Kimkim Trip Reviews

4.8
Based on 16,553 ratings
Read 16,553 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Memorable Trip to India – 2025
India | Mar 8 - Mar 15, 2025

Armando
Armando N.
Redondo Beach, CA | Reviewed on Apr 26, 2025
My wife and I had an unforgettable 8-day stay in India, and we’d like to thank everyone who helped make it so special.
First, a big thank you to Ravi, who did a fantastic job organizing everything from start to finish.
Our journey began on a high note when we arrived at our hotel in New Delhi and were surprised to find traditional outfits waiting for us—ones we would later wear during the Holi festival in Jaipur. Celebrating Holi was an absolute highlight—throwing colored powder, dancing... Read more

My wife and I had an unforgettable 8-day stay in India, and we’d like to thank everyone who helped make it so special.
First, a big thank you to Ravi, who did a fantastic job organizing everything from start to finish.

Our journey began on a high note when we arrived at our hotel in New Delhi and were surprised to find traditional outfits waiting for us—ones we would later wear during the Holi festival in Jaipur. Celebrating Holi was an absolute highlight—throwing colored powder, dancing to traditional music, and being surrounded by so much joy and energy was an experience we’ll never forget.

We felt safe and well taken care of the entire time, thanks to our driver Arvind.
We were also fortunate to have knowledgeable and passionate guides in each city—Varun in Delhi, Manish in Agra, and Vinod in Jaipur. Each of them brought the history and culture of these incredible places to life in their own unique way.

Of course, seeing the Taj Mahal was a dream come true, but another deeply memorable moment was visiting Gurudwara Sis Ganj Sahib, where we had the opportunity to help serve free meals to visitors. It was a humbling and rewarding experience that left a lasting impact on both of us.
India welcomed us with warmth, color, and kindness. We return home with full hearts and unforgettable memories.

Hotel Reviews
ITC Mughal
Agra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Udman Ferns N Petals
New Delhi, Delhi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Heritage Haveli
Khatipura, Jaipur, Rajasthan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Apr 26, 2025
Dear Armando,
Thank you so much for your kind and heartfelt message. It truly means a lot to hear that you and your wife had such a memorable time in India.
I’m delighted that everything—from the Holi celebration and traditional outfits to your visit to the Taj Mahal and the humbling experience at Gurudwara Sis Ganj Sahib—came together to make your journey so special. We always aim to create meaningful, immersive experiences, and it’s so rewarding to hear that we succeeded. I’ll be sure to... Read more

Dear Armando,
Thank you so much for your kind and heartfelt message. It truly means a lot to hear that you and your wife had such a memorable time in India.

I’m delighted that everything—from the Holi celebration and traditional outfits to your visit to the Taj Mahal and the humbling experience at Gurudwara Sis Ganj Sahib—came together to make your journey so special. We always aim to create meaningful, immersive experiences, and it’s so rewarding to hear that we succeeded.

I’ll be sure to pass along your kind words to our Guides and Driver as well. They will be thrilled to know that they made a lasting impression.

India is a place that stays in the heart, and I’m so happy you felt its warmth and spirit. We would be honored to welcome you back anytime for more discoveries and unforgettable moments.

Warm regards,
Ravi

A Trip of a Lifetime
New Zealand | Mar 17 - Apr 7, 2025

Edward
Edward S.
Happy Valley, OR | Reviewed on Apr 26, 2025
Monika was extremely helpful in ensuring we had a wide-ranging, fantastic experience on both the North and South Islands of New Zealand. Whether it was horseback riding, hiking, and overnight cruises through the Fiordland; movie studio tours, and winery excursions, and whale watching; and everything in between, we were always paired with tour providers and accommodations that were clearly high quality and dedicated to providing meaningful and memorable experiences. In the infrequent times... Read more

Monika was extremely helpful in ensuring we had a wide-ranging, fantastic experience on both the North and South Islands of New Zealand. Whether it was horseback riding, hiking, and overnight cruises through the Fiordland; movie studio tours, and winery excursions, and whale watching; and everything in between, we were always paired with tour providers and accommodations that were clearly high quality and dedicated to providing meaningful and memorable experiences. In the infrequent times where there were any logistical hiccups, Monika was immediately responsive to get us back on track. All told, our three weeks were absolutely memorable and magical.

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 28, 2025

Dear Edward and Jen,

Thank you so much for your kind words. I'm so glad to hear that your return to New Zealand, Edward, was everything you had hoped for, and that you were able to share those special experiences with Jen this time around. It was a real pleasure putting your trip together, and knowing that each moment created lasting memories makes it all the more rewarding.

Thank you again for trusting me with your adventure. I wish you many more incredible journeys ahead, and I’d be delighted to help whenever New Zealand calls your name again.

Warmest regards,
Monika

Katsu Okada-San of KimKim, Our lives are forever changed because of YOU and Japan.
Japan | Mar 31 - Apr 9, 2025

gay
gay b.
Los Angeles, CA | Reviewed on Apr 25, 2025
Katsu Okada-San of KimKim helped to create lasting memories on our first trip to Japan. This was our first visit to Japan; my ancestors are from Kumamoto-Ken. I daydreamed about Japan for years, cherry blossoms, Mt. Fuji-san, sashimi and being enveloped by the culture. The experience changed my life and my family’s lives, and I owe this to Katsu Okada-san. He tailored our needs with definite care and excellent communication needed for a family traveling across the ocean to... Read more

Katsu Okada-San of KimKim helped to create lasting memories on our first trip to Japan.

This was our first visit to Japan; my ancestors are from Kumamoto-Ken. I daydreamed about Japan for years, cherry blossoms, Mt. Fuji-san, sashimi and being enveloped by the culture.

The experience changed my life and my family’s lives, and I owe this to Katsu Okada-san. He tailored our needs with definite care and excellent communication needed for a family traveling across the ocean to unfamiliarity.

Upon arrival at Kansai airport in Osaka, he arranged for a driver to take us to our hotel. He helped to arrange guides in Osaka, Kumamoto, Kyoto, Hakone and lastly, Tokyo. Detailed instructions were sent by email and tickets sent to our hotels in advance with handwritten, step-by-step itinerary to travel to and from places. He set us up with lovely Japanese-native, mostly English-speaking guides in each city. Here are their names and memories of them:

Sachi Oguchi-san in Osaka - she was kind, patient and flexible, and took us off course to the Osaka Natural History Museum. She encouraged us to try the foods Osaka is known for.
Noboru Narukawa-san in Kumamoto – He was the kindest and sunniest person; he reminded me of my Japanese family in Hawaii. We communicated with Google Translate.
Akiko Tonomura-san in Kyoto - She was just as wonderful as the other guides, fun, enjoyable to learn from and kind, kind, kind.
Eriko Ishiguro-san in Tokyo - So filled with tender care for our family and really got to know us personally. She helped us to get familiar with Tokyo’s transportation system; I’m envious of its efficiency.

Through continued correspondence with Okada-san before, during and after Japan, I got to know him almost as a friend, sharing stories and emotions evoked by them. That’s the part of this writing I wanted to emphasize, how someone so far could have so much impact across the miles.

Thank you, Okada-san, from my and my family’s heart, for doing what you do so well and for helping to change our lives and viewpoints of the world.

Local specialist: Katsu Okada
Katsu
Katsu Okada
Local specialist in Vancouver | Replied on Apr 28, 2025
Dear Gay Beseth -san and Beseth Family, Thank you so much for your incredibly heartfelt message. Your kind words truly mean the world to me.
Meeting through KimKim and helping create your family’s first journey to Japan was not just part of my work—it was a truly special experience that I will always treasure. I feel incredibly fortunate to have been part of such a meaningful trip, especially knowing your ancestral connection to Kumamoto.
I am especially grateful for all the beautiful photos...
Read more

Dear Gay Beseth -san and Beseth Family,

Thank you so much for your incredibly heartfelt message. Your kind words truly mean the world to me.
Meeting through KimKim and helping create your family’s first journey to Japan was not just part of my work—it was a truly special experience that I will always treasure. I feel incredibly fortunate to have been part of such a meaningful trip, especially knowing your ancestral connection to Kumamoto.
I am especially grateful for all the beautiful photos you shared with me. They make me smile and brighten my day!Through our many messages and shared memories, I’ve come to feel a genuine connection with your family, and for that, I am truly thankful.
Please know that your journey touched my heart as much as it touched yours. I wish you all continued happiness and hope our paths will cross again soon!!

Warmest regards,
Katsu Okada

Rita was wonderful to work with for our trip ...
Italy | Apr 11 - Apr 19, 2025

Kristin
Kristin B.
Huntersville, NC | Reviewed on Apr 25, 2025
Rita was wonderful to work with for our trip to Italy! She was extremely responsive and open to any/all suggestions and questions I presented. Working with Rita and the kimkim team made our vacation abroad seamless and stress free. Read more

Rita was wonderful to work with for our trip to Italy! She was extremely responsive and open to any/all suggestions and questions I presented. Working with Rita and the kimkim team made our vacation abroad seamless and stress free.

Activity Reviews
Italian Cooking Class at a Local Ristorante
Italian Cooking Class at a Local Ristorante
Rome
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

Gondolier wasn’t interactive and it was obvious he didn’t want to take our family.

Quality of Experience
Guides, Drivers and Staff
He was quiet and didn’t interact at all
Transport
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Gelato Making Class
Gelato Making Class
Florence

This was my daughter’s favorite activity of our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit: Vatican Museums & Sistine Chapel
Guided Visit: Vatican Museums & Sistine Chapel
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of the Colosseum & Ancient City
Private Guided Visit of the Colosseum & Ancient City
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Apr 29, 2025

Dear Kristin, thank you so much for your kind words! It was truly a pleasure helping you plan your trip to Italy. I'm so happy to hear that your experience was seamless and stress-free. Wishing you many more wonderful adventures ahead, and I hope we have the chance to work together again soon! All my best, Rita🥰

Loved Costa Rica + local suggestions, but really rocky start to the trip without an emergency phone line
Costa Rica | Apr 15 - Apr 22, 2025

Liz
Liz M.
Los Angeles, CA | Reviewed on Apr 25, 2025
We had a lovely time in Costa Rica — saw so many animals and got to really experience the culture! Gustavo suggested some amazing dining spots in Monteverde and Manuel Antonio and we thoroughly enjoyed the tours that he picked based on our preferences. The drivers and guides were always on time, courteous, and helpful! Would definitely go again :) However, we had a very disappointing start to our travels. When we’d arrived in Monteverde after a long day (several flights and a 3-hour drive),... Read more

We had a lovely time in Costa Rica — saw so many animals and got to really experience the culture! Gustavo suggested some amazing dining spots in Monteverde and Manuel Antonio and we thoroughly enjoyed the tours that he picked based on our preferences. The drivers and guides were always on time, courteous, and helpful! Would definitely go again :)

However, we had a very disappointing start to our travels. When we’d arrived in Monteverde after a long day (several flights and a 3-hour drive), the hotel we’d booked was fully closed and locked — no staff member was there. We tried calling the hotel, but no one was picking up.

KimKim and I called the hotel the day before just to make sure they kept our room open late and were present to greet us, so them not having the room and staff prepped was definitely on them.

However, it was quite disturbing that KimKim did not have an active emergency line to help us find accommodations. It was 11pm in a sleepy mountain town where we did not speak the language.

We called the only assistance number we had from KimKim, but the agent could only take a message and get us in contact with someone on the KimKim team the following morning (which obviously was not helpful at the time).

If it weren’t for our incredibly helpful driver, who spoke great English and Spanish, happened to know a security guard who worked for multiple hotels, and got us a spot at a different hotel, my mom and I would’ve been totally stranded in a foreign country.

Though KimKim did comp two hotel nights and a birthday dinner — which was very generous and much appreciated — it was still a scary experience. The team at KimKim has let us know that they are looking to work with their third-party emergency line provider to make sure this doesn’t happen again and we hope it doesn’t.

Hotel Review
Hotel Playa Espadilla
Manuel Antonio

Lovely and helpful staff - super clean and pleasant!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Walk at Curi-Cancha Reserve
Guided Walk at Curi-Cancha Reserve
Monteverde

Axel was super knowledgeable about birds and other wildlife in Monteverde. We especially liked how he’d take pictures with our phone over the scope he brought - they turned out great! Even though we didn’t see as many animals on this tour as we did in Manuel Antonio, it was still well worth it to hear all about the history of Costa Rica and the Curi Cancha reserve. We still did see a bunch of birds, a tarantula, butterflies, agoti, and coates, which was exciting! Thank you, Axel for a great tour :)

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio

Saw a ton of fish (parrotfish, puffer fish, tons of others) and lobsters snorkeling! We had a little bit of a struggle kayaking in the ocean, though.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde

Though he told us he was newer to this job, Jorge was a pro! His English was excellent and we had a wonderful and educational tour. Really interesting to hear about the coffee roasting process, drink the traditional cocoa people used to back in the day, and eat some great chocolate and sugar cane juice samples. Would definitely recommend going on this tour!!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

This was our FAVORITE tour. Ariel had great energy and an even more positive mindset — and we saw a TON of amazing animals on his tour. He pointed out 2 types of monkeys, 2 types of sloths, a rare anteater, tons of lizards/basilisks, crabs, bats, deer, birds, you name it. He was such a fun, funny, and informative guide and we would highly recommend doing a tour with him!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on May 06, 2025
Thank you so much for your kind words! I’m so happy to hear you and your mom had a great time exploring Costa Rica — especially the wildlife, the local culture, and the restaurants and tours we picked together. I’m truly sorry about the stressful situation on your first night. That’s not the welcome we wanted for you, and I completely understand how unsettling it must have felt. I’m really grateful your driver was there to help, as it is part of the strong local network we aim to cultivate,... Read more

Thank you so much for your kind words! I’m so happy to hear you and your mom had a great time exploring Costa Rica — especially the wildlife, the local culture, and the restaurants and tours we picked together.

I’m truly sorry about the stressful situation on your first night. That’s not the welcome we wanted for you, and I completely understand how unsettling it must have felt. I’m really grateful your driver was there to help, as it is part of the strong local network we aim to cultivate, and I appreciate you sharing this feedback — it’s already helping us improve how we support travelers in real-time.

Thanks again for your patience and for letting me be part of your journey. I’d love to help you plan another trip in the future — hopefully with a smoother start next time!

The first time in Paris
France | Apr 16 - Apr 23, 2025

J
Judy G.
Ashburn, VA | Reviewed on Apr 25, 2025
It was a truly memorable trip for all three of us. We especially enjoyed the cooking class with Chef Dominique. He was very informative and great letting us all have a chance to participate. Also special was the view of the Eiffel tower from our room on the 6th floor of our hotel. We watched it lit up every night! Saw the usual iconic landmarks, the tower, the Louvre, Notre Dame and the cathedral with the beautiful stained glass windows. Some of us saw King Louie's castle and were... Read more

It was a truly memorable trip for all three of us. We especially enjoyed the cooking class with Chef Dominique. He was very informative and great letting us all have a chance to participate. Also special was the view of the Eiffel tower from our room on the 6th floor of our hotel. We watched it lit up every night! Saw the usual iconic landmarks, the tower, the Louvre, Notre Dame and the cathedral with the beautiful stained glass windows. Some of us saw King Louie's castle and were underwhelmed with the Hall of Mirrors but were really wowed with Claude Monet's home and gardens. All in all a great trip. First time in Paris had to see all the major attractions. Lines were long even though we had timed tickets. Some of the venues (the Eiffel tower in particular) did not have signs to direct you where to go. We were trying to get to the second floor restaurant for lunch and had to walk totally around the building to find the access. Thanks to KimKim for all their help in getting this trip together. Will definitely use your services again if we make another European trip. I don't think we contacted Valentine while we in Paris although she was very receptive to our requests to organize the itinerary.

Hotel Review
Hôtel Lorette - Astotel
Paris

We stayed in an apartment on the 6th floor and could see the Eiffel Tower from our skylight. What a bonus! Enjoyed the treats in the lobby and the beverages in the room. Breakfast was great,,,plenty to choose from. (Would have liked soft boiled eggs.) Clean establishment with beds made and clean towels every day. Good working elevator which was important to me as I have a breathing problem and do not do stairs well. Would highly recommend this establishment.

Authenticity & Character
Location
Close to Metro stop and cafes.
Staff
Cleanliness & Comfort
Activity Reviews
French Cooking Class
French Cooking Class
Paris

We really enjoyed this activity. Chef Dominique was great in explaining everything and letting all of us have a chance to contribute to the meal. It was delicious. I would recommend this activity to any travelers over the age of 10.

Quality of Experience
Food
Guides, Drivers and Staff
Palace of Versailles & Giverny Day Trip
Palace of Versailles & Giverny Day Trip
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on May 03, 2025

Bonjour Judy,

Thank you so much for your review and feedbacks :)
All your comments are very helpful!

I am glad you spent a great time in our beautiful city with your family and I hope you will comeback to discover more about France :)

Enjoy Spring,
Valentine

Dream Trip without Stress
Greece | Apr 11 - Apr 15, 2025

E
Esperanza G.
Newark, NJ | Reviewed on Apr 25, 2025
Siena and Lea were amazing through out the entire planning of this trip. They were very professional, flexible and took all our requests into account when planning our trip. We had the best time in Thessaloniki and Athens, where the local tour guides were amazing!
Thank you both for the thoughtful planning and for answering every question in a timely manner.
Read more

Siena and Lea were amazing through out the entire planning of this trip. They were very professional, flexible and took all our requests into account when planning our trip. We had the best time in Thessaloniki and Athens, where the local tour guides were amazing!
Thank you both for the thoughtful planning and for answering every question in a timely manner.

Hotel Review
The Caravan
Thessaloniki

Centrally located, clean, great breakfast, and amazing staff. One block away from a beautiful train station/museum. Doesn't get better than that!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Towels, bedding were clean.
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Apr 27, 2025

I'm so happy you and your family had a great trip to Greece, Esperanza! The local guides always make the trip extra special! ✨I hope you had a wonderful time visiting your daughter. We're looking forward to helping you plan a return trip to Greece in the future! 🇬🇷

Stress Free Amalfi Coast Trip with KimKim
Italy | Feb 14 - Feb 17, 2025

Adrian
Adrian D.
Castaic, CA | Reviewed on Apr 25, 2025
Our we have used KimKim on several trips and it's a very easy process, the local companies they partner with are very knowledgeable, friendly, and helpful. On this latest trip to Italy Melanie and her team were nothing short of AMAZING. Our family was quite large (11 to 19, depending on which day) Melanie was attentive and accomodated our request to breakdown prices per person amongst other things. We had some seasonal challenges travelling to the Amalfi Coast but Melanie provided... Read more

Our we have used KimKim on several trips and it's a very easy process, the local companies they partner with are very knowledgeable, friendly, and helpful. On this latest trip to Italy Melanie and her team were nothing short of AMAZING. Our family was quite large (11 to 19, depending on which day) Melanie was attentive and accomodated our request to breakdown prices per person amongst other things. We had some seasonal challenges travelling to the Amalfi Coast but Melanie provided alternatives that worked out very well. She listened to our requirements and we were able to really enjoy the trip without having to stress of what to do next. Everyone from the driver to our guides were incredible. We had some elderly family members that they accomodated and paid extra attention to. Knowledge of local restaurants and the wines... OMG... this was a memorable trip because of Melanie and her team!

Hotel Review
Art Hotel Galleria Umberto
Napoli

The location of this hotel was great. Close to shopping and restaurants and it is inside the Galleria Umberto. Unfortunately the room quality is not really 4 stars.

Authenticity & Character
Its inside Galleria Umberto
Location
Close to all the action
Staff
Small staff, friendly.
Cleanliness & Comfort
Rooms felt dated and was not maintained well.
Activity Reviews
Naples walking food and historical tour
Naples walking food and historical tour
Italy

It was raining! But our guide was able to accomodate and was able to lead us through it.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

The site itself is amazing, but it was our local guide that made this place even better. We were able to navigate the ruins in the rain and the entire group was engaged the whole time because of how the guide shared the site's history and highlights.

Quality of Experience
Guides, Drivers and Staff
Transport
Napoli Pizza Making Class
Napoli Pizza Making Class
Naples

This was a highlight... who does not LOVE Napoli Pizza??? Learning how its made from scratch in Napoli is a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day excursion along the Amalfi coast with private driver
Full day excursion along the Amalfi coast with private driver
Italy

There are no words that can describe the beauty and charm of the Amalfi Coast. Our guide and driver were locals that knew the areas very well and knew the spots to visit. It was a wonderful day excursion, we will be back to stay in the Amalfi Coast.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Apr 28, 2025
Hi Adrian,
thank you so much for your review. Helping you and your family was lovely from start to finish.
Andrew your guide thoughout the trip spoke so highly about you all too and he said it was a real pleasure showing you our part of the world.
I'm sorry I wasn't able to stop the rain but I think the food made up for that! Thank you for letting me know about the hotel, we will look into this for closer inspection, but I am pleased you enjoyed the location which was right where you needed... Read more

Hi Adrian,
thank you so much for your review. Helping you and your family was lovely from start to finish.
Andrew your guide thoughout the trip spoke so highly about you all too and he said it was a real pleasure showing you our part of the world.

I'm sorry I wasn't able to stop the rain but I think the food made up for that!

Thank you for letting me know about the hotel, we will look into this for closer inspection, but I am pleased you enjoyed the location which was right where you needed to be in Naples and I bet it was strange sleeping in the famous Galleria Umberto!!

I look forward to your next trip to Italy, I know you want to visit Tuscany and I'll be very happy to plan another special itinerary for your family.

All the best, e a presto!

We actually visited Dubai and Jeab was our sp...
United Arab Emirates | Apr 19 - Apr 22, 2025

Tony
Tony F.
Concord, MO | Reviewed on Apr 25, 2025
We actually visited Dubai and Jeab was our specialist. It was a great trip. Dubai is an amazing place with a mix of modern and old cultures. Our dinner cruise, city tour and desert safari gave us an insightful and inspiring introduction to Dubai. I wish we had more time. Read more

We actually visited Dubai and Jeab was our specialist. It was a great trip. Dubai is an amazing place with a mix of modern and old cultures. Our dinner cruise, city tour and desert safari gave us an insightful and inspiring introduction to Dubai. I wish we had more time.

Hotel Review
Edge Creekside Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Lynden-Bell

An Adventure in Northern and Central Vietnam
Vietnam | Apr 2 - Apr 22, 2025

Tom
Tom O.
Italy | Reviewed on Apr 25, 2025
We had a very diverse adventure that started in Hanoi for a few days and then proceeded to Ba Be, Cao Bang, and Lang Son. Victor Tran was our guide for the north along with a very careful driver. Victor did is best to be flexible and do what we wanted to do and provided significant insights into the culture. We did an outing to a tea farm, cooking and walking and visited the street food scene in Hanoi along with the Temple of Literature and a general tour of Hanoi. This leg required a lot of... Read more

We had a very diverse adventure that started in Hanoi for a few days and then proceeded to Ba Be, Cao Bang, and Lang Son. Victor Tran was our guide for the north along with a very careful driver. Victor did is best to be flexible and do what we wanted to do and provided significant insights into the culture. We did an outing to a tea farm, cooking and walking and visited the street food scene in Hanoi along with the Temple of Literature and a general tour of Hanoi. This leg required a lot of time in the car to reach remote areas but the landscape with the karst mountains was amazing sometimes hidden in the mist and a bit of rain. Driving to Ba Be and doing an outing on the lake in the same day meant that the outing was limited since we got a bit of a late start. The Ban Gioc Waterfalls were enjoyable, and we considered the Nui Thung- God eye Mountain very impressive and should not be missed. We were less impressed with Lang Son though the hotel was very nice. One of the highlights of the trip was the Dragon Legend Cruise on Bai Tu Long Bay with cruising the iconic limestone islands, kayaking, beach lunch and visit to the floating village. The boat, rooms and food were superb. The visit to Ninh Binh, though it is a very tourist-oriented town, the boat trips through the caves and hills was pleasurable and the LeClos Du Fil hotel was excellent. Also, the Cuc Phuong park was steamy but the visit to the primate center was memorable. From there we proceeded by air to Phong Nha to visit the amazing cave there, another very memorable experience along with a walk in the Botanic Garden with waterfall. Hue and the Imperial City tour, Tu Doc Royal Tomb, lagoon visit and staying at the incredible Ancient Hue Garden Houses hotel. The last stop was Hoi An, exploring the city, visit to My Son and the incredible dance group performance. All the guides were great, some better than other but very professional and very knowledgeable.

Hotel Reviews
Meritel Hanoi

Very comfortable hotel with great service by the staff, excellent location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phong Nha Lake House Resort
Phong Nha

Huge rooms, great location on the lake, very helpful staff with a homy atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ba Be Lakeside Bungalow

The room was fine but the overall service was not very professional. The location was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragon Legend Cruise
Hon Gai

The boat was beautiful and in good condition, very comfortable. The rooms were exceptional for a boat, very roomy. The food was great and the outings were very interesting and the staff and guides were professional

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Very nice comfortable hotel with a pool and nice restaurant in a good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ancient Hue Garden Houses
Hue

This is an exceptional hotel, with incredible rooms in the traditional style, landscaping was beautiful, pool was great, staff were very professional and helpful. The restaurant was exceptional. A very memorable experience to stay here.

Authenticity & Character
The rooms designed with great care to be in the Vietnam style and very luxurious and spacious.
Location
Staff
Very helpful and professional
Cleanliness & Comfort
Legacy Hoi An Resort

The room was spacious, the ground were beautifully landscaped. The restaurant was not that interesting. The service was not at the same level of other hotels. The pool water was a bit green. The location is half way between Hoi An and the beach so a bit far from the city center.

Authenticity & Character
Location
Staff
When the staff ask you to give them a good rating on the internet, I do not consider that to be professional.
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 05, 2025
Dear Tom, Thank you so much for your wonderful review! It was my pleasure to accompany you on your trip to my beautiful country. I'm thrilled to hear that you and Judi enjoyed your trip and Your satisfaction makes my job truly fulfilling! I will pass on your compliments to our tour guides and they will be happy to know they helped make your trip incredible. Your feedback is valuable to us and we will continue to improve our services for our future guests. Thank you once again for... Read more

Dear Tom,

Thank you so much for your wonderful review! It was my pleasure to accompany you on your trip to my beautiful country. I'm thrilled to hear that you and Judi enjoyed your trip and Your satisfaction makes my job truly fulfilling!

I will pass on your compliments to our tour guides and they will be happy to know they helped make your trip incredible.

Your feedback is valuable to us and we will continue to improve our services for our future guests.

Thank you once again for choosing us. I wish you and Judi many happiness and various more amazing trips ahead.

Warmest regards from Vietnam,
Hien

Great trip to Japan
Japan | Apr 11 - Apr 20, 2025

C
Colin B.
United Kingdom | Reviewed on Apr 25, 2025

Great Itinerary and and we really enjoyed the trip. Eleanor was really helpful throughout our trip and could always rely on her to respond to any questions or queries we had.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Apr 27, 2025

Thank you so much for taking the time to leave such a lovely review, Colin! I’m so happy to hear you enjoyed your trip and that I could be there to support you whenever you needed. It was a real pleasure working with you, and I hope to help you create another amazing journey in the future!

Our experience was exceptional.
Croatia | Apr 3 - Apr 14, 2025

Erin
Erin D.
Flagami, FL | Reviewed on Apr 25, 2025

Our experience was exceptional. From beginning to end. It was clear, right from the start that Anna Maria had paid very close attention to details. Our first day we toured Zagreb with Doro, brilliant. Her knowledge of the city was detailed and she had many personal stories that made our experience even better! From Zagreb, we drove, we were driven, we ferried and we flew. Along the way we stayed in amazing hotels, had incredible guides and ate some of the best food I’ve ever had. Croatia is a beautiful country with friendly people. I loved it.

Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb, Croatia | Replied on Apr 25, 2025

Dear Erin,
thank you for your kind words!
It was a real pleasure planning this trip with you.
I will make sure I forward Doro your regards.

We hope to see you in Croatia once again!

Kind regards
Anna-Maria

Outstanding Experience in the Balkans!
Croatia | Apr 3 - Apr 14, 2025

Richard
Richard D.
The Villages, FL | Reviewed on Apr 25, 2025
Our Zagreb, Croatia native consultant, Anna-Maria, was intelligent, friendly, helpful, thorough, patient and always willing to answer questions concerning our trip through Croatia, Slovenia, Montenegro, and Bosnia.
We felt very prepared for our trip, as our consultant Anna-Maria was a great travel consultant—a local who was knowledgeable of the counties we wanted to visit.
Communication with her was top notch prior to the trip and during! She designed a great itinerary and the booking...
Read more

Our Zagreb, Croatia native consultant, Anna-Maria, was intelligent, friendly, helpful, thorough, patient and always willing to answer questions concerning our trip through Croatia, Slovenia, Montenegro, and Bosnia.
We felt very prepared for our trip, as our consultant Anna-Maria was a great travel consultant—a local who was knowledgeable of the counties we wanted to visit.
Communication with her was top notch prior to the trip and during! She designed a great itinerary and the booking process was seamless!
We were so happy with our accommodations, tour guides, rental car, and appreciated all of her suggested activities during our first trip to these countries. We stayed in some lovely hotels, very conveniently located and that provided some very nice breakfasts. Her itinerary allowed us the flexibility of visiting sights along the way, or taking diversions and exploring areas. The itinerary was filled with plenty of activities to do, but with time to rest. The activities she scheduled were well planned and timed. We did not feel rushed at anytime as she insured we had a good balance between activities and free time. Her Itinerary provided such beauty and diversity around every turn. Anna-Maria and all the tour guides she booked at each location were extremely helpful and prompt at answering our emails/texts and providing us with answers to any of our questions.
Our trip was a success from the moment we arrived. We did not have one issue at all with our time in these countries. Our trip was educational, fun and memorable.
We will definitely be using KimKim in the future for any travel they offer to other various locations that interest us.

Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb, Croatia | Replied on Apr 25, 2025

Hello Richard,
thank you for taking the time to write the review of your trip and for all the kind words.
I enjoyed every second of planning this trip with you and your very detailed feedbacks during your stay in Croatia.
Thank you and Erin both for all your patience and understanding while we created the best version of your journey!

If there is ever anything else I can do for you, please don't hesitate to contact me.

Kind regards
Anna-Maria

The trip was amazing! We wish we had more tim...
Vietnam | Apr 12 - Apr 24, 2025

L
Lauren W.
New Zealand | Reviewed on Apr 25, 2025

The trip was amazing! We wish we had more time. The highlight was Mu Cang Chai - definitely want to return during the rice harvest. The Garry Mu Cang Chai was a fabulous place to stay. We also loved the Hanoi Market and Street Food tour. Our guide Truang was fantastic and we loved spending time with him in Mu Cang Chai.

Lucy was exceptionally responsive and tailored our tour to give us a flavour of the many different people and places to see. Thank you!

Local specialist: Lucy Do

Finland nordic skiing at Ylläs
Finland | Apr 9 - Apr 18, 2025

Kim
Kim N.
Newark, NJ | Reviewed on Apr 25, 2025
Tommy was great at finding us a wonderful accommodation and transfers just as we requested. The cabin suited our needs perfectly, close to grocery and town and most importantly great access to the awesome ski trails at Ylläs. Since we were late in the season we were unable to partake of other things that may have interested us since they had closed. Tommy was responsive with some questions we need answered during the trip and was very helpful before the trip with helping us prepare for a... Read more

Tommy was great at finding us a wonderful accommodation and transfers just as we requested. The cabin suited our needs perfectly, close to grocery and town and most importantly great access to the awesome ski trails at Ylläs. Since we were late in the season we were unable to partake of other things that may have interested us since they had closed. Tommy was responsive with some questions we need answered during the trip and was very helpful before the trip with helping us prepare for a different culture. We've never done a trip with a personal travel agent before and we were pleased with the excellent service provided by Tommy and his local contacts.

Hotel Review
Ylläksen Yöpuu
Äkäslompolo

We LOVED our 8 night stay at cabin Pajala of Ylläksen yöpuu. Wonderfully well thought out and equipped, beds were comfortable, great views for the Northern Lights. We loved the great coffee maker, the excellent sauna and especially meeting Leo and Maria (owner family). Being close to shopping, restaurants, the Ylläs ski bus, ski rental and the lake access to ski trails was great. Walking access to 2 other talked was also good.

Authenticity & Character
Terrific layout, aurora viewing window, sauna, outdoor fireplace
Location
Near shopping but not in view of it
Staff
Loved meeting Leo and Maria--such friendly people!
Cleanliness & Comfort
Spotless cabin, good bedding and seating. Excellent mini appliances, all we needed, thankful for laundry in cabin. TERRIFIC RADIANT FLOORS!
Local specialist: Tommy Laukkanen
Tommy
Tommy Laukkanen
Local specialist in Rovaniemi, Finland | Replied on Apr 30, 2025

Hey Kim,thank you so much for the review!

I'm really happy to hear things were to your liking!

Our trip was amazing,
Peru | Apr 14 - Apr 24, 2025

Behzad
Behzad A.
Los Angeles, CA | Reviewed on Apr 25, 2025
Our recent trip was truly unforgettable, thanks to the exceptional service and attention to detail provided by everyone involved. Amelia from Cusi Travel was not only incredibly knowledgeable but also genuinely caring—her passion for sharing the culture and history of the region made every part of our journey more meaningful. Our driver, Alex, was equally impressive. He was always courteous, punctual, and attentive to our comfort and needs, ensuring we traveled safely and stress-free... Read more

Our recent trip was truly unforgettable, thanks to the exceptional service and attention to detail provided by everyone involved. Amelia from Cusi Travel was not only incredibly knowledgeable but also genuinely caring—her passion for sharing the culture and history of the region made every part of our journey more meaningful. Our driver, Alex, was equally impressive. He was always courteous, punctual, and attentive to our comfort and needs, ensuring we traveled safely and stress-free throughout.

We’re also deeply grateful to KimKim and their wonderful team, especially Johanna and Kristy, who handled all of our hotel and airfare arrangements with remarkable precision. Their meticulous planning and responsiveness made the entire experience seamless and enjoyable. Every detail, from accommodations to logistics, was perfectly executed.

We wholeheartedly recommend their services to anyone looking for a well-organized, enriching, and personalized travel experience.

Hotel Reviews
Refugio Amazonas Lodge
Puerto Maldonado

Amazing staff, wonderful location and extremely clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Antigua Miraflores
Lima

We enjoyed the location and the beautiful decor of this hotel. This hotel is walkable to many sightseeing and nice restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

This hotel is basic in every angles. Nothing to brag about and nothing to complain about.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abittare Hotels
Cusco

This hotel has beautiful architecture and decor however, due to its design and structure, the rooms are noisy. Most tourist have to leave early in the morning for their tours and you will definitely will hear their departure in early hours of the morning like 4 AM.The staff are amazing and they accommodate everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Amazing Hotel for restfulness and meditation. Our Rooms was dark even during daytime. Beautiful gardens and plant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Lima Food Tour
Lima Food Tour
Peru

Excellent choice of restaurants and foods with knowledgeable guides.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian

Pura Vida Trip!
Costa Rica | Mar 29 - Apr 6, 2025

Chiara
Chiara Z.
Denver, CO | Reviewed on Apr 25, 2025
We were a little late in getting to plan our family vacation (for 6) to Costa Rica. We had a rough outline, and Elena and her team helped us make our dream a reality and took a lot off of my plate! From our initial call, Elena had a plan the next day and had planned everything we wanted, with effective communication and clear instructions for when we landed. Once we got to Costa Rica, Serendipity Adventures responded quickly to all our questions and reminded us of the times and what to bring... Read more

We were a little late in getting to plan our family vacation (for 6) to Costa Rica. We had a rough outline, and Elena and her team helped us make our dream a reality and took a lot off of my plate! From our initial call, Elena had a plan the next day and had planned everything we wanted, with effective communication and clear instructions for when we landed. Once we got to Costa Rica, Serendipity Adventures responded quickly to all our questions and reminded us of the times and what to bring to our excursions. It made planning and going on our trip so much easier! We had a blast ziplining, on our safari boat tour, and catamaran sunset tour. Our first hotel was amazing as an off-grid Ranch with fun yoga classes, horseback riding, and beautiful grounds to explore. Overall, I am really glad we went with Kimkim and Elena at Serendipity Adventures to help us plan and execute our family trip. It made things so much more enjoyable and relaxing! We loved Costa Rica! Pura Vida!

Hotel Review
Rancho Margot
La Fortuna

We LOVED this hotel. The food, the horseback riding, the bungalows, the grounds itself- all of it was so much fun to explore and learn about! The road was bumpy for the last leg to this hotel but it is worth it!

Authenticity & Character
Outdoor yoga classes, outdoor dining, horsebacking riding, the handmade furniture, all of it was so cool to explore!
Location
The road to the hotel was bumpy!
Staff
Cleanliness & Comfort
Activity Reviews
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Sky Adventures Zip Lines
Arenal/La Fortuna
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Beautiful hike with amazing views!

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Catamaran Tour
Sunset Catamaran Tour
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Apr 25, 2025
Hola Chiara!! Thank you so much for your kind and thoughtful words! 😊 It was truly a pleasure helping you and your family create this special Costa Rica adventure. I’m so happy to hear that everything flowed smoothly and that you felt supported throughout your journey—from the planning stages to the actual experiences. That’s exactly what we strive for! Your excitement shines through, and I’m thrilled you enjoyed the ziplining, safari boat tour, and catamaran sunset sail—those are some of... Read more

Hola Chiara!!

Thank you so much for your kind and thoughtful words! 😊

It was truly a pleasure helping you and your family create this special Costa Rica adventure. I’m so happy to hear that everything flowed smoothly and that you felt supported throughout your journey—from the planning stages to the actual experiences. That’s exactly what we strive for!

Your excitement shines through, and I’m thrilled you enjoyed the ziplining, safari boat tour, and catamaran sunset sail—those are some of my favorites too! And it sounds like the off-grid ranch was a perfect start to your trip. 🐴🌿🧘‍♀️

Thank you again for trusting Serendipity Adventures and Kimkim with your family vacation. I hope Costa Rica stays in your hearts, and maybe we’ll welcome you back one day for more Pura Vida moments!

Pura Vida !
Elena Mora
Serendipity Adventures – Costa Rica 🇨🇷✨

Fantastic Trip! Highly Recommend KimKim
Iceland | Feb 23 - Mar 2, 2025

D
Dilip C.
San Jose, CA | Reviewed on Apr 24, 2025

We'd like to thank KimKim and Jenny for organizing a fantastic trip! We got to see things that we had previously only dreamed of. Jenny was very prompt and would help us fix any problems that arose. Because of her and KimKim, we had a blast! I highly recommend KimKim for future travelers. It's a hassle-free experience and we truly enjoyed every minute of our trip.

Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Guildford | Replied on Apr 29, 2025

Thank you so much for the 5 star review. Your photos look fantastic!

A memorable trip to Mexico!
Mexico | Apr 8 - Apr 18, 2025

nakul
nakul s.
India | Reviewed on Apr 24, 2025
Charlotte was very receptive to what we were looking for in our trip, and planned our itinerary very thoughtfully. We had regular video meetings and calls with her before the trip, and she was always very helpful.
The hotels she booked were amazing. She gave us very clear instructions about all that needed to be done while going from one place to another.
Except for a couple of activities at the beginning of the tour, things were spaced out and not rushed.
Monica, who was our contact...
Read more

Charlotte was very receptive to what we were looking for in our trip, and planned our itinerary very thoughtfully. We had regular video meetings and calls with her before the trip, and she was always very helpful.
The hotels she booked were amazing. She gave us very clear instructions about all that needed to be done while going from one place to another.
Except for a couple of activities at the beginning of the tour, things were spaced out and not rushed.
Monica, who was our contact from KimKim while we were in Mexico, was also very receptive and helpful. On one occasion, we found it a little difficult to reach her, but other than that, she was always available and responded to our texts and questions very promptly.

On the whole, we had a wonderful mix of beaches, historical sites, cenotes, old historic towns etc. Kimkim played a big role in make our trip to Mexico so memorable.

Activity Reviews
Snorkel in Akumal
Snorkel in Akumal
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Tulum site with an English speaking guide
Tulum site with an English speaking guide
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour in the Natural Reserve of Sian Ka'an
Boat tour in the Natural Reserve of Sian Ka'an
Mexico

Phenomenal. If you love the cenotes in Yucatan, you will be blown away by your experience here. A must-do.

Quality of Experience
Guides, Drivers and Staff
Transport
Punta Laguna
Punta Laguna
Mexico

The cenote here was next-level scary! What an adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Chichen-Itza site with an English speaking guide
Chichen-Itza site with an English speaking guide
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Melun

A fabulous three weeks in New Zealand!
New Zealand | Mar 28 - Apr 17, 2025

John
John L.
Boston, MA | Reviewed on Apr 24, 2025
We enjoyed a fabulous three weeks in New Zealand thanks to Monika's guidance and efforts to develop an itinerary that met all of our requests. It began in Queensland and a memorable flight and cruise to Milford Sound., definitely a "not-to-be-missed"! It continued through small towns - Clyde, Lake Tekapo, Kaikoura, Taupo, Raglan, Coromandel - and cities - Christchurch, Wellington, Auckland - and included a variety of activities - cycling, a cultural food tour, surfing, hiking, sailing. ... Read more

We enjoyed a fabulous three weeks in New Zealand thanks to Monika's guidance and efforts to develop an itinerary that met all of our requests.

It began in Queensland and a memorable flight and cruise to Milford Sound., definitely a "not-to-be-missed"! It continued through small towns - Clyde, Lake Tekapo, Kaikoura, Taupo, Raglan, Coromandel - and cities - Christchurch, Wellington, Auckland - and included a variety of activities - cycling, a cultural food tour, surfing, hiking, sailing. Unfortunately, due to weather, our kayaking and stargazing were cancelled.

For us, the highlights were the Milford Sound flight and cruise, bike ride in Clyde, Hulbert House B&B in Queensland, Hapuku Lodge accomodations and dinners, surfing with Green Wave Raglan Surf School, and the Koru Lodge in Raglan.

Thank you Monika.

John & Wendy

Hotel Reviews
Hapuku Lodge & Tree Houses
Kaikoura

Luxurious, comfortable, lots of amenities and activities.

Authenticity & Character
The tree houses are very authentic
Location
Nice hiking, biking and beach opportunities nearby
Staff
Couldn't be more helpful and friendly
Cleanliness & Comfort
The Great Ponsonby ArtHotel
Auckland

Located in a wonderful neighborhood with good access (walking or bus) to the center city, great staff, and wonderful breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ranginui B&B
Lake Tekapo

The B&B host is warm and welcoming, and a great advisor for activities.

Authenticity & Character
Location
A nice quiet neighborhood not too far to walk to town
Staff
The host is very friendly and welcoming
Cleanliness & Comfort
Belle Vue Boutique Lodge
Taupo

Comfortable, great views of the lake, beautiful home.

Authenticity & Character
The owners have done a wonderful job restoring the lodge, and they take great pride in it.
Location
While outside the center city, the lodge is located in a attractive neighborhood with nearby amenities.
Staff
Friendly and very helpful
Cleanliness & Comfort
Hulbert House
Queenstown

Wonderful staff, very comfortable accommodations, great location. And delicious breakfasts!

Authenticity & Character
Location
An easy 5-minute walk to the center of town, though not as easy a walk back (uphill).
Staff
Very friendly and accomodating.
Cleanliness & Comfort
The George
Christchurch

Great location and a very comfortable and clean hotel.

Authenticity & Character
Location
An easy walk to town center and across the street from a wonderful park
Staff
Very helpful
Cleanliness & Comfort
Bolton Hotel
Wellington

In the center of the City within easy walks of key spots. Very comfortable and clean.

Authenticity & Character
We were not surprised with the authenticity and character when we learned that The George is a related property to Hulbert House.
Location
Staff
Cleanliness & Comfort
The Lord Clyde

Very helpful and friendly staff, and a great location.

Authenticity & Character
An original building from the town's gold rush days
Location
Right in the center of Clyde within easy walk of restaurants, sites and activities.
Staff
Very helpful in guiding how to best enjoy Clyde.
Cleanliness & Comfort
Activity Reviews
Explore Raglan
Explore Raglan
Raglan

The highlight was the Green Wave Raglan Surf School which caters to all ages and ability levels. They had us surfing (for a bit) and made it very fun and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Bing Lyons, our instructor, continued to encourage and instruct. He was so positive I thought I was an expert surfer.
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Queenstown (NZ)

Flying over snow-capped mountains and glaciers with mountain peaks as far as you can see, landing on the sound, dolphin-escorted boat cruise, sailing up to waterfalls

Quality of Experience
Guides, Drivers and Staff
Andy is a tremendous pilot
Transport
The flight gave us a great view of mountains, glaciers, the sound, and it was smooth. And the cruise was wonderful as well
Cultural Food Tour - Kai Bites
Cultural Food Tour - Kai Bites
Christchurch

Very informative of the Maori history and culture with a delicious lunch of local foods.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 28, 2025

Dear John & Wendy,

Thank you so much for your lovely message — I’m absolutely thrilled to hear that you had such a fantastic three weeks in New Zealand! It was truly a pleasure helping you craft an itinerary that brought together such a wonderful mix of places, activities, and memorable experiences.

Thank you again for allowing me to be part of your journey. It was a real joy working with you both, and I’d be delighted to help again if New Zealand ever calls you back.

Warmest regards,
Monika

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.