Kimkim Trip Reviews

4.8
Based on 20,423 ratings
Read 20,423 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Overall fine BUT some issues.....
Costa Rica | Jan 10 - Jan 18, 2024

Paul
Paul S.
Newark, NJ | Reviewed on Feb 11, 2024
The overall trip was wonderful. The hotels were superb with one exception. The hotel near the beach at the end segment of the beach was less than.. The staff was fabulous and consistently put forth a strong effort.However...the hotel needs a significant renovation and VAST improvement of the food servoce. The breakfast was ok but the dinners we had were sorely lacking in quality. Such a disappointment compared to the other hotels in which we stayed. Also, in the itinerary, the tours failed... Read more

The overall trip was wonderful. The hotels were superb with one exception. The hotel near the beach at the end segment of the beach was less than.. The staff was fabulous and consistently put forth a strong effort.However...the hotel needs a significant renovation and VAST improvement of the food servoce. The breakfast was ok but the dinners we had were sorely lacking in quality. Such a disappointment compared to the other hotels in which we stayed.

Also, in the itinerary, the tours failed to indicate that they were only 2 to three hours long..not a full day. I think this clarification is important to your clients as it is now written in a somewhat deceptive manner.While the guide for the volcano tour was excellent..the tour per se is weak in that travelers are not allowed to reach the peak of the volcano.

For these reasons, I will have to book elsewhere in the future.

Hotel Reviews
Hilton Garden Inn, La Sabana
San José

Very good breakfast...nice room...easy check in

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Costa Rica, Curio Collection by Hilton
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

OUTDATED...food needs sign ificant improvement...wonderful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Travel to Arenal - Doka Coffee Tour
Travel to Arenal - Doka Coffee Tour
Costa Rica

Excellent tour

Quality of Experience
Guides, Drivers and Staff
Transport
San José City Tour
San José City Tour
San José
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike
El Silencio Volcano Hike
Arenal/La Fortuna

Excellent tour guide but unable to reach the peak due to local regulations.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Feb 12, 2024

Hi Paul,
I hope you are well.
Thank you for taking the time to leave us a review. Your feedback is valuable to us, and we will use it to improve our services in the future.
I hope you have a good time in our country and maybe you can visit us again in the future to explore different destinations.
Best regards from Costa Rica,
Yuliana

The entire KimKim team was excellent in every...
Morocco | Dec 26 - Jan 8, 2024

A
Arif A.
Newark, NJ | Reviewed on Feb 11, 2024
The entire KimKim team was excellent in every respect. Effective and flexible planning before our departure. Fulsome information about the properties where we would be staying, which turned out to be accurate. The guides were all knowledgeable, patient, kind and attentive. Overall a fabulous trip, for which we owe our thanks to the KimKim team. Read more

The entire KimKim team was excellent in every respect. Effective and flexible planning before our departure. Fulsome information about the properties where we would be staying, which turned out to be accurate. The guides were all knowledgeable, patient, kind and attentive. Overall a fabulous trip, for which we owe our thanks to the KimKim team.

Hotel Reviews
Ksar El Kabbaba
Skoura

Absolutely charming; great food; great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech

Understated luxury at its best. Great restaurants, lovely atmosphere and unbeatable location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès

Great location, great food, great service. Marcos takes immense pride in his work, and loves what he does. Visit this spot, if only to get to know Marcos.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

The location is unbeatable. The property is cute, clean, cozy and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Casablanca Tour Blanche
Casablanca

Nice hotel; Not much around it by way of eating options, so the hotel outlets are the main options, and they are not great.

Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Feb 11, 2024
Hi Arif, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an excellent trip with us. Our team takes great pride in providing effective and flexible planning to ensure your journey is smooth and enjoyable from start to finish. We're delighted that the information about the properties exceeded your expectations and proved to be accurate. It's wonderful to know that our guides were able to enhance your experience with their knowledge,... Read more

Hi Arif,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an excellent trip with us. Our team takes great pride in providing effective and flexible planning to ensure your journey is smooth and enjoyable from start to finish.

We're delighted that the information about the properties exceeded your expectations and proved to be accurate. It's wonderful to know that our guides were able to enhance your experience with their knowledge, patience, kindness, and attentiveness.

Your kind words mean the world to us, and we're truly grateful for the opportunity to be a part of your fabulous trip.

Best,
Ali

Pura Vida Costa Rica
Costa Rica | Jan 28 - Feb 10, 2024

P
Pat K.
Canada | Reviewed on Feb 11, 2024
We enjoyed our time in Costa Rica very much. Gustavo ‘s plans took us from the ocean into the rain forest… we loved seeing two such different areas. We also really enjoyed the different accommodation in each place, from bungalow to container to glamping tent. The tours and guides were fabulous. We were picked up on time and the guides were so knowledgeable. We could never have seen so much or learned so much on our own. We enjoyed all of the tours but two that were exceptional were the tour... Read more

We enjoyed our time in Costa Rica very much. Gustavo ‘s plans took us from the ocean into the rain forest… we loved seeing two such different areas. We also really enjoyed the different accommodation in each place, from bungalow to container to glamping tent. The tours and guides were fabulous. We were picked up on time and the guides were so knowledgeable. We could never have seen so much or learned so much on our own. We enjoyed all of the tours but two that were exceptional were the tour of the animal rehabilitation centre and the Costa Rican cooking class. These should be on everyone’s agenda. Thank you for such a fantastic trip to Costa Rica!

Hotel Review
Arenal Glamping
La Fortuna, Alajuela Province

We enjoyed Arenal glamping very much. The “tents” were luxurious with lovely hardwood floors, comfortable beds, air conditioning and my favorite feature, the deck off the back of the tent in the rain forest where you could see birds flitting about. The pool and area are impeccably maintained. Breakfasts were delicious with a variety of options. We used the barbecue several times. When we stayed here we didn’t have a car, but because Arenal Glamping is a 25 minute walk into La Fortuna to get groceries or to go to a restaurant, it’s best suited to people who have a car.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience
Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience
Arenal/La Fortuna

This tour was the highlight of our trip to Costa Rica. We really enjoyed seeing and learning about the animals.

Quality of Experience
The guide was so knowledgeable and interesting
Food
The meals at the Little Farm were great.. from farm to table, plus as we ate there were so many birds to see! A real bonus!
Guides, Drivers and Staff
They were all so friendly, punctual and informative
Transport
On time, comfortable and air conditioned
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Mar 13, 2024

Hi Pat!

Omg, I just had some time to look at your pictures and LOVED them. We always believe that we are crafting the best itinerary for our travelers, but seeing your adventure and happiness really brings this to reality.

Really thank you so much for this, I hope we can plan more adventures in the future 🇨🇷PV

kimkim eliminates the planning anxiety
Norway | Jan 29 - Feb 7, 2024

Ronda
Ronda S.
Seattle, WA | Reviewed on Feb 11, 2024
kimkim really made the planning and organization of our trip to Norway easy and convenient. Their local specialist like Kristiina and Fenne suggest a trip based on your initial thoughts and then offer up many options to refine it into the trip of a lifetime that you're looking for. They know the places to go, things to do, and what to see. They arrange the hotels (including breakfast), local transportation, event tickets, and dinner reservations. When things go a-rye because of bad... Read more

kimkim really made the planning and organization of our trip to Norway easy and convenient. Their local specialist like Kristiina and Fenne suggest a trip based on your initial thoughts and then offer up many options to refine it into the trip of a lifetime that you're looking for. They know the places to go, things to do, and what to see. They arrange the hotels (including breakfast), local transportation, event tickets, and dinner reservations. When things go a-rye because of bad weather, they are there to help you adjust and get to your next destination. I don't know if I would have changed much in the path of our journey but look forward to sharing with friends and family.

Hotel Reviews
Radisson Blu Royal Hotel
Bergen

Close to the water and historic buildings. Shopping and bay close as well as old fort for walking. Rooms small but comfortable. easy access to bus to airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

cute little boutique hotel. Rooms are small but work if you're out much of the time, which we were. Close to many attractions and bus/train routes. Breakfast good.

Authenticity & Character
Location
centrally located near lots.
Staff
Cleanliness & Comfort
Clarion Hotel the Edge
Tromsø

This is so well located. You can walk to most anything in a short time. Close to the cathedral, good restaurants and shopping. Dinner cruise is just outside the front door. Breakfast is amazing.

Authenticity & Character
This is more modern, not really authentic Norwegian.
Location
near everything
Staff
Cleanliness & Comfort
Rooms were really nice
Vestlia Resort
Geilo

This is a nice hotel but isn't the level you might expect for a resort at a ski area. Rooms lack washcloths, bath matts, tissue box, coffee maker, fridge, extra pillow, and safe. Bowling doesn't open until 4 pm. If skiing is closed due to wind, not much to do. We were there when a huge real estate retreat was going on and the partying was out of control. However, you can runt skis, and the cross-country track is great, even for snowshoeing around the lake. Restaurant has limited menu that would get boring after 1 night. Town has some amazing restaurants.

Authenticity & Character
a few more amenities
Location
close to town
Staff
Staff were always nice and helpful
Cleanliness & Comfort
everything is just a bit old and run down, a refresh, add a few room amenities like extra pillows
Activity Reviews
Northern Lights Dinner Cruise
Northern Lights Dinner Cruise
Tromsø

this is a nice cruise around the bay. Food was ok, not great, and meant for fish lovers. We had bad weather, so no going outside or seeing northern lights.

Quality of Experience
Food
quality you might expect for a large group; Ok if you like fish. Offer other options, warn folks that the app is cold.
Guides, Drivers and Staff
Narrator was animated and seemed to enjoy what she did.
Transport
easy peeve
Fjellheisen Cable Car Ticket
Fjellheisen Cable Car Ticket
Tromsø

This is a must. would recommend doing it in the day time, 1 hr before sunset, to be able to see all the mountains around the area.

Quality of Experience
the views
Guides, Drivers and Staff
Nothing special, they just open and close the doors
Transport
pretty smooth operation
Northern Lights Hunt by Bus
Northern Lights Hunt by Bus
Tromsø

This tour takes you on a packed bus more than an hour outside of town for dark skies. The staff are pretty quiet. Only went to one location. No guidance on where to look, what you're looking for, or how to take photos...that would help. A bit more narrative of a history of the area would help. Others on the trip stand in front of your pictures, use their flashlights, without regard to others.

Quality of Experience
Guides, Drivers and Staff
bit more narrative and communication. Provide some "good conduct" when arriving at destination and taking pictures.
Transport
driver was very safe and good driver
Oslofjord Sightseeing Cruise by Traditional Boat
Oslofjord Sightseeing Cruise by Traditional Boat
Oslo

This is an open air sail boat but they make it warm and cozy. Peaceful ride and good way to start a trip. Glogg warm drink is a must!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kristiina Taukul
Kristiina
Kristiina Taukul
Local specialist in Norway | Replied on Feb 15, 2024

Hi Ronda!

Thank you for the feedback, I am so so happy to hear that you enjoyed your stay here! :)

Thank you for trusting us!
Kristiina

Fantastic travel experience in Vietnam
Vietnam | Jan 20 - Feb 3, 2024

S
Sara M.
West Saint Paul, MN | Reviewed on Feb 11, 2024
We had a fantastic time traveling around Vietnam. Ashley was very responsive to questions in the planning stages and helped us develop an itinerary that everyone was happy traveling from from Hanoi to Mai Chau, Ha Long Bay, Hue Hoi An, Can Tho and finally HCMC. Mr. Curong, Mr. Than and Mr. Phat(Kelvin), our guides, were excellent and each provided us with their unique perspectives on their country's story. Read more

We had a fantastic time traveling around Vietnam. Ashley was very responsive to questions in the planning stages and helped us develop an itinerary that everyone was happy traveling from from Hanoi to Mai Chau, Ha Long Bay, Hue Hoi An, Can Tho and finally HCMC. Mr. Curong, Mr. Than and Mr. Phat(Kelvin), our guides, were excellent and each provided us with their unique perspectives on their country's story.

Hotel Reviews
Victoria Can Tho Resort

excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn & Suites Saigon Airport

good location for getting to airport

Authenticity & Character
standard nice hotel which is all I wanted
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Really really comfortble, so pretty and nice walking distance to sites and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eldora Hue
Hue

Nice and comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

i enjoyed floating around in the company of friendly staff and guests

Authenticity & Character
Location
Staff
Cleanliness & Comfort
very nice rooms on the boat
Mai Chau With Love Homestay

Though it was a bit chilly at the time we visited the homestay owner was very friendly and an excellent cook.

Authenticity & Character
Friendly
Location
Staff
Cleanliness & Comfort
Soleil Hanoi Boutique Hotel
Hanoi

Very comfortable and the staff were very helpful. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Can Tho - Visiting Cai Rang floating market
Can Tho - Visiting Cai Rang floating market
Can Tho

Fun!

Discover the Mekong Delta (Ben Tre and Can Tho)
Discover the Mekong Delta (Ben Tre and Can Tho)
Vietnam
Private Cooking Class at the Red Bridge Cooking School
Private Cooking Class at the Red Bridge Cooking School
Hoi An

Excellent! A must do if you like to eat

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Tour in Tam Coc and Cycling Trip to Hoa Lu
Boat Tour in Tam Coc and Cycling Trip to Hoa Lu
Ninh Binh
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City
Visiting Cam Thanh Village By Car
Visiting Cam Thanh Village By Car
Hoi An
Hue - My Son Sanctuary - Hoi An Sightseeing
Hue - My Son Sanctuary - Hoi An Sightseeing
Vietnam

It was good to visit My Lai Massacre memory, pay respects. This is a place you have to have a lot of intention and purpose in your visit

Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

very relaxing

Walk The Mountain Trails in Xa Linh Village
Walk The Mountain Trails in Xa Linh Village
Mai Chau
Hanoi Afternoon City Exploration and Street Food Tour
Hanoi Afternoon City Exploration and Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 11, 2024

Dear Sara,
Thank you for your kind words for me and our guides! I am so happy to hear you had a fantastic time in our country Vietnam. I will pass on your kind words to the whole team that you met during the trip.
Thank you again for choosing kimkim and our company and we hope to see you again in your next adventures to Southeast Asia!
My very best from Hanoi 💕
Ashley

Guides
Vietnam | Jan 19 - Jan 30, 2024

A
Aanand P.
Rock Hill, SC | Reviewed on Feb 10, 2024
our guides in Saigon and siem Reep were better than the ones in Hanoi and Hoiann. We had trouble understanding the first 2 guides, their English could be better. Jade was a little low energy, lacked dynamism and did not have much commentary for us. Read more

our guides in Saigon and siem Reep were better than the ones in Hanoi and Hoiann.

We had trouble understanding the first 2 guides, their English could be better. Jade was a little low energy, lacked dynamism and did not have much commentary for us.

Hotel Review
Angkor Miracle

The Angkor Miracle hotel was below our expectations for a five-star hotel. The rooms felt dated and lacked the luxury feel we were expecting. Despite the staff's efforts to make up for these issues, we would not recommend this hotel for future travelers.

Staff
Cleanliness & Comfort
Activity Reviews
Hoa Lu - Tam Coc - Mua Cave
Hoa Lu - Tam Coc - Mua Cave
Vietnam
Siem Reap – Angkor Wat morning visit  (S)
Siem Reap – Angkor Wat morning visit (S)
Siem Reap

While the Angkor Wat morning visit was visually stunning, the day felt long and hectic. We felt that our guides could have offered more flexibility in the schedule to accommodate our needs and preferences.

Quality of Experience
Guides, Drivers and Staff
Transport
 Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)
Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)
Hanoi

These activities were quite well organized and enjoyable. However, there was a bit of a language barrier as our guides had a strong accent which made it difficult to understand them. This made it challenging to fully engage and enjoy the activities.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Feb 17, 2024

Hi Aanand,

Thank you so much for your detailed feedback! On behalf of my team, I am so sorry that the guides we have arranged for your trip did not meet your requirement in some destinations. Our team will carefully look at everything again and we promise to improve our service in the future so we can prepare to welcome you in the future when you decided to travel to Southeast Asia again.

Wish you all the best,
Đạt
Realistic Asia

Trip of a Lifetime!
Tanzania | Feb 1 - Feb 7, 2024

C
Cassie C.
Millsboro, DE | Reviewed on Feb 10, 2024
Fantastic trip. Our guide Aggrey was superb. He was so kind, knowledgeable and has 10 years of experience in the Serengeti and Ngorongoro. Our local contact Ali was attentive and smoothed the way for travel changes. Read more

Fantastic trip. Our guide Aggrey was superb. He was so kind, knowledgeable and has 10 years of experience in the Serengeti and Ngorongoro. Our local contact Ali was attentive and smoothed the way for travel changes.

Hotel Reviews
Lemala Ewanjan Tented Camp
Arusha P.O. Box 14529, Arusha. Tanzania.
Authenticity & Character
The furniture in the lounge was dated and worn and the area was not screened in. After dark you got bit by bugs while using the wifi.
Location
In the heart of the Serengeti! Fantastic sunsets
Staff
Staff was the best part of this experience. They were friendly, kind and supper helpful.
Cleanliness & Comfort
Room and beds were comfortable and relaxing.
The Escarpment Luxury Lodge Manyara

This lodge had a beautiful view. The lodge was small, the rooms were large with comfortable beds. None of the 3 of us in our party enjoyed the food there. We were glad we only had one night here.

Authenticity & Character
This lodge was well cared for but older. Rooms were large.
Location
A good location to start long trip to Serengeti.
Staff
Staff was not well trained in hospitality.
Cleanliness & Comfort
Clean rooms and comfortable bed.
Arumeru Lodge

This lodge was nothing special. It's a dated and worn. The staff weren't nearly as friendly or well trained as other places we stayed. Nothing special about the food it was adequate.

Authenticity & Character
lodge and rooms were dated and worn.
Location
The pool area and animals on property were a plus.
Staff
Cleanliness & Comfort
furniture and bedding was dated and worn.
Lemala Ngorongoro Tented Camp
Arusha
Authenticity & Character
The tent was so comfortable we did not want to get up each morning.
Location
The surroundings along the crater rim had a magical quality. We enjoyed the cooler evenings.
Staff
Staff were, kind, thorough, accommodating and attentive.
Cleanliness & Comfort
Beds were so comfortable and warm on cool evenings.
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Feb 12, 2024

Thanks for sharing your thoughts on your travel experience with us, I’m happy to hear you enjoyed your safari, we will pass along your kind words for our drivers Aggrey and Ali. We have also taken note of your feedback regarding some of the accommodations and assure you that your concerns will be looked at into details.

Best wishes for your future travel journeys, with thanks,
Joseph

The trip was exceptionnally well organized. ...
Bolivia | Jan 28 - Feb 3, 2024

A
Alain G.
Newark, NJ | Reviewed on Feb 10, 2024

The trip was exceptionnally well organized.
I never had to wait for the guides or the drivers. Well done.
Very interesting sites to see and tours
The desert was amazing
Unfortunately, i had altitude sickness for a few days.

Local specialist: Camila Rojas
Camila
Camila Rojas
Local specialist in La Paz | Replied on Feb 21, 2024

Thanks for yourkind words Alain, it was a pleasure to have you in Bolivia!
Saludos y buena suerte,
Camila

Our trip to Morocco was fascinating! I did no...
Morocco | Jan 29 - Feb 6, 2024

N
Nigar Y.
Chicago, IL | Reviewed on Feb 10, 2024
Our trip to Morocco was fascinating! I did not have any interaction with Abdellah but my husband did and since he delegated us to Said we did have a conversation with him once. We had the opportunity to visit many different places with many different landscapes. We experienced the delicious cuisine of Morocco and got to meet some local people as well during our travels. Our trip began at the port of Tangiers where we were picked up by our driver Soufian. Soufian is a quiet but friendly and... Read more

Our trip to Morocco was fascinating! I did not have any interaction with Abdellah but my husband did and since he delegated us to Said we did have a conversation with him once. We had the opportunity to visit many different places with many different landscapes. We experienced the delicious cuisine of Morocco and got to meet some local people as well during our travels. Our trip began at the port of Tangiers where we were picked up by our driver Soufian. Soufian is a quiet but friendly and helpful person and he remained with us till the very end. We were driven to Chefchaouen where we stayed the night at Lina Ryad & spa. Our Ryad was clean and comfortable but climbing up a couple of flights of stairs was a little difficult. The bathroom needed a bit of maintenance though. Their breakfast service was unique and their staff were friendly and professional. From here we drove to Fes via Meknes where we stopped for lunch. At Fes we stayed at Riad Fes Nass Zmane. We were greeted by Ismail who gets top marks for his politeness and professionalism. Our room again was upstairs and climbing stairs was a bit of an ordeal. The room was well lit and comfortable but the bed was hard and the bathroom sink was not draining properly. We were asked to order from their kitchen and I have to stay their Pastilla was delicious. The first morning breakfast was served to the 2 of us on our table and was reasonable since we were the only ones staying at that Riad. The other morning a buffet was served which was way more sumptuous. Our guided tour with Mr Mohammad Hafeez was good and he was very enthusiastic and professional. Our dinner with Mr Said's family was very special but a word of caution to people who are claustrophobic and or have difficulty climbing stairs, it was a little harrowing getting up to their home. They were wonderful people though warm and welcoming. Their Harira was the best! The next day we went by train to Marrakech and it was very well arranged by our tour company. Although a fun experience in hind sight I might skip this one. Felt crowded in a" first class" cabin with 4 other people who kept changing as we reached different cities. We did encounter 2 young women who were very friendly and offered advice to things we should try while in Morocco. We were picked up by Soufian and then driven to Agadir. Our hotel seemed like we were in Europe and not Morocco. One front desk gentleman was rude and condescending but the others were helpful. The location of this hotel, Iberostar is what makes it amazing not the plentiful food which was average. The Berber souk was a great place to shop. Next we were in Marrakech. Palais Sebban is beautiful but our room was old and tired. The curtains were heavy and the cushions seemed to harbor allergens which started my incessant sneezing. The bathroom door was see through and did not offer privacy. Their breakfast could've been better. The cheese looked old and dry and their bread was hard. The best part was their fresh Msemen! Hannan was a good guide. Friendly, knowledgeable and professional. The next day we were to visit Ouzud waterfalls in Ourika valley. This excursion is not meant for people with physical limitations and we were not adequately warned what it might entail. Less than halfway through the walk up the mountain we had to abort it because was too dangerous for us to climb up much to our guide Mohammad's disappointment whose mother had prepared lunch for us. Her mother did come down to meet us which was delightful. The roads leading up to this place were under construction and we could witness people living in tents following last years earthquake, a sad event. I would have chosen another excursion instead of this one. Our driver Soufian was punctual and came the next day to drive us to the airport. All in all it was an unforgettable trip!

Hotel Reviews
Palais Sebban
Marrakech

Great location. Beautiful in appearance. Hotel room looked old and tired. No privacy between bathroom and bedroom ( It was a see through wooden carved door). Not adequate lighting in room. Heavy drapes and cushions harbor allergens so people with allergies need to take anti histamines if they stay here. All Riads have stairs everywhere but not adequate support. Needs handrails on either side of stairs. Breakfast was average. Cheese seemed stale and bread was hard. Mesamen was fresh and great as were their juices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iberostar Founty Beach
Agadir

Great location on the beach. Clean and comfortable. No facial tissues provided. Food was plenty but average

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fes Nass Zmane
Fes

Good location. Rooms require stair climbing therefore need hand rails on both sides. Room was spacious. Need place to keep luggage. No closet. Bathroom sink did not drain properly. Beds very hard. Their breakfast buffet was good. One day we were served at the table which was average.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Great location. Clean and comfortable. Unique table service for breakfast. Stairs need rails on both sides for people with physical limitations since all rooms are on higher floors. Bathroom needs maintainance ( paint peeling, caulking etc)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Day of Natural Splendors: High Atlas Mountains Adventure & Lunch with a Berber Family
A Day of Natural Splendors: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh

This tour was not meant for people with physical limitations. It involves a lot of walking on rough unpaved paths and climbing mountains. We were unaware prior to embarking on this trip what it would entail. We had to abort this excursion less than halfway through. We were disappointed to not meet the Berber family for lunch. The roads leading up to the point where we were dropped off were under construction and it was a sad sight watching people still in tents after the earthquake last year. I would have picked another excursion. The best part was meeting our guides' mother!

Quality of Experience
Please explain to people what this excursion entails
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Our guide Hannan was knowledgeable, friendly and very professional.

Quality of Experience
Food
Pomegranate juice, Gazelle cookies.
Guides, Drivers and Staff
Transport
Self-Guided Exploration of Agadir
Self-Guided Exploration of Agadir
Agadir

Amazing beach and walk on the ocean. Berber Souk was a great place to shop.

Quality of Experience
Guides, Drivers and Staff
Transport
Take the Train to Marrakech and then Drive to Agadir
Take the Train to Marrakech and then Drive to Agadir
Morocco

Felt crowded with 4 other people in "first class". Restroom facilities not up to par

Quality of Experience
Food
Not applicable. Did not get food
Guides, Drivers and Staff
Transport
Dine with a Local Family
Dine with a Local Family
Morocco

Wonderful, warm and welcoming family. Word of caution for those who are claustrophobic and have physical limitations climbing stairs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Mr Hafeez was enthusiastic and professional. Saw and learned a lot.

Quality of Experience
Food
KaftaTagine, Moroccan salad and Chebakia
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arrive at Tangier Ville Harbor , Transfer to Chefchaouen
Arrive at Tangier Ville Harbor , Transfer to Chefchaouen
Morocco

Our driver Soufian was friendly and helpful and on time. Drove us safely to Chefchaouen.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Feb 12, 2024
Dear Nigar, Thank you for taking the time to share your detailed feedback about your recent trip to Morocco. It sounds like you had a truly immersive and diverse experience, exploring various landscapes, enjoying Moroccan cuisine, and meeting local people along the way. We appreciate your insights into the accommodations, transportation arrangements, and excursion experiences throughout your journey. Your observations regarding the cleanliness and maintenance of the accommodations, as well... Read more

Dear Nigar,

Thank you for taking the time to share your detailed feedback about your recent trip to Morocco. It sounds like you had a truly immersive and diverse experience, exploring various landscapes, enjoying Moroccan cuisine, and meeting local people along the way.

We appreciate your insights into the accommodations, transportation arrangements, and excursion experiences throughout your journey. Your observations regarding the cleanliness and maintenance of the accommodations, as well as the challenges with accessibility, are duly noted. We apologize for any inconvenience caused and will address these matters with the respective establishments to ensure improved services for future travelers.

It's heartening to hear about the positive interactions you had with some of our team members, such as Soufian, Ismail, Mr. Mohammad Hafeez, and Hannan. We strive to provide exceptional service and hospitality, and your commendations serve as a testament to our efforts.

We regret any discomfort you experienced during certain aspects of your trip, such as the crowded train ride and the challenges faced during the excursion to Ouzud waterfalls. Your feedback regarding these experiences will be carefully reviewed to enhance our offerings and provide clearer information to travelers regarding physical requirements and potential difficulties.

Once again, thank you for choosing us for your Moroccan adventure, and we are thrilled to hear that despite some challenges, your trip was unforgettable. Should you decide to embark on another journey with us in the future, we would be delighted to welcome you back and ensure a seamless and enriching travel experience.

Warm regards,
Abdel

I loved my journey through Indonesia. Each da...
Indonesia | Jan 5 - Jan 24, 2024

Sean
Sean M.
San Fernando, CA | Reviewed on Feb 10, 2024
I loved my journey through Indonesia. Each day was filled with adventure, culture, nature and wonder. My guides Lindung, Mail, Dewa, Imam, Chae and my driver Purwa made every journey fantastic. I was always in contact with Jasmine and Raisa from Tripology and they answered every question and kept me on track for each day. I highly recommend working with this team. I look forward to more journeys with Kimkim and My Tripology. Read more

I loved my journey through Indonesia. Each day was filled with adventure, culture, nature and wonder. My guides Lindung, Mail, Dewa, Imam, Chae and my driver Purwa made every journey fantastic. I was always in contact with Jasmine and Raisa from Tripology and they answered every question and kept me on track for each day. I highly recommend working with this team. I look forward to more journeys with Kimkim and My Tripology.

Hotel Reviews
Bintang Flores Hotel
Labuan Bajo

A perfect location with a lovely pool and kind staff! My suite was insanely perfect!

Authenticity & Character
Location
Staff
Femi was fantastic and explained the history of Flores as well as made sure I was comfortable.
Cleanliness & Comfort
The Artini Dijiwa Ubud
Bali

A gorgeous hotel with lavish pool, fabulous food and attentive staff!

Authenticity & Character
Location
Staff
Ayuita, Dewi, Puspita, Pande and Heni made every day special!
Cleanliness & Comfort
Samboja Lodge
Balikpapan

This was a very special place and an incredible team showed me the wonders of the orangutans, probiscis monkeys and Sun Bears. I highly recommend a visit to this mind blowing lodge!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrario Tangkahan
North Sumatra

Fantastic location and luxurious!

Authenticity & Character
Location
Staff
The staff was wonderful and helpful!
Cleanliness & Comfort
Ecolodge Bukit Lawang
Bukit Lawang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Soekarno-Hatta International Airport (CGK) Departure Airport Assistance
Soekarno-Hatta International Airport (CGK) Departure Airport Assistance
Jakarta International Airport (CGK)

Great guide got me through the airport and to my flight. She was really wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Amelia Sea View
Visit Amelia Sea View
Indonesia

Nothing special here

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Mirror Stone Cave
Visit Mirror Stone Cave
Indonesia
Quality of Experience
Guides, Drivers and Staff
Guide did a good job explaining the cave and its natural history
Transport
Visit Komodo Island
Visit Komodo Island
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Pink Beach
Visit Pink Beach
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Padar Island
Visit Padar Island
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Soekarno-Hatta International Airport (CGK) Arrival Airport Assistance
Soekarno-Hatta International Airport (CGK) Arrival Airport Assistance
Jakarta International Airport (CGK)
Quality of Experience
Guides, Drivers and Staff
Transport
Watch Kecak Dance Performance
Watch Kecak Dance Performance
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Uluwatu Temple
Visit Uluwatu Temple
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Tanah Lot
Visit Tanah Lot
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Mother Temple of Besakih
Visit the Mother Temple of Besakih
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Cycling in Kintamani
Cycling in Kintamani
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
My guide was amazing, I learned so much and a blast riding with him!
Transport
Visit Sacred Monkey Forest Sanctuary
Visit Sacred Monkey Forest Sanctuary
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Tirta Empul
Visit Tirta Empul
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Visit to Orangutan Island and Sunbear Sanctuary
Morning Visit to Orangutan Island and Sunbear Sanctuary
Balikpapan
Quality of Experience
Guides, Drivers and Staff
Imam was the best guide I have ever had! Simply magical experience!
Transport
Visit the Elephant Sanctuary
Visit the Elephant Sanctuary
Tangkahan, North Sumatra

I think the folks at the sanctuary need to be able to explain more about the elephants and the natural surroundings

Quality of Experience
Guides, Drivers and Staff
Overnight in Tangkahan
Overnight in Tangkahan
Tangkahan, North Sumatra
Quality of Experience
Guides, Drivers and Staff
Transport
Overnight in Bukit Lawang
Overnight in Bukit Lawang
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Rangko Cave
Visit Rangko Cave
Indonesia

This was a long drive and then boat ride, no history was given about the cave it wasn't the best

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling in Kanawa Island
Snorkeling in Kanawa Island
Indonesia

This wasn't organized and there was no guide

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Taka Makassar
Visit Taka Makassar
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling at Manta Point
Snorkeling at Manta Point
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Ulun Danu Beratan Temple
Visit Ulun Danu Beratan Temple
Indonesia

Gorgeous temple but the drive took hours to get there

Quality of Experience
Guides, Drivers and Staff
Transport
Bathe the Elephants
Bathe the Elephants
Ubud, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Telaga Waja Rafting
Telaga Waja Rafting
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Sungai Hitam
Visit Sungai Hitam
Balikpapan
Quality of Experience
Guides, Drivers and Staff
IMAM WAS SO BRILLIANT!
Transport
Overnight in A Camping Tent in Bukit Lawang National Park
Overnight in A Camping Tent in Bukit Lawang National Park
Bukit Lawang, North Sumatra

The chef was wonderful and the guides made this adventure so incredible

Quality of Experience
Guides, Drivers and Staff
Transport
Free Time in Medan
Free Time in Medan
Medan, North Sumatra

The hotel was far from Medan and so I couldn't see anything, basically stuck in a hotel

Quality of Experience
Guides, Drivers and Staff
Transport
Free Time in Jakarta
Free Time in Jakarta
Indonesia

The hotel was over 1.5 hours from Jakarta so I couldn't even see anything in Jakarta, I was basically stuck in a hotel

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Hiking at Mt. Batur and Hot Spring
Sunrise Hiking at Mt. Batur and Hot Spring
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Bridge and Trekking
Canopy Bridge and Trekking
Balikpapan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jungle Trekking in Bukit Lawang National Park
Jungle Trekking in Bukit Lawang National Park
Bukit Lawang, North Sumatra

Just fabulous! I learned so much about the rain forest, its creatures and thoroughly enjoyed this experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jasmine Ricci
Jasmine
Jasmine Ricci
Local specialist in Indonesia | Replied on Feb 12, 2024

Hi Sean,

Thank you so much for your thorough review, you were such a delight to work with! We would like to thank you once again for trusting us with your Indonesian odyssey and we're looking forward to meeting you again in another opportunity :)

Wish you all the best!

Warm regards,

Jasmine

Culture and Monuments Morocco
Morocco | Jan 29 - Feb 6, 2024

M. Javaid
M. Javaid Y.
West Bloomfield Township, MI | Reviewed on Feb 10, 2024
Kimkim put us in touch with Morocco based Travel Experts Abdellah and Said who arranged our entire travel and kept in touch with us through out the trip to look after us. They were receptive to our needs and special requests regarding locations we wanted to see, places we wanted to stay and travel modes we wanted to use (we covered a part of our journey from Fes to Marrakesh by train - an interesting experience). We also dealt with our friendly and "on time" and professional Driver... Read more

Kimkim put us in touch with Morocco based Travel Experts Abdellah and Said who arranged our entire travel and kept in touch with us through out the trip to look after us.

They were receptive to our needs and special requests regarding locations we wanted to see, places we wanted to stay and travel modes we wanted to use (we covered a part of our journey from Fes to Marrakesh by train - an interesting experience).

We also dealt with our friendly and "on time" and professional Driver Soufian [English Speaking] - who spent a number of days driving us all over Morocco.
Guides Hafiz (in Fez) and Hannan (In Marrakesh) added to our knowledge of the History and Monuments that we saw.
All were fluent in (Moroccan) English and communication was perfect.

Hotel Reviews
Palais Sebban
Marrakech

It was a Riad with the most Beautiful interior we had yet seen in Morocco. It felt like we were moved back in History and time. It's location with respect to the Central Square Jemaa el Fna is prefect. Access to Qutubia Mosque was also convenient. The hotel staff was friendly and helpful. We would have preferred a bit more lighting or brightness level in our room -- but it was what it was. Dim lights. This Riad did not have a TV in the room - but the internet Wifi was strong - so who needs TV.

Authenticity & Character
Location
Located with easy access to the Medina and Jemaa El Fna square, yet it is away from the noise of the Medina.
Cleanliness & Comfort
It is clean, perfect plumbing, just that room was dimly lit, and access to the Breakfast nook is across up and down stairs
Iberostar Founty Beach
Agadir

It is like any good hotel in the USA -- to come here after your stay in various Riads of Morocco, one feels a great sense of relief. You can breathe, eat, walk. Everything functions as it is supposed to. Large verandahs, great views, access to the Boardwalk Promenade and of course to the Beach and the sea. There is not much to do in the town itself. Shop the Souks and Handicrafts. The hotel does exchange your money to local Moroccan Dirhams - a great convenience for a bit of loss for the convenience. Taxi is available at the front door, so one does not get the feel of being trapped, like in Caribbean resorts.

Authenticity & Character
Western or European - like you are NOT in Morocco any more. Like you are on a large Cruise ship
Location
Staff
We had a bit of rude arrogant smart ass young chaps at the front desk on check in day, would give insufficient answers -- but the rest was perfect.
Cleanliness & Comfort
Riad Fes Nass Zmane
Fes

Stunningly Beautiful. Great Location for the Fes Medina access. Decor inside the hotel and the room is great. Not the fault of the hotel - but a stale putrid smell is present in the streets of the Medina the hotel is located in. Inside the hotel no problem - but you can fell it the moment you step out in the street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
As it is all over Morocco, the stairs, the banisters are never to international standards. You will find that steps and staircases are uneven . The Bathroom sink merely tolerates the sink faucet spout to run at a trickle, whether it is blocked with muck or it is kept to work like that to conserve water is unclear. Our room was Named "TULIP" -- avoid this room because of faulty plumbing. No luggage stands in the room.
Lina Ryad & Spa
Chefchaouen

This Hotel Deserves a Full 5 star rating EXCEPT for -- see below. It is ideally located -- Near the central restaurant area of the Chefchaouen, and also car transport when coming into the city can drop you real close to the entrance of the Riad. It is really beautiful and clean inside and well staffed. No worn out or excessive draperies etc. It had a pool and other miscellaneous services (like Hammam) are probably available- we did not use them. Excellent Breakfast and Breakfast nook with a real log fire. As Riads go -- one encounters narrow and sometimes winding staircases with triangular steps to navigate curves and turns in the stair case. Something to make note of as it may be physically challenging for some. (This is something common to many Moroccan hotels) The one thing I didn't like was how our luggage was handled. The Hotel sent personnel to take our luggage from the car to the Hotel reception for which they get 10/10- but instead of putting suitcases in a luggage cart, they simply lugged our suitcases over stone lined cobble stone streets - like conducting a Consumer Reports Stress test of our luggage wheels. Thud Thud, rutt tutt rutt thud - Definitely not worth it -- if your your luggage wheel breaks off -- the rest of your Moroccan and return journey across airports will be "Hell" with broken off wheels. We saw in other places in Morocco how Hotel staff does use Luggage Carts to carry your suitcases.

Authenticity & Character
Location
Staff
See above -- luggage handling issue. Luggage was moved across rough paved streets with sometimes wet sewage
Cleanliness & Comfort
Activity Reviews
A Day of Natural Splendors: High Atlas Mountains Adventure & Lunch with a Berber Family
A Day of Natural Splendors: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Exploration of Agadir
Self-Guided Exploration of Agadir
Agadir

A trip to Agadir after going through colorful Morocco is like a relief valve. Agadir is not like "the madness" of various Medina's full of vendors and tourists shoulder to shoulder full.

Quality of Experience
Guides, Drivers and Staff
Taxi overcharged us
Transport
Take the Train to Marrakech and then Drive to Agadir
Take the Train to Marrakech and then Drive to Agadir
Morocco

I loved my ride on the train from Fes to Marrakesh. If needed I would do it again. You meet travelers - some like to engage with you in conversation, some don't - its the travel experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dine with a Local Family
Dine with a Local Family
Morocco

Visit to an actual home in Fes Medina was a delight. A family opened its doors to us and met us with Grace and love. We really appreciated it. The only handicap is "Language" - wish we had an Arabic speaker with with us. The family's young son Hatim was fluent in English but too young to realize his much needed role to translate and facilitate conversation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

We had no desire to pursue this activity but the Kimkim office bearers wanted us to -- don't know why - may be the Government wants every traveler to go here. After having seen Roman ruins in Rome, Greece, Turkey, do you need to see one more

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive at Tangier Ville Harbor , Transfer to Chefchaouen
Arrive at Tangier Ville Harbor , Transfer to Chefchaouen
Morocco

The Arrival process is easy and efficient.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Our Tour Guide Hannah from Kimkim gave us a wonderful tour. She was good with her English fluency and answered our queries very satisfactorily.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Rich in History and Monuments we enjoyed Fes a lot,

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Feb 12, 2024
Hi Javaid, Thank you so much for sharing your wonderful experience with our dedicated team in Morocco! We're thrilled to hear that we were able to craft a tailored travel experience for you, accommodating all your needs and preferences. It's fantastic that they kept in constant communication with you throughout your journey, ensuring that everything ran smoothly. Soufian sounds like an exceptional driver, and we're delighted to hear that he provided you with safe and punctual transportation... Read more

Hi Javaid,

Thank you so much for sharing your wonderful experience with our dedicated team in Morocco! We're thrilled to hear that we were able to craft a tailored travel experience for you, accommodating all your needs and preferences. It's fantastic that they kept in constant communication with you throughout your journey, ensuring that everything ran smoothly.

Soufian sounds like an exceptional driver, and we're delighted to hear that he provided you with safe and punctual transportation while also being friendly and professional. Having knowledgeable guides like Hafiz and Hannan surely enhanced your exploration, offering deeper insights into Morocco's rich history and monuments.

Your feedback regarding fluent communication in English is greatly appreciated, as we strive to make every aspect of your trip as seamless and enjoyable as possible.

Once again, thank you for choosing Kimkim for your Moroccan adventure. We hope to have the pleasure of welcoming you back for more unforgettable experiences in the future!

Warm regards,
Abdel

Fabulous Sabbatical in Patagonia!
Patagonia | Jan 9 - Jan 24, 2024

Anne
Anne K.
San Antonio, TX | Reviewed on Feb 10, 2024
This was a sabbatical that we planned one year in advance. We love South America but had never been to Patagonia. We decided to spend a couple weeks there and spend a few days in Buenos Aires as we made our way home. It was AMAZING! Planning the trip with Erin was a lot of fun, and Nara was also very helpful. The originally proposed itinerary was great, but we made a few tweaks to make it even better. We told Erin we like to be active during the day (hiking, biking, etc.), stay in really... Read more

This was a sabbatical that we planned one year in advance. We love South America but had never been to Patagonia. We decided to spend a couple weeks there and spend a few days in Buenos Aires as we made our way home. It was AMAZING!

Planning the trip with Erin was a lot of fun, and Nara was also very helpful. The originally proposed itinerary was great, but we made a few tweaks to make it even better. We told Erin we like to be active during the day (hiking, biking, etc.), stay in really nice hotels, and drink great wine. We did all of those things and more!

During our trip, we stayed in six different cities: Punta Arenas, Puerto Natales, Torres del Paine, El Calafate, El Chalten, and Buenos Aires. Our transfers were very reliable. We appreciated kimkim's responsiveness when we had flight delays to ensure our driver was notified.

Punta Arenas - We liked Hotel Boutique La Yegua Loca. It was quaint, and the staff members were friendly and helpful. The highlight was traveling by boat to Isla Magdalena to visit the penguin colony.

Puerto Natales - The Singular Patagonia was one of the nicest hotels we have ever stayed in. It was truly incredible. We loved our room and view, as well as the hotel bar and restaurant. The only hiccup we experienced was some confusion over logistics to get to the departure point for the boat tour excursion to visit the park and glaciers. There was not a pick-up, and we had to walk to the dock, which was 15 minutes away. Having to walk wasn't a problem, but we were a little late--just glad they didn't leave without us!

Torres del Paine - We thought it was a great idea to drive up the western side of Torres del Paine since we would eventually be staying and hiking on the eastern side. Our driver and guide were terrific. We stopped numerous places (waterfall, views, etc.), took photos, and learned about geology and wildlife. The Hotel Las Torres was fine. Our room was small but comfortable. The bar and restaurant were okay. Access to the trails was the selling point. The hike to Las Torres Lookout was easily self-guided but challenging; the views are weather-dependent, and seeing the glacier lake was worth the effort.

El Calafate - The Kau Yatun Hotel & Estancia was nice. They had an assortment of tasty food for breakfast, and we enjoyed cocktails and dinner of guanaco in their restaurant. The hotel has bicycles to borrow, which is helpful, as it is a pretty far walk to the main drag in town. Taxis were also available. Kimkim warned us that obtaining pesos was necessary but challenging; therefore, we sought that out immediately, but it was not easy. Banks closed early afternoon; the money exchange office ran out of pesos. We ended up having to go to a restaurant "back office" for an off-market change of money. It was interesting to learn that the exchange rate for American large bills ($20 and larger) was more favorable than that for small bills. We got a kick out of the Yeti Ice Bar (cheesy but fun). The boat trip to the glacier was lovely. Unfortunately, due to the proximity of icebergs, we were unable to dock and go to the balcony overlooking Perito Moreno Glacier.

El Chalten - It was fun to stop in Leona on the way to El Chalten. We enjoyed stretching our legs and learning about the historic spot. We appreciated the support we received from kimkim when we asked to do different guided hikes (one of us was still recovering from ankle surgery); one of us went to Laguna de los Tres and the other to Laguna Capri--both were great experiences. Both hikes could have been self-guided, but we liked our guides. One benefit was being dropped off at the north end of the Laguna de los Tres trail, which cut down on back-tracking. Mount Fitz Roy and the Fitz Roy Range are spectacular. On our last day, we hiked up to Mirador de los Condores, which offered fabulous views. Destino Sur Hotel was great, and we loved the town. We took advantage of the hotel's bikes so we could ride around town; there are no Ubers. We enjoyed beer and nosh at La Cerveceria and cocktails and wine at La Vineria. A local folkloric group performed a few tunes for us while we were dining at both Oveja Negra and Fuegia, which was a special treat. We had a blast riding mountain bikes 23 miles from Lago del Desierto to El Chalten. It was gravel the whole way with a few hills and a lot of tailwind and gusts. We stopped often because it was just so beautiful.

Buenos Aires - We were a little disappointed when we arrived a the Duque Hotel Boutique & Spa in the Soho neighborhood. Our room was quite small, and there wasn't anything special about it; however, we received exceptional service from the staff. They helped us plan our free days in Buenos Aires with an estancia excursion for the full "gaucho experience" with a brief nose-to-tail horseback ride, asado, and folk music, as well as a boat trip to the Tigre district. Due to a strike, our flight home was delayed until 3A. It was very kind of the staff to allow us to shower in the spa after we had checked out so that we would be more comfortable traveling home. We really enjoyed riding around Buenos Aires on bikes with a guide and ending with charcuterie and a wine-tasting. We were disappointed in the sub-par dinner at Viejo Almacen but absolutely loved every minute of the tango show afterward. There were plenty of good restaurants within walking distance of the hotel. We especially liked Nicky Harrison--fantastic sushi in the front and a step back in time at the speakeasy tucked behind the restaurant.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Feb 22, 2024

WOW, Anne thank you for taking the time to send over such a detailed review. It folks like you that help keep us up to date and good at what we do, we are really appreciative for that. Thanks to you for planning in advance we were able to put together a trip with all of these wonderful locations. Thank you again for everything, planning with you was very easygoing and natural. Wishing you the best and glad that we could be part of your experience :)

Pura Vida Costa Rica!
Costa Rica | Jan 23 - Feb 2, 2024

K
Kiko S.
Newark, NJ | Reviewed on Feb 10, 2024
Pura Vida Costa Rica! This trip would not be the same without the help of Holden/KimKim travel. It was our first time using a travel specialist and it has completely changed my approach to traveling. The itinerary created by Holden was perfect, just the right amount of excursions paced just for us. As an aging backpacker (lol) I'm used to cramming in as much as possible and hit the ground running, this trip fulfilled all my expectations and then some. We got a taste of Costa Rica, without... Read more

Pura Vida Costa Rica! This trip would not be the same without the help of Holden/KimKim travel. It was our first time using a travel specialist and it has completely changed my approach to traveling. The itinerary created by Holden was perfect, just the right amount of excursions paced just for us. As an aging backpacker (lol) I'm used to cramming in as much as possible and hit the ground running, this trip fulfilled all my expectations and then some. We got a taste of Costa Rica, without feeling overwhelmed and can't wait to go back! I'm still surprised that everything went so smoothly and completely stress-free, we just needed to show up to our reservations on time plus communication with Wilman, our local contact via Whatsapp was super helpful.

All the tours were great, ( Místico Arenal Hanging Bridges, Ocean Kayaking, Kuna Vela sailboat, Children's Forest Night Walk, Cloud Forest hike) the tour I enjoyed the most was the Manuel Antonio National Park Guided Hike with Luis, granted it was our first tour but our guide was so knowledgable and helpful, we saw more in 1km than I would have every expected; Arenal Hanging Bridges guide, David, was also amazing at pointing out animals/plants and helping with photos.

Hotel Reviews
Villas Sol Hotel And Beach Resort
Playa Hermosa

All-inclusive with great view of the bay. Very kid-friendly. We stayed in the hotel section, which had it's own parking lot, view of the bay overlooking the main pool and buffet restaurant (dinner/breakfast was fine but they ran out of food so sometime you were waiting) Staff was nice, my Spanish is rusty so they were patient and kind. Cocktails were inconsistent but it's free so not complaining. They have a lot of on-site activities (like movie night by the pool, dancing lessons) and beach shuttle. Note: need to go to the pool by the wet bar to trade in your towel card, open til 5pm. In the hotel, we didn't see elevators, it's not hard to navigate the stairs but just a note if you have heavy suitcases :) Driving in Entrance is split by two booths, one for Condovac on the left and Villa Sol on the right.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
there was hair and rubber bands on the bedroom and bathroom floor.
El Establo Mountain Hotel
Monteverde

This place was a dream. Don't leave during sunset, the views are amazing. We had the honeymoon suite, which was huge and the balcony made my life. We only had the breakfast buffet, which was great, bustling during pre-tour hours and the good variety. Treated to a spa massage, amazing. Wish we had more time here to check out the indoor pool and canopy tour but next time! Note: Take the hotel shuttle or drive, everything is uphill; or walk, your calves will look amazing afterwards.

Authenticity & Character
On a mountain, great sunset spot, close by Children's Forest
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

We spent most our time off-site but we did enjoy the volcanic mud spa massage and little walking trail. Location was convenient for us, we had parking, breakfast buffet was good, enjoyed the rainforest showers and birds from our 'porch'. Close by recommendations: El Chante Verde, Rainbow Chocolate tour, Tiquicia - town is a 7 min drive We went to Paradise Hot Springs at night, the front desk was able to rearrange a pass on short notice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Pros: Wonderful staff, great location, breakfast buffet, swim up bar, quiet Cons: dated premise, spotty Wifi (at checkout the credit card machine went offline), our bathroom had soap scum and hair, common areas are hot, quiet (we were here on a weekday so the vibe might pick up during the weekend idk) Our meals were fine at the hotel, very nice and friendly staff. We also ventured out and can recommend El Chante (low key 80/90's American pop music), Morpho Beach Bar (walkable) and El Avion (nice sunset views in an old airplane hanger)

Authenticity & Character
Was expecting more from 4 star hotel
Location
Could not be easier getting to the National Park and beach.
Staff
Friendly and tried to be helpful
Cleanliness & Comfort
Activity Reviews
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

Kuna Vela was great time! The staff was helpful, they even took some photos on the beach and on the boat. Originally, when we booked it we thought we were going to a snorkeling site but with the recent rainstorms, they recommended going to Huevos Playa where we could check out the caves AND do some snorkeling. It was a great alternative. We spent an hour on the beach, checked out the cave (we didn't get to walk to the other beach but it was still good photo op and great timing cause after 45min there were waves and the tide was definitely coming in), they gave out some snorkel gear and noodles to float, some people saw a turtle, lots of fish. Then we took the dingy back to the sailboat, plenty of food, offered lots of drinks, relaxing sail back, saw some dolphins, flying fish, birds, birds, birds, and a manta ray.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Sky Adventures Zip Lines
Arenal/La Fortuna

I'm terrified of heights and had to do the 7-course zipline! I would recommend the Sky Adventure Sky tram + Zipline tour, we had a nice ride up the skytram, where the guides made small talk about a little history of Arenal and some biodiversity facts. The only way down was going through the 7 ziplines (1 intro, 5 long, 1 short to the finish line), our group made it through fairly quickly and with ease. The guides did a great job distracting us during any hold ups or waiting on line. I felt very safe and comfortable, even when I was terrified. This was for sure a once in a lifetime experience for me, I even bought the photo package.

Quality of Experience
Guides, Drivers and Staff
Driver pointed out a toucan and some monkeys. Zipline guides made it feel very safe and were friendly and patient (i'm sure they get the same nervous energy and did a great job being a patient and helpful). Office staff were a little short but there were a lot of people asking the same question.
Transport
Shuttles was clean, drivers were nice. It would have been helpful to have known in advanced that the shuttle back was different from the way there, it was confusing
Night Walk: Children's Eternal Forest
Night Walk: Children's Eternal Forest
Monteverde

Walking the dark trails were exciting, we loved the idea of being able to see the nocturnal nightlife. We saw a lot of bugs and an armadillo lol but it was still fun. Our guide had fun stories and good trivia facts. I enjoyed how the guides helped each other, communicated via radio and left sticks pointing to sleeping creatures. Wish we saw some more frogs and more animals but that's definitely not in the control of the our guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio

I was nervous about kayaking the ocean waves but our guide was kind and patient, he explained the schedule and we were off! It was basically a straight shot to the snorkel area, we had good time, it was a bit cloudy but we saw some cool fish and starfish. Our guide tried to point out as much as he could but it was a bit cloudy and here was just some fish (at the time, and I was admittedly a little distracted with the low tide and avoiding rocks). The snorkel gear was basic and I couldn't get my life jacket out of the way (lol) but it was a good kayak, swim, fruit snack, and then kayak back, hop in the shuttle and drove to the tour's restaurant for casado lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Very kind and patient
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Our guide, Luis, was so knowledgeable and set the bar pretty high for the rest of our trip. He balanced giving information, addressing questions, taking photos in a great pace. The tour walk is short in distance but I felt very satisfied in what we learned and saw. We spent some extra time in the park afterwards exploring the beaches and other trails, we definitely did not see much without Luis' trained eye :)

Quality of Experience
Guides, Drivers and Staff
Luis!
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 14, 2024

Thank you Kiko, I'm glad to hear that the pace was just right for you. As an aging backpacker myself, I totally get it! 😀
I'm glad to hear we met your expectations and that everything ran smoothly and stress-free for you.
Thank you also for mentioning Wilman. His efforts have very positive results for all of us.
Sincerely
Holden

Our trip to Spain was amazing and memorable! ...
Spain | Jan 23 - Jan 29, 2024

N
Nigar Y.
Chicago, IL | Reviewed on Feb 10, 2024
Our trip to Spain was amazing and memorable! Raquel was excellent and covered all bases as she made our itinerary. Our driver Alberto at Seville airport was friendly and professional. Our hotel in Seville CASA 1800 was great and their staff was professional and helpful. The location of the hotel was the best part which allowed us to explore everything on foot. The nearby restaurants offered the best Tapas ! Next, our driver Jesus was exemplary! He was kind, knowledgeable, friendly , punctual,... Read more

Our trip to Spain was amazing and memorable! Raquel was excellent and covered all bases as she made our itinerary. Our driver Alberto at Seville airport was friendly and professional. Our hotel in Seville CASA 1800 was great and their staff was professional and helpful. The location of the hotel was the best part which allowed us to explore everything on foot. The nearby restaurants offered the best Tapas ! Next, our driver Jesus was exemplary! He was kind, knowledgeable, friendly , punctual, professional and above all a safe driver. Our stay in Cordoba at NH Amistad hotel was comfortable and the visit to the Mosque/ Cathedral was great. Our journey to Granada with Jesus was very enjoyable and informative. Our hotel in Granada Eurostars Catedral was good but we had to change rooms because the one given to us at first was on the ground floor and backed into a street with a bar which made it very loud. The other room was small and cramped on the first floor but quieter. Our visit to Alhambra was fascinating but began with a hiccup. We were advised to get to the location at 11.45 am but after 12 noon we had to call to ask why our guide was still not there. Unbeknownst to us the time of our tour had changed but we had not been informed. Sara our guide was good. Our trip to Tarifa with Jesus was great and the ferry ride to Tangiers went very well. It was good to have the tickets for all our excursions and ferry ride in hand instead of standing in lines. The weather was perfect for us although now we hope Spain gets some rain soon as the locals are praying for it. All in all a wonderful experience!

Hotel Reviews
NH Collection Amistad Córdoba Hotel
Córdoba

Good hotel but we were unable to adjust the temperature in the room. Great breakfast spread. We did not find the staff very helpful in giving directions as far as where to leave the luggage while we were completing the check in process and we had to carry it up and down several stairs which was not easy given our physical limitations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Áurea Catedral Hotel
Granada

The location of this hotel is great but the hotel rooms backing into the street and bar can be very loud until quite late at night. The staff at the front desk were professional but in the breakfast area the staff were very warm and helpful. The spread was great as well.

Location
Staff
Cleanliness & Comfort
Hotel Casa 1800 Sevilla
Sevilla

Great location. Friendly and helpful staff. Good breakfast and afternoon tea was a bonus! The only issue we had was that we could not adjust the temperature of the room. We were offered a fan which helped some.

Authenticity & Character
Location
We could walk to almost every place we wanted to. Great restaurants and the best tapas I had in Spain were here closeby to the hotel.
Staff
Cleanliness & Comfort
Activity Review
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Please make sure that if there is a change in the itinerary that people should be informed. If unable to get a hold of them by phone a message should be left at the front desk of the hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Feb 12, 2024
Hi Nigar and Javaid, thank you so much for this detailed review! I will share your words with Jesús, and our local guides, they will be delighted to hear that helped you have a great experience discovering southern Spain!😍 I am sad to hear that you were not comfortable with the room at your hotel in Granada and that the tour got started later without further notification ...I will get in touch with our partners and let them know about this matter so it does not happen again. It's been truly... Read more

Hi Nigar and Javaid, thank you so much for this detailed review! I will share your words with Jesús, and our local guides, they will be delighted to hear that helped you have a great experience discovering southern Spain!😍 I am sad to hear that you were not comfortable with the room at your hotel in Granada and that the tour got started later without further notification ...I will get in touch with our partners and let them know about this matter so it does not happen again. It's been truly a pleasure to work with you during the entire process of creating this lovely trip and hopefully, we can get in touch in the future for more adventures x All the best! Raquel

Andalusia Spain
Spain | Jan 23 - Jan 29, 2024

M. Javaid
M. Javaid Y.
West Bloomfield Township, MI | Reviewed on Feb 10, 2024
We were lucky to have been assigned by KimKim to Raquel Aceituno (Madrid Based) as our
Travel Planner for a trip to Andalusia Spain. Raquel’s easy availability by text messages on the KimKim
platform and by Direct Telephone call when necessary was very much appreciated.
Raquel’s insight into our needs and style of travel were addressed and modified by her expert advice.
Once the trip was in its final version, we never required any readjustments, such was the precision.
The... Read more

We were lucky to have been assigned by KimKim to Raquel Aceituno (Madrid Based) as our
Travel Planner for a trip to Andalusia Spain. Raquel’s easy availability by text messages on the KimKim
platform and by Direct Telephone call when necessary was very much appreciated.
Raquel’s insight into our needs and style of travel were addressed and modified by her expert advice.
Once the trip was in its final version, we never required any readjustments, such was the precision.

The additional use of the Phone App “Trip Plans” to follow our trip and itineraries was made easier. This
App was able to deliver us our various Tickets and Documents in an easy fashion, obviating the need to
Carry additional paper or Online copies of necessary documents.

We were assigned Driver/Guide Jesus who was an extremely professional and pleasant person.
Whatever was needed for local trip and guidance was provided by Jesus with good humor and
Professionalism.
I would be pleased to deal with above team again, if needed in the future.

Hotel Reviews
Áurea Catedral Hotel
Granada

The front desk people were amazingly helpful, courteous and knowledgeable. Taxis pull up to the front door -- a great convenience.

Authenticity & Character
Right next to a Historical Cathedral
Location
Staff
Cleanliness & Comfort
The room we were assigned on our arrival was at street level, had windows that could not keep the sounds of the street and loud banter and shouts of the people from the restaurant and street from being very loudly into the room. Look for a room away from the street
NH Collection Amistad Córdoba Hotel
Córdoba

When you arrive at this hotel -- the main desk is located at an "inaccessible", "up a flight of stairs" location. You obviously have to first go to the front desk to check in, however there is NO REASON TO BE LUGGING UP YOUR LUGGAGE UP TO THE FRONT DESK. No one tells you this. You do not need to lift heavy luggage to the front desk, because this area will NOT lead you to your room anyway. The reception staff could have easily told us this. We lugged up our luggage up a flight of stairs manually (no Elevator at this level) to the front desk -- only to learn, now you have to carry the luggage back down again to pathway leading you to your Lift/elevator that takes you to your room.

Authenticity & Character
It is clean and maintained well -- by itself it is a hotel
Location
The quaint medieval streets nearby are completely navigable by Google maps - so it is located in a very nice neighborhood.
Staff
All the staff was good -- but the Front Desk staff should have guided us on arrival -- not to lift heavy suitcases up a flight of stairs while checking in.
Cleanliness & Comfort
See the note above
Hotel Casa 1800 Sevilla
Sevilla

Very Good Location for visiting all the Citadel sights and sounds. In the center of Cafe's and restaurants nearby.

Authenticity & Character
Good breakfast and a + was the availability of afternoon teas break
Location
In the center of Cafe's and restaurants nearby.
Staff
Cleanliness & Comfort
Activity Review
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Of course Alhambra and the Gardens are amazing and not to be missed. Out trip was marred by: -- Tickets bought for a particular Date and Time slot in advance were suddenly changed ---We had to wait 2 hours to meet our assigned Tour Guide -- The place is easy to get to by Taxi -- but there was no clear cut guidance about where and how to get to the Taxi stand once the Tour ends. Asking around we only got vague and incorrect guidance. The tour ends "FAAAAR" away from where you can catch your return Taxi -- beware.

Quality of Experience
Guides, Drivers and Staff
Transport
End the Tour at a site from where the tourists can easily make their way back to the Taxi stand
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Feb 12, 2024

Hi Javaid, thank you so much for your kind words and detailed feedback! I am sad to read your comments regarding the hotels in Cordoba and Granada as well as the inconvenience on the Alhambra guided visit. I will get in touch with our partners and let them know about this matter. Every detail helps us to improve the quality of our services. It's been truly a pleasure to work with you and Nigar during the entire process of creating this adventure! I hope you also enjoyed Morocco as much as Andalucía :D All the best! Raquel

Had a wonderful safari with Alex as my guide....
Kenya | Feb 3 - Feb 7, 2024

Paul
Paul B.
Zion, IL | Reviewed on Feb 10, 2024

Had a wonderful safari with Alex as my guide. Thanks Joseph for fitting so much to see in the few days I had in Kenya!

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Feb 12, 2024

Thanks for your review Paul, we’re happy to hear you enjoyed the blend of activities and locations for your short visit, we will pass along your kind words for our driver Alex.
Best wishes for your future travel journeys, with thanks,
Joseph

WOW WOW WOW Philipppines
Philippines | Jan 20 - Feb 2, 2024

Dianne
Dianne M.
Australia | Reviewed on Feb 10, 2024
This is the second time we have used Kim Kim to plan a trip and I would not hesitate to recommend them. From our initial contact all the way through the planning process Cami was available, helpful, friendly, knowledgable and nothing was too much trouble. I would message Cami day and night with big and small questions and she always replied promptly and patiently (even though I'm sure I asked the same questions over and over). Cami listened to our requests, our needs and our budget and... Read more

This is the second time we have used Kim Kim to plan a trip and I would not hesitate to recommend them. From our initial contact all the way through the planning process Cami was available, helpful, friendly, knowledgable and nothing was too much trouble. I would message Cami day and night with big and small questions and she always replied promptly and patiently (even though I'm sure I asked the same questions over and over). Cami listened to our requests, our needs and our budget and planned the most phenomenal holiday ever. Along the planning process, the detailed day by day itinerary/trip plan we received with photos was a wonderful way to decide on activities and get a clear picture of the trip. The holiday was fantastic. Every trip that Cami organised was so unbelievably good. the guides were lovely and couldn't do enough for us. On occasion they altered the trip to accomodate us. The transfers were always on time and in really good, safe vehicles. Everything was ticketed for us and hotels paid and awaiting our arrival. Our trip highlights were canyoning in Kawasan Falls, swimming with the sardines and the beautiful snorkelling off Coron. The guide we had for 2 day trips in Coron, Jhonas was wonderful. He was so obliging even making us a fabulous feast for lunch. All of the island hopping tours were magnificent. If you have a picture of paradise in your head the island, lagoons and the aqua blue, warm water are that. The Filipino people are beautiful. I simply cannot fault our trip and I cannot recommend Cami highly enough. Anyone looking for a wonderful adventure should use Kimkim (Cami) and travel to the Philippine Islands.

Hotel Reviews
Holiday Inn Cebu City
Cebu City

Very clean and comfortable, in a good location for an overnight stay.

Authenticity & Character
Location
Don't really know about location as we only overnighted here before a flight.
Staff
Cleanliness & Comfort
Belmont Hotel Manila
Pasay City

We just day transited here. I wouldn't want to stay here any longer than a day transit in the rooms we had which were small and looked into a central courtyard onto other rooms. It was fine for our purpose but would not like these rooms if staying overnight.

Authenticity & Character
Location
Don't know about location, only there on a day transit
Staff
Cleanliness & Comfort
Two Seasons Coron Bayside Hotel
Coron Town

The hotel is old and needs upgrading. The hallways and rooms are tired/ The pool has no shaded areas around it and there's a lot of concrete which makes it extremely hot and uncomfortable. We couldn't;t utilise the pool due to this. The location on the water is good and if they fixed up the pool area, brought in plants and shade it would be a lot more attractive. The rooms and premises definitely need an upgrade.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cebu Seaview Dive Resort
Moalboal

This is a great hotel for travellers who are out of their rooms through the day and just need a room to sleep in. Rooms are clean and tidy and beds comfortable. The pool and bar are very welcoming and a great place to watch the sunset. Would definitely stay again if had full day activities booked. Staff are lovely

Authenticity & Character
Location
On the water, great sunsets and great snorkelling out the front to the left.
Staff
Cleanliness & Comfort
Amorita Resort

Loved the hotel, the position is perfect, up on the headland looking down Alona beach. The absolute best place to view sunsets. The pool is gorgeous and the staff fabulous. IThe only thing I'd change is my room type as ours didn't have a balcony and I do really like to have a balcony off my room. Otherwise rooms were lovely.

Authenticity & Character
Staff and set up
Location
The best location. On the headland, away from the crowds but easily accessible by foot to town. Best sunsets ever and great pool. Paradise
Staff
Beautiful
Cleanliness & Comfort
Activity Reviews
El Nido via ferrata
El Nido via ferrata
El Nido

It is worth doing. Really just a walk/climb up to a lookout for views over El Nido, but the view was very pretty.

Quality of Experience
Guides, Drivers and Staff
Transport
Coron Lagoons & Lakes Day Tour
Coron Lagoons & Lakes Day Tour
Coron

Another fabulous day with Jhonas. This area is SO beautiful. the snorkelling and water activities were amazing. You just have to see the waterways off the Philippine islands to appreciate them. Jhonas also used his own go pro to video and photograph our whole day. Such a generous man.

Quality of Experience
Everything was special
Food
Jhonas prepared us a traditional Filipino feast and served in on banana leaves. He went to so much trouble, it was fabulous.
Guides, Drivers and Staff
Best guide in the Philippines. Go Jhonas.
Transport
Coron Shipwrecks & Corals Day Tour
Coron Shipwrecks & Corals Day Tour
Coron

This was a very close second best of all our activities. We had the most awesome guide Jhonas who went out of his way for us and used his own go pro to photograph and video our families day. The snorkelling on this trip is the best we did. The first snorkel was at a sunken Japanese warship and that was just fabulous. The ship is relatively close to the surface so you can free dive down to it. The coral growing on the wreck and the fish are amazing. The second snorkel was even better, some of the best snorkelling we've ever one. There is an abundance of coral and fish. it is just beautiful. Jhonas....unbelievable. Thank you

Quality of Experience
Food
Guides, Drivers and Staff
Jhonas is a legend. Definitely ask for Jhonas
Transport
Half-day Snorkeling Tour from Moalboal
Half-day Snorkeling Tour from Moalboal
Moalboal

Oor snorkelling was cancelled due to the weather but we did swim with the sardines which was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Island hopping in El Nido - Tour A
Island hopping in El Nido - Tour A
El Nido

So so pretty, the lagoons and islands are just lovely. Water is crystal clear and warm, boat comfortable.

Quality of Experience
Food
Transport
Canyoneering in Kawasan Falls
Canyoneering in Kawasan Falls
Moalboal

This was our absolute favourite day in the Philippines which is a big call because everything was great. It was so much fun, trekking through the water, jumping from the cliffs (they do give you options) and going through the caves. The water is beautifully clear, the activities fun, the guides exceptional. A must do!!!

Quality of Experience
Exceptional guides, beautiful place and so much fun
Food
Guides, Drivers and Staff
Just lovely. One guide carried my phone above his head for the whole day photographing and videoing my family. We would never have the photo memories if it wasn't for him.
Transport
Dolphin Spotting and Snorkeling in Balicasag Island
Dolphin Spotting and Snorkeling in Balicasag Island
Philippines

the dolphin spotting was amazing! Coming from Australia where dolphins are pretty common we weren't expecting much but the sheer number of dolphins and the show they put on is unrivalled. Dolphins fantastic. The first snorkelling spot on Baliscag Island was not good. It was crowded with tourist boats and tourists who could not swim clinging to boats in their life jackets. There was nothing to see and snorkelling was difficult because of the shgeert number of people there. The crew listened to our concerns and took us around the back of the island and it was completely different. The snorkelling was lovely and there were fish and coral to see. so much better than the first location.

Quality of Experience
Food
Food is ok. They try really hard and are lovely but food is average (everywhere)
Guides, Drivers and Staff
Transport
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Feb 12, 2024

Thank you for your wonderful review Di! I’m very happy to hear you and your family had an amazing time in the Philippines, and that you enjoyed the activities planned for you.
Thank you for choosing to travel with us. It was a pleasure to organize your trip and I look forward to organizing another unforgettable trip for you in the future!
Cami

What an amazing trip! We enjoyed everything a...
Italy | Jul 3 - Jul 13, 2023

Kristen
Kristen G.
Hopatcong Hills, NJ | Reviewed on Feb 10, 2024
What an amazing trip! We enjoyed everything about our custom trip to Italy! Everything was planned so wonderfully that we were able to enjoy every experience without any stress. We are looking forward to planning another trip soon! Thank you for everything! Read more

What an amazing trip! We enjoyed everything about our custom trip to Italy! Everything was planned so wonderfully that we were able to enjoy every experience without any stress. We are looking forward to planning another trip soon! Thank you for everything!

Activity Review
Market Tour & Cooking lesson (morning tour)
Market Tour & Cooking lesson (morning tour)
Rome

This was an amazing experience! I learned a lot and really enjoyed going to the market for fresh local ingredients. I’ve cooked the meal we made in Rome several times since we returned and everyone loves it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Feb 10, 2024

Ciao Kristen!

Thank you for taking time in reviewing us!
It was a pleasure to assist you in designing a 100% customised trip and ensuring 100% stress-free journey! Our purpose is exactly this: giving you the chance to experience the real soul of our Belpaese, and it's great that you are sharing Italian recipes with your friends! Arrivederci until your next trip!

Amazing trip to Norway!!
Norway | Jan 29 - Feb 7, 2024

Lisa
Lisa S.
Seattle, WA | Reviewed on Feb 09, 2024
Our trip to Norway was amazing!! 4 cities (Oslo, Geilo, Bergen & Tromso) in 10 days - hotels, tours, transfers to/from - all ran smoothly. Thanks to Kristiina for putting together the itinerary, incorporating everything we wanted to do and see, and for her patience in addressing all of our initial questions and concerns. Many thanks to Fenne for handling all the bookings and her responsiveness in providing support and recommendations along the way. Fenne's recommendation for dinner in Bergen,... Read more

Our trip to Norway was amazing!! 4 cities (Oslo, Geilo, Bergen & Tromso) in 10 days - hotels, tours, transfers to/from - all ran smoothly. Thanks to Kristiina for putting together the itinerary, incorporating everything we wanted to do and see, and for her patience in addressing all of our initial questions and concerns. Many thanks to Fenne for handling all the bookings and her responsiveness in providing support and recommendations along the way. Fenne's recommendation for dinner in Bergen, Fjellskål, was one of the best dining experiences we had! Highlights of our trip were the Northern Lights Chase in Tromso and the spectacular views from the top of the cable car in Tromso. Sledding in Oslo and cross country skiing in Geilo and Tromso were a blast!! Also the delicious breakfasts included at all of our hotels! :) This was my first time using a travel agency and my experience with kimkim was great! I especially like that they partner you with a local specialist, and Kristiina and Fenne were friendly and helpful at every step!

Local specialist: Kristiina Taukul
Kristiina
Kristiina Taukul
Local specialist in Norway | Replied on Feb 14, 2024

Hi Lisa!

Thank you so much for the feedback! :) I am glad you, Ronda, Eric & Brad had an amazing time in here.
Feel free to contact us again if you want to visit Scandinavia again :).

Thanks again for your trust in us!
All the best,
Kristiina

We absolutely loved 🥰 Costa Rica! We are loo...
Costa Rica | Jan 24 - Feb 2, 2024

Jamie
Jamie V.
Defiance, OH | Reviewed on Feb 09, 2024
We absolutely loved 🥰 Costa Rica! We are looking to book another trip next year! Kimkim made all the arrangements for all hotels and activities! Definitely would use them again! Read more

We absolutely loved 🥰 Costa Rica! We are looking to book another trip next year! Kimkim made all the arrangements for all hotels and activities! Definitely would use them again!

Hotel Reviews
The Coast Beachfront Hotel
Tamarindo, Guanacaste Province

Beautiful hotel on beach!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lost Iguana Resort & Spa
Fortuna

Omg this hotel and the view is spectacular!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chira Glamping Monteverde
Puntarenas

Windy because of the location. But the room - absolutely amazing! Must go!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buena Vista Chic Hotel
Alajuela

Beautiful hotel. Reminds me of a bed and breakfast!

Authenticity & Character
Beautiful view
Location
Staff
So very friendly
Cleanliness & Comfort
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Mar 15, 2024

How amazing it is to read that you enjoyed Costa Rica Jamie!

I look forward to show you even more of what the country has to offer on your next adventure:)

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.