Kimkim Trip Reviews

The trip was very well organized, seamless transitions, all transfers were timely, we never felt rushed, short of time or being late. Jessica was sending us messages with heads up before every event and/or transfer. The hotels were excellent and in great locations, right in the middle of the activities and sightseeing places. The tour guides Sebastian, Danny and Kim, did a great job. We spent long days with them. Excellent English, very nice presentations, and the fund of knowledge, perfect pace and very informative! We felt we were very well taken care of.
On a separate note, I booked this trip only three weeks before the actual departure date, so everything was sort of last minute. I was very impressed at how quickly kimkim managed to create a very nice itinerary and do all the booking. So, thumbs up to your whole team!

Fabulous support all around--from Alex and his epic planning and clarity, to the support during the trip with my changing some plans around. The hotels were fabulous, the adventures planned were spot-on. I will book with Kim Kim again and have already recommended them many times!

We recently took a 9-day trip to South Africa, which was arranged by Kimkim Travel Agency and tailored to our specific needs. We visited multiple places (cities and safaris) by car and plane. The agent named Nokuthula meticulously planned each day, with every detail in mind, and ensured the accommodation met our standards and that each connection was seamless and timely, such as airport pick-up and drop-off. During the trip, Nokuthula would text us with updates each day, making us feel more secure and safe in a completely unfamiliar environment. Whenever we had a question, her response was always within a few minutes. We are very impressed with her work ethic and dedication.

We would highly recommend Kimkim and Nokuthula to our friends who are interested in visiting South Africa. No one will be disappointed if they choose Kimkim to be their travel agent.

We had a great time. All the connections between stops worked out just fine. The guides were wonderful. Enjoyed our time there very much.

If you're a travel advisor collaborating with a multi-generational family on a stay in Tuscany and/or the Amalfi Coast, you owe it to yourself to reach out to Italy Charme (Melanie is my go-to there) to have as your in-country partner. They go above and beyond to make sure clients experience Italy like a local! No question I (or any of my clients' 1000s ;)) had was too difficult (or dumb) for them to assist me -- making me look like the expert in the US with my expert partners in-country in Italy. We had worked on this itinerary for over 6 months, and Melanie (and the rest of the team at Italy Charme) allowed me to breathe a sigh of relief, even while my clients (family of 10, ages 3 to 85) were going from one villa to the next . . . and all the little towns worth seeing in between. I wouldn't hesitate to collaborate with Melanie and her team at Italy Charme with future client requests in Italy!

Jamal is the best guide I’ve ever had! From the moment we arrived, he went out of his way to make us feel comfortable and safe. We ended up going out the wrong door at the airport, and he called us to figure out our location and find us. We didn’t have to stress at all, especially since it was late at night.

Every day he came to pick us up, he was punctual and friendly. When we needed more time to get ready, he was patient while also making sure we had enough time to enjoy our day full of activities.

Jamal was honestly one of the highlights of the trip! He went above and beyond by taking photos for us, making sure I had snacks and plenty of bathroom breaks (which I especially appreciated since I’m pregnant), sharing his knowledge of the different cities, and keeping us entertained during the long drives. We’ve been telling all are friends and family about his amazing hospitality!

This was my second client trip in Italy, where I was able to collaborate with Melanie and her team at Italy Charme. Her (and their) assistance in helping me understand the intricacies of the two destinations that I wasn't that familiar with (Palermo/Sicily, and Puglia) was how it started, and their care for my clients during their entire time in Southern Italy-- even changing tours at the last minute-- was the icing on the cake for how they made us look like Rock Stars to our shared clients. They even assisted me with snags that neither of us could have planned for (caused by the clients) without creating more chaos or issues. I highly encourage other Travel Advisors and agencies to collaborate with Italy Charme for your client needs in all of Italy-- you won't regret it!

We had an amazing 2-week trip in Bali and Lombok! First, everyone loooooved Tejaprana Resort and Spa in Ubud. It was amazing in all ways -- the property, our rooms with pools overlooking the jungle, the spa, the food, the service, the passionfruit drinks! We stayed for 5 nights and could've stayed longer.
Mt Batur hike - It was exactly what we anticipated. Glad we had a beautiful sunrise as we knew that's not guaranteed. The hike was tough in parts but totally worth the 2am wake up call.
Bike ride from Kintamari -- This was in the top 3 activities for the group. Amazing day! The two guys from Infinity were wonderful. It was an exhilarating day cycling through the villages and countryside.
Cooking class -- Excellent. However, it lacked some "intimacy" because of its scale. There were 3 other classes happening at the same time. Good food in a beautiful home, though. [I'd skip the market tour next time.]
Overall food in Ubud -- We ate really well...from Compound Warung to Mozaic. Breakfast and snacks at Tejaprana were delicious!
The traffic in Ubud was NO JOKE. We were glad we hired Edi to get us around a couple of those nights. We did use Grab a few times and that worked out for us, as well.
Budi (tour guide)-- What a great guy! So full of life and an amazing sense of humor. We enjoyed our time with him which was only the one day (as we did Pasir Putih the following day instead of Lempuyang). We got to Besakih early before the crowds which was really nice. We had the place to ourselves. And Tirtagangga brought a smile to our faces. Who doesn't love feeding koi and eating ice cream? :)
Amed -- Stayed at the Griya which had pros and cons. I think we would have given it 5 stars had we not just stayed at Tejaprana. The coastal view from the pool made up for it, though. And good food in their restaurant.
We opted for a day at Pasir Putih beach instead of visiting Lempuyang due to the crowds. Edi (driver) took us. He seemed pleased that we wanted to go there. Wow what a beautiful beach. Quiet. Cheap, great warung food and beers. Perfect weather. Super relaxing. A memorable day for us.
Sunset boat ride and BBQ -- The boat ride was lovely and HOLY COW the BBQ was amazing. We didn't know what to expect but it exceeded our expectations! Quite a spread.
Our guide in Lombok-- Maliki! Too much to type but we will probably keep in touch with him. Really great guy. :)
Snorkeling was a good day. So many turtles which made it memorable...a really nice day on the Gilis and in the water.
The Mahagiri Villas in Sanur were great. We arrived and checked in and congregated at one villa, ordered a bunch of snacks and beer, sat in the pool. We were happy.
Then we pulled ourselves together and walked the backstreets of Sanur and wished we had had one more night there, fyi. Lovely town. Walkable. Hit the night market. Ate dinner on the promenade. It was an ideal final day.
And Edi (our driver).
EDI!
Loved him. He's great. We established so much trust with him. What a good guy.
Last but certainly not least -- Marc. Our travel specialist. We were so glad we took his advice on so many things...staying at Tejaprana (it wasn't our first choice), the bike ride he picked, hiring Edi for additional driving services. I could go on and on. Marc is a great communicator and we were tough customers. We highly recommend using Marc. We'd take this trip all over again.

Lucie was instrumental in setting up a fun and realistic itinerary for our trip to France. She was very responsive to all of our inquiries both before and during the trip and managed many important details for us. Chloe was great on our walking tour of Aix en Provence. Greg was an informative guide for our trip to the Luberon Villages. Thank you for your support and would definitely use your service again.

We went to Japan for 11 days. I will not lie to you and tell you that I was not nervous. However, been with kimkim made this so easy. We had amazing guides who all spoke English justice fluently as I do. We had drivers Medicine train stations and airports. They would not leave until they were ensured that we were checked into the hotel. I have not had a more seamless vacation in the United States and to have this kind of experience in a foreign country was nothing more than a miracle. I cannot tell you how skeptical I was about this, but our tour guide, Hal, in Tokyo had spent 12 years in Houston. Our tour guide in Kyoto, Khang, was actually in the United States Navy and grew up in California. Our tour guide in Osaka had spent eight years in United States. Not only do they speak the language, but they also helped us negotiate prices on things we were trying to buy. For example, my wife wanted to buy a fairly pricey purse at one of the resale shops in our tour guide, not only recognized that we were being up charged than negotiated down the price. I wish that I had done this years ago. If this is what traveling the world was like, then I have absolutely no reservation reservations.

What a wonderful trip to Norway! Christina was very knowledgable, responsive and helpful. Highlights were Aurland, the Fjord boat cruise and Lyngen.

There wasn’t a detail left untouched for our trip to Iceland. Gummie was incredibly thorough. For ease of use I had our pdf of the trip printed into a presentation book and we kept it in the car with us, plus now it’s a great detailed keepsake. The rental from Blue Car came with WiFi and we found that to be so helpful. Each hotel stay was perfect and went beyond expectations for unique settings, boutique style rooms and staff experience. We found the restaurant recommendations super helpful as well as tips like getting wine or liquor at Duty Free in the airport upon arrival. We packed appropriately for all kinds of weather and went out on our adventures regardless of weather until the unexpected snow storm in the East Fjords changed our plans. We made a quick plan B to enjoy the Vok Baths and a quiet rest day. Overall, we loved our entire Iceland experience and the KimKim service was excellent.

My friend and I were planning a girls trip to take a break from our mommy duties and experience Switzerland, and working with KimKim made the entire process seamless from start to finish. My friend initially booked through KimKim, and we were connected with Valentine, who helped us plan an absolutely incredible trip.

I can’t emphasize enough how easy and stress-free the entire experience was. Valentine took all of our ideas—everything we wanted to do, the places we hoped to visit, and the budget we had in mind—and turned it into a truly magical itinerary. Every detail was thoughtfully planned, allowing us to fully enjoy our trip without worrying about logistics.

Honestly, I’m not sure how we would have been able to coordinate all of the activities and hotels on our own. Thanks to Valentine, everything flowed perfectly. It was such a smooth, enjoyable process with an unforgettable result.

I would highly recommend using KimKim for anyone looking to plan a trip like this in the future.

Working with Eirini was so easy. she listened from the very beginning as to what we were looking for in our vacation and then magically made it happen. She worked within my budget and each adventure was better than the last. Our drivers were always waiting for us, always spoke English beautifully, and made sure we arrived to our next destination safely and on time. Our guides were knowledgeable. We had just enough down time to spend walking through towns and experienced the people around us. I would highly recommend Kim Kim Travel Agency and Eirini specifically.

I had the best time in Costa Rica. Adam was so helpful and the place we stayed was amazing. I missed my flight getting there and Adam arranged for someone to pick me up at the airport. That was so nice because it was upsetting and stressful and having Kim Kim to help me made it so much better.

The place we stayed was amazing. We all want to go back and bring our families. The people at our resort were all so nice. It was like a wellness retreat. We loved the people, the place, the food and the tour we did ( the hike and waterfall) we all enjoyed.

I would let people know to bring cash 😊
I will call Adam again to help with another trip.

good locations for hotels, easy use of transit, great tours and suggestions, enjoyed the world heritage windmill visit, a better explantion of providor of boat cruise.

Hotel Reviews

The Collector Hotel

The Hague

great service and advise for transit use by staff, excellent breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mai Amsterdam

Amsterdam

Great staff, luggage didn't arrive for 2 days provided some necessitiew

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rotterdam - Kinderdijk windmills by water shuttle

The Netherlands

great experience and visuals

Quality of Experience

Guides, Drivers and Staff

better explanation od subway to boat dock, got info from hotel staff

Transport

both public transit and boat ride not well explained.

Delft - Royal Delft Blue Pottery

The Netherlands

did't go went to the Vermeer Museum for an explanation of his works and techniques that was informative

The Hague - Mauritshuis Museum

The Netherlands

great, audio guide infrmative

Quality of Experience

Guides, Drivers and Staff

Transport

public transit and walking

Haarlem - Cycling to the beach of Bloemendaal

The Netherlands

great experienc, beautiful scenery, regret only doig short ride secondary to weather.

Quality of Experience

Guides, Drivers and Staff

bike staff great

Transport

Amsterdam - Day trip to Haarlem by train

Amsterdam

great experience and visuals

Quality of Experience

Transport

public trans port good, a little better explanation on nhow to get to the boat shuttle and what to expect would have been appreciated

Amsterdam - Anne Frank House

The Netherlands

Had gone to the dutch resitance museum prior so we were a little desensitized to all the horrors, realizing if they were not discovered so close to the end they might of survived was crushing.

Quality of Experience

Transport

we walked from the resitance museum to this location, street scenrey was great, had a bit to eat prior to visit

Amsterdam - Resistance Museum

The Netherlands

great historic information, we walked there from our hotel

Quality of Experience

Transport

we walkes that day extensively

Amsterdam - Explore wetlands by canoe (2hr)

The Netherlands

change of pace good visuals

Quality of Experience

Guides, Drivers and Staff

our guide thru wetlands great

Transport

public

Amsterdam - Rijksmuseum

The Netherlands

Fun actually met an old friend from 40 yeats ago and toured the museum with them.

Quality of Experience

Transport

public

Amsterdam - Canal cruise (join in)

The Netherlands

swithed fro recorded to skipper on explanations

Quality of Experience

Guides, Drivers and Staff

Transport

Amsterdam - Van Gogh Museum

The Netherlands

very informative, easy to get to!

Quality of Experience

Transport

Amsterdam - Private guided historic city walk

The Netherlands

guide knowledgable and gave us the tour we wanted

Quality of Experience

Guides, Drivers and Staff

Public transport pass Netherlands (OV chip card)

The Netherlands

ease to use

Quality of Experience

Guides, Drivers and Staff

public transit easy to use, private walking tour was great,

Transport

public transit great

Gustavo helped me plan a fantastic trip to Greece for our family. He patiently worked with me to craft a the itinerary for the unique trip I had in mind, spanning the North to the South, that I would have been hesitant to plan on my own. The Kimkim app and chat/comment functions made planning the trip so much easier than the typical email back and forth, as I could see the detail in all of the hotels and tours we were considering. When I needed to speak in person to Gustavo, that was easy to schedule as well.

All of the guides on our trip were amazing and extremely knowledgeable. Two of our guides (in Mycenae and Monemvasia) were even trained archeologists! Our hiking guides in Meteora and Bali Canyon were experienced guides as was our river rafting guide in the North and our kayaking guide in Epidaurus. We loved our truffle hunting and pasta lunch in the forest as well as our Acropolis tasting tour (a great way to stay awake on our arrival day)! The positives are truly too numerous to mention.

The hotels we picked with assistance from Gustavo all met or exceeded expectations, and each of our car transfers were seamlessly executed, to our pleasant surprise. Communications while in country were easy and responsive when we inquired about making some adjustments for transfers during the course of the trip.

I would not hesitate to use Kimkim again for our next trip and recommend them without reservation!

Hotel Reviews

One&Only Aesthesis

Athens

The bungalows with private plunge pool and patio for each room were jaw-dropping. Every amenity was given thought. Excellent hotel service at check-in and at beach.

Authenticity & Character

Location

Perfect place to relax and unwind before flying back to U.S.

Staff

We had a great experience with the exception of our dinner at Ora restaurant where service was extremely slow and inattentive, especially given the pricetag. However the breakfast experience and staff was fine.

Cleanliness & Comfort

Bungalows were exceptional.

Kinsterna Hotel Monemvasia

Monemvasia Peloponnese

Beautiful hotel with spectacular grounds and authentic feel. We loved our villa with room for all. Breakfast was phenomenal and we enjoyed the pool, padel and spa amenities. Great start to the wind-down and relaxation part of our trip.

Authenticity & Character

Beautiful and comfortable!

Location

It was a short cab ride away from the town of Monemvasia but still worth the tradeoff.

Staff

Cleanliness & Comfort

Authentic Greek resort feel.

Epoch House & The Orange Shop

Nafplio Greece

Hotel was very conveniently located in Nafplio which made up for its shortcomings (lack of restaurant and amenities).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel and rooms were clean but beds were lumpy and uncomfortable unfortunately.

Tsikeli Hotel Meteora

Meteora

Although a “3-star” hotel we very much enjoyed our stay and having some additional rooms to spread out in. The affiliated restaurant had great food and the hotel staff was very accommodating.

Authenticity & Character

Location

A short walk from the larger town of Kalabaka but still very convenient.

Staff

Cleanliness & Comfort

Electra Metropolis

Athens

Conveniently located with excellent breakfast on rooftop restaurant overlooking the Acropolis. 5 star status commensurate with a city hotel.

Authenticity & Character

Location

Easily walkable to Acropolis and neighborhoods.

Staff

Cleanliness & Comfort

Activity Reviews

Truffle Hunting & Mushroom Museum Tour

Meteora

This experience was a nice interlude to our Meteora hiking adventures. It was cute spending some time with the truffle hunting dog, and the picnic lunch of freshly made truffle pasta in the wood was a memorable experience.

Quality of Experience

Food

Delicious -I wish we could have shipped it home to eat again!

Guides, Drivers and Staff

Transport

Rafting Adventure in Meteora

Meteora

Although not the Vikos Gorge, and although rapids were only Level 2-3, we still enjoyed our day on the water. Rafting guide was great and it was a unique and beautiful experience rafting amidst the Meteora rocks.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Pindus Mountain Villages & Trikala

Meteora

Guide was knowledgeable and van driver good but tour overall was not so interesting to warrant the 7 hours dedicated to it. History of archaelogical excavations was most interesting part.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Sunset Hermit Caves Hike

Meteora

This was our first intro to Meteora and we enjoyed having knowledgeable and experienced guide and hiker to help familiarize ourselves.

Quality of Experience

Guides, Drivers and Staff

See above. Transfer arrived timely and worked closely with our guide.

Transport

See above.

Guided Wine Tasting in Historic Athens

Athens

We lived our guide who was knowledgeable about Athens neighborhoods although not wine. The tour was a nice tour of neighborhoods but did not comport with tour description in many respects.

Quality of Experience

Guides, Drivers and Staff

Neighborhoods of Athens Discovery Walk

Athens

Enjoyed seeing non-touristy neighborhoods and secret ruins along with major attractions such as government buildings.

Quality of Experience

Guides, Drivers and Staff

Private Acropolis & Highlights Walk with Food Tastings

Athens

Guide was knowledgeable and kept us engaged despite jetlag.

Quality of Experience

Incorporation of tasting in tour broke things up and avoided us having to figure out dining plan during out first day.

Guides, Drivers and Staff

Meeting points could have been better explained, the tour company for Saint Micheele did not provide the transit {10 passenger van that you descibed.] We were placed on a bus with alot of people, we got a tour with another couple who were spanish, single guide thru the abbey, slowed visit time because of double translation

Hotel Review

Hotel Brighton

Paris

great location, staff is very helpful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

From Paris to Mont-Saint-Michel: Abbey, Village & Bay

Paris

guide was great, put on bus with alot of people instead of the small coach for ten as promised or explained in your guide. Unfourtunaely guide had another couple who only spoke spanish, slow time thru abby tour because of double translation.

Quality of Experience

Guides, Drivers and Staff

guide great transit large bus, put on last, poor visibilty of country side.

Transport

large bus, poor sitting put on last, no ten passenger coach

Early Seine River Gourmet Dinner Cruise

Paris

resonable meal and little miss communication with staff served expresso at end of dinner instead of decaf coffee latta, graet bridge sites an explanation of the various bridges would have been great to enhance the experince,

Quality of Experience

Food

served expresso instead of decaf latte after dinner, not corrected

Guides, Drivers and Staff

Transport

used privat transport fromVersailles to the river that was good, we arranged that

Paris Museum Pass

Paris

We used it for visisiting the Louvre for & hours [art overload] and to go to Versailles, It would of helped to gett a better handle on its use.

Quality of Experience

🔸 Eiffel Tower : Reserved Access to the Summit + Audio guide

Paris

better on start point, we actually went to the tower first and denied access, went to location thanks to MAPS APP, eventually founf the guide, a better explanation on this would have helped, we thought the confirmation number was our access to the tower.

Quality of Experience

Guides, Drivers and Staff

Private Notre-Dame & Sainte-Chapelle Visit with Priority Access

Paris

excellent guide, knew the history and archectecture

Quality of Experience

Guides, Drivers and Staff

Hidden Corners Bike Trip

Paris

great guide, felt safe with the streets taken

Quality of Experience

Guides, Drivers and Staff

We had a wonderful family trip. It was great getting to spend time with our adult children for a whole week. We loved the experiences that were booked-had a great time with all of them. The problems arose with transportation being to our hotels and to different excursions. It started at the airport and tying to find the driver. My husband was texting the driver because we had a long customs wait. When we tried to call the number wouldn’t work so had to keep walking around until we stumbled upon him and he was where he said he would be waiting. We were given times to meet our drivers for excursions and miss transportation because we were given the wrong time. Had to contact excursions and get on the next van. Our next excursions was a catamaran tour. My husband contacted the company and we found we had to walk down the beach to meet the group. We walked down the beach and they did not have our name on the reservation. We were given the wrong place to meet however the gentleman with the excursion company was able to contact someone and they had space on the boat where we were. Catastrophe averted again. Everything turned out fine but when spending this much money for a trip-all of the details and hassles should have been taken care of for us. We are seasoned travelers from all over the US, Europe,Central America, and Africa-when I am in charge and planning things then I expect to handle lots of issues but when I pay for another-I expect them to handle the details.

What a wonder-filled, awesome experience! I am unable to express the magnitude of our enjoyment and appreciation for your plans, support, and careful analysis and follow-through in creating a vacation we could only have dreamed of!

Hotel Review

Hotel Brighton

Paris

Fabulous room and view! Nice breakfast room. Supportive, kind staff. Could benefit from a doorman at intervals.

Authenticity & Character

Lovely.

Location

Are you serious? It's literally at the Louvre and Musée de l'Orangerie and , convenient to Musée d'Orsay and subway.

Staff

Kind and responsive; offered professionalism when we needed it with a taxi driver ~ simply outstanding.

Cleanliness & Comfort

The rooms were a wee bit cold but so well appointed.

Activity Reviews

Paris Museum Pass

Paris

It was great to allow us the freedom to decide which museums we wanted to visit - we took time to hire a driver to access Versailles - we would have like to have had more time in the gardens (but plan to return in the future ;) and then spent 7 HOURS on another day at the Louvre! Really excellent planning with personal flexibility to allow personal choices to plan our time....superb service with Kimkim!

Quality of Experience

From Paris to Mont-Saint-Michel: Abbey, Village & Bay

Paris

It was fun to be on a bus and see a bit of the countryside, although most of the way is, by necessity, on highways with obstructive (but beautiful) trees limiting sightseeing. The bus was very comfortable, however the guide, while very kind and knowledgeable was very loud and repeating herself in English, French and Spanish which was annoying at intervals.

Early Seine River Gourmet Dinner Cruise

Paris

The site was easy to find, and the staff let us board even before the scheduled time because it was a bit rainy. We had lovely, unobstructed seating and a fabulous, light dinner with a welcome selection of options.

Quality of Experience

Food

Light, delicious fare

Guides, Drivers and Staff

Attentive, accomodating, and competent staff

🔸 Eiffel Tower : Reserved Access to the Summit + Audio guide

Paris

I didn't acquire an audio guide. The guide was courteous but managed the logistics of getting to the tower and negotiating the elevator access, then said good-bye. We were so very crowded in the lift.

Guides, Drivers and Staff

Private Notre-Dame & Sainte-Chapelle Visit with Priority Access

Paris

The guide was courteous, well-informed, and responsive, i.e., carefully retracing to various exhibits in response to our questions. Simply a lovely experience.

Hidden Corners Bike Trip

Paris

Super fun, safe, and informative.

Quality of Experience

Guides, Drivers and Staff

Staff were prepared, experienced, kind, encouraging, and sensitive to safety, which allowed a relaxing opportunity to enjoy riding the streets of Paris.