Kimkim Trip Reviews

4.8
Based on 15,907 ratings
Read 15,907 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Iceland
Iceland | Jun 18 - Jun 23, 2018

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Peggy K.
Tucson, AZ | Reviewed on Jul 01, 2018
All of our guides were very good. The part of the trip we enjoyed the most was the hike in Hornstrandir. The hike was very challenging for us. The elevation gain and distance were just what we expected. We didn't expect the rocks to move around so much as we walked on them. The food at the farm house was great. The Isafjordur Cultural walk was very informative and enjoyable. The kayaking was similar to what we experienced in other places. The clothing provided was much better than we... Read more

All of our guides were very good. The part of the trip we enjoyed the most was the hike in Hornstrandir. The hike was very challenging for us. The elevation gain and distance were just what we expected. We didn't expect the rocks to move around so much as we walked on them. The food at the farm house was great.

The Isafjordur Cultural walk was very informative and enjoyable.

The kayaking was similar to what we experienced in other places. The clothing provided was much better than we had at other places. I was confident that we wouldn't end up in the water, but it was good to know that if we did we were well protected from extreme cold.

Our guide on the 2 day van ride was knowledgeable and really looked out for us. The weather impeded our enjoyment of the Latrabjarg Cliffs, but our guide to took us back again on the second day and the weather was better. I(but not Peggy) got tired of being in the van so long each day and not being out and walking more. The weather again was a part of the problem. We of course don't fault anyone for that. We were well aware that the weather we saw was about average and could have been much worse.
Overall, Iceland was a new and very different experience. We would have had difficulty planning and navigating such an experience without of expertise of Kim Kim.

Local specialist: Halldor Bjarkason

Graduation Gift
Vietnam | Jun 18 - Jun 29, 2018

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Carrie D.
Fletcher, NC | Reviewed on Jul 01, 2018

If given the opportunity to use this this site again - I wouldn't hesitate! The experience from first conversation with Andy to the last adventure on the Vespa tour of Saigon and each incredible adventure in between was perfection! Our guides and driver in each city (Hanoi, Hoi Ann, Mae Chau, Saigon) were professionals, full of knowledge and fun. We fell in love with Hoi Ann and wish we could have spent more time there!

Local specialist: Andy Carroll

Pikey Peak: A Short Trek with Great Views of Everest
Nepal | Jun 18 - Jun 22, 2018

Kelly
Kelly L.
Malaysia | Reviewed on Jul 01, 2018
I have nothing but kind things to say regarding my recent trip to Pikey Peak in Nepal. Both Rachel and I had never been to Nepal before, and were overwhelmed with the kindness and hospitality we experienced both with the company and people we stayed with throughout the trek. Needless to say, you need a guide if you have never hiked or journeyed through Nepal before. It is not only essential for your safety, but also because local guides have immense amount of knowledge and insight about... Read more

I have nothing but kind things to say regarding my recent trip to Pikey Peak in Nepal. Both Rachel and I had never been to Nepal before, and were overwhelmed with the kindness and hospitality we experienced both with the company and people we stayed with throughout the trek.

Needless to say, you need a guide if you have never hiked or journeyed through Nepal before. It is not only essential for your safety, but also because local guides have immense amount of knowledge and insight about Nepal culture, people, language, and places. It really adds to the trip to have guide who can help show you these parts of Nepal as well.

Our six day trek was wonderful. Picky Peak gave us beautiful view of various mountain ranges, including Mount Everest. Naress, our guide, was absolutely wonderful in providing us with any assistance we needed (whether it be encouragement on long hiking days or making sure all of our lodging was warm and accommodating). We also enjoyed our porter, Mingma Sherpa, who taught us different words in the Sherpa language and took us around a monastery in Junbesi.

My only critique of the trip was feeling under prepared in terms of packing as my friend Rachel also expressed in her review. If you go during the rainy season, it is very cold at night, especially at high altitudes. Perhaps an area of improvement for KimKim could be more transparency in telling us to pack warmer clothes, a sleeping bag, and other necessities.

Overall though, excellent company, guide, porter, and experience. Would certainly recommend to anyone who has limited time but wants to explore Nepal!

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Oct 02, 2018

Hey Kelly, thanks for taking the time to leave a thorough review, great to hear that you had the support you needed along the way from Naresh and Mingma. Pikey Peak is a stunning area and great that you got some insight into 'real' Nepal, too.
It certainly can get cold at night when you're at altitude or in a blustery place like Pikey Peak and we do provide a full packing list, sounds like you guys missed it in the chat.
We would love to see you back again, maybe a trek that goes a little higher next time? :)

Thanks again,
Amanda

Trip Sicily
Italy | May 26 - Jun 6, 2018

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Doreen G.
Pompano Beach, FL | Reviewed on Jul 01, 2018
Our feedback from our 12 day trip in May/June 2018 to Sicily organised for 4 adults by KimKim was outstanding to say the least. We asked KimKim to put together a leisurely itinerary that covered the history of Sicily, farmhouse lunches and a Sicilian cooking class. From our pick-up on arriving by ferry from Malta at 6.30am by Stefano our driver and Maria our guide. Maria and Stefano (supplied by Valdinoto Tours) were both outstanding. So helpful throughout our 3-4 days with them. Maria... Read more

Our feedback from our 12 day trip in May/June 2018 to Sicily organised for 4 adults by KimKim was outstanding to say the least. We asked KimKim to put together a leisurely itinerary that covered the history of Sicily, farmhouse lunches and a Sicilian cooking class.

From our pick-up on arriving by ferry from Malta at 6.30am by Stefano our driver and Maria our guide. Maria and Stefano (supplied by Valdinoto Tours) were both outstanding. So helpful throughout our 3-4 days with them. Maria was so knowledgeable and gave us an in depth history lesson on the areas we covered with her.

All the other transfers and guides were of high standards. They were all on time and helpful throughout their time with us. Only one slight hiccup being one driver could not speak English but was still helpful as 2 of our party could manage with Italian language.

All of the accommodation were to the standards we expected and in very good locations.
They all were very helpful with any requests and the breakfasts supplied throughout each B&B or hotel were excellent.

Our guide in Agrigento was also outstanding. So passionate about the history of the te archaelogical site we visited. One slight problem with our stay in Agrigento the street where this B&B is located is closed to traffic at certain times of the day and unfortunately we arrived during this time. Our driver overcame this by speaking to the police about how to get there and at the end we had to reverse up a one way street! The owner of the B&B met us to carry the bags up a stairway.

The cooking class we had in Taormina at the Porta Messina was excellent they could not do enough for us and it was such fun along with plenty of food and drink.

All the other farmhouse lunches the lunch at Acitrezza were excellent, so much food! We certainly enjoyed the experiences.

From the time we arrived in Sicily to the time we left we did not have to handle our luggage.

We highly recommend KimKim for their excellent organisation and their very reasonable pricing.

Local specialist: Giorgia Carraffa

Family Trip to Colombia
Colombia | Jun 14 - Jun 22, 2018

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George Y.
Fuquay-Varina, NC | Reviewed on Jun 30, 2018
Planning Notes 1. Final itinerary should come out to the group sooner. There was little to no time to consider changes for the group (example, we would have liked starting an hour later each day) Transportation Notes 1. Our Bogota to Santa Marta flight was a complete mess! We didn't have confirmed seats and couldn't pre book them due to bad wifi connection speeds in Bogota. Because of this we almost didn't get to go on our flight and needed to wait while the airline asked 7 volunteers... Read more

Planning Notes

1. Final itinerary should come out to the group sooner. There was little to no time to consider changes for the group (example, we would have liked starting an hour later each day)

Transportation Notes

1. Our Bogota to Santa Marta flight was a complete mess! We didn't have confirmed seats and couldn't pre book them due to bad wifi connection speeds in Bogota. Because of this we almost didn't get to go on our flight and needed to wait while the airline asked 7 volunteers to take a later flight. Even when we finally got seats they were all dispersed and it took additional changes to ensure the children could be with someone from our group.

2. Transportation to the fishing village and final transportation to the Cartagena airport for the last transfer were super tight! This was strange considering that for our other trips the vehicle was sufficiently large enough.

Bogota Notes

1. Walking tour was cut short due to rain. Is there anyway to have a more concrete back up plan if weather intervenes?

2. Adding a souvenir destination in some of the market areas of Bogota to the walking tour would be great to explore some of the handmade/cultural items available.

3. Ingrid, our Bogota guide, was kind, helpful, and friendly. Would definitely recommend her to other groups.

4. Hotel (Casa Deco) was in a good location and the staff were all helpful and friendly. Though the construction on that road made it difficult for our transportation to get in and out of the area.

5. Monserrate portion of trip was awesome. Great views, easy to access, & shopping available. Plenty of time to spend at our own pace.

Santa Marta Notes

1. Hotel was in a central location and staff was friendly & helpful.

2. However, hotel (Casa Ferol) nickeled & dimed everything we needed - extra charge for drinks during breakfast, charging for a bucket of ice without previously telling us it would cost us extra, etc.

3. Tayrona Park guides (Angel & Jorge) were great. Friendly, knowledgable, and attentive to the group. They did everything - helping kids and older adults with the hike and helping with ordering of lunch.

4. Tayrona hike is NOT for all fitness levels. Older adults and young children struggled with the heat, length of the hike, and large uneven steps in the hiking areas. Some of the adults with back and knee problems struggled with the hike as well.

5. Large waterfall of Marinka was awesome. High hammock and swimming was very nice.

6. Hummingbird stop was something we really enjoyed

7. Pozo Azul was a long, somewhat treacherous hike (wet rocks that we had to scale) for a small payoff compared to what we saw in the morning. Probably our least favorite stop on our trip.

8. Coffee plantation stop was boring. Nothing was actually happening (none of the equipment was running or being used) so following the guides words was difficult without seeing it in action. Also explanations given to the group were too detailed and made it super hard to follow.

9. A warning about how bumpy and windy the roads in Minca would have been appreciated. Several people in our party felt ill from all the bouncing (especially the children).

10. The driver in and around Santa Marta (and who also drove us to Cartagena) was EXCELLENT.

11. We loved the authenticity of the Minca restaurant on the slide of the cliff.

Cartagena Notes

1. Sergio (our tour gudie) was excellent. Presented things well about the history of Colombia.

2. The Emerald museum stop of our city tour by bus felt forced and more like a ploy to get a purchase of emeralds than an informational stop about Colombia's culture.

3. Rosario Island was a great stop. Snorkeling was fun and this stop was our most relaxing of our entire trip.

4. While walking tour was excellent, again, we would have appreciated a more planned opportunity for souvenir shopping.

5. Canoe trip thru mangroves was a bit too long. Crouched over for a whole hour was a bit rough on our backs and knees (especially for the older adults).

6. Our guide (believe it was Enrique) was awesome. He was open, friendly, and made it a point to learn our names. He also tried to relate to our children to make them more comfortable. He communicated things well and felt like a member of our group versus someone who was hired to guide us. Would definitely recommend him to others.

Local specialist: Elisabeth Grosset

Best of the Ecuadorian Highlands - 7 Days
Ecuador | Jun 15 - Jun 22, 2018

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Marcia G.
Switzerland | Reviewed on Jun 30, 2018

Joaquin Andino- very good guide with a en general culture. Someone who can be steongly recommended.
Pablo, a responsible and dedicated person. Simply adorable.

Local specialist: David Torres
David
David Torres
Local specialist in Ecuador | Replied on Sep 28, 2018

Dear Marcia!

Thank you so much for your review. I am very glad that your trip was a total success, and please know that we are very glad to help out for any of your travel needs in the future!

Lovely pictures! I hope that you have enjoyed of the awesome diversity of my country :)

Wishing you all the best
David

Morocco trip
Morocco | Apr 1 - Apr 6, 2018

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Angel D.
Chicago, IL | Reviewed on Jun 29, 2018

Our trip to Morocco was fabulous with the help of Larbi. We toured the country without any hassles, our ride was comfortable and the people who were there as part of Larbi's team were amazing. We don't have any complaints at all. The hotels all suited our needs. I am so glad we planned this trip through kimkim, I'm pretty sure there's no better way to do it. We recommend kimkim to everyone who wants to visit Morocco!

Local specialist: Larbi Anzal
Larbi
Larbi Anzal
Local specialist in Marrakech, Morocco | Replied on Sep 28, 2018

Hello Angel. Your words are very warming indeed to read, many thanks. It is great to know that your trip to Morocco was so good and that you completely enjoyed all the provisions that we had provided for you. It was great to work with you to design your ideal tour to be exactly as you wished it to be. Your praise is fullsome; thank you very much for taking the time to write some lovely words. Larbi.

Jumolhari Round Trek and Cultural Tour - 17 Days
Bhutan | Jun 3 - Jun 14, 2018

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Ellen C.
San Francisco, CA | Reviewed on Jun 29, 2018
Wow where to even start. Our time in Bhutan was so incredible we are still dreaming about it, and it would not have been the same without the amazing care from Vishal and Sonam. They put in so much attention to customize the perfect trip for your needs. (They even know which room in the hotel has the best views!) Vishal and Sonam will go out of their way to ensure your stay in Bhutan is comfortable. Our guide, Tek, was very accommodating. My boyfriend and I were doing our first multi-day... Read more

Wow where to even start. Our time in Bhutan was so incredible we are still dreaming about it, and it would not have been the same without the amazing care from Vishal and Sonam.

They put in so much attention to customize the perfect trip for your needs. (They even know which room in the hotel has the best views!) Vishal and Sonam will go out of their way to ensure your stay in Bhutan is comfortable.

Our guide, Tek, was very accommodating. My boyfriend and I were doing our first multi-day backpacking trip, and Tek was supportive through the whole journey. He gave us the perfect balance of personal attentiveness and space, had answers to all our questions, and also was very easy to get along with.

I am definitely coming to Trophel tours for our next trip to Bhutan- :)

Local specialist: Vishal Pradhan
Vishal
Vishal Pradhan
Local specialist in Paro, Bhutan | Replied on Sep 28, 2018

Dear Ellen,

Thank you for your lovely feedback and that we were able to make your trip to Bhutan a memorable one. Sonam and I, are very glad that we could meet with you and Jonathan after all the interactions that we have had long before your trip. We will make sure we share your thoughts with Tek and rest of the team.

I hope everything went well in Mongolia and that you enjoyed the beautiful wedding in Bali.

Till we meet again.

With lots of love and prayers from Bhutan

Vishal

Amazing Iceland
Iceland | Jun 22 - Jun 26, 2018

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Susan D.
Frisco, CO | Reviewed on Jun 29, 2018

Our guide arrived 1 1/2 hours later than scheduled. Concierge called you after waiting a half hour and we were informed that the guide would pick us up in an hour. The guide did arrive in an hour and was wonderful. He did not know what happened, only said that he got a call an hour ago and asked if he could do them a favor. Obviously, it was a major mess up. The guide did make up for your error as he was wonderful; very knowledgeable and a pleasure to spend the day with. Not happy and would not recommend Kim Kim. Sveindis Maria was very helpful with making plans.

Local specialist: Sveindis María Sveinsdóttir

Sicily Trip
Italy | Jun 9 - Jun 26, 2018

John
John H.
New City, NY | Reviewed on Jun 28, 2018

We had a wonderful 14 days in Sicily with an extension of 2 nights in Lipari and 2 additional nights in Rome. Marianne was very helpful, especially when we altered our Mt Etna excursion and she then added an additional dinner to our trip. The only recommendation my husband and I were to make is if you plan to drive to Syracuse's part of the City called Ortygia, it should be mentioned that you need to 1st park your car in longterm parking and then take a taxi to the hotel as only residents' cars are allowed.

Local specialist: Marianne Lopez
Marianne
Marianne Lopez
Local specialist in Catania | Replied on Jul 03, 2018

Thanks for your comments.
It's been a pleasure to help you before your trip and during your holidays on our beautiful island (and Rome).

It a culture tours
Jordan | Jun 13 - Jun 26, 2018

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Samir H.
Canada | Reviewed on Jun 27, 2018

It was amazing specially Lena and Sharif the the tour guide.Highly recommend it.

Local specialist: Lena Sluga
Lena
Lena Sluga
Local specialist in Amman | Replied on Jun 28, 2018

Thank you for your review, I'm glad that you enjoyed your trip! :)

Iceland 2018
Iceland | Jun 18 - Jun 24, 2018

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Jeff S.
Elizabethtown, KY | Reviewed on Jun 27, 2018
Our trip to Iceland was terrific! Sotiria done a great job planning our trip and the information provided to us both before we arrived and with the information packet we received upon arrival made the trip go without a flaw. Gullfoss, Geysir, Skafoss waterfall, the black sand beach of Reynisdrangar, Glacier Lagoon and the Blue Lagoon all were amazing and did not disappoint. Our trip to the Westman Islands fulfilled my wife's bucket list of watching Puffins in their habitat. The hotels ... Read more

Our trip to Iceland was terrific! Sotiria done a great job planning our trip and the information provided to us both before we arrived and with the information packet we received upon arrival made the trip go without a flaw. Gullfoss, Geysir, Skafoss waterfall, the black sand beach of Reynisdrangar, Glacier Lagoon and the Blue Lagoon all were amazing and did not disappoint. Our trip to the Westman Islands fulfilled my wife's bucket list of watching Puffins in their habitat. The hotels Sotiria set us up with were top notch and the breakfasts included with each location made the day start out great. Our family thanks you for making our trip to Iceland one of our most memorable trips to date. Iceland is such a beautiful country. Kimkim and Sotiria made our experience something we will always cherish.

Local specialist: Sotiria Prodromiti
Sotiria
Sotiria Prodromiti
Local specialist in Reykjavik | Replied on Jul 06, 2018

Hi Jeff,

I am so happy to hear that you made some great memories here in Iceland and you enjoyed your trip to the maximum!

Thanks a lot for taking the time to post a review about Kim Kim and myself and I hope I will have the chance to welcome you in Iceland in the future.

Until then, I wish you many more great trips.

Best,
Sotiria

Pikey Peak: A Short Trek with Great Views of Everest
Nepal | Jun 18 - Jun 22, 2018

Rachel
Rachel F.
Malaysia | Reviewed on Jun 27, 2018
100/10 would strongly recommend booking through kimkim for a trek through Nepal! I inquired on a whim just to ask a few questions and Mads and Amanda took full reigns to cater the trip specifically for what we wanted to see, do, and experience all within our time frame. Their tips were very informative and helpful as well as prompt. As for the actual trek, we got taxi pick up with our guide, Naress, on the first day and he accompanied us 24/7 after that. Naress was AMAZING. He cared for us... Read more

100/10 would strongly recommend booking through kimkim for a trek through Nepal!

I inquired on a whim just to ask a few questions and Mads and Amanda took full reigns to cater the trip specifically for what we wanted to see, do, and experience all within our time frame. Their tips were very informative and helpful as well as prompt.

As for the actual trek, we got taxi pick up with our guide, Naress, on the first day and he accompanied us 24/7 after that. Naress was AMAZING. He cared for us on the 14 hour Jeep ride to Phaplu and made sure we knew what was going on. He always made sure we were fed, warm, and taking breaks to rest. His guidance was necessary and he taught us so much about Nepali culture. He also taught us plenty of Nepali phrases we could use to talk to the people we met at the tea houses. We also had a Sherpa, Mingmar Sherpa, who carried some of the luggage weight. GRATEFUL FOR THIS. My favorite town was Junbesi where we visited a monastery, but the highlight of the trip was seeing Everest from the top of Pikey Peak. A little cold due to the rainy season climate, but absolutely stunning.

On the jeep ride back, Naress purchased an extra seat so that we would have more room on the 8 hour ride home. This. was. life giving. THANK YOU NARESS!

Overall, the only thing I was confused by was the packing list. I don't remember being told we would have a Sherpa or that we should bring x, y, z warm gear. Maybe that could be an improvement?

I cannot thank the kimkim team enough for this trip. I have already recommended the company to 4 different friend groups heading to Nepal later this year, and I will certainly go back to kimkim if I return to Nepal one day.
Thank you and happy trails!

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Oct 02, 2018

Hi Rachel, thanks for your detailed review, we love the Pikey Peak area and showing people our favourite places around this incredible region. We are very glad to hear that Naresh was able to add so much to your trip.
You had initially asked about what gear to bring and the detailed gear list was sent over to you then, it sounds like Kripa and Naresh were able to clarify your questions about gear in your pre-trek briefing.
Let us know when you'll be back and Naresh will be happy to show you around somewhere else in Nepal!
Cheers,
Amanda

Group departure - Manaslu Circuit Trek - The Ultimate off-the-beaten-path Trek in Nepal - 13 to 19 days
Nepal | Jun 5 - Jun 18, 2018

Sheng Hua
Sheng Hua O.
Singapore | Reviewed on Jun 27, 2018
It was truly a pleasant and wonderful experience from start to end! Amanda and Mads were really awesome and prompt in answering my queries. Thank you for their patience because it took so long to confirm my trip. Co-ordination of the team was flawless, it was a thoughtful gesture for us to meet Raj at the end of the trip to review the trek and also to understand the company a little more. The trek was awesome, it was really beautiful and the landscape was so varied and diverse! Chhiring was a... Read more

It was truly a pleasant and wonderful experience from start to end! Amanda and Mads were really awesome and prompt in answering my queries. Thank you for their patience because it took so long to confirm my trip. Co-ordination of the team was flawless, it was a thoughtful gesture for us to meet Raj at the end of the trip to review the trek and also to understand the company a little more. The trek was awesome, it was really beautiful and the landscape was so varied and diverse! Chhiring was a professional, helpful and fantastic guide! He went over and above to make our experience memorable, it was enriching to hear stories of his experience, the history and culture of the region. Our porters, Santa and Mannosh were also awesome! it was pleasant to have them around and I was very grateful for the hard work that they put in, we also had fun afternoons playing card games and sharing laughs! Himalayan trails has a stellar team! I will not hesitate to go on my next trek in Nepal with them again!

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Oct 02, 2018

Osh, so great to hear that you loved the Manaslu trek, Nepal is such a changing landscape at the moment and the Manaslu trek is a great combination of culture and stunning nature.
Great to hear that the group and crew enjoyed time together, there's a saying around here that people 'come for the mountains but come back for the people' and we find this to be so true.
Thanks for your review, looking forward to planning your next adventure!

Cheers,
Amanda

Norway's Cities, Mountains & Fjords - 4 Days
Norway | Jun 22 - Jun 25, 2018

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Arsalaan S.
Spain | Reviewed on Jun 26, 2018

Amazing Experience!

We organized a short 4 day trip, courtesy Ingrid from the Kim kim team.

Remain amazed by the fabulous service levels on display, especially when it came to acquiescing to our requests for changes/amendments/plans, in line with our sensitivities and special considerations. Top notch!

Our trip included Geilo, Bergen, Oslo. Would like to come back again sometime soon (hopefully)

Highly recommend:
- a trip to Norway;
- under the aegis of Kim kim
- handled professionally by expert staff like Ingrid.

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Jun 27, 2018

Hi Arsalaan,

Thank you very much for the very nice review! So happy to hear that you had such a good time this weekend in Norway!

All the best and welcome back!!

India 2018
India | Jun 15 - Jun 24, 2018

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Barbara F.
Bailey, CO | Reviewed on Jun 26, 2018
Booking the trip was fine, but once I got there I did not receive the services that I booked. So many important details were left out of the itinerary. I wish I could talk about my guide, but I wasn't given one. I was given a non English speaking driver. I can't talk about memorable experiences because I didn't get to enjoy any villages to meet local people and had no one to translate for me. The local tour company couldn't believe I wasn't given a local guide. This was the WORST TOUR... Read more

Booking the trip was fine, but once I got there I did not receive the services that I booked. So many important details were left out of the itinerary. I wish I could talk about my guide, but I wasn't given one. I was given a non English speaking driver. I can't talk about memorable experiences because I didn't get to enjoy any villages to meet local people and had no one to translate for me. The local tour company couldn't believe I wasn't given a local guide. This was the WORST TOUR I have ever taken. It would have been way better and less expensive to book my own driver. I even paid my entrance fees which were suppose to be included. I would like to see a breakdown of how the $1900 is dollars was spent. In my opinion, I did not receive the services that I paid for. This should be an embarrassment to your company @

Local specialist: Bhupendra Singh
Bhupendra
Bhupendra Singh
Local specialist in Delhi, India | Replied on Jul 18, 2018
Dear Barbara, We value your feedback and it was a pleasure meeting you last night in Delhi.
I am extremely sorry that you did appreciate the trip. The guide was included as it could not have fit in your budget. During our conversation before finalising the trip, you had mentioned that you love travelling alone and you have been doing since last many years. Therefore, I did not include the guide. As far as cost is concerned, I assure you that price quoted was apt. If you just visit the...
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Dear Barbara,

We value your feedback and it was a pleasure meeting you last night in Delhi.
I am extremely sorry that you did appreciate the trip. The guide was included as it could not have fit in your budget. During our conversation before finalising the trip, you had mentioned that you love travelling alone and you have been doing since last many years. Therefore, I did not include the guide. As far as cost is concerned, I assure you that price quoted was apt. If you just visit the website of hotel/camp, you would see, 60% of your budget is covered by booking accommodation.
Thereafter, you had a comfortable Car - Creta along with Chauffeur. Generally, in Ladakh, everyone provides Sumo which does not have enough comfort.
Despite the fact that you did not have the guide, our representative in Leh (04days)had met you every day and even we sent our representative in Pangong Tso Lake to take you around. Even we followed up telephonically at the various occasion to enquire if you needed anything else. I can assure you that no local company would have done what we generally do.
Our motive has always been to make all our guest happy and make their trip to India as a memorable experience. We will work on your precious feedback and will ensure that in future, no such incident occurs.
I am sure that you would give me another chance to make your travel arrangement in the northeast part of India.

Historic Ethiopia
Ethiopia | Jun 18 - Jun 22, 2018

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Jen B.
Australia | Reviewed on Jun 25, 2018

Marco was so helpful and always responded very promptly. All the guides and drivers were great, especially Haile.

Local specialist: Marco Degasper
Marco
Marco Degasper
Local specialist in Addis Ababa | Replied on Jun 27, 2018

Hi Jen, I'm glad you enjoyed the time with Haile and that it was a good decision to take him as driverguide.
Marco

When is the Best Time of Year To Visit Iceland?
Iceland | Jun 16 - Jun 23, 2018

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Richard Y.
MI | Reviewed on Jun 25, 2018

Preeti & Haldor did a great job with our itinerary! The kayak and hike on the glacier was a big highlight. We had a great guide named Marek. The blue lagoon is a must do and would only add the in water massages (must do in advance as sold out when we arrived). One of the most memorable trips of my life....and I proposed (Preeti gave me some great ideas of where to do it!) while on the Westman Islands and she said YES!. Highly recommend The Kimkim Team!

Local specialist: Preeti Bhide

The Best Short Treks in Nepal - Trekking Itineraries Ranging from 3 to 10 Days
Nepal | Jun 10 - Jun 20, 2018

Carmen
Carmen B.
Englewood, CO | Reviewed on Jun 25, 2018

An amazing trek, short but challenging for us. Beautiful landscape and views of the Annapurnas. Our guide Tendu and porter Dorje were very patient and accommodating. We went in the off season, but were very lucky with both the weather and open tea houses. The only unfortunate thing was that the packing list provided to us was definitely optimized for the fall and winter, and we were way over-laden with warm clothes, rain gear and sleeping bags that we didn't need. Overall a fantastic experience from start to finish.

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Aug 14, 2018
Hi Carmen, many thanks for your review! Wonderful to hear that you enjoyed the crew and had a great experience.
Also excellent to hear that the weather was good to you, this isn't always the case and that's the reason that we still request that you're prepared gear-wise, for in the case that conditions do turn bad. The weather in the mountains is volatile, especially when going to high altitude such as the trek you did that goes over 5000m. We would much rather that you have the extra gear...
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Hi Carmen, many thanks for your review! Wonderful to hear that you enjoyed the crew and had a great experience.
Also excellent to hear that the weather was good to you, this isn't always the case and that's the reason that we still request that you're prepared gear-wise, for in the case that conditions do turn bad. The weather in the mountains is volatile, especially when going to high altitude such as the trek you did that goes over 5000m. We would much rather that you have the extra gear and don't need it, rather than being caught short.
I hope you're still enjoying your fond memories and photos from Nepal!

Cheers,
Amanda

Walking tour in Tuscany or Piedmont
Italy | Jun 19 - Jun 23, 2018

A
Ashutosh C.
Durham, NC | Reviewed on Jun 24, 2018

Marianne did a great job of arranging our walking trip on the Francigena way from San Miniato to Siena. The hotel arrangements were great, the bag pickup was flawless and the taxis she arranged that allowed us to cut down each day to a reasonable 10-12 miles a day of walking were aways on time. Working with her was well worth the money.

Local specialist: Marianne Lopez
Marianne
Marianne Lopez
Local specialist in Catania | Replied on Jun 28, 2018

Thanks for sharing your comments.
Following the Francigena way is a great way to discover the splendid region of Tuscany and we are really glad you enjoyed your "pilgrimage".

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