Kimkim Trip Reviews

Steve was superb from initial contact and throughout our whole trip.
Would definitely use Kim Kim and Travel Asia again.
Highly recommend

Everything was great and I appreciate your quick responses. The tours were wonderful. Our guide in Santa Margherita was very kind, informative, and helpful. The only one we didn’t like was in Milan. The canal boat ride was underwhelming. It’s not very interesting especially compared to other parts of Italy.

Hotel Reviews

Bellagio Holiday Home - Lago Azzurro Apartment

Bellagio

Great location.

Authenticity & Character

Had everything we needed. The 2nd bedroom is very small for 2 people.

Location

Not a 2 minute walk to town but close enough.

Staff

Cleanliness & Comfort

Hotel Tigullio et de Milan

Santa Margherita Ligure

It’s great. We had a nice big room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Art Hotel Commercianti

Bologna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lancaster Hotel

Milan

It was fine but the bed wasn’t very comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer from Milano Malpensa Airport to Bellagio *

Milan Malpensa Airport (MXP)

Very convenient and worthwhile.

Quality of Experience

Guides, Drivers and Staff

Transport

Very fast

Classic Private Cruise on Lake Como

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip in Cinque Terre with your private tour guide

Santa Margherita Ligure

Quality of Experience

Guides, Drivers and Staff

Transport

Lugano Day Trip

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Santa Margherita Ligure, Portofino & San Fruttuoso

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide made it very easy.

Train Tickets from Santa Margherita Ligure to Camogli - Round trip

Santa Margherita Ligure

Quality of Experience

Transport

Bologna Market & Food Tour

Bologna

Great experience and guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Cooking Experience at Local's Homes

Italy

So fun and authentic.

Quality of Experience

Guides, Drivers and Staff

Milan water city, marbles and fresh fish

Milan

This was underwhelming. The boat ride was not necessary. The fish was good though.

Quality of Experience

Guides, Drivers and Staff

My wife booked this trip and was really happy working with Tiago on the planning. Where I was not happy is with the price. I am a well travelled person and used to planning my own trips but since we were short on time and my wife had read the Kimkim reviews I let her go ahead and make the booking with Tiago.

I think it is well established that Kimkim does not offer any pricing transparency. This should be a big red flag from the beginning. I don't mind paying a markup for the service they are offering but I want to know what that markup is.

After getting the receipts from our hotels and talking to the vendors for the activities Tiago planned for us I estimated that half the cost of the trip was going to Kimkim which is insane. The positives are that Tiago's recommendations were really good, he responded quickly to our messages on the trip and detailed travel booklet was really helpful.

Was it worth the cost? Only you can decide and for people that want a concierge service then this is a good option and Kimkim has clearly found a niche market that works for them. But the lack of transparency on pricing as raised by many people will stop me from using them again. It's a good concept but I don't believe that it is worth that kind of premium.

Activity Review

Port Wine Tasting Tour

Porto

Pretty good detailed walk through of the history behind port and Ferriera. Lots of port to taste at the end!

Quality of Experience

Guides, Drivers and Staff

I came across this website during internet search. I knew our family wanted to go to France for graduation trip and I knew this would include Paris but I wasn't exactly sure where else we should go, since this was our first trip. I took the initial survey which was very easy to navigate and then gained a better idea of the trip could look like. On the same day, Eva called me and we talked through the survey and she offered valuable insights and then later that day she emailed me a preliminary itinerary. I decided on 3 days in Paris (including Versailles), then train to south France for 3 days in Aix-en-Provence then train to Nice (including Monaco). It was actually quite fun and exciting viewing the more detailed itinerary which featured specifics and her special comments, and I could press Like, or Dislike, or add a question or comment. Within 24 hours, any comments or questions were addressed, we made some additional adjustments, and then Eva called to speak with myself, my wife and 2 daughters. This got them even more excited for the upcoming trip. Eva had a very detailed knowledge and wealth of experience to offer, so we knew we were in good hands.
As the trip got closer, the plans were reviewed again. The itinerary could be accessed by email link to website, and even easier with kimkim app on phone.
All contact numbers were listed and indeed were accurate, for the location transfers, local tour guides, hotels. Train tickets and tour vouchers were all very clearly highlighted on the app. Meeting points were generally clear and included links to Apple or Google Maps. Transfers to/from hotels were mostly provided, and when not pre-booked they were quickly reimbursed when we got back. We interacted with various local tour guides at each destination, and all were on time, very pleasant, each was clearly experienced and passionate in their respective venues. We enjoyed every tour.
Highlights were the dinner cruise on Seine seeing Paris all lit up at night; palace and gardens of Versailles were breathtaking; tours of Lavender fields and Aix-en-Provence were so beautiful; day trip to Cassis, Calanques boat ride and Provence wine tasting were so fun and relaxing; Nice was absolutely breathtaking including day trip to Monaco; perfume workshop was entertaining and informative.
We did have to contact a local tour guide to clarify exact meeting location and they answered immediately and actually the confusion ended up being more on our end, and everything worked out fine.
The hotels were generally very good. Paris hotel rooms were smaller than what we're used to but that's how it is there.
Provence hotel was bigger and nicer but was a bit farther out from city center so there were multiple $20-30 euro rides needed. Nice hotel was excellent with great location.
In summary, we had a fantastic trip with a generally smooth transition between 3 separate locations in France.
I would recommend kimkim to anyone contemplating a Europe trip as they are experts and provided excellent service before, during and after. I plan to use them again in the future.

I have been privileged to travel to many amazing places with my job (UK, Spain, France, Greece, Australia, Kenya, South Africa etc) and none compare to the experience we had in Morocco. From the first contact with Maryem and the full conversation with Sharon where I was able to ask any question I wanted to finalize the locations, the planning of the trip went smoothly. Together we came up with an itinerary that fit my two day conference into the planning and Maryem worked hard to ensure we could go to all of the places we wanted while suggesting other (amazing) stops to see along the way.This was my first guided tour and I was nervous about all of the unknowns, including spending 9 days with one specific tour guide with just me and my aunt. What if we didn't like him or understand him? 9 days is a long time!!! From the second Ahmed arrived at the airport to pick us up everything went smoothly and he just got better and better every day as we got to know each other a bit better. He was accommodating at every turn and our enjoyment was his biggest concern. Even when we weren't with him he was texting to make sure we were navigating fine, felt safe, and knew where to go to eat etc. Along the way Ahmed introduced us to other guides with context specific knowledge --each one was engaging, highly knowledgable and fun to spend time with. All of the guides we worked with were accommodating to our needs--if we wanted to cut a tour short to spend time at a pool or to add on something else in the vicinity they did so without batting an eye. Morocco is an amazing place from its breathtaking scenery to its people, culture and sense of community to its mouth watering food. I sincerely hope we are privileged enough to return and look forward to booking more trips with Kimkim

Our family had a wonderful vacation in Prague. Working with Nikola is a joy. Every detail was perfect: the hotel, the day trips, the sightseeing recommendations. We are already planning our next vacation, to Croatia, and would not consider working with anyone other than Nikola and the Kimkim team.

Hotel Review

Hotel Caruso Old Town

Praha

Wonderful hotel, great staff, amazing location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Privately Guided Tour Old Town Prague & Jewish Quarter

Prague

Day Trip to Česky Krumlov from Prague

Prague

Fantastic day.

Guides, Drivers and Staff

Wonderful city and great to have things well planned in advance. With just two days, we were able to see the main sights plus a mosque that is off the beaten path. With Berat, we were able to have flexibility in our schedule which we appreciated. We loved this visit and will likely come back!

Hotel Review

Hagia Sofia Mansions Istanbul, Curio Collection by Hilton

Fatih Istanbul

We enjoyed this unique hotel perfectly located around the main sights to see. The staff were helpful and the room was great.

Authenticity & Character

Cute houses

Location

Perfect for a short stay in the city centre.

Staff

Everyone was very courteous and helpful for restaurant recommendations.

Cleanliness & Comfort

Nothing to change. Keeping doing what you are doing.

Activity Reviews

Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul

İstanbul

It was great to see the bazaars and learn more of the ottoman period. We are not big shoppers but our guide was able to point out high quality, specific places of interest to us.

Private Boat Tour on the Bosphorus

İstanbul

We really enjoyed being on the water and learning more about the land, the location of things, the buildings and history around the water way. We were somewhat surprised by the size of the boat for the private tour. The boat was amazing but we're not sure if there were smaller options available for private tours. Certainly felt like luxury :)

Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia

İstanbul

Berat was very informative and efficient to get all spots in yet not feeling rushed or crowded. The history was particularly interesting.

My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament and the Montreux Jazz festival...Valentine worked the itinerary so we could experience both. She was a delight to team with. She and her colleague, Emilie, were also in touch during the trip to ensure all was going well and to deal with any questions we had, which we very much appreciated. Overall, the hotels, trains, excursions, tours, guides, recommendations, etc. were all fantastic. We had a great trip and very much appreciated the support we received. THANK YOU kimkim for a wonderful holiday!

Luca did a wonderful job of creating our tour of Italy and Aurora was very responsive once we arrived. Additionally, due to some travel delays, the 24 hour service offered by KimKim was excellent.

Accommodations were great, itnerary perfect and very impressed with the CiaoFlorence drivers that KimKim shceduled for us. They were always on time, professional and friendly.

Everything was amazing and Hanna did an outstanding job preparing the trips and daily itineraries. The only suggestion I have and I should have caught this myself was the first day required me to drive after my overnight flight. I should have stayed in Reykjavík that first day but that was my fault not Hanna’s

Everything was amazing! It was a family vacation of a lifetime. Seeing 3 completely different regions of Portugal inside and out was epic and so memorable and we have the photos and videos to hold onto for life. All of the tours booked represented a wide variety of activities to do both on land and sea. We would recommend anyone to use Helena for booking a trip for themselves! The promptness and organization was top notch and made our trip far less stressful for us!

Hotel Reviews

BessaHotel Liberdade

Lisboa

Modern, clean, great location to walk around, great breakfast, bar, pool and gym!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pestana Carlton Madeira

Funchal

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel is a bit older, bathrooms are not as new/modern as we would have preferred and beds were not super comfortable, all that aside the views were wonderful and a 20 minute walk from the town!

Belmar Spa & Beach Resort

Lagos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tuk-Tuk Tour

Portugal

Quality of Experience

Guides, Drivers and Staff

Lisbon Roots, Food & Cultural Walk

Portugal

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Sintra and Quinta de Regaleira

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Introducing Funchal - Food & Cultural Tour

Portugal

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Monte Toboggan Experience by Tuk-Tuk

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Class with Local Products

Madeira

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Funchal Sunset Cruise Experience

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Algarve Kayaking Trip to Benagil Caves

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Dolphin-Watching Tour

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

We have traveled the world but have never found a better firm than Premium Travel Mongolia. We unhesitatingly recommend this firm to anyone who wants an educational, comfortable, entertaining and enlightening overview of this wonderful, ancient yet modern country.
Crystal was very responsive and custom-built a trip to match our needs. The trip throughout central Mongolia was extremely well planned, with multiple adventures every day. From stays at ger camps - from luxurious to just plain comfortable - climbing volcanos, relaxing in hot springs, visiting historic and cultural sites and riding horses and camels, we never lacked opportunities to learn about this amazing country. We even got to work with golden eagles and participate in Naadam in Dalan ZadGad and learn about all the fascinating events.
We were extremely privileged to have Suvd for our guide and Tsogtoo for our driver. The best of the best. They both have a great sense of humor and kept us laughing the whole time. He is a highly competent, calm and careful driver who keeps the car spotless every day. Suvd, who speaks excellent English and gets every joke, has a wealth of knowledge about Mongolia's history, culture, celebrations, sports, flora and fauna. Both struggled to teach us to play the ankle bone game which provided a fun way to relax at the end of the day. Suvd went above and beyond by ensuring that all the camp cooks respected my dietary restrictions.
At the end of the trip we were overcome to find that the team had organized a 46th anniversary gift for us - everything we will need to continue to play the ankle bone game back home! We will never forget this trip and unhesitatingly recommend

Hotel Reviews

Gobi Mirage

A very luxurious ger camp that feels like a hotel. Coffee shop, great restaurant, and entertainment by young, incredible local talent. Gers are very comfortable and showers are wonderful.

Authenticity & Character

Location

Staff

Especially appreciated the music from one of the young staff members who amazed us with his talent.

Cleanliness & Comfort

Toilogt ger camp

A wonderful ger camp with a great restaurant and comfortable gers. Yaks walk through the camp during the day, and it is easy to do horseback riding or take a trip to the Wishing Island. There is even a local bunny.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Khustai national park - stopover

Khustai National Park

It is amazing to be able to see the world's only wild horses in their natural habitat. Guides were very helpful by showing us where to look and providing binoculars.

Khorgo Terkh national park

Tariat

Lake Khovsgol (Khuvsgul)

Mongolia

Leisure day in Lake Khovsgol

Mongolia

Karakorum (from Khorgo)

Kharkhorin

Ulaanbaatar city tour with Chinggis Equestrian Statue

Ulaanbaatar

Yol Gorge of Gurvan Saikhan mountain

Yol Valley

Tsagaan Suvarga (White stupa)

Mongolia

A day trip in Selenge province

Selenge

Orkhon Waterfall

Mongolia

Stunning Khongor sand dunes (from Bayanzag) 

Sevrei, Gobi

Amarbayasgalant monastery

Amarbayasgalant

Khovsgol - Jargalant

Mongolia

Bayanzag (Flaming cliffs) - a dinosaur native land

Bayanzag

Jargalant Hot springs

Jargalant

I can’t say enough about Audrey and the KimKim team. Everything about our mother/daughter French adventure was perfect. Audrey’s planning, attention to detail, and responsiveness was impeccable. She was able to construct a perfect itinerary to include our to do’s with suggestions of things that were better than we could have ever imagined. Her choice of hotels that were clean, centrally located, and small enough to allow us to experience the true French culture. From Our cooking class with Veronique in Paris, timing our stay in Provence to see the lavender in full bloom, organized activities and free time to relax, Audrey allowed us the perfect grand adventure in her beautiful country. We will be back for sure and plan on using kimkim for all our future adventures!♥️

Hotel Reviews

Hôtel Saint-Louis Marais

Paris

Authenticity & Character

Location

Very walkable to tourist jighlights

Staff

Cleanliness & Comfort

Le Mas des Tourterelles

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Clos du Petit Jesus

Cassis

Rodolphe and Catherine were wonderful hosts. Their place is beautiful! Rodolphe was so thoughtful having wine and snacks for us after our 3 hour paddle boarding adventure. So thoughtful! He seemed to think of everything

Authenticity & Character

The place was gorgeous and the hosts were so welcoming

Location

Very walkable

Staff

Rodolphe is incredible

Cleanliness & Comfort

La Ferme Rose - Hôtel de charme

Moustiers-Sainte-Marie

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel West End

Nice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Langlois

Paris

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cooking class with a Chef

Paris

Veronique was so kind! We had so much fun playing in her kitchen

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit of Orsay Museum with audioguide

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Occitane factory

France

Quality of Experience

Guides, Drivers and Staff

Transport

Discovery tour of Paris by vintage 2CV car

Paris

Matthew made the tour so fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Seine river cruise

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Visit of Sainte-Chapelle

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Unveiling Masterpieces at the Louvre Museum

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Perfume creation workshop in Grasse

France

So much fun!!!

Quality of Experience

Guides, Drivers and Staff

Transport

We fully enjoyed all of the places we stayed. Bjorn our walking tour guide in Oslo was outstanding as was the pilot/guide of our RIB boat safari trip out of Flam. Unfortunately, I don't recall his name, only that he was originally from Poland. Flam Marina was a great location with amazing view of the fjord. We fell in love with Balestrand and the Kviknes Hotel; not a crowded as other places we went with local residents walking along the streets, reminded us of towns on Cape Cod, like Wellfleet. View from top of funicular in Bergen was also outstanding. Bergen Bors Hotel host recommended dinner at Bjerck that had excellent halibut.

We had such a wonderful trip to the Netherlands. Mieke and Beat the Dutch Travel did such a great job organizing our trip for our two families (4 adults, 1 young adult, 3 kids ages 17, 10, and 8). We felt like we had a great balance of highly tourist activities and also some lower key travel excursions that felt more local. The day by day descriptions and step by step instructions for transportation and navigation made travel very easy. Particular highlights of the trip were the private bike tour with Marc and the kids particularly loved the trip to the Muiderslot castle. The private canal tour with Those Dam Boat Guys tour was also a great way to see Amsterdam.

Best decision I ever made to use KimKim for this travel planning. Saved me the hours of stress and planning to try to accommodate 8 people of varying interests and attention spans. Would highly recommend and happily use them again!

This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us.

Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in.

The service at every hotel we visited was spectacular! ParkHotel Schoenberg was excellent!!!!!

Even in the days it rained we had fabulous adventures hiking and enjoying local pubs and farms around Switzerland. Beautiful country and fantastic people.

Hotel Reviews

Parkhotel Schoenegg

Grindelwald

The town of Grindelwald is one of my favorite places in Switzerland. The team at ParkHotel was absolutely fantastic! High quality service in every way.

Authenticity & Character

Swiss tradition.... family tradition hotel

Location

Quaint town with fabulous nightlife and lots to do.

Staff

Friendly and helpful, ready to help whenever needed.

Cleanliness & Comfort

Everything was clean and neat.

Hotel Phoenix Zermatt

Zermatt

The hotel staff here was exceptional. Great service and lots of helpful tips for making our time in Zermatt perfect.

Authenticity & Character

Authentic Swiss ski town! Lots of shops and restaurants and pubs in town. Easy to walk around and enjoy.

Location

Little bit of a hike if you have luggage. I would recommend arranging a taxi in advance ...it is possible but the last little bit is a hill to climb.

Staff

Absolutely the star attraction! Their team is fabulous.

Cleanliness & Comfort

Boutique Hotel Wellenberg

Zurich

We only spent one night in Zurich but the hotel was very nice for us. We enjoy the country more than cities but had a fabulous time walking around Zurich and shopping before heading home. Easy to navigate. We had the owners suite for our family and the size and privacy was excellent!

Authenticity & Character

Location

Easy walk to train station. Location made walking around town convenient for shopping and dining.

Staff

Cleanliness & Comfort

Alstadt hotel Krone Luzern

Lucerne

Location ideal for shopping and town night life. Breakfast was convenient and had a lot to offer in the mornings.

Authenticity & Character

Center of town with fountain and fun views of nightlife.

Location

Small European town center feel. Lights on the street outside made leaving windows open a little difficult (no a/c could be a problem during summer)

Staff

Nice and helpful.

Cleanliness & Comfort

Very clean

Activity Reviews

Swiss Travel Pass

Switzerland

Easier to utilize than expected and made travel much better than dealing with a rental car and trying to find parking.

Jungfraujoch, Top of Europe (tickets and seat reservation)

Switzerland

This was fantastic! So glad we planned for a full day on top of mountain. We spent plenty of time on everything and took a long hike out the trail while on top.

Quality of Experience

We really enjoyed and were happy we spent a little extra money to Zipline and snow tube. Also plan for enough time to be able to hike the trail while on the top of the mountain.

Guides, Drivers and Staff

It is amazing that people of all physical capabilities are able to get to this location because of the trains and cable cars!!!!

Transport

Easy as long as you reserve your cable car seats in advance and show up on time!

Self-guided day to Mount Rigi, the Queen of Mountains (tickets)

Switzerland

Walking around on Mt Rigi may have been my favorite day...even in the rain. It was peaceful and beautiful. Because of the rain there were very little tourists which helped. Boat ride on the lake was perfect.

Quality of Experience

Guides, Drivers and Staff

Transport

E-bike tour Lauterbrunnen & Valley of 72 Waterfalls

Switzerland

Highly recommend George as a guide! The trip took some physical strength but was not overly strenuous. Views were amazing. I did "feel it" that night though!

Quality of Experience

I left my passport bag in the train right before our tour. The staff at the bike tour made multiple trips make to the train station to help me be able to eventually track it down. They made sure I felt comfortable going on the tour and not ruining my day. They definitely are go above and beyond type of people.

Food

Better than expected!

Guides, Drivers and Staff

George was great!

Transport

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

Excellent views. If we had done this first I probably would have been more impressed... however after Jungfraujoch this trip required less time. Very glad we spent time hiking on the mountain and especially going to "Reflection" Lake.

We used KimKim to book our amazing trip to Costa Rica. They were so easy to deal with and were straight forward with pricing and trip options. The trip we booked through them was incredible! Everything went so smoothly with all of our travel arrangements and pick ups and transfers. All of our accommodations were wonderful and just was describe in our itinerary. The excursions we did were amazing as well! Perfect blend of adventure and relaxation. All of our guides were so awesome and went out of their way to make our excursion extra special. The provide breakfast and lunches were so delicious and authentic Costa Rican food! The travel throughout the Country, although terrifying at times, was easy with Ride CR. Their drivers were wonderful and made us feel safe at all times! They also went out of their way to point out things in Costa Rica and even made stops so that we could see the wildlife! We only ran into one hiccup with our transportation not showing up for our scheduled fishing trip, but I was able to contact the KimKim support line and they got on it right away and we were still able to go on the awesome fishing trip! The itinerary that KimKim provides is so easy to follow and has everything you need to get where you are going! This was a trip of a lifetime and my Husband and I feel so blessed to have the opportunity to explore and experience the incredible and BEAUTIFUL Country of Costa Rica! Kimkim made it so easy to travel and we will definitely book more trips with them in the future! I only have two things left to say, Book the trip and Pura Vida! ❤️💙🤍

Hotel Reviews

Arenal Manoa & Hot Springs

Fortuna

Absolutely beautiful! This place is everything you need and want! I do not have a negative thing to say about it!

Authenticity & Character

It’s stunning!

Location

The views of the volcano are everything!!!!

Staff

Top notch service!

Cleanliness & Comfort

The rooms are amazingly clean and have everything you need!

Hotel & Spa Poco a Poco

Monteverde

This is a great little spot! Rooms very clean and great location where you can walk to so many things! Service was a little lacking, but this may have been due to the off season!

Authenticity & Character

It’s cute! The walking patch and all the wildlife was the best part! And the fire pit with s'more's was great too!

Location

So close to the town of Monteverde, we walked to so many shops and restaurants and it was amazing!

Staff

Service was a bit slow but the staff was very polite and helpful!

Cleanliness & Comfort

Very clean and comfortable bed!

Hotel La Mariposa

Manuel Antonio

The views are everything here! Just incredible! And all the wildlife was sooooo cool!

Authenticity & Character

Small and quaint!

Location

Views, views, views!!!

Staff

Great service all around and super helpful!

Cleanliness & Comfort

Very clean!

Activity Reviews

Río Balsa Whitewater Rafting Adventure

Arenal/La Fortuna

10 out of 10 recommend! This was such a wonderful experience and great company to go rafting with! All of the guides were amazing and made us feel safe, comfortable and most of all ensured we had a blast! These rapids are no joke and it was the best adventure! It’s a must if visiting the La Fortuna area! Oh and the lunch at the company’s headquarters afterwards was perfecto!

Quality of Experience

Top notch guides!

Food

Fantastic! Authentic Costa Rican food!

Guides, Drivers and Staff

Awesome! So informative, Knowledgable, professional, funny and fun!

Transport

On time and easy!

Arenal Volcano & La Fortuna Waterfall Hike with Lunch

Arenal/La Fortuna

Amazing hike up a lava flow of the volcano! Who can say they hiked a lava flow!!! Do it! Our guide Melanie was also incredible and so knowledgeable! She also takes great photos! And the lunch, perfection!

Quality of Experience

It’s beautiful!

Food

The farm to table restaurant was amazing!

Guides, Drivers and Staff

So professional and shared so much about the country and what we were seeing! Melanie rocks!

Transport

Easy, on time and kept us safe!

TreeTram, Hanging Bridges & Zipline Adventure

Monteverde

Tree Topia Park is a must! Our guides were wonderful, so much wildlife and the views!!! The hanging bridges are so cool and when you are in the clouds it’s such an experience! And the zip lining was the best I have ever done! The heights the views, it’s such an adventure. Do the vertical drop at the end, it’s sooooo worth it! They were such a great company and accommodated us when our initial zip line tour got rained out! They moved us to a morning session so we could fit it in before we left! I am so glad we got to do it!

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee, Chocolate & Sugar Cane Experience

Monteverde

This is a must if visiting the Monteverde area! We learned so much and this plantation is so incredible and respects the environment and as a results all of the products they make are top notch! It was so much fun learning and seeing how sugar cane, chocolate and coffee are produced! It was all fascinating and I highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Ocean Kayaking Adventure

Manuel Antonio

This expirence was a lot of fun! The kayaking and scenery were awesome and the snorkeling was soooooo cool! We got to swim with a sea turtle and saw all kinds of tropical fish! The lunch included was also really great! Must do!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Damas Island Fishing

Manuel Antonio

This was so cool! We started in the mangroves and took a boat ride through all these amazing canals and saw crocodiles and other wildlife! Then we bottom fished and trolled! It was soooo much fun and our guides were super experienced and wonderful to fish with!

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Nature Hike

Manuel Antonio

This is an absolute must do! All I can say is wow! The wildlife and everything in between was just wonderful!

Quality of Experience

Guides, Drivers and Staff

Joseuy it everything!!!

Transport

My friend and I set out to plan a trip for her 40th birthday. Nikola was helpful throughout the process and highlighted all the important sights to see. Our airport transfers were punctual, our tour guides were warm, kind and informative; our skippers for the boat tour was knowledgeable, and our culinary experience was amazing! We did so much in the week that we were there (a guided city tour in Dubrovnik, a hands-on culinary experience, a boat tour in Hvar, a visit to the National Park in Split, and a short stop to Ston). And in between each of those activities we were able to explore the city, enjoy delicious meals and nightlife as well. All our guides in each city treated us so warmly like family and were very knowledgeable and rooted in their culture. We can't wait to be back with our families to explore new sights!!

Hotel Reviews

Hilton Imperial Dubrovnik

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Moeesy, Blue & Green Oasis

Hvar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Walking Tour of Dubrovnik

Dubrovnik

Quality of Experience

Private Full Day Boat Tour to Blue Cave & Pakleni Islands

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Hvar Half-Day Private Island Tour (Morning)

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Konavle Region Morning Culinary Experience

Croatia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had limited time at our locations. Chris was able to arrange seamless car transfers and tour bookings to maximize our exposure to each site with days of respite in between. All the car drivers arrived a few minutes earlier than scheduled time, which was amazing! Communication via text and WhatsApp was detailed and appropriately frequent.

One of the tour guides was running late and Chris and Maria were able to sort out the situation early on a Saturday morning!

Hotel Reviews

Sheraton Lake Como

Como

Excellent hotel, plush and beautiful. Great staff and food quality and choices. By far the most amazing brunch I’ve seen with fresh juicing station and fresh omelettes. Spa and gym lounge ones clean and equipped enough. It’s not downtown in the lake como village but walkable to the next town Cernobbio. Easy water shuttle service around the lake. Nighttime travel may be challenging without a car but plenty of walkable restaurants. Nice pool and outdoor seating options and outdoor restaurants as well on site.

Authenticity & Character

Location

Staff

Very courteous and helpful. Give good advice about local activities and sites

Cleanliness & Comfort

Nice and modern rooms with bathrobes and slippers. They even had a steamer iron!!

The Poet Hotel

La Spezia

Nice location, close to walking to downtown shopping and restaurants. Wonderful front desk staff Glulia and Gaia. Some knowledge about local restaurants. Rooms were clean but dated, in need of new paint with unfinished wood floors and deep gouges. End rooms were very spacious.

Authenticity & Character

Has character

Location

Staff

Cleanliness & Comfort

Rooms need a paint job but that’s about it

Hotel dei Cavalieri Milano Duomo

Milano

Fantastic hotel and location. Walkable to all sites and good choice of walkable restaurants. Very close to the Duomo cathedral and Gucci/LV flagship stores! Only stayed one night but very peaceful and plush rooms with spa like bathrooms, marble walled, slippers and bathrobes too. Went to be rooftop bar but was very pricey for a drink so just enjoyed the views which are great. Good breakfast buffet but no omelette station.

Authenticity & Character

Large big box high quality hotel like ritz Carlton

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half day food & wine tasting in Lake Como

Italy

Nice walk of the town and some boating on the ferry. I hadn’t realized the huge size of the lake and expected more lake time so I rented a boat the next day! Went through some churches, shopping and limited wine tasting. Lunch selection was great. Had a nice walk through Torno, with narrow streets and small coffee shop for a rest. Renzo was great but I wish he was louder!

Quality of Experience

Food

Nice pasta place for lunch. Wine tasting offering was on the skimpy side.

Guides, Drivers and Staff

Transport

Timely and very pleasant young Shuttle driver from town to the hotel (Yuri)

Cinque Terre Tour With Limoncino Tasting

Italy

Be aware that this is a cruise ship tour. We had some delays in the morning as a result. However Lisa the guide was fantastic. You get to see many sites in a short time. The best part was after the last stop and the cruise ship passengers had to depart, you can keep the train tickets and ride from site to site all night if you like. However the crowds did get worse during the day. Luck selections and souvenir shops are plentiful

Quality of Experience

Beautiful scenery

Guides, Drivers and Staff

Transport

Good trains but lots of crowds

From start to finish we enjoyed our ten day trip through Switzerland. We were traveling with our 14 year old grandson and Valentine really thought about him as she planned the trip. We all appreciated the accommodations that we had in each town we visited, and all the choices for activities.
Thank you Valentine for a memorable experience!!

Hotel Reviews

Hotel Adler Zürich

Zürich

Very friendly, clean and roomy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Schweizerhof Zermatt

Zermatt

A beautiful room with at clear view of the Matterhorn.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Anker Luzern

Luzern

A favorite for its size and view!

Authenticity & Character

Very artsy feel.

Location

Staff

Cleanliness & Comfort

Parkhotel Schoenegg

Grindelwald

Very helpful. We had to have some papers sent to us from home and appreciated their help with that. They also helped with internet issues.

Authenticity & Character

Location

We had a lovely view from our room, at the end of the hallway.

Staff

Cleanliness & Comfort

Mona Montreux Hotel

Montreux

We were there during hot weather and our room on the 16th floor baked. The air conditioner was poor and it was situated so it didn’t cool the entire room. The patio was oven like due to the hard work of the air conditioner.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Swiss Travel Pass

Switzerland

The train was on time, comfortable and that made for easy traveling.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-guided day to Mount Rigi, the Queen of Mountains (tickets)

Switzerland

Loved it all! From the clear skies, to the fog, to the thunder/lightning/rain storm! It was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

I’m

Grindelwald First - Adventure Package (2 activities)

Switzerland

My grandson loved this, as did we, two 70+ year olds!

Quality of Experience

A bit of a long wait we decided it was worth it!

Guides, Drivers and Staff

Transport

Summer Kayak Tour Lake Brienz

Switzerland

A sunny, calm day with Ryan our guide. There were only 5 in our group which made it personable. We learned a lot about Switzerland from Ryan.

Quality of Experience

Guides, Drivers and Staff

Transport

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

I’m a bit uneasy with heights so it wasn’t my favorite but my husband and grandson loved it!

Quality of Experience

Transport

Chillon Castle (Entrance tickets)

Switzerland

It was a very hot day but the castle was cool inside! The setting and history was amazing.

Quality of Experience

Transport

Self-guided: Gruyères Village, Cheese & Chocolate 🧀🍫

Switzerland

We enjoyed the entire day. The chocolate factory was fun and all the chocolate appreciated. The Gruyère castle was a beautiful setting.

Quality of Experience

Transport

At the end of the day our train was delayed due to a tree down. We were told they were sending a bus to take us back to Montreux. FINALLY we got back 3 1/2 hours later. (20 minutes from the station!) BUT we made a good friend during that time, so thanks to Nicolas we now have a good story to share!