Kimkim Trip Reviews

4.8
Based on 20,235 ratings
Read 20,235 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our driver Nyoman was fantastic, always on ti...
Indonesia | Mar 6 - Mar 13, 2024

T
Tara M.
United Kingdom | Reviewed on Mar 17, 2024
Our driver Nyoman was fantastic, always on time and always had a smile on his face. Ana was very accommodating and the places and experiences she helped us book were all fantastic. Some more insight into what happens during Nyepi and the lead up to it would have been useful so to be able to plan more effectively around it Read more

Our driver Nyoman was fantastic, always on time and always had a smile on his face. Ana was very accommodating and the places and experiences she helped us book were all fantastic. Some more insight into what happens during Nyepi and the lead up to it would have been useful so to be able to plan more effectively around it

Activity Reviews
Experience Balinese Cooking Class
Experience Balinese Cooking Class
Indonesia

Lovely activity, which included learning about Indonesian culture and not just food. So many dishes were made which was excellent to be able to try and look out for on the rest of our trip

Experience Chocolate Factory
Experience Chocolate Factory
Indonesia

Fabulous experience with heaps of detail included and lots of things to see, try and do. The rice planting was an unexpected bonus!

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Mar 19, 2024

Hello dear Tara,

Thank you for your review! I am happy to hear that you had wonderful time!
I will pass along your kind words to the driver.

Hope to welcome you again in this part of the world!
Best,
Ana

Our trip in Spain is well organized and planned
Spain | Feb 26 - Mar 7, 2024

Y
Ye X.
Chicago, IL | Reviewed on Mar 17, 2024
The trip was very well planned and we had a great time in Spain! All drivers and local guides are very friendly, helpful and professional. There are only two minor suggestions for Kimkim team for the future planning: 1. The train station at Madrid was more complex than it said in the provided instruction. And when we returned from Seville, our train arrived at a different part of the station and our driver was waiting at a different part. There is no sign or map to guide us to the part... Read more

The trip was very well planned and we had a great time in Spain! All drivers and local guides are very friendly, helpful and professional.

There are only two minor suggestions for Kimkim team for the future planning:

1. The train station at Madrid was more complex than it said in the provided instruction. And when we returned from Seville, our train arrived at a different part of the station and our driver was waiting at a different part. There is no sign or map to guide us to the part where the driver was waiting for us. The instruction needs to be updated.

2. We were picked up from Granada and the driver would send us to Seville. On our way to Seville, we stopped by Cordoba for a few hours to visit the great Mosque-Cathedral. The timeline was confusing based on the planning. It said we would meet with our guide at 2pm and have a 3 hour guided tour of Mosque- Cathedral, and then we will have a 2 hour free time having a meal and walking around before continuing our trip. But it turned out we arrived at Cordoba around 12:30 pm and had our guided tour as planned. Then we were picked up and continued our trip to Seville immediately. I guess something was wrong in the original plan and it probably meant we arrived earlier and had lunch before the guided tour. If we knew this was the case, we probably would have some meal before the tour at Cordoba and wouldn’t feel starving at the end of the day. But it wasn’t a big deal.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Mar 21, 2024

Hi Ye, Thank you so much for your feedback! Will pass on the information to the entire team about it. Hope you had a lovely time in here! :) Warm regards, Bea.

João was the most responsive travel consultant I have ever worked with!
Portugal | Mar 9 - Mar 16, 2024

K
Kathleen W.
Roff, OK | Reviewed on Mar 17, 2024
We connected with João Branco through KimKim, and we were so fortunate to have done so! From our earliest planning inquiries through to our final flight home, João was tremendously responsive, helpful (and patient, as we did often have trouble making decisions!). Every detail that he arranged, from airport greetings and guided tours to reservations at hotels and restaurants, was top-notch and perfectly executed, surpassing our expectations (and we travel a lot!) -- and if at any point we... Read more

We connected with João Branco through KimKim, and we were so fortunate to have done so! From our earliest planning inquiries through to our final flight home, João was tremendously responsive, helpful (and patient, as we did often have trouble making decisions!). Every detail that he arranged, from airport greetings and guided tours to reservations at hotels and restaurants, was top-notch and perfectly executed, surpassing our expectations (and we travel a lot!) -- and if at any point we had encountered a glitch, we knew that he was right at hand to help us sort things out, because he used WhatsApp to check in with us regularly and find out how we were doing. Even someone as outstanding as João cannot control the weather, but he had given us a very accurate sense of what to expect in the Azores in March (i.e. Expect the Unexpected!) and was incredibly helpful in communicating with us and providing alternative suggestions when bad weather meant we had to cancel some planned water activities. Having someone so willing to facilitate for us, especially when we do not speak Portuguese nor know the area, made our entire trip so much more relaxing and hassle-free. We would absolutely use him again if we travelled in Portugal!

Hotel Reviews
Octant Furnas
Furnas

Tremendously welcoming and helpful front desk staff -- they greeted us with a local pineapple liqueur, communicated with a local restaurant for us, and put out breakfast for us to grab when we had to depart for the airport at 4 a.m. (!). The spa treatments were phenomenal, and the thermal bath suite - both indoor and outdoor -- was open around the clock and, while actively used by many guests, never felt crowded (though it would be extra nice if some of their lovely herbal water or cold tea brews were available poolside). Although the bedrooms are small and have unimpressive views, the hotel overall provides an indulgent experience -- great food, beautiful greenery everywhere - - but with a laid-back tone: guests wander around in their spa robes, the fun cocktail bar has a wealth of games, the dining room combines chic, grown-up eco-design with a foosball table. Perfect for a refuge for adventuring in the region!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Octant Ponta Delgada
Ponta Delgada

While the Octant is not charming on the outside, the people and the experience on the inside were outstanding, and the modern, green, design elements were original, attractive, and soothing. The team at reception (especially Luisa) and at the spa were so incredibly welcoming and eager to help in any way -- essentially, they conveyed a warm sense that "anything you would like to do, we can find a way to make happen," from booking us a slot to enjoy the thermal bath experience as a family to recommending and giving directions to their favorite hikes on the island. I only regret that the weather was not warm enough for us to enjoy the spectacular rooftop pool and bar area (though we might have hunkered down into the wind and done so anyway, if the pool had appeared to be heated, since the views and design were so amazing) The breakfast buffet (included) was a true feast and allowed us to savor local products as well as more familiar ones. In particular, the staff came to our rescue in the middle of the night when my daughter got terribly sick with food poisoning -- although they were down to a tiny overnight crew without anyone from housekeeping, the two men manning the fort rallied with whatever resources and creativity they had to help us clean up and set up an extra cot in our room when she could not stay in hers.

Authenticity & Character
Location
Great view over the harbor and convenient for downtown
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Mar 18, 2024

Hey Kathleen,
Greetings from Portugal!
Thank you so much for your feedback and wonderful words about your experience. Super happy to know you had a great time in Portugal Mainland and S. Miguel Island. Hope to welcome you back for another adventure in the future.
Muito Obrigado,
João & Across Portugal Team

PURAAAA VIDAAAA
Costa Rica | Aug 20 - Aug 30, 2023

O
Orla O.
United Kingdom | Reviewed on Mar 17, 2024
We had a really amazing trip, that was well-planned and organised with our wants in mind. Thank you so much Randall, we really appreciate your help and that you made yourself available to us on this trip! Pura Vida :) Read more

We had a really amazing trip, that was well-planned and organised with our wants in mind. Thank you so much Randall, we really appreciate your help and that you made yourself available to us on this trip! Pura Vida :)

Hotel Reviews
Mar Inn Costa Rica
Monteverde Costa Rica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sleep Inn Hotel Paseo Las Damas
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Hotel & Casino Kamuk
Quepos

Great hotel, but poor location

Authenticity & Character
Location
unsafe and bad vibes
Staff
Cleanliness & Comfort
San Bosco Inn
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 21, 2024

Hi Orla,

It is good to hear from you after the trip we organized for you and Adam last year in our country.

We are delighted that you enjoyed your time in Costa Rica and we look forward to seeing you again soon exploring some other exotic areas in our country.

Best,
Randall

Gary was such a pleasure to deal with from th...
Australia | Mar 9 - Mar 16, 2024

K
Ken K.
Lake in the Hills, IL | Reviewed on Mar 17, 2024
Gary was such a pleasure to deal with from the beginning he answered all questions very quickly. Once we started our trip things went flawless every pickup was on time our hotels were nice and in great locations. I would recommend Gary to anyone looking to book an Australia vacation. I would like to thank him for making our time there so special. Thanks again Ken. Kasbohm Read more

Gary was such a pleasure to deal with from the beginning he answered all questions very quickly. Once we started our trip things went flawless every pickup was on time our hotels were nice and in great locations. I would recommend Gary to anyone looking to book an Australia vacation. I would like to thank him for making our time there so special. Thanks again Ken. Kasbohm

Hotel Reviews
Desert Gardens Hotel
Yulara

My two-night stay at Desert Gardens Hotel in Uluru was unforgettable. The hotel's location was perfect. The hotel staff were knowledgeable and provided great service.

Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

My one-night stay at Rydges Sydney Airport Hotel was convenient and comfortable. The proximity to the airport was a plus, and the hotel amenities were great. The staff were helpful, and the room was clean and cozy

Pacific Hotel Cairns
Cairns

During my two-night stay at Pacific Hotel Cairns, I was impressed by the stunning views and comfortable accommodations. The hotel staff were friendly and helpful, making my stay enjoyable.

Authenticity & Character
Location
Loved the view from balcony
Staff
Cleanliness & Comfort
PARKROYAL Darling Harbour
Sydney
Authenticity & Character
Location
We could walk to everything
Staff
Cleanliness & Comfort
Activity Reviews
Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

This activity was memorable, snorkeling in this location was one of the higlights of our trip. The guides were awesome!

Quality of Experience
Sounds of Silence Dinner
Sounds of Silence Dinner
Australia

Highly recommended activity to do, it has our highest points!

Quality of Experience
Local specialist: Gary Topic

Extraordinary, solo, three-week trip to Egypt.
Egypt | Feb 15 - Mar 6, 2024

Lorraine
Lorraine L.
New Orleans, LA | Reviewed on Mar 17, 2024
My extraordinary, solo, three-week trip to Egypt and Petra fulfilled a life-long dream. KimKim’s agents helped make this a fabulous, stress-free adventure every step of the way. My guides, including Mahmoud Gawish, Mohamed Kamal, “Jimmy” and others were all knowledgeable, thoughtful gentlemen. The drivers, including Said in Cairo, “Mr. Ferrari” and Shadi in Jordan, and private car were all top-notch. Multiple airport transfers were incredibly smooth. I may have forgotten some of the others... Read more

My extraordinary, solo, three-week trip to Egypt and Petra fulfilled a life-long dream. KimKim’s agents helped make this a fabulous, stress-free adventure every step of the way. My guides, including Mahmoud Gawish, Mohamed Kamal, “Jimmy” and others were all knowledgeable, thoughtful gentlemen. The drivers, including Said in Cairo, “Mr. Ferrari” and Shadi in Jordan, and private car were all top-notch. Multiple airport transfers were incredibly smooth. I may have forgotten some of the others who helped make me feel so welcome, cared-for and well informed. The Egypt agent, Lareine, was always responsive, helping me tailor the trip, choose congenial accommodations, answering questions and helping with itinerary tweaks during my trip. I am so glad I saw some places that others sometimes miss, such as the tomb of Seti I and the stunning temples of Abydos and Dendera. It was all magnificent. Thanks so much to all.

Hotel Reviews
Ashranda Dahabiya Boat
Cairo

The dahabiya trip was a definite highlight of my 3-week trip. My cabin and bathroom were comfortable, quite, very clean. The open, covered deck offered so many options of comfortable seating for lounging, reading, enjoying afternoon tea and our evening wine, as we glided down the Nile. Seeing so many timeliness vistas and then docking directly where our visits took us added a dimension of relaxation and ease to my adventure. It was lovely to be able to share the days and meals with my six other shipmates plus our two guides. All of our meals were delicious and varied, with plenty of fresh fruit and dessert options. The ship's crew go above and beyond to provide every service requested. This really is an experience not to be missed.

Authenticity & Character
Watching the crew unfurl the sail was a special treat. I felt that the crew took special pride in their ship --the deck gleamed, tables were set "just so".
Location
I boarded in Aswan and sailed to Luxor. I wish it could have been longer!
Staff
See above comments. Everyone was great.
Cleanliness & Comfort
The deck seating offered especially comfortable areas to lounge and relax. There were only 7 of us, plus the 2 guides, so there were ample space for all. Oh, and the wifi was great as well.
Sofitel Winter Palace
Luxor

Everything you expect in a first-class hotel -- comfortable, elegant guest room and public spaces. Thoughtful touches like the little rose by my bedside one evening. The gardens are absolutely phenomenal -- walking through them is a walk in paradise. Lavish breakfast buffet with excellent French press coffee. Best of all, for me, was sitting on the beautiful front terrace sipping a glass of chilled Egyptian Rosé wine watching the glorious sun set over the west bank of the Nile. Stuff dreams are made of.

Authenticity & Character
Location
My front window faced out toward the Nile and the gardens in back of the hotel were a delight morning and evening -- perfect bookends for my busy days exploring tombs and temples. The Luxor temple is within easy walking distance.
Staff
I did not get his name, but the bartender on the front Terrace was such a courteous gentleman. I am a mature lady, traveling alone, and he made me feel welcome and attended to. On my last evening, I said good bye and he said I must come back to my terrace seat again some day. I wish I could!
Cleanliness & Comfort
Le Riad de Charme
Cairo

I loved this delightful, unusual hotel in the heart of Cairo's old Islamic quarter. I was able to experience three different suites, each of them large and completely comfortable and charming. I appreciated the lovely fruit bowl in my room and the chocolate-covered dates on my bedside table. I enjoyed the busy neighborhood but some people might find it a bit noisy -- the hotel thoughtfully provides earplugs and I slept well every night. I spent many happy moments observing the lively scene from the balcony of the hotel Tea Room. The Zeeyara Roof Top Restaurant is excellent -- absolutely the best dining experiences I had in all of Egypt. Breakfast options were so delicious and the dinner menu was varied and always perfectly executed and presented.

Authenticity & Character
The hotel is situated on historic El Moez street, surrounded by historic mosques, near to the Khan el-Khalili Bazaar. From noon till early morning, the street is bustling with families visiting the shops, restaurants, tea and coffee shops.
Location
I loved the busy energy of the historic street but it is a bit out of the way from other restaurants and Cairo sights you might want to visit. I was very fortunate to have the private driver to take me to everything. As a single lady, traveling alone, I always felt safe walking down the street in the early evening and joining in the bustling scene -- watching the stilt-walkers, bicyclists delivering bread, families enjoying ice cream and cotton-candy.
Staff
The different front desk representatives were always helpful and the housekeeping staff were gracious.
Cleanliness & Comfort
Great beds. Earplugs are a good plus. Bathrooms are particularly ample and well- provisioned. It was so nice to have a comfortable sitting room to relax in after a busy day of sight-seeing.
Local specialist: Lareine El Dakhly

Stress-free trip
Portugal | Mar 9 - Mar 16, 2024

Ashley
Ashley B.
Harrison, NJ | Reviewed on Mar 17, 2024
Pedro, our local booking agent was fantastic, the communication from him & his team was incredible. Everything was well planned and perfectly executed. He connected us with some wonderful local people. No stress for us, all we had to do was show up at the correct time and location. All transfers and tickets were coordinated. Read more

Pedro, our local booking agent was fantastic, the communication from him & his team was incredible. Everything was well planned and perfectly executed. He connected us with some wonderful local people. No stress for us, all we had to do was show up at the correct time and location. All transfers and tickets were coordinated.

Hotel Reviews
PortoBay Marquês
Lisbon

It was clean, quiet and safe with all the normal amenities. Staff was friendly. We loved our little “suite” set-up. Had one main shared door and then each room had its own locking door - perfect for families or friends traveling together.

Authenticity & Character
Let me share that there is nothing wrong with this hotel. The 3 stars is only because it didn’t feel like a special Portuguese hotel. It felt like many American hotels but with a bidet. It was more business like and perhaps that’s the majority of their guests?
Location
It’s a good location for sleeping quietly, we were on the inside walls (so no view, but we didn’t care about that) but because it was on a side street & deadend it was super quiet for sleeping which we appreciated. It’s a little bit of a walk to get to where “downtown” Lisbon is.
Staff
Rating both front desk & restaurant, everyone was professional and helpful. The only reason for dropping a star is that I didn’t really get to know them. The one who was a standout was Katiya, she was incredibly helpful and friendly, she personally gets 5 stars.
Cleanliness & Comfort
Housekeeping did a fantastic job! Beds were comfortable, blackout curtains and really quiet to sleep at night.
Condes de Azevedo Palace
Porto

Loved this place! It was like having an AirBNB with the services of a hotel. The location was great, it’s an easy walk to most things in Porto and yet perfectly quiet at night. I thoroughly enjoyed chatting with all of the staff, particularly Diogo. The place itself had a full kitchen with a washer, living room, and 2 floors - 2 bedrooms upstairs. This would be a great place for anyone who needs to stay for a long period of time. The breakfast offered was always good and a little different each day. Note: This might be a challenge for someone with mobility issues as there are steps to enter the hotel and several steps to get up to the bedrooms. Traveler tip: If you are relying on wi-fi during your travels, ask the hotel for their travel phone device that has maps and recommendations loaded - nice feature but we didn’t know about it until last night there.

Authenticity & Character
They did a beautiful job renovating while keeping the structure & elements of the palace in tact.
Location
We liked that it was located in a place where we could walk easily to most areas and yet, just outside of the central city’s busy/noisy area.
Staff
Everyone was so friendly and always willing to be helpful. We interacted with Diogo, Marissa & George the most - all of them were great. And the ladies at breakfast, never got their names, but very sweet and they made a great breakfast every morning!
Cleanliness & Comfort
Beds were comfortable, it had modern accommodations and it was quiet.
Activity Reviews
Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon

This was a little more touristy and scripted. That said, our driver was personable and tried to make it enjoyable for us. To discover Belem you need to drive to get out there if you are staying in the heart of Lisbon. We weren't fans of being driven in a TukTuk on the busy streets. Our driver was fine and there weren't any problems, but having done it, I think I would have chosen another option to get out to Belem.

Quality of Experience
Didn't love taking a TukTuk from downtown Lisbon to Belem, nothing against the company or driver, we just didn't feel super safe in a TukTuk. Perhaps getting out to Belem and then catching a TukTuk to show the area might have felt better. Also for us, this followed a walking tour and it wasn't necessary to hear things about the downtown Lisbon area again.
Guides, Drivers and Staff
The driver was friendly and mostly knowledgeable of the area, although it felt a bit scripted vs. natural conversation. I imagine it's a bit hard to be really personable when they have to focus on driving and giving info.
Transport
They were on time, the vehicle is a TukTuk and as safe as I guess a TukTuk can be. The driver was careful. At the end of the tour, he delivered us to our hotel which was nice.
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

This is a beautiful and charming town and we were happy to see it. The palace was nice but there were lines although they moved quickly. The grounds (gardens and lakes) are pretty, be sure to walk around. We didn't need a full day in Sintra, but it was nice to see.

Quality of Experience
We had the flexibility to do whatever we wanted and for however long we wanted. We chose to leave Sintra a little early and explore another area.
Guides, Drivers and Staff
We had a private driver for the day, Nelson and he was great. Professional and was open to bringing us anywhere. He was so kind to let us borrow his hot spot as we were relying on local wi-fi.
Transport
The vehicle was larger than we probably needed, but super clean and Nelson was skilled at driving it through the narrow streets.
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

This was such a unique experience to Portugal. We typically are not night owls and tend to eat dinner on the early side. We were given the option of the earlier Fado or later and chose the later because it's the one that the Portuguese people tend to join and enjoy. We wanted a local's perspective and we got it!

Quality of Experience
Quaint little place with lots of energy and life. Fado musicians were amazing.
Food
It was easy - start off with some bread & spreads. Order wine, pick a main course from either 2 fish or 2 meat dishes and your choice of dessert.
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

We had Pedro as our guide, he was great! Even though he's originally from Porto, he was very knowledgeable about Lisbon and its history. He was up for adapting the tour in any way that we wanted, our preference was for him to show us the highlights and give us a lay of the land so that we could navigate on our own afterwards. We enjoyed our personal conversations with him, he was very natural and adaptable. He gave us some great recommendations along the way and shared many good tips too. I should have taken notes as he referenced things because later on I realized we wanted to go to a restaurant that he recommended and had to reach back out - got our answer though which we appreciated. The tour ends on a very special note with wine tasting and pairings. It was the perfect way to relax and end the tour.

Quality of Experience
Our guide, the overall tour and the end of the tour - all super!
Guides, Drivers and Staff
Pedro was down to earth and just great!
Transport
Pedro met us at our hotel and we walked from there!
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

First we had lunch and then did a winery tour with a tasting. The restaurant within the hotel, was fine dining with beautiful views. Wine pairing with delicious food. I traveled with college aged daughters who had not tried wine before, this added to the fun of the experience. The wine was great! Many options to pick from for the tasting and can also make purchases. The grounds were simply beautiful even in the off season.

Quality of Experience
Food & wine were perfect.
Guides, Drivers and Staff
Restaurant - the staff were prompt & professional and we had Eduardo as our guide, he was great and knowledgeable. He shared how he used to help stomp grapes when he was a child.
Transport
Ivo was super and knew the area and took us off the beaten path.
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

The boat was perfectly fine, the Captain was pleasant and the ride on the river was relaxing. We only did an hour and that was plenty of time. We got lucky with nice weather but there is an enclosed cabin if it were to rain and they have blankets on board too. The reason for the 3 stars is it was a private boat trip and nothing special l. We had to download an app which made it feel impersonal. I could understand having to use an app with a public boat trip where everyone speaks a different language but this trip was just for us. It just wasn’t special.

Quality of Experience
Ditch the app for private trips.
Guides, Drivers and Staff
Talk more with the guests.
Transport
Everyone was on time and the boat ride was calm & safe.
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

We loved our ride to Douro Valley. Ivo was our driver but he’s also a guide and knows both Porto & Douro Valley. We learned so much from him. He’s the BEST!! One of our favorite moments was going off the beaten path and seeing an area that we would have never seen on our own.

Quality of Experience
The entire day out there was lovely.
Guides, Drivers and Staff
Ivo is a great conversationalist, he’s funny and he’s knowledgeable about the area. And he’s a skilled driver! There are some tricky roads with no guardrails and he knew how to navigate. We especially loved that he took us off the beaten path (with our permission of course).
Transport
Comfortable ride with a great driver! Very clean vehicle and water was available. Thank you Ivo!!
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

We were given a great overview of Porto. Sara was a lovely guide and knew her history. She told us tips along the way that helped us navigate on our own afterwards.

Quality of Experience
It was a private tour, we could go at our own pace and ask as many questions as needed.
Guides, Drivers and Staff
Sara was lovely and knowledgeable!
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Mar 17, 2024

Dear Ashley,
Thank you so much for your detailed review and feedback - it is super important to us.
I am super happy to hear you had an excellent time in Portugal :)
Safe Travels,
Your Friend in Portugal - Pedro

A trip to remember
Thailand | Feb 22 - Mar 9, 2024

R
Reuven H.
Tel-Aviv | Reviewed on Mar 17, 2024
All four guides and drivers were great, knowledgeable and dedicated. The itinerary was planned according to our wishes and the interactive software is amazing and effective, not to mention our specialist. Read more

All four guides and drivers were great, knowledgeable and dedicated. The itinerary was planned according to our wishes and the interactive software is amazing and effective, not to mention our specialist.

Hotel Review
Vana Belle, a Luxury Collection Resort, Koh Samui
Surat Thani
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Half Day Snorkeling at Koh Tan & Koh MadSum by Private Long-Tail Boat
Half Day Snorkeling at Koh Tan & Koh MadSum by Private Long-Tail Boat
Koh Samui
Quality of Experience
Local specialist: Kien Nguyen

A special shoutout must be made to Hien, our ...
Vietnam | Feb 28 - Mar 16, 2024

Susan
Susan R.
Canada | Reviewed on Mar 17, 2024
A special shoutout must be made to Hien, our agent. We cannot say enough about her! She organized a beautiful trip for us in Vietnam with drivers and guides starting in Hanoi and ending in Ho Chi Min City. Various activities were organized in every destination which really gave us the feel of local culture and customs such as cooking activities, bicycle riding and meeting local people. It added immeasurably to the experience. Everything worked like clockwork. The hotels were 5 star all the... Read more

A special shoutout must be made to Hien, our agent. We cannot say enough about her! She organized a beautiful trip for us in Vietnam with drivers and guides starting in Hanoi and ending in Ho Chi Min City. Various activities were organized in every destination which really gave us the feel of local culture and customs such as cooking activities, bicycle riding and meeting local people. It added immeasurably to the experience. Everything worked like clockwork. The hotels were 5 star all the way. Hien was available at all times to answer all our questions. When we had to leave early due to a family emergency she changed all the flights immediately and made the process very smooth. We cannot say enough about her excellent planning, efficiency and personal attention. She made our trip a memorable one in every way! Thank you Hien!

Hotel Reviews
Pilgrimage Village Hue
Hue

Gorgeous hotel in a fabulous garden setting. Excellent services, wonderful staff, particularly Nguyen Thanh, one of the managers, and Claudia the Maître D’hôtel. A big commendation to them for their warmth and kindness during a family emergency.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elite of the Seas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

Wow, what to say about this place? Fabulous location in a gorgeous garden setting with bungalows set in the property. Everything was 5 star including the wonderful staff.

Authenticity & Character
Location
Staff
Everyone was friendly and welcoming. The women who did the massages were outstanding!
Cleanliness & Comfort
La Siesta Classic Hang Thung

Beautiful modern hotel in old Hanoi. Nguyen Ha at the front desk was extremely helpful which was much appreciated. Christina, a waitress in the restaurant, was charming and sweet, and the staff in general were wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Resort & Spa Sapa
Lao Cai

Absolutely glorious hotel! 10 star!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 24, 2024

Dear Susan & Peter,
Thank you for your kind words and thorough feedback! It warms my heart to that you had a great and memorable trip to my homeland with our team.
We’re very grateful for travelers like you and hope to see you and Peter again.
Best wishes!
Hien

Loved everything about our Vietnam/Cambodia trip
Vietnam | Feb 15 - Mar 9, 2024

Mary
Mary F.
Canada | Reviewed on Mar 17, 2024
We have never booked a trip like this with a travel agency before and I have to say it was an amazing experience. We were thrilled to find out KIMKIM operates in other places around the world. The attention to detail and quick responses by our travel agent Hien before and during the trip made us feel totally at ease. All our guides were so knowledgable, had a good command of English and were eager to have us get the most out of each excursion. However Victor in Vietnam and Wibol in Siem Reap... Read more

We have never booked a trip like this with a travel agency before and I have to say it was an amazing experience. We were thrilled to find out KIMKIM operates in other places around the world. The attention to detail and quick responses by our travel agent Hien before and during the trip made us feel totally at ease. All our guides were so knowledgable, had a good command of English and were eager to have us get the most out of each excursion. However Victor in Vietnam and Wibol in Siem Reap went the "extra mile" for us. Although it is hard to pick our favourite excursions the top three would be our time in Pu Long Nature Reserve, Tam Coc river tour and the Vespa Food tour in Ho Chi Min City.

Hotel Reviews
LCS Hotel

This hotel is a little tired, looking however our rooms which had been upgraded were both spacious and clean. The issue with this hotel was the location. It is the only place I didn't really feel safe walking around at night. There was a breakfast room on the roof and also a small pool up there.

Authenticity & Character
Location
It is too far away from places one might want to see.
Staff
Cleanliness & Comfort
Royal Crown Hotel & Spa

Wonderful hotel in a great location with an extensive breakfast room with so much food variety. There are two pools for swimming in with an adjacent bar. There is a fantastic spa on site that offered so many services. There was a roof top bar with food as well. I would defiantly recommend this hotel in Siem Reap.

Authenticity & Character
Location
Staff
Blue Diamond Luxury Hotel

I think if you are staying in Ho Chi Minh you could do better staying somewhere else. The hotel is dated and tired. the location of the shower in the bathroom with regards to the toilet and tub is really strange and water ended going everywhere. The design is strange. The room was really small and there was no place for luggage. On our return we had a better room but the bathroom remained an issue in terms of water. The breakfast offerings were just okay.

Authenticity & Character
Location
Staff
I felt that the staff in breakfast room were very short staffed and frustrated with the situation.
Cleanliness & Comfort
Cozy An Boutique Hotel Hoian
Hoi An

Hands down favourite hotel of the whole trip! The staff was wonderful and were very helpful with so many things. The rooms and the decor in general was just excellent. The hotel had bikes we could use. There was a beautiful pool which we sat beside while having morning coffee. The restaurant for lunch (one day) and breakfast everyday was fantastic. Although the location is a little bit far away from the old town, it was well worth the effort and easy to get a tuk tuk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rosaleen Boutique Hotel
Hue

The location of this hotel is excellent. The lobby was wonderful. However the room was really disappointing. The room felt dirty, but it was really just a mold situation. The shower curtain needs to be replaced. Of all the hotels this was our least favourite.

Authenticity & Character
Location
Staff
I think they need someone on the front desk who speaks more English for when there are issues.
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

What a treat from the moment you go on board until you leave. Our room was great although the shower/ bathing situation made no sense and water went everywhere. The activities and tours that were an option were all fun and we are really glad we took advantage., from kayaking off the boat, to a morning cave tour and a trip to Cat Ba Island. What made the entire trip was the crew and staff. Eric was fabulous and so was the fellow who coordinated and ran the excursions. I just can't recall his name. Well worth the splurge!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

This was one of our favourite hotels on many levels. The atmosphere and the embroidery theme was really lovely. The gift shop had so many options of items to buy. I didn't purchase I piece of art that I am so excited to hang in my home. There was a pool that we didn't use, but it looked great. We used the spa and had massages that were very theraputic. The room was spacious and very clean. The breakfast room and options available was extensive. Also there were bikes for our use. If you are staying in Ninh Binh you can't go wrong here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Eco Garden

This was magical place partially based on the sheer location. The view of the valley was specular in the morning and evening. If you are staying in the main building I would suggest staying on the second floor. Having a pool was a fun option.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Boutique Hotel Hanoi

The San Boutique was a wonderful location. So great to be able to walk to the lake in the morning and see all the women doing Tai Chi. The breakfast was delicious and offered lots of options. What really stood out was the staff, they were all so helpful and kind.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 20, 2024

Dear Mary,
We are very thrilled to hear that you enjoyed your holiday in Vietnam & Cambodia.
Thanks for your kind words about me and our guides. I'll pass the review on to the team and I'm sure they will really appreciate it too!
Thank you again for trusting our company and kimkim, and hope you will visit us again for Thailand trip for example ;)
My very best from Hanoi <3
Hien

Mohammed , our driver, was outstanding. He di...
Morocco | Mar 1 - Mar 16, 2024

J
Judy S.
Richmond, CA | Reviewed on Mar 17, 2024

Mohammed , our driver, was outstanding. He did everything possible to make us feel comfortable, safe and taken care of. And he was fun to be with
Our guides were all different in how they interacted with us, some more formal than others. They were all knowledgeable and flexible. My favorite guide was Hanin in Marrakesh who was determined to feed us everything. Also our guide in Fes who knew so much and sang to us also

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Mar 25, 2024

Dear Judy,

Thank you so much for your motivating and positive review. It's a pleasure to hear that you had a great time in Morocco and that you enjoyed our services from Mohamed, your driver, to the local guides and accommodations. I'll make sure your valuable words are shared with each supplier. They'll be more than glad to read your valuable comments.

We all hope to work again with you and your loved ones soon. It would be our great pleasure to offer you another memorable experience at one of our destinations.

Best,
Hakim

Very well planned trip in Portugal . We have ...
Portugal | Mar 4 - Mar 16, 2024

Bao Phuong
Bao Phuong L.
Canada | Reviewed on Mar 17, 2024
Very well planned trip in Portugal . We have spend a great 13 days with the organization of Raquel , trip plan had been well adapted to our needs and preferences.
Each guide in every single tour is very knowledgeable and amicable, they adapted extremely well to what we ask for . Raquel has been very attentive to our request , she is always in touch with us almost daily .
I highly recommended this tour and now looking forward to book next tour in South Korea !!!!!
Thank you Raquel , you...
Read more

Very well planned trip in Portugal . We have spend a great 13 days with the organization of Raquel , trip plan had been well adapted to our needs and preferences.
Each guide in every single tour is very knowledgeable and amicable, they adapted extremely well to what we ask for . Raquel has been very attentive to our request , she is always in touch with us almost daily .
I highly recommended this tour and now looking forward to book next tour in South Korea !!!!!
Thank you Raquel , you are absolutely amazing !

Hotel Reviews
Évora Olive Hotel
Évora

Very modern reception area, room average size a bit stuffy

Authenticity & Character
Except reception area which is so modern , room is very average
Location
Close to all major sites, walkable
Staff
Cleanliness & Comfort
Boutique Hotel Vivenda Miranda
Lagos

Such a nice hotel and staff

Authenticity & Character
Every room has different set up make hotel very charming
Location
So close to beach , hotel is absolutely charming
Staff
Hotel has best staff from reception , restaurant to cleaning , everyone is so helpful and smiling
Cleanliness & Comfort
Portugal Boutique City Hotel
Lisbon

Very nice boutique hotel , well situated

Authenticity & Character
Very modern boutique hotel, room very big with balcony , bed very comfortable
Location
Close to Main Streets, main squares, lots of restaurants around
Staff
All staff from reception to restaurant are very efficient, a bit cold though
Cleanliness & Comfort
Room big , bed comfortable, very nice
Pestana Vintage Porto
Porto

Very well located hotel, our room has river view and balcony . Staff is so kind , do all their best to make our stay the most pleasant .

Authenticity & Character
Big hotel with several buildings connected, nice room , good size , but still keep the character of old house
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Portugal’s Origins: Guimarães & Braga
Discover Portugal’s Origins: Guimarães & Braga
Porto

All guides were high-quality and were very accommodating towards my husband. But Braga's guide was exceptionally awesome!

Guides, Drivers and Staff
Discover Rural Algarve
Discover Rural Algarve
Portugal

We spent three days in Lagos, and everything was lovely. I would do it again.

Dinner With Locals: A Homemade Portuguese Experience
Dinner With Locals: A Homemade Portuguese Experience
Lisbon

This was the highlight of our trip. It was so interesting to taste the local cuisine from a lovely couple home. The food was delicious and something you wouldn't normally find in a restaurant.

Quality of Experience
Food
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

Everything was good, but we wish we had more time and someone with us to show us the oldest university. Unfortunately, we skipped that visit because we didn't know where to start from.

Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto

The Douro Valley excursion was a lovely experience, but nothing too remarkable. We enjoyed the wine and olive oil tastings, as well as the relaxing river cruise. The scenery was beautiful, and it was a nice break from the city. Overall, it was a delightful day out.

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Mar 18, 2024

Dear Bao, I really appreciate your kind words and taking the time to share the highlights of your trip to Portugal. I'm so pleased that you and Chon had a wonderful trip!😍 I will pass your words on to our local guides, who will love to hear that they have contributed to a memorable trip. I wish you both a fantastic next adventure in South Corea and all the best for the future. It has been a pleasure! x Raquel

Last minute plans to travel Bolivia that didn't disappoint!.
Bolivia | Mar 1 - Mar 10, 2024

Mick
Mick W.
Newark, NJ | Reviewed on Mar 17, 2024
We organised a trip to Bolivia originally for 10 days and Camila responded very quickly and came up with an agenda.From our end it was all very last minute due to personal reasons so we were very happy with the quick and helpful responses from Camila as we refined our trip back to 9 days total.
Well what can we say. It was all amazing and difficult to pick out the highlights as our intent was to see as much as possible in our short time. This meant leaving out any viewing of the Amazon and...
Read more

We organised a trip to Bolivia originally for 10 days and Camila responded very quickly and came up with an agenda.From our end it was all very last minute due to personal reasons so we were very happy with the quick and helpful responses from Camila as we refined our trip back to 9 days total.
Well what can we say. It was all amazing and difficult to pick out the highlights as our intent was to see as much as possible in our short time. This meant leaving out any viewing of the Amazon and northern areas other than a great trip to Lake Titicaca and the surrounds.We then had a few days in La Paz which were great. The altitude did affect us but not to the extent of spoiling our trip. The Inca Trail we walked I think should have been listed as moderate to difficult because of the uneven terrain.Once again we still managed it well but maybe a little slowly.
We have to say all our guides were attentive, professional and gave us their all. Orlando, William,Johnny and David and their respective drivers. a particular thumbs up for Paolino! our fantastic driver on the salt Flats.This guy really went the extra for us. If we've left anyone out it is not our intent. The staff that cared for us were all fantastic as was the programme drawn up by Camila. We travelled into Bolivia from San Pedro, Chile crossed the border which was a drawn out experience but then we were up and away. The accomodation was all very good. We guess the measure is " would we use this company agin or recommend it to family or friends. Most definitely YES! Micky and Robyn

Hotel Review
Mi Pueblo Samary Hotel Boutique
Sucre

We really enjoyed this Hotel. The food was great. Why eat out when you can have quality food like this in house. A great breakfast, good coffee- very important and the view from the upstairs balcony on a great day was fantastic. This old Villa has been tastefully furnished and is abound with lovely furniture, paintings and relics of the colonial days. Ideally situated close to the town centre and other amenities it provided us within a restful and interesting stay over.

Authenticity & Character
Location
Waking distance to the town centre and plenty of restaurants and places to see.
Cleanliness & Comfort
Local specialist: Camila Rojas
Camila
Camila Rojas
Local specialist in La Paz | Replied on Mar 19, 2024

Hola Micky and Robyn!

Thank you so much for your kind words! I will share the review with our guides and drivers because these reviews only drive us to continue improving.
It was lovely to have you in Bolivia! Saludos y buena suerte!

we book 8 days for our honeymoon in Vietnam ...
Vietnam | Mar 7 - Mar 16, 2024

D
Debora aradí N.
Australia | Reviewed on Mar 17, 2024
we book 8 days for our honeymoon in Vietnam with this agency , in Vietnam basically we were by ourselves, just 2 days we had tour guides ( the one in the historical Vietnam was awesome ) the other days where we just had hotels and taxis and no other guide. we also covered most of the food apart from the free breakfast at the hotel.
Most of the hotels where amazing just one didnt meet our expectations , there was no restaurants , no shops to walk to, we where stuck in the bush with a poor...
Read more

we book 8 days for our honeymoon in Vietnam with this agency , in Vietnam basically we were by ourselves, just 2 days we had tour guides ( the one in the historical Vietnam was awesome ) the other days where we just had hotels and taxis and no other guide. we also covered most of the food apart from the free breakfast at the hotel.
Most of the hotels where amazing just one didnt meet our expectations , there was no restaurants , no shops to walk to, we where stuck in the bush with a poor maintence hotel , I think the agency didnt check the place before they send us there. that experience was not good at ALL , but Trang change us the next day after show her photos of how insane that place is.
in day 8 we found out we should buy our departure flight and actually the DEPARTURE FROM DANANG included in the itinerary was just a taxi to the Airport, that took us by surprise because we were in the middle of the country and we started the tour in Hanoi and Trang new that we had tickets book from Hanoi to Sydney, so that was a HUGE suprise that actually we didnt have departing flight , in the last minute we got tickets.
I guess Kim Kim is better planing for families , otherwise is not worth it, i wish i new this earlier.

Hotel Reviews
Nesta Hotel Danang
Danang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynastie Hotel & Spa
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cat Ba Ecolodge

the photos in the website look amazing but in real life this place need maintenance.

Authenticity & Character
have some maintence , is beautiful but everything is falling apart
Location
Staff
smile doesn't cost
Cleanliness & Comfort
clean better the rooms.
Sena Cruise
Ha Long

exceptional services,this time of year it was too cold for swiming but still was a lot fun , warm people, amazing food, please don't book just 1 day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2024

Hi Debora,

Thanks for your feedback of trip

Wish you all the best,

Best regards
Trang

Really great trip, thank you.
Costa Rica | Mar 9 - Mar 16, 2024

Brad
Brad F.
Canada | Reviewed on Mar 17, 2024
Really great trip, thank you. Read more

Really great trip, thank you.

Hotel Reviews
Ocotea Boutique Hotel
Santa Elena

the stuff in this hotel must have been trained by the ritz carlton or 4 seasons. they are amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nayara Hotel Spa and Gardens
Fortuna

really beautiful place. not the cheapest thing I've ever done but they work hard to make sure everything is perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC Hotel Heredia Belen
San Jose

good spot if travelling in costa rica and need to spend a night on the way in or out.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Cathy was really great, if they offered other meals we would have done more.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Walk
Arenal Hanging Bridges Walk
Arenal/La Fortuna

really great guide,

Quality of Experience
Guides, Drivers and Staff
Transport
Private Treetop Dining Experience
Private Treetop Dining Experience
Monteverde

beautiful and romantic experience.

Quality of Experience
Food
El Tigre Waterfalls Excursion
El Tigre Waterfalls Excursion
Monteverde

its a moderate hike, really beautiful place. I would repeat. Guide was knowledgeable but did not seem interested in us or anything else.

Quality of Experience
Guides, Drivers and Staff
Transport
Organic Spice Farm Experience
Organic Spice Farm Experience
Manuel Antonio

really great experience with an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Mar 18, 2024

Hi Brad!

Thank you for such a thorough review. This helps us continuously improve and ensures that we give our travelers the best on each step of their trip.

I especially love that you enjoyed Ocotea; what a family business can become with hard work and lots of Pura Vida energy is impressive. We will make sure to pass down your comments next time we visit!

I hope we get to work together again in the future :)

It was a great trip, well planned and coordin...
Vietnam | Mar 9 - Mar 15, 2024

S
Sonali M.
Australia | Reviewed on Mar 16, 2024
It was a great trip, well planned and coordinated by local guides , who had great information and added their personal touch ! Shout out to Brian in Hanoi , Jack on the River cruise and Ruby in Hoi An . Read more

It was a great trip, well planned and coordinated by local guides , who had great information and added their personal touch ! Shout out to Brian in Hanoi , Jack on the River cruise and Ruby in Hoi An .

Activity Reviews
Hoi An - Ba Na Hills - Golden Bridge - Hoi An
Hoi An - Ba Na Hills - Golden Bridge - Hoi An
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Sightseeing & Street Food Tour
Hanoi Sightseeing & Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2024

Dear Sonali,

Thank you for your kind words. I'm delighted to hear that you enjoyed the trip and were satisfied with our services and tour guides. Wishing you all the best in life, filled with many more memorable trips ahead! The Asia Aventura Travel team and our beautiful country will always look forward to welcoming you back one day!

Warmest regards,
Doris

Great time in Iguazu Falls!
Argentina | Feb 21 - Feb 23, 2024

Ileana
Ileana I.
Jollyville, TX | Reviewed on Mar 16, 2024
Claudia, the local specialist made a good job booking exactly what we wanted for tours at the falls (Argentinian and Brazilian sides), as well as our stay at the Iguazu Jungle Lodge Hotel. Tour guides for our two days were good, as well as drivers to/from airport and to parks. The Iguazu Falls are very beautiful, the hotel is beautiful, and we very much enjoyed the local food too. Our flight from Buenos Aires was delayed by more than an hour, and I contacted Kim Kim staff to make them... Read more

Claudia, the local specialist made a good job booking exactly what we wanted for tours at the falls (Argentinian and Brazilian sides), as well as our stay at the Iguazu Jungle Lodge Hotel. Tour guides for our two days were good, as well as drivers to/from airport and to parks. The Iguazu Falls are very beautiful, the hotel is beautiful, and we very much enjoyed the local food too.

Our flight from Buenos Aires was delayed by more than an hour, and I contacted Kim Kim staff to make them aware of potential issues. Kim Kim staff made sure that our driver in Iguazu would pick us up on time. We very much appreciated the follow up.

Hotel Review
Iguazu Jungle Lodge Hotel
Puerto Iguazu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Mar 21, 2024

Ileana, I'm glad you enjoyed your trip to this world's natural wonder!
It was a pleasure to plan this adventure with you, we hope you come back to visit other amazing destinations with us!
Thank you for taking the time to share your feedback.
All the best,
Claudia

Our travels with KimKim through SE Asia.
Vietnam | Feb 24 - Mar 14, 2024

Alan
Alan H.
Seattle, WA | Reviewed on Mar 16, 2024
In summary, all of our guides and drivers were fantastic. They were all prompt, thoughtful, helpful and informative. We couldn't have had better people to work with. Ashley was so incredible through the whole process including the planning, coordination, communication and delivery of our program. She checked with us almost daily when we were on our trip. Her instructions were clear and precise. She was the best. The itinerary Ashley put together was phenomenal. Our tours which... Read more

In summary, all of our guides and drivers were fantastic. They were all prompt, thoughtful, helpful and informative. We couldn't have had better people to work with.

Ashley was so incredible through the whole process including the planning, coordination, communication and delivery of our program. She checked with us almost daily when we were on our trip. Her instructions were clear and precise. She was the best.

The itinerary Ashley put together was phenomenal. Our tours which were fantastic, included visiting Buddha temples, seeing the elephant sanctuary, and taking a wild Vespa evening dinner ride, Everything was very special. We saw so many wonderful and unique places throughout Thailand and Vietnam. It felt like we got so see the best of the major cities we visited. We ate great street food most of the time, thanks to our guides, and our accommodations were almost all five-star, in our opinions.

So, even though we would give a five-star rating to everyone involved with our trip and everything we experienced, there are a couple of suggested changes we would incorporate into our itinerary if we were to do the same trip over.

The south coast of Thailand is beautiful, but we would try to experience it in a different location that Phuket. Phuket is overloaded with tourist. It was great seeing this area and the beautiful coastal waters, but it felt like Miami Beach during spring break. We would also eliminate the trip to Phi Phi Island. Again, Phi Phi is a major tourist draw, with little space to accommodate them.
We would also suggest spending more time in Ho Chi Minh City. We wanted to tour the American War museum, but didn't because our time in Ho Chi Minh City was limited. Lastly, we would probably exclude the trip to Trang An just because it is a long drive from Hanoi and is a heavy tourist attraction. Just some thoughts...

All in all, our trip far exceeded our expectations in many ways. We thoroughly enjoyed our guides, our accommodations, and the places we visited, and Ashley was wonderful. KimKim was recommended to us by our friends, and we will definitely recommend KimKim to others.

Hotel Review
Rimping Village Chiang Mai
Chiang Mai

It was very difficult to choose a hotel to review because they were all great. For the following reasons, we liked the Rimping Village Chiange Mai Hotel: - the room was very spacious and clean; -the pool was big enough for lap swimming; -the hotel was close to the market and shops; -the staff were great; -the hotel was more of a boutique type rather than a large commercial hotel; and -the breakfast were very nice.

Authenticity & Character
Very comfortable. It made you feel like you were in Thailand.
Location
very close to the street vendors and market.
Staff
always willing to help
Cleanliness & Comfort
Activity Reviews
Lan Ha Bay - Viet Hai Village - Kayaking
Lan Ha Bay - Viet Hai Village - Kayaking
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam

Great guide and a great experience but would probably not recommend it because it is such a long distance drive from Hanoi.

Quality of Experience
Food
Ate at a food cafeteria. The food was good but way too much and not high quality. The restaurant was quantity focused.
Guides, Drivers and Staff
Great guide who knew so much about the area and history.
Transport
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam

We thoroughly enjoyed our stay at the organic farm especially interacting with the staff.

Quality of Experience
We got to interact with beautiful staff at the farm.
Food
Guides, Drivers and Staff
Transport
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

Hoi An was so much fun especially in the evenings.

Quality of Experience
Guides, Drivers and Staff
Guide .was very good but not a five-star.
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

We had a fantastic experience on this tour. The delta was so unique and the culture was so interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Excellent guide.
Transport
 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Ha Long Bay

We did not participate in this activity. We needed to take a break from tours plus the weather was no very pleasant.

Saigon By Night - Vintage Vespa Street Food Tour
Saigon By Night - Vintage Vespa Street Food Tour
Ho Chi Minh City

This was so much fun! Our tour guides knew where to go for great food and knew how to drive in the crazy traffic. This was one of our most memorable experiences of our entire trip.

Quality of Experience
Food
The street food was soooo good!
Guides, Drivers and Staff
Transport
Phi Phi Island & Khai Island Tour (Join speedboat)
Phi Phi Island & Khai Island Tour (Join speedboat)
Phuket

The waters were incredible but the sites were overwhelmed with tourists. I would not go to, nor recommend, Phi Phi Island to future guests because of this.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doi Inthanon National Park & Mae Klang Luang Nature Trail
Doi Inthanon National Park & Mae Klang Luang Nature Trail
Chiang Mai

Loved the trek and thoroughly enjoyed our Hmong guide. The coffee experience after the trek, was so rich with local culture.

Quality of Experience
Great setting and great guides.
Food
Everything.
Guides, Drivers and Staff
The guides made this tour extra special.
Transport
Thai massage at Oasis Spa
Thai massage at Oasis Spa
Phuket

This was a very professional spa. You were treated like you were a very special guest.

Quality of Experience
We both received incredible massages.
Guides, Drivers and Staff
Transport
On time and well coordinated.
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

This was a wonderful experience. We will likely never get this close to elephants again.

Quality of Experience
Being able to interact with elephants was such an amazing experience.
Food
Almost all of it.
Guides, Drivers and Staff
Chiang Mai full-day city tour by KT
Chiang Mai full-day city tour by KT
Chiang Mai

Our Chiang Mai experiences were incredible. We loved this area and the tours we experienced. Our guide was great, very personable and knowledgeable.

Quality of Experience
Loved this area. Loved experiencing the elephant sanctuary.
Guides, Drivers and Staff
Transport
On time and very professional.
Bangkok Temple Sightseeing Full Day (KT)
Bangkok Temple Sightseeing Full Day (KT)
Bangkok

We saw a large number of special sites, almost too many.

Quality of Experience
Guides, Drivers and Staff
The Thai people were so very friendly.
Transport
Always on time and in a position to pick us up from the tours.
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 20, 2024
Dear Alan,
Thank you for your kind words for me and for sharing your incredible experience with us! We're so happy you had a fantastic trip and most of the things exceeded your expectations.
Your insights are incredibly valuable. We constantly strive to refine our offerings and ensure they cater to diverse traveler preferences. We'll definitely take your feedback regarding a less touristy alternative in southern Thailand and potentially skipping Phi Phi Island into consideration when...
Read more

Dear Alan,
Thank you for your kind words for me and for sharing your incredible experience with us! We're so happy you had a fantastic trip and most of the things exceeded your expectations.
Your insights are incredibly valuable. We constantly strive to refine our offerings and ensure they cater to diverse traveler preferences. We'll definitely take your feedback regarding a less touristy alternative in southern Thailand and potentially skipping Phi Phi Island into consideration when crafting future itineraries.
Thank you so much for trusting us with trip planning. It is awesome to know that you will recommend Kimkim to others!
My very best from Hanoi, Vietnam <3
Ashley

Exceeded our expectations
Norway | Mar 3 - Mar 15, 2024

Lorin
Lorin W.
Australia | Reviewed on Mar 16, 2024
We knew we would have a great time in Norway, but this trip still exceeded all expectations - Kristiina helped to create an itinerary that suited our wishes and needs, and it played out to near perfection. Every tour and hotel was in a nearby location and easy to attend (not to mention really enjoyable)! I found the convenience was a huge relief. Some of our highlights that she created for us include our stay at the Hanseatic in Bergen, our Hurtigruten experiences, and all the Tromso tours.... Read more

We knew we would have a great time in Norway, but this trip still exceeded all expectations - Kristiina helped to create an itinerary that suited our wishes and needs, and it played out to near perfection. Every tour and hotel was in a nearby location and easy to attend (not to mention really enjoyable)! I found the convenience was a huge relief. Some of our highlights that she created for us include our stay at the Hanseatic in Bergen, our Hurtigruten experiences, and all the Tromso tours. All the Tromso tour guides were amazing, especially Jorges on the Coastal Safari and Mark at the husky sledding experience. We felt that the fjord tour to Hardangerfjord was not what we hoped for and perhaps could have been replaced with something else, but this seems to be a limitation of the season. Fortunately we were able to book another amazing fjord cruise further north via Hurtigruten (we would have done only this one if we knew this was an option, to save some money), and enjoyed a Sami tour via the Hurtigruten also. We didn't know we would gain so much from the Hurtigruten voyage itself, so this was a pleasant surprise. I am so glad we incorporated this to our trip. We had some travel hiccups, but nothing within KimKim's control, yet they were all so helpful when I reached out for advice about our lost luggage. Julia, Fenne, and Kristiina did everything possible to support us and keep us in the loop. Lastly, they provided great(!) local recommendations for each main city we visited, which helped to make our time even better. Also, during this trip, my partner and I got engaged - KimKim helped to make this the ideal place and time for such a special thing. Planning the trip was made so much easier by going via KimKim, and I think it went brilliantly. At times we wished we had more insight into our tour options and alternatives, pricings, etc. But would definitely do this again regardless. Thank you so much for creating a beautiful holiday for us and being so present from start to end to make sure it went well. We are so pleased!

Activity Reviews
Coastal Safari with Local Tastings & Lunch
Coastal Safari with Local Tastings & Lunch
Tromsø

This was way better than we imagined. It was intimate, flexible and beautiful. Our tour guide, Jorges, was passionate and helpful. He made it a great day by choosing good spots to stop for photos and helping us to spot wildlife, etc. It was a great spot for lunch at the halfway point too. I enjoyed this so much. It was quite a relaxing and worthwhile taste of the Tromso islands and coast.

Kvaløya Husky Sledding Excursion
Kvaløya Husky Sledding Excursion
Tromsø

Highly recommend! It was fun and we had heaps of time to play with the dogs. The tour guides are all so accommodating and eager for you to enjoy yourself. The lunch we had was delicious also!!

Free Day in Bergen - Board Hurtigruten
Free Day in Bergen - Board Hurtigruten
Hurtigruten

Hurtigruten is a great experience filled with amazing tour opportunities and some onboard fun, especially if you travel south to North- there is a big deal about crossing into the Arctic Circle. Really glad we did this.

Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

Whilst Rosendal and the natural beauty of the fjord was lovely, we didn't know most things in Rosendal would be closed at this time of year. So we arrived to a ghost town and didn't know what to do, and walked far to find closed places. It was nice but we could have skipped this in favour of another tour to save some money and time. Also the fjord cruise itself was more like a taxi service than a tour. I bet it is nicer in summer.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristiina Taukul
Kristiina
Kristiina Taukul
Local specialist in Norway | Replied on Mar 18, 2024

Hi Lorin & Kieran!

Thank you so much for the thorough feedback! Planning your anniversary trip was so much fun, and I am, of course, thrilled about your engagement! Such a magical experience, and I'm happy I could help you with that :).

Thank you for trusting us!
Kristiina

The trip was great Would like to mention the ...
Finland | Mar 2 - Mar 8, 2024

Vandana
Vandana H.
India | Reviewed on Mar 16, 2024

The trip was great Would like to mention the guide who took us hunting in rovaniemi Very focused and gave us a thrilling view of the northern lights Second I would like to mention the person incharge of our fat tyre bicycle ride at the ski resort,Wonderful human being As I could not go for the ride not only did he let me wait in the office he offered me tea and made conversation till the group returning I had read that the finnish are reserved people but I beg to differ,They are as Wonderful as their country is,Loved the country and loved its people,,

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Mar 18, 2024

Thank you Vandana! I'm glad to hear you had a great time on your trip with us and I'll make sure to share your feedback with the guides.
Best,
Moonika

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.