Kimkim Trip Reviews

4.8
Based on 20,109 ratings
Read 20,109 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Greece with Girlfriends 2025
Greece | Sep 7 - Sep 16, 2025

Deborah
Deborah S.
Chicago, IL | Reviewed on Sep 19, 2025
We had a wonderful time in Greece. Everything flowed extremely smoothly, which was top-notch. All of our excursions were fun and interesting.
Our private Acropolis tour with Penelope was a great first impression of a tour guide in Athens. Not only was she educated and an experienced archaeologist and classics lover if mythology, , she was polite and extremely fun to be around. Loved her!! She was patient snd kind as well. It was a little awkward to eat and drink in front of her but we got...
Read more

We had a wonderful time in Greece. Everything flowed extremely smoothly, which was top-notch. All of our excursions were fun and interesting.
Our private Acropolis tour with Penelope was a great first impression of a tour guide in Athens. Not only was she educated and an experienced archaeologist and classics lover if mythology, , she was polite and extremely fun to be around. Loved her!! She was patient snd kind as well. It was a little awkward to eat and drink in front of her but we got over it.

I enjoyed the trip to Delphi with Janis-he was a great driver and very friendly. Our tour guide in Delphi was also knowledgeable but very sarcastic and I felt rushed. The restaurant Janis took us to in Delphi was beautiful and delicious.

I would suggest for the excursion of Traditional cooking at Village Farm, you let visitors know that this is a basic cooking class that is strictly vegetarian. It was mostly chopping a few vegetables and stuffing them into another vegetable. This was not what I expected and the young 22-year-old man named Kostas even complimented us on being able to chop vegetables quickly. We all can cook. We were under the assumption that it would be a little more traditional meal and it was disappointing. Even the dessert was rudimentary- graham crackers and melted chocolate . Not worth it. If there was not a farm tour with cheese afterwards, I would probably give this two stars. Least favorite of trip.
Santorini was wonderful and our hotel was fabulous except for the 69 stairs down to it thank God for our porter Louis who took our bags down to the hotel. On the day that we were leaving to come home, pick up was at 6 AM when no Porter is there. Thank God I asked the porter how we would get our bags back up to the top. We had to make arrangements for the Porter to come in before his work time and pay for him to take our luggage up 69 stairs. I would suggest letting people know that this is a real dealbreaker if I was to come back to this hotel. There would be no way for us to bring our luggage up to catch our taxi to the airport if we did not think about this prior and make arrangements.
George - Private island village and Akrotiri day trip - was a great guide that took us high into the city. He even let us stop and purchase some pottery as we made our way down from the castle. I would suggest that you let people know that this is a very extraneous activity, which includes lots of up and down with stairs. Thank God we were all in shape and could make it, but there is no way anyone with mobility issues would be able to do these excursions in Santorini.
Last excursion was Sunset Caldera cruise. What a great experience that we had on this private excursion. We felt a little like royalty that we had the whole boat to ourselves. The meal was fantastic, and the two young men were lovely. I can’t remember their names, so hopefully Bev or Wendy can. We really enjoyed this as our last sendoff.
Overall, this was a great memorable trip with special friends. Thank you for all your planning and help and hopefully this review will shed some light for other future travelers and what the offerings are in Greece.

Hotel Reviews
Manos Small World Santorini
Santorini island

This hotel was a great location, but too many stairs to get down to your room with luggage. I believe it was 69 steps and there was no one to take our luggage back up in the morning. We did have to pay the porter to come in early at 6 AM so we could make our flight back to Athens. The staff was fantastic.

Authenticity & Character
We love the rooms and that the bed was up a few stairs. Shared balcony was great to have a glass of wine and watch the sunset. Incredible.
Location
I don’t think anything could be approved about the location when the cruise ships come in and park right in front of the hotel down at the water edge. The cruise ships ruined this locations view.
Staff
Louis the porter was an amazing help getting our luggage down to our hotel room and also back up. This was no small feet when our luggage weigh 50 pounds each.
Cleanliness & Comfort
Top-notch for cleanliness
Galaxy Hotel Naxos
Naxos

What a great hotel that has a pool and a wonderful buffet ( at the hotel next-door ) to start your day off. The beach was only about 100 yards away and we were able to go down there and experience swimming in the sea. Pool closed a little early-8pm, but you were able to go to the pool at the hotel next-door.

Authenticity & Character
Location
Just a 15/20 minute walk to the downtown area.
Staff
One of our room was ready when we got there, but the other one wasn’t ready till the evening, which was unfortunate.
Cleanliness & Comfort
Athens Cypria Hotel
Athens

Great location in downtown Athens. Felt very safe. The elevator to get up to our room on the sixth floor was about as big as a closet. Only three people could fit in there or one person with luggage. Extremely claustrophobic, which caused me to take the stairs up six flights instead of getting into that tiny tiny elevator. The buffet was amazing as an introduction to Greek breakfast cuisine. I was even able to make Greek coffee over hot sand, which was very traditional and memorable. View of the Acropolis in Parthenon was total bonus. I’m giving it 3 stars because of the elevator.

Authenticity & Character
Great rooftop bar.
Location
Great location downtown Athens. So many shops and restaurants everywhere we went.
Staff
Extremely friendly and helpful finding places around the city.
Cleanliness & Comfort
Clean hotel with a nice touch of a dessert waiting for you.
Activity Reviews
Self Guided Beach Time in Naxos
Self Guided Beach Time in Naxos
Naxos

Loved the beach and restaurants.

Mythology Sunset Walk and Wines of Naxos
Mythology Sunset Walk and Wines of Naxos
Naxos

Great guide with great stories. Nice strenuous walk straight up to get to wine tasting. Nice wine snd great snacks. I loved interacting and sharing with other folks. Wonderful view.

Quality of Experience
Great job getting us to sunset on time.
Guides, Drivers and Staff
Illiana was knowledgeable and fun. Very interesting and had great mythological stories.
Transport
We walked and had no transport.
Private Guided Day Trip to Delphi
Private Guided Day Trip to Delphi
Athens

Our driver Janis was fantastic and fun. We were very grateful for all of his knowledge and honesty. He picked a great restaurant for us after our guided tour. Loved his stories. Even had cold water for us.

Quality of Experience
Guides, Drivers and Staff
Driver was wonderful. We enjoyed his laid back style. Museum was great but wish I had more time inside. Felt a little rushed.
Transport
Nice vehicle and comfortable.
Private Traditional Cooking Experience at Village Farm
Private Traditional Cooking Experience at Village Farm
Naxos

I would have to say that this is a rudimentary class on how to chop vegetables. We thought we were going to be making a more complicated traditional meal. Everything was very, very basic and a little disappointing. We finished making the stuffed green pepper vegetarian meal in about 10 minutes. They do not use meat therefore everything you make is vegetarian according to our guide.

Quality of Experience
The farm tour was the highlight. We were there for hours and if we didn’t have this, it wouldn’t be at all enjoyable.
Food
I really enjoyed the strong wine.
Guides, Drivers and Staff
Our staff person that showed us how to chop vegetables was not a super experienced cook , but a young 22-year-old man. We showed him how to cut vegetables quickly and he even commented that he never had people cut vegetables as quickly as we did I felt that the expectation was we were going to get an experienced grandmotherly type of person to teach us a well loved recipe.
Transport
Private Acropolis & Highlights Walk with Food Tastings
Private Acropolis & Highlights Walk with Food Tastings
Athens

Fantastic tour guide

Guides, Drivers and Staff
Penelope was amazing. Couldn’t have asked for a better guide. Knowledgeable, educated, and overall extremely fun to be around
Transport
There was no transport we walked to get to where we were going.
Self-Guided Neighborhoods Walk
Self-Guided Neighborhoods Walk
Athens

This is not a guided tour. This is you being on your own walking around the city? Not much to review if you don’t get out into the city.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 14, 2025
Hi Deborah, Thank you so much for taking the time to share such a detailed review of your Greece trip with your girlfriends! I’m so glad to hear that you had a wonderful time overall and that many of your experiences—from the Acropolis tour with Penelope to the sunset caldera cruise—were such highlights. I also really appreciate your candid feedback on areas that could be improved, like the cooking class expectations and the stairs at your Santorini hotel. As we’ve already discussed... Read more

Hi Deborah,

Thank you so much for taking the time to share such a detailed review of your Greece trip with your girlfriends! I’m so glad to hear that you had a wonderful time overall and that many of your experiences—from the Acropolis tour with Penelope to the sunset caldera cruise—were such highlights.

I also really appreciate your candid feedback on areas that could be improved, like the cooking class expectations and the stairs at your Santorini hotel. As we’ve already discussed directly, I’ve shared suggestions with our local partners so they can better set expectations for future travelers.

It was such a pleasure helping you plan this memorable journey. Thank you again for trusting kimkim with your travels, and I hope we’ll have the chance to work together on another adventure in the future!

The trip was great but our local contact was ...
Morocco | Sep 13 - Sep 17, 2025

N
Ned R.
Newark, NJ | Reviewed on Sep 19, 2025
The trip was great but our local contact was Said, not Ali
Local guide - Mohammed was terrific
and our driver Ayoub was the best!
Read more

The trip was great but our local contact was Said, not Ali
Local guide - Mohammed was terrific
and our driver Ayoub was the best!

Hotel Review
La Maison Arabe Hotel
Marrakech

beautiful place!

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Sep 19, 2025

Hi Ned,

Thank you so much for your kind feedback! We’re glad to hear that you enjoyed your trip and had such a wonderful experience with Mohammed and Ayoub. I appreciate the clarification regarding your local contact, Said is indeed my colleague and part of our team, and I’m glad everything went smoothly.

Best Wishes,
Ali

Our recent trip to Portugal was amazing. We ...
Portugal | Sep 6 - Sep 14, 2025

Karen
Karen Z.
Bedford, NH | Reviewed on Sep 19, 2025
Our recent trip to Portugal was amazing. We visited 3 locations that were all different but equally incredible. Each and every one of our guides was knowledgeable and friendly. Coraima did an incredible job of mixing up the excursions to be both interesting, relaxing and exciting. All our transfer drivers were on time and professional. I'm not sure how KimKim vets all these people but they have yet to disappoint. The hotels were beautiful and very clean. Hotel Farol in Cascais was... Read more

Our recent trip to Portugal was amazing. We visited 3 locations that were all different but equally incredible. Each and every one of our guides was knowledgeable and friendly. Coraima did an incredible job of mixing up the excursions to be both interesting, relaxing and exciting. All our transfer drivers were on time and professional. I'm not sure how KimKim vets all these people but they have yet to disappoint. The hotels were beautiful and very clean. Hotel Farol in Cascais was exceptionally beautiful sitting on the edge of the Atlantic. Stunning! And when we did have a question, reaching out to KimKim via the chat was so easy and the response so quick. It is very reassuring knowing you have someone to help you if you run into any issues while abroad. This is my 4th time using KimKim and I won't plan a trip abroad without them.

Thanks for an amazing and memorable vacation!!!

Hotel Reviews
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa D'Oiro Ambiance Village
8600-544
Authenticity & Character
Location
The only negative of this hotel was there was a very large ugly abandoned hotel very close to ours and we could see if from the pool. Not KimKim's fault but it was an eyesore.
Staff
Cleanliness & Comfort
Farol Hotel
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Trip to Cork Country & Castelo de Evoramonte
Private Day Trip to Cork Country & Castelo de Evoramonte
Évora
Quality of Experience
Guides, Drivers and Staff
Transport
Private City Walk & Wine Experience
Private City Walk & Wine Experience
Évora
Quality of Experience
Guides, Drivers and Staff
Sagres & Sunset Off-Road Adventure
Sagres & Sunset Off-Road Adventure
Lagos (Algarve)
Quality of Experience
Guides, Drivers and Staff
Transport
Baia de Lagos Sailboat Cruise
Baia de Lagos Sailboat Cruise
Lagos (Algarve)
Food
Lagos Evening Food Walk
Lagos Evening Food Walk
Lagos (Algarve)
Private Day Trip to Sintra & the Edge with Pena Palace and Quinta da Regaleira
Private Day Trip to Sintra & the Edge with Pena Palace and Quinta da Regaleira
Cascais
Private Sailing Experience
Private Sailing Experience
Cascais

The caption and first mate were great, very friendly and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Sep 24, 2025

Karen, thank you so much for your kind and thoughtful review of your experience with us 😊 it's amazing seeing return travelers use our kimkim services! It was lovely meeting you and working with you throughout the planning process, and I'm truly so happy to read that you enjoyed your time together in Portugal and that the balance of activities was perfect. Our priority is to ensure a smooth and seamless experience while you're in-country, and I'm glad we met that. We look forward to seeing you again at kimkim in the future!
Coraima

Fantastic trip to Croatia
Croatia | Sep 5 - Sep 17, 2025

M
Mark K.
Newark, NJ | Reviewed on Sep 19, 2025
Ivan provided fantastic guides and experiences for our two week trip to Croatia. He was always available on WhatsApp for any last minute information. I would highly recommend using his services. Djana, our guide in Dubrovnik, and Ina, our guide in Split, organized great walking tours and provided so much information and context for what we were seeing. Touring without a guide is a waste of time. We also enjoyed our trip to Ston to learn about (and eat) oysters and mussels. Another... Read more

Ivan provided fantastic guides and experiences for our two week trip to Croatia. He was always available on WhatsApp for any last minute information. I would highly recommend using his services.

Djana, our guide in Dubrovnik, and Ina, our guide in Split, organized great walking tours and provided so much information and context for what we were seeing. Touring without a guide is a waste of time.

We also enjoyed our trip to Ston to learn about (and eat) oysters and mussels. Another highlight was truffle hunting with the family Prodan.

Activity Reviews
Oyster Tasting & Farming Experience in Ston Bay
Oyster Tasting & Farming Experience in Ston Bay
Dubrovnik

The Oyster Tasting and Farming Experience in Ston Bay was very good. I booked it partially because the other couple loves oysters, and it turned out to be a fun experience for all of us. Personally, I preferred the mussels, but overall, it was a delightful day.

Truffle Hunting + Exploring Motovun
Truffle Hunting + Exploring Motovun
Croatia

The truffle hunt was an outstanding experience! Everyone loved it, and we even found two truffles which was a fantastic bonus. The family hosting the event was lovely. It was an enjoyable and memorable activity that I would highly recommend.

Local specialist: Ivan Cosic

Self-Drive 21 days in Ireland
Ireland | Aug 26 - Sep 14, 2025

Trish
Trish C.
the Netherlands | Reviewed on Sep 19, 2025

We gave Ireland Walk Hike Bike our itinerary and they planned everything for us - accommodations were excellent, the hire car was great, the private drive on the Ring of Kerry was fabulous, the routings were well-planned. All-in-all a really great trip!

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Sep 22, 2025

Hi Trish

Thank you so much for your kind words! We're absolutely delighted to hear that you had such a great experience with us. It was also great to meet you and Robin in person.

It was our pleasure to help bring your trip to life, and we’re thrilled that everything ran smoothly and met your expectations. Ireland has so much to offer, and it means the world to us that we could play a part in making your journey memorable.

We’d love to welcome you back anytime for another adventure.

Kind Regards

Dean

We have just made it back home from a trip of a lifetime!
Italy | Sep 1 - Sep 18, 2025

Verona
Verona P.
Vestavia Hills, AL | Reviewed on Sep 19, 2025
We have just made it back home from a trip of a lifetime! Our travel agent, Irene, is truly the best in the business! We planned an 18 day trip including Milan, Verona, Venice, Rome, Athens, and last Santorini. She had every single place and tour mapped out with a Google link for us to get to. This was such a comfort! She also had all our train and tour tickets digitally on our itinerary which was a life saver! And to us, the most comforting feeling in the world when when you are in a foreign... Read more

We have just made it back home from a trip of a lifetime! Our travel agent, Irene, is truly the best in the business! We planned an 18 day trip including Milan, Verona, Venice, Rome, Athens, and last Santorini. She had every single place and tour mapped out with a Google link for us to get to. This was such a comfort! She also had all our train and tour tickets digitally on our itinerary which was a life saver! And to us, the most comforting feeling in the world when when you are in a foreign country is when traveling from city to city, having a driver there holding a sign up with your name waiting for you! You have such a feeling of relief because at times you are overwhelmed with traveling. Best feeling in the world. All our tours were top notch and very informative. We have incredible photos of the last 18 days and memories of a lifetime all because of KimKim and Iene! I cannot say enough wonderful things about her and KimKim! We will always call her first for all traveling experiences!

Hotel Review
Kasimatis by La Perla
Santorini

What a way to end our 18 day Anniversary trip! This hotel was out of dreams! If you want one on one time time with a view of a lifetime, this is the place!

Authenticity & Character
You feel like your the only guests there!
Authenticity & Character
Location
PERFECT! Out of my mind with the view we had!
Location
Staff
Very helpful and always happy to help!
Staff
Very helpful and always happy to help!
Cleanliness & Comfort
The people here keep it super clean!!
Cleanliness & Comfort
The people here keep it super clean!!
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Sep 23, 2025

My dear Verona and Angelo,

Thank you so much for your warm words! I am deeply touched by your wonderful feedback and so happy to hear that you had the trip of a lifetime.

It was a true pleasure working together, and our communication was an utter joy! I can’t wait to help you again with a future trip to Greece and/or Italy—whenever you’re ready for your next journey to Europe.

Warmest regards,
Irene

Ayoub was an amazing and friendly guide, and ...
Morocco | Sep 13 - Sep 17, 2025

Sylvie
Sylvie C.
Newark, NJ | Reviewed on Sep 19, 2025
Ayoub was an amazing and friendly guide, and his deep knowledge of Marrakech made our visit truly memorable. We also enjoyed Mohamed on the food tour and other local guides for the city and medina. Saïd ensured everything went smoothly and showed us how valuable great guides are to truly enjoy Marrakech and its surroundings. Highlights included the Majorelle Gardens, a walk in the Atlas Mountains with a wonderful meal at a Berber family home, and a desert day trip with a camel ride. Highly... Read more

Ayoub was an amazing and friendly guide, and his deep knowledge of Marrakech made our visit truly memorable. We also enjoyed Mohamed on the food tour and other local guides for the city and medina. Saïd ensured everything went smoothly and showed us how valuable great guides are to truly enjoy Marrakech and its surroundings. Highlights included the Majorelle Gardens, a walk in the Atlas Mountains with a wonderful meal at a Berber family home, and a desert day trip with a camel ride. Highly recommended!

Hotel Review
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Majorelle Gardens
Visit Majorelle Gardens
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh
Quality of Experience
K
Food
Guides, Drivers and Staff
Transport
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Agafay Desert Day Trip by 4x4 Vehicle
Agafay Desert Day Trip by 4x4 Vehicle
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Sep 19, 2025

Hi Sylvie,

Thank you so much for your wonderful feedback! We are glad to hear that Ayoub, Mohamed, and Saïd made your trip so memorable. It’s great to know you enjoyed the Majorelle Gardens, the Atlas Mountains experience, and the desert day trip, those are indeed unforgettable highlights of Morocco. Your kind words mean a lot to our team, and we hope to welcome you back for another amazing adventure soon!

Best,
Ali

Our 10 tour of Germany
Germany | Sep 9 - Sep 18, 2025

Gary
Gary L.
Newark, NJ | Reviewed on Sep 19, 2025

My wife and I just returned from our 10 day trip to Germany. The trip was planned to perfection and there were zero issues. Mathilde selections of hotels, train travel and tours fit nicely into exactly what we were looking for. We began in Mainz, then off to Munich, then Nuremberg (with a day trip to Rothenburg), and we ended with Berlin. We will definitely use Mathilde/KimKim again for our international travel needs. Thank you Mathilde and the rest of the Kim Kim that also helped us along the way

Local specialist: Mathilde D.
Mathilde
Mathilde D.
Local specialist in Galway, Ireland | Replied on Oct 03, 2025

Halo Gary,
Thank you so much for sharing your kind review and these amazing pictures!
I'm glad you had a wonderful trip and hope you made unforgettable memories! It was a pleasure to make everything perfect for you :)
Don't hesitate to reach out for future trips to Europe!
Best,
Mathilde

I had the most fabulous experience in Japan thanks to Katsu!
Japan | Sep 7 - Sep 12, 2025

P
Phyllis B.
Los Angeles, CA | Reviewed on Sep 19, 2025
I had the most fabulous experience having Katsu arrange my trip to Japan. He was so thoughtful in how he listened to what I hoped to do> He then prepared the most perfects plans for my trip! All recommendations Katsu suggested were perfect. His communications were fantastic. Very regular and very caring.. One very special element that Katsu included was the arrangement of members from his company to accompany me or meet me at each train station. This made each transition so easy and smooth.... Read more

I had the most fabulous experience having Katsu arrange my trip to Japan. He was so thoughtful in how he listened to what I hoped to do> He then prepared the most perfects plans for my trip! All recommendations Katsu suggested were perfect. His communications were fantastic. Very regular and very caring.. One very special element that Katsu included was the arrangement of members from his company to accompany me or meet me at each train station. This made each transition so easy and smooth. Each person that assisted me was a true delight to meet and were SO helpful!!! Katsu was always available if I needed him during my trip. Without a doubt. my trip was marvelous because of the support and services from Katsu and his team. I give them the highest recommendations- more than amazing!!

Local specialist: Katsu Okada

From planning the trip to implementing the va...
Morocco | Sep 10 - Sep 17, 2025

Randy
Randy J.
Minneapolis, MN | Reviewed on Sep 18, 2025
From planning the trip to implementing the various itinerary changes, KimKim attempted to keep us happy with our daily activities. They succeeded, our driver Redouane, was tremendous about suggesting and making dinner reservations, picking us up on demand with a smile and keeping our daily trips on schedule. I thought they all did an outstanding job. Highlights for our group was the Fez tour and guide, the Rabat tour and guide and the Marrakesh Cooking course. They were exceptional with... Read more

From planning the trip to implementing the various itinerary changes, KimKim attempted to keep us happy with our daily activities. They succeeded, our driver Redouane, was tremendous about suggesting and making dinner reservations, picking us up on demand with a smile and keeping our daily trips on schedule. I thought they all did an outstanding job. Highlights for our group was the Fez tour and guide, the Rabat tour and guide and the Marrakesh Cooking course. They were exceptional with the others were very good! Great adventure and great memories.

Hotel Reviews
Riad Chergui
Marrakech

Great location, easy to find and be independent to get to the Souks.

Authenticity & Character
Location
Easy to access and locate our return to this Riad. Didn't need guides to access after initial walk in.
Staff
Staff were exceptional at this site and the evening manager, Amina? was very customer focused on meeting the comforts for each traveler. Smaller units allowed interaction with other visitors. Nice setting.
Cleanliness & Comfort
Light, open and airy, overlooked the pool and courtyard.
Dar El Kébira
Rabat

Rooms were smaller. Tough to even unpack in the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès

Marcos was an exceptional host. Best Riad of the three in my mind. Great overall staff and accommodations.

Authenticity & Character
Location
Central location and easy to move in and through the Medina.
Staff
Marcos and staff were exceptional.
Cleanliness & Comfort
Activity Reviews
Afternoon Guided Tour in Casablanca
Afternoon Guided Tour in Casablanca
Morocco

The remaining two attendees cancelled this event as they had reservations at Rick's Cafe....a lifelong dream for one of them.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Workshop & Local Food
Cooking Workshop & Local Food
Morocco

A highlight for our group. Great humor, empathy for all chef skills, great interaction with all guests AND staff. Super event.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

This was probably our weakest tour as the local gastronomy was not for weak hearted. I do think it occured on our last full day and day 13th of travel. The final meal with the local food items was a challenge. The guide did his best.

Quality of Experience
Guides, Drivers and Staff
He tried his best.
Transport
We walked so it was fine.
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Rabat to Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Our driver stopped when asked and frequently checked in with us to assure the trip was meeting our expectations.
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco

We had a great guide with great humor injected on this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Meknes & the Roman Ruins of Volubilis then Continue to Rabat
Day Trip to Meknes & the Roman Ruins of Volubilis then Continue to Rabat
Morocco

We ended up enjoying this more than we anticipated. Good guide and he shortened it for us making it a great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes

Excellent Tour with a great guide.

Quality of Experience
The Guide was very engaging, knowing his sites, his many colleagues and the various souks.
Guides, Drivers and Staff
Transport
Morning Guided Tour in Tangier
Morning Guided Tour in Tangier
Morocco

Redouane showed us during the 'driving tour' the highlights of Tangiers.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE

Great Iceland Trip
Iceland | Sep 4 - Sep 17, 2025

G
Gail G.
Newark, NJ | Reviewed on Sep 18, 2025
The kimkim team was great and Noga was incredibly responsive and put together a great trip for us. Overall, hotel accommodations were wonderful. The last hotel we stayed in, Hotel Odinsve, was not nearly as nice as the other hotels. Kudos to Nick for his responsiveness in getting us a room change and we are most appreciative of kimkim paying for the upgrade. Read more

The kimkim team was great and Noga was incredibly responsive and put together a great trip for us. Overall, hotel accommodations were wonderful. The last hotel we stayed in, Hotel Odinsve, was not nearly as nice as the other hotels. Kudos to Nick for his responsiveness in getting us a room change and we are most appreciative of kimkim paying for the upgrade.

Hotel Review
Fosshotel Glacier Lagoon
Hnappavellir

Beautiful hotel in the middle of nowhere! It was very accessible to the glacier lagoon sites. Staff at the hotel was very accommodating. Restaurant was excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland
Quality of Experience
Guides, Drivers and Staff
Guide was excellent and knowledgeable
Transport
Jökulsárlón Glacier Lagoon and Diamond Beach
Jökulsárlón Glacier Lagoon and Diamond Beach
Iceland

Another highlight of our trip! We took an amphibian ride around the lagoon so we were able to get closer to the glaciers

Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

One of our favorite things to do on this trip!

Blue Lagoon Comfort Admission
Blue Lagoon Comfort Admission
Iceland
Quality of Experience
Must see and do on the way into Reykjavik from the airport
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Sep 19, 2025

Thank you Gail, for your kind words! I'm so glad you had a wonderful trip in Iceland and I appreciate all of your feedback on both guided and self-guided activities. The cliff walk in Snæfellsnes is one of my favorite spots so I'm glad you enjoyed it! Keep us in mind for your future travel 😊

We have nothing but wonderful things to say!
Turkey | Sep 3 - Sep 17, 2025

L
Laurie F.
Seattle, WA | Reviewed on Sep 18, 2025
We have nothing but wonderful things to say about Burcu Kisakurek, Unison Travel, and the connection KimKim facilitated. Burcu was kind, attentive, and thorough from first contact to last, even though we didn't contact her to plan this trip until the last minute. She took great care of us, found us wonderful guides, made all adjustments necessary, and planned a fantastic trip, well beyond what we even knew to ask for. She stayed in close touch with us throughout our trip so that we knew we'd... Read more

We have nothing but wonderful things to say about Burcu Kisakurek, Unison Travel, and the connection KimKim facilitated. Burcu was kind, attentive, and thorough from first contact to last, even though we didn't contact her to plan this trip until the last minute. She took great care of us, found us wonderful guides, made all adjustments necessary, and planned a fantastic trip, well beyond what we even knew to ask for. She stayed in close touch with us throughout our trip so that we knew we'd have help if we needed it (though we didn't because she'd done such a good job setting us up). Special shout-out to Cengiz Ozturk, who is a perfect and delightful guide of Istanbul and beyond.

Local specialist: Burcu Kisakurek
Burcu
Burcu Kisakurek
Local specialist in Istanbul / Turkey | Replied on Sep 19, 2025

Dear Laurie & Paul,

It was such a pleasure welcoming you to our country, and I truly appreciate your lovely review. You traveled at one of the best times of year, and because you shared your interests so clearly, it was a joy for me to tailor a last-minute trip that suited you so well. I’ve also passed along your kind words to Cengiz, who was delighted to hear them.

I very much hope we can welcome you again — not only to Türkiye but also to the surrounding countries we serve.

Warm regards,
Burcu

Trip of a lifetime!
Morocco | Sep 10 - Sep 17, 2025

Randy
Randy L.
Ashburn, VA | Reviewed on Sep 18, 2025
Hakim was wonderful to work with. He was involved with every step of our planning and provided excellent communication, always very responsive. He designed the itinerary to meet our needs and expectations and his team executed the trip flawlessly. Read more

Hakim was wonderful to work with. He was involved with every step of our planning and provided excellent communication, always very responsive. He designed the itinerary to meet our needs and expectations and his team executed the trip flawlessly.

Hotel Reviews
Dar El Kébira
Rabat

Nice property in a great location. The location, staff and accommodations were all great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chergui
Marrakech

Loved staying at the Riad Chergui. Wonderful staff, beautiful and peaceful property. Loved the pool area and having breakfast and the bar to relax and enjoy the quiet from the busy chaos of Marrakech. The rooms were spacious and well appointed. The common areas retain the charm and authenticity of their history.

Authenticity & Character
Beautiful property, well maintained and the pool area was wonderful
Location
Easy to walk to the Medina and the many restaurants and other attractions
Staff
Very attentive friendly staff
Cleanliness & Comfort
Everything was very well maintained and very clean and comfy
Riad El Yacout
Fès

We really enjoyed our stay at the Riad El Yacout. It was authentic and the whole staff team made us and our stay feel special. Beautiful interior, comfortable rooms and outstanding service.

Authenticity & Character
The period charm of this hotel as been retained and yet offers all the modern amenities necessary for a comfortable stay.
Location
Located within an easy walk to everything
Staff
Every staff member went above and beyond to make our stay comfortable and enjoyable
Cleanliness & Comfort
Kenzi Basma Hotel
Casablanca

The hotel is very dirty, carpets in the room where worn and very dirty as were the hall way carpets. The dining room where we had breakfast had food all over the floor that appeared to have accumulated over time. There were no towels in the room upon arrival and we had to request them.

Authenticity & Character
Very dirty and outdated. Not at all like the pictures on the website
Location
Easy walk to the Medina and to other attractions
Staff
Cleanliness & Comfort
Very dirty
Local specialist: Hakim ALIBOUCHE

Pedro was great! My trip was planned perfectl...
Portugal | Sep 11 - Sep 17, 2025

Julie
Julie K.
Ashburn, VA | Reviewed on Sep 18, 2025
Pedro was great! My trip was planned perfectly for my daughter and I! Hotels locations and tours were great! Read more

Pedro was great! My trip was planned perfectly for my daughter and I! Hotels locations and tours were great!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Great pool and view

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Mãe Lagos
Lagos

Nice pools and great healthy breakfast

Authenticity & Character
Modern, clean and healthy
Location
Walking distance to downtown
Staff
Could be friendlier
Cleanliness & Comfort
Beds aren’t comfortable
PortoBay Liberdade
Lisbon

Nice location

Authenticity & Character
Location
Close attractions
Staff
Cleanliness & Comfort
Activity Reviews
To Eat Suggestion: Luca´s Rooftop Restaurant (Lagos)
To Eat Suggestion: Luca´s Rooftop Restaurant (Lagos)
Portugal

Spectacular view Food was good Staff very efficient and accommodating

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop
Portugal

Great private tour Knowledgeable captain Beautiful views Relaxing 😎

Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Small Group Portuguese Cooking Class in Lisbon
Authentic Small Group Portuguese Cooking Class in Lisbon
Portugal

Chef wasn’t engaging Unorganized and late starting

Flavors of Lisbon in a Premium &  Gastronomic Private Walking Tour
Flavors of Lisbon in a Premium & Gastronomic Private Walking Tour
Lisbon

Great guide and fun day exploring the culture Make sure to be hungry

Quality of Experience
Guides, Drivers and Staff
To Eat Suggestion: Pinóquio
To Eat Suggestion: Pinóquio
Lisbon

Food was ok Service slow

Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Magical experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 23, 2025

Dear Julie,
Thank you for sharing your feedback! I am delighted to know your trip with your daughter was such a great experience. Making every journey memorable is truly our passion, and I’m so glad everything worked out just as you hoped.
Thank you once again!
Your friend in Portugal - Pedro

Scotland and Ireland Magic
Ireland | Sep 3 - Sep 15, 2025

Ricky
Ricky W.
Minneapolis, MN | Reviewed on Sep 18, 2025
We arrived home safely. Our review is as follows: The communication and trip planning was excellent, our trip plan covered everything we wanted to do. The Roadbook and having the app on our iPhone home screen was incredible. EVERYTHING we needed for our trip was accessible through the app, tickets, locations, ferry connections etc. We were never left waiting, somebody was always there to meet us or to assist. Hotel accommodations and locations met and exceeded our expectations.... Read more

We arrived home safely.

Our review is as follows:

The communication and trip planning was excellent, our trip plan covered everything we wanted to do.

The Roadbook and having the app on our iPhone home screen was incredible. EVERYTHING we needed for our trip was accessible through the app, tickets, locations, ferry connections etc.

We were never left waiting, somebody was always there to meet us or to assist.

Hotel accommodations and locations met and exceeded our expectations. In particular the Leonardo Royal Hotel was an excellent welcome to our trip…it was a great start to our trip. The umbrella rental was a nice touch. The staff was excellent and friendly. I encourage you to use the Leonardo when possible. The other accommodations were also wonderful.

Our smaller coach day trip to St Andrews was beyond expectations, the time we had at the Old Course was magical. Declan our guide/driver was excellent.

Though the bus was larger than expected, which we don’t hold Kim Kim responsible, our Harry Potter Train day was rainy BUT fun as the driver and guide were very attentive and “knew their audience “ as they say and provided for adequate stops.

Memorable connections were made during our stay at Inverness, a delightful city and The Pizzaria restaurant run by real Italians was phenomenal, please encourage others to support this business.

Our private driver/guide day was magical as Graham our last minute substitute driver guide was extremely attentive and genuinely wanted us to have a day to remember…he did not fail. The scenery was stunning.

We encourage others to take the ferry to Belfast and also encourage others to upgrade to the lounge area.

The Political Tour in Belfast was sobering and very educational…we truly believe one needs this tour to truly understand Belfast.

The private driver to the Giants Causeway was also a delight as we made a couple of stops along the way…beautiful costal scenery.

For future customers interested in golf, our dinner at Holywood Golf Course was a dream come true. We were given a tour of Rory McIlroy’s trophy room and allowed to take photos with the trophies in hand…phenomenal. PLEASE TELL FUTURE CUSTOMERS ABOUT THIS RESTAURANT AND EXPERIENCE. The meal was wonderful.

The only glitch was with the Paddywagon folks putting us on a large 50 person bus for a long 10-11 hour day across Ireland to the Cliffs of Moher, stops seemed limited, and it just seemed to be a difficult ride in a large bus with all the switchbacks , somewhat of a nauseous ride. This is the only day I would do over AND Kim Kim adequately compensated us for this faux pas or whatever the problem was…thank you.

Connections to our departure flight were seamless.

Ann and I wish to thank you, Jane and Gabriella, for your communication, attention to detail, and follow through, to make this an unforgettable experience.

We highly recommend yourselves and Kim Kim in general to others for their future travel needs.

Hotel Reviews
Ten Square Hotel
Belfast
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Royal Hotel Edinburgh
Edinburgh,

The Leonardo was an amazing way to start our trip, friendly and attentive staff, great location and excellent breakfast!!!!

Authenticity & Character
Friendly and attentive staff
Location
Close to the Royal Mile
Staff
Cleanliness & Comfort
Activity Reviews
Dining Reservation at Holywood Golf Club
Dining Reservation at Holywood Golf Club
Belfast

WOW IF YOU ARE A GOLFER OR INTERESTED IN GOLF HAVING A MEAL AT HOLYWOOD IS A MUST! Amazing staff! They treated us like we owned the place. It’s the home course for Rory McIlroy and the Gland Slam Trophy room is an experience beyond words. It’s a wee bit of Golf Heaven!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Belfast Political Taxi Tour
Belfast Political Taxi Tour
Belfast

This is a sobering and educational tour. To truly understand Belfast you need to take this tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Harry Potter Train & The Scenic Highlands
Harry Potter Train & The Scenic Highlands
Inverness
Quality of Experience
Guides, Drivers and Staff
Transport
Fishing Villages of Fife & St Andrews from Edinburgh
Fishing Villages of Fife & St Andrews from Edinburgh
Edinburgh

This trip was magical as we are golfers! You must take this tour especially if you feel the call from the Old Course.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 23, 2025

Hi Both

Thank you for taking the time to share your wonderful pictures with us, and your review.

Wow, what a magic thing to happen to hold the trophy. What a great venue indeed! Super photos as a keep sake too!!!

Your kind comments are very much appreciated, and it means a great deal to us.

We thank you for traveling with us and we hope to see you again in the future.

All the best, Jane and Gabriella

Two exciting and wonderful weeks in Ireland!
Ireland | Sep 4 - Sep 17, 2025

Gene
Gene L.
Fairhope, AL | Reviewed on Sep 18, 2025
The two weeks that we just competed in Ireland was fantastic, thanks to Jane and her colleagues at Kimkim. This is our second European vacation using Kimkim and Jane, and I really enjoyed working with them. They listened to us regarding our travel style and desired destinations and activities and between emails and video conferencing, the plan came together. And it remained flexible until it was time for Kimkim to made the paid reservations, which let me make a few tweaks to the plan... Read more

The two weeks that we just competed in Ireland was fantastic, thanks to Jane and her colleagues at Kimkim. This is our second European vacation using Kimkim and Jane, and I really enjoyed working with them. They listened to us regarding our travel style and desired destinations and activities and between emails and video conferencing, the plan came together. And it remained flexible until it was time for Kimkim to made the paid reservations, which let me make a few tweaks to the plan

This was a vacation using public transportation, staying in 5 cities/towns over the two weeks. Jane and team arranged the hotels, tour tickets, train tickets, transfers between cities with no train and airport transfers. The city overview and suggestions that was part of our final electronic packet was well done and fill of good information

Their after hours access was great; I used it the last evening to make 100% sure my 6am taxi was confirmed for departure day.

Overall, I am very satisfied. I like having access to Kimkim’s in country experts and think this alone is of great value to me. Thanks, Jane and everyone who helped us have this experience

Hotel Reviews
Leonardo Hotel Dublin Christchurch
Dublin 8

Location right across from Christchurch Cathedral and easy walk to Temple Bar and Trinity College made it very convenient

Authenticity & Character
Modern, seems Recently renovated
Location
Staff
Very friendly at check in, made us a breakfast box to bring to the airport
Cleanliness & Comfort
Leonardo Jurys Inn
Cork

This property needs a refresh but was very comfortable

Authenticity & Character
Seemed More like a businessman hotel but there were definitely tourists there as well
Location
Right in the river for pretty walk, area felt safe despite the bus station next block
Staff
Friendly, helpful
Cleanliness & Comfort
Clean, nice Breakfast but all From the buffet
Earls Court House Hotel
Killarney

Authentic Irish hotel, period furniture, extremely late room!

Authenticity & Character
The interior was wood floors and antiques and so pretty
Location
About a 20 minute walk to main downtown
Staff
So nice especially the breakfast staff who remembered what we wanted tj drink and our room number after the first Night!
Cleanliness & Comfort
The Quayside B&B
Dingle

Very charming B&B. Rooms were small but adequate, as was bathroom. The two staff we worked with very nice and helpful

Authenticity & Character
Location
Right next to the docks so I could see the fishing boats every day
Staff
Super helpful, Maurice has great stories and so much local experience
Cleanliness & Comfort
The Hyde Hotel
Galway

Facilities at this hotel as well as staff were excellent

Authenticity & Character
Location
Close to main sights of the city
Staff
Very helpful and friendly
Cleanliness & Comfort
Cassidys Hotel
Dublin

Well appointed with friendly staff and excellent breakfast

Location
Walking distance to many sights with a bus and tram station within a few yards of the hotel front door
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer/Taxi
Private Transfer/Taxi
Ireland

We did the train Dublin to Galway. Kimkim got the reserved seat tickets in advance which really helped

Afternoon Tea - Atrium
Afternoon Tea - Atrium
Dublin

One of Best Tea we have ever done in a beautiful room

Quality of Experience
Killarney Jaunt & Afternoon Tea
Killarney Jaunt & Afternoon Tea
Killarney

Fun way to see sights in the national park and hear stories from a local. Our guide had 40 years experience!

A Private Half-Day Tour of the Dingle Peninsula
A Private Half-Day Tour of the Dingle Peninsula
Ireland

Verify knowledgeable guide, very comfortable car

Private Tour from Galway to Dingle
Private Tour from Galway to Dingle
Galway

This was a great way to see the sights with a local guide as we moved from Galway to Dingle

Guides, Drivers and Staff
Transport
Irish Dancing Show
Irish Dancing Show
Galway

Wow!! What great music and dance! This was a fabulous recommendation from Jane and Kimkim

Transport
Having a prearranged taxi was a great plan. It was raining after the show and we walked straight out to our waiting driver.
Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin

Historical!! A must for us

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 24, 2025

HI Gene

Thank you for taking the time to review your trip. Your insights are invaluable to us in the planning of future trips.

It has been a pleasure working with you for a second time. I loved to receive your travel updates in memoir style as you made your way around Ireland.

We are super happy that you have enjoyed your trip and thank you for your kind comments.

Hopefully we will see you again. Thank you for choosing KimKim.

All the best, Jane & Romane

Wonderful Experience
South Africa | Jul 2 - Jul 14, 2025

H
Hector F.
Los Angeles, CA | Reviewed on Sep 18, 2025
Anna-Marie was super helpful in planning our trip beforehand and gave us great suggestions in tailoring our trip to our family's needs. During the trip she was super responsive and always made sure we found our guides, transport, and was available throughout the entire journey. She truly helped make our trip a once in a lifetime experience and it would not have been the same without her and her team's planning and execution. We highly recommend Kim Kim and Anna-Marie. Read more

Anna-Marie was super helpful in planning our trip beforehand and gave us great suggestions in tailoring our trip to our family's needs. During the trip she was super responsive and always made sure we found our guides, transport, and was available throughout the entire journey. She truly helped make our trip a once in a lifetime experience and it would not have been the same without her and her team's planning and execution. We highly recommend Kim Kim and Anna-Marie.

Hotel Review
Simbavati River Lodge
Kruger National Park

Wonderful experience and we loved how customized it was. The kids felt very welcome and really enjoyed the game drives as well as the food. Beautiful lodge, we can't wait to return.

Authenticity & Character
Location
You are in the heart of all the animals
Staff
very friendly
Cleanliness & Comfort
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Sep 18, 2025

Hello Hector & family

Thank you so much for taking the time to write such a beautiful review. We are super happy that you had such an amazing holiday.

We hope you will be back one day!

Warm greetings
Anna-marie

TOTALLY loved kayaking (though wish it were a...
Iceland | Sep 8 - Sep 14, 2025

Lauri
Lauri F.
Pittsburgh, PA | Reviewed on Sep 18, 2025
TOTALLY loved kayaking (though wish it were a longer kayak), hiking on the glacier and into the ice cave, and the food tour. The guides for all of those were fantastic. Great hiking experiences and interesting sites. Gummi provided excellent restaurant recommendations. The food was just so fresh and tasty! Read more

TOTALLY loved kayaking (though wish it were a longer kayak), hiking on the glacier and into the ice cave, and the food tour. The guides for all of those were fantastic. Great hiking experiences and interesting sites. Gummi provided excellent restaurant recommendations. The food was just so fresh and tasty!

Hotel Reviews
Center Hotels Skjaldbreið
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vík í Mýrdal
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Litli Geysir Hotel
Haukadalur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Fransiskus Stykkishólmi
Stykkishólmur

Very utilitarian, but the staff was absolutely fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Center Hotel Arnarhvoll
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Faxaflói Bay Whale Watching Excursion
Faxaflói Bay Whale Watching Excursion
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Jökulsárlón Glacier Lagoon Kayaking Excursion
Jökulsárlón Glacier Lagoon Kayaking Excursion
Iceland

We loved this…..just would have loved if it had been a bit longer. Beautiful and loved seeing the seals.

Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Had no idea what to expect and the cave did not disappoint.

Quality of Experience
Guides, Drivers and Staff
Transport
Icelandic Food Walk
Icelandic Food Walk
Reykjavík

The guide was really fun and the group was good. The food was totally amazing.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 19, 2025

Thank you for the kind review Lauri!
I am happy to read you had such a great trip and I do hope we'll see you in Iceland soon again!

All the best
Gummi

Family trip to France
France | Aug 27 - Sep 11, 2025

Nancy
Nancy B.
Canada | Reviewed on Sep 18, 2025
In September 2025 we took a family trip to France with our two adult children. We started planning the trip in January and began working with Emma at KimKim shortly thereafter. After gathering everyone’s suggestions and ideas I forwarded them to Emma and she began sketching out our trip. Over the next few months our plans came together and excitement built. Before our departure date, Emma was transferred to another country but her replacement, Amandine, never missed a beat. From our arrival... Read more

In September 2025 we took a family trip to France with our two adult children. We started planning the trip in January and began working with Emma at KimKim shortly thereafter. After gathering everyone’s suggestions and ideas I forwarded them to Emma and she began sketching out our trip. Over the next few months our plans came together and excitement built. Before our departure date, Emma was transferred to another country but her replacement, Amandine, never missed a beat. From our arrival in Paris to our departure 15 days later everything just fell into place. Information and instructions provided were clear and accurate. Even when things didn’t quite go as planned, Amandine was always available to assist.

We were most impressed when we heard that there might be a “day of action” on our last travel day back into Paris. Before we could even think about what it might mean for us, there was a note from Amandine indicating that she had proactively reserved a rental car for us as an alternative.

Since our return, Amandine has continued to be available to resolve a few minor hotel transactions that needed to be resolved.

We are impressed and have already started talking about another family trip with KimKim. We highly recommend this company!

Hotel Reviews
Fourvière Hôtel Lyon
Lyon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel d’Europe
Avignon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Résidence du Vieux Port
Marseille
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chateau St Roux
Le Cannet-des-Maures
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Villa Nice Promenade
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local Bouchon Lyonnais Diner
Local Bouchon Lyonnais Diner
Lyon

Lovely location. Quaint atmosphere. Great staff!

Quality of Experience
Food
Guides, Drivers and Staff
Half-Day Cruise to Calanques National Park - private group
Half-Day Cruise to Calanques National Park - private group
Marseille

This activity didn’t happen because of weather.

Quality of Experience
Make your own Baguette Baking workshop at Chateau Saint-Roux
Make your own Baguette Baking workshop at Chateau Saint-Roux
France

This activity didn’t happen because of scheduling problem.

Quality of Experience
Enjoy the Chateau Saint-Roux
Enjoy the Chateau Saint-Roux
France

Lovely spot for dinner. Enjoyed the family room.

Quality of Experience
Dinner at Le Plongeoir
Dinner at Le Plongeoir
France

Wonderful spot. Fantastic food. Great service.

Quality of Experience
Food
Guides, Drivers and Staff
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Discovery of the Parisian catacombs
Discovery of the Parisian catacombs
Paris
Quality of Experience
Guides, Drivers and Staff
Private Notre-Dame Cathedrale and Saint Chapelle Visit
Private Notre-Dame Cathedrale and Saint Chapelle Visit
Paris
Quality of Experience
Guides, Drivers and Staff
Marais Pastry and Chocolate Tour
Marais Pastry and Chocolate Tour
Paris

Excellent tour. So much fun.

Quality of Experience
Guides, Drivers and Staff
Skip-the-line: louvre museum greatest masterpieces private guided tour
Skip-the-line: louvre museum greatest masterpieces private guided tour
Paris
Quality of Experience
Guides, Drivers and Staff
Local specialist: Amandine Baillarguès
Amandine
Amandine Baillarguès
Local specialist in Marseille | Replied on Sep 18, 2025
Dear Nancy, Reading your review truly touched me — thank you so much for taking the time to share your experience in such detail. It was a real pleasure to step in and accompany you and your family on this beautiful journey through France. You were such wonderful travelers which made it an absolute joy to assist you. I’m so glad to hear that everything came together smoothly and that you felt supported along the way, even when unexpected things like the “day of action” came up. Knowing that... Read more

Dear Nancy,

Reading your review truly touched me — thank you so much for taking the time to share your experience in such detail. It was a real pleasure to step in and accompany you and your family on this beautiful journey through France.

You were such wonderful travelers which made it an absolute joy to assist you. I’m so glad to hear that everything came together smoothly and that you felt supported along the way, even when unexpected things like the “day of action” came up. Knowing that you could simply enjoy your time together while I handled the logistics behind the scenes means the world to me.

What matters most is that you and your children came away with happy memories of France — and it warms my heart that you’re already thinking about another family adventure!

Thank you again for your kind words and for trusting me with such a special trip.

With warm regards,
Amandine

“Taste of Portugal”
Portugal | Sep 4 - Sep 11, 2025

Shelley
Shelley H.
Newark, NJ | Reviewed on Sep 18, 2025
We planned a last minute trip to Portugal and it was our 1st time using the Kimkim service. We were most impressed with the ease of booking and the excellent personal service we received from Coraima.
Once in Portugal, we realized that she listened to what we wanted. The accommodations, the excursions and our specific itinerary were tailored made just for us!
We will definitely be booking our next vacation through kimkim!
Read more

We planned a last minute trip to Portugal and it was our 1st time using the Kimkim service. We were most impressed with the ease of booking and the excellent personal service we received from Coraima.
Once in Portugal, we realized that she listened to what we wanted. The accommodations, the excursions and our specific itinerary were tailored made just for us!
We will definitely be booking our next vacation through kimkim!

Hotel Reviews
Estoril Vintage Hotel
Estoril

Overlooking the Atlantic Sea, Estoril Vintage Hotel is a place where every guest is treated royally! Every detail for the guests comfort is tended to thoughtfully.

Authenticity & Character
Well preserved fretwork, antiques and relaxing outdoor spaces would draw us back when next in Portugal.
Location
Staff
The front desk attendant was most welcoming and projected sincerity upon our arrival. Maria, the owner made a pint of speaking to each guests both at dinner and at breakfast.
Cleanliness & Comfort
Crisp linens, thirsty towels and beautiful china,,,the Royal Treatment!
Sintra Marmoris Palace
Sintra

A former summer “palace” this small boutique hotel, located in Sintra, had amazing views. Its fusion of old with modern decor was thoughtfully curated. Very quaint and quiet away from the bustle of the tourism centre.

Authenticity & Character
Location
It’s hillside location gave some beautiful views!
Staff
Cleanliness & Comfort
Sapientia Boutique Hotel
Coimbra

This UNESCO Heritage site is situated on the campus of the Unibwdaory of Coimbra. Centrally located swhixh made walking around to sites very easy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Torel Quinta da Vacaria - Douro Valley
Peso da Régua, Vila Real District

This hotel on the vineyard is very new at 13 mos when we stayed there but you would think they’d been in business for years. Their attention to detail, impeccable service, exquisite food and stunning views made it a most memorable experience! This boutique hotel also has a beautiful spa with relaxing experiences. Imagine a jacuzzi filled with wine? Amazing!

Authenticity & Character
Location
Overlooking the Douro Valley, the views are breathtaking!
Staff
Everyone was attentive but not imposing.
Cleanliness & Comfort
Very clean rooms. Turn down service…with chocolate!
Activity Reviews
Private Sailing Experience
Private Sailing Experience
Cascais

Because it was a rainy morning, the crew accommodated the weather and suggested we go check into our hotel and come back in the afternoon for a better sailing experience. Miguel & Luis really made the 4h tour, fun and enjoyable. They allowed for some hands-on experiences and treated us like old friends!

Quality of Experience
Guides, Drivers and Staff
I could write a book about how wonderful Miguel & Luis are! From the moment we shook hands, we were fast friends. They were the experience, without them it would’ve just been a boat ride.
Transport
Due to the inclement weather, they were quick to change their plans so we could cast off later in the day, providing us a better experience. They are seasoned sailors and cared about our safety.
Portugal’s Little Venice: A Day in Aveiro & the Colorful Coast
Portugal’s Little Venice: A Day in Aveiro & the Colorful Coast
Coimbra

We very much enjoyed this half day excursion. Eva has a Masters in History and was knowledgeable in all things Portuguese. We certainly learned a lot. She took us to a market in Aveiro and we felt very much like a local. She had arranged for us to have a traditional lunch of suckling pig on a bun in an open air market.

Quality of Experience
Food
Guides, Drivers and Staff
Eva was a safe driver. She was very personable, keeping the conversation going with her knowledge of the area as well as local anecdotes. By the end of the day, we had made a new friend!
Transport
Private Douro Valley Hike
Private Douro Valley Hike
Portugal

What could be better than hiking the mountain overlooking the vineyards of the Douro Valley? Our guide was knowledge about the area’s history and very amicable.

Quality of Experience
I’m just
Guides, Drivers and Staff
Private Douro & Vinho Verde Wine Tasting
Private Douro & Vinho Verde Wine Tasting
Portugal

We were picked up at our hotel by Vasco, the son of the owner of the small family run vineyard, Salta Cao. He took the time to stop to along the way to take photos of us with the most beautiful backdrops and explained the region we were passing by.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 06, 2025

Shelley, thank you so much for your thoughtful and detailed review! I'm so happy to hear that we were able to help make your trip to Portugal seamless and personalized. This is one of my team's priorities! It’s wonderful to know that the itinerary, accommodations, and excursions matched exactly what you were looking for. It was lovely meeting you and Trevor, and we're already looking forward to seeing you at kimkim again in the future!
Coraima

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