Kimkim Trip Reviews

4.8
Based on 16,995 ratings
Read 16,995 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our great times in Morocco!!!
Morocco | Dec 19 - Dec 27, 2024

Subha
Subha K.
Chicago, IL | Reviewed on Mar 22, 2025
Mr. Ismael was our Drive, and overall Trip Guide. He was very good company - polite, knowledgeable, and very proud of his homeland!! And besides the standard highlights, he shared with us a lot of very interesting facts and tidbits, and experiences, that made the long drives very interesting and enjoyable. Our drives through the varying terrains of the different regions in Morocco were enjoyable by themselves, besides the destinations we visited and spent time at. While we don't quite... Read more

Mr. Ismael was our Drive, and overall Trip Guide. He was very good company - polite, knowledgeable, and very proud of his homeland!! And besides the standard highlights, he shared with us a lot of very interesting facts and tidbits, and experiences, that made the long drives very interesting and enjoyable.

Our drives through the varying terrains of the different regions in Morocco were enjoyable by themselves, besides the destinations we visited and spent time at.

While we don't quite recall the names unfortunately of the local guides who took us around individual destinations, we do remember another Mr. Ismael, who spent a whole day (our first day) with us in Marrakesh. Marrakesh was a very interesting city - with ancient mosques (the Koutoubia), palaces (the), the ancient and very quaint Islamic Learning Center (Ben Youssef Madarasa), the vast, vibrant, hugely interesting outdoor market, besides the beautiful, and VERY CLEAN street markets inside the Medina!!

As enjoyable as Marrakech was, our trip continued to become more as we traveled through Baumalme Dades, stayed at a Desert Camp close to the eastern border, drove through the Ziz valley, with its endless date palm plantations, lost ourselves in the bustle and beauty of Fez's Medina markets, then on to stately Rabat, the very quaint Chefchouen,

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 22, 2025
Hello Subha,
Thank you so much for sharing your wonderful experience! I am thrilled to hear that Ismael your Guide /Driver made such a positive impression on your journey, providing both great company and insightful knowledge about Morocco. It’s always our goal to ensure that our guests have an enriching and memorable trip, and I’m delighted that you enjoyed not only the destinations but also the scenic drives and unique experiences along the way.
Marrakech, with its vibrant souks, stunning...
Read more

Hello Subha,
Thank you so much for sharing your wonderful experience! I am thrilled to hear that Ismael your Guide /Driver made such a positive impression on your journey, providing both great company and insightful knowledge about Morocco. It’s always our goal to ensure that our guests have an enriching and memorable trip, and I’m delighted that you enjoyed not only the destinations but also the scenic drives and unique experiences along the way.
Marrakech, with its vibrant souks, stunning architecture, and rich history, is indeed a fascinating city, and we’re so glad you had the chance to immerse yourself in its beauty. It sounds like your adventure through Morocco;from the breathtaking landscapes of Boumalne Dades and the desert camp to the lively streets of Fez and the charm of Chefchaouen was truly unforgettable!
We truly appreciate your kind words and your time in sharing this feedback. If you ever plan to return, we would love to welcome you back for another incredible journey!
Best,
Majid

Huge thanks to Margarita for organizing a won...
Colombia | Mar 1 - Mar 15, 2025

Ken
Ken K.
Ossining, NY | Reviewed on Mar 22, 2025
Huge thanks to Margarita for organizing a wonderful two week trip to Colombia. From our first interactions with Margarita through emails, to our conference call talking about our proposed itinerary, to the warm welcome at the airport, to to the constant contact with her during our trip, she was marvelous. Margarita seamlessly modified our plans based on changing circumstances and arrange for some unique personal experiences.
Our guides and drivers were top notch. Our guides were friendly,...
Read more

Huge thanks to Margarita for organizing a wonderful two week trip to Colombia. From our first interactions with Margarita through emails, to our conference call talking about our proposed itinerary, to the warm welcome at the airport, to to the constant contact with her during our trip, she was marvelous. Margarita seamlessly modified our plans based on changing circumstances and arrange for some unique personal experiences.
Our guides and drivers were top notch. Our guides were friendly, informative, patient and really understood what we were looking to experience during our trip. Our drivers were likewise wonderful people who made us feel very comfortable throughout the trip. And we certainly did not leave Colombia hungry, Margarita's suggestions for restaurants were right on target. We had some amazing dining experiences for our dinners, and enjoyed local favorites during the day.
This was my first trip to Colombia, and my preconceptions of the country were totally wrong. I will become an ambassador to my friends about the safety, beauty of the country, cleanliness, and friendliness of the people, We had the opportunity to spend most of our time in Bogota, Villa De Leyva, Medellin and Cartagena, with side trips to small villages and even a lovely boat ride to a small village island near Cartagena. I loved experiencing each of these very different places, though the temperature in Cartagena was a bit too hot for us too stay out all day. I fell in love with Villa De Leyva which is such a beautiful. peaceful old Colonial town. The outdated stereotype about safety in Colombia needs to be changed. I felt totally safe during my entire trip. I felt very comfortable to walk around the neighborhoods by my hotels.
All in all, my trip to Colombia was wonderful. Again I thank Margarita for her excellent planning and I have no hesitation to recommend KimKim as a travel agent.

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Apr 02, 2025
Dear Ken, Thank you so much for your kind words and for letting me be part of this amazing photography adventure through Colombia. From the first messages to the airport welcome and every little detail in between, it was a true pleasure planning this journey with you. Reading your review filled my heart. I’m so happy to hear how much you connected with the places, the people, and the stories along the way. Knowing you felt safe, inspired, and well cared for is everything we hope for in... Read more

Dear Ken,

Thank you so much for your kind words and for letting me be part of this amazing photography adventure through Colombia. From the first messages to the airport welcome and every little detail in between, it was a true pleasure planning this journey with you.

Reading your review filled my heart. I’m so happy to hear how much you connected with the places, the people, and the stories along the way. Knowing you felt safe, inspired, and well cared for is everything we hope for in every trip we create.

Colombia is a country full of contrasts, color, and incredible moments... and experiencing it through your lens was a creative gift. Thank you for trusting us to guide your path. I truly hope this was just the first of many visits, because there’s still so much more to show you.

Sending warm wishes and gratitude,
Margarita

Michael did a great job.
Colombia | Mar 15 - Mar 21, 2025

Ben
Ben M.
Dallas, TX | Reviewed on Mar 22, 2025
Michael did a great job. He paid attention to details. He used the airlines we wanted when available, got our seat assignments the way we wanted them and also entered our frequent flyer numbers into the reservation. He had every detail set up and everything went perfectly. His suggestions on where to go was very good. Any time we had a question he answered immediately. It was a great trip with great support. Read more

Michael did a great job. He paid attention to details. He used the airlines we wanted when available, got our seat assignments the way we wanted them and also entered our frequent flyer numbers into the reservation. He had every detail set up and everything went perfectly. His suggestions on where to go was very good. Any time we had a question he answered immediately. It was a great trip with great support.

Hotel Reviews
Sites
Medellin

Nice spacious hotel located in a nice and safe neighborhood. Convenience store across the street. Two restaurants in the hotel and others very close.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca Hotel del Cafe
Santa Rosa de Cabal

Very nice hotel located at a coffee farm.

Authenticity & Character
Location
Located at a coffee farm, but not close to much else. the restaurant was about a 10-minute walk.
Staff
Cleanliness & Comfort
Salento Plaza

Nice hotel very clean and great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
BH Bicentenario
Bogotá
Authenticity & Character
Nice hotel.
Location
Staff
Staff was helpful.
Cleanliness & Comfort
Activity Reviews
Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
Bogotá

Very nice tour. Guide with exceptional.

Quality of Experience
Guides, Drivers and Staff
It was a walking tour. Very interesting.
Santa Rosa Hot Springs
Santa Rosa Hot Springs
Colombia

A really pretty area and a fun place to relax. There is a cold waterfall and hot Springs. The combination is unique and beautiful. It was a fun stop.

Quality of Experience
Guides, Drivers and Staff
Transport
Filandia, Salento and Valle del Cocora
Filandia, Salento and Valle del Cocora
Colombia

It was an amazing tour. Seeing the area was a highlight of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Tour
Coffee Tour
Santa Rosa de Cabal

It was a very nice stay and a very nice coffee tour. Learned a lot about the coffee process and types.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Peñol & Guatapé
Tour Peñol & Guatapé
Medellín

Good trip but long. The traffic going back and forth was frustrating.

Quality of Experience
Guides, Drivers and Staff
Transport
No problem with driver vehicle just bad traffic.
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 23, 2025

Dear Ben,
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that your trip to Colombia was such a success and that our support and attention to detail made everything run smoothly. It’s great to know you enjoyed the variety of experiences.
We're so glad you felt supported throughout the trip and that everything came together for an unforgettable experience. We’d love to help you plan another Colombia adventure whenever you're ready - there's still so much else to see!
Warm regards,
Michael & The Chaska Tours Team

First time using kimkim and not my last!
Iceland | Mar 14 - Mar 21, 2025

Rebecca
Rebecca R.
Newark, NJ | Reviewed on Mar 22, 2025
This was my first time using kimkim to book a trip, and Jennifer was absolutely amazing to work with! Not only did she provide us great options to choose from for our trip, but was a wealth of knowledge throughout the process and so incredibly patient and kind as we changed our trip itinerary 100 times! We knew going to Iceland in March could be a gamble with the weather since it was close to the end of the winter season, and we didn't want to drive. Jennifer helped us set up some great group... Read more

This was my first time using kimkim to book a trip, and Jennifer was absolutely amazing to work with! Not only did she provide us great options to choose from for our trip, but was a wealth of knowledge throughout the process and so incredibly patient and kind as we changed our trip itinerary 100 times! We knew going to Iceland in March could be a gamble with the weather since it was close to the end of the winter season, and we didn't want to drive. Jennifer helped us set up some great group tours and assured us the public transportation was easy to use - which it was! My absolute favorite part of our trip was the day we went to see Glacier Lagoon, Diamond Beach and hiked a Glacier which was absolutely stunning. I would absolutely encourage anyone going to Iceland to make sure that stop is on their itinerary. Unfortunately, my boyfriend got sick at the end of the trip and we had to cancel our booking to Blue Lagoon - Jennifer's team was there to help us make the necessary changes at the very last minute which was so helpful in a stressful time. If we were to do it again (and we hope we can), we would likely drive and would definitely encourage others visiting to do the same. Basically, just listen to whatever advice Jennifer gives, because she will be right!

Overall we had an amazing trip in Iceland and we can't wait to go back and hopefully make it through the whole trip with no ailments.

Thank you so much, Jennifer, for all your help! It was truly a pleasure working with you!

Hotel Reviews
Adventure Hotel Geirland
Kirkjubaejarklaustur

As we were on a group excursion and we were unable to select the hotel we were staying at, I was a little nervous about what to expect at our stay at Adventure Geirland but it had everything we needed. There is no TV in the rooms which was a surprise, but was actually really nice to give you an 'off-grid' feel (there was a TV in the lounge area if you were staying in the main building but no one used it, as everyone mainly was hunting Northern Lights at night). When we arrived, we had dinner as a group (with those who wanted to attend) and you were able to pick your meals + drinks a la carte off the menu. The hotel staff was SO friendly and gave us some tips on how we could see the Northern Lights from the hotel. Even though we had a very cloudy week, they didn't take away all our hope - "if you can see one star, there's a chance" :) Overall, we had a great experience!

Authenticity & Character
Location
Loved that it was away from everything - beautiful view
Staff
I can't remember names, but the staff on duty for dinner service throughout our stay were absolutely incredible.
Cleanliness & Comfort
Hotel was very clean - our only issue was with the shower - we were unable to get hot water (we didn't mention it to staff as we weren't there long enough for it to be a huge issue) or else I'm sure they would have helped!
Skuggi Hotel Reykjavík by Keahotels
Reykjavík

We had a wonderful stay at Skuggi Hotel. Staff was very welcoming, friendly, and our rooms had everything we needed. The hotel was downtown and we were able to walk almost everywhere we needed to go and were able to pick up the bus for our day-trips right around the corner. The hotel was a perfect location, very cozy and we would definitely go back on our next trip to Iceland!

Authenticity & Character
Loved the rocks on the walls as hooks and the quotes that differ in each room.
Location
In the city, but not on the busy streets so it was a little quieter. Easy to walk everywhere you need to go or grab a bus from around the corner!
Staff
Everyone was very kind and helpful
Cleanliness & Comfort
Activity Reviews
Taxi to and from the Sky Lagoon
Taxi to and from the Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

We went to the Sky Lagoon on our first day, so while we were beyond exhausted, it definitely did help wake us up! While the Lagoon itself is beautiful, I was anticipating it to be a more 'private' experience going through the ritual. We enjoyed the beauty of the spa, but just wish it could have been a little more private experience.

Quality of Experience
Smaller groups to make it a more relaxing experience
Guides, Drivers and Staff
Transport
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Iceland

Snorkeling in Silfra was such a beautiful and unique experience. We went out on a very cloudy/rainy day and I wasn't expecting the water to be so blue! The water was crystal clear and our guide GC was so friendly. Getting into the wetsuit was the hardest part but it definitely kept us warm!

Quality of Experience
Guides, Drivers and Staff
Our guide, GC, was great!
Transport
Our driver guide was super nice and friendly
Day trip to Snaefellsnes Peninsula
Day trip to Snaefellsnes Peninsula
Reykjavík

We had such a great trip with our driver guide, Christopher! We had such a great experience from each of the stops to the Saga stories our guide told us in between. Our favorite part was the Lava Cave tour but truly enjoyed each of the places we stopped at. Overall, this was such a great experience and we wish we could have kept our Guide for all of our excursions on our trip!

Quality of Experience
The knowledge of our guide made this trip exceptional.
Guides, Drivers and Staff
We wish we could have had our guide on all our excursions. He was knowledgeable and we loved the Saga stories he told in between stops. Also, he would also come out on our stops with us - even the lava tour - which I thought was really awesome - so if we had any questions while we were out exploring, he was always around with us.
Transport
Our guide made this whole experience incredible!
South Coast tour day 2 - Glaciers & Diamond Beach
South Coast tour day 2 - Glaciers & Diamond Beach
Iceland

This was definitely my favorite day of the entire trip. Such breathtaking sights, really can't see anything like it!

Quality of Experience
Sights were beautiful
Guides, Drivers and Staff
Same as before - I didn't feel our driver provided a lot of extra value for the sights.
Transport
Same as before.
South Coast tour day 1 - Golden Circle & Northern lights
South Coast tour day 1 - Golden Circle & Northern lights
Iceland

We truly enjoyed all the stops on this trip, with no thanks to our Driver Guide who didn't really add a lot of value to our experience. Stopping at the waterfall and to see the geisers were awesome and we did also stop in a Lava Field before hitting our hotel which was such a cool experience. Unfortunately, we were in Iceland on a cloudy week and the chances of seeing the Northern Lights were really slim, even though we were out in the country, which was a bummer but nothing that could be controlled by anyone!

Quality of Experience
All the stops we visited on the trip were great! Provided additional information regarding driver guide below. I felt that it hindered the overall experience of our trip.
Guides, Drivers and Staff
It felt like our Driver Guide was more a 'Driver' than a guide. While he did share some knowledge about the sights we were visiting - he didn't always answer questions clearly, he didn't provide any 'extra' information along the way, and overall just didn't feel like he added a lot of value to the experience. It wasn't until we were at the hotel that we knew where we were officially going to stay (the itinerary provided a hotel but also said 'or similar') and the only information we had on dinner was the time it started. Overall, It didn't feel like he really wanted to be there which kind of hindered some of the experience.
Transport
Reasons stated above regarding driver guide
Glacier Hike & Ice Cave Visit
Glacier Hike & Ice Cave Visit
Iceland

Definitely my favorite excursion with amazing tour guides! This was such a unique experience and so incredibly beautiful. Our tour guide was knowledgeable, patient, and quick to snap photos for us to capture the memory. My only regret was not bringing along our water bottle so we could re-fill on the Glacier! Such a cool experience and I would definitely recommend this to anyone visiting Iceland!

Quality of Experience
The views made it special but our tour guide was awesome.
Guides, Drivers and Staff
Our tour guide was so friendly, knowledgeable and made the experience great.
Transport
Transport was bumpy which was unavoidable but the guides set clear expectations about it!
South Coast tour day 3 - Black beach & Waterfalls
South Coast tour day 3 - Black beach & Waterfalls
Iceland

Black beach was really cool to see in person and we even caught a glimpse of a rainbow right when we got to the waterfall. Both stops were beautiful!

Quality of Experience
Same reasons as before, we felt this could be improved with a different driver guide
Guides, Drivers and Staff
same as before
Transport
same as before
Local specialist: Jennifer Hasslund

The experience with Kimkim tours and Ireland was the best vacation ever!
Ireland | Mar 7 - Mar 16, 2025

Stacy
Stacy K.
Flagami, FL | Reviewed on Mar 22, 2025
The experience with Kimkim tours and Ireland Walk Hike Bike was amazing. It was the best vacation I've ever experienced. Since we were driving around the country, we were provided a diverse and varied itinerary that allowed us to choose where we wanted to go and how much time we wanted to spend at the different sites. My daughter and I were traveling together on this vacation and the routes, accommodations and intermittent contact with Ireland Walk Hike Bike left us feeling safe and secure... Read more

The experience with Kimkim tours and Ireland Walk Hike Bike was amazing. It was the best vacation I've ever experienced. Since we were driving around the country, we were provided a diverse and varied itinerary that allowed us to choose where we wanted to go and how much time we wanted to spend at the different sites. My daughter and I were traveling together on this vacation and the routes, accommodations and intermittent contact with Ireland Walk Hike Bike left us feeling safe and secure during our travels. Not only do I plan to use Kimkim for future travel plans abroad, returning to Ireland with Ireland Walk Hike Bike is now back on our bucket list.

Hotel Reviews
Lyrath Estate
Kilkenny

Lovely setting and very relaxing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Killarney Lodge
Killarney

A wonderful bed and breakfast and our favorite stay from our vacation. Friendly staff and wonderful eateries and pubs within walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Galmont Hotel & Spa
Galway

Wonderful hotel within walking distance of High Street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyatt Hotel Westport
Westport

A great location and easy access to a variety of restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lough Eske Castle Hotel

Beautiful setting and attentive staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Malone Hotel
Belfast

Lovely hotel and within walking distance of Queen's Quarter.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Connemara National Park and Kylemore Abbey
Connemara National Park and Kylemore Abbey
Ireland

Both Kylemore Abbey and Connemara National Park were breathtakingly beautiful. The abbey was an interesting part of history and the hiking in the park was one of our tour highlights. I highly recommend both sites for any visitor.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Black Cab Tour
Black Cab Tour
Belfast

Our driver was very knowledgeable and provided great insight into the culture of Northern Ireland. The tour took us through some areas we would not have normally visited and I very much enjoyed the experience. I would highly recommend the tour for anyone visiting, especially if you want the chance to get know the culture by talking with a local.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Joe Cotter

Awesome trip across Sri Lank
Sri Lanka | Mar 9 - Mar 20, 2025

P
Pierre H.
the Netherlands | Reviewed on Mar 22, 2025

Awesome trip across Sri Lank discovering its history, culture, nature and water sports. We worked with Rikaz to tailor the trip to our preferences and thoroughly enjoyed the adventures for our first vacation in Asia.

Our local guide was very knowledgeable, willing to find answers to our questions when he did not have them and always prepared to give us a unique experience and view into his country. He was on-time, attentive and ready to explore with us.

Thank you Rikaz and team for putting this amazing trip together!

Local specialist: Rikaz Mohamed
Rikaz
Rikaz Mohamed
Local specialist in Colombo | Replied on Mar 22, 2025
Hi Pierre, Thank you so much for your wonderful words! We’re thrilled to hear that your first trip to Asia was such an exciting and enriching experience. Sri Lanka truly has so much to offer, and it’s great to know that you enjoyed its history, culture, nature, and water sports to the fullest! It was my absolute pleasure in crafting this journey for you, and we’re especially happy that your guide made the experience even more memorable. Your kind words mean the world to us, Thank you for... Read more

Hi Pierre,

Thank you so much for your wonderful words! We’re thrilled to hear that your first trip to Asia was such an exciting and enriching experience. Sri Lanka truly has so much to offer, and it’s great to know that you enjoyed its history, culture, nature, and water sports to the fullest!

It was my absolute pleasure in crafting this journey for you, and we’re especially happy that your guide made the experience even more memorable. Your kind words mean the world to us, Thank you for your kind recommendation and booking with us at Kim Kim —we can’t wait to welcome you back for another unforgettable adventure!

Warm regards,

Rikaz

I stumbled across KimKim- now I am a fan!
Indonesia | Mar 12 - Mar 21, 2025

Ulrike
Ulrike S.
Newark, NJ | Reviewed on Mar 22, 2025
I stumbled across KimKim online when I started to look for ideas for a 2- week
Trip across some Indonesian Islands. Since I had limited time for planning and knew nothing about where to go (except that we wanted to end in Bali to see some friends), I thought I’d see what they would come up with. I put down a few things about our preferred type of travel and Jessica came back to us after 24 hours with an amazing itinerary, that felt totally like us and was extremely reasonable. First time I...
Read more

I stumbled across KimKim online when I started to look for ideas for a 2- week
Trip across some Indonesian Islands. Since I had limited time for planning and knew nothing about where to go (except that we wanted to end in Bali to see some friends), I thought I’d see what they would come up with. I put down a few things about our preferred type of travel and Jessica came back to us after 24 hours with an amazing itinerary, that felt totally like us and was extremely reasonable. First time I had ever used a travel service in over 40 years of traveling across Europe and North and South America.
It was a wonderful experience. Every detail was beautifully selected and smoothly executed on the ground by our fabulous, punctual drivers ( Dian in Java and Asink in Lombok) and knowledgeable guide, Anam.
Our travel time fell during Ramadan, which caused some closures, but everyone on the team, from the guides to the ground staff in Jakarta, thought on their feet and offered other, equally amazing experiences. And, we often had places to ourselves!
Having every detail taken care of ( including moving hotel rooms to an upgraded one when we encountered a problem), meant we could just enjoy ourselves without care. What a gift!
Thank you.🙏

Hotel Reviews
Amata Borobudur Resort
Jawa Tengah

We only spend one night at this beautiful place. Very comfortable and serene.

Authenticity & Character
Villas were traditionally built and fit into the surroundings
Location
Staff
Cleanliness & Comfort
Dusun Jogja Village Inn
Yogyakarta

We felt very comfortable here. Lovely room ( junior suite) and relaxing pool and seating areas away from the busy streets around us.

Authenticity & Character
Feels like old-time Yogya- perhaps a little tired, but charming!
Location
Easy to walk to amazing restaurants
Staff
Really excellent and wonderful staff all around.
Cleanliness & Comfort
Clean, but a little run down. The restaurant served delicious Soto Ayam for breakfast, but would recommend to eat dinner elsewhere
Rajavilla Lombok Resort
West Lombok

Beautiful location and rooms, plus lovely grounds

Authenticity & Character
Plantings and settings seem naturally fitting into the landscape
Location
Sunsets!
Staff
Friendly and personable, after only a single encounter.
Cleanliness & Comfort
Perfect and pristine. We were there during 2 days of storms and rains- but everything was being cared for
Activity Reviews
Visit Jomblang Cave
Visit Jomblang Cave
Yogyakarta

Absolutely stunning and fun!

Quality of Experience
Even though we had never done anything like this, we felt safe and that we could totally enjoy the activities.
Guides, Drivers and Staff
Excellent and expert. The operators were patient and helpful and also waited down below until everyone’s a chance to get awesome photos
Transport
Secret Gili Snorkeling
Secret Gili Snorkeling
Indonesia

We had to abort the trip on day one because of storms, but had a fabulous time on day 2. Great experience on the boat, snorkeling ( saw many fishes and beautiful coral), and relaxing at lunch and on the little island. Fabulous lunch !!

Quality of Experience
Wonderful all around. The fresh fish Oceanside was perfect! Enjoyed it with a beer!!
Guides, Drivers and Staff
Our guide was so patient with us snorkeling- showed us where to go and attracted the fishies so we could touch them. Also he collected some beautiful shells and coral for us to take home
Transport
Private boat and good equipment
Visit Prambanan Temple
Visit Prambanan Temple
Indonesia

Remarkable temple complex with a fascinating history that was visible at every turn. Lived that we were free to explore at our pace with our own guide, not a prescribed tour. Seeing the Ramayana story in the stone carvings was really beautiful

Quality of Experience
Exceptional Site with a fascinating history and story
Guides, Drivers and Staff
Anam really shined with his knowledge and stories!
Transport
Klipoh Village Andong Tour
Klipoh Village Andong Tour
Magelang

We enjoyed going along the quieter lanes through the villages- initially we were on a large road ( I guess this could not be avoided), which was a bit unnerving

Guides, Drivers and Staff
Friendly and funny! And we loved Henri, the horse!
Watch Ramayana Dance Show
Watch Ramayana Dance Show
Yogyakarta

Beautifully danced with the backdrop of the Temple. The fire displays were spectacular! Then we all rushed indoors for the end due to a sudden downpour!

Quality of Experience
Surprising, beautiful and moving!
Guides, Drivers and Staff
Totally smooth transition when the dancers and audience had to hurry inside because of rain
Watch the Sunrise from Punthuk Setumbu
Watch the Sunrise from Punthuk Setumbu
Yogyakarta

Easy walk up stairs and a wonderful experience

Quality of Experience
Guides, Drivers and Staff
Visit Keraton Yogyakarta (Yogyakarta's Palace)
Visit Keraton Yogyakarta (Yogyakarta's Palace)
Indonesia

Happy we went, as it rounded out our trip to Yogya- telling us a bit about the current affairs. But not our favorite part.

Guides, Drivers and Staff
It was good to go With our guide Anam, who was open to all Our questions!
Visit Borobudur Temple
Visit Borobudur Temple
Indonesia

Awe inspiring place and well Worth a visit. Didn’t love the being minded and restraints imposed by the rules of the tour guides ( eg, had only 20 minutes to explore on our own).

Quality of Experience
It’s an amazing site! And I loved the lotus flowers
Guides, Drivers and Staff
Transport
Visit Taman Sari Water Palace
Visit Taman Sari Water Palace
Yogyakarta

This was not the favorite part of our trip. Felt a bit weird to be in a place where someone was peeping at bathing women to choose whom to bed next…

Watch Shadow Puppet Performance
Watch Shadow Puppet Performance
Yogyakarta

Because of Ramadan, there was no performance, but we watched how the shadow puppets were made And that was super interesting and cool! Also the museum oneself was very interesting ( the old part)

Quality of Experience
Guides, Drivers and Staff
Responded to Ramadan closure to still give us an extraordinary experience with the shadow puppets and visit the museum
Visit Batik Bantul Village and Batik Workshop
Visit Batik Bantul Village and Batik Workshop
Yogyakarta

Beautiful workshop and fun activity. I Lived that it was a coop with the work of Many artists visible

Quality of Experience
Everything was made for us to have a good time!
Guides, Drivers and Staff
Patient and kind!
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Mar 25, 2025
Dear Ulrike, Reading your review truly made my day! I’m so happy that you had an effortless and memorable journey, which is what we always aim for :) It was such a pleasure working with you and crafting this experience for you and David! Dian, Asink, and Anam will be so touched to hear your kind words—they are indeed such an incredible team, and I’m thrilled they helped make your trip special. Traveling during Ramadan can come with surprises, but I love that you embraced the alternative... Read more

Dear Ulrike,

Reading your review truly made my day! I’m so happy that you had an effortless and memorable journey, which is what we always aim for :) It was such a pleasure working with you and crafting this experience for you and David!

Dian, Asink, and Anam will be so touched to hear your kind words—they are indeed such an incredible team, and I’m thrilled they helped make your trip special. Traveling during Ramadan can come with surprises, but I love that you embraced the alternative experiences and even found some peaceful moments with places all to yourself!

Thank you for trusting me (and KimKim) with your travels, especially after 40 years of planning your own adventures!

Wishing you many more amazing travels ahead!

Warm regards,
Jessica

Amazing family trip to Costa Rica!
Costa Rica | Mar 8 - Mar 15, 2025

Tamara
Tamara M.
Glenview, IL | Reviewed on Mar 22, 2025
We had an absolutely fantastic trip to Costa Rica! This is our second time using KimKim to help plan a trip, and they knocked it out of the park. We spent time in Arenal, Monteverde and Tamarindo. Our hotels were beautiful. Our activities were just what we wanted…very active, lots of hiking and wildlife viewing and scuba diving. All of the guides were professional and enthusiastic. The trip was organized with Serendipty Adventires and they were great. I was able to communicate via... Read more

We had an absolutely fantastic trip to Costa Rica! This is our second time using KimKim to help plan a trip, and they knocked it out of the park. We spent time in Arenal, Monteverde and Tamarindo. Our hotels were beautiful. Our activities were just what we wanted…very active, lots of hiking and wildlife viewing and scuba diving. All of the guides were professional and enthusiastic. The trip was organized with Serendipty Adventires and they were great. I was able to communicate via what’s app for things like dining suggestions and the like. It was a fabulous trip and can’t wait to plan our next adventure with KimKim.

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos

Beautiful hotel! Delicious food and drinks. Wish we could have stayed all week!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

Great location. Absolutely amazing food. Dinner is a must do! And the local hiking trails were nice for some early morning exercise before heading out!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capitán Suizo Beachfront Boutique Hotel
Tamarindo

Our second time at this hotel and it was great. It’s in a quiet part of Tamarindo, right on the beach. It was lovely!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

The zip lining at Selvatura Park was amazing! Having done zip lining in Costa Rica before, I found this location particularly outstanding. It was a thrilling experience, and my daughter and I really enjoyed it.

2 Tank Scuba Diving at the Catalina Islands
2 Tank Scuba Diving at the Catalina Islands
Costa Rica

The scuba diving was an unforgettable experience. The underwater world was mesmerizing and it's something my daughter and I both loved. It was definitely one of the highlights of our trip.

Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Mar 22, 2025

Hola Tamara,

Thank you so much for your wonderful review⭐⭐⭐⭐⭐! We're thrilled to hear that you and your family had such a fantastic time exploring Arenal, Monteverde, and Tamarindo. It’s great to know that the activities, accommodations, and guides all met your expectations and that our team at Serendipity Adventures could assist you along the way. We truly appreciate your trust in us for your second trip with KimKim, and we would love to help you plan your next adventure whenever you're ready.
Thank you very much, Pura Vida!

Elena Mora
Serendipity Adventures

I am back home after a most wonderful visit t...
Colombia | Mar 1 - Mar 15, 2025

Gary
Gary M.
Portland, OR | Reviewed on Mar 21, 2025
I am back home after a most wonderful visit to Colombia. Having never been to Colombia before, I really didn’t know what to expect. It was even more than I hoped for, thanks to your efforts as well as those of the guides, drivers and the gracious people of Colombia. I compliment you on the organization of the trip and all of the planning that went in to it. Our goals of street photography were certainly met. Our guides and drivers were all first rate. I had no issues with communicating with... Read more

I am back home after a most wonderful visit to Colombia. Having never been to Colombia before, I really didn’t know what to expect. It was even more than I hoped for, thanks to your efforts as well as those of the guides, drivers and the gracious people of Colombia. I compliment you on the organization of the trip and all of the planning that went in to it. Our goals of street photography were certainly met. Our guides and drivers were all first rate. I had no issues with communicating with them or in their choices and suggestions on where to go and what to see. I also found a great culinary scene.. Of the places we visited, in my mind Medellin was probably my favorite, with Bogota and Villa de Leyva tied second. Cartagena was interesting, but way too many tourists. The Patio del Mundo hotel in Medellin was quite stunning. The people of Colombia were most gracious and helpful. What also impressed me was the lack of litter anywhere, something the US could take a lesson from. The reputation that Colombia has regarding violence is a sad and underserved one, as it was not evident anywhere we went. I felt completely safe during my whole journey. I would highly recommend Kimkim as a tour operator for any trips to Colombia.

Hotel Reviews
Patio del Mundo
Medellín

What a place! Divided between two houses, one has in essence a private residence. Everything was first class. It was convenient to a number of nice restaurants, breakfasts were exceptional and the staff most helpful and friendly.

Authenticity & Character
In a quiet neighborhood with a exceptionally comfortable room, as well as 'living room', etc.
Location
Close to several upscale restaurants.
Staff
They could not have been more attentive and helpful. The lady during the day at the front desk couldn't have been more helpful. She also spoke wonderful English.
Cleanliness & Comfort
The whole place is meticulously clean
Hotel Bantu By Faranda Boutique
Cartagena de Indias

Hotel Bantu By Faranda Boutique was a very nice hotel with lots of character, seemingly an old house. However, the door to my room had a large crack which allowed noise from the patio to be a bit disturbing at night. Despite this, it was a charming place to stay.

Activity Reviews
Rum & Chocolate Tasting
Rum & Chocolate Tasting
Cartagena

We were able to sample eight different rums with very nice side dishes over about an hour a half. The presenter was very knowledgeable about all of the rums. Just a great experience.

Quality of Experience
The depth of rums tasted as well as the knowledge of the presenter.
The Salt Cathedral & Zipaquirá
The Salt Cathedral & Zipaquirá
Colombia

If you are in the area this is a must visit.Carved from a salt mine six hundred feet below the surface, it is something to behold.

Quality of Experience
Capture Bogotá: Art and History Highlights
Capture Bogotá: Art and History Highlights
Bogotá

Spent several hours in the area. Having an interest in wall art, I found the quantity and quality to both be well above average. It is an easy walk through an industrial area with blocks of art.

Quality of Experience
The extent and quality of the art.
Discover the iconic Comuna 13
Discover the iconic Comuna 13
Medellín

An extensive area in Medellin, Commune 13 is a cornucopia of everything from graffiti to exceptional wall art. the area is now safe to walk and admire the art.

Quality of Experience
The extent of the area and the wall art.
Food
A number of restaurants in the area.
The Magical Getsemaní & Its Graffitis
The Magical Getsemaní & Its Graffitis
Cartagena

If you have any interest in wall art, plan on spending some time here. It is a very interesting neighborhood of Cartagena, well worth the effort to experience it. There is some scrawled graffiti, but most is exceptional wall art.

Quality of Experience
The extent of interesting houses and wall art. As in most of Colombia the streets are spotless and filled with friendly people.
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Apr 02, 2025
Dear Gary, Thank you from the bottom of my heart for your beautiful message. It was a joy to help you experience Colombia and plan such a meaningful photography journey. I’m truly happy to know that your time here was more than you expected. Your perspective brings such value, it’s always wonderful when travelers can see and share the real Colombia: its warmth, its beauty, and the kindness of its people. Knowing that you felt safe and welcome throughout the trip means so much, not just to... Read more

Dear Gary,

Thank you from the bottom of my heart for your beautiful message. It was a joy to help you experience Colombia and plan such a meaningful photography journey. I’m truly happy to know that your time here was more than you expected.

Your perspective brings such value, it’s always wonderful when travelers can see and share the real Colombia: its warmth, its beauty, and the kindness of its people. Knowing that you felt safe and welcome throughout the trip means so much, not just to me, but to everyone involved.

Medellín has a special charm, and I’m so glad it captured your heart! And yes, the culinary scene here is definitely something to remember. It was a pleasure to craft this adventure with you and Ken, and I hope we can welcome you again in the future to discover even more hidden corners of Colombia.

Wishing you many more inspiring travels and unforgettable photographs!

Warm regards,
Margarita

Angela did an amazing job planning our trip a...
Greece | Mar 11 - Mar 20, 2025

K
Katie D.
Chicago, IL | Reviewed on Mar 21, 2025
Angela did an amazing job planning our trip and we had a great time! She listened to our preferences, made changes when necessary, and helpfully answered our many questions. We would definitely use this service again. There are a couple of things that I think could use an adjustment. -It would be helpful to communicate if there is a change in the tour. It isn't a huge big deal, but sometimes with children even a small change from what they are expecting can be disappointing. For... Read more

Angela did an amazing job planning our trip and we had a great time! She listened to our preferences, made changes when necessary, and helpfully answered our many questions. We would definitely use this service again.

There are a couple of things that I think could use an adjustment.

-It would be helpful to communicate if there is a change in the tour. It isn't a huge big deal, but sometimes with children even a small change from what they are expecting can be disappointing. For example, the Cave of Zeus has been closed over 5 months and it is still listed in the itinerary for one of the Crete tours. Luckily our tour guide knew of another cave that we were able to see, but it would have been nice to know ahead of time.

-The timing of the Sea & Land tour in Santorini is not accurate. The Sea part is about 6 hours, but if you add in the Land part it brings it to 9 hours. This can make a big difference when you are planning meals, etc because we didn't pack a lunch or have time to grab something between the Land & Sea part. The meal on the boat was excellent, but we were all pretty hungry by the time it was served.

-The FAQ on our trip states that "ETIAS travel authorization is an entry requirement for visa-exempt nationals traveling to any of these 30 European countries (https://travel-europe.europa.eu/etias/who-should-apply_en#ETIAS-countries) and is a requirement as of 2024." This is actually not a requirement yet. I had researched this before, but I still had some last minute panic when I read it on the KimKim website.

I would like to note that our tour guide in Santorini (Tonya) and our guide and driver in Crete (Alex and Stefanos) were excellent. They were patient with my kids and were flexible when we needed a little extra time to let them burn some energy.

Activity Reviews
Young Heroes: a Family Mythology Tour
Young Heroes: a Family Mythology Tour
Athens

This tour was fun and informative about Athens and the Acropolis. My oldest daughter is very interested in Greek Mythology so we anticipated it being perfect for her. I guess we didn't really think that through, because a large part of the tour is hearing the Greek stories and she already knew them all. I would have appreciated a more abbreviated version of the myths when the guide realized that one kid knew them all and the younger daughter was a little bored. The guide did a good job involving the kids in the tour, asking them questions and using props, etc.

Quality of Experience
Guides, Drivers and Staff
I feel like she could have read the room a little and realized some of the stories could be shortened.
Transport
I loved that our hotel was so close to the tour and we could walk the entire thing.
The Ultimate Delphi Day Trip from Athens
The Ultimate Delphi Day Trip from Athens
Greece

This was a very long tour/day. I don't know if it was worth it with our 11 & 7 year old. We saw some interesting things and the guide did a great job explaining the history, but the amount of driving was a little overwhelming.

Sea & Land Sunset Tour Winter 2025
Sea & Land Sunset Tour Winter 2025
Santorini

We loved this tour! Land: Tonya was amazing. She shared so many great facts and was patient with my kids. Sea: So great, so beautiful. The boat is very comfortable and did not feel crowded even with about 15 people on board. The meal was really delicious and there were drinks available all the time. Probably 80% of the ride was very smooth and pleasant. The last portion as you are coming into port was a little rough. Not extreme but if you are prone to motion sickness I recommend some dramamine or Zofran.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cave of Zeus & Knossos Palace with Lassithi Plateau from East
Cave of Zeus & Knossos Palace with Lassithi Plateau from East
Greece

This was a fun tour. Alex is full of facts and stories and great with kids. The roadside picnic (and Raki) was especially fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Our vehicle was very nice and spacious. My daughter was able to lay down when her car sickness was really bad.
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Greece

Again, Alex and Stefanos make a great team. They were so kind and helpful to my daughter who had a stomach bug and stopped at a pharmacy to find us some medication. This was a fun way to travel from Heraklion to Chania with several great views and stops along the way.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Mar 22, 2025
Yeia sou Katie, Thank you for sharing your feedback!
I am very happy to know that you overall enjoyed your time in Greece with us.
For the ETIAS things were very blurry. It was initially set to be in effect in the second half of 2024. Then they transferred the date to 2025 and just 2 days ago they announced that it will come into effect in Q4 2026! It has been crazy! I did change that in the FAQs section and thank you for pointing that out. 🙂
In any case, I would have informed you if...
Read more

Yeia sou Katie,

Thank you for sharing your feedback!
I am very happy to know that you overall enjoyed your time in Greece with us.

For the ETIAS things were very blurry. It was initially set to be in effect in the second half of 2024. Then they transferred the date to 2025 and just 2 days ago they announced that it will come into effect in Q4 2026! It has been crazy! I did change that in the FAQs section and thank you for pointing that out. 🙂
In any case, I would have informed you if anything was needed from your end.
For the tour in Santorini, the winter version of the tour is 6 hours. The summer version of the tour is 8 hours. They obviously ran the summer version of the tour since the weather was great during your stay. 🙂
We would love to see you coming back soon. There is so much to show you in Greece!
Especially, in summer, when all islands are open and operating 🥰
Take care & safe travels!
Greetings from Greece,
Angela & the GA Trips team

Perfect trip!
France | Mar 10 - Mar 20, 2025

Kortner
Kortner N.
Atlanta, GA | Reviewed on Mar 21, 2025
Sebastian was excellent at planning our trip. He was very responsive to our unusual needs and accommodated our priorities flexibly. Everything went smoothly. We landed at Charles de Gaulle in Paris. A driver was waiting for us and took us to the train station. Our tickets were ready and waiting online. The car rental agency was across the street in Caen. From there we drove to the hotel in Bayeux. It was well maintained and centrally located with pleasant staff. The day long private... Read more

Sebastian was excellent at planning our trip. He was very responsive to our unusual needs and accommodated our priorities flexibly. Everything went smoothly.

We landed at Charles de Gaulle in Paris. A driver was waiting for us and took us to the train station. Our tickets were ready and waiting online. The car rental agency was across the street in Caen. From there we drove to the hotel in Bayeux. It was well maintained and centrally located with pleasant staff.

The day long private guide of the D-Day sites in Normandy was excellent. We then had a couple of free days to explore on our own. Then we drove back to Paris and turned in the car. That was a harrowing experience around the Gare St. Lazar. From there we spent foJonathan was excellent at planning our trip. He was very responsive to our unusual needs and accommodated our priorities flexibly. Everything went smoothly.

We landed at Charles de Gaulle in Paris. A driver was waiting for us and took us to the train station. Our tickets were ready and waiting online. The car rental agency was across the street in Caen. From there we drove to the hotel in Bayeux. It was well maintained and centrally located with pleasant staff.

The day long private guide, Emmanuel, of the D-Day sites in Normandy was excellent. We then had a couple of free days to explore on our own.

Then we drove back to Paris and turned in the car. That was a harrowing experience around the Gare St. Lazar. From there we spent four days on our own visiting our favorite sites, using the Metro for transportation.

Our driver was ready and waiting well in advance to take us back to Charles de Gaulle in time for our flight. Overall Kimkim did a perfect job!

Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Mar 24, 2025
Hi Kortner, Thank you so much for your kind words! I'm delighted to hear that everything went smoothly and that you had a wonderful experience in France. It was a pleasure assisting with your trip and ensuring your priorities were met. I’m especially glad that you enjoyed your private tour of the D-Day sites and that all logistics, from transportation to accommodations, worked seamlessly for you. I understand that driving around Gare St. Lazare can be quite an adventure, but it sounds like... Read more

Hi Kortner,

Thank you so much for your kind words! I'm delighted to hear that everything went smoothly and that you had a wonderful experience in France. It was a pleasure assisting with your trip and ensuring your priorities were met.

I’m especially glad that you enjoyed your private tour of the D-Day sites and that all logistics, from transportation to accommodations, worked seamlessly for you. I understand that driving around Gare St. Lazare can be quite an adventure, but it sounds like you handled it well!

If you ever plan another trip to France, I’d love to help create another memorable experience for you. Wishing you many more amazing travels ahead! 😊🚆🇫🇷

Best,
Sebastian

Unforgettable vacation
Costa Rica | Mar 9 - Mar 16, 2025

C
Cathleen O.
Denver, CO | Reviewed on Mar 21, 2025
We had an amazing trip to Costa Rica and fabulous experience from start to finish with Elena Mora, our local specialist, as well as with the Serendipity team, Nancy and Wilman. Elena customized the perfect trip for our family of 5 (including 3 tweens/teens). She answered all messages in a super timely fashion and was very receptive to adjusting our trip dates early on. We went to La Fortuna/Arenal, Monteverde and Manuel Antonio. The Cloud Forest Lodge in Monteverde and La Mariposo hotel in... Read more

We had an amazing trip to Costa Rica and fabulous experience from start to finish with Elena Mora, our local specialist, as well as with the Serendipity team, Nancy and Wilman. Elena customized the perfect trip for our family of 5 (including 3 tweens/teens). She answered all messages in a super timely fashion and was very receptive to adjusting our trip dates early on. We went to La Fortuna/Arenal, Monteverde and Manuel Antonio. The Cloud Forest Lodge in Monteverde and La Mariposo hotel in Manuel Antonio exceeded expectations. All of our transfers and guides were on time and fantastic. We were able to communicate easily via the KimKIm portal and via What's App with the Serendipity team in real time. They were very proactive and receptive in making dining recommendations, answering any questions and offering additional suggestions for activities and assisting with bookings and reservations on the fly. It truly was an unforgettable family vacation. I highly recommend KimKim and Serendipity. We hope to use their services again soon.

Hotel Reviews
Cloud Forest Lodge
Monteverde

Beautiful piece of property and lodge. The view, trails and wildlife are amazing. My favorite part was sitting on the deck eating a delicous, healthy breakfast watching the hummingbirds, other birds and coatis. We hope to return.

Authenticity & Character
Location
Staff
The staff in the restaurant were particularly friendly and upbeaet.
Cleanliness & Comfort
La Mariposa Hotel
Manuel Antonio

The views are unbeatable. The food is delicious, especially the tres leche dessert. The corner rooms provide a view you won't ever forget. Sunsets in the infinity pool are to die for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

I really enjoyed all of these activities but the rest of my family felt a little bit too rushed. It is 3 separate activities and you drive with your guide from one to the next. Lunch was at the end of it all. The hanging bridges were probably my favorite part and the waterfall.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Walk in the Monteverde Cloud Forest Reserve
Night Walk in the Monteverde Cloud Forest Reserve
Monteverde

This experience was very good, but it is not actually in the Monteverde Cloud Forest Reserve but rather the Children's Eternal Forest. Our guide was very knowledgeable. We saw some beautiful birds - Lesson's MotMot, as well as tarantulas, leafcutter ants, frogs and a variety of other flora and fauna.

Quality of Experience
Guides, Drivers and Staff
Transport
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

We loved our day at Selvatura. We had tickets to all of the activities and did them all, although we were a little pressed for time. It takes about 6-8 hours to do everything (zipline, hanging bridges, sit down lunch, exhibits (must go with a tour guide) - sloth, butterflies, amphibians/reptiles. Don't skip the Sloth Sanctuary. We got to see 13 sloths up close, many were eating and moving around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Our guide was fantastic. The park is crowded but definitely worth going to. Plan to wear your bathing suit and swim while there. We saw 5 sloths, white faced monkeys, lizards, lots of birds and much more.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

The staff was friendly, upbeat and attentive. The catamaran was very nice. There were about 30-40 people and it did not feel crowded. The scenery was gorgeous. We saw lots of dolphins. The food was really quite delicious. The only negative was the snorkeling - pretty murky, one small rock with some more few that you could see, but it was still fun to get in the water and swim around. The slides and jump deck were fun. Spectacular sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Mar 21, 2025
Hola Cathleen, Wow! Thank you so much for your wonderful words and for sharing your experience ⭐⭐⭐⭐⭐ ! 😊 It truly makes my day to hear that you and your family had such an unforgettable trip to Costa Rica! It was an absolute pleasure helping you plan this adventure, and I’m so happy to know that everything went smoothly—from your accommodations at Cloud Forest Lodge and La Mariposa to your transfers, guides, and all the little details in between. Our entire team, including Nancy and... Read more

Hola Cathleen,

Wow! Thank you so much for your wonderful words and for sharing your experience ⭐⭐⭐⭐⭐ ! 😊

It truly makes my day to hear that you and your family had such an unforgettable trip to Costa Rica! It was an absolute pleasure helping you plan this adventure, and I’m so happy to know that everything went smoothly—from your accommodations at Cloud Forest Lodge and La Mariposa to your transfers, guides, and all the little details in between.

Our entire team, including Nancy and Wilman, loved being part of your journey, and it’s fantastic to hear that you found our real-time support helpful. We always strive to make our travelers feel at ease so they can focus on enjoying every moment of their trip.

I hope you took home amazing memories and maybe even a bit of that "Pura Vida" spirit! We would love to welcome you back to Costa Rica whenever you're ready for another adventure! 🌿🐒🌊

Muchísimas gracias again for trusting Kimkim and Serendipity Adventures—we look forward to planning another unforgettable trip for you in the future!

Pura Vida,
Elena Mora & The Serendipity Team ✨

Monika was so helpful in planning our NZ hone...
New Zealand | Feb 16 - Feb 27, 2025

L
Lucy N.
San Jose, CA | Reviewed on Mar 21, 2025

Monika was so helpful in planning our NZ honeymoon! She really paid attention to what activities would be more/less important to us while keeping our budget in mind. Everything we did was absolutely wonderful - we couldn't have planned a better trip. We're so grateful for such an amazing trip!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 28, 2025

Hi Lucy and Ken! Thank you so much for your kind words! It was a pleasure planning your NZ honeymoon, and I’m so glad everything turned out wonderful. I'm thrilled we could create such a special trip for you both!

I hope you'll consider Kimkim for your future adventures!

Take care,

Monika

Megan absolutely nailed it! What a great trip
Morocco | Jan 9 - Jan 15, 2025

Sandra
Sandra G.
Flagami, FL | Reviewed on Mar 21, 2025
Megan absolutely nailed it!Every experience, every accomodation was spot on perfect for us. Mohammed our driver and both our guides were terrific. We have recommended this trip and KimKim to multiple friends already. We will definitely travel with KimKim again, and are already planning the next trip. Read more

Megan absolutely nailed it!Every experience, every accomodation was spot on perfect for us. Mohammed our driver and both our guides were terrific. We have recommended this trip and KimKim to multiple friends already. We will definitely travel with KimKim again, and are already planning the next trip.

Activity Reviews
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes

Our guide was amazing! He was friendly, knowledgeable, knew every nook and cranny of Fez. He was very helpful in negotiating large and small purchases.

Quality of Experience
Our guide Khamel and driver Mohammed
Food
They recommended and made reservations for us at terrific local places
Guides, Drivers and Staff
They knew everyone wherever we went. You could tell they were well respected
Transport
Clean and comfortable
Camel Trek into a Luxury Sahara Camp
Camel Trek into a Luxury Sahara Camp
Morocco

The camel ride is long, but so worth it! Just beautiful and peaceful riding into the Sahara at sunset and then by moonlight. Accommodations, service and food at the camp were great. And the Saharan sunrise was beautiful. A top lifetime travel experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Mar 22, 2025

Hi Sandra,
Thank you so much for your review! We're glad to hear you had an amazing time in Morocco!

The best way to see Morocco!
Morocco | Mar 15 - Mar 21, 2025

M
Mary Kate C.
Atlanta, GA | Reviewed on Mar 21, 2025
Where do I begin?! Our trip to Morocco started off amazing with our driver, Samir, waiting for us outside the airport. He immediately started telling us all about Morocco and the cities we would be visiting - it was so nice to see how excited he was for us to discover his country. We didn’t have a lot of time in the country, so we drove a lot to try to fit as many places as possible into our itinerary. Abdel and Said were so accommodating to help us plan our trip. I’ve traveled a lot in my... Read more

Where do I begin?! Our trip to Morocco started off amazing with our driver, Samir, waiting for us outside the airport. He immediately started telling us all about Morocco and the cities we would be visiting - it was so nice to see how excited he was for us to discover his country.

We didn’t have a lot of time in the country, so we drove a lot to try to fit as many places as possible into our itinerary. Abdel and Said were so accommodating to help us plan our trip. I’ve traveled a lot in my life, and this was one of the easiest vacations I’ve ever planned — and one of the most enjoyable. We never had to fret about any details, and the itinerary was customized exactly for us.

We had an amazing guide in Fez, Shamir, who took us to all the good spots in the Medina and taught us about life in the old city. He knew the neighborhood baker, the man who kept the fires burning for the hammam, and all kinds of shopkeepers. We truly would have been lost without him.

Next, we went to the desert and took a camel ride over sunset to get to our camp. This was a very unique experience as we don’t have dunes like this in America. The stargazing was epic, and the Amazigh men working at the camp put on a nighttime drumming show for us. Youssef, Hamid, and Hassan were delightful!

In the mountains, our guide Said took us on a very cool hike where we wound up climbing trees and he showed us all of the plants (thyme, oleander, olives, figs, rosemary) in the region. After the hike, we had the most incredible dinner at the hotel, Dar Rihana Dades.

We then made it to Marrakech where we had a fantastic female guide, Hanan. She was the best, telling us about how she came to be a guide and showing us all parts of the city and palaces. Hanan told us about what its like to be a women in Morocco, which was an interesting perspective that we hadn’t heard yet - and as two female travelers, that was important to us.

My only regret on this whole trip was that we didn’t have enough time. We desperately want to come back, and when we do, we want Samir! I have to praise him one last time because he was such a big part of our trip and we loved having him with us.

Hotel Reviews
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Riad was very clean, but both nights there was a lot of yelling in the street outside our window which woke us up.
Tiziri Luxury Camp
Merzouga

We spent one night here and loved the service, food, and the stargazing! The trip to the camp via camel was a very fun experience that I’d like to do again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

We are the best dinner at this hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Hanan was incredible. I only wish we had more time with her!

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise hot air balloon ride in Marrakech
Sunrise hot air balloon ride in Marrakech
Marrakesh

The actual balloon experience was fun, but it seemed like the company was not well-equipped with the wind. It was already quite windy when we arrived and the team had not started to inflate the balloon. After an hour of waiting and getting into the balloon basket, the team decided it was too windy to go up. We then moved to another spot and went up fine, but it seemed like they should have made the call to move spots earlier in the process. This made us late to our next activity.

Quality of Experience
Guides, Drivers and Staff
The driver was uncommunicative and didn’t get us back in time for our next activity despite us telling him when we needed to be back.
Transport
The driver spent a lot of time talking to his friends while we stood around waiting for him. He also never gave us any updates with the wind situation.
Hike with a Local Guide in Dades Valley
Hike with a Local Guide in Dades Valley
Morocco

We really liked the hike that we did in the Dades Valley. It was a great experience walking with a local guide in a beautiful part of Morocco.

Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

The camel ride was amazing! Being in the desert was incredible, and I only wish we had more time there.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 28, 2025
Hi Mary, Thank you for taking the time to share your experience! We’re delighted that your trip to Morocco was so enjoyable and that our team could help make it special. It’s wonderful to hear that Samir made such a great first impression and played a key role in your journey. His passion for Morocco and dedication to travelers set him apart, and we will ensure he knows how much you appreciate his guidance. We’re also happy that Said and I made planning easy and ensured your itinerary was... Read more

Hi Mary,

Thank you for taking the time to share your experience! We’re delighted that your trip to Morocco was so enjoyable and that our team could help make it special.

It’s wonderful to hear that Samir made such a great first impression and played a key role in your journey. His passion for Morocco and dedication to travelers set him apart, and we will ensure he knows how much you appreciate his guidance.

We’re also happy that Said and I made planning easy and ensured your itinerary was perfectly tailored to your needs. Your time in Fez with Samir, meeting local artisans, and learning about life in the medina, sounds like a true highlight!

We’re especially pleased that Hanan in Marrakech provided an insightful and meaningful tour, giving you a unique perspective as a female traveler.

We appreciate your honest feedback about the accommodations and activities. We’re sorry to hear that the street noise at Palais Sebban disrupted your stay and that the hot air balloon experience wasn’t as smooth as it should have been. We’ll share your comments with our partners to ensure a better experience in the future.

Most importantly, we’re so glad you had a fantastic trip and that you’d love to return. When you do, we’ll be more than happy to arrange another journey with Samir!

Thank you again for choosing us, and we look forward to welcoming you back to Morocco.

Best regards,
Abdel

Morocco- so much more than just the desert!
Morocco | Mar 15 - Mar 21, 2025

A
Andie M.
Atlanta, GA | Reviewed on Mar 21, 2025
We had a great trip to Morocco with KimKim via local company Original Travels. They helped us figure out our itinerary based on what activities we were looking for and took care of all the coordination, but remained flexible if we wanted to do additional activities on the trip. We were able to add on last minute tours and hammam experiences just the day before and all the logistics were seamless. We were running late from one activity on our last day, contacted the company and everything was... Read more

We had a great trip to Morocco with KimKim via local company Original Travels. They helped us figure out our itinerary based on what activities we were looking for and took care of all the coordination, but remained flexible if we wanted to do additional activities on the trip. We were able to add on last minute tours and hammam experiences just the day before and all the logistics were seamless. We were running late from one activity on our last day, contacted the company and everything was immediately shifted around to fit everything in on an updated schedule. Their help saved us so much time and stress in terms of trip-planning, and the stops along the drives were more helpful in understanding local culture and life and we would have missed them if not for the agency.

Further, as two single female travelers, our driver Samir was wonderful and made us feel extremely safe and also helped teach us about Moroccan culture as we drove. He was wonderful in terms of both information and tips about where to eat and best practices for shopping and exploring. Our guides were so knowledgeable and friendly at every stop, tailoring information and recommendations to our interest while ensuring we got a full experience despite a condensed time schedule. We loved our tour with Hanan in Marrakech because it was informative but also was so wonderful having a female tour guide for an all-female group! We last minute asked for a guide (just the night before) for Fez and were lucky enough to tour with Sharif, who he was funny, informative, a cat-lover much like ourselves. We also hiked in Boumalne Dades with Said, who taught us about use of plants/herbs growing along the trail. The hike was quite unique, somewhat Arches-meets-the-Narrows and was a nice change of pace after a few long drives.

We loved all of our stops, highlights of the trip included bargaining for a rug in the Fez medina, seeing the local pottery collective in Fez, sunset over the Merzouga dunes and then stargazing, hiking in Boumalne Dades, and our tour with Hanan in Marrakech. I did not fully know what to expect going to Morocco and exploring beyond the major cities, but was truly so impressed by the welcoming people we met and look forward to coming back. Kimkim/original travels made our trip so seamless, stress free, and safe. I definitely look forward to coming back in the future for a deeper exploration of north Morocco and the mountains.

Special thanks to the people who made our trip amazing- Abdullah, Said, Samir, Sharif, Said, and Hanan.

Activity Reviews
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Long drive but so glad we went! The dunes were so beautiful, camels were amazing and glad to be able to talk to the guide a bit about nomad culture. Wish we could have stayed longer to get a bit more time in the dunes and a longer visit with the nomads, but our trip was on a tight schedule.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
I have nothing but amazing things to say about Samir, our driver! He was so helpful and informative, and I like that the drives were always broken up with a few interesting stops.
Hike with a Local Guide in Dades Valley
Hike with a Local Guide in Dades Valley
Morocco

This hike was beautiful and so nice after a long day of driving! Our local guide Said taught us about local herbs along the way and talked to us about life in smaller towns.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise hot air balloon ride in Marrakech
Sunrise hot air balloon ride in Marrakech
Marrakesh

The actual ride was very beautiful, but the logistics of the company that morning were a bit off, taking two hours to get the balloon up and then delaying in the return to Marrakech. Luckily our guide in Marrakech was flexible and we got a full day of touring and hammam in even with the delay.

Quality of Experience
Experience took 5 hours from pick up to drop off due to delays with the balloon and transport from the balloon company
Food
Guides, Drivers and Staff
Transport
We missed Samir who had always been punctual and cognizant of the next activity.
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Hanan was amazing! Loved having a female guide as our other guides had been men, and she was so informative and fun to hang out with!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Marrakech via Roses Valley, Ouarzazate,  Aït Benhaddou & Atlas Mountains.
Transfer to Marrakech via Roses Valley, Ouarzazate, Aït Benhaddou & Atlas Mountains.
Morocco

I like that the drive was broken up a bit. Loved that the rose co-op was all female run. The movie tour was a little long but overall cool to see. Loved Ait Benhaddou and great place to grab lunch before the drive to Marrakech. I also am so glad we stopped at the argon oil co-op as the products were reliable!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 21, 2025
Hi Andie, Thank you so much for sharing your thoughtful and detailed feedback! We’re delighted to hear that your journey with us was seamless, enriching, and filled with unforgettable moments. We’re especially pleased that our team could provide a well-organized yet flexible itinerary, allowing you to enjoy additional experiences stress-free. It’s wonderful to know that Samir ensured your safety and comfort throughout the trip while sharing his deep knowledge of Moroccan culture. We’re also... Read more

Hi Andie,

Thank you so much for sharing your thoughtful and detailed feedback! We’re delighted to hear that your journey with us was seamless, enriching, and filled with unforgettable moments.

We’re especially pleased that our team could provide a well-organized yet flexible itinerary, allowing you to enjoy additional experiences stress-free. It’s wonderful to know that Samir ensured your safety and comfort throughout the trip while sharing his deep knowledge of Moroccan culture. We’re also thrilled that Hanan, Sharif, and Said contributed to making your experience even more special with their expertise and personalized guidance.

Your insights about the hot air balloon experience are truly appreciated, and we’ll be sure to share your comments with our partners to enhance the logistics for future travelers.

It was an absolute pleasure organizing your trip, and we look forward to welcoming you back for an even deeper exploration of northern Morocco and the mountains. Thank you for trusting us with your adventure—we can’t wait to create more incredible memories with you in the future :)

Best regards,
Abdel.

NZ 2025
New Zealand | Mar 10 - Mar 19, 2025

J
Jacob G.
Chicago, IL | Reviewed on Mar 20, 2025
Monika worked with us to tailor our trip exactly how we wanted! She was very patient and went through several iterations with us. We especially appreciated her help finding lodging - all the places we stayed were really cute and we never would have found them ourselves. Read more

Monika worked with us to tailor our trip exactly how we wanted! She was very patient and went through several iterations with us. We especially appreciated her help finding lodging - all the places we stayed were really cute and we never would have found them ourselves.

Hotel Reviews
Heritage Queenstown
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valley Views Glamping
Kurow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Highfield Mews Motel
Oamaru
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tongariro Lodge
Turangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudima Lake Rotorua
Rotorua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 28, 2025

Thank you so much for your kind words, Jacob! It was such a pleasure working with you and Emily to tailor the trip just the way you wanted. I'm so glad you enjoyed the accommodations—I always love finding those special, unique spots that add something extra to the experience! Your patience throughout the process made it so much easier to get everything just right.

I'm so happy you had a great time, and I hope you’ll use Kimkim for another future adventure!

Take care,

Monika

Once in a lifetime vacation came true
Galapagos Islands | Mar 7 - Mar 14, 2025

mimi
mimi s.
Ashburn, VA | Reviewed on Mar 20, 2025
I must say Maria and her team made this vacation a dream vacation for me. As a solo traveler, it went above and beyond my expectations with making me feel valued and safe in my travels! I have been looking into going to the Galapagos for a few years now for the last couple being serious. I kept reading up reviews on travel companies or looking on sites where they have group tours and reading up information and just became so paralyzed and being able to make a decision because I looked at... Read more

I must say Maria and her team made this vacation a dream vacation for me. As a solo traveler, it went above and beyond my expectations with making me feel valued and safe in my travels!

I have been looking into going to the Galapagos for a few years now for the last couple being serious. I kept reading up reviews on travel companies or looking on sites where they have group tours and reading up information and just became so paralyzed and being able to make a decision because I looked at too much information and overwhelmed myself.

I happen to see an ad for Kim Kim on the internet and email about the possibility of a vacation in the Galapagos. And it was so easy from there. The team of Maria and everyone who helped her asked me lots of questions what I like to do, what time of year I wanted to go ,what my budget look like, the length of time for vacation and took that all into consideration and gave me a different couple of plans to look at to see which one would best fit my needs.

And so after thinking about it for another couple days I pulled the trigger as nervous as I was and I do not regret a second of it.

Once I selected a plan Maria and her team spent time with me on the phone going detail by detail of the plans even letting me know I never had to worry about setting up my own transportation to and from the airport or with any of my planned excursions which was fantastic because I really needed a vacation where I didn't have to think I just wanted to enjoy it. And removing the barrier of me not having to worry about finding cabs or how do I find cabs how do I get from here to there all that worry and stress was taken away.

The casas and hotels I stayed at were super cute staff was friendly I love that they were nice and small facilities I love the nice breakfast, and especially love that lava house had a house dog ❤️

Oh and my driver in Quito and the hotel in Quito were wonderful as well!!

The area of the casas and hotels were so safe I loved being able to walk around the entire Island and not be worried about anything and I was a standard at how clean the Galapagos was there was not a single speck of trash anywhere on the streets.

The first excursion at lobos island was memorable! The guide was so nice and the other people on the tour as well, it was nice and small! I finally got to see, in real life, blue footed boobies!! The snorkeling in the clear blue water was spectacular!! Some of the guests and I even explored around San Cristobal together and visited the Discovery Center and had a mojito together! The restaurants also had amazing food! The fresh shrimp ceviche was mouthwatering!

I must say kicker rock was my favorite excursion! The people on my excursion were all college students and their professor, the guides kept us all entertained and engaged w us all! We saw and swam w hammerhead sharks, manta rays, seals and sea turtles!

To have my last day on San Cristobal involve that was perfect! I must say how ecologically and forward thinking the Galapagos islands were was quite impressive!

Then I left for Santa Cruz on my second leg of the journey ❤️ another fabulous journey that was seamless!

Lava House was an adorable place to stay! Even had a resident house dog that I got to play with. I also loved the hammock on my balcony!

The first day there was a free day and I wandered to the beautiful Tortuga Beach. Breathtaking in scenery! The swimming iguanas were so cool!

My first adventure there involved visiting the Darwin Station and listening to the guides walk us through the history of Galapagos and how the center came to be, with lots of tortoises to see! There was also a lovely beach not far from their either! thet afternoon a trip into the Highlands to visit another facility with land tortoises and lava caves was great! Ran into more nice people there as well

Floreana Island was the perfect adventure to end my stay at Galapagos 🤩 our guide spent so much time talking w us about his island's history, and took us snorkeling in this wonderful lava rock beach. I had at least ten wild sea turtles just swim right with me and literally looked me in the eye! Tons of gorgeous fish like parrot fish, puffer fish, clown fish, and even saw a shark! It was breathtaking!

Next we went to another part of the island and got to swim at the black sand beaches. A wonderful lunch followed with delicious fresh caught tuna, vegetables and lentils followed. The group was small and we all enjoyed talking to each other and learning about everyone

Then we went to the Highlands of Floreana and learned about their efforts to save the tortoise species endemic to their island, explored lava caverns and enjoyed seeing the gorgeous views!

I really enjoyed walking the town when we got back and went back to my favorite restaurant to indulge in tuna ceviche and mojitos.

I sat back and thought that I'd never had such a phenomenal experience - I literally forgot what day it was! All of the memories I will have and pictures I've shown my friends!

My last day was seamless as well with my guide taking me from my hotel to the water taxi and then the airport. Absolutely nothing went wrong or was uncomfortable this whole trip! Any questions I had throughout my trip was quickly answered by my local guide or Maris!

I cannot state enough how much work this team put in to give me the ultimate dream vacation. 2024 was a very rough year. Kimkim and their wonderful team gave me the most memorable birthday day over ever had along with the most breathtaking of memories.

I will not hesitate to use them again. I cannot wait to go back and explore more of our wonderful world with them !!

Thank you so much for all that you and your team did for me! I wish I could write all of my guides to let them know how much their time truly mattered to me ❤️

Hotel Reviews
Ikala Quito Hotel
Quito

I arrived late at night, and was still welcomed with open arms by the staff. My room was so nice and comfortable. I especially loved the reminders the hotel wrote in regards to conservation and waste. I really loved the gift bag w chocolates too! My breakfast was perfect for the early morning trip!

Authenticity & Character
It stayed true to being uniqu
Location
It was not far from airport, was well lit, felt secure and so clean!
Staff
Very friendly and reminded me about my breakfast and asked about any allergies
Cleanliness & Comfort
I packed way too much as the hotel supplied everything I needed
Casa Pimampiro
Puerto Baquerizo Moreno

This was such a a cute casa with an easy walk down to the town area. It stayed locked and secure, the rooms were super comfortable. I loved that the staff asked each day what time I wanted breakfast as well. The conservation reminders were perfect

Authenticity & Character
Very unique
Location
Easy walking distance, safe
Staff
Everyone was super friendly
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

Loved this hotel! From the feeling of safety, the proximity to everything, walking was super easy to get anywhere. The room was extremely comfortable and loved that they had a water refill station! But I must say the house dog, lava, was truly adorable and I love throwing the ball for her

Authenticity & Character
Beautiful plants and maintenance around the facility I really love the hammock on my balcony
Location
Super easy location to walk anywhere you wanted to and walk back, a feeling of safety whenever you were outside the gates and they locked it to stay secure
Staff
Always very friendly , the lady serving breakfast were very nice
Cleanliness & Comfort
Activity Reviews
Welcome to the Capital of the Andes; Quito!
Welcome to the Capital of the Andes; Quito!
Galapagos Islands

I absolutely love my guy who picked me up. We spent a lot of time talking about Ecuador and keto and other places and he was very friendly and engaging got me to and from the hotel super easy I never had any stress about making it on time to the airport the next morning

Quality of Experience
Guides, Drivers and Staff
My guide was very nice and friendly and made it so easy to get through customs the next morning to get to my plane it would have been confusing had he not been there
Transport
Wildlife Encountering at Lobos Island
Wildlife Encountering at Lobos Island
Galapagos Islands

I truly love my guides on this trip. It was a nice small group so they made sure we were all safe and had walking sticks to go over the lava rocks which were not very stable. We got to see all the animals and he gave a great explanation for why this habitat why this animal needs to protected what this environment is all about and really made you feel in awe of nature

Quality of Experience
The planning and expectations set by the guide were perfect.
Food
I loved having the nice lunch of fish rice lentils and veggies they also had a chicken option and a vegetarian option too
Guides, Drivers and Staff
My guide on the islands David did a great job making sure that I had all my supplies for this trip it was perfect
Transport
Very easy and smooth and you're on a boat so you may get wet
Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

This by far was my favorite adventure! I really love the whole team that helped get us prepared for this from taking us to the initial Beach and explaining to us how this plays a vital role in the galapagosis ecology and then taking us to see the estuary where we got to see baby white tip reef sharks baby manta rays puffer fish all these unique fish and creatures in the mangroves And then our guy spent a lot of time talking to us about safety and expectations when we get to kicker Rock and that rock is even more intense when you see it in person it's like five stories taller if not bigger and just all the time that we spent snorkeling and our guide took wonderful videos and pictures with his camera so that those of us who didn't have them could experience the beauty and the memories of that excursion

Quality of Experience
The guides did a fantastic job just explaining and showing everything they could of their world in that experience I cannot thank them enough
Food
They have a chicken vegetarian and tuna option but if you're in the Galapagos always choose the tuna it was so fresh with the lentils and the vegetables in the rice loved it
Guides, Drivers and Staff
They were so warm and caring and made sure we all had a great experience and they just feel like a team too
Transport
From the moment I was picked up at the hotel to the water taxi to the boat to the excursion was flawless
Welcome to Santa Cruz Island  & Afternoon at Leisure
Welcome to Santa Cruz Island & Afternoon at Leisure
Puerto Ayora

I really enjoyed getting to explore the island by myself for a bit on my own and visit a beach and some restaurants on my first night

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Cruz Island:  Charles Darwin Station, Highlands & Planting a Tree
Santa Cruz Island: Charles Darwin Station, Highlands & Planting a Tree
Puerto Ayora

The Darwin station is amazing. From the little area you can walk without your guide, to the entire tour from the beginning to the end you just fall in love with Galapagos and it's love for its environment whether it be animals or plants or the water.

Quality of Experience
Food
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora

This day was utterly amazing. The sheer beauty of floriana just really hits you only 150 people live on this island. Yet there conservation efforts out due our large cities. The cleanliness and respects this place has for nature and its land is just awesome inspiring. The beaches are Christine the waters are clear the people are friendly the food is amazing every experience they'll let you see something different of our world

Quality of Experience
The guide was on point. Very passionate about his island and the shear beauty of nature
Food
That restaurant had the most amazing fried tuna, veggies, rice and lentils 🤤
Guides, Drivers and Staff
Transport
Transfer to Airport on Baltra Island - Flight back to Mainland
Transfer to Airport on Baltra Island - Flight back to Mainland
Galapagos Islands

I am so grateful for my guide that picked me up from the hotel and then took me to the water taxi then rode with me and the water taxi then rode with me on the shuttle to the airport as it's the most unique airport I've ever been to and how to get there. It made it stress-free. In the States you have to get to the airport at least 3 hours ahead of time at that airport I was there an hour and 20 minutes ahead of time and there was no problem. Plenty of time to make the plane and he made sure that I had plenty of time I was never worried

Quality of Experience
My driver was more than I could ask for making that sad day of leaving the Galapagos to go home run smooth
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Mar 21, 2025
Hi Mimi, Your review touched our hearts in so many ways. Reading about your journey and how it became the dream trip you’d always hoped for fills us with joy. We know that traveling solo can feel like a big step, and it means the world to us that you felt safe, cared for, and truly special throughout your adventure. This wasn’t just a trip for you, it was the realization of a dream you’d been saving and planning for. That’s exactly what we strive for: to turn those dreams into reality.... Read more

Hi Mimi,

Your review touched our hearts in so many ways. Reading about your journey and how it became the dream trip you’d always hoped for fills us with joy. We know that traveling solo can feel like a big step, and it means the world to us that you felt safe, cared for, and truly special throughout your adventure.

This wasn’t just a trip for you, it was the realization of a dream you’d been saving and planning for. That’s exactly what we strive for: to turn those dreams into reality. Every detail and moment is crafted with love and care because we know how much these experiences mean to people like you. Your story is a perfect example of why we do what we do, and it fills us with pride to know we played a part in making your dream come true.

We’re so happy you loved every part of your journey, from the cozy stays (and that adorable resident dog at Lava House! ❤️) to the unforgettable excursions like Kicker Rock and Floreana. Seeing the blue-footed boobies, exploring lava beaches, and especially swimming with hammerhead sharks, those are once-in-a-lifetime moments! Not everyone gets to experience something so magical, and we’re thrilled you did.

It’s also wonderful to hear how much you appreciated the little things, like not having to worry about transfers or logistics. That’s exactly what we want for you, to relax, enjoy, and soak in every moment without a single care.

Your trip wasn’t just an adventure; it was a celebration of life, a gift to yourself after a tough year. We’re so honored you chose to spend your birthday with us and that this journey left such a beautiful mark on your heart.

The world is full of incredible places waiting to be explored, and we’d love to help you discover more of them. If you ever dream of returning to Ecuador, whether it’s the Andes, the Amazon, or even the Galápagos again. We’re here for you. And if Peru or Colombia are calling your name, we’d be thrilled to create another unforgettable adventure for you.

Thank you for trusting us with your dream trip, Mimi. Your words mean so much to us, and we can’t wait to help you plan your next adventure whenever you’re ready.

With all our love and gratitude,
Majo and the KimKim team

Paula did a great job getting our trip planne...
Australia | Mar 8 - Mar 19, 2025

D
Devreaux B.
Houston, TX | Reviewed on Mar 20, 2025
Paula did a great job getting our trip planned, hotel, flights and excursions booked, pick ups to and from the various airports and cities we visited and put together a great itinerary for my son and I to enjoy and get a real feel for what Australia has to offer. Oh yeah - planned and booked our trip in less than 3 weeks. Surfing in Bondi, white water rafting excursion and snorkeling at the Great Barrier Reef in Cairns, the shark cage dive in Port Lincoln and Ayer’s Rock were absolutely... Read more

Paula did a great job getting our trip planned, hotel, flights and excursions booked, pick ups to and from the various airports and cities we visited and put together a great itinerary for my son and I to enjoy and get a real feel for what Australia has to offer. Oh yeah - planned and booked our trip in less than 3 weeks. Surfing in Bondi, white water rafting excursion and snorkeling at the Great Barrier Reef in Cairns, the shark cage dive in Port Lincoln and Ayer’s Rock were absolutely fabulous!! - It truly was an amazing trip for us. Thank you so much for helping us schedule this very memorable vacation in the land down under!! Good day!!

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 20, 2025

G'day Devreaux, it was wonderful to speak with you today even though you must have been jetlagged. Thank you so much for taking the time to write a review. I truly appreciate your kind words and are delighted to hear that you had a wonderful experience, and we were able to take care of everything in such a short time.

If there's anything else I can do to make your future travels even more memorable, please don't hesitate to text or email me.

I look forward to assisting you with your next adventure!

Cheers,
Paula

In complete awe of this Sahara wonder....
Morocco | Mar 8 - Mar 16, 2025

Christine
Christine S.
Canada | Reviewed on Mar 20, 2025

We are in complete awe of this Sahara wonder. Morocco is a feast for the senses. From the labyrinth of Marrakesh to the marvel of the Sahara and the High Atlas Mountains to the beauty of the coastline of Casablanca. we covered it all. We even enjoyed a break-fast for Ramadan with the most lovely family in Fez. Majid was a pleasure to work with and we really enjoyed our guide Mouad, who is kind, knowledgeable and always eager to help. Thank you for an epic adventure!

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 23, 2025
Hello Christine,
Thank you so much for your wonderful words! I’m thrilled to hear that Morocco left such a lasting impression on you. From the vibrant streets of Marrakesh to the breathtaking Sahara and the rich cultural experience in Fez, it sounds like your journey was truly unforgettable.
I take great pride in crafting seamless and personalized experiences, ensuring every detail is thoughtfully arranged for an unforgettable adventure. It’s fantastic to hear that my efforts helped make...
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Hello Christine,
Thank you so much for your wonderful words! I’m thrilled to hear that Morocco left such a lasting impression on you. From the vibrant streets of Marrakesh to the breathtaking Sahara and the rich cultural experience in Fez, it sounds like your journey was truly unforgettable.
I take great pride in crafting seamless and personalized experiences, ensuring every detail is thoughtfully arranged for an unforgettable adventure. It’s fantastic to hear that my efforts helped make your trip so special.
Mouad, your guide and driver, is truly a gem—kind, knowledgeable, and always eager to help. His deep understanding of Morocco’s history, culture, and landscapes, combined with his warm hospitality, makes every journey not just a trip but a profoundly enriching experience. I’m so glad he could enhance your adventure and create lasting memories for you.
We’re grateful to have been part of your journey and hope to welcome you back for more incredible experiences in the future!
Best,
Majid

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