Kimkim Trip Reviews

4.8
Based on 20,192 ratings
Read 20,192 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Travel planning made easy!
Costa Rica | Dec 17 - Dec 27, 2023

S
Sonja T.
Rosemont, CA | Reviewed on Jan 05, 2024
This was our first time using a travel service  and there a no regrets. I knew that we wanted to go to Costa Rica, but was overwhelmed with all the options and choices, having never been. Bryan helped us narrow it down to a memorable trip allowing us to get a great first impression of this country for our group of four - (parents and two young adults). The day by day trip summaries were very helpful and if there was a snafu (air travel delay, or even arriving late to an activity) , Wilman... Read more

This was our first time using a travel service  and there a no regrets. I knew that we wanted to go to Costa Rica, but was overwhelmed with all the options and choices, having never been. Bryan helped us narrow it down to a memorable trip allowing us to get a great first impression of this country for our group of four - (parents and two young adults). The day by day trip summaries were very helpful and if there was a snafu (air travel delay, or even arriving late to an activity) , Wilman (our contact during the trip) was just a text  away and ready to help. It's difficult to pick a favorite, but Alonso, our tour guide in Manuel Antonio,  and Andres (Andy) in Monteverde definitely made for great visits. Our zip lining outing in Fortuna was a very rainy experience but nevertheless exhilarating. I would definitely work with KimKim again.

Hotel Reviews
Buena Vista Chic Hotel
Alajuela

Stayed here for the last night - rooms were a good size and comfortable. Pool was on the cool side which is probably great on warm days, but it rained while we were there. Dinner food choices were definitely more targeted to international travelers, which while tasty, was a bit disappointing. Not much local fare (not even Patacones) Next time I would probably opt to head downtown and get dinner there. Breakfast was tasty. Great views of the volcano and downtown San Jose.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Heliconia
Monteverde

This was our least favorite hotel - it seemed a bit dated and the breakfast buffet was just OK. Bathrooms were large, but didn't have spaces to put anything. Bedrooms were very generous in size. Situated on a very steep hill which made for good views of the sunsets. Staff was very friendly and helpful.

Authenticity & Character
I don't think it really had much character.
Location
Staff
Cleanliness & Comfort
Lomas del Volcán
Fortuna

Great stay, conveniently located between Fortuna and Arenal. Each room was its own little garden house, with a covered terrace, A/C, and a large bathroom. Not a lot of daylight in the rooms and somewhat damp feeling (comes with the territory of the location), which made drying clothes a bit challenging. Pool was great, but a but chilly (kids and teens didn't mind). Breakfast buffet in the morning was great with many choices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

We arrived after midnight and checking in was made quick and easy. Rooms are very spacious and were equipped with a microwave, hot plate and and (very loud) refrigerator, that we ended up unplugging during the night. Woke up to a gorgeous ocean view and lots of monkeys - their slogan is "more monkeys than people :-) Breakfast with a view was great - service very friendly and attentive. Beach is in walking distance - maybe 7 minutes - but downhill - keep that in mind for the way back up. Pool was refreshing. Proximity to Manuel Antonio was great and Quepos was also not too far. Would stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde

Andy (Andres) met us at the hotel in the morning and we all went to the park together - him on a motorcycle, us in a taxi. Worked out great! It's a very popular park and they only let in a certain number of people which meant we had to wait for maybe 45 minutes before we could get in . We spent that time drinking delicious coffee and learning about the local hummingbirds. Once we were able to get in our guide heard from other guides that no one had had a successful sighting of the famous Quetzal so far. We tried our luck in the known spots, but it didn't look good. As we marched off Andy heard the tale tell sign and we immediately started running towards the landing spot (tree). He spotted the bird after a short while and helped us get some great pictures. He is super knowledgeable about all things Monteverde and a great photographer. We ended up spending more time with him than originally planned and enjoyed it a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

It felt a bit touristy in the beginning, as there were a lot of people. They do split up into smaller groups (~20) which then made it better. Our guide was fabulous. By the end of the tour he knew the majority of all our names and he was very engaging and knowledgeable. Following the "lifecycle" of a cocoa bean - including eating it at the end - was great. And learning more about coffee and sugar cane was also very interesting.

Quality of Experience
Guides, Drivers and Staff
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Arenal/La Fortuna

It was very rainy that morning, but we still had a great time on the ziplines. It does take some patience before you get up the mountain as they can only transport a certain number of people at the same time. But it was worth the wait. We usually do not opt in for pics taken during these types of activities ,but this time it was definitely worth it as they captured all four of us a lot better than we could have with our phone cameras. Our walk through the rainforest was a bit impacted by very strong rains at times, which affected not only visibility but also the animals (or the lack thereof) . Our guide definitely tried to make up for it. He spotted quite a few different snakes in trees, that again we would have missed without him for sure. While a hike down to the waterfall was not part of the program he chose to include it to make up for the lack of animal sightings which we very much appreciated. He knew his stuff and still turned the walk into a memorable experience.

Quality of Experience
Guides, Drivers and Staff
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica

It was nice to hang out in the warm waters. Drinks are delivered to you in the pool - until a certain time. It was not crowded (evening). Included buffet style dinner was OK. We didn't spend all of the allotted time there. I think 2-3 hours is sufficient

Quality of Experience
Food
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Our guide was great - we had a small group of 8 people and he made the slow walk/hike "through his office" very interesting. It was great to see that the guides from the different groups worked together as far as communicating where animals had been spotted. He helped with getting great pictures also - through that special telespcope most guides seem to be using today.

Quality of Experience
Guides, Drivers and Staff
Transport
We didn't know that we were waiting for a taxi, so we started to get worried about transport as a "no show" when in reality our driver was already waiting for us. That probably could have been communicated a bit better ahead of time. But our local contact was readily available to let us know who to look for and it all sorted itself out.
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio

This activity was mostly booked for the young adults in the group and they had a blast, from the kayaking to the snorkeling. While I didn't do the snorkeling part (long story, but has to do with glasses...) I did go into the warm water and our guide gave me a small piece of pineapple. All of a sudden I was surrounded by small blue and yellow fish that were eating that piece. Our guide also made sure that we got to the snorkeling spot before all the larger catamarans would arrive so that we actually had that area mostly to ourselves for a while, which was great. Enjoyed a quick picnic of fresh pineapple and watermelon and water on a small beach and made our way back. Our guide did tell us a lot about the local birds that we could spot from the water - very informative

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 05, 2024
Hola Sonja, Thank you so much for your kind words! I'm thrilled to hear that your first experience using a travel service was a success and I was able to assist you in creating a memorable trip to Costa Rica. It's fantastic that the day-by-day trip summaries were helpful and that Wilman provided reliable support throughout the journey, making it a smooth experience despite any unexpected delays. I'm also glad to know you enjoyed the company of our tour guides. Your positive feedback... Read more

Hola Sonja,

Thank you so much for your kind words!

I'm thrilled to hear that your first experience using a travel service was a success and I was able to assist you in creating a memorable trip to Costa Rica. It's fantastic that the day-by-day trip summaries were helpful and that Wilman provided reliable support throughout the journey, making it a smooth experience despite any unexpected delays.

I'm also glad to know you enjoyed the company of our tour guides.

Your positive feedback means a lot, and we would be more than happy to assist you with future travel plans. If you ever decide to explore new destinations in Costa Rica, feel free to reach out.

I wish you the best for 2024! Pura Vida🌿
Bryan

Amazing Peru
Peru | Dec 23 - Dec 30, 2023

J
Jacqueline L.
Flagami, FL | Reviewed on Jan 05, 2024
The entire experience was wonderful. Nicholas could not have been more attentive and detailed in the pre-planning phase of our trip. He listened to our needs and wishes and created a perfect itinerary. All our guides, Dani, Ximena, Miguel, Willy were amazing. All showed great passion, were enthusiastic in explaining (some even brought books and brochures to explain i.e. Inka sites even in more detail), knowledgable and very proud of their country and history. Each of them created truly... Read more

The entire experience was wonderful. Nicholas could not have been more attentive and detailed in the pre-planning phase of our trip. He listened to our needs and wishes and created a perfect itinerary. All our guides, Dani, Ximena, Miguel, Willy were amazing. All showed great passion, were enthusiastic in explaining (some even brought books and brochures to explain i.e. Inka sites even in more detail), knowledgable and very proud of their country and history. Each of them created truly personalized experiences for us. Machu Picchu, Rainbow Mountain, The Andean Picnic, Lake Titicaca - we will never forget. All our drivers made us feel safe and were very pleasant; needless to say, the team was always on time!
Jesus checked in on our during our trip, to make sure we had a good time.
Thank you Kimkim team for making our vacation an unforgettable wonderful experience!

Hotel Review
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
 Sillustani tombs
Sillustani tombs
Puno

Our last day with Willy. He explain the site I detail and made sure we got to the airport safe.

Quality of Experience
Guides, Drivers and Staff
Transport
Sailing to the Uros Floating Islands & Taquile
Sailing to the Uros Floating Islands & Taquile
Puno

Wow, what an experience. Willy was our tour guide and while they were large tourist groups around those activities, Willy always found ways to escape and made us feel like individual travelers. We appreciated that

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Journey to from  {{start_location}} to {{end_location}}
Scenic Journey to from {{start_location}} to {{end_location}}
Peru

Willy was our tour guide and we enjoyed the drive from Cusco to Puno. The stops in-between were perfect and Willy was just wonderful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vinicunca, The Rainbow Mountain
Vinicunca, The Rainbow Mountain
Cusco

Miguel was our tour guide and could not have been more kind and understanding. It was a tough hike and he made us feel comfortable and was very patient. The Andean Picnic he set up for us was absolutely amazing in a stunning site with mountain and valley views and lamas and alpacas watching us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maras & Moray
Maras & Moray
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Exploration of Machu Picchu
Afternoon Exploration of Machu Picchu
Aguas Calientes/ Machu Picchu

Dani was our guide at Machu Picchu. He was super knowledgeable, friendly and fun. We had an amazing day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nicholas Cino

Well organized
Morocco | Dec 23 - Jan 2, 2024

A
ajay k.
Los Angeles, CA | Reviewed on Jan 05, 2024

The trip was very well managed.

Special thanks and appreciation for our driver/guide Samir. He went above and beyond expectations with his availability and friendly attitude.

The hotels selected. Were pretty good.
We did not specifically request hotels with elevator access, so that was a bit of a bother in one of the locations . So perhaps KimKim could add that to list of questions to ask before booking.

Overall an excellent trip. We would recommend this to others and likely choose KimKim for our future travels to other locations based on our first experience.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jan 06, 2024
Dear Ajay, Thank you so much for taking the time to share your feedback! We're thrilled to hear that the trip was well managed and that Samir, your driver/guide, exceeded expectations with his availability and friendly attitude. It's always wonderful to know our team members leave a positive impact. We appreciate your valuable suggestion about adding a question regarding elevator access when booking hotels. Your input is crucial, and we'll certainly consider this to enhance our future... Read more

Dear Ajay,

Thank you so much for taking the time to share your feedback! We're thrilled to hear that the trip was well managed and that Samir, your driver/guide, exceeded expectations with his availability and friendly attitude. It's always wonderful to know our team members leave a positive impact.

We appreciate your valuable suggestion about adding a question regarding elevator access when booking hotels. Your input is crucial, and we'll certainly consider this to enhance our future booking process.

We feel honored to have been a part of your adventure and look forward to crafting more magical experiences for you in the future:)

Best,
Hamza
Original Travels

Our overall experience with KimKim was great....
Morocco | Dec 18 - Dec 25, 2023

Jill
Jill T.
Alpine, WY | Reviewed on Jan 05, 2024
Our overall experience with KimKim was great. The places they set for us to see and the accommodations were as we expected. The hotels we splurged on were extraordinary, and Kimkim had everything scheduled quite well. The highlight of our working with Kimkim was our private driver. Said spoke perfect English and was engaging, professional and has actually become a friend. Read more

Our overall experience with KimKim was great. The places they set for us to see and the accommodations were as we expected. The hotels we splurged on were extraordinary, and Kimkim had everything scheduled quite well. The highlight of our working with Kimkim was our private driver. Said spoke perfect English and was engaging, professional and has actually become a friend.

Hotel Reviews
Palais Faraj Suites & Spa
Fès

The best of the best!! Loved this experience. The hotel upgraded our room at their own will without asking because the highest end suite was available. It was large, well appointed and bar none the most special hotel we’ve ever stayed in. The fact that this was one families private residence that had been converted to a hotel was interesting. We loved reading about the hotel and the renovation process. The Raman was spectacular, the restaurant fancy and the staff a 10!! We spent NYE here and enjoyed every minute of our time here.

Authenticity & Character
Everything from floor to ceiling was special, the open air lobby was fresh, gorgeous pool/fountain central to the lobby, welcomed with authentic tea and cookies, staff at your service at all times. Robes, slippers, towels, everything beautiful and cozy!!
Location
Conveniently located on the Medina.
Staff
Always knew exactly who we were and always anxious to help, serve and please.
Cleanliness & Comfort
A 10!
Hilton Tanger City Center Hotel and Residences
Tangier

High quality Hilton property. Great gym (worked out, had a great sauna and steam room). Best thing about this hotel is the friendly staff. Restaurant and bar were fantastic too!

Authenticity & Character
Felt the most like a high USA hotel.
Location
Centrally located.
Staff
Restaurant staff was exceptionally friendly and fun!!
Cleanliness & Comfort
Room was Terrific.
Riad Kalaa 2
Rabat

Our room Was superb! Very authentic Moroccan. It is a special boutique hotel with friendly people, beautiful decor, delish breakfast, etc.

Authenticity & Character
Loved the Moroccan decor-authentic and well done.
Location
Perfect, it’s a walk through narrow alleyways but very neat and unique.
Staff
We were referred to a local restaurant which was spectacular. A 10 for sure.
Cleanliness & Comfort
Cozy bed, great shower and separate sitting area. Loved this hotel. Nice patio on the roof as well.
Hotel Odyssee Center
Casablanca

We unfortunately had a bad room here but the lobby, bar and restaurant were all terrific.

Authenticity & Character
Loved the decor in the common spaces but private room was awful.
Location
Walked to a great restaurant in the city so location was great!
Staff
Friendliness and welcoming.
Cleanliness & Comfort
Room had some serious room for improvement.
L'Ermitage d'Akchour
Akchour

This place is special! The nature, setting, gardens, and staff, plus food were all fantastic.

Authenticity & Character
Teepees with fire place, Swiss chalets to stay in, sitting areas along the river. It was exquisite for travelers who love nature.
Location
Off the beaten path but worth the trip. Rough road getting to it. More for the adventurer traveler.
Staff
Met the owner-she was fabulous. Loved her doggies and the welcome feeling at the hotel/property.
Cleanliness & Comfort
All good!
Dar Jasmine
Chefchaouen

Probably one of the finest hotels we’ve ever stayed in. Spectacular in every way: the view, the staff, the food, the rooms, the services offered, proximity to Chefchuan, etc.

Authenticity & Character
Loved the Moroccan authenticity of this hotel, the art, decor, etc. all was exquisite.
Location
Proximity to Chef Chaon
Staff
Everyone was 5-star
Cleanliness & Comfort
Bed was comfy, loves the patio, shower, etc.
Activity Reviews
Hammam Visit: Traditional Body Scrub & Massage
Hammam Visit: Traditional Body Scrub & Massage
Morocco

We followed the Hammam service with a couples massage, which was spectacular. Highly recommend that!

Quality of Experience
Special!
Guides, Drivers and Staff
Staff at hotel and Hammam were awesome!
Transport
Said-the best!
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes

Loved our tour guide and what we saw, learned, etc. she was a local and was very knowledgeable. Zara was her name. Highly recommend a tour guide.

Quality of Experience
Coach was our guide through the ceramic pottery co-op. He was terrific!!
Food
We give the food throughout our trip an 8-10 consistently.
Guides, Drivers and Staff
Ask for Coach!
Transport
Our driver Said, who was with us for the entire trip, was the greatest! He is knowledgeable, sensitive to your needs, knows how to park, where to park, what to see, the best bathroom stops, and just an overall friendly man! Highly recommend Said to any Americans coming for a trip! His English is terrific !
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Jan 08, 2024
Dear Jill, We're thrilled to hear that your overall experience with MOBT Global and Kimkim was great! It's wonderful to know that the places we recommended and the accommodations met your expectations. We're especially pleased that the hotels you splurged on turned out to be extraordinary. Your kind words about Said, your private driver, bring us immense joy. We strive to provide not just a service but an experience, and it sounds like Said embodied that spirit perfectly. Building meaningful... Read more

Dear Jill, We're thrilled to hear that your overall experience with MOBT Global and Kimkim was great! It's wonderful to know that the places we recommended and the accommodations met your expectations. We're especially pleased that the hotels you splurged on turned out to be extraordinary. Your kind words about Said, your private driver, bring us immense joy. We strive to provide not just a service but an experience, and it sounds like Said embodied that spirit perfectly. Building meaningful connections is what we aim for, and we're delighted to hear that he has become a friend. Thank you for choosing to travel with us, and we hope to assist you on many more adventures in the future. Safe travels and warm regards!

Portugal 2024.
Portugal | Dec 26 - Jan 4, 2024

D
Dwayne K.
Canada | Reviewed on Jan 05, 2024

Joao did a great job organizing everything for us. All went according to plan and Joao was available on very short notice to provide additional guidance. We would strongly recommend using Joao and his team.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 07, 2024

Hello Dwayne,
Super happy to get your feedback!!
It was lovely to have you and your family traveling in Portugal - should we consider the islands for a future trip?
Wish you an amazing 2024!!
Your friend in Portugal - João

Esther, Kagiso, and Lucy were all so amazing!...
South Africa | Dec 22 - Jan 1, 2024

Stephanie
Stephanie O.
Chicago, IL | Reviewed on Jan 05, 2024
Esther, Kagiso, and Lucy were all so amazing! I don't think our trip to South Africa would have ever actually happened without their guidance and advice and expert itinerary. They were incredible and so is South Africa. They handled all of the overwhelming details, which left us to get to simply sit back and enjoy where we were and the incredible opportunity we had. They were often like our "moms" checking in just enough, but not too much, showed interest in our trip, and provided much... Read more

Esther, Kagiso, and Lucy were all so amazing! I don't think our trip to South Africa would have ever actually happened without their guidance and advice and expert itinerary. They were incredible and so is South Africa. They handled all of the overwhelming details, which left us to get to simply sit back and enjoy where we were and the incredible opportunity we had. They were often like our "moms" checking in just enough, but not too much, showed interest in our trip, and provided much needed advice throughout the trip. It was so helpful and reassuring to know we had expert advocates with us. All of the accommodations were clean, safe, and in good locations with helpful and friendly staff. I am sure we will be using kimkim again on future trips. The only bad part about this trip is now wondering how on earth we'll top it, guess we'll have to go back!

As for reviewing South Africa: I can't possibly say enough good things about this country other than what one local said while we were there "It's like cake, and everyone wanted a slice"

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jan 08, 2024

Hi Steph, this is so amazing to hear, thanks for your wonderful feedback and we hope to see you again! South Africa is so diverse, we have definitely not exhausted the variety of experiences yet ;-).

We spent a wonderful 2 weeks in Morocco. Kimk...
Morocco | Dec 23 - Jan 2, 2024

Krishna
Krishna N.
Chicago, IL | Reviewed on Jan 05, 2024

We spent a wonderful 2 weeks in Morocco. Kimkim provided us with a very nice car and driver, for the entire trip. The hotels and guided tours were excellent. I would definitely use their services again. A special thanks to our driver for being so helpful, patient, and friendly.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jan 06, 2024
Hello Krishna! Warmest thanks for sharing your delightful journey with us! Your experience exploring Morocco for two weeks with our services brings immense joy to our team. It's truly heartening to learn that the car, driver, hotels, and guided tours all lived up to your expectations. We're especially grateful for your kind words about our driver—being helpful, patient, and friendly is exactly the kind of experience we aim to provide. Anticipating the chance to welcome you back and craft... Read more

Hello Krishna!

Warmest thanks for sharing your delightful journey with us! Your experience exploring Morocco for two weeks with our services brings immense joy to our team. It's truly heartening to learn that the car, driver, hotels, and guided tours all lived up to your expectations. We're especially grateful for your kind words about our driver—being helpful, patient, and friendly is exactly the kind of experience we aim to provide.

Anticipating the chance to welcome you back and craft more extraordinary memories for you in the future. Wishing you safe and wonderful travels!

Best regards,
Hamza
Original Travels

Australia and Queenstown, NZ
Australia | Dec 1 - Dec 16, 2023

Daniel
Daniel B.
Lawrence, IN | Reviewed on Jan 05, 2024
Connie was fantastic and made many great recommendations throughout our trip! Our absolute favorite place was Queenstown, NZ—so much to see and do. Our other favorite place was the Reef House Boutique Hotel in Palm Cove... The staff there was ridiculously professional, and it was a great place to stop and relax at the halfway point of our trip. Sydney and Melbourne were both incredibly beautiful cities with a lot going on for tourists. My only suggestion to others: don't go to the Outback in... Read more

Connie was fantastic and made many great recommendations throughout our trip! Our absolute favorite place was Queenstown, NZ—so much to see and do. Our other favorite place was the Reef House Boutique Hotel in Palm Cove... The staff there was ridiculously professional, and it was a great place to stop and relax at the halfway point of our trip. Sydney and Melbourne were both incredibly beautiful cities with a lot going on for tourists. My only suggestion to others: don't go to the Outback in the peak of summer! Other than the extreme heat, our trip was amazing, and our services provided by Kimkim were great.

Hotel Reviews
Radisson Blu Hotel
Sydney

A great spot in the middle of downtown Sydney.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

There were other places on the massive property I would have rather stayed. These rooms were quite ghastly, but probably were cheaper than other spots on the property.

Authenticity & Character
The character is old school and needs some rennovating. Mice can get into the rooms at night if you don't put a towel in the corner of the door.
Location
Everything is in one compound, so there's really no other location it could possibly be.
Staff
Cleanliness & Comfort
Needs rennovation and the rooms are dull.
The Reef Retreat
Palm Cove, QLD

Extremely upscale and accomodating. An insanely amazing staff with a lot of amenities and a beautiful property. A really cool operate-on-your-own bar. Highly recommend!

Authenticity & Character
Extremely authentic and upscale atmosphere
Location
On the main street in the town of Palm Cove
Staff
Absolutely incredible! I wish I remembered everyone's names.
Cleanliness & Comfort
The Savoy Hotel on Little Collins
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Camel Ride
Sunset Camel Ride
Uluru
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Mount Conner 4WD Outback Adventure
Mount Conner 4WD Outback Adventure
Uluru

I would not recommend this tour. While the area is beautiful, the endless drive through the middle of no where was not ideal. The trip advertises Kangaroos and Emus... Our tour guide told us that in the year she'd been working with the company, she'd never seen a Kangaroo. Its on a cattle farm—you will only see cattle. You might see a camel, but even the camels are not good for the cows, so they drive them away. If you're looking to see wildlife, the whole area around Uluru probably isn't great. Our time would have been better spent exploring Uluru or Kata Tjuta for the natural beauty.

Quality of Experience
See review.
Food
Guides, Drivers and Staff
The drivers were kind and fun, and so were the cattle ranchers whose house we stopped at on the way.
Transport
The vehicle was comfortable.
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)
Boutique Wine Tour - Half Day
Boutique Wine Tour - Half Day
Queenstown (NZ)

This was our favorite experience of our trip! Kiwis are all so nice, and our driver was so friendly, fun, and perfect for a whole-day tour. The wines were amazing, and the scenery cannot be beat. Loved everything about this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner Cruise Sydney Harbour Window Seat (from Darling Harbour)
Dinner Cruise Sydney Harbour Window Seat (from Darling Harbour)
Sydney
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in South Florida and New Zealand | Replied on Jan 05, 2024
Hi Daniel
I am thrilled you had a great time and enjoyed your holiday. I am happy to hear that, overall, the expectations of your trip were met, and you brought great memories.
About the tours, I am sorry about that long tour that did not meet your expectations, I am going to speak to the Australia operator and also request information from our product manager. It is supposed to be a scenic tour with lots of wildlife; if it is like you said, we should omit it and avoid disappointment. I am... Read more

Hi Daniel
I am thrilled you had a great time and enjoyed your holiday. I am happy to hear that, overall, the expectations of your trip were met, and you brought great memories.

About the tours, I am sorry about that long tour that did not meet your expectations, I am going to speak to the Australia operator and also request information from our product manager. It is supposed to be a scenic tour with lots of wildlife; if it is like you said, we should omit it and avoid disappointment. I am sorry about the misunderstanding and bad experience.

Overall, it sounds like we met your needs and expectations. I am taking your comments very seriously and sharing them with our AU team and product manager to improve and continue offering great experiences.

We hope to see you soon on another beautiful trip.

Happy New Year, and thank you

Two fun weeks in Colombia!
Colombia | Dec 16 - Dec 30, 2023

Karla
Karla S.
Seattle, WA | Reviewed on Jan 05, 2024
The team planned a fantastic two week trip for us! Everything was smooth and communication was great! We especially loved our guide in Bogotá, Byron, who had a whole fountain of information and historical context to share. And our time in Cartagena with Carolina was very meaningful; we loved the drum workshop and mangrove tour. All of the details were cleanly planned out and made for a relaxing and enjoyable time! Read more

The team planned a fantastic two week trip for us! Everything was smooth and communication was great!

We especially loved our guide in Bogotá, Byron, who had a whole fountain of information and historical context to share. And our time in Cartagena with Carolina was very meaningful; we loved the drum workshop and mangrove tour.

All of the details were cleanly planned out and made for a relaxing and enjoyable time!

Activity Reviews
Mangrove Tour with Local Fisherman (Late afternoon)
Mangrove Tour with Local Fisherman (Late afternoon)
Cartagena

This was such a unique experience! The local fisherman showed us a whole different world in the mangroves. It was so nice to get off the beaten path and check out this area! We learned a ton, and would have never experienced this elsewhere.

Quality of Experience
So unique!
Guides, Drivers and Staff
Transport
Half-Day Coffee Farm Tour
Half-Day Coffee Farm Tour
Medellín

We learned so much about how coffee is grown and made! Great staff, and delicious coffee too!

Quality of Experience
Guides, Drivers and Staff
Transport
Local Fruit Market and Street food Tour
Local Fruit Market and Street food Tour
Bogotá

Byron was a fantastic guide and made this super smooth and very authentic! This again was something we would have never been able to do on our own!

Quality of Experience
Guides, Drivers and Staff
Transport
Drums and Music Workshop
Drums and Music Workshop
Cartagena

For me, this was the highlight of the trip! It was so fun to learn about the history of Cumbia and other Colombian music. The entire drum workshop crew had so much energy. Don't miss this one!

Quality of Experience
Guides, Drivers and Staff
So much energy!
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jan 05, 2024

Dear Karla,
It has been a pleasure meeting you, and thank you so much for writing this review.
It was amazing to have you in Colombia, and Thank you for visiting our home country. We are very glad you enjoyed your time with Byron and Carolina, as well as the Drums and Music workshop and your other experiences in Colombia.

Sending you our very Best Wishes for this year, and we hope you stay in touch!

Hasta pronto Dear Karla, un abrazo!

Best Wishes,
Margoth and The Aracanto Team

Outstanding Trip Due to Great Individuals and Local Touches
Morocco | Dec 26 - Jan 4, 2024

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Baiju S.
Calumet City, IL | Reviewed on Jan 05, 2024
Our first experience using KimKim did not disappoint. Our advisor, Louis, was knowledgeable and responsive in developing our tour of Morocco. The riads were outstanding experiences for a more authentic way to travel through Morocco. The hosts and teams were welcoming and caring, providing their own insights into the areas and culture, and the home-made breakfasts and meals were delicious. Our activities were well-planned and all the guides, classes, and experiences were great. Finally and... Read more

Our first experience using KimKim did not disappoint. Our advisor, Louis, was knowledgeable and responsive in developing our tour of Morocco. The riads were outstanding experiences for a more authentic way to travel through Morocco. The hosts and teams were welcoming and caring, providing their own insights into the areas and culture, and the home-made breakfasts and meals were delicious. Our activities were well-planned and all the guides, classes, and experiences were great. Finally and perhaps most important, our driver for the trip, Said Misser, was truly outstanding. Morocco was an even more spectacular experience because of our conversations with him throughout the journey, his advice, recommendations, and introductions (including to local eats, hidden spots, and Berber music), and his friendship and care. We highly recommend working with Louis to organize your trip to Morocco.

Hotel Reviews
Luxury Camp Chebbi
Merzouga
Riad Kalaa 2
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Casablanca Sud
Casablanca
Riad Mazar Fes
Fes

The best staff. Definitely take them up on the home-cooked dinner with local foods and eats. Our most outstanding meal experience in Morocco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Isfoula
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Spice
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Traditional Cooking Class
Traditional Cooking Class
Morocco
Local specialist: Louis Shannon
Louis
Louis Shannon
Local specialist in Cleveland, Ohio | Replied on Jan 08, 2024
Hello Baiju, Thank you so much for your wonderful review! I'm thrilled to hear that your first experience using KimKim and your tour of Morocco were so enjoyable. It's heartening to know that the riads provided an outstanding and authentic experience and that the hosts and teams went above and beyond to make your stay memorable. I'm glad the activities were well-planned and that you enjoyed the guides, classes, and experiences. Said is a gem, and I'm delighted that he added so much to your... Read more

Hello Baiju, Thank you so much for your wonderful review! I'm thrilled to hear that your first experience using KimKim and your tour of Morocco were so enjoyable. It's heartening to know that the riads provided an outstanding and authentic experience and that the hosts and teams went above and beyond to make your stay memorable. I'm glad the activities were well-planned and that you enjoyed the guides, classes, and experiences.

Said is a gem, and I'm delighted that he added so much to your journey—providing insights, and recommendations, and creating a truly spectacular experience. I appreciate your kind words about my assistance in organizing your trip. Thank you for recommending us, and we hope to assist you in creating more amazing travel memories in the future! Please stay in touch! Best regards, Louis

I am saddened to say that while the planning ...
New Zealand | Dec 26 - Dec 30, 2023

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Marissa S.
Far Rockaway, NY | Reviewed on Jan 05, 2024
I am saddened to say that while the planning experience was good, the support during our trip was lacking and we will not be using kimkim's services going forward. We were booked an a FlexiToursNZ trip from Rotoura to Auckland on Dec 28th. Not only were we not notified in advance about having to change vehicles twice, but when we brought this us to Jon he was not helpful in helping us understand why this happened (I'm actually still waiting on his feedback from his contact at the tour... Read more

I am saddened to say that while the planning experience was good, the support during our trip was lacking and we will not be using kimkim's services going forward. We were booked an a FlexiToursNZ trip from Rotoura to Auckland on Dec 28th. Not only were we not notified in advance about having to change vehicles twice, but when we brought this us to Jon he was not helpful in helping us understand why this happened (I'm actually still waiting on his feedback from his contact at the tour company). After a long day (made even longer by the issues experienced from Rotoura to Auckland) we arrived at a hotel that was old, moldy, and far below expectations. Again in mentioned this to Jon, his answer was that he will take it up with the product team. Needless to say, we did not spend the night there and transferred to another hotel. I am not looking for a refund, but I would like answers as to what happend on our tour and how the product team could send a family (with small children) to hotel with moldy ceilings and peeling paint that is down the block from two strip clubs!

Local specialist: Jon Andrews
Jon
Jon Andrews
Local specialist in Wanaka, New Zealand | Replied on Jan 17, 2024
Hi Marissa, Thank you for the feedback and for letting us know about your experience. For the Flexi Tours Rotorua to Auckland tour through the Waitomo caves, I called to check what happened and they mentioned that as it is such a long day the driver from Rotorua can't drive over his legal hours so they do a vehicle swap halfway to a new driver that can drop you to your Auckland hotel, sorry if this caused any disruption to the day. Apologies again for the quality of the hotel, we use the... Read more

Hi Marissa, Thank you for the feedback and for letting us know about your experience.

For the Flexi Tours Rotorua to Auckland tour through the Waitomo caves, I called to check what happened and they mentioned that as it is such a long day the driver from Rotorua can't drive over his legal hours so they do a vehicle swap halfway to a new driver that can drop you to your Auckland hotel, sorry if this caused any disruption to the day.

Apologies again for the quality of the hotel, we use the Copthorne brand regularly as they are usually such high quality and great service, I'm sorry for your experience with them and as mentioned we have this being investigated as any drop in standards we take very seriously.

I'm glad all round your family enjoyed the tour around New Zealand and please reach out if you ever need anything

Great, detailed planning and accountability for the trip
Kenya | Dec 22 - Dec 29, 2023

Shamli
Shamli S.
San Jose, CA | Reviewed on Jan 04, 2024
I and my husband had an amazing time in Kenya, at both Maji Moto cultural camp and Maasai Mara. The staff at each place we stayed was exceptionally warm and helpful, and we could see that every detail of the trip had been planned meticulously. My only concern was during the planning phase of this trip, where responses to our messages were quite slow at times. Even though the team was working in the background (as was evident later), there were times when we were in panic mode because we had... Read more

I and my husband had an amazing time in Kenya, at both Maji Moto cultural camp and Maasai Mara. The staff at each place we stayed was exceptionally warm and helpful, and we could see that every detail of the trip had been planned meticulously. My only concern was during the planning phase of this trip, where responses to our messages were quite slow at times. Even though the team was working in the background (as was evident later), there were times when we were in panic mode because we had not heard back from the team faster, and were also dealing with lot of issues at home at the same time. Communication is the only area that needs some improvement, but that did not stop Joseph and Nariku Travels from planning a superb experience for us. The trip was our honeymoon and we couldn't have asked for a more perfect and memorable time. Thank you Joseph and Susan!!

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jan 15, 2024
Hi Shamli, Thanks for sharing your kind words about your travels with us in Kenya. We appreciated the opportunity to plan such a special trip for your honeymoon, to create lasting memories as you begin your life together. We do apologize for the slow response in communications at times, as we know it can be stressful to not feel informed about such an important trip. We’re working with our team and partners for hotels, tours and flights to see where the roadblocks happened to interfere with... Read more

Hi Shamli,

Thanks for sharing your kind words about your travels with us in Kenya. We appreciated the opportunity to plan such a special trip for your honeymoon, to create lasting memories as you begin your life together. We do apologize for the slow response in communications at times, as we know it can be stressful to not feel informed about such an important trip. We’re working with our team and partners for hotels, tours and flights to see where the roadblocks happened to interfere with timely communications so that we can do better. In the end it sounds like all went well, so we are happy for that.

We are grateful for your trust in us to provide a great experience, and hope we can plan further African adventures for you in the future.

All the best,
Joseph & Susan

El Calafate, Puerto Natales (Torres del Paine) and Punta Arenas
Patagonia | Dec 22 - Jan 2, 2024

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Sarah F.
Manhattan, NY | Reviewed on Jan 04, 2024
It is hard not to feel how magical it is in Patagonia, the nature is truly exceptional. We really could tell the passion Francisco and his team have for Patagonia. It was evident they wanted us to experience this same passion, and we felt really well taken care of. There were a few occasions were an activity detail was slightly messed up, or we didn't understand information about an excursion (inevitable with travel!) Any time this occurred, Francisco and his team put effort into supporting... Read more

It is hard not to feel how magical it is in Patagonia, the nature is truly exceptional. We really could tell the passion Francisco and his team have for Patagonia. It was evident they wanted us to experience this same passion, and we felt really well taken care of. There were a few occasions were an activity detail was slightly messed up, or we didn't understand information about an excursion (inevitable with travel!) Any time this occurred, Francisco and his team put effort into supporting us and remedying the situation. On one occasion, they booked us a new excursion, which was hugely appreciated. Our favorite overall experience was El Calafate, and we absolutely loved the Torres del Paine hike and Simple Patagonia hotel.

Hotels worth noting:
1. Imago Spa in El Calafate: Solid hotel! Communicative staff, pool was nice to have. Great to start out here. If you are looking for something different, do NOT hesitate to book Estancia Nibepo Aike for lodging as well. I wish we did this - would spend all my time on this estancia!
2. Simple Patagonia: ABSOLUTELY amazing!!!! Staying in one of the small houses with the view of the water was so tranquil. It was a perfect place to come home to after a long hike (there's a bath in the room which is lovely, and the bed is very comfortable as well). The whole property is so peaceful, the staff is so helpful and kind, and the food was delicious. Best hotel by far of our stay, we would recommend this for all future travelers.
3. Casa Bueras: great boutique hotel stay, and this area of Santiago was our favorite. Friendly staff, would recommend!

Experiences:
1. Perito Moreno hike: 10/10, awesome experience and unique. You get to drink whiskey at the top of the glacier!
2. Darwin Kayaking: 11/10 - this was one of our favorite days, and surprisingly so. Would suggest this to any future travelers! The guide is fantastic and friendly, and the fact that it's more intimate (with only 6 people total) made it super special. It's also something different to do in the region, which made it exciting as well.
3. Estancia Nibepo Aike: Absolutely our favorite day - truly exceptional. The nature was so powerful and beautiful. I would suggest this for all future travelers. Spend as much time here as you can, and look into the different excursions they offerent.
4. Torres del paine hike - incredible. Very challenging for newer hikers, but very exciting and rewarding. We did the right side of teh W!
5. Horseback riding in puerto natales - really enjoyable experience! We loved it and would recommend it. Anywhere you can horseback ride in patagonia is worth it!
6. Penguins in punta arenas - very cool and different experience. Would warn travelers that it has a strong chance of being cancelled because of the wind (we were lucky that we got to be there!) Punta Arenas itself does not have much to do. I think Ushuaia might have been more interesting to visit!

Hotel Reviews
Hotel Alma Sur
Punta Arenas

Very loud outside and no air conditioning. Made it hard to sleep. Overall a fine hotel though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Simple Patagonia
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Weskar Lodge
Puerto Natales

Hotel is lovely and has a great view, but rooms are typically fairly small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imago Hotel & Spa
El Calafate

Solid hotel! Communicative staff, pool was nice to have. Great to start out here.

Authenticity & Character
Location
A bit far from town center, but they have a shuttle and it's fairly easy to get a cab. Nicer to be farther removed though!
Staff
Cleanliness & Comfort
Casa Bueras Hotel (ex Lastarria)
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Jan 05, 2024
It sounds like you had an incredible experience in Patagonia! we strive to see our visitors enjoy themselves and become friends after several days of travel. It's wonderful to hear that despite a few hiccups, you have enjoyed it. The El Calafate experience and the Torres del Paine hike seem to have left a lasting impression on you. The Simple Patagonia Hotel also appears to have added to the charm of your journey. It's experiences like yours that make Patagonia truly magical. Thank you for... Read more

It sounds like you had an incredible experience in Patagonia! we strive to see our visitors enjoy themselves and become friends after several days of travel. It's wonderful to hear that despite a few hiccups, you have enjoyed it.

The El Calafate experience and the Torres del Paine hike seem to have left a lasting impression on you. The Simple Patagonia Hotel also appears to have added to the charm of your journey. It's experiences like yours that make Patagonia truly magical.

Thank you for sharing your impressions about this trip for the knowledge of future travelers. Please know that we do everything to make your experiences unforgettable.

Safe travels!

Look no further
India | Dec 21 - Jan 1, 2024

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Tejas D.
Ann Arbor, MI | Reviewed on Jan 04, 2024

This is the best company to use when planning a trip for India. From planning to execution. Very easy to text Ravi, Priya, and Aditya with quick response time before and during trip. They provided an excellent driver Sukhjinder, who was always on time and showed up magically when done with our tour stop.
The tour guides provided Gary Julka (for Agra) and Lovjeet (for Jaipur) were amazing for families of all ages. I will definitely use them again when planning another trip to India and will refer to all my friends.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 05, 2024

Dear Tejas,
Thank you so much for taking out time and sharing your experience with us during your recent family holiday tour to India. We are very happy to hear that you and your family have enjoyed the holiday and we have been able to meet all your expectations. Your feedback and trip reviews are of paramount importance to us. Thanks for your kind words and appreciation.

We look forward to welcoming you and your family on another Indian holiday in times to come,

Warm Regards,

Ravi & Team Active India

This was a trip of a lifetime! It was so love...
Galapagos Islands | Dec 21 - Dec 28, 2023

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Kate M.
Canada | Reviewed on Jan 04, 2024
This was a trip of a lifetime! It was so lovely to have everything planned for when we arrived. The only drawback was paddle boarding was booked for one of our days but you actually need experience to complete this activity so we had to change to a kayak on the day with the provider. It was still a good day. Read more

This was a trip of a lifetime! It was so lovely to have everything planned for when we arrived. The only drawback was paddle boarding was booked for one of our days but you actually need experience to complete this activity so we had to change to a kayak on the day with the provider. It was still a good day.

Hotel Reviews
La Casa de Marita
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora
Location
Staff
Cleanliness & Comfort
Activity Review
Puerto Villamil Stand-Up Paddle Boarding
Puerto Villamil Stand-Up Paddle Boarding
Puerto Villamil

You need to have paddle boarding experience to complete this activity. We had to switch to a kayak on the day.

Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Jan 07, 2024

Hi Kate,

We are happy that you had a good experience, and we promise to make the necessary improvements in the areas you pointed out. I appreciate your candid criticism. We'll surely consider your comments since we're always looking for ways to make our customers' experiences even better. I hope your time on the islands was as enjoyable.
Once again, thank you for visiting Ecuador:)
Warm regards,
Lucía

The trip was amazing. Michael did a fantastic job in planning a full Colombian experience for us!
Colombia | Dec 14 - Dec 28, 2023

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Ben M.
Lacey, WA | Reviewed on Jan 04, 2024

The trip was amazing. Michael did a fantastic job to patiently work through the trip planning and he got it right! I appreciated the variety of the trip and the flexibility when we wanted to make last minute changes.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 04, 2024

Hi Ben,
Thank you so much for your feedback! It's fabulous to hear that you had an amazing trip and that the planning process met your expectations. It was my pleasure to work with you and accommodate any last-minute changes. If you ever plan another adventure in Colombia, don't hesitate to reach out. Safe travels!
Best regards,
Michael & The Chaska Tours Team

Amazing trip to Colombia!
Colombia | Dec 18 - Dec 26, 2023

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Lindsay K.
Shaw, DC | Reviewed on Jan 04, 2024
We had an amazing 9 day trip to Colombia. Michael was very responsive and everything went off with no problems. Read more

We had an amazing 9 day trip to Colombia. Michael was very responsive and everything went off with no problems.

Hotel Review
Hotel Bosques del Saman Alcala
Alcala - Filandia

We did not enjoy this hotel or the location of the hotel. It needs some updating and is very far from most of the tourist things. Breakfast was pretty good but there were very few healthy dinner options for Vegetarians.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Streetfood Experience
Streetfood Experience
Medellín

We loved trying all the fruits and vegetables as well as the yummy street food. We were able to understand the food culture and try new things.

Quality of Experience
Guides, Drivers and Staff
Transport
Medellín Transformation Tour
Medellín Transformation Tour
Medellín

We loved this tour! It showed us so much of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 04, 2024
Dear Lindsay,
Thank you so much for your feedback! I'm happy to hear that you had an amazing family trip to Colombia and that everything went smoothly.
I'm sorry to hear that Hotel Bosques del Saman Alcala didn't meet your expectations. I'll make a note of your comments and I'll let them know about your suggestions.
On a positive note, I'm thrilled that you enjoyed the tours in Medellín. It's great to hear that these experiences provided you with a deeper understanding of the city and its...
Read more

Dear Lindsay,
Thank you so much for your feedback! I'm happy to hear that you had an amazing family trip to Colombia and that everything went smoothly.
I'm sorry to hear that Hotel Bosques del Saman Alcala didn't meet your expectations. I'll make a note of your comments and I'll let them know about your suggestions.
On a positive note, I'm thrilled that you enjoyed the tours in Medellín. It's great to hear that these experiences provided you with a deeper understanding of the city and its food culture.
Your feedback is valuable, and we'll use it to enhance the experience for future travelers. If you have any more detailed comments or suggestions, please feel free to share.
I hope you have wonderful memories from your time in Colombia, and if you ever plan another trip, I'd be more than happy to assist.
Best regards,
Michael & The Chaska Team

Couples trip to Vietnam
Vietnam | Dec 15 - Dec 25, 2023

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Yasmeen A.
the United Arab Emirates | Reviewed on Jan 04, 2024
We loved every Part of our trip to Vietnam.it was customized and planned to suit our preferences
Dat was very thorough and responsive throughout the booking process and while we were in Vietnam he was very helpful and accessible to us in case we needed anything
Read more

We loved every Part of our trip to Vietnam.it was customized and planned to suit our preferences
Dat was very thorough and responsive throughout the booking process and while we were in Vietnam he was very helpful and accessible to us in case we needed anything

Hotel Review
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 12, 2024

Dear Yasmeen,
Thank you so much for sharing your experience. We are so glad to see that you have enjoyed your trip to Vietnam. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again on your next trip to Vietnam or any Southeast Asia countries!
Sincerely,
Dat

Amazing Philippines
Philippines | Dec 18 - Jan 3, 2024

Paolo
Paolo L.
Italy | Reviewed on Jan 04, 2024
Overall, our family has enjoyed this trip a lot as it was varied with culture, nature, experiences and food! To fireflies to tarsiers, everyday was filled with something brand new and exciting. In addition to all the memorable activities, the people and guides we met made a huge difference. The shoutouts go to Jonas as he taught us the basics of free-diving (which we were able to apply on our snorkelling) and was attentive to our preferences on this journey. Adding on to our experience on... Read more

Overall, our family has enjoyed this trip a lot as it was varied with culture, nature, experiences and food! To fireflies to tarsiers, everyday was filled with something brand new and exciting. In addition to all the memorable activities, the people and guides we met made a huge difference. The shoutouts go to Jonas as he taught us the basics of free-diving (which we were able to apply on our snorkelling) and was attentive to our preferences on this journey. Adding on to our experience on our island hopping, the food was always high quality and immersed us in the Philippine cuisine. Our personal favourite were the banana cue for dessert ( a snack for us after the long but fun day) On the other hand, our boat transfer with Amick and spectacular sights was made even more remarkable as … taught us about the marvels of the sea. Our holiday flew by as we were accompanied by fish, turtles, and wild dolphins!! As a recommendation for your programme, we thought that canyoning was an unforgettable memory and would be highly enjoyed by anyone who loves adventure as we jumped into the crystal waters and hiked in the serene greenery. In conclusion, if you are seeking a mind-relaxing yet intrepid vacation, the Philippines has everything you need! Thanks a lot Leo for planning this memorable trip!

Hotel Reviews
Bohol Beach Club
Bohol
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Express Manila New Port City
Pasay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hue Hotels and Resorts Puerto Princesa
Puerto Princesa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coron Westown Resort
Coron
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lime Resort
El Nido
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crimson Resort and Spa Mactan
Cebu
Staff
Cleanliness & Comfort
Activity Reviews
Island hopping in El Nido - Tour A
Island hopping in El Nido - Tour A
El Nido
Quality of Experience
Food
Guides, Drivers and Staff
Transport
private large boat was used
Island hopping in El Nido - Tour C
Island hopping in El Nido - Tour C
El Nido
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private large boat was used
El Nido to Coron 3 day boat expedition
El Nido to Coron 3 day boat expedition
Philippines
Quality of Experience
Food
Rea was cooking avresti breakfast and amazing lunch on the way. Fantastic, we took a breakfast at 07:00 am in a desert Island !
Guides, Drivers and Staff
Amick and area were very Friendly and we were fascinating about the sea life explained by Amick
Transport
private very comfortable boat was used
Powder Day: Sand and Stellar Beaches
Powder Day: Sand and Stellar Beaches
Coron
Quality of Experience
io
Food
Guides, Drivers and Staff
no to much interaction on the entire trip with the guide and boat staff only the minimum indication was given but we were followed very carefully during the trip
Transport
Private minivan and large bit was used
El Nido via ferrata
El Nido via ferrata
El Nido
Quality of Experience
Maybe we had high expectation but the escursioni take in overall 30 min
Guides, Drivers and Staff
Not to much interaction with the guide
Transport
the Car was good but came very late on the agreed time
Puerto Princesa Underground River Day Tour
Puerto Princesa Underground River Day Tour
Philippines
Quality of Experience
Food
The stop on the way to Porto P.. for breakfast didn t have to much choose and all local food not really fresh
Guides, Drivers and Staff
Transport
Dolphin Spotting and Snorkeling in Balicasag Island
Dolphin Spotting and Snorkeling in Balicasag Island
Philippines
Quality of Experience
Food
Very good cooked in front of us on the BBQ of the boat
Guides, Drivers and Staff
Transport
Very large and comfortable boat
Pinatubo Volcano Off-Roading and Hiking Day Trip
Pinatubo Volcano Off-Roading and Hiking Day Trip
Manila
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coron Lagoons & Lakes Day Tour
Coron Lagoons & Lakes Day Tour
Coron
Quality of Experience
Food
Prepared on the boat and serve to the Island
Guides, Drivers and Staff
Transport
Private large and comfortable boat was used
Coron Town Day Tour
Coron Town Day Tour
Coron
Quality of Experience
Guides, Drivers and Staff
The guide tour was amazing and well prepared
Transport
Provate large and comfortable boat was used
Canyoneering in Kawasan Falls
Canyoneering in Kawasan Falls
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cebu City and Mactan Island day tour
Cebu City and Mactan Island day tour
Philippines
Quality of Experience
Guides, Drivers and Staff
Friendly and flexible tour guide
Transport
Bohol Island Day Tour
Bohol Island Day Tour
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking with fireflies
Kayaking with fireflies
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manila Day Tour
Manila Day Tour
Philippines
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Jan 04, 2024

Hi Paolo,

Thank you for your great review and photos, I'm glad your family had a wonderful Philippine vacation! I'm very happy that you loved the activities and your guides. Thank you for choosing to travel with us. It was a pleasure for me to organize this trip for you and I hope to put together another adventure for you in the future. I also specialize in Colombia and the Western US so let me know if you ever consider those places for your next family vacation!

Awesome trip, superbly organized
Patagonia | Dec 20 - Dec 31, 2023

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Preten P.
United Kingdom | Reviewed on Jan 04, 2024
Our entire trip was planned by the Kim Kim team (Erin, Nara and Laura). It went smoothly and meant we didn’t need to organise much ourselves at all. They were super helpful right from the start and met us at the beginning of our trip to help answer any questions and go through the itinerary. The team had cleverly scheduled our W trek itinerary well ensuring we were camping / sleeping at the best spots and at the best times. Throughout our trip if we had any further follow ups or problems she... Read more

Our entire trip was planned by the Kim Kim team (Erin, Nara and Laura). It went smoothly and meant we didn’t need to organise much ourselves at all. They were super helpful right from the start and met us at the beginning of our trip to help answer any questions and go through the itinerary. The team had cleverly scheduled our W trek itinerary well ensuring we were camping / sleeping at the best spots and at the best times. Throughout our trip if we had any further follow ups or problems she would respond instantly. We cannot thank them enough for making our trip enjoyable and helping it run smoothly.
Thank you!

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Jan 04, 2024

Hi Preten,

Thank you so much for this kind feedback and review! We are so happy that you enjoyed your trip and I can say wholeheartedly that everyone on our team enjoyed working with you. Thank you for being kind and flexible (Patagonian weather, as you learned, sometimes presents changes) and an all around delight to plan with.

Wishing you the best!
Erin

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