Kimkim Trip Reviews

4.8
Based on 20,172 ratings
Read 20,172 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Aggeliki was very professional and responsive...
Greece | May 19 - Jun 7, 2023

Rod
Rod E.
Canada | Reviewed on Jun 20, 2023
Aggeliki was very professional and responsive right from the beginning of our trip planning stage through to helping us with minor issues that arose during our time in Greece. The trip itinerary that she developed exceeded our expectations. Transfers went seamlessly with all drivers courteous and on time. Our guides were very professional, knowledgeable and responsive to "on the fly" changes to daily itineraries. The hotels selected exceeded our expectations with a fantastic stay to end... Read more

Aggeliki was very professional and responsive right from the beginning of our trip planning stage through to helping us with minor issues that arose during our time in Greece. The trip itinerary that she developed exceeded our expectations. Transfers went seamlessly with all drivers courteous and on time. Our guides were very professional, knowledgeable and responsive to "on the fly" changes to daily itineraries. The hotels selected exceeded our expectations with a fantastic stay to end our trip in the beautiful Azade Boutique Hotel in Chania - outstanding!

Hotel Reviews
Galaxy Iraklio Hotel
Iraklio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Azade Boutique Hotel
Chania

Very accommodating staff from the time we arrived until check out. Breakfast was wonderful on the patio and rooms were outstanding.

Authenticity & Character
Classy renovation of original building with large rooms very well appointed
Location
In the heart of Chania Old Town a very short walk to the bay.
Staff
Friendly and accommodating with any request
Cleanliness & Comfort
Antony Suites
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vigla Hotel
Amorgos
Authenticity & Character
Location
Staff
A great cooking class!
Cleanliness & Comfort
Eiriana Suites
Milos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wonderful to have cooked breakfast brought to our room to have on the outside patio!
Sweet Home Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Jun 21, 2023

Yeia sou, Rod!

Thank you for sharing your experience in Greece with us.
My team and I are all really happy that you had a great time here with us and as I told Geoff, we are looking forward to seeing you come back soon! I have so many more to show you! :)

Yamas!
Aggeliki and the GA Trips team

Australia trip
Australia | May 26 - Jun 7, 2023

Katie
Katie K.
Palm Bay, FL | Reviewed on Jun 20, 2023
Gary was incredibly helpful and planned an absolutely wonderful trip for me and my family. Everything from the transportation, hotel reservations, and excursion was exceptional. We had some last minute travel issues that he helped us with immediately. I gave 5 stars but Gary deserves 10. Thank you, Gary!! Read more

Gary was incredibly helpful and planned an absolutely wonderful trip for me and my family. Everything from the transportation, hotel reservations, and excursion was exceptional. We had some last minute travel issues that he helped us with immediately. I gave 5 stars but Gary deserves 10. Thank you, Gary!!

Hotel Reviews
Shangri-La Sydney
The Rocks

This was the best hotel we stayed at. Incredible view and impressive service.

Authenticity & Character
It was beautiful and unique
Location
Walkable to everything and great views from our window.
Staff
Very helpful staff. They took care of my kids who arrived before I did.
Cleanliness & Comfort
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

Perfect stay for an early departure.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Cairns
Cairns

This hotel worked great for us and our short stay but didn't compare to the other hotel stays. It was a bit of a Bahamian vibe.

Authenticity & Character
Location
Staff
The staff was lovely.
Cleanliness & Comfort
Activity Review
Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

Unfortunately I was sea sick most of the time. Regardless, this excursion was one for the books. The captain took good care of me and the kids and I had a blast.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gary Topic

Each of our transfers, guides, and tours were TOP NOTCH!
Peru | Jun 13 - Jun 19, 2023

Mallory
Mallory A.
New Orleans, LA | Reviewed on Jun 20, 2023
Each of our transfers, guides, and tours were all top-notch. We enjoyed our hotels as well. Read more

Each of our transfers, guides, and tours were all top-notch. We enjoyed our hotels as well.

Hotel Review
Antigua Casona San Blas
Cusco

Very cool vibe, nice touches, like hot water bottles in our bed, hot tea in the evenings , etc. Nice breakfast. Central location. Excellent staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private One Day Inca Trail Hike to Machu Picchu
Private One Day Inca Trail Hike to Machu Picchu
Peru

Our guide, Freddy, was the best!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Jun 20, 2023

Hi Mallory,
Thank you for your kind words. It was a pleasure for us to host you in our wonderful country of Peru. It was great you had such an enjoyable experience and we will certainly pass your compliments to our guide Freddy.
Looking forward to see you with us again in the future.
Regards,
Jason.

Lorenza was great! Not only she helped us pla...
Italy | Jun 8 - Jun 16, 2023

D
Dolores R.
West Linn, OR | Reviewed on Jun 20, 2023
Lorenza was great! Not only she helped us plan our trip, she was available once we were on our trip which was so nice. If we had any questions she would respond promptly.
The hotels we stayed at were in perfect locations.
We loved Residenza Luce (a boutique hotel) in Amalfi the best! Family owned and managed. We had "Nona" cooking breakfast for us everyday of our stay and several members of the family were present and so caring.
The hotel in Trastevere Rome was in a great location, but...
Read more

Lorenza was great! Not only she helped us plan our trip, she was available once we were on our trip which was so nice. If we had any questions she would respond promptly.
The hotels we stayed at were in perfect locations.
We loved Residenza Luce (a boutique hotel) in Amalfi the best! Family owned and managed. We had "Nona" cooking breakfast for us everyday of our stay and several members of the family were present and so caring.
The hotel in Trastevere Rome was in a great location, but we did not luck it very much (Tree Charm). There was nobody available after 2:30 pm, so if you needed a towel or anything else you just couldn't get it...
Best,
DR

Local specialist: Lorenza Cannarsa

Sharon and the team did a great job!
Morocco | May 31 - Jun 13, 2023

Jane
Jane S.
Mozambique | Reviewed on Jun 20, 2023
Sharon did a great job organizing the trip, providing recommendations and suggestions, adjusting to our requests, and then helping us postpone when I had a work emergency. The hotels she selected where just the type we asked for, we had one driver for most of the time which made luggage and moving around easier, and the local guides used by MI were great!! She was super helpful and made the planning process easy!! I highly recommend Sharon and am glad Kim Kim linked us with Morroco Immersion!! Read more

Sharon did a great job organizing the trip, providing recommendations and suggestions, adjusting to our requests, and then helping us postpone when I had a work emergency. The hotels she selected where just the type we asked for, we had one driver for most of the time which made luggage and moving around easier, and the local guides used by MI were great!! She was super helpful and made the planning process easy!! I highly recommend Sharon and am glad Kim Kim linked us with Morroco Immersion!!

Hotel Reviews
Riad Dar Zouhour
Rabat

The riad is in a great location, close to the main road so you don't have to haul your luggage toooo far, but within the medina and nice a quiet. It was easy to get around to shops, restaurants, etc. Beautiful space, our room was comfortable and o good bathroom. My mom and I were sharing and i think they took a double and split it, so the individual beds were very very narrow. But other than that, it was great (so if you're sharing a bed, should be excellent!)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the split bed made them too narrow to be comfortable. But super clean.
Riad Farouzi
fes

It's a typical Riad off of a bit of a windy alley, but easy to find with local landmarks and centrally located. Their breakfast was HUGE and while we didn't eat dinner there, it looked like to others eating had quite a spread. The two men working there were happy to help with anything we needed and took great care of us! The decoration of the rooms and the interior in general were amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Hicham
Chefchaouen

The room was great, food was excellent. It's a complicated maze to get in and out, but once you get that down, you can't beat the location!! Would definitely recommend it! And I loved Chefchaouen!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Camps
Merzouga

we were the only people out of 14 tents available--which seems like it should be nice, but was a little lonely. The tent was nice, it did have aircon. if you've been on a safari in Kenya/Tanzania, it's not quite that roomy a setup, but the bed was comfortable, staff were nice, bathroom was great. No issues and would recommend. BUT, I would ask your company to make sure there will be others there--and if not maybe look at other tent options (e.g. the non-luxury group next door--same company--had about 30 tents and at least half were full that night. would have been better (and louder) atmosphere).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Luxury Camp
Merzouga

If you're going to the desert, this is a nice place to pass some time. There's a nice pool, a good courtyard with both sunny and shady spots, a room off of the restaurant with some lounging options, and the rooms are good. The staff were nice, beds were super comfortable, etc!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Roseville
Kalaat M'Gouna

it's a bit off of the beaten track, but well worth it! The staff were absolutely amazing, so nice and welcoming. The amount of food they provided was enough for at least 6 people (there were 2 of us)! and the room was really comfortable. Enough space (not huge but fine), good bathroom, window onto the garden where I watched a local family collect apricots.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad La Gazelle du Sud
Marrakech

The Riad itself is nice. The walk to the Riad down the winding and sometimes dark alley was not my favorite. As a woman alone, I definitely didn't like it. It was safe, nothing at all happened, but it made me feel a bit nervous. The room was good and looked out onto the main courtyard and plunge pool. Couldn't keep the windows open as it would be to noisy, but aircon worked fine. The breakfast was good...lots of options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ONOMO Hotel Casablanca Airport
Nouaceur

Fine for a late arrival. I thought the room smelled like smoke even though it was non-smoking.

Authenticity & Character
fine hotel but could be anywhere.
Location
near to airport, easy to get to from there.
Cleanliness & Comfort
Local specialist: Sharon Louthian

Family trip to Berlin, Amsterdam, and Bruges.
Germany | Jun 2 - Jun 12, 2023

Stephen
Stephen M.
Kennesaw, GA | Reviewed on Jun 20, 2023
Our trip to Berlin, Amsterdam, and Bruges was absolutely fantastic. Tomaz and Zala took great care of us from planning our itinerary to providing real time assistance when needed. The transfers, tours and accommodations that Tomaz and team set for us exceeded our expectations. Our private guides in Berlin (Monika), Amsterdam (Eva), and Bruges (Blanca) we so knowledgeable in providing us the historical significance of the areas we toured and also provided us with good recommendations for... Read more

Our trip to Berlin, Amsterdam, and Bruges was absolutely fantastic. Tomaz and Zala took great care of us from planning our itinerary to providing real time assistance when needed. The transfers, tours and accommodations that Tomaz and team set for us exceeded our expectations. Our private guides in Berlin (Monika), Amsterdam (Eva), and Bruges (Blanca) we so knowledgeable in providing us the historical significance of the areas we toured and also provided us with good recommendations for where to eat to get the real local experience.
Having our tickets and passes before we arrived made for a stress-free vacation full of memories that will last our lifetime. Thank you to the entire team for making this trip an absolutely wonderful experience.

Hotel Reviews
Swissotel Amsterdam
Amsterdam

Breakfast was amazing!! Staff was helpful and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LINDNER HOTEL AM KU'DAMM
Berlin

Breakfast was absolutely fantastic. The hotel staff was helpful and flexible during our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day trip to Bruges
Day trip to Bruges
Amsterdam

Blanca became part of our family during the course of the day trip. She literally spent the entire day with us getting to know us and us her. Her knowledge of the history of Bruges was amazing. Her recommendations for where to eat and even more so, where to snack, was spot on. We highly recommend using Blanca for tours in Bruges.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of Amsterdam
Guided tour of Amsterdam
Amsterdam

Eva was great guide that took us away from the 'commercial areas' to understand more about Amsterdam and all of the history from when it was founded and evolved over the years. She used maps and visuals to really bring that history to life so we could fully understand the significance of the city. We highly recommend Eva for anyone interested in touring Amsterdam.

Quality of Experience
Guides, Drivers and Staff
Entrance fee to Anne Frank museum
Amsterdam

Probably the best tour and museum on our trip. Having the passes ready for us made the experience that much better.

Quality of Experience
Guided tour of Berlin
Guided tour of Berlin
Berlin

Monika was a great guide. She gave us personal insight into the history and events that took place in Berlin.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jun 21, 2023

Thank you for your kind review Stephen! Such a pleasure to hear you had an amazing time!
Our team will be happy to organize another trip for you anytime.
I wish you a lovely Summer,
Tomaz

Effie, Katerina,and Antonis were so helpful a...
Greece | Jun 1 - Jun 13, 2023

Sharon
Sharon L.
Ballenger Creek, MD | Reviewed on Jun 20, 2023
Effie, Katerina,and Antonis were so helpful and always available to answer our questions and/or help us. I speak highly of them Read more

Effie, Katerina,and Antonis were so helpful and always available to answer our questions and/or help us. I speak highly of them

Hotel Reviews
1809 Villa
Santorini

Beautiful setting, hot tub feature, welcome and services from staff helpful

Authenticity & Character
Felt like our own Greek villa
Location
Beautiful views. Felt very “upscale”. Loved the history of the area
Staff
So helpful with our luggage, wonderful breakfasts
Cleanliness & Comfort
Very clean. Upstairs rooms at times hot
Palladium Boutique Hotel
Mykonos

Thanos extremely helpful to us throughout our stay, arranging a birthday celebration for my grandson, coordinating rides for us, and helping us rent a second room for comfort

Authenticity & Character
Extremely helpful staff
Location
Beautiful setting, close to beaches, and rides down to Mykonos crnter
Staff
Thanos
Cleanliness & Comfort
All areas of facility clean and attractive
Athens Ikon
Athens

Great place to start our trip, comfortable and welcoming

Authenticity & Character
Suites, not just hotel room
Location
Close to shopping
Staff
All staff helpful. Loved the personal welcome when we arrived
Cleanliness & Comfort
All areas clean
Activity Reviews
Concierge-Class Small-group Sailing Cruise to Delos & Rhenia islands
Concierge-Class Small-group Sailing Cruise to Delos & Rhenia islands
Mykonos

Loved Delos tour. More “friendly” than Athens Parthenon tour

Quality of Experience
Sailing was fun
Food
Guides, Drivers and Staff
Very friendly boat staff
Transport
Loved the sailing
Private Walking Tour of Mykonos Town
Private Walking Tour of Mykonos Town
Mykonos

Guide knowledgeable. Very friendly and private tour able to accommodate my handicap

Quality of Experience
Orientation to shopping areas helpful
Guides, Drivers and Staff
Great guide
Transport
Dropped us off and picked us up on time and in area easy to find
Small-Group Caldera Catamaran Sunset Cruise
Small-Group Caldera Catamaran Sunset Cruise
Santorini

Loved the boat, activities, and friendly staff Sunset pictures amazing

Quality of Experience
Fun, loved the small group size
Food
BBQ
Guides, Drivers and Staff
Great BBQ meal. Loved raising their sales
Transport
Free Day in Santorini
Free Day in Santorini
Santorini

Great to have our own time to explore

Quality of Experience
Guides, Drivers and Staff
Always on time and able to handle our luggage
Transport
Found us immediately after departure from the boat
Knossos Palace Small-group Mythological Tour
Knossos Palace Small-group Mythological Tour
Greece

Historical

Quality of Experience
Guides, Drivers and Staff
The Exotic Private Tour of Elafonissi Beach
The Exotic Private Tour of Elafonissi Beach
Chania

Walking to the beach long and difficult with my hsndicap. Driver did drive down to pick up up after

Quality of Experience
Loved the umbrella sites and water lovely
Guides, Drivers and Staff
Transport
Free Day in Athens
Free Day in Athens
Athens

Our personal guide was knowledgeable, friendly and aware of my handicap needs. Great tour

Quality of Experience
Guides, Drivers and Staff
Friendly. Able to adjust to my hsndicap
Transport
On time friendly
Local specialist: Effie Parasyrakis
Effie
Effie Parasyrakis
Local specialist in Athens | Replied on Jun 21, 2023

Dear Sharon,

Thank you for your kind words! We are all very happy that you enjoyed your trip to Greece so much!

Hope to see you back in Greece again soon!

Best,
Effie

Fabio was the ultimate travel planner and host.
Italy | May 26 - Jun 7, 2023

russalle
russalle a.
Wilkinsburg, PA | Reviewed on Jun 20, 2023
Fabio was the ultimate travel planner and host. I have traveled to different countries for 15 plus years with travel specialists and Fabio is by far the best. He not only helped one of my sister’s find care and called a doctor for her, he also helped with my other sister’s lost luggage and getting her a free transport to and from to get her bag and contacted the airport directly to make sure it was there for her. Fabio was able to coordinate 5 family members all with different flights and... Read more

Fabio was the ultimate travel planner and host. I have traveled to different countries for 15 plus years with travel specialists and Fabio is by far the best. He not only helped one of my sister’s find care and called a doctor for her, he also helped with my other sister’s lost luggage and getting her a free transport to and from to get her bag and contacted the airport directly to make sure it was there for her.

Fabio was able to coordinate 5 family members all with different flights and arrival/departure times. We didn’t have a single mishap with our crazy travel schedules because he was so organized and on top of our dates.

He called each of our tour operators the day of to explain our family style and to coordinate with them to make sure we had the best experience. Not only did we love him, but each tour operator has formed a trusting relationship with him and speaks so highly of him. He only books tours/excursions with the best companies. That goes along way, especially when stopping in 5 cities like we did and having so much knowledge of each city, the different things to do there and who to book through.

He met us in Lake Como and went so far as to buy us a few beverages and to host us.

My older sister asked for last minute photographs of her and her recent husband and Fabio came through with the best photographer.

A few of my flights were canceled and I had to switch to a different city to fly out and he was able to cancel those train/excursion tickets and transition to a new city with the same money paid.

I work in sales and his attention to detail and ability to understand the family dynamic was amazing. He is so good at what he does and his understanding of the different tour operators in Italy helped us have the best time.

I wish I could plan all my trips with him across the world. I don’t think I will ever get as wonderful of a travel specialist as him. He really is fantastic.

Activity Reviews
Vatican Museums & Sistine Chapel Tour
Vatican Museums & Sistine Chapel Tour
Rome

Our guide was very knowledgeable and really helped us with more knowledge and background info.

Quality of Experience
Guides, Drivers and Staff
Transport
[TRANSPORT] Venice Airport Private Water Taxi Transfer
Venice

The taxi service was very accommodating. I asked to leave earlier and they helped me make that happen without any extra fees.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Food Tour
Venice Food Tour
Venice

Giada was a pleasure to meet. Fun, witty and she knows the local spots for food. It was really nice to met someone from the city and to ask her questions about Venice throughout her life there. We loved her.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Boat Trip along the Cinque Terre with Aperitif
Sunset Boat Trip along the Cinque Terre with Aperitif
Italy

Such an amazing way to see the different cities. Our boat operator was fantastic and added so many different touches with his knowledge of the area. We had a blast.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence

Carmela is amazing. She made this cooking class so much fun. We couldn’t stop laughing throughout the experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

Our driver was amazing. He took such great care of us and even stopped by the airport, out of his way with no extra charge, to grab my sister’s bag that was delayed a few days.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Sunset Vespa Tour with Wine Tasting
Tuscany Sunset Vespa Tour with Wine Tasting
Italy

This was our most favorite activity of the trip. Such a cool experience and breathtaking views of the countryside.

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights & Hidden Gems of Rome | Walking Tour
Highlights & Hidden Gems of Rome | Walking Tour
Rome

Absolutely fantastic and our guide was a pleasure to meet.

Quality of Experience
Guides, Drivers and Staff
Transport
Trastevere Local Food Tour
Trastevere Local Food Tour
Rome

We loved Dimitri. Amazing host and so knowledge of the city and food.

Quality of Experience
No
Food
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jun 21, 2023

Buongiorno Russalle!
Thank you so much for taking the time to write this wonderful review!! It was great and easy communicating with you before and during your stay in beautiful Italy. I am so, so happy that you and the group had lots of fun, and I am looking forward to meeting you again in the future, perhaps in some other lovely area across this amazing country. Wish you all the best!! 🙂🙂
A presto,
Fabio

Trip of a lifetime!
Argentina | May 17 - Jun 8, 2023

L
Laura E.
Ireland | Reviewed on Jun 20, 2023
First and foremost, our trip was incredible. A once and a lifetime experience, and for this we owe huge thanks to Augustina and Herve! Augustina was the most incredible local agent, all of the hotels, tours and trips were incredible and beyond what we could have found or planned ourselves. Any issues or dilemmas we found ourselves in, from trying to find a last minute rental car, to figuring best routes to drive at particular parts in the country with no mobile data available, Augustina was... Read more

First and foremost, our trip was incredible. A once and a lifetime experience, and for this we owe huge thanks to Augustina and Herve! Augustina was the most incredible local agent, all of the hotels, tours and trips were incredible and beyond what we could have found or planned ourselves. Any issues or dilemmas we found ourselves in, from trying to find a last minute rental car, to figuring best routes to drive at particular parts in the country with no mobile data available, Augustina was on it ASAP and had us back relaxing and stress free! This was our first trip to South America, coming all the way from Ireland, thus we were incredibly grateful for the check-ins to see how we were doing, assuring we were having the best time possible and the overall kindness shown by both Augustina and Herve, answering any silly questions we had along the way.

They genuinely cared about us having the most amazing experiences on our adventure, and could feel this care from the moment we started planning the trip with them to the moment we arrived back home.

We could not have asked for better support in our first trip to Argentina, and would recommend KimKim (and Agustina and Herve) to anyone looking to have an unforgettable adventure!

Activity Reviews
Experiencia Boedo, an evening with a porteñian family
Experiencia Boedo, an evening with a porteñian family
Buenos Aires

One of the best experiences we had in Argentina, and definitely our favorite night in Buenos Aires! Pierre and Graciela were fabulous hosts! We were taken on a tour of the historical tango area of Buenos Aires where we learnt all about the history of the tango, dance and music. We had an excellent time in Pierre and Graciela's home making empanadas and chatting with them and their two sons. Their genuine kindness and warmth was undeniable from the entire family and we felt so welcome and at home. We had a wonderful dinner, discussions about life and even played some tango related games!

Quality of Experience
Everything
Food
Delicious empanadas, beef and milanesa!
Guides, Drivers and Staff
Pierre and Graciela are incredible people !
Transport
Pierre and Graciela collected us and dropped us home, suggesting wonderful places to eat and visit along the way!
Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina

The view of the falls were fabulous, incredible view of the devils throat. A lot smaller park than that of the Argentina side, but worth the visit.

Quality of Experience
Guides, Drivers and Staff
our guide was very friendly and chatty
Transport
very comfortable travels on the coach
Bike tour in the Iguazú jungle
Bike tour in the Iguazú jungle
Puerto Iguazú

This was our favorite tour in Iguazu! Our two wonderful guides were encyclopedias of knowledge, with an incredible passion, love and insight into the local birds and nature. We were lucky enough to see a plethora of incredible birds, from the woodpecker to the turkey vulture. We saw the tracks of a panther and the Jaguar and the Anteater, which was incredible. I would recommend this trip to all visiting Iguazu.

Quality of Experience
Exceptional
Guides, Drivers and Staff
Exceptional! Incredible knowledge and passion for the local wildlife
Transport
the bikes were top quality and we were collected and dropped off at hour hotel.
Gran Aventura Navigation tour
Gran Aventura Navigation tour
Puerto Iguazú

Lots of fun! The water was beautiful and warm, the view of the falls was fabulous, plus we saw some capybara and crocodiles.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina

AMAZING!!!!! This was a great tour. Our guide was very kind and knowledgeable of all of the local nature we were experiencing. The falls are so beautiful and we had a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Transport
the bus was far too early for pickup. We were told to be ready for 8:15 but the bus arrived for us at 7:45
Local community in the Calchaquíes Valleys (homestay)
Local community in the Calchaquíes Valleys (homestay)
Argentina

Rosa and her son Sylvestre were kind and welcoming! we had a lovely time picking oranges and making juice, chasing and feeding the chickens and enjoying the beautiful mountain views. We had a wonderful time exploring and hiking in the local area, watching the condor and vultures in their natural habitat.

Quality of Experience
Amazing
Food
The food was incredible! so delicious
Guides, Drivers and Staff
Imara was a fabulous, kind person, who added greatly to the enjoyment of the experience.
Transport
Estancia Colomé: experience at the highest altitude vineyard in the world
Estancia Colomé: experience at the highest altitude vineyard in the world
Argentina

This was an amazing experience! We love our wine and were excited for this experience. We commenced the day with a tasting of 3 beautiful wines from the Colome vineyard, one white (torrontes) and two Malbec reds. Having done the wine tasting in Buenos Aires and learning so much there, we could build on our tasting knowledge which was a lot of fun. Our sommelier was excellent, with fantastic knowledge and the wine was delicious. We then had a very cool tour of the Vineyard owners personal art collection by James Turrell which we were not expecting but was very cool! The lunch that followed was lovely, sitting in the sun overlooking the beautiful grounds of the Colome vineyard.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires

Sandra was an incredible tour guide, her in-depth knowledge of the history of Buenos Aires was impressive but fascinating! Her kind and warm soul was a delight to be around and we just had a wonderful day with Sandra. We started our morning with Sandra collecting us rom our hotel, with a quick subway ride to the the business district in SanTelmo where we learned all about the independence of Buenos Aires and the sad but fascinating history of the city. We visited the Pink building, the cathedral, the Mayo plaza and strolled the historical streets of San Telmo. We then proceeded by bus to La Boca, a beautifully colourful area by the dock. Here we learned about the history of La Boca along with the life of Maradona and Eva Perón. We returned to Palermo by bus where Sandra dropped us to the Botanical Gardens where we continued our day solo.

Quality of Experience
Sandra was an awesome guide
Guides, Drivers and Staff
We adored Sandra
Transport
We loved riding the bus and subway around the city
Tango & cena show at El Viejo Almacen
Tango & cena show at El Viejo Almacen
Buenos Aires

We attended the tango show and dinner following a wine tasting next door. The dinner was ok, but the staff were so lovely and the tango show was amazing! A great experience overall!

Quality of Experience
Food was a little underwhelming
Food
The food was ok, but definitely our least favorite we had in Buenos Aires
Guides, Drivers and Staff
fabulous!
Transport
The shuttle bus home was a fantastic addition
Tasting the best Argentine wines
Tasting the best Argentine wines
Buenos Aires

This was a fun evening! Our sommelier clearly knew his wines, we learned so much while enjoying the beautiful Malbec from Patagonia, to the torrentes of Cafayate. We would highly recommend this wine tasting experience!

Quality of Experience
Guides, Drivers and Staff
Our sommelier was very knowledgeable and fun
Transport
Bike tour: Palermo & Recoleta
Bike tour: Palermo & Recoleta
Buenos Aires

Beno, was a fantastic host, her bubbly nature and kindness was palpable from the second we met her. We were taken around Buenos Aires for 4hrs by bike, from the obelisk to the beautiful rose gardens in Palermo. Her knowledge and love for her job was very apparent and we had a wonderful first day in Buenos Aires with Beno.

Quality of Experience
amazing way to see the city
Guides, Drivers and Staff
Beno was a very kind, fun and warm person
Transport
bikes were great
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Jun 20, 2023
Wow, I'm incredibly grateful, Laura and Ryan, for this beautiful message you left! It truly touches me to know that you enjoyed your first trip to South America in such a wonderful way. Organizing this trip together was an immense pleasure for me, and I'm thrilled to hear that you had a great time, met fabulous guides, and enjoyed the landscapes, wines, and local transportation of the country. It brings me so much joy. I can't express how happy I am that everything worked out well and that... Read more

Wow, I'm incredibly grateful, Laura and Ryan, for this beautiful message you left! It truly touches me to know that you enjoyed your first trip to South America in such a wonderful way. Organizing this trip together was an immense pleasure for me, and I'm thrilled to hear that you had a great time, met fabulous guides, and enjoyed the landscapes, wines, and local transportation of the country. It brings me so much joy.

I can't express how happy I am that everything worked out well and that you had such a memorable experience. Seeing your excitement and satisfaction means the world to me. It was a pleasure to be part of your journey and to contribute to creating beautiful memories for both of you. Thank you for allowing me to be a part of this amazing adventure. I hope that this trip is just the beginning of many more incredible experiences together. Wishing you both all the happiness and many more exciting travels in the future!

Warmest regards,
Agus

Trip was wonderful! Catered to our preference...
Greece | Jun 2 - Jun 16, 2023

C
Cathy M.
Kissimmee, FL | Reviewed on Jun 20, 2023
Trip was wonderful! Catered to our preferences! Transfers were on time. Everyone we dealt with was personal and professional. Will definitely look at KimKim for future adventures.
Irene was wonderful. Clearly communicated and offered suggestions as needed.
Thank you Irene as well as the rest of the team for making this bucket list adventure a memory for the ages!
Read more

Trip was wonderful! Catered to our preferences! Transfers were on time. Everyone we dealt with was personal and professional. Will definitely look at KimKim for future adventures.
Irene was wonderful. Clearly communicated and offered suggestions as needed.
Thank you Irene as well as the rest of the team for making this bucket list adventure a memory for the ages!

Hotel Review
Home and Poetry
Athens

Wonderful location!

Authenticity & Character
Location
Perfect location excellent views
Staff
Polite and helpful
Cleanliness & Comfort
Large and quaint decor
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jun 23, 2023

Dear Cathy and Chrystal!
I am so happy that you had a wonderful trip and thank you so much for your kind words!
It was a pleasure working with you and I wish that I will have the opportunity to introduce you to more amazing locations in the future! In Greece or perhaps next time in Italy where our local team also specialize in!
All my best and safe travels!
Irene

My son and I had the trip of a lifetime! Havi...
Iceland | May 18 - Jun 1, 2023

Julie
Julie S.
Wausau, WI | Reviewed on Jun 20, 2023
My son and I had the trip of a lifetime! Having Duncan and our local person to contact as well was the way to plan a trip. They helped us when weather unexpectedly changed our plans, they also made our trip exactly like we asked them too! Each activity was exactly what we wanted and more. I look forward to using them in the future. Read more

My son and I had the trip of a lifetime! Having Duncan and our local person to contact as well was the way to plan a trip. They helped us when weather unexpectedly changed our plans, they also made our trip exactly like we asked them too! Each activity was exactly what we wanted and more. I look forward to using them in the future.

Hotel Reviews
Berjaya Hotel Mývatn
Mývatn

We had the best room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Baron
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Reykholt
Reykholt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Westfjords
Patreksfjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ísafjörður Torg
Ísafjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albert Guesthouse (Hotel Hvammstangi)
Hvammstangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sigló Hótel by Keahotels
Siglufjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Valaskjálf
Egilsstadir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Jökull
Höfn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Vestmannaeyjar
Westman Islands

Unfortunately we did not get to stay at this hotel, but if it was like any of the others, weather was the reason but they found us a great alternative!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Hotel Fagrilundur
Bláskógabyggd
Authenticity & Character
Nice place
Location
Close to the sites we were touring for the day
Staff
Helpful
Cleanliness & Comfort
Nice place
Activity Reviews
Husavik Whale Watching
Husavik Whale Watching
Iceland

The whale watching was one of the highlights of the trip. We got to see whales up close, which was a fantastic experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon amphibian boat tour
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

The tour was fascinating. We saw seals and got to touch a piece of iceberg that's thousands of years old. However, it was also a stark reminder of global warming.

Quality of Experience
Guides, Drivers and Staff
Transport
Myrdalsjokull glacier snowmobiling
Myrdalsjokull glacier snowmobiling
Iceland

Snowmobiling on the glacier was an unforgettable experience. Being from Wisconsin, snowmobiling isn't new, but doing it on a glacier was thrilling!

Quality of Experience
Guides, Drivers and Staff
Transport
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

The Vok Baths were a great place to unwind. At first, I was hesitant due to fatigue, but it turned out to be the perfect way to relax.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jun 20, 2023

Thanks so much for this glowing review, Julie, I'm so glad you and Jacob had a great experience.

Regards
Duncan

Wonderful vacation in Japan
Japan | Jun 2 - Jun 17, 2023

Stephanie
Stephanie B.
Orlando, FL | Reviewed on Jun 20, 2023
We very much enjoyed our 2 week Japan vacation, thanks to the careful planning of Irish. Irish was a great problem solver when issues came up, she was a thoughtful communicator, responding quickly to questions and she was thorough and organized so everything was arranged on time and without issue. Our guides were wonderful for the most part. We thought that Shu was exceptionally good in his knowledge, organization and consideration. Miyuki was also terrific, even though she pushed us to... Read more

We very much enjoyed our 2 week Japan vacation, thanks to the careful planning of Irish. Irish was a great problem solver when issues came up, she was a thoughtful communicator, responding quickly to questions and she was thorough and organized so everything was arranged on time and without issue.

Our guides were wonderful for the most part. We thought that Shu was exceptionally good in his knowledge, organization and consideration. Miyuki was also terrific, even though she pushed us to our limits of walking. Mike helped us get part of way from Hakone to Naoshima and he was delightful and efficient. Stephanie showed us around Tokyo one morning on a fun and informative food tour which was a lot of fun.

Together, they made our trip smooth and easy!

Hotel Reviews
THE KNOT HIROSHIMA
Hiroshima

Great hotel, comfortable rooms, excellent location. The hotel restaurant is excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naoshima Ryokan ROKA
Naoshima

We loved this hotel. A peaceful refuge in a beauty setting. The service is excellent, as is the food. We would definitely return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Airu
Hakone

Beautiful hotel! The photos don’t do it justice. The staff was exceptional. We worked definitely return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Century Southern Tower
Tokyo

Average corporate hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zentis Osaka
Osaka

Beautiful hotel, comfortable rooms, excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Tea Ceremony
Traditional Tea Ceremony
Kyoto

The Traditional Tea Ceremony was one of the highlights of the trip. We really enjoyed learning about the culture and the matcha was delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Chiku Chiku CAFE- A hedgehog home and cafe in Shibuya
Chiku Chiku CAFE- A hedgehog home and cafe in Shibuya
Tokyo

The visit to Chiku Chiku Cafe was fun, but the hedgehogs could have been more alert.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Sumo Training Visit
Morning Sumo Training Visit
Tokyo

The Sumo Training Visit was a unique experience and it was nice to learn about the culture.

Quality of Experience
Guides, Drivers and Staff
Transport
Nakameguro Food Tour
Nakameguro Food Tour
Tokyo

The food tour in Nakameguro was great. We enjoyed trying different types of food and our guide, Stephanie, was super helpful despite a minor miscommunication about timing.

Quality of Experience
Guides, Drivers and Staff
Transport
 Mt. Fuji and Hakone Tour
Mt. Fuji and Hakone Tour
Hakone

The Mt. Fuji and Hakone Tour was enjoyable, although we only saw the top of Mt. Fuji due to cloud cover.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Buildings by the architect Shin Takamatsu
Visit Buildings by the architect Shin Takamatsu
Tokyo

The visit to Shin Takamatsu's buildings was interesting and we enjoyed seeing his work.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Departure
Tokyo Departure
Japan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Arashiyama
Exploring Arashiyama
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Uji and Nara
Day Trip to Uji and Nara
Kyoto

We loved it but the 2.5 hour walk to Todai-Ji was too much, especially in the rain. Would have preferred a more direct route.

Quality of Experience
Guides, Drivers and Staff
Transport
Red Tokyo Tower
Red Tokyo Tower
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
TeamLab Planets Tokyo
TeamLab Planets Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Akihabara- Tokyo's Electric town
Akihabara- Tokyo's Electric town
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Yayoi Kusama Museum
Yayoi Kusama Museum
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Edo-Tokyo Open Air Museum
Edo-Tokyo Open Air Museum
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Arrive in Tokyo
Arrive in Tokyo
Tokyo

Our greeter was very kind and helpful and helped us secure our JR pass and pocket Wi-Fi. Our driver was a little disappointing. We arrived in heavy rain due to the typhoon. He drove quite aggressively in the rain, and then dropped us in the pouring rain when we were not sure which was our AirBNB. Just put our luggage out on the street and drove off. It would have been really helpful if he could have helped us read the Japanese numbers and signage.

Quality of Experience
Guides, Drivers and Staff
Transport
14-Day Ordinary JR Pass
14-Day Ordinary JR Pass
Japan

We enjoyed having our JR pass. I wish that I would have ordered it myself online so that I could have made seating reservations online. That’s the only drawback.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irish S.
Irish
Irish S.
Local specialist in Tokyo | Replied on Jun 21, 2023

Dear Stephanie,

Thank you for sharing your amazing experience in Japan with us. We are so grateful for your review, it help us identify the aspects of the trip where we can improve our service to our loyal travelers like you. We had a wonderful time working and planning with you and we appreciate your patience and understanding throughout the trip. Hope you will come back to Japan soon!
Take care and keep traveling!

My warmest regards and best wishes,
Irish

We felt like Luis was alongside us every step...
Spain | Jun 12 - Jun 19, 2023

Gina
Gina B.
Hoffman Estates, IL | Reviewed on Jun 20, 2023
We felt like Luis was alongside us every step of the way. His service was top tier and his care was real. Read more

We felt like Luis was alongside us every step of the way. His service was top tier and his care was real.

Hotel Reviews
Hotel Marqués House
Valencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Catalonia Catedral Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Old Town Walk with Wine & Tapas Experience
Old Town Walk with Wine & Tapas Experience
Valencia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
City of Arts and Sciences
City of Arts and Sciences
Valencia

Dani was awesome. Highly recommend this tour, tour guide and tour company. First class all the way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking class
Cooking class
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day City Tour & Sagrada Familia (incl skip the line tickets) - SMALL GROUP
Half Day City Tour & Sagrada Familia (incl skip the line tickets) - SMALL GROUP
Barcelona

Teo was awesome. Highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Jun 20, 2023

Hi Gina,

Thank you very much for taking the time to share your thoughts with me. I'm sure you have enjoyed the trip since we have been in touch during all of it. Just hope you can keep in touch and keep me in mind for your future travels to Spain or Portugal.

Have a great year ahead!

Luis

4 friends in Greece
Greece | May 26 - Jun 17, 2023

David
David A.
Wailuku, HI | Reviewed on Jun 20, 2023

Tasos and his team were very responsive and did a good job balancing often competing desires of multiple travelers.

Local specialist: Tasos Mylonas

The experience from start to end was amazing....
Vietnam | Jun 7 - Jun 18, 2023

K
KRYSTLE B.
Bridgeview, IL | Reviewed on Jun 20, 2023
The experience from start to end was amazing. Felt very safe and secure with all the arrangements. All of the tour guides were phenomenal. Excellent service and very knowledgeable. Hein, Ha, Alex, Mr. Quong and Johnny were all so very pleasant. The tour guide who took us ladies through the village and rainfall please forgive me I do not recall his name but was also great. All of the experiences were very memorable. Thank you for an amazing time and your hard work in putting the itineraries... Read more

The experience from start to end was amazing. Felt very safe and secure with all the arrangements. All of the tour guides were phenomenal. Excellent service and very knowledgeable. Hein, Ha, Alex, Mr. Quong and Johnny were all so very pleasant. The tour guide who took us ladies through the village and rainfall please forgive me I do not recall his name but was also great. All of the experiences were very memorable. Thank you for an amazing time and your hard work in putting the itineraries together. Excellent service!

Hotel Reviews
Park Hyatt Saigon
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Resort & Spa Sapa
Lao Cai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chapa Express Train
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Legend Metropole Hanoi
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cu Chi Tunnels & Ho Chi Minh City Tour
Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Beautiful Morning in Halong Bay  (Stellar of the Seas)
Beautiful Morning in Halong Bay (Stellar of the Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
2200m – Sin Chai – Sapa
2200m – Sin Chai – Sapa
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa – Tram Ton – 2800m
Sapa – Tram Ton – 2800m
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore The Beauty of Hanoi - Full Day Sightseeing
Explore The Beauty of Hanoi - Full Day Sightseeing
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Vespa by night food tour (N)
Hanoi Vespa by night food tour (N)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jun 20, 2023

Dear Krystle,
Thank you for sharing your experience! I was very pleased that all went smoothly and that our team was able to be part of your memorable vacation. I will pass on your kind words to the whole team that you met during the trip.
Your review truly made my day;)
My very best from Vietnam <3
Hien

Egypt: A journey of a lifetime
Egypt | Apr 18 - May 2, 2023

Mary Beth
Mary Beth K.
Lakewood, OH | Reviewed on Jun 20, 2023

Our primary guide, Khalid, was truly an expert and exuded the confidence necessary for a group unfamiliar with travel to Egypt. The overnight accommodations traveling down the Nile with the opportunity to wade in this infamous body of water was one of the many highlights of the trip. The boat’s crew were beyond outstanding. It’s hard for me to believe that just a short time ago, I rode a camel up Mt. Sinai, climbed through a pyramid, was in the Valley of the Kings, saw the Aswan Dam , crossed the Suez Canal, walked along the Alley of Sphinxes, and more.

Local specialist: Ibrahim Elaref

Perfection
Norway | May 28 - Jun 7, 2023

D
Danette G.
Altoona, IA | Reviewed on Jun 20, 2023
Tom planned an amazing itinerary for us in Norway. Words can’t describe how well it went for us. From the modes of transportation, hotels, and activities he selected all were wonderful. Vilde in Bergen gave us a great tour and provided the best restaurant recommendation. Tom really listened to what we were looking to do and our preferences when he planned out our itinerary. Thank you for planning a perfect dream vacation for my siblings and I to take with our Mom! Read more

Tom planned an amazing itinerary for us in Norway. Words can’t describe how well it went for us. From the modes of transportation, hotels, and activities he selected all were wonderful. Vilde in Bergen gave us a great tour and provided the best restaurant recommendation. Tom really listened to what we were looking to do and our preferences when he planned out our itinerary. Thank you for planning a perfect dream vacation for my siblings and I to take with our Mom!

Activity Reviews
Flor & Fjære Garden Cruise
Flor & Fjære Garden Cruise
Stavanger

Flor & Fjaere was so unexpectedly amazing. We weren’t sure what to expect when we picked the activity, but we were in awe of the gardens and scenery. The venue and the meal was a one of a kind experience that would be very difficult to duplicate anywhere else.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

Having a local guide take us around Bergen was great. It was a wonderful experience to walk around with somebody local to see and hear a more personalized view and history of the city.

Quality of Experience
Guides, Drivers and Staff
Vilde was great!
Fjordsafari
Fjordsafari
Norway
Quality of Experience
Guides, Drivers and Staff
People were so nice and helpful!
Transport
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Jun 20, 2023

Im so grateful you had such a great experience here in Norway. This was a very cool trip to plan for me as well as you wanted to go to the area where I am originally from. And Im glad all went smooth throughout your journey and that all of you had a very nice time. And yes compliments to Vilde, and thank you also.

All the best.

Best regards,
Tom

T

I was skeptical of the value of using KimKim ...
Italy | May 26 - Jun 7, 2023

N
Nick K.
Cranberry Township, PA | Reviewed on Jun 20, 2023
I was skeptical of the value of using KimKim to book a recent trip to Italy, but I am taking the time to write this review because my experience was overwhelmingly positive. Our guide, Fabio, did an amazing job helping us plan and execute our trip. There were five people on my trip, and four unique schedules. I appreciated that Fabio had no issue with us booking our own lodging. It provided nice flexibility. Fabio seamlessly coordinated our various schedules (e.g., people flew in and... Read more

I was skeptical of the value of using KimKim to book a recent trip to Italy, but I am taking the time to write this review because my experience was overwhelmingly positive.

Our guide, Fabio, did an amazing job helping us plan and execute our trip. There were five people on my trip, and four unique schedules. I appreciated that Fabio had no issue with us booking our own lodging. It provided nice flexibility. Fabio seamlessly coordinated our various schedules (e.g., people flew in and out on different days, some people visited five cities, some visited three or four, etc.), and the travel between various cities was worry-free. Every driver was professional, punctual, and extremely courteous.

Similarly, the activities recommended and planned by Fabio were varied and enjoyable. I didn’t feel that any of the tours or excursions were overly touristy, and most of the groups were comfortably small. Additionally, I felt that Fabio did an excellent job scheduling toward our specific interests rather than recommending cookie-cutter options. While some events and activities were particularly memorable, all of the activities were enjoyable.

Finally, I’d be remiss not to specifically mention the most outstanding part of Fabio’s service: his real-time availability and problem-solving abilities during our trip. We experienced a variety of minor issues that would have been much bigger headaches without Fabio. For example, my wife’s luggage was lost upon our arrival in Florence and she had an extremely difficult time arranging for its pickup. One call from Fabio remedied the situation. Similarly, another member of my group experienced sun poisoning and Fabio was able to obtain prescription medication for her within a day. We also found that Fabio was an excellent resource for finding/making/changing restaurant reservations and making real-time changes to our daily schedule. It is difficult to overstate the value of having someone that speaks the relevant language and knows the region readily available to troubleshoot issues both big and small. It brought a peace of mind that is hard to properly articulate.

The bottomline is I never thought I’d use, much less recommend, a service like KimKim, but if its agents are half as good as Fabio I will be using it for all future trips abroad.

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jun 21, 2023

Ciao Nick!
Thank you so much for taking the time to write this amazing review. I am so glad that you and the group enjoyed my beautiful country and appreciated our services. It was a real pleasure meeting you all in person in Como, and I am really looking forward to meeting/assisting you again in the future! Wish you all the best! 🙂🙂
Arrivederci,
Fabio

A family adventure in Iceland
Iceland | Jun 9 - Jun 17, 2023

Erin
Erin B.
Mansfield City, CT | Reviewed on Jun 20, 2023
Our family of five had an amazing trip to Iceland. I am so appreciative of the itinerary Duncan put together for our family. You could tell he listened to our families’ interest in planning the trip. Finding activities to interest three kids ranging from 19 to 13 in age. The country of Iceland is unlike anywhere we have traveled, pictures do not do it justice. We had a chance to see a lot of the country during our visit. Driving in Iceland was very easy especially with access to... Read more

Our family of five had an amazing trip to Iceland. I am so appreciative of the itinerary Duncan put together for our family. You could tell he listened to our families’ interest in planning the trip. Finding activities to interest three kids ranging from 19 to 13 in age. The country of Iceland is unlike anywhere we have traveled, pictures do not do it justice.

We had a chance to see a lot of the country during our visit. Driving in Iceland was very easy especially with access to Wi-Fi in the car. That made a huge difference. Duncan provided a detailed map with optional stops to see waterfalls, glacier views, beaches and hiking trails. We definitely made the most of our time seeing all the must see stops and some hidden gems.

We were very fortunate with the weather with very little rain and just a couple of heavy wind days. Our boat ride out to Melrakkaey Island to see the puffins was canceled due to the wind.

We did a number of activities- snorkeling, snowmobiling, a glacier hike, a zodiac lagoon ride and lot of gorgeous hikes. The tour companies were all great. It was an easy check in process and our guides were friendly and shared lots of information about Iceland.

For our family having a detailed plan and a variety of areas to explore at our own pace works best. We could stay longer at a location, stop for lunch on our schedule, skip or add stops depending on where the day takes us. This would have been a different trip if we had been sitting on a tour bus or trying to plan our a trip on our own. This was a perfect blend.

Hotel Reviews
Fosshotel Hellnar
Hellnar

The location is amazing- stunning view of the ocean. We spent a lot of time looking for whales from the balcony. The rooms were clean and comfortable. The staff was very friendly. There is a cliff walk just off the hotel that has gorgeous views of the coastline.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eyja Guldsmeden Hotel
Reykjavik

Unique hotel. The rooms and beds were very comfortable. Breakfast had great options and the bar/lounge was open late. It doesn’t have a view of Reykjavik or the harbor but it’s a short walk to the harbor. This hotel had the best blackout shades, we all got a great night’s sleep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Guesthouse Flúðir - Grund
Hrunamannahreppur

This was our least favorite hotel. The rooms were clean and the staff was friendly but the location wasn’t great nor was it close to activities we had planned. We didn’t have hot water for showers. The restaurant however was good. We had a very nice dinner our first night.

Authenticity & Character
Location
S
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

The hotel is in unique location with a beautiful view and a small individual balcony. The rooms were clean and comfortable. The restaurant food was good but the service was just so-so. We drove about 20 minutes away to the closest town for dinner outside of the hotel after the first night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wish the blackout shades covered more of the window
Activity Reviews
Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

This spa was amazing. The seven steps were perfect. And the location is beautiful looking out at the water. The large glass window in the sauna just adds to the relaxation. We went to 3 thermal spas and this one was the clear favorite.

Quality of Experience
Guides, Drivers and Staff
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

Amazing experience- not to be missed. It’s hard to describe and pictures don’t do it justice but the lagoon is stunning. We also saw several seals sunbathing on icebergs. If we had time we would have gone a second time.

Quality of Experience
Guides, Drivers and Staff
You can tell the guides love what they do, proud of their country and care about conservation
Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland

We were able to do a hike on the lower part of the glacier. It was an easy hike- not quite what we were expecting based on the photos. We did the 3 hour hike but that includes the ride to and from the glacier and the walk to get to the ice cap. If I were to do it again I would select the 5 or 7 hour hike that takes you further into the glacier. But it was still a great activity that we all enjoyed.

Quality of Experience
Guides, Drivers and Staff
Our guide Anna was fantastic- very knowledgeable and answered lots of questions.
Transport
Myrdalsjokull glacier snowmobiling
Myrdalsjokull glacier snowmobiling
Iceland

We loved this experience. Amazing view of the glacier while you are out on the ride. The snowmobiles were easy to operate even for a first times. My kids 19, 17 and 13 had so much fun. Our guide was great and we had a chance to stop half way through to soak in the scenery and take some photos. I would highly recommend this activity.

Quality of Experience
Guides, Drivers and Staff
Silfra Snorkeling
Silfra Snorkeling
Iceland

This was such a unique experience. It is definitely cold but worth it. The water is crystal clear. Our guide was great and very funny. He also took these awesome digital photos while we snorkeled that we purchased for at a reasonable cost

Quality of Experience
Guides, Drivers and Staff
Vatnshellir Lava Cave Experience
Vatnshellir Lava Cave Experience
Snæfellsnes Peninsula

This was a fun stop and really interesting to see

Quality of Experience
Guides, Drivers and Staff
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jun 20, 2023

Erin, thank you so much for your detailed review. I am so glad you had good weather and were able to experience everything to the full. You were a real pleasure to work with!

Colombia Tour Review
Colombia | Jun 2 - Jun 12, 2023

Peter
Peter F.
Canada | Reviewed on Jun 20, 2023
David was responsive and helped us craft a tour that was personalized for our interests. The trip offered excellent variation. Read more

David was responsive and helped us craft a tour that was personalized for our interests. The trip offered excellent variation.

Hotel Reviews
Hotel Don Pedro De Heredia
Cartagena de Indias

The hotel has character. Our room was quiet but our friends were in a room that faced the street. The noise kept them awake. The staff were friendly and helpful. We did not eat breakfast at the hotel because our boat tour started too early. The breakfast they packed for us was good.

Waira Selva Hotel
Puerto Narino

See the comments with the Waira Suites in Leticia.

Quetzal Dorado Ecolodge
Zaino

An absolutely beautiful hotel. The main area had a fabulous view. The rooms were gorgeous - totally unique from anything we have ever been to. The food was excellent.

Hotel Akuamarina
Santa Marta

The room was fine. The breakfast was good. The location was a little ways away from the tourist area but it we could comfortably walk to the area. The location seemed like it was not entirely safe but that may just have been our imagination. The hotel does not look like much from the street. Nonetheless, there were no issues whatsoever.

Waira Suites
Leticia

The Leticia hotel was nice. The food was good. We were only in the hotel one night and we left early in the morning so it is hard to say much about it. The Puerto Narino hotel was excellent. The breakfast was good. The location was good. The staff were friendly.

Hotel Casa Deco
Bogotá

The hotel is in a nice location. The rooms are attractive. The hotel is small so you feel more welcome and cared for as compared to large hotels. The problem was that the room faced a busy street. So, I was kept awake by roaring motorcycles, cars honking, people talking on the street... This particularly affects me because I am a light sleeper.

Activity Reviews
Cartagena Street Food Tour
Cartagena Street Food Tour
Cartagena

The food was tasty. The guide was knowledgeable. We were a little nervous about whether all of the street food was safe to eat or not. Nonetheless, there were no issues.

Rosario Islands Day Trip
Rosario Islands Day Trip
Cartagena

Our friends went on this and had an excellent experience and said that the island was beautiful. My wife had food poisoning (likely from food eaten on the walking tour). So, we did not go on the tour.

Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena

Our guide was very knowledgeable.

Cartagena Bike Tour
Cartagena Bike Tour
Cartagena

Our friends went on this and said that it was excellent.

Leticia & Puerto Nariño (4 Days/3 Nights)
Leticia & Puerto Nariño (4 Days/3 Nights)
Leticia and Puerto Nariño

Being in the Amazon was an experience of a lifetime. Our guide was incredible.

Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
Bogotá

The guide was superb. She was informative, friendly, and helpful.

Fruits of Colombia Food Tour
Fruits of Colombia Food Tour
Bogotá

Fabulous guide. She was informative, friendly, and helpful. We were surprised that there was so much to learn about the fruits (e.g., their benefits).

Local specialist: David Roa Martín
David
David Roa Martín
Local specialist in San Agustín | Replied on Jul 21, 2023

Hi Peter,

I want to express my sincere gratitude for taking the time to write this review. You cannot imagine how valuable your feedback is to us!

I also want to thank you all for selecting Colombia as your holiday destination. It makes me happy to hear that you had a wonderful time here and that your trip plan was enjoyable and offered a diverse experience, allowing you to immerse yourself in the various facets of our country.

Designing this trip for all of you was a pleasure :)

Warm regards,

David.

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