Kimkim Trip Reviews

We had a great trip to Northern Italy. The trip included 2 nights in Florence,Bologna,and Venice.
We traveled between these cities on rail. The transfers from train to our rooms were flawless.
The Tuscany day trip including wine tasting and meal, visit to Siena and San Gimignano were terrific and our tour guide Stephanie was remarkable and made the whole experience so memorable.
Our next stop in Bologna featured a whole day tour to Parma. Again, transfers were flawless and the tour to Parmigiano,Prosciutto, and Balsamic factories were informative and well hosted by very knowledgeable tour guide.
Last stop was Venice and featured a half day walking tour to many of the major sights but more interesting were the side trips thru the winding, narrow alleys of Venice . Our tour guide Rita was so knowledgeable and shared her own personal experiences of her hometown of Venice.

Lorena and Valentina were absolutely fantastic! They answered all my questions (from silly to logistics) quickly and helpfully. Lorena especially ensured my trip was unique to my interests and found fantastic guides and tours. She also built in rest days, which I appreciated. My KimKim experience felt very catered and the specialists were invested in me having a great time! I would highly recommend - especially for any solo female travelers.

Hotel Reviews

Hotel Lunajuim

El Chalten

The hotel staff were so kind and helpful in providing recommendations!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Casa de Don Tomás

San Pedro de Atacama

A quiet oasis - the food was also fantastic.

Authenticity & Character

Location

Staff

The staff were extremely helpful

Cleanliness & Comfort

Activity Reviews

Perito Moreno Glacier Big Ice Excursion

El Calafate

A must do

Quality of Experience

Guides, Drivers and Staff

Transport

Stargazing Experience

San Pedro de Atacama

This was enjoyable, but prepare yourself for it to be very cold and it goes much longer than I expected

Quality of Experience

Guides, Drivers and Staff

Transport

Hike to the Summit of Toco Mount

San Pedro de Atacama

Brian was an amazing guide and super knowledgeable of the area and mountain

Quality of Experience

Guides, Drivers and Staff

Brian was an engaging guide I highly enjoyed

We loved our Bolivian trip, it was perfect.
Chilean part was a bit disappointing, as we didn’t realize it’s gonna be every day a half day trip from the hotel. We sort of expected the same customized trip with a small group where we could ask to stop somewhere and spend almost all the time outdoors.
Our first trip in Chile was as boring as possible and on the trip to Puritama Canyon the guide didn’t even speak English.

Activity Reviews

Valley of the Moon Tour

San Pedro de Atacama

The tour guide was very nice and friendly, he explained a lot. You could see he loves this place and this makes you appreciate even more.

Quality of Experience

Guides, Drivers and Staff

Transport

The car was a bit old, at the back seat no airconditioning arrived.

Tour of Tatio Geysers

San Pedro de Atacama

An interesting tour. The place was a bit overcrowded, but it still was nice to see the difference between this one and Sol de Mañana.

Quality of Experience

We would have loved visiting it at another time of the day

Food

Guides, Drivers and Staff

Transport

We didn’t like the orange windows. They change the color perspective, so you can’t really make any photos

Explore Yerbas Buenas & Rainbow Valley

San Pedro de Atacama

This was a nice trip. Our guide was super friendly and very animating us all to enjoy! The driver was funny too.

Quality of Experience

Guides, Drivers and Staff

Transport

We didn’t like the orange windows. They change the color perspective, so you can’t really make any photos.

Puritama Canyon Trek

San Pedro de Atacama

The guide didn’t speak english. The tour was supposed to start at 2-2:40. We departed at 3pm and then on our way the car broke. So we had to drive back and change the car and the new one wasn’t a lot better. At the end we departed for Puritama Canyon an hour later so when we arrived to the pools there were the last shades of sun left. 15min later it was completely in shadow.

Quality of Experience

Guides, Drivers and Staff

Transport

Stargazing Experience

San Pedro de Atacama

The guide has a very boring way to explain actually very interesting stories. We were 15 people and you could see that 10 of us were very bored. On each question his answer was at least 15min in Spanish and then 15min in English. And after 2 of these minutes we were just not able to listen any more

Quality of Experience

Guides, Drivers and Staff

Transport

From the Uyuni Desert to the Atacama Desert

Chile

Everything was well timed, we loved this whole experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Eduardo Avaroa Reserve

Uyuni

Great trip, we saw sooo many animals and this nature is stunning.

Quality of Experience

Guides, Drivers and Staff

Transport

Incahuasi Island and Uyuni Salt Flats

Bolivia

Very interesting, the day was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

We were a party of two woman who wanted to celebrate our key milestone birthday with some adventure in the desert.
We were looking for certain things that were not on the suggested itineraries and Megan helped us pull together a bespoke plan that met our needs and was augmented with her experience and suggestions.
The result was exactly what we had hoped for. Our driver, Mohammed, was an absolute star making sure we were taken care of, checking in on us, ensuring each evening that we ran through the program and timings for the next day and acting as a guide as well. We certainly felt we benefitted from his local knowledge, especially in Merzouga which was his home town.
The accommodation and food were all great. All in all despite the long drives our trip was full of stops at interesting places and meeting interesting people and we felt we really got a feel for the culture and the people of Morocco. The highlights for us were certainly the hike in the desert, the walk in Toudra Gorges and Ait Ben Hadou.
Thank you.

Activity Review

Trek into the Dunes

Erg Chebbi Dunes

This was the highlight of our trip. Our guide, Said, collected us after breakfast from our overnight camp and we walked with him through the desert and back to our hotel. We had to learn how to walk up dunes - Said in his flip-flops and us in our hiking boots! We had a mixture of dunes and a bit of the road. Said showed us how to spot where water was found, milk plants, wells, the camel parking lot, and a desert spring that fed the town's central garden/crop area. Walking in the desert was just the best experience - cresting the dunes to look for the town in the distance only for it to disappear and feel like we were in the middle of nowhere. The walk was 3 hours long and just enough for us, ending up at the Riad for a swim and a shower was sublime.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Minh, Nguyen, and Vantuan were a great team from pre-planning to arrival and departure to and from Vietnam. I will never forget the cruise we took in Ha Long, the kayaking we did off the cruise, the bike rides in Hanoi, and the hotel staff's hospitality, and Minh being on top of the visa process for Vietnam. Truly an unforgettable experience!

The trip to Iceland was amazing! Guðmundur Oli, our local specialist was outstanding. He made the entire trip planning process very smooth and was extremely responsive at all times. The tailor-made trip itinerary couldn’t have been better. The trip plan included all the details that one needs for an enjoyable stress free trip. The choice of hotels, rental car etc was perfect. Guðmundur’s alacrity and vast knowledge of Iceland’s attractions was remarkable. Would definitely consider using Kim and Kim for our future vacations.

Dean did an exceptional job. Every detail was covered.

Hotel Review

Fiddle & Bow

Doolin

Perfect location and accommodations. Walked a short distance to a great pub for dinner. Woke up to cows grazing on the hill nearby. Truly amazing setting.

Authenticity & Character

Reception and greeting at the front desk was welcoming and personal.

Location

Interwoven with natural beauty of Irish landscape.

Staff

Friendly and helpful.

Cleanliness & Comfort

Spacious room exceptionally clean and comfortable.

Activity Review

Belfast & Giants Causeway Day tour from Dublin

Dublin

Landscape along the trip made you forget about any concerns about the time required. Black cab tour was very educational and a good opportunity to see Belfast.

Quality of Experience

The green landscape, sheep and Cattle grazing, and the pasture layout were all amazing. Never seen anything so welcoming and breathtaking at the same time.

Guides, Drivers and Staff

Friendly, personable, welcoming and most of all, relaxed and caring.

Transport

Renting a car and following the tour route at our pace was perfect.

We had a phenomenal trip to Morocco. Louis designed a thorough itinerary for our ten days. Our driver, Youniss, was an excellent informal guide as well as driver. Perhaps the highlight of the trip was spending the day in Fez with Zara, our guide. Her enthusiasm and pride in her city, as well as her friendship with so many in the souk, made for a memorable trip. Even the long drive out to the desert was relaxing, with stops along the way. Highly recommend for any first-time or experienced Morocco visitor.

Kimkim is a great resource.

Maria and team did an excellent job of organizing a variety of fun and unique activities across Norway, including experiences on land, sea and air. The highlight of our trip was the time we spent in the Lofoten Islands, one of the most beautiful places we've ever seen.

All the logistics were expertly organized and went without a hitch. When we asked to switch hotels in Bergen, it was swiftly adjusted.

A few of activities were too touristy/not good enough quality or too tightly scheduled for our taste, but that is bound to happen when you're traveling with a pre-set itinerary.

Overall, we were very pleased with all aspects of our trip and would definitely use kimkim again. We want to especially thank Fenne for her support day to day.

What a Fantastic service kimkim provided for our group of 4 ladies when we travelled to Spain at the end of September 2023. If you want a stress-free experience, give these people a call. We were picked up from the airport and delivered to our hotels in a limousine and treated like royalty. The hotels were all amazing and we had delicious breakfast/brunches at all of them.
kim kim did a beautiful job of preparing an itinerary based on what we told them we would like to do. Any changes we wanted were quickly dealt with in an efficient and professional manner. It felt like we were being taken care of at all times, which allowed us to just relax and enjoy ourselves.
We told many other tourists we met along the way about kimkim and they were so impressed and a little envious of the wonderful experience we were having as compared to their own.
I would never consider any other travel agency after having had such a positive and fun experience.
kimkim, you knocked it out of the ball park! Well Done and Thank You!!

Hotel Reviews

Hotel Astoria

Barcelona

The Astoria was a lovely place to stay. The continental breakfast was good but pretty basic. The first room seemed a little small but we moved into a bigger room a couple days later and it was lovely. The staff were helpful. What I liked about Hotel Astoria was it's location and outside restaurants everywhere. I would stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Silken Al Andalus Palace

Seville

Hotel Silken was a beautiful place to stay. Their continental breakfast was second to none! The rooms were lovely and clean. The only thing that might have been lowered the rating was that you were away from the downtown area so would need to take a taxi or catch a bus. Overall, a lovely stay!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petit Palace Posada del Peine

Madrid

If you want to go back in time with history all around you and in the hub of Madrid, this is the hotel. Staff were wonderful, the breakfast was absolutely delicious and the cook was so passionate about her job. The rooms were very clean and cozy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Park Güell & La Sagrada Família Experience

Barcelona

What an experience and our Guide was amazing. Park Guell & La Sagrada Familia was breath taking. I would go back again to see the work of Antoni Gaudi. The church was amazing and it is not finished yet. I have no words to explain the beauty and architecture in both place. It is a Must See!

Quality of Experience

Guides, Drivers and Staff

Transport

Prado Museum & Cultural Walk with Lunch at Botín

Madrid

This is a must when you are in Madrid. Our guide was fabulous and we learned so much from her. The museum was beautiful and then we walked to a pub to have Vermouth, which was a very neat experience. We then walked to have lunch at Botin. You Cannot miss this. The oldest restaurant in the world!! The food and service was amazing. The wine cellar was so very interesting to see as well. Do Not miss this experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Local Market Visit & Cooking Class

Barcelona

If you like great food and learning about the Spanish culture and cuisine, this is what you need to sign up for. Our chef and guide was wonderful and so knowledgable. We started going to the market which was a treat in itself. I could have stayed there just looking around for the morning. The cooking class itself was awesome. There were 12 of us and we each help prepare the tasty dishes. Do Not Miss Out On This Opportunity. It was the Best!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Self-Guided Walking Tour of Seville

Seville

Quality of Experience

Day Trip to Madrid Wineries

Madrid

We went to three wineries and the hosts were wonderful. It was very interesting as was the shuttle that took us out into the countryside. Each winery provided us with food to eat as we tasted their wine. It was just long enough and a pleasant time was had by all.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful 5 days in Belgium . BAs arranged excellent accommodation in Antwerp and Brussels that had perfect locations for walking to attractions and food and drinks.
Our guide in Antwerp, Dave, was knowledgeable, friendly and really loves his city. Even though it poured with rain during most of our tour he persevered and we didn’t feel that we had been short changed at all. He was also our guide the next morning when the sun was out and showed us some more of his beautiful town.
Janne was our lovely guide in Ghent for the morning and we thoroughly enjoyed her view of her city. Very knowledgeable and funny and such a good guide, we learnt a lot about Ghent and its place in the old world.
We had a couple of easy tours on our own one to a chocolate factory and museum and another to a beer brewery.
The whole experience dealing with kimkim agents has been only positive and we’ve already booked our 3rd one for next year.

Hotel Reviews

Hotel des Galeries

Brussels

The location is great for wandering around the older parts of the city and through the Galleries passages. The rooms are clean and surprisingly large by European standards.

Authenticity & Character

In some ways it’s a very simple hotel with a few quirks. All good quirks though

Location

Perfect for wandering around, very safe and lots of beautiful Belgian chocolate shops close by.

Staff

The staff really make this place special, really helpful with tips on where to eat and drink away from the tourist traps. Always friendly and willing to help sort any problems out

Cleanliness & Comfort

Very clean and comfortable but I found it odd that the room didn’t contain a small fridge of any kind. Coffee and tea were provided but no milk or creamer, and no way of keeping milk cold. There was also no electric jug in the room making tea. Staff were always willing to bring a teapot of hot water or a jug of milk to the room but it was a bit odd.

Hotel FranQ

Antwerp

Fabulous staff, great location, clean and very welcoming

Authenticity & Character

It’s a little bit quirky in its interior design and very comfortable. Some of the original features are still in place

Location

Really close to lots of historical sites and excellent bars and eateries

Staff

Would have to be one of the best assets of this hotel. Very welcoming and helpful always

Cleanliness & Comfort

The best bed!

Activity Reviews

Antwerp - De Koninck Beer Brewery Tour

Belgium

Well worth a visit but the entry process is a bit of a shambles. One person selling tickets, pouring beers and checking those ticket holders who purchased on line. The whole place felt a little understaffed

Quality of Experience

Antwerp - Private guided walking tour

Belgium

Dave also took us on this tour and I can’t recommend him enough.

Quality of Experience

Antwerp - Private guided Evening walking tour

Antwerp

Dave is a passionate and lovely guide, we immediately felt comfortable with him. And we felt really sorry for him because it rained quite heavily on our tour but he was such a trooper that we kept going! The next day was a lot better and we had a really good tour of old town. We tried amazing chocolate s and a really smooth liqueur. He showed us covered canals and all sorts of things that we would never have found on our own or maybe missed by being part of a larger group

Quality of Experience

From arranging the destinations to solving the minor issues through the trip, Ana has been helpful and responsive. We probably should have taken her advice and took advantage of the free/rest days in between ... While we're seniors in relatively good shape, the hikes to Bromo / Ijen are strenuous ones. It might be a good idea to give future participants a heads up, e.g. set expected arrival times for various stops up Ijen so they would know if they could make it on time to see the blue flames.

Saiful was great for the portion around Yogyakarta - helpful, informative and courteous.

Nyoman went all out - including the birding trip to West Bali NP and the attendance at a Ngaben. From taking us to the laundromats to retrieving the glasses from the monkey at Uluwatu, Nyoman is attentive and more than helpful. And he takes the time and effort to explain the Bali culture and attractions. My wife and I are more than pleased with his assistance!

Revan was simply great throughout the Komodo cruise. He is knowledgeable and goes out of his way to help us - whether it's trekking up the hills or guiding us during the snorkeling trips.

Trip to Nusa Penida was a complete waste of a day - poor infrastructure, average snorkeling, no sightings of Rays after a long rough ride and finally had to turn back from the beach because of traffic. And the communication from the drivers/guides were lacking ...

VW day was less than satisfying - after getting over the initial excitement of riding open top, we're sucking fumes the whole day. The guide speaks little English and provides no explanation of the attractions. Could have used our own driver/car to go to all those destinations.

The Balinese day provides varieties and was a lot of fun.

The long stay at a relatively isolated hotel in Ubud was a bit inconvenient. But the staff and the services provided at the hotel are more than adequate.

Hotel Review

Arkamara Dijiwa Ubud

Bali

The hotel was great, but the location was too secluded. We couldn't easily walk to restaurants or explore the local area. It was nice for peace and quiet, but not convenient for exploring.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Experience Nusa Penida snorkeling- Manta Point + Mangrove tour

Indonesia

This was a disappointing experience. The ferry ride was chaotic with tons of people waiting and multiple ferries departing. The drivers did not speak English well and the location was overwhelmed with tourists. The roads were congested, narrow, and bumpy, making the trip uncomfortable. The snorkeling was supposed to include a manta ray sighting, but the rays were a no show that day.

Quality of Experience

Guides, Drivers and Staff

Transport

Experience Snorkeling in Menjangan

Pemuteran, Bali

Snorkeling was a great experience, but the equipment was subpar. Despite the equipment issues, the variety of things to see, the high visibility, the warm water makes snorkeling at Menjangan a superb experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise Trek to Mount Bromo

Mount Bromo, East Java

The trek was challenging, especially for our group in our 60s. Our guide was optimistic about our abilities, but we had to start at 3 a.m. and some of us couldn't make it in time to see the blue flame. I wish our guide would have managed our expectations better or suggested an earlier start for those of us who are slower.

Quality of Experience

Guides, Drivers and Staff

Transport

Experience Balinese day in Sidemen

Indonesia

This was a fantastic experience. We spent the day learning about the local culture, visiting rice fields, and more. It was a great way to immerse ourselves in Balinese life.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an incredible trek organized by Himalayan Kingdom expedition. It was very well organized from the start to finish and all members of the trek (guides, cooks, horsemen etc) worked extremely hard to make the journey a wonderful and safe experience. Couldn't recommend this company enough.

Barbara and Massimo truly went above and beyond what we expected. They were constantly in contact with us and resolved any questions or issues we had. I would highly recommend them in planning your next trip.

Activity Review

Lake Como Food experience

Italy

Valentina and her family were so warm and kind. It was really a unique experience to go into their home to cook. My only advice might be to improve on the menu selection a bit.

All of my drivers were very courteous and very knowledgeable about the areas that we travel through. I enjoyed the hotel in la Fortuna the country inn. Jackie was the hotel manager. She was very kind and very helpful. I enjoyed the amazing beachfront hotel in Manuel Antonio, Everyone the staff was so kind. It was the best trip ever, I would tell anyone if they want to travel to use Kim Kim for their vacation everyone was always on time I didn’t have to wait on anyone they didn’t have to wait on me best trip ever

Hotel Reviews

Delta Hotels by Marriott San José Aurola

San José

My stay was very brief because of the drop off time and the pick up time and my Wi-Fi would not work in my hotel room. I had to come downstairs in the lobby and the food was not that good

Authenticity & Character

Location

It is in the heart of downtown San Jose. If I had I had more time I am I would have seen a lot better things.

Staff

Cleanliness & Comfort

Karahé Beach Hotel

Manuel Antonio

My room was very nice some of the most wonderful people work at this hotel. The view was great I could see the beach I was on the beach. Everyone at this hotel are very friendly people very friendly my stay there made me feel like I must come back again.

Authenticity & Character

Beautiful hotel on a hillside overlooking the Pacific Ocean I could not ask for more

Location

Location was excellent. I could not ask for a better

Staff

Tatiana restaurant manager, Aldemir, waiter, and many more I can’t remember all of their names

Cleanliness & Comfort

Both squeaky, clean and very comfy

Mar Inn Costa Rica

Monteverde Costa Rica

Hilltop hotel close to town. I had a room with a great view when you can see through the clouds coming through from time to time.

Authenticity & Character

This hotel was above average

Location

Staff

Cleanliness & Comfort

After my first day in la Fortuna, the Beautiful Country in Hotel, it wasn’t very easy coming to this one. It’s second rate at bass.

Holiday Inn Express San Jose Airport

San Jose

Staff was very wonderful. Nice to be close to the airport and breakfast was very healthy and delicious again it was very convenient for me being close to the airport when I arrived.

Authenticity & Character

Breakfast was great and delicious

Location

Upon arrival being close to the airport

Staff

Not that I can think of at the moment

Cleanliness & Comfort

Squeaky clean

Arenal Country Inn

La Fortuna

I am sure this hotel is one of the most beautiful places on earth very tranquil staff. It was wonderful and my room was just perfect close to town good restaurants.

Authenticity & Character

The setting was in the jungle a lot of trees flowers everything was just beautiful

Location

The hotel was deep in the jungle with a beautiful pool, wonderful scenery, and close to town

Staff

They paid attention to every detail they asked how was everything going during my stay and if I needed anything just ask

Cleanliness & Comfort

Beautiful grounds staff that is very attentive, amazing surroundings

Activity Reviews

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Quality of Experience

My guide, Maria was very knowledgeable, happy, smiling, and very good with the group. We saw lots of things.

Guides, Drivers and Staff

Transport

Self-Guided Manuel Antonio Beaches

Manuel Antonio

The beach was just amazing right below of my hotel room. I was able to walk the beach and look at the white face monkeys, jumping from the trees tree to tree a lot of fun. They were very comical. The water was great. Nice and warm beautiful sunset. Great memories.

Quality of Experience

Costa Rica is a very beautiful country. There’s nothing there that doesn’t make you feel like you were in a.

Marino Ballena National Park Visit with Whale Watching

Manuel Antonio

This experience, I had been looking forward to for a very long time to actually see whales in their natural habitat. I got a chance to see two pairs of mother and baby well together, jumping out of the water and swimming under the boat. It was such a great time that experience, I will never forget, never ever.

Quality of Experience

Guides, Drivers and Staff

Transport

EcoTermales Hot Springs Experience with Meal

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

La Fortuna Waterfall Hike with Lunch

Arenal/La Fortuna

Best time ever somewhat scary but I had a great time. Just be careful not to slip and fall on some of the slippery rocks.

Quality of Experience

Walking through narrow canyons with guides who took very good care of us, sometimes held her hand so we could make it through the narrow canyons with rushing water very beautiful

Guides, Drivers and Staff

Transport

Coffee Experience and Nighttime Nature Walk

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Organic Spice Farm Experience

Manuel Antonio

And amazing experience

Quality of Experience

Guides, Drivers and Staff

Transport

Lost Canyon Waterfalls & Rappelling Adventure

Arenal/La Fortuna

For a 65-year-old man that is not in the greatest shape did this wonderful excursion and enjoyed every bit of it. It was slightly rough, but I would recommend this excursion to anyone that can handle it.

Quality of Experience

Costa Rica is a wealth of flora and Fana and different types of animals birds species, reptiles, and insects and mammals. You couldn’t ask for a better place to visit with all of that wonderful creation.

Food

All of my drivers were on time

Guides, Drivers and Staff

Their knowledge of the areas that we travel through, and the ability to be bilingual and language, and very amazingly kind

Transport

Well, all of the equipment that was used in my travels were very new and very comfortable

Hanging Bridges Adventure

Monteverde

Quality of Experience

Crossing the hanging bridges was an experience in a lifetime way above the canopies of the tall trees, and finding the flora and Fana to be so comforting

Guides, Drivers and Staff

Very experienced professional and knowledgeable

Transport

Río Balsa Whitewater Rafting Adventure (Class II-III)

Arenal/La Fortuna

Best time ever wild and crazy and fun

Quality of Experience

Food

Falling overboard, but was rescued very quickly. That was fun.

Guides, Drivers and Staff

Transport

Trip planning was handled 10/10. Laurel was pleasant and easy to work with. She got what we wanted and was able to push back on one or two things that we were not sure about and ended up loving.

During the first 3 days of the tour, 4 things went wrong- no communication on cancellation of whale watch, they didn’t have our reservation for the tower in Auckland, rental car was not scheduled properly, and we missed our tram dinner due to a scheduling mistake. We still loved nearly every second of NZ. And the next 12 days were basically perfect. But KimKim should evaluate why the planning and communication wasn’t better early on the trip.

Raquel was extremely helpful in working together with us to come up with an itinerary that more than met our expectations for our trip to Portugal. She is very knowledgable, friendly, and efficient - almost always we received replies from her the very next day. She has a good sense of her clients, flexible, and presented good ideas and arrangements that we were vey pleased to enjoy. We highly recommend Raquel as a tour planner.

Activity Review

Secrets Of The Mountain: Serra da Estrela & Villages

Portugal

Transport

Liz at Andean Travel constructed a perfect itinerary for us.
Particular high points were the Amazon rainforests (Corto Maltes) where our guide, Franklin, was outstanding.
Naturally the Sacred Valley & Machu Picchu was also a big highlight. Our guide for the day at Machu Picchu, Xavier, was excellent - he provided the right level of detail and gave us time to explore on our own when appropriate.
Huge credit also to Lisbeth at Andean Travel who was on hand to ensure that the packed itinerary went smoothly every step of the way.

Hotel Review

Corto Maltes Amazon Lodge

Puerto Maldonado

The perfect combination of solitude and comfort conveniently positioned on the Madre de Dios river in the Amazonian rainforest. We spent 3 days at Corto Maltes and enjoyed 2-3 expertly guided treks into the jungle each day.

Authenticity & Character

Great level of comfort without detracting from the authenticity of the jungle/rainforest location.

Location

Madre de Dios river. Arrival and departure by boat.

Staff

Cleanliness & Comfort

Activity Review

Corto Maltes Lodge 2/3 (Sandoval Lake Program)

Puerto Maldonado

The highlight (alongside Machu Picchu) of our Peru trip. Our guide, Franklin, was outstanding.

Quality of Experience

Food

Food was excellent in light of the rainforest location (and I’m a veggie which can raise a challenge where there are limitations on the options available).

Guides, Drivers and Staff

Transport

Camille was so helpful and patient with all our questions. She put together an amazing trip that met all our needs and requests, made changes as we asked and ensured we had the best trip possible. All the guides, venues and activities were perfect. Everyone was on time, help and well informed on local interests. We could not have asked for a better trip coordinator or group of people handling our vacation.

Hotel Reviews

Hotel Intercity Manaus

Manaus

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Juma Amazon Lodge

Autazes

The lodge was a great place to visit the Amazon. Everyone was so helpful. Alex our guide and Adriel the manager made sure every day was as good as it could possibly be.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

City Tour of Manaus

Manaus

The city tour was informative and enjoyable, although the guide's English was limited. I was able to communicate fine as I speak Portuguese, but this might be a challenge for non-Portuguese speakers. Overall, the guide was punctual, helpful, and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide Wellington was simply the best! He was very knowledgeable and understood what was important for us. He made our trip feel personalised and took us to places we would have never visited on our own. Also special thanks to Lucia for the perfect planning ahead of the trip. She answered all our questions very quickly. Not to mention Gaby who checked up on us during the trip to make sure everything was going according to plan. A big thank you to the whole team for making our honeymoon unforgetable!
Best regards,
Jasmine and Augustine

Hotel Review

Casa de Piedra

Mindo

The best breakfast we had in our trip by far! The owners are very polite and helpfull. The rooms are clean and are surrounded by very well maintained garden. Would definetly recommand.

Authenticity & Character

You can hear the birds sing in the morning :)

Location

Walking distance to the center of mindo.

Staff

Very helpfull, suggest great activities, restaurants, etc

Cleanliness & Comfort

No hot water in the shower, otherwise perfect.

Activity Review

Laguna San Pablo -Cotacachi - Otavalo

Ecuador

Our stop by Pijal was our favorite activity ! Emmersing ourselves in the indegenous culture where we visited their village, crops, rose garden and were treated to a delicious lunch.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Great vehicule and great driving by our guide Wellington