Kimkim Trip Reviews

4.8
Based on 17,181 ratings
Read 17,181 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Such great service!
Norway | Jul 18 - Jul 26, 2025

K
Kim R.
Ashburn, VA | Reviewed on Jul 28, 2025
Anna was so helpful and communicative in planning my trip. Usually, I plan all of my own travel, but this trip included my mother and was during a pretty busy time of year for me, so the help was invaluable and Anna was incredibly easy (and kind!) to work with. Read more

Anna was so helpful and communicative in planning my trip. Usually, I plan all of my own travel, but this trip included my mother and was during a pretty busy time of year for me, so the help was invaluable and Anna was incredibly easy (and kind!) to work with.

Hotel Review
Eidfjord Hotel
Eidfjord
Authenticity & Character
It's a smaller hotel with incredible views and feels to match the rustic setting.
Location
It was an easy walk to the docks, where excursions take place and the views are incredible!
Staff
Cleanliness & Comfort
Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Jul 29, 2025

Thank you so much for the kind words, Kim — I really appreciate it! It was such a pleasure helping you plan this special trip, especially knowing it was birthday trip for your mother! I’m so glad I could be of help during a busy time, and that the experience felt smooth and enjoyable for you both :)
It truly means a lot that you trusted me with something so meaningful — and if Norway ever makes it back onto your travel list, I’d love to assist again.
Warmest regards,
Anna

Great experience!
France | Jul 21 - Jul 27, 2025

Amy
Amy B.
Denver, CO | Reviewed on Jul 28, 2025
Our family trip to France was fantastic. We went to different areas and had experiences that I never would have known about on my own. Clo was a pleasure to work with and made our trip so easy and delightful as did the rest of the team. All of the guides Clo connected us with were also professional, interesting and well informed. Great experience overall! Read more

Our family trip to France was fantastic. We went to different areas and had experiences that I never would have known about on my own. Clo was a pleasure to work with and made our trip so easy and delightful as did the rest of the team. All of the guides Clo connected us with were also professional, interesting and well informed. Great experience overall!

Hotel Reviews
Appartement Quartier Le Marais 1 Free Netflix
PARIS

Great location- easy metro access and near so much! Especially great if you want to take advantage of late night bars and cafes. The door lock takes a bit to get used to but once up and running it’s fine. Also, the four floors aren’t fun with luggage but otherwise not a big deal. The apartment is huge! The bathroom, kitchen and living room have been redone. (Bedroom floors are crazy noisy.) Just very sparse. No cutting boards, no laundry detergent or drying rack. Just seemed to lack some of the basics. (no extra blankets or fans depending on the season.) While didn’t impact our stay, there is nothing on the walls!

Authenticity & Character
Location
Cleanliness & Comfort
Malebranche house - central with a yard
amboise

The unit we stayed in located right in town so you couldn’t ask for a better location. It also was convenient for our family of 5 as there were three bedrooms. The house was also well stocked and very cute. But it definitely needs a deep clean. (The house is definitely cleaned between visits but tons of dust and cobwebs.) in addition/ this is not a great place for people with mobility issues. The stairs to the attic are very steep and the stairs to the second floor are narrow.

Authenticity & Character
Location
Such a great location
Staff
Cleanliness & Comfort
Needs a deep clean.
Activity Reviews
Life in the Marais During WWII Walking Tour
Life in the Marais During WWII Walking Tour
Paris

We had already spent time in the area so it was really facinating to see the historical perspective and learn about France during WW2. .

Quality of Experience
Interesting history, and our guide talked to us about everything!
Guides, Drivers and Staff
We had a great guide (Camille, I believe) She was also knowledgeable, interesting, catered to our needs. I think all three of our guides were from Toorers. The quality of their guides was excellent. And they are really diverse in their experience and perspectives. We couldn't have asked for better guides or the experience they gave us.
Transport
Picked us up at our AirBnB
Le Louvre Private Tour
Le Louvre Private Tour
Paris

The Louvre is incredible but it's so big. It was so much. more fulfilling having a guide show us the important works and explain the history and significance.

Quality of Experience
Great Guide! And, of course, the Louvre.
Guides, Drivers and Staff
Babis was interesting, funny, knowledgeable, personable. Good with teenagers.
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris

Facinating and so cool to see the newly rennovated Notre Dame! We literally had no idea what would be included in the tour and it was all interesting. Maybe a little too detail oriented for our teenage kids.

Quality of Experience
The prision was facinating and seeing St Chappelle after Notre Dame is a nice combination.
Guides, Drivers and Staff
Our guide (Vincent I believe!) was incredibly knowledgeable and personable.
Transport
Our guide met us at our airbnb and then we travelled together by Metro then walked the rest of the way.
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

The cruise is well orgnized but very crowded so plan for extra time! I think we could have lived without the cruise. We went on the day before we left and we had already seen most everything so it felt like an activity that we could have skiped.

Quality of Experience
It's fine. It was pretty loud so I couldn't really hear the narration .
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

The Eiffel Towe is of course something not to be missed. We would have figured it out but it probably would have taken an extra hour if we didn't have the organized ticket experience and the person who got us in.

Quality of Experience
Ease of entrance. We waited some at the beginning and didn't realize that the time we were told to arrive wasn't the time we had to be in the tower.
Guides, Drivers and Staff
Our guide knew what she was doing, moved us through. Seemed like it a took a bit to get everyone settled on the front end.
Canoe the Cher River, Chenonceau Castle
Canoe the Cher River, Chenonceau Castle
France

It was really fun to canoe to the Castle and around the moat. It was a nice activity that broke up the day so we weren't just "site seeing".

Quality of Experience
Easy, fun.
Guides, Drivers and Staff
The staff at the canoe pick up was helpful and easy to work with.
Self-guided visit of Chateau de Chenonceau
Self-guided visit of Chateau de Chenonceau
France

Chaeau de Chenonceau is a great stop. It was pretty crowded when we went and we were trying to dodge heavy rain.

Quality of Experience
Interesting and unique history.
Transport
We had drivers from Amboise who provided such great customer service.
Full day E-Bike Guided tour, Loire Valley Chateau, Chambord
Full day E-Bike Guided tour, Loire Valley Chateau, Chambord
France

Our guide, Alex, was fantastic. Fun, knowledgable and organized. Everything was so easy for us- we just showed up and enjoyed! We biked mostly on flat bike paths and Chamboard is of course stunning. We learned a ton and had a great time doing it. We actually had no idea what to expect so the whole thing was great.

Quality of Experience
Guides, Drivers and Staff
Our guide Alex knew so much, was interesting and catered the experience to our teenagers.
Transport
Picked up near out place, bikes were ready to go. No hassles!
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Aug 11, 2025
Hello Amy, Thank you so much for your kind message! I’m truly delighted to hear that your family had such a fantastic time in France. It was a real pleasure working with you to create this journey, and I’m so glad you were able to discover different regions and enjoy unique experiences that made the trip special. I also really appreciate your feedback regarding the accommodations. I’ve taken note of your remarks. As a general practice, we usually recommend and work with hotels rather than... Read more

Hello Amy,

Thank you so much for your kind message! I’m truly delighted to hear that your family had such a fantastic time in France. It was a real pleasure working with you to create this journey, and I’m so glad you were able to discover different regions and enjoy unique experiences that made the trip special.

I also really appreciate your feedback regarding the accommodations. I’ve taken note of your remarks. As a general practice, we usually recommend and work with hotels rather than private apartments, precisely to avoid issues that can sometimes come with apartment stays, such as cleanliness, stairs, or check-in logistics.

I’m also very happy to hear that the guides added value to your experience with their professionalism and insight. I feel lucky to collaborate with such a passionate and knowledgeable team.

Thank you again for your trust—it means a lot. I’d be thrilled to help you plan your next adventure whenever the time comes!

Warm regards,
Clo

Excellent planning - everything went smoothly
Peru | Jul 13 - Jul 26, 2025

S
Sheri F.
Los Angeles, CA | Reviewed on Jul 28, 2025
All the transportation (e.g., airport to hotel, hotel to bus tour, etc) was amazing and perfectly planned. There were two tour guides that stood out as exceptional - Raul in Colca/Chivay and Elizabeth in Machu Picchu. The only down side was with some of the hotels booked for us. The Terra Viva in Cusco is a wonderful place with great staff and perfectly located. We wished we could stay at that chain in the other places we visited. The “not-so-good” hotel was Conde de Lemos in Arequipa (would... Read more

All the transportation (e.g., airport to hotel, hotel to bus tour, etc) was amazing and perfectly planned. There were two tour guides that stood out as exceptional - Raul in Colca/Chivay and Elizabeth in Machu Picchu. The only down side was with some of the hotels booked for us. The Terra Viva in Cusco is a wonderful place with great staff and perfectly located. We wished we could stay at that chain in the other places we visited. The “not-so-good” hotel was Conde de Lemos in Arequipa (would not recommend it to anyone!). The other issue was with planning our last two days in Arequipa - we didn’t find those days worthwhile and probably should have just gone home after Colca - it would have been helpful to get advice about the area to know that there wasn’t really anything in Arequipa that we were interested in.

Hotel Reviews
Conde de Lemos
Arequipa

Would not recommend at all. Windows don’t close so you hear street noise all the time. Bathroom was incredibly small and you had to sit sideways on the toilet. They gave us a small packet of shampoo which were very tacky. They need to install the refillable soap/shampoo containers that most hotels had. They are going through a remodel so maybe these issues will change. No elevator and confusing signs on the second floor so you couldn’t find your room.

Authenticity & Character
Nothing special at all. Maybe it was the remodel but everything seemed like a 2-star hotel.
Location
A short walk to Plaza des Armas and restaurants. Very noisy/ busy part of town. Felt safe but did not like being in the bustle/chaos of the center.
Staff
Nice enough- we were always greeted when coming and going.
Cleanliness & Comfort
Shower had mold and peeling paint. Windows were ridiculously inefficient for noise and temperature. Not sure how that room would be in summer but I suspect very hot, humid and noisy.
El Refugio Hotel Colca
Chivay

Amazing! Like a 5-star retreat! Wonderful location and exceptional staff. Everything felt like we were appreciated and welcome. They had tea and filtered water for travelers.

Authenticity & Character
The whole theme was consistent with the “out of the way retreat” atmosphere.
Location
Located off the road, out of town right on the river. Only people around were guests and staff. Very peaceful setting!
Staff
Very attentive, friendly and helpful.
Cleanliness & Comfort
The triple room was adequate. Spacious bathroom. Not a lot of amenities in the room - maybe they could add a kettle and tea option given how cold the location was.
Hacienda Plaza de Armas
Puno

Located on the Plaza des Armas which is great for getting around to restaurants and local shops but horrible for sleeping. Big bathroom but old jacuzzi tub instead of shower which raised accessibility issues for one of us. They had filtered water easily available to travelers which was welcome and appreciated. Overall the hotel was adequate with nothing to get too excited about.

Authenticity & Character
Seemed out of date, particularly the jacuzzi bath tub instead of a real shower unit.
Location
Terrible for sleeping (the Plaza is too noisy) but great for getting around the city.
Staff
Not too friendly but provided basic service.
Cleanliness & Comfort
Old fashioned looking but not in a good way.
Ferre Machu Picchu
Machu Picchu

Adequate - nothing special. Needs to have either filtered water or tea available in the lobby.

Authenticity & Character
Breakfast room was nice but otherwise the atmosphere wasn’t anything special. Seems liked an ordinary hotel.
Location
Right near train station, street market and restaurants. Unfortunately too close to the train tracks so you heard and felt trains coming.
Staff
Helpful and friendly.
Cleanliness & Comfort
Typical.
Tierra Viva Cusco San Blas
Cusco

Greatness in everything - location, staff rooms. They provided two types of tea all day and filled out water bottles from the kitchen. Room had a tea kettle which we used for the colder nights.

Authenticity & Character
It was small enough to feel valued as a guest with quaint decor.
Location
Perfectly situated in San Blas area - easy to walk to restaurants or shopping. Very safe atmosphere along the local streets.
Staff
Very helpful each time we asked for something. Complimentary cookies at check in and drinks in fridge. Excellence in just the little extras they did.
Cleanliness & Comfort
The triple was organized so that one bed had its own separate space, which was perfect instead all being together. Small bathroom but that’s hard to change.
San Agustin Paracas
Paracas

Hotel was nicely situated with great views. Dining option was great considering there weren’t a lot of places around.

Authenticity & Character
The main building seems big and impersonal. Hard to change that.
Location
On the beach and 1 minute walk to Ballestros island tours and tourist street market.
Staff
Attentive and responsive. We had to ask the bar for filtered water but they didn’t seem to mind.
Cleanliness & Comfort
Not their fault but lots of dust and sand from the winds. Hard to keep the rooms clean.
Hotel El Tambo
Lima

Adequate accommodations. Very small breakfast area- hard to find seats. Thank you for having filtered water available to travelers. Good location - 1 km to main walking street.

Authenticity & Character
Small enough to seem special.
Location
Close to the main walking street for shopping and eating. Safe neighborhood.
Staff
Cleanliness & Comfort
Triple room was adequate but nothing great. It would be nice to have had instructions for using the TV.
Activity Reviews
Shared Arequipa City tour
Shared Arequipa City tour
Arequipa

The Monastery of Santa Catalina was the only worthwhile part of the tour and because it was in the city center, you could get there without a city tour. Most of the interesting things are in the center and easy to see on foot without a guide. The town of Arequipa is chaotic and dirty. We didn’t find anything special about this part of our trip and wished we had just planned without it.

Quality of Experience
Not recommended as a place to see in Peru. There are so many other unique places to visit instead.
Guides, Drivers and Staff
Nice guide who was very knowledgeable but we didn’t enjoy the tour.
Transport
Shared Colca Canyon Tour: Puno before
Shared Colca Canyon Tour: Puno before
Peru

WOW! Everything about this tour was exceptional. The guide was amazing, and the timing perfect. The view of the condors was incredible. The local guide stopped at an alpaca/llama rest stop/ photo op where we got up close to the herds and great photos.

Quality of Experience
Food
Good lunch buffet
Guides, Drivers and Staff
Raul, our tour guide, was incredible.
Transport
Long day in the van but many stops to break it up. Quality of roads was terrible and we spent an hour stuck in road construction
Shared Uros & Taquile Floating Islands tour
Shared Uros & Taquile Floating Islands tour
Puno

Incredible experience to see how the Uros people live as well as visit Taquille island.

Quality of Experience
Food
Lunch at a Taquille household/restaurant was incredible. The best trout I’ve ever had!
Guides, Drivers and Staff
Transport
Our tour started with a random person coming on the boat and signing us songs then asking for money. Other boats didn’t have the same - I didn’t like that part at all.
The Route of The Sun:  {{start_location}} - {{end_location}}
The Route of The Sun: {{start_location}} - {{end_location}}
Peru

Fascinating to see the countryside and high plains living.

Quality of Experience
Food
Buffet lunch that had a good selection.
Guides, Drivers and Staff
Transport
Shared  Palcoyo Trek: Small group
Shared Palcoyo Trek: Small group
Cusco

Great trek - it was so beautiful and worth the difficulty of the hike up the stone forest.

Quality of Experience
Food
Buffet breakfast and lunch gave many options.
Guides, Drivers and Staff
Transport
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu)
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu)
Peru

Excellent experience and guide. Having a personal guide is the way to go through Machu Picchu and really enjoy the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Rough bus ride up - take medication if you feel motion sickness.
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Peru

The historical places were incredible. Definitely a must to see Pisac and Ollantaytamabo!

Quality of Experience
Food
The buffet lunch was at a hotel in the area. Very nice setting and calm experience.
Guides, Drivers and Staff
Tour guide was very knowledgeable but also bossy and very repetitive.
Transport
Train travel was a good option but the pre-departure chaos was stressful. They should put instructions up for the hundreds of tourists standing there not k owing what to do. Simple visuals would be so helpful - once we found out we needed to find our Inca character with our train car number, we were fine. Still too crowded in that small space.
Shared tour to Moray Terraces & Maras Salt Mines Tour
Shared tour to Moray Terraces & Maras Salt Mines Tour
Cusco

Moray was incredible to see. The salt mines were interesting as well. We took a bus tour with about 30 people. Tour guide was bossy but very knowledgeable. She only took us to her favorite shops on the tour and limited other interactions with local sellers. The tour of the textile “ factory” was interesting to see how they use the alpaca hair but we felt heavy pressure to buy their goods. Their Alpaca wasn’t nice.

Quality of Experience
Definitely see Moray!
Guides, Drivers and Staff
Knowledgeable but very bossy.
Transport
Bus from  {{start_location}} to  {{end_location}}: Nasca Lines Flight
Bus from {{start_location}} to {{end_location}}: Nasca Lines Flight
Peru

Incredible experience but take motion sickness pills and patch and all other precautions.

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Lima City Tour & San Francisco Catacombs
Shared Lima City Tour & San Francisco Catacombs
Lima

Guides were nice and sites were interesting. Lima itself wasn’t great - too much traffic and big city chaos. You can skip Lima city tours and not feel short changed.

Quality of Experience
Guides, Drivers and Staff
Transport
We were transported by van - two guides and a driver. Small personalized experience.
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jul 31, 2025

Hi Sheri,
Thank you so much for your feedback. I’m really glad the transportation worked out well and that both Raul and Elizabeth made such a great impression—I’ll be sure to share your kind words with them. I’m also happy to hear you enjoyed Tierra Viva Cusco. I’m sorry, though, that Conde de Lemos and the time in Arequipa didn’t meet your expectations. Your input is truly helpful, and we’ll keep it in mind when recommending hotels and planning final trip days in the future.
Thanks again for sharing your thoughts—it really helps us improve.
Warm regards,
Liz

Abdul was one of the most amazing driver/ gui...
Morocco | Jul 13 - Jul 20, 2025

H
Hazel S.
Newark, NJ | Reviewed on Jul 28, 2025
Abdul was one of the most amazing driver/ guides I’ve ever worked with. I felt he was determined to make my grandfather and I have the best trip possibly imaginable. He was always checking in and I felt I could contact him at any time. He kept a good attitude and was very supportive of my aging grandfather and his needs as well as mine. Even when I got sick he did everything in his power to make the trip enjoyable. His dry sense of humor and overall attitude throughout the trip allowed us to... Read more

Abdul was one of the most amazing driver/ guides I’ve ever worked with. I felt he was determined to make my grandfather and I have the best trip possibly imaginable. He was always checking in and I felt I could contact him at any time. He kept a good attitude and was very supportive of my aging grandfather and his needs as well as mine. Even when I got sick he did everything in his power to make the trip enjoyable. His dry sense of humor and overall attitude throughout the trip allowed us to have an extremely memorable trip.

Activity Reviews
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco

This was such a fun activity everyone was so nice and friendly the food tasted amazing and I especially enjoyed going g to the local market to see a look into the city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Taste your way through Marrakech ( Guided tour)
Taste your way through Marrakech ( Guided tour)
Marrakesh

Our tour guide was so much fun and so knowledgeable which I truly appreciated. He was amenable to all of my grandfathers needs and kept an extremely positive attitude throughout the entirety of the tour I had a great time and I strongly recommend this tour and guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Jul 31, 2025

Hi Hazel,

Thanks so much for taking the time to write this amazing review. We are so happy to hear that you had a wonderful experience in Morocco and that you enjoyed your time with Abdul. I am glad you enjoyed the guided tour and the cooking class.

Thank you for trusting us with your trip. We're honored to have helped create lifelong memories. We look forward to welcoming you back to Morocco.

Nihad, Abdul & the rest of the Morocco Immersion family.

Guides
France | Jul 13 - Jul 22, 2025

SANJAY
SANJAY S.
India | Reviewed on Jul 28, 2025
All the guides provided to us were very knowledgeable, charming and friendly. It was a delight to have spent our time with them. We can't help but mention one guide who was exceptional. Valeriu on 21 July.
As we had visited Eze & La Turbie on 18 July, we requested him to take us to some other scenic and interesting places that were off the beaten track. After showing us the city on Monaco, we drove to Villefranche-sur-Mer, Peninsula Saint Jean Cap Ferrat, Nice, Saint Paul de Vence & Antibes....
Read more

All the guides provided to us were very knowledgeable, charming and friendly. It was a delight to have spent our time with them. We can't help but mention one guide who was exceptional. Valeriu on 21 July.
As we had visited Eze & La Turbie on 18 July, we requested him to take us to some other scenic and interesting places that were off the beaten track. After showing us the city on Monaco, we drove to Villefranche-sur-Mer, Peninsula Saint Jean Cap Ferrat, Nice, Saint Paul de Vence & Antibes. These were all non tourist sites but interesting and beautiful. He kept us totally engrossed with interesting stories about each of these places. He was outstanding.

SANJAY-
I thoroughly enjoyed working with you and Radhika! Thank you so much for your thoughtful feedback! We’re delighted to hear that each guide you encountered enriched your experience with charm, insight, and warmth. It's always our goal to create moments that leave a lasting impression—and we're especially thrilled to hear Valeriu made such an impact on July 21.

We're so glad he was able to tailor your day with scenic, lesser-known gems beyond Eze and La Turbie. From the elegance of Villefranche-sur-Mer to the artistic soul of Saint Paul de Vence and the coastal beauty of Antibes, it sounds like your journey captured the perfect balance of authenticity and discovery. Valeriu’s storytelling and ability to adapt with such care and creativity is something we’re incredibly proud of.

I am glad the French Riviera was everything you dreamed it would be; that is what makes my job fulfilling. The Kimkim team was happy to be at your service.
Liz

Local specialist: Liz Chreist

Absolutely amazing experience!
Morocco | May 24 - Jun 9, 2025

R
Rebecca M.
Atlanta, GA | Reviewed on Jul 28, 2025
Megan really listened to the experience that we wanted to have in Morocco and was very helpful with changing any details from the suggested itinerary to making a better fit for our family. Our driver Khalid was very friendly and knowledgeable. We had an absolutely amazing time! Read more

Megan really listened to the experience that we wanted to have in Morocco and was very helpful with changing any details from the suggested itinerary to making a better fit for our family. Our driver Khalid was very friendly and knowledgeable. We had an absolutely amazing time!

Hotel Reviews
Riad Cafe Du Sud
Lac Yasmins
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oz Palace
Ouarzazate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Wow
Marrakech
Authenticity & Character
Location
Very close to the medina and restaurants
Staff
Cleanliness & Comfort
Local specialist: Megan Lower

Valentine was very helpful in planning our tr...
Germany | Jul 13 - Jul 16, 2025

J
Jan T.
Ashburn, VA | Reviewed on Jul 28, 2025
Valentine was very helpful in planning our trip and gave us several options as we were trying to decide what to do. Our hotel in Munich was outstanding and we got to experience a lot in three days! Read more

Valentine was very helpful in planning our trip and gave us several options as we were trying to decide what to do. Our hotel in Munich was outstanding and we got to experience a lot in three days!

Hotel Review
Bavaria Boutique Hotel
Munich

We really enjoyed our stay here. It was not air conditioned, which we aren't used to, but it was still very comfortable. The staff was very friendly and helpful with making restaurant recommendations. If you're going to Octoberfest in Munich, this would be a great location!

Authenticity & Character
Location
Close to the metro and Octoberfest grounds.
Staff
The front desk staff helped us locate some great food! They also held our luggage until our room was ready so we could go explore!
Cleanliness & Comfort
Aside from no air conditioning, everything was outstanding!
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 30, 2025

Dear Jan,

Thank you so much for your kind review! It was a pleasure to organize your trip, and I hope you came back home with a lot of souvenirs in mind :)

See you soon in Europe,
Valentine

Fun family trip to Spain and Italy
Italy | Jul 18 - Jul 27, 2025

Ivy
Ivy W.
Mill Creek East, WA | Reviewed on Jul 28, 2025
Beatriz put together a really fun itinerary for us for our trip to Spain and Italy. She was helpful in providing tips and suggestions for things we wanted to do on our own. She took in our feedback and tweaked things as we shaped the itinerary together. Read more

Beatriz put together a really fun itinerary for us for our trip to Spain and Italy. She was helpful in providing tips and suggestions for things we wanted to do on our own. She took in our feedback and tweaked things as we shaped the itinerary together.

Hotel Reviews
H10 Palazzo Galla
Rome

More modern perhaps than other Rome hotels. Very clean and comfortable. The only thing is that the layout takes some navigating. In some cases you may be going up a floor and then stepping down a half floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ai Reali Hotel Venice
Venice

Venice is a really crowded city but where Ai Reali is located is very quiet. It's a short walk to St. Mark's square and has all the restaurants nearby. Hotel itself is very nice, very boutique-y. Suites for families are actually separate rooms. Clean and comfortable and good breakfast.

Authenticity & Character
Hotel is an old building but still has modern comforts
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Family Experience: Colosseum Tour for Kids
Private Family Experience: Colosseum Tour for Kids
Rome

This was one of the best activities on this trip. We would never have learned as much if we didn't have a guided tour.

Quality of Experience
Guides, Drivers and Staff
Private Cooking Class at a Local Home
Private Cooking Class at a Local Home
Rome

Marilee our hostess really went out of her way to make this a good experience. She had so much food ready for us, and gave us a little gift at the end, and it was a really long chunk of her day.

Quality of Experience
Food
We were kind of all a bit of tired and pasta and pizza by then. Food was still good, but a little variation would also be good.
Guides, Drivers and Staff
Transport
Private Espresso, Gelato & Tiramisú Experience
Private Espresso, Gelato & Tiramisú Experience
Rome

Every shop we stopped at was great

Quality of Experience
Guides, Drivers and Staff
Hidden Gems of Venice & the Art of Murano Glass
Hidden Gems of Venice & the Art of Murano Glass
Venice

The experience was fun overall, esp the walking tour through Venice. The Murano glass part, there was a bit of pressure to buy. I didn't cave to the pressure as we have done our own glassblowing before and I'm not keen on buying souvenirs but our friends who came along bought stuff and then later regretted it because the similar stuff were sold everywhere in Venice

Quality of Experience
Guides, Drivers and Staff
Transport
Water taxi ride was fun
Venetian Lagoon Experience: Rowing in Venice
Venetian Lagoon Experience: Rowing in Venice
Venice

This was a really unique experience, sure beats sitting in a gondola in a crowded canal looking like the quintessential tourist.

Quality of Experience
Guides, Drivers and Staff
Family Workshop: Decor Your Own Venetian Mask
Family Workshop: Decor Your Own Venetian Mask
Venice

Never knew about Venetian masks before. This was fun and a good learning opportunity

Quality of Experience
Guides, Drivers and Staff
Nancy our instructor was very good.
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid

Really fun. And guide Angie was very approachable and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
I'm just being nice. Transport wasn't involved.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 31, 2025

Hi Ivy! Thank you so much for your kind feedback! I’m really happy to hear the trip came together so well and that it was a fun experience for everyone, from the kids to the adults. That was our main objective! :) It was such a pleasure working with you both to shape the itinerary to balance everyone's interests. Best regards, Bea.

Visiting Cambodia with kids
Cambodia | Jul 11 - Jul 20, 2025

Benedicte
Benedicte O.
Norway | Reviewed on Jul 28, 2025
This trip has been amazing. The level of planning and execution by Steve and his team has been impressive. We’ve experienced so much that we would never have been able to if it weren’t for them. If we had to pick some highlights from the trip, they would be:
• The street food tour in Phnom Penh
• The bike tour in Battambang, visiting locals and trying out their way of working
• Kayaking outside Siem Reap to the floating villages
• And of course, visiting Angkor Wat.
On the day... Read more

This trip has been amazing. The level of planning and execution by Steve and his team has been impressive. We’ve experienced so much that we would never have been able to if it weren’t for them.

If we had to pick some highlights from the trip, they would be:
• The street food tour in Phnom Penh
• The bike tour in Battambang, visiting locals and trying out their way of working
• Kayaking outside Siem Reap to the floating villages
• And of course, visiting Angkor Wat.

On the day we left, we even received a phone call from the first guide we had in Phnom Penh and Battambang, wishing us a good trip home. We loved her — she gave us a genuine glimpse into Cambodian culture and history. (Both guides were really good.)

We can definitely recommend both Steve and his team — and Cambodia!

We traveled with two kids (11 and 13).

Thank you,
Benedicte

Hotel Review
iRoHa Garden Hotel & Resort
Phnom Penh

Great hotel, very friendly staff and great rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking at Kompong Khleang fishing village
Kayaking at Kompong Khleang fishing village
Siem Reap
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day countryside local industries cycling
Half day countryside local industries cycling
Battambang

Really interesting getting to see and try how locals work/live

Quality of Experience
Guides, Drivers and Staff
Transport
Phnom Penh Evening Foodie Tour with local guide
Phnom Penh Evening Foodie Tour with local guide
Phnom Penh

Tried out food/places we would never gave done by our selves. The guide was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Jul 29, 2025

Dear Benedicte,
Thank you for sharing such lovely comments about Cambodia, our guides, the hotels etc.
It was a pleasure to have you travelling with us. And also goes to show Cambodia is a warm and welcoming country for families. It was great that you travelled outside of the famous temple areas and could expect the real, authentic nature of Cambodia in places like Battambang.
Next time you plan a trip please check with Kimkim, and a local expert in that destination can plan another memorable trip for you and your family.
Best regards from Siem Reap,
Steve.

Excellent trip to Norway. Alex and team made ...
Norway | Jul 19 - Jul 25, 2025

Ben
Ben W.
Newark, NJ | Reviewed on Jul 27, 2025
Excellent trip to Norway. Alex and team made everything easy for us, including rescheduling at the last minute to account for a canceled flight. Kayaking the fjord and seeing the glacier from the train were a highlight. Read more

Excellent trip to Norway. Alex and team made everything easy for us, including rescheduling at the last minute to account for a canceled flight. Kayaking the fjord and seeing the glacier from the train were a highlight.

Hotel Review
Bergen Børs Hotel
Bergen

Lovely old building in the center of Bergen. Large and modern rooms. Excellent restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

Fast and modern boat. Great view the whole way. I’d recommend taking a jacket if you want to sit outside on the boat. Even on a warm day it’s cool in the breeze.

Quality of Experience
Summer Kayaking Excursion
Summer Kayaking Excursion
Norway

We were lucky enough to be the only folks on the tour the afternoon we did it. The guide let us take as slow or as fast as we wanted to and was very knowledgeable about the fjord and answered all my kids questions!

Quality of Experience
Guides, Drivers and Staff
Self-Guided Hike to Brekkefossen
Self-Guided Hike to Brekkefossen
Flåm

It’s only an hour round trip from Flåm if you walk at a decent pace. The uphill piece is no joke with 697 steps to the viewing point but worth the effort.

Quality of Experience
Local specialist: Alex Mottler

Activities for every member of the family
South Korea | Jul 10 - Jul 22, 2025

Hannah
Hannah A.
Los Angeles, CA | Reviewed on Jul 27, 2025
Our 13-day trip to South Korea was amazing! Jessica did a great job organizing activities for the entire family; we are a diverse group with varied interests. My child loved the National Palace Museum of Korea, the Gyeongju National Museum, and the National Museum of Korea. My spouse loved the art exhibits: Sculpted Céladon of the Goryeo Dynasty - Gyeongju National Museum and the Arte Museum in Jeju. I loved the varied and yummy food. The highlight of my trip was the cooking class with... Read more

Our 13-day trip to South Korea was amazing!

Jessica did a great job organizing activities for the entire family; we are a diverse group with varied interests. My child loved the National Palace Museum of Korea, the Gyeongju National Museum, and the National Museum of Korea. My spouse loved the art exhibits: Sculpted Céladon of the Goryeo Dynasty - Gyeongju National Museum and the Arte Museum in Jeju. I loved the varied and yummy food. The highlight of my trip was the cooking class with Seoul Foodventure!

All of our guides were lovely and flexible, and helped us pivot when the weather wasn't cooperating or we needed some time to be more still. I would especially recommend Mr. William Jang. He is knowledgeable and kind - it was a real cultural exchange, which is what travel is all about.

We will return to South Korea.

Thank you, Jessica. Thank you, Kimkim.

Hotel Review
Siwoowadang
Gyeongju

This guest house is centrally located in Gyeonju, and so walkable to all the historic locations we wanted to see. It was also the best breakfast we had in South Korea!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jul 31, 2025
Hi Hannah, Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that our team was able to provide you with a smooth and enjoyable experience overall. It’s especially heartening to know that you enjoyed the personalized activities we arranged for you, such as the cooking class in Seoul, etc, and that you appreciated the guidance provided by Mr. William Jang. We also truly value your feedback about the hotel. Your insights are incredibly helpful to us as we strive... Read more

Hi Hannah,

Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that our team was able to provide you with a smooth and enjoyable experience overall.

It’s especially heartening to know that you enjoyed the personalized activities we arranged for you, such as the cooking class in Seoul, etc, and that you appreciated the guidance provided by Mr. William Jang.

We also truly value your feedback about the hotel. Your insights are incredibly helpful to us as we strive to continuously improve our services.

We hope to have the pleasure of welcoming you back on your next adventure!

Best wishes always.
Jessica

Great service and great experiences
Indonesia | Jul 10 - Jul 23, 2025

J
Jada Z.
Dallas, TX | Reviewed on Jul 27, 2025
My trip was really an enjoyable experience. It really helped having Caroline's advice on things to do and how to stay within my budget. My driver Gusti was a great guy! He made sure to always be prepared, and gave me tips on the best places to look for handmade souvenirs. He was always friendly and courteous too! Overall, it was a great experience that I'd recommend to anyone interested in visiting Indonesia! Read more

My trip was really an enjoyable experience. It really helped having Caroline's advice on things to do and how to stay within my budget. My driver Gusti was a great guy! He made sure to always be prepared, and gave me tips on the best places to look for handmade souvenirs. He was always friendly and courteous too! Overall, it was a great experience that I'd recommend to anyone interested in visiting Indonesia!

Hotel Reviews
Parigata resort and spa Sanur

This is a wonderful little place near both ICON bali mall and the beaches. It's got lots of nearby shopping and cafes, and only 30 minutes walk from sanur cat cafe! It's comfortable, clean, and has a great pool for relaxation. They also have balinese traditional dance performances on Monday nights!

Authenticity & Character
Quiet, comfy, and easy to feel separated from the city noises
Location
Close to beaches, shops, cafes, and sites
Staff
Kind, helpful, and accommodating
Cleanliness & Comfort
Great room with mini fridge, TV, bathtub, and porch.
D'coin Lembongan

It's a great little getaway that's budget friendly and within walking distance of restaraunts and a couple beaches. The pool is a great feature and rooms are spacious and clean.

Authenticity & Character
The rooms are cozy and have good privacy
Location
Near devils tear and plenty of small shops and warungs
Staff
Everyone is helpful and provide good insight on the island locations and beaches
Cleanliness & Comfort
Very clean and comfy
Artini 2 cottage

It's a unique place located near city center of Ubud, but it doesn't feel like you're in a city due to being surrounded by lush greenery. The rooms are in balinese style with modern amenities. The restaraunt and pool are also perfect for relaxation.

Authenticity & Character
The unique rooms and all the greenery and vegetation
Location
Close to shops, cafes, ubud palace, and monkey forrest
Staff
Everyone was so friendly and considerate, especially housekeeping staff
Cleanliness & Comfort
Spotless rooms and well maintained grounds
Munduk Farmhouse
Munduk

It's a beautiful place with cozy cabins, kind staff, and great food! It's perfect for a quiet getaway in the mountains if you like relaxing places with farms and hiking. The owner chichi is so kind too!

Authenticity & Character
Unique refurbished farmhouses with lime trees and rosemary bushes everywhere
Location
Quiet with perfect weather
Staff
Everyone is attentive and kind
Cleanliness & Comfort
The rooms are clean and cozy
De Moksha Eco Friendly Boutique Resort
Tabanan

It's a great place perfect for quiet and relaxation. The service, food, and locations were perfect for my interests and my budget, and it's a great spot if you want somewhere that's not as busy as Ubud. The staff are all so nice and welcoming! And they have a dog and cat on the grounds that both like to say hi to people!

Authenticity & Character
The nature
Location
Quiet and not overly touristy
Staff
Cleanliness & Comfort
The room was very clean and comfy and even the porch provided some privacy
Activity Reviews
Experience Balinese Cooking Class- Shared
Experience Balinese Cooking Class- Shared
Ubud, Bali

Great experience whether you are single or in a group, and great for any age. The whole process is very streamlined and coordinated. We were given a tour of the local market to start with, before going to the guides' family home and learning about the culture and foods. A lot of the staff do the prep work, so if you're looking for something intensive, this may not be for you. But we got to use traditional methods and were given tips on how to select products for quality and freshness. We made at least 8 different dishes. It was so much fun learning the methods for cooking balinese dishes. Staff were professional, friendly, and helpful! The meal was delicious, and we were given a cookbook with all of the recipes we made!

Quality of Experience
Guides, Drivers and Staff
Transport
Bratan Lake by Canoe & Trek
Bratan Lake by Canoe & Trek
Munduk, Bali

The canoe and trek were amazing! Mu guide shared lots of stories and we discussed environmental issues. The canoe trip gave plenty of time to take photos and see the wildlife and water temple, and my guide shared a lot of interesting information about the local plants. We even got to eat some cinnamon bark right from the tree! Lunch was delicious and the hike wasn't too difficult (even if you're like me and have asthma and are out of shape lol).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience Tanah Lot Trek by De Moksha
Experience Tanah Lot Trek by De Moksha
Tanah Lot

Fantastic guide who shared stories about the local area, his family and village, and helped with taking pictures! He came prepared with bugs spray and water too!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caroline Mauriès

Magical Trip Through Peru
Peru | Jun 27 - Jul 10, 2025

Michael
Michael C.
Flagami, FL | Reviewed on Jul 27, 2025
We just returned from what can only be described as the trip of a lifetime—an unforgettable adventure through Peru that exceeded every expectation. From beginning to end, the entire experience was flawlessly planned and executed, allowing us to be fully immersed in the beauty, culture, and magic of this incredible country. A heartfelt thank you to Kristy Tizon for organizing such an epic journey. Every hotel, transfer, activity, and tour was thoughtfully curated, and her attention to... Read more

We just returned from what can only be described as the trip of a lifetime—an unforgettable adventure through Peru that exceeded every expectation. From beginning to end, the entire experience was flawlessly planned and executed, allowing us to be fully immersed in the beauty, culture, and magic of this incredible country.

A heartfelt thank you to Kristy Tizon for organizing such an epic journey. Every hotel, transfer, activity, and tour was thoughtfully curated, and her attention to detail made everything seamless. We felt completely supported and taken care of throughout the trip.

Along the way, we met so many wonderful people who made this adventure even more special. Everyone went above and beyond to ensure we had an amazing time—kind, welcoming, and truly passionate about what they do.

A very special shoutout to Flor Bocangel Zuñiga and Carlos, our incredible guide and driver in the Sacred Valley, Machu Picchu, and the Rainbow Mountains. Flor brought each destination to life with her deep knowledge, professionalism, and warmth. She was incredibly attentive, thoughtful, and quickly became like a family friend. Carlos was equally wonderful—calm, kind, and a highly skilled driver who made us feel safe and comfortable throughout the journey. We couldn’t have asked for a better team!

Our day trip from Lima with Berrios Travel was another standout experience. Huge thanks to our guide Jaime, who was fun, knowledgeable, and engaging, and to Henry, our excellent driver. From Paracas and the Ballestas Islands to a local winery tour and an exhilarating desert dune buggy and sandboarding adventure, it was a day packed with fun and adventure.

For those seeking a thrill, our whitewater rafting trip with River Explorers on the Rio Vilcanota (Class III–IV) near Cusco was an absolute highlight. The group tour was incredibly well organized, exciting, and safe—plus, the included lunch was delicious.

While every destination on this journey was beautiful in its own way, the Sacred Valley, Machu Picchu, and the Rainbow Mountains stood out as truly magical. Each one took our breath away—visually stunning, spiritually moving, and unforgettable. These places have now earned a permanent place among the most cherished and awe-inspiring locations we’ve ever visited.

Peru has absolutely captured our hearts. The people, the history, the food, and the landscapes left a lasting impression. We will treasure these memories forever and are so grateful to everyone who helped make this journey so extraordinary.

Thank you again for making this dream adventure a reality!

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Jul 28, 2025

Hi Michael,

Thank you so much for your kind words, it truly made my day! I’m so thrilled to hear that Peru captured your hearts, it really is a special place, and it means a lot to know the trip left such a lasting impression.

It was such a pleasure working with you, and I’m grateful I got to be part of this adventure. Whenever you’re ready for your next one, I’ll be here.

Warmest regards,
Kristy

My daughter and I had an amazing trip across Australia
Australia | Jul 12 - Jul 25, 2025

Cari
Cari T.
Nashua, NH | Reviewed on Jul 28, 2025
Working with Ruth was great. She was very patient with me as I had lots of questions and I kept making adjustments and tweaks to the itinerary as there was so much to see and do. Her follow up is excellent and I definitely had an amazing trip. All of the hotels were perfect and we were able to relax and have the exact vacation we had hoped for. I have done several other trips to other countries through other travel companies and I’d say my only critic of KimKim is that their payment... Read more

Working with Ruth was great. She was very patient with me as I had lots of questions and I kept making adjustments and tweaks to the itinerary as there was so much to see and do. Her follow up is excellent and I definitely had an amazing trip. All of the hotels were perfect and we were able to relax and have the exact vacation we had hoped for.

I have done several other trips to other countries through other travel companies and I’d say my only critic of KimKim is that their payment platform doesn’t seem as easy as the other companies I’ve used and that part was clunky when I needed to add a night on to the end of my trip after I had already paid. Also, the prices for the domestic flights quoted were crazy high so with Ruth’s advice I booked those on my own to save a lot of $$. So that would be the reason I’m giving KimKim booking 4 stars. Ruth was a definitely 5 stars and I recommend her.

Hotel Reviews
Crystalbrook Byron
Suffolk Park

The portions at the restaurant were so small and so pricy. Plus the food selection was much too fancy for us so we did uber eats the second day for lunch and dinner and that was perfect.

Authenticity & Character
The rooms were amazing!!!
Location
The walk to the beach was very far and the stairs down to it were washed out so it was tough to get down. Also pretty far from downtown.
Staff
Cleanliness & Comfort
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Perfect hotel airport. The gym was amazing, multiple dinner options and an easy stroll across the street to the international terminal
Villa San Michele
Port Douglas
Authenticity & Character
Location
Staff
The women at reception were so incredibly friendly and free laundry was amazing! And being so central was exactly what we were looking for. So easy to pop out and hit restaurants and shops.
Cleanliness & Comfort
Oaks Brisbane Aurora Suites
Brisbane

The view of the river from the 50th floor was amazing!! I didn’t want to leave!

Authenticity & Character
Location
Staff
It was very hard to figure out how to get into the lobby. Thankfully someone walking by could tell we were lost and helped us.
Cleanliness & Comfort
Activity Reviews
River Drift Experience
River Drift Experience
Port Douglas

The guides were great. Wish we had more time to sit and swim at the end though. Most of our tour group was staying in the water as long as possible and we were ushered out to pack up and go. I get they had to keep us moving with lots of groups going at once but wish we had more time in the water.

Quality of Experience
Guides, Drivers and Staff
Transport
I enjoyed the commentary on the area during the drive.
Port Douglas Private Transfer Port Douglas Hotel to Airport
Port Douglas Private Transfer Port Douglas Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Reef Mackay Coral Cay
Full Day Outer Reef Mackay Coral Cay
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Port Douglas Private Transfer Airport to Port Douglas Hotel
Port Douglas Private Transfer Airport to Port Douglas Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney
Quality of Experience
Guides, Drivers and Staff
Sydney Private Transfer Airport to  Hotel
Sydney Private Transfer Airport to Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jul 28, 2025

Hi Cari

I am so happy you loved Australia! You went to some of my favorite places like Byron Bay! It was fun working with you on your trip!

Ruth

I can’t recommend these guys enough. Planned ...
Costa Rica | Jul 5 - Jul 12, 2025

Jamie
Jamie m.
Los Angeles, CA | Reviewed on Jul 27, 2025
I can’t recommend these guys enough. Planned a perfect vacation for us (the brief was see cool things and adventure). Super communicative throughout they absolutely nailed the brief and made every step of the way super easy! Read more

I can’t recommend these guys enough. Planned a perfect vacation for us (the brief was see cool things and adventure). Super communicative throughout they absolutely nailed the brief and made every step of the way super easy!

Activity Review
Arenal Mambo Combo Canyoning and Rafting
Arenal Mambo Combo Canyoning and Rafting
Arenal/La Fortuna
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 28, 2025

Hi Jamie!

Thank you so much for your kind words! It truly means a lot to hear that you had such a wonderful experience and that we were able to deliver exactly what you were looking for. I’m thrilled you enjoyed your adventure and that the process felt seamless for you.

It was an absolute pleasure helping plan your trip, and I’d be delighted to assist you again whenever you’re ready for your next adventure!

Pura Vida!
Bryan Leon,
Serendipity Adventures🌿

Truly Exceptional Travel Experience with KimKim
Greece | Jul 19 - Jul 26, 2025

Anne
Anne S.
Denver, CO | Reviewed on Jul 27, 2025
This trip was amazing, and the responsiveness from KimKim was truly outstanding. From start to finish, we felt completely taken care of. The excursions, hotel selections, and recommendations were all excellent—we genuinely felt like we were in the best hands throughout. Our favorite excursion was with Chania Adventures. The guide, the front-row beach chairs at Elafonisi Beach, the tour itself, and the included lunch were all fantastic. The cooking experience is also an absolute must for... Read more

This trip was amazing, and the responsiveness from KimKim was truly outstanding. From start to finish, we felt completely taken care of. The excursions, hotel selections, and recommendations were all excellent—we genuinely felt like we were in the best hands throughout.

Our favorite excursion was with Chania Adventures. The guide, the front-row beach chairs at Elafonisi Beach, the tour itself, and the included lunch were all fantastic. The cooking experience is also an absolute must for anyone visiting Chania.

During the Greek heatwave, our family requested an itinerary change to allow for more downtime. I submitted the request through the Trip Notes section, and the KimKim team responded immediately, making the adjustments without any issue.

I absolutely loved the KimKim itinerary app. It was always up to date, easy to use offline, and packed with every detail—from driver info to pickup times to confirmation numbers and links. It gave us such peace of mind. And honestly, being able to share the app with my 17-year-old saved me from hearing “What are we doing next?” every hour. I just had to say once: “It’s all in the app!”

I will 100% be using KimKim for all of our future travels!

Hotel Reviews
Cretan Dream Royal
Chania

The staff were absolutely wonderful. The pool and poolside bar were beautiful, with excellent service throughout. While it’s a short walk to the community beach, reserving loungers with umbrellas in town was incredibly easy and very reasonably priced. We loved the beach—plus, the views were simply outstanding.

Authenticity & Character
Location
If you want to see more of old town Chania, plan a 20 minute cab ride into town.
Staff
Cleanliness & Comfort
Phāea Cretan Malia
Malia

The location was absolutely beautiful—and thanks to the KimKim team, we were truly beachfront! We stepped right out onto the patio and there was the beach, just steps away. Securing beach lounges was easy, and the staff were incredibly hospitable and responsive to every request. We felt like royalty the entire stay. Ask ChatGPT

Authenticity & Character
Location
A bit far from the town, 40 minute drive into town. So that added a bit of time to our day to plan for.
Staff
Cleanliness & Comfort
Divani Palace Acropolis
Athens

The hotel pool was a bit smaller than expected—especially since we ended up using it more often due to the heatwave—but the service and hospitality from the staff more than made up for it. They were absolutely amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Elafonisi Beach & Mountain Retreat Lunch 4WD Adventure
Elafonisi Beach & Mountain Retreat Lunch 4WD Adventure
Chania

This was definitely a family favorite. Our tour guide, Vesolli (apologies if I’m misspelling his name), was outstanding. He made the drive to the beach both entertaining and educational, while still allowing us some downtime to simply enjoy the ride. We’re so grateful for the front-row reserved umbrellas and chairs—they were a premium experience and an absolute must. As soon as we arrived at the beach, our chairs were waiting for us! The drive to the private restaurant in the small local village—featured in National Geographic for its unique historical architecture and preservation—was incredible. It quickly became one of our family’s favorite stops. The small tour group allowed for personal attention while also giving us the chance to meet another family and share the day. The guide even happily accommodated a small last-minute request to stop at a honey farm, which was another highlight. The tour guide from Chania Adventures was absolutely key to making this day such a memorable success.

Quality of Experience
Food
Featured Restaurant in NATIONAL GEOGRAPHIC magazine!
Guides, Drivers and Staff
Just outstanding-- Such a major reason for our enjoyment.
Transport
Cretan Village Cooking Experience
Cretan Village Cooking Experience
Chania

Our family always includes a cooking experience in our vacations, and the KimKim team absolutely nailed it with this one. The family farm, the kitchen setup, the delicious food, and the take-home recipes were all incredible. What really set this apart was that we actually got to do the cooking ourselves—something many tours don’t allow. It felt like a truly authentic Greek culinary experience, and one we’ll never forget.

Quality of Experience
Food
The quality of the lamb was outstanding. The rest of the meal—plentiful and fresh—was equally impressive. The beverages, from the refreshing non-alcoholic lemonade to the adult drinks, were absolutely fabulous!
Guides, Drivers and Staff
The family team that serviced us was outstanding! I simply cannot tell you how much at home the made us feel, and they did EVERYTHING for us, as far as cleanup, setup and mundane prep work. The class size was perfect, and we all had so much fun getting to know each other and laugh and share the final meal together.
Transport
We had originally planned to arrange a taxi through the hotel, which wouldn’t have been a problem. However, a few nights before our cooking experience, the Cooking Company kindly called and offered to provide a transfer for a small fee. This made everything so much simpler and took the planning off our plate. We truly appreciated this thoughtful extra service.
Knossos Palace Experience
Knossos Palace Experience
Greece

Our guide was fantastic—so knowledgeable and engaging. From start to finish, we were treated like royalty. Transportation was seamless: we were dropped off right at the entrance, met by someone who personally escorted us to our guide, and after the tour, walked back to our driver. KimKim removed all the typical travel hassles—we never once had to search or wonder where to go. Everything was perfectly coordinated.

Quality of Experience
Our guide did a wonderful job weaving the tour into a cohesive story—by the end, the mythology and true history were beautifully tied together, making the experience both engaging and meaningful.
Guides, Drivers and Staff
Transport
Sunset Catamaran Cruise
Sunset Catamaran Cruise
Greece

Staff and Crew hospitality outstanding. Food on the boat was terrific. The size with the other families was great, not too crowded. Everything we were promised was provided!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A bit further from the hotel (again , hotel we had was 45 minutes away-- so that added 90+ minutes to the tour time planning.
Private Acropolis & Acropolis Museum Experience
Private Acropolis & Acropolis Museum Experience
Athens

Very good tour guide, and she provided us a full VIP experience. The fact it was just our family made it superior to anything else we saw. We were so grateful, we spent a small amount more to provide this one/one experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking distance from hotel.
Local specialist: Erica Gerakos

Eleonora and Lorenzo were the absolute best! ...
Italy | Jul 15 - Jul 20, 2025

S
Susan B.
Chicago, IL | Reviewed on Jul 27, 2025
Eleonora and Lorenzo were the absolute best! Our trip to Italy was organized quickly and easily until my travel partner fell and broke the top of her foot two weeks before we left. Much of the trip had to be reorganized and again, the concern, double checking of handicap accessibility and arranging extra assistance through out the trip was above and beyond our expectations. Thank you for a job well done!! Read more

Eleonora and Lorenzo were the absolute best! Our trip to Italy was organized quickly and easily until my travel partner fell and broke the top of her foot two weeks before we left. Much of the trip had to be reorganized and again, the concern, double checking of handicap accessibility and arranging extra assistance through out the trip was above and beyond our expectations. Thank you for a job well done!!

Hotel Reviews
Condominio Monti Boutique Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sorrento City Hotel
Sorrento
Authenticity & Character
Location
Perfect location!
Staff
Rosie was the absolute best at helping the desk staff find us a room that had no steps and roomy enough for handicap accessibility. She was kind and friendly throughout the entire stay!! She deserves to be a manager she is that good!!!
Cleanliness & Comfort
The front desk staff were not very friendly and we felt that we inconvenienced them because we had special needs for handicap accessibility. Could not assist with selection of restaurants, one gave us one choice.
Hotel Il Guelfo Bianco
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Was the best at accommodating special needs!!
Local specialist: Eleonora Arrigoni

Amazing Trip to Portugal
Portugal | Jul 20 - Jul 26, 2025

M
Manoj I.
Chicago, IL | Reviewed on Jul 27, 2025
Our trip was super well planned and organized. We packed a ton in just 6 days and got to see so many of Portugal’s best spots. The planning was spot on and the timing was perfect so we could do everything we wanted to. We had amazing guides, including our drivers Henrique and Ricardo, who took us on a safe and efficient journey through Portugal. They also gave us great tips, knowledge of the region, and history. We had great city tours with Margarita and Sara who really took us deep into the... Read more

Our trip was super well planned and organized. We packed a ton in just 6 days and got to see so many of Portugal’s best spots. The planning was spot on and the timing was perfect so we could do everything we wanted to. We had amazing guides, including our drivers Henrique and Ricardo, who took us on a safe and efficient journey through Portugal. They also gave us great tips, knowledge of the region, and history. We had great city tours with Margarita and Sara who really took us deep into the history, sites, and culture of Lisbon and Porto. It was an incredible trip. We wish we had more time to spend and explore even more of this amazing country!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Amazing resort with fantastic views. Great pool, both indoor and outdoor. Easy to access the promenade to walk to downtown Cascais. Great service. Very luxurious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cénica Porto Hotel, Curio Collection by Hilton
Porto

received a suite for our family. Amazing size! A little bit on the outskirts of the main city area, but certainly walkable to downtown Porto.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

Amazing hotel. Super posh and great location. Does require a short Uber ride to get to the cultural areas, but otherwise, great location for shopping and simply walking around. Would stay here again

Authenticity & Character
Location
Near the Avenue de Liberadade
Staff
Cleanliness & Comfort
Activity Reviews
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Very scenic and relaxing. The cool breezes with beautiful landscapes made it magical!

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Vineyard Delightful Lunch Experience
Douro Valley Vineyard Delightful Lunch Experience
Portugal

Amazing gourmet lunch. Delicious food. Excellent vegetarian options. Huge portion sizes. Left super full!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The landscapes here are absolutely breathtaking! The drive into the Duoro valley was excellent. Our driver, Ricardo, was an absolute gem and navigated the difficult roads beautifully. Not only did we learn a ton about the area’s history and culture, but the drive was also super entertaining and insightful. The boat tour was incredible! It was so calm and peaceful, and we got to see the wineries from a whole new perspective. The lunch at the winery was also amazing - it was an experience like no other. We left super full and satisfied, and I can’t wait to come back!

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Great tour with Sara. Really learned about the history of Porto and saw the city. Was a great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Our tour guide, Margarita, was incredible! She totally customized the tour for our 6 and 10-year-olds, keeping them super engaged. The adults had a blast too, learning all about the sights, culture, and history of Lisbon. We even tried Ginjinha and Santini’s ice cream - it was delicious! This tour truly gave us an in-depth look into Lisbon’s rich history.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver Henrique was an absolute gem! We had an incredible tour of the area, and Henrique took us on a stroll through the charming downtown Sintra. He shared his insider knowledge, telling us what was worth seeing and doing, and what wasn’t. We truly immersed ourselves in Sintra’s rich history and stunning sites, and Henrique made it an unforgettable experience. Thanks a bunch for making our trip so amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 28, 2025
Hey Manoj,
Thank you so much for your kind words! :)
I am super happy to hear your trip went so smoothly and that you were able to experience so much of what Portugal has to offer in just six days. It is wonderful to know that Henrique, Ricardo, Margarita, and Sara made such a positive impact on your journey - I will be sure to pass along your appreciation to them. It means a lot to us that the itinerary and timing worked well for you, and that you felt both the planning and the experience... Read more

Hey Manoj,
Thank you so much for your kind words! :)

I am super happy to hear your trip went so smoothly and that you were able to experience so much of what Portugal has to offer in just six days. It is wonderful to know that Henrique, Ricardo, Margarita, and Sara made such a positive impact on your journey - I will be sure to pass along your appreciation to them.

It means a lot to us that the itinerary and timing worked well for you, and that you felt both the planning and the experience were on point. Portugal has so many incredible layers to explore, and I would love to help you dive even deeper the next time you visit.

Looking forward to welcoming you back someday soon.
Your Friend in Portugal - Pedro

Wonderful Experience!
Vietnam | Jun 21 - Jun 27, 2025

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Timiothy B.
Atlanta, GA | Reviewed on Jul 27, 2025
The whole team was exceptional! We are seasoned travelers and had a wonderful experience! Dolores was instrumental and ensured our trip was memorable. Thanks to the Jeep tour- simply a must! Dolores, thank you again for a wonderful trip! Read more

The whole team was exceptional! We are seasoned travelers and had a wonderful experience! Dolores was instrumental and ensured our trip was memorable. Thanks to the Jeep tour- simply a must! Dolores, thank you again for a wonderful trip!

Hotel Reviews
Allegro Hoi An
Hoi An

Staff were professional and very accommodating!

Authenticity & Character
Wonderful hotel and staff!
Location
Hotel was central to events and sightseeing activities!
Staff
They were kind and helpful with directions and events/sights to visit!
Cleanliness & Comfort
A wonderful experience!
Indochine Lan Ha Cruise
Hai Phong

Awesome boat and trip package! Staff were very accommodating, fun and professional!

Authenticity & Character
Boat decor was wonderful and set the mood!
Location
Central to walks, cave and kayaking areas!
Staff
Again, professional and accommodating!
Cleanliness & Comfort
Awesome room!
Hanoi Pearl Hotel
Hanoi

Staff was professional and very accommodating!

Authenticity & Character
Good and accommodating to the area!
Location
Central and easy to walk or taxi.
Staff
Professional and kind!
Cleanliness & Comfort
All was good!
Activity Review
Hoi An Cooking Class (join-in small group) - Visit Hoi An Ancient Town
Hoi An Cooking Class (join-in small group) - Visit Hoi An Ancient Town
Hoi An

Chef was fun and interactive! We are food enthusiasts. She enjoyed our questions and gave us tips to further enjoy preparing their local cuisine at home.

Quality of Experience
Too many to mention.
Food
We are food enthusiasts and trip was centered around cuisine and culture.
Guides, Drivers and Staff
All were hospitable, professional and kind!
Transport
Drivers were on time and drove safely!
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Jul 29, 2025

Dear Timiothy,

Thank you so much for your kind words. I'm so glad to hear that you found the trip exceptional and had a wonderful time in Vietnam.

Thank you again for traveling with us. I wish you all the best in life, filled with many more memorable journeys ahead! We are always here and would be more than happy to welcome you back someday.

Warmest regards,
Doris

Thanks Elena
Greece | Jul 6 - Jul 20, 2025

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Troy T.
Australia | Reviewed on Jul 27, 2025

Elena was very helpful throughout the whole planing process and during the trip. Communication was great and she was always quick to reply to a question on the whats app chat. Thanks so much.

Local specialist: Elena Kyrimi
Elena
Elena Kyrimi
Local specialist in Athens | Replied on Jul 28, 2025

Hello Troy,

Thank you very much for your review and comments!
It was my pleasure to assist you throughout your trip and make sure you had a great experience!
I hope to see you all again in the future!

All the best,
Elena

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