. Even the restaurants that have lasted more than 100 yrs are commemorated with bronze plaques in the sidewalk.

Quality of Experience
Guides, Drivers and Staff
Zarautz, Getaria & Zumaia: A Basque Coastal Excursion
Zarautz, Getaria & Zumaia: A Basque Coastal Excursion
San Sebastián

Zarautz had gently rolling hills and lush green vineyards, overlooking the ocean. Getaria was also covered with green farmlands as well as having a busy port city with lots of boats. Zumaia had tall cliffs facing the ocean.

Quality of Experience
Guides, Drivers and Staff
Transport
San Sebastian Pintxo Experience
San Sebastian Pintxo Experience
San Sebastián

I ate and loved things I didn't think I would ever like- anchovies. Also the foods I love were only made more fantastic by the presentation and accompanying ingredients. Bar Sport was my favorite with their Gildas and Foie Gras over veal toasts. I would go back to San Sebastian in a heartbeat.

Quality of Experience
Guides, Drivers and Staff
Transport
I think we walked to the meeting place.
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

It was wonderful starting our Spain vacation with a tapas food tour. Between the wines, vermouth, Spanish tortilla, jamon, sausages and peppers, our guide was enthusiastic, informative and friendly. A truly wonderful welcome to Spain

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández

An unforgettable honeymoon
Greece | May 3 - May 9, 2026

Trinity
Trinity G.
Newark, NJ | Reviewed on May 11, 2026
From the first driver who picked us up at the airport, to the hotel workers, taxi drivers, and tour guides, everyone was extremely friendly and helpful. We had the most wonderful experience and felt like royalty everywhere we went, that’s how good the service was! Our trip planner, Eirini, listened to our wishes and advised us on the best times to visit as well as suggested places worth seeing during the time we were not taking tours. I have never had a better vacation and will absolutely... Read more

From the first driver who picked us up at the airport, to the hotel workers, taxi drivers, and tour guides, everyone was extremely friendly and helpful. We had the most wonderful experience and felt like royalty everywhere we went, that’s how good the service was! Our trip planner, Eirini, listened to our wishes and advised us on the best times to visit as well as suggested places worth seeing during the time we were not taking tours. I have never had a better vacation and will absolutely use KimKim in the future!

Hotel Reviews
18 Micon Street
Athens
Authenticity & Character
Authenticity & Character
Location
On a small side street so can be hard to find but seemed to be a safe area and we had no issues
Location
On a small side street so can be hard to find but seemed to be a safe area and we had no issues
Staff
Very helpful and thoughtful! We had to leave earlier than breakfast time and the staff left out a bag full of breakfast for us to take! Very sweet (the food was also great)
Staff
Very helpful and thoughtful! We had to leave earlier than breakfast time and the staff left out a bag full of breakfast for us to take! Very sweet (the food was also great)
Cleanliness & Comfort
Cleanliness & Comfort
Honeymoon Petra Villas
Santorini

The views are to die for but beware there are many stairs!! Can’t have cliff side views without putting some work in. Food was good at the restaurant but you can get better in town

Authenticity & Character
Location
Close to many restaurants, walking distance to Fira. A drive from Oia. Hard to find your room sometimes as it is somewhat of a maze
Staff
Staff was always going above and beyond to make sure you have a great time!
Cleanliness & Comfort
Avgoustos Suites
Naxos

The bedrooms are to DIE for, from the double rainhead shower to the high tech blinds and the personal hot tub. We didn’t want to leave!! Quiet area and lots of privacy

Authenticity & Character
The food in gorgonna tavern below (as well as the breakfasts they serve in the hotel) changed my life!!! Literally, I’m trying to recreate the recipes at home
Authenticity & Character
The food in gorgonna tavern below (as well as the breakfasts they serve in the hotel) changed my life!!! Literally, I’m trying to recreate the recipes at home
Location
Wish it were closer to the port (you have to rent a car if you want to be in town) however the quietness and calmness of the area was refreshing
Location
Wish it were closer to the port (you have to rent a car if you want to be in town) however the quietness and calmness of the area was refreshing
Staff
The owner welcomed us before our room was ready with wine and a local charcuterie and sat and talked with us, telling us about the local things to do and what Naxos is known for. We have never had better service at a hotel!!!
Staff
The owner welcomed us before our room was ready with wine and a local charcuterie and sat and talked with us, telling us about the local things to do and what Naxos is known for. We have never had better service at a hotel!!!
Cleanliness & Comfort
Everything was clean from the first day we got there to the last day we left. Housekeeping was great!
Cleanliness & Comfort
Activity Reviews
Sea kayaking experience
Sea kayaking experience
Santorini

Our tour guides, jiannis and Nolan, were extremely friendly and fun to be around. They had as much fun working as we did being on the tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini wine tour
Santorini wine tour
Santorini

We did not know that we had a private tour until the day of, which made our day! Having your own private driver and tour guide makes you feel somehow famous

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran day cruise
Catamaran day cruise
Naxos

Very difficult to have perfect weather for something like this, possibly something you want to wait for the week of to book. We were both freezing and got sunburned at the same time

Quality of Experience
Nothing to do with the staff, they were amazing. The weather was just freezing due to the breeze which made the experience difficult to fully enjoy
Food
The food was all freshly prepared from scratch right on the boat!! Authentic and tasty
Guides, Drivers and Staff
Transport
Villages of Naxos food tour
Villages of Naxos food tour
Naxos

If you have any doubts, stop and just book it!!! We will be talking about this tour for years to come!!

Quality of Experience
Food
Life changing. We made sure to get good olive oil and honey before returning home!
Guides, Drivers and Staff
Transport
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on May 12, 2026
Thank you so much for your incredibly kind words, Trinity!
It means so much to hear that your honeymoon was such a special experience from beginning to end and that you felt warmly welcomed and well cared for by everyone along the way. I’m especially happy that I could help create an itinerary that matched your wishes and made your time in Greece even more memorable.
Thank you again for trusting us with your vacation. It was truly a pleasure planning this journey for you, and I'm always here...
Read more

Thank you so much for your incredibly kind words, Trinity!
It means so much to hear that your honeymoon was such a special experience from beginning to end and that you felt warmly welcomed and well cared for by everyone along the way. I’m especially happy that I could help create an itinerary that matched your wishes and made your time in Greece even more memorable.
Thank you again for trusting us with your vacation. It was truly a pleasure planning this journey for you, and I'm always here to help you create another unforgettable trip in the future!
Wishing you both a lifetime filled with love, laughter and happiness,
Eirini

Fabulous Greece trip!
Greece | Apr 29 - May 8, 2026

Patricia
Patricia V.
Chicago, IL | Reviewed on May 11, 2026
Our trip was awesome! All the people we interacted with Kimkim were exceptional. We had bad weather in Santorini and they were able to reschedule our Catamaran sunset cruise so we didn’t miss anything! The local tour guides were all great very knowledgeable and personable!
We loved every place we visited
The rooms were all great and located in the heart of things easy to get around. All breakfast that was included was great except our place in Santorini could have been improved it lacked in...
Read more

Our trip was awesome! All the people we interacted with Kimkim were exceptional. We had bad weather in Santorini and they were able to reschedule our Catamaran sunset cruise so we didn’t miss anything! The local tour guides were all great very knowledgeable and personable!
We loved every place we visited
The rooms were all great and located in the heart of things easy to get around. All breakfast that was included was great except our place in Santorini could have been improved it lacked in comparison to the other places.
We would recommend KimKim without hesitation and will use them for future trips
Sydney was very helpful and patient!

Hotel Reviews
Elia Zampeliou Hotel
Chania

Great location awesome view of the bay everything was close

Authenticity & Character
In the middle of everything loved the balcony
Location
Walked everywhere beautiful balcony views
Staff
The breakfast staff was excellent
Cleanliness & Comfort
Clean and comfortable
Abasa Suites
Santorini

Room was very large bathroom was very spacious staff was nice and helpful

Authenticity & Character
Breakfast was not as good or plentiful as the other places
Location
It was quiet and removed from all the tourist
Staff
Cleanliness & Comfort
Argo Boutique Hotel
Naxos

It is walkable close to beach it was noisy but not sure you can control and it was a little small

Authenticity & Character
Location
Staff
More knowledgeable about surroundings
Cleanliness & Comfort
Sweet Home Hotel
Athens

Host were exceptional breakfast was great! Good location close to everything

Authenticity & Character
Homey comfortable and safe
Location
Close to everything
Staff
Pleasant always creates us when coming and going
Cleanliness & Comfort
Small but comfortable had a chair to sit nice balcony
Activity Reviews
White Mountains Excursion with Wine & Olive Oil Tastings
White Mountains Excursion with Wine & Olive Oil Tastings
Chania

Beautiful drive

Quality of Experience
Beautiful views
Food
Excellent food selection and more than enough to eat
Guides, Drivers and Staff
Very smart and informative
Transport
Self Guided Museums of Chania
Self Guided Museums of Chania
Chania
Quality of Experience
Private Guided Walk Through Old Town Chania
Private Guided Walk Through Old Town Chania
Chania

Goody was great

Quality of Experience
Guides, Drivers and Staff
Goody was great
Transport
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Chania

Cute town

Quality of Experience
Self-Guided Santorini Shopping
Self-Guided Santorini Shopping
Santorini
Quality of Experience
Sunset Caldera Catamaran Cruise
Sunset Caldera Catamaran Cruise
Santorini

Could have been an hour shorter probably because it was cold

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Fira to Oia Hike
Guided Fira to Oia Hike
Santorini

Amazing views hike was moderate

Quality of Experience
Guides, Drivers and Staff
Lily was very energetic
Transport
Self Guided Beach Time in Naxos
Self Guided Beach Time in Naxos
Naxos

The weather didn’t allow us to enjoy

Quality of Experience
Private Countryside Walk: Naxian Villages & Local Food
Private Countryside Walk: Naxian Villages & Local Food
Naxos

Great time with Christos food was excellent

Quality of Experience
Food
Guides, Drivers and Staff
Christos and kostos were both very friendly
Transport
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Naxos
Quality of Experience
Evening Neighborhood Food Walk
Evening Neighborhood Food Walk
Athens

Nice assortment of food to try

Quality of Experience
Look
Guides, Drivers and Staff
Clea was fantastic and knowledgeable
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Very informative and interesting great tour guide Sophia

Quality of Experience
Guides, Drivers and Staff
Transport
We stayed close and were able to walk
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Athens

Loved walking around and exploring things

Quality of Experience
Local specialist: Sydney Hubbard
Sydney
Sydney Hubbard
Local specialist in kimkim HQ | Replied on May 30, 2026

Tricia,
It was such a pleasure helping plan your Greece adventure. I’m so glad the weather hiccup in Santorini didn’t keep you from enjoying that sunset cruise, and that your guides, hotels, and experiences made the trip so memorable. Thank you again for trusting kimkim. We’d love to help you plan your next adventure! 💙
Sydney

Knowledgeable Team and Great Experiences with some challenges
Italy | Apr 21 - May 4, 2026

Rosemarie
Rosemarie F.
Atlanta, GA | Reviewed on May 11, 2026
Overall, we had a very good experience with Kimkim and enjoyed our two-week trip to Europe. Our travel specialist, Leslie, was knowledgeable about the destinations and provided excellent suggestions for hotels and activities. Many of the recommendations contributed positively to our trip and helped us discover experiences we may not have found on our own. We especially liked Patrizia who escorted us through Bellagio. Also, our driver, Rolant spoke excellent English and was fun, which made... Read more

Overall, we had a very good experience with Kimkim and enjoyed our two-week trip to Europe. Our travel specialist, Leslie, was knowledgeable about the destinations and provided excellent suggestions for hotels and activities. Many of the recommendations contributed positively to our trip and helped us discover experiences we may not have found on our own. We especially liked Patrizia who escorted us through Bellagio. Also, our driver, Rolant spoke excellent English and was fun, which made traveling enjoyable.

However, there were several areas where the planning process could have been improved. One of the biggest issues was that the final itinerary was not provided in a timely manner. While we had shared the cities we wanted to visit, flights, and some hotels and activities we were interested in, we were not really asked which activities we specifically wanted included or excluded from the schedule. Much of the itinerary was created without our direct input, and we did not receive the finalized schedule until shortly before departure.

As a result, we ended up requesting multiple changes while we were already traveling. Although adjustments were eventually made, handling itinerary changes during the trip itself was stressful and time-consuming. In several cases, activities had already been booked and charged to us even though they were not things we were particularly interested in doing, which unfortunately resulted in lost money.

Another frustration was the lack of pricing transparency. When we requested a detailed cost breakdown for hotels, transfers, and excursions, we were told that this was not possible and that only percentage allocations could be provided. A more itemized breakdown would have helped us better understand the value of the services and make more informed decisions during the planning process.

In summary, the trip itself was very enjoyable. The destination expertise was strong, but better communication, earlier itinerary finalization, more collaboration on activity selection, and greater pricing transparency would have significantly improved our experience.

Hotel Review
Hotel Belvedere Bellagio
Bellagio

Beautiful hotel, beautiful scenery wonderful experience.

Authenticity & Character
Beautiful hotel in a very picturesque location
Location
Gorgeous view!
Staff
The staff was very helpful and polite.
Cleanliness & Comfort
When we asked for a different room, we were given a suite with a view. It was our anniversary and we were welcomed with a bottle of champagne and candy.
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on May 22, 2026
Thank you so much for taking the time to share such thoughtful and detailed feedback. I’m truly happy to hear that overall you had a wonderful trip and that many of the experiences, hotels, and people you met along the way contributed positively to your journey. I will also be very happy to pass your kind words along to Patrizia and Rolant At the same time, I genuinely appreciate your honest observations regarding communication, itinerary timing, activity collaboration, and pricing... Read more

Thank you so much for taking the time to share such thoughtful and detailed feedback.

I’m truly happy to hear that overall you had a wonderful trip and that many of the experiences, hotels, and people you met along the way contributed positively to your journey. I will also be very happy to pass your kind words along to Patrizia and Rolant

At the same time, I genuinely appreciate your honest observations regarding communication, itinerary timing, activity collaboration, and pricing transparency. Your feedback is extremely valuable and helps us continue improving the experience we provide to future travelers.

Thank you again for trusting us with such an important trip and for your patience throughout the process. It was truly a pleasure helping you discover Italy and Europe, and I hope the memories you created will stay with you for a very long time

Warm regards,
Leslie

Booking on KimKim saved us time. Long, our local specialist, made a commendable effort though a few things could be improved.
Vietnam | Apr 24 - May 7, 2026

J
JAMIE M.
Cocoa Beach, Florida, USA | Reviewed on May 11, 2026
Booking on KimKim saved us time on trying to find hotels, tours and transportation. It was an easy way to go. Long was very responsive and helpful in our planning. He checked in with me daily and also made sure we arrived back home safely after the trip ended.
We adjusted our itinerary a few times. Any changes we made to our itinerary required careful re-reading to ensure changes were only made on what we requested. Hotel selections changed quite a bit as we were firming up the...
Read more

Booking on KimKim saved us time on trying to find hotels, tours and transportation. It was an easy way to go.

Long was very responsive and helpful in our planning. He checked in with me daily and also made sure we arrived back home safely after the trip ended.
We adjusted our itinerary a few times. Any changes we made to our itinerary required careful re-reading to ensure changes were only made on what we requested. Hotel selections changed quite a bit as we were firming up the bookings. We were told that the Vietnam holiday made hotel rooms less available since so many local Vietnamese were traveling for several days during our time in Vietnam.

We were least satisfied with the hotel in Da Nang. It was supposed to be a peaceful retreat but was full of families when we arrived and quite noisy and busy. The hotel room looked like a college dormitory, sparse and minimal. We thought from the description we received (and paid more for this hotel) that this retreat property would be the cream of the crop. It was not. The grounds were lovely and the main restaurant was nice. The hotel staff were outstanding. The majority of the tours and guides were very good. We found the Cham Island snorkeling to be disappointing. The trip was chaotic and our guide was young/inexperienced. We got maybe 45 minutes of snorkeling in an area that was extremely crowded. Then we spent 3 hours waiting on the beach which was not terrible but frustrating since we felt ready to go back to the mainland and our hotel.
I did mention the Da Nang hotel and Cham Island issues to Long. He apologized. I guess there was not much he could do about either.

Hotel Reviews
Naman Retreat

We were not impressed with this hotel especially since we paid more for it and thought it was going to be the best hotel of our stays in Vietnam. Our room was sparsely decorated, looked like a college dormitory room. The bed was comfortable but our bathroom often smelled like urine. This may have been a drain issue. Housekeeping did refresh our room daily. The hotel grounds were lovely with some very nice restaurants. The Breakfast Buffet was excellent. The pool and beach were nice. Lounging by the pool in the breezy afternoon did feel like we were on vacation. Going back to our room dampened this feeling. The gym was nice, though small. All of the equipment I used: elliptical, bike, and rowing machine worked well. I got my best mini workout here. The spa with the croaking frogs was nice to visit in the evening - spa was closed but you could sit and listen to the frogs. My husband got a massage, during open hours, which he enjoyed.

Authenticity & Character
We were not fans of the sparse room decors.
Location
Not thrilled with location. You really could not walk anywhere. You needed to get a Grab ride or taxi or daily hotel shuttle.
Staff
Outstanding Staff! They did whatever they could to help us when we needed it. Helen was a wonderful Hotel Ambassador for us. She moved us to a less noisy room (2nd floor to 10th floor) and she checked in daily. I'd give her a Gold Star!
Cleanliness & Comfort
Hotel and rooms were clean - not sure why our toilet smelled.
Little Oasis Hoi An

I was very pleased with Little Oasis in Hoi An though it is a 20 to 25 minute walk to the Old Town area. The location was convenient for the tours we took. There are restaurants near by. The hotel has a lovely restaurant too. The 5th floor pool was large enough for a bit of exercise and towels were abundant. You can easily get filtered water for your room. They also welcomed us with some delicious and lovely food gifts upon arrival. Our room was very comfortable with a serene view of the garden and water buffaloes. The Breakfast Buffet offered many varieties of food for different breakfast tastes. There were bikes to use and a shuttle service into Old Town. I really missed this hotel when we moved on to Da Nang. It became a lovely temporary home. The gym was a let down. It looks impressive but most of the aerobic equipment did not work and the weight machines all worked the same muscle groups. The gym needs an elliptical machine, one that works.

Authenticity & Character
The hotel has a cozy, luxury feel. I felt like I was staying in a Vietnamese property.
Location
Great location if you don't mind being a little farther out from Old Town.
Staff
Outstanding Staff! They made sure our many needs were met. Kind. Polite. Thoughtful. Professional. Pleasant. Humble. I felt like I was on vacation in an up-scale Vietnamese property.
Cleanliness & Comfort
The hotel and restaurant was very clean. Housekeeping did an excellent job!
Silverland Mây Hotel

Decent hotel. The Breakfast Buffet was very good. The gym is tiny but did have an elliptical machine which made me happy. It's in a very walkable area of Ho Chi Minh City. The staff was outstanding.

Authenticity & Character
I felt like I was in Vietnam.
Location
You can easily walk to restaurants and shops. The area felt safe.
Staff
Awesome Staff! They were attentive, kind, polite, and always willing to help.
Cleanliness & Comfort
Hotel seemed clean and housekeeping did a wonderful job of freshening up the room during our stay.
Activity Reviews
Leisure Time In Da Nang
Leisure Time In Da Nang
Da Nang

It was nice to take a rest from early morning starts but our last stay at Naman Retreat in Da Nang was a bit underwhelming. The room was disappointing as mentioned earlier (I kind of ragged on it). I've got to give the grounds, hotel restaurants, pool, gym, beach, and staff high praise. These parts of our stay were nice but the room was a downer. It was a real mismatch with the Retreat grounds and amenities. Our Local Specialist could not get us into two of the hotels he was arranging so we ended up paying more for Naman Retreat. Our son who by chance was in Da Nang staying at Koi Resort said his room was a lot nicer and he did not pay much due to his budget. I considered moving to a new hotel but doubted we could get our money back. We spent time at Han Market and Lotte Market. I was disappointed with Han Market after being at the Hoi An market. It was difficult to walk around due to crowds though I understand it is the market locals use. Lotte Super Market was more modern and you could buy some groceries there.

Quality of Experience
Guides, Drivers and Staff
Naman Staff was Excellent especially Helen who got us into a less noisy room on the 10th floor. Long, Local Specialists checked in on me often which was kind and thoughtful. Our driver to the airport did his job just fine.
Transport
Made it to the Da Nang Airport on time with all of our luggage.
Exploring Monkey Mountain and Marble Mountain
Exploring Monkey Mountain and Marble Mountain
Da Nang

I really liked Marble Mountain - challenging climb and beautiful scenery. The cave with the open ceiling was a photo op. We got a later start than planned due to a stop at a marble carving store (which was really fun) so the heat of the day was forceful. Our Guide Vinh Bui was as wonderful as ever. He has so much knowledge to share regarding these mountains. We really enjoyed the two stops or so to catch an amazing breeze in the shade. We did not see any monkeys on Monkey Mountain but we saw Lady Buddha, impressive. It was a quicker trip but still nice.

Quality of Experience
Guides, Drivers and Staff
I sing the praises of Vinh Bui who is a dedicated Tour Guide with a wealth of knowledge, delivered in a sincere and earnest way. He is a lovely person who truly wants you to enjoy your travels and to take home wonderful memories. He is an excellent photographer too!
Transport
Driver was good!
Cham Island Sightseeing and Snorkeling Tour
Cham Island Sightseeing and Snorkeling Tour
Hoi An

We had issues with this tour. It was extremely chaotic and crowded. Our guide was young and inexperienced. We did not do some of the stuff mentioned in the tour description that we received from our Local Specialist. The snorkeling was short and the beach wait to go home was long. The lunch on the beach was tasty. The morning glory was delicious and I loved the sweet potato soup. We felt let down with the tour. There were so many snorkelers and scuba divers in a small area that it felt congested. The coral was nice and if we had been there with less people, it would have been more enjoyable. The coral looked healthy.

Quality of Experience
Food
Food was abundant and tasty. We invited our young guide to help us eat the food and he did a voracious job. We were happy to see him enjoy the food.
Guides, Drivers and Staff
Transport
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Vietnam

We really enjoyed the Teh Dar Show to our surprise. I thought it might be like Circus Soleil but it was so much better. It had a touch of the Lion King on Broadway along with indigenous people and drums. The acrobatics were impressive. It was done so well and lasted about an hour. I'd go see it again. The REU Restaurant was not my favorite restaurant but the food was good. They made sure to include non-meat foods for me.

Quality of Experience
Food
The food was plentiful though not my favorite Vietnamese food experience.
Guides, Drivers and Staff
Vinh Bui was an excellent guide who chaperoned us through the show and dinner.
Transport
We took a taxi and hit a lot of traffic but our driver got us to the show maybe 5 to 10 minutes before it started.
Cycling in Cam Thanh & Thanh Dong Organic Farm (Unique HA)
Cycling in Cam Thanh & Thanh Dong Organic Farm (Unique HA)
Hoi An

I truly enjoyed this Organic Farm Tour! I attended alone since my husband was having knee problems after riding the small Vietnamese bikes the day before. He is 6 feet tall with long legs. Meeting the local farmer, having tea and sweet potato at the start, and continuing on with some conversation through my Guide, Mr. Linh, was a pleasure. I was able to garden: plow, fertilize with dried water buffalo dung, plant, and water the beautiful green plants. I think it was lettuce. I also got to sample many types of basil, mint and other herbs. It was peaceful, tranquil and educational. I would love to volunteer there if I lived in Hoi An. The bike ride to the restaurant was nice though my brakes were a bit wonky. The restaurant where I cooked my own rice pancake with mushroom was Excellent. The chef and his helpers prepared a lovely and delicious meal for me which I shared with Mr. Linh since my husband did not attend. It was one of my favorite meals in Vietnam. The basket boat ride was an adventure. The older woman who captained the boat was friendly and a very hard worker. Fun, fun, fun!!!

Quality of Experience
Food
Excellent!
Guides, Drivers and Staff
Transport
Hoi An City Tour – Boat Ride – Release Flower Lantern
Hoi An City Tour – Boat Ride – Release Flower Lantern
Vietnam

This was very touristy but fun. The lantern release is pretty but it was crowded. I did fall in love with Hoi An. We had an exceptional Guide who spoke very, very good English. I cringe at these words since I do not speak any 2nd language and have the nerve to compliment a foreigner's English. I'm grateful he could communicate so well. We got a lot more out of the tours with his extensive knowledge and kind, caring, thoughtful manner. Many, many Thanks to Vinh Bui. I would highly recommend him as a Guide for a stay in the Hoi An and Da Nang areas. He is from Ho Chi Minh/Saigon so he may be equipped to provide tours in other areas of Vietnam.

Quality of Experience
Food
Morning Glory Restaurant, not the one in the newer area of Hoi An. It's in the original Old Town Area location. Great food.
Guides, Drivers and Staff
Vinh Bui is an excellent Guide. I highly recommend him!!!
Transport
Good.
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

MeKong Delta was fun and educational. The boat ride with the coconut water (best coconut I've ever drank) and our custom bamboo straws were so enjoyable. The stop at the coconut candy making factory on the water was really fun. We got to see a glimpse of the entire candy making process. We bought some candy and had a sip of snake wine. The owners served us tea and fruit with a custom seasoned dipping salt that gave the fruit so much flavor. We sat in a lovely shaded area, just us two and our guide. It was a Great Tour! We took bikes to the restaurant which was a bit precarious due to not having good bike brakes on my bike. The bikes were a bit small for my tall husband so he could not ride for long. The restaurant food was delicious - loved the Elephant Ear Fish! We also received custom bamboo chop sticks - a nice touch! We briefly stopped at a mat making place as we waited for our bicycles. We saw a bit of how it is done but there was no way we could pack one of those mats for travel back to the USA. We also had stopped at the bamboo shirt, towel, etc factory on the way to the boat ride. We got a demonstration of how bamboo was superior to cotton and saw many of their products. At the end we had to snake through the aisles of products to exit. We sensed they wanted us to buy something but we found the push for that unappealing, plus there really wasn't much I would have wanted, especially with our limited packing space.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon Street Food Tour After The Dark
Saigon Street Food Tour After The Dark
Ho Chi Minh City

The food tour was okay. I'm not an adventurous eater so I knew going into it that I probably was not going to enjoy it much but my husband eats almost anything so he enjoyed it. The adventure was in traveling around the busy streets with food vendors. I do not eat meat but do eat seafood but I could not eat seafood when I saw the live creatures in the aquariums of the food vendors. I ate vegetarian that night at a noodle place where I believe our guide ate. He was vegetarian. It was tasty with a wonderful vegetarian broth and yummy tofu. I was very pleased. Our guide took us to a special Coffee Cafe where I had my first Egg Coffee, hot - amazing! It was like a decadent mocha dessert with layers of flavor. My first Egg Coffee but not my last.

Quality of Experience
A different and even fun experience.
Food
I liked the vegetarian noodles in broth with tofu. My husband had grilled pork, Vietnamese pizza (not great), Royal Noodles at vegetarian place and a fabulous smoothie which he really enjoyed. I loved the Egg Coffee!
Guides, Drivers and Staff
Our guide was trying to please us. Our driver drove us all over the place in heavy traffic - always with a smile.
Transport
Excellent and Kind Driver!
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City

We enjoyed seeing the war museum and other official buildings in Ho Chi Minh City. The visit to the lacquered art studio was educational and fun. We almost bought a piece but shipping to the USA could not be easily done. We were unable to carry the piece due to all the other luggage we had with us. Andy, our guide was informative, friendly, and fun. We had an excellent driver with a kindness in his heart. He navigated the streets with ease.

Quality of Experience
No complaints
Guides, Drivers and Staff
Great Guide and Driver. Phi Phi at the lacquered art studio was generous with her time and helpful. She enjoyed my husband's sense of humor.
Transport
The car was clean and always had bottles of water for us. The driver navigated the city easily even when we had him driving all over the place for food.
VIP Fast Track Service
VIP Fast Track Service
Vietnam

This was an excellent experience - so discrete and quick. The man helping us was extremely professional and moved us along the process at lightening speed with no snags.

Quality of Experience
No complaints - only praise!
Guides, Drivers and Staff
All very, very good!
Transport
Perfect!
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 25, 2026
Dear Jamie, Thank you so much for taking the time to write such a detailed review and for sharing your honest feedback with me. I truly appreciate it. I was very sorry to learn that some parts of your trip did not fully meet your expectations, especially the Cham Island snorkeling tour and the hotel experience in Da Nang. I completely understand your disappointment, particularly since the retreat was meant to be one of the highlights of your stay. As your trip took place during a busy... Read more

Dear Jamie,

Thank you so much for taking the time to write such a detailed review and for sharing your honest feedback with me. I truly appreciate it.

I was very sorry to learn that some parts of your trip did not fully meet your expectations, especially the Cham Island snorkeling tour and the hotel experience in Da Nang. I completely understand your disappointment, particularly since the retreat was meant to be one of the highlights of your stay.

As your trip took place during a busy holiday period in Vietnam, some services were unfortunately more crowded and less smooth than expected. I sincerely apologize for the inconveniences and truly hope you can still keep many wonderful memories of Vietnam from the rest of your journey.

Your feedback is incredibly valuable to us. We have learned a lot from your comments, and they will certainly help us improve our services and overall guest experience in the future.

It was truly a pleasure assisting you with this trip, and I genuinely hope we will have another opportunity to welcome you back to Vietnam someday. There are still so many beautiful places and experiences waiting for you here, and next time, my team and I will do our very best to provide you with an even better experience.

Thank you again for your kindness, patience, and understanding throughout the journey.

Warm regards,
Long

Had a great time The accommodations/ drivers...
Scotland | May 1 - May 9, 2026

S
Scott H.
Lynn, MA | Reviewed on May 11, 2026

Had a great time
The accommodations/ drivers / pickup and drop off s were good
My only complaint was we had a changing of the guard tour but they only do the actual guard change on Monday/Wednesday/Friday and that wasn’t the day we had scheduled had we been told ahead of time we could have chosen another day or maybe a different excursion other then that we were happy with everything else

Local specialist: Sophie Bonaque
Sophie
Sophie Bonaque
Local specialist in Lyon, France | Replied on May 26, 2026

Hi Scott,
Thank you very much for your review and for your precious comments. I'm thrilled it was a great experience for you and your friends.
I'm really sorry about the confusion for your activity, "changing of the guard tour". I can assure you that we double-check the dates we propose for the tours to our travellers, and that the changing of the guard normally takes place on Sundays. We were not aware of this change. I really hope you had a great time despite this inconvenience.
Thank you again for travelling with us!

I wish all the best,
Sophie at High Point Holidays

Catherina and her team helped plan a memorabl...
Belize | Mar 29 - Apr 6, 2026

J
Jen W.
Los Angeles, CA | Reviewed on May 11, 2026
Catherina and her team helped plan a memorable family vacation in Belize! We have a large family and Catherina was able to accommodate everyone based off of age and physical abilities. The trip was planned perfectly and everything went smoothly so we could enjoy our time together! Read more

Catherina and her team helped plan a memorable family vacation in Belize! We have a large family and Catherina was able to accommodate everyone based off of age and physical abilities. The trip was planned perfectly and everything went smoothly so we could enjoy our time together!

Hotel Reviews
ITZ'ANA RESORT
Placencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweet Songs Jungle Lodge, a Muy’Ono Resort
San Ignacio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Laughing Bird Snorkeling.
Laughing Bird Snorkeling.
Placencia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Monkey River Wildlife & Manatee Watch Adventure.
Monkey River Wildlife & Manatee Watch Adventure.
Hopkins Village
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jaguar Preserve
Jaguar Preserve
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
Maya Cacao Belizean Experience
Maya Cacao Belizean Experience
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
Green Iguana Conservatory
Green Iguana Conservatory
San Ignacio
Quality of Experience
Guides, Drivers and Staff
Transport
ATM Cave | Actun Tunichil Muknal
ATM Cave | Actun Tunichil Muknal
Belize
Quality of Experience
I
Food
Guides, Drivers and Staff
Transport
Leisure Day.
Leisure Day.
Belize
Xunantunich & Barton Creek
Xunantunich & Barton Creek
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on May 19, 2026
My dear Jen, you and your family are a great blessing to us all.
We are so grateful for the wonderful opportunity to meet you; sharing with you all has been so sweet, smooth, and enjoyable.
We value your trust and are extremely grateful to have become your local friends. Your hearts and eyes were captivated by the experience, with an open attitude to discover, learn, and enjoy.
All these and more virtues we discovered in you confirmed what beautiful human beings you are. This is very special...
Read more

My dear Jen, you and your family are a great blessing to us all.
We are so grateful for the wonderful opportunity to meet you; sharing with you all has been so sweet, smooth, and enjoyable.
We value your trust and are extremely grateful to have become your local friends. Your hearts and eyes were captivated by the experience, with an open attitude to discover, learn, and enjoy.
All these and more virtues we discovered in you confirmed what beautiful human beings you are. This is very special for us, because finding you in the world is magical, growing our collective passion and travel community.

Hoping for this to be only the first of a lot of adventures together, huge hugs to you my love.

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.