Kimkim Trip Reviews

4.8
Based on 17,237 ratings
Read 17,237 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our driver, John was amazing. The whole trip ...
Kenya | Jan 28 - Feb 6, 2025

Lauren
Lauren T.
Los Angeles, CA | Reviewed on Feb 09, 2025
Our driver, John was amazing. The whole trip was made by having him with us every day and in every park. Since all the accommodations were over 4 hours apart we spent a lot of time together, (in my opinion this is something that should have been explained during the booking process and planning).
I will say the accommodations started off strong but got worse as the time went on. The first place, Fair acres was nice although the bathroom area did not seem to clean. The second accommodation,...
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Our driver, John was amazing. The whole trip was made by having him with us every day and in every park. Since all the accommodations were over 4 hours apart we spent a lot of time together, (in my opinion this is something that should have been explained during the booking process and planning).
I will say the accommodations started off strong but got worse as the time went on. The first place, Fair acres was nice although the bathroom area did not seem to clean. The second accommodation, Sweetwater was by far the best. The ease of being in the park was well worth the money. The food was absolutely amazing and the wait staff was so attentive. Lake Nakuru lodge was okay, with food that was just okay. We were glad to only stay there for one night. The Masai Mara cultural camp was amazing, and I wish we were able to stay in the regular accommodations for a night. The food was delicious. We did the bush camp which I wish was explained a little better before we booked, but it was a good experience. The last camping was Mara Kimana which was the worst accommodation by far. I would have rather stayed in the park to bypass the streets everyday and made the game drives easier. The caliber of food was not nearly as good as we were used to. The staff was nice, but I had to ask about my laundry multiple times. For dropping it off the bag was forgotten, and then for the delivery we did not get it until around 9pm, when we were leaving early the next morning.
After the safari was completed we went to the airstrip to get a flight to Nairobi to connect to Diani. It was disappointing to learn when we got to the airstrip that an option to go straight to Diani and not stop in Nairobi was an option. I wish this would have been provided for us and given as an option to upgrade for additional cost, we lost most of our day traveling. when we arrived in Diani we were disappointed in our accommodations. We personally do not like all-inclusive, and this place was just that. While the beach was beautiful, the room was okay and the bug net was impossible to work. Any time you tried to close it, the other side opened. Which was stressful in the middle of the night when you got up and then basically had to rearrange all the sides of it.

All in all we appreciate everything Kim Kim did but we would have liked a better explanation of the trip and what it entailed. We did not previously look up anything about traveling to Kenya so we knew nothing of what to expect and I feel like that could have been discussed and explained better.

Hotel Reviews
Diani Sea Lodge
Diani Beach

I had read some reviews on google and trip advisor and requested to change this accommodation but only when it was too late. This was an all-inclusive hotel which would have been nice to know before it was booked. Me and my husband personally do not like these sorts of accommodations and would have rather been booked elsewhere. The room seemed clean, except the bathroom shower pretty much couldn’t drain due to the way it was built and water would get everywhere since there was no door. One of the weirdest things they did was have reusable water bottles full of “clean water” to brush teeth with and such but the fact that they were plastic reusable bottles was very weird. I didn’t want to put my mouth on something someone else had used. They had no water bottles anywhere for purchase, they just used a big jug to fill up everyone’s water. While this is fine, I would have liked to have access to water bottles while in the room. I could see how people get sick from the food. During all services some of the food that probably should have been cold was just left out, who knows how long this was for considering they had to set up for the service. We stuck to food that had been heated or was cooked right in front of us and I think that’s why we didn’t get sick. The bug net that was in the room was a mess. If you tried to close it on one side it opened on the other and felt like it was constantly open. It’s not that hard to have an easy to use bug net so this was really frustrating. We were worried about this because when you closed the door it still looked like it was open, there was cracks on all side that were decently big for plenty of insects to come in. I was thinking since this accommodation was on the beach that there would be beach loungers but unfortunately there was not, all the loungers are on the grass overlooking the beach. It felt like unless you got out there early you couldn’t get a lounger which was pretty annoying. People would leave their stuff there even if they weren’t using it all day. The service was pretty slow since it was all-inclusive. The outside pool bar usually had 2-3 guys working and about 10+ people waiting. At one point I waited 15 minutes for a coffee before I gave up because there was still someone in front of me that hadn’t ordered yet. there was an inside bar but everytime I went over there it was closed, so I’m not sure if they even use that. This place was close to the airport which was nice, but I would not recommend anyone else stay here. It was just okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mara Kimana Camp

We would not recommend this hotel to other travelers. Because it was outside the park getting into the park every day was a hassle, and you had to go through town and be swarmed by people trying to sell you stuff. The tent we were booked was entirely too big for us and had a master and a separate bedroom with 3 beds in it as well. For us, it seemed like a waste and we would have rather been booked inside the park at a nicer accommodation. When we got there I asked about laundry and they informed me they would bring a bag before dinner. This did not happen and I had to go to the front desk to remind them. The shower we took there was freezing and they had to work on the water heater. They did not have many food options for dinner. The WiFi in the tent did not work at all, you basically had to be in the reception area to be able to do anything on your phone. I was told the laundry would be completed before dinner the next night, when we left to go to dinner we still did not have the laundry. I was in the room during turn-down service and she said she would have it after dinner which left us not a lot of time to pack considering we were leaving early in the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

We had a wonderful time here learning about the community and what they have created. We would have liked to have more of an explanation of what this camp entailed. The walk to the bush camp was quite a hike and I would not recommend it for everyone. Once you are up at the camp there is no running water. While they do have a “washroom” it is just a wooden toilet that is covered by an enclosure. We were hesitant to participate in eating the goat, but after seeing it cooked we became much more comfortable. They had informed us that no one has every gotten sick from eating it and that was also comforting. I would have felt better if this was explained to me beforehand. All the staff was very sweet, and we really enjoyed the food offered.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Nakuru Lodge
Nakuru

I would say the only positive thing about this hotel is that it is located in the park. The bed we slept on was by far the most uncomfortable and felt the same as sleeping on the floor. The food was okay, but they did not have that much variety. We would not recommend this place to other travelers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweetwaters Serena Camp
Nanyuki

This was the best hotel we stayed at, we loved the staff and the cleanliness of the accommodations. The front desk was so welcoming, they had tea and coffee available at all hours, and the food for breakfast, lunch and dinner was amazing. There was a decent amount of options every time. At night they would give you a heating pack to sleep with since the tent can get a little cold, and it stayed warm almost all night. We loved staying inside the park so the game drive began as soon as we left in the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

This place was a little far from the airport, and considering we had to drive back closer to the airport on our first day of travel it probably would have been better if we were in a different location. The staff made it easy to check in, the food that was available was okay. It was close to Karen Blixen and Bomas which we did that day. When we arrived the shower did not have any clean towels, but the staff brought some right away. The shower did seem like it needed to be cleaned, especially the doors and the floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Maasai Mara Game Drives
Maasai Mara Game Drives
Masai Mara
Quality of Experience
Guides, Drivers and Staff
Transport
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara
Quality of Experience
Guides, Drivers and Staff
Transport
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto

Should be explained more what this entailes with pictures of where you will be staying, that there is a hike up there, etc.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lake Nakuru National Park Game Drive
Lake Nakuru National Park Game Drive
Nakuru
Quality of Experience
Guides, Drivers and Staff
Transport
Mount Kenya Day Hike
Mount Kenya Day Hike
Kenya

This was a much more difficult hike than I thought it was going to be and we are very active, working out daily and have been on previous hikes before. We would not recommend this activity to other travelers, it is basically all uphill with very little plateaus.

Quality of Experience
Guides, Drivers and Staff
Moses was an amazing guide even though we didn’t go all the way
Transport
Ol Pejeta Conservancy
Ol Pejeta Conservancy
Ol Pejeta Conservancy

We enjoyed both drives

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Feb 10, 2025
Dear Lauren, Thank you for taking the time to share your detailed feedback about your trip. We’re so glad to hear that John made such a positive impact on your experience—having a knowledgeable and reliable guide truly makes all the difference! We appreciate your honest thoughts on the accommodations and travel logistics. Your input is invaluable, and we regret that some aspects did not meet your expectations. We understand how important it is to have clear communication during the planning... Read more

Dear Lauren,

Thank you for taking the time to share your detailed feedback about your trip. We’re so glad to hear that John made such a positive impact on your experience—having a knowledgeable and reliable guide truly makes all the difference!

We appreciate your honest thoughts on the accommodations and travel logistics. Your input is invaluable, and we regret that some aspects did not meet your expectations. We understand how important it is to have clear communication during the planning process, especially regarding travel distances, accommodation details, and available flight options. Your comments will help us improve how we present these details to future travelers.

We’re also sorry to hear that the last accommodation and the experience in Diani did not align with your preferences. We aim to match each traveler’s expectations with the best possible options, and your insights highlight areas where we can refine our recommendations.

That being said, we’re thrilled you enjoyed Sweetwaters, the cultural experience in Maji Moto Maasai Cultural Camp, and the incredible wildlife encounters in Maasai Mara. We truly appreciate you choosing KimKim for your adventure in Kenya.

Thank you again for your valuable feedback.

Best regards,
Joseph

Fantastic South Africa Trip with KimKim – Gre...
South Africa | Jan 26 - Feb 8, 2025

Martin
Martin D.
Argentina | Reviewed on Feb 09, 2025
Fantastic South Africa Trip with KimKim – Great Itinerary, Some Communication Gaps We booked our trip to South Africa through KimKim, and overall, it was a 5-star experience! Our agent, Lucy, put together a very good itinerary, perfectly tailored to our interests. The accommodations, activities, and recommendations were excellent, making for an unforgettable adventure. However, when weather contingencies arose, leading to multiple cancellations, we experienced a lack of communication... Read more

Fantastic South Africa Trip with KimKim – Great Itinerary, Some Communication Gaps

We booked our trip to South Africa through KimKim, and overall, it was a 5-star experience! Our agent, Lucy, put together a very good itinerary, perfectly tailored to our interests. The accommodations, activities, and recommendations were excellent, making for an unforgettable adventure.

However, when weather contingencies arose, leading to multiple cancellations, we experienced a lack of communication from Lucy, which left us uncertain about the next steps. Fortunately, after reaching out to a KimKim agent by phone, everything was quickly sorted out, and the rest of the trip went smoothly.

One of the absolute highlights was our stay at Shamwari. The experience was absolutely gorgeous, and every aspect of that part of the trip exceeded our expectations. From the stunning landscapes to the incredible wildlife encounters and top-notch service, it was truly unforgettable.

Our guides in South Africa, Henrik and Brian, were absolutely first-class and took care of all our needs while we were there.

South Africa was absolutely thrilling, and our entire family came back fascinated and already excited to plan our next adventure. We would definitely use KimKim again!

Hotel Reviews
Belle Maroc
Bloubergstrand

Great Location, but Maintenance Could Be Improved – Belle Maroc Hotel Belle Maroc Hotel is exceptionally well located, making it a convenient spot for exploring the area. However, the general maintenance falls a bit short compared to the other hotels we stayed at. We encountered some electrical issues, which were resolved by running a cable to our TV—not the most elegant solution. The staff was okay, as was the breakfast—nothing exceptional, but nothing to complain about either. Overall, it’s a decent stay with a fantastic location, but it doesn’t quite reach a five-star experience.D

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shamwari Sindile Lodge

A Once-in-a-Lifetime Safari Experience at Sindile Lodge Our stay at Sindile Lodge was nothing short of spectacular. From the moment we arrived, we were met with exceptional service, breathtaking accommodations, and world-class hospitality. The lodge itself is stunning—beautifully designed to blend seamlessly with the natural surroundings, offering luxury, comfort, and an intimate connection with the wilderness. The suites are spacious, elegantly furnished, and provide unparalleled views of the reserve. The food was outstanding, with every meal exceeding our expectations. From gourmet breakfasts to exquisite dinners, each dish was crafted to perfection, making dining an experience in itself. A special thank you to our ranger, Siya, whose knowledge, passion, and enthusiasm made every game drive unforgettable. His deep understanding of the wildlife and the environment added incredible depth to our safari experience. Another heartfelt thank you to our butler, Siya, who went above and beyond to ensure our stay was nothing short of perfect. His warm and attentive service made us feel truly special, and his attention to detail was impeccable. Sindile Lodge is a true gem, offering a perfect blend of adventure and luxury. If I could give it 6 stars, I absolutely would! If you’re looking for an unforgettable safari experience, this is the place to be. We can’t wait to return! ⭐⭐⭐⭐⭐ (but truly a 6-star experience!)

Authenticity & Character
Location
Staff
6 star service
Cleanliness & Comfort
Hunter's Country House

Exceptional Stay at Hunter’s Country House Hunter’s Country House was an absolute gem! The setting is beautiful, with a peaceful and elegant atmosphere that made our stay truly special. The rooms were spacious, charming, and perfectly maintained, offering a luxurious yet cozy experience. The service was outstanding—the staff was incredibly attentive, warm, and always ready to help. The food was excellent, and every detail of our stay exceeded expectations. For those wishing to visit Plettenberg Bay, the hotel is a bit too far away, and you will need a car or driver to go back and forth. That would be the only drawback for staying there. A perfect retreat for anyone looking for tranquility, comfort, and top-notch hospitality. Highly recommended!

Authenticity & Character
Location
It’s not walking distance from Plett
Staff
Cleanliness & Comfort
Whale Coast All Suite Hotel
Hermanus

Great Stay at Whale Coast All Suite Hotel Whale Coast All Suite Hotel was a fantastic choice! The apartment was spacious, and very convenient, located just one block from the beach and inside a shopping mall, making it easy to get groceries and essentials. The breakfast was very good, and the staff was absolutely excellent—super helpful and attentive. A perfect place for a comfortable and hassle-free stay. Good 4 star option

Authenticity & Character
Location
Did not have views of the ocean
Staff
Súper Friendly
Cleanliness & Comfort
LawHill Luxury Apartments
Cape Town

Perfect Location & Modern Comfort – Lawhill Apartments Lawhill Apartments is the perfect place to stay in Cape Town! The location is unbeatable—right in town and within walking distance of the V&A Waterfront. The apartment itself was very modern, spacious, and well-equipped, making for an extremely comfortable stay. The pool was a great bonus, and every aspect of our experience was excellent. Would highly recommend Lawhill Apartments for anyone looking for a stylish and convenient stay in Cape Town!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Africa
Depart Africa
South Africa

Smooth and Well-Organized Departure from Africa Our departure was seamless and well-organized. On Saturday morning, our driver arrived on time and took us swiftly to the airport, making the process stress-free. Everything went smoothly, allowing us to finish our incredible trip on a relaxed note. A well-handled end to an unforgettable adventure!

Quality of Experience
Guides, Drivers and Staff
Transport
Kitesurfing at Bloubergstrand Beach
Kitesurfing at Bloubergstrand Beach
Bloubergstrand

Kitesurfing at Bloubergstrand Beach – A Missed Opportunity but a Great Day We arrived the afternoon before our scheduled kitesurfing session and were lucky to witness Bloubergstrand in all its glory—hundreds of kitesurfers on the water, showing why this is one of the world’s best spots for the sport. It was an incredible sight! Unfortunately, on the actual day of our session, the wind didn’t show up, and we had to cancel. Looking back, we had to cancel other activities earlier in the trip due to strong winds—had we planned kitesurfing on one of those days instead, we probably would have had the perfect conditions. If I could redo the trip, I would definitely make that adjustment. In place of kitesurfing, we made the most of our time with a relaxing walk along the beach, enjoying lunch and dinner at seaside restaurants. It turned out to be a great and chilled-out way to wrap up our trip before heading back to Argentina!

Quality of Experience
Guides, Drivers and Staff
Transport
On Safari
On Safari
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Shamwari Experiences
Shamwari Experiences
South Africa

Shamwari Experiences – A 6-Star Adventure in Every Way As I mentioned before, Shamwari was a truly 6-star experience. We had incredible opportunities to see all the animals in their natural setting, making every game drive unforgettable. The wildlife, the landscapes, and the expert guidance from our rangers made it an exceptional adventure. Beyond the safari itself, the gourmet experience was outstanding. A special highlight for us was the care and attention given to my three kids, who are gluten-intolerant. The staff went above and beyond to create a special menu for them, ensuring they had the same high-quality dining experience as everyone else, despite their dietary restrictions. Shamwari exceeded every expectation, not just in wildlife and luxury but in its outstanding hospitality. It was truly an experience we’ll never forget!

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive at Shamwari Game Reserve
Arrive at Shamwari Game Reserve
South Africa

Arriving at Shamwari Game Reserve – A 6-Star Welcome! Shamwari was the absolute highlight of our trip. From the very first moment, we were warmly welcomed with hot tea and the friendliest staff, setting the tone for an incredible stay. We were fortunate to go on a safari the same day we arrived, making our first day at Shamwari already a 6-star experience. Everything about it—service, atmosphere, and the excitement of the wildlife—was beyond expectations. From the start, it was clear that Shamwari is a truly special place. We couldn’t have asked for a better beginning to this unforgettable adventure!

Quality of Experience
Guides, Drivers and Staff
Transport
Bloukrans Bungy with Bridge Zipline
Bloukrans Bungy with Bridge Zipline
South Africa

Bloukrans Bungy & Bridge Zipline – A Thrilling, World-Class Experience Only Valentina was brave enough to take on this adventure, and it turned out to be one of the absolute highlights of our trip! Bloukrans Bungy holds the world record for the highest bungee jump, and the entire operation is run with the utmost professionalism. The facility is extremely safe, with top-quality, well-maintained equipment that gave us full confidence in the experience. The jump itself was absolutely awesome—pure adrenaline! They also offer a video package, which is a great way to relive the moment and make the experience even more memorable. For anyone looking for the ultimate thrill, this is a must-do. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Tsitsikamma Canopy Tour
Tsitsikamma Canopy Tour
South Africa

Tsitsikamma Canopy Tour – A Well-Run and Fun Experience The Tsitsikamma Canopy Tour was a very good experience—safe, well-organized, and professionally run. The guides were great, and everything was done with a high level of care. Since we had done a similar experience in Costa Rica, this felt familiar, so it didn’t have the same thrill for us. Some of the ziplines were a bit less exciting than others, but overall, it was still a fun and enjoyable activity. If you haven’t done a canopy tour before, this is definitely a great option and worth trying!

Quality of Experience
Guides, Drivers and Staff
Transport
Tsitsikamma Segway experience
Tsitsikamma Segway experience
South Africa

Tsitsikamma Segway Experience – Fun and Unique! This was a really fun activity, especially since we had never ridden Segways before! It was a great way to explore the area in a different and exciting way. What made the experience even better was our guide—absolutely fantastic! They made sure we felt comfortable, kept the tour engaging, and added to the overall enjoyment. It was a very, very nice experience, and I would definitely recommend it for anyone looking to try something new and have a great time in Tsitsikamma!

Quality of Experience
Guides, Drivers and Staff
A very special note on the guide for this experience
Transport
Kayak, Lilo and Cliff Jumping on the Storms Rivier
Kayak, Lilo and Cliff Jumping on the Storms Rivier
South Africa

Kayak, Lilo, and Cliff Jumping on the Storms River – A Fantastic Adventure! This was a very good experience and one of the highlights of our time in Tsitsikamma. We loved the kayaking, especially going out into the ocean—it was safe, well-organized, and the guides were excellent. After paddling into the river, we continued through beautiful surroundings with top-quality equipment. The experience was a mix of adventure and fun: we hiked, paddled to some rocks, crossed them, and then floated on inflatable rafts (similar to lilos). It was a unique and relaxing way to enjoy the stunning scenery. We took some great pictures and had an amazing time. Definitely an experience worth doing!

Quality of Experience
Guides, Drivers and Staff
Transport
Tsitsikamma National Park Walk (guided or self-guided)
Tsitsikamma National Park Walk (guided or self-guided)
South Africa

Tsitsikamma National Park Walk – A Scenic and Enjoyable Experience Our visit to Tsitsikamma National Park was a nice and enjoyable experience. We did the walks, took in the beautiful views, and had a great time exploring the area. The landscapes were stunning, and it was a peaceful way to connect with nature. Compared to some of the more mind-blowing experiences on our trip, this one felt like a step below, but it’s still definitely worth doing. If you enjoy scenic walks and coastal beauty, it’s a great addition to any itinerary!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Cango Caves
Explore Cango Caves
South Africa

Explore Cango Caves – A Good Stop, but a Long Journey Visiting the Cango Caves was a good stop during our trip, offering an interesting and well-organized experience. The caves themselves were impressive, and the guided tour was engaging and informative. However, the downside of that day—especially since it was my birthday—was the incredibly long drive. We spent about 6 to 7 hours in the car, which made the day feel exhausting. Looking back, I might have chosen to take a short flight instead of enduring such a long drive. That said, the caves were worth seeing, and overall, it was still a good experience despite the travel time.

Quality of Experience
Guides, Drivers and Staff
Transport
Shark Cage Diving
Shark Cage Diving
South Africa

Shark Cage Diving – A Truly 6-Star Experience! One of the absolute highlights of our trip! Everything about this experience was flawless. The company that took us out was incredibly professional—they explained everything clearly, provided an excellent introduction, and made sure we had top-quality wetsuits. Their attention to detail was exceptional. We were extremely lucky to see plenty of sharks, and the feeling of being in the cage, up close with these incredible creatures, was absolutely mind-blowing. After getting out of the water, we were welcomed with a hot shower inside our wetsuits—something we had never experienced before—and a cup of hot chocolate, which made it even more special. This was truly an unforgettable adventure, and I would highly, highly recommend it. If I could give it 6 stars, I absolutely would!

Quality of Experience
Guides, Drivers and Staff
Transport
Marine Big 5 Boat Tour
Marine Big 5 Boat Tour
South Africa

Marine Big 5 Boat Tour – Canceled but Great Replacement! Our Marine Big 5 Boat Tour was unfortunately canceled due to weather conditions, but we were offered a quad biking experience instead—and we ended up really enjoying it! The quad biking was different from what we originally planned, but it was safe, fun, and a great way to explore the area. We had a fantastic time and truly enjoyed the experience. Although we missed out on seeing marine life on this tour, our cage diving experience gave us a great feel for the ocean and its incredible wildlife. In the end, everything worked out, and we had an amazing adventure!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner/ Lunch Recommendation: Authentic Coastal Dining at Perlemoen Restaurant
Dinner/ Lunch Recommendation: Authentic Coastal Dining at Perlemoen Restaurant
Hermanus

Authentic Coastal Dining at Perlemoen Restaurant Perlemoen Restaurant was a nice stop during our trip. The highlight was definitely the food—we had the best fish of the entire trip, cooked to perfection with fresh, high-quality ingredients. However, the restaurant was quite crowded, and we couldn’t find a great table with a view of the ocean, which would have made the experience even better. Despite that, the meal itself was excellent, and it’s a good spot for those looking for fresh seafood in a coastal setting.

Quality of Experience
Guides, Drivers and Staff
Transport
Noordhoek Beach Horse Rides
Noordhoek Beach Horse Rides
South Africa

Nice Horse Ride, But Not What We Originally Planned Our original plan was to do a beach horse ride at Noordhoek, which we were really looking forward to. However, due to weather conditions, it was changed to a ride along the mountains instead. The experience itself was pleasant—the guide was very friendly and experienced, and the scenery was beautiful, with a peaceful ride through the vineyards. However, it was a very easy walk, and I would have liked the opportunity to trot or gallop a bit. The timing of our ride made it quite hot, and we couldn’t help but feel that the beach would have been a much better setting. That being said, we understand that the change was necessary due to the weather. Overall, it was a nice experience, just not quite what we had hoped for.

Quality of Experience
Guides, Drivers and Staff
The guide was a Pro
Transport
Cape Peninsula & Penguins Excursion
Cape Peninsula & Penguins Excursion
South Africa

Spectacular Cape Peninsula – Penguins Were Okay Our trip to the Cape Peninsula was absolutely outstanding—definitely a 5-star experience! The landscapes and views were breathtaking, making for an unforgettable day. Every stop along the way was stunning, and we truly enjoyed exploring this beautiful region. The visit to the penguins was okay, but a bit too crowded for our taste. It was still nice to see them, but it didn’t quite match the spectacular experience of the Cape Peninsula itself. We were originally supposed to do a kayaking tour, which would have been a great addition, but unfortunately, it had to be canceled due to the weather. Despite that, it was a fantastic day overall!

Quality of Experience
Guides, Drivers and Staff
Transport
Table Mountain Adventurous Hike & Cable Car Descent
Table Mountain Adventurous Hike & Cable Car Descent
Cape Town

Amazing Alternative Hike – Lion’s Head Instead of Table Mountain Our original plan was to hike Table Mountain, but due to weather conditions, we had to switch to Lion’s Head at the last moment. The change was handled seamlessly, and honestly, we couldn’t have had a better experience! The hike was excellent—challenging but rewarding, with breathtaking views throughout. Our guide was exceptional, making the experience even more enjoyable with great insights and a perfect pace. Although we missed Table Mountain, this alternative turned out to be an unforgettable adventure. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Feb 10, 2025
Dear Martin, Thank you so much for taking the time to leave such a detailed and thoughtful review. It truly means a lot to me and the SALTY Travel team to hear about your experience, and I’m thrilled that your trip to South Africa was such a memorable one! I want to acknowledge your comment about the communication gaps during weather contingencies. Initially, I wasn’t actively involved in the communication process, as I had full confidence in my team to handle everything smoothly. However,... Read more

Dear Martin,

Thank you so much for taking the time to leave such a detailed and thoughtful review. It truly means a lot to me and the SALTY Travel team to hear about your experience, and I’m thrilled that your trip to South Africa was such a memorable one!

I want to acknowledge your comment about the communication gaps during weather contingencies. Initially, I wasn’t actively involved in the communication process, as I had full confidence in my team to handle everything smoothly. However, once you expressed that you’d prefer to deal directly with me, I made sure to step in and communicate with you personally. So it wasn’t a lack of communication but rather a reflection of my trust in my team’s ability to manage things effectively. That said, I appreciate your feedback, and we’ll refine our approach to ensure an even smoother experience for future travelers.

I’m especially happy to hear that you and your family were pleased with the selection of properties—I always aim to choose accommodations that best suit the needs of each traveler, and it’s wonderful to know that the stay at Shamwari, Lawhill Apartments, Whale Coast All Suite Hotel, and Hunter’s Country House all lived up to your expectations. Shamwari truly is an unforgettable experience, and I’m delighted that you enjoyed every aspect of it.

Your detailed insights on the activities, accommodations, and logistics are incredibly valuable, and we’ll use this feedback to fine-tune things even further. We will be looking into improving how we handle last-minute changes due to weather and making sure there’s always clearer communication around contingencies so guests feel reassured every step of the way.

Thank you once again for trusting us with your South African adventure! I’m so happy to hear your family loved the experience and that you’re already looking forward to planning the next one. It was an absolute pleasure working with you, and I’d love to assist with any future travels.

Wishing you all the best, and I hope we get to plan another unforgettable journey for you soon!

Best regards,
Lucy Berndt
SALTY Travel

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Galapagos Islands | Jan 23 - Feb 2, 2025

Jarka
Jarka G.
Newark, NJ | Reviewed on Feb 09, 2025
Our Galapagos Islands trip was an absolute dream come true! From the moment we first talked with Alvaro and later Jacquie from Kimkim Travel/Responsible Travel, we knew this was going to be a truly special experience. They handled everything with utmost professionalism, even when we had delay upon our arrival in Quito. Our guides were nothing short of fantastic—friendly, knowledgeable, and incredibly passionate about the islands. It was challenging to single them out, as each one was... Read more

Our Galapagos Islands trip was an absolute dream come true! From the moment we first talked with Alvaro and later Jacquie from Kimkim Travel/Responsible Travel, we knew this was going to be a truly special experience. They handled everything with utmost professionalism, even when we had delay upon our arrival in Quito.

Our guides were nothing short of fantastic—friendly, knowledgeable, and incredibly passionate about the islands. It was challenging to single them out, as each one was exceptional in their own way. They took us to breathtaking locations on land, in the water, and introduced us to a diverse array of wildlife and marine life ecosystems. Their stories were simply incredible and left us in awe.
The accommodations were cozy, clean, and the staff was incredibly welcoming, especially at Ilatoa Lodge, Ninfa Lodge, and Loja Hostel.
I am so grateful for this unforgettable experience. If you’re planning a visit to the Galapagos Islands, I highly recommend Kimkim and their incredible team.
Thank you so much, Jacquie and Alvaro!

Hotel Reviews
Casa de Nelly
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Loja Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Ninfas
Puerto Ayora

Exceptional staff. Accommodations perfect. Close to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ilatoa Lodge
Quito

Absolutely gorgeous! Staff extremely helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome Back to Quito
Welcome Back to Quito
Ecuador

Great evening in downtown Quito with Jacqui, our tour administrator. Yummy food and great company. Celebrated Jarkas birthday!

Quality of Experience
Guides, Drivers and Staff
Transport
Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

I was unable to go on this trip.

Afternoon Bay Tour in Santa Cruz
Afternoon Bay Tour in Santa Cruz
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

First time I snorkeled. Incredibly supportive staff. I saw sharks, sea turtles, and a sea horse!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking the Sierra Negra  Volcano
Hiking the Sierra Negra Volcano
Galapagos Islands

Very rigorous hike. I’m 75 and opted to do the last 3 miles. I finished it but not in time for the rest of the group. They had to catch another tour, so they sent a private escort for me and my friend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

Loved this trip. Saw iguanas and red bellied frigates.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

We got to the highlands and spent the afternoon with the tortoises. Never got to the Charles Darwin Center.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Ecuador: Let Your Adventure Begin!
Welcome to Ecuador: Let Your Adventure Begin!
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 10, 2025
Dear Mary Margaret,
Thank you so much for your kind words!
We are so happy to hear that your Galapagos trip was such a dream come true 😊 It was a pleasure to be part of your journey and to ensure everything went smoothly despite the initial delay. We appreciate your feedback, and, all the staff involved in this journey will be more than happy to read your review, as a result of teamwork, so thank you for everything you can let us know about this adventure. Mary Margaret, Donna, and... Read more

Dear Mary Margaret,
Thank you so much for your kind words!

We are so happy to hear that your Galapagos trip was such a dream come true 😊 It was a pleasure to be part of your journey and to ensure everything went smoothly despite the initial delay.

We appreciate your feedback, and, all the staff involved in this journey will be more than happy to read your review, as a result of teamwork, so thank you for everything you can let us know about this adventure.

Mary Margaret, Donna, and Marco, thank you so much for enjoying this trip including Quito City for a truly special evening! When you had the opportunity to taste the Ecuadorian Gastronomy at Casa Manuela, to say Cheers one more time for your birthday with an Ecuadorian Wine, it was a wonderful and special moment.

Wishing you many more incredible adventures ahead, and hopefully, our paths will cross again someday.

Sunny regards from Quito 😊
Alvaro, Jacquie, and Responsible Travel Staff

Stanley our driver was amazing!!
Kenya | Jan 30 - Feb 5, 2025

R
Roger C.
Dallas, TX | Reviewed on Feb 08, 2025
Stanley our driver was amazing! He was always on time and provided much insight into places to go and things to see and very flexible if we wanted to vary from the assigned itinerary and schedule. Read more

Stanley our driver was amazing! He was always on time and provided much insight into places to go and things to see and very flexible if we wanted to vary from the assigned itinerary and schedule.

Hotel Reviews
Ashnil Mara Camp
Maasai Mara

This hotel and facility was amazing and very clean and so unique with the tent cabins and the culture at the dining facility.

Authenticity & Character
The Massai members that did the chanting and dancing at our meal were exceptional!!
Location
Staff
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

We spent one night at the bush Camp and it was amazing, what an experience we will never forget!

Authenticity & Character
Unreal in that it was authentic Massai life style and culture.
Location
It was definitely located in the rough but that is what we requested and received.
Staff
Cleanliness & Comfort
Naivasha Sopa Lodge
Nairobi

Very nice location and great accomodations.

Authenticity & Character
Location
Located close to the lake and we were able to see the hippos when they came upon land near our facility. (We were protected by an electric fence so there was no threat to us.
Staff
The staff carried our luggage to our rooms and back to the lodge the next day.
Cleanliness & Comfort
Very clean and the staff was very congenial at the dining facility.
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

Quiet with good service and very personable personnel. A nice hotel and good food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Maasai Mara Game Drives
Maasai Mara Game Drives
Masai Mara

Our driver, Stanley was very knowledgable and we really had alot of fun with him. He knew where to go to see the animals and knew his way around for game drives.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto
Quality of Experience
Food
Guides, Drivers and Staff
The Massai people were amazing!!
Transport
Lake Naivasha Boat Tour
Lake Naivasha Boat Tour
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Giraffe Center
Giraffe Center
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
David Sheldrick Wildlife Trust
David Sheldrick Wildlife Trust
Kenya

Sharing with feeding the giraffes was really neat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nairobi National Park
Nairobi National Park
Kenya

We went on several game drives and thoroughly enjoyed our time with the animals we saw and the experiences we had. We went on a Hot Air Balloon ride that was exceptional.

Quality of Experience
Food
Guides, Drivers and Staff
Stanley was an exceptional driver!
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Feb 10, 2025

Hi Roger,

Thank you so much for your kind words! We're thrilled to hear that Stanley made your trip enjoyable with his punctuality, insights, and flexibility. We'll be sure to pass along your compliments to him.

We truly appreciate you trusting us for your adventure in Kenya, and we would love the opportunity to plan another trip for you in the future in other destinations

Best regards,
Joseph

All in all a good trip. Well organized witho...
Costa Rica | Jan 19 - Feb 2, 2025

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Richard M.
Seattle, WA | Reviewed on Feb 08, 2025
All in all a good trip. Well organized without a hitch on all the connections. Costa Rica itself is amazing, if not a little over sold. A couple of the tours were a bit disappointing, especially the Manual Antonio tour thru the park. Way to many people, to commercial and very little wildlife. Hotels were all good except Monte Verde which had a small room and the Wyndham in San Jose which is very dated with bad (very) beds. An upgrade helped, but this one is questionable. Greg and... Read more

All in all a good trip. Well organized without a hitch on all the connections. Costa Rica itself is amazing, if not a little over sold. A couple of the tours were a bit disappointing, especially the Manual Antonio tour thru the park. Way to many people, to commercial and very little wildlife. Hotels were all good except Monte Verde which had a small room and the Wyndham in San Jose which is very dated with bad (very) beds. An upgrade helped, but this one is questionable. Greg and Gustavo, thanks for all of your work, we would not hesitate to use you again now that we have a better idea of what we might like...
Rick and Simone

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Apr 02, 2025
Thank you for your thoughtful review! I’m so glad to hear that the trip was well-organized and that Costa Rica’s beauty made an impact on you. I hear you on the Manuel Antonio tour, is one of the most sought-after activities in the country—it can get a bit crowded and commercial, and I’ll make sure to suggest more off-the-beaten-path experiences and privare options for your next adventure. I also appreciate your comments on the hotels, and I’ll certainly keep your thoughts on Monteverde and... Read more

Thank you for your thoughtful review! I’m so glad to hear that the trip was well-organized and that Costa Rica’s beauty made an impact on you. I hear you on the Manuel Antonio tour, is one of the most sought-after activities in the country—it can get a bit crowded and commercial, and I’ll make sure to suggest more off-the-beaten-path experiences and privare options for your next adventure. I also appreciate your comments on the hotels, and I’ll certainly keep your thoughts on Monteverde and the Wyndham in mind when planning future trips.

It was a pleasure working with you both, and I’m thrilled to know we helped you discover more of what you love. We’d be excited to help you craft another unforgettable journey, now that you’ve got a clearer idea of what you’re looking for!

We enjoyed a fantastic family trip to Costa R...
Costa Rica | Nov 19 - Nov 27, 2024

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Lindsey F.
Kansas City, MO | Reviewed on Feb 08, 2025
We enjoyed a fantastic family trip to Costa Rica! All three locations were fantastic, and the activities really let us see so many different animals. Adam and Jessica were very helpful especially with changing weather conditions right before the trip started! Read more

We enjoyed a fantastic family trip to Costa Rica! All three locations were fantastic, and the activities really let us see so many different animals. Adam and Jessica were very helpful especially with changing weather conditions right before the trip started!

Hotel Review
Hotel Kokoro Mineral Hot Springs
La Fortuna

Fantastic location, very quiet and peaceful. Easy to get into town and such a spectacular view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Arenal Volcano Hike & Paradise Hot Springs Experience with Meal
Arenal Volcano Hike & Paradise Hot Springs Experience with Meal
Arenal/La Fortuna

Great hike and our guide was very knowledgeable about the area and the history of the area. The hot springs and meal afterwards was a perfect way to enjoy the evening.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Feb 28, 2025

I am so happy to hear you had the best adventure! ⭐️ I agree Jess is amazing, and we have the best team. Thank you for giving us insight into your journey!

This review will be great for other travelers thinking about traveling in the green/rainy season! Yes, there is a dry and green season, but Costa Rica is so nice to travel year-round! ☀️

We would love to see you on another kimkim trip!

Perfect for senior solo traveller
Sri Lanka | Jan 25 - Feb 1, 2025

Twylla
Twylla B.
Chicago, IL | Reviewed on Feb 08, 2025
As a senior woman travelling solo my 6 night tour of southern Sri Lanka could not have been more perfect. Kapila, a lovely gentleman who was my guide and driver, was incredibly knowledgeable, kind, and flexible. Whether a riverside yurt/tent in the forest, beachside, or downtown urban setting, all the accommodations were perfect: clean, modern, with helpful staff. The arranged safaris and tour of the Galle Fort were amazing, but I think my favourite part was Kapila sharing a visit to his... Read more

As a senior woman travelling solo my 6 night tour of southern Sri Lanka could not have been more perfect. Kapila, a lovely gentleman who was my guide and driver, was incredibly knowledgeable, kind, and flexible. Whether a riverside yurt/tent in the forest, beachside, or downtown urban setting, all the accommodations were perfect: clean, modern, with helpful staff. The arranged safaris and tour of the Galle Fort were amazing, but I think my favourite part was Kapila sharing a visit to his Buddhist temple and just completely relaxing on the beautiful Weligama beach. I could not have asked for a better experience.

Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on Feb 08, 2025

Hello Twylla,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

A Glorious Week in Marrakech, Imlil and Adafay
Morocco | Jan 30 - Feb 7, 2025

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Leigha W.
West Sacramento, CA | Reviewed on Feb 08, 2025
My mom and I had an absolutely amazing time on our week long Kim Kim-planned Morocco trip. Our travel consultant really took our preferences and requests into consideration to plan a brilliant - and varied - experience. We loved the riad (and hammams) in Marrakech, the rugged beauty of the High Atlas Mountain kasbah and the gloriously luxurious desert camp in Adafay. The few times there were minor hiccups, our driver, coordinator and travel specialist were very responsive and fixed the issue... Read more

My mom and I had an absolutely amazing time on our week long Kim Kim-planned Morocco trip. Our travel consultant really took our preferences and requests into consideration to plan a brilliant - and varied - experience. We loved the riad (and hammams) in Marrakech, the rugged beauty of the High Atlas Mountain kasbah and the gloriously luxurious desert camp in Adafay. The few times there were minor hiccups, our driver, coordinator and travel specialist were very responsive and fixed the issue quickly. We would highly recommend.

Hotel Reviews
Barceló Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah du Toubkal
lmlil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bedside heater didn’t work but otherwise an amazing accommodation
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Convenient location near the souks, beautiful architecture and design, delicious food and friendly staff. They have a small room you can reserve for hammam or private massage (which was ok).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Only issue was there was no door to the bathroom/toilet
Activity Reviews
Day Trip from Marrakech to Essaouira
Day Trip from Marrakech to Essaouira
Morocco

The Day Trip from Marrakech to Essaouira was quite lengthy due to the travel time. While Essaouira was nice, we might have preferred another day in Marrakech instead. Some downtime or independent exploration time would have improved this day trip.

Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

The Marrakesh Evening Food Tour offered delicious options and was adjusted well to our dietary needs, but it felt rushed. It would have been nicer at a leisurely pace, as originally planned, to fully enjoy the food and atmosphere.

Visit Majorelle Gardens
Visit Majorelle Gardens
Marrakesh

The Guided Tour of Majorelle Garden was beautiful and very much worth the visit. The location was a little out of the way so it required transportation, but the garden itself was stunning and a great addition to our itinerary.

Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

The Half-Day Guided Tour of Marrakech was mostly enjoyable as we got to explore the souks and major gates of the city, which were quite walkable. However, our guide, while nice, seemed to have a preference for taking us to pricier places, which wasn't ideal. It felt like there might have been a kickback involved, leading us to overpay for some items.

Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

Visiting the Hassan II Mosque in Casablanca was a beautiful experience. Aside from this, I'm glad we did not spend too much time in Casablanca since there isn't much to do, as our travel consultant advised.

A Relaxing Hammam Experience: The Art of Moroccan Wellness
A Relaxing Hammam Experience: The Art of Moroccan Wellness
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Imlil Valley Walk - Toubkal NP
Imlil Valley Walk - Toubkal NP
Imlil

Mohammad was our favorite guide (besides our driver Mustapha). He was honest and funny and real, and he was very considerate to tailor the hike to my mom’s level of fitness.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Feb 08, 2025

Hi Leigha,

Thank you so much for your kind words! It makes us so happy to hear that you and your mom had such a great time in Morocco. We loved putting this trip together for you and are glad you enjoyed the riads, hammams, the Atlas Mountains, and the peaceful desert of Agafay. We really appreciate your recommendation, and if Morocco ever calls you back for another adventure, we'd love to help create another special experience for you.

Best wishes,
Hamza

Great service - before, during and after.
Tanzania | Jan 25 - Feb 1, 2025

A
Andrew John H.
United Kingdom | Reviewed on Feb 08, 2025

We had a lovely time. The service before departure was great - listening to what we wanted, lots of clear and regular communication and the Kim Kim and local team also helped us with some refund issues after we’d left.

The team on the ground were lovely. Good fun and great guides.

Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Feb 08, 2025

Jambo Andrew and András!

I’m thrilled to hear you had a lovely time on your trip and were delighted with the service provided by our team. It’s wonderful that everything went smoothly and that you felt well taken care of throughout your journey.

Asante for choosing us for your adventure. Karibu tena, we look forward to the opportunity to welcome you back for another memorable experience!

Memorable/beautiful country and people
Vietnam | Dec 30 - Jan 9, 2025

Stephanie
Stephanie B.
Denver, CO | Reviewed on Feb 08, 2025
Doris provided a memorable itinerary for our trip. Guides (Brian and Toan) and drivers provided a wealth of knowledge and expertise at each site throughout the journey. We are not tour style people, however, this was well crafted to provide history, sites, landscapes, and activity. Beautiful country, rich culture , delicious food, and wonderful people. Read more

Doris provided a memorable itinerary for our trip. Guides (Brian and Toan) and drivers provided a wealth of knowledge and expertise at each site throughout the journey. We are not tour style people, however, this was well crafted to provide history, sites, landscapes, and activity. Beautiful country, rich culture , delicious food, and wonderful people.

Hotel Review
Eldora Hue
Hue

Loved this hotel. Best hotel during our trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hue - Thuy Bieu Eco-village, Cooking Class & Imperial Citadel
Hue - Thuy Bieu Eco-village, Cooking Class & Imperial Citadel
Hue

Toan was excellent guide, providing insight and knowledge to this area.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 11, 2025

Dear Stephanie,

Thank you for your kind words! I'm so happy to hear that you had a memorable trip to Vietnam and were pleased with our tour guides and drivers. I will be sure to pass along your compliments so they know they played a part in making your journey special.

Vietnam’s wonderful people, stunning landscapes, and our dedicated team look forward to welcoming you back someday.

Warmest regards,
Doris

An amazing experience
Egypt | Jan 3 - Jan 10, 2025

Mayank
Mayank P.
Denver, CO | Reviewed on Feb 08, 2025
Thank you the KIMKIM company for connecting us with local Egypt from Egypt Promotion. entire team was fabulous including guides, driver and other team members. our trip was planned and executed with precision by local team, congratulations. from our arrival at the airport on day one till we left on day ten we were superbly attended. we want to show our sincere gratitude to: 1. Mr Hasham (our guide: First of all, he is wonderful person, very caring, extremely organized. Our 3 daughters loved... Read more

Thank you the KIMKIM company for connecting us with local Egypt from Egypt Promotion. entire team was fabulous including guides, driver and other team members. our trip was planned and executed with precision by local team, congratulations. from our arrival at the airport on day one till we left on day ten we were superbly attended. we want to show our sincere gratitude to: 1. Mr Hasham (our guide: First of all, he is wonderful person, very caring, extremely organized. Our 3 daughters loved him. He is very knowledgeable about everything Egypt. One of the best things we loved about him was his punctuality, gentle mannerisms, and sense of humor. He made our trip memorable. 2. Mr Mahmoud: he was our go to all person from airports to hotels, and in between. In short, superb team. We highly recommend them without reservations.
One of the best parts of the trip was The Nile Cruise with Dahabiya, amazing. Thank you all from bottoms of our hearts for an unforgettable experience.

Hotel Reviews
Merit Dahabiya
Aswan
Merit Dahabyia
Aswan

very amazing experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Nile Ritz-Carlton
Cairo
Authenticity & Character
by river NIle
Location
you can see Nile and Cairo from hotel room.
Staff
very helpfu and attentive
Cleanliness & Comfort
reasonable
Local specialist: Ibrahim Elaref

Hi Kim Kim,Chris and Diana Knauer just retur...
Thailand | Jan 26 - Feb 7, 2025

C
Chris K.
San Jose, CA | Reviewed on Feb 08, 2025
Hi Kim Kim,
Chris and Diana Knauer just returned home from Thailand. The following was our experience.
Tina was super helpful at the inception. She suggested things to do, hotels to stay and the flow out the trip.
All transfers were effortless and in time in clean and roomy vehicles.
The hotels selected were great.
I will recommend Tina and Kim Kim to my friends for future travel. Thanks Chris Knauer Read more

Hi Kim Kim,
Chris and Diana Knauer just returned home from Thailand. The following was our experience.

Tina was super helpful at the inception. She suggested things to do, hotels to stay and the flow out the trip.
All transfers were effortless and in time in clean and roomy vehicles.
The hotels selected were great.

I will recommend Tina and Kim Kim to my friends for future travel.

Thanks

Chris Knauer

Hotel Reviews
The Xcape River Kwai
Kanchanaburi

Nice hotel on the river but i would not say this is a five star hotel. Staff great, Nice hotel, clean but far removed . If i was to stay in Kanachanburi again i would stay closer to the waterfalls as this is the only thing to do, which was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Salil Hotel Riverside Bangkok

good location but bathrooms /bedroom a little small. Good breakfast, great staff and on the river for convenience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Bo Phut Koh Samui
Surat Thani
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Raya Heritage Hotel
CHIANG MAI

great ambiance and staff

Authenticity & Character
people, staff and accommodations
Location
central which was great
Staff
Cleanliness & Comfort
Activity Reviews
Erawan National Park visit
Erawan National Park visit
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Bangkok to Kanchanaburi
Transfer from Bangkok to Kanchanaburi
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok by local transfers and Temple Visit
Bangkok by local transfers and Temple Visit
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
A private boat day trip to Koh Tao & Koh Nang Yuan
A private boat day trip to Koh Tao & Koh Nang Yuan
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Angthong Marine Park - Private Speedboat Tour
Angthong Marine Park - Private Speedboat Tour
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Adventure with Quad Motor or ATV ride in Samui
Adventure with Quad Motor or ATV ride in Samui
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Temple Tour with Market Visit!
Chiang Mai Temple Tour with Market Visit!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Chiang Mai
Quality of Experience
i
Food
Guides, Drivers and Staff
Transport
Half-Day Doi Suthep Temple Tour
Half-Day Doi Suthep Temple Tour
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Feb 10, 2025

Hello Chris and Diana,

Thank you both so much for your kind review! I’m so glad to hear that you had a wonderful time, and I truly appreciate your thoughtful feedback.

It would be a pleasure to welcome you back in the future.

Best regards,
Tina

Margoth and team designed a trip that was per...
Colombia | Jan 31 - Feb 7, 2025

L
Leslie G.
Canada | Reviewed on Feb 08, 2025

Margoth and team designed a trip that was perfect for us. All internal flights, accommodations, transfers and tours were well organized. Our guides and drivers were friendly and knowledgeable and everything worked seamlessly. I would highly recommend the Kimkim team.

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Feb 08, 2025

Dear Leslie,

Thank you very much for taking the time to write a review. Your feedback is greatly appreciated. And it is wonderful to hear that you had a great trip to Colombia!

Sending you and your family our very best wishes and thank you very much for trusting us! It has been a pleasure meeting you.

Warm Regards,
Margoth

Monika helped to curate this amazing trip to ...
New Zealand | Jan 23 - Feb 7, 2025

Sunita
Sunita M.
Kīhei, HI | Reviewed on Feb 08, 2025
Monika helped to curate this amazing trip to New Zealand. We had an amazing time and really saw much of the South Island. Every experience was unique and wonderful. Our guides were great especially the heli hike on Mt Cook with Charlie. The fly cruise fly is the way to go to see the fjords. The flight was breathtaking. The star gazing was incredible and the hot springs after was a plus. Our wine lunch in Otaga was incredible. I can’t say enough and loved the recommendations given on way from... Read more

Monika helped to curate this amazing trip to New Zealand. We had an amazing time and really saw much of the South Island. Every experience was unique and wonderful. Our guides were great especially the heli hike on Mt Cook with Charlie. The fly cruise fly is the way to go to see the fjords. The flight was breathtaking. The star gazing was incredible and the hot springs after was a plus. Our wine lunch in Otaga was incredible. I can’t say enough and loved the recommendations given on way from one place to next. Just amazing !!!

Hotel Reviews
The Rees Hotel
Queenstown

Beautiful hotel with a beautiful location great walking path right outside the hotel. The room was incredible with an amazing view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hapuku Lodge & Tree Houses
Kaikoura

Most amazing place with a quiet and beautiful location. They paid attention to detail and really made sure that you felt welcomed and taken care of the food was delicious. The room was beautiful and the staff was incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Feb 10, 2025

Thank you so much for the wonderful feedback, Sunita! I’m so glad to hear you had an amazing time in New Zealand and loved all the experiences, especially the heli hike and the fly-cruise-fly fjord tour. It sounds like you really made the most of your trip!

I’m happy the recommendations worked well for you, and it was a pleasure helping plan your adventure.

Thanks again for sharing your experience!

Best,
Monika

Great Intro to Costa Rica
Costa Rica | Jan 25 - Feb 1, 2025

E
elisabeth c.
Ashburn, VA | Reviewed on Feb 08, 2025
This was a great way for us to get a feel for Costa Rica and an understanding of the available options for further travel. All of our tour guides were knowledgeable and enthusiastic and their experience and sighting skills made a huge difference to how much we were able to see. Read more

This was a great way for us to get a feel for Costa Rica and an understanding of the available options for further travel. All of our tour guides were knowledgeable and enthusiastic and their experience and sighting skills made a huge difference to how much we were able to see.

Hotel Reviews
Bahia del Sol Hotel
Guanacaste

This hotel had a stunning location right on the beach, and beautifully landscaped grounds-- I found it odd that we didn't see any pollinators on the many tropical blossoms. The reception staff was very helpful. Our standard room was a let down from our first 2 hotels--primarily because it had no windows. The room itself was comfortable and stylish. We liked being able to walk around the town of Potrero Beach and had a couple of nice meals at the Shack and La Forketta.

Cloud Forest Lodge
Monteverde

Very attractive hotel with comfortable and stylish room. The grounds right around the hotel were beautifully landscaped but we saw only an occasional hummingbird on the grounds. The trails were not very inviting--poorly marked, and the loop we followed wound along the service side of some of the buildings. The food was excellent, albeit expensive. Staff was helpful and efficient, but felt quite corporate compared to Tenorio Lodge where it felt like a family operation.

Tenorio Lodge
Bijagua de Upala

Tenorio Lodge was my favorite of our 3 hotels. Small, owner operated and lovingly maintained it had an astonishing array of birds, from Toucans to Baltimore Orioles, coming in to enjoy daily feedings of bananas. Also sported a pair of resident sloths, and a tapir trail through the grounds. We stayed in Cabin #6 which was airy, comfortable and very private. Breakfast was excellent, if we went back we would probably go into Bijagua for dinner--we had a very tasty lunch at El Barrigon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Palo Verde National Park Safari Cruise
Palo Verde National Park Safari Cruise
Costa Rica

This is remote--we enjoyed seeing the countryside, but it was a long time in the car. The boat tour itself was excellent, and the captain was very skilled at spotting wildlife and maneuvering the boat in close for a good look. It was in our favor that it was low tide and there was a breeze. The lunch and stops at a community center with a craft stand run by single moms as well as a stop to see traditional pottery were both quite interesting and a nice change from many of the souvenir shops with made in China goods.

Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica

The hanging bridges walk was a chance to experience the grandeur of the canopy. I enjoyed simply breathing in the surroundings, but we would have understood what we were seeing much better with a guide. I would skip the sloth and reptile displays. The butterfly garden was worth a visit--we had a particularly good guide for the Fauna exhibits who had a special interest in insects. The next day we booked a last minute tour at the Monteverde Biological reserve, which I highly recommend. It was a nice complement to the canopy walk at Selvatura.

Private Rio Celeste & Tenorio Volcano Hike
Private Rio Celeste & Tenorio Volcano Hike
Bijagua / Rio Celeste

It was raining, and the only trail open in the park was the waterfall walk, but our guide gave us a great tour. He spotted several snakes, I tasted a termite, we made it to the waterfall and back. Our driver was extremely attentive to wildlife along the road to the park and stopped so we could get a good look at howler monkeys and a king vulture. The fruit snack at the end of the hike was delicious, and we were delighted when the driver and guide accepted our invitation to lunch on the way back to the lodge.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 08, 2025

Hola Elisabeth!

Thank you so much for your kind words!

We’re thrilled to hear that you had a great experience and that our guides helped you get a true feel for Costa Rica. Their passion and expertise really do make all the difference, and we’re glad it enhanced your trip.

We hope to welcome you back for more adventures in the future!

Pura Vida! Bryan

You need to go there!
Vietnam | Jan 14 - Jan 28, 2025

R
Ronald G.
Covington, VA | Reviewed on Feb 07, 2025
This was a great trip to Vietnam and Cambodia. 2 weeks was exactly the right amount of time to see everything we wanted to see. It struck the proper balance between activities every day, a variety of excursions, with the right amount of rest time in between. Transportation around town was excellent. Pickups and drop-offs at the airport were smooth, enough of the people in Indo-China spoke English to get by. The education about history was very informing. Bike rides, although challenging at my... Read more

This was a great trip to Vietnam and Cambodia. 2 weeks was exactly the right amount of time to see everything we wanted to see. It struck the proper balance between activities every day, a variety of excursions, with the right amount of rest time in between. Transportation around town was excellent. Pickups and drop-offs at the airport were smooth, enough of the people in Indo-China spoke English to get by. The education about history was very informing. Bike rides, although challenging at my age of 73, was good exercise and allowed us to see the local people and how they lived. We saw some cultural events, some flavor of the local food. There were 3 cooking classes. We saw a variety of places in Vietnam and understand the role that Vietnam and Cambodia play in the modern world. The only negative is that we probably did not ask questions of Ashley often enough. She eventually answered them. Ashley did a great job of planning our trip. We would do it again, except Vietnam is on the other side of the world and the plane rides were exceedingly long.
Ron Goings

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 10, 2025
Dear Ron, Thank you so much for sharing your feedback! We're thrilled to hear that you had such a wonderful trip to Vietnam and Cambodia. We understand that the long flights can be tiring, but we’re so happy you were able to enjoy everything else! We also appreciate your constructive feedback regarding communication with Ashley. We'll make sure to encourage more frequent engagement next time to ensure everything goes smoothly for you. Thanks again for trusting us with your trip. We’d love... Read more

Dear Ron,

Thank you so much for sharing your feedback! We're thrilled to hear that you had such a wonderful trip to Vietnam and Cambodia.

We understand that the long flights can be tiring, but we’re so happy you were able to enjoy everything else! We also appreciate your constructive feedback regarding communication with Ashley. We'll make sure to encourage more frequent engagement next time to ensure everything goes smoothly for you.

Thanks again for trusting us with your trip. We’d love to help plan another adventure whenever you’re ready for your next great experience!

All the best,
Ashley

Our 26 day trip to Thailand and Vietnam was a...
Thailand | Jan 7 - Feb 1, 2025

Garrett
Garrett C.
San Jose, CA | Reviewed on Feb 07, 2025
Our 26 day trip to Thailand and Vietnam was absolutely amazing from the moment we landed and our final departure . Sunny was the best and we loved every minute of our very moment of our adventure. I highly recommend Sunny she was very easy to communicate with while on trip. The hotels were great and all the guides were very knowledgeable and friendly. We will definitely use her again Read more

Our 26 day trip to Thailand and Vietnam was absolutely amazing from the moment we landed and our final departure . Sunny was the best and we loved every minute of our very moment of our adventure.

I highly recommend Sunny she was very easy to communicate with while on trip.

The hotels were great and all the guides were very knowledgeable and friendly.

We will definitely use her again

Hotel Review
Nostalgia Cruises Ha Long

Highlight of our trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sunny Le

Overall we had a great time. A few bumps alon...
Colombia | Jan 22 - Jan 30, 2025

Bert
Bert S.
Scottsdale, AZ | Reviewed on Feb 07, 2025
Overall we had a great time. A few bumps along the way. Three of us got sick on different days on Isla Baru so that slowed us down a bit. But we still managed to have a good time
Time in Cartagena was well planned and and tours were well appreciated. Tour guide Anna did a very good job. We enjoyed our time very much.
Read more

Overall we had a great time. A few bumps along the way. Three of us got sick on different days on Isla Baru so that slowed us down a bit. But we still managed to have a good time
Time in Cartagena was well planned and and tours were well appreciated. Tour guide Anna did a very good job. We enjoyed our time very much.

Hotel Reviews
Sofitel Legend Santa Clara Cartagena
Cartagena

Very nice hotel with beautiful garden restaurant. Rooms were very nice. Only negative was construction in hotel was a little noisy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Baru Calablanca
Cartagena

Very Nice hotel and resort. My wife got sick and the hotel did everything they could to help including getting doctor and nurse. Very Happy with everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Feb 12, 2025
Dear Bert, Thank you very much for taking the time to write your comments and share your feedback with us. We greatly appreciate it, and your comments are extremely valuable to us. Your feedback is the best way for us to continue improving our choice of hotels and the quality of our trips. We are very happy to hear that, despite being ill for a few days, you still had a great time in Colombia! Thank you as well for letting us know that you enjoyed your time with Anna and the activities in... Read more

Dear Bert,

Thank you very much for taking the time to write your comments and share your feedback with us. We greatly appreciate it, and your comments are extremely valuable to us. Your feedback is the best way for us to continue improving our choice of hotels and the quality of our trips.

We are very happy to hear that, despite being ill for a few days, you still had a great time in Colombia! Thank you as well for letting us know that you enjoyed your time with Anna and the activities in Cartagena.

It is always a pleasure to welcome your family to Colombia, and thank you for trusting us. Sending you all our very best wishes!

Warm regards,
Margoth and The Aracanto Team

Amazing New Zealand!
New Zealand | Dec 10 - Dec 26, 2024

K
Kim W.
Boston, MA | Reviewed on Feb 07, 2025

My son and I had an amazing trip to New Zealand in December 2024. I could not have pulled it all together without Michelle from Once upon a trip New Zealand. She was absolutely wonderful to work with. I gave her our wish list and she put together the ultimate itinerary to fit our interests. I would highly recommend Michelle!

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Feb 09, 2025

Hi Kim and thanks so much for your review. I am glad you and your son were able to have such a memorable trip together.
Happy future travels with Kimkim!

We had a wonderful trip with so many various ...
Patagonia | Jan 10 - Jan 19, 2025

holly
holly k.
Seattle, WA | Reviewed on Feb 07, 2025

We had a wonderful trip with so many various experiences. Jesse did a fabulous job setting up all the tours, transportation , hotels. All of our local guides were amazing and made our trip so special.

Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Feb 07, 2025

Hi Holly,

Thank you for sharing all those amazing pictures of your 10-day trip to Chile 😊 I'm so happy to see that you had good weather during the Base Towers hike and were able to see the peaks! It was my pleasure to plan this friend trip and please don't hesitate to reach out for another adventure to Chile! Maybe next time to the Atacama Desert or even Easter Island? 🌵🗿

All the best,
Jesse

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