Kimkim Trip Reviews

What an amazing experience. My wife and I were seeking a trip off the beaten path where we could direct our destinations. We didn’t want to get on and off tour bus or be places on a schedule. In stepped Clare and Stephen who just kicked major butt for us.(that’s an American idiom for they did a fantastic job). Over the course of 11 days we stayed at eight different hotels and castles, drove 1200 miles, and truly understood what it feels like to be a part of Ireland.

Of particular highlight is the hike up the other side, the non-tourist side, of the cliffs of Moher as guided by our farmer, friend, and his sidekick historian. Close to the edge is the only way to experience this and to understand it’s connection to Ireland.

One cloudy day, Clare arranged a bike rental on Achill Island. We picked up the bikes in the back of a bed-and-breakfast. Then rode and rode. we saw a surprise Banksy. We stopped for lunch and a pint to watch an Irish World Cup rugby match.(the locals helped us with the rules.).

As properly guided, we’re glad we saw Dublin, but it didn’t hold a candle to the rest of the country. The majesty and the joy was everywhere else.

We drank pints of Guinness and local brew. Enjoyed our whiskey and watched it being distilled in Dingle.

We are adventurous, and Clare was right there, helping fertilize our desire to discover. We will take another trip and will do it with Kim Kim. Thank you so much for this wonderful experience.

I travelled with my close friend and kinda had a budget going on this trip. Quote made by other aganecies were all pretty steep. Esther made our trip possible by providing necessary changes to become our personalised trip. Both of us were quite worried for the trip, especially safety wise. We really enjoyed the services, including Kagiso and Lucy's contact, even though we didn't meet them. Be it before when we were preparing to when we are travelling, they were always in contact till the day we depart. The transit from places to places were seamless. We felt really welcomed and assured through the trip. Thank you so much!

Hotel Reviews

HYDE Hotel Rosebank

Johannesburg

Gugu was really welcoming! She helped us with the check in and informed us the safety around the area. Even though it was just a night stay, we really had a good one. Breakfast was perfect too! I would stay here again if I'm back!

Authenticity & Character

The room itself and lobby. Never seen such a pretty decorations.

Location

Staff

Gugu

Cleanliness & Comfort

Just looking at the sun rays in our room as we checked in was so warm and comfy.

Nut Grove Manor

We only had a night stay before transiting to MQP flight to Vic Falls. The room is very spacious and the manor as most things provided. We didn't explore out from the manor but we didn't see much things going on and don't feel safe enough to go out from it. There are plenty of mosquitoes as we dine in their restaurant but the food was great. The bed was hard though.

Authenticity & Character

Location

I am not so sure what you can do here because I really don't see anything as we drove in. The long drive from our last sightseeing really makes a problem but we were very close to the airport.

Staff

Cleanliness & Comfort

Pioneers Lodge Victoria Falls

Victoria Falls,

Everything was going great till the time I was going to bed. We felt welcomed and things were explained to us in details before checking in. I was glad to see mosquitoes net being provided in the room. We weren't told that there would be another small room in our room itself and was pretty shocked to see two extra beds in the dark room as we opened it. Spooked us a little at night and the mirror was just right in front of our bed with the small room's door in sight. When I flipped the blanket all I see is black dots like somebody stepped on with muddy shoes. I was really unhappy and called the reception for a change. All we got was two flat sheets with no service to change those dirty sheets. We had to rip out the dirty sheets ourselves. The new ones aren't exactly clean as well. The corners of it were stained. We didn't have much energy at that time so we just lay the cleanest side over. Pillows were bad too. The first night was pretty hot even though we had the aircon full blast. Fan is creaky and noisy too. We had the most unpleasant sleep. Toilets are fine and clean, all things provided. The walls can be a lil more soundproof or if you like nature, it might not bother you. But lightsleepers might have issues with it. The pools were not visually clean so we didn't use them. Food was great though, plenty of choices. Place out from the room itself was quite well maintained, comfortable. Hopefully room slippers can be provided too. Area is near to vic falls. Didn't explore outside the accomadation so not so sure about the location.

Authenticity & Character

Location

Near to vic falls

Staff

The houseleeping staff should check those sheets while changing.

Cleanliness & Comfort

Sheets not clean. Pillows can be better. Not too soft which doesn't support. Pool can be cleaner.

Simbavati Hilltop Lodge

Hoedspruit

It was amazinggggg. Stayed for 2 nights amd wished we could stay longer. We were so well fed and game drives were all exciting! The services were really were the best I had. The view from the lodge was so good that I could see all the wild coming to the waters in such heat.

Authenticity & Character

Location

Staff

Thank you both Danielx2 and Clement!They were so knowledgable! We learnt alot through the trip!

Cleanliness & Comfort

All things required are provided and all you need is just be there, enjoy and relax.

The Onyx Hotel

Cape Town

The room was great! The receptionist was even better! We felt so welcomed for those few days. We were always greeted as we go in and out the hotel. They do make sure your stay or rest would be at its best too. But the area doesn't seem to have much going on. Waterfront was just 10mins away. Didn't manage to use the facilities in the hotel. The view from the room itself has Table Mountain in the background! Bed and pillow were all comfy too. Very spacious and clean!

Authenticity & Character

Location

Staff

There were 2 that made a huge impression. The one who helped to check in and the one we spoke to last the day before we left. Unfortunately I didn't manage to get their names. But I do remember their cheerful friendly smiles :)

Cleanliness & Comfort

Washroom was very clean!

Activity Reviews

Sunset Cruise

Victoria Falls

Hippos and crocs! The ones that we didn't see much during our safari game drives came visiting us during the cruise ride. The captain captures our attention pretty well, Grey served us well too. Plenty of food but not so much of sunset. The weather was cloudy and we quite missed the sun. There were quite some other cruise going on, so I guess the river really seemed very busy. Comparing other cruise, I'd say our crowd is good, not packed, which means chances of getting good pictures and less noise.

Quality of Experience

Guides, Drivers and Staff

Transport

Foodies on Foot walking & tasting tour

South Africa

I wasn't much of a drinker so I didn't really enjoy this area as much. But Stellenbosch is a pretty area itself, full or galleries and restaurants. Guide has quite a character and was quite interesting as she shared her knowledge. Food wise was going great, interesting to taste what the locals eat in the area. Stellenbosch wasn't big, so we realised we walked around and round the same places. 6 streets is all you need to recognise and get around.

Quality of Experience

Food

The red cuppocino and lamb samosa! Dessert was good too.

Guides, Drivers and Staff

Marlene is pretty cool and authentic. I like how she guides us in her unique way.

Transport

Short Cape Town City Tour

Cape Town

Guide wasn't very engaging. The group of people travelling were not the best as well. Quite some waiting time around. It was our first tour in Cape Town and since we were still in good mood, didn't affect us that much as we did some self entertainment. The places of visit doesn't seem so exiciting as well. Weather was very cloudy and didn't manage to see most views either.

Quality of Experience

Guides, Drivers and Staff

The knowledge and stories to tell maybe? There were a lot of uncertainties as the guide spoke.

Transport

Came on time and safe travel throughout.

Cape Point Tour - Full Day

South Africa

The introduction and guide was great. Journey was smooth and enjoyable with Ulrich.

Quality of Experience

Guides, Drivers and Staff

Ulrich is an interesting guide!

Transport

Full Day Panorama Route & Blyde River Canyon - Group Tour

South Africa

Distance was a lil too long for thre route. I don't think we experience the best we could. The guide wasn't really participating, more like just a driver? I guess it was because of the long journey as well. Places we go are pretty but the journey to them, not so much. The vehicle we were in was too old, very hot and we don't feel comfortable throughout the route.

Quality of Experience

the route

Guides, Drivers and Staff

was a safe driver but not a good guide. it seem he was there not for a choice.

Transport

the vehicle is too lousy

Guided Tour of Vic Falls

Victoria Falls

Area is quite self explanatory. The guide didn't really explain as the group member were all moving from point to point at different speed. Time was a lil too short and had not much time to explore the area on our own.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Table Mountain by Cable Car

South Africa

Didn't make it for the trip. Was only at the foot of the cable car. It'd be better with sunny weather.

Guides, Drivers and Staff

Transport

We could not have asked for a better trip planner. All of our transfer guides and our food tour guides were all very timely and professional. I would highly recommend Fabio for your next trip to Italy.

Activity Review

Pizza & Pasta Masterclass in Sorrento

Sorrento

So fun and what a beautiful view!

Quality of Experience

Guides, Drivers and Staff

Transport

We very much enjoyed our experience in Morocco from arranging the trip right through to its completion.

Majid was alway very quick to respond to any communications we had with him and clearly listened to our visions for the trip so that the best possible itinerary could be made.

Our driver Ismail was absolutely outstanding. He was always early and ready to go, yet did not make us feel rushed and was very accomodating. He has a wonderful sense of humour and clearly knows his way around Morocco, no GPS needed! What was even better is his encyclopaedic knowledge of his country. No matter what our question he had an answer and was alway willing to share his knowledge. We learned so much about Moroccan society that we would not have learned had we been travelling on our own.

We were also pleasantly surprised to have such a great vehicle for our trip. The van was roomy, well appointed and kept very clean (by Ismail).

One highlight was the visit to the edge of the Sahara and the chance to camp under the stars. The camel ride to the accommodations was fun and a memorable experience.

The Riads were great accommodations and for-the-most-part excellent. Although one riad was in need of maintenance (at least for our room), the host immediately attended to the broken shower. The hosts at the riads were congenial and accommodating of our needs. Breakfasts were substantial and tasty.

Our dinner with a local family was not quite what we expected. We envisioned sitting down to dine with the family, but instead it was more like a restaurant meal where we sat down and were served by a member of the family. The situation made us feel a bit self-conscience, although the meal itself was fine and we appreciated the effort that went into it. We also enjoyed being entertained by our young host, Hatim, who played his guitar and sang a traditional song.

All of our local guides (Ibrahim, Hakim, Radia, Hamid, *the guide in Volubilis- we apologize for no remembering his name) were very knowledgeable, friendly and helpful. It was refreshing to have a young lady, Radia, to guide us through Ait Ben Haddou. Her knowledge is extensive and her English is impeccable. If we have any complaint, by the time we had our 4th city guide much of what was said about Moroccan history was repetitious of what we had heard from the previous guides.

Finishing our ten days with a stay at Essaouira was ideal. After a lot of travelling, three days at an oceanside resort was a good wrap-up for the trip.

Overall we had a great experience and would highly recommend Kimkim to anyone wanting to get the most from their time in a visit to Morocco.

Thank you, Majid, for your hard work in putting together a wonderful trip! And a huge thank you to Ismail for making our trip so much fun!!

Sahara desert is the place that you read about as a child with wonder and never expect to visit!
KimKim made my wish come true and helped to put together amazing adventure to Marroco.
Within almost two weeks we were able to visit so many places that blew our minds- like blue town of Chefchaouen or Erfoud delicious date town. All of these beautiful places were possible to visit thanks to Soufiane. We both with my wife quickly became a good friends with our personal driver/tour guide. With his very easy going personality, punctuality great driving skills traveling through Marocco was just perfect!
I listen Amghar in - Nabil Baly Othmani every time when I feel like going back to these amazing memories from Marroco. Thank you Soufiane for playing that for me.
Great times and people!
Hope we will he back. Inshallah!

Activity Reviews

Private Transfer from Fez to Merzouga Desert

Morocco

Sahara Desert was breathtaking. Highly recommend this trip! The driver was extremely professional, skilled and friendly.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dine with a Local Family

Morocco

Best memory from Morocco! Thanks to Soufiane for making it happen. All was just perfect: the dinner, family, conversation. Entire experience was just amazing. Pastilla is my new favorite dish now:) We would not be able to experience it without KimKim.

Quality of Experience

Food

Food was 5 star! Excellent

Guides, Drivers and Staff

Transport

Best driver we could wish for

This was a bucket-list trip for my wife's 60th birthday. It was amazing. Tamer and Nick were super responsive and put together an amazing array of activities. Los Tunneles, Sierra Negro, Mountain biking, all unbelievable and the guides were like none we've ever experienced. Every guide had masters-degree level knowledge of the islands - the Geology, animals, plants, aquatic life, ocean currents. plate tectonics, ... absolutely incredible educational experience. The animals we saw blew away what we had previously seen in Hawaii and the Caribbean. The only thing we'd change, and it was on us, not on Tamer and Nick, is we'd schedule a down day or two rather than stacking activities every day we were there. We are not spanish speakers (still learning) and the coordination by Nick and Tamer was just perfect. Just the right amount of guidance to force us to learn a bit about the locals and the culture, but not feel lost. There's a lot of different people to interface with, and Nick and Tamer knew where we'd be a little challenged, and took care of it. We took a more land-based approach on this trip - we're not cruise people and a lot of folks see the Galapagos from a larger boat
- staying at locally run hotels was another way to meet locals and fellow travelers. We will definitely use these Nick and Tamer (KimKIm) for another trip in the future. We have multiple places in South America to experience - Patagonia is next.

Hotel Review

Isamar Hotel

Puerto Villamil, Isla Isabela

This is a really small hotel, right on the beach, run by super nice locals. We'd return in a heartbeat. short walk to mainstreet for renting equipment and authentic food, or eat at the hotel.

Authenticity & Character

Location

In all of our studying for the Galapagos, we did not expect a locals hotel on a beautiful white sandy beach. 5 minutes walk from unbelievable local seafood and equipment shops.

Staff

Everyone was amazing - Daniel, our bartender, breakfast guy and mountain biking guy was our favorite, he has a standing invitation to stay with us any time he comes to the US.

Cleanliness & Comfort

Activity Reviews

Exploring the Santa Cruz Highlands & a Local Coffee Farm

Galapagos Islands

I need to split this one, too. The coffee was kinda cool, and I love coffee, but the whole experience was a bit heavy on marketing. The highlands and the tortoise refuge were unreal. Watching these massive animals wallow in the mud, sleep, wander, was once in a lifetime. The education was incredible, and again, they're doing great work within the culture and needs of the locals and the island.

Kayak in Puerto Villamil - Biking in Cave Sucre

Galapagos Islands

I need to split these. The biking and cave Sucre were amazing. we spent 30 minutes within 10 meters of a galapagos hawk, saw a bunch of the agricultural area of the island, and got some decent singletrack in, all with a fabulous guide. The kayaking was fun and educational, but honestly, after everything else we'd already seen, the kayaking would have been the one activity that we'd cut. The guide was good, and we saw great wildlife, but we were so spoiled with the other activities, that the kayaking didn't stand out.

Guides, Drivers and Staff

Our cave sucre and mountain biking guide was awesome!

Hiking the Sierra Negra Volcano

Galapagos Islands

This is the second largest caldera on the planet, it's huge, and the hike is really cool, though could be challenging for some. Our guide had more knowledge of the plate tectonics, volcanos, lava types, and wildlife than you'd find in a major university - he was simply amazing. This is an important activity in understanding how truly unique the islands really are.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wildlife Encounter at Los Tuneles (Cabo Rosa)

Galapagos Islands

This was the snorkeling highlight of our trip. The sharks, rays, sea lions, turtles, and fish were unreal. we'd be swimming with 3 or 4 400 pound sea turtles at once, or 10 sharks, or have sea lions messing with us. None of the wildlife was afraid or nervous around us. Simply amazing. The boat ride is pretty exciting, and the last bit, through the surf break, is a testament to the boating skills of the captain. How we did it without bouncing off the volcanic flows was magic.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island

Puerto Ayora

This was a great day, the old volcano hike was educational and beautiful, and the snorkeling was really nice , though not as amazing as los tuneles Note, this is a decently long boat ride, and the seas can be a little rough. Plan accordingly. The food prepared on the boat was the best we had on any boat on our trip.

Dinner by the Sea

Galapagos Islands

This was probably our best food of the trip. The owner is very proud of what he prepares and the service was very friendly. Just note, they do not like to bring your bill to you anywhere in Galapagos, you have to politely ask. We were hopeful to get back here for another meal, but ran out of time. Beware, a couple of the restaurants on the main street, not too far from these guys, are really expensive and mediocre, like chain restaurants in the US.

Arrival to Santa Cruz Island - Charles Darwin Station

Puerto Ayora

Darwin Station is a very special place, very educational, and they've put together a breeding and re-population program that meshes well with the locals. It can be a fairly short visit, but is not to be missed

Rinolda responded immediately when I had a medical question; I was much relieved by her thorough answers to my question.

And the guide for our South Coast tour, “David” was a wealth of information. We learned so much from him about the country’s history and culture

Hotel Review

Skuggi Hotel by Keahotels

Reykjavík

Great location and very helpful staff

Authenticity & Character

Location

Near the waterfront as well as a great street for restaurants and shopping g

Staff

Very helpful with any questions

Cleanliness & Comfort

Activity Reviews

Two day/one night South Coast tour

Iceland

Quality of Experience

“David” our guide was extremely knowledgeable and entertaining

Guides, Drivers and Staff

Transport

Sky Lagoon

Iceland

Too crowded

Guides, Drivers and Staff

Both of our local guides were fantastic, very knowledgeable and willing to adjust the plan based on what we wanted. The only shortcoming of our trip was the choice of hotels. The Shinjuku hotel was right next to the red light district, not the best choice when traveling with an 11-year old. The ryokan in Kyoto was lovely but on the opposite side of town from our guided tour, which resulted in unnecessary travel time.

The trip was excellent. We worked with Randall to plan out three days of activities and transfers, and our family had a great experience. I think it would be valuable for the trip planner to check in at some point during the trip to see how things are going. The logistics ended up working out great, but I wouldn't say that we felt like we had someone watching out to make sure it went well -- maybe that was true behind the scenes.

In terms of the activities, the hike on the volcano was good but shorter than I would have expected. The guide was excellent -- really knew his stuff.

The multi-adventure day was amazing -- the adventure provider was Arenal Mundo Aventura. the van dropped us off there and we had a full day of hiking to a waterfall (and swimming) followed by ziplining, followed by rappelling followed by horseback riding. We definitely got our money's worth! The rappelling didn't feel super-safe -- we found ourselves asking if the ropes were old, if the knots were tied, if the ladder would hold -- but we made it. The last part where you go to a traditional village is a little bit misleading in the description of the tour -- we thought that we would be eating a traditional meal, but you actually go to a shop where you can buy things and then you go to the adventure part restaurant and have food. All in all it was a great experience.

Activity Reviews

Guided Hike in Arenal Volcano

Arenal/La Fortuna

Quality of Experience

Spectacular hike. We thought it would be longer than it actually was.

Guides, Drivers and Staff

Transport

Full Day of Adventure in Arenal Mundo Aventura Park

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

{{start_location}} to {{end_location}} - Visit La Paz Waterfall

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had the most incredible 2-week honeymoon to Spain thanks to KimKim! We didn’t have to worry about anything. We were in such good hands. And every excursion/activity was fantastic! The highlight of the trip was The Paella Club in Barcelona.

Activity Reviews

Day Trip to an Olive Oil Mill & Carmona

Seville

Our guide was lovely and the olive oil mill was so interesting! We loved learning about the process and what makes a great olive oil.

Gothic Quarter Tapas Walk

Barcelona

Our guide and the food was amazing! Highly recommend.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Costa Brava Hike & Tossa De Mar Day Trip

Barcelona

Beautiful hike, but much more intensive than advertised. Would label this as “moderate to difficult” hike.

Multi-Course Cooking Class with Wine Pairing

Barcelona

I would go back to Barcelona just for this activity! It was the absolute highlight of our trip.

Park Güell & La Sagrada Família Experience

Barcelona

Enjoyed this tour to 2 of Barcelona’s most iconic locations.

Planning a trip with KimKim was so easy. From beginning to end there was such ease in the planning process. The website is intuitive and easy to navigate, the local specialists are adaptable and work with you to plan the best trip that fits your budget.

Adam was great to work with, he adapted the trip to fit some of the places I specifically wanted to see.

Communication was clear with everyone involved. There was a change that needed to happen for one of my excursions, it was so easy to remedy and an alternative option was provided.

I will be using KimKim again for my future travel needs.

Fantastic!!! Fulfilled the dreams I had of going back to Africa. All of the staff at Flatdogs Camp were kind, friendly and helpful, including sweeping bugs off your back. My guide Chris was outstanding! Extremely knowledgeable ! You could see his passion and excitement about the wildlife in South Luangwa and he was always checking to make sure his guests were good. He worked to give me chances to see the species I was hoping to, including Wild Dogs and a whole lot more. The park is teaming with wildlife and truly the eden I had heard about!

Hotel Reviews

Flatdogs Camp

Mfuwe

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Latitude 15 Degrees Lusaka

Lusaka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Morning Safari

South Luangwa National Park

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring South Luangwa National Park Central

South Luangwa National Park

Quality of Experience

Guides, Drivers and Staff

Transport

Night Game Drive

South Luangwa National Park

Quality of Experience

Guides, Drivers and Staff

Transport

Kristy planned out a great trip for us. She was accommodating to our requests.

Kristy’s recommendations on where to go and what we should do were top notch. All of our tour guides in all our destinations were super knowledgeable and passionate in their work and we really enjoyed our trip!

We knew this would be an awesome trip but when executing it, it turned out to be even more amazing than expected.
I loved the fact that I could cuatomized the trip /design it exactly as per my wishes, and Kim kim just help me with the logistics arouns it.
Everything was arranged perfectly, from transport to accommodation to time slots etc. 6 of 5 points!
Hotels, specially the Tierra Viva chain hoth in Lima and Ollantaytambo, were very nice, with the only exception of the hotel (hostal really) Amaru in Cusco where the sound from the rooms above us in all nights we stayed there didnt help us sleep much, and the cleaning could have been better too. Also ahead of our stay in the Jungle, in the TreeLodge, we should have been give more factual info that there is no mobile coverage, no cashier nor any emergency shop at all, so for example, if you are a woman and happen to get your mens while there, as it happened to me, you rather were mega prepared ahead having bought even female patches/tampongs with you as there is simply no way to get them in the jungle. Prior to pur trip we had understoodd it was ju gle but as we were staying on a 'resort'/'lodge', we thought there'd at least be a survival shop /pharmacy at the premises.

The guides in Puno, Cusco and thr jungle have been very different styles one vs the other, but each od them had its own charm, a lot of knowledge and have made our trip a real joy. Kuddos to Maycol in Puno, Emilia (Cusi travel) in Cusco and Carlos & Jaimer in the jungle.

An advice for other travellers is to do your research thoroughly of what you'll like to visit and only after that design your trip. Peru has far too many things/places to visit, so one cannot leave it only to the typical 'for tourist' tours if one really wants to cover the most 'corners of Peru' possible in the time one has there.

One other suggestion to Kim Kim/advice to traveller is that the INCA Trail hike, even the short one we did, requires higher than standard good condition. 7h and more than 200 staircases, under rain or heavy sun, and even if with stops to drink/grab an energy bite and a breath, is not a trivial challenge. And I say this having grown up hiking the Pyrenees in my home land Basque Country (North Spain).

To visit Machu Picchu and a piece (the Peruvian) of the Amazon River/jungle was my dream since young ago (I am 47 now :)). This trip has not only get me to fullfill this dream, but also to even get to see other fascinating places in Peru like Lake Titicaca or the Rainbow Mountain. The trip is expensive but worth every penny.

Be patient with the organizer but at the same time, do not have stuff "fall into the cracks" It was a very good and diverse trip during my week there. My only regret was to have listened to his hotel recommendations (apparently they were close to the metro). Felt very safe and secure. The other tourists also made this trip very memorable. Would highly recommend Angel.

Activity Reviews

Visit Undurraga Vineyard - Wine Tasting

Santiago

Bought a sauvignon blanc; just tasted it today in the US. Went well with a salad.

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting at Viña Cousiño Macul & Visit the Bahai Temple

Santiago

I wish the weather was not hot; it was almost 30 degrees C and I felt really tired after doing the tasting and walking around the vineyard. A lot of historical value and it was nice to taste different wines during the tour instead of at the end. I bought two wines. Bahai was a good experience. A lot of tranquility there. I wish there was no smog that covered much of the city. I also went to Los Domingoes and got some souvenirs.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Viña Casas Del Bosque -Wine Tasting & Lunch

Santiago

This was a good tour and very focused on the wines rather than the house or garden. Wines were pretty good. The lunch was really awesome and bought a wine that was not on the tasting tour but at lunch.

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca, Valparaiso and Viña del Mar- Shared Tour

Chile

This was one of the best parts of the trip. I had a nice lunch that contained seafood and I was able to touch the Pacific Ocean. It has been the second time in my life that I was able to do this. The drinks were tasty.

Quality of Experience

Guides, Drivers and Staff

Chris was an awesome tour guide.

Transport

Concha & Toro Wine Tasting Tour

Chile

The wine tasting tour seemed too commercialized. Also, did the wine tasting as the second part of the tour instead of the last. It was nice to see the ghost in the cellar. It seemed the tour focused on the house and garden rather than the winery. If it weren't for the other tourists in the group, this would have been a 1 star.

Quality of Experience

Guides, Drivers and Staff

The other tourists and the driver (Carlos)

Transport

Carlos.

Private Bike Wine Tour - Maipo Valley

Chile

Haven't biked since 2009; great experience; did not realize that we biked for 13 km. Nice to learn about wineries and the famous Carmenere.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Chilean Food Tour & Picnic with a View of Santiago

Santiago

Everything was tasty; the Vega market and Central Mercado, food can be cheap and it's best to eat at the outer areas of the market. Watch out for the floors as they can be slippery.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago City Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

I travel quite a bit, but this was the first time I've leveraged a travel agency. I find it very enjoyable planning all aspects of an upcoming vacation, but I didn't have the time nor capacity this time around to fully delve into planning mode for Morocco. I've heard good things about KimKim and decided to give them a try.

From my initial outreach, Ali and the full team have been a dream to work with. Ali has been a saint with all the changes we made to the itinerary and always responded immediately to my emails. Said, who was our local contact, was equally responsive and amazing to work with. Throughout the entire trip, I felt like he had a pulse on what was going on and did everything he could to ensure we were having a great time and had everything we needed. Lastly, we had Reda, our private driver. Having a private driver on this trip made everything so much easier. Reda is kind, knowledgeable, and safely got us to every location we needed to go.

The highlight of the trip for me was the night in the desert (and the team at the camp was equally as wonderful); however, I also have to mention that the optional dinner activity with the local family was a treat. The family we were paired with is special. The kids were charming and entertaining. The food was absolutely DELICIOUS, and it was the best way to spend the Thanksgiving holiday. I highly recommend adding this activity to your itinerary.

This level of customer service at KimKim is top-tier.

The travel agents that we met, they were very friendly and help us answer every question we had. We had a very nice experience with Ivo, Andre & Luis, sorry if I forgot other person.

Would be really happy again to work with you Joao!

We had a wonderful trip to Chile and greatly enjoyed the fantastic accommodations in Santiago, Atacama and Vina del Mar. Tours and tour guides were excellent, and we especially enjoyed the personal tour of the Moon Valley Andes hike and tour of the Atacama Desert. Both were a wow! Jesse did a great job and was readily available to answer any questions and make modifications in real time when needed. All guides and transfers were on time and friendly! In principle the personal Chilean dinner in someone's home was a disappointment and I wouldn't recommend it (it took more than an hour to get there, the food was marginal, and it didn't completely meet our dietary restrictions). Jessie's attention to detail was very good and I would use her again!


My review of Bhutan
1. All hotels chosen were very good. I loved that almost all had a view- made the accommodation exceptional
2. The food was generally simple and healthy. The Olathang hotel in Paro the food was the plainest.
3. We did 13 days-in retrospect 9 to 10 days would have been sufficient. We could have eliminated the Haa Valley as it didn’t add anything more than what we’ve already seen. Many people do a day trip to the Chelela pass and hike and that would have been sufficient.
4 Lhab the driver was exceptional. Very caring and attentive to our needs.
5. Sangay was an exceptional guide for in-depth Buddhist knowledge. His explanations of temples and paintings was also exceptional. For those like us with limited Buddhist knowledge, we were not prepared for the amount of information and would have liked if there had been some suggested readings to do in advance.
6. We flew from Jakar back to Paro- such a good plan ( rather than driving back to Paro) and great to see the high Himalayan peaks
7. Mieke was absolutely exceptional. When it came to helping me plan the trip she spent over a year, fine-tuning the details, answering my questions and adjusting the itinerary.

We had an amazing time doing the coast to coast trip across Costa Rica everything run smoothly from start to finish our guides Dani , Jose and Memo where fantastic and speak perfectly good English nothing was to much trouble the food that they prepared in the evenings, was excellent all are very knowledgeable and kept us updated on the wildlife and facts I wouldn’t hesitate to use Kim Kim again