Kimkim Trip Reviews

4.8
Based on 17,056 ratings
Read 17,056 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Well organised fun from Venice to Rome
Italy | May 21 - Jun 3, 2025

Stephen
Stephen Y.
Australia | Reviewed on Jun 15, 2025
Our tour of Italy was spectacular, expertly managed by our local specialist Giulia. We travelled across the northern half of the country seamlessly, with easy-to-follow instructions for trains, transfers and car hire.
Our hotel in Venice was quiet, despite being just off the main thoroughfare. The hidden Venice private tour was great, with good food and wine. We returned to one of the osterias for a meal another day, our guide Marta giving us some great tips for local eateries.
Bologna...
Read more

Our tour of Italy was spectacular, expertly managed by our local specialist Giulia. We travelled across the northern half of the country seamlessly, with easy-to-follow instructions for trains, transfers and car hire.
Our hotel in Venice was quiet, despite being just off the main thoroughfare. The hidden Venice private tour was great, with good food and wine. We returned to one of the osterias for a meal another day, our guide Marta giving us some great tips for local eateries.
Bologna was fun, more great food and wine, and the timely chance to participate in some local sporting events.
Late May was an ideal time to drive around Tuscany, some tourist crowds but not yet peak season. We loved our pasta cooking class at a cheese farm, followed by ... more great food and wine. Found several hidden gems of food shops, restaurants, and handmade goods away from the main tourist trodden streets in several of the towns.
Finished in Rome, managed to see the end of the Giro d'Italia, enjoyed many of the busy tourist sites, many of which were free on the first Sunday of the month. Our small group tours of the Vatican and Catacombs ended up being private tours which allowed our guides to customise the itineraries for our interests.

Hotel Review
Ca' Pozzo Inn
Venice

Quiet despite being a stones throw from the main thoroughfare through the city. The staff were helpful and friendly. Breakfasts were great.

Authenticity & Character
Secure courtyard accessed through a covered alleyway (sotoportego).
Location
A moderate walk from many of the sites. A waterbus stop is close by.
Staff
Cleanliness & Comfort
Activity Review
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy

Our guide Marta took us through several streets off the main tourist path and we saw several of the quirkier sites of Venice. Food and wine were sampled at several great osterias. We got some great tips on eateries where the food was delicious and the prices reasonable.

Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on Jun 16, 2025

Dear Stephen and Jakki,

thank you very much for your kind words!
An most of all: I am so happy to hear that you liked your trip so much! This is exactly what I aim for when I plan a trip for some travellers and your feedback is the best reward I could dream of!
I hope you will now keep such great memories with you back home! :)

All the best from Italy and if ever you wished to see more of my wonderful country, don't hesitate to get in touch again!
Warmly,
Giulia

Amazing Alaskan Adventure!
the United States | Jun 9 - Jun 14, 2025

Beverly
Beverly L.
Birmingham, MI | Reviewed on Jun 15, 2025
Leo did an amazing job preparing our itinerary and communicating with us. We enjoyed our Alaskan adventure immensely - especially the Kenia Fjords cruise and the dogsledding experience. Read more

Leo did an amazing job preparing our itinerary and communicating with us. We enjoyed our Alaskan adventure immensely - especially the Kenia Fjords cruise and the dogsledding experience.

Activity Reviews
Prince William Sound cruise
Prince William Sound cruise
Anchorage, AK

This was very enjoyable. Gorgeous scenery!

Quality of Experience
Guides, Drivers and Staff
Transport
Dogsledding experience in Seward
Dogsledding experience in Seward
Seward, AK

This was amazing and very educational. We loved the ride with the dog team and the information about the dogs and the competitions they are involved in.

Quality of Experience
Guides, Drivers and Staff
Transport
Kenai Fjords National Park Cruise
Kenai Fjords National Park Cruise
Seward, AK

The scenery was Cornelius. Staff was superlative! Food was delivered promptly and it was delicious. We lived the chocolate cookies!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Jun 16, 2025

Hi Beverly,

Thank you for your review and I'm glad you and Barbara enjoyed your Alaskan adventure! It was a pleasure working with you and I hope to arrange another great trip for you in the future!

Excellent Greece Trip
Greece | Jun 2 - Jun 12, 2025

Gene
Gene J.
Ashburn, VA | Reviewed on Jun 15, 2025
I can’t praise enough everyone involved with this trip. Everything was planned perfectly. We had no glitches. The guides, transportation drivers, and experiences were all amazing. Read more

I can’t praise enough everyone involved with this trip. Everything was planned perfectly. We had no glitches. The guides, transportation drivers, and experiences were all amazing.

Hotel Reviews
18 Micon Street
Athens

The rooms were very nice. The breakfast was excellent. The staff were very friendly and helpful.

Authenticity & Character
Location
Hotel was in the heart of Athens. It was in a location that was walkable to many places/activities.
Staff
Staff gave us dinner recommendations that were authentic and delicious.
Cleanliness & Comfort
Everything was good.
Artemis Seaside Resort
Paleochori, Milos

Hotel was beautiful. The sea views were amazing. Breakfast was great. The buffet offered many choices.

Authenticity & Character
Location
Staff
Staff was very helpful.
Cleanliness & Comfort
Kallisto Hotel
Santorini, Imerovigli

This place was amazing. The location was spectacular! It was very authentic. The staff was wonderful. They were extremely accommodating.

Authenticity & Character
This place had old world charm. It fit with the surroundings.
Location
The views were amazing! The location was central to many restaurants and activities.
Staff
Staff was more than helpful. They clearly wanted to please their customers.
Cleanliness & Comfort
Theta Seaside Boutique Hotel
Chania

This place was very nice. Our room had a hot tub which was not necessary. We did not use it. The views were not great. There was not a reception area in the hotel.

Authenticity & Character
Location
We were close to the water and restaurants. I was not happy with the views.
Staff
Cleanliness & Comfort
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Jun 17, 2025

Thank you so much for your kind words, Gene!
I’m so happy to hear that everything went smoothly and that you enjoyed the guides, drivers, hotels, and experiences. I’ll be sure to share your lovely feedback with everyone involved. If there’s ever anything I can help with in the future, I’m here for you!
Wishing you safe travels,
Eirini

Our travels were wonderful!
Germany | May 18 - May 23, 2025

Eric and Melissia
Eric and Melissia S.
Seattle, WA | Reviewed on Jun 14, 2025
The team did a great job especially with the hotels. The hotels were beautiful and always in the perfect part of the city. The team was also responsive while we were traveling. They took care of the inevitable things that pop up. Thanks to Manon, Bastien, and the team. Read more

The team did a great job especially with the hotels. The hotels were beautiful and always in the perfect part of the city.

The team was also responsive while we were traveling. They took care of the inevitable things that pop up.

Thanks to Manon, Bastien, and the team.

Hotel Reviews
AMERON Hamburg Hotel Speicherstadt
Hamburg

We loved this hotel. It’s in the perfect part of Hamburg. It was beautiful.

Authenticity & Character
Location
Easily walkable.
Staff
Cleanliness & Comfort
The Mandala Hotel
Berlin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The History of Berlin: WWII Walking Tour
The History of Berlin: WWII Walking Tour
Berlin

We loved Boyd.

Quality of Experience
Guides, Drivers and Staff
Transport
Urban Art: Berlin's B-side Tour
Urban Art: Berlin's B-side Tour
Berlin
Quality of Experience
Guides, Drivers and Staff
Transport
The 10 Tastings of Hamburg!
The 10 Tastings of Hamburg!
Hamburg

Sadly, this was a joke. Collin could not have been less knowledgeable and less prepared to teach us anything about Hamburg or its food.

Quality of Experience
Guides, Drivers and Staff
Transport
Willkommen in Deutschland !
Willkommen in Deutschland !
Germany

We never found our driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Hamburg City Bike Tour
Privately Guided Hamburg City Bike Tour
Hamburg
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Manon Kafawitz
Manon
Manon Kafawitz
Local specialist in Munich | Replied on Jun 16, 2025

Hi Eric & Melissia,

I hope you are doing great :)

Thanks for your great review! all the team loved working with you guys and organize this north Europe and Germany discovery !

Cannot wait for your next trip !

Best regards

Manon

Uma planned an amazing trip to the south isla...
New Zealand | May 31 - Jun 13, 2025

T
Tracy W.
Hilo, HI | Reviewed on Jun 14, 2025
Uma planned an amazing trip to the south island of New Zealand for us. Her suggestion of visiting Stewart Island was great. It was one of our favorite places on our trip. She was also very responsive and made requested changes quickly. She checked in on us during the trip to make sure everything was running smoothly. Uma did a great job! Read more

Uma planned an amazing trip to the south island of New Zealand for us. Her suggestion of visiting Stewart Island was great. It was one of our favorite places on our trip. She was also very responsive and made requested changes quickly. She checked in on us during the trip to make sure everything was running smoothly. Uma did a great job!

Hotel Reviews
SkyCity Hotel
Auckland

Was in a central location which made it convenient, but had a casino.

Authenticity & Character
Had a casino
Location
Staff
Distinction Christchurch Hotel & Conference Centre
Christchurch

Convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Langlands Hotel
Invercargill

Had construction going on. Very loud in morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scenic Hotel Dunedin City
Dunedin

Convenient location.

Authenticity & Character
Not much character. Standard hotel.
Location
Staff
Cleanliness & Comfort
Room was clean and okay. Nothing special.
Distinction Te Anau Hotel And Villas
Te Anau

Beautiful room and view. Amazingly warm and helpful staff. Dexter, the cat, was a special added bonus.

Authenticity & Character
Room was beautiful.
Location
Great view! Short walk to town.
Staff
Very friendly and helpful.
Cleanliness & Comfort
The Bay Motel
Oban

Convenient location. Great view. Friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown

Spectacular view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wildlife & Penguin Tour
Wildlife & Penguin Tour
Dunedin

Great experience. Saw hoiho, blue penguins, fur seals. Guide very knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Wilderness Cruise at the Remote Doubtful Sound (Self Drive)
Wilderness Cruise at the Remote Doubtful Sound (Self Drive)
New Zealand

Amazing trip. Two boat rides and one bus through amazing scenery. Guides were very knowledgeable and entertaining.

Quality of Experience
Food
Guides, Drivers and Staff
Bus driver and Doubtful Sound guide were very knowledgeable and entertaining.
Transport
Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Jun 16, 2025

Dear Tracy & Josh,

Thank you so much for your kind words and the review. I absolutely enjoyed assisting you during your New Zealand Holiday. Stewart Island is a very special place and my personal favorite. I am glad you loved it.

Please keep in touch. I would be delighted to see you again with your son in our beautiful country .

Warm regards,
Uma

Appreciated the trip set up, but disappointed...
Scotland | May 20 - May 29, 2025

D
David G.
Tallahassee, FL | Reviewed on Jun 14, 2025

Appreciated the trip set up, but disappointed with ongoing communications, including travel issues. Also, terribly disappointed that they could not adjust my schedule outside of a 400£ additional charge, which according to my calculations should have been minimal as my travel itinerary was right on the way.

Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Jun 23, 2025

Hi David,

Thank you so much for your feedback, I really appreciate it! 😊

When you encountered an issue, we were happy to step in and help, and I personally gave you a call to ensure everything was resolved smoothly. As for the £400 cost, it covered a private, last-minute half-day tour, which included a dedicated guide just for you, a premium experience tailored to your needs.

Also, thank you for sharing all your amazing photos! They truly capture the spirit of your time in Scotland, and it looks like you had a wonderful trip.

Wishing you all the best,
Cathy

2 Weeks in Wonderful Morocco
Morocco | May 14 - May 26, 2025

Frank
Frank L.
Canada | Reviewed on Jun 14, 2025
Landed in Casablanca and met up with our driver Tarik. First stop the Hassan II mosque. The only reason for our stop in Casablanca was to see the mosque firsthand. Hindsight though, it might be worth a day to explore the city. The tour of Hassan was worth every minute of our time. Absolutely beautiful to say the very least. After our tour we continued to the city of Rabat. Was not at all what we expected. It is one of the cleanest cities we have ever visited. Quite amazing. Our Riad was also... Read more

Landed in Casablanca and met up with our driver Tarik. First stop the Hassan II mosque. The only reason for our stop in Casablanca was to see the mosque firsthand. Hindsight though, it might be worth a day to explore the city. The tour of Hassan was worth every minute of our time. Absolutely beautiful to say the very least.

After our tour we continued to the city of Rabat. Was not at all what we expected. It is one of the cleanest cities we have ever visited. Quite amazing. Our Riad was also excellent, and the location was perfect. The next morning, we had a private tour of the sights of Rabat with Hassania. The tour was informative, and we received a full array of the important sights with the capital city including the Kings palace. Some of the architecture was very modern as well including the Mohammed IV tower and the Grand Theater. Truly remarkable.

During the afternoon, we trekked onto the next stop of Chefchaouen the blue city. We checked in to our hotel the "Dar Jasmine". This boutique hotel was perched atop a significant hillside, and there were approximately 300 steps to reach the top. A little daunting, although the view of the city was breathtaking and worth the climb. The city itself is very quaint and charming. We explored the small streets and restaurants.

The next day, we had a lovely drive through the Moroccan countryside heading to Fes. The following morning, we had a four-hour private tour with Sharif. Visiting The Royal Palace, Mellah, Al-Qarawiyyin: The World's First University and some local artisans of pottery and the likes. The highlight of course was wandering with Sharif through the tiny alleyways and streets in the souk. Again, an amazing experience seeing what the vendors have to offer. Pretty well everything including the kitchen sink.

That afternoon we were afforded the luxury of a massage and Hammam at our Riad. It was quite the experience. Never had my body exfoliated with coffee grinds. It was exhilarating.

The following day we endured an eight-hour drive form the mountains to the desert. On our way for a camel trek and sunset in the Western Sahara Desert. This was without question one of the highlights of our trip. The camels were amazing. Very well cared for, and exceptionally intelligent. Fortunately, just prior to our arrival it had rained slightly which compacted the sandy desert top layer. It darkened the colour of the sand slightly which made for some incredible photos. After our camel trek to the spot where we watched the sunset, we decided to take the 4X4 to the Tiziri Camp. Quite the exciting drive with our experienced driver.

The camp was pretty cool. The tents were quite large and comfortable. That evening we enjoyed an awesome traditional dinner with tajine's and all. In the morning, we rose at the crack of dawn to catch the sunrise. Again, truly remarkable. Overall, we had two exceptionally long days but worth all the pain by far.

The next leg of our journey took us to Boumalne Dades and Aït Benhaddou. The drive afforded us to see the many Oasis nestled within the valleys of the desert mountains. The sights were amazing. My wife was hoping to see the festival of roses, but by the time we made it was unfortunately over already. We drove through the "valley of a thousand Kasbahs". When you think about this, a Kasbah is a military fortress. Today, these Kasbahs serve as small communities within each area. The very essence of community is quite apparent. Something we found right throughout the country. Especially in the areas away from the big cities.

Next stop, Marrakesh. We spent 4 days in this vibrant city. The first day, we had a morning tour with Hassania enabling us to get a feel for the surroundings. The Souks in the ancient Medina were incredible and a little daunting as we could see how easy it would be to get lost within the alleyways. That evening we embarked on a second tour with the same guide Hassania. This tour was focused on food within the market and souks. We visited several different food vendors - restaurants. What really stood out was how much food was prepared for us. You must bring an appetite to this tour. The range of food consisted of homemade traditional soup, donuts (three generations of ownership), snails in the market and chicken and lamb prepared in an underground smoker - barbecue at Chez Lamine. All so very tasty.

Next morning, once again up well before dawn. We are to embark on a sunrise hot-air balloon ride. Now for someone that is terrified of heights, I thought it may have been an issue. Once we got in and up and away it was no problem whatsoever. Our pilot was a definite expert in his craft of navigating huge balloon. The vistas and scenery were breathtaking. Certainly, a must do for anyone. It was an incredible experience and the photo opportunities endless.

That same afternoon, we were transferred by our trusty driver Tarik to "La Maison L'Arabe. A prestigious hotel where they conduct Moroccan cooking classes. We cooked a tajine dish, learned how to make a rose from the peel of a tomatoe, and prepared a couple of different Moroccan salads. It was so much fun, and I must admit it was all very tasty. With a full belly and new skills, we went back to our riad to rest.

The next morning, off to the airport for final leg of our trip.

In summary, I would highly recommend KimKim to any travellers that want a worry-free experience. The ease of all aspects of our trip can be attested to the professionalism of the staff at KimKim especially including the on-site staff of Original Travels (Said and Mohamed).
All the accommodations, tours and the guides were first rate. One thing I must point out, our driver for the two weeks, Tarik was nothing less than amazing. He took our safety first. He was engaged with our entire group of four. He ensured our itinerary was followed to the letter. He was accommodating when we wanted to make slight changes. He was so engaging and helpful with every aspect of the trip. His communication to us with respect to timing for pick ups and drop offs was excellent. He never pressured us whatsoever. We cannot say enough about the way he treated us. He will be missed.

The only real downside to all of this is we were perhaps a little too ambitious with our itinerary. This was absolutely no fault to KimKim or Original Travels. This is solely on us. Seeing that this was our second trip through KimKim we will take that away as a positive for our next trip.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jun 21, 2025
Hi Frank, Thank you for your wonderful review of your Morocco trip! We're delighted that you had such a memorable experience. It's clear that our team delivered exactly what we promised, a worry-free adventure showcasing the best of Morocco. Your praise for Tarik means everything to us. His dedication to safety, professionalism, and genuine care for our guests is exactly why we're so proud to have him on our team. Hassania and Sharif also clearly made your tours special and... Read more

Hi Frank,

Thank you for your wonderful review of your Morocco trip!

We're delighted that you had such a memorable experience. It's clear that our team delivered exactly what we promised, a worry-free adventure showcasing the best of Morocco.

Your praise for Tarik means everything to us. His dedication to safety, professionalism, and genuine care for our guests is exactly why we're so proud to have him on our team. Hassania and Sharif also clearly made your tours special and informative.

From the Hassan II Mosque to the Sahara sunset, the hot air balloon ride to the cooking class - you experienced Morocco's incredible diversity. Each destination offered something unique, and it sounds like you embraced every moment.

We appreciate your honest feedback about the itinerary's pace. Many travelers want to see everything Morocco offers, and your experience helps us guide future guests in finding the right balance between adventure and relaxation.

Thank you for trusting us with your journey and for recognizing the hard work of me, Said, and our entire team. We look forward to planning your next adventure with the perfect pace in mind!

Best regards,
Mohamed

Amazing Family Trip to Athens, Meteora, Crete in March
Greece | Mar 18 - Mar 28, 2025

K
Kousiki P.
Chicago, IL | Reviewed on Jun 14, 2025
This was an amazing trip for a family of 5 (Grandma’s bucket list). The travel agents were extremely responsive to requested changes. We loved the hotels, especially the Electra Palace in Athens and the Tanneries Hotel in Chania, ,Crete. The tours they selected for us were simply perfect. The tour operators through Alternative Athens were. superb. We will never forget the Elisavet and the food tour,. The stargazing tour was phenomenal. All the transfers/flights were easy/timely . Our guide... Read more

This was an amazing trip for a family of 5 (Grandma’s bucket list). The travel agents were extremely responsive to requested changes. We loved the hotels, especially the Electra Palace in Athens and the Tanneries Hotel in Chania, ,Crete. The tours they selected for us were simply perfect. The tour operators through Alternative Athens were. superb. We will never forget the Elisavet and the food tour,. The stargazing tour was phenomenal. All the transfers/flights were easy/timely . Our guide in Meteora was engaging and hilarious and our sunset photos are unlike anything. Ending the trip in Crete was perfect for the weather and we loved our cooking class in the villages. Not everyone ventures to Meteora and Crete on a first trip to Greece but i highly recommend it for the food, history and scenery!! Thank you Kimkim!

Hotel Reviews
The Tanneries Hotel & Spa
Chania

This hotel, although not in the heart of Old Town, was incredible/our favorite. We loved the rooms, the steam showers, views of the water, the restaurant, and most importantly—the staff! They were so personable and kind. I would definitely come back here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Electra Palace Athens
Athens

Amazing location, rooftop, central to all the sights in Athens and simply gorgeous! it was our favorite breakfast of the entire trip!!!

Authenticity & Character
Location
central—easy to walk to sights
Staff
very friendly front desk
Cleanliness & Comfort
Electra Metropolis
Athens

Spent only a night but was memorable for the rooftop and fun location!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
V Hotel Delphi
Delphi

This newer hotel had a great location and an elevator, which we had requested for a grandparent who couldn’t do stairs. the rooms were spacious with beautiful views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ananti City Resort
Trikala

This hotel is spacious with beautiful rooms but is extremely far from the center town. However, we needed an elevator for one member of our party and those are not common in the area. The dinner was average.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Very kind guide, thoughtful to my mother who needed more time to walk. She was quite encouraging and my mom made it to the top of the Acropolis, which was her lifelong dream!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Food Walk
Authentic Food Walk
Athens

Elisavet was awesome!! The food was incredible!! There were neverending stops: bread, olive oil tastings, souvlaki, loukamades, the fish and meat markets, an entire mezze at a Taverna and it just kept going ….wish i could’ve eaten more! i wasn’t sure initially to keep this in the itinerary but it really was my favorite tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Stargazing in the Heart of Athens
Private Stargazing in the Heart of Athens
Athens

Extremely knowledgeable guide/a professor. a must do for astronomy buffs!

Quality of Experience
Guides, Drivers and Staff
Self-Guided Chania Old Town Walk
Self-Guided Chania Old Town Walk
Chania

Chania was amazing -beautiful old town charm, amazing food, central to beaches!

Quality of Experience
Sunset Monasteries & Hermit Caves Excursion
Sunset Monasteries & Hermit Caves Excursion
Meteora

This guide and the place was phenomenal!!! i really encourage everyone to venture out from Athens to see this spectacular scenery and the monasteries!

Quality of Experience
Guides, Drivers and Staff
Transport
Self Guided Trip to the Archeological Site of Delphi
Self Guided Trip to the Archeological Site of Delphi
Delphi

A must-see in Greece!

Quality of Experience
Private Traditional Cretan Cooking Experience
Private Traditional Cretan Cooking Experience
Chania

This was a lovely experience of cooking in the home of a very welcoming family and visiting the village. We all enjoyed the opportunity to cook a meal together, and my mom couldn’t stayed all day chopping vegetables!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

Kimkim ensures every detail is cared for!
Greece | May 28 - Jun 9, 2025

Robin
Robin S.
Denver, CO | Reviewed on Jun 14, 2025
Irene and the entire team planned and executed a prefect trip! The mix of ancient sites, guide selection, restaurants and and beach outings were perfect! Read more

Irene and the entire team planned and executed a prefect trip! The mix of ancient sites, guide selection, restaurants and and beach outings were perfect!

Hotel Reviews
Athens Manor Houses
Athens
Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
Olive Green Hotel
Heraklion
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kouros Hotel Mykonos
Mikonos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antony Suites
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Malmo Historic Hotel
Chania
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Naxos E-Bike Tour with Farm visit and Olive Oil Tasting
Naxos E-Bike Tour with Farm visit and Olive Oil Tasting
Naxos
Quality of Experience
Guides, Drivers and Staff
Transport
The Vineyard Picnic Experience
The Vineyard Picnic Experience
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local Transfer in Chania
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local Transfer in Athens
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Mythical Argolis Day trip
Mythical Argolis Day trip
Athens
Quality of Experience
Lo
Food
Guides, Drivers and Staff
Transport
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens
Quality of Experience
Lo
Guides, Drivers and Staff
Transport
Local Transfer in Mykonos
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Private Knossos & Museum Tour
Private Knossos & Museum Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Delos & Rhenia Day Cruise
Delos & Rhenia Day Cruise
Mykonos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkeling Boat trip in Chania
Snorkeling Boat trip in Chania
Chania
Quality of Experience
Guides, Drivers and Staff
Transport
Balos & Falassarna Beach Tour with Lunch
Balos & Falassarna Beach Tour with Lunch
Chania
Quality of Experience
Food
Guides, Drivers and Staff
I
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jul 20, 2025

Dear Robin,
Thank you so much for your kind words! I'm absolutely delighted to hear that you enjoyed the trip and that the blend of activities came together so well for you.

It was a real pleasure planning this journey with you, and I'm so glad the experience met your expectations from start to finish. The team and I, thank you for trusting us with your travel plans — we’d be thrilled to welcome you back for another adventure in the future in Greece or Italy!

Warmest regards,
Irene

Private family of 6 tour of Peru
Peru | May 30 - Jun 7, 2025

Lisa
Lisa R.
Acton, MA | Reviewed on Jun 14, 2025
Kristy put together a fabulous itinerary taking into account many of the things my family group was looking for. Every pick up was on time, drivers were great and guides were fabulous! Enjoyed a phenomenal food tour in Lima with Carlos and a long but extremely enjoyable full day with our guide Mario, looking at wildlife in the Ballestas Islands, wine touring at the Tacoma Winery and Dune Buggying/SandBoarding at Huacachina.
Edy was our guide for four days in the Sacred Valley and Machu...
Read more

Kristy put together a fabulous itinerary taking into account many of the things my family group was looking for. Every pick up was on time, drivers were great and guides were fabulous! Enjoyed a phenomenal food tour in Lima with Carlos and a long but extremely enjoyable full day with our guide Mario, looking at wildlife in the Ballestas Islands, wine touring at the Tacoma Winery and Dune Buggying/SandBoarding at Huacachina.
Edy was our guide for four days in the Sacred Valley and Machu Picchu and by the end he was another member of our familia! We learned so much about Peru and it's Inca past and thoroughly enjoyed all of the breathtaking scenery of the Andes. As a guide Edy was phenomenal about keeping us on track, and moving us right through each travel destination seamlessly.
This is the fifth tour we've organized with KimKim and all have been excellent!

Hotel Review
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

We really loved staying at Las Qolqas EcoResort Ollantaytambo. We're seasoned travelers who've stayed in various permanent tented camps, and this location was fun and beautiful, nestled in the mountains. It was an excellent choice because it felt secluded and peaceful, away from the busyness of the tourist town. Highly recommend it to anyone looking for a unique and serene accommodation experience.

Activity Reviews
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Peru

The Short Inca Trail tour to Machu Picchu was a must-do on our trip. We had heard beforehand that the hike was challenging, and it indeed was, but it was absolutely fabulous. Hiking into Machu Picchu provided a unique and rewarding experience away from the crowds, making it very worthwhile. We were glad to take the bus back, but the hike was a perfect way to immerse ourselves in the environment.

Paracas, Ballestas Islands, Winery Tour, and Desert Adventure Day Trip from Lima
Paracas, Ballestas Islands, Winery Tour, and Desert Adventure Day Trip from Lima
Peru

The full-day trip from Lima to the Paracas and Ballestas Islands, along with the desert adventure, was quite an enjoyable experience overall. Initially, we were hesitant due to the long drive, but the kids were eager to go. The Ballestas Islands were nice but didn't stand out particularly. Surprisingly, the desert oasis, part of the trip which I was initially less excited about, turned out to be incredibly fun and the highlight of the day.

Horseback Riding to Devil's Balcony from Cusco
Horseback Riding to Devil's Balcony from Cusco
Cusco

Horseback riding to Devil's Balcony from Cusco was great, and it's something we frequently enjoy on our trips. It's such a wonderful way to explore and enjoy the natural environment while getting some activity into our schedule. Definitely a worthwhile experience.

Lima Food Tour - (PM Tour)
Lima Food Tour - (PM Tour)
Peru

The Lima Food Tour was amazing and a highlight of our trip. We did the evening tour, which allowed us to sample some fantastic dishes. We started with the best ceviche we tasted on our trip and continued on to a place near ancient ruins offering amazing tapas. Ending at a bar, we experienced something other than the 'pisco sours', which was refreshing since we'd had plenty by then.

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in New York | Replied on Jun 16, 2025

Thank you so much for the amazing review! I’m so glad you and your family had a great time. It was a pleasure organizing your trip, and it's great to hear that Edy felt like part of the family by the end! Hope to help you plan another adventure soon!

I look forward to staying in touch!

Kristy

My sisters and I had an amazing experience wi...
Costa Rica | May 31 - Jun 7, 2025

Annie
Annie M.
Newark, NJ | Reviewed on Jun 14, 2025
My sisters and I had an amazing experience with your crew! From pick up to drop off it was well organized and planned. We could not have asked for a better experience, your staff in every step of the way were professional and prompt. We highly recommend anyone who is not sure how to plan a trip to Costa Rica to book with you!!! Thank you, thank you again. For our next vacation and experience we are already considering your services. Read more

My sisters and I had an amazing experience with your crew! From pick up to drop off it was well organized and planned. We could not have asked for a better experience, your staff in every step of the way were professional and prompt.

We highly recommend anyone who is not sure how to plan a trip to Costa Rica to book with you!!!

Thank you, thank you again. For our next vacation and experience we are already considering your services.

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Great place. The rooms could use a little bit of an upgrade but it was very clean and grounds along with hot springs were super enjoyable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar
Playa Hermosa

Great location and quaint hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Safari Float & Hike to La Fortuna Waterfall
Safari Float & Hike to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 16, 2025

Hello Annie,

Thank you so much for your kind words!
We’re thrilled to hear you and your sisters had such a great experience with our team. It means a lot to us, and we’d be honored to help you plan your next adventure.

Looking forward to welcoming you back to Costa Rica soon!

Pura Vida,
Olman

Wonderful trip
Croatia | Jun 9 - Jun 13, 2025

Lisa
Lisa L.
Newark, NJ | Reviewed on Jun 14, 2025
From the pre-trip planning, to execution, to departure, Robi was amazing. He thoughtfully organized our tour in Croatia according to our needs. He was flexible where necessary (and he had to be because there were a few unpredictable changes due to travel issues), very knowledgeable about Croatian history and current events, an excellent driver, and a great guide. Furthermore, it felt like he really cared about our enjoyment; checking in continuously and making sure that everything was... Read more

From the pre-trip planning, to execution, to departure, Robi was amazing. He thoughtfully organized our tour in Croatia according to our needs. He was flexible where necessary (and he had to be because there were a few unpredictable changes due to travel issues), very knowledgeable about Croatian history and current events, an excellent driver, and a great guide. Furthermore, it felt like he really cared about our enjoyment; checking in continuously and making sure that everything was running smoothly. I recommend Kimkim and especially Robi for your next adventure in Croatia.

Activity Review
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split

Peter (Pero) was very knowledgeable, interesting, and engaging. Highly recommend learning about the history of Split from this excellent guide.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 14, 2025

Hi Lisa,
Thank you very much for your kind words, much appreciated.
Happy to hear you had a nice time and that i was able to help !
It was pleasure meeting you and showing you around.
Enjoy your next adventures :)

All the best

Robi

Memorable family trip!
Brazil | Jun 3 - Jun 13, 2025

Emily
Emily H.
Chicago, IL | Reviewed on Jun 14, 2025
First time booking with Kim Kim and it went really well. Family of 5, traveling with 3 teens (18, 16, 14.). Bruno was very responsive from the beginning and throughout the trip. Transfers, activities, everything was seamless. We really enjoyed our guides- Hannah in Rio de Janeiro, Edison in Foz do Iguaçu and Antonio at Tupana Lodge. Bruno answered all my questions promptly before and during the trip. The guides were helpful in their respective cities. I think I would have liked maybe a... Read more

First time booking with Kim Kim and it went really well. Family of 5, traveling with 3 teens (18, 16, 14.). Bruno was very responsive from the beginning and throughout the trip. Transfers, activities, everything was seamless. We really enjoyed our guides- Hannah in Rio de Janeiro, Edison in Foz do Iguaçu and Antonio at Tupana Lodge. Bruno answered all my questions promptly before and during the trip. The guides were helpful in their respective cities. I think I would have liked maybe a step up in accommodations but I’m also not sure the price difference, etc. All our accommodations were nice but not fancy. And I definitely wasn’t fully prepared for what we were getting into in the Amazon. It was a memorable experience but would not be for everyone! Overall a wonderful family trip through Brazil!

Hotel Reviews
Arena Leme Hotel
Rio de Janeiro

Great location. Basic room accommodations but nothing fancy. Pool and rooftop patio small if you are wanting to lay out and sun/pool may not be the place for you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vivaz Cataratas Hotel Resort
Foz do Iguaçu

Good family spot. Indoor and outdoor pool. Easy, casual food available by the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Intercity Manaus
Manaus

A bit run down but overall clean. We saw flight crew checking in so must be a regular spot. For a quick stopover spot to get to Amazon it was fine. We got stuck in Manaus and the airport sent us to another hotel that was really worn down and gross so maybe the hotel standards in Manaus are just poor?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Only one towel in our room, asked for a second and it never came. Rooms and hallways run down.
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Jun 20, 2025

Hi Emily
Thank you very much for your review. We're very happy to hear that everything went well. I wish you and your family all the best.
Greetings
Bruno

All the guided tours were informative and fun...
France | Jun 1 - Jun 7, 2025

Susan
Susan D.
Flagami, FL | Reviewed on Jun 14, 2025
All the guided tours were informative and fun. Andrea (our bike tour guide in Versailles)was entertaining. Raphael took us on two great tours: : Medieval France and the Louvre and d’orsay museums. Sweets tour and The Moulin Rouge were one other highlight of the week. Read more

All the guided tours were informative and fun. Andrea (our bike tour guide in Versailles)was entertaining. Raphael took us on two great tours: : Medieval France and the Louvre and d’orsay museums. Sweets tour and The Moulin Rouge were one other highlight of the week.

Hotel Review
Hotel La Bourdonnais - Tour Eiffel
Paris

Walking distance to the tour Eiffel, and the Seine as well as many restaurants.

Authenticity & Character
Location
Close to iconic locations.
Staff
Cleanliness & Comfort
Cleaning staff took care with our room each and every day.
Activity Reviews
Meet and greet at your hotel in Paris : step into the shoes of a Parisian local !
Meet and greet at your hotel in Paris : step into the shoes of a Parisian local !
Paris

Very helpful. Took us down in the Metro and helped us buy tickets, walked us around the area.

2CV Private Tour Paris Highlights
2CV Private Tour Paris Highlights
Paris

Our driver was fun and informative!

Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris
Best of Louvre & Orsay Museums
Best of Louvre & Orsay Museums
Paris

Raphael was very knowledgeable!

Quality of Experience
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

Excellent food and service!

Rodin Museum & Gardens Private Tour
Rodin Museum & Gardens Private Tour
Paris

Tour was educational and visually stimulating.

Sweet Side Food Tour of Paris
Sweet Side Food Tour of Paris
Paris

Yummy!

Quality of Experience
Versailles : Food & Palace Bike Tour - Full Day
Versailles : Food & Palace Bike Tour - Full Day
France

Had so much fun!

Dinner show at the Moulin Rouge
Dinner show at the Moulin Rouge
Paris

Loved the acrobatic acts!

Local specialist: Lise Troulier

Overall everything was amazing. The hotels th...
Greece | Jun 5 - Jun 13, 2025

Cory
Cory H.
Charlotte, NC | Reviewed on Jun 14, 2025
Overall everything was amazing. The hotels they picked were top notch and transportation was seamless. We had one day without a transport which was odd, but not a big deal. I will say I wish they had recommended setting up an ATV or car rental on the islands in order to see more. There is a lot to do a see on Paros and I while the sailing trip was nice, it took the whole day and I wish we had explored the in and instead. We got an ATV for the afternoon but it wasn’t enough. The same could be... Read more

Overall everything was amazing. The hotels they picked were top notch and transportation was seamless. We had one day without a transport which was odd, but not a big deal. I will say I wish they had recommended setting up an ATV or car rental on the islands in order to see more. There is a lot to do a see on Paros and I while the sailing trip was nice, it took the whole day and I wish we had explored the in and instead. We got an ATV for the afternoon but it wasn’t enough. The same could be said of Sifnos - but we rented E Bikes on our own and it was fun. It is hard to know what to do and plan it all and KimKim was great in that aspect. I would definitely use them again as they were great, this was the only one thing and it was minor.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jun 20, 2025

Thank you for your feedback, Cory! I'm so happy you had an amazing trip overall and loved the accommodations we picked!

We appreciate your feedback about exploring the islands. I’ll be sure to share this with our team so we can better guide future travelers on how to make the most of their free time.

Thanks again for traveling with us—we’d love to help you plan another adventure anytime! 🇬🇷✨

A total Portugal experience!
Portugal | Jun 1 - Jun 9, 2025

Norma
Norma G.
Los Angeles, CA | Reviewed on Jun 13, 2025

In every location we had great guides and drivers who made it a fun, informative and entertaining adventure. The accommodations , tours, meals and entertainment were above expectations. The high points were staying in a monastery in Alcobaça, the Douro valley tour and Pacheco winery, Porto—it was all wonderful. Great guides Nuno and John and drivers Manuel and Joao (sp?). A wonderful Portugal experience. Thanks, Joao and Kim Kim!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 14, 2025
Hello Norma, Thank you so much for your kind message. It truly means a lot to know you had such a great experience in Portugal. I am very happy to hear that the accommodations, tours, meals, and entertainment were all above expectations. I will be sure to pass along your compliments to Nuno, Manuel, and João. They will be thrilled to know they made your trip even more special. Alcobaça, the Douro Valley, and the Pacheca Winery are all incredible places, and I am so glad they stood out for... Read more

Hello Norma,

Thank you so much for your kind message. It truly means a lot to know you had such a great experience in Portugal. I am very happy to hear that the accommodations, tours, meals, and entertainment were all above expectations.

I will be sure to pass along your compliments to Nuno, Manuel, and João. They will be thrilled to know they made your trip even more special. Alcobaça, the Douro Valley, and the Pacheca Winery are all incredible places, and I am so glad they stood out for you.

It was a real pleasure planning this journey with you. On behalf of myself and the KimKim team, thank you again for choosing us. I hope we can welcome you back to Portugal one day.
Your friend in Portugal - João

Switzerland Memories
Switzerland | May 26 - Jun 4, 2025

Marie
Marie R.
Newark, NJ | Reviewed on Jun 13, 2025
Switzerland was the most amazing country with beauty and interest. From Zurich to Montreux each had its own charm. I found Lucern and Interlaken had a great amount of interest and could of spent more time in each easily. Our guide for the Secrets of the Black Forest went above and beyond showing us villages in France and Germany and then the Black Forest itself. We also toured Lauterbrunnen and Grindelwald near Interlaken which was magical. Took a cable car to a mountain top viewing the... Read more

Switzerland was the most amazing country with beauty and interest. From Zurich to Montreux each had its own charm. I found Lucern and Interlaken had a great amount of interest and could of spent more time in each easily. Our guide for the Secrets of the Black Forest went above and beyond showing us villages in France and Germany and then the Black Forest itself. We also toured Lauterbrunnen and Grindelwald near Interlaken which was magical. Took a cable car to a mountain top viewing the whole area below, saw the Eiger peak and went to the restaurant at the top. Very beautiful and memorable. Montreux was relaxing and serene and Geneva a very French city scape. A wonderful vacation which I feel fortunate to have experienced. Kim Kim Travel helped make that happen.

Hotel Reviews
Hotel Hofgarten Luzern
Luzern

Friendly and wonderful staff and excellent food at their restaurant. The buffet breakfast was well appointed and delicious.

Authenticity & Character
The character and charm of the rooms
Location
It is central located.
Staff
Very helpful. The wait staff at the restaurant are excellent.
Cleanliness & Comfort
Mona Montreux Hotel
Montreux

This hotel is located in a beautiful area on the promenade with amazing views and centrally located where you can walk easily to things.

Authenticity & Character
Location
Staff
The staff was very helpful in guiding us to restaurants and sites nearby.
Cleanliness & Comfort
Metropole Hotel Interlaken
Interlaken

The room had an amazing view of the Jungfrau Alps Peak, and the overall park below. The room was spacious and clean and very comfortable. Their staff was very helpful also.

Authenticity & Character
Location
Centrally located and most interesting sites can be easily walk to.
Staff
Cleanliness & Comfort
Boutique Hotel Wellenberg
Zurich

This was a very clean and well appointed hotel and rooms.

Authenticity & Character
Very charming and comfortable.
Location
The location was great as it was in the center of old town and near enough to walk to other areas of the city.
Staff
Very helpful staff at the front desk
Cleanliness & Comfort
Eastwest Hotel
Geneva

Good location in Geneva where you can walk across the lake bridge to the center of town and then into old town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Swiss Travel Pass
Swiss Travel Pass
Switzerland

The Swiss travel pass is a must to have as it covers all your transportation, including the golden pass express train. We found it helpful to use for the cable car in Grindenwald and also to get us into the Chillon castle in Montrose with no extra cost. We also used it for the boat on Lake Lucerne and the Rigi Mountain cogwheel train up the mountain.

Quality of Experience
Guides, Drivers and Staff
Transport
Secrets of the Black Forest (private/approx 10h)
Secrets of the Black Forest (private/approx 10h)
Zürich

This was a private all day tour with a wonderful guide who took time for detail on showing us the most he could during the day without being rushed. He made it very pleasant and exciting.

Quality of Experience
Mo
Guides, Drivers and Staff
Transport
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Switzerland

Was exciting to take the cog wheel train up to the top at Rigi Kulm.

Quality of Experience
Guides, Drivers and Staff
Transport
At leisure : Lauterbrunnen
At leisure : Lauterbrunnen
Switzerland

Toured the little village of Lauterbrunnen Valley, there is a nice waterfall nearby and there is a train there also for transport. The town is not large so you can walk through it with ease and there are nice little stores and places to eat

Quality of Experience
Lo
Guides, Drivers and Staff
Transport
Free time at Lake Brienz
Free time at Lake Brienz
Switzerland
Quality of Experience
No
Guides, Drivers and Staff
Transport
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 23, 2025

Thank you so much for sharing your wonderful experience! It’s such a joy to hear how much you enjoyed each destination—your words really capture the magic of Switzerland.
Thank you for all the detailed feedback you provided, it helps us a lot.
We wish you all the best, Amandine

Incredible Norway
Norway | Jun 3 - Jun 7, 2025

Rick
Rick Y.
Chicago, IL | Reviewed on Jun 13, 2025
I enjoyed having kimkim as a partner on our family trip to Norway. From the early planning provided by Anders to the actual booking and logistics provided by Fenne, the operations and support team were excellent. I also appreciated Riccardo's proactive intervention to advise on a dinner reservation in Solvorn. Norway is a beautiful country and kimkim handled all of the legwork and coordination to make this a smooth and delightful experience. Read more

I enjoyed having kimkim as a partner on our family trip to Norway. From the early planning provided by Anders to the actual booking and logistics provided by Fenne, the operations and support team were excellent. I also appreciated Riccardo's proactive intervention to advise on a dinner reservation in Solvorn. Norway is a beautiful country and kimkim handled all of the legwork and coordination to make this a smooth and delightful experience.

Hotel Reviews
Radisson Blu Royal Hotel
Bergen

Stayed only one night. Staff are friendly. The elevators did not work properly the day we were there and appeared to be undergoing maintenance, probably not a big deal. However, worth noting is the elevator does not go down to the parking garage so bags needed to be brought in through the 1st floor lobby. Hotel room was clean and comfortable. What we really like about this hotel was its location. Bergen is a beautiful city and we were in walking distance of restaurants, shops, fun stores, and the harbor. We were also close to a funicular train that takes you up a hill for great views of the city.

Authenticity & Character
I think you could learn to love this hotel just based on its location.
Location
Great location with lots to do and see. Bergen is a completely charming city, and like all of Norway, everyone was quite friendly.
Staff
Cleanliness & Comfort
Walaker Hotel
Solvorn

Walaker is deep in history and tradition. My family had the pleasure to meet the owner and he took us on a brief tour of the original hotel building. We loved its beautiful location, but unfortunately could not stay long enough to see the historic church that is a ferry ride away. We also experienced a wonderful four-course dinner and the room was relatively secluded and private.

Authenticity & Character
You can feel the history!
Location
Nestled down a hill on the shores of Lustrafjord. Charming community with lots of history. Hiking nearby.
Staff
Everyone was very friendly and helpful.
Cleanliness & Comfort
Hotell Utsikten
Geiranger

It gets 4 stars primarily due to location, but other wise I was not real impressed with the hotel. Again we stayed only one night. No elevators and only one e-car charger was working.

Authenticity & Character
This is an older hotel and it exudes a charm all its own.
Location
Proximity to views of Geiranger.
Staff
Everyone was friendly and helpful.
Cleanliness & Comfort
The bathrooms were small but adequate.
Quality Hotel Ålesund
Ålesund

We only stayed one night and found the hotel to be clean and comfortable. Staff could have been a little more proactive by informing kimkim (or me) in advance that on the day of departure a marathon was being held which would shut down several roads in the city, including the road the hotel is on. Making our way to the airport was a mini-adventure.

Authenticity & Character
Location and layout of the common areas (reception, dining room, sitting rooms, etc.) contributed to the charm of the hotel.
Location
Enjoyed the location on the bay and found it was well positioned within a fun part of the city, close to restaurants and shopping. Would like to point out that in very close walking distance to the hotel there was a Chinese restaurant called HK. My family thought it was the best Chinese restaurant we ever ate in. The food was fresh, excellently prepared and tasted wonderful. This is saying a lot because we have dined in countless Chinese restaurants back home.
Staff
Cleanliness & Comfort
Activity Reviews
Geraingerfjord Safari by RIB
Geraingerfjord Safari by RIB
Geiranger

Great views of Geiranger. Informative and entertaining ride.

Quality of Experience
Guides, Drivers and Staff
Art Nouveau Discovery by E-Bike
Art Nouveau Discovery by E-Bike
Ålesund

Had to cancel due to a misunderstanding on the departure time.

Local specialist: Anders Westlund
Anders
Anders Westlund
Local specialist in Kristiansand | Replied on Jun 20, 2025

Thank you, Rick, for the thoughtful and detailed review!

I'm so glad to hear that your family had a smooth and memorable experience exploring Norway — from the fjords to the four-course dinners. It was a pleasure helping with the early planning, and I’m thrilled to hear Fenne and Riccardo were able to step in and keep everything running like a well-oiled (Viking) longship.

Thank you as well for the honest hotel feedback — that’s exactly the kind of insight we use to refine our recommendations.

Wishing you many more adventures!

Warm regards,
Anders
Kimkim Team

A perfect trip in Finland!
Finland | May 30 - Jun 8, 2025

Brendan
Brendan S.
Newark, NJ | Reviewed on Jun 13, 2025
Moonika planned a wonderful Finland trip for my mother and I. She took the time to understand our goals and and created a perfect itinerary. We rented a car and traveled to 5 different cities. All of the travel was smooth and well-curated. Our hotels were comfortable and in good locations. At each stop we had activities and tours booked, and we enjoyed them all. The local guides were all professional and friendly. The Sauna experience in Tampere was a highlight of the trip. The whole... Read more

Moonika planned a wonderful Finland trip for my mother and I. She took the time to understand our goals and and created a perfect itinerary.

We rented a car and traveled to 5 different cities. All of the travel was smooth and well-curated. Our hotels were comfortable and in good locations. At each stop we had activities and tours booked, and we enjoyed them all. The local guides were all professional and friendly. The Sauna experience in Tampere was a highlight of the trip.

The whole experience exceeded expectations and we made many lifelong memories. Thank you Moonika!

Activity Review
Sauna Tour
Sauna Tour
Tampere

This experience was the highlight of our Finland trip! Matti was so professional and kind as he helped my mother and I navigate our first Finnish Sauna experience. We had so much fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Jun 14, 2025

Hello Brendan,

Thank you for your lovely review and I'm glad to hear you had a good time on your trip with us. I hope to have you as our guests again in the future.

Best,
Moonika

Wonderful trip to Italy with SUPER nice and friendly specialist, Melanie
Italy | May 31 - Jun 12, 2025

Geoffrey
Geoffrey P.
Dania Beach, FL | Reviewed on Jun 13, 2025
Italy was booked by me as a trip of a lifetime and in many ways it was. While I ended up spending almost double of what the anticipated costs were due to a few hotel issues booked through Kimkim, my family and I loved our trip through Venice, Naples, Sorrento, Rome and Florence. Melanie is a wonderful person who listens, communicates, responds and does everything she can to assist. I highly recommend Melanie to anyone considering a trip to Italy. There were hiccups, mostly with hotels Kimkim... Read more

Italy was booked by me as a trip of a lifetime and in many ways it was. While I ended up spending almost double of what the anticipated costs were due to a few hotel issues booked through Kimkim, my family and I loved our trip through Venice, Naples, Sorrento, Rome and Florence. Melanie is a wonderful person who listens, communicates, responds and does everything she can to assist. I highly recommend Melanie to anyone considering a trip to Italy. There were hiccups, mostly with hotels Kimkim chose and we had to scramble and find new and better hotels to move ourselves and our 8 bags to (even though I was the one who had requested to keep within a budget, the location and amenities of the hotels were very subpar), but overall my family and I had an extremely memorable trip that we wouldn't have traded for anything. From the sights, the scenes, the food and wine, the mostly friendly and welcoming people and everything else that makes Italy so unique, we loved our trip

Hotel Reviews
La Casa dell'Orologio Sorrento
Sorrento

If you want to stay the very epicenter of Sorrento above all the bars, restaurants and action, this B&B style hotel is for you (please note, it is not a hotel as you'd envision... it is a very old, somewhat dilapidated apartment building with a 3rd floor converted into what is like a hotel, but is definitely a B&B facility where they installed a modern elevator). We did stay one night of our 3 nights in Sorrento, but after having almost no sleep whatsoever, we got back on the Hotel tonight app (see my review of the Florence hotel) and found Hotel Ambasciatori about 0.5 miles away and stayed there our final 2 nights. This place was mostly clean and again had nice staff, but was not for us in any way. The beds were the most uncomfortable I've ever felt in my life, but we could have gotten around that for 3 nights if we had been able to sleep at all. On our first and only night, the music, parties and screaming right below our hotel went on until 5 AM. Yes actually 5 AM... I'm the last one to complain about partying or having a good time outside in nice weather, I love all of that and did it for years, but the fact that screaming, yelling and insanity can occur unchecked until 5 AM is insane... we tried earplugs, putting pillows over our ears, and anything else but essentially we slept from around 5:30 to 7:30 AM. Not exactly a fun night of vacation. If you love all of that happening around you, there's nothing else really wrong with this facility except the horrible beds/mattresses. We absolutely loved Hotel Ambasicatori which we moved to, and will stay there again if we make it back to Sorrento

Authenticity & Character
None. It's a falling-apart building with the 3rd floor made into a B&B style hotel
Location
To us, a horrible location due to what I said in my review but perhaps to a 20 year old staying alone or with drinking buddies, it'd be perfect
Staff
Very nice lady working the desk, I don't recall her name
Cleanliness & Comfort
See review
Hotel Olimpia
Venice

Perfect blend of great location with being quiet at night. Very nice front desk who answered any questions and concerns. No real amenities but overall a great hotel that I would recommend most people traveling to Venice to stay due to being clean, comfortable, accessible and friendly to tourists

Authenticity & Character
Very charming hotel and view
Location
Close enough to vehicle drop off point, beautiful water view, quiet nights
Staff
Extremely nice, friendly, helpful
Cleanliness & Comfort
it was exactly that... clean and comfortable
La Residenza Fiorentina
Firenze

Of all hotels booked through the Kimkim service, this was by far the worst, and while I feel bad to give a one star to anyone, it has to be done here. The front desk gentleman was very sweet, very helpful especially when we told him we need to leave, but that's where it ends. The location is very rough, but that could be dealt with, had anything else worked out. The rooms are extremely dated and unclean, or at least, ours was. We checked in, so tired from a train ride with our 2 minor kids and having to carry our 8 bags about 1/3 mile down the street (due to no fault of kimkim's, our driver couldn't pass a broken down bus and couldn't reach the front of the hotel... but definitely should have and could have driven us around from another street instead of hurriedly telling the 4 of us with our 8 bags to get out of the van and find the hotel down the street).... when we got to the room we found someone else's hair on one bed and some eyelashes on another. The bathroom had obvious mold, and the room overall was just a very 1 or 2 star type of old, outdated, unclean look and feel. My wife said "if we're staying here for 4 nights, we have to make sure we are almost never in this room we have to be out of the room all day and evening and just here to sleep and leave".... so with all that, I logged onto an app called Hotel Tonight and found The Hotel Savoy in the middle of the city of Florence. I'm not going to review that hotel here, but it was the best hotel experience either of us had every had in our 42 years, in every way.

Authenticity & Character
The entire hotel would need to be revamped and remodeled
Location
Staff
I don't recall his name, the gentleman who checked us in, front desk. Super nice and friendly
Cleanliness & Comfort
I believe the review says everything; it was just very dirty, smelled terribly and unwelcoming
Palazzo Nainer
Roma

Nice staff, nice place, nice location. Nothing outstanding here, but a very good either 3+ star or you could say, 4 star, hotel experience. As is definitely a theme of Italian hotels we noticed, once again a very friendly and helpful front desk and staff. They offered champagne and/or sodas for us and juices for the kids upon check in and then every day after that, and they made great cappuccino and espresso for no charge, while staying there. Rooms were clean - we had 2 rooms instead of 1 room due to the rooms being very small and we are a party of 4... for the first night, the AC was making insanely crazy loud noises in one room so we all slept together in one room, then the hotel moved that for us, and we were more comfortable the second and final nights. I will be requesting credit for that one night via American Express because why would anyone pay for a room that was unusable for one night? Other than that, a very pleasant stay, good location for shopping and restaurants/gelaterias and I do recommend this hotel overall

Authenticity & Character
See review - just a really nice place overall
Location
Nice location for everyone, kids and adults
Staff
Helped with bags (unlike the hotels Kimkim booked for us in Florence or Sorrento), and were always there to answer questions and assist us in every way
Cleanliness & Comfort
No issues here; very comfortable beds and everything clean and modern
Activity Reviews
Pisa and Lucca with private driver
Pisa and Lucca with private driver
Florence

Loved it! Driver Simeone was super friendly and got us everywhere we needed to be quickly and in comfort. He recommended what ended up being one of, if not the, best meal of our lives at La Buca San Antonio in Lucca. This wasn't a guided tour, and for once, we actually appreciated that and enjoyed having it that way. Great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
 Pompeii half day tour form Sorrento
Pompeii half day tour form Sorrento
Italy

The history of this place is amazing and the tour guide was great, it's just a really tough day especially in the summer and as I understand, it gets way hotter in July and August. This tour would be great I imagine in March or maybe October/November... but 3 hours of walking around ruins in the heat, despite the incredible learning experience, is just tough for anyone. It's not the tour or kimkim's fault that we have a 7 and 11 year old, but they absolutely lost it about an hour in, and I can't recommend anyone attend this tour with someone under 20 years old. We thought the drive was an hour each way with perhaps 90 min or at most 2 hours of walking around, but it ended up being just about 3 solid hours of no shade, outside heat tour... so all that is a bit tough... but anyone interested in the history of this once-civilization should definitely go. I'm still glad I went and saw it all for myself

Quality of Experience
Guides, Drivers and Staff
Transport
Olive and Wine Tasting in Tuscany Countryside
Olive and Wine Tasting in Tuscany Countryside
Italy

Phenomenal tour and activity. If you get car sick (my daughter does), make sure to either sit up front or take Dramamine or ginger before being picked up as the drive can get tough. That aside, which is no one's fault just a warning to future travelers, it's a picturesque perfect way to spend a day in Italy. We ended up spending hundreds of euros buying some wines and olive oils because they were just that amazing - they don't pressure you or anything, we just couldn't resist

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colosseum and Roman forums child friendly tour
Colosseum and Roman forums child friendly tour
Rome

Not a child friendly tour despite its name. Not a great experience. Brutal heat, crazy lines (I understand its the most visited sight in Europe, but people should be aware of this), and just way too long for what could've been accomplished in 45 minutes. I'm not sure why the title says 2 hours, when the guide actually said it was a 3+ hour event, but we did eventually inform her that we were done and wanted to end early. Look - seeing the colosseum in person, both for the adults and kids, was amazing. The history of what went on there (both from what we knew, and things we didn't know such as the fact that much of the gold, marble and materials used to construct it was stolen by the Romans from the Jews ... no surprise, more suffering and mistreatment of Jewish people even 2,000 years ago), it was all amazing to learn and see in person, but an overly long experience with an unbelievably loquacious tour guide, made it less memorable for us all. We were then taken to the gardens area near the forum, which we didn't find interesting or meaningful, and requested to end the tour so could get lunch. There must be better ways to check out the colosseum

Quality of Experience
Guides, Drivers and Staff
Transport
Pizza Workshop
Pizza Workshop
Sorrento

What could be more fun than making pizza with professionals in the birthplace of pizza!? My wife and I, and of course our 7 and 11 year olds, absolutely loved every moment of this. It was the right amount of time - about 90 minutes altogether - and tons of fun. Also, extremely delicious, that goes without saying. No matter what, while in Sorrento/Naples area, DO THIS! Especially if you can get Luigi as your host - he's awesome, and funny, makes a great experience even better

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 17, 2025
Hi Geoffrey,
thank you so much for your lovely review and as I was with you every step of your trip, you know how sorry myself and the team were about the problems with the hotels especially regarding the one in Florence which we have now removed from our list of hotels.
I'm really pleased you had a fantastic holiday and the kids were so good discovering a new part of the world, maybe the historical sites will be appreciated more when it's not so hot and when they are a little older, I'm... Read more

Hi Geoffrey,
thank you so much for your lovely review and as I was with you every step of your trip, you know how sorry myself and the team were about the problems with the hotels especially regarding the one in Florence which we have now removed from our list of hotels.

I'm really pleased you had a fantastic holiday and the kids were so good discovering a new part of the world, maybe the historical sites will be appreciated more when it's not so hot and when they are a little older, I'm sure they will be the ones asking all the questions to the guides one day!

I hope you are all making pizzas back home.

Thanks again,
Melanie

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