Kimkim Trip Reviews

4.8
Based on 16,777 ratings
Read 16,777 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The entire Kim Kim team did an excellent job ...
Greece | Jun 15 - Jun 24, 2025

N
Nelsha H.
Tanzania | Reviewed on Jun 30, 2025
The entire Kim Kim team did an excellent job from Day 1 from the planning, recommendations and listening to our requests to ensure we were getting what we needed and within our budget. We had a great time - hotels were great and the detailed trip plan made everything seamless and easy to follow. Thank you Siena and Lea and others on the team for making our 10 year anniversary trip to Greece so memorable! Read more

The entire Kim Kim team did an excellent job from Day 1 from the planning, recommendations and listening to our requests to ensure we were getting what we needed and within our budget. We had a great time - hotels were great and the detailed trip plan made everything seamless and easy to follow. Thank you Siena and Lea and others on the team for making our 10 year anniversary trip to Greece so memorable!

Hotel Reviews
Rocabella Santorini Hotel & SPA
Santorini

Great views but water in the pool and plunge pools too cold to allow us to really enjoy the amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Liana Beach Hotel & Spa
Naxos

Great service, amenities and location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens

Nice and simple, good location. There was no water one morning but they were able to resolve within half a day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Siena Mueller

Both guides, Oslo and Bergen were wonderful. ...
Norway | Jun 11 - Jun 23, 2025

Jim
Jim F.
Minneapolis, MN | Reviewed on Jun 30, 2025
Both guides, Oslo and Bergen were wonderful. They explained so much about history of Oslo and Bergen Read more

Both guides, Oslo and Bergen were wonderful. They explained so much about history of Oslo and Bergen

Hotel Review
Walaker Hotel
Solvorn

The folks at Walaker attend to every detail. Perfect grounds, wonderful staff, comfortable accommodations,

Authenticity & Character
Very well preserved
Location
Staff
Everyone was attentive to guests needs
Cleanliness & Comfort
All good
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 05, 2025

Dear Louise and Jim,
Thank you very much for your kind review.
It has been an absolute pleasure to cooperate with you throughout this trip. From the very beginning, our communication has been amazing, and I appreciate the trust you’ve placed in me along the way.
I'm so happy to hear that everything went as planned and that you left with wonderful memories of this adventure through beautiful Norway.
Wishing you and your family all the best. :)
Mathia

Angel was amazing with our Japan tour. We had...
Japan | Jun 7 - Jun 25, 2025

Heidyie Enith
Heidyie Enith F.
Flagami, FL | Reviewed on Jun 30, 2025
Angel was amazing with our Japan tour. We had an awesome trip! Read more

Angel was amazing with our Japan tour. We had an awesome trip!

Hotel Reviews
Imperial Hotel
Tokyo

This place was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imperial Hotel Osaka
Osaka

Is nice but not Tokyo nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carpets need to be changed
Gora Kansuiro
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 03, 2025

Hi Heidyie,
Thank you so much for sharing your kind feedback — I’m so happy to hear that you had such a wonderful trip. It was a pleasure to help plan it, and I'm sharing in your joy! I hope we'll have the chance to work together again in future adventures.
Best,
Angel

Warm regards,

Len was the best guide we have ever had. And ...
Cambodia | Jun 11 - Jun 24, 2025

Kristin Love
Kristin Love N.
Los Angeles, CA | Reviewed on Jun 30, 2025
Len was the best guide we have ever had. And Sokin was great, too. We felt lucky to have such great guides, although we loved the time we didn't have a guide, too. Read more

Len was the best guide we have ever had. And Sokin was great, too. We felt lucky to have such great guides, although we loved the time we didn't have a guide, too.

Hotel Reviews
Treeline Urban Resort
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maisons Wat Kor

The hotel does its best to be a very nice place. The place feels like it needs updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palace Gate Hotel & Resort
Phnom Penh
Farmhouse Resort & Spa
Sameakki Mean Chey

Beautiful hotel but we felt stranded in the middle of nowhere. It was really a way of breaking up the drive but I wish we had stayed 1 night instead of 2.

Authenticity & Character
Location
Staff
Mediocre guide. He spoke Khmer with the basketweaving patrons and didn't translate. It made the experience feel like we were watching TV rather than being involved in our travels.
Cleanliness & Comfort
Activity Reviews
Afternoon Riverside Walk Phnom Penh
Afternoon Riverside Walk Phnom Penh
Phnom Penh

We did this on our own and it was entertaining but very hot.

Angkor Wat  morning visit
Angkor Wat morning visit
Siem Reap

Completely and utterly amazing. We were there on the summer solstice and it was HOT but amazing. Sokin is a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Sombok
Dinner at Sombok
Phnom Penh

We really didn't like the food. Fancy shmancy with tiny serving sizes. Not my cup of tea.

Sunset cruise, Phnom Penh
Sunset cruise, Phnom Penh
Phnom Penh

This was fine. It costs $8 each and we paid for our own drinks and walked from our hotel, so I'm not sure why we signed up in advance. There are many options.

Intro to Battambang
Intro to Battambang
Battambang

Sokin is a great tour guide.

Walking tour in Battambang
Walking tour in Battambang
Battambang

Sokin is a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Farmhouse Village tour: Basket Weaving & Firehouse Ant
Farmhouse Village tour: Basket Weaving & Firehouse Ant
Kampong Chhnang

The basket weaving itself and the firehouse ants were interesting, but our guide talked the entire time in Khmer with the hosts and didn't translate very often, leaving us just watching. We felt like spectators.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day countryside local industries cycling with lunch
Full day countryside local industries cycling with lunch
Battambang

This would have been really fun if we hadn't boiled on the bike. We made it for a couple of hours and then switched to a car, which was gloriously following us. I imagine we were not the first to not want to die of heat stroke. The stops were interesting insights into rural Cambodian life.

Royal Palace
Royal Palace
Phnom Penh

Len is an amazing tour guide and this is an amazing place.

Quality of Experience
Guides, Drivers and Staff
Transport
Phnom Penh to Farmhouse Resort via Udong
Phnom Penh to Farmhouse Resort via Udong
Cambodia

Udong was an interesting place to visit. Len walked us up to the temple and through the market, which was awe inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
Champey Academy of Arts
Champey Academy of Arts
Phnom Penh

Inspiring

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival at Farmhouse Resort & Spa
Arrival at Farmhouse Resort & Spa
Kampong Chhnang

This place was fine. I wouldn't want to return.

Hill temple visit
Hill temple visit
Kampong Chhnang

Pretty cool to see a temple from the year 657 if I remember correctly. Pretty run down but that's to be expected in the countryside.

Phare Ponleu Selpak in Battambang
Phare Ponleu Selpak in Battambang
Battambang

We loved the circus

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Jaan Bai
Dinner at Jaan Bai
Battambang

Not a fan of the food.

Phnom Penh Heritage Tour
Phnom Penh Heritage Tour
Phnom Penh

This is a glorification of French colonialism. We left half way through the trip and tipped the tuk tuk driver who was not at fault for the content of the ipads and the blah blah about architecture from a French perspective without once acknowledging the cost to Cambodians of the French occupation. We complained and we were only given reasons why they offer this tour. Skip it.

Quality of Experience
Guides, Drivers and Staff
Transport
Artisans of Satcha & Made in Cambodia Market
Artisans of Satcha & Made in Cambodia Market
Siem Reap

The Made in Cambodia market was great. We ended up going there twice on our own. The Satcha market is super fancy and overpriced, but you get to see artisans at work. I guess if you have unlimited funds then you would get the nicest crafts there.

Short cyclo tour to Wat Phnom
Short cyclo tour to Wat Phnom
Phnom Penh

Fun to see the sights by Cyclo. We also visited Wat Phenom, which was great.

{{start_location}} to {{end_location}} via Ondong Russey
{{start_location}} to {{end_location}} via Ondong Russey
Cambodia

We loved visiting the pottery place. The family was interactive and super fun. And we were with Sokin who translated everything. It was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Heritage village of Wat Kor
Heritage village of Wat Kor
Battambang

We stayed a very short time to see a traditional Khmer house and hear some family history.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day temple exploration by remork (with lunch) - Angkor Thom/Grand Circuit
Full day temple exploration by remork (with lunch) - Angkor Thom/Grand Circuit
Siem Reap

Holy long day of touring! This was completely amazing and completely exhausting! Come rested and enjoy every stop!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bamboo train ride
Bamboo train ride
Battambang

We kept hearing about the bamboo train and it didn't disappoint.

A (mini) day in the life rural experience
A (mini) day in the life rural experience
Siem Reap

Mind blown.

Banteay Srei & Apopo Hero Rats
Banteay Srei & Apopo Hero Rats
Siem Reap
{{start_location}} to {{end_location}} visiting Mechrey
{{start_location}} to {{end_location}} visiting Mechrey
Cambodia

This adventure to a floating village is not for the faint of heart. I found it very challenging but it's one of the experiences I think about most often now that I'm home. Crazy to see 500 families living in floating homes. The river is their life and the sanitation made me woozy. I didn't eat a thing that was served since there was no clean water or soap in the vicinity, but it was eye opening, to say the least.

Quality of Experience
Food
Sanitation. There was zero soap in a place that has dirty water. My brain couldn't handle that...don't know about my belly since I didn't eat.
Guides, Drivers and Staff
Transport
Dinner at Spoon's Restaurant
Dinner at Spoon's Restaurant
Siem Reap

We loved our dinner at Spoons. It was delicious and the staff was great. What a great organization!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner at HAVEN Restaurant
Dinner at HAVEN Restaurant
Siem Reap

We loved our dinner at HAVEN. It was delicious and the staff was great. What a great organization! We went back on our free night and wish we had gone there again rather than going to Chempey.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ta Phrom with optional sunset
Ta Phrom with optional sunset
Siem Reap

Sokin is a great guide. This is a beautiful temple even though we were pretty templed-out by this time.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Chanrey Tree
Dinner at Chanrey Tree
Siem Reap

Not my cup of tea. Beautiful place but the food is super fancy with tiny portions.

Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Jun 30, 2025
Dear Kirstin,
Thank you very much for the detailed feedback. We do appreciate it.
We were delighted to read that Len was your best guide ever. And Sukin also did an excellent job. There are two of our favourite guides who are both very passionate about Cambodia.
We will share the comments about Farmhouse Resort so they can mention to the guide to translate and interact more with the guests. Previous feedback was fine, but it might be a newer guide. In any case, it's good to reinforce they do...
Read more

Dear Kirstin,
Thank you very much for the detailed feedback. We do appreciate it.
We were delighted to read that Len was your best guide ever. And Sukin also did an excellent job. There are two of our favourite guides who are both very passionate about Cambodia.
We will share the comments about Farmhouse Resort so they can mention to the guide to translate and interact more with the guests. Previous feedback was fine, but it might be a newer guide. In any case, it's good to reinforce they do need to translate, even if it's just chit chat, so guests know what is being talked about.
Also, we definitely noticed you did not enjoy the Heritage tour. It is designed to provide an insight into a certain period of Cambodian history. Exploring all the stops with a local guide would take more than a day. However, yes, it's produced by a French expat. We will reevaluate and make sure if it is appropriate for all guests.
Thanks again for travelling with us in Cambodia. It was a pleasure to catch up briefly at your Siem Reap hotel and hope that when planning your next trip you check with Kimkim to see if they have a local expert to assist in your travel planning.
Best regards from Siem Reap,
Steve.

Hien stayed connected to us while we traveled...
Thailand | May 27 - Jun 11, 2025

Kristin Love
Kristin Love N.
Los Angeles, CA | Reviewed on Jun 30, 2025
Hien stayed connected to us while we traveled and helped us when a few things went differently than expected. We stayed at nice places and had great guides and drivers the whole way. We loved Thailand and I feel like we saw the best of what there was at the places we chose to visit. Great experience! Read more

Hien stayed connected to us while we traveled and helped us when a few things went differently than expected. We stayed at nice places and had great guides and drivers the whole way. We loved Thailand and I feel like we saw the best of what there was at the places we chose to visit. Great experience!

Hotel Reviews
The Legendha Sukhothai Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Prime Rang Nam, Your Tailor Made Hotel

This was the only hotel I didn't like on our trip. The lobby was nice but the rooms need renovating.

Cleanliness & Comfort
Lampang River Lodge
Lampang

Lampang is not a place to stop that is worth stopping. Neither is this lodge a place that is worth staying. It was dingy and musty and not a place I would recommend to anyone. But it's probably the best that Lampang has to offer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Na Nirand Romantic Boutique Resort

Gorgeous, amazing place and staff. Excellent location. Just great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reverie Siam Resort

Beautiful hotel. Wish it was closer to town. Food is mediocre.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bo Phut Resort and Spa

Glorious hotel with amazingly responsive staff and good food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amaranth Suvarnabhumi Hotel
Bangkok

Clean and basic. Close to the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half day combined Grand Palace Temples city tour
Half day combined Grand Palace Temples city tour
Bangkok

This would have been completely amazing if we hadn't felt rushed. We were only there for 1 1/2 hours and it's a HUGE and BEAUTIFUL place.

Quality of Experience
Guides, Drivers and Staff
Transport
Pai – Pai Canyon – Bamboo Rafting Into Tham Lodge Cave
Pai – Pai Canyon – Bamboo Rafting Into Tham Lodge Cave
Pai

We were unable to go on the rafts due to it being rainy season. The caves reek of bat poop and you have to walk through dying birds on the rickety walkways to get inside the caves. I would have never gone if I had known what it really would be like. Don't trust the photos.

Koh Phangan Tour Full Day
Koh Phangan Tour Full Day
Ko Samui

This was a very long day on a boat to see some mediocre places. There was no snorkeling as the water was not clear due to the rainy season, which we were not told in advance. And they kept us out fishing even as a storm came in, so the ride back in was terrible. And the staff smoked the entire trip, which made finding anywhere to lounge really challenging. I did not enjoy this day on the boat so we canceled our boat tour the next day because none of us could face being stuck back on the water all day again.

Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok

This was fun to see. It's a long drive, which I didn't expect.

Quality of Experience
Guides, Drivers and Staff
Mostly they got us there, told us a few things, and left us to explore on our own.
Transport
The van was comfortable.
Leisure Day in Hot Springs
Leisure Day in Hot Springs
Pai

This was sweet time as a family to soak and hang out. There is nothing particularly fabulous about this place but it was nice downtime that was much needed by this point in our trip.

Bangkok evening street food tour
Bangkok evening street food tour
Bangkok

This provided us with a bunch of food, but we were so exhausted from our international flight that it was hard to enjoy. We had also just had lunch and our guide suggested that we do this tour in the afternoon instead of the evening. I'm not sure why we said yes when none of us were hungry.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sukhothai  sightseeing – Lampang
Sukhothai sightseeing – Lampang
Sukhothai

Sukhothai is gorgeous. We only saw a tiny fraction of what is there. It was fun to be on bikes but it was also very HOT.

Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Join in) – Doi Suthep Hill (B/L)
Elephant Jungle Sanctuary (Join in) – Doi Suthep Hill (B/L)
Chiang Mai

Beautiful experience at an actual sanctuary that cares for the elephants.

Quality of Experience
Guides, Drivers and Staff
Transport
Lampang Visiting - Travel to Chiang Mai
Lampang Visiting - Travel to Chiang Mai
Lampang

There is absolutely no reason to visit Lampang.

Chiang Mai - Mok Fah Waterfall - Chinese Village - Pai
Chiang Mai - Mok Fah Waterfall - Chinese Village - Pai
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Lesson in Asia Scenic Thai Cooking School (afternoon visit)
Cooking Lesson in Asia Scenic Thai Cooking School (afternoon visit)
Chiang Mai

We loved this activity. We were all tired from a long drive and really didn't want to go, and we all still LOVED it. The food was amazing and getting the recipes was an extra bonus.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jul 01, 2025

Dear Kristin,

Thanks so much for your detailed review! We’re really glad to know that you enjoyed your holiday in Thailand.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

I wish you and your family many more happy travels ahead and hope to see you again.

Thanks again for the review and for being such a great customer.
With my best regards,
Hien

Diana did a wonderful job planning our Portug...
Portugal | May 31 - Jun 7, 2025

T
Tara D.
Dallas, TX | Reviewed on Jun 29, 2025
Diana did a wonderful job planning our Portugal trip. From the moment that we were picked up at the aiport in Lisbon to the day that we were dropped off at the Porto airport, everything was seamless. Our first driver, Carlos, went out of his way to make sure that everything was perfect. Our driver in Porto, Ricardo, was equally as wonderful. They even set up dinner with locals at their home. Having all of this arranged made this a true vacation!!! I would highly recommend using KimKim to... Read more

Diana did a wonderful job planning our Portugal trip. From the moment that we were picked up at the aiport in Lisbon to the day that we were dropped off at the Porto airport, everything was seamless. Our first driver, Carlos, went out of his way to make sure that everything was perfect. Our driver in Porto, Ricardo, was equally as wonderful. They even set up dinner with locals at their home. Having all of this arranged made this a true vacation!!! I would highly recommend using KimKim to plan your next vacation!

Hotel Reviews
PortoBay Marquês
Lisbon

Wonderful accommodations!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Convenient and updated apartment!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Jun 30, 2025

Hi Tara!
Thank you sooo much for your kind review. It truly means a lot to us! We’re thrilled to hear that our team, especially our drivers, helped create such an authentic experience during your time here.
We’d love to welcome you and your family back to Portugal someday!
Thank you for your trust! 😊
Your friend in Portugal - Diana

Italy 2025
Italy | Jun 10 - Jun 25, 2025

Jim
Jim R.
Denver, CO | Reviewed on Jun 29, 2025
The accommodations were in very nice locations and the size of the rooms excellent. Having free access to laundry machines in Rome was a nice addition since this was the midpoint of our trip. While the day was very hot, the Tuscany bike trip was great. Peter was excellent in making sure we were safe and hydrated. Having restaurants right outside our door in all locations, especially Venice was a real treat after a long day. Our Grandson was traveling with us and Anita was attentive and... Read more

The accommodations were in very nice locations and the size of the rooms excellent. Having free access to laundry machines in Rome was a nice addition since this was the midpoint of our trip. While the day was very hot, the Tuscany bike trip was great. Peter was excellent in making sure we were safe and hydrated. Having restaurants right outside our door in all locations, especially Venice was a real treat after a long day. Our Grandson was traveling with us and Anita was attentive and easy to work with in planning special activities for him. We really liked the travel app and wished our France portion had the same access. This is the second time we have used Kim Kim and will always keep them in mind as we plan more adventures.

Hotel Reviews
Hotel Carnival Palace
Venice

Great quiet location with restaurants and water taxi stands close by. Friendly staff and a more than adequate breakfast.

Authenticity & Character
location and staff
Location
Quite residential area right on a canal
Staff
Accommodating and friendly
Cleanliness & Comfort
nothing to add
Aparthotel Trianon Borgo Pio

nice location, small apartment with free access to laundry machines. Bathroom was a little small but workable

Activity Reviews
Guided Visit of Venice: St. Mark’s Basilica with Terrace Access & Doge’s Palace
Guided Visit of Venice: St. Mark’s Basilica with Terrace Access & Doge’s Palace
Venice

We did this on the day we arrived. The guide was very knowledgeable

Family Workshop: Decor Your Own Venetian Mask
Family Workshop: Decor Your Own Venetian Mask
Venice

Great activity that both the grandparents and the grandson enjoyed. The masks made it all the way home.

Enchanting Florence Biking Adventure
Enchanting Florence Biking Adventure
Florence

It was a very hot day but Peter made sure we were safe and well hydrated. See the country side on a bike was special.

Guides, Drivers and Staff
Pasta Making Class with Gelato
Pasta Making Class with Gelato
Italy

Great fun time. The chef was great and enjoying the food you had just prepared was a treat.

Guided Visit: Vatican Museums & Sistine Chapel
Guided Visit: Vatican Museums & Sistine Chapel
Italy

Our guide was extremely knowledgeable but provided too much information for our grandson.

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jul 01, 2025

Hello Carole and Jim, thank you so much for your review! My Team and I are glad to hear that you enjoyed your trip and our local guides. It was a pleasure to personalize everything to match your travel schedule and preferences. We’d love to help you plan future adventures to Spain, Portugal, Italy, or Morocco! All the best from Espiritu Travel Team!

We had the trip of a lifetime in Costa Rica! ...
Costa Rica | May 22 - May 31, 2025

Molly
Molly R.
Chicago, IL | Reviewed on Jun 29, 2025

We had the trip of a lifetime in Costa Rica! I love to see new places but I think we will return to Costa Rica again because there was so much to do and see. Holden was amazing at planning the trip for us and listened to my wants and put together the perfect trip. Wilman with Serendipity Adventures was so helpful while we were there! Figuring out adjustments to the plans that I would throw at him. They were both so knowledgeable and helpful!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 30, 2025

Thank you Molly for recognizing the efforts of my coworkers. I'm glad you had a great family experience in Costa Rica. We look forward to your next visit!

Thank you
Holden Ketchum
Serendipity Adventures

We had a fantastic experience planning our Ic...
Iceland | Jun 22 - Jun 26, 2025

M
michael c.
Atlanta, GA | Reviewed on Jun 29, 2025
We had a fantastic experience planning our Iceland trip through kimkim. I came across the site while trying to pull together some initial plans for a trip to Iceland, and I'm so glad I did. Our agent, Gummi (Gudmundur Oli), was incredibly helpful and always timely with responses. We discussed our price range, what we liked to do on vacation, and what we were hoping to see in Iceland. He really listened to what we wanted from the trip and built a personalized plan that we fine-tuned... Read more

We had a fantastic experience planning our Iceland trip through kimkim. I came across the site while trying to pull together some initial plans for a trip to Iceland, and I'm so glad I did. Our agent, Gummi (Gudmundur Oli), was incredibly helpful and always timely with responses. We discussed our price range, what we liked to do on vacation, and what we were hoping to see in Iceland. He really listened to what we wanted from the trip and built a personalized plan that we fine-tuned together. Once our flights were booked, Gummi handled everything else. The daily travel links with all our stops on Google maps and time-specific schedules he provided were a game changer, helping us stay on track and make the most of every day.

It was an extremely smooth, thoughtful, and genuinely enjoyable experience.

Hotel Reviews
Hótel Grímsborgir by Keahotels
Ásborgir

Fantastic hotel. Great location for our travels and great food. We wish we could have stayed longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Fantastic hotel. Great location, great personality, great food. Amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vík Apartments
Vik I Myrdal

It was great to have an apartment style place to stay. It had everything we needed and was so convenient. Great location in Vik and just wonderful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

What a fun excursion. Our guide Peter was knowledgeable and so nice. We all loved this experience

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Jökulsárlón Glacier Lagoon by Amphibian Boat
Explore Jökulsárlón Glacier Lagoon by Amphibian Boat
Iceland

AMAZING!!! Even though it was sleeting, this was such a wonderful experience. Great pictures and so much fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 03, 2025

Thank you for the kind review Michael!
I am very happy to read that you were happy with everything and that the trip was a great success.
I do hope we'll see you in Iceland soon again :)

Azores with my son and daughter
Portugal | Jun 14 - Jun 21, 2025

Gail
Gail M.
Maplewood, NJ | Reviewed on Jun 29, 2025
My son, daughter and I had a wonderful experience visiting the Azores. The beauty of San Miguel and Terceira exceeded our expectations. Raquel did an amazing job organizing the trip - she listened to our requests and coordinated the adventure. The most wonderful part of our experience was our San Miguel guide Natasha. She took us on amazing hikes, told us about the island's people and culture, and we just loved learning everything from her. Natasha organized a lovely lunch with a local... Read more

My son, daughter and I had a wonderful experience visiting the Azores. The beauty of San Miguel and Terceira exceeded our expectations. Raquel did an amazing job organizing the trip - she listened to our requests and coordinated the adventure. The most wonderful part of our experience was our San Miguel guide Natasha. She took us on amazing hikes, told us about the island's people and culture, and we just loved learning everything from her. Natasha organized a lovely lunch with a local dairy farmer and his wife - the highlight of the trip! Our guides in Terceira were terrific as well - we learned so much about the history of Terceira. An added bonus was that we arrived during one of the island's festivals and were able to enjoy that as well. Thank you for this wonderful memory.

Hotel Reviews
Açores Autêntico Boutique Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Açores Atlântico
Ponta Delgada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno

A great trip all around.
Scotland | Jun 6 - Jun 18, 2025

Brian
Brian M.
Ashburn, VA | Reviewed on Jun 29, 2025
The trip was wonderful from beginning to end. Pauline sat down with us via Zoom to understand what we were looking for. She was responsive to questions we asked and changes we wanted to make. There were little touches like a welcome postcard and drinks at one of the hotels that added a tone to the entire trip. Almost everything recommended was worthwhile. The hotels and B&Bs were wonderful, especially those outside the main cities: Bunchrew House, Taransay House, No. 26 by the Sea,... Read more

The trip was wonderful from beginning to end. Pauline sat down with us via Zoom to understand what we were looking for. She was responsive to questions we asked and changes we wanted to make. There were little touches like a welcome postcard and drinks at one of the hotels that added a tone to the entire trip.

Almost everything recommended was worthwhile. The hotels and B&Bs were wonderful, especially those outside the main cities: Bunchrew House, Taransay House, No. 26 by the Sea, and Malmaison Edinburgh City were perfect and they were very accommodating to our dietary needs. Rooms were not big, but they were always comfortable. Please note, if you are from the USA and ask for King sized beds we discovered there is a difference. Many places have "hotel kings" which are US queen sized beds. "Super Kings" are US kings.

The standout guides and activities were:
1) Walking tour with Gareth--Gareth is knowledgeable and personable. He was able to tweak things on the fly to answer our questions and needs. We could have kept going for hours.
2) Culloden Battlefield Private Tour--Rhona is a wealth of knowledge and really fun to be with. She provided all the history and background to help us understand the significance of the battle for the Scots and the entire United Kingdom.
3) Highlands Wildlife Safari--We did not know exactly what to expect from this experience, but we had a wonderful time with our guide. We saw five very different habitats within Cairngorms National Park and we learned more about the trees and wildlife than I can possibly remember. The Hairy coos were an extra special bonus. It was definitely worth the time.
4) Trotternish Loop--This is an amazing drive and I am sorry we did not have more time to spend on the drive. Allot more than half a day to truly enjoy it and be able to get to your next activity.
5) Oban Distillery Tour--We did more than a few distillery tours, and even more tastings. Oban was the best tour of the lot. It was informative and fun.
6) Three Chimney's dinner--Out in the middle of nowhere sits this excellent restaurant with a fantastic tasking menu. We had the seven course tasting menu and it was worth every penny. It was Scottish food re-imagined and served by an outstanding cast. On the way home, we had one of the best moments of the entire trip when we got stuck in an Isle of Skye traffic jam. The road cut through a paddock and the sheep were not moving off the road for anyone.
7) Soul Sisters Cafe and Cooking Class--We wanted to do something different and asked Pauline to arrange a cooking class for us. They found this wonderful cafe in Glasgow that serves middle eastern and Scottish food and provides jobs and training to immigrant women. They welcomed us warmly with a delicious lunch and true hospitality. We learned to make scones, but as we chatted with them and watched what they were preparing in the kitchen they shared all sorts of extra information and tastes. I only wish we had known about the Algerian Flatbread, because that would have been an awesome class to take.
8) Our best "accidental" experience was at the Three Berries Farm just north of Inverness. I got of at the second exit of the roundabout instead of the third and we happened upon this local market. They make homemade baked goods and sell the freshest fruits and veggies they can. It is clearly a locals place, but they were kind enough to explain all sorts of things and give us tastes of things that were new.
9) Not something we did through Kim Kim, but on our last day we added Afternoon Tea at the Dome in Edinburgh. It was a wonderful way to bring our trip to a close. It is elegant and fun.

We had a few hiccups with communication, but everyone from KimKim's staff and the Highpoint staff worked hard to get things right. In fact, we decided to change our itinerary one day and with enough notice they were able to get us refunds for the activity we were going to skip.

Hotel Reviews
Novotel Glasgow Centre
Glasgow

This is a chain hotel. It was clean and comfortable, but not memorable. I think this was more of a business hotel than tourist hotel. Their on-site parking is a very small lot and probably one of the most traumatic driving experiences of our time in Scotland. Long car in narrow garage--not a great combination. We did not need the car for the days we were there.

Authenticity & Character
Standard buisness hotel
Location
It is a walk to where many of the restaurants and stores are, but there were many other choices that were "closer to the action".
Staff
Helpful and friendly, but serving a much bigger crowds.
Cleanliness & Comfort
Bunchrew House Hotel
Bunchrew

This is a wonderful place to stay just outside of Inverness. The Baronial House is grand and the staff is wonderful. Rooms are of a good size and comfortable buy unique. The shared lounge is a great place to meet and talk with other guests. The staff work very hard to be accommodating. Breakfast was wonderful.

Authenticity & Character
Definately a special occasion stay
Location
On the water and outside of the city. Don't miss the ancient tree out front.
Staff
Cleanliness & Comfort
The house is very well kept. Not handicapped accessible.
Leonardo City Edinburgh
Edinburgh

It is a nice small hotel. It is a bit tired, but it was clean and the staff was helpful. It is an easy walk to the grassmarket and old town.

Authenticity & Character
This is in a beautiful old building
Location
There are not many cafes or restaurants in the vicinity. It also seemed to be uphill both ways, but that is Edinburgh.
Staff
Cleanliness & Comfort
It is time for a revovation.
Malmaison Edinburgh City
Edinburgh

This was the perfect location to end our trip. In the heart of Edinburgh's newtown it is right on St. Andrews Square, next to the tram, and easy walking to lots of shops, restaurants, and attractions. The hotel set up is funky and so are the rooms, but they were clean and comfortable.

Authenticity & Character
A lot of black, but clean, comfortable, and quirky.
Location
Really well located. I could have stayed here at both the beginning and end of our trip.
Staff
Very helpful for an urban hotel. They helped our wives move luggage as we ran to return the hire car on time.
Cleanliness & Comfort
No 26 by the Sea
Oban

The rooms here are cozy with not a great deal of extra space and the lack of an elevator makes getting things up and down a bit of a challenge, but what do you expect in a hotel with only nine rooms. The staff are all helpful, friendly, and outstanding.

Authenticity & Character
Cute, quirky, and comfortable
Location
Right across the street from the bay in a beautiful old home that is an easy walk to "downtown".
Staff
They tried to do everything they could to make us comfortable and happy.
Cleanliness & Comfort
We were there on some warm days and the fan was a big help. I just could not get the towel warmer to turn off which made the room warmer than needed.
Taransay House, Small Hotel
Portree

I cannot say enough about Taransay House. The owners and their son, the chef, are charming people. They welcomed us with a dram of whisky and throughout our stay did everyting they could and more to make us comfortable. The rooms are modern and comfortable with a beautiful view of the water. Our stay here included dinner and the food for both breakfast and dinner was outstanding.

Authenticity & Character
New build, but very nicely done.
Location
Just south of Portree proper it is well located to visit Skye
Staff
They are simply outstanding from start to finish.
Cleanliness & Comfort
One of the best beds of the trip.
Activity Reviews
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Gareth was a wealth of knowledge and he shared history, politics, and a whole variety of information. He was engaging and tweaked the tour to our needs and wants.

Quality of Experience
Guides, Drivers and Staff
Small group visit of Mary King's Close
Small group visit of Mary King's Close
Edinburgh

This is a bit touristy, but still worth the visit. It is amazing to learn about the history of the city and how people lived. I could have used less focus on ghosts and such and more history.

Quality of Experience
Guides, Drivers and Staff
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

The guides here are wonderful. Make sure to stay and ask questions at the end to get a real feel for the guide and the castle. The work and restoration that is being done is remarkable. Make sure you make it to the "living" exhibits with period dressed docents. They add a great deal to what you see and learn.

Quality of Experience
Guides, Drivers and Staff
Blair Atholl Castle Entrance tickets
Blair Atholl Castle Entrance tickets
Scotland

Beautiful "castle". Not a castle like Edinburgh or Sterling, but worth a visit. We did not have enough time to spend in the garden, but they looked lovely.

Quality of Experience
Guides, Drivers and Staff
Culloden Battlefield private tour
Culloden Battlefield private tour
Inverness

Rhona is a wealth of knowledge and she helped explain the battle of Culloden and its impact on Scotland and the UK. She loves this history and it is clear from the tour.

Quality of Experience
Guides, Drivers and Staff
Cairngorms National Park Wildlife Tour with a Specialist
Cairngorms National Park Wildlife Tour with a Specialist
Scotland

We saw five different areas in Cairngorms National Park. I was not sure what I was expecting, but the tour and guide were great. We hand the chance to see reindeer, osprey, and to meet two hairy coos up close. The guide is outstanding and I learned more than I could ever remember.

Quality of Experience
Guides, Drivers and Staff
Transport
We are not little people and three us us in the back seat was cozy.
Boat Ride Around the Canal & Loch Ness including a Visit to Urquhart Castle
Boat Ride Around the Canal & Loch Ness including a Visit to Urquhart Castle
Scotland

Urquhart Castle was very interesting and it is worth walking up to the visitors' center to see the short movie. The staff in and around the ruins are happy to talk and answer questions. The boat ride is exactly that, a boat ride. There was commentary being played, but it was hard to hear over people. It is a nice way to get to the castle, but I would not race out to do it again.

Quality of Experience
Guides, Drivers and Staff
Transport
Talisker distillery tour
Talisker distillery tour
Scotland

We did a number of distillery tours on this trip. Talisker is a very slick and well put together presentation. I did not personally feel very engaged. The tasting offered three drams and take home bottles for drivers or non-drinkers.

Quality of Experience
Guides, Drivers and Staff
They are used to large crowds and not as engaging.
Tasting Menu at The Three Chimneys
Tasting Menu at The Three Chimneys
Scotland

This is one of the meals and experiences I will always remember. The seven course tasting menu was fantastic and they were able to adapt to our dietary needs. I am not one who usually takes pictures of my food, but it was so good and so beautiful that I had to. The service was elegant, efficient, and friendly.

Quality of Experience
Guides, Drivers and Staff
Cruise of Mull, Iona and Staffa Islands
Cruise of Mull, Iona and Staffa Islands
Scotland

This is a nice way to see the islands and to get out to the Island of Staffa. However, the rest of the trip is a bit of a let down. You only drive across the Isle of Mull without stops. There is a combination of driver commentary and canned commentary that is interesting. The detour to Staffa is wonderful. We were unable to land on the island due to construction, but we did see all the major sites and were there when the puffins were there. Iona is a sweet little island, but it does not require more than two hours. Other than the Abbey and a couple of shops there is very little. We walked a good deal of the island. The ferry rides were fine.

Quality of Experience
Guides, Drivers and Staff
Transport
Oban Distillery Tour
Oban Distillery Tour
Oban

This was the best distillery tour of the four we took. They provided all sorts of extra information and instead of tasting everything at the end, they give you drams to try throughout the tour. It is amazing to see how the town grew around the distillery and leaves them no room for expansion. Drivers and non-drinkers take homes are provided. Like many places, you get a discount in the shop for taking the tour. I celebrated by bottling my own bottle of whisky which I had to register, sign, bottle, and seal, plus it is a single barrel, really good whisky.

Quality of Experience
Guides, Drivers and Staff
Historic Walking Tours of Glasgow
Historic Walking Tours of Glasgow
Glasgow

The group was a bit large, but the guide was informative and entertaining. He truly loves Glasgow and has the attitudes and accent of a real Glaswegian. With a large group you spend more time moving than talking, but still very worthwhile.

Quality of Experience
Guides, Drivers and Staff
Cooking Class
Cooking Class
Glasgow

We asked for this to be added to our intinerary and I am so glad we did. Soul Sisters Cafe is a non-profit that provides meals to the homeless, hungry, and paying customers and trains immigrant women in Glasgow. Their food style is mainly middle eastern, but they did scones for us. We started with a wonderful lunch followed by the class. However, as we talked with the ladies in the cafe, the continued to show us and share things with us. I really want to learn how to make the stuffed Algerian flatbread they made. By the time we left, we felt like part of the family.

Quality of Experience
Guides, Drivers and Staff
Stirling Castle Tickets
Stirling Castle Tickets
Scotland

This is what you think of when you think of a castle. It is a beautiful location and a wonderful tour with knowlegeable guides. You get the entire history of the castle and there is a lot to see.

Quality of Experience
Guides, Drivers and Staff
Visit the Kelpies
Visit the Kelpies
Scotland

I was not sure why we were doing this, but I am glad we did. The Kepies are two statues built in the Scottish countryside. It is worth it to take the tour to get the history of the statues and to have the chance to stand inside one of them. The guide was great and helped us understand why these beautiful statues were there.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Pauline Mathieu
Pauline
Pauline Mathieu
Local specialist in UK & France | Replied on Jun 30, 2025

Thank you so much, Brian, for this amazing feedback!

We’re absolutely thrilled that your 60th birthday trip turned out just as wonderful as you had hoped!

Your feedback truly means a lot—it helps us improve and continue crafting unforgettable experiences in Scotland, just like yours.

A huge thank you for choosing Kimkim and High Point Holidays for your special trip. We’re so grateful to have been part of it! 😍

Stress-free curated experience.
Spain | Jun 15 - Jun 25, 2025

Michelle
Michelle M.
Canada | Reviewed on Jun 29, 2025
We will definitely use the services provided by KimKim again and have recommended this agency to fellow traveller and friends
From start to finish our trip to Basque, Spain was stress-free and well organized. We appreciated the efforts to pay attention to our interests and keeping our budget in mind.
The pre-meeting was an excellent idea.
Having organized trips for many years it was a treat to have someone else coordinate planes, trains and automobiles.
Read more

We will definitely use the services provided by KimKim again and have recommended this agency to fellow traveller and friends
From start to finish our trip to Basque, Spain was stress-free and well organized. We appreciated the efforts to pay attention to our interests and keeping our budget in mind.
The pre-meeting was an excellent idea.
Having organized trips for many years it was a treat to have someone else coordinate planes, trains and automobiles.

Hotel Reviews
Gran Hotel Havana
Barcelona

The rooms were well appointed and the staff was very responsive. We appreciated the breakfast and the roof top pool and lounge area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Calle Mayor (Logroño)
Logroño

The room was wonderful. The location was ideal and the staff was very responsive. We would highly recommend staying here.

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Intelier Victoria
San Sebastian
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Montserrat & Scenic Hike
Day Trip to Montserrat & Scenic Hike
Barcelona

This excursion was a highlight of our trip. From start to finish we enjoyed the day. Stepen, our guide, was knowledgeable and experienced. We hiked for hours and enjoyed the Dow time afterward visiting the monastery.

Quality of Experience
Guides, Drivers and Staff
Transport
Local Wine Experience in Rioja
Local Wine Experience in Rioja
La Rioja

This was a really fun day! The wineries that were selected were authentic, yet quite different. We learned a lot and our guide was patient and helpful.

City & Beaches Bike Trip
City & Beaches Bike Trip
San Sebastián

My husband had a reaction after going in the ocean in San Sebastián. His leg was sore consequently so we asked to re-schedule the trip for a day later after his meds had taken effect. Sadly, we were ghosted and no one responded to our text.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jul 01, 2025

Thanks so much for sharing your experience with kimkim, Michelle! I'm so happy to hear that your trip to the Basque Country went smoothly and that you felt everything was well organized. It’s my goal to make travel planning as stress-free as possible, so I'm so happy to read we hit the mark for you. I also loved learning that the Day Trip to Montserrat & Scenic Hike was the highlight of your trip, as it's one of our travelers' favorites! It was so great meeting you and being a part of your trip — I hope to see you at kimkim again in the future!
Coraima

Family fun in Croatia
Croatia | Jun 23 - Jun 28, 2025

S
Shari B.
Ashburn, VA | Reviewed on Jun 29, 2025
Sarah was great to work with in planning our family trip to Croatia! I usually plan my own trips so it was different for me to use a trip planner. Sarah was extremely responsive throughout the entire experience including when we were in touch with her once we were on the ground. We enjoyed the sampling of cities — Split, Hvar, and Dubrovnik — that gave us a taste of what Croatia was all about. Hvar was our family’s personal favorite. Through our interactions with our bike tour guide and... Read more

Sarah was great to work with in planning our family trip to Croatia! I usually plan my own trips so it was different for me to use a trip planner. Sarah was extremely responsive throughout the entire experience including when we were in touch with her once we were on the ground.

We enjoyed the sampling of cities — Split, Hvar, and Dubrovnik — that gave us a taste of what Croatia was all about. Hvar was our family’s personal favorite. Through our interactions with our bike tour guide and boat excursion skipper we got a sense of the local culture and pride in the island.

Sure in retrospect there were a few things I would do differently, but we had a good first experience with Kimkim and I know how to better communicate our interests the next time.

Hotel Reviews
Hotel Camera Split
Split

Interesting because it was right in the historic area but room was small and A/C did not work well. Breakfast was decent but minimal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beach Bay Hvar
Hvar

Everyone was so friendly there. The views were amazing. Loved the breakfast patio and lounge chairs overlooking the swim area. Room. Was very comfortable. Loved the balcony.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Hotel Dubrovnik
Dubrovnik

Room was spacious and front desk staff was nice but hotel was a bit far from the old city for our liking. It was closer to some other restaurants by the marina and was walkable to sunset beach but it was too far to go back and forth to the old city multiple times in a day. We had a power outage out last night but the staff worked quickly to get the generator back up and running.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hvar - Island Bike Tour with Local Food and Drink Tastings
Hvar - Island Bike Tour with Local Food and Drink Tastings
Croatia

We really enjoyed getting out of Hvar town to see the rest of the Island. Miko taught us a lot about the local culture. The wine tastings at the end were a nice touch.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Caves & Beaches of Vis Island by boat
Day Trip to the Caves & Beaches of Vis Island by boat
Hvar

It was a great day! We had an amazing group of 11 of us plus our captain and skipper. We had a great day of swimming, boating, and exploring.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

Guide was friendly and knowledgeable but she had her set script and did not tailor to the crowd. I probably would not have done this so late in the day if I had to do it again.

Quality of Experience
Guides, Drivers and Staff
Dubrovnik Kayaking Adventure
Dubrovnik Kayaking Adventure
Dubrovnik

John was our guide. He was very big on safety, which I appreciated. He only stopped 2x to give some history. He probably could have talked some more.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Cosic

Coraima and our whole trip was great!
Spain | Jun 14 - Jun 21, 2025

D
David S.
Newark, NJ | Reviewed on Jun 29, 2025
Coraima was extremely attentive, resourceful, and helpful as we planned our trip together. The trip itself was a great mix of walking tours, activities, great hotels, and just the right amount of down time for our family. It all came together extremely well! Read more

Coraima was extremely attentive, resourceful, and helpful as we planned our trip together. The trip itself was a great mix of walking tours, activities, great hotels, and just the right amount of down time for our family. It all came together extremely well!

Hotel Reviews
Hotel Alhambra Palace
Granada
Authenticity & Character
Location
It was convenient to Alhambra, but not as convenient to the city centre since it was quite a steep walk back up to the hotel.
Staff
Cleanliness & Comfort
Joya del Casco Boutique Hotel
Seville

A nice, central boutique hotel experience. The rooms were a bit small, but fine given its location. And the pool/roof deck was nice to have on the hot Sevilla days!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Alba
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Flamenco & Tapas Experience
Private Flamenco & Tapas Experience
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Spanish Menu Cooking Class
Spanish Menu Cooking Class
Seville

One of our favorite activities! Great all around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jul 01, 2025

David, thank you so much for your kind words! It was great meeting you and working with you throughout the planning process. Summer and I loved being a part of your family vacation and appreciate your thoughts on your tours and hotels — I'm so happy to read you enjoyed the mix of activities and our hotel partners. I hope your time in Spain has left you excited for your next family trip 😊 kimkim will be here to help you along the way!
Coraima

We just returned from our 13-day family adventure to Italy with six different stops and it was outstanding. Kimkim and Melanie in Italy are the best.
Italy | Jun 17 - Jun 28, 2025

Janine
Janine Z.
San Carlos, CA | Reviewed on Jun 29, 2025
We just returned from our 13-day adventure to Italy that we coordinated via our local specialist Melanie. It was superb. This was our second kimkim trip (the first was to the Galapagos) and I can't imagine planning a trip any other way. It is such a treat to have someone knowledgeable and thoughtful like Melanie to talk through the itinerary, make adjustments, handle all the hotel reservations and transfers and activities and guides and then to be able to focus on enjoying each stop. And when... Read more

We just returned from our 13-day adventure to Italy that we coordinated via our local specialist Melanie. It was superb. This was our second kimkim trip (the first was to the Galapagos) and I can't imagine planning a trip any other way. It is such a treat to have someone knowledgeable and thoughtful like Melanie to talk through the itinerary, make adjustments, handle all the hotel reservations and transfers and activities and guides and then to be able to focus on enjoying each stop. And when small things occur, to have someone just a WhatsApp text away, who responds immediately with support and guidance. Giovanna's texts each evening with the next-day plans were terrific. So much more to say about their attention to detail, etc. But basically the headline is don't hesitate to book an Italy trip through kimkim and Melanie.

Hotel Reviews
Hotel Gardena Venezia
Venice

Lobby is a bit underwhelming with torn couch upon entry and ugly old furniture to the side. But rooms are clean and comfortable and the courtyard for breakfast is lovely.

Location
Staff
Woman at front desk was a bit intense. Not a warm welcome but we worked it out.
Cleanliness & Comfort
C-hotels Club
Firenze

Adequate hotel.

Central Wellness Hotel Sorrento
Sorrento

Two-room family room was new and fresh and great. Pool was nice. A bit of noisy tree-cutting or something adjacent during our stay but probably not a long-term issue. Would recommend.

Authenticity & Character
Location
It's far from the action which is a plus and a minus depending on your preference.
Staff
Cleanliness & Comfort
new rooms.
Relais Le Clarisse Rome
Rome

This hotel was wonderful except for one person at checkin. GREAT location. Love Trastevere. Loved the courtyard. The rooms had enormous charm. Having to use phones to get in rooms was not awesome.

Authenticity & Character
Stunning converted convent or something.
Location
Trastevere!
Staff
All good except one guy who was working when we arrived.
Cleanliness & Comfort
very clean and quiet.
Activity Reviews
The Accademia Gallery tour - skip the line
The Accademia Gallery tour - skip the line
Florence

Our guide here was very friendly. We loved seeing the David and some of the other art. But again, as was typical for some of the guides, it was like she was reciting a memorized script and could not adapt to younger kids or husband who was just not that interested in all the detail.

Small group Uffizi smart tour
Small group Uffizi smart tour
Florence

Our guide arrived harried. She had just completed another tour. This was somewhat typical for some of the guides. Too overworked in the summer. Still, we learned a lot.

Venice Walking Tour with St. Marks Basilica and Gondola Ride
Venice Walking Tour with St. Marks Basilica and Gondola Ride
Italy

We liked Giovanni a lot. We did not go into St. Marks because of long line and heat. But enjoyed the explanation of the square, etc.

Boat tour along the Amalfi Coast
Boat tour along the Amalfi Coast
Sorrento

Outstanding. Friendliest boat crew. A great day but be prepared for crowds in Positano and Amalfi. Loved swimming off the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

Pompeii is amazing. But our tour guide Daniel was extremely gruff. Too overworked like some of the others. He did not like to be interrupted with questions. Nevertheless, enjoyed.

Golf Cart Tour Experience & Jewish Quarter with Colosseum Tour
Golf Cart Tour Experience & Jewish Quarter with Colosseum Tour
Rome

Both great. Our favorite guide of the tour was Santos for our golf cart tour. Didn't see much of the Jewish Quarter but got a feel for Trastevere and Rome in general. Colosseum was a delight to see. And we asked the guide to take us to the Arch of Titus as well, which I had wanted to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 30, 2025
Hi Janine,
thank you so much for leaving your review! Of course thanks to whatsapp we were in touch daily.
I'm sorry about the guides and if they seemed overworked, as you can imagine the summer, the heat, the crowds (especially this year with the Jubilee) is really taking a toll on them, but in no way is this an excuse, so thank you for acknowledging that and understanding. I'm pleased you enjoyed the Hotels, Le Clarisse is definitely a favourite of ours too, being in such a large busy... Read more

Hi Janine,
thank you so much for leaving your review! Of course thanks to whatsapp we were in touch daily.

I'm sorry about the guides and if they seemed overworked, as you can imagine the summer, the heat, the crowds (especially this year with the Jubilee) is really taking a toll on them, but in no way is this an excuse, so thank you for acknowledging that and understanding.

I'm pleased you enjoyed the Hotels, Le Clarisse is definitely a favourite of ours too, being in such a large busy city and then enjoying the calmness and charm, really helps recharge!

The Central Wellness was picked because it's not right in the center but not too far away, being in the center of Sorrento, especially when on such a busy schedule and with kids, can really take it's toll as young tourists are often in the streets until 3am (I'm sure they think it's Ibiza) so being a little tucked away, really helps on the sleep factor!

I know Isernia was a success too, of which me and Givoanna are so happy about, fate after all!

I tried to add the hotel in Ischia for you but as it's not yet in the kimkim's DB we didn't make it in time for the review, but I know how much you liked that too.

Thanks again Janine and your family for booking with me, I'm so happy you all enjoyed your holiday and we all look forward to your next trip to Italia!

Melanie, Giovanna and the rest of the team at ItalyCharme and Kimkim!

A great family trip to Ireland
Ireland | Jun 19 - Jun 28, 2025

Rebecca
Rebecca H.
Bethesda, MD | Reviewed on Jun 29, 2025
We had a great trip! We got to see a lot of different parts of Ireland and enjoy a good range of experiences. The itinerary that was planned for us gave us a good day-by-day framework that also allowed us some flexibility to add in additional activities and be a little spontaneous. The highlights were the interactive experiences - the falconry lesson and the sheepdog demonstration - as well as the opportunities to get away from the tourist crowds. We didn't love every activity that was... Read more

We had a great trip! We got to see a lot of different parts of Ireland and enjoy a good range of experiences. The itinerary that was planned for us gave us a good day-by-day framework that also allowed us some flexibility to add in additional activities and be a little spontaneous. The highlights were the interactive experiences - the falconry lesson and the sheepdog demonstration - as well as the opportunities to get away from the tourist crowds. We didn't love every activity that was included in the itinerary or every hotel we stayed in, and we would have done some things differently if we were to do it all over again, but that's just the nature of traveling and it wouldn't necessarily have been any different had we planned the trip ourselves. Overall we had a lovely time and appreciated all the planning and organization that went into the trip.

Hotel Reviews
Temple Bar hotel
Dublin

I would give this hotel zero stars if I could. It's perfectly comfortable from the perspective of the room size, beds, etc. but there is a bar inside the hotel that plays loud music until midnight or later, and you can hear it from every part of the hotel. It's especially bad in the rooms closer to the street but we switched to a room in the back of the hotel for our second night and although the music was quieter, we could still hear it. We were unable to sleep and it affected our ability to enjoy the days we were in Dublin because we were so exhausted. I guess this hotel might be all right for young people who want to stay up partying until 3am, but for a family with a young child it was not suitable at all. The one positive I can say is that the location is great for walking around. The breakfast was good but not amazing.

Authenticity & Character
Location
Conveniently located for walking around Dublin, but in a noisy location
Staff
Cleanliness & Comfort
Shandon Bell's BnB
Cork

This hotel was fine but not great. It's pretty shabby and the room was very small. There was no air conditioning so we had to sleep with the window open, which let in street noise. We could walk to central Cork but it wasn't particularly close or convenient to do so. However, the bed was comfortable and the breakfast was cooked to order.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cahernane House Manor Hotel
Killarney

By far the best place we stayed. We loved it so much we didn't want to leave. Wonderful service, amazing breakfast, our room was luxurious, the common rooms of the historic hotel are beautiful, the grounds are stunning. 10/10 would absolutely return if we were ever in Ireland again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Hotel Dublin Christchurch
Dublin 8

Fantastic location across from Christ Church (walkable to the major sights, while avoiding the loud noise of Temple Bar) and the room was comfortable. Service was friendly and helpful, and the breakfast buffet was one of the best we enjoyed on our trip. The major downside was that there was no air conditioning and we were uncomfortably hot, even with the windows open. However, the hotel was in the process of installing air conditioning so future guests might not have to deal with this problem.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Victoria Hotel
Galway

We enjoyed our stay at this hotel for three nights. The family room was spacious and very comfortable for the three of us. The location was very convenient to central Galway as well as to the ferry docks - we walked everywhere. Service was very friendly and helpful. There were only two negatives - the rooms lack air conditioning and can be uncomfortably warm depending on the weather, and the breakfast buffet was not the best with no variation from day to day. Overall though we would recommend staying here when in Galway.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Falconry Adventures
Falconry Adventures
Killarney

We loved this experience! It was wonderful to chat with the guide, learn about falconry, and interact with the birds. We didn't get to see them do all they're capable of because it was raining, but we had a great time nonetheless. We liked that it was a personal experience and not part of a group tour. We would definitely recommend this.

Self-Guided Guinness Storehouse Experience
Self-Guided Guinness Storehouse Experience
Dublin

This was fun, even for kids. It was great enjoying a pint of Guinness from the rooftop bar and enjoying the view of Dublin. The one downside is that considering it's a brewery tour, you don't get to see any part of the actual brewing process - it must all be in a separate building or something.

Traditional working sheep farm and Sheepdog demonstration
Traditional working sheep farm and Sheepdog demonstration
Ireland

This was really lovely, even in the rain. The dog demonstration was extremely impressive and then we got to watch a sheep being sheared and help feed the babies! Our daughter loved all of it. The location/scenery is also stunning.

Aran Islands and Cliffs of Moher Day Cruise sailing from Galway
Aran Islands and Cliffs of Moher Day Cruise sailing from Galway
Ireland

We all got very seasick over on the ferry from Galway - this is probably unavoidable, but in the future we think travelers should be advised that the crossing is very rough before signing them up for this tour, because some people might not want to risk it. So many people on the boat were throwing up, it was awful. However, the ferry was on time and we did enjoy sailing past the cliffs of Moher on the way back (which was not as rough).

Guided tour of the island of Inishmore ( Aran Islands)
Guided tour of the island of Inishmore ( Aran Islands)
Ireland

The Aran Islands are incredible and we ultimately had a good time, but there were a couple things about this tour that we didn't love. We were put into a group tour in which we were crowded into a small bus, it was a pretty impersonal experience. And because of the schedule of the group tour, which didn't start right away when our ferry docked, we wasted a bunch of time on the front end and then had to rush to get back on the ferry at the end - because most of the other people in the group were on a different ferry schedule. I would not recommend that Kimkim put travelers into a group tour like this in the future, it is worth a small extra expense to get a private tour of the island that is more comfortable and allows more time to actually see the sights instead of waiting around.

Local specialist: Salomé Deroyer
Salomé
Salomé Deroyer
Local specialist in Lyon | Replied on Jun 30, 2025
Hi Rebecca,
Thank you so much for your thoughtful and detailed review! It was lovely getting to know you and work with you on this beautiful trip!
I am thrilled that the falconry and sheepdog demonstration shows were the two highlights of your trip, and both a memorable experience for your daughter!
I also really appreciate your feedback on the hotels – it is always helpful to hear this kind of reviews for future trips. I’m glad that you enjoyed the Cahernane House Manor Hotel, it’s one of...
Read more

Hi Rebecca,
Thank you so much for your thoughtful and detailed review! It was lovely getting to know you and work with you on this beautiful trip!
I am thrilled that the falconry and sheepdog demonstration shows were the two highlights of your trip, and both a memorable experience for your daughter!
I also really appreciate your feedback on the hotels – it is always helpful to hear this kind of reviews for future trips. I’m glad that you enjoyed the Cahernane House Manor Hotel, it’s one of our favorites!
Again, thank you for traveling with us and for taking the time to share your experience. It was a pleasure helping you plan this journey, and we’d be thrilled to work with you again on any future adventures!
All the best,
Salomé & the High Point Holidays Team

Amazing Trip!
Japan | Jun 8 - Jun 21, 2025

D
Divya P.
Chicago, IL | Reviewed on Jun 29, 2025
We were so happy with our trip to Japan. From our first phone call with Greg and Cory to the last day of the trip, we felt well supported. They took the time to understand our preferences and budget expectations and gave us excellent suggestions for how to structure our 2 week trip. They even asked about our children and how we wanted to pace ourselves. It was such a relief to have them figure out all reservations, transfers, subway tickets, train tickets, and even the finer details of how to... Read more

We were so happy with our trip to Japan. From our first phone call with Greg and Cory to the last day of the trip, we felt well supported. They took the time to understand our preferences and budget expectations and gave us excellent suggestions for how to structure our 2 week trip. They even asked about our children and how we wanted to pace ourselves. It was such a relief to have them figure out all reservations, transfers, subway tickets, train tickets, and even the finer details of how to get around in Japan that we would not have expected. Another piece we found very helpful were their restaurant recommendations- it was a lot more relevant than quick google searches and we were always happy with what we found. For certain excursions we booked tours and all of their tour guides were friendly, informative, and geared their tours towards our children.

Most importantly, in real time during the trip they were able to address any issues. There was a day we wanted to change an excursion due to weather and they handled changing a bullet train ticket and tour reservation seamlessly. It was a big relief to know there was someone to help us in this way. We will be using kimkim again and would recommend Cory and Greg to any of our friends going to Japan.

Local specialist: Greg Varga

Irene was so amazing and helpful throughout t...
Greece | Jun 17 - Jun 28, 2025

S
Shannon M.
| Reviewed on Jun 29, 2025
Irene was so amazing and helpful throughout the entire process of the trip. We had an absolutely great honeymoon we will never forget. Everything ran smoothly from the shuttle pickups/transfers, the hotel accommodations, to the excursions. Irene thoughtfully curated the perfect trip filled with culture, beautiful meals, friendly people, and astonishing views. Dimitris was also so helpful being available with any questions or concerns. Read more

Irene was so amazing and helpful throughout the entire process of the trip. We had an absolutely great honeymoon we will never forget. Everything ran smoothly from the shuttle pickups/transfers, the hotel accommodations, to the excursions. Irene thoughtfully curated the perfect trip filled with culture, beautiful meals, friendly people, and astonishing views. Dimitris was also so helpful being available with any questions or concerns.

Hotel Review
Antony Suites
Naxos

the most friendly and helpful staff. Anna took the time to go through the best restaurants and sights to see. Breakfast each morning was fresh, delicious, and delivered timely. The room was beautiful and kept clean daily and was the perfect location to explore the beautiful island of Naxos.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Farm to table Cooking Class in Naxos
Private Farm to table Cooking Class in Naxos
Naxos

The most incredible and unexpecting class. The tour of the olive factory and land along the ride was beautiful and informative. We had the best time making a home cooked meal in a traditional greek home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Wine Tour
Santorini Wine Tour
Santorini

Penny and george provided the best experience. Penny was so informative and made it such a fun experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa

I was not involved in the planning, but was a...
Greece | Jun 20 - Jun 28, 2025

M
Michael K.
Chicago, IL | Reviewed on Jun 29, 2025
I was not involved in the planning, but was able to just sit back and enjoy. All of the tours provided something different as far as personality and knowledge of the tour guides, but all were very good.
In addition to all the normal Grecian highlights like the Parthenon and Kenosis, etc. I enjoyed and valued greatly the friendliness and helpfulness of the people we met.
I also especially enjoyed the food. And there was plenty of it!
Read more

I was not involved in the planning, but was able to just sit back and enjoy. All of the tours provided something different as far as personality and knowledge of the tour guides, but all were very good.
In addition to all the normal Grecian highlights like the Parthenon and Kenosis, etc. I enjoyed and valued greatly the friendliness and helpfulness of the people we met.
I also especially enjoyed the food. And there was plenty of it!

Activity Review
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 29, 2025

Yeia sou Michael,

I am super happy to know that you enjoyed Greece and our people, and food!
That is really great. 🙂
Also very happy to know that Joe did a good job with the planning of the itinerary, and the rest of you just sat back and enjoyed the ride!
We would love to see you coming back soon and showing you more of our amazing country.
Best regards,
Angela & the GA Trips team

My family trip to Thailand was executed to pe...
Thailand | Jun 13 - Jun 22, 2025

K
Kadecia B.
Ashburn, VA | Reviewed on Jun 29, 2025
My family trip to Thailand was executed to perfection. We traveled throughout the country and all of our guides and drivers were friendly, on time, and adaptable to my family's needs. Communicated with our local specialist was easy as we traveled, and I was impressed that they took the time to confirm our daily activities with the hotel front desk staff, so we always knew where to meet and when to depart for the next day. Our activities included visiting markets, guided tours to temples, sea... Read more

My family trip to Thailand was executed to perfection. We traveled throughout the country and all of our guides and drivers were friendly, on time, and adaptable to my family's needs. Communicated with our local specialist was easy as we traveled, and I was impressed that they took the time to confirm our daily activities with the hotel front desk staff, so we always knew where to meet and when to depart for the next day. Our activities included visiting markets, guided tours to temples, sea kayaking, a Thai cooking class, and a visit to an elephant sanctuary, and each excursion was top-notch. I'll definitely use Kim Kim for my next big vacation.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Jun 30, 2025

Hi Kadecia,

Thank you so much for your lovely review! I'm really glad to hear that you had a great time here in Thailand. I truly appreciate you taking the time to share your kind feedback.
I hope we’ll have the chance to welcome you back again someday!

Best regards,
Tina

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