Kimkim Trip Reviews

We have traveled the world but have never found a better firm than Premium Travel Mongolia. We unhesitatingly recommend this firm to anyone who wants an educational, comfortable, entertaining and enlightening overview of this wonderful, ancient yet modern country.
Crystal was very responsive and custom-built a trip to match our needs. The trip throughout central Mongolia was extremely well planned, with multiple adventures every day. From stays at ger camps - from luxurious to just plain comfortable - climbing volcanos, relaxing in hot springs, visiting historic and cultural sites and riding horses and camels, we never lacked opportunities to learn about this amazing country. We even got to work with golden eagles and participate in Naadam in Dalan ZadGad and learn about all the fascinating events.
We were extremely privileged to have Suvd for our guide and Tsogtoo for our driver. The best of the best. They both have a great sense of humor and kept us laughing the whole time. He is a highly competent, calm and careful driver who keeps the car spotless every day. Suvd, who speaks excellent English and gets every joke, has a wealth of knowledge about Mongolia's history, culture, celebrations, sports, flora and fauna. Both struggled to teach us to play the ankle bone game which provided a fun way to relax at the end of the day. Suvd went above and beyond by ensuring that all the camp cooks respected my dietary restrictions.
At the end of the trip we were overcome to find that the team had organized a 46th anniversary gift for us - everything we will need to continue to play the ankle bone game back home! We will never forget this trip and unhesitatingly recommend

I can’t say enough about Audrey and the KimKim team. Everything about our mother/daughter French adventure was perfect. Audrey’s planning, attention to detail, and responsiveness was impeccable. She was able to construct a perfect itinerary to include our to do’s with suggestions of things that were better than we could have ever imagined. Her choice of hotels that were clean, centrally located, and small enough to allow us to experience the true French culture. From Our cooking class with Veronique in Paris, timing our stay in Provence to see the lavender in full bloom, organized activities and free time to relax, Audrey allowed us the perfect grand adventure in her beautiful country. We will be back for sure and plan on using kimkim for all our future adventures!♥️

Hotel Reviews

Hôtel Saint-Louis Marais

Paris

Authenticity & Character

Location

Very walkable to tourist jighlights

Staff

Cleanliness & Comfort

Le Mas des Tourterelles

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Clos du Petit Jesus

Cassis

Rodolphe and Catherine were wonderful hosts. Their place is beautiful! Rodolphe was so thoughtful having wine and snacks for us after our 3 hour paddle boarding adventure. So thoughtful! He seemed to think of everything

Authenticity & Character

The place was gorgeous and the hosts were so welcoming

Location

Very walkable

Staff

Rodolphe is incredible

Cleanliness & Comfort

La Ferme Rose - Hôtel de charme

Moustiers-Sainte-Marie

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel West End

Nice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Langlois

Paris

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cooking class with a Chef

Paris

Veronique was so kind! We had so much fun playing in her kitchen

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit of Orsay Museum with audioguide

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Occitane factory

France

Quality of Experience

Guides, Drivers and Staff

Transport

Discovery tour of Paris by vintage 2CV car

Paris

Matthew made the tour so fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Seine river cruise

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Visit of Sainte-Chapelle

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Unveiling Masterpieces at the Louvre Museum

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Perfume creation workshop in Grasse

France

So much fun!!!

Quality of Experience

Guides, Drivers and Staff

Transport

We fully enjoyed all of the places we stayed. Bjorn our walking tour guide in Oslo was outstanding as was the pilot/guide of our RIB boat safari trip out of Flam. Unfortunately, I don't recall his name, only that he was originally from Poland. Flam Marina was a great location with amazing view of the fjord. We fell in love with Balestrand and the Kviknes Hotel; not a crowded as other places we went with local residents walking along the streets, reminded us of towns on Cape Cod, like Wellfleet. View from top of funicular in Bergen was also outstanding. Bergen Bors Hotel host recommended dinner at Bjerck that had excellent halibut.

We had such a wonderful trip to the Netherlands. Mieke and Beat the Dutch Travel did such a great job organizing our trip for our two families (4 adults, 1 young adult, 3 kids ages 17, 10, and 8). We felt like we had a great balance of highly tourist activities and also some lower key travel excursions that felt more local. The day by day descriptions and step by step instructions for transportation and navigation made travel very easy. Particular highlights of the trip were the private bike tour with Marc and the kids particularly loved the trip to the Muiderslot castle. The private canal tour with Those Dam Boat Guys tour was also a great way to see Amsterdam.

Best decision I ever made to use KimKim for this travel planning. Saved me the hours of stress and planning to try to accommodate 8 people of varying interests and attention spans. Would highly recommend and happily use them again!

This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us.

Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in.

The service at every hotel we visited was spectacular! ParkHotel Schoenberg was excellent!!!!!

Even in the days it rained we had fabulous adventures hiking and enjoying local pubs and farms around Switzerland. Beautiful country and fantastic people.

Hotel Reviews

Parkhotel Schoenegg

Grindelwald

The town of Grindelwald is one of my favorite places in Switzerland. The team at ParkHotel was absolutely fantastic! High quality service in every way.

Authenticity & Character

Swiss tradition.... family tradition hotel

Location

Quaint town with fabulous nightlife and lots to do.

Staff

Friendly and helpful, ready to help whenever needed.

Cleanliness & Comfort

Everything was clean and neat.

Hotel Phoenix Zermatt

Zermatt

The hotel staff here was exceptional. Great service and lots of helpful tips for making our time in Zermatt perfect.

Authenticity & Character

Authentic Swiss ski town! Lots of shops and restaurants and pubs in town. Easy to walk around and enjoy.

Location

Little bit of a hike if you have luggage. I would recommend arranging a taxi in advance ...it is possible but the last little bit is a hill to climb.

Staff

Absolutely the star attraction! Their team is fabulous.

Cleanliness & Comfort

Boutique Hotel Wellenberg

Zurich

We only spent one night in Zurich but the hotel was very nice for us. We enjoy the country more than cities but had a fabulous time walking around Zurich and shopping before heading home. Easy to navigate. We had the owners suite for our family and the size and privacy was excellent!

Authenticity & Character

Location

Easy walk to train station. Location made walking around town convenient for shopping and dining.

Staff

Cleanliness & Comfort

Alstadt hotel Krone Luzern

Lucerne

Location ideal for shopping and town night life. Breakfast was convenient and had a lot to offer in the mornings.

Authenticity & Character

Center of town with fountain and fun views of nightlife.

Location

Small European town center feel. Lights on the street outside made leaving windows open a little difficult (no a/c could be a problem during summer)

Staff

Nice and helpful.

Cleanliness & Comfort

Very clean

Activity Reviews

Swiss Travel Pass

Switzerland

Easier to utilize than expected and made travel much better than dealing with a rental car and trying to find parking.

Jungfraujoch, Top of Europe (tickets and seat reservation)

Switzerland

This was fantastic! So glad we planned for a full day on top of mountain. We spent plenty of time on everything and took a long hike out the trail while on top.

Quality of Experience

We really enjoyed and were happy we spent a little extra money to Zipline and snow tube. Also plan for enough time to be able to hike the trail while on the top of the mountain.

Guides, Drivers and Staff

It is amazing that people of all physical capabilities are able to get to this location because of the trains and cable cars!!!!

Transport

Easy as long as you reserve your cable car seats in advance and show up on time!

Self-guided day to Mount Rigi, the Queen of Mountains (tickets)

Switzerland

Walking around on Mt Rigi may have been my favorite day...even in the rain. It was peaceful and beautiful. Because of the rain there were very little tourists which helped. Boat ride on the lake was perfect.

Quality of Experience

Guides, Drivers and Staff

Transport

E-bike tour Lauterbrunnen & Valley of 72 Waterfalls

Switzerland

Highly recommend George as a guide! The trip took some physical strength but was not overly strenuous. Views were amazing. I did "feel it" that night though!

Quality of Experience

I left my passport bag in the train right before our tour. The staff at the bike tour made multiple trips make to the train station to help me be able to eventually track it down. They made sure I felt comfortable going on the tour and not ruining my day. They definitely are go above and beyond type of people.

Food

Better than expected!

Guides, Drivers and Staff

George was great!

Transport

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

Excellent views. If we had done this first I probably would have been more impressed... however after Jungfraujoch this trip required less time. Very glad we spent time hiking on the mountain and especially going to "Reflection" Lake.

We used KimKim to book our amazing trip to Costa Rica. They were so easy to deal with and were straight forward with pricing and trip options. The trip we booked through them was incredible! Everything went so smoothly with all of our travel arrangements and pick ups and transfers. All of our accommodations were wonderful and just was describe in our itinerary. The excursions we did were amazing as well! Perfect blend of adventure and relaxation. All of our guides were so awesome and went out of their way to make our excursion extra special. The provide breakfast and lunches were so delicious and authentic Costa Rican food! The travel throughout the Country, although terrifying at times, was easy with Ride CR. Their drivers were wonderful and made us feel safe at all times! They also went out of their way to point out things in Costa Rica and even made stops so that we could see the wildlife! We only ran into one hiccup with our transportation not showing up for our scheduled fishing trip, but I was able to contact the KimKim support line and they got on it right away and we were still able to go on the awesome fishing trip! The itinerary that KimKim provides is so easy to follow and has everything you need to get where you are going! This was a trip of a lifetime and my Husband and I feel so blessed to have the opportunity to explore and experience the incredible and BEAUTIFUL Country of Costa Rica! Kimkim made it so easy to travel and we will definitely book more trips with them in the future! I only have two things left to say, Book the trip and Pura Vida! ❤️💙🤍

My friend and I set out to plan a trip for her 40th birthday. Nikola was helpful throughout the process and highlighted all the important sights to see. Our airport transfers were punctual, our tour guides were warm, kind and informative; our skippers for the boat tour was knowledgeable, and our culinary experience was amazing! We did so much in the week that we were there (a guided city tour in Dubrovnik, a hands-on culinary experience, a boat tour in Hvar, a visit to the National Park in Split, and a short stop to Ston). And in between each of those activities we were able to explore the city, enjoy delicious meals and nightlife as well. All our guides in each city treated us so warmly like family and were very knowledgeable and rooted in their culture. We can't wait to be back with our families to explore new sights!!

Hotel Reviews

Hilton Imperial Dubrovnik

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Moeesy, Blue & Green Oasis

Hvar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Walking Tour of Dubrovnik

Dubrovnik

Quality of Experience

Konavle Region Morning Culinary Experience

Croatia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had limited time at our locations. Chris was able to arrange seamless car transfers and tour bookings to maximize our exposure to each site with days of respite in between. All the car drivers arrived a few minutes earlier than scheduled time, which was amazing! Communication via text and WhatsApp was detailed and appropriately frequent.

One of the tour guides was running late and Chris and Maria were able to sort out the situation early on a Saturday morning!

Hotel Reviews

Sheraton Lake Como

Como

Excellent hotel, plush and beautiful. Great staff and food quality and choices. By far the most amazing brunch I’ve seen with fresh juicing station and fresh omelettes. Spa and gym lounge ones clean and equipped enough. It’s not downtown in the lake como village but walkable to the next town Cernobbio. Easy water shuttle service around the lake. Nighttime travel may be challenging without a car but plenty of walkable restaurants. Nice pool and outdoor seating options and outdoor restaurants as well on site.

Authenticity & Character

Location

Staff

Very courteous and helpful. Give good advice about local activities and sites

Cleanliness & Comfort

Nice and modern rooms with bathrobes and slippers. They even had a steamer iron!!

The Poet Hotel

La Spezia

Nice location, close to walking to downtown shopping and restaurants. Wonderful front desk staff Glulia and Gaia. Some knowledge about local restaurants. Rooms were clean but dated, in need of new paint with unfinished wood floors and deep gouges. End rooms were very spacious.

Authenticity & Character

Has character

Location

Staff

Cleanliness & Comfort

Rooms need a paint job but that’s about it

Hotel dei Cavalieri Milano Duomo

Milano

Fantastic hotel and location. Walkable to all sites and good choice of walkable restaurants. Very close to the Duomo cathedral and Gucci/LV flagship stores! Only stayed one night but very peaceful and plush rooms with spa like bathrooms, marble walled, slippers and bathrobes too. Went to be rooftop bar but was very pricey for a drink so just enjoyed the views which are great. Good breakfast buffet but no omelette station.

Authenticity & Character

Large big box high quality hotel like ritz Carlton

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half day food & wine tasting in Lake Como

Italy

Nice walk of the town and some boating on the ferry. I hadn’t realized the huge size of the lake and expected more lake time so I rented a boat the next day! Went through some churches, shopping and limited wine tasting. Lunch selection was great. Had a nice walk through Torno, with narrow streets and small coffee shop for a rest. Renzo was great but I wish he was louder!

Quality of Experience

Food

Nice pasta place for lunch. Wine tasting offering was on the skimpy side.

Guides, Drivers and Staff

Transport

Timely and very pleasant young Shuttle driver from town to the hotel (Yuri)

Cinque Terre Tour With Limoncino Tasting

Italy

Be aware that this is a cruise ship tour. We had some delays in the morning as a result. However Lisa the guide was fantastic. You get to see many sites in a short time. The best part was after the last stop and the cruise ship passengers had to depart, you can keep the train tickets and ride from site to site all night if you like. However the crowds did get worse during the day. Luck selections and souvenir shops are plentiful

Quality of Experience

Beautiful scenery

Guides, Drivers and Staff

Transport

Good trains but lots of crowds

From start to finish we enjoyed our ten day trip through Switzerland. We were traveling with our 14 year old grandson and Valentine really thought about him as she planned the trip. We all appreciated the accommodations that we had in each town we visited, and all the choices for activities.
Thank you Valentine for a memorable experience!!

Hotel Reviews

Hotel Adler Zürich

Zürich

Very friendly, clean and roomy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Schweizerhof Zermatt

Zermatt

A beautiful room with at clear view of the Matterhorn.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Anker Luzern

Luzern

A favorite for its size and view!

Authenticity & Character

Very artsy feel.

Location

Staff

Cleanliness & Comfort

Parkhotel Schoenegg

Grindelwald

Very helpful. We had to have some papers sent to us from home and appreciated their help with that. They also helped with internet issues.

Authenticity & Character

Location

We had a lovely view from our room, at the end of the hallway.

Staff

Cleanliness & Comfort

Mona Montreux Hotel

Montreux

We were there during hot weather and our room on the 16th floor baked. The air conditioner was poor and it was situated so it didn’t cool the entire room. The patio was oven like due to the hard work of the air conditioner.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Swiss Travel Pass

Switzerland

The train was on time, comfortable and that made for easy traveling.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-guided day to Mount Rigi, the Queen of Mountains (tickets)

Switzerland

Loved it all! From the clear skies, to the fog, to the thunder/lightning/rain storm! It was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

I’m

Grindelwald First - Adventure Package (2 activities)

Switzerland

My grandson loved this, as did we, two 70+ year olds!

Quality of Experience

A bit of a long wait we decided it was worth it!

Guides, Drivers and Staff

Transport

Summer Kayak Tour Lake Brienz

Switzerland

A sunny, calm day with Ryan our guide. There were only 5 in our group which made it personable. We learned a lot about Switzerland from Ryan.

Quality of Experience

Guides, Drivers and Staff

Transport

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

I’m a bit uneasy with heights so it wasn’t my favorite but my husband and grandson loved it!

Quality of Experience

Transport

Chillon Castle (Entrance tickets)

Switzerland

It was a very hot day but the castle was cool inside! The setting and history was amazing.

Quality of Experience

Transport

Self-guided: Gruyères Village, Cheese & Chocolate 🧀🍫

Switzerland

We enjoyed the entire day. The chocolate factory was fun and all the chocolate appreciated. The Gruyère castle was a beautiful setting.

Quality of Experience

Transport

At the end of the day our train was delayed due to a tree down. We were told they were sending a bus to take us back to Montreux. FINALLY we got back 3 1/2 hours later. (20 minutes from the station!) BUT we made a good friend during that time, so thanks to Nicolas we now have a good story to share!

Ms. Jacquie Granda, you are God sent. We thank you so much for arranging our amazing trip to Ecuador/ Galápagos. We had an absolutely incredible time and everything went so smoothly. The airport transfers were seamless. The hotels you recommended were extraordinary. The activities and restaurants you suggested were perfect! The guides (especially David, Ruben and James) provided great service, knowledge and guidance. The whole itinerary you created for us was spot on! For all your hard work and precise attention to details, THANK YOU, you rock! 🤘🏼 YOU will definitely hear from us on our future south america travels/trips. #highlyrecommended ⭐️⭐️⭐️⭐️⭐️

Being raised by a Mother whose heritage is all Norwegian my husband kept saying...I want to visit Norway! Wishes do come true! My husband and I experienced an impressive 6 day Norway in a Nutshell adventure planned with ease and guidance by Kim Kim. We were so pleased by all we were able to see and experience. Our trip included 2 days in Oslo, 2 days in Flam and 2 days in Bergen. Highlights included Vigeland Sculpture park and Edvard Munch Museum in Oslo, Kayaking and the RIB safari and cheese tasting in Flam and the Fanicular trip to the top of the mountain in Bergen. Of course there were other things we got to experience and enjoy but these were our highlights! The Sculpture park in Oslo is a must see. The artist spent 40 years of his life creating the most impressive sculptures depicting life moments. Unbelievably impressive. The views from the Flam railroad as we approached Flam were breathtaking. Being in Flam was definately our favorite. We loved kayaking the fjord with our guide and small group of kayakers. So many waterfalls! Our guide taught us about the history of the area and surely impressed us with his story telling and knowledge. Having cousins who were once goat farmers in the area made this part of our trip even that much more interesting. The RIB Safari and Undredal cheese tasting were another favorite. The guide was engaging and the cheese tasting really brought the area to life. I finally know why my mom always insisted on goat's cheese at our Christmas Eve table! Bergen, the city of my Great Grandmother, was bigger than I expected yet still charming . We did most of our shopping here :) . The Fanicular took us to the top of the highest of Bergen's 7 mountains. Amazing views, hiking and goats!! You can spend all day up there but go early or late as the lines to go up the mountain can be long if you go midday.
It was hard to say goodbye to Norway. We are very grateful to Kim Kim for all their support before, during and after our trip. We planned our trip in a very short time and they helped take the stress out of what turned out to be a truly memorable travel experience.

We’ve had the good fortune to have had several bespoke vacations, and, to be honest, most custom travel consists of cobbling together common experiences for a particular itinerary. KimKim created a truly individualized plan for our very complicated trip to France and I couldn’t have orchestrated this trip without them. Our trip focused on traveling to France for Megavalanche, a mountain bike race in Alp d’huez so we were transporting a large mountain bike. We had days in Paris prior to heading to the mountains. We had excellent guides for Paris and Versailles and our hotel was in a great location and had bike storage. We had some issues with the hotel charges and the KimKim team assured use they would address them. KimKim arranged all of our transportation, which necessitated having a private vehicle sufficiently large enough to hold our luggage and the bike and train compartments with bike holds. They arranged a rental van for us in Grenoble; I wouldn’t have been able to easily do this as the online rental options didn’t offer vehicles big enough for the bike and luggage. We had difficulty navigating the unfamiliar train stations and systems. We missed our train from Lyon to Paris and I couldn’t figure out how to operate the ticket kiosks to purchase another ticket. I was able to call KimKim and they secured tickets for us online and sent those to us within minutes. They also called us to check and see how we were doing. I really appreciated the immediate support. We also had a few missed connections with our driver upon arriving at some of the stations, as we came out of different exits than our driver was expecting. I was able to easily contact the KimKim team and we were able to meet the driver who in each case, was waiting for us at the station. Typically, I’ve never had to contact the travel agency for support and I couldn’t have been more pleased with the responsiveness of the team. We spent our last few days in France in Normandy and had excellent guides there as well. We had chosen to have a private guide drive us to Normandy so we could stop at Rouen and Etretat. As part of our trip, we wanted to spend a day at the Tour de France and it was quite a challenge for our driver to locate a route from Bayeux to Vire that didn’t involve road closures. Despite his frustration, our driver remained calm, tried his best, unsuccessfully, to sweet talk the police, and ultimately found other roads to Vire. This was our first time using KimKim and I wasn’t sure what to expect. We received the highest level of assistance in planning and organizing the trip prior to arriving in France and fantastic support while in the country. This was an overall excellent group to work with and we have nothing but the highest praise for them.

Croatia is a beautiful amazing country, and Nikola was fantastic! He was very professional and provided great insights and arranged the perfect 8 day trip for us. I had done my research and knew what my family would like to do, and Nikola took that input and arranged our hotels, transportation, and booked boat trips, wine tours, and walking tours of old town. Our walking tour guide knew that we wanted to see a couple of specific requests in Old Town and was also aware of some back issues for my husband and catered to our requests.

This is the third time I have used kimkim to book a European vacation for my family of four and each time, we have been really pleased with the service we have received from the local KimKim representatives. Thank you to Nikola (again, highly recommend him) and to kimkim in general.

Excellent itinerary, every single plan was executed as scheduled, all drivers were on time, professional, and helpful. Every excursion surpassed expectations. The hotels chosen for us were incredible, food was outstanding. 10/10!

Hotel Reviews

Hotel Capo d'Africa—Colosseo

Rome

Clean, incredible breakfasts, fantastic rooftop bar!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mignon Sorrento

Sorrento

The most delicious homemade breakfasts. Location was perfect!

Authenticity & Character

Loved the Mediterranean decor and the fact that there were balconies off each room!

Location

Just a hop skip to the main streets of Sorrento

Staff

Cleanliness & Comfort

Very comfortable and clean

Activity Reviews

Rome Pasta-Making Class

Rome

Delicious food, excellent instructors, very welcoming and fun atmosphere!

Quality of Experience

Guides, Drivers and Staff

Amalfi coast boat tour from Sorrento (Amalfi & Positano)

Italy

The best experience... so fun to have a day on the open water.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Ancient Rome Tour with Roman Forum

Rome

We loved our guide... it was so evident that she was as enthralled with the Colosseum as we were!

Quality of Experience

Guides, Drivers and Staff

Transport

My mom and I had an amazing adventure in Italy. It was well organized and planned out by Jessica. The food, accommodation and sightseeing were incredible! We had a fabulous time!

Hotel Reviews

7Florence B&B

Florence

The hotel staff did a great job of giving us restaurant recommendations. They were so friendly and helpful!! The breakfast was the best!

Authenticity & Character

Bright and clean

Location

Across from the train station

Staff

Very friendly and helpful

Cleanliness & Comfort

Very clean

Parlamento Boutique Hotel

Rome

We loved this hotel the best! Our room had an outdoor terrace which we absolutely loved!

Authenticity & Character

Loves the terrace!

Location

It was hard to find the hotel, there needs to be more clear instructions on how to find it. But the location was perfect!

Staff

Very friendly

Cleanliness & Comfort

Very clean

Hotel Villa di Sorrento

Sorrento

Excellent location

Authenticity & Character

The room was big, with big doors to a small balcony

Location

It is right in the center of Sorrento

Staff

They were awesome here! They helped us to prepare an early breakfast before our boat trip!

Cleanliness & Comfort

Activity Reviews

Florence Walking Tour City Highlights with David & Duomo

Italy

Matthew was excellent!

Quality of Experience

Guides, Drivers and Staff

Transport

Siena, San Gimignano, Monteriggioni, Chianti: Fully Escorted Tour with guided Siena visit and Wine Tasting

Florence

Excellent experience

Quality of Experience

Look

Guides, Drivers and Staff

Transport

Dinner Experience in a Local Home Restaurant

Rome

This was a good experience, but not what we expected. We thought we would be involved with the dinner preparations.

Quality of Experience

This was interesting, but not a highlight

Food

The tiramisu was delicious, but the pasta was nothing special.

Guides, Drivers and Staff

No transport was organized. We had to take a local taxi ourselves. It was not close to the hotel. The hostess was very friendly and knowledgeable.

Transport

Organize transport

Early Morning Vatican Tour

Rome

Wonderful and insightful

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Ancient Rome Tour with Roman Forum

Rome

Jabar was very knowledgeable and engaging.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer from Naples to Amalfi Coast with Pompeii en route - 2 hrs stop

Italy

Julia was fabulous!! Great day!

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Capri Boat Tour from Sorrento

Italy

This was my favorite activity on the trip!! It was fun on the boat, capri was amazing and we got to go swimming!!

Quality of Experience

Boat and crew were amazing! I loved this activity!!!

Guides, Drivers and Staff

Transport

Transport was very late to pickup

Full Day Tour: Positano, Amalfi & Ravello

Italy

Amazing day with Ciro!! He was a gem!!

Quality of Experience

Ciro took us to an amazing spot for lunch! Definitely a highlight of our trip!

Guides, Drivers and Staff

5 stars for amazing Ciro!!

Transport

We traveled to Tokyo, Hakone and Kyoto for 7 days. Sandy arranged all of our transportation, hotels and several guides and outings. Beginning in Toyko, we spent a day with a guide which was very helpful because it helped us get familiar with the public transportation. After that we were able to wonder around the city easily with helpful suggestions on what to visit based on the areas we were in. Our hotel, Shiba Park Hotel, was perfect for us. The neighborhood was more relaxed and low key, but still very accessible to parks, shrines and temples that we wanted to visit.
Next, we traveled to Hakone. We had a wonderful driver and guide get us down there and we enjoyed the Mishami Skywalk and ziplining through the nature. I loved stopping in this town, as it was fun to wander along Lake Ashi and was a nice respite from being in the busy city. It was amazing how green and lush the entire area was. And don't miss staying at a ryokan so you can experience the onsen - a wonderful, relaxing experience and I was able to get a much needed massage (from all the walking!)
We then traveled by bullet train down to Kyoto. Traveling by train was the best, in my opinion, because it allowed us to sightsee and still travel efficiently. I loved Kyoto. It had a smaller, older feel than Tokyo. It felt like you could wander for hours, stopping to look a temples and shrines at almost every corner and grabbing a bite to eat and drink - which is exactly what we did. We opted to walk most of the city to see things and enjoyed going at our own pace. Sandy set up a sake tasting tour which was great. It was in a cool neighborhood we probably would not have a chance to visit - it was informative and a great group of people. We also rented kimonos one afternoon and participated in a traditional tea ceremony - a true highlight of the trip! It was a wonderful activity that brought us to a neighborhood we ended up hanging out in for hours - the ceremony itself was calming and culturally informative. The woman who lead it was wonderful.
Overall, we had a great trip. Unfortunately, we did not have as much time as I felt necessary to really experience everything we wanted to do and see, but Sandy made the most of the time we did have! Would definitely use this service again!

Our trip planned by Giorgia was nothing short of amazing. She planned a very throughout itinerary that helped guide me day to day. The hotel Color Navano was cute and perfect. There were lots to do around it. I would skip the food tour next time as I didn’t find it that enjoyable and could have spent my evening dinning anywhere. The colosseum tour with Liv Tours is a must. It was our favorite thing we did in Rome. In Sorrento I do wish we could have stayed in a hotel closer to the center since there were alot of other closer options in our price range. Hotel Florida is very far (45 minute incline walk) to the ferry and 30 minute walk to the center. The 8 hour Amalfi coast tour was very long and I don’t think the description was accurate because I thought the guide would show us around but it’s basically just a private driver to 3 cities where the driver drops you off and tells you to meet back up in 1.5 hours. The private drivers were a life saver every time we have them since taxis and Ubers are not as easily accessible. Overall Kimkim did a great job of having their employees be available 24/7 for any issue we had. I would 1000 percent recommend them and would never go on a trip without them!

I cannot recommend this company enough. We had the most seamless experience visiting both Rome and the Amalfi coast this July. Our planners Gabriele and Elisa paid attention to every detail, ordering cars, train tickets, and ferries, and also planning excursions that fit our goals for our trip. The communication and teamwork was excellent to make our trip as perfect as possible. Our transfer service via private car arrived early for us every time and always got us where we needed to go with complimentary water bottles ready for us. We felt like we got to see and experience almost all of the most beautiful things in both Rome and the Amalfi coast. Our planners were extremely flexible when trying to make adjustments that fit our budget, so don’t be afraid to ask for edits when they send you ideas for your trip.

Highlights from our trip and things we would recommend are: A vespa tour around Rome (you have a driver and it’s so fun and quick to see the city this way), cooking class in Rome, seeing the Colosseum (we didn’t go in, but still amazing) and St. Peter’s Basilica (free entry, go early for a short line). In Amalfi coast we loved staying in our slow, family friendly town of Maiori, touring Pompeii, and taking the ferry to other cities on the coast. They made everything so easy. Definitely plan your trip with KimKim!

Hotel Reviews

Hotel Modigliani

Roma

We enjoyed our stay at hotel Modigliani. The location was central to walk to everything, we did not buy a single taxi when in Rome. It was nice that it was tucked away in a quiet street away from the hustle and bustle. The beds were a little hard and our shower door was missing, The breakfast was pretty small with not a lot of selection. Otherwise, the front desk was always available and helpful.

Authenticity & Character

Cute and chic vibes

Location

Quiet, away from the business, but still central

Staff

Front desk people were kind & available

Cleanliness & Comfort

Very clean. Beds & pillow could be a little better

Hotel Panorama

Maiori

Hotel panorama was a cute hotel in the middle of a family friendly town. We loved the quietness and we thought that the hotel was comfortable. The rooms are cute, very minimal decoration and our window wasn’t able to open because we overlooked the roof. The lighting could be a little bit better in there and the TV was a standard one with channels only in Italian. It was a very nice location to the beach, but you do have to pay to get an umbrella and chairs. The pool area had a few sets of chairs in the pool is small and shallow. The workers were so friendly and helpful and all the food we had in the area was amazing. We loved playing cards on the rooftop terrace and grabbing a drink while looking out at the view.

Authenticity & Character

Cute hotel, kind workers

Location

Easy walk to everything

Staff

Everyone was very helpful

Cleanliness & Comfort

Activity Reviews

Limoncello Experience & Tasting

Italy

Quality of Experience

Kind of felt a little rushed. Didn’t get to do a lot, just watched and tasted.

Guides, Drivers and Staff

Kind, cared about his product.

Transport

So many stairs. It said this activity was walkable, but this was a whole workout.

Guided Walking Tour of Rome

Rome

Mauricio made this tour so fun and intentional. We were pretty tired from a long day of travel, but he met us where we were at. He took us to get gelato and showed us the pantheon Trevi fountain, Piazza Navona, and the Spanish steps. He also took pictures for us and gave us a history of each spot

Quality of Experience

Guides, Drivers and Staff

Transport

Vespa Tour with Food Tasting

Rome

This is our favorite experience throughout our time in Italy. Our two guides were so kind and intentional. We got to drink wine and eat cheese in a cave, which was a super cool experience. It was the best way to see the city, hands-down. We got to see so many things and a beautiful view of the entire city. We felt safe the entire time which was initially a worry for us. They ask where you have and haven’t been and made us a list of places to go on a Rome map. So kind! It was so fun and we’d highly recommend.

Quality of Experience

Best experience we did in Rome hands down.

Guides, Drivers and Staff

So kind and helpful and take feedback

Transport

So fun, quick and safe. Best way to see the city.

Market Tour & Cooking Class

Rome

This was a super fun experience. We did the five hour tour where we got to go to the market and pick up food for the meals and then we got to cook a five course meal. But the food quality was amazing and we learned a lot! They even send you all the recipes to take home with you!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private guided tour of Pompeii

Italy

Pompei was a very good experience with a very experienced and kind tour guide. It was beautiful and we would recommend viewing it with an in person tour guide such as Ivan who was so kind rather than with the headphones.

Quality of Experience

Guides, Drivers and Staff

Transport

Arrivederci, Italy!

Italy

Our drivers were amazing our whole time in Italy. Spend the extra money to get private transfers.

I had not used a tour service before, but traveling with my parents and teenage children it was a great way to get 6 people around the Loire Valley without having to drive ourselves or arrange all the English language tours. Mélanie was wonderful to work with and we were able to select a variety of chateau visits, a wine tasting and a private lunch that were all outstanding experiences. The food and wines were wonderful and everyone we met along the way was so welcoming and helpful. The tour guides arranged through À la française, Chloë and Camille, were so knowledgeable about the region and the chateaus and flexible in pacing the tour for us. They were wonderful traveling companions for the drives as well, and we learned a lot about life in France from them. Our driver Tony was wonderful at navigating the roads in Paris, giving us time in Orleans to visit the cathedral and explore the city center and have lunch on the way to Amboise and getting us back to Paris to both Gare de lest and CDG airport. There was a lot of travel to arrange and Melanie managed it all for us, with options we could choose from to make it the best fit for us. It was a wonderful experience and I would not hesitate to use KimKim again.

Hotel Review

La Maison Rabelais

Amboise

The hotel was a good location with a manageable walk to shopping and restaurants, but the area that was open longer in the evenings in Amboise was further from the hotel. The rooms were well appointed and very spacious. On a cooler week, the large windows would be great, but the central air conditioning was challenged by the very high temperatures and could not be regulated in each room, so even closing the curtains during the days it was quite warm in the rooms. The staff was very helpful and friendly and the breakfast was a nice variety. It was wonderful to have a swimming pool for the hot days, but it closed at 8:00 pm which made it difficult to use after a day of tours and dinner in town - seems like it could be kept open until 9 pm in the summer when the sun does not set before 9:30.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very clean and comfortable furnishings and bathrooms, but less comfortable in the heat of summer.

Activity Reviews

Self-guided visit of Le Chateau Clos Lucé (tickets only)

France

A fascinating small chateau where Leonardo da Vinci spent his last years. The gardens were huge and the life size interactive inventions are fun for all ages to see brought to life. We could have spent even more time there.

Chambord, Chenonceau & Lunch at the Château - Full Day

France

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wine & Chateaux tour : Villandry and Château d'Ussé - Full Day Tour

France

Quality of Experience

Guides, Drivers and Staff

Transport

Aleksandra planned an incredible trip to Ireland for my father and me, and we couldn’t be happier with the experience. From the very beginning, she was professional, attentive, and thoughtful in curating an itinerary that suited both our interests and pace.

What really stood out was her responsiveness, not just during the planning phase, but throughout our actual trip. When a few last-minute changes came up, she handled them quickly and efficiently, taking the stress out of the situation entirely.

Thanks to Aleksandra, we had a seamless, memorable journey through Ireland. I highly recommend her and Kim Kim to anyone looking for to plan their next trip!