Kimkim Trip Reviews

4.8
Based on 19,758 ratings
Read 19,758 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

My family's trip to Costa Rica was exceptional.
Costa Rica | Mar 23 - Mar 30, 2026

Bryan
Bryan D.
Minneapolis, MN | Reviewed on Mar 31, 2026
My family's trip to Costa Rica was exceptional. We used Kimkim to get it set up and found it was a very easy process. Bryan Leon, at Serendipity Adventures, helped to plan, organize, and manage our trip. Bryan, Nancy, and Adrian, among others, worked diligently to make sure everything ran smoothly. Truthfully, I was very impressed. Our goal was to enjoy the vacation itself, not all of the minutiae normally required. We flew into Liberia, got picked up immediately and had a 3 hour... Read more

My family's trip to Costa Rica was exceptional. We used Kimkim to get it set up and found it was a very easy process. Bryan Leon, at Serendipity Adventures, helped to plan, organize, and manage our trip. Bryan, Nancy, and Adrian, among others, worked diligently to make sure everything ran smoothly.

Truthfully, I was very impressed. Our goal was to enjoy the vacation itself, not all of the minutiae normally required. We flew into Liberia, got picked up immediately and had a 3 hour drive (after a 5 and half hour flight) that felt like it was about 15 minutes long. The driver, Alex, was super friendly and was telling us stories all the way to our first resort. Every transport or activity was handled punctually and professionally. We stayed at 3 separate resorts over 8 days and each resort had it's own unique and interesting flavor. Every single guide was great and made the activities very engaging. Completely worth the cost, I've never had this much of a stress free vacation. The only thing I had to do was to show up and enjoy myself.

Serendipity Adventures set up an itinerary that was great. Transports were always 15-20 minutes early, and we had no issues the activities. Every guide was friendly, knowledgeable, and very engaging. I've never been on guided hikes with tour guides before and this trip spoiled me. It's so much more fun to go with someone who knows the area and can fill in so many details about the land and animals.

Shout out to all of the tours/guides:
Esteban at the North Fields Coffee tour (my wife now loves to mix light and dark roasted beans)
Bryan at the Arenal Volcano Park hike, thank you for being so engaging. The coconut drinks at the end of the hike were perfect.
Sergio at the Arenal Hanging Bridges walk, thanks for pointing out so many different animals and the history of the area.
Jorge at the Tapir Valley Nature Reserve Night walk. Such a beautiful area, seeing the Tapirs so close was great. Walking through the Tapir Valley at night is an incredible experience.
Manny at the Rio Celeste hike. Thank you for guiding my family on the hike and finding all of those small snakes and insects we never would have seen otherwise.
Kevin from the Patron fishing boat. I can still taste the tuna you and the crew prepared, one of the most delicious meals I've ever had.

Activity Reviews
Introduction to the Gulf of Papagayo
Introduction to the Gulf of Papagayo
Gulf of Papagayo

Absolutely beautiful area.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Fishing Tour with Patron
Half Day Fishing Tour with Patron
Gulf of Papagayo

Great time, was my first time fishing in the ocean. Enjoyed it immensely. Caught a tuna and Kevin and his crew prepared the best meal from it I've ever had.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Celeste & Tenorio Volcano Private Hike
Rio Celeste & Tenorio Volcano Private Hike
Bijagua / Rio Celeste

Beautiful area, great hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapir Valley Nature Reserve Night Walk
Tapir Valley Nature Reserve Night Walk
Bijagua / Rio Celeste

Possibly the highlight of the entire trip. Walking through the forest at night was incredible. Starting the hike in the daylight and then watching the sun set before continuing was amazing.

Quality of Experience
Guides, Drivers and Staff
Jorge was an incredible guide. So very knowledgeable about the area and it's history.
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Everything was great, walking over the hanging bridges was an incredible experience.

Quality of Experience
Guides, Drivers and Staff
Sergio, the guide was excellent and extremely knowledgeable.
Transport
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

So much fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna

So much fun, eating chocolate and drinking coffee in the morning, what more can one ask for?

Quality of Experience
Guides, Drivers and Staff
Our guide, Esteban, definitely can talk coffee and the best way to prepare it. You're definitely in good hands if you want to learn how to brew a perfect cup of coffee.
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 31, 2026

Hola Bryan!

Thank you so much, this truly means the world to us! I'm so glad to hear everything flowed smoothly and that you and your family got to simply show up and enjoy every moment.

It was an absolute pleasure helping bring this trip to life, and I'll be sure to share your kind words with Nancy, Adrián, Alex, and all the guides who made it special.

I also loved the picture of the tapir you took, what an incredible moment to capture! Hope to welcome you back to Costa Rica someday!

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica🐦☀️🌿

New Zealand REview
New Zealand | Mar 11 - Mar 24, 2026

Mark
Mark M.
Los Angeles, CA | Reviewed on Apr 01, 2026
We enjoyed everything in New Zealand and Monika did a great job tailoring the itinerary for what we wanted to do. The only thing we would change next time it to spend only one night and/or skip Christchurch. It was just another city with not much to offer us for what we liked to do. The beach was nice, a little far from the center city, but the area near the beach was basically closed down. The hotel we had was nice, but had homeless people right outside the door. Can't really help that,... Read more

We enjoyed everything in New Zealand and Monika did a great job tailoring the itinerary for what we wanted to do. The only thing we would change next time it to spend only one night and/or skip Christchurch. It was just another city with not much to offer us for what we liked to do. The beach was nice, a little far from the center city, but the area near the beach was basically closed down. The hotel we had was nice, but had homeless people right outside the door. Can't really help that, I understand. We loved all the other cities/towns we went too and had amazing sights! The Milford Sound boat was spectacular.

Hotel Reviews
Millennium Hotel Queenstown
queesntown

Great location and very nice room. Spent three nights here and it was a good spot for our daily treks. Plenty to do around Queenstown and a short ride to Arrowtown.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shakespeare B&B
Te Anau

Large room and the owners were great. Nice breakfast and plenty of space to hang out. Very near the lake and the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Milford Sound Overnight Cruise - Real NZ Milford Mariner

The boat was terrific! The state room was small, but we had our own bathroom. This was simply an amazing experience. We took pictures but this was the type of scenery where pictures don't do it justice. You have to experience Milford Sound.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oakridge Resort
Wanaka

Great place with terrific restaurant, although it was not open every day. The pool and spa area was great.

Authenticity & Character
Location
About 1.5 miles from the lake and main area.
Staff
Cleanliness & Comfort
Lake Tekapo Holiday Homes - various properties
Lake Tekapo

This was a rental house and in a great location other than there was no lake view but it was in a wooded area about 150 feet from the lake. Had washer and dryer which we used to freshen up before the rest of our tip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Christchurch City Hotel
Christchurch

Newer place and the room was great.

Authenticity & Character
Location
Location was great and in the center city, however, there are homeless people here and there and some were outside the hotel Not the hotel's fault.
Staff
Cleanliness & Comfort
PurePod Greta Valley (Greystone)

Doesn't get better than this! Very private. Great star gazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The White Morph - Heritage Collection
Kaikoura

We had a ocean front room which made all the difference.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carnmore Chateau Marlborough
Blenheim

Good place and location. Nice restaurant and bar area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milford Sound Overnight Cruise (Real NZ)
Milford Sound Overnight Cruise (Real NZ)
Milford Sound

This is a must to do. The scenery is breathtaking and pictures don't do it justice. The ship is very cool and the captain was able to pull the ship within a few feet of soaring cliffs and waterfalls. We could feel the mist from the falls. The kayak trip from the boat was really fun and you get the chance to swim off the back of the ship....mighty cold water, but worth it. Food was good and star gazing was terrific!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mou Waho Island by Water taxi - self guided
Mou Waho Island by Water taxi - self guided
Wānaka

To be honest, we didn't think this was going to be anything we wanted to do; however, it was spectacular! The boat captain, Hannah, was very knowledgeable and Mou Waho Island was way better than expected. The short hike to the top is steep in some areas, but well worth the views. Try to find the unmarked trail near the lookout area to get to the other side of the island for breathtaking views and quiet.

Quality of Experience
Guides, Drivers and Staff
Transport
Marlborough Icons Wine Tour
Marlborough Icons Wine Tour
New Zealand

We expected to see more than two wineries and didn't know this tour included a boat ride featuring see food. The two wineries we visited were terrific and the boat ride was really nice, so it turned out to be a great first day of our trip. Met some nice people and ate fresh mussels and salmon. We ended up visiting two other wineries the next day before headed south. It's important to note that we love NZ wines so the start of our trip in this area was perfect.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 03, 2026

Hi Mark and Theresa,

Thank you so much for your feedback — I really appreciate it.

I’m so glad you loved New Zealand overall, especially Milford Sound and the other destinations.

It was a pleasure planning your trip, and I wish you many more memorable souvenirs and travels ahead.

Warm regards,
Monika

Paris is a wonderful city to explore
France | Mar 19 - Mar 24, 2026

T
Taryn S.
| Reviewed on Mar 31, 2026
Spent a fantastic week in Paris planned by Audrey. She was so helpful in listening to what we wanted to explore and helping to make it a reality. Blue Fox Travel was a great company for our one day trip to Normandy with Antoine and our other to taste champagne with Matthew. Both tours were educational and fun with great hosts. Hotel Lorette’s rooms were well sized, comfortable, and it was a nice perk to be able to visit their other locations when needing a break while walking around the city.... Read more

Spent a fantastic week in Paris planned by Audrey. She was so helpful in listening to what we wanted to explore and helping to make it a reality. Blue Fox Travel was a great company for our one day trip to Normandy with Antoine and our other to taste champagne with Matthew. Both tours were educational and fun with great hosts. Hotel Lorette’s rooms were well sized, comfortable, and it was a nice perk to be able to visit their other locations when needing a break while walking around the city. Would absolutely recommend the Seine River cruise, going atop the Arc de Triomphe, and taking a food tour around Paris.

Hotel Review
Hôtel Lorette - Astotel
Paris

Hotel Lorette’s rooms were well sized, comfortable, and it was a nice perk to be able to visit their other locations when needing a break while walking around the city. Nicely located nearby the metro, grocery store, pharmacy and many wonderful restaurants.

Authenticity & Character
Location
Close to metro, grocery, and pharmacy.
Staff
Cleanliness & Comfort
Super clean and comfortable
Activity Reviews
Gourmet food tour in Saint-Germain-des-Prés
Gourmet food tour in Saint-Germain-des-Prés
Paris

We had the most delicious food on this tour! Was so interesting to learn about not only the food but also the skilled artisans. Felt personalized and not rushed. We were full after!

Quality of Experience
Guides, Drivers and Staff
Full-day excursion from Paris of D-day beaches - U.S. sector
Full-day excursion from Paris of D-day beaches - U.S. sector
Paris

So happy we went in the off season to learn about D Day and visit the historic sites and museum. There was so much to learn and our guide Antoine was a wealth of knowledge. Absolutely worth it.

Quality of Experience
Guides, Drivers and Staff
Antoine (Anthony)
Transport
Small group was really nice
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

You really could spend all day at the Louve. Iconic for a reason

Quality of Experience
Self-Guided Visit of Arc de Triomphe (Entrance Tickets)
Self-Guided Visit of Arc de Triomphe (Entrance Tickets)
Paris

Amazing views of the city. Very easy to do on your own. Look for the signs to go under the ground to the Arc as you cannot dodge traffic.

Quality of Experience
Reims Tour Champagne (small group tour)
Reims Tour Champagne (small group tour)
Paris

Very interesting to learn about champagne, Dom P, and visit multiple champagne houses. Appreciated being able to see both large and small scale production. Nice there was no pressure to purchase, only enjoy the day. Lunch in Epernay was also nice. Our guide Matthieu was knowledgeable, easy to understand, and fun.

Quality of Experience
Guides, Drivers and Staff
Matthieu
Transport
Seine River Cruise
Seine River Cruise
Paris

Absolute must for anyone visiting the city for the first time. Easy way to see the big attraction sites. Bundle up as being on the water is always a bit chilly (have done this at night both in March and June).

Quality of Experience
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Apr 02, 2026

Hi Taryn,

Thank you for your kind feedback.
I am delighted you enjoy your stay in Paris, and the different excursions!
I look forward to welcoming you again in France!
Best,
Audrey

Morocco Memories
Morocco | Mar 17 - Mar 26, 2026

I
Ian R.
Australia | Reviewed on Mar 31, 2026

From start to finish our Morocco experience was one to remember. Nihad was professional and prompt with any questions or actions required. The hotels and riads we stayed in were fascinating and well chosen, particularly for location. Our city guides were informative and knowledgeable and helped us understand the cities and sites we visited. We had two drivers, and the second one in particular, Abelhadi, made us feel welcome and our long journeys safe and enjoyable. Moroccan hospitality is warm and we would love to explore it more.

Local specialist: Nihad Hammi

Monika and KIMKIM: Thank you for helping make our trip to Aotearoa an amazing experience.
New Zealand | Feb 23 - Mar 25, 2026

P
Pam O.
Seattle, WA | Reviewed on Mar 31, 2026
Monika and KIMKIM:
Thank you for helping to make our trip to Aotearoa an amazing experience. Your arrangements were flawless and made our busy schedule flow easily. I enjoyed the Great Barrier Island backpack trip, the Aotea Trek, arranged by Mike. The scenic drives around the country were a pleasure, especially Rotorua to New Plymouth and Oamaru to Queenstown. The Transalpine Rail trip and hike were a highlight. The backpack trip up the Caples and Greenstone Rivers was fantastic. And...
Read more

Monika and KIMKIM:
Thank you for helping to make our trip to Aotearoa an amazing experience. Your arrangements were flawless and made our busy schedule flow easily. I enjoyed the Great Barrier Island backpack trip, the Aotea Trek, arranged by Mike. The scenic drives around the country were a pleasure, especially Rotorua to New Plymouth and Oamaru to Queenstown. The Transalpine Rail trip and hike were a highlight. The backpack trip up the Caples and Greenstone Rivers was fantastic. And I really enjoyed the Doubtful Sound Cruise, kayaking and diving into the Doubtful Sound from our ship, the Navigator. I also enjoyed the time we spent on Kapiti Island, birdwatching, hiking and learning more about the Maori culture and New Zealand's conservation efforts. I would love to come back and slow the pace a bit.

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 02, 2026

Hi Pam,

Thank you so much for your lovely message — I’m really happy to hear you had such an incredible experience in Aotearoa and enjoyed all the adventures and highlights along the way.

It was a real pleasure helping plan your trip, and I wish you many more memorable memories and trips ahead.

Warm regards,
Monika

Original Travels - Morocco - Excellent experience
Morocco | Mar 23 - Mar 31, 2026

U
Uriel P.
Newark, NJ | Reviewed on Mar 31, 2026
Original Travels (Hamza and Said) made the booking of and in-country experience incredibly easy and enjoyable for our trip to Morocco. Everyone was so polite and cared for our comfort every step of the way. We had a few local guides throughout our 9 day trip that were very knowledgeable, polite, and showed us places we would not have found on our own. Our accomodations were excellent everywhere we went. But best of all was our driver Tayeb who immediately became part of our journey. He was... Read more

Original Travels (Hamza and Said) made the booking of and in-country experience incredibly easy and enjoyable for our trip to Morocco. Everyone was so polite and cared for our comfort every step of the way. We had a few local guides throughout our 9 day trip that were very knowledgeable, polite, and showed us places we would not have found on our own. Our accomodations were excellent everywhere we went. But best of all was our driver Tayeb who immediately became part of our journey. He was certainly professional and made sure our transfers were comfortable and the experience we wanted, but he enriched the adventure with great conversations, sharing so much knowledge about Morocco both historical and present, and we left feeling like he was a close friend.we highly recommend asking for Tayeb if you travel to Morocco!!

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

Mohammed and his team were most welcoming and you felt at home with 5 star hospitality. The restaurant was lovely and the views not only from the hotel but within the surrounding neighborhood were stunning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pure House Marrakech
Marrakech

Can't say enough good things about this beautiful riad and the incredible staff. Accomodations and people that you'll want to be surrounded by for days. A perfect Oasis amidst the bustling medina. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Mar 31, 2026

Hi Uriel,

Thank you so much for your wonderful review! We’re glad to hear that your trip to Morocco was enjoyable and smooth. Tayeb and our team are so happy that they could make your experience special and share the beauty of Morocco with you. We really appreciate your kind words and recommendation.

It means a lot to us. We hope to welcome you back to Morocco again in the future!

Best Wishes,
Hamza

From the very beginning, Noga planned an amazing Icelandic adventure.
Iceland | Mar 22 - Mar 30, 2026

Spongie
Spongie K.
Newark, NJ | Reviewed on Mar 31, 2026
From day one, Noga planned an incredible trip with all the sights and attractions we wanted for our first Iceland adventure. From how easy it was to get around Reykjavik to our Blue car rental for the driving part of the trip, everything went smoothly. You can't predict Iceland's unpredictable weather, and some outdoor activities were canceled due to a blizzard. Nick and Maria were quick to adjust our itinerary. Our car rental's AI system still had glitches even after being turned off. I... Read more

From day one, Noga planned an incredible trip with all the sights and attractions we wanted for our first Iceland adventure. From how easy it was to get around Reykjavik to our Blue car rental for the driving part of the trip, everything went smoothly. You can't predict Iceland's unpredictable weather, and some outdoor activities were canceled due to a blizzard. Nick and Maria were quick to adjust our itinerary. Our car rental's AI system still had glitches even after being turned off. I contacted Nick, who immediately reached out to the car rental company, and within minutes, we knew it was safe to drive. Our safety was the top priority, and with our expert team of Noga, Maria, and Nick, every question and concern was answered instantly. We can't praise our dedicated team of Noga, Maria, and Nick enough! 🥰

Hotel Reviews
Blue Hotel Fagrilundur
Bláskógabyggd

We stayed two nights at the Blue Hotel. Our room was nice, clean, and comfortable enough for two people. They offered breakfast, which they called continental-style, but it was definitely more than that. They had a great coffee machine that served everything from lattes to espressos to hot chocolate. They also had bacon, beans, and a scrambled egg station for hot food. The breakfast included the usual cereals, yogurt, meats and cheeses, along with a variety of breads and mini pancakes with different toppings. There were hot tubs outside, and many guests used them. The hotel provided each guest with a fluffy robe and slippers, which was a nice touch.

Authenticity & Character
The Blue Hotel had a typical minimalist Scandinavian style, yet it was comfortable. Their reception area and breakfast room were in a separate building, designed in a more log-cabin style, but very charming.
Location
There was a charming restaurant called Mika across the street, and we dined there both nights. The tomato farm was next door, and we had lunch at the new wine bar and cafe. We shared a delicious appetizer and their famous tomato soup with bread. Location was great as it was within 15 minutes of waterfalls, geysers, and our lagoon to take a wonderful soak.
Staff
All of the staff were friendly and eager to assist.
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

Our room was sufficient and offered enough space for two. It was clean and comfortable. I still can't get over not having a top sheet or washcloths. It must be a European thing, and I will remember to pack washcloths. The staff was excellent. When we needed a cab, we just went to the front desk; they pressed a button, and a cab driver arrived in the lobby to pick us up within minutes. Breakfast was included with our stay. There was a variety of cereals, yogurts, meats, and cheeses, wonderful bread including their rye bread, a tasty tuna salad, and I happened to like pickled herring, which was available every morning. They also had hard-boiled eggs and some fruit. It was definitely enough to start your day and get you through.

Authenticity & Character
This appeared to be a contemporary hotel. It had an elevator, a breakfast room, and a place for happy hour, but no food was served after breakfast.
Location
It could have been more centrally located. Reykjavik is a walkable city, but we had severe winds and blowing snow, which made it a little more difficult to walk to the areas we wanted to visit.
Staff
The staff was friendly, kind, and personable, and their English was flawless. I needed medication kept refrigerated, and they accommodated me.
Cleanliness & Comfort
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Apr 01, 2026

Thank you, Spongie! I loved working with you and am so glad you had a successful trip in beautiful Iceland. We really appreciate your thorough review of the hotels, as we use this valuable information to improve trips for future travelers. I hope you're settling in nicely at home and we look forward to hearing from you when you're ready to plan your next adventure!

Pom was our first guide in Bangkok. He was v...
Thailand | Mar 20 - Mar 28, 2026

P
Paige I.
Chicago, IL | Reviewed on Mar 31, 2026
Pom was our first guide in Bangkok. He was very knowledgeable and full of positive energy! Read more

Pom was our first guide in Bangkok. He was very knowledgeable and full of positive energy!

Hotel Reviews
My Beach Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aksara Heritage
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mode Sathorn Hotel Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hoa Tran

They arranged everything we wanted to do and see...
Finland | Mar 20 - Mar 29, 2026

Jim
Jim L.
Denver, CO | Reviewed on Mar 31, 2026
Thanks to Moonika, we only had to decide which to places we wanted to see and what we wanted to experience. She arranged authentic, small group experiences with guides and drivers that were genuinely helpful, knowledgeable and happy to be taking care of us. Thanks for arranging everything, we had a great vacation. Read more

Thanks to Moonika, we only had to decide which to places we wanted to see and what we wanted to experience. She arranged authentic, small group experiences with guides and drivers that were genuinely helpful, knowledgeable and happy to be taking care of us. Thanks for arranging everything, we had a great vacation.

Activity Reviews
Korouoma Canyon & Frozen Waterfalls Adventure
Korouoma Canyon & Frozen Waterfalls Adventure
Finland

This hike was a bit strenuous but I made it. The trail is well maintained and popular with locals and other tourist groups. Even though the parking lot was full, we didn’t see too many other people and most of the time we had the trail to ourselves as long as we kept moving. The scenery was amazing.

Quality of Experience
Our guide cooked us lunch. He had amazing outdoor skills.
Food
Our guide is a great cook and prepared a picnic lunch for us that involved roasting over an open flame. A great experience.
Guides, Drivers and Staff
Transport
Small group and a SUV for transport instead of a van.
Snowshoeing in Pyhä-Luosto National Park
Snowshoeing in Pyhä-Luosto National Park
Finland

Our guide is very in tune with the first surroundings and shared his knowledge with us along the way. The trails through the forest are well marked, and the experience was very relaxing and mildly challenging, which was what we were looking for. The area was adjacent to our hotel and our guide met us there. The equipment was in good condition and easy to use.

Quality of Experience
Our guide explained the features of the landscape, which I found interesting
Guides, Drivers and Staff
Our guide is a local and had lots of knowledge and experience in the area. He was very personable and was someone who enjoyed sharing the forest with us.
Transport
This activity did not require transportation
Chasing the Northern Lights by Snowmobile
Chasing the Northern Lights by Snowmobile
Pyhä

We had a great night under the stars and auroras. The warm clothes and boots they provided was everything we needed to be comfortable. Our guide instructed us on how to operate the snowmobile and then we rode under the stars to a place where we could see the auroras.

Quality of Experience
We had a small group and a guide who knew where to take us
Guides, Drivers and Staff
It was obvious to me that our guide enjoyed taking people on adventures.
Transport
The snowmobile was easy to drive and the trails were well maintained. Our guide picked us up and dropped us off. Very convenient
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Apr 01, 2026

Hello Jim,

Thank you so much for your kind words, it really means a lot! I’m so glad you had a great trip and enjoyed the experiences and guides. It was a pleasure arranging this for you. I will make sure to share your feedback with the providers as well. Thank you and I hope to have you as our guests again in the future.

Best,
Moonika

Hoa was an amazing trip coordinator
Thailand | Mar 5 - Mar 30, 2026

Pamela
Pamela K.
Flagami, FL | Reviewed on Mar 31, 2026
Hoa was an amazing trip coordinator and specialist. Her attention to detail was superb and we appreciated her handling all the details quickly and efficiently. She checked with us each step of the way while on our trip to ensure all was well and when we had an issue in Borneo she managed it efficiently as well! We spent a month touring SE Asia and during that time, we were very satisfied with the itinerary, the activities and the included meals. Thank you, Hoa for a job well done ! Read more

Hoa was an amazing trip coordinator and specialist. Her attention to detail was superb and we appreciated her handling all the details quickly and efficiently. She checked with us each step of the way while on our trip to ensure all was well and when we had an issue in Borneo she managed it efficiently as well! We spent a month touring SE Asia and during that time, we were very satisfied with the itinerary, the activities and the included meals. Thank you, Hoa for a job well done !

Hotel Review
Perkasa Hotel Mt. Kinabalu
Kundasang

We loved this hotel and were shocked that it was only rated as a 3 star. The setting was amazing - we felt like we were in the Alps! The room was well appointed and appeared to have been recently renovated- food was good as well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Authentic Mekong Delta by Joining Speedboat
Authentic Mekong Delta by Joining Speedboat
Ho Chi Minh City

Seeing how people live along the River was wonderful. But the condition of the river was very sad. Water hyacinths clog the entire river suffocating fish life and making it nearly impossible for boat engines to, get through. Ho Chi Minh City is a beautiful city with nice restaurants and we enjoyed the hotel we stayed at. The value was good, but it was sad to see how people are forced to live along the River.

Quality of Experience
Get the Govt to clean up the River - it is an amazing resource !
Food
Guides, Drivers and Staff
Transport
Our driver was great and the boat captain got through the delta…the long boat captains were also good. The river was so dilthy the further you went up river. Human waste, garbage, smells (ugh).
Fishermen Lifestyle at Cam Thanh Coconut Village by Basket Boat & Bicycle
Fishermen Lifestyle at Cam Thanh Coconut Village by Basket Boat & Bicycle
Hoi An

This day was great fun! Seeing how the locals fish, experiencing the basket boats through the water coconuts, lunch at a local home and finishing the evening in old time with the lantern lighting!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Ha Long Bay - Lan Ha Bay (Orchid Cruise)
Onboarding - Ha Long Bay - Lan Ha Bay (Orchid Cruise)
Ha Long Bay

One of our absolute favorites! The setting was welcoming and delightful to wake up to each day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran

Wonderful Malaga excursion
Spain | Mar 20 - Mar 27, 2026

K
Kirk D.
Seattle, WA | Reviewed on Mar 31, 2026
We had a wonderful trip exploring southern Spain. Starting in Malaga, we had a delicious tapas tour with our guide Emilio. We had plenty of time to also tour on our own checking out multiple attractions including Castillo Gibralfaro and the Picassos birthright museum. The kayak tour in La Heradurra showcase the beautiful coastline of the area. Two of our favorite outings were the hikes to El Saltillo mountain village and to the amazing canyons of Caminino del Rey. Ronde was our favorite... Read more

We had a wonderful trip exploring southern Spain. Starting in Malaga, we had a delicious tapas tour with our guide Emilio. We had plenty of time to also tour on our own checking out multiple attractions including Castillo Gibralfaro and the Picassos birthright museum. The kayak tour in La Heradurra showcase the beautiful coastline of the area. Two of our favorite outings were the hikes to El Saltillo mountain village and to the amazing canyons of Caminino del Rey. Ronde was our favorite city to visit with it being perched on its elevated picturesque mesa. The trip offered a unique variety of activities and settings to explore. We loved it all.

Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Mar 31, 2026

Hi Kirk! Thank you so much for your kind review! I’m so happy to hear that you and your family loved the Andalusian coastline, mountainside, gorges, and cliffs! Ronda is definitely my favorite place in Spain, and I love that it’s now one of yours too! ⛰️🇪🇸

We look forward to helping plan the next Danielson family trip, wherever you go next! ✨
Julia 😊

My Philippines introduction (Palawan & Manila)
Philippines | Mar 19 - Mar 24, 2026

Chuck
Chuck W.
Palo Alto, CA | Reviewed on Mar 31, 2026
Cami did a very good job planning my trip! My flight arrived in Puerto Princesa 15 minutes earlier than scheduled, so I arrived before my guide, Rick, who did arrive at the scheduled time :-). Rick gave me a nice city tour as planned, skipping a temple, at my request — I had seen more than enough temples! My day tour of the Subterranean River NP (mangrove and cave tours) was very nice — the highlight of my visit to Puerto Princesa! My trip in a “public van” was a nightmare — one of the... Read more

Cami did a very good job planning my trip! My flight arrived in Puerto Princesa 15 minutes earlier than scheduled, so I arrived before my guide, Rick, who did arrive at the scheduled time :-). Rick gave me a nice city tour as planned, skipping a temple, at my request — I had seen more than enough temples! My day tour of the Subterranean River NP (mangrove and cave tours) was very nice — the highlight of my visit to Puerto Princesa!

My trip in a “public van” was a nightmare — one of the worse travel experiences of my life! I was the 10th of 10 oassengers, squeezed into a temporary seat with no seat belt or headrest squeezed between two oversized men pressing hard against me on my sides! This was a 6 hour ride — I feel lucky to have lived through it !

My 2 days in El Nido went as planned — 2 days island hopping with snorkeling at each island including lunch and some caving. I was not picked up by a tricycle as expected, but by a tour agent on foot, as I was in easy walking distance of the gathering spot.

I was picked up on time for my ride to the El Nido airpprt and again at the Manila airport for my ride to the hotel. I used the Grab app to visit downtown Nanila before deoarting for Guam :-)

I had goid weather throughout ;-)

Local specialist: Cami Sarmiento

Our trip through Morocco with Mouad was truly Amazing!
Morocco | Mar 23 - Mar 27, 2026

K
Kim C.
Kernersville, NC | Reviewed on Mar 31, 2026
Our trip through Morocco with Mouad was truly unforgettable. From the moment he picked us up in Marrakech, we felt completely taken care of—safe, relaxed, and free to enjoy every moment of the journey. Mouad is not just a driver; he’s a guide, a storyteller, a problem‑solver, and someone who genuinely cares about creating an exceptional experience. He planned our route with so much thought, balancing adventure with comfort. We explored the Atlas Mountains, wandered through ancient kasbahs,... Read more

Our trip through Morocco with Mouad was truly unforgettable. From the moment he picked us up in Marrakech, we felt completely taken care of—safe, relaxed, and free to enjoy every moment of the journey. Mouad is not just a driver; he’s a guide, a storyteller, a problem‑solver, and someone who genuinely cares about creating an exceptional experience.

He planned our route with so much thought, balancing adventure with comfort. We explored the Atlas Mountains, wandered through ancient kasbahs, watched the landscape shift into the vast Sahara, and woke up to sunrise over the dunes—each moment more magical than the last. Mouad always knew the best viewpoints, the most authentic food stops, and the perfect timing to avoid crowds.

What stood out most was his kindness and professionalism. He was patient, flexible, and always one step ahead—making sure we had water, adjusting plans when needed, and sharing insights about Moroccan culture, history, and daily life that made the trip feel deeply personal. We never felt rushed; instead, we felt like we were traveling with a friend who wanted us to love his country as much as he does.

Thanks to Mouad, our Morocco adventure was seamless, romantic, and full of memories we’ll carry forever. We couldn’t recommend him more highly.

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

Our stay at Dar Rihana Dades was one of the absolute highlights of our Morocco trip. This guesthouse is a gem — intimate, beautifully designed, and run with so much heart that you feel like a cherished guest from the moment you arrive. 🌄 Atmosphere & Hospitality Dar Rihana Dades is tucked into the dramatic landscapes of the Dades Valley, and the setting alone feels magical. The property is warm, peaceful, and thoughtfully decorated, with cozy rooms and stunning views. What makes it truly special, though, is the hospitality. The team is kind, attentive, and genuinely invested in making your stay unforgettable. 🍽️ The Food — Absolutely Amazing The food here deserves its own paragraph. Dinner at Dar Rihana Dades was one of the best meals we had in Morocco — multi‑course, beautifully prepared, and full of rich, authentic flavors. Every dish felt homemade in the most elevated way, from the fresh salads to the perfectly cooked tagines to the desserts that felt like a final hug from the kitchen. Breakfast was just as impressive: generous, fresh, and full of variety. You can feel the love and pride in every bite. 🧡 **A Stay That Feels Personal** What sets Dar Rihana apart is how personal everything feels. It’s a small guesthouse, so the experience is intimate and peaceful. The staff remembers you, checks in on you, and makes sure you have everything you need. It’s the kind of place where you instantly relax and feel at home. 🌟 Overall Dar Rihana Dades is exceptional — warm, romantic, beautifully run, and serving some of the best food in the region. If you’re traveling through the Dades Gorge, this is the place you want to stay. We would return in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad al Rimal
Marrakech

We stayed at Riad Al Rimal on both the first and last nights of our Morocco trip, and it was the perfect way to begin and end our journey. The riad is warm, welcoming, and beautifully located just steps from Jemaa el‑Fnaa, yet it feels peaceful the moment you step inside. 🌙 First Night — A Gentle Landing in Marrakech After a long travel day, arriving at Riad Al Rimal felt like exhaling. The staff greeted us with genuine kindness, mint tea, and the kind of hospitality that instantly makes you feel at home. Our room was cozy, clean, and full of Moroccan charm. We loved wandering up to the rooftop to take in the city lights and enjoy the quiet after the bustle of the medina. 🌿 **Hammam & Spa — A Highlight of the Entire Trip We booked the hammam and massage during our stay, and it was one of the most relaxing, memorable experiences of our entire trip. The hammam was authentic and soothing—warm steam, gentle exfoliation, and a feeling of being completely cared for. The massage afterward was exceptional, leaving us relaxed, refreshed, and glowing. It was the perfect romantic reset in the middle of our travels. 🌙 **Last Night — A Beautiful Farewell Returning to Riad Al Rimal at the end of our journey felt like coming back to a familiar haven. The staff remembered us, welcomed us warmly, and made our final night in Morocco feel special. We enjoyed one last rooftop moment, soaking in the atmosphere and feeling grateful for such a comforting place to end our adventure. Overall Riad Al Rimal is not the flashiest riad in Marrakech, but it is warm, reliable, well‑located, and full of heart. The staff, the rooftop, the hammam, and the peaceful atmosphere made both our first and last nights truly lovely. We would happily stay here again.

Authenticity & Character
Beautiful
Location
Convenient to the Medina
Staff
Every need was taken care of.
Cleanliness & Comfort
Wonderfully clean!
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Mar 31, 2026

Dear Kim,
Thank you so much for sharing this wonderful review. It means a lot to hear how much you enjoyed your journey with Mouad. We’re truly grateful for your kind words and thrilled that Morocco left you with such unforgettable memories.
Hassan

The trip was everything we expected. The smal...
Peru | Mar 18 - Mar 25, 2026

Sue
Sue J.
Seattle, WA | Reviewed on Mar 31, 2026
The trip was everything we expected. The smaller hotels were so much nicer than the larger ones, and the personal service was very much appreciated. The guides were extremely informative, and we'll be fortunate to remember even a portion of everything we were shown and told.
When my suitcase was taken, you were extremely helpful in recovering it.
My only complaint was the last day, when no transportation was provided for the cooking class. When we finally got there and found the area, it...
Read more

The trip was everything we expected. The smaller hotels were so much nicer than the larger ones, and the personal service was very much appreciated. The guides were extremely informative, and we'll be fortunate to remember even a portion of everything we were shown and told.
When my suitcase was taken, you were extremely helpful in recovering it.
My only complaint was the last day, when no transportation was provided for the cooking class. When we finally got there and found the area, it was late and we were unable to participate. Stacked against all of the positive, that was just a small glitch.
I still don't know why we had a charge of 500 dollars at Las Qolqas. I would like to know what it was for if possible. Could you do some research for me?
My daughter knows a couple of travel agents here in Billings, and she has shared with them several times who you are and how helpful you have been. We will definitely continue to spread the word and will again choose you when we travel again.
Thank you, thank you, thank you for a wonderful trip.

Hotel Reviews
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

What a beautiful setting!!! We felt pampered and blessed by the straight-up mountains that surrounded us. The staff were always helpful and polite, and the massage therapists did a great job. The drivers that took us to town and back were very polite and helpful with directions for getting around town. I'm not sure why we have an extra charge, but that is the only negative. Great choice!

Location
Staff
Cleanliness & Comfort
Quinta San Blas by Ananay Hotels
Cusco

Again, the staff were extremely helpful and friendly and went out of their way to help us in any way. The courtyard was a pleasant place to relax, and sitting under the umbrellas during the showers with a glass of wine was very easy to do. The steep grade was hard at first, but we quickly adjusted to the climb, and soon it seemed quite natural.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Antigua Miraflores
Lima

Very helpful staff, wonderful area to sit and relax, good location for exploring.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Arrival to Lima: Free Day to Explore
Arrival to Lima: Free Day to Explore
Lima

We appreciated the ideas you presented for our free time. The hotel was so close to the ocean, and the pyramid and other historic sites were fun to visit. We had no trouble filling the time for our first free day, and the courtyard of the hotel was amazing! What a wonderful place to sit and relax.

Quality of Experience
Guides, Drivers and Staff
City maps and street names were often confusing...
Local specialist: Johanna Fabian

Our trip to Japan was truly a 5-star experien...
Japan | Mar 20 - Mar 28, 2026

Lindsey
Lindsey B.
Honolulu, HI | Reviewed on Mar 31, 2026
Our trip to Japan was truly a 5-star experience from beginning to end. We traveled as three generations — my mother (70), my daughter (13), and me (43) — and the pace of the itinerary was absolutely perfect for all of us. Every accommodation reflected what we had shared as priorities, including thoughtful locations, wonderful amenities, and memorable meals. We especially appreciated the ryokans and the opportunity to experience onsen culture in such an authentic and comfortable way. One of... Read more

Our trip to Japan was truly a 5-star experience from beginning to end. We traveled as three generations — my mother (70), my daughter (13), and me (43) — and the pace of the itinerary was absolutely perfect for all of us. Every accommodation reflected what we had shared as priorities, including thoughtful locations, wonderful amenities, and memorable meals. We especially appreciated the ryokans and the opportunity to experience onsen culture in such an authentic and comfortable way.

One of the most meaningful highlights of our trip was the private cooking experience in Takayama with Toma, Hisa, and Bob. Being welcomed into their home was incredibly special. They created such a warm and comfortable environment and even invited us to dine in their formal dining room. Their home is a cultural treasure, having been the birthplace of more than 6,000 babies over generations, as their family served as obstetricians for the community for decades. Sharing food, stories, and history in such a personal setting created memories we will cherish forever.

Our journey from Takayama to Kanazawa with Ku included a stop in Shirakawa-go to see the UNESCO village. Ku was an excellent driver and guide, sharing insider knowledge about the best times to visit each house and helping us avoid crowds. Her kindness and professionalism made the day feel relaxed and seamless. In Kanazawa, Megu introduced us to the local food scene, taking us to places we never would have discovered on our own and helping us navigate ordering and regional specialties. It was an incredible culinary experience and truly one of the highlights of our trip. The following morning, Megu guided us through the samurai district, beautiful gardens, and geisha district, sharing thoughtful context that made each stop feel meaningful and engaging.

Throughout the entire experience, Leny and her team were incredibly attentive and supportive. They kept us informed about where we needed to be, were always available to answer questions, and even helped recover my daughter’s retainer after it was accidentally left behind at a hotel. Their attention to detail and genuine care allowed us to fully relax and enjoy every moment.

Overall, this was an exceptional trip filled with unforgettable experiences, cultural connection, and thoughtful planning. We are deeply grateful for the care and expertise that went into creating such a special journey for our family. Highly recommend.

Hotel Reviews
HOTEL AO KANAZAWA
Kanazawa

Very friendly staff, clean rooms, lovely bathrooms, comfy beds. Great food, loved the breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Hidatei Hanaougi
Takayama

Amazing experience, wonderful service, beautiful rooms and truly immersive experience. Private onsen was beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kanazawa Half Day Tour with an English-Speaking Guide by Public Transportation (Private)
Kanazawa Half Day Tour with an English-Speaking Guide by Public Transportation (Private)
Kanazawa

Our time with Megu in Kanazawa was truly exceptional and a highlight of our trip. We had the pleasure of experiencing both a food tour and a half-day cultural tour with her, and both were outstanding. Megu has an incredible depth of knowledge and a warm, engaging way of sharing it that made each experience feel personal and memorable. During the food tour, Megu introduced us to local spots we never would have discovered on our own. She helped us understand regional specialties and guided us through how to order, making the experience approachable and enjoyable for our three-generation group. It was such a fun and delicious way to connect with the culture through food. The following day, Megu guided us through Kanazawa’s samurai district, beautiful gardens, and geisha district. Her storytelling brought each location to life, providing context that deepened our appreciation for the history and traditions of the area. The pacing was perfect, allowing time to explore, ask questions, and truly take in each setting. Megu is thoughtful, knowledgeable, and passionate about sharing her culture. We left with a much richer understanding of Kanazawa and memories our family will cherish. We highly recommend touring with Megu — it was truly a 5-star experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Kanazawa Food Tour: Private & Personalized with a Local Guide
Kanazawa Food Tour: Private & Personalized with a Local Guide
Kanazawa

Our time with Megu in Kanazawa was truly exceptional and a highlight of our trip. We had the pleasure of experiencing both a food tour and a half-day cultural tour with her, and both were outstanding. Megu has an incredible depth of knowledge and a warm, engaging way of sharing it that made each experience feel personal and memorable. During the food tour, Megu introduced us to local spots we never would have discovered on our own. She helped us understand regional specialties and guided us through how to order, making the experience approachable and enjoyable for our three-generation group. It was such a fun and delicious way to connect with the culture through food. The following day, Megu guided us through Kanazawa’s samurai district, beautiful gardens, and geisha district. Her storytelling brought each location to life, providing context that deepened our appreciation for the history and traditions of the area. The pacing was perfect, allowing time to explore, ask questions, and truly take in each setting. Megu is thoughtful, knowledgeable, and passionate about sharing her culture. We left with a much richer understanding of Kanazawa and memories our family will cherish. We highly recommend touring with Megu — it was truly a 5-star experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Takayama to Kanazawa, including a visit to Shirakawa-go
Transfer from Takayama to Kanazawa, including a visit to Shirakawa-go
Japan

Our private transfer from Takayama to Kanazawa with Ku, including a stop in Shirakawa-go, was outstanding and far exceeded our expectations. Ku was an excellent driver — professional, safe, and incredibly kind — making the journey feel comfortable and relaxed for our three-generation group. The visit to Shirakawa-go, the UNESCO-listed historic village, was a highlight of the day. Ku shared thoughtful insights and insider knowledge, guiding us on the best timing to visit each house and helping us avoid the busiest crowds so we could fully enjoy the beauty and history of the village. Her familiarity with the area allowed us to experience the destination in a much more meaningful way than we could have on our own. Throughout the day, Ku was attentive, flexible, and genuinely invested in making sure we had a wonderful experience. The transfer was seamless, enjoyable, and stress-free, allowing us to focus on taking in the scenery and making special memories together. We highly recommend Ku for anyone traveling between Takayama and Kanazawa, especially if visiting Shirakawa-go along the way. Truly a 5-star experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Great driving! Very safe.
Japanese Cooking Class with Local Family in Takayama Old Town
Japanese Cooking Class with Local Family in Takayama Old Town
Takayama

Our private cooking class in Takayama with Toma, Hisa, and Bob was one of the most memorable experiences of our entire trip to Japan. From the moment we arrived, they welcomed us into their home with incredible warmth and hospitality, immediately making our multi-generational family feel comfortable and at ease. The experience went far beyond a typical cooking class — it was a meaningful cultural exchange. We prepared traditional dishes together while learning about local ingredients, customs, and daily life in Takayama. Toma, Hisa, and Bob were patient, engaging, and generous in sharing their knowledge, making the experience enjoyable for all three generations traveling with us. What made the experience especially unique was the setting itself. Their home is a cultural landmark, having been the birthplace of more than 6,000 babies over many generations, as their family served as obstetricians for the community for decades. Sitting together in their beautiful formal dining room to enjoy the meal we prepared felt incredibly special and personal. This experience created memories our family will treasure forever. If you are looking for an authentic, welcoming, and truly meaningful cultural experience in Japan, we highly recommend this cooking class. It was truly 5 stars.

Quality of Experience
Guides, Drivers and Staff
Transport
Easy to walk there!
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Mar 31, 2026
Hi Lindsey, Brianna, and Linda, Thank you from the bottom of our hearts for sharing such a thoughtful and detailed review. We are so touched that your journey felt meaningful for all three generations of your family. Knowing that the ryokans, onsen, and private cooking experience in Takayama created lasting memories truly warms our hearts. It’s incredibly rewarding to hear that our guides and team could help make your days seamless, enriching, and filled with personal connection from... Read more

Hi Lindsey, Brianna, and Linda,

Thank you from the bottom of our hearts for sharing such a thoughtful and detailed review. We are so touched that your journey felt meaningful for all three generations of your family. Knowing that the ryokans, onsen, and private cooking experience in Takayama created lasting memories truly warms our hearts.

It’s incredibly rewarding to hear that our guides and team could help make your days seamless, enriching, and filled with personal connection from exploring Shirakawa-go to discovering Kanazawa’s hidden culinary gems. Moments like these, and the joy of sharing them with your family, are exactly what we hope every guest experiences.

We feel truly grateful to have been part of this special journey with you, and your words inspire us to continue creating experiences that touch the heart :)

With warm regards,

Leny & the Team

The hotel choices were outstanding...
Costa Rica | Mar 16 - Mar 24, 2026

Robert
Robert S.
Los Angeles, CA | Reviewed on Mar 31, 2026
Our guides, most of them, were outstanding, knowledgeable, and helpful on educating us. One guide in Manuel Antonio Park was fairly new and he was basically following the other guides and setting up his scope near them, relying on their information. He was very energetic, though and we could tell he loved his job. Our hotel in Quepos, Tabacon -- was simply outstanding and our room was THE NICEST SUITE we have ever had. The view of the volcano from our balcony was beautiful.
We realize...
Read more

Our guides, most of them, were outstanding, knowledgeable, and helpful on educating us. One guide in Manuel Antonio Park was fairly new and he was basically following the other guides and setting up his scope near them, relying on their information. He was very energetic, though and we could tell he loved his job.

Our hotel in Quepos, Tabacon -- was simply outstanding and our room was THE NICEST SUITE we have ever had. The view of the volcano from our balcony was beautiful.
We realize now that we should have stayed longer in some areas, and less in others.

I so appreciate your on the spot messaging... it was nice to receive your emails quickly and you were so on top of everything. Great trip. We want to do more trips with KimKim!!

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Once again, the view from our room and balcony was awesome. Quite beautiful and luxurious.

Authenticity & Character
Really a great place, but probably more so for younger people... we are retired and go to bed early, but the bar noise was a bit much. If we had been situated further away, it would have been better, I think.
Location
Staff
Very accommodating to us. However, some seemed a bit burned out to deal with tourists. Just a hunch.
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

This hotel was very nice. However, in comparison to Tabacon, the staff here really avoided us and were not that helpful nor kind. Often in entering the lobby, I felt like I was interrupting their day, and that they did not really want to assist us or offer any touristy information. I did leave a review of this and gave it to the front desk.

Authenticity & Character
Noise from the personnel working there.
Location
Staff
They need attitude adjustments.
Cleanliness & Comfort
The room was clean and comfortable.
Tabacón Thermal Resort & Spa
Fortuna

We had the honeymoon suite (been married 31 years!) but what an experience this room was. The balcony view of the volcano was simply amazing. The hotel offered everything we needed and more. Everyone was so knowledgeable and kind to us.

Authenticity & Character
Location
Hiking is nearby.
Staff
The cleaning staff were so accommodating and loved us being there.
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

This tour was crowded with so many people. So many people on tours with guides, and our guide, unfortunately, did not really seem expert. He followed the other guides and seemed to just view from their perspective. He was very nice and energetic.

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

Very good experience and saw some monkeys and birds. I enjoyed going over the 5 bridges in the clouds. Unique experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Eternal Rainforest Night Walk
Eternal Rainforest Night Walk
Monteverde

Unfortunately, this guide did not speak English well and had a tendency to speak to just the one in front of the group. So we often had to ask him to repeat and say again...

Quality of Experience
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

Ziplining was FANTASTIC. THOSE GUYS REALLY EARN THEIR PAY. I simply loved this activity and so glad that I did the "freefall," too. Very knowledgeable and happy personnel.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Great hike. Our guide did not ensure that we all had water before we left for the hike, though. Thankfully, one of the hikers gave me a bottle of water.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

Our guide, Diego was just outstanding. He knew so much and showed us everything important.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

The whole Nepalese experience was professional experience.
Nepal | Mar 23 - Mar 30, 2026

Robert
Robert F.
Australia | Reviewed on Mar 31, 2026
The whole Nepalese experience was professional and seamless!! It started with the planning by Amanda and being met on the ground in Kathmandu by Rozy. Nepali Ghar hotel very accomodating with requests. The Sanctuary resort in Chitwan excellent in every respect, especially location wise. To Amanda and the Team, a heart felt thank you ever so much. Bob Ferguson. Australia. March 31. Read more

The whole Nepalese experience was professional and seamless!! It started with the planning by Amanda and being met on the ground in Kathmandu by Rozy. Nepali Ghar hotel very accomodating with requests. The Sanctuary resort in Chitwan excellent in every respect, especially location wise. To Amanda and the Team, a heart felt thank you ever so much. Bob Ferguson. Australia. March 31.

Hotel Reviews
Sanctuary
Nawalpur

Great location, extremely helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nepali Ghar Hotel
Kathmandu

Very friendly and accomodating staff. Little details like extra late check out 7 pm for little expense.

Authenticity & Character
Location
Central location.
Staff
Nothing was too much trouble.
Cleanliness & Comfort
Local specialist: Amanda Delecca

Patagonia- Highly Recommend
Patagonia | Mar 16 - Mar 24, 2026

Makayla
Makayla G.
Minneapolis, MN, USA | Reviewed on Mar 31, 2026
We recently booked a 10 day trip to Patagonia through kimkim and had a great experience. This was our first time ever utilizing this type of service and I can not recommend it enough. Jimena was knowledgeable and helped us create the perfect itinerary based on our interests. She provided suggestions and recommendations and made necessary tweaks to fit our needs.
Jessica was extremely helpful and thorough walking us through everything prior to our trip to ensure we felt comfortable with...
Read more

We recently booked a 10 day trip to Patagonia through kimkim and had a great experience. This was our first time ever utilizing this type of service and I can not recommend it enough.

Jimena was knowledgeable and helped us create the perfect itinerary based on our interests. She provided suggestions and recommendations and made necessary tweaks to fit our needs.
Jessica was extremely helpful and thorough walking us through everything prior to our trip to ensure we felt comfortable with the plan and had all last minute questions answered.

We had private drivers on two separate occasions who were both excellent. They were timely and had clean vehicles. They were also sure to point out local highlights on the drive and restaurant recommendations.

Both of our guides were fantastic as well. They were helpful in sharing tips on the trail including challenging spots coming up and good places to break during our hike.

Overall I highly recommend booking with kimkim!

Hotel Reviews
Hotel Lunajuim
El Chalten
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sierra Nevada
El Calafate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pristine Patagonia Hotel
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike to Laguna de los Tres
Guided Hike to Laguna de los Tres
El Chaltén

It’s a long day to spend with a group and guide and ours was fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Boat & Walking Tour
Perito Moreno Boat & Walking Tour
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Grey Glacier Boat Tour (round-trip)
Grey Glacier Boat Tour (round-trip)
Patagonia
Quality of Experience
Guides, Drivers and Staff
The boat guide talked a bit longer than expected and others were getting antsy to get out and enjoy the view.
Transport
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Patagonia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jimena Pérez
Jimena
Jimena Pérez
Local specialist in Chile and Colombia | Replied on Mar 31, 2026
Hi Makayla! I am so happy to hear that your first experience with Kimkim was such a great one! Patagonia is a truly stunning place, and I’m thrilled that you were able to discover its beauty. It brings me so much joy to know that my recommendations and the planning we did together met your expectations and helped create a memorable journey. I’m also glad that Jessica and the rest of the team were helpful and attentive—we always strive to make every trip even more incredible! Thank you for... Read more

Hi Makayla!

I am so happy to hear that your first experience with Kimkim was such a great one! Patagonia is a truly stunning place, and I’m thrilled that you were able to discover its beauty.

It brings me so much joy to know that my recommendations and the planning we did together met your expectations and helped create a memorable journey. I’m also glad that Jessica and the rest of the team were helpful and attentive—we always strive to make every trip even more incredible!

Thank you for your trust and for such a kind review. It was a pleasure helping you discover Patagonia, and I hope you keep exploring more amazing places!

Best,
Jimena!

Extended Tour of New Zealand
New Zealand | Feb 23 - Mar 25, 2026

Michael and Beth
Michael and Beth C.
Eagle, ID | Reviewed on Mar 30, 2026
We have just returned from an extended tour of New Zealand, which we planned with the help of KimKim's New Zealand specialists, Monika and Michelle. Our trip involved two couples traveling together over thirty days, and travel to Great Barrier Island, North and South Islands, Kapiti Island and Doubtful Sound via internal airline flights, ferry, train, bus, shuttles and rental cars. Along the way we stayed in thirteen different cities and towns. Our vacation also included two multi-day... Read more

We have just returned from an extended tour of New Zealand, which we planned with the help of KimKim's New Zealand specialists, Monika and Michelle. Our trip involved two couples traveling together over thirty days, and travel to Great Barrier Island, North and South Islands, Kapiti Island and Doubtful Sound via internal airline flights, ferry, train, bus, shuttles and rental cars. Along the way we stayed in thirteen different cities and towns. Our vacation also included two multi-day backpacking (tramping) trips that we arranged ourselves and incorporated into the KimKim itinerary. In short, our vacation had many moving parts.

Happily, there was not a single hitch/glitch at any point. Every hotel was expecting us, every shuttle driver was on time. Our accommodations were clean and comfortable and located conveniently to venues, restaurants, etc. Monika's and Michelle's recommendations were all very helpful and tracked with the kind of experiences were all were looking for.

We have used KimKim services before, have recommended KimKim to our friends, and will certainly use KimKim again where we choose to do our own planning (as opposed to tour groups).

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 31, 2026

Hi Mike and Beth,

Thank you so much for your wonderful feedback !

We’re delighted to hear your New Zealand trip went so smoothly and that everything met your expectations. It was a real pleasure helping you design such a special and detailed itinerary.

We truly appreciate your trust and recommendation, and would be very happy to assist you again in the future.

Warm regards, Monika

Unforgettable Trip to Brazil
Brazil | Mar 15 - Mar 27, 2026

HALEY
HALEY L.
Seattle, WA | Reviewed on Mar 30, 2026
We had an incredible experience working with Camille to plan our trip to Brazil. From start to finish, everything was seamless and stress-free. She was amazing to work with; responsive, thoughtful, and truly dedicated to making our trip unforgettable. Camille helped us craft an itinerary that perfectly matched what we were looking for during our first trip to Brazil. Thanks to her expertise, we were able to explore so many unique regions, including Rio, Paraty, and the Pantanal. The... Read more

We had an incredible experience working with Camille to plan our trip to Brazil. From start to finish, everything was seamless and stress-free. She was amazing to work with; responsive, thoughtful, and truly dedicated to making our trip unforgettable. Camille helped us craft an itinerary that perfectly matched what we were looking for during our first trip to Brazil. Thanks to her expertise, we were able to explore so many unique regions, including Rio, Paraty, and the Pantanal.

The Pantanal, in particular, was a once-in-a-lifetime experience. Seeing such an incredible variety of wildlife in their natural habitat, including jaguars in the wild, was something our family will never forget.

We would highly recommend Camille to anyone looking to plan a trip. We loved our experience so much that we’re already planning to return to Brazil again in the future!

Hotel Reviews
Pousada do Ouro
Paraty

Gorgeous boutique inn in beautiful Paraty. The hotel was quaint and beautifully kept. The location was perfect to enjoy either the beach or the stunning town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Caiman
Miranda

I don't have many words to describe this hotel other than exceptional! Every part of this hotel, the staff, the rooms, the food (the FOOD!), and the experiences were exquisite. It was our favourite part of the holiday, bar none.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miramar Hotel by Windsor
Rio de Janeiro

Perfect location if you want to be in the heart of Rio's beach scene, with easy access to both Copacabana and Ipanema! Our family of 7 thoroughly enjoyed our stay here. The rooftop pool area was incredible, the included breakfast was excellent, especially for kids, and the staff were all very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Days in Pantanal - Caiman Lodge
Full Days in Pantanal - Caiman Lodge
South Pantanal

This was, by far, the highlight of our family trip! We stayed at the Caiman lodge for 3 days and it was incredible in every way. Everything felt elevated: the food was exceptional, the service seamless, and the rooms were incredibly comfortable. What made the entire experience extra special, though, is that it's first and foremost a wildlife conservation area, and the commitment to conservation shines through in every part of the experience. The wildlife encounters were unforgettable, especially thanks to Luisa and Edson, our guides, who were both so incredibly friendly, fun, and knowledgeable. We were fortunate to see not one but two jaguars on our outings, and it will forever remain a core memory for our entire family. The variety of other wildlife we saw (macaws, capybaras, giant anteaters, tarantulas, etc.) went far beyond what we had hoped for. Honestly, we could have stayed much longer without hesitation. We were also able to attend a beautiful and memorable farm-to-table outdoor dinner one evening, which was another highlight of our stay at Caiman. Stunning presentation, delicious food, & live music all under a starlit sky was such a treat to experience. We would highly recommend visiting Caiman Lodge for a truly beautiful and unique experience in the Pantanal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Corcovado & Christ the Redeemer Tour
Corcovado & Christ the Redeemer Tour
Rio de Janeiro

Of course, this is a must-see landmark! The sweeping panoramic views of Rio are incredible, and the statue itself is beautiful and iconic. Be mindful that the crowds are equally as impressive 😬. We had an amazing guide, Luiz, who was incredibly knowledgeable and made the outing that much more enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Favela República Experience
Favela República Experience
Rio de Janeiro

Our family had an incredible experience visiting Favela República in Tavares Bastos. The walking tour was not only informative but genuinely inspiring. It gave us a deeper understanding of the community, its history, and the vibrant culture that exists beyond the stereotypes. Seeing the iconic FIFA Street court in person was amazing for our kids, but what stood out most was the authenticity of the experience and the warmth of the locals who shared their stories with us. It was beautiful to see how the community is using tourism in a positive and meaningful way. The funds generated from these tours are helping create purposeful and impactful educational opportunities and support for local youth. We didn't even feel that is was so much a tour as it was a chance to connect, learn, and contribute to something bigger. We’re incredibly grateful for the experience and would highly recommend it to anyone visiting Rio.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Camille Terra
Camille
Camille Terra
Local specialist in Brazil | Replied on Mar 30, 2026
Hi Haley, Reading your message truly made my day! Thank you so much for your kind and heartfelt words. It was such a joy to be part of planning this journey for you and your family. Knowing that the trip felt seamless and meaningful to you is the best reward I could ask for. The Pantanal is a place that touches people in a very unique way, and I’m so happy you were able to experience its magic, especially the moments like seeing jaguars in the wild. These are the kinds of memories that... Read more

Hi Haley,

Reading your message truly made my day! Thank you so much for your kind and heartfelt words.

It was such a joy to be part of planning this journey for you and your family. Knowing that the trip felt seamless and meaningful to you is the best reward I could ask for.

The Pantanal is a place that touches people in a very unique way, and I’m so happy you were able to experience its magic, especially the moments like seeing jaguars in the wild. These are the kinds of memories that stay with us forever.

Thank you again for your trust, it really means the world to me. I would love nothing more than to welcome you back to Brazil and help create your next adventure whenever the time comes.

Warm regards,
Camille

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.