Kimkim Trip Reviews

4.8
Based on 20,283 ratings
Read 20,283 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Always a silver lining
Scotland | Oct 3 - Oct 14, 2023

D
Danielle P.
Hartsville, SC | Reviewed on Oct 15, 2023

Had a wonderful trip despite the cold, wet weather. Alex was very helpful planning and then making sure things on our trip went as smoothly as possible. I really appreciated the fact that she kept in touch during the trip and continued to help us with reservations. Our guide Craig was amazing. He was extremely knowledgeable, flexible to meet the entire groups needs, and had a great bedside manner. Would definitely use both of these fine people again!

Local specialist: Alex Rawson
Alex
Alex Rawson
Local specialist in Wales | Replied on May 08, 2025

Dear Danielle,

Thank you for your kind words. We’re so pleased to hear that, despite the weather, your trip was a success. I was delighted to support you throughout the planning process and during your journey, and it’s wonderful to hear you found my attentiveness made a difference.

I'm also thrilled that Craig provided such an outstanding guiding experience. His knowledge, flexibility, and warm approach are exactly what we aim to deliver. I truly appreciate your feedback and look forward to the opportunity to work with you again in the future.

Best Way To See and Plan Your Trip To Portugal
Portugal | Oct 7 - Oct 14, 2023

J
Jacqueline R.
New Milford, NJ | Reviewed on Oct 15, 2023
The walking tours with Filipa and Celia were informative and fun. They both helped us see the numerous areas through a local and historical eyes. The day trip to Sintra etc.. with Nuno was wonderful. His personality made the trip very enjoyable. His knowledge of the area made each stop fascinating. The day trip with Paulo was again phenomenal. His personality and knowledge made the day so much fun. The trip with Rui to the Douro valley also was lovely. These driver/ tour guides have such a... Read more

The walking tours with Filipa and Celia were informative and fun. They both helped us see the numerous areas through a local and historical eyes. The day trip to Sintra etc.. with Nuno was wonderful. His personality made the trip very enjoyable. His knowledge of the area made each stop fascinating. The day trip with Paulo was again phenomenal. His personality and knowledge made the day so much fun. The trip with Rui to the Douro valley also was lovely. These driver/ tour guides have such a beautiful personality that makes the drives fly by and we learned so much about the history and importance of each place we visited.
The stop at the winery in Douro, WOW. Rafael brought the vineyard to life. His love of the vineyard and what he does was seen throughout the day. The food and wine was delicious and amazing, but again it was such a lovely experience due to Raphael,
As far as Marina, she was extremely professional. When there was a hiccup , the group made sure it was rectified quickly. The app was a wonderful way to communicate in a quick manner.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 17, 2023

Hi Jacqueline,
Thank you so much for such a lovely review! It was a real pleasure for me to help you plan this wonderful trip to Portugal and I am glad you enjoyed your trip :) I will pass on your kind words to all the team. I hope you created lovely memories in Portugal which are the best souvenirs from a trip. I look forward to working with you in the future. Warmest regards from all Espiritu Travel family, Marina

Working with Antonis was fantastic!
Greece | Sep 13 - Sep 27, 2023

D
Dave H.
SeaTac, WA | Reviewed on Oct 15, 2023
Working with Antonis was fantastic! Our trip to Greece was incredible and exactly what we wanted. This was our first time to Greece and we were celebrating our 30-year anniversary. We had lots of ideas and questions, and Antonis helped us every step of the way. He was very professional, friendly, knowledgeable, responsive, and he truly provided a local's perspective. You just can't get all that from the internet! We ended up going to Athens, Delphi, Meteora, Santorini, Crete, and Rhodes.... Read more

Working with Antonis was fantastic! Our trip to Greece was incredible and exactly what we wanted. This was our first time to Greece and we were celebrating our 30-year anniversary. We had lots of ideas and questions, and Antonis helped us every step of the way. He was very professional, friendly, knowledgeable, responsive, and he truly provided a local's perspective. You just can't get all that from the internet! We ended up going to Athens, Delphi, Meteora, Santorini, Crete, and Rhodes. We're more interested in exploring Greek history, culture, and food, and we're less interested in resorts and beaches. I would highly recommend private tour(s), especially for the Acropolis and Parthenon in Athens. It was so great to have someone who knew how to maneuver around the crowds, get us to "the best spots", and tell us a lot of interesting info. We can't say enough good things about our trip and about Antonis!

Hotel Reviews
Elakati Luxury Boutique Hotel
Rhodes

We LOVED our stay at the Elakati! Awesome location and staff! Our room was small but very clean, comfortable, and quiet. Easy walk to the Medieval Old Town and the downtown harbor area. Highly recommend and we would definitely stay here again!

Authenticity & Character
Very cool vibe! Nice blend of modern and "Old World" style.
Location
Great location! Near Medieval Old Town and an easy walk to everything else. Located on a nice, quiet street.
Staff
Very friendly and helpful staff!
Cleanliness & Comfort
Very clean and comfortable!
Legacy Gastro Suites
Heraklion

We had a nice stay at the Legacy Gastro Suites. Our room was very clean and comfortable, and the staff were all very friendly. Conveniently located, but unfortunately, downtown Heraklion is noisy. The noise isn't horrible. Ask about the room, or just wear earplugs.

Authenticity & Character
Cool modern vibe with some classic/history decor
Location
Everything was within walking distance
Staff
Very friendly staff
Cleanliness & Comfort
Very clean and comfortable
Ambassadors Residence Chania
Chania

The Ambassadors Residence was great! Really cool character - an "Old World" feel with modern conveniences. Location was ideal and we had a view of the lighthouse from our room. Clean, comfortable, and quiet. Highly recommend and we would definitely stay here again!

Authenticity & Character
We loved the "Old World" feel and decor. Our room was very spacious and comfortable.
Location
Location was ideal, we could walk to everything.
Staff
Very friendly and helpful staff.
Cleanliness & Comfort
Very clean and comfortable!
Imera Vista Suites
Imerovigli

We absolutely LOVED our stay at the Imera Vista Suites, and Despina was a fantastic host!! Our room was very clean, comfortable, and quiet. Ideal location! Beautiful sunsets and delicious breakfasts. Highly recommend!!

Authenticity & Character
Classic Santorini style! Cliffside villa with white walls and small terrace overlooking the water. Gorgeous!
Location
Located between Fira and Oia, with easy access to both, but away from the crowds
Staff
We can't say enough great things about Despina! She was fabulous!
Cleanliness & Comfort
Very clean and comfortable!
Amalia Hotel Kalambaka
Theopetra, Kalabaka

We stayed at the Amalia Hotel to visit the Monasteries in Meteora. It was very nice! Our room was very clean, comfortable, and quiet. We would definitely stay here again!

Authenticity & Character
Very spacious feel and authentic decor. We loved it.
Location
Very close to the Monasteries
Staff
Staff was friendly and accommodating
Cleanliness & Comfort
Very clean and comfortable!
O&B Athens Boutique Hotel
Athens

We stayed for 3 nights at the O&B Athens and it was great! Our room was small but very clean and comfortable. The staff were super friendly and the location was ideal. Highly recommend and we would definitely stay here again!

Authenticity & Character
Very cool vibe. Clean, classic decor, minimalist design.
Location
Everything was within walking distance, and yet the O&B was just off a main street and was surprisingly quiet.
Staff
Everyone was super friendly and accommodating, happy to answer questions and offer suggestions.
Cleanliness & Comfort
Very clean and comfortable!
Activity Reviews
The Very Best of Rhodes
The Very Best of Rhodes
Rhodes

We explored the Medieval Old Town and the Rhodes Harbor area on our own, and we loved it. Highly recommend stepping off the beaten path and getting lost in some of the back roads of Old Town. It's easy to find your way out. We took a private tour down to Lindos and we really enjoyed that as well. Lindos was beautiful, interesting, and fun. It was crowded, especially around the Acropolis, but very reasonable. We loved our visit to Rhodes!

Quality of Experience
Overall we had a great experience on Rhodes!
Guides, Drivers and Staff
Our guide Mike was very good
Transport
Very clean, safe, and comfortable car
The Palace of Knossos & the City of Heraklion
The Palace of Knossos & the City of Heraklion
Heraklion

Our private tour of the Palace of Knossos with Gregoris was FANTASTIC! He was very knowledgeable, friendly, and professional. We learned so much about the history of Knossos as well as the mythology. It was really great! The city of Heraklion itself was not our favorite, glad we only stayed for a day to visit Knossos.

Quality of Experience
We loved our experience learning about the Palace of Knossos
Guides, Drivers and Staff
Our guide Gregoris was the best! We can't say enough good things about him. Highly recommend!
Transport
Driver was excellent, car was very clean and comfortable
The Ultimate Private Food Tour Of Chania Villages
The Ultimate Private Food Tour Of Chania Villages
Chania

We LOVED our private food tour with Dimitris. It was truly authentic and didn't feel one bit touristy. We visited family-owned businesses and learned first-hand about past and present ways of producing olive oil, tsikoudia, bread/bakery goods, and cheese. The education and the tasting of the foods was fabulous! It was so special to meet with the people at each of these businesses and hear their stories. We ended the tour with a delicious lunch at a lovely restaurant. Highly recommend this tour!

Quality of Experience
Fantastic and unique experience, we loved it!
Food
The food at each establishment was amazing!
Guides, Drivers and Staff
Dimitris was a wonderful guide - friendly, knowledgeable, professional. The staff at each of the businesses were wonderful!
Transport
Very clean and comfortable car
Catamaran Sunset Cruise
Catamaran Sunset Cruise
Santorini

The ONLY reason we didn't give 5 stars/amazing rating is because of the weather. It was very windy, so windy that the group didn't swim in 2 of the 3 places that were part of the tour. And the boat was very rocky for most of the trip. However, the boat itself and the staff were wonderful. The food was delicious. We loved touring Santorini from the water. The place where we did go swimming was great. And the sunset was incredible! This would have been an amazing experience if the weather had been better.

Quality of Experience
Unfortunately, it was so windy that we weren't able to fully enjoy the experience. The staff did their best!
Food
Food was delicious!
Guides, Drivers and Staff
Guides and staff were wonderful!
Transport
Great catamaran! Very clean and comfortable.
Magnificent Athens
Magnificent Athens
Athens

SO glad we did a private tour of Athens! Our guide, Kostas, was great. He knew exactly how to maneuver through the Acropolis, Parthenon, and the Museum - avoided the crowds, took us to the best spots and photo ops, and he gave us lots of info along the way. He was super friendly, knowledgeable, and professional. At times, his English was hard to understand but he was happy to repeat himself or explain things a different way. We would highly recommend Magnificent Athens!

Quality of Experience
Overall we had a great experience! Glad to avoid the crowds and get great info from our guide Kostas.
Guides, Drivers and Staff
Our driver was excellent. Kostas was a wonderful guide - friendly, professional, knowledgeable.
Transport
Very clean and comfortable!
Group Tour of Delphi & Meteora  (2/2)
Group Tour of Delphi & Meteora (2/2)
Meteora

We loved our trip to Meteora and glad we made the effort. It was a long day, broken up with a stop in Delphi, but we arrived in good time the night before touring the monasteries. We spent half a day viewing the cliffs and monasteries (beautiful scenery!), and actually toured two of them. It is crowded and we had to wait in lines, but our guide did an excellent job taking us through and providing info along the way. After touring the monasteries, we went for a nice group lunch and then it was about 5 hours back to Athens. It was such a unique experience!

Quality of Experience
Overall we had a great experience. Beautiful scenery and very unique tours/views of the monasteries.
Guides, Drivers and Staff
Driver was excellent. Our guide was great - friendly, professional, knowledgeable.
Transport
Bus was very clean and comfortable
Group Tour of Delphi & Meteora  (1/2)
Group Tour of Delphi & Meteora (1/2)
Delphi

We really enjoyed our trip to Delphi! We are not really group tour people, but this was very well done, and we are glad we did it. The bus was clean and comfortable. Our guide, George, was very good. We loved learning both sides of Delphi - the historical/factual info as well as the mythology and stories. It was fun!

Quality of Experience
Overall experience was great and everything (what to expect) was easy to understand
Food
Stopped at a great little place for a quick bite to eat
Guides, Drivers and Staff
Driver was excellent. George was an excellent tour guide - friendly, professional, knowledgeable, approachable.
Transport
Clean and comfortable bus
Local specialist: Antonis Alexandrou
Antonis
Antonis Alexandrou
Local specialist in Athens | Replied on Oct 17, 2023

Dear Julie and Dave,

Thank you for much for the fantastic review!!

It's really great to know that you enjoyed your 30-year anniversary trip to our country!!

Looking forward to welcoming you again to Greece in the future.

Best regards from Domna, Hara and me!!

Antonis

Excellent support from Kimkim as we enjoyed t...
India | Oct 5 - Oct 8, 2023

Shabeer
Shabeer n.
India | Reviewed on Oct 15, 2023
Excellent support from Kimkim as we enjoyed the most. Everything went smoothly as we planned with the help of kimkim. Read more

Excellent support from Kimkim as we enjoyed the most. Everything went smoothly as we planned with the help of kimkim.

Hotel Review
Santana Beach Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Oct 27, 2023

Dear Shabeer,
Thank you so much for taking out time and write about your recent Goa holiday experience. I am very pleased to hear that all of you had a nice and enjoyable time in Goa while celebrating your 27th-anniversary reunion.

We look forward to serve you and your friends once again on another India adventure ,

Best Regards,
Ravi

Trip of a lifetime
Greece | Oct 1 - Oct 14, 2023

P
Penelope S.
Tahuya, WA | Reviewed on Oct 15, 2023
What an outstanding trip!! Every guide, driver, and location was perfect. It was so nice not to plan anything, down to getting from one place to another. The food tour on Santorini was one of my favorites, wine and cheese tasting and then a wonderful meal at Maria’s kitchen. The day cruises were really fun too. Honestly, every day and experience was so memorable I can’t just pick one. Thank you for such an amazing trip!
The people in Greece are so nice, hospitable, and the food was amazing!!!
Read more

What an outstanding trip!! Every guide, driver, and location was perfect. It was so nice not to plan anything, down to getting from one place to another. The food tour on Santorini was one of my favorites, wine and cheese tasting and then a wonderful meal at Maria’s kitchen. The day cruises were really fun too. Honestly, every day and experience was so memorable I can’t just pick one. Thank you for such an amazing trip!
The people in Greece are so nice, hospitable, and the food was amazing!!!

Activity Reviews
Private Food Tour of Santorini
Private Food Tour of Santorini
Santorini

Outstanding!! So much fun and our guide was amazing!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sailing Yacht Cruise to Rhenia Island & Delos
Sailing Yacht Cruise to Rhenia Island & Delos
Mykonos

Such a beautiful cruise. The food was amazing, and the staff were professional, fun and knowledgeable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Magnificent Athens
Magnificent Athens
Athens

Learned so much from this your, including the need for Greece to receive their artifacts back from other countries

Quality of Experience
Guides, Drivers and Staff
So friendly and made us feel comfortable
Transport
Local specialist: Antonis Alexandrou
Antonis
Antonis Alexandrou
Local specialist in Athens | Replied on Oct 21, 2023

Dear Penelope, Sarah, and Kyle,

Thank you so much for the feedback and the great review!

For us, it's the greatest reward, knowing that our travelers enjoy their trip to our country.

It was also great to meet you all in person on your arrival day. This is always an important and pleasant part of our job.

Looking forward to welcoming you to Greece again!! Still, plenty of things to do and see here!!

With my best regards.

Antonis

Amazing!
Portugal | Oct 7 - Oct 14, 2023

Sarah
Sarah K.
Mechanicsville, MD | Reviewed on Oct 15, 2023
Pedro and the Across Portugal team did an incredible job helping us plan our first trip to Portugal. We were able to do and see more than we ever would have if we had planned everything ourselves. Even when we had an unfortunate snag during a day trip, Pedro and his team were readily available and stepped up to remedy the situation as quickly as they could. We're already talking about wanting to go back and will definitely be recommending Pedro, Across Portugal, and KimKim to our friends and... Read more

Pedro and the Across Portugal team did an incredible job helping us plan our first trip to Portugal. We were able to do and see more than we ever would have if we had planned everything ourselves. Even when we had an unfortunate snag during a day trip, Pedro and his team were readily available and stepped up to remedy the situation as quickly as they could. We're already talking about wanting to go back and will definitely be recommending Pedro, Across Portugal, and KimKim to our friends and family!

Activity Review
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon

Our tour guide, Pedro, was absolutely amazing. It felt like he was able to adapt our tour based on our conversations and what we found interesting as we strolled around Lisbon. We even had time to sample our first pastel de nata, which ended up being the best one we had the whole trip. The Lisbon Winery was also excellent and highly recommend to any Lisbon visitor!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 15, 2023

Dear Sarah,
Thank you so much for the review on your experience in Portugal.
Reading your kind words and knowing that you will recommends us to your friend and family means the world to me.
You can always count on us to be by your side :)
Your friend in Portugal - Pedro

Thanks to KimKim and Erin for booking another...
Nepal | Sep 29 - Oct 8, 2023

Ellie
Ellie t.
New Zealand | Reviewed on Oct 15, 2023

Thanks to KimKim and Erin for booking another amazing trip to Kathmandu, Nepal. KimKim is efficient, professional and we will always use as our Go-To for all things Nepal.

Local specialist: Erin Green

Israel Adventure
Israel | Oct 4 - Oct 14, 2023

Thomas
Thomas A.
Vero Beach, FL | Reviewed on Oct 15, 2023
This was our third trip using Kim Kim services. They have been amazing each time. A few weeks ago, we took a trip to Israel. It was the first time that we had ever been to the Middle East. Samir, who is based in Amman, Jordan, put together a comprehensive and wonderful trip for us. Samir was outstanding. He thought of everything. The hotels he selected were excellent, and the local guide that we used in Israel, Rami, was superb. Also, excellent was our driver in Israel, Ghassan. If... Read more

This was our third trip using Kim Kim services. They have been amazing each time. A few weeks ago, we took a trip to Israel. It was the first time that we had ever been to the Middle East. Samir, who is based in Amman, Jordan, put together a comprehensive and wonderful trip for us. Samir was outstanding. He thought of everything. The hotels he selected were excellent, and the local guide that we used in Israel, Rami, was superb. Also, excellent was our driver in Israel, Ghassan. If anyone is traveling to the Middle East, we would highly recommend using Samir to organize your travel. Samir was frequently in touch with us to make sure that we were happy and that no problems had arisen. He was available 24/7. Toward the end of our trip, war erupted in the Gaza Strip. Samir was in contact with us continually and helped arrange our exit from Jerusalem to Jordan. We cannot say enough great things about Samir. We were grateful for the trip and for his help.

Hotel Reviews
Mamilla Hotel
Jerusalem

This hotel was outstanding. The service was great, the breakfast was beautiful, and the concierge service was very helpful. They even assisted me in booking a flight out of Amman, Jordan. The hotel's location was also ideal, being centrally located to the Old City of Jerusalem. I would recommend this hotel to anyone.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tal By the Beach Hotel
Tel Aviv

This hotel was nice and very close to the beach. It was modern and efficient, it was exactly what we needed. It was excellent for our stay and served its purpose efficiently.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Old City Jerusalem
Old City Jerusalem
Israel

The tour of the Old City of Jerusalem was remarkable. Our guide was the same as the Tel Aviv tour and his knowledge of the city was top-notch. As a history major, I was particularly interested in the biblical history of Jerusalem and our guide was able to provide insightful information on this topic. He was able to show us the sights we were most interested in and provided detailed explanations.

Quality of Experience
Guides, Drivers and Staff
Transport
Tel Aviv City Tour ( Tel Aviv & Jaffa)
Tel Aviv City Tour ( Tel Aviv & Jaffa)
Israel

This tour was a fantastic experience. Our guide was extremely knowledgeable. He had a deep understanding of history and was able to answer all our questions accurately. He made the tour engaging and enjoyable. I would highly recommend him to anyone visiting Tel Aviv.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Oct 16, 2023
Hello Thomas and Donna.
I am so happy that you arrived home safely, I hope you had a nice flight back home.
Please allow me to express my gratitude for the kind words you put for me. it was my honor to assist you throughout. I surely hope to be able to help you in the future to re-do this trip with better circumstances. and please note that I can help you with several countries in the Middle East. be sure that you will always have a friend over here. Rest assured, that we all here at... Read more

Hello Thomas and Donna.
I am so happy that you arrived home safely, I hope you had a nice flight back home.

Please allow me to express my gratitude for the kind words you put for me. it was my honor to assist you throughout.

I surely hope to be able to help you in the future to re-do this trip with better circumstances. and please note that I can help you with several countries in the Middle East. be sure that you will always have a friend over here.

Rest assured, that we all here at Kim Kim, are at your service for anything you would need in the future.

Be well and safe.
Godspeed.
Samir

KimKim is a great company to help plan a trip!
Greece | Sep 9 - Sep 23, 2023

Karen
Karen F.
Hendersonville, NC | Reviewed on Oct 15, 2023
Effie and Antonis were so helpful while we were on our trip. They were readily available to answer questions and help us have the easiest, most enjoyable vacation. Effie worked with us to plan a trip to meet our needs and to be able to see the highlights in each place we visited. She made suggestions that we found to be very helpful. There were people to greet us at each destination that helped us with our luggage and whisked us away from the crowds. The drivers were very informative and... Read more

Effie and Antonis were so helpful while we were on our trip. They were readily available to answer questions and help us have the easiest, most enjoyable vacation. Effie worked with us to plan a trip to meet our needs and to be able to see the highlights in each place we visited. She made suggestions that we found to be very helpful. There were people to greet us at each destination that helped us with our luggage and whisked us away from the crowds. The drivers were very informative and drove us safely to each destination.

We probably wouldn't have visited Crete had it not been for Effie and we really enjoyed it! Crete was very relaxing and the countryside was great with all of the olive trees. We loved walking around the cobblestone streets in Chania and visiting shops and restaurants. We found it interesting that the streets would really come to life in the evening as the restaurant owners would put out their tables and chairs. The Malmo Historic Hotel was very comfortable and quaint. We really enjoyed their breakfast out on their terrace. It was centrally located as well. Our tour guide of the city was very informative and easy to converse with. She offered valuable information for the days to come. We also enjoyed our wine tasting tour and tour of cheese factory and olive mill and factory. Yum!

Santorini was our favorite. Our host of our villa at Spitia Tzitzi was amazing. He cooked our breakfast each morning, ensured we were comfortable in our villa, and gave us so much insight into the history of the area along with great suggestions for restaurants. There is no way to describe the breathtaking views we had from our villa. Our favorite "excursion" was the sunset sailing cruise. What a fantastic day. We'd go back again.

Mykonos was a little disappointing, but not because of Effie's or Antonis's efforts. The hotel was terrific and within walking distance of multiple restaurants. Effie arranged a walking tour of the city of Mykonos Town. The guide was terrific. He spoke English very well and offered so much insight into the life and culture there. However, during the time on the island, the wind was more than usual, so our sailing trip was cancelled due to safety concerns. Effie tried to rebook during our stay, but the wind did not cooperate, unfortunately. We had another tour while we were there. The guide did not speak English well although he was very nice. We faced some other challenges that were unusual for that tour. The guide, when we requested, returned us to our hotel. Effie and Antonis made things right for us, to say the least. They went above and beyond to take care of us and apologize for something that had never happened before. They were great.

Athens is a big city, and so much to see! Effie hooked us up with a phenomenal tour guide. She took us to see everything there was to see in Athens. You could tell that she loved the history and wanted to share it! She taught us so much about the history and culture. Fantastic personality and a joy to be with for the day. People in Athens think nothing of walking everywhere. Even though most of the walking was on pretty level ground, except the Acropolis, we were not prepared to walk over 5 miles. We made it and enjoyed everything, but we were tired pups. I enjoyed it all, but almost wish it could have been split into two days somehow. The tour guide offered to help us call in food, but we wanted to go to a restaurant. So, we had to walk some more. Long day. The next day was long as well, but on a bus. We had another terrific tour guide with so much experience! He took us to Epidaurus and Mycenae. There was a lot of time on the bus, but we understood that we wouldn't have been able to see those sites without that bus ride. Fascinating how old the sites are and how many of these sites were discovered. It was an enjoyable day, the bus was comfortable, and the bus driver was a great driver! While in Athens, we stayed at an apartment. The apartment was nice, but one note. All four of us are over 65. The kitchen is on an elevated platform with a 6-8 inch drop. There is nothing on the floor to remind you that there is a drop and the flooring blends in with the rest of the room. ALL of us fell off that platform at least once. Luckily, we were not hurt, but it is an accident waiting to happen.

This is our second trip booked through KimKim. We have recommended them to others. We would use them again should we take another extended trip out of the USA. They really pay attention to detail and are great to work with and help should any question arise (we had plenty!).

Hotel Reviews
Malmo Historic Hotel
Chania

Right in the center of town, so very convenient. Very clean room and hotel. We loved the breakfast out on the terrace!! George, the owner, was very gracious and available. Loved our stay there.

Authenticity & Character
Location
Centrally located
Staff
Very helpful and attentive.
Cleanliness & Comfort
The rooms were spotless!
Apartment Kleio
Athens

Our first sight of this apartment made us wonder, but the drivers and tour guides all assured us it was a very safe place to be in town and it was. The entrance in the building needs more lighting and warmth. The apartment was very clean. Some of the furnishings were old, but overall, it was very comfortable. The only real problem we had was that the kitchen was built on a platform with a 6-8" drop. The flooring blended in with the flooring of the whole room, so the drop wasn't easy to see. All of us were over 65 and each of us "fell" off of that floor at least once. Luckily, none of us were hurt, but it is an accident waiting to happen. It needs to be marked somehow. We had difficulty operating the air conditioners and froze the first night. It would be helpful to have maps to the closest restaurants. The breakfast should be tailored a little more for guests with healthy choices.

Authenticity & Character
The furnishings are old and worn.
Location
It was about a mile or so to most of restaurants and shops.
Staff
We never met staff, but they added some things for our breakfast.
Cleanliness & Comfort
It was very clean!
Argo Hotel
Mykonos

The staff really go above and beyond to ensure you have a great stay. The rooms were very clean and spacious. They had an unbelievable breakfast bar with everything you could imagine. The pool area was inviting.

Authenticity & Character
This hotel had longevity as a hotel. The original owner, was often there to ensure everything was being handled properly even though she has passed along operations to others. She was delightful!
Location
Close to restaurants and a short bus ride into Mykonos Town.
Staff
They went above and beyond to assist you and make sure your every need was met.
Cleanliness & Comfort
The rooms were super clean and comfy. We loved having the space and sitting areas.
Spitia Tzitzi
Caldera, Santorini

Cannot say enough great things about this villa and the owner/host. It is amazing! The view is incredible!!! The host, Themis, is a hands-on host. We were fascinated by the history he shared with us and insights into the Greek culture. He made our breakfast each morning which was a treat as he used to be a chef. He was very helpful in suggestions of restaurants and navigating other things in the area. He provided us with his cell phone, which allowed open communication to make our stay enjoyable. The villa was very clean and comfortable. I'd go back in a heartbeat!

Authenticity & Character
How often do you get to stay in a villa that used to be a cave?
Location
Oh! The views were incredible!
Staff
He loves helping his guests have the best time!
Cleanliness & Comfort
Activity Reviews
Epidaurus & Mycenae One Day Group Tour from Athens
Epidaurus & Mycenae One Day Group Tour from Athens
Greece

There were many historical things to see. It's interesting how these sites were discovered. Our tour guide has experience as an archeologist, so he had many great things to share. The bus ride is long, but if you want to see it, you gotta do it. However, the bus was comfortable and the driver was very safe and a great driver.

Quality of Experience
Food
The setting. The food was pretty good, but nothing stands out and if you asked for anything extra like olive oil or sauce, they charged you extra.
Guides, Drivers and Staff
The guide had so much experience and knowledge! He was great. The driver was super!!
Transport
Talented bus driver!!
The Acropolis & Athens Old City Private Guided Tour
The Acropolis & Athens Old City Private Guided Tour
Athens

We learned so much about the important historical sites! Our guide was fantastic and loves the history and culture of Athens. She made the day because she was so interesting and personable. Too much walking though at one time.

Quality of Experience
The tour guide made the experience special; the extent of walking made it a challenge.
Guides, Drivers and Staff
Cannot say enough about the tour guide. She was awesome!
Half-Day Authentic Jeep Adventure Private Tour
Half-Day Authentic Jeep Adventure Private Tour
Mykonos

The driver did not speak very good English. He smokes heavily and although he didn't smoke in the car, it still smelled. He drove like he was at the races on the straight road areas and then hit brake around curves. Even though I was in the front seat and had taken Dramamine, I still had difficulty with his driving. He told us a tiny bit of information, pulled up and stayed at car so he could smoke and basically said, There it is! We would go on our own to look at object. The wind was horrific that day which didn't help matters any, but that wasn't his fault. He was friendly, but I asked him to take us back to the hotel shortly as it wasn't fun for any of us.

Quality of Experience
everything
Guides, Drivers and Staff
Needs to speak better English. Non smoking. Drive so that passengers don't get jostled around and sick.
Transport
Car was too small for 4 adults
Private Walking Tour of Mykonos Town
Private Walking Tour of Mykonos Town
Mykonos

Our tour guide was fun and informative! He took us all over the city and showed interesting architecture and told wonderful historical stories. He was great.

Quality of Experience
Guides, Drivers and Staff
The guide was terrific!
Transport
Santorini Wine Roads Small-group Sunset Tour
Santorini Wine Roads Small-group Sunset Tour
Santorini

I think this was my favorite day. The staff were relaxed but helpful in every way. The food was delicious. The feeling of the water was incredible. The sunset couldn't have been better!

Quality of Experience
The food was some of the best we had in Greece!
Guides, Drivers and Staff
They went out of their way to make sure you had a great time!
Transport
Free Day in Santorini
Free Day in Santorini
Santorini

LOVE SANTORINI!

Quality of Experience
everything!
Guides, Drivers and Staff
Everyone was very helpful, especially Themis, host of villa.
Transport
Got us off the ferry and out of crowds quickly.
Knossos Palace Small-group Mythological Tour
Knossos Palace Small-group Mythological Tour
Greece

The palace was good to see, but our guide was over kill.

Quality of Experience
Guides, Drivers and Staff
Our guide was super nice, but over kill. She should ask what we were interested in. I wanted to explore a little on my own. She tried to bring it to life for us, which I get, but it was too much.
Transport
Cretan Wine and Olive Oil Small-group Experience
Cretan Wine and Olive Oil Small-group Experience
Chania

Really enjoyed this tour. It was relaxing and informative.

Quality of Experience
Food
The olive oil!
Guides, Drivers and Staff
Transport
Chania Old Town Private Walking Tour with Food & Wines Tastings
Chania Old Town Private Walking Tour with Food & Wines Tastings
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Effie Parasyrakis
Effie
Effie Parasyrakis
Local specialist in Athens | Replied on Dec 14, 2025
Hi Karen,
Thank you so much for taking the time to share such a detailed review. I’m really happy to hear you felt supported throughout your trip, and that Antonis and I could help make everything as smooth and enjoyable as possible.
It’s wonderful that Crete surprised you (Chania really does come alive in the evenings!), and I’m thrilled Santorini was a favorite—Spitia Tzitzi and Themis are truly special, and the sunset sailing cruise is hard to beat. Thank you as well for your understanding...
Read more

Hi Karen,
Thank you so much for taking the time to share such a detailed review. I’m really happy to hear you felt supported throughout your trip, and that Antonis and I could help make everything as smooth and enjoyable as possible.
It’s wonderful that Crete surprised you (Chania really does come alive in the evenings!), and I’m thrilled Santorini was a favorite—Spitia Tzitzi and Themis are truly special, and the sunset sailing cruise is hard to beat. Thank you as well for your understanding about the Mykonos wind cancellations, and for noting how we handled the unexpected issues there, and I also really appreciate your honest feedback about the Athens apartment setup.
Thank you again for recommending us; we’d love to welcome you back to Greece anytime for another adventure! 💙
Warm regards,
Effie

Fabulous experience with Moreno and his count...
Italy | Oct 1 - Oct 8, 2023

N
namratha p.
Basking Ridge, NJ | Reviewed on Oct 15, 2023
Fabulous experience with Moreno and his counterpart. Had an excellent time in Italy Read more

Fabulous experience with Moreno and his counterpart. Had an excellent time in Italy

Activity Reviews
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Historical Rome walking tour and Colosseum guided Tour
Historical Rome walking tour and Colosseum guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
3 Hours private tour Lake Como from Cernobbio
3 Hours private tour Lake Como from Cernobbio
Lake Como
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Oct 15, 2023

Thank you so much for your feedback!
I'm so pleased you had a lovely stay, looks like you enjoyed it all!
Thanks again for booking with us and we look forward to your next trip to Italy!
All the best,
Moreno and Melanie, and the rest of the team!

A relaxing time in Sao Miguel
the Azores | Oct 8 - Oct 12, 2023

Noelle
Noelle F.
Chicago, IL | Reviewed on Oct 15, 2023
We had a very relaxing time in Sao Miguel. The weather cooperated (sort of) for most of our time here. Highlights for us were the hotel (Terra Nostra) in Furnas, and our private tour of Set Ciudades with Natacha. We had 24 hour access to the thermal pool and Botanical garden, which was wonderful. The restaurant was also top notch. Read more

We had a very relaxing time in Sao Miguel. The weather cooperated (sort of) for most of our time here. Highlights for us were the hotel (Terra Nostra) in Furnas, and our private tour of Set Ciudades with Natacha. We had 24 hour access to the thermal pool and Botanical garden, which was wonderful. The restaurant was also top notch.

Hotel Review
Terra Nostra Garden Hotel
Furnas

This hotel is solely focused on relaxation and high quality service. We loved having 24 hr access to the thermal pool and botanical garden, which allowed us to use both without the crowds. The restaurant was also excellent - we at there for almost every meal and were never disappointed.

Authenticity & Character
The grounds and the restaurant are wonderful. The rooms are clean.
Location
Access to the botanical gardens is wonderful.
Staff
Service is clearly a focus for this hotel - it shows in all of the interactions we had.
Cleanliness & Comfort
Activity Reviews
Whale Watching in the Azores
Whale Watching in the Azores
Lisbon Int. Airport (LIS)

Caveat for this review - our tour was eventually cancelled (hence the 3 stars). That said, I will definitely try a whale watching tour with this company if I return to Sao Miguel. The staff is very professional, clearly focused on conservation and learning about the animals. The briefing was very thorough and the focus on safety is also very clear. We suited up and actually went out of the marina into choppy water (we were told that up front). The swells were bigger than anticipated (8-10 ft - my estimate), and the captain very quickly turned us around for safety reasons.

Quality of Experience
Nothing in the companies control - the weather wasn't great on the day I went
Guides, Drivers and Staff
Clearly very knowledgeable and committed.
Transport
Sete Cidades Full Day Experience: Ferraria Springs & Volcano Rims
Sete Cidades Full Day Experience: Ferraria Springs & Volcano Rims
São Miguel Island

Natacha was just amazing. She took the time up front to understand what we were looking for and then modified the tour as appropriate. Given the unpredictable nature of the weather on Sao Miguel, she maximized our day to take advantage of the "breaks" in our overcast day, and we really got to know a lot about the culture of the Azores as well as the physical beauty.

Quality of Experience
The whole day was great
Food
We had lunch in a local restuarant in Sete Ciudades - all traditional Azorean food that was great.
Guides, Drivers and Staff
We really hit it off with Natacha - she clearly loves Sao Miguel and showed us so many things.
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 17, 2023

Hi Noelle,
Thank you so much for taking the time to write your trip to the Azores review! I am glad you enjoyed your stay at Terra Nostra Garden Hotel, I am sure it was nice to relax after your trip to Spain :)I will pass on your kind words to Natacha. I am sorry you could not see the whales due to the weather and I hope you can come back to the Azores to see these magnificent animals. My warmest regards, Marina from the Espiritu Travel family :)

An adventure in Spain for Four
Spain | Sep 30 - Oct 8, 2023

Noelle
Noelle F.
Chicago, IL | Reviewed on Oct 15, 2023
We (me, my husband and our 25 year old twins had a fabulous week in Spain, starting in Barcelona and finishing in San Sebastian. Highlights from our time in Barcelona were: 1) the half day Bike tour (by Born Bikes). Cristina was a tremendous guide and customized the tour to focus on things we hadn't seen. 2) Sagrada Familia guided tour - FABULOUS! We saw the cathedral in late afternoon, and the lighting was amazing. and 3) Montserrat - the church itself is spectacular and the... Read more

We (me, my husband and our 25 year old twins had a fabulous week in Spain, starting in Barcelona and finishing in San Sebastian. Highlights from our time in Barcelona were: 1) the half day Bike tour (by Born Bikes). Cristina was a tremendous guide and customized the tour to focus on things we hadn't seen. 2) Sagrada Familia guided tour - FABULOUS! We saw the cathedral in late afternoon, and the lighting was amazing. and 3) Montserrat - the church itself is spectacular and the funicular up to the top of the mountain is not to be missed. We stopped in Laguardia (Rioja region) for a full day wine tour, and our guide (Fito) was wonderful - he curated the wineries we visited (3) and also had a wonderful lunch in a local restaurant. Highlights in San Sebastian for us were the pintxos tour and a full day excursion to a cheese farm (exceeded our expectations) and a hike along the El Camino de Santiago, hosted by our guide Amaia. All of our hotels were wonderful - we especially enjoyed our stays at the Hospederia Los Parajes in Laguardia and the Zinema 7 in San Sebastian.

Hotel Reviews
Zinema7
San Sebastian (Guipuzcoa)

This was our favorite hotel of the trip. The staff was incredibly helpful, the rooms large and modern. Located ~20 minute walk to the Old Town, it was also quiet at night.

Authenticity & Character
The hotel was clean and modern.
Location
Nice balance of accesibility and quiet at night.
Staff
All of the staff were friendly, particularly one gentleman at the front desk who helped us secure reservations, cabs and directions to return our car rental.
Cleanliness & Comfort
all of the amenities are well thought out. We had some laundry done and it was delivered on a tray:). My husband also stayed in the room on our first day, so we "missed" maid service during normal hours. However, they still cleaned the room when we went out to dinner - a nice surprise when we returned:)
Hospederia de los Parajes (Laguardia)
Laguardia

This hotel is oozing character. Each room had a different theme/style and felt very cozy. The bathrooms were particularly luxurious.

Authenticity & Character
Each room had different furnishings, includin a sofa/loveseat. The showers were very large, and the bathrooms were spacious as well.
Location
Located within the walls of the city. May want to contact the hotel to determine where to park if you are driving.
Staff
We arrived at 10 am, dropped off our luggage and then went for a full day tour. Upon returning to the hotel, checkin was very fast and our luggage was already in our rooms. The breakfast room was also very cozy and the staff tremendous.
Cleanliness & Comfort
Pamplona Catedral HOTEL
Pamplona

The hotel is in a great location in the old part of Pamplona. It was a little bit of an adventure to find it via GPS (one of the streets you need to take shows 'bus only', so we had to circle a few times before we figured it out. That said, the hotel is lovely and the staff was very helpful.

Authenticity & Character
The views
Location
Located on the edge of the old city, near the cathedral. May be helpful to contact the hotel if you are driving to secure the best dirctions.
Staff
Very friendly and knowledgeable
Cleanliness & Comfort
The rooms were pristine
Hotel España Ramblas
Barcelona

The location of Hotel Espana is wonderful - a block off the Rambas, and easy to walk to many neighborhoods. The architecture is also beautiful - all of the common areas are stunning. We had several little "misses" with service that were all handled very professionally when brought up, but became recurring issues in the 3 days we were there that moved my rating to a 3 star. I had paid to have a room ready on arrival for my son, who arrived at 10 am on Saturday (eg. I reservered a room on Friday so he could get to the hotel, check in and sleep. The room wasn't ready upon arrival & he had to wait an hour before he could check in. We also had breakfast included in our reservation, which did not show up in th hotels system. Even after our travel agency called and confirmed with the hotel, we had to work with the front desk every morning to secure breakfast.

Authenticity & Character
the architecture was stunning
Location
Very easy walking to several of the key neighborhoods
Staff
The staff was always helpful when I raised issues noted above
Cleanliness & Comfort
Activity Reviews
Cheese, Wine & A Coastal Hike on the Camino
Cheese, Wine & A Coastal Hike on the Camino
San Sebastián

This was a day that really gave us a flavor of the region. The cheese farm is something that we really enjoyed as a family. Michel and his wife clearly enjoy what they do and it shows in the quality of the product. The hike was also beautiful - lovely views of the coastline and we really enjoyed seeing the old roman bridges along the way.

Quality of Experience
The cheese farm was tremendous - loved that it was a small working farm and that we got to see everything.
Guides, Drivers and Staff
Amaia was very knowledgeable and clearly an experienced hiker.
Transport
San Sebastian Pintxo Experience
San Sebastian Pintxo Experience
San Sebastián

This was a great way to discover the Old Town in San Sebastian, and learn the way to order pintxos without being overwhelmed. Each Pintxo bar was tremendous, and Ester was very personable.

Quality of Experience
The food was spectacular - we had the specialties of each bar and everything was great.
Guides, Drivers and Staff
Ester was very personable
Transport
Directions to the meeting area very clear.
Scenic Escape to Montserrat Monastery and Nature Park
Scenic Escape to Montserrat Monastery and Nature Park
Barcelona

The church and surrounding area is absolutely stunning. Our guide Ramon was also incredibly knowledgable and very friendly.

Quality of Experience
Set the right expectations on what you are getting: 1) We were on a tour that had English and Spanish speakers, which resulted in a fair amount of time waiting for the next thing. If possible, keep the tour to focus on one language (that's what we assumed we would have) . 2. This was not a half day tour - we were picked up at 8:00 am and didn't get back to our hotel until 3:30. I would include estimated travel time more overtly.
Guides, Drivers and Staff
Ramon was a wonderful guide - he is clearly very knowledgeable and passionate about Montserrat and all things Catalonia. He also took the time to get to know each of us.
Transport
Be more upfront about the pick up/travel times. It took us an hour to pick up all of the guests in the group and then another 90 minutes to get to Montserrat (we hit several traffic jams on the way).
Barcelona by Bike: Gothic Quarter to Barceloneta
Barcelona by Bike: Gothic Quarter to Barceloneta
Barcelona

This was a highlight for us in Barcelona. It was a great way to see a much larger section of the city in a short amount of time. Our guide Cristina was incredibly knowledgeable and modified the tour based on what we had already seen.

Quality of Experience
We loved going through Born and the gardens.
Guides, Drivers and Staff
Cristina was a true professional - always checking in on us.
Transport
Cab directions provided were spot on
Discover Rioja: Wineries, Tastings & Regional Cuisine
Discover Rioja: Wineries, Tastings & Regional Cuisine
Spain

Everything about this trip was tremendous. Our guide (Fito) was from the area and clearly very knowledgeable about the wineries and the region. Each winery we visited had a unique story and great wines. We also really enjoyed the lunch at the end.

Quality of Experience
All 3 wineries had distinct stories and the people sharing with us were very genuine.
Guides, Drivers and Staff
Fito was clearly known everywhere we went. He was very personable and took the time to modify the tour based on our needs.
Transport
the van was comfortable.
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

The tour was a great way to get us out on our first night in Barcelona. We visited 5 places in total, and our guide was very helpful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 17, 2023

Hi Noelle,
Thank you so much for such a lovely review! It was a real pleasure for me to help you plan this wonderful trip to Spain with your family and I am glad you enjoyed your trip :) I will pass on your kind words to all the team. I hope you created lovely memories in Spain which are the best souvenirs from a trip. I hope you can visit us in the future to discover new destinations, such as the South of Spain. My kindest regards, Marina from the Espiritu Travel family :)

We had a fabulous time in Costa Rica!
Costa Rica | Oct 6 - Oct 14, 2023

Alicia
Alicia O.
Seattle, WA | Reviewed on Oct 15, 2023
We had a fabulous time in Costa Rica! We couldn't have done it without KimKim to help plan it! Everything was seamless, from the car pick-up, all the hotel check-ins, the excursion pick-ups, and even the car rental return! Holden was amazing helping us every step of the way! We absolutely loved the Tabacon Resort and the hot springs. We had a perfect afternoon spent in the spa with an amazing amount of rain coming down while we were getting messages in a covered hut! Then we rested in our... Read more

We had a fabulous time in Costa Rica! We couldn't have done it without KimKim to help plan it! Everything was seamless, from the car pick-up, all the hotel check-ins, the excursion pick-ups, and even the car rental return! Holden was amazing helping us every step of the way! We absolutely loved the Tabacon Resort and the hot springs. We had a perfect afternoon spent in the spa with an amazing amount of rain coming down while we were getting messages in a covered hut! Then we rested in our room for a bit and had one of the best meals of our life and the hotel restaurant. The seven course meal with the wine pairing was a perfect way to spend our anniversary! We had a blast on the white water rafting trip and saw so many cool animals. The driving in Costa Rica took a bit to get used to, using Waze was a great tip. I would not recommend driving at night in the rain though. I think the only part of the trip we could have skipped was the guided hike in the park. We did see a lot of beautiful animals, but it pushed our long drive day into the night and compounded with rain and inexperience driving in Costa Rica was bit scary for us! Once we go to the beach and the Banana Azul the weather was much better and we had a great time snorkeling and wondering around beach towns. We absolutely loved the the BriBri Chocolate tour, the family that we visited was so welcoming and we enjoyed seeing how simply and happily they lived. Our tour guide was also very informative and made us feel comfortable visiting their home. We enjoyed all the museums in San Jose and loved visiting the La Paz waterfall garden! We loved all the effort that was put into making our trip so special. We especially loved the anniversary decorations at the Hampton Inn the night we arrived. We couldn't be more happy and relaxed after a fun trip!

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna

This is one of our favorite resorts we have ever stayed in! The staff was so genuinely sweet and helpful, the grounds were absolutely gorgeous and the room was new, beautiful and clean! We also had two of the best restaurant servers we have ever had in our lives! We also had a fabulous experience in the spa! It rained a ton while we were there and it only added to the fun of the experience!

Authenticity & Character
The people were so helpful, sweet, authentic and lovely!
Location
The hot springs make this location so amazing! I have never seen such an amazing garden and pool setting!
Staff
Davie was our waiter and he was one of the best we have ever had in our lives!
Cleanliness & Comfort
We loved the beds, pillows and the all extras like the beautiful razors and toothbrushes!
Hampton by Hilton San José Airport
Alajuela

We have never seen a hotel room decorated so amazingly for our anniversary! There was a hand written note, balloons, heart shaped confetti, towels folded into swans and wine! They really went over the top to make our anniversary special! The airport shuttle was so helpful to have and worked out so well for us! I would highly recommend this hotel!

Authenticity & Character
They went above and beyond to decorate our room for us!
Location
It is so close to the airport and the shuttle makes it so easy to get back and forth!
Staff
They were so genuinely sweet and helpful!
Cleanliness & Comfort
Activity Reviews
Bribri Chocolate  & Waterfall Excursion
Bribri Chocolate & Waterfall Excursion
Costa Rica

We had so much fun on this adventure and I'm so glad we did it!

Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

We had a blast! It was so much and one of the highlights of our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sarapiquí Nature Hike at La Selva
Sarapiquí Nature Hike at La Selva
Costa Rica

It was a beautiful park, but for us the timing was not great!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Oct 17, 2023

Thank you very much Alicia, I am so happy that you had a great celebration for your anniversary. I'm glad that you appreciate the effort that was put into making your trip special, but remember, we did it together!

No worries vacation
Scotland | Oct 3 - Oct 14, 2023

Kathryn
Kathryn S.
Concord, NC | Reviewed on Oct 15, 2023

Alex was great in planning our trip and taking care of all the details. We truly just walked off the plane and met our guide and had nothing to worry about until we were driven to the airport for our return trip.
Craig was a wonderful guide gave us many options on what we would prefer to do and shared his knowledge of his country’s history with a refreshing passion.
Our accommodations were all very good and each one was unique. Our favorite was the Broad Bay House.. Very picturesque, quiet and the food was amazing!
Overall I wouldn’t change a thing about the trip.

Local specialist: Alex Rawson
Alex
Alex Rawson
Local specialist in Wales | Replied on May 08, 2025

Dear Kathryn,

Thank you for your thoughtful feedback. I'm delighted to hear that your trip was seamless from start to finish and that my attention to detail allowed you to relax and fully enjoy the experience.

It’s wonderful to know Craig’s passion and flexibility enhanced your journey, and that each accommodation met your expectations, especially your stay at Broad Bay House.

I'm thrilled the trip was everything you hoped for, and I look forward to assisting you with future travels.

Awe inspiring experience in N Vietnam
Vietnam | Sep 21 - Oct 1, 2023

Chaffee
Chaffee T.
Rosemount, MN | Reviewed on Oct 15, 2023

I collaborated with Dat at KimKim to help me curate a outdoor adventure to N. Vietnam and my decision was rewarded with an amazing experience! I provided Dat with a framework with my interests and objectives of the trip, and he created an ideal itinerary that exceeded my expectations after several weeks discussions/brainstorming. The tours themselves were exceptional and the people leading them were knowledgeable, friendly, and a joy to speak with. I highly recommend using KimKim and will most definitely use them again (next destination will be Cambodia). Thank you Dat!

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Oct 16, 2023

Dear Chaffee,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that you were happy with the arrangements. It was our big pleasure to organize and support you on this vacation. Once again, thank you again for trusting our company, and we hope to welcome you again in the near future to Vietnam or any Southeast Asia countries!
Sincerely,
Dat

Exploring & Relaxing Greece!
Greece | Sep 28 - Oct 12, 2023

B
Bill T.
Shelbyville, IL | Reviewed on Oct 15, 2023

My wife and I made up the other half of Cindy's "4 young seniors." I agree with her high praise for Angela and KimKim. Though Cindy pulled the laboring oar in working with Angela to organize the trip, Angela never hesitated to respond to my personal requests, including outstanding recommendations for SCUBA outings, adjustments in our activities, and other touristy questions that we had from time to time during our trip. Outstanding service! I would absolutely work with Angela again on a return trop to Greece.

Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Oct 15, 2023

Lela and Bill,
Thank you so much!
I will be looking forward to hearing from you to organize your next adventure in Greece!
I am honestly very happy to know that you had a great time here and that I was able to assist you. 🙂
Take care and have fun!
Angela

Group Normandy Tour
France | Sep 30 - Oct 3, 2023

Karen
Karen F.
Manhattan, NY | Reviewed on Oct 15, 2023
Our group trip to Normandy was perfect. All KimKim guides, drivers, and hotel were excellent. We'd like to particularly call on Manon, who was will us for our D-Day tour and Mont St Michele. Dinner at Le Presbytre was incredible. Thanks for our third trip with KimKim! Read more

Our group trip to Normandy was perfect. All KimKim guides, drivers, and hotel were excellent. We'd like to particularly call on Manon, who was will us for our D-Day tour and Mont St Michele. Dinner at Le Presbytre was incredible. Thanks for our third trip with KimKim!

Hotel Review
Grand Hotel du Luxembourg
Bayeux

Very nice hotel with excellent service in Bayeux. Great central location, helpful staff, and very nice included breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were very clean and serviced each day.
Local specialist: Sebastian Prino

Great service from Fei and the team, booked a...
Japan | Oct 8 - Oct 14, 2023

Pearlie
Pearlie K.
Singapore | Reviewed on Oct 15, 2023
Great service from Fei and the team, booked all the hotels and transfers that we needed in a custom arrangement, was seamless for us. Thanks Fei! Read more

Great service from Fei and the team, booked all the hotels and transfers that we needed in a custom arrangement, was seamless for us. Thanks Fei!

Hotel Review
BYAKU Narai
Narai

This has everything, the history, the comfort and the excellent service. This is what people come to Japan to experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Oct 17, 2023

Hi Pearlie,
Hope you are doing fantastic day.
It’s our great honor and pleasure to customize and arrange your tour to Japan. Thanks a lot for your trust to choose Kimkim as your tour operating. I am so happy to know you have enjoyed the stay in BYAKU Narai with its history, the comfort and the excellent service. Japan is a variety country with rich culture and remote nature. Welcome you and your family back to Japan again.

Warmest regards,
Fei

We are a group of 4 young seniors who wanted ...
Greece | Sep 28 - Oct 12, 2023

Cindy
Cindy C.
Needham, MA | Reviewed on Oct 15, 2023
We are a group of 4 young seniors who wanted to have a memorable Greece vacation without a ton of stress. Working with Angela for our 15 day trip to Greece was easy, informative, carefree and absolutely wonderful! Angela was very good at pointing us in the direction we needed or redirecting when needed.... She provided us with affordable tours, activities, adventures, transfer service and more She steered us away from areas that were not suitable for us, or events that were not that the best... Read more

We are a group of 4 young seniors who wanted to have a memorable Greece vacation without a ton of stress. Working with Angela for our 15 day trip to Greece was easy, informative, carefree and absolutely wonderful! Angela was very good at pointing us in the direction we needed or redirecting when needed.... She provided us with affordable tours, activities, adventures, transfer service and more She steered us away from areas that were not suitable for us, or events that were not that the best choices, or accommodations that were perhaps not the best quality. While we were vacationing in in Greece she continued to check in to make sure everything was OK, and helped us reschedule activities when the weather did not cooperate. Overall our vacation was fabulous... a great mix of historical/ educational activities, balanced with suggestions for our down time. We spent 4 days in Athens, 5 days in Paris and 5 days in Santorini. Each location was great for touring, shopping, eating, exploring. The hotels were located in nice areas close to local activities, food and wine was beyond great, shopping was incredible. I can go on for pages. Bottom line is Angela helped use immensely so that we all had a wonderful stress free vacation. I am hooked on Angela and Kimkim and am already planning the next adventure.

Hotel Reviews
Kalypso Hotel
Paros

WOW is all I can say. And I really do not know where to start.... This boutique hotel and the staff exceeded my expectations in every aspect possible way... I actually teared up when it was time to leave. It felt like a slice of heaven for me. First, the hotel is beyond charming... located on an ocean front beach in a quiet area. The building itself has a beautiful whitewashed exterior framed by abundant bougainvillea. Everything you might expect in a Greek hotel. The common areas were plentiful and inviting, with lots of space to curl up with a good book, or to lounge in the sun or to share a drink with friends... Also had a small but very adequate a spa area with hot tub, sauna, massage service, etc I noticed that all areas of the hotel, hallways, all windows, bedrooms, floors, walls etc were being cleaned washed continuously... every single day. The place could not be any cleaner. The morning breakfast buffet was ridiculous.... fit for a king.... everything from eggs, ham, sausage, cheeses, danishes, croissants, mini feta & spinach rolls, yogurt, fresh fruit, gourmet breads with jams and Nutella spreads, granola, cereal, baclava (yes... baclava for breakfast) coffee, cappuccino, and more more more. Expect to put on a few pounds- and remember you only live once. There is also an adequately stocked bar area that opens to the sandy beach and water... a cozy place for afternoon drinks or a quick bite to eat. The bedrooms are spacious and beyond clean, with comfortable beds and soft linens. It appears that each unit has a small private balcony overlooking the ocean. Bathrooms were updated and spacious enough that you could actually move around in. The entire staff was beyond friendly, always smiling, always willing to help; to show you how to use the espresso machines, (and to clean up your mess when the silly gringo caused the machine to overflow) to offer suggestions for restaurants, tours, activites etc. The location was a 15 minute walk to the s "downtown" area... loaded with shops, boutique clothing stores, trinkets/ local art and jewelry, every type of restaurant, boating/ water activities , etc. It was wonderful to be able to stroll through the cobbled streets and look at/ purchase the local treasures. All in this place deserves a 10++++ rating... there may be other accommodations available, but this one simply felt like home. I definitely, without a doubt, would stay here again.

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Arcade Hotel Athens
Athens

Overall this is a very nice hotel.. It was in a great location, walkable to lots and lots of attractions, shops, restaurants. The staff was always kind , helpful and courteous. Continental breakfast along with coffee/ cappuccino was available very morning. Rooms were on the small side but perhaps as Americans we are spoiled by oversized accomodations. The beds were comfortable, hotel was clean, staff was helpful, and price was very attractive. I would definitely recommend the Arcade Hotel

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Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Oct 15, 2023

Yeia sou, Cindy,

Thank you so much for sharing your feedback on this tour experience with us.
My team and I are truly thrilled to know that you enjoyed your time here in Greece with us.
I would love to see you coming back soon and showing some more amazing places of my country.
Give my best to the rest of the group.
Until next time...
Angela and the GA Trips team

Three generations Ring Road trip of Iceland - what an incredible journey!
Iceland | Sep 30 - Oct 8, 2023

sara
sara p.
Raleigh, NC | Reviewed on Oct 15, 2023

This was such a great way to plan a trip to a place I was never been before and for a person without a lot of free time! Our trip guide, Eva, was fantastic in catering the itinerary to our three generations Iceland trip and she was incredibly flexible to adjust our calender both before the trip to suite our needs and during hte trip as our interests pivoted. It was wonderful to take away some of the typical vacation stressors and let Kim Kim make our vacation so much more relaxing!

Local specialist: Eva Sigurðardóttir

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