Kimkim Trip Reviews

4.8
Based on 20,615 ratings
Read 20,615 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

cant say enough good things about it driv...
Vietnam | May 7 - May 21, 2026

P
Paul M.
San Marcos, CA | Reviewed on May 22, 2026

cant say enough good things about it driver guide etc very adaptable kind good people loved it all apart from the heat hotels lovely but as i say it was all about the people

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 22, 2026

Hi Paul,

Thank you so much for taking the time to share your review and feedback about your recent trip.

I truly appreciate your kind words and support. Your feedback means a lot to our team and motivates us to continue providing the best possible experience for our guests.

It was our pleasure to be part of your journey, and we hope to welcome you again on another memorable trip in the future.

Wishing you all the best and many more wonderful travels ahead.

Warm regards,
Long

WOW WOW WOW.. a trip to remember for sure.
South Africa | May 4 - May 19, 2026

Larry
Larry R.
Denver, CO | Reviewed on May 21, 2026
WOW WOW WOW.. a trip to remember for sure. As my wife said this was the best vaction ever and will be hard to beat. Seeing different areas and aspects of S. Africa, Zimbabwie and Bostwana was so facinating in many different ways its hard to answer what our best part of the trip was. Seeing everything from Penguins to Lions and interacting with local people made everything so special. I can not thank our local specialist Anna-marie enough, from the very start of our trip planning process all... Read more

WOW WOW WOW.. a trip to remember for sure. As my wife said this was the best vaction ever and will be hard to beat. Seeing different areas and aspects of S. Africa, Zimbabwie and Bostwana was so facinating in many different ways its hard to answer what our best part of the trip was. Seeing everything from Penguins to Lions and interacting with local people made everything so special. I can not thank our local specialist Anna-marie enough, from the very start of our trip planning process all the way to the end of our journey. She was always availble before and during our trip to answer quick questions and made sure that we were completely taken care of during our journey and often followed up to check in. Her contribution was far more than a travel agent, she made us feel like family and we never thought of ourself as customers. The Garden route was fabulous as well as our other activites in S Africa. Elton and his staff at the Tree House lodge in Cape Town were absolutely fabulous in welcoming us and making sure everything was in order. Pinky and her staff at One Marine Drive Boutique Hotel in Hermanus was absolutely a riot. They all started dancing and singing in the lobby for us , just because... That was a cool surprise. Our first Safari in Kruger was very nice and Abigail and her team at Umkumbe Bush lodge treated us like royalty and at the same time being friendly and smiling all the time. Our final Safari in drive at the Muchenje Safari Lodge in Botswana was a epic finish to the trip. Maria and her staff were top notch and our guide Tip was fabulous in making sure that all our needs were met. His attention to us and our needs was top notch and our interaction was alway in a fun and happy manor. And last but not least our first guide Rochelle traveled with us for 7 days to start out our trip in S Africa can not say enough she was fabulous. During our time together we grew to be like family and she was absolutely fantastic. I could keep going but i think you get the point. Already starting to think of our next trip with KimKim. Job well done!!!!!

Thanks
Larry & Julie Romero

Hotel Reviews
Muchenje Safari Lodge
Kasane, Chobe

The staff made it all. Marie and everyone on her team were there to make our stay memorable. The design fit in well, the hut like tents dropped right in the evironment

Authenticity & Character
Dopped right into the environment with ease. Our hut looked out over the Chobe River
Location
Our guide Tips was fabulous and was very knowledgable. He was very attentive to our needs and made sure that we seen
Staff
Cleanliness & Comfort
Shongwe Lookout
Victoria Falls

Only stayed one night so not much to report on. The place was nice and clean and had good lodge bar

Umkumbe Bush Lodge
Sabie Park

5 star +. We got in a superior tent and they treated us like royalty. Abigail and her team were fantastic. The meals and entertainment were unreal.

Authenticity & Character
very bush like excellent.
Location
Our guide Derek as excellant. The tents were amazing and the entire staff from the guides, to dinner staff to cleaning staff were all top notch.
Staff
Top notch met and exceeded all our needs
Cleanliness & Comfort
very well done everyday we were there
Chapter House Boutique Hotel
Franschhoek

Storms caused us to re-route our trip bypassing the Chapter House but ending up back at the friendly Tree House

The Lofts Boutique Hotel
Knysna

Hotel was very nice and the room was fantastic. Open concept and a view over the lagoon was great

Authenticity & Character
They kept the original nauticle design concepts and included nice modern touches
Location
everything was quite close and being on the water was a huge bonus
Staff
Short stay there didnt really get to know them.
Cleanliness & Comfort
met our needs
One Marine Drive Boutique Hotel
Hermanus

Pinky and her team was so welcoming and alway jovial with smiles a plenty. The entire staff throughout treated us very well during our stay

Authenticity & Character
Simple but solid.
Location
The place was right on the main street with a look out over the ocean. It was very near shopping and restaraunts and shops
Staff
Pinky and her staff nailed it.
Cleanliness & Comfort
Met all of our requirements. The dining area, lobby and bar were all done nicely.
Tree House Boutique Hotel
Cape Town

Elton and team was fabulous. The welcoming message and initial interaction was top notch. The entire team always so kind, professional and funny with smiles. Meals were great and service was second to none. I would highly recommend it. Great job Elton John

Authenticity & Character
Small nice boutique experience. The staff makes it tick
Location
A little off the beaten path but well worth it.
Staff
Amazing... Amazing
Cleanliness & Comfort
Room was bright and clean and bed turndown and room clean up was alway performed on time
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on May 22, 2026

Hello Larry

Thank you so much for your incredibly kind review. It truly means the world to me, and I appreciate the time you took to write it.

I am also just so happy that I finally got to meet you and Julie in person after planning this trip together for so long. That was such a special highlight for me, and I loved spending a little time with the two of you.

Thank you again for trusting us with your trip to Africa. It was such a pleasure planning it for you both.

Warm greetings
Anna-marié

Great guides
Spain | Apr 23 - Apr 30, 2026

J
Jim Z.
Boston, MA | Reviewed on May 21, 2026

Nacho - Alhambra: informative, engaging, enthusiastic about the history and culture, warm and welcoming
Sonia - Mijas basketweaving - informative, engaging, enthusiastic about the history and culture, warm and welcoming
Sofia - Malaga Picasso museum - informative, engaging, enthusiastic about the history and culture, warm and welcoming

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on May 22, 2026

Hi Jim,
Thank you for your feedback. I’m so glad to hear that Nacho at the Alhambra, Sonia in Mijas, and Sofia at the Malaga Picasso Museum made such a positive impression and helped bring the history and culture of each destination to life with their warm hospitality and enthusiasm. We hope to welcome you again on another memorable experience soon, whether it’s in Italy, Spain, Portugal, or Morocco. 🌞🗺️ Wishing you all the best! Anita and Espiritu Travel Team

Fabulous trip!
Italy | May 5 - May 14, 2026

Joe
Joe M.
United Kingdom | Reviewed on May 21, 2026
The trip was amazing! Except for a few hiccups along the way, things ran pretty smoothly. Our favorite part was the food tour in Palermo with our tour guide Angelo. He was great! The next favorite was the boat ride along the Amalfi Coast. Third favorite was the gelato making experience. The weather was great and the local people so friendly and helpful! Read more

The trip was amazing! Except for a few hiccups along the way, things ran pretty smoothly. Our favorite part was the food tour in Palermo with our tour guide Angelo. He was great! The next favorite was the boat ride along the Amalfi Coast. Third favorite was the gelato making experience. The weather was great and the local people so friendly and helpful!

Hotel Review
Hotel Plaza Sorrento
Sorrento

Beautiful accommodations, view and staff! Great location as well!

Authenticity & Character
Felt like Italy!
Location
Centrally located with a great view.
Staff
Carlo was exceptional.
Cleanliness & Comfort
Bed was very comfy and room very clean!
Activity Review
Palermo by Night: A Local Street Food Experience
Palermo by Night: A Local Street Food Experience
Italy

Angelo our guide was born and raised in the area of Palermo where the food tour was conducted. He did an incredible job describing not only the history of the area, but also of the different food and wine we sampled.

Quality of Experience
Food was outstanding!
Food
All of it!
Guides, Drivers and Staff
Angelo our guide was the best!
Local specialist: Giorgia Torre

Rome & Apulia 50th Anniversary
Italy | Apr 25 - May 17, 2026

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Adrienne R.
Newark, NJ | Reviewed on May 21, 2026
I would not hesitate to use Kimkim again for travel planning. From beginning to end of planning, Leslie from Storywalking was a great help and advisor and tailored everything to our needs, from train tickets to cooking classes. Once in Italy, Francesca was our devoted and helpful contact. All our tours and guides were excellent. Our 50th anniversary trip to Italy (with our whole family in Apulia) was a great success and will be a cherished memory. Read more

I would not hesitate to use Kimkim again for travel planning. From beginning to end of planning, Leslie from Storywalking was a great help and advisor and tailored everything to our needs, from train tickets to cooking classes. Once in Italy, Francesca was our devoted and helpful contact. All our tours and guides were excellent. Our 50th anniversary trip to Italy (with our whole family in Apulia) was a great success and will be a cherished memory.

Hotel Review
The Great View
Rome

It certainly was “A Great View!” A clean comfortable apartment in a fantastic location. Sitting on the terrace or looking out the windows we had views of all of Rome including the Colosseum and the Forum. Wonderful!

Authenticity & Character
Everything
Location
Nearer to public transportation
Cleanliness & Comfort
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 01, 2026
Thank you so much, Adrienne, Your words truly mean a lot to all of us. It was such a pleasure helping you plan this very special 50th anniversary journey with your whole family, and we’re incredibly happy to hear that the trip to Puglia became such a meaningful and successful experience for everyone. One of the things we care about most is making travelers feel supported not only during the planning process, but also throughout the journey itself — so hearing that you felt well cared for... Read more

Thank you so much, Adrienne,

Your words truly mean a lot to all of us. It was such a pleasure helping you plan this very special 50th anniversary journey with your whole family, and we’re incredibly happy to hear that the trip to Puglia became such a meaningful and successful experience for everyone.

One of the things we care about most is making travelers feel supported not only during the planning process, but also throughout the journey itself — so hearing that you felt well cared for from beginning to end is incredibly rewarding.

We’re also delighted that you enjoyed the balance of experiences throughout the trip, from the cooking classes to the tours and local guides. Those shared family moments are exactly the kinds of memories we hope our travelers will treasure for years to come.

Thank you again for trusting us with such an important celebration.

All the best,
Leslie & the Storywalking Team

Danielle was a great guide for our tour of Tu...
Italy | May 12 - May 18, 2026

Gregory
Gregory H.
Chicago, IL | Reviewed on May 21, 2026
Danielle was a great guide for our tour of Tuscan hill towns and a delightful lunch at a local farm. Danielle was outgoing, humorous and very knowledgeable. Read more

Danielle was a great guide for our tour of Tuscan hill towns and a delightful lunch at a local farm. Danielle was outgoing, humorous and very knowledgeable.

Hotel Review
Relais degli Angeli
Siena

Beautiful hotel in a former home. Great location in Siena.

Authenticity & Character
Beautiful
Location
Easy walk to significant sights.
Staff
Cleanliness & Comfort
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 01, 2026
Thank you so much, Gregory Gregory and Luann We’re truly delighted to hear how much you enjoyed your time with Danielle. She has a wonderful way of combining knowledge, warmth, and humor, and your words describe her perfectly. It makes us especially happy to know that the Tuscan hill towns experience and lunch at the local farm became such a memorable part of your journey — those authentic countryside moments are exactly the kind of experiences we love creating for our travelers. Thank... Read more

Thank you so much, Gregory Gregory and Luann

We’re truly delighted to hear how much you enjoyed your time with Danielle. She has a wonderful way of combining knowledge, warmth, and humor, and your words describe her perfectly.

It makes us especially happy to know that the Tuscan hill towns experience and lunch at the local farm became such a memorable part of your journey — those authentic countryside moments are exactly the kind of experiences we love creating for our travelers.

Thank you again for traveling with us and for taking the time to share your experience!

Warm regards,
Leslie and the Storywalking Team

We had a fabulous trip to Greece. I had dream...
Greece | May 9 - May 18, 2026

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Joanie S.
Atlanta, GA | Reviewed on May 21, 2026
We had a fabulous trip to Greece. I had dreamed of traveling there since I learned about Greek History in 6th grade. I had high expectations and I was not at all disappointed. First of all, our transport drivers were on time throughout the trip, and they were professional and personable. Our hotels were all comfortable and in locations where we could walk to restaurants, etc. We were especially impressed with ALL of the staff at the Melidron in Naxos. From the front desk to the young bar... Read more

We had a fabulous trip to Greece. I had dreamed of traveling there since I learned about Greek History in 6th grade. I had high expectations and I was not at all disappointed. First of all, our transport drivers were on time throughout the trip, and they were professional and personable. Our hotels were all comfortable and in locations where we could walk to restaurants, etc. We were especially impressed with ALL of the staff at the Melidron in Naxos. From the front desk to the young bar tender, to the women who prepared the homemade breakfast to the drivers, they were always there to help with suggestions and advice, they seemed as sad to see us leave as we were to say goodbye to them. We initially wondered if it would have been a better choice to stay in/near Naxos Town, since we ended up there at some point during each day, and didn't spend time on the beach except to walk by for pretty views a couple of times. But later we decided it was nice to stay in a more peaceful area that we got to know a bit better. The Santorini hotel view was spectacular, Wow!

We enjoyed all of our tours. A few of our guides were so impressive: Evita(I think that was her name) who led us through the Acropolis was outstanding, both with her knowledge of history and adapting our walking route for those who were having a bit of trouble with physically walking for long periods. Elizabeth in Naxos was fantastic, and George in Santorini was a very good guide as well. Our driver to Delphi, Nancy, was not a licensed guide, but we learned so much from her on the trip. She had lots of knowledge about Greece to share with us. We wanted to do a day trip outside of Athens and followed Siena's advice to go to Delphi. I don't think any of us knew anything about that place so I can't say we were excited, but it turns out we all really enjoyed learning about the history. Our guide there, Theo, was very knowledgeable and shared so much information about that city. I will mention that later we all commented that he was not so easy to understand, we all felt like we had to focus very intently to understand what he was saying. He seemed to talk very quickly and did not annunciate as clearly as our other guides. But we all really loved that day, including driving through two really cute towns up there, and the restaurant for lunch. I would love to go back there one day and explore the towns. We were a bit skeptical about how the marble carving experience in Naxos would be, it turns out that we all enjoyed a very different activity very much. We were also worried we would be very cold on the catamaran trip, after the weather report showed cool temps with lots of wind, but overall, it was sunny and quite comfortable until the sun went down.

The whole kimkim team was incredible. Siena listened to our needs and planned and a wonderful trip, willing to change things as needed. There were a few times we had questions while we were away, when we knew it was the middle of the night in the US. Each time somebody got back to us within minutes. It was truly amazing how quickly we would get a reply, even in the middle of the night on a weekend. We truly cannot hesitate to recommend kimkim to anyone, they make traveling so comfortable and easy. We would be happy to come back to any of these places again but there is also so much more of Greece to see. Can't wait to plan our next trip, the next one for us will be Croatia and Montenegro, about a year from now.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on May 21, 2026

Joanie, I absolutely loved working with you! Thank you for sharing all the photos throughout your trip. I felt like I was there with you all! I'm so happy our team delivered on your expectations, and you loved our vetted guides, hotels, and drivers. The Melidron Hotel & staff are especially lovely, I fully agree! I hope we get to work together again, but in the meantime, enjoy all of these Greece memories! 🇬🇷🕊️✨

Beautiful Azores
Portugal | May 5 - May 18, 2026

S
Susan C.
Manhattan, NY | Reviewed on May 21, 2026
Except for unsettled weather which necessitated rescheduling or canceling of planned activities the trip exceeded my expectations. The islands of the Azores are stunningly beautiful- each in its own way as they are physically different from each other and the Azoreans are gracious, welcoming and friendly.
The local guides were knowledgeable, pleasant and eager to share their knowledge of their islands. This was especially true of our guides Paulo Camara and Felipe Ferreira both of whom...
Read more

Except for unsettled weather which necessitated rescheduling or canceling of planned activities the trip exceeded my expectations.

The islands of the Azores are stunningly beautiful- each in its own way as they are physically different from each other and the Azoreans are gracious, welcoming and friendly.
The local guides were knowledgeable, pleasant and eager to share their knowledge of their islands. This was especially true of our guides Paulo Camara and Felipe Ferreira both of whom had to improvise due to weather conditions which necessitated changes to the programs. (It should be noted that at present you are not able to walk through the lava tube struts das Torres.)

Paulo who was our guide on our first full day on Sao Miguel gave us tips on how to plan our subsequent days on Sao Miguel around the unsettled weather, suggested restaurants and alerted us to activities around the local feast which was taking place in Sao Miguel during our stay.
Felipe Ferreira of Terralta(Pico) obviously cares about the Azores and their future especially Pico and Faial. He has an easy but professional demeanor and managed to impart an amazing amount of information during our tour.

Many thanks to Hector, ESPÍRITU and kim-kim for an amazing experience.

Hotel Reviews
Hotel Caravelas
Madalena

Location was great- within walking distance of the ferry terminal and town square of Madalena. The hotel was clean although a little “worn”. Free parking was a plus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terceira Mar Hotel
Angra do Heroismo

This hotel has stunning grounds and views of Monte Brazil. You can also access a sea walk from the property grounds. It is a 10-15 minute walk from the center of Angra do Heroismo.

Authenticity & Character
Lovely modern hotel but lacks “character”.
Location
Beautiful views of Monte Brasil. About a 15 minute walk from city center.
Staff
Cleanliness & Comfort
Marina Atlantico
Ponta Delgada

A modern hotel within walking distance of the Ponta Delgada city square. Breakfast is served in its lovely restaurant which overlooks the port.

Authenticity & Character
No improvement is necessary. It is a modern hotel like other modern hotels.
Location
It was within easy walking distance of the major attractions, restaurants and main square of Ponta Delgarda.
Staff
Cleanliness & Comfort
The entire hotel was spotless and our room and the common areas were comfortably furnished.
Activity Reviews
Pico Island 4x4 Adventure: Lagoons, Lava Caves & Volcanic Landscapes
Pico Island 4x4 Adventure: Lagoons, Lava Caves & Volcanic Landscapes
Pico Island

Felipe was a great guide! He appreciates the specialness of the Azores and imparted an amazing amount of information.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Terceira Cave Experience
Terceira Cave Experience
Terceira Island

Algae do Carvao is an experience that is not to be missed and for me was the highlight of the cave experience. Greta do Natal was interesting but overshadowed by Algae do Cavo. Our guide did not take us to either Serra do Cume or Biscoitos.

Quality of Experience
Guides, Drivers and Staff
Transport
Historic Angra do Heroísmo: A Guided City Walk
Historic Angra do Heroísmo: A Guided City Walk
Terceira Island

Our guide Francesca gave us a great introduction to the sites and history of Angra do Heroismo. She also provided suggestions for restaurants.

Quality of Experience
Guides, Drivers and Staff
Whale & Dolphin Watching in the Azore with Marine Biologists
Whale & Dolphin Watching in the Azore with Marine Biologists
São Miguel Island

Canceled

Quality of Experience
Guides, Drivers and Staff
Transport
Furnas Valley Excursion: Crater Lake, Hot Springs & Tea Plantation
Furnas Valley Excursion: Crater Lake, Hot Springs & Tea Plantation
São Miguel Island
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on May 21, 2026
Hi Susan,
Thank you so much for your kind words and for sharing your feedback. I’m truly happy to hear that the experience exceeded your expectations, even with the unpredictable weather.
It’s very important to us to hear about our travelers' experiences, especially to know that you had a great experience with the guides throughout the journey. It has been a real pleasure helping you plan this trip, and I’m delighted to know that you enjoyed each of the islands in the incredible Azores.
I...
Read more

Hi Susan,
Thank you so much for your kind words and for sharing your feedback. I’m truly happy to hear that the experience exceeded your expectations, even with the unpredictable weather.
It’s very important to us to hear about our travelers' experiences, especially to know that you had a great experience with the guides throughout the journey. It has been a real pleasure helping you plan this trip, and I’m delighted to know that you enjoyed each of the islands in the incredible Azores.
I hope to have the opportunity to help you again in the future with another unforgettable journey.
Best regards,
Héctor

Hien made our trip into a dream come true
Vietnam | Apr 7 - May 20, 2026

Charis
Charis U.
Denver, CO | Reviewed on May 21, 2026
We designed a very complicated 44 day journey through Vietnam and Cambodia with family joining us for segments of it, Hien was absolutely amazing! We have used the KimKim platform multiple times, hands down, Hien was the best local specialist we have ever used. Before during and after our journey her attention to detail and insight made our trip into a dream come true. Read more

We designed a very complicated 44 day journey through Vietnam and Cambodia with family joining us for segments of it, Hien was absolutely amazing! We have used the KimKim platform multiple times, hands down, Hien was the best local specialist we have ever used. Before during and after our journey her attention to detail and insight made our trip into a dream come true.

Hotel Reviews
Maisons Wat Kor

Great place, Garden of Eden for sure!

Authenticity & Character
Rooms surround a lotus pond, a great place to enjoy.
Location
Out of town a bit but thankful for that!
Staff
Staff went above and beyond to make our stay comfortable and answer any questions about the area.
Cleanliness & Comfort
Viroth's Hotel

One of our favorite hotels, beautifully curated and great location, plus staff were so helpful and personable.

Authenticity & Character
Loved the art and the vibe
Location
Great location, close to river front restaurants
Staff
Staff were over the top friendly and helpful!
Cleanliness & Comfort
Very clean, always a joy to return to after a hot day of touring.
Panhou Retreat

One of the most beautiful pools!

Authenticity & Character
The food was sourced all around you, Information/museum on how textiles are made was very interesting.
Location
Located in the countryside in a beautiful garden.
Staff
Cleanliness & Comfort
Aliana Boutique Sapa Hotel & Spa (Ex: Aira Boutique Sapa Hotel)
Sapa

This is a great boutique hotel with a personal touch and amazing views. It was out of the rush of the huge hotels but easy to walk to the town square. Great food and coffee!

Authenticity & Character
Friendly staff and great spaces to hang out.
Location
Amazing views!
Staff
Very Friendly and helpful
Cleanliness & Comfort
Clean rooms, beautifully decorated with Hmong textiles.
Bespoke Trendy Hotel Hanoi

We loved his hotel in Hanoi! At breakfast there were ambassadors that would walk around that were extremely helpful, the battery in our safe was low and she had the battery changed before we finished breakfast. In addition, all the staff were super friendly and attentive. The rooms were roomy in such a tight neighborhood and we loved the contemporary style. Location was great nice to be off on a semi quiet street. We stayed two times at Bespoke Trendy and wished we would have stayed there a third time instead of the Tirant hotel for our final stay in Hanoi.

Authenticity & Character
Clean contemporary style, a nice oasis in Hanoi
Location
In the heart of the city on a semi quiet street.
Staff
All staff we encountered were attentive and friendly.
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on May 25, 2026

Dear Charis and Jesse,

Thank you for taking the time to share such a lovely 5-star review.

We are truly delighted that you enjoyed your Vietnam and Cambodia journey with Realistic Asia . It was our pleasure to support your travels, and we’re very grateful for your trust.

Your kind words mean a lot to our team and motivate us to keep creating meaningful journeys for our travelers

We look forward to welcoming you again for another unforgettable experience in Southeast Asia.

From Vietnam with love <3
Hien

This trip was an A+! Valentine organized a wo...
Switzerland | Apr 25 - May 9, 2026

Ranelle
Ranelle F.
Hagerstown, MD | Reviewed on May 21, 2026
This trip was an A+! Valentine organized a wonderful itinerary to fit all our needs. Wine country with our guides/drivers Nicolas, Gills, Stephane, Emile, Rémy, Clementine, Charlie and Jerome were very knowledgeable and helpful. In Paris the guides were equally amazing including Mo, Karen, “G” and Ezelle.
I highly recommend this travel agency!
Read more

This trip was an A+! Valentine organized a wonderful itinerary to fit all our needs. Wine country with our guides/drivers Nicolas, Gills, Stephane, Emile, Rémy, Clementine, Charlie and Jerome were very knowledgeable and helpful. In Paris the guides were equally amazing including Mo, Karen, “G” and Ezelle.
I highly recommend this travel agency!

Activity Reviews
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Private Saint-Germain-des-Prés Pastry and Chocolate Tour
Private Saint-Germain-des-Prés Pastry and Chocolate Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Mumm Champagne House Visit
Mumm Champagne House Visit
Reims
Quality of Experience
Guides, Drivers and Staff
Transport
Half-day with driver in Champagne
Half-day with driver in Champagne
Reims
Quality of Experience
Guides, Drivers and Staff
Transport
Private Afternoon Wine Tour Chateauneuf du Pape
Private Afternoon Wine Tour Chateauneuf du Pape
Châteauneuf-du-Pape
Quality of Experience
Guides, Drivers and Staff
Transport
Private : Monaco | Monte-Carlo | Eze | La Turbie
Private : Monaco | Monte-Carlo | Eze | La Turbie
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on May 21, 2026

Bonjour Ranelle,
Thank you so much for your kind review. It was a real pleasure to organize your family trip, discovery of the wine countries passing by Nice, Provence, Burgundy, Champagne & Paris!
I’ll be sure to share your compliments with Nicolas, Gilles, Stéphane, Emile, Rémy, Clémentine, Charlie, Jérôme, as well as Mo, Karen, “G” and Ezelle. They’ll be thrilled to read your feedback as well!!
Thank you again for your trust and recommendation. I hope to help you plan another amazing adventure in the future :)
Enjoy the Spring season,
Valentine

We were paired with Sydney as our Greece spec...
Greece | May 4 - May 14, 2026

B
Bill C.
Newark, NJ | Reviewed on May 21, 2026

We were paired with Sydney as our Greece specialist. It was the trip of a lifetime and I can’t stress how great Sydney was! EVERY place we stayed was in the perfect area. EVERY tour we went on was amazing! EVERY ride showed up right on time! We couldn’t have used a more knowledgeable and helpful planner. Perfect to a tee. Already thinking about what other country we will use KimKim for. Can’t wait!

Local specialist: Sydney Hubbard
Sydney
Sydney Hubbard
Local specialist in kimkim HQ | Replied on May 28, 2026

Thank you so much, Bill! I’m happy to hear you had such an awesome trip. It was a pleasure helping you plan everything, and I’m glad all the hotels, tours, and transfers worked out so smoothly for you guys. Can’t wait for kimkim to help with the next adventure whenever you’re ready! 🇬🇷💙

Wonderful Italian family vacation
Italy | May 10 - May 17, 2026

K
Kristine H.
Ashburn, VA | Reviewed on May 21, 2026
We had a wonderful family vacation to Sestri Levante (Cinque Terre)and Rome. We were very thankful to have had a local specialist plan this trip with knowledge about which activities would work best for all members of our family. We enjoyed our stay in Sestri Levante, away from crowds, yet still on Ligurian sea and an easy trip to explore the 5 towns of Cinque Terre. We loved the restaurants there and we even ended up adding a local cooking experience to our stay in Sestri Levante at... Read more

We had a wonderful family vacation to Sestri Levante (Cinque Terre)and Rome. We were very thankful to have had a local specialist plan this trip with knowledge about which activities would work best for all members of our family. We enjoyed our stay in Sestri Levante, away from crowds, yet still on Ligurian sea and an easy trip to explore the 5 towns of Cinque Terre. We loved the restaurants there and we even ended up adding a local cooking experience to our stay in Sestri Levante at Trattoria da Turin. We would highly recommend the pasta experience to others. Family friendly, wonderful staff, and getting to eat our completed pastas at the end. We had to cancel our boat tour due to the changes in location (weather was windy and sea was choppy) but we very much appreciated Leslie’s help in making this happen. Sometimes we realize that things won’t work out as well on a trip and it was nice to have a knowledgeable person helping along the way. Ending our stay in Rome felt like it would be rushed, but we enjoyed all of the tours and recommendations that Leslie coordinated. The Coleseum/Roman forum tour was excellent and even our youngest was entertained by the information shared by our tour guide, Gigi. He was personable, knowledgeable, and comedic. The Vatican/Sistine chapel tour was an experience we were glad to have done but we did find that we were more tired during this time and the tour was probably a little long for the 10 year old. Our tour guide, Patricia, did her best to share info on the highlights and was helpful at end of tour in sharing recommendations. My family would probably say the bike tour to Apian
Way was the highlight of the trip. I also enjoyed the bike tour but I was slightly nervous about using e bikes in the city. Our tour guide, Alessandro was conscientious of this and helped us feel safe. He also shared interesting facts along the way. We enjoyed our stays in both hotels and how each one had a very different feel. It was great to have transportation to various locations figured out for us so we did not have to spend too much time figuring out tickets and transfers. Overall a great and memorable trip and we are happy we went with booking through KimKim.

Hotel Review
Hotel Due Mari
Sestri Levante

Enjoyed the character of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

Excellent tour guide, Gigi!

Quality of Experience
Guides, Drivers and Staff
Gigi was knowledgeable, personable and fun. He made the experience relatable for all in our group, even the 10 year old.
Transport
Appian Way & Catacombs By E-Bike
Appian Way & Catacombs By E-Bike
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 01, 2026
Thank you so much, Kristine and Scott, Reading your feedback truly made us happy. It means so much to know that your family had such a memorable experience together in both Sestri Levante and Rome. We’re especially happy that choosing Sestri Levante turned out to be such a positive part of the journey — having the beauty of the Ligurian coast while avoiding some of the heavier Cinque Terre crowds is exactly why we love recommending it for families. And we absolutely loved hearing that you... Read more

Thank you so much, Kristine and Scott,

Reading your feedback truly made us happy. It means so much to know that your family had such a memorable experience together in both Sestri Levante and Rome.

We’re especially happy that choosing Sestri Levante turned out to be such a positive part of the journey — having the beauty of the Ligurian coast while avoiding some of the heavier Cinque Terre crowds is exactly why we love recommending it for families. And we absolutely loved hearing that you added the pasta-making experience at Trattoria da Turin! Those authentic, hands-on moments shared together around food often become the memories people carry home the longest.

Thank you as well for your understanding regarding the boat tour cancellation. Unfortunately, the sea conditions along the Ligurian coast can sometimes change quickly, and safety always comes first. We’re are all ready to adjust things smoothly along the way.

It’s wonderful to hear that the guides made such a positive impact on your experience. Gigi, Patricia, and Alessandro will all be so happy to hear your kind words. Reading that even your youngest enjoyed the Colosseum tour — that is always the best compliment for a guide.

And it does not surprise us at all that the Appian Way bike tour became the highlight of the trip. It’s such a special way to experience Rome beyond the classic monuments.

Most of all, thank you for trusting us with your family vacation. Creating journeys that feel smooth, personal, authentic, and enjoyable for different ages and travel styles is exactly what we hope to achieve.

We truly hope to welcome your family back to Italy someday for another adventure together!

Warm regards,
Leslie & the Storywalking Team

Fascinating Look at Three Pre-Inca Cultures
Peru | May 6 - May 16, 2026

Speranza
Speranza A.
Flagami, FL | Reviewed on May 20, 2026
We thoroughly enjoyed our trip to Northern Peru. The places we visited were fascinating and the local guides/drivers selected by KimKim were top-notch. Yelsin and Carlos in Chachapoyas, Grace and Alberto in Chiclayo, and Cinthia and again Alberto in Trujillo. Our ride over the Andes was memorable but our driver Elvis got us to our destination safe and sound. We did have some logistics challenges and overall, Anne and her team were available to help us sort them out. Our main critique is... Read more

We thoroughly enjoyed our trip to Northern Peru. The places we visited were fascinating and the local guides/drivers selected by KimKim were top-notch. Yelsin and Carlos in Chachapoyas, Grace and Alberto in Chiclayo, and Cinthia and again Alberto in Trujillo. Our ride over the Andes was memorable but our driver Elvis got us to our destination safe and sound.

We did have some logistics challenges and overall, Anne and her team were available to help us sort them out. Our main critique is how the Keulap portion of the trip was organized. As it turns out, the cable cars up to Keulap are closed the month of May which resulted in a longer drive for us from Leymebamba. In fact, on the day we visited Keulap, we left Leymebamba in the morning, visited Keulap and then continued our drive to Cocochimba which ended up being a very, very long day. A better itinerary would have guests staying in a lodge closer to Keulap (for example one called Amazilila) and then doing Leymebamba as a day trip from there.

The lodging at Leymebamba leaves a few things to be desired. While the room and the property are lovely, and the staff very accommodating, during this time of year, the room was freezing at night and no amount of blankets helped. The property could consider adding propane heaters during the cold season. Also, the stairway between our cabin and the restaurant was steep, slippery, and dark, and there were no handrails since they are replacing them. But they could add some rope as a temporary measure and install some solar lights to operate at night to improve safety. We were honestly afraid of falling down those stairs.

We really wanted to explore the town of Cocochimba, but the town had a general strike. We decided to leave a day early but this was no reflection on the lodge we stayed in. That said, they too could benefit from some solar lighting along their pathway. When we contacted Anne's team, they didn't readily have the number of the driver assigned to us - we had received that from Yelsin ourselves.

Which is actually another suggestion is to provide guests with the directly numbers of the guides ahead of time. In case of a sudden change of plans it is important for us to be able to contact the guides/ drivers and not wait for KimKim to provide us with contact information.

During our time in Chiclayo, there was a mix-up in the sites that we visited. Our itinerary showed that we were supposed to visit the pyramids of Tucume in the morning and then right after, visit the Royal Tomb Museum of Sipan. However, what we did instead was visit the town of Sipan to see the site were the original tombs are and then we went to the museum. That is actually a better trip and we were happy to do that. However, our guide and driver had no idea of the previous itinerary and also, there was no lunch break built in to that day, which cut short our time at the museum because we were getting faint from hunger.

Everything worked great in Trujillo and we appreciated the transfer back to the airport because we had forgotten about that.

Hotel Reviews
Costa del Sol Wyndham Trujillo Centro
Trujillo

A lovely hotel right on the main square in Trujillo. Friendly staff and great facilities.

Authenticity & Character
It is a lovely old building nicely restored.
Location
Right on the main square.
Staff
Cleanliness & Comfort
Costa del Sol Whyndam Chiclayo
Chiclayo

A modern hotel with all the amenities. A nice change after staying in more rustic hotels.

Authenticity & Character
It is a corporate hotel in a bland building.
Location
Very centrally located
Staff
Cleanliness & Comfort
Everything worked!
Mamaq Tambo Lodge
Cocachimba

Comfortable room in a nice location.

Authenticity & Character
Location
It is a nice location, but a bit far from town.
Staff
Cleanliness & Comfort
Rangra Wasi
Leymebamba

It's a lovely hotel, but the rooms have no heat. Depending on the time of year, it could be freezing. Also, there was no hot water in the shower. The property is lovely, but dark in places - be sure to bring a flashlight. Staff is great!

Authenticity & Character
Location
Lovely garden and nice view.
Staff
Cleanliness & Comfort
Need to add a little heater in the room, improve hot water to the shower, add lights to the property and a handrail for the outside stairway.
Activity Reviews
Chan Chan & Huaca de la Luna
Chan Chan & Huaca de la Luna
Trujillo

Fabulous visit to the ruins of Chan Chan, followed by a lovely lunch by the sea and then a visit to see the murals at Huaca de la Luna. Our guide Cinthia was great and we learned a lot about this fascinating pre-Inc site.

Journey to {{end_location}}, visiting El Brujo
Journey to {{end_location}}, visiting El Brujo
Peru

Great museum and burial site that shows that there were female rulers among the Moche people. First go to the museum to learn more about the burial site and what was found there and then go visit the actual site near by

Tucume Pyramids & Tumbas Reales Museum
Tucume Pyramids & Tumbas Reales Museum
Chiclayo

We did not go to the Tucume Pyramids. Our itinerary was changed and we went first to the town of Sipan which is where the royal tombs were found and then to the Royal Tombs museum. This is the best way to truly appreciate the scope of of this archeological discovery.

Quality of Experience
Guides, Drivers and Staff
Our local guide Grace was great!
Hummingbird Sanctuary
Hummingbird Sanctuary
Cocachimba

This is a small eco-tourism project designed to protect a rare type of hummingbird. You walk down many stairs and then sit down to wait for hummingbirds to come to the feeders. They may or may not come.

Quality of Experience
Nothing - it just not what we expected
Journey to Cocachimba: Kuelap Fortress
Journey to Cocachimba: Kuelap Fortress
Peru

If you've come to this isolated pat of the world, you're probably here to see Kuelap! Our guide and driver from KimKim were excellent. 4 stars instead of 5 because that day should have been planned with less driving (see suggestions).

Quality of Experience
Kuelap is incredible. The drive is HARD.
Quality of Experience
Kuelap is incredible. The drive is HARD.
Food
We didn't have any food at Kuelap.
Guides, Drivers and Staff
We had an excellent local guide, Yeslin.
Guides, Drivers and Staff
We had an excellent local guide, Yeslin.
Transport
Carlos was a great driver
Transport
Leymebamba: Workshops & Museum
Leymebamba: Workshops & Museum
Peru

Fabulous museum in a great location. This was a highlight of the trip.

Quality of Experience
Excellent local museum
Guides, Drivers and Staff
Yelsin is a great guide who explained what we were seeing.
Transport
Our driver was Carlos - very safe and courteous.
Local specialist: Anne Godoy

Wonderful trip to Greece!
Greece | May 9 - May 18, 2026

J
Jeff S.
Atlanta, GA | Reviewed on May 20, 2026
All I can say about our trip to Greece is that it was wonderful . . . The Kim Kim Team was amazing and truly made a difference all the way through — from itinerary development, to planning and logistics, and responding to questions and issues along the way. Regardless of time — day or night — Kim Kim responded very quickly and was always helpful. All of the logistics from the US to Athens to Naxos to Santorini were flawless!! With all of the drivers and guides and passes/tickets... Read more

All I can say about our trip to Greece is that it was wonderful . . . The Kim Kim Team was amazing and truly made a difference all the way through — from itinerary development, to planning and logistics, and responding to questions and issues along the way. Regardless of time — day or night — Kim Kim responded very quickly and was always helpful. All of the logistics from the US to Athens to Naxos to Santorini were flawless!! With all of the drivers and guides and passes/tickets involved in the trip it was amazing that everything worked exactly as planned. The Kim Kim app with the itinerary, contact names and phone, tickets etc along with the chat feature was tremendously useful. The hotels were great, the drivers were prompt and courteous, the guides were knowledgeable and very easy/flexible to work with. I can’t say enough good things — probably the best trip that we’ve ever taken and Kim Kim was a key contributor. Will definitely use them in the future.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on May 21, 2026

The "best trip you've ever taken" is the highest reward we could ask for, Jeff! Thank you so much for sharing your experience, and I'm especially glad you enjoyed using our new app! It was so much fun working together, and I hope you have another trip of a lifetime with kimkim in Croatia next year! 🤩

Athens/Paros/Santorini, Greece
Greece | May 9 - May 17, 2026

Kathleen
Kathleen C.
Ashburn, VA | Reviewed on May 20, 2026
From the very first interaction I had with KimKim, I was very pleased. The right questions were asked to create the perfect plan to explore Greece. Every detail discussed about the trip played out flawlessly each day. The travel team was also very responsive before and during the trip (we had to change one of our excursions) and it was cared for and our itinerary was updated in less than an hour! This was a trip of a lifetime and I am so grateful that KimKim made my dream a reality. Read more

From the very first interaction I had with KimKim, I was very pleased. The right questions were asked to create the perfect plan to explore Greece. Every detail discussed about the trip played out flawlessly each day. The travel team was also very responsive before and during the trip (we had to change one of our excursions) and it was cared for and our itinerary was updated in less than an hour! This was a trip of a lifetime and I am so grateful that KimKim made my dream a reality.

Activity Reviews
Morning Caldera Catamaran Cruise
Morning Caldera Catamaran Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Vineyards & Wine Tasting Experience
Traditional Vineyards & Wine Tasting Experience
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
 From Olive Groves to Vineyards: A Culinary Journey Through the Peloponnese
From Olive Groves to Vineyards: A Culinary Journey Through the Peloponnese
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on May 21, 2026

Thank you so much, Kaylee! It was an honor to plan and support you on such a special trip! I'm so happy you loved Greece as much as we do. 💛✨

Muchisimas gracias to Paola & Ariel for orche...
Ecuador | May 3 - May 18, 2026

Kylie
Kylie S.
Australia | Reviewed on May 20, 2026
Muchisimas gracias to Paola & Ariel for orchestrating such an awesome trip to mainland Ecuador & Islas Galápagos!!
Every day was like living our own wildlife documentary!!
The Ecuadorian Amazon, Santa Cruz & Isabela all amazing
The transport & assistance was first class, as were the local guides. Absolutely recommended!!
Read more

Muchisimas gracias to Paola & Ariel for orchestrating such an awesome trip to mainland Ecuador & Islas Galápagos!!
Every day was like living our own wildlife documentary!!
The Ecuadorian Amazon, Santa Cruz & Isabela all amazing
The transport & assistance was first class, as were the local guides. Absolutely recommended!!

Hotel Reviews
Tucan Lodge
Cuyabeno Wildlife Reserve

A special thank you to Stalin & Byron, our amazing guides during our stay at the awesome Tucan Lodge. Lodgings, food, walks, canoe & village trips all incredible!! Muchisimas gracias ☺️

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Magic Paradise
Nueva Loja

Great stay here overnight en route to the Ecuadorian Amazon. Enormous portions served amongst the cute animals for lunch and dinner Highly recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quito Eco Lodge Airport - B&B
Quito

Pat & his wife provide amazing hospitality & genuine conversation We loved staying there

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on May 20, 2026

Dear Kylie,

Paola and I are absolutely thrilled to hear that your trip felt like living in your very own wildlife documentary. We are so glad you enjoyed the contrast between the Amazon and the islands of Santa Cruz and Isabela, and that our transport and local guides took such great care of you.

Thank you for trusting us with your adventure😊

All the best,

Ariel & Paola

Jungle/Beach adventure in Belize
Belize | May 3 - May 10, 2026

john
john h.
Centralia, WA | Reviewed on May 20, 2026

The staff at Ka'ana Resort were real professionals. Everyone was warm and helpful. The canoe trip in Barton Creek through the caves was an amazing experience. And everyone in our group raved about the snorkeling at Hol Chan/Shark Ray Alley during our stay in San Pedro. Thank you to Alex for arranging our trip.

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on May 21, 2026

Thank you so much for your kind words, John! It truly makes me happy to hear that everyone enjoyed the trip and had such a great experience in Belize.

Ka’ana Resort is very special, and Barton Creek and Hol Chan/Shark Ray Alley are always unforgettable highlights, so I’m glad your group loved them as well.

It was an absolute pleasure helping you organize this adventure, and hopefully next time I’ll have the chance to welcome you to Guatemala too!

Warm regards from San Pedro, Belize.
Alex

Our wonderful Galapagos adventure
Galapagos Islands | May 6 - May 13, 2026

Stephen
Stephen G.
United Kingdom | Reviewed on May 20, 2026
Overall our trip to the Galapagos was wonderful and we enjoyed ourselves very much. Nature and highlights:
Amazing wildlife and we really appreciated the local knowledge and enthusiasm of the guides we had across the 4 islands we visited. This knowledge helped us see so much more than if we were on our own.
Hotels:
We enjoyed all of the hotels we stayed in and the responsiveness of the hosts. The Albemarle (Isabella island) was lovely but the very loud music next door until very late on...
Read more

Overall our trip to the Galapagos was wonderful and we enjoyed ourselves very much.

Nature and highlights:
Amazing wildlife and we really appreciated the local knowledge and enthusiasm of the guides we had across the 4 islands we visited. This knowledge helped us see so much more than if we were on our own.

Hotels:
We enjoyed all of the hotels we stayed in and the responsiveness of the hosts. The Albemarle (Isabella island) was lovely but the very loud music next door until very late on a Friday night was unhelpful. I noticed this has been remarked upon in other reviews. Overall we enjoyed the hotels very much.

Guides:
We had superb guides in Alex, Ronnie, Daniella, and others whose names I have forgotten. All of the guides were absolutely excellent and were a major positive impact on our trip, except one - Gabriel on Isabella. Gabriel was a very nice guy and was trying to be helpful, however we had a communication problem in that neither of us could understand him very well. I appreciate that he has learned English but it wasn't good enough to be very useful. This was made worse by the fact that he was speaking very quickly and I suspect was a little stressed at the situation which became confusing.

As a result of our mis-communication we missed out part of our schedule and he changed it to a snorkel event at our extra cost without us knowing what was happening. We realised afterwards that we had missed the opportunity to see giant tortoises in the wild, which was very important to us (one of our highlights), so we separately hired bikes and completed the part that had been missed. The snorkel event that he took us on turned out to be very good, but we felt very confused as to what was happening. I reiterate that he was a very nice guy and was trying hard, but it was a language problem.

The snorkelling guide we had on our trip to Kicker Rock was really excellent.

Itinerary:
Overall, it was a really good and interesting itinerary. The one suggestion I would make would be to offer an alternative to the Sierra Negra volcano hike. For many tourists the heat, humidity and distance would be too much. We realised that we were not acclimatised enough for it and had to cancel it. We also heard of other tourists who turned back as it was too much.

There was some good variety in the itinerary and we felt like we had achieved a lot in our time there.

KimKim:
Maria Jose and the team at KimKim were very responsive and we were impressed with their support. It made a big difference to the trip to have everything so well organised. We were able to focus on the adventure rather than the administration, which was very much appreciated. We would happily recommend KimKim to other travellers.

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on May 25, 2026
Thank you so much for your thoughtful and detailed review. It really means a lot to hear that you enjoyed the wildlife, the diversity of the islands, and especially the knowledge and enthusiasm of the guides throughout the journey. The Galapagos becomes even more special when experienced through passionate local experts, so I am very happy this had such a positive impact on your trip. I also appreciate your honest comments regarding the situation on Isabela Island. Thank you for explaining... Read more

Thank you so much for your thoughtful and detailed review.

It really means a lot to hear that you enjoyed the wildlife, the diversity of the islands, and especially the knowledge and enthusiasm of the guides throughout the journey. The Galapagos becomes even more special when experienced through passionate local experts, so I am very happy this had such a positive impact on your trip.

I also appreciate your honest comments regarding the situation on Isabela Island. Thank you for explaining it with such understanding and balance. I completely understand how frustrating and confusing that experience must have felt, especially considering how important the giant tortoise experience was for you. Your feedback is extremely valuable, and I will make sure it is shared internally with our local operations team for review and improvement.

Thank you as well for your comments regarding the hotels and the Sierra Negra hike suggestion. Insights like these genuinely help us continue refining future experiences for our travelers.

It was a real pleasure helping organize your Galapagos adventure, and I am very glad to know that the planning and coordination allowed you to fully focus on enjoying the experience itself.

Thank you again for trusting us with your trip, and hopefully, we can help you discover another part of South America in the future.

A single malt destination.
Scotland | May 7 - May 13, 2026

stanley
stanley e.
Miami, FL | Reviewed on May 20, 2026
A dream trip come true. A couple minor hiccups, however did not diminish overall joy of the trip. The drivers provided were very good. The visit of distilleries were numerous and also outstanding. Most distilleries provided a keepsake. You can trust KimKIm to set up a great trip. Read more

A dream trip come true. A couple minor hiccups, however did not diminish overall joy of the trip. The drivers provided were very good. The visit of distilleries were numerous and also outstanding. Most distilleries provided a keepsake. You can trust KimKIm to set up a great trip.

Hotel Review
Glenmoriston Townhouse Hotel
Inverness

Outstanding, an apartment with all amenities included. Clean spacious and wish we had more nights there.

Authenticity & Character
It was extremely useful.
Location
So close to everything.
Staff
All staff.
Cleanliness & Comfort
Super clean and very warming.
Activity Review
Ben Nevis Distillery Tour
Ben Nevis Distillery Tour
Fort William

Wow what a great place to visit. We had a one on one tour guide that crushed it. Got to utilize the “copper dog” ourselves. Generous portions of single malt to taste.

Transport
James our driver on two (2) occasions was incredible. Use his contacts set set up a visit to our number one distillery.
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on May 20, 2026

Hi Stan - Hi there!

I am happy to read your review. I really enjoyed showing you Speyside and the west coast of Scotland. When it comes to the driver James, I am not surprised to hear your positive feedback! He always receives great reviews.

I am happy that you got to do this bucket list trip and it all worked out well.

If you're keen to continue, then consider asking us for Whiskey in Ireland. My colleagues can certainly help you out with that!

Thanks again for choosing us,
Stephen

excellent trip, great teamwork
Spain | May 8 - May 19, 2026

Kitty
Kitty W.
Richmond, VA | Reviewed on May 20, 2026
Nadia and Daniela, our trip specialists, were a great team. In January, Nadia helped us plan our trip to Spain, and she and her colleagues created an itinerary that took our particular wishes and requirements into account. The trip was a good balance of guided tours and free time to explore. Logistical support through the app was excellent — chat replies were prompt and responsive, all our tickets were available on my phone, so I didn't need to carry a lot of paper, and the app updated when... Read more

Nadia and Daniela, our trip specialists, were a great team. In January, Nadia helped us plan our trip to Spain, and she and her colleagues created an itinerary that took our particular wishes and requirements into account. The trip was a good balance of guided tours and free time to explore. Logistical support through the app was excellent — chat replies were prompt and responsive, all our tickets were available on my phone, so I didn't need to carry a lot of paper, and the app updated when there were changes.
The hotels were all well chosen — good locations, comfortable and clean.
We were particularly pleased with our guides, who were knowledgeable about their cities, history, and art history, and very personable. Mario, our tuk-tuk driver in Madrid, was charming — he told us he was training to be a museum curator. He will be good at it. Although our Prado tour was cancelled for some reason, Daniela advised us to buy the three-museum Art Walk ticket, which worked out well since we didn't have to specify a time to visit. Manuel Salinero, our guide in Toledo, was terrific — and on top of a great tour, he knew the best places to take our photo, a nice bonus. In Seville, our guide Ferran was a trained archaeologist and history teacher, patient and engaging. Our Córdoba guide David was knowledgeable and thorough, and seemed as impressed and delighted by the Mezquita as we were. In Granada, Nacho took us on a fabulous tour of the magnificent Alhambra. It is hard to believe he could give the same tour ten times in a week, and still make it feel so fresh and personal. In Málaga, Gloria showed us the city she clearly loved, which was preparing for Noche en Blanco, a night of concerts and free museums.
The next day's tour of megalithic dolmens and the otherworldly landscape of El Torcal, guided by Justine, was a high point among many high points. She was passionate about prehistory and nature, charming company, and sensitive to our capabilities — the hike was fun but not exhausting. She suggested we stop for lunch at Art of Tapas in Antequera. So good.
We only had an afternoon in Barcelona, and it was raining, but Mari made it worthwhile. So many things I'd like to see again. She was the perfect guide for the Sagrada Familia — a place she clearly loves and knows deeply.
Thank you for all your good work and planning. It was an unforgettable trip.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on May 25, 2026

Hi Kitty, Thank you so much for your thoughtful and detailed review. I will share your kind words with Nadia and Daniela ☺️We especially appreciate your flexibility regarding the Prado tour change, and we’re glad Daniela’s recommendation for the Art Walk ticket worked out so well.
Thank you again for trusting us with your trip, and we hope to help you plan another adventure in the future. Warmes regard, Marina

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