Kimkim Trip Reviews

Marina was very patient and accommodating with my constant change of plans. The people and tours she arranged were of very high quality! Croatia is amazing and I can’t recommend it enough...thanks Marina for making this a great experience

Our trip to and from Egypt was a great success! Since we were able to visit and return home without any hitch. I landed on kimkim by luck, as I wanted assistance with local itinerary organization in a foreign land, which I found most useful since Kimkim works with local specialists. Our local specialist Ibrahim definitely knows the best places and thills of Egypt as we feel we didn't miss any! Thank you! Out local tour guide in Cairo, Islam was so knowledgeable and invested in ensuring we had a great time, while making sense of everything from the monuments, traffic and local food. Our driver Mohammed was a great expert too as we moved quite abit in Cairo, to the east and west. We went south by train and later with tour vans. They navigated through busy streets while making it on time always.

Our visit to Bahariya was awesome, as we were amazed at all the water coming out of the ground in the desert! We visited some date fields and tasted some! The white and black deserts are a must-experience if one has never been to a desert like us! The camping overnight was so peaceful, majestic and quiet! It was probably our best part of the visit. Our area guide Ashraf was so knowledgable of the area, a great 4x4 driver and an excellent cook as well!!

The only snags we noted seem to be part of the culture - talking on the phone while driving, occasional non use of safety belts and smoking. However no one smoked in our midst. By and large everyone from the beginning like Zain and others was courteous and helpful and made our time in Egypt memorable! Thank you!

The guides we're mostly fine and the Raids were very good except getting to them was a challenge and they all had a poor bathroom plumbing finishes.

Bas organised a fantastic trip for us through Bhutan, India and Nepal.
The accommodation was world class and the tour ran really smoothly!

Bali is beautiful and I really enjoyed the different places visited. The choice of the location was great because the sceneries was very different at each places.
I greatly enjoyed the accommodations at each of the location. They were very comfortable and well located. Having a guide and a driver was very convenient and time effective for our vacations.
The Gili's beaches and the sunrise hike at Mt Batur was probably some of the highlights of the trip.
I also highly enjoyed swimming in Gili's water, seeing the Monkey's in Ubud and the fresh food in Bali.

Here are some constructive suggestion for improvement:
- We had on several locations difficulties to find the driver. It might be effective if he/she wears a recognisable T-shirt and/or banner.
- The sunrise hike schedule was too buffered: we hiked up in less than 2 hours and then had to wait for 2 hours for the sunrise
- While the description of the trip itinerary is great to book the trip, it would be convenient to have a calendar-based summary of the trip once booked with the critical information needed every day: departure/arrival time and location, accommodation address, contact number, activities proposed ...

Sam, Rocio and the Tailormade Andalucia team provided an excellent service. They guided us very sensibly in terms of our 3 week itinerary - at the right pace and with a great mix of experiences, including local guides now and then. Our accommodation was of a very high standard... and when things weren't quite perfect they intervened to make sure things were. They were absolutely committed to making sure we had a great trip and nothing was too much trouble. So thanks again Sam and Rocio! We loved Spain and we will be back!

Excellent choice of itinerary for the trek, very professional guide and helicopter pilots during the holiday so that we felt really in good hands. We had a very good time, we will be back.

An epic trip! We did the Ring Road, & Preeti and her team did an excellent job of helping us build out our itinerary, reserve our hotels & rental vehicle, & set up activities for us.

Super easy process, Sarah was wonderful in accommodating all my questions and changes, giving me information on different options available for me at my budget, and very supportive while I was on the trip. As a single woman traveling alone, this was the best value for money I found, a completely tailored trip for me, very professional service from the drivers and Sarah, and a great experience overall.

Stumbled upon Kimkim by chance when trying to search for a quick way to plan our Morocco trip amidst our busy schedules. Brahim was assigned to us very quickly and he was extremely responsive. After a quick chat over the phone, our customised itinerary was available the next day. Brahim answered our questions with great haste, demonstrating a wealth of local knowledge on weather, culture, apparel sensitivities of the different regions etc. The booking process was also swift and easy to use.

Our trip was made better with our guide and personal driver Rachid. He is professional, guided us on several destinations. He is also a superb photographer and we shared tips on how to take some good shots. It was great having an experienced guide like Rachid.

Overall the Kimkim experience was good. Will certainly engage the platform again for future trips, especially when one is time stricken!

Silviu set us up with great road bikes and some great routes for our self guided biking week.. Romanian drivers drive fast and with aggression, so the quieter routes were much more enjoyable. With hindsight we would have requested that Silviu keep us off extended rides on major highways with no shoulder, as riding those roads can be frightening and dangerous. Silviu’s selected hotels and guest houses were excellent, as were his restaurant recommendations which we requested. We would have liked to see more detail in our itinerary for restaurants, points of interest, rest spots, etc.
Silviu also set up a driving week for us. Again excellent lodgings and restaurant recommendations, when requested. We rented the car ourselves, through a major international rental agency, and were shocked to learn at pick up that an international drivers licence was required. We were able to switch last minute to a local rental agency that didn’t required the international licence, which was a godsend, although our vehicle was smaller and cost more.
Romania is a very interesting country to visit, with many buildings and fortifications, dating from the 15th century, which blend seamlessly into modern life. Food is excellent, as is wine and beer, and all very reasonably priced. We highly recommend Romania, and Transylvania in particular, as a great place to visit.

There were so many memories made that we will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries do uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies as well. We will be making at home “lemon juice with mint” this Australian summer, now that we the traditional recipe!

The time that we spent with Farris, our Bedouin guide at Wadi Rum, was undoubtedly the highlight of our trip. He was just amazing! Floating in the Dead Sea was also a remarkable experience.

We could not have been happier with the arrangements made for us by Lena at KimKim and we will tell all of our friends that are thinking of travels to Jordan and middle-eastern countries to contact Lena first!

Stuart & Fiona
Australia

We enjoyed our trip around Greece and the arrangements made by Travel12 were top notch. We normally make all our own arrangements but decided to try KimKim because we could customize our itinerary and let KimKim make all the detailed arrangements. It turned out to be a very good combination. The hotel locations were centrally located which we like, and the tours were all very good. The transfers to/from the airports were very convenient. That’s something we have never arranged on our own and we really appreciated the time and stress it eliminated.

The photo tour in Athens was outstanding with Spyros from Athens Insiders. I’m an amateur photographer and he helped me with several tips to improve my skills. He also took us to very interesting locations in the Plaka neighborhood that we would never have found on our own.
The food tours in Athens and Santorini were both very good. The one in Athens was more about the history of Greek food and the one in Santorini was more about their wine history. I must say we had our first and last taste of Greek coffee, but it was worth the experience.

An unexpected highlight was the small fishing village of Galaxidi near Delphi. We had a wonderful seafood dinner where the waiter said that the “fish was swimming this morning”. Thank you Tasos for booking us in Galaxidi rather than tourist filled Delphi.

We did have a couple of disappointing experiences. I think the tour company in Meteora had forgotten about us. The clerk at the hotel had to call them and they said there was a miscommunication about the starting time. The tour itself was very good, it just started an hour late. The hotel accommodation in Nafplio was on the top floor with 3 long flights of stairs that proved to be a challenge for us since we are in our 70’s. The room had very low loft pitched ceilings that made it uncomfortable to move around. However, the location was great.

Eva and i have discussed our feedback and she will be writing a more detailed review, but I just want to add my Complete satisfaction with KimKim and specifically with Miha and Katia.
Our accommodations were so well located and their suggestions enhanced our trip.
We were very pleased and will definitively consider KimKim for future trips.

The itinerary was just perfect.. well done preeti/Michele. Thanks a lot

Our family trip to Spain was very memorable. Sam and his team were top notch and provided us with everything that we needed from hotels to transportation to specialized guides for all the things that we were interested in seeing and experiencing. They put such a personal touch on every step of the way. Each day they had us dialed in for exclusive experiences; and the tickets were Pre-paid so that we were able to go right into some of the worlds greatest attractions like last sagrada Familia and the Picasso museum. Additionally Sam’s assistant Rocio was most helpful. She was only a phone call away the whole time and had our backs in anything that we needed, including a last minute massage.

From the very first phone call I could tell that Sam was a very special man. He interviewed me and took to heart all the things that I had requested for my family to experience in our trip to Spain. Every detail was covered and he truly has a gift for taking what’s in your heart for traveling and turning it into reality. All of the guides along the way that he had hired and set up were spectacular. They were totally professional and experts in many types of languages, historical references, and local traditions.

We had the opportunity to see five different cities in Spain within the span of 13 days. We went to Madrid, Barcelona, Granada, Rhonda, and Seville. In each city there were special touches and awesome opportunities to see the best of what they had to offer. Sam‘s team even provided us with a book of suggestions for things to do, restaurants, and local hotspots. Additionally all of the transportation was included. On the first day we arrived on our trip to Spain, we were given a packet with all of the information we needed. In the packet we received tickets for train and air travel, a book that laid out each day of our trip in detail, and they even included some special gifts handcrafted by local artisans.

This was the most thorough, reasonable, worry free, informational, and smooth traveling experience that I have ever had. Thanks to Sam and his team we fall in love with Spain and we can’t wait to come back.

Anne was integral in helping me plan my husband and I's first trip to Peru. She was wonderful in giving different options that fit our interests and budget. It was so great to have drivers and guides pick us up from the airport and transport us to our next destination and all of of it went seamlessly. We loved the beautiful landscapes, Peruvian cuisine and the lovely people. Cusco was a magical place to spend time in and we will not forget our Amazon experience. Even when I was sick Anne was able to find a place efficiently that helped me feel better quickly. Thanks Anne again for putting this awesome trip together!

The best review I could give is to say that when I do my next Italian Holiday I’m going to get KimKim to organise it for me again. We had the most amazing, stress-free holiday I could ever have imagined. Thank you so much Matthew for your amazing attention to detail and the clarity of all of the documentation; worth every penny. The hotels were really well located and made getting around so easy. The care that we were given made our Italian adventure a trip of a lifetime. We felt very spoilt.

Brahim was splendid in helping us organize our trip. Particularly helpful was the tipping guide, that served as our bible throughout the trip. I am glad that he strongly recommended the camel ride in the desert. May I say that we were happy to have missed the sunset ride. Rising at 5 am and seeing the amazing starts, and enjoying the peace and quiet of early morning; plus, having a private ride of just we two with Mustafa our camel driver was amazing, and by far my favorite moment in the trip.

Our driver, Amine, was wonderful. He was particularly accessible to me, as I speak French, and we became closer when I discovered this. He was helpful and went out of his way to keep us in the loop and lend us a hand at the end of the trip.

Our nature and city guide in Chefchouan, Mohammed, was excellent. Very knowledgeable of the region and solicitous of us all along the way.

Our guide in Fés, Hamed (?) was very good as well. Particularly so when helping us understand bargaining in the souks. We had good discussions with him about the history of the people in this area

Marrakech was interesting - our guide was helpful in getting us into the different sites, but I would have preferred him standing in line ( over an hour) in the mausoleum there, and letting us watch the video of the restauration. We only got to see a bit of that, as we'd spent so much time waiting in line. Again, he was very knowledgeable. By this time we were very tired of the souks, and cut that part short.

Finally, our Berber guide and host was very nice. We were a bit surprised that we did not actually eat with the family. But we were happy, at least, to have been introduced to them.

I understand that the stops at the different cooperatives are meant to break up the long days of driving. However, I feel that the guides /driver did not make it clear whether we should be bargaining or not at the cooperatives. In the souks, it was clear, that bargaining was what was happening. I think it would be helpful to clarify how one pays in cooperatives a bit with the clients.

We loved our hotels with the exception of the Ouarzazate hotel (Riad Bouche d'Or) The room we had smelled of the sewer, and the bed we had to share was very small. Most of the time our rooms had twin beds that were very comfortable. All the hotels were charmingly decorated, but the Chefchouan Riad (Dar Meziana) was just gorgeous, and the Marrakech hotel (Riad l'Heure d'Eté) so comfortable, and the staff there the most helpful of all we encountered.

This was altogether an amazing trip. All hotel accommodations were excellent and well-situated for our needs and stays were well-allocated. Katja met us in Ljublijana and made sure we understood the tip itinerary and provided us with maps, catamaran tickets, etc. Sedja was an excellent guide for Zagreb, providing us with thorough details of the city to fully enjoy all the city had to offer. After picking up our car, we drove to Ljubljana where we met Katja. We had chosen to do the food tour with Tjasa who provided us with a range of restaurants to truly appreciate the cuisine of Slovenia. We would have liked more time in the city, a real highlight of our trip, and probably should have arranged for a city tour to fully appreciate all that the city had to offer. (Next time!!).

Our next stop, Lake Bled, was memorable for the hike to Vintgar Gorge. Also enjoyed an excellent dinner at Penzion Berc. After an exciting drive over the Vrsic Pass, we stopped to hike although that was a challenge given the tremendous crowds on a beautiful autumn weekend. We were unable to park at switchback "24", but found nice hiking at "22".

On to Kobarid where we had an absolutely amazing dinner with paired wines at Hiso Franco. Truly a great experience and not nearly as expensive as such a fine dinner would cost in the States or in Europe for that matter.

Then on to Rovinj, stopping at the incredible Skocjan Caves, an awesome experience. The hotel Monte Mjulini was absolutely beautiful. Unfortunately, we had rainy weather, but with good rain gear, we enjoyed the town. (The dinner at this hotel was disappointing but the champagne breakfast made up for that experience.) Would love to return to this hotel in the future.

Our next stop was the hilltowns but we could only stop at Groznan as the weather really caved before getting to Motovan. In torrential rains, we drove to Plitvice Lakes National Park but were blessed with very good weather the next day for our walks in the park. We started out very early and had the park almost to ourselves the first two hours. What a gorgeous park this is, another highlight!! After 5 hours of hiking, we set out for Split, Loved our hotel in the middle of the town!! Although crowded during the day, we got up early to take our snapshots of this most interesting town with quite some history!! We perhaps should have taken a guide, but here and there, we listened to other presentations for a few minutes, enabling us to view interesting places.

After giving up our car, we took the catamaran to Hvar, also a lovely town. As we had ample time, we took the bus to Stari Grad in addition to our most enjoyable 11/12 mile hike (and swims!!) on the coast to Milna (as suggested). We also visited the Huljic Winery where we had an excellent dinner but were somewhat disappointed in not seeing the winery itself. We did, however, understand that we were there at harvest time with little time for tourists. By the way, each and every wine in both Slovenia and Croatia were absolutely incredible!! As was the food!!

After our catamaran trip to Dubrovnik, we were introduced to the city by Ivo, our guide, who gave us a thorough orientation to the city including its history. Excellent guide!!

So sadly our trip came to an end. Each day was highly varied and exciting. Miha did an excellent job of outlining our trips. His communication with us was excellent in planning the details of the trip. Couldn't have wished for more. The itinerary gave us lots of choices!!

The only disappointing experience of the trip was with the SIXT rental company. We had to insist that the agent in Zagreb show us exactly where our car was (would not have found it without her!!). The agent in Split was very rude when we had difficulty locating the parking lot which was not at the same place as the office. It would be helpful in the future if we had the address of the parking lot rather than the office in Split.

Thanks, again, for such a wonderful trip. I have recommended Kimkim to many other travelers.

This message is from both Leslie Dublinske and myself, Eva Wetten